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Abstract This case highlights the decision dilemmas in management control system of a Construction Project Organisation. Case state’s the decision dilemma of Turner’s Territory General manager for release of contingency reserves. He states “I received a call this morning, from the owner of one of our biggest Philadelphia Philadelphia construction projects, the new Kent Square office tower. The owner wants us to release !"",""" in project savings so that the mone# will be available to him to reinvest in additional project upgrades. $ecause the job is now %"& complete, he assumes the unspent contingenc# reserve is not li'el# to be needed and should therefore be returned( He faces the pressure from top management for releasing the contingency to earning, because of loss incurred in sale of development building. The contact ith oner is i s of saving participation type here Turner Turner ill have to share !"# of its saving to oner and only $"# of saving can be transferred to earning of turner. Project manager and superintendent ants to %eep construction contingency to ta%e safety against any unpleasant things happen in remaining $ job. 'ilemma is that, still $ of project is balance to complete and if turner releases the contingency saving it shares !"# to the oner and $" # goes to turner as project earning and in case if anything goes rong in the project, it has to dip in their fee to finish the job and compensate cost overrun. (t the same time, holding more can threaten relationship ith client. (nd also Pressure from top management and boss to convert contingency in earnings to meet )uarterly corporate earnings projection. p rojection. (bove all, this is a ne client for turner. *elationship is a %ey to develop and maintain. This case highlights the importance of interactive controls. About Turner construction 'uring +-&s Turner Construction Company, Head)uartered in e /or% City, as the largest building Contractor and construction management company in 0nited 1tates. Offices in 2" cities Turner served virtually all non3residential construction mar%ets. 'uring +-, Turner managed ""& active projects and completed construction valued at 42.5 billion. 'omestic operation divided into $- territories. 'ecentrali6ed 'ecentrali6ed structure. Headed by TG7.
Individual Assignment No. 02-Umesh Khamparia
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Turner construction project lasted one to three years, valued 4+& to 4$" million. Turner typically uses + of its on staff and sub3contractors. Turner negotiated by using its on estimating staff, subcontractor input and past e8perience database to estimate project costs. Oner compensated Turner on cost plus basis, 0p to G7P. Turner’s fee 9Gross earning: also stipulated and fi8ed in contract. ;or incentive on careful cost management, any savings beteen G7P and actual cost usually shared ith oner as per contract terms of saving participation.
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