Rosemary Phillips is a Human Resources professional with broad experience across public private partnership, real estate...
ROSEMARY PHILLIPS, SPHR Media, PA 19063 Cell: 215-514-0484 Home: 610-565-2884
[email protected] Human Resources professional with broad experience across public private partnership, real estate, property management, manufacturing, healthcare, contract services, retail and distribution sectors. Proven expertise in building strong relationships with business leaders at all levels. Adept at managing change initiatives with mergers and acquisitions, integrations, rapid growth, start-ups and downsizings in both non-bargaining and organized labor environments.
PROFESSIONAL EXPERIENCE BALFOUR BEATTY INVESTMENTS, INC., Newtown Square, PA Senior Vice President Human Resources – North America
2008 – April 2014
Responsible for Talent Management strategies for North American segment of Balfour Beatty Investments Division, a leading provider of public private partnership projects in North America with over 1,500 employees, $1B revenue and $224M in profit globally. Directly managed labor relations; defeated nine union elections and achieved two decertifications through effective campaigns focused on education and positive employee relations strategies. Lead chair negotiator for collective bargaining agreements. Developed talent management strategy for high potential pools in North America through blended learning experiences resulting in 100% retention and 35% promotions from within. Directed all human resource functions including payroll, benefits, and talent acquisition through five direct reports and total staff of seven. Contributed to Benefits Advisory Committee for three US affiliate companies to evaluate opportunities for cost efficiencies resulting in $500,000 savings in first year. Researched and implemented time off to volunteer program to augment company values resulting in 50% increase in participation in two years. Launched and facilitated global values training program plan across North America meeting all compliance requirements for the Division and developed ongoing education. Drove cultural transformation strategies resulting in Great Place to Work awards from the Philadelphia Business Journal and Philadelphia Inquirer for two consecutive years.
GMH COMMUNITIES TRUST, Newtown Square, PA Vice President Human Resources
2006 - 2008
Managed human resources team for leading provider of housing, lifestyle and community solutions for college students and members of the U.S. military and their families with 2,200 employees nationwide. Led communication planning and HR due diligence efforts for major merger and acquisition for two separate transactions for military and student housing portfolios. Military housing portfolio was acquired by Balfour Beatty in April of 2008. Built benefit strategy to provide competitive health and welfare offering including but not limited to increased life, AD&D and supplemental insurance, STD/LTD benefits and non-qualified deferred compensation plan. Managed payroll, benefits and talent acquisition through four direct reports and staff of 7.
CENVEO, INC, Philadelphia, PA Executive Director Human Resources
2004-2005
Directed Human Resources strategies for commercial segment of $1.7 billion print and envelope manufacturer. Managed 13 Human Resource Managers supporting 2,400 + employees throughout United States and Canada. Achieved seamless relocation and integration of 41 employees from consolidated envelope facility into commercial print plant. Negotiated early bird collective bargaining agreement reducing health and welfare expenditures by 20% and overtime by 30% while increasing employee satisfaction and retention.
Constructed human resources due diligence for potential acquisitions, closures and reductions in force without adverse impact. Monitored plant closure in Atlanta, GA with no lost time accidents.
ARAMARK CORPORATION, Philadelphia, PA Human Resources Director – Southeast Region - Healthcare Management Services Division
1998-2004
Led Human Resources initiatives for contract service provider with over $1 billion in managed services. Managed four professionals supporting over 1,400 employees in 75 locations. Designed on-boarding and developed training curriculum for management integration from ServiceMaster and Fine Host acquisitions; resulted in seamless assimilation and retention of key management. Consistently met or exceeded key success metrics for training, retention, performance management and succession planning resulting in 95% customer satisfaction and retention. Drove career development process; designed and facilitated training programs for high potential district managers; resulted in companywide “best practice” process.
THE BIG PARTY! West Roxbury, MA VICE PRESIDENT OF HUMAN RESOURCES (1997-1998) DIRECTOR HUMAN RESOURCES (1995-1997)
1995-1998
Built Human Resources infrastructure delivering employee relations, recruiting, training, organizational development, performance management, compensation and benefits to support start-up party goods retailer with over $60 million in revenue. Reduced medical benefits expenses by over $450k in 1997. Decreased management turnover and increased customer service scores through employee training programs. Directed recruitment strategies for high growth company planning over 100% expansion; hired 128 managers in first 16 months.
THE DOCKER GROUP, Boston, MA Executive Recruiter
1993-1995
TOYS R US, Northborough, MA Regional Human Resources Manager (1988-1993) Store Director (1986-1988)
1986-1993
STAR MARKETS, Cambridge, MA Store Management
1982-1986
EDUCATION Senior Professional in Human Resources, May 2006 Human Resource Management, Villanova University, May 2006 Bachelor of Science, Business Management, Green Mountain College, Poultney, VT
PROFESSIONAL DEVELOPMENT Leading Change and Organizational Renewal Certified Facilitator, People Skills (Effectiveness Institute)
Strategic Leadership Institute Targeted Selection (DDI)
PROFESSIONAL ASSOCIATIONS Society for Human Resource Management
