Generalidades de La Atención y Servicio Al Paciente

 

EJKJTHCL@H@J^ @J CH HPJKNLÞK \ ^JTYLNLA HC VHNLJKPJ

Jc `anumjkta kas hnchrh `j prlmjrh mhka, quj ch htjknlþk y jc sjrvlnla `j cas phnljktjs js `j hctíslmh prlarl`h` phrh ta`h lkstltunlþk prjsth`arh `j ch shcu`, y quj hc mlsma tljmpa jsth hntlvl`h` js uk thkta mès nampcjga. Ch htjknlþk njktrh`h jk jc phnljktj lmpclnh jc lktjrnhmdla `j lkiarmhnlþk nak cas phnljktjs quj sj h`hpth h sus kjnjsl`h`js, nrjjknlhs y jxpjnthtlvhs phrtlnuchrjs. Nama `lglmas hc  prlknlpla, js lmparthktj rjnar`hr quj cas phnljktjs sak pjrsakhs, ka saca chs jkijrmj`h`js quj tljkjk, y `jdjk sjr trhth`as nak namphslþk y rjspjta. Ch htjknlþk njktrh`h jk jc phnljktj iamjkth ch nachdarhnlþk hntlvh y ch tamh `j `jnlslakjs namphrtl`hs jktrj cas phnljktjs y cas praijslakhcjs `j ch shcu` phrh `lsjøhr y ejstlakhr uk  pchk `j htjknlþk lktjerhc y pjrsakhclzh`h.  Ch

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lknakvjkljktjs quj nakirakth ch mj`lnlkh prjsjktj sj jqulphrhk jk nljrth mj`l`h h ch mhekltu` y rhpl`jz, ch rhpl`jz `jc nhmdla iuj thc quj h vhrlas, `jscumdrh`as irjktj h chs apartukl`h`js quj drlk`hk cas rjnursas tjnkacþelnas, cjs rjsucth `liínlc `lijrjknlhr jktrj chs vjkthghs y cas lknakvjkljktjs surel`as, y par naksleuljktj ka h`jchktas `j ch nljknlh y tjnkacaeíh? ka adsthktj, bhy sjrlhs `u`hs sadrj ch rjnldjk cas quj kjnjslthk jk jc lksthktj jk quj cas rjquljrjk? sj bhk humjkth`a jk iarmh dhsthktj iuk`hmjkthc cas jrrarjs jk ch htjknlþk `j cas jkijrmas? h mjku`a sj vlacjkthk cas `jrjnbas `j cas phnljktjs y bhk lknr lknrjm jmjk jkth th`a `a cas cas prjn prjnla lass `j ht htjkn jknlþ lþk k mì`l mì`lnh, nh, nak jc na naks ksjn jnujk ujktj tj hu humj mjkt kta a `j ca cass lknakvjkljktjs `j lkjqul`h`. Zka `j cas puktas mès sleklilnhtlvas rh`lnh jk ch erhk `lijrjknlh jktrj jc jktjk`lmljkta nljktí nlj ktíil ilna na `j bay y ch hpclnh hpclnhnlþ nlþk k `j hqujcc hqujccas as nakanlm nakanlmljk ljktas tas jk ch prèntl prèntlnh nh ncí ncíkln klnh. h. Jc

 

rhzakhmljkta bh nrjnl`a jk iarmh jk vjr`h` jxtrhar`lkhrlh, jmpjra jk dujkh mj`l`h ka sj hpclnh hpc lnh jk ch prèntl prèntlnh nh mì`lnh mì`lnh `lhrlh `lhrlh.. Nama Nama rjsuct rjsucth`a h`a,, vhr vhrlas las phnljktjs phnljktjs ka rjnldj rjnldjk k cas trhthmljktas quj tljkjk quj rjnldlr y atrhs vjnjs rjnldjk trhthmljktas nuya djkjilnla ka jstè `jmastrh`a. H ch vjz, sj bhk humjkth`a cas jrrarjs `antarjs nak erhvjs sjnujchs sadrj ch mardlcl`h`, marthcl`h` y cas prjnlas `j htjknlþk mì`lnh. H`jm H` jmès ès,, uk rj rjcj cjvhk vhktj tj pa parn rnjk jkth thgj gj `j phnlj phnljkt ktjs js ka ad adtl tljk jkjj lk lkia iarm rmhn hnlþ lþk k na narr rrjnt jnthh y iuk`hm iuk `hmjkt jkthc hc phr phrhh phrtl phrtlnlp nlphr hr jk ch tamh tamh `j jcjnnl jcjnnlakjs akjs sadrj sadrj su shcu`, shcu`, trhthm trhthmljk ljktas tas y  pranj`lmljktas `lhekþstlnas prapujstas. Jk atras nhsas, ch lkiarmhnlþk quj rjnldjk ka ch jktljk`jk. \ jk atrhs ka sak naksucth`as a, hukquj sj cjs naksuctj su vacukth` ka js rjspjth`h. Var atra ch`a, cas slstjmhs `j htjknlþk mì`lnh hirakthk uka `j cas `jshiías mès rjcjvhktjs jk ch nrþklnh `j ch mj`lnlkh7 jc nrjnlmljkta `j cas prjnlas `j htjknlþk, quj bh sadrjphsh`a ch iuknlþk `j cas prjsupujstas `j cas Jsth`as, huk jk chs khnlakjs mès rlnas quj `lsmlkuyj chs apartukl`h`js `j vhrlas phnljktjs `j rjnldlr ch htjknlþk mì`lnh quj kjnjslthk. Nh`h vjz nakthmas nak mès tjnkacaeíhs y rjnursas quj tljkjk ch pasldlcl`h` `j sjr ush`hs jk mjkas phnljktjs. Ch utlclzhnlþk `j nuhcquljr pchk jk nuhkta h ch htjknlþk y jc dujk sjrvlnla jk shcu` `jdjríh sjr iuk`hmjkth`h jk prlknlplas ìtlnas, pujs ka js ÷klnhmjktj uk pradcjmh h`mlklstrhtlva, arehklzhnlakhc a ejrjknlhc, slka marhc. Kjnjslth arehklzhnlþk y ejrjknlh, jmpjra nama mj`las phrh pa`jr bhnjr jc numpclmljkta `j ukh rjspakshdlcl`h` marhc. Cas phnljktjs hnu`j hnu `jk k h cas cas sj sjrv rvln lnla lass `j sh shcu cu` ` ph phrh rh qu qujj sj cj cjss ht htlj ljk`h k`h,, sj cj cjss `l `lhe heka kast stlq lquj ujk k su suss lknakvjkljktjs y jk jc thmhøa `j ca vlhdcj sj cjs rjsujcvhk. ^acunlakhr ka naktlkuhmjktj slekli sle klilnh lnh shkhr shkhr,, slekli sleklilnh lnh h`jmès h`jmès mjgarh mjgarhrr a hclvlh hclvlhrr ukh vjz quj ka sj caerj caerj shkhr, shkhr, y

 

 djkjilnlhr y naksachr ukh vjz quj chs nak`lnlakjs hktjrlarjs ka sak vlhdcjs. Cas slstjmhs `j shcu` tljkjk quj ccjvhr h nhda nak jsths adclehnlakjs.