Gerenciamento de Portfólio e PMO Ana Carolina Hastenreiter Da Fonseca Pianco

 

 

 EQBTBAEAK BFABTBA[ BFABTBA[E@ E@ Ietrbz ak etbvbaeak bfabvbaue` Absnbp`bfe7 Jkrkfnbeikftl ak _lrtdþ`bl k _IL  

Iþau`l7 ;

 E`ufl7  E`u fl7 Efe Nerl`bfe Mestkfrkbtkr ae Dlfskne _befnþ 

Qurie7 LF@L3322  „ _L_SGSG5:Q5 „  >5;:=?/3?33  

Qerkde7 Etbvbaeak Bfabvbaue`. Bftrlauêîl

_IL (_rlgknt Iefejkikft Lddbnk) sbjfbdbne ksnrbtþrbl ak prlgktls. Ki plrtujuçs, â KJ_ (Ksnrbtþrbl ak Jkrkfnbeikftl ak _rlgktls). L Jkrkfnbeikftl ak _rlgktls nlikêlu e sk plpu`erbzer fl eicbkftk lrjefbzenblfe` kftrk ls efls ak 52=? k 522? k ui als evefêls fkssk skftbal, dlb e nrbeêîl als KJ_s. Kstk â l sktlr rksplfsåvk` plr bip`kikfter k jereftbr e iefutkfêîl als pearûks ak Jkrkfnbeikftl ak _rlgktls ealteals plr uie lrjefbzeêîl. E bip`kikfteêîl ak _ILs ki abvkrsls févkbs lrjefbzenblfebs k `bjeals els iebs verbeals tbpls ak prlgktls k prljreies â uie tkfaçfnbe etue` ae knlflibe, plbs abrknblfe e kiprkse pere e absnussîl ak tkies nlil kstretâjbes ak ltbibzeêîl al plrtdþ`bl, pl`étbnes eicbkftebs k jlvkrfefêe nlrplretbve. L Jkrkfnbeikftl ak _lrtdþ`bl â l ejrupeikftl ak prlgktls k prljreies vbsefal tlrfer iebs kdbnez k kdbnbkftk l jkrkfnbeikftl, nli l bftubtl ak e`nefêer ls lcgktbvls kstretâjbnls aes lrjefbzeêûks. Qki nlil dufêûks7 ve`baer e kstretâjbe lrjefbzenblfe`8 eguaer fe tlieae ak aknbsîl8 ik`mlrer e nliufbneêîl8 ce`efnkeikftl als prljreies k prlgktls8 `bjeêîl als rksu`teals als prlgktls nli es kstretâjbes. Kstk trece`ml tki nlil cesk e kiprkse Erjl Ikftmlr quk etue fe årke ak pksqubse ak cblquéibne iu`tbfenblfe`, vl`teae ksskfnbe`ikftk pere e prlilêîl ae se÷ak muiefe, kstefal kftrk es bfa÷strbes iebs biplrteftks k bflvealres al iufal fe sue årke. Â uie kiprkse quk trece`me ki  ‐wbsali ld tkeis’ )8 kqubpk ( ‐ )8 plssub nlipertb`meikftl ak bakbes nli e nliufbaeak ( ‐wbsali ld nrlwa’ )8 )8 bfvkstk ki sustkftecb`baeak8 tki rksplfsecb`baeak slnbe` k enrkabte quk e nepenbaeak ak bflveêîl kstå `bjeae ï abvkrsbaeak (kqubpks iu`tbabsnbp`bferks). L Abrktlr-_rksbakftk k NKL ae kiprkse, Geslf Mbjjbfs, vbsefal l akskfvl`vbikftl kiprkserbe` ae Erjl Ikftmlr, sl`bnbtlu l akskfvl`vbikftl ak ui rbjlrlsl prlnkssl ak jkrkfnbeikftl ak plrtdþ`bl nli l bftubtl ak ltbibzer l e`bfmeikftl als prlgktls ïs kstretâjbes ae kiprkse k l e`nefnk als lcgktbvls lrjefbzenblfebs. _ere te`, skrå nrbeal ui _IL Nlrplretbvl, Nlrplretb vl, quk rksplfakrå abrkteikftk e ui Abrktlr ak _rlgktls quk kstå `bjeal mbkrerqubneikftk ï _rksbaçfnbe. L Jkrkfnbeikftl ak _lrtdþ`bl eguaerå e kiprkse e bakftbdbner k ksnl`mkr ls prlgktls quk tkrîl iebs bipentl fe vbsîl ak duturl, bfabnefal quebs ls ik`mlrks pere bfvkstbr tkipl k abfmkbrl. L _IL Nlrplretbvl skrå l rksplfsåvk` pk`e akdbfbêîl als pearûks ak jkstîl ae Erjl Ikftmlr, plrteftl, plr tlals ls prlgktls ae kiprkse. Qkrå uie jrefak nlfkxîl nli ls lcgktbvls kstretâjbnls ae kiprkse, skfal rksplfsåvk` plr jkrkfnber plrtdþ`bls, e`âi ak sbfe`bzer k bfabner ls prlgktls pere ls

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jkstlrks.  E nrbeêîl akssk Ksnrbtþrbl â dufaeikfte` pere quk skge ep`bneal kstk prlnkssl ak jkstîl. E  Erjl Ikftmlr â uie kiprkse quk plssub uie pl`étbne ak rknursls muiefls sþ`bae, nlipetévk` nli sue nu`ture lrjefbzenblfe` quk â vl`teae pere l e`tl akskipkfml, e`beae ï rksplfsecb`baeak slnbe`. Qki nlil lcgktbvl nlfstbtubr uie kqubpk ak trece`ml ak e`tl pltkfnbe`, nli e nlicbfeêîl ak nlipktçfnbes bfabvbauebs quk jkrki sbfkrjbe pere prlilvkr akskipkfml ak e`tl févk` el pltkfnbe` ae kqubpk. Akskfvl`vbikftl  bakftbdbneêîl aes dufêûks al _IL quk plaki nlftrbcubr pere l e`nefnk als quetrl lcgktbvls kstretâjbnls ksteck`knbals pere e flve årke ak prlgktls ae  Erjl Ikftmlr .  „ 

Qreter KJ_ â treter fîl epkfes ak uie tânfbne lu dkrreikfte, k sbi ak e`jl abdkrkftk k dufaeikfte` fe nlfstbtuéêîl al jkrkfnbeikftl ak prlgktls fes lrjefbzeêûks, bip`bnefal ki prlnkssls quk prlvlquki biplrteftks iuaefêes lrjefbzenblfebs. (Kfj`ufa, Jremei, & Abfsilrk, 3??>8 Mlccs & Eucry, 3?5?). Ki pksqubse aksnrbte plr Euary k nl`eclrealrks, nlfdlrik nlfste fl `bvrl ak eplbl akste absnbp`bfe, dlrei bakftbdbneaes es vbftk k sktk dufêûks iebs biplrteftks fe lpbfbîl ak ;?? KJ_ ‒ s. s. Ksses dufêûks dlrei eaepteaes akftrl ak quetrl netkjlrbes7 _råtbnes ak jkstîl  „ dufêûks rksplfsåvkbs pk`l ksteck`knbikftl ak pråtbnes ak ak jkrkfnbeikftl jkstîl8 Qknfl`ljbe (^BJ_)  „(^BJ_s)8  dufêûksNepenbteêîl rksplfsåvkbs pk`l ksteck`knbikftl  „ dufêûks ak sbstkies ak bfdlrieêûks ak plrtdþ`bl rk`enblfeaes els rknursls muiefls als prlgktls8 Jlvkrfefêe - dufêûks rksplfsåvkbs plr jereftbr e bftkjreêîl als prlgktls k prljreies ï kstretâjbe ak fkjþnbl .

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 Es dufêûks ak ui Ksnrbtþrbl ak Jkrkfnbeikftl ak _rlgktls â ak enlral nli ls lcgktbvls k ckfkdénbls kspkreals. Etrevâs ak kstuals rke`bzeals ki abvkrsls _ILs dlrei iepkeaes sues dufêûks. Nli cesk fls prlc`kies k fknkssbaeaks, quk sk pkfse fls ckfkdénbls quk kssk ksnrbtþrbl plak tkr, tebs nlil7 ik`mlr nliufbneêîl kftrk es årkes8 `bêûks eprkfabaes8 trefsdkrçfnbe ak nlfmknbikftl8 kstbietbve ak prezls k nustls8 ieblr n`erkze fe akdbfbêîl ak rksplfsecb`baeaks k pepâbs8 e`lneêîl ak rknursls kftrk prlgktls ae lrjefbzeêîl8 ik`mlr nlftrl`k slcrk es kqubpks ak prlgktls, prezls, nustls, tkrnkbrls k sucnlftreteals8 ieblr setbsdeêîl als n`bkftks8 ik`mlr akdbfbêîl ak prblrbaeaks8 ik`mlr que`baeak fls rksu`teals als prlgktls8 ieblr prkvbsbcb`baeak pere e tlieae ak aknbsîl.    El sk p`efkger ui KJ_ â dufaeikfte` pkfser ki nlicbfer ls ckfkdénbls nli es dufêûks. Es dufêûks akvki skr nepezks ak eplber fl e`nefnk als ckfkdénbls k als lcgktbvls kspkreals nli e bip`efteêîl al _IL.   E Erjl Ikftmlr abduf abdufak ak 1 lcgktbvls kstretâjbnls7 euikfter e rknkbte als prlgktls  „ tkfal nlil petrlnbfealr l Abrktlr Dbfefnkbrl8 euikfter l éfabnk ak `unretbvbaeak als prlgktls  „  tkfal nlil petrlnbfealr e Abrktlre ak _rlgktls8 ik`mlrer e setbsdeêîl als n`bkftks  „ tkfal nlil petrlnbfealr l Abrktlr ak Ierhktbfj8 ik`mlrer e setbsdeêîl als nl`eclrealrks  „ tkfal nlil petrlnbfealr e Abrktlre ak Sknursls Muiefls. _ere ls lcgktbvls ksretâjbnls ak euikftl ak rknkbte als prlgktls k ak euikftl al éfabnk ak `unretbvbaeak als prlgktls, dlrei bakftbdbneaes es skjubftks dufêûks akftrl ae netkjlrbe ak jlvkrfefêe7 jkrkfnber ls ckfkdénbls als prlgktls k prljreies8 prlilvkr l jkrkfnbeikftl ak prlgktls akftrl ae lrjefbzeêîl8 nllrakfer k bftkjrer prlgktls ak ui plrtdþ`bl8 bakftbdbner, sk`knblfer k prblrbzer flvls prlgktls. Gå akftrl ae netkjlrbe ak jkstîl, sk tki e dufêîl ak jkrkfnber prlgktls k prljreies, quk â dufaeikfte` pere rkauzbr rbsnls ak drenessl, nlftrl`er tlaes es ktepes kfvl`vbaes k jereftbr e que`baeak als rksu`teals. Tbsefal slikftk euikfter l éfabnk ak `unretbvbaeak als prlgktls, sk tçi es

 

 

dufêûks ak7 nlfauzbr euabtlrbes ak prlgktls8 akskfvl`vkr k bip`kikfter e iktlal`ljbe pearîl. Qual bssl pkribtk ui ik`mlr akskipkfml als prlgktls k nlfskqukftkikftk l nuiprbikftl als lcgktbvls al p`efkgeikftl kstretâjbnl, essbi, teicâi prlilvkfal l e`nefnk als lcgktbvls dbfefnkbrls.  Ebfae pere l lcgktbvl nbteal enbie, bakftbdbnlu-sk e`lneêîl ak rknursls kftrk ls prlgktls fe netkjlrbe ak nepenbteêîl. [i rknursl skfal eprlvkbteal plr iebs ak ui prlgktl plak rkauzbr ls nustls k euikfter, aksseakiefkbre, rknkbtes k `unretbvbaeak alsaeals prlgktls. Gå aklnlrrk enlraletrevâs nli e ak netkjlrbe ak tknfl`ljbe, e dufêîl bip`kikfter k jkrkfnber cefnl ak ak rbsnl p`efls ak eêîl lcgktbvls. _lak-sk akdbfbr quki k etâ quefal es eêûks prkvkftbves akvki skr bip`kikfteaes, abrknblfefal ï kdktbvbaeak al treteikftl ak rbsnls. Nli e rkauêîl als rbsnls, euikfte-sk l pltkfnbe` ak jefmls ki `unretbvbaeak, uie vkz quk rkauz e prlcecb`baeak ak prlc`kies nli nustls eabnblfebs, etresls k biprkvbstls. Lutre dufêîl akste netkjlrbe â bip`kikfter k jkrkfnber cefnl ak aeals ak `bêûks eprkfabaes. Ksse dkrreikfte ak jkstîl al nlfmknbikftl prlnure bakftbdbner e eprkfabzejki lrjefbzenblfe` eaqubrbae aureftk prlgktls k quk skrå prlvkbtlsl pere prþxbils prlgktls. Nli rk`eêîl el lcgktbvl kstretâjbnl ak ik`mlrer l éfabnk ak setbsdeêîl als n`bkftks, akftrl ae netkjlrbe ak jkstîl sk tçi es dufêûks ak jkrkfnber bftkrdenks nli ls n`bkftks als prlgktls8 jkrkfnber stehkml`akrs fls prlgktls. [ie ieblr prlxbibaeak k e nliufbneêîl kdbnez nli ls n`bkftks prlplrnblfei uie ieblr plssbcb`baeak ak sunkssl nli l prlautl al prlgktl k pkribtk kstrkbter l rk`enblfeikftl. Lutre dufêîl akftrl akste netkjlrbe â ilfbtlrer k nlftrl`er l akskipkfml als prlgktls k prljreies. â fknkssårbl pere etkfakretrevâs els lcgktbvls ak akskipkfml fl p`eflk ak jkrkfnbeikftl. FeBssl netkjlrbe ak jlvkrfefêe, ae dufêîl ak kxknuterakdbfbals ckfnmierhbfj prlilvkr e ik`mlrbe nlftéfue, e kiprkse pksqubse k eve`be es pråtbnes k kstretâjbes ealteaes plr lutres lrjefbzeêûks al iksil skjikftl ak ikrneal, essbi, plssbcb`btefal l epkrdkbêleikftl als prlnkssls, prlautls k skrvbêls e `lfjl prezl, `kvefal ï kxnk`çfnbe k, aksse dlrie, euikftefal e setbsdeêîl als n`bkftks. _lr dbi, pere l lcgktbvl kstretâjbnl ak ik`mlrer l éfabnk ak setbsdeêîl als nl`eclrealrks, ak enlral nli e netkjlrbe ak nepenbteêîl, sk tçi es dufêûks ak akskfvl`vkr es nlipktçfnbes fknkssårbes pere ls prlgktls k prlilvkr trkbfeikftls k ak prlvkr ikftlrbfj pere ls jkrkftks ak prlgktls, nlil kstretâjbe ak iltbveêîl fl trece`ml, nli l lcgktbvl ak ltbibzer e pkrdlriefnk als nl`eclrealrks k ieftkr ls te`kftls fe kiprkse. Fe netkjlrbe ak jkstîl, sk tki e dufêîl ak nlfauzbr rkvbsûks pþs jkrkfnbeikftl ak prlgktls. Es `bêûks eprkfabaes sîl tlal l nlfmknbikftl eprkfabal fl prlgktl, quk trez ui prlnkssl ak rkd`kxîl slcrk krrls k enkrtls, essbi, jereftbfal uie nu`ture ak ik`mlrbe nlftéfue.  Ecebxl, fl quearl rktb rktbreal real al `bvrl utb`bzeal nlil eplbl, â eprkskfteal l jreu ak nlftrbcubêîl als prlgktls fls lcgktbvls kstretâjbnls, nlfdlrik eve`beêîl al jrupl ak jkstlrks7

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 Efe`ytbn Mbkrernmy _rlnkss (EM_) â ui iâtlal quk euxb`be fe tlieae ak aknbsûks nlip`kxes, ceskeal ki ietkiåtbne ietkiåtbne k psbnl`ljbe. Fl quearl enbie, sskk nlipere e nnlftrbcubêîl lftrbcubêîl al bipentl al prlgktl ki neae ui als nrbtârbls k nli f÷ikrls. El bfvâs ak nliperer prlgktl e prlgktl, per e per, sk nlipere e nlftrbcubêîl ak tlals ls prlgktls ak uie ÷fbne vkz ki rk`eêîl e tlals ls lcgktbvls kstretâjbnls. Akplbs sîl rke`bzeals nå`nu`ls ietkiåtbnls utb`bzefal e tklrbe aes ietrbzks, essbi,

 

 

flrie`bzefal ve`lrks pere sk plsse nmkjer ï biplrtãfnbe als prlgktls k queftl neae ui nlftrbcub pere ls lcgktbvls kstretâjbnls. Nlfsbakreêûks dbfebs

^kjufal E`ikbae (3?5:), aksnrkvk fl `bvrl useal ak eplbl fe absnbp`bfe7 absnbp`bfe 7  Ebfbnbetbves jkstîl ak prlgktls â eip`eikftk utb`bzeae fes lrjefbzeêûks dezki må iubtl tkipl fl skftbal ak eprbilreikftl, vbsefal quk ï ik`mlrbe als rksu`teals als prlgktls. E jkstîl ak prljreies k plrtdþ`bls ebfae â bfnbpbkftk k prknbse ak ksdlrêls nlfsbakråvkbs pere uie prldbssblfe`bzeêîl aes lrjefbzeêûks. (E@IKBAE, 3?5:, p.52>). Fkstk trece`ml dlb ilstreal uie cesk ak nlfmknbikftl pere l dufnblfeikftl ak ui KJ_ k nlil sues dufêûks sîl nepezks ak nl`eclrer pere ls lcgktbvls espbreals pk`e Erjl ikftmlr. E nrbeêîl ak _IL akftrl ae kiprkse k e jkstîl al plrtdþ`bl plssbcb`bterîl uie ieblr knlflibe ak rknursls rk`enblfeals e bfvkstbikftl dbfefnkbrl k e tkipl aes kqubpks, e`âi ak efe`bser l ieblr pltkfnbe` ak rktlrfl fe kxknuêîl ak ui prlgktl, prkkfnmkfal e `enufe kxbstkftk kftrk kstretâjbe k bip`kikfteêîl fl jkrkfnbeikftl ak prlgktls. L bftubtl ak kster fksse pþs â eaqubrbr nlfmknbikftls pere quk sk plsse kstruturer ui _IL fe lrjefbzeêîl ksplrtbve fe que` trece`ml. Qrece`meils nli prlgktls quk sk trete ae kxknuêîl k pertbnbpeêîl ak kvkftls ksplrtbvls quk ksliei perek eprljreies n`essbdbneêîl ak et`ktes ki l`bipéeaes.  Etrevâs al jkrkfnbeikftl ak plrtdþ`bl _IL, lsplftls prlgktls skrbei jkr jkrkfnbeals kfnbeals ak dlrie bftkjreae, ki ui plrtdþ`bl quk eplbk e tlieae ak aknbsîl k ik`mlrk ls rksu`teals. E Jkstîl ak _lrtdþ`bl bfn`usbvk eguaerbe e sk`knblfer k prblrbzer ls prlgktls iebs e`bfmeals nli l p`efkgeikftl kstretâjbnl ae Nlfdkakreêîl7 Qlrfer-sk uie aes ; pltçfnbes Iufabebs fe Ilae`baeak SK^[@QEAL^

N@BKFQK^

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 Eip`ber es rknkbtes K`kver l févk` ak pere sustkftecb`baeak jkstîl al Guañ dbfefnkbre Fenblfe` Jereftbr l suplrtk  Euxb`ber es  Euikfter e Dlrte`knkr e el et`kte Dkakreêûks queftbaeak ak biejki ae Ksteauebs fl pretbneftks k Nlfdkakreêîl eprbilreikftl nlfsuibalrks ak nlil bfstbtubêîl ae jkstîl  guañ ak rkdkrçfnbe fl ikbl ksplrtbvl _rlilvkr l Bip`kikfter iktlal`ljbe  Eprbilrer sbstkies ak e`bfmeikftl tknfl`ljbe ak jkstîl, ak jkstîl plr prlnkssl ak kstretâjbnl kftrk es bfdlrieêîl k trece`ml Dkakreêûks k e nliufbneêîl Nlfdkakreêîl _rlilvkr e jkstîl ak Akskfvl`vkr e nu`ture Bip`kikfter ui p`efl ak pkssles nli l ak bftkjreêîl, nepenbteêîl nlftéfue fls rknlfmknbikftl ak nl`eclreêîl k trlne ak févkbs tânfbnl k ak jkstîl Nlfsl`baer e rkflveêîl fe kqubpk l`éipbne

 

nlfmknbikftl kftrk es årkes

sues mecb`baeaks k nlipktçfnbes

Dlftk7 Eaepteal al QNN plr Efe Nerl`bfe Mestkfrkbtkr ae Dlfskne _befnþ k Slcfk`slf Dâ`bx Dkrrkbre7 _rlgktl ak Akskfvl`vbikftl k Bip`efteêîl ak _`efkgeikftl Kstretâjbnl fe Nlfdkakreêîl Cresb`kbre ak Guañ.

L _IL etuerå nlil lrjefbzealr als prlgktls, akdbfbfal sues prblrbaeaks k sucsbabefal, etrevâs ak abvkrsls nrbtârbls, e tlieae ak aknbsûks pk`e e`te jkstîl ae Nlfdkakreêîl. Eguaerå e ieftkr es cles pråtbnes k e abrknblfer ls prlgktls pkfsefal fe kstretâjbe lrjefbzenblfe`.  ‐Ak

enlral l rk`etþrbl NMEL^ ak 3??2, 4=%epkfes als prlgktls etbfjki es nli iktes ak tkipl, nustl^tefabsm, lu ksnlpl, lu skge, >3% fîl als prlgktls sîl nlfn`uéals fl prezl nlicbfeal, akftrl al nustl prkvbstl k kftrkjefal ve`lr „ ckfkdénbls ikfsuråvkbs  „ pere l fkjþnbl k pere es pertks bftkrksseaes’ . (_SLGKNQ C[B@AKS, 3?5=). ^kfal essbi, l _IL surjk nlil uie dkrreikfte nli pltkfnbe` pere ibfbibzer kstks prlc`kies kfdrkfteals fl jkrkfnbeikftl ak prlgktls k cusner l sunkssl fe nlfn`usîl als prlgktls ki tlals ls skus espkntls. Skdkrçfnbes cbc`bljrådbnes

 E@IKBAE, F. L. L. Jkrkfnbeikftl ak plrtdþ`bl k ksnrbtþrbl ak prlgktls. Sbl ak Gefkbrl7 DJT, 3?5:.  ESJL

IKFQMLS.

Uuki

slils.

Erjl

Ikftmlr,

3?33.

Absplfévk`

ki7

KFJ@[FA, S. @., JSEMEI, S.G., & ABF^ILSK _.N. Nrketbfj tmk prlgknt lddbnk7 e iefejkr ‒s `keabfj lrjefbzetblfe` nmefjk. ^ef Drefnbsnl7 Glssky-Cess, 3?5>.

jubak tl

0mttp7//www.erjlikftmlr.nli.cr/6. mttp7//www.erjlikftmlr.nli.cr/6. Enkssl ki7 ?= ak gu`ml ak 3?33.

MLCC^, C., & E[CSR, I. Qmk _rlgknt Iefejkikft Lddbnk (_IL)7 e qukst dlr ufakrstefabfj. Fkwtlwf ^uqerk _E7 _rlgknt Iefejkikft Bfstbtutk (_IB), 3?5?. _BEFNÞ, Efe Nerl`bfe M. ae D., DKSSKBSE, Slcfk`slf Dâ`bx. _rlgktl ak Akskfvl`vbikftl k Bip`efteêîl ak _`efkgeikftl Kstretâjbnl fe Nlfdkakreêîl Cresb`kbre ak Guañ. 3?35. :>. (Ksplrtbve- Guañ)  „ Nlibtç L`éipbnl al Cresb`, Sbl ak Gefkbrl, 3?35. _SLGKN C[B@AKS. _rlgknt Iefejkikft Lddbnk7 tual l quk vlnç prknbse seckr. _rlgknt Cub`akr, 3?3?. Absplfévk` ki7 0mttps7//www.prlgkntcub`akr.nli.cr/c`lj/prlgknt-iefejkikft-lddbnk-tual-l-quk-vlnk0mttps7//www.prlgkntcub`akr.nli.cr/c`lj/prlgknt-iefejkikft-lddbnk-tual-l-quk-vlnkprknbse-seckr/6. 6. Enkssl ki7 55 ak gu`ml ak 3?33. prknbse-seckr/