Geojit Bnp Paribas Report of Saurabh Prithwani

“A Report on Buying Behavior of Customer toward Equity Investment with Special References to Geojit BNP Paribas Financial Services Ltd.”

Summer Internship Report

Submitted In Partial Fulfillment of the Requirements For The Award of the Degree Of MASTEROF BUSINESS ADMINISTRATION (MBA)

Submitted by Saurabh Prithwani Enrollment No. C0056 MBA 2nd Semester

Guided by Miss. Manisha Sharma Assistant professor

Submitted to: SCHOOL OF MANAGEMENT & RESEARCH ITM UNIVERSITY, RAIPUR (CHHATTISGARH) INDIA

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Declaration by the Candidate

This is to declare that this report has been written by me. No part of the report is plagiarized from other sources. All information included from other sources has been duly acknowledged. I aver that if any part of the report is found to be plagiarized, I shall take full responsibility for it.

Name of the Candidate: Saurabh Prithwani Signature of the Candidate: Enroll Number: C0056 Date:

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Certificate by the Organization Attach original certificate issued by organisation

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Certificate by Institute

This is to certify that this project report entitled “A Report on Buying Behavior of Customer toward Equity Investment with Special References to Geojit BNP Paribas Financial Services Ltd.” For “Geojit BNP Paribas” is a bonafied work carried out by “Saurabh Prithwani” of MBA of School of Management & Research for fulfillment of MBA degree course of ITM University Raipur.

Miss. Manisha Sharma

Dr. Monika Sethi

Assistant Professor

Professor and Head, SMR

Date:

Date:

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Certificate by Examiner This is to certify that the project entitled “A Report on Buying Behavior of Customer toward Equity Investment with Special References to Geojit BNP Paribas Financial Services Ltd.” submitted by “Saurabh Prithwani” Roll No.:………….. Enrollment No.: C0056 has been examined by the undersigned as a part of the examination for the award of Bachelor of Business Administration degree of ITM University, Raipur (C.G.).

Name of the Examiner: Signature of the Examiner Designation: Date:

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Acknowledgement An undertaking of work life - this is never an outcome of a single person; rather it bears the imprints of a number of people who directly or indirectly helped me in completing the present study. I would be failing in my duties if I don't say a word of thanks to all those who made my training period educative and pleasurable one. I am thankful to GEOJIT BNP PARIBAS, DECCAN PUNE for giving me an opportunity to do summer training in the company. I would like to express our immense gratitude towards our institution; “ITM- School Of Management & Research”, which created a great platform to attain profound Management skills in the field of MBA, thereby fulfilling our most cherished goal as well as our Head Dr. Monika Sethi who gave me the golden opportunity to do this wonderful project on the topic “Finance Project Report on Buying Behavior of Customer toward Equity Investment with Special References to Geojit BNP Paribas Financial Services Ltd”. First of all, I am extremely grateful to Mr. DHEERAJKUMAR A MANKAPUR (Branch Head, Deccan Pune ) for his guidance, encouragement and tutelage during the course of the internship despite his extremely busy schedule. My very special thanks to him for giving me the opportunity to do this project and for his support throughout as a mentor. I must also thank my faculty guide Miss. Manisha Sharma (Assistant Professor, ITM-SMR) for her continuous support, mellow criticism and able directional guidance and suggestions during the project and for the completion of my summer internship and preparation of the report. I would also like to thank all the respondents for giving their precious time and relevant information and experience, I required, without which the Project would have been incomplete. Finally I would like to thank all lecturers, friends and my family for their kind support and to all who have directly or indirectly helped me in preparing this project report. And at last I convey my thanks to My Beloved Parents, who kept my motivation and zest for knowledge always high through the tides of time and My Faculty who helped me directly or indirectly in bringing this project successfully.

Name of the Candidate: Saurabh Prithwani Signature of the Candidate: Enroll Number: C0056 Date:

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Abstract In this modern era, money plays an important role in one’s life. In order to overcome the problems in future they have to invest their money. Investment is the commitment of funds which have been saved from current consumption with the hope that some benefits will be received in future. Thus, it is a reward for waiting for money. Savings of the people are invested in assets depending on their risk and return demands, Safety of money, Liquidity, the available avenues for investment, various financial institutions, etc. Through this study, an analysis has been made into preferred investor’s behaviour towards equity. It has also studied the difference of opinion of age on investor behaviour while selection of any avenue. This study examines the buying behavior of Prospective and current customers of GEOJIT BNP PARIBUS for financial assets specifically focused on equity. The study also assesses the impact of various demographic factors like age, gender, education, income etc. on the buying behavioral pattern of both Investors. The data was collected from 50 respondents. The survey was conducted during June and July 2015. The study revealed that Age Gender, Occupation, Educational Qualification, Income etc. have significance impact on the buying behavioral pattern, besides that on the basis of priority provided by investor, both investor gives first priority to financial planner and second to risk and return profile, third past performance, forth tax consideration and fifth to the brand.

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Table of Content

CHAPTER NO.

TITLE Introduction 1.1 Introduction

I

II III

1.2 Need And Importance of Study Company Profile Review Of Literature Research Methodology 4.1 Introduction 4.2 Research design

IV

4.3 Objectives Of Study 4.4 Hypothesis of study 4.5 Sample and data collection 4.6 Statically treatment of data Data Analysis And Interpretations

V

5.1 Introduction 5.2 Analysis of data

VI

5.3 Interpretation of data Findings of the Study

VII

Conclusion

VIII

Suggestions & Recommendations

IX

References / Bibliography

APPENDICES -

Questionnaire

-

Interview Schedules

-

Raw data if any

-

Weekly Progress Report (WPR)

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PAGE NO.

CHAPTER-1 INTRODUCTION

STOCK MARKET

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A stock market is the aggregation of buyers and sellers (a loose network of economic transactions, not a physical facility or discrete entity) of stocks (also called shares); these may include securities listed on a stock exchange as well as those only traded privately, the stock market is one of the most vital components of a free-market economy, as it provides companies with access to capital in exchange for giving investors a slice of ownership in the company. The stock market makes it possible to grow small initial sums of money into large ones, and to become wealthy without taking the risk of starting a business or making the sacrifices that often accompany a high-paying career. STOCK MARKET IN INDIA The Securities and Exchange Board of India (SEBI) is the regulator for the securities market in India. It was established in the year 1988 and given statutory powers on 12 April 1992 through the SEBI Act. Initially SEBI was a non statutory body without any statutory power. However in 1995, the SEBI was given additional statutory power by the Government of India through an amendment to the Securities and Exchange Board of India Act, 1992. In April 1988 the SEBI was constituted as the regulator of capital markets in India under a resolution of the Government of India. HISTORY:Stock exchanges are the perfect type of market for securities whether of government and semi-govt bodies or other public bodies as also for shares and debentures issued by the joint-stock companies It was in 1875 that the Indian Share Market first started functioning. The first share trading association in India was known as the Native Share and Stock Broker's Association, only to become the Bombay Stock Exchange (BSE) later on,This trading association started off its operations with around 318 members.

MAIN COMPONENT OF INDIAN STOCK MARKET Bombay Stock Exchange Bombay Stock Exchange (BSE) Bombay Stock Exchange is known to be the oldest stock exchange in the entire Asian region. It started functioning in 1875 with the name 'The Native Share and Stock Broker's Association'. Under the Securities Contracts (Regulation) Act, 1956, the association got its recognition as a stock exchange in 1956. When it started, it was just an association of persons but with the recognition it got transferred to a corporate and demutualised entity. BSE provides an efficient and transparent market for trading in equity, debt instruments, derivatives, mutual funds. It also has a platform for trading in equities of small-and-medium enterprises (SME).

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More than 5500 companies are listed on BSE making it world's No. 1 exchange in terms of listed members. BSE also-called as BSE 30 or simply the SENSEX, because BSE acts as an indicator of Top 30 companies in stock market, The 30 companies which are some of the largest and most actively traded stocks, are representative of various industrial sectors of the Indian economy. National Stock Exchange (NSE) National Stock Exchange (NSE) is considered to be the leader in the stock exchange scenario in terms of the total volume traded. The market capitalization the National Stock Exchange touched about $921.31 billion at the end of May 2009. The National Stock Exchange received the recognition of a stock exchange in July 1993 under Securities Contracts (Regulation) Act, 1956. The leading index of NSE is known as Nifty 50 or just Nifty. It comprises of 50 diversified benchmark Indian company scrips and is constructed on the basis of weighted average market capitalization method. Role of Stock market in India ● Raising capital for businesses Exchanges help companies to capitalize by selling shares to the investing public, such raising of capital helps in capital formation. ● Mobilizing savings for investment When people draw their savings and invest in shares, it leads to a more rational allocation of resources because funds, which could have been consumed, or kept in idle deposits with banks, are mobilized and redirected to promote business activity ● Profit sharing They help both casual and professional stock investors, to get their share in the wealth of profitable businesses. ● Corporate governance Stock exchanges impose stringent rules to get listed in them. So listed public companies have better management records than privately held companies. ● Creating investment opportunities for small investors As opposed to other businesses that require huge capital outlay, investing in shares is open to both the large and small stock investors because a person buys the number of shares they can afford. Therefore the Stock Exchange provides the opportunity for small investors to own shares of the same companies as large investors. ● Government capital raising for development projects They help government to rise fund for developmental activities through the issue of bonds. An investor who buys them will be lending money to the government, which is more secure, and sometimes enjoys tax benefits also.

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● Redistribution of wealth Stocks exchanges do not exist to redistribute wealth. However, both casual and professional stock investors, through dividends and stock price increases that may result in capital gains, will share in the wealth of profitable businesses. ● Barometer of the economy They maintain the stock indexes which are the indicators of the general trend in the economy. An economic recession, depression, or financial crisis could eventually lead to a stock market crash. Therefore the movement of share prices and in general of the stock indexes can be an indicator of the general trend in the economy.

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Various securities traded in stock market

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EQUITY SHARES Shares represent ownership rights of their holders. Shareholders are owners of the company. investments in equity should only be done for the long term (anything more than 5 years) to earn decent returns. Risk of investing in equities is high and so the returns are also high. You could dabble in the stock market broadly in three ways.  Directly by buying and selling shares on the stock exchanges BSE/NSE  Take the plunge via the Mutual Fund route – wherein the options available are : equity diversified, balanced, tax saving ELSS funds, thematic, exchange traded or index funds  Investing in ULIPs (insurance plans) via their equity funds. DEBT Debt investment can be done for the short term and long term as well. Risk here is very low and so return is low as well. Investing in debt can be done by the following ways.  Fixed Deposits, POMIS, NSC, PPF, NPS, Bonds, Kisan Vikas Patra, Senior Citizen Saving Schemes  Debt mutual funds (balanced, floating rate, gilt, liquid and liquid plus) also offer another way to do so.  Traditional insurance policies (money back, whole life, endowment) and the debt portions of ULIPs can be a mechanism as well. REAL ESTATE This is again for the long term with a high risk and very low liquidity factor. Liquidity is defined as the ease with which you could sell your investment for cash quickly. Investing in property can be done by :  Buying apartments and plots in either residential or commercial areas  Or buying Real Estate Mutual Funds. COMODDITIES For small investors, exposure to gold is the right step to invest into commodities. The risk is moderate/high in this class of investment and it is highly volatile as well.  One could buy gold and silver bars/coins or jewellery and  Invest in Gold exchange traded mutual funds. ART Investment into Arts is not every small investor’s first dream but having invested into the first four, one could think of putting their money into art as well. This should be on less priority as compared to the above four.

INTRODUCTION TO TOPIC:

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EQUITY SHARES AND ANALYSIS OF ITS RISK AND RETURN EQUITY SHARES  Shares represent ownership rights of their holders. Shareholders are owners of the company. Shares can of two types:  Equity Shares  Preference Shares Equity shares give their holders the power to share the earnings/profits in the company as well as a vote in the AGMs of the company. Such a shareholder has to share the profits and also bear the losses incurred by the company. Preference shares earn their holders only dividends, which are fixed, giving no voting rights. Equity shareholders are regarded as the real owners of the company. When the shares are offered for sale directly by the company for the first time, they are offered in the primary market, whereas the trading of shares takes place in the secondary market. RISK IN EQUITY SHARES Equity risk is "the financial risk involved in holding equity in a particular investment." Equity risk often refers to equity in companies through the purchase of stocks, and does not commonly refer to the risk in paying into real estate or building equity in properties. Different Risk involved in equity Systematic Risk - Systematic risk influences a large number of assets. A significant political event, for example, could affect several of the assets in your portfolio. It is virtually impossible to protect yourself against this type of risk. Unsystematic Risk - Unsystematic risk is sometimes referred to as "specific risk". This kind of risk affects a very small number of assets. An example is news that affects a specific stock such as a sudden strike by employees. Diversification is the only way to protect yourself from unsystematic risk. Credit or Default Risk - Credit risk is the risk that a company or individual will be unable to pay the contractual interest or principal on its debt obligations. This type of risk is of particular concern to investors who hold bonds in their portfolios. Government bonds, especially those issued by the federal government, have the least amount of default risk and the lowest returns, while corporate bonds tend to have the highest amount of default risk but also higher interest rates. Country Risk - Country risk refers to the risk that a country won't be able to honor its financial commitments. When a country defaults on its obligations, this can harm the performance of all other financial instruments in that country as well as other countries it has relations with. Country risk applies to stocks, bonds, mutual funds, options and futures that are issued within a particular country. This type of risk is most often seen in emerging markets or countries that have a severe deficit. Foreign-Exchange Risk - When investing in foreign countries you must consider the fact that currency

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exchange rates can change the price of the asset as well. Foreign-exchange risk applies to all financial instruments that are in a currency other than your domestic currency. Interest Rate Risk - Interest rate risk is the risk that an investment's value will change as a result of a change in interest rates. This risk affects the value of bonds more directly than stocks. Market Risk - This is the most familiar of all risks. Also referred to as volatility, market risk is the the dayto-day fluctuations in a stock's price. Market risk applies mainly to stocks and options. As a whole, stocks tend to perform well during a bull market and poorly during a bear market - volatility is not so much a cause but an effect of certain market forces. Volatility is a measure of risk because it refers to the behavior, or "temperament", of your investment rather than the reason for this behavior. Because market movement is the reason why people can make money from stocks, volatility is essential for returns, and the more unstable the investment the more chance there is that it will experience a dramatic change in either direction. RETURN IN EQUITY SHARES The amount of net income returned as a percentage of shareholders equity. Return on equity measures a corporation's profitability by revealing how much profit a company generates with the money shareholders have invested.

Net income is the after tax income whereas average shareholders' equity is calculated by dividing the sum of shareholders' equity at the beginning and at the end of the year by 2. The net income figure is obtained from income statement and the shareholders' equity is found on balance sheet. You will need year ending balance sheets of two consecutive financial years to find average shareholders' equity. Analysis Return on equity is an important measure of the profitability of a company. Higher values are generally favorable meaning that the company is efficient in generating income on new investment. Investors should compare the ROE of different companies and also check the trend in ROE over time. However, relying solely on ROE for investment decisions is not safe. It can be artificially influenced by the management, for example, when debt financing is used to reduce share capital there will be an increase in ROE even if income remains constant. RISK AND RETURN RELATIONSHIP IN EQUITY SHARES

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In the present competitive globalised business scenario, risk is attached with every dimension. Financial markets are not free from imperfections, which make results inconsistent with the expectations. The concept of risk management in case of investment decision assumes greater importance in the modern day financial management. The objective of financial investing is to earn the largest possible profit or return on investment. Investing always involves a certain amount of risk, ie, there is a chance that an investment will yield not only profit but also loss. Thus investing aims at profit maximization and risk minimization. Risk is nothing but the deviation from expected returns. Higher the risk, higher the returns and vis-versa. So, risk and return are said to be inversely related. Like wise investing in equities comes with the higher risk while investing in bonds are considered to low risky and expected return are also less. The Capital Asset Pricing Model A model that describes the relationship between risk and expected return and that is used in the pricing of risky securities.

1) Uses variance of actual returns around an expected return as a measure of risk. 2) Specifies that a portion of variance can be diversified away, and that is only the non-diversifiable portion that is rewarded. 3) Measures the non-diversifiable risk with beta, which is standardized around one. 4) Translates beta into expected return Expected Return = Risk free rate + Beta * Risk Premium 5) Works as well as the next best alternative in most cases

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Buying Behavior of Customers:

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Company Profile A Leading Retail Financial Services provider Geojit BNP Paribas, today, is a leading retail financial services company in India with a growing presence in the Middle East. The company rides on its rich experience in the capital market to offer its clients a wide portfolio of savings and investment solutions. The gamut of value-added products and services offered ranges from equities and derivatives to Mutual Funds, Life & General Insurance and third party Fixed Deposits. The needs of over 712,000 clients are met via multichannel services - a countrywide network of over 483 offices, phone service, dedicated Customer Care Centre and the Internet. Geojit BNP Paribas has membership in, and is listed on, the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE). In 2007, global banking major BNP Paribas joined the company’s other major shareholders - Mr. C.J.George, Kerala State Industrial Development Corporation (KSIDC) and Mr.Rakesh Jhunjhunwala – when it bought a stake to become the single largest shareholder. The company also has a strategic presence in the Middle East Region in the form of joint ventures and partnerships. Barjeel Geojit Securities, its joint venture with the Al Saud group, is headquartered in Dubai, in the United Arab Emirates, and has branches in Abu Dhabi, Al Ain, and Sharjah. Aloula Geojit Brokerage Co., the joint venture with the Al Johar group in Saudi Arabia is headquartered in Riyadh with a branch in Dammam. BBK Geojit Securities KSC, located in Kuwait, is a joint venture with Bank of Bahrain, Kuwait and JZA. Geojit Qurum Business Group Financial Services LLC is the joint venture with QBG and National Securities Co. and based in Oman. In addition, the company has a business partnership with Bank of Bahrain and Kuwait in Bahrain. A strong brand identity and extensive industry knowledge coupled with BNP Paribas’ international expertise gives Geojit BNP Paribas a competitive advantage. About BNP Paribas BNP Paribas (www.bnpparibas.com) is one of the 6 strongest banks in the world according to Standard & Poor's.* With a presence in 85 countries and more than 205,000 employees, 165,200 of whom are in Europe, BNP Paribas is a global-scale European leader in financial services. It holds key positions in its three activities: Retail banking, Investment Solutions and Corporate & Investment Banking. The Group benefits from its four domestic markets: Belgium, France, Italy and Luxembourg. BNP Paribas also has a significant presence in the United States and strong positions in Asia and the emerging markets. BNP Paribas has been operating in India since 1860 in a number of businesses such as Investment Banking (CIB), Private banking (BNP Paribas Wealth Management), Life Insurance (SBI Life) and Asset Management (Sundaram BNP Paribas), Infrastructure Funding (Srei BNP Paribas), Retail Financing (Sundaram BNP Paribas Home Finance), Car Contract Hiring (Arval), Institutional Broking (BNP Paribas

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Securities India) and Securities Services (Sundaram BNP Paribas Securities Services and BNP Paribas Sundaram Global Securities Operations). Expanding range of Online Products and Services Geojit BNP Paribas has proven expertise in providing online services. In the year 2000, the company became the first stockbroker in the country to offer Internet Trading by integrating the first Bank Payment Gateway. In 2010, it became the first in India to launch trading through mobile devices. This experience, along with the BNP Paribas Personal Investors’ expertise as the leading online broker in Europe, is helping the company to rapidly expand its business in the Internet Trading segment. Currently, clients can trade online in equities, derivatives, currency futures, mutual funds and IPOs, and select from multiple bank payment gateways for online transfer of funds. Strategic B2B agreements with South Indian Bank, Corporation Bank and Federal Bank enable the respective bank’s clients to open integrated 3-in-1 accounts to seamlessly trade via a sophisticated Online Trading platform. Further, deployment of BNP Paribas’ stateof-the-art globally accepted systems and processes are already scaling up the sales of Mutual Funds and Insurance. Note: Certified financial advisors help clients to arrive at the right financial solution to meet their individual needs. The wide range of products and services on offer includes: Equities, Derivatives, Currency Futures, Custody Accounts, Mutual Funds, Life Insurance & General Insurance, IPOs, Portfolio Management Services, Property Services, Margin Trading and Loans against Shares. A growing footprint With a presence in almost all the major states of India, the network of offices presently covers 19 States and 2 Union Territories: Andhra Pradesh, Goa, Gujarat, Haryana, Jammu & Kashmir, Karnataka, Kerala, Madhya Pradesh, Maharashtra, New Delhi, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh, Uttarakhand, Jharkhand, Telangana and West Bengal, Pondicherry and Chandigarh.

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Review of Literature: Puneet Bhushan & Yajulu Medury (2013) concluded that women are more conservative and takes less risk and significant gender differences occur in investment preferences for health insurance, fixed deposits and market investments among employees. V.R.Palanivelu & K.Chandrakumar (2013) highlights that certain factors of salaried employees like education level, awareness about the current financial system, age of investors etc. make significant impact while deciding the investment avenues. Lalit Mohan Kathuria & Kanika Singhania (2012) concluded that private sector banking employees were investing a larger portion of their savings into safe and risk-free investment avenues, like employee provident fund, public provident fund and life insurance policy and only forty per cent of the respondents had high level of awareness regarding various investment avenues. D. Harikanth & B. Pragathi (2012) indicated that there is a significant role of income and occupation in investment avenue selection by the male and female investors. Geographical horizon of the investors, risks bearing capacity, educational level, age, gender and risk tolerance capacity etc, also impacts their selection. Sanjay Kanti Das (2012) summarized that the bank deposits remain the most popular instrument of investment followed by insurance and small saving scheme to get benefit of safety and security of their life and investment. It was found that there is a need for increasing the financial literacy among the middle class households. Meenakshi Chaturvedi & Shruti Khare (2012) revealed that most investor preferred Bank Deposits as their first choice of investment, secondly small saving scheme followed by the life insurance policies. Giridhari Mohanta & Sathya Swaroop Debasish (2011) states that people were ready to invest for meeting their financial, social and psychological need. But the investor always had a mindset of safety and security, higher capital gain, secured future, tax benefit, getting periodic return or dividends, easy purchase and meeting future contingency. Syed Tabassum Sultana (2010) concluded that individual investor still prefer to invest in financial products which give risk free returns. The study confirmed that Indian investors even if they are of high income, welleducated, salaried, and independent are conservative investors who prefer to play safe in the market. Rajakumar (2008) states that customers’ attitude towards purchase of insurance products concludes that there is a low level of awareness about insurance products among customers in India. Arvind Kumar Singh (2006) concluded that in Bangalore investors are more aware about various investment avenues and the risk associated with that and in Bhubaneswar, investors are more conservative in nature and they prefer to invest in those avenues where risk is less like bank deposits, small savings, post office savings etc.

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Ranganathan (2006) noted that financial markets are affected by the financial behavior of investors and consumer behavior from the marketing world and financial economics had brought together a need to study an exciting area of ‘behavioral finance’ and thus studying the behaviour of investors holds importance. Kar Pratip, Natrajan & J P Singh (2000) concluded that the household’s investment in shares, debentures and mutual funds was below 10% and the equity investor household’s portfolio was of relatively small value and undiversified. It was also found that one set of households, in spite of their lower income and lower penetration level of consumer durables, were in the securities market, while another set of household with higher income and higher penetration level of consumer durables did not have investment in securities market. Sujit Sikidar & Amrit Pal Singh (1996) revealed that the salaried and self-employed formed the major investors in mutual fund primarily due to tax concessions.

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CHAPTER-2 OBJECTIVES OF THE STUDY

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Objectives of the Study The main objective of the study is to know the individual investors behavior towards equity shares, and to increase knowledge regarding the financial instrument and to analyze the attitude of Geojit BNP Paribas clients regarding the company , Study is divided in different major section based on the objectives to obtain accurate and specific results:1. 2. 3. 4. 5.

To study the importance of equity fund among clients. To study the factors influencing the purchase of equity shares by the individual investor. To analyze the level of satisfaction of customers transacting business through Geojit BNP Paribas. To know the investment preference of clients towards equity and other financial instrument. To know the relationship between Risk and return level of individual investors.

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CHAPTER-3 RESEARCH METHODOLOGY

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RESEARCH METHODOLOGY Research Methodology is the way to systematically solve the research problem. Research methodology does not just deal with research methods but also considers the logic behind the methods. It may be understood as the science of studying how research is done scientifically and systematically. In studying research problem along with the logic behind it, it is necessary for the researcher to know the research method techniques. He must also understand the procedure that would be applied to solve the problem given to him. All this means that it is necessary for researcher to design methodology from problem to problem. A self-administered questionnaire was used. The questionnaire consisted of some sections and individual statements and/or questions. A non-probability sampling design, more specifically, convenience sample was used to draw the sample. The questionnaires were disseminated amongst the clients of Geojit BNP Paribas .The objective of the study was explained to the respondents, the questionnaire was based on the possible problems or questions regarding the process of completing of the questionnaires. After completion, all the questionnaires were personally distributed and collected by the researcher. Research design There are three types of research design. They are Descriptive Exploratory Explanatory In this research the research design adopted is Descriptive research design, in which primary data as well as secondary data is used for the purpose of research study. Descriptive research is usually concerned with describing the whole population (Clients of Geojit), with this descriptive research we are usually trying to describe some group of people (clients as sample) who use product of Geojit BNP Paribas. It deals with determining frequency with something occurs or how two variables vary together. Cross sectional study is adopted under descriptive study, it is related to analysis of buying behavior of Geojit clients for financial assets specially focused on Equity funds

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Hypothesis of study Hyp 1: Investment objective of investors are influenced by various factors. Hyp 2: Investors behave rationally towards equity trading as compared to other instrument.

Sample and Data collection  Sampling- Geojit BNP Paribas Investors were surveyed with the help of structured questionnaire regarding equity investment.  Population- Clients of Geojit BNP Paribas.  Sampling size-50 Clients  Sampling unit- Intraday traders, Delivery based traders.  Sampling Method- Probability sampling Specially Simple random sampling. Data collection methods A) Primary data:-Primary data is collected through structure questionnaire, by face to face interview with the Geojit clients. B) Secondary data:- Secondary data is collected from various websites of institutions like SEBI, NSE, BSE, RBI, and journals like GEO data, and other financial reports of various companies. Limitations of the study 1. There might be errors in the expression of opinion of respondents due to their personal bias. 2. The study was restricted to urban areas in Pune City. 3. Due to Time constraints sample size was restricted to 50.

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CHAPTER-4 ANALYSIS AND INTERPRETATION OF DATA

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Q.1 Age profile of the respondents:Parameter

No. of

Percentage

Less than 25

Respondents 5

10%

25-35 35-50

15 20

30% 40%

More then 50 Total

10 50

20% 100%

Chart 1 40% 30% 20% 10% 0%

10%25 Less then

30% 25-35

40% 35-50

20% Above 50

Chart 1

INTERPRETATION: While conducting the research work, it was found that 10% of the respondents were less than 25 of age, 30% of respondents were between 25-35yrs of age,& 40% of respondents were between 35-50yrs, and above 50 yrs were of 20% that means people with age group of 35-50yrs old gets much influenced towards equity trading.

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Q.2 Occupation status of the respondents

Parameter

No. of

Percentage

SERVICE

Respondents 15

30%

PROFESSION BUSINESS

05 10

10% 20%

HOUSEWIFE STUDENT

05 05

10% 10%

RETIRED

10

20%

Total

50

100%

CHART 2 30% 25% 20% 15%

30% 20%

10% 10%

5% 0%

20%

SERVICE

PROFESSION

10%

BUSINESS

HOUSEWIFE

10%

STUDENT

RETIRED

CHART 2

INTERPRETATION: While conducting the research work, it was found that 30% Of the respondents were belongs to service class, 10% were professional,20% of respondents were of business category,10% of respondents were housewife,& student also and 20% of respondents were Retired, that means equity trading is mostly preferred by service sector.

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Q.3 Educational status of the respondents Parameter

No. of

Percent

Under Graduate

Respondents 05

age 10%

Graduate

10

20%

Post graduate

25

50%

Other Total

10 50

20% 100%

Chart -3 50% 45% 40% 35% 30% 20%

25% 20% 15% 10% 5% 0%

10% Under graduate

20% Graduate

50% Post graduate

Others

INTERPRETATION: While conducting the research work, it was found that 10% Of the respondents were undergraduate, 20% of respondents were Graduate,& 50% of respondents were post graduate and remaining 20% were others, that means postgraduate peoples mostly prefer equity trading.

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Q.4 Annual income of the respondents:Parameter Upto 1 Lakh 1 Lakh – 5 lakh 5 Lakh – 10 Lakh 10 lakh- 15 lakh Above 15 lakh Total

No. of Responded 05 10 10 15 10 50

Percentage 10% 20% 20% 30% 20% 100

Chart-4 30% 25% 20% 15% 10% 5% 0%

Upto10% 1 lakh

20% 1Lakh-20% 5 Lakh 5Lakh-10 Lakh

30% 10-15 Lakh

Above 20% 15 Lakh

Chart-4

INTERPRETATION: While conducting the research work, it was found that 10% Of the respondents having income less than 10000, 20% of respondents have family income between 1 Lakh-5 Lakh, 20% of respondents having income between 5 Lakh-10 Lakh and 30% of respondents were having annual income between 10 Lakh -15 Lakh, remaining 20% of the respondents were having income more than 15 Lakh,that means people with annual income of 10 Lakh- 15 Lakh prefer investment in equity.

Q.5 Which investment avenue is most preferred?

~ 32 ~

Parameter

No. of Respondents

Perce

Equity investment

20

ntage 40%

Mutual Fund

10

20%

Debenture

10

20%

Fixed deposit Others

05 05

10% 10%

Total

50

100

Chart 5 40% 35% 30% 25% 20% 10%

15% 10% 5% 0%

Equity

Mutual fund

Debenture

Fixed deposit

Others

Chart 5

INTERPRETATION:While conducting the research work, it was found that 40% Of the respondents prefer equity trading, 20% of respondents prefer investment in mutual funds, 20% of the respondents prefer investment in debt instrument,10% of respondents prefer investment in fixed deposit and remaining 10% of respondents were others category ,that means equity trading is most preferred investment.

~ 33 ~

Q.6 What return do you expect from equity investment compared to other instrument? Perce Parameter

No. of Respondents

ntage

High

25

50%

Medium

15

30%

Low

10

20%

Total

50

100%

Chart-6

High Medium Low

INTERPRETATION:While conducting the research work, it was found that 50% of the respondents expect high return from equity trading, 30% of respondents expect moderate return, and remaining 20% of respondents expect low returns.

~ 34 ~

Q.7 How frequently you invest in shares? No. of

Perce

Parameter

Respondents

ntage

Intraday

05

10%

Monthly

05

10%

Half yearly

10

20%

Yearly

10

20%

More than a year

20

40%

Total

50

100%

Chart-7 40% 35% 30% 25% 20% 15% 10% 5% 0%

10% Intraday

10% Monthly

20% Half yearly Chart-8

INTERPRETATION:-

~ 35 ~

20% Yearly

40% More then a year

While conducting the research work, it was found that 10% Of the respondents prefer intraday, 10% of respondents prefer monthly investment,20% of the respondents prefer half yearly investment,20% of the respondents invest yearly,40% of the respondents invest for more than year.

~ 36 ~

8. How much risk can you take at a time? Perce Parameter Your Whole Money

No. of Respondents

ntage

03

6%

07

14%

12

24%

08

16%

20

40%

50

100%

Half of money Depends on market Depend on company Future growth Total

Chart 8 0.4 0.35 0.3 0.25 0.2 0.15 0.1 0.05 0

0% Whole money

14% Half money

Market24% factor

16% Company factor

Future40% growth

Chart-8

INTERPRETATION:While conducting the research work, it was found that 06% of the respondents take risk of whole money,14% of respondents take risk of half money,24% of respondents take risk up to market factor, 16% of risk depend on company factor, and remaining 40% of respondents prefer risk for future growth.

~ 37 ~

9. Rank the factors that influence you to invest in equity Shares? (Ranking in increasing order from 14)?

Parameter Return

No. of

Perce

Respondents

ntage

20

40%

10

20%

05

10%

15

30%

50

100%

Risk Ownership Liquidity Total

Chart 9

Liquidity; 30%

Return; 40%

Ownership; 10%

Risk; 20% Return

Risk

Ownership

Liquidity

INTERPRETATION:While conducting the research work, it was found that 40% Of the respondents are influenced by Return factor, 30% of respondents are influenced by liquidity factor,10%of the respondents are influenced by ownership factor,20% Of the respondents are influenced by risk factor.

~ 38 ~

10. Are you satisfied with the services provided by the Geojit BNP Paribas?

Parameter Extremely satisfied

No. of Respondents

Percentage

10

20%

25

50%

05

10%

05

10%

05

10%

50

100%

Satisfied Neutral Unsatisfied Extremely unsatisfied Total

Chart-10 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 20% Extremely satisfied

50% Satisfied

10% Neutral

10% Extremely10% Unsatisfied unsatisfied

Chart-10

INTERPRETATION:while conducting the research it was found that 20% of respondent are extremely satisfied by services of Geojit BNP Paribas,50% of respondent are satisfied,10% of respondent are satisfied,10% of respondent are neutral,10% of respondent are unsatisfied, & remaining 10% of respondent are extremely unsatisfied.

~ 39 ~

11. In which other company do you have other Demat and Trading A/c?

Parameter Sharekhan

No. of

Perce

Respondents

ntage

12

24%

18

36%

10

20%

03

06%

07

14%

50

100%

Angel broking Karvy Others (Mention) None Total

Chart 11 40% 35% 30% 25% 20% 15% 10% 5% 0%

24% Sharekhan

Angle 36% broking

20% Karvy Chart 11

INTERPRETATION:-

~ 40 ~

6% Other

14% None

While Conducting the Research it was found that 24% of respondent have demat account in Share khan and 36% have demat account in Angle broking ,20% have in karvy , 6% have in other institute and 14% have no other demat account.

~ 41 ~

12. Rate the degree of services provided by Geojit BNP Paribas? (Rank from 1- 5)

Parameter Quick Online Trading

No. of

Perce

Respondents

ntage

10

20%

10

20%

5

30%

5

10%

10

20%

50

100%

Financial Advisory Services Low Brokerage Charges Portfolio Management Services Financial Product Lines Total

Chart-12 30% 25% 20% 15% 10% 5% 0%

20%

20%

30%

10%

20%

Chart-12

INTERPRETATION:While Conducting the research it was found that 20% of client are satisfied with the online trading, 20% are satisfied with financial advisory, 30% are satisfied with low brokerage charge,10% are satisfied with PMS,20% are satisfied with quick accessibility FLIPME APP.

~ 42 ~

13. What is your objective behind investing in equity shares?

Perce Parameter Earn high dividends

No. of Respondents

ntage

20

40%

10

20%

05

10%

10

20%

05

10%

50

100%

Easy liquidity Capital appreciation in long rum Ownership Other Total

Chart 13 25% 20% 15% 10% 5% 0%

High20% dividend

Easy10% liquidity

Capital appreciation 10%

Ownership 20%

Other 20%

Chart 13

INTERPRETATION:While conducting the research it was found that 40% of respondent have objective of high dividend,20% of respondent have objective of Easy liquidity,10%of respondent have objective of Capital appreciation,20%of respondent have objective of ownership and remaining 10% have other objective.

~ 43 ~

14. Are you satisfied by the brokerage charges of transactions when compared to other competitors in the market? Perce Parameter Extremely satisfied

No. of Respondents

ntage

03

06%

20

40%

17

34%

07

14%

03

06%

50

100%

Satisfied Moderate Unsatisfied Extremely unsatisfied Total

Chart 14 40% 35% 30% 25% 20% 15% 10% 5% 0% Extremely6% satisfied

40% Satisfied

34% Moderate

14% 6% Unsatisfied Extremely unsatisfied

INTERPRETATIONWhile conducting the research it was found that 6% of respondent are extremely satisfied, 40% of respondent are satisfied with the brokerage charge,34% are moderate,14% are unsatisfied,6% are extremely unsatisfied with the brokerage charge of Geojit BNP Paribas.

~ 44 ~

15. What type of trading you do?

Parameter Online trading(FLIPME APP)

No. of

Perce

Respondents

ntage

30

60%

15

30%

05

10%

50

100%

Offline trading Both Total

Chart 15

10% Online Offline Both

30% 60%

INTERPRETATION:while conducting the research it was found that 60% of respondent prefer online trading,30% prefer offline trading and remaining 10% prefer both type of trading.

~ 45 ~

CHAPTER-5 Research Findings

~ 46 ~

FINDINGS OF THE STUDY Customer Demographic Profile Demography refers to the vital and measurable statistics of a population .Demographic characteristics, such as age, sex, income, education and occupation are most used as the basis for market segmentation. A consumer’s purchase decisions are also affected by his demographic characteristics. The demographic characteristics of sample are given in the following points: 1. 2. 3. 4.

40% of people belong to age group of 25-30 those who frequently do trading in equity market. 30% of respondent belongs to service sector who mostly do trading. 50% of respondent are those whose educational status is post graduation. 30% of clients having the annual income of 10lakh-15lakh who trade in equity market.

Preference of Customers: Let us take the Null hypothesis H: Investment objective of investors are influenced by various factors. Applying the z statistics: Z = Sample estimate-Expected value/ Standard error of estimate = x-np / npq After using z – test the calculated value of z is 2 i.e. z = 2 Since z cal =2 is more than its critical value z 1.96 at a/2=.025 significance level ,the null hypothesis Ho is rejected .Hence we conclude that Investors behave rationally towards equity trading as compared to other instrument. Chart 5 also shows that 40% of respondents prefer to invest in equity market as compare to other financial instrument. Investment Pattern in Equity: The investment pattern and investment expectations of customers tolerance of risk, expectations of return and growth can be traced from the following points 1. 50% of respondents expect high return from the equity trading. 2. 40% of respondents are those who likes to invest their money for more than one year. 3. 40% of respondents are those whose risk level demands upon future growth of share. 4. 40% of respondents are those who get influenced by the Return factor in trading. Customer base of Geojit BNP Paribus  50% of respondents are satisfied with the services provided by the Geojit BNP Paribas.  36% of respondents are those who have additional demat a/c in angel broking.

~ 47 ~

CHAPTER-8 CONCLUSIONS AND SUGGESTIONS ~ 48 ~

CONCLUSION  Equity share trading as a whole is now considered as a specific sources of investment. With the advent of new online based trading customers are very much satisfied. Share trading industry has reviewed up its standards once again investment centers.  It can be explicitly noted from the project that the awareness level are high with the present youngsters and the middle-aged group which can be observed as a positive sign for the growth of the industry. The effectiveness of the other supporting instrument like client relationship can be further improved so that the impact will be high.  It doesn’t end at just opening the demat account but the actual implementation is considered with the trading of equity shares in the demat a/c by the clients. The customer should be updated on recent trends market news by the Geojit BNP Paribas and the value of the investment should increases their satisfaction and awareness and trust on the company.

~ 49 ~

SUGGESTIONS From the analysis of the survey and personal observation of the customer towards the awareness of the equity share with reference to Geojit BNP Paribas. Lots of experience gained from the survey. This will help the company to survive in the market and also improve their market potential in the current competitive environment. With this the company should take immediate steps to improve the nature of the business. From the survey: 1) Try to encourage people who comes between the age group of 18-25 They are very less in number. 2) Most of the customers got information about the company only through the existing clients. The company should take necessary steps to concentrate on the advertisements. 3) It was found that maximum no of customer is investing in shares after a time gap of 3 months. The company should explain the benefits of intraday (buy today and sell today) operations certain customers invest in shares with a long term on capital apperceptions. The benefits of short term trading can be explained to the customers so that they may be persuaded to go in for the same. 4) Many of the customers are not aware of FLIPME mobile software. This usefulness should be explained to them. 5) Customers should be encouraged to do more and more offline trading which helps to increase brokerage commission by 40% to Geojit BNP Paribas.

~ 50 ~

BIBILIOGRAPHY 1. Bhatia B.S.& Batra G.S., Management of Financial Services, NewDelhi, Deep & Deep Publications, 1997. 2. Bhatnagar Vinod K &Srivastava Shiv K, “Investment Behaviour of Businessmen-A Study with Special reference to Gwalior”,Journal of Banking,Information Technology and management Jaipur vol.9 No.2, July-december 2012 p 6. 3. Bhattacharyya D.K. Research Methodology New Delhi Excel Books 2006 p 60-65 4. Bhole LM Financial Institutions and Markets, New Delhi,TMH1997 5. Globe Ronald C., Investment and Financial Planning:The Complete Picture, Virginia Reston Publishing Company, 1983 6. Goel sarita & Jain S.K “Investment avenues in Financial Market” International Journal of Business Management, Economics and Information Technology New Delhi Vol.2,No.1 January-June 2010 p 133 7. Govindappa D. & Gowda Nanje K. “ Equity Linked Saving Schemes-Snapshot” Journal of Banking,Information Technology and management Jaipur vol.9 No.2, July-december 2012 p 17 8. IGNOU study material MS-6 block-3 unit-8,p6 9. Kale Jayant R. & Panchapagesan “ Indain Mutual Fund Industry:Opportunities and challenges” IIMB 10. Goel Sarita &Jain S.K. “ Investment Avenues in Financial Market “International Journal of Business Management, Economics and Information Technology New Delhi Vol.2,No.1 January-June 2010 p 133 Management Review vol.24 no.4 December 2012 p 245-248. 11. Kothari C R Research Methodology: Methods and Techniques, New Delhi,Wishwa Prakashan, 2002 12. Kotler Philip,Marketing Management,Analysis,Planning,Implementation and Conol New Delhi ,PHI 1996. 13. Loudon &Della Bitta Consumer Behavior New Delhi ,TMH,2008 14. Manju G., “Investors‟Perceptison Towards Indian Stock Market” Journal of Banking,Information Technology and Management. Jaipur, volume 9, no 1, January –June 2012, p85 15. Panneerselvam R.Research Methodology, New delhi.PHI,2006 16. Rustagi RP Elements of Financial Management ,New Delhi,Taxmann Publications,2010

~ 51 ~

17. Sarangi Prasant Research Methodology,NewDelhi, Taxmann Publications,2010 18. Schiffman L.G.& Kanuk L.L.Consumer Behaviour Delhi,Pearson ,2007. 19. Sharma J. K.Business Statistics Problems and Solutions New Delhi Pearson,2010 20. Suja R. Nair Consumer Behavior (Text and Cases), Mumbai, Himalaya Publishing House, 2008.

APPENDICES

QUESTIONNAIRE Name:-________________________________________Gender :-(Male/Female) pls tick (√) City:-_____________________Contact No:-_______________________ Date:-____July 2015

Respected, Sir /Ma’am / Investor, I am a MBA, SIP Scholar from the ITM University, Naya Raipur (C.G). Presently I am doing a study on Buying Behavior of Clients toward Equity Investment With Special Reference to Geojit BNP Paribas Financial Service Ltd. I will be more obliged if you could respond to the below mentioned questionnaire. Your response can put more light on my research work and I can come out with realistic findings. Yours sincerely, Saurabh Prithwani (C0056) Tick (√) appropriate box.  Note: - Use Only Blue Ink.  Attempt: - All Question. 1. AGE? A. Less than 25

B.

25 - 35

C.

35 - 50

D.

2. Please enter the Occupation details? a. Service

b. Professional

c. Business

d. Housewife

e. Students

f. Retired

~ 52 ~

More than 50

3. Please enter the qualification detail? a. Under Graduate

b. Graduate

c. Post Graduate

d. Others

4. What is the Annual Income Range you will fall in:a. Upto 1 Lakh d. 10 Lakh- 15 Lakh

b. 1 Lakh – 5 Lakh e. Above 15 Lakh

c. 5 Lakh – 10 Lakh

5. Which investment avenue is preferred the most? a. Equity Investment d. Fixed Deposit

b. Mutual Fund e. Other

c. Debenture

6. What return do you expect from equity investment compared to other instrument? a. High

b. Medium

c. Low

7. How frequently you invest in shares? a. Intraday d. Yearly

b. Monthly e. More than a Year

c. Half Yearly

8. How much risk can you take at a time? a.Your Whole Money

b. Half of Money

d. Depend on Company

e. Future Growth

c. Depends on Market

9. Rank the factors that influence you to invest in equity Shares? (Ranking in increasing order from 1a. Return b. Risk c. Ownership d. Liquidity

10. Are you satisfied with the services provided by the Geojit BNP Paribas?

~ 53 ~

a) Extremely Satisfied

b) Satisfied

c) Neutral

d) Unsatisfied

e) Extremely Unsatisfied

11. In which other company do you have other Demat and Trading A/c? a. Sharekhan

b) Angel Broking

d) Other _____________

e) None

c) Karvy

12. Rate the degree of services provided by Geojit BNP Paribas? (Rank from 1- 5) a. Quick Online Trading b. Financial Advisory Services c. Low Brokerage Charges d. Portfolio Management Services e.. Financial Product Lines 13. What is your objective behind investing in equity shares? a. Earn High Dividends d. Ownership

b. Easy Liquidity e. Other

c. Capital Appreciation

14. Are you satisfied by the brokerage charges of transactions when compared to other competitors in the market? a) Extremely Satisfied

b) Satisfied

c) Moderate

d) Unsatisfied

e) Extremely Unsatisfied

15. What type of trading you do? a. Online Trading

b. Offline Trading

c. Both

16. Do you have any suggestion to improve the Equity Investment Awareness in market? _______________________________________________________________________________________ _______________________________________________________________________________________ ______________________________________________________________________________________

~ 54 ~

17.Do you have any suggestion to improve the Services proved by Geojit BNP Paribas in market? _______________________________________________________________________________________ _______________________________________________________________________________________ ______________________________________________________________________________________

******* Thank You *******

Weekly Progress Report School of Management & Research Week Number: 1st Week (16 to 20 June – 2015)

~ 55 ~

Day

Summary of Activity Performed

Monday

-----Nil----

Tuesday

16 June 2015, 1stDay Introduction To Company, Meeting with Head Officer.

Wednesday

17 June 2015, 2ndDay Documentation and Legal Formality To Enroll As Intern Student.

Thursday

18 June 2015, 3rdDay , Theoretical Knowledge About General Topic Like What Is Demat A/c, NSDL and CDSL , Brokerage Rate charged By Company Etc.

Friday

19 June 2015, 4thDay, Meeting with Regional Manager.

Saturday

20 June 2015, 5thDay, Half Day Office Only at 10 am To 1 pm Only.

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 22 June 2015

Designation: Branch Head Officer Date: 22 June 2015

School of Management & Research Week Number: 2nd Week (22 to 26 - June – 2015)

~ 56 ~

Day

Summary of Activity Performed

Monday

22 June 2015, 6th Day , Theoretical Knowledge about Portfolio Management Services , Brokerage charges , Learn How to do Sale via Telephone.

Tuesday

23 June 2015, 7thDay, Call To 90 Clients In a Day For PMS.

Wednesday

24 June 2015, 8thDay, Theoretical Knowledge About Insurance Sector , N About Bajaj Allianz various Policy covers under General Insurance (Health Guard Family Floater

Thursday

Option, Silver Health n etc). 25 June 2015, 9thDay, Call For Insurances To 160 Clients a Day.

Friday

26 June 2015, 10thDay, Meeting with Maharashtra Head Manager.

Saturday

27 June 2015, 11th Day , Office Closed Because 4thsaturday.

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 29 June 2015

Designation: Branch Head Officer Date: 29 June 2015

School of Management & Research Week Number: 3rd Week (29 June to 3 July – 2015)

~ 57 ~

Day

Summary of Activity Performed

Monday

29 June 2015, 12thDay, Calling to 160 clients.

Tuesday

30 June 2015, 13thDay, Branding Activity Visit To Schools.

Wednesday

1 July 2015, 14thDay, Calling to 180 Clients for Insurances.

Thursday

2 July 2015, 15thDay, Learn Documentation and Legal Formality To open Demat A/c &Trading A/c with Operating Net Banking.

Friday

3 July 2015, 16thDay, Calling To 180 Clients.

Saturday

4 July 2015, 17thDay, Half Day Office Only at 10 am To 1 pm Only.

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 04 July 2015

Designation: Branch Head Officer Date: 04 July 2015

School of Management & Research Week Number: 4th Week (6th to 11th July – 2015)

~ 58 ~

Day

Summary of Activity Performed

Monday

6 July 2015, 18thDay, Visited to Federal Bank , for sales of Demat A/c &Trading A/c.

Tuesday

7 July 2015, 19thDay,Visited to Federal Bank , for sales of Demat A/c &Trading A/c.

Wednesday

8 July 2015, 20thDay, Visited to Different Restaurants and Malls for Branding Activities.

Thursday

9 July 2015, 21thDay, Calling to clients for selling of New Corporate Bond.

Friday

10 July 2015, 22thDay, Calling to clients for selling of New Corporate Bond.

Saturday

11 July 2015, 23thDay, office was closed.

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 13 July 2015

Designation: Branch Head Officer Date: 13 July 2015

School of Management & Research

~ 59 ~

Week Number: 5th Week (13 to 18 July – 2015 )

Day

Monday

Summary of Activity Performed

13 July 2015, 24thDay, Office Work , Clients Calling

Tuesday

14 July 2015, 25thDay, Mailing To Clients, Follow Up call for NCD.

Wednesday

15 July 2015, 26thDay, Prepared SIP Report in Proper Guidance Of Branch Head.

Thursday

16 July 2015, 27thDay, Visit to Corporation Bank for Sales of Demat A/c.

Friday

17 July 2015, 28thDay, Follow Up call For NCD.

Saturday

18 July 2015, 29thDay, Holiday due to Ramzan festival.

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 20 July 2015

Designation: Branch Head Officer Date: 20 July 2015

School of Management & Research

~ 60 ~

Week Number: 6th Week (20 to 25 July – 2015) Day

Summary of Activity Performed

Monday

20 July 2015, 30thDay, Visited to Corporation Bank for sales of Demat A/c. &SIP Report Preparation.

Tuesday

21 July 2015, 31thDay, Training on MUTUAL FUND &SIP (Systematic Investment Plan).

Wednesday

22 July 2015, 32thDay, Visited to Federal Bank , for sales of Demat A/c &Trading A/c.

Thursday

23 July 2015, 33thDay, Visited to Corporation Bank for sales of Demat A/c. &SIP Report Preparation.

Friday

24 July 2015, 34thDay, Visited to Federal Bank , for sales of Demat A/c &Trading A/c.

Saturday

25 July 2015, 35thDay, Half Day Office Only at 10 am To 1 pm Only.

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 27 July 2015

Designation: Branch Head Officer Date: 27 July 2015

School of Management & Research

~ 61 ~

Week Number: 7th Week (27 to 30 July – 2015) Day

Summary of Activity Performed

Monday

27 July 2015, 36thDay,

Tuesday

28 July 2015, 37thDay,

Wednesday

29 July 2015, 38thDay,

Thursday

30 July 2015, 39thDay,

Friday

---------- NIL ---------

Saturday

----------NIL-----------

Name of Student: Saurabh Prithwani

Name of the Supervisor: Mr. DheerajKumar A Mankapure

Signature of Student:

Signature of the Supervisor:

Date: 30 July 2015

Designation: Branch Head Officer Date: 30 July 2015

~ 62 ~