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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Hom e > S CM > Artic les > Impr ove Y our Company’s Revenues0 wi th SAP’s Custom er Down Pa yment Proc ess
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Improve Your Company’s Revenues with SAP’s Customer Down Payment Process by Gaetano Altavilla, S enior SAP Solut ions Architect, Inst ructor, Project Manager, and Team Leader January 6, 2012
SAP experts/SCM SAP experts/Fi nanci als Lea rn about the down pa yment process using the sales and distri bution (SD) module, including detai ls about the mai n customiz ing settings to be done i n the system from a sales and financial point of view. See soluti ons already imple mente d in production envi ronme nts for SD and Financial Accounting (FI) in S AP ERP Central Com ponent (SAP ECC) 6.0. The se processes al so apply to pre vious versions. Key Concept Using mi lestone bi lling, you dist ribut e the total amount t o be billed over multiple billing dates in the billing plan. As eac h milestone is successfully reached, the cust omer is billed either a percentage of the ent ire produc t cos t or simply a pre-defined amount. During sales order process ing, the s ystem determines from the item category whether a billing plan is required and, if so, whic h type of plan to us e. The type of billing plan that is determined at this point is s et up in Customizing and cannot be changed in the sales doc ument . Companies normally deal with down payment proces ses when s elling complex equipment or services. Us ing a down pay ment process with a billing plan based on milestones for those sales c an improve cash flow and relat ionships with cus tomers. It allows you to monit or process es such as sales order history using standard SAP reports and transact ions. A functional ex pert takes care of c ustomizing prerequis ites to run this process in the sales and dis tribution (SD) and Financial Acc ounting (FI) modules . Then the logistics and financials departments can set up t he down payment proc ess in SAP ERP Central Component (S AP ECC) 6. 0.
Business Activities Figure 1 is an overview of t he main ac tivit ies relevant to the down payment process : Ent er the sales order with down payment det ails (i.e. , price condition and billing plan) Create and print t he down payment request in the SD module Pos t the FI down payment request in FI with reference to t he SD down payment reques t Ent er the cus tomer’s billing in t he SD module with evidenc e of the down payment plan Pos t the incoming down payments in FI Set tle t he down payment s in FI
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Fi gure 1
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Mai n activiti es involve d in the down payment process
Customizing Prerequisites The following are the most import ant c ustomizing sett ings to be chec ked in the SD and FI modules. Check the standard SAP sett ings and if something does not matc h the cust omer’s requirements, you can c opy t he st andard SAP objects into Z object s and update them.
SD-Relevant Customizing Before t esting the down payment proces s using the milestone billing plan, you need to perform the following customizing steps. Maintain billing plan t ypes for milest one billing. The billing plan type determines the billing rule (percentage or value down pay ment) for the down payment request. The system ass igns billing ty pe FA Z (payment request) defined in the standard syst em with billing category P. (The st andard sys tem has cancellation billing document ty pe FA S for the billing type FAZ.) Use customizing transact ion OVBO. The details are shown in Figure 2. Check if t he value fields for the start date, online order, and FCode-OverScrn (default function code for the overview screen of the billing plan) mat ch your requirements .
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Fi gure 2
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Display standard billing pla nt type 01
Define date descriptions by entering t he meaning of t he codes, such as Rent or Maintenance. Use customizing transact ion OVBN (Figure 3).
Fi gure 3
Define the da te de scriptions
Define rules for determining the date. To define (or change and display) the rules for determining the date, use cus tomiz ing t ransaction OVBS . The syst em provides the details in Figure 4.
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Fi gure 4
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Define rules for determ ining the date
Maintain the date category for the billing plan type. Use customizing transact ion OVBJ (Figure 5). Chec k if the values match the requirement s for the Billing rule, Fixed date, Billing block, and Billing Ty pe. If they do not match, change t hem and then click t he save ic on.
Fi gure 5
Define date category for bil ling plan type
Allocate the date category t o the billing plan t ype. Use c ustomizing transaction OV BJ (Figure 6). Specify the values in the DD (default date category) column (i.e., 01 or 03).
Fi gure 6
Assign date category for bil ling plan
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Ass ign t he billing plan type to t he sales documents t ype. With this customizing step, you can assign a specific billing plan type to the company’s sales order t ype. To do so, use c ustomizing transaction OV BP (Figure 7). Use the pick ing list available in the BillPlanTy field.
Fi gure 7
Assign billing pla n type to sales orde r document type
Ass ign t he billing plan type to item c ategories by us ing c ustomizing transaction OV BR (Figure 8). Enter the billing plan type and clic k the save icon.
Fi gure 8
Assign billing pla n type to item category
Maintain a pricing proc edure with the condition type AZWR. In t he st andard sys tem t he condition ty pe AZWR is delivered for the down payment value already provided but not y et calculated. You include this condition type in the relevant pric ing procedure before the Output Tax , as shown in Figure 9. E nter condition 2 (it em with pricing) and the calculat ion formula 48 (down payment c learing value must not be bigger than the item value) for the condition type AZW R. Before t he condition AZWR you can create a subtotal with t he base value c alculation formula 2 (net value). If the condition AZW R is changed manually, you can get information on the original sy stem proposal from t he subtotal. To do s o, follow cus tomiz ing menu path S ales and Distribution > B asic Funct ions > Pricing > Pricing Control > Define and Assign Pricing Procedures > Maint ain pricing procedures. Then s elect proc edure RVAA 04 from the lis t of values in the t able. Clic k the Control data button (Fi gure 9). Usually every company has its own custom pricing procedure.
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Fi gure 9
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Che ck price procedure detail s for down paym ent
The pric ing procedure c annot be marked as a transaction-specific pricing procedure (field Spec.proc.), which you can s ee using customizing trans action V/08 in the P rocedure option. The condition type AZWR has the c alculation type B (fixed amount) and t he condition category E (down payment request /clearing). No statistical or inact ive c ondit ions are s et in a down pay ment item. If y ou require thes e conditions, use the user exit USE REXIT_PRICING_COPY in the include RV61AFZA . Maintain the billing document. The standard syst em has billing type FAZ (down payment request ) and FAS (for cancelling the billing type). Controlling t he down payment is done using the billing cat egory P of the billing ty pe. A billing type becomes a down payment request when the billing category P is ass igned. You have to maintain blocking reas on 02 (complete confirmat ion missing) for the billing documents and as sign it to billing t ype FAZ. If the billing document t ype FAZ doesn’t meet your requirements, then you c an copy it into a custom document, for example ZAZ, using the copying function icon . Use customizing trans action VOFA (Fi gure 10) t o dis play all the relevant customizing parameters for the down payment reques t doc ument type. If needed you can updat e them bas ed on your requests.
Figure 10
Display the m ain detail s of the billing type FAZ
Maintain copy ing c ontrol using copying requirement 20, which represents a set of st andard SAP rules that should be sat isfied in order to c opy a sales order line it em into a billing line it em. Y ou must enter it in copying control at t he http://sapexperts.wispubs.com/SCM/Articles/Improve-Your-Company-s-Revenues-with-SAP-s-Customer-Down-Payment-Process?id=FB1485776AB449268B2…
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
item level for the down payment reques t. In the standard s ystem, the order type TA for c opying control is set up acc ording to the billing type FAZ for the item c ategory TA O. To display t hese settings, use c ustomizing transaction VTFA (Fi gure 11). If these s ettings don’t match your requirements, t hen y ou can create a cust om object and apply the relevant changes.
Figure 11
Display the i tem copy control between the billing type FAZ and standard custom er order type OR
Ent er the copying requirement using copying requirement 23 in c opying control at the item level for down pay ment clearing. In the s tandard sy stem, order type TA for c opying control is set up according to the billing type F2 for the item cat egory TAO. To display these settings, us e cus tomiz ing t ransaction VTFA (Figure 12). If these settings do not matc h your requirements, then you can c reate a custom objec t and apply the relevant changes.
Figure 12
Display the i tem copy control between the billing type F2 and order type OR
FI-Relevant Customizing A prerequisit e for down payment proces sing is that you ass ign t he ac count to t he underly ing s ales document. To do this , change t he field s tatus sett ings in Customizing as follows . Set reconciliation accounts. Assign the rec onciliation acc ounts , special G/L accounts, planning levels, and output tax clearings to t he combination of Chart of Acc ounts /Account Type/S pecial G/L Ind. To do so, use customizing transact ion OBXR as shown in Figure 13.
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Figure 13
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Define a ccounting confi guration for special G/L account A
Maintain accounting configuration using transact ion OBXB (Figure 14). Double-c lick each relevant entry to maintain it.
Figure 14
Mai ntain the accounting configura tion relevant for custome r’s down payment
You must maintain the posting key relevant for t he customer’s down payments us ing t ransactions ANB , ANF, ANZ, AUD, and MVA, detailed below. (Note that AUK and VVA are for vendor down payments while this artic le is only about cus tomer down pay ments .) The details t o be specified, per each trans action, are lis ted in Figures 15, 16, 17, 18, and 19. The transaction keys listed in these figures are thos e relevant for the down payment process. They are used to determine aut omatically the appropriat e G/L accounts to us e for financial post ings. Transaction key ANB automatic ally determines the bank G/L (Figure 15).
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Figure 15
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Automati c posting detai ls for tra nsaction key ANB
Transact ion k ey ANF aut omatically determines the down payment reques t G/L (Figure 16).
Figure 16
Automati c posting detai ls for tra nsaction key ANF
Transact ion k ey ANZ aut omatically determines the final down pay ment G/L (Figure 17).
Figure 17
Automati c posting detai ls for tra nsaction key ANZ
Transact ion k ey AUD aut omatically determines the cust omer down payment transfer pos ting G/L (Figure 18).
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Figure 18
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Automati c posting detai ls for tra nsaction key AUD
Transact ion k ey MV A aut omatically determines the tax code G/L. In this case, it is 170010 as shown in Figure 19.
Figure 19
Automati c posting detai ls for tra nsaction key MV A
Maintain the posting key using transac tion OB41. For posting key 19 set t he sales order as an optional field (Figure 20) by c hecking the Opt . ent ry check boxes. Having it as optional makes t he posting key compatible with the G/L acc ount. The other chec k box es are checked by default . The user should change only the s ales order value.
Figure 20
Sta tus field group deta ils for sa les order at posting key/ speci al G/ L level
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Maintain the field stat us definit ion using trans action OB14. Set the sales order as an optional field for Field s tatus variant 0001, Group G031 (Fi gure 21). All t hese boxes are marked by default, and the user only changes the value for the sales order.
Figure 21
Sta tus field Group deta ils for sa les order at status varia nt/Group/Account level
As sign the c ompany code to the field status variants using cus tomiz ing t ransaction OBC5 (Figure 22). In my example, I as sign just one c ompany code to one c ountry. The screen refers to c ompany code 2000. In a real production environment, the user should link eac h company code with the appropriate field status variants.
Figure 22
Assign the company code to field status group 0001
Test the Down Payment Process Following are the 11 st eps y ou need to perform in the syst em to test the down payment process now that it is set up. 1. 2. 3. 4.
Create a sales order Create a down payment reques t Dis play and print the down payment request Pos t the payment agains t the down payment reques t
5. 6. 7. 8.
Create t he outbound delivery Perform the picking of the outbound delivery Pos t the goods iss ue against the outbound delivery Create t he final invoic e
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
9. Print the final invoice 10. Dis play the financ ial document as sociated with t he final invoic e 11. Dis play the s ales order document flow Let ’s delve deeper into thes e act ivities.
1. Create a Sales Order To creat e a s ales order relevant for t he down payment proc ess, use t he billing plan func tionalities available at the s ales order line it em (and header) level. Us e transact ion V A01 or follow menu path Logist ics > Sales and Dist ribut ion > Sales > Order > Creat e. To display t he billing plan details, go to the billing plan tab of the s ales order’s line it em and look at the down pay ment amounts and due dates. Alternatively, you can select the sales order line item and choose Goto > Item > Billing Plan. Figures 23 and 24 show the main details of the order from the billing plan and the price conditions points of view, res pectively. To get to Figure 23, use transaction VA 03 (s ales order display). In Figure 23, the user validates t he following det ails of the billing plan to ensure they meet business requirement s: Billing dates Milestone det ails Billing values Rule in billing plan/invoice plan Billing status Pay ment terms Dat e cat egory Billing type
Figure 23
Bil ling plan detai ls of the sales orde r line ite m
The user next chec ks the screen s hown in Fi gure 24 to ensure that price c ondit ion A ZWR has been proposed. To get to Figure 24 use transactions V A01, VA02, or V A03 and then go to t he Conditions t ab of the sales order line item. In my example, I us ed transac tion VA02.
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Figure 24
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Sal es order l ine i tem price condi tion detai ls re levant to down payme nt
If you want t o print the sales order, use t ransaction VA03, then ent er the sales order document number. Follow menu path Sales document > Issue Output To. Select the mes sage type BA00 from the pop-up screen and click the Print button.
2. Create a Down Payment Request To creat e a down payment request in SD and FI, remove any billing block from t he billing plan defined in the sales order using transac tion VA02. Then use trans action VF04 or follow menu pat h Logistic s > S ales and Distribution > B illing > Billing Document > Proc ess B illing Due List . Specify the appropriate details in the report selection sc reen and run the report. For example, enter enterprise struc ture details such as your sales organization, billing date, and billing type. The sys tem provides the det ails shown in Figure 25.
Figure 25
Bil ling due l ist detail s
Select t he line it em and click the save icon doc ument number).
Figure 26
. The sy stem provides t he information shown in Figure 26 (reporting the S D
Dow n payment docum ent genera ted i n SD
3. Display and Print the Down Payment Request To display and print the down pay ment request in SD, use t ransaction VF03 or follow menu path Logistics > Sales and http://sapexperts.wispubs.com/SCM/Articles/Improve-Your-Company-s-Revenues-with-SAP-s-Customer-Down-Payment-Process?id=FB1485776AB449268B…
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Dis tribution > Billing > Billing Document > Display. Figure 27 shows the main details of the down payment request from a pricing point of view. The user needs to verify that the billing plan det ails defined in the sales order’s line item have been reported correctly in t he billing line item (i.e., value, quant ity, billing ty pe and billing number range). Then the user s aves the document by clicking the save icon.
Figure 27
Pri cing detai ls of the down payme nt re quest
Not e that in the s tandard sy stem, condition type AZWR is used for down payment proc essing. If you only want to carry out a partial set tlement, y ou can select t he down payment item to be set tled in the billing document, branc h to the pricing screen, and c hange the value of c ondit ion t ype A ZWR. If needed, the user can manually change the propos ed value of the condition type AZW R during t he creation of the billing doc ument . To print the billing document, us e eit her t ransaction VF31 or t ransaction VF03 with the message ty pe RD00. Figure 28 shows the standard SAP sales order’s layout of t he down payment request. This layout is usually customized based on the company’s bus iness requirements.
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Figure 28
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Sta ndard layout of the down payme nt re quest
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
4. Post the Payment Against the Down Payment Request You can post down payments either manually or automat ically in FI (payment program SAPF110, automatic debit or bank direct debit payment method). In this section, I post the customer down payment manually . To post the payment in FI with referenc e to the down payment request in SD, use transaction F-29 or follow menu path Ac count ing > Financial Accounting > A ccounts Receivable > Document Entry > Down Payment > Down Payment . Figure 29 shows the main det ails of the down pay ment. As a prerequis ite y ou need to perform c ustomizing for special general ledger transact ion A with alternative general ledger ac count 113100. For more detail about this cust omizing setting, see the “Financial Accounting Set tings .” section.
Figure 29
Dow n payment detai ls
When you save the trans action using the save icon, the down pay ment is posted and t he down payment request identified for the payment is cleared.
5. Create the Outbound Delivery To creat e the outbound delivery with reference t o the sales order, use transac tion VL10C or follow menu path Logistics > Logistic s Execution > Outbound Process > Goods Issue for Outbound Delivery > Outbound Delivery > Create > Collect ive http://sapexperts.wispubs.com/SCM/Articles/Improve-Your-Company-s-Revenues-with-SAP-s-Customer-Down-Payment-Process?id=FB1485776AB449268B…
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Processing of Documents Due for Delivery > Sales Order Items. The sc reen displays t he main logistic det ails defined for the outbound delivery (i.e., ship-to party, goods, quantit y, and the stat us of the picking ac tivit ies. The user chec ks them, t hen c licks the save icon if they are correct. Figure 30 shows the main details of the outbound delivery document.
Figure 30
Display the outbound de livery mai n details
6. Perform the Picking of the Outbound Delivery A s ubsequent phase of t he shipping act ivities is to perform the pick ing from t he warehouse. The transaction to be used t o perform this step depends on the SAP implementat ion t hat manages your warehous e. If only the Inventory Management (IM) module has been implemented, as in my example, y ou perform the picking us ing transact ion V L02N or by following menu path Logistics > Sales and Distribution > Shipping and Transport ation > Outbound Delivery > Change > Single Document. E nter the document number and press Enter to s pecify the pick ed quantit y (Fi gure 31).
Figure 31
Picking of the outbound deli very
7. Post the Goods Issue Against the Outbound Delivery To post the goods issue, use transaction VL02N or follow menu path Logist ics > Logistics Exec ution > Outbound Process > Goods Issue for Outbound Delivery > Post Goods Issue > Outbound Delivery Single Document. E nter the delivery doc ument number and press Enter. The s ystem displays the s creen shown in Figure 32, whic h shows the Pos t Goods Iss ue button available to perform the goods issue wit h referenc e to the outbound delivery doc ument .
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Figure 32
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Post Goods Issue for outbound del ivery
8. Create the Final Invoice To creat e the final invoice with reference to the sales order, use t ransaction VF01 or follow menu path Logistics > Sales and Dist ribut ion > Sales > Order > Subsequent functions > Billing Document. Fi gures 33 and 34 show the main details of the outbound delivery document from the line item and pric ing points of view. The accounts receivable depart ment should mak e sure that the down payment amount has been deduc ted from t he total billing amount. Note that there is an additional line item in the billing doc ument for the down payment set tlement, as highlighted in Figure 33. Then click t he save ic on.
Figure 33
Details about the invoi ce li ne items
As you c an see, two items appear in the billing document: the amount from the first part ial billing doc ument and the down pay ment made by the cus tomer that still needs to be c leared.
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Figure 34
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Details about the invoi ce price conditions
Aft er you save the document, the system provides a similar document number range as reported in Fi gure 34: document 90000036.
9. Print the Final Invoice The user can print the billing document using either trans action VF31 or trans action VF03. To print the final invoice document us ing t ransaction VF31, specify the message type RD00 in the output type field and the billing document number in t he billing document field. Then use transaction VF03 or follow menu path Logistics > Sales and Distribution > Billing > Billing Document > Display. Ent er the billing document number and choos e More > B illing Doc ument > Is sue Output to. Selec t the relevant output (RD00). This is an option available in a pop-up screen. Choose the P rint Preview button. Figure 35 shows the layout of the final invoice.
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Figure 35
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Layout of the fina l invoice
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SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
To display the final invoice document, use trans action VF03 or follow menu pat h Logistic s > S ales and Distribution > B illing > B illing Doc ument > Display . Ent er the billing document number and click the Accounting butt on. The sy stem shows the det ails (Figure 36).
Figure 36
Final invoice fina ncial deta ils
11. Display the Sales Order Document Flow To display the sales order document flow, use transac tion VA03 or follow menu path Logis tics > Sales and Dis tribution > Sales > Order > Display . Ent er the appropriate s ales order document number and clic k the display document flow ic on . The sy stem shows the details (Figure 37).
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Figure 37
SAPexperts | Improve Your Company’s Revenues with SAP’s Customer Down Payment Process
Sal es order history
Gaetano Altavilla Dr. Gaet ano A ltavilla is a c ertified associate s enior SAP solut ions architect, inst ructor, project manager, and team leader loc ated in Naples, Italy. His foc us is on pre-sales, delivery of SAP applicat ion s olutions for large international corporations and SAP K nowledge Management in EME A. In his 14 years of IT experience, working for many multinational companies, s uch as Procter & Gamble and Hewlett -Pack ard, he has covered a wide range of ERP logis tics areas , foc using on MM, WM, SD, LES, PP, PP-PI, and PLM (QM, PM, P S) modules , as well as CRM (TFM), SRM (EB P), and SCM (AP O) components. Dr. A ltavilla holds a degree with firstclass honors in mathematics from the University of Naples and he is certified in many SA P modules: SAP Logis tics Bootc amp, SAP MM, SD, LE, PP, PM, QM, PS , SRM, SCM (APO), CRM, FI, CO, and S olution Manager. He also has experience in AB AP/4 and A LE/IDOCs. He has part icipated in numerous industry conferences, such as the SAP S kills Conferenc e in Walldorf at S AP AG.
See more by t his author You may contact the aut hor at
[email protected]. If you have c omments about t his article or publication, or would lik e to submit an artic le idea, please c ontac t the edit or.
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