h.r Project Report

PROJECT

“ RECRUITMENT & SELECTION”

Project Report Submitted to University of Pune

In Partial Fulfillment of Requirement for the Award of Degree of

MASTER OF PERSONNEL MANAGEMENT By ”PRCHI SETH” Under the guidance of

“MRS. A. ABHILASHA”

SINHGAD INSTITUTE OF MANAGEMENT “2010”

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SUMMER TRANING PROJECT REPORT ON

A STUDY ON RECRUITMENT & SELECTION

PROCESS OF IPCA LABORATORIES LTD.

'The Indian Pharmaceutical Combine Association Limited.

UNDER THE SUPERVISION OF:

P.K SHARMA H.R HEAD MRS.A.ABHILASHA

SINHGAD INSTITUTE OF MANAGEMENT VADGAON ,PUNE 41

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DECLARATION

I, the undersigned, hereby declare that the Project Report entitled “RECRUITMENT & SELECTION” written and submitted by me to the University of Pune, in partial fulfillment of the requirement for the award of degree of Master of Business Administration under the guidance of MRS. A . ABHILASHA is my srcinal work and the conclusions drawn therein are based on the material collected by myself.

Place:

Date :

Signature of Student : PRACHI SETH

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CERTIFICATE

&SELECTION” This is to certify that the Project Report entitled RECRUITMENT “ which is being submitted herewith for the award of the degree of Master of Business Administration of University of Pune, Pune is the result of the srcinal research work completed by PRACHI SETH under my supervision and guidance. To the best of my knowledge and belief the work embodied in this Project Report has not formed earlier the basis for the award of any degree orsimilar title of this or any other University or examining body.

Place: Date:

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Signature of Research Guide

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ACKNOWLEDGEMENT

“Inspiration and Motivation always plays a key role in the success of any project.”

If words are considered to be signs of gratitude then let these words Convey the very same my sincere gratitude to IPCA LMTD .for Providing me with an opportunity to work with pharmaceutical organization and giving necessary directions on doing this project to the best of my abilities. I am highly indebted to Mr. P.K SHARMA, and company project guide, who has provided me with the necessary information and also for the support extended out to me in the completion of this report and his valuable suggestion and comments on bringing out this report in the best way possible. I also thank Prof. A.ABHILASHA ,SINHGAD INSTITUTE OF MANAGEMANT VADGAON PUNE , who has sincerely supported me with the valuable insights into the completion of this project.

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Table of Contents

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PAGE NO.

•

I ntroduction

•

Company Profile

12

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Research design & methodology

27

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Conceptual background

39

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Data Analysis & Interpretation

43

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Findings ,suggestion & Conclusion

62

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Bibliography

65

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Questionnaire

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8

CHAPTER -1

INT RODUCTION

INTRODUCTION

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The present project study is on “A Study on Role of Recruitment and Selection in IPCAPharma limited ”. This study highlights the concept of Recruitment and Selection.

The significance of this study also identifies the prevailing measures adopted by IPCA LMTD to retain an Employee. This study also helps the company to analyze its strength and weakness and to take proper corrective measures. IPCA pharma Ltd. 'The Indian Pharmaceutical Combine Association Limited.' Was incorporated in October 1949. IPCA pharma, currently dedicated to manufacture bulk drugs, organic intermediates and formulations.

Executive Summary

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Chairman

Mr. R. S. Hugar

Managing Director Mr. Premchand Godha

Executive Directors Mr. A. K. Jain Mr. Pranay Godha

Directors

Mr. M. R. Chandurkar Mr. Babulal Jain Dr. V. V. Subba Rao Mr. A. T. Kusre

OBJECTIVE

Objective:

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•

To implement theoretical concepts into Corporate by doing HR practices in organization. To know about recruitment and selection process in Pharmaceutical organizations.

•

•

To know whether the recruitment process is appropriate to select the suitable candidate.

.

Scope:

To study about recruitment and selection process and problems during such process.

Purpose:

To learn as much as I can from organization exposure so that can contribute to the company’s strategy formation.

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CHAPTER-2

COMPANY PROFILE

COMPANY PROFILE:

profile: One of the first modern pharma factory of yesteryears was commissioned by Ipca at Mumbai in 1969. The company was srcinally promoted by a group of medical professionals and businessmen and was incorporated as 'The Indian Pharmaceutical Combine Association Limited.' in October 1949.

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The present management took over in November 1975 when the total turnover of the company was just Rs. 0.54 crores. Currently, this premise where Ipca started its operations, houses the Registered Office of the company. Key departments like International Marketing, R&D (Formulations) and Analytical Development Lab are located here.

Ipca is a fully integrated, rapidly growing Indian pharmaceutical company with a strong thrust on exports. Ipca's APIs and Formulations produced at world class manufacturing facilities are approved by leading drug regulatory authorities including the US-Food and Drug Administration (FDA), UK-Medicines and Healthcare products Regulatory Agency (MHRA), South Africa-Medicines Control Council (MCC), Brazil-Brazilian National Health Vigilance Agency (ANVISA) and AustraliaTherapeutic Goods Administration (TGA). With operations in over 100 countries, exports account for over 52% of the company's income. Forbes, a leading US business magazine,selected Ipca in 2003 among its top 200 successful, rising companies outside USA, with sales under USD 1 Billion. Over 19,000 companies were considered by Forbes, and of the 18 companies from India that figured in this list, only four were from the 'Indian Pharmaceutical Sector'. Ipca happens to be one of them. Subsequently, Ipca was selected by FORBES in this prestigious list for two consecutive years; 2004 and 2005.

2005-06 with exports accounting for Rs. 401.83 crores. The net profit for the year ending 31 st March, 2006 stood at Rs. 63.98 crores. Formulations constitute 67 percent of the total income for

2005-06. Today, Ipca is one of the biggest manufacturers in the world of APIs Atenolol (Antihypertensive), Chloroquine Phosphate (Antimalarial), Furosemide (Diuretic) and Pyrantel Salts (Anthelmintic) right from the basic stage. also one of the largest suppliers of these APIs and their intermediates world over.

Company’s vision:

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Ipca is

To be one of the top 5 players in Indian Healthcare Industry with a strong international presence by delivering the best quality and environment friendly products at affordable prices .

PRODUCTS Formulation: Being one of the largest pharmaceu tical corporations in India today, Ipca manufactures over 150 formulations representing various therapeutic segments and dosage. The dosage forms include tablets, capsules, oral liquids, dry powders for suspension, and injectables (liquid & dry). Ipca also manufactures formulations for many leading companies in the European Union under

supply agreements. Active pharmaceutical ingradient

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Ipca is one of the largest manufacturer and exporter of APIsbacked by more than 27 years of expertise in pharmaceutical manufacturing. Ipca's APIs are well accepted all over the world and are currently exported to the regulated as well as to the non-regulated markets in all the major continent DRUG INTERMIDATE:

2-Bromo-6-Methoxy-Naphthalene (2BMN) 4,7-Dichloroquinoline (4,7 DCQ) 2,4-Dichloro-5-Sulphamide Benzoic Acid (Lasamide) P-Hydroxy Phenylacetamidem (PHPA) 3-Methyl Thiophene-2-Carboxaldehyde(3MeT2A) 4-(2-Methoxyethyl)phenol (MEP) 3,4,5-Trimethoxy Toluene (TMT) 2,3 Dimethoxy-5-Methyl1, 4-Benzoquione (CoQo) 2,3 Dimethoxy-5-Methyl1, 4-Hydroquine (CoQo) 2-Phenyl-2-(Pyridyl) Acetamide 2-Phenyl-2-(2-Piperidyl) Acetic Acid 4-Amino-6-Chloro-1, 3-Benzene Disulfonamide (Chloraminophenamide)

Ipca laboratories Limited, Dehradun ORGANOGRAM OF HR & ADMINISTRATION DEPARTMENT

HR

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Security

Officer/Supervisor

Mr.Prem S. Bist

Officer/Supervisor

Supervisor

Mr. Nitin Gupta

Mr. Rajesh Shukla

Officer

Mr.N.S. Bist

Lal Sahab Yadav Tele.Op. Vacant

Ms. Uma Bharti

Operator

Mr. Manoj Mr.Manoharlal Vacant

COMPANY’S VALUES: Creativity leads to innovation which lays the foundation for success.

Innovative and updated technology to produce the best quality products . Utmost care for employees, customers and the society we live in. Respect the employees and their contributions at workplace.

Committed to the highest standards of ethics and integrity . Teamwork is the lifeblood of the organization. Trust in the relationships with clients.

COMPANY’S PROMINENT AWARDS Page

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PA To GM

Ipca received Best Patent Award during the year 2007 – 08

January 30, 2009

FinancialResults

January22,2009

FinancialResults

October31,2008

Ipca - Heritage Alliance Introduces Propranolol Tablets in the October 13, 2008 U.S. Market Q1FinancialsResults

July25,2008

Ipca signs Partnership Agreement with Clinton Foundation

July 17, 2008

Ipca - Ranbaxy Alliance receives U.S. FDA Marketing June 17, 2008 Approval for Metoclopramide Tablets. Ipca receive U.S. FDA Hydrochloride Tablets

Approval

For

Propranolol

June 4, 2008

Financial Results

May 29, 2008

Ipca is now expanding their global footprint.

April 6, 2008

MHRA-UK Certifies 3rd plant of Ipca Laboratories Ltd.

March 24, 2008

Ipca's Fourth Clinical Trial Gets Published in a Peer Reviewed February 5, 2008 Journal FinancialsResults Ipca has received the Second Prize in "National Energy Conservation Award" for 2007 Ipca Laboratories launches new pain killer drug

January19,2008 December 14, 2007

December 4, 2007

Ipca has been awarded by Forbes Inc., as one of the ‘Best November 22, 2007 Under a Billion Forbes Global’s 200 Best Small Companies, 2007’. In the past, we have been awarded, for three consecutive years’ 2003, 2004, 2005. FinancialResults

October29,2007

Ipca’s anti-malarial product – Artesunate tablets 50 mg pre- September 14, 2007 qualified by WHO. Acquisition of 100% Shareholding of Formulation Dossier September 13, 2007 Registration Holding Companies in Australia and New Zealand. CDRI Licenses Novel Anti Malarial Compound to IPCA.

August 27, 2007

Ipca - Ranbaxy Alliance Receive U.S. FDA Marketing August 13, 2007 Approval For Metformin HCL Tablets.

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Ipca – Ranbaxy Alliance receive U.S. FDA marketing approval July 23, 2007 for Hydrochlorothiazide Tablets. Financial Results

July 20, 2007

Ipca granted U.S.FDA approval for Hydroxychloroquine June 19, 2007 Sulfate Tablets. Financial Results

May 25, 2007

Ipca files to DCGI - India First Investigational New Drug February 5, 2007 Application (INDA) in collaboration with Central Drug Research Institute (CDRI), Lucknow Q3-FinancialResults

January23,2007

Ipca - Ranbaxy Alliance receive U.S.FDA Marketing approval January 2, 2007 for Atenolol Tablets Ipca's Bulk Drug 'Atenolol' Registered in China

December 29, 2006

Ipca launches fixed dose ACT combination and stops October 6, 2006 manufacturing of single ingredient Oral Artemisinin derivatives. Ipca Laboratories Ltd. enters into strategic alliance with 21 September, 2006 Ranbaxy Pharmaceuticals Inc., for the U.S Market New plant at Dehradun

5 May, 2006

Ipca enters into Joint Venture with Holley Group of China

29 April, 2005

Life Time Achievement Award from CHEMEXCIL

05 January, 2005

Ipca acquires Cardiac brand 'ISORDIL'

10 January, 2005

CDRI licenses novel Anti Malarial compound to Ipca

30 November, 2004

Ipca, 'Best under a Billion' for the second consecutive year

01 November, 2004

Four more APIs for USA

09 August, 2004

Trishul

04 August, 2004 "Best Under a Billion" award by Forbes

COMPANY’S BUSINESS DIVISIONS: Page

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02 August, 2003

Different departments working in the head office are

1. Marketing and Sales 2. Human Resources 3. Financial Accounting & Revenue Assurance 4. Administration 5. Procurement & Logistics 6. Quality Control 7. Quality Assurance 8. International Business (Exports) 9. Information Technology

MANUFACTURING UNITS

Ipca has cGMP complying manufacturing facilities at the following locations in India. Athal (Silvassa-Union Territory of Dadra & Nagar Haveli)

Operational since 1995. Formulations plant manufacturing tablets and capsules. ISO 9001 certified. Facility approved by UK-Medicines and Healthcare products Regulatory Agency (MHRA), Australia-Therapeutic Goods Administration (TGA), South Africa-Medicines Control Page

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Council (MCC), Brazil-Brazilian National Health Surveillance Agency (ANVISA), Geneva-World Health Organisation (WHO), Oman-Ministry of Health (MOH), Uganda-National Drug Authority (NDA) and Tanzania-Food & Drugs Authority (FDA). »»

Aurangabad (Maharashtra)

Operational since 1997. Manufacturing plant for Active Pharmaceutical Ingredients and Drug Intermediates. One of the largest manufacturers of Drug Intermediates;3,4Trimethoxy Toulene (TMT) and 6-Methoxy-2-Napthaldehyde (6MNA). »»

Dehradun (Uttaranchal)

Operational since 2006. Formulations plant manufacturing tablets and capsules. »»

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Indore (Madhya Pradesh)

Acquired from E. Merck in 1994. Manufacturing plant for Active Pharmaceutical Ingredients and Drug Intermediates. One of the world's largest manufacturing plant of API-Chloroquine Phosphate. Facility approved by Geneva-World Health Organization (WHO). »»

Kandla (Gujarat)

Operational since 1993. Facility approved by UK-Medicines and Healthcare products Regulatory Agency (MHRA), Australia-Therapeutic Goods Administration (TGA), South Africa-Medicines Control Council (MCC), Brazil-Brazilian National Health Surveillance Agency (ANVISA), Oman-Ministry of Health(MOH), Uganda-National Drug Authority (NDA) and Tanzania-Food & Drugs Authority (FDA). Formulations manufacturing plant for betalactam tablets, capsules and dry powders. »»

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Ratlam (Madhya Pradesh) Active Pharmaceutical Ingredients Plant

Operational since 1985. Facility approved by US-Food and Drug Administration (FDA), Australia-Therapeutic Goods Administration (TGA), Geneva-World Health Organization (WHO) and EuropeEuropean Directorate of the Quality of Medicines (EDQM).

Formulations Plant

Operational since 1983. Formulations plant manufacturing Tablets, Liquids and Injectables. Facility approved by Brazil-Brazilian National Health Surveillance Agency (ANVISA), South Africa-Medicines Control Council (MCC), Geneva-World Health Organisation (WHO), Uganda-National Drug Authority (NDA), Oman-Ministry of Health (MOH) and Tanzania-Food & Drugs Authority (FDA). »»

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Silvassa (Union Territory of Dadra & Nagar Haveli)

Operational since February, 2004. Formulations plant manufacturing tablets. »»

Pithampur

Formulations plant manufacturing Oral Solid dosage forms. »»

COMPANY’S FINANCIAL STRUCTURE:

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Competitors:

Cipla Cadilla Mankind Lupin Ind-swift Intas Zenlab

Glimpse of Technology:

WHO GMP certified company Knowledge Driven Organization. Recognized Export House Certificate awarded by President of India Fully-equipped Quality Control and Quality Assurance departments to ensure Drug safety Pharmasuite software used to maintain the records.

Swot Analysis of Indian Pharmaceutical Industry

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Strength

Weakness

Low cost of raw material (API) for production.

Very low R&D facilities. Fragmentation of installed capacities.

Large pool of installed capacities with skilled manpower. Efficient technologies for large number of Generics. Large pool of increasing liberalization of government policies.

Low technology level of Capital Goods of this section. Non-availability of major intermediaries for bulk drugs. Lack of experience to exploit efficiently the new patent regime. Low level of strategic planning for future and also for technology forecasting.

Opportunities

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Threats

Growth in the emerging branded generic market

Stiff Competition both from local as well as global players particularly from generic products.

Growing incomes. Growing attention for health.

Increased due diligence and action on default compliance with standards

New therapy approaches.

High Cost of discovering new products

New delivery systems.

and fewer discoveries. Stricter registration procedures.

Spreading attitude for soft medication (OTC drugs). Spreading use of Generic Drugs. Easier international trading.

CHAPTER -3

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RESEARCH DESIGN

&

METHODOLOG Y

RECRUITMENT AND SELECTION PROCESS IN

IPCA LABORATORIES LMTD.

Recruitment and Selection:

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Recruitment refers to the process of finding possible candidates for a job or function. It may be undertaken by an employment agency or a member of staff at the business or organization looking for recruits. Either way it may involve advertising, commonly in the recruitment section of a newspaper or in a newspaper dedicated to job adverts. Employment agencies will often advertise jobs in their windows. Posts can also be advertised at a job center if they are targeting the unemployed. Suitability for a job is typically assessed by looking for skills, e.g. Communication skills, Typing skills, computer skills. Evidence for skills required for a job may be provided in the form of qualifications (educational or professional), experience in a job requiring the relevant skills or the testimony of references. Employment agencies may also give computerized tests to assess an individuals' off hand knowledge of software packages or their typing skills. At a more basic level written tests may be given to assess innumeracy and literacy. A candidate may also be assessed on the basis of an interview. Sometimes candidates will be requested to provide a C.V or to complete an application form to provide this evidence.

Selection evaluating the qualifications, Experience, skill, Knowledge of an applicant in relation to the requirement of the job to determine his suitability of the job . In other words choosing the suitable candidate for a job from among the available applicants is called selection. The element of selection process includes organizational objectives, Job description, Job specification, Competency meddling, and recruitment policy, Selection.

CONCEPT OF RECRUITMENT Byers and Rue defines Recruitment as the process of seeking and attracting a pool of people from which qualified candidates can be chosen for job vacancies. Page

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According to Edwin B.Flippo, Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in organizations. Effectively, Recruitment is the process of getting the right kind of people to apply for the vacancies in an organization. Factors affecting recruitment:

There are many factors that affect the Recruitment. Those factors are •

Organizational Factors

•

Environmental Factors

Organizational Factors:

Several factors influence the success or failure of a recruitment program. The major factor that determines the success of a recruitment program is the reputation of the organization. Reputation depends on its size, area of business, profitability, management etc in addition to its philosophy and value. Another factor that contributes to the success of a recruitment program is the geographical location of the vacant position. Prospective candidates might not be too eager to work in a remote place unless they belong to that place. The channels and methods used to advertise the vacancy also determines the success of a recruitment program. The reach of the advertising has to be wide and its effect deep enough to attract the right talent. The emoluments that the company offers also influence the decision of a candidate and there by the success of the recruitment program. Environment Factors:

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The situation in the labor market, the demand for man power, the demographics, the knowledge and the skill set available all determine the response to the recruitment program. Culture, social attitude and beliefs also impact the effectiveness of a recruitment program.

Different Sources of Recruitment:

There are different sources of recruitment. Even there are different recruitment sources the recruiter should choose the suitable method which are suitable to the organization considering the factors of organization like Money, Time and reputation of the company.

They are: 

Internal source



External source

Internal source:

Searching the talented person in the organization itself Many organizations try and identify employees from with in the organization to groom to take on high responsibility. The human resource inventory, an outcome of human resource planning, forms basics for internal search. When this method is done the HR collects the data of the employee like performance, personal data, qualifications and his behavior from his colleges. This method helps in maintaining good relations with employees and gets good results from them. It also boosts the morale of the employees as they feel Page

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important and values. It encourages competent and ambitious individuals as their performance is rewarded.

External source:

When the organizations decide to go in for external recruitment it has a much greater choice. They are •

Advertisement

•

Employee referrals

•

Educational Institutions

•

Employment Agencies

•

Self appliers

Advertisement:

When the organizations choose to go for advertisement, they want to choose an effective media which will reach effectively which reaches even remote areas. Whatever media may choose by the media the notification should be very clear with full requirements, last date for application and way to respond i.e. through e-mail, phone, or through postal Employee referrals:

When recruitment is required it is easy method to get the required qualified employee through employee referrals. This method helps in motivating the employees and can extract quality of work from them, it is a good method to get the employees who to organization requirements.

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Educational Institutions:

During the placement season educational institutions, especially the reputed institutions ones turn in to hunting grounds for organizations looking for fresh talents. To get good organizations to their campus the educational institutions approach the organizations and invite them to their campuses. The organizations short listed the institutions which are providing the kind of resources that they are looking for. It also helps in maintaining good relations with the institutions for a long term. These relations help both the sides for a long relation. Employment Agencies:

In this we can classified again in to three parts like Public or Government Agencies •

Private agencies

•

Headhunters

Public or Government Agencies:

This is also known as Employment exchange. In this unemployers register their names in employment exchanges for their jobs, when vacancies are found they are filed with the registered qualified persons according to their seniority

Private agencies:

It is also just like employment registration but here these agencies give main preferences to talent only not to seniority. Page

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Agencies from which ipca prefer recruitment are: CONNECT CONSULTANCY TOP CLASS GROUP SIV ANAND CONSULTANT H.R SERVICES

Headhunting:

In this method the organizations approach the private agencies and intimate to them what ever talent, skills and qualifications they are searching for.

INTERVIEW AND SELECTION-

PRILIMENARY INTERVIEW-

➢

Depending upon the position the interview committee shall be constituted as under.

OFFICE AND EXECUTIVE POSITION – •

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At factory level; the unit head or any manager appointed by him for the purpose, the unit personnel manager (if exist) and the head of the department in which the vacancy exist shall from the committee . 32

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At H.O. /export office / other office of the group companies at Mumbai.

•

The divisional head or his nominee not less than the level of the manager, the hr manager or his nominee and the head of the department where vacancies exist shall from the committee.

•

To avoid delay in the completion of the process of the interviews, efforts shall be made to get the application form (annexure hr -4 ) completed on the date of the interviews itself from the candidate rather than blank application being sent at the residential address of the candidate to have them completed before schedule date of interview ,expect for outstation candidate . in cases where the blank application form are sent to the candidates ,salary details form (annexure hr -5 ) shall also sent with the application forms such as leadership value as per (annexure hr - 6) etc. shall be sent only for the manager position

1- Before start of the interview the predictive index (pi) survey form as per ( annexure hr - 7) shall be administered properly . 2- While evaluating different parameters, output of the leadership value and predictive index survey shall be dully considered. Interview remarks are to be completed at the preliminary stage of the interview in the prescribed interview assessment form (annexure hr -8)

SECOND INTERVIEW -

Depending upon the position, the following authorities will constitute the committee.

Office / executive position : the divisional head ( the unit head in the case of factory and hr manager (the personnel head in case of factory or the nominee)

•

Position of assistant manager / manager .the divisional head ( the unit head for a factory ) and the director human resource or his nominees).

•

Position of sr. manager: the divisional head (the unit head for a factory and the director – hr (the personnel head in case of the factory or the nominees.)

•

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At the stage minimum two candidates will be short listed on merit for the purpose of final interview.

FINAL INTERVIEW –

Officers, executives, assistant manager & managers are finally selected by the divisional head (the unit head in case of factory) and hr manager (the personnel head in case of factory).

•

Manager at all level are interviewed by the resource , the divisional head and finally interviewed by the managing director .fixation of the salary and other terms of the service are finalized by the director human resource in consultation with the divisional head or the managing director wherever necessary.

•

It would be necessary that final approval about the offer to the selected candidate above assistance level position is obtained from the managing director by the corporate hr division.

•

The selected candidate shall be required to submit:

•

1- Copies of all documents required 2- Health declaration form.

The selected candidate shall be required to undergo medical checkup and submit a medical report from a doctor or hospital as specified in the medical policy, which once finalized shall be attached herewith.,

OFFER LETTER-

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Offer letter should be in the format of provisional offer as per annexure -3 enclosed .provisional offer letter enclosed .provisional offer letter will indicate only the designation he /she is offered .This offer is issued to determine the medical fitness of candidate for the said position .

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2.

The offer letter (annexure – hr -10) should be issued after careful review of the candidate‘s bio data, work history, interviews and on receipt of the satisfactory medical officer or doctor or hospital specified by the management While issuing offer letter ,the following document should be requested; ➢ ➢ ➢ ➢ ➢ ➢

Copy of resignation letter submitted to present employer Latest passport size photograph Birth /school leaving certificate Educational certificate Copy of pan card Appointment letter &relieving letter, or service certificate of all previous jobs.

1- Offer should have salary statement as per the following calculation method ;

➢ ➢ ➢ ➢ ➢

➢

Basic salary will be 40% of CTC (to be round off to next RS- 100) House rent allowance will be 50% of basic salary (to be rounded off to next five rupees) Educational allowances will be based on grade of candidate as per annexure – 6 Medical allowances (in month component) to be given based on grade of candidate as per annexure-6 Personal allowance will be a head under which all the remaining amount to be adjusted (amount to be rounded off to next five rupees) ➢ 12% of basic salary should be shown under provident fund. Bonus / ex-gratia amount should be shown based on the basic salary as per following table ;

BASIC SALARY RANGE

BONOUS / EX- GRATIA

Up to 3500

20% of basic as bonus

Rs .3501 & above up to rs.

20% of rs 3500 as bonus

10000 Rs.10001 & above

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10% of basic as ex- gratia

4-Conformation (after probation)-

➢

One month prior to due date , performance review form to be forwarded to concerned department head and collected the same back

➢

Policy to confirm the service after successful completion of 6 months probationary period, after obtaining the assessment report of the functional / divisional head.

➢

To send the letter of confirmation before the expiry of the last date of the probation.

5-Procedure –

a) The corporate- hr division shall intimate the functional /divisional head at least one month in advance about the due date of the confirmation of the new entrant except field

staff ,which shall be dealt separately . b) The functional head will send to the corporate –hr the prescribe performance review form form (annexure –hr -17) duly completed under confidential cover , at least 15 days before the last date of the probation . c) Probation evaluation form of all managers will be sent by corporate-hr to the managing director for his approval for confirmation. d) However quarterly report shall be sent to the managing director by the corporate –hr division about all confirmations of officer & executives. e) Confirmation letter (annexure –hr-18) shall be prepared by the corporate hr division in quadruplicate and the same shall be sent to the functional /divisional head at least 2 days before the due date of confirmation .one copy shall be handed over to the employees concerned and one copy of confirmation letter dually signed by the confirmed employee shall be returned to the – corporate hr. f) Corporate hr division shall ensure that the reference check form sent to the previous employer and other referees of the prohibition, are received back before issues of the confirmation letter.

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CHAPTER- 4

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CONCEPTUAL BACKGROUND

REVIEW OF LITERATURE:

Selection starts where recruitment ends. Or selection follows recruitment. Having identified the potential candidates, the next logical step in human resource process is selection of the qualified and competent candidates in organization. Due attention needs to be given to selection as it establishes the best fit between job requirements and the candidate’s qualification. Mismatch between the two can have a far-reaching impact on the organizational functioning. Selection is hiring the best candidate from the pool of applicants. It refers to the process of offering jobs to one or more applicants/candidates received through recruitment. In other words, it is the process of picking the suitable candidates from the pool of job applications to fill various jobs in the organization. According to Yoder” Selection is the process of by which candidates for employment are divided in to class-those who offered employment and those who will not.

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David and Robbins have defined selection as a “managerial decision making process as to predict which job applicants will be successful if hired”. In the opinion of Koontz “Selection is the process of choosing from among the candidates from within the organization or from the outside, the most suitable person for the current position or for the future position ”.

According to Stone, “Selection is the process of differentiating between applicants in order to identify those with a greater likelihood of success in a job”. Now selection can be defined as a process of choosing the most suitable candidates from applicants for various jobs in the organization. It seeks to ensure which applicants will be successful if hired. Thus, selection is an exercise in prediction.

Selection differs from recruitment: Recruitment and selection are often considered as synonymous and are used interchangeably. They are the two sides for the same coin there exists a fine distinction between the two. How selection differs from recruitment is neatly brought out.

Recruitment: 1. Recruitment technically precedes selection. 2. Recruitment refers to the process of identifying and encouraging potential candidates to apply for jobs in the organization. 3. Recruitment is positive as it aims at increasing the number of job seekers choice or increasing the selection ratio. Page

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(applications) for wider

In sum, recruitment involves searching.

Selection: Selection follows recruitment. 1. Selection involves choosing the best out of those recruited. 2. Selection, on the other hand, is said to be negative in its application in as much as it rejects a large number of the unqualified applicants in order to identify those who are suitable for the jobs. 3. Selection involves comparing those already searched.

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CHAPTER -5

DATA PRESENTATION,

ANALYSIS

&

INTERPRETATION

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HYPOTHESI S -

IPCA LABORATORIES LTD. Is following an appropriate recruitment and Selection process

DATA COLLECTION

MODE OF DATA COLLECTION

Primary data Secondary data

PRIMARY DATA With the help of self structured, questionnaire was collected to the address the research objectives and keeping in tune with the research design.

SECONDARY DATA Consisted from “Journals, Magazines, and Books & Websites. ”

POPULATION SIZE 40 people

SAMPLE SIZE 40 peoples

SAMPLING Random sampling

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1- Recruitment and selection program is satisfying the organization program.

EXECUTIVE RESPONSE-The above graph shows that 75% executives strongly agree,20%

agree that recruitment program satisfied the organization and 5% partially agree & no one disagree and strongly disagrees.

SUPERVISOR RESPONSE- The above graph show that 35% executive strongly agree,50% agree that recruitment program satisfied the organization and 10% partially agree & 5% disagree and no one strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that 40% executive strongly agree,35% agree that recruitment program satisfied the organization and 25% partially agree & no one disagree and strongly disagrees.

RESPONSE

AGREE

PARTIALLY AGREE

STRONGLY

DISAGREE

AGREE

STRONGLY DISAGREE

EXECUTIVE

20%

5%

75%

NOONE

NOONE

SUPERVISOR

50%

10%

35%

NOONE

NOONE

EMPLOYEES

40%

25%

35%

NOONE

NOONE

2- The Interviews are well structured & based on designed questionnaire .

EXECUTIVE RESPONSE-The above graph show that 65% executive strongly agree,25% agree that there is well structured questionnaire for the interview and 7.5% partially agree & 2.5 disagree and no one strongly disagrees. Page

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SUPERVISOR RESPONSE- The above graph show that 35% executive strongly agree,50% agree that there is well structured questionnaire for the interview and 10% partially agree & 5% disagree and no one strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that 40% executive strongly agree,48% agree that there is well structured questionnaire for the interview and 8.5% partially agree & 3.5

disagree and no one strongly disagrees.

RESPONSE

AGREE

PARTIALLY AGREE

EXECUTIVE

25%

7.5%

SUPERVISOR

50%

10%

EMPLOYEES

48%

8.5%

STRONGLY

DISAGREE

AGREE 65% 35% 40%

STRONGLY DISAGREE

2.5% 5% 3.5%

NONE NONE NONE

3-The candidate treated friendly during the interview.

EXECUTIVE RESPONSE-The above graph show that 75% executive strongly agree,12.5% agree that the candidate treated friendly during the interview and 7.5% partially agree & 5% disagree and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph show that 37.5% executive strongly agree,50% agree that there is well structured questionnaire for the interview and 12.5% partially agree & none is disagree and strongly disagrees. Page

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EMPLOYEES RESPONSE- The above graph show that 50% executive strongly agree,35% agree that there is well structured questionnaire for the interview and 25% partially agree & no one disagree and strongly disagrees.

RESPONSE

AGREE

EXECUTIVE

12.5%

SUPERVISOR

50%

EMPLOYEES

35%

PARTIALLY AGREE 7.5%

STRONGLY AGREE

DISAGREE

STRONGLY DISAGREE

75%

5%

NOONE

12.5%

37.5%

NONE

NOONE

25%

50%

NONE

NOONE

4-The interview based on their requirement and knowledge.

EXECUTIVE RESPONSE-The above graph show that out of 40 people 45% executive strongly agree,25% agree that the interview questionnaire based on their specialization and knowledge and 20% partially agree & 5% disagree and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that interview questionnaire based on their specialization and knowledge 25% executive strongly agree,40% agree that there and 30% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that 60% executive strongly agree,25% agree that and 10% that interview questionnaire based on their specialization and knowledge partially agree & 5% disagree and none is strongly disagrees.

RESPONSE Page

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AGREE

PARTIALLY

STRONGLY

DISAGREE

STRONGLY

AGREE AGREE EXECUTIVE

25%

20%

SUPERVISOR

40%

30%

EMPLOYEES

25%

60%

45% 25% 10%

DISAGREE 5% 5%

NOONE NOONE

5%

NOONE

5- The company program handled by the competent faculty.

EXECUTIVE RESPONSE-The above graph show that out of 40 people 37.5% executive strongly agree,50% agree that the interview questionnaire based on their specialization and knowledge and 12.5% partially agree & none is disagree and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that interview questionnaire based on their specialization and knowledge 25% executive strongly agree,50% agree there and 20% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that 60% executive strongly agree,25% agree that and 10% that interview questionnaire based on their specialization and knowledge partially agree & 5% disagree and none is strongly disagrees.

RESPONSE

AGREE

PARTIALLY AGREE

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STRONGLY AGREE

DISAGREE

STRONGLY DISAGREE

EXECUTIVE

50%

12.5%

37.5%

NOONE

SUPERVISOR

50%

20%

25%

NOONE

EMPLOYEES

25%

10%

60%

5%

NOONE 5% NOONE

6 - They provide enough facility to candidate during the interview.

EXECUTIVE RESPONSE-The above graph show out of 40 people that 50% executive strongly agree,37.5% agree that the interview questionnaire based on their specialization and knowledge and 10% partially agree & 2.5%disagre e and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that interview questionnaire based on their specialization and knowledge 25% executive strongly agree,50% agree that there and 20% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that 40% executive strongly agree,25% agree that and 20% that interview questionnaire based on their specialization and knowledge partially agree & 15% disagree and none is strongly disagrees

RESPONSE

AGREE

PARTIALLY AGREE

EXECUTIVE

37.5%

10%

SUPERVISOR

50%

20%

EMPLOYEES

25%

20%

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STRONGLY

DISAGREE STRONGLY DISAGREE

AGREE 50% 25% 40%

2.5% 5% 15%

NONE NONE NONE

7- The interview program held at the fixed time duration by H.R department, which is suitable for candidate.

EXECUTIVE RESPONSE- The above graph show out of 40 people that the interview program held at the fixed time duration by hr department, which is suitable for candidate .35% executive strongly agree,37.5% agree that and 10% partially agree & 2.5% disagree and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that the interview program held at the fixed time duration by hr department, which is suitable for candidate.25% Executive strongly agree, 50% agree that there and 20% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that the interview program held at the fixed time duration by hr department, which is suitable for candidate.50% executive strongly agree,32.5% agree that and 12.50% that partially agree & 5% disagree and none is strongly disagree

RESPONSE

AGREE

PARTIALLY AGREE

EXECUTIVE

37.5%

10%

SUPERVISOR

50%

20%

EMPLOYEES

32.5%

12.50%

STRONGLY

DISAGREE

AGREE 35% 25% 50%

DISAGREE 2.5% 5%

NONE NONE

5%

8- The company fulfills and understands the employees needs.

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STRONGLY

NONE

EXECUTIVE RESPONSE-The above graph show out of 40 people that. -the company fulfills and understands the employees needs 50% executive strongly agree,25% agree that and 20% partially agree & 5% disagree and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that. -the company fulfills and understands the employees needs 25% Executive strongly agree, 37.5% agree that there and 32.5% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph show that 40%-the company fulfills and understands the employees needs executive strongly agree,22.5% agree that and 212.50% that partially agree &15% disagree and none is strongly disagrees.

RESPONSE

AGREE

PARTIALLY AGREE 20%

STRONGLY

DISAGREE

AGREE

EXECUTIVE

25%

50%

SUPERVISOR

37.5%

3.25%

5%

EMPLOYEES

22.5%

212.50%

40%

STRONGLY DISAGREE

5% 5% 15%

NONE NONE NONE

9-The company should not make any discrimination on the basis of religion region cast or creed.

EXECUTIVE RESPONSE-The above graph show out of 40 people that. - -the company does not make any discrimination on the basis of religion region cast or creed.37.5% executive strongly agree,37.5% agree that and 22.5% partially agree & 2.5%disagre and no one strongly disagrees.

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SUPERVISOR RESPONSE- The above graph the show that. --the company does not make any discrimination on the basis of religion region cast or creed. 25% executive strongly agree, 57.5% agree that there and 12.5% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph shows that the company does not make any discrimination on the basis of religion region cast or creed.55% executive strongly agree, 20%

agree that and 10.0% that partially agree & 15% disagree and none is strongly disagrees.

RESPONSE

AGREE

PARTIALLY

STRONGLY

AGREE

AGREE 37.5%

DISAGREE

STRONGLY DISAGREE

EXECUTIVE

37.5%

22.5%

2.5%

NONE

SUPERVISOR

57.5%

1.25%

125%

5%

NONE

EMPLOYEES

20%

10.0%

55%

15%

NONE

10- The candidate get any probation period to show their performance.

EXECUTIVE RESPONSE-The above graph show out of 40 people that. - . The candidate get any probation period to show their performance.62.5% executive strongly agree,17.5% agree that and 17.5% partially agree & 2.5% disagre and no one strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that. The Candidate Gets Any Probation Period To Show Their Performance 37% executive strongly agree, 37.5% agree that there and 20% partially agree & 5% is disagree and none is strongly disagrees.

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EMPLOYEES RESPONSE- The above graph shows that 5 The Candidate Gets Any Probation Period To Show Their Performance 5% executive strongly agree, 20% agree that and 10.0% that partially agree &15% disagree and none is strongly disagrees.

RESPONSE

AGREE

PARTIALLY

STRONGLY

AGREE

AGREE 62.5%

EXECUTIVE

17.5%

17.5%

SUPERVISOR

37%

20%%

EMPLOYEES

20%

10%

37.5% 5%

DISAGREE

STRONGLY DISAGREE

2.5% 5% 15%

NONE NONE NONE

11-The probation period enough for candidate to show their ability.

EXECUTIVE RESPONSE-The above graph show out of 40 people that That Probation Period Enough For Candidate To Show Their Ability. 75% executive strongly agree,25% agree that and none partially agree & disagree and strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that. That Probation Period Enough For Candidate To Show Their Ability. % executive strongly agree, 37.5% agree that there and 20% partially agree & 5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph shows that That Probation Period Enough for Candidate to Show Their Ability.87.5% executive strongly agree, 12.5% agree that and none that partially agree & disagree and strongly disagrees.

RESPONSE

AGREE

PARTIALLY AGREE

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STRONGLY AGREE

DISAGREE

STRONGLY DISAGREE

EXECUTIVE

25%

NONE

SUPERVISOR

37.5%

20%

EMPLOYEES

12.5%

12.5%

75% NONE

NOONE

NOONE

5%

NOONE

NONE

NOONE

NOONE

12-The probation period ensure the candidate selection.

EXECUTIVE RESPONSE-The above graph show out of 40 people that the probation period ensure the candidate selection. 65% executive strongly agree,20% agree that and 10 partially agree & 5 disagree and none is strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that the probation period ensure the candidate selection.60% executive strongly agree, 25% agree that there and 5% partially agree & 15% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph shows that 8 the probation period ensure the candidate selection.7.5% executive strongly agree, 12.5% agree that and none that partially agree & disagree and strongly disagrees.

RESPONSE

AGREE

PARTIALLY AGREE

STRONGLY

DISAGREE

STRONGLY

AGREE

EXECUTIVE

20%

5%

65%

SUPERVISOR

25%

5%

60%

EMPLOYEES

12..5%

NONE

7.5%

DISAGREE 5%

NOONE

15% NOONE

NOONE NOONE

13 The candidate get perfect interaction with the staff employees. Page

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EXECUTIVE RESPONSE-The above graph show out of 40 people the candidate get perfect interaction with the staff employees .75% executive strongly agree,12.50% agree that and 10% partially agree & 2.5% disagree and none is strongly disagrees.

SUPERVISOR RESPONSEThe above graph the strongly show thatagree, the candidate getthat perfect interaction with the staff employees .50% executive 14% agree there and 12.5% partially agree & 2.5% is disagree and none is strongly disagrees.

EMPLOYEES RESPONSE- The above graph shows that the candidate get perfect interaction with the staff employees .85% executive strongly agree, 15% agree that and none that partially agree & disagree and strongly disagrees.

RESPONSE

AGREE

PARTIALLYY AGREE

EXECUTIVE

12.50%

10%

SUPERVISOR

14%

12.5%

EMPLOYEES

15%

NONE

STRONGLY

DISAGREE

AGREE 75% 50% 85%

STRONGLY DISAGREE

2.5% 2.5% NOONE

NOONE NOONE NOONE

14- The candidates are satisfied with their salary.

EXECUTIVE RESPONSE-The above graph show out of 40 people -these candidates are satisfied with their salary 87.5% executive strongly agree,12.5% agree that and none is partially agree & disagree and strongly disagrees.

SUPERVISOR RESPONSE- The above graph the show that -these candidates are satisfied with their salary 62.5% executive strongly agree, 25% agree that there and 12.5% partially agree & none is disagree and strongly disagrees. Page

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EMPLOYEES RESPONSE- The above graph shows that -these candidates are satisfied with their salary 60% executive strongly agree, 20% agree that and 20 partially agree & none is disagree and strongly disagrees.

RESPONSE

AGREE

PARTIALLY

EXECUTIVE

12.5%

AGREE NONE

SUPERVISOR

25%

EMPLOYEES

20%

STRONGLY

DISAGREE

STRONGLY

AGREE 87.5%

NOONE

DISAGREE NOONE

NONE

62.5%

NOONE

12.5%

NONE

60%

NOONE

NOONE

APPOINTENTME LATTER➢

On joining ,candidate has to fill the prescribed joining information form (copy annexure 7 ) and forward the same to his /her immediate superior for his/her signature and the same after taking department heads signature to be forwarded unit hr department .

➢

Immediately on joining ,employees should go to HR department for filling all statutory form as under as ;

➢

Pf nomination form

➢

Pf declaration form

➢

Group gratuity form ( not for trainees )

➢

ESIC form (as applicable on case to case basis )

➢

After completing above formalities candidate will go to his /her department .HR should joining information and copy of offer letter appointment letter is to be processed .

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➢

Format for appointments will be as per annexure as under .

1. format for fixed term employees –annexure -10 2. for staff –annexure-9 3. for officer in all department except such as qc/qa ,production ,r&d crd – annexure – 10 4. for qc /qa ,production ,r&d crd – annexure- 11 ➢

Appointment letter will be signed by the concerned signing authority as per authority letter given by corporate office.

➢

While issuing appointment letter latter all remaining document are collected from employees and one copy of letter forwarded to head office

GENERAL➢ ➢ ➢

➢

➢ ➢ ➢ ➢

➢

Page

Monthly MIS regarding status of recruitment is to be submitted to corporate H.O by first week of every month . The srcinal personal files of allathose sent toatH.O as a and basis .before sending the document, set ofrecruited Xerox beare retained uniton forweekly reference records. In the event of change of hiring of a person in higher grade than the approved position, prior approval of such change to be obtained by filling up manpower requisition form as per practice .for example, you have staff vacancy and you want to take a person in officer category then you will need to get prior approval from h.o for this. All appointment including engaging of unpaid trainees ,if any ,in any department should be approved by the divisional head and HR head .no engagement of the candidate will be done whether paid or unpaid without approval of unit head and hr head .In all cases necessary appointment letter need to be issued . To ensure that recruitment is in accordance with manpower approval for the function /department. Any matter which is not expressly mentioned in this sop will have to be referred to corporate hr for approval. To ensure that job description and manpower requisition is received for each position. Induction of new consultant will be allowed subject to signing of agreement with the consultant .agreement with the agency will be made by h.o only .HR manager will have to send introductory letter of consultant with recommendation for sending the agreement to the agency. Due to resignation of hr manager or due to any reason if there is no manager in m5 or above grade available in hr department ,preparation of offer letter ,confirmation letter,

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➢

➢ ➢ ➢

➢

➢

➢

relieving letter etc as per this sop will stand discontinued and all letter will be referred to h.o and h.o will process all such letter etc .till new manager takes over . Candidates should not be given any commitment of increase on confirmation .in case salary to be revised on confirmation such proposal duly singed by unit head should be forwarded to h.o for clearance. While forwarding personal files of candidate to h.o copy of letter such as offer letter etc .should be available in personal files. Transportation charges and traveling expenses will be reimbursed as per existing policy .such payment will be effected through voucher. Authorized signatory for all above cases for offer, appointment, confirmation and relieving letter should be unit head .however, department head of letter QA /QC &CRD mayisbe proposed signing the letter. H.o issue necessary signing authority if the proposal found justified. Reimbursement of notice pay for fresher recruits need approval from h.o .the said payment will be reimbursed through salary only . If reimbursement of notice pay &transportation expenses exceed RS10000 ,a letter is to be issued to the employee stating that this amount is recoverable in case he /she leaves the organization with a period of one year from date of joining. Procedure under safe work permit (swp) should be followed while employees of other organization work within our company’s premises ,e.g for installing of machines .

CHAPTER-6

FINDINGS

SUGGESTION S Page

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&

CONCLUSION

FINDINGS

1-I analyze that out of 40 executive 75% of executive strongly agree that the recruitment and selection program satisfied the organization objective

2-Most of executive and all the supervisors’ agree that in company program are handled by competent faculty.

3-There is fair selection for the organization .and HR department does not make any discrimination on the basis of cast , creed ,religion region.

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4-There are friendly atmosphere for new employees and coordination among the employees for new objective.

5-During the probation period candidate fully guided by the executive officer for their work. and suggested new ideas.

6-There are perfect communication channel among the company’s employees.

7- H.R department provide job to the specialized candidate and provide comfort at the time of interview

SUGGESTION S

1. It is suggested that employees should be made understand that their growth is directly proportional to the organizational growth.

2. More impetus should be given to participatory management.

3. Management should understand that in today’s information –rich culture extension’s store of information no longer makes the organization unique rather , extension’s organization strength and uniqueness lie in the experience and capability of its professionals to motivate individuals and group to action.

4. Management should provide some facility for the commence candidate .

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5. In probation period candidate should fully motivate and coordinated by the department.

CONCLUSION

By the above analysis I came to know that the recruitment is done with specific parameters IPCA PHARAMA LTD direct.com is conveying their vacancies through Advertisements, & Employment agencies. They are filling the vacancies on regular basis. They are recruiting the employees through both Internal and External sources. They are scrutinizing the people in different rounds. Most of the employees expressed that they have no enough freedom in they position to do what is right for the customers. The employees are interested to refer their friends to work in their company. Most of the respondents have said that IPCA PHARAMA LTDdirect is considering organization objectives, competency and job specification before selecting the employees. They are conducting selection tests to select the right candidates. They are conducting both open ended and closed ended tests. In interviews they are testing the skills like communication skills, interaction levels etc.

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I conclude that the trainees are well trained they know how to face any situation at any cast we are well experienced in corporate culture and climate. Customers are very much satisfied with the site; this company has a good brand value, they are very craze of this brand value. They are not satisfied with the service providing for them. The customers are fed up with the frequent change of the schemes. They are some what dissatisfied with for the time taking to open the accounts.

BIBLIOGRAPHY

•

•

http://www.Ipcalabs.com

http://www.alghanimindustries.com

•

http://www.managementhelp.org/email/form -to-add-content.htm

•

http://en.wikipedia.org/wiki/training

•

www.answers.com

•

www.ucl.ac.uk/hr/docs/recruitment.php -

•

www.hr.uwa.edu.au/policy/toc/recruitment_and_selection Books: P. Subba Rao.

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“Essentials of Human Resource Management and Industrial Relations.”

Himalaya Publishing House 2003 New Delhi . ➢

K. Aswathappa.

“Human Resource and Personnel Management GARRY DESSELER A.M SHARMA

QUESTION N AIR E

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Qu Str Dis P gr esti ee arti agr on on al ee gly nai 1-Does the recruitment & selection program agr dis re ee agr satisfying the organization objective. ee

2-Do there is well structured questionnaire for the interview 3-Do the employees treated friendly during the interview 4-Do the interview questionnaire based on their recruitment or knowledge. 5-Do the company program handled by competent faculty. 6- Are the employees provided the facility during the interview time duration.

7- Are the interview program held at the fixed time duration by the H.R department , which is suitable for the interviewee. 8- Do the company fulfill and understand the employees needs. 9- The company should not make any discrimination on the basis of religion ,cast or creed at the time of recruitment. 10-Do the selected candidate get any probation period to show their performance.

11- Is that probation period enough to show the ability of the employees. 12-Do the probation period ensure the job of the candidate 13-Are the candidate get perfect interaction with the company’s employees.

14-Whether the candidate satisfied with their salary

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