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3/29/2016
How to Customize Notification Templates in SAP GRC
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How to Customize Noti cation Templates in SAP GRC September 23, 2015 by rahul urs
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Email Notifications that are sent using MSMP Workflow is managed in the 4thtab “Variables & Templates” of the MSMP Configuration. Lets take an example of the process ID: SAP_GRAC_FIREFIGHT_LOG_REPORT. This process ID has the following notification templates as shown below under the Variables and Templates tab. The notification settings under the Maintain Stages section is used to assign the right notification templates for a specific event and a specific recipient ID.
How to Customize Notification Templates in SAP GRC
Let’s take a deeper look at the definition of the templates, message classes and document objects.There are certain SAP tables that are required to know. GRFNMWNOTIFTEMP – this table has the relationship between the Process Type, Template ID and the message class.
How to Customize Notification Templates in SAP GRC
GRFNVNOTIFYMSG – this table has the relationship between the message classes and the document object.
SE61 – This transaction code is used to display or modify a document object. Make sure the Document Class: General Text is chosen to make any necessary changes or view the document object.
How to Customize Notification Templates in SAP GRC
Variables: Each workflow process comes with a number of notification variables that are available to all notification templates that belong to it. The predelivered notification variable rule GRAC_NOTIF_VAR_RULE_AR is a function module that evaluates the actual values at run time of each of the notification variables. The following table lists the available notification variables byworkflow process.
How to Customize Notification Templates in SAP GRC
Creating a Custom Notification Template Step 1: Create a custom message class and associate a custom document object to it. Select the standard message class in table GRFNVNOTIFYMSG that you want to customize in edit mode.
How to Customize Notification Templates in SAP GRC
Step 2: create a Custom Template ID in the MSMP Configuration tcode: GRFNMW_CONFIGURE_WD. Click on Add and enter the Z template ID manually in the field, pick up the message class from the selection
How to Customize Notification Templates in SAP GRC
Step 3: create a custom document object and edit the word document to enter your own content. Use the Z custom document object that you previously assigned the message class to the document object and enter the doc object in SE61 under the Document Class “General Text” Click on create
You get an empty word document with no information. This is where you need to enter the text and update the document object. After updating hit the activate button http://rahulurs.com/sap/customizenotificationtemplatessapgrc/
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How to Customize Notification Templates in SAP GRC
After updating the content, check to see if the document object is in the active version or not.
How to Customize Notification Templates in SAP GRC
Issue Scenario we have an issue generating the MSMP version in our QA system. I noticed one strange thing that I am hoping someone in the community has seen this before. the notification templates when deleted in the frontend GRFNMW_CONFIGURE_WD does not reflect the same in tcode : GRFNMW_CONFIGURE. see below
the highlighted items were deleted in the front end below but still http://rahulurs.com/sap/customizenotificationtemplatessapgrc/
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How to Customize Notification Templates in SAP GRC
shows up in the tables. how do I get rid of these entries ?
Please check below Note and follow the steps 1916328 – MSMP Generation Issue: Document Object TX/ZGRAC_MSMP_AR_APPROVED for Template ID ‘GRAC_AR_APPROVED’ not Found (Language ‘EN’) here is the text from the SAP Note 1916328. this resolved the issue. Symptom Errors like the following errors are occurring while generating a MSMP new version, even if the documents were created in se61:
How to Customize Notification Templates in SAP GRC
No active version exists for process SAP_GRAC_ACCESS_REQUEST Document Object TX/ZGRAC_MSMP_AR_APPROVED for Template ID ‘GRAC_AR_APPROVED’ not Found (Language ‘EN’) Solution: In order to fix this issue, follow steps below 1. GoTo se61 > Version History 2. If the last version is set to raw version than click on the activation button
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