HR Director Organizational Development in Indianapolis IN Resume Carolynn Miller

CAROLYNN MARTIN MILLER Indianapolis, IN 46202 (404) 281-5607 [email protected]; http://www.linkedin.com/in/carolynnmartinmiller Core Competencies: human resources, organizational and performance development, project and change management, ERPs, business process audits and improvement, training, coaching, customer service, and staff development. HUMAN RESOURCES EXPERIENCE EMORY UNIVERSITY, Atlanta, GA (27,000 employees)

04/00-05/13

SENIOR BUSINESS MANAGER| ORGANIZATIONAL DEVELOPMENT REAL Program – Rollins School of Public Health     

Directed new employment program - managed budget, databases and reporting Recruited employers and developed jobs with a solid business case and keen understanding of HR challenges facing potential clients 95% placement and 100% of invoices paid; recovered 1 mil in unpaid receivables Coached candidates, employers achieving 85% retention in placements Promoted program, monitored earnings, and invoiced employers

Business Services – Rollins School of Public Health      

Change agent for transition from mainframe to ERP for financials Audited and revised business processes and internal controls to ensure compliance Continual training on internal controls, PeopleSoft Financials, and payables Supervised 3 Accounting Assistants; created online job aids to increase accuracy Approved all payables charged to school budgets and sponsored (grant) programs Oversight: corporate cards, expense reports, purchase orders, bank accounts

HR| ORGANIZATIONAL DEVELOPMENT MANAGER - Candler School of Theology  

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Staffing and on-boarding, employee relations, HR data management Successful coaching of supervisors and employees Assisted with mainframe to ERP transition – training, business process changes Time and attendance, leave administration, effort certification, policy interpretation Oriented new staff and faculty and advised on benefits and compensation issues

HUMAN RESOURCES MANAGER - Central HR       

Oversaw projects for every functional area of HR Continual focus - needs assessment, planning, change management, customers Had fun supporting and training over 600 HR Reps in business units Collaborated with other campus units on business cases approvals and project portfolio. Tackled infrastructure issues and big data reporting Business Analyst for PeopleSoft IT team – able to translate HR for IT and IT for HR Manager and developer of two HR departments – 11 direct reports Saved $10,000/year in operating costs with transition to online HR action forms

CAROLYNN MARTIN MILLER (page 2) Indianapolis, IN 46202 (404) 281-5607 [email protected]; http://www.linkedin.com/in/carolynnmartinmiller EMORY HEALTHCARE SENIOR TRAINING SPECIALIST, TEAM LEADER          

(14,000 employees) Atlanta, GA 12/96 to 4/00

Conducted Problem Management and Change Management classes. Created staff training in time management, team building, customer service. Wrote computer-based training modules for compliance training Learning management software administrator- RFP, SLA, production support Wrote business cases and tracked budgets. Managed two facilities Training SME on clinical software & ERP project teams. Participated on accreditation prep. teams and ITIL problem management team Successfully applied for IACET continuing education credits. Software testing, help desk support, service level agreements, and documentation Conducted orientations for all managerial and physician hires

ADDITIONAL EXPERIENCE QUADRENNIAL ASSEMBLY CONFERENCE PLANNING    

Indianapolis, IN and Atlanta, GA 10/13 to 6/14

Participated on the planning team for international conference in June Vendor research and RFP process. Negotiated contracts 20% under budget Assembled multiple volunteer teams for attendee hospitality Assisted Local Arrangements team with logistics

EDUCATION M. I. L.S. (Information Science), University of Michigan, Ann Arbor, MI MASTER OF PUBLIC ADMINISTRATION, Northeastern University, Boston, MA BACHELOR OF SOCIAL WORK, Rhode Island College, Providence, RI PROFESSIONAL DEVELOPMENT      

PHR CERTIFICATE test scheduled for December 6, 2014 Master Certificate Program in Human Resources Management at Villanova University (currently enrolled) Founder: HR, Organizational Development Leaders in the Indianapolis Area Member: Society for Human Resources Management Member: Human Resources Professional Development Association Member: Indiana Chapter, College and University Personnel Association