General Manager or Area Manager or District Manager or Regional

Joseph Dell Wagoner [email protected] Home: 256-435-5187 * Cell: 256-310-2856 Home Address: 103 Church Ave. NE Jacksonville, AL36265 Mailing Address: P.O. Box 66 Jacksonville, AL 36265 CAREER OBJECTIVE: Upper Management WORK EXPERIENCE: Golden Bird Enterprise/Krystal- Pell City, AL General Manager Complete operations of a 1.5 million dollar store Maintaining operational goals, food cost (31% or lower), and labor cost (29% or lower) Hiring, training, and maintaining a staff of 7 managers and 25 crew November 2008-present Sodexo/JSU- Jacksonville, AL Lead Cook Prepared meals according to company guidelines and standards Supervised other employees in management's absence August 2008-November 2008 Safety Coordinator Revised training program for employees on workplace safety Conducted weekly and monthly safety audits Diagnosed safety concerns with additional training and plans of action Coached staff to improve NFS/ADPH inspection scores November 2006-November 2008 Management Cleaning Controls, INC. (M.C.C.I.)- Louisville, KY Area Manager Supervised (5) stores and (2) shopping malls, (7) managers/ 65 staff members Responsible for profit, loss controls, labor 34%/supplies 28% of janitorial serv ices to stay in line with contract Recruited new managers to improve client relations Introduced training to increase staff retention May 1997-May 2001 Wagoner's Power Tech- Jacksonville, AL Owner/Technician Responsible for the cost controls of a repair shop Implemented marketing and sales strategies for 45% profit Repaired residential and commercial power tools to manufacturers' standards Became the only service center in East Alabama June 1993-May 2001 Morrison's Custom Management- Mobile, AL Assistant Director Managed menu planning, ordering of products, and inventory control Assisted the director with cost controls for increased monthly revenue Responsible for client relations/support

Coached and trained a senior staff of 60 plus employees September 1989-May 1993 Ryan's Family Steakhouse- Greer, SC General Manager Relocated as needed to assist other General managers with their store operations Managed on-the-job training for new Assistant managers managed food cost 34% and labor control 29% to maintain high profit ranking in o ur district Coached Store Managers on business/finance controls April 1987- August 1989 The Great American Chocolate Chip Cookie Company/Pizitz- Birmingham, AL Area Manager Supervised 3 locations in Alabama and 2 in Mississippi Cost operations (labor less than 30%) reports to the President of Pizitz Departm ent Store Management recruitment and trained to increase sales and profits May 1986 - April 1987 Restaurant Systems, INC.- Birmingham, AL Area Manager Supervised 5 restaurants in the Birmingham metro area Audited daily operations to improve cost control and profitability Processed weekly reports to distribute to corporate officers Motivated staff for corporate sales goals and contest Coached managers on company labor (34%) and food (42%) cost goals and lower dist rict goals May 1982 - May 1986 EDUCATION: Certificate, Emergency Medical Technician, 2002 Gadsden State Community College, Gadsden, AL A.A.S., Industrial Electrical Technology, 1996 Ayers State Technical College, Anniston, AL Various Management Training, 1982-present Various seminars and corporate programs