Human Resources Generalist or HR Generalist or Human Resources A

A. Christine Gambino [email protected] http://www.linkedin.com/in/achrisgambino CAREER SUMMARY Accomplished Human Resource Professional and partner with business leadership and HR team members to build and implement innovative, high quality, cost effective, programs and policies in the areas of benefits administration, employee relations, recruitment/onboarding, performance management, and employee development. A lead expert resource for strategic business initiatives, workforce development and analytics, human resource management, workplace best practices, organizational enhancement and project management. Well versed on how HR policies impact the overall business mission and goals. Specific expertise in the following: * Key Talent Acquisition * Performance Management * Benefits Administration * Compliance and Risk Management * Superior Communication Skills * HR Policy Design & Administration * Project Management & Analytics * Enhance Corporate Culture * Preventive Labor Strategies * Organizational Development/Training PROFESSIONAL EXPERIENCE Cleveland Clinic, Cleveland, OH 1993 - 2010 One of America's top hospitals, medical research and education centers. Career Development/Learning Specialist, Talent Management (2010) Conducted presentations and partnered with employees and managers on career services. * Assisted with Performance Consulting needs analysis, competency assessments, educational gaps and development opportunities. * Piloted non-clinical Basic Medical Terminology online course with 100% successful completion. * Facilitated employee training and served as train-the-trainer for enterprise-wide "Cleveland Clinic Experience." * Spearheaded development of training video introducing new performance management program. * Served as a web author for the redesign of the Career Services Intranet site. * Designed access database to manage development programs and provide return-on-investment metrics. * Served on the Mentorship Steering Committee and assisted with program management. Human Resources Educational Programs, Dept. Coordinator (2008 - 2010) Coordinated the Healthcare Careers Initiative training and education program with the city, county and local community college for incumbent and external candidates.

* Received resolution from City of Cleveland/Cuyahoga County Workforce Investment Board in recognition for the success of the Healthcare Career Initiative and the Career Advancement Workshop. * Developed and managed employee/student tuition assistance loan repayment program and became Recipient of "2010 Caregiver Cost Savings" award resulting in estimated recovery of $50,000-$70,000 annually. * Conducted screening interviews, skill assessments and background checks for preferred candidates. * Managed Nursing Faculty Instructor credentialing and compensation. Human Resources Generalist: Home Care Services, Independence, OH (2007) Managed applicant tracking system, recruitment process and advertisement and conducted job fairs. * Facilitated monthly New Employee Orientation and New Manager HR training. * Conducted exit interviews and employee focus groups to assist with onboarding initiatives. * Counseled managers and employees regarding human resources policies, procedures and laws. Human Resources Generalist: Marymount Hospital, Garfield Heights, OH (2005 - 2007) Served as HR resource for policies and procedures, laws and compliance involving employee relations and talent management initiatives. * Counseled managers and employees regarding policy interpretation and conducted investigations in a thorough, timely and objective manner which ensured policy and legal compliance. * Supported department in assuring JCAHO related to human resources compliance. * Managed criminal background check process within legal and policy guidelines. * Facilitated General Hospital Orientation and conducted HR workshops. * Responsible for recruiting for market-sensitive positions which included targeted colleges and universities. * Arranged and managed all contract/temporary personnel. Senior Benefits Analyst: CCHS-East Region (1999 - 2005) Implemented, analyzed, administered, and completed tax filings for employee and retiree benefit programs. * Developed self-directed new hire benefits enrollment process for regional division which resulted in a consistent process, helping reduce facilitator and employer cost. * Served as technical resource and trainer for FMLA, ADA, FLSA and other legal requirements. * Coordinated centralized COBRA/HIPAA and managed employees on long-term leaves of absence. * Served as Web author for Benefits Office Intranet site. * Recognized for successfully fielding over 11,000 calls while serving on Benefits Integration Call Center. Benefits Specialist / Generalist: Health Hill Hospital, Cleveland, OH (1993 - 1999)

Managed new employee orientation and facilitated human resources sessions and developed, communicated and administered health/welfare benefit pro grams. * Developed FMLA/Leave of Absence documents adopted by Cleveland Clinic. * Administered in-house COBRA and HIPAA correspondence. * Processed state-fund workers' compensation claims and assisted with OSHA compliance. * Served as Chair of Recognition and Service Award committee and coordinated employee events. Arrow International, Brooklyn, OH 1990 - 1993 The world's largest, full-line manufacturer of bingo, pull-tabs and related gaming products. Human Resource Assistant / Benefits Coordinator Administered health / welfare program and state-funded workers' compensation. * Implemented company multi-state drug testing which helped reduce turnover by approximately 23% and decreased leave, workers' compensation and employee relations issues. * Facilitated weekly New Employee Orientation Program and recruited plant personnel as needed. * Served as System Administrator for Human Resources Information System. * Prepared and analyzed trend and statistical reports for EE01 and Affirmative Action. * Managed attendance records and assisted with employee relations. EDUCATION / TRAINING Bachelors of Arts (BA) in Organizational Management Malone College, Canton, OH Completed Certified Employee Benefits Specialist (CEBS) Courses I, II, III Global Career Development Facilitator (GCDF), Cleveland, OH Change Accelerator Process Coach (CAP), The Cleveland Clinic, Cleveland OH PROFESSIONAL ASSOCIATIONS / AFFILIATIONS Society of Human Resources Management Commissioned as Notary Public, State of Ohio COMMUNITY INVOLVEMENT Parma General Hospital Auxiliary Services Human Resources Audit - E-Prep, Bureau of Volunteers Unlimited, Cleveland, OH