1. ICICI has emerged as one of India’s leading retail banks- should it distract itself from opportunities in the Indian market by pursuing a global strategy? Why do you think it might succeed even though other Indian banks have failed in the overseas market? No, it shouldn’t because: Indian exodus is on the rise & a parallel growth will be seen in the purchasing power Within India they have presence in the retail sector which is strong & growing The portfolio of retail products offered within India have greater need Capital expenditure for each full- fledged branch ($30 million) does not justify the business opportunity possibility Even if they do pursue expansion, the route is through remittances which will be supported by the robust domestic retail network. 2. Does it make sense for ICICI to pursue the Indian diaspora? Why/ Why not? Who are its main competitors? The route of remittances will be supported by the robust domestic retail network. 3. What geographies should it focus on if you believe ICICI should go global & what should be the strategy for each geography? a. Please quantify the size of the retail and international businesses i. For retail businesses, use data in exhibit 6(a) & make assumptions on ICICI’s market share Product
ICICI Share ($ million) Same increase 5% 41.25 43.31 3.85
4.04
4. If ICICI decided to get into the retail banking in US & UK and charged $750/ customer, what would be their projected annual revenue if they captured 10% of the NRI market? (Use Exhibit 4(b)) Country/ Region UK US Total
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