hr q

HR Objective Questions HR Objective Questions HUMAN RESOURCE MANAGEMENT:MULTIPLE CHOICE QUESTIONS HR Objective Questions And Answers Multiple choice questions HR  1. Which one of the following statements is not correct‘? In the matrix structure of organization, there is: (a) dual chain of command (b) better communication (c) more flexibility (d) less conflict  Ans. (d) 2. Consider the following statements: 1. Model synthesis of organization is based on the fact that all organizations must deal with uncertainty 2. Sources of uncertainty are external as well as internal 3. If the sources of organizational uncertainty are internal, then the organization will try to reduce uncertainty by decentralizing Which of the statements given above are correct? (a) Only 1555555 and 2 (b) Only 2 and 3 (c) Only I and 3 (d) 1, 2 and 3  Ans. (a) 3. Consider the following statements: Organization development is different from 1. Management development which is action oriented. 2. Operations research which is not human value oriented. Which of the statements given above is/are correct?

(a) Only 1 (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (b) 4. Which of the following are the outcomes of organizational development? 1. Improvement in interpersonal skills of members 2. More organic organization 3. Resolution of conflicts through interactive methods Select the correct answer using the code given below: (a) 1, 2 and 3 (b) Only 1 and 2 (c) Only 2 and 3 (d) Only 1 and 3  Ans. (a) 5. Consider the following statements: 1. Activities classified for line authority differ in each organization. 2. For small organizations, all positions may be line positions. 3. Staff authority is based on expert power. Which of the statements given above are correct‘? (a) 1, 2 and 3 (b) Only 1 and 2 (c) Only 2 and 3 (d) Only 1 and 3  Ans. (c) 6. Consider the following statements: 1. Decentralization has the same advantages as delegation.

(a) Only 1 (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (b) 4. Which of the following are the outcomes of organizational development? 1. Improvement in interpersonal skills of members 2. More organic organization 3. Resolution of conflicts through interactive methods Select the correct answer using the code given below: (a) 1, 2 and 3 (b) Only 1 and 2 (c) Only 2 and 3 (d) Only 1 and 3  Ans. (a) 5. Consider the following statements: 1. Activities classified for line authority differ in each organization. 2. For small organizations, all positions may be line positions. 3. Staff authority is based on expert power. Which of the statements given above are correct‘? (a) 1, 2 and 3 (b) Only 1 and 2 (c) Only 2 and 3 (d) Only 1 and 3  Ans. (c) 6. Consider the following statements: 1. Decentralization has the same advantages as delegation.

2. Decentralization leads to more flexibility in an organization. 3. Decentralization leads to slower decision making in raid1y changing environment Which of the statements given above are correct‘? (a) l, 2 and 3 (b) Only l and 2 (c) Only 2 and 3 (d) Only I and 3  Ans. (b) 7. Which one of the following is not a function of a leader in an organization? (a) Motivating employees (b) Fixing the remuneration package of the employees (c) Resolving conflict (d) Selecting the most effective communication channel  Ans. (b) 8. Consider the following statements: 1. Control helps to monitor environment changes and their effects on the organization‘s progress. 2. Delegation of authority in participative management does not change the nature of the control process. Which of the statements given above is/are correct? (a) Only 1 (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (a) 9. Which of the following techniques used by organizations engaged in public administration are based on network analysis? 1. Organization and Methods (O. and M.)

2. PERT 3. Critical Path Method 4. Work Study Select the correct answer using the code given below: (a) 1, 2, 3 and 4 (b) Only 1 and 2 (c) Only 2 and 3 (d) Only 1 and 4  Ans. (c) 10. Which one of the following is not a defense public sector undertaking? (a) Bharat Dynamics Ltd. (b) Mishra Dhatu Nigam Ltd. (c) Bharat Earth Movers Ltd. (d) Bharat Heavy Electrical Ltd.  Ans. (d) 11. Which of the following is/are essential to delegate authority in an organization? 1. Establish feedback channels 2. Others must not know that delegation has occurred 3. Delegate‘s range of discretion should not be specified Select the correct answer using the code given below: (a) Only 1 (b) Only 2 and 3 (c) Only 1 and 3 (d) 1, 2 and 3  Ans. (a) 12. Which one of the following statements is not correct? Wider span of control is consistent with efforts of the organizations to

(a) get closer to customers (b) speed up decision making (c) reduce cost (d) improve supervision  Ans. (d) 13. Consider the following statements: Computer technology has made the concept of: 1. authority more relevant 2. authority less relevant 3. chain of command more relevant 4. unity of command less relevant Which of the statements given above is/are correct? (a) l and 3 (b) Only 3 (c) 2 and 4 (d) 1 and 4  Ans. (c) 14. Consider the following statements: Human diseconomies from increasing work specialization beyond a limit surface in the form of: 1. stress 2. poor quality of output 3. increased absenteeism 4. high turnover from the organization Which of the statements given above is/are correct? (a) 1, 2, 3 and 4 (b) Only 1 and 4 (c) Only 2 and 3

(d) Only 1  Ans. (a) 15. Who among the following developed the classic three- step model of organizational change? (a) Kurt Lewin (b) H. Simon (c) J.P. Kotter (d) L.R. Murphy  Ans. (a) 16. Who developed the concept that tension between worker‘s ‗logic of sentiment‘ and manager‘s ‗logic of  cost and efficiency‘ could lead to conflict within the organization? (a) Herbert Simon (b) Chester Barnard (c) Fredrick W. Taylor (d) Elton Mayo  Ans. (d) 17. Consider the following statements: 1. Through the Hawthorne Studies, Elton Mayo could support Mary Parker Follett‘s theory that the lack of  attention to human relationships was a major flaw in other management theories. 2. The book  – The Human Problems of an Industrialized Civilization was written by Mary Parker Follett. Which of the statements given above is/are correct? (a) Only l (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (a) 18. Match List- I (Leadership Type) with List-II (Main idea/ Model) and select the correct answer using the code given below the lists: List -I (Leadership Type)

List-II (Main idea/Model)

 A. Participative

1.Vroom and Yettons Normative Model

B. Contingency

2. The Managerial Grid

C. Behavioral

3. Likerts Leadership Style

D. Situational

4. Fiedler‘s Least Preferred Co -worker (LPC) Theory

Code:  A B C D (a) 2 4 3 1 (b) 3 1 2 4 (c) 2 1 3 4 (d) 3 4 2 1  Ans. (d) 19. Which of the following are among the 14 principles of management in the classical management work  of Henri Fayol? 1. Personnel tenure 2. Unity of command 3. Core competence 4. Scalar chain Select the correct answer using the code given below: (a) Only 1, 2 and 3 (b) Only 2 and 4 (c) Only l and 3 (d) 1, 2, 3 and 4  Ans. (b) 20. Which of the following pairs is/are correctly matched? Scholar 1. F. Riggs 2. Harold Laski

Viewpoint In developing countries, bureaucracy also performs political roles Bureaucracy is a threat to democratic government

3. S. Eisenstadt

Bureaucracy is the most rational form of organization

Select the correct answer using the code given below: (a) 1 and 2 (b) Only 1 (c) Only 2 (d) 1 and 3  Ans. (a) 21. Which of the following pairs is/are correctly matched? 1. Cybernetic Theory

: Norbert Weiner

2. Task-Technology

: Joan Woodward

3. Classical Approach to

: Frederick Taylor

organizational design Select the correct answer using the code given below: (a) Only 1 and 2 (b) Only 2 and 3 (c) Only 1 (d) 1, 2, and 3  Ans. (a) 22. Consider the following statements: 1. Defects in co-ordination inherent in large-scale organizations may apply to an organization whether the organization is bureaucratic or not. 2. Chester Barnard criticized Weber for failing to analyze the correspondence of behaviour in organizations with organizational blueprints. Which of the statements given above is/are correct? (a) Only 1 (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2

 Ans. (c) Directions: The following nine (9) items consist of two statements, one labelled as the ‗Assertion (A)‘  and the other as ‗Reason (R).‘ You are to examine these two statements carefully and select the answers to these items using the codes given below: Codes: (a) Both A and R are individually true and R is the correct explanation of A  (b) Both A and R are individually true but R is not correct explanation of A  (c) A is true but R is false (d) A is false but R is true 23. Assertion (A): Behavioral approach to leadership believes that individual‘s trained -in appropriate leadership would be able to lead more effectively. Reason (R): Behaviors unlike traits can be learned.  Ans. (a) 24. Assertion (A): A bureaucrat‘s capacity to adapt to changing circumstances is far less than that conceived by those who drew up the organizational rules. Reason (R): In order to be perceived as effective, the bureaucrat behaves consistently and follows rule s strictly.  Ans. (a) 25. Who among the following expressed the view that virtually all the decisions in an organization are such that they do not maximize, but only suffice? (a) George Miller (b) Herbert A. Simon (c) Kurt Lewin (d) Abraham Maslow  Ans. (b) 26. Match List- I (Early Model of Motivation) with List -II (Person) and select the correct answer using the code given below the lists: List -I (Early Model of Motivation)

List -II (Person)

 A. Traditional Model

1. Douglas McGregor

B. Human Relations

2. Frederick Taylor

C. Human Resource Model

3. Elton Mayo

Codes:  A B C (a) 1 2 3 (b) 2 3 1 (c) 1 3 2 (d) 2 1 3  Ans. (b) 27. Consider the following statements: 1. Henri Fayol was the first to describe the fly functions of management. 2. Henri Fayol was a French management theorist whose theories concerning human relations were widely influential in the beginning of the 20th Century. Which of the statements given above is/are correct? (a) Only 1 (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (a) 28. Consider the following statements: 1. Much of current knowledge of selection techniques, employee training and work design is built on the work of Hugo Munsterberg. 2. Hugo Munsterberg combined scientific management and industrial psychology i n his work. Which of the statements given above is/are correct? (a) Only l (b) Only2 (c) Both 1 and 2

(d) Neither 1 nor 2  Ans. (c) 29. Which one of the following is not i component of Max Weber‘s ideal bureaucracy? (a) Job specialization (b) Impersonality (c) Career orientation (d) Organization as a social system  Ans. (d) 30. Who among the following conducted one of the most widely cited pig iron experiment as an example of scientific management? (a) Robert Owen (b) Frederick W. Taylor (c) Chester Barnard (d) Mary Parker Follett  Ans. (b) 31. The systems approach is mainly based on the work of which one of the following? (a) Chris Argyris (b) Chester Barnard (c) Ludwig Bertalanffy (d) A. Etzioni  Ans. (c) 32. What is a ‗Shadow Cabinet‘ in the British system? (a) A group of young members of the ruling party (b) A group of members from the opposition party who scrutinize some functions of the go vernment and present alternative policy (c) A team of intellectuals who advise the Cabinet (d) A Cabinet Committee that functions under the guidance of the Cabinet

 Ans. (b) 33. Consider the following statements about the features of the administrative system in France: 1. Ministers are more concerned with direct administration in the provinces. 2. Specialist personnel are found only in small numbers in the advisory and policy-making roles. 3. Freedom of executive action from the legislature‘s supervision increased under the Fifth Republic. Which of the statements given above are correct? (a) 1, 2 and 3 (b) Only 1 and 2 (c) Only 2 and 3 (d) Only 1 and 3  Ans. (a) 34. Which of the following Departments of the Government of India were put under the Cabinet Secretariat at the time of their creation? 1. Department of Electronics 2. Department of Scientific and Industrial Research 3. Department of Personnel Select the correct answer using the code given below: (a) Only 1 and 2 (b) Only 2 and 3 (c) Only 1 and 3 (d) 1, 2 and 3  Ans. (d) 35. Consider the following statements: 1. The Administrative Reforms Commission (ARC) had recommended that the Department of Personnel o f  a State should be put under the charge of the Chief Secretary of the State. 2. Chief Secretary of a State is not involved in any manner in the promotion of State Civil officers to the  All-India Services. Which of the statements given above is/are correct? (a) Only 1

(b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (a) 36. Who among the following are administratively linked with the Department of Personnel and Training? 1. Central Bureau of Investigation 2. Union Public Service Commission 3. Central Vigilance Commission Select the correct answer using the code given below: (a) Only 1 and 2 (b) Only 2 and 3 (c) Only 1 and 3 (d) 1, 2 and 3  Ans. (d) 37. Who among the following introduced the concepts and phrases — ―conflict resolution‖ and ―the task of  leadership‖? (a) Henri Fayol (b) Elton Mayo (c) Mary Parker Follett (d) Chester Barnard  Ans. (c) 38. Consider the following statements: 1. The rationalist paradigm of public policy i s dominated by scholars of public administration rather than by political scientists. 2. The increment list paradigm of public policy making and implementation is theoretical, effectual, prescriptive and nonnative. Which of the staten1ts given above is/are correct? (a) Only 1

(b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (a) 39. Consider the following statements: 1. The Management Information System (MIS) provides decision making assistance for unstructured problems. 2. Decision Support System (DDS) is structured around analytic decision models on a specialized management database. Which of the statements given above is/are correct? (a) Only 1 (b) Only 2 (c) Both 1 and 2 (d) Neither 1 nor 2  Ans. (b) 40. Consider the following statements about open model of organization: 1. Means (or the proper way to do a job) are emphasized in the open model. 2. Non-routine tasks occur in unstable conditions in the open model. 3. The beginning of the open model can be traced to Saint-Simon and A uguste Comte. Which of the statements given above is/are correct? (a) Only 2 (b) 1 and3 (c) 2 and 3 (d) 1 and 2  Ans. (c) 41. Which one of the following is not included in ―hygiene‖ factors in the Herzberg two-factor theory of  motivation? (a) Salary

(b) Working conditions (c) Company‘s policy (d) Responsibility  Ans. (d) 42. Consider the following statements about managerial grid in the context of leadership theories: 1. It portrays a three-dimensional view of leadership style. 2. The grid shows dominating factors in a leader‘s thinking in regard to getting results. 3. The grid does not show results produced. 4. The grid offers a framework for conceptualizing leadership style. Which of the statements given above are correct? (a) Only 1, 2 and 3 (b) Only 2, 3 and 4 (c) Only 1 and 4 (d) 1, 2, 3 and 4  Ans. (d) 43. Which one of the following statements is not correct in respect of the rational comprehensive approach of decision-making in an organization? (a) It cannot be simulated under laboratory conditions. (b) Values to be realized are usually not set out distinctly. (c) Individual decision-maker cannot take a comprehensive view of the whole problem. (d) The need for speed compels decisions to be taken on the basis of incomplete data.  Ans. (d) 44. Which one of the following statements is not correct? Decision making in the public sector, in comparison to the private sector, involves (a) higher levels of constraint (b) more complexity (c) less consultation

(d) more conflict  Ans. (c) 45. Contingency approach to leadership focuses on which of the following? I. Task requirements 2. Peers‘ expectations 3. Employees‘ expectations 4. Organizational policies Select the correct answer using the code given below: (a) Only l, 2 and 3 (b) Only l, 2 and 4 (c) Only 3 and 4 (d) 1, 2, 3 and 4  Ans. (d) 46. Consider the following statements: 1. Motivation cannot be used as a tool to arrange job relationships in organizations. 2. Individuals make conscious decisions about, their behaviour in the organization. 3. Motivating factors are related to the job content and the rewards of work performance. Which of the statements given above are correct? (a) Only 1 and 2 (b) Only 2 and 3 (c) Only 1 and 3 (d) 1, 2 and 3  Ans. (c) 47. Which one of the following is not a component of expectancy model of motivation? (a) Positive reinforcement (b) Valence

(c) Performance-outcome equation (d) Effort-performance equation  Ans. (a) 48. Match List -I (Person) with List- II (Major Area) and select the correct answer using the code given below the lists: List-I (Person)  A. Robert Owen

List- II (Major Area) 1. Motivation Theories

B. Henry L. Gantt

2. Personnel Management

C. W. Clay Hammer

3. Incentive Scheme for workers

D. Clayton Alderfer

4 Behaviour Modification Techniques

Code:  A B C D (a) 2 4 3 1 (b) 1 3 4 2 (c) 2 3 4 1 (d) 1 4 3 2  Ans. (c) 49. The Wagner Act which proved to be the Magna Carta of labour was introduced in which country? (a) United Stats1of America (b) Great Britain (c) France (d) Japan  Ans. (a) 50. Assertion (A): Any legislative power of the Executive Independent of the Legislature is unimaginable in the United States of America. Reason (R): The Doctrine of Separation of Powers underlies the American Constitution.  Ans. (a)

Professional Knowledge HR HRD Free Online test Solved Questions For PNB exam Officer (HRD) and others Professional Knowledge HR HRD Free Online test solved Questions For PNB exam Officer (HRD) and others Free online HRD MCQ Test  Very useful For MCQ Exams HRD Professional Knowledge Test Online HR Test For PNB Bank Officer Jobs Q1. Which one of the following is a clear and distinct line of authority among the positions in organizations? (a) Organizational design (b) Chain of command (c)Hierarchy (d) Departmentalization  Answer:.(c) Q.2. Task achievement and excellence of performance in accomplishing a task are emphasized sometimes at the expense of obedience to one‘s superior which one of these has the above as a principle feature? (a) Closed model organization (b) Open model organization (c) Bureaucratic organization (d) The newer tradition organization  Answer: (b) Q.3.Which one of the following is NOT correct in relation to the meaning of delegation? (a) Entrustment of responsibility to another, for performance (b) Entrustment of power and rights, or authority, to be exercised (c) Creation of an obligation or accountability, on the part of the person accepting the delegation to perform in terms of the standards established (d) Shifting of workload without transferring corresponding authority to make decision  Answer: (d)

Q.4. which one of the following is the main cause of the scalar system? (a) Unity of command (b) Hierarchy (c)Delegation (d) Coordination  Answer: (a) Q.5. which one of the following statements illustrates the principle of span of control? (a) The levels of management connote no inherent superiority and inferiority (b) Automation, mechanization and specialization have brought about a sea Change in decision making (c) The old concept of one single superior for each person is seldom found (d) The ever increasing role of administration has focused attention on unity in the administrative process  Answer: (b) Q.6. Consider the following statements: 1. Auxiliary agencies have no execution or operative responsibilities. 2. Staff agencies are attached to the line agencies at different levels in the hierarchy 3. Line agencies provide channels of communication Which of the statements given above is/are correct? (a) 1L, 2, and3 (b) 1 and2 (c) 2 and 3 (d) 1 and 3  Answer: (c) Q.7. which of the following are intrinsically linked with administrative accountability? 1. Hierarchy 2. Span of control 3. Unity of command 4. Orders Select the correct answer using the codes given below: (a) 1, 2and 4 (b) l, 2and 3 (c) 2,3and 4 (d) 1,3and 4  Answer: (b) Q.8. Coordination requires 1. Acquisition of resources to accomplish a specific objective 2. Integration of resources of the organization into a dynamic system 3. Mastering the totality of the job that needs to be done 4. Funneling of the work done by functional specialists through the project Select the correct answer using the codes given below: (a) 1 and 3 (b) 2 and 4 (c) 2,3and4 (d) l,2,3and4  Answer: (b)

Q.9. Staff agency is of the nature of  (a) Executive control over administration (b) Parliamentary control over administration (c) In-built control over administration (d) Quasi-judicial control over administration (a) 1, 2and4 (b)‘ l, 2and (c) 2,3and4 (d) 1, 3and 4  Answer: (a) Q.10. Consider the following: 1. Consultation and training 2. Coordination 3. Fact finding and research 4. Planning  Above are the main functions of which of the following? (a)Staff agencies (b)Auxiliary agencies (c)Line agencies (d) Independent regulatory bodies  Answer: (a) Q.11. Consider the following statements  An organization is 1. A blend of inter-dependent parts 2. A mass of people inside it 3. A framework of authority and responsibility 4. A system in the service of outsiders Which of the statements given above are correct? (a) l and2 (b) 2,3and4 (c) 1, 3and4 (d) l, 2,3and 4  Answer: (c) Q.12.Which one of the following is a distinctive feature of a formal organization? (a) Common rules of behavior (b) Common code of behavior (c) Common values of workers (d) Common ambitions of workers  Answer: (a) Q.13.Which one of the following is NOT the view of closed model in relation to role of organizations? (a) Rationality has been the organization‘s sole prerogative (b) In the organization most men enjoy work and tend to be creative (c) A rigid, hierarchical structure with heavy formalism would improve the efficiency o f the organization

(d) Organizational order, maintenance of discipline comes from the top of the organization, not out of  spontaneous human behavior.  Answer: (b) Q.14. Who amongst the following introduced the co ncept of ‗Zone of indifference‘ in an organization? (a) Herbert Simon (b) Douglas McGregor (c) Chester I. Bernard (d) Chris Argyris  Answer: c Q.15. Who of the following did NOT accept the principle of unity of command in the functioning of an organization? (a)Henry Fayol (b) Luther Gulick  (c)J.D. Mooney (d) F.W. Taylor  Answer: (d) Q.16. An organization exists when the following conditions are fulfilled 1. There are persons able to communicate with each other 2. They are willing to contribute to the action 3. They attempt to accomplish a common purpose Who amongst the following proposed these conditions? (a)E. Mayo (b) C.l. Bernard (c) Max Weber (d) Henry Fayol  Answer: (b) Q.17. Consider the following statements: Human behavior in terms of decision making 1. is totally rational 2. is totally irrational 3. Depends upon degree of satisfaction 4 depends upon degree of dissatisfaction Which of these statements is/are correct? (a)1 only (b) l and3 (c) 2 and 4 (d) 3 and 4  Answer: (d) Q18.According to Lopez, which of the following is the primary purposes of performance evaluation? 1. Information 2. Control 3. Review 4. Motivation 5. Development

Select the correct answer from the codes given below: (a) l,2and3 (b) 2,3and4 (c) l,4and5 (d) 3,4and5  Answer (a) Q.19. Basic assumptions of the principle of hierarchy and that at various level of nature of three of the following four 1. Responsibilities 2. Salary Scales 3. Quality of man 3. Authority What are the three that the relevant? (a) , 2and3 (b) l, 3and4 (c) l, 2and4 (d) 2,3and4  Answer: (c) Q.20.Which one of the following constitutes the solution to the dilemma o f classical theorists who emphasized the importance of unity of command o ver functionalisation? (a) Delegation and decentralization (b) Interaction and influencing system (c) The Concept of staff  (d) The concept of the linking-pin structure  Answer: (b) Q.21.Which of the following can widen the span of control? 1. Delegation 2. Informal organization 3. Planning 4. Unity of command (a) 3and4 (b) land2 (c) 2and3 (d) land4  Answer: (b) Q.22. Behavioral approach recognizes three major factors in decision -making process. These are (a) legal-rational authority values and influence (b) Values, facts and policies (c) Purpose, place and people (d) Goals, policies and orders  Answer: (b) Q.23. which one of the following is NOT a method for promoting participatory leadership? (a)Quality circles

(b) Suggestion scheme (c)Work study (d) Brainstorming session  Answer: (c) Q.24. In the training sessions for leadership development mentioned below, which is the one having the least degree of direct impact in leadership development? (a) Group exercise to promote mutual understanding so as to promote a climate of trust and cooperation (b) Group work to encourage the involvement of all, including the most shy persons (c) Repeated exercises in statistical methods, to e nsure adequate skill development in the same so as to promote objectivity in decisions (d) Repeated exercises in communication to e nsure skill development in understanding and transacting feelings and messages.  Answer: (b) Q.25. Identify the correct observation from among the following Leadership theories seek to (a) Provide up to date information technology required by those in positions of control so as to make their grip over the others more complete (b) Provide systematic explanation on the shifting market trends so as to be properly guided in investment decisions in the Public Sector Units (c) Establish a rational framework for defining the ends of social justice and to design appropriate systems and procedures to ensure the same so as to help the emergence of good leaders from the downtrodden (d) Systematically explain the causes and pattern of influence over individuals and groups with the help of sound as and empirical data  Answer: (d) Q.26. Neo-human relation/behavioral school thinkers like McGregor, Argyris and Rensis Likert who have conceptualized control over employees with a view to higher performance and need fulfillment have emphasized new techniques and strategies for supervisors. Identify these techniques from those given below and select the correct answer using the given codes 1. Exerting heavy pressure on subordinates to get work done 2. Giving little freedom of action to employees and not reposing trust and confidence in them 3. Earning the confidence and trust of the subordinates and delegating functions and power to them 4. Increasing the achievement orientation of subordinates by motivating them to a ccept and work for higher goals (a) l and 2 (b) 2and3 (c) 3and4 (d) 1 and3  Answer: (c) Q.27. The principle of span of control has come under revision due to (a) High degree of unionism among employees (b) Increasing resort to automation and mechanization (c) High level of education among public employees (d) Obedience and loyalty generated by conduct rules  Answer: (b)

Q.28.Who among the following said that in a hierarchy every employee tends to rise to his level of  incompetence? (a) Frederick W. Taylor (b) Mary P. Follett (c) Peter F. Drucker (d) Laurence L Peter  Answer: (d) Q.29.Consider the following statements:  Advantages of the principle of hierarchy are that it 1. Enables to fix the responsibility at each level 2. Leads to centralized decision making at top level 3. Provides a channel of command/communication 4. Binds all units into an integrated whole Which of these is/are correct? (a)Only 1 (b) 2 and 3 (e) l,3and4 (d) 2,3and4  Answer: (c) Q.30 .The principle of Unity of Command ensures (a) Accountability (b) Acceptability (c) Specialization (d) Coordination  Answer: (a) Q.31.Which one of the following is NOT an advantage of centralization? (a) It provides for maximum control in organization (b) It ensures uniformity in administration (c) It enhances flexibility in the organization (d) It prevents abuse of authority in administration  Answer: (c) Q.32. Consider the following statements Centralization and decentralization have a situational relevance and depend upon 1. Responsibility factor 2. Stability factor 3. Functional factors 4. Moral factors Which of these are correct? (a) 1.2 and 3 (b) 1, 2.3 and 4 (c) 2,3and4 (d) l and 4  Answer: (b)

Q.33.Which one of the following statements provided evidence that shows the meaning of authority and power differs from each other? (a) Power means delegation of functions and authority means making new policies (b) Power means supervision while authority means sanction of finances (c) Power means the competence to do something and authority means the right to order action by others (d) Power means authorizing a person while authority means integrating the activities of his subordinates  Answer: (c) Q.34. Consider the following: 1. Effective leadership. 2. Hierarchy 3. Administrative skills 4. Cooperation  According to Gulick, lack of which of these is/are hindrances to coordination? (a)Only 1 (b) 1 and3 (c) 2 and 4 (d) 2,3 and 4  Answer: (c) Q35. The most logical criterion to distinguish line function from staff is (a) The authority relationships (b) end-means relationship (c) The grouping of functions (d) The departmentalization  Answer (b) Q.36. Which of the following characteristics are found in the concept of authority? 1. Directive component 2. Independence 3. Statutory safeguard 4. Prestige differential (a)1 and2 (b) 2and3 (c) 3and4 (d) l and 4  Answer: (a) Q.37. Which of the following are the limiting factors in the development of coordination? 1. Time 2. Size 3. Authority 4. Informal organizations (a) 1 and 2 (b) 2and3 (c) 3and 4 (d) l and 4

 Answer: (a) Q.38. Consider the following statements The extent of delegation depends upon 1. Nature of the problem 2. Circumstances prevalent 3. Responsibilities involved 4. Organizational history Which of these are correct? (a) 1, 2and3 (b) 2,3and4 (c) 1,3and4 (d) 1, 2.3 and 4  Answer: (d) Q.39. Consider the following statements: The acceptance of a communication as authoritative by individuals in organizations depends upon I. zone of indifference to the nature of authority 2. Its clarity for purpose of understanding 3. Its incompatibility with personal interests 4. Its inconsistency with organizational purpose Which of these are correct? (a) l and2 (b) 2and3 (c) 1.2and3 (d) 2,3and4  Answer: (a) Q.40. Consider the following statements The great illumination experiment led to the discovery, that for higher productivity of an organization 1. Relations between workers and supervisors are important. 2. Relations between the workers are important 3. Working conditions are important 4. Social security is important Which of these are correct? (a) l and 2 (b) 1,2and3 (c) 1, 2and4 (d) 2,3and4  Answer: (b) Q.41. Consider the following statements 1. The effectiveness of control mainly depends o n the acceptance by the subordinates. 2. Control may stifle the initiative on personal responsibility, but this can be fixed in all cases. 3. Control is an expensive process involving a lot of time and effort. 4. Control helps in improving the performance of subordinates. Which of these are correct? (a) l,2,3 (b) 1,3 , 4

(c) 2, 3,4 (d) 1,2 ,4  Answer: (b) Q.42. Consider the following statements The system of Performance Appraisal of employees 1. Provides systematic judgment for purpose of promotion, salary increases, transfers, demotions etc. 2. Acts as a means of informing a subordinate as to how he is doing and where he needs to improve 3. Helps in determining the training needs to individual employees 4. Facilitates a healthy dialogue between the employer and employees Which of these statements are correct? (a)1,2,3and4 (b) l and 4 (c) l,2and3 (d) 2,3and4  Answer: (a) Q 43. Which one of the following shows the correct sequence of the four basic steps in the Position Classification Plan? (a) Job analysis, Grouping of Positions, Standardization, Position allocation (b) Standardization, Job analysis, Grouping of Positions, Position allocation (c) ,Grouping of Position, Job analysis; Position allocation, Standardization (d) Position allocation, Standardization, Job analysis, G rouping of Positions  Answer: (b) Q.44. Consider the following 1. Functional foremanship 2. Unity of command 3. Centralization 4. Time and Action study Which of these are associated with Scientific Management Movement? (a) 12and3 (b) 2, 3 and 4 (c) 1 and3 (d) 1and 4  Answer: (d) Q.45. Consider the following features 1. Facilitates delegation of authority 2. Provides for a channel of communication 3. Makes consensus possible Which of these features are true of hierarchy? (a) land2 (b) 2and3 (c) land3 (d) l, 2and3  Answer: (a)

Q.46. ‗Unity of Command‘ does NOT (a) Mean that one subordinate receive only one order (b) Mean that a subordinate will, have only one superior (c) Mean that all units are put under one head (d) Result into a shrinking apex of an organization  Answer: (a) Q.47 The ‗Acceptance‘ concept of authority was given by (a)Lyndal Urwick  (b) L.D. White (c)Henry Fayol (d) Chester Barnard  Answer: (d) Q.48. The Integration of the several parts into an orderly whole to achieve the performance of the undertaking -implies (a) Division of work  (b) Coordination (c) Span of control (d) Hierarchy  Answer: (b) Q.49. Consider the following statements 1. Coordination and cooperation are synonyms. 2. Coordination is of the work of subordinates by a superior officer. 3. Cooperation is interpersonal relationship between two or more similar individuals or units 4. Coordination and cooperation is not the same thing Which of these statements are correct? (a) l and 2 (b) 2 and 4 (c)1 and 3 (d) 2,3and 4  Answer: (d) Q.50. Consider the following factors 1. Organizational policies, rules and regulations 2. Lower level of ability of subordinates 3. Hierarchical system of the organization 4. Personality of the delegator Which of these factors act as obstacles in delegation? (a) l and 2 (b) 2and3 (c)2 and 4 (d) 3 and 4  Answer: (a)

Professional Knowledge HR MCQ Questions For PNB Jobs Officer (HRD) and others Professional Knowledge HR MCQ Questions For PNB Jobs Officer (HRD) and others Model test paper Containing questions on HR  MCQ objective Questions Online Free test For All jobs Containing Objective test of HR  HR PG level test Questions 1.Which of Following is Not an assessment method for analysis of employee behaviour ? (a) Role-play Exercises (b) Group Discussion (c) Written Case Analysis (d) Medical Reports  Ans : d 2.Campus Recruiting does not have the advantage of ? (a) High Intellectual capacity (b) Higher understanding of organization (c) High level of curiosity (d) High potential  Ans : b 3 ‗Appreciative inquiry‘ a term coined by Da vid Cooperrider is based on …… principles (a) Five (b) Six (c) Seven (d) Eight  Ans : a 4 Plan, Do, Check, Act (PDCA) model that was introduced by (a) W. Edwards Deming and Walter Shewart (b) Jerry W. Gilley and NathanielW. Boughton (c) David B. Peterson and Mary Dee Hicks (d) Jerry W. Gilley and Ann Gilley  Ans : a 5 CROSS-TRAINING means (a) Employees giving training to each other (b) Training in Similar Industry for employee (c) Employee required to perform other job functions (d) Training using cross reference Technique  Ans : c