Games Workshop Independent Retailer Info

THE BEST TOY SOLDIERS IN THE WORLD The history of Games Workshop stretches back over 30 years. We are the largest and most successful tabletop fantasy and futuristic battle games company in the world.

Worldwide Hobby At our HQ in Nottingham, in the UK, we design, manufacture, and retail the plastic and metal toy soldiers and rulebooks that are the foundation of an almost infinite hobby. The UK manufacturing operations in Nottingham are complemented by a production facility in Memphis, USA. Games Workshop is a publicly quoted company with direct sales operations in the UK, the United States, Canada, France, Germany, Spain, Italy, Japan, and Australia. Our Northern Europe operation is currently based at the Nottingham HQ and deals with Scandinavia, Holland, Belgium, and Eastern European countries among others. At the heart of the hobby are the millions of gamers aged 12 and up, who spend many of their waking hours collecting, creating, painting, building, and commanding beautifully painted armies on carefully prepared tabletop battlefields. The hobby is supported by Games Workshop’s own monthly magazine White Dwarf, which is distributed by major independent retailers across the world. White Dwarf is currently published in five languages, and special editions are also produced for the US and Australian markets.

What Is the Games Workshop Hobby? Whether it’s the sound of swords clashing or the blinding flash of a plasma cannon, the Games Workshop hobby puts you in command of the action! Using finely detailed miniatures as your army, you control the outcome of epic battles on the tabletop! It’s more than just a game, however, as the world of Games Workshop opens up an entire hobby of collecting, painting, and gaming.

A collection of models that hobbyists form over a period of time ranges greatly from small scouting forces to huge armies containing many hundreds of miniatures. Games Workshop products are not single purchase lines, which guarantees continuous sales all year round no matter what the weather is!

Top: Tabletop gaming brings players face-to-face to play against each other as opposed to being screen-to-screen. Left: The Games Workshop hobby helps develop artistic skills. Many gamers become highly skilled painters. Middle: Reading Army books and compiling army lists help with mathematical and literacy skills. Right: The battlefield is almost as important as the miniatures, and creating imaginative terrain is a very large part of the expanded Games Workshop hobby.

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WARHAMMER

®

Warhammer is a game of mass combat that allows you to fight fantastic battles on your tabletop. Choose to play as stalwart Dwarfs, vicious Orcs, immortal Vampires, or one of the many other armies in the Warhammer world. Mix strategy and tactics with magic, monsters, and war machines!

Miniatures shown 100 % actual size.

WARHAMMER 40,000 Warhammer 40,000 puts futuristic battles set in the war-torn 41st millennium right onto your tabletop! Your squads must scramble through rubble, lay down supporting fire, and avoid the battering assaults of massed enemy troops or lumbering war machines. Fight battles in ruined cityscapes. Take part in quickhitting skirmishes or epic campaigns. The choice is yours!

Miniatures shown 100% actual size.

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THE LORD OF THE RINGS STRATEGY BATTLE GAME TM

The Lord of The Rings Strategy Battle Game range contains all the figures a collector needs to play the game with favorite characters and monsters from the films and books. The game allows players to re-create the battles and adventures from The Fellowship of The Ring, The Two Towers, and The Return of The King. Maybe you want to field an evil army of Mordor or a force of Riders of Rohan – the decision is all yours!

Miniatures shown 100% actual size.

CITADEL MODELING No matter what army you field or which game you play, you need paints to field a truly awesome force of miniatures on the tabletop. There are paint sets specifically for Warhammer, Warhammer 40,000, and The Lord of the Rings, which are ideal companions to the main boxed games. The paints included in these great starter sets are just part of an extensive range of paints available. In addition, there are undercoat sprays, brushes, glues, and tools available to help the collector build his army, as well as a wide range of gaming aids and materials for adding to your battlefield.

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WHITE DWARF MAGAZINE White Dwarf, Games Workshop’s monthly gaming supplement, is the essential font of knowledge for anyone involved with the hobby. The magazine regularly contains information on how to find your local Games Workshop stores and stockists, who support Warhammer Fantasy, Warhammer 40,000, and The Lord of The Rings.

WWW.GAMES-WORKSHOP.COM You can download the RTT Events Guidebook, forms, posters, and other materials. Your customers can check the list of registered RTT Events each month. Your customers can find your store address and phone number. You and your customers can find Direct Sales only products to order.

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HOW DO YOU GET STARTED? Games Workshop is as easy as The process for becoming an Independent Retailer with

1. Fill out the account application and fax or mail it to us. discuss details and answer questions. 2. The Regional Account Manager for your state will contact you to 3. The agreed upon starting range will be ordered and sent to you.

SERVICE The number one priority of the Games Workshop Trade Department is to provide outstanding customer service. Our sole desire is the care and development of your business. Your dedicated Account Manager will:

1. Work closely with your account to build the business. 2. Help you order the best products to suit your needs. 3. Advise and assist with hobby events. 4. Contact you regularly to discuss developing your business. 5. Provide appropriate support materials, including but not limited to, release schedules, POS, bi-monthly or weekly phone calls, and event support. We regard communication as a high priority and will provide you with regularly updated order forms and new release information.

PARTNER OR STOCKIST? Games Workshop Independent Reta ilers generally fall into two categories: Partners and Stockists. Stockist accounts stock between Ran ge 2 and Range 4 and are perfectly con tent ordering once or twice a month. Many times, the Games Workshop line will be a small, but profitable, portion of thei r overall business. Partner accounts carry a wider rang e of Games Workshop product. They are very active in their hobby community. These accounts often sponsor clubs and events, and are invaluable in the recruitm ent of new hobbyists. Games Workshop forms a pivotal portion of these businesses. Either program is available to you . Your dedicated Trade Manager will liste n carefully to your personal desires. He’ll work diligently to help you choose the program that best suits you and your business.

PLACING ORDERS WITH US Games Workshop has a very flexible policy on ordering our products.

1. Orders can be placed through our office-based Account Managers via phone, e-mail, or fax. 2. With a top 50 stock check, there is no minimum order size, and all orders are postage paid. 3. You may order as many or as few times as you like to support the needs of your business. 6

CREDIT TERMS AND LIMITS As soon as a credit application is received, a credit check is run on the business as well as the owner. Most customers indicate on the application the terms they prefer. We try to accommodate them as much as possible, but in the end, the decision is based on the customers’ credit and the discretion of the Credit Manager. The Credit Manager sets the terms as well as the credit limits, which are based on the credit report and what the customer expects to purchase monthly. Terms are either COD company check, COD certified check, credit card, or net 45 day terms. All extended dating requests must be approved by the Head of Trade as well as the General Manager. If extended terms

are approved, an extended dating form must be signed by the customer so that he understands that he is obligated to pay this order promptly. Terms customers are expected to pay promptly on their account on the date due, which is approximately 45 days from the invoice date. Once the customer becomes 30 days past due, a phone call is made. Once an account falls 90 days past due, it is removed from the system, and a final demand for payment is sent via certified mail. If the customer does not pay in full or work out a payment arrangement within 2 weeks, the account is sent to an outside attorney for collection. Monthly statements are sent to all customers.

ORDER POINT & DIRECT Games Workshop currently carries over 10,000 SKU’s in our Direct Line: everything from Conversion Packs to White Dwarf subscriptions. While the vast majority of these products are not suitable to have on hand as everyday stock, they are available to you to fulfill any special orders your customers may have through two simple programs For our Stockist stores with limited space and smaller inventories, our Direct Department is ready and available to provide you with terrific service. You can reach them at: 1-800-394-GAME (4263) Mon-Fri 9:00 a.m. to 7:00 p.m. EST Please contact them for ordering details.

For Partnership stores where Games Workshop plays a more pivotal role, we have an Order Point Program available. For those involved in the Order Point Program, we provide shelving, catalogs, and order forms designed to create a dedicated spot within your business for your customers to order Direct product. Once an order has been filled out, simply fax it over, and it will be shipped out postage paid to your store with customer’s name on the invoice. By far our easiest way to order from Direct!

SHIPPING TIMES Here at Games Workshop, we understand how important it is to be fully stocked for your weekend rush. Any order that is placed with Games Workshop Trade Sales by regional cut-off times is guaranteed to be shipped in time to arrive by Friday.

CONTACTING GAMES WORKSHOP Call us anytime! If we are not currently available, we will call you back

as soon as possible.

Trade Support 1-800-394-GAME (4263) 7

RANGE PACKAGES The Games Workshop line is a wondrous combination of the highest quality science fiction and fantasy models. The GW family of products has grown incredibly over the decades we’ve been serving the hobby community. Over this time, a vast amount of our gross sales has come from a very small section of our products. In order to provide the best turn rate and highest profitability, we have broken this section into five groups or “Ranges” that make the line incredibly easy to stock. Oh, and in case you were wondering, Range 1 features a very small selection of starter product, usually reserved for large line distributors who aren’t looking for support from Games Workshop. As such, we haven’t shown this range in this guide. The other ranges are shown here along with details on their contents, cost, and approximate space requirements.

RANGE 2 PACKAGE This is the range of our best-selling starter products, from paint sets to boxed games. The range is predominantly core plastic boxed sets. This package covers our three main game systems Warhammer, Warhammer 40K, and The Lord of The Rings. 1. Absolute best sellers, these items bring in 80% of Games Workshop total revenue. 2. Highly detailed plastic kits. 3. Starter range for the three main gaming systems: Warhammer, Warhammer 40,000, and The Lord of The Rings Strategy Battle Game. 4. Includes racking and Stockist level support.

Total Wholesale Package Cost: $1,949.30 US / $2,264.90 CDN

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Total Estimated Wall Space: 5-6 Feet

T his range includes TWO of each item shown below PLUS a case of Citadel Polystyrene glue!

RANGE 3 EXPANSION The Range 3 expansion enhances your ability to support the hobby with essential products such as paintbrush sets, primer spray paints, and the Citadel paint and ink range. This range allows you to take the first step into Games Workshop Hobby Range, which historically has been by far our most profitable range per square foot. The entire range can be merchandised on our stand-alone hobby rack that we send at no charge.

Total Wholesale Package Cost: $1,374.64 US / $1,596.69 CDN

Total Estimated Wall Space: 2 feet (Stand Alone Rack)

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RANGE 4 EXPANSION

of gamers and hobbyists, this and scope. Catering to a wide variety size its both in st large our far by is The Range 4 Expansion start a collection of their choice. ctions: package has everything players need to s to help guide your gamers in their colle our rulebooks, Codices, and Army book This range includes a full selection of for collecting massive armies. they are Including rules, painting guides, and tips ct for customers starting new armies, and s and battalions. These products are perfe force e battl our of each one des inclu It gs to both you and your hobbyists. of aggressively priced to be a great savin each game range and a small selection our most popular plastic boxed sets for into nsion expa er furth a ains cont also This range our highest turn rate hobby supplies.

Total Wholesale Package Cost: $3,557.43 US / $4,215.20 CDN

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Total Estimated Wall Space: 6 to 7 feet

RANGE 5 EXPANSION While the prior ranges include our highest turn stock and all the core items a hobbyist will want, the addition of our most popular blisters will offer your customers a wide variety of additional purchases. Including specialized troops, fantastical beasts, and mighty heroes!

Total Wholesale Package Cost: $1,339.80 US / $1,641.20 CDN

Total Estimated Wall Space: 2 1/2 feet

SPACE MARINES

TYRANIDS

BRETONNIA

DARK ELVES

SPACE MARINES

DAEMON-

WOOD ELVES

OGRE

SPACE MARINES

WITCH HUNTERS

DWARFS

FORCES OF GOOD

CHAOS SPACE MARINES

NECRONS

SKAVEN

FORCES OF GOOD

CHAOS SPACE MARINES

TAU

UNDEAD

FORCES OF GOOD

ORKS

BEASTS OF CHAOS

LIZARDMEN

FORCES OF EVIL

ELDAR

HORDES OF CHAOS

ORCS & GOBLINS

FORCES OF EVIL

IMPERIAL GUARD

EMPIRE

HIGH ELVES

FORCES OF EVIL

HUNTERS

VAMPIRE COUNTS/ TOMB KINGS

T he perfect complement to the other G W Range Pack ages!

KINGDOMS

All materials pertaining to the New Line theatrical productions: The Fellowship of The Ring; The Two Towers; and The Return of The King © MMIX New Line Productions, Inc. All Rights Reserved. The Lord of The Rings, The Fellowship of The Ring, The Two Towers, The Return of The King and the names of the characters, items, events and places therein are trademarks of The Saul Zaentz Company d/b/a Tolkien Enterprises under license to New Line Productions, Inc. All Rights Reserved. Specific game rules & game strategy copyright © Games Workshop Limited 2009. All Rights Reserved. Games Workshop and the Games Workshop logo are either ®, TM and/or © Games Workshop Ltd 2000-2009, variably registered in the UK and other countries around the world. All Rights Reserved. TM

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CONDITIONS OF SALE OF GAMES WORKSHOP AMERICA, INC. (HEREINAFTER THE “COMPANY”) Conditions incorporated into All Contracts of Sale 1.1 These Conditions of Sale (hereinafter, the “Conditions”) apply to and shall be incorporated into each Contract of Sale entered into by the Company. Acceptance; Modifications 2.1 No Contract of Sale shall be deemed to have been entered into by the Company unless and until accepted and signed by a duly authorized officer of the Company. No revision to any such Contract of Sale or these Conditions shall be valid unless in writing and signed by a duly authorized officer of the Company. Application Processing 3.1 Any potential customer who fails to complete the application process in full surrenders the privileges of certain credit considerations. Buyers Conditions Excluded 4.1 Except as otherwise specifically set forth in the Contract of Sale with the Buyer, these Conditions shall govern the rights and obligations of the parties to the exclusion of any other terms and conditions, including, without intended limitation, any terms or conditions contained in any purchase order or confirmation submitted to the Company by the Buyer, unless such items or conditions shall be accepted on behalf of the Company in writing by a duly authorized officer in the Company. Orders 5.1 All orders shall be made on the Company’s standard order form. No order shall be deemed to be accepted unless and until accepted in writing by a duly authorized officer of the Company, although in the case of established customers, telephone orders may be accepted by arrangement; provided, however, that such telephone order shall be subject to these Conditions. Following acceptance of an order by the Company, the Buyer shall not be entitled to cancel the order whether orally or in writing, or by refusal of the shipment or return of the order. Any order refused by the customer will be reshipped at the customer’s expense. 5.2 The quantity, quality, and description of and any specification for the goods shall be set out in the Company’s quotation or the Buyer’s order (if accepted by the Company). 5.3 The Company reserves the right to make any changes in any specification for goods submitted by the Buyer which are required to conform with any applicable safety or other statutory requirements. 5.4 Minimum order requirement of $1,000.00. Payment and Credit Terms 6.1 Credit terms are offered entirely at the discretion of the Company, and the Company reserves the right to suspend or cancel any existing credit, discount, or supply arrangements at any time. 6.2 Unless the Company requires otherwise, or unless provided in the Contract of Sale with the Buyer, all invoices are payable in cash or by check payable to the order of the Company no later than the due date on the invoice. 6.3 Invoices not paid in full by the due date may be subject to a finance charge compounded at the rate of 1.5% per month on all unpaid amounts, including any accrued interest on any unpaid amount from the due date until payment is recovered from the Buyer. Delivery Date Not of Essence 7.1 Every effort will be made to adhere to stipulated delivery dates. However, the parties hereto agree that time of delivery shall not be of the essence of any Contract Sale. Right to Withhold Delivery or Cancel Orders 8.1 The Company shall be entitled to cancel any accepted order or withhold delivery of the goods subject to any accepted order if the Buyer is in breach of any obligation to the Company or if the Buyer’s credit limit is or would be exceeded. 8.2 The Company shall be entitled to resell all or any portion of the goods in respect of which delivery is withheld or cancelled in paragraph 7.1. 8.3 The Company shall be entitled to cancel or postpone delivery of any accepted order in whole or any part if any goods subject to such order are not available or delayed due to a cause reasonably beyond the Company’s control as described in paragraph 18 hereof. Security Interest 9.1 The Company hereby reserves, and by acceptance of the goods, the Buyer hereby grants to the Company, a security interest in all goods supplied to the Buyer hereunder and all cash and non-cash proceeds and products thereof, including without limitation, all documents, instruments, accounts, chattel paper, goods, and equipment (as each such term is defined in the Maryland Uniform Commercial Code), as security for (i) the prompt payment of the invoice price for the goods and any and all other unpaid accounts under the Contract of Sale of which these Conditions form a part and (ii) the prompt performance by the Buyer of all of its other obligations under the Contract of Sale. In the event that the Buyer shall fail to make any such payment when due and payable or fail to perform any other such obligation when due for performance, the Company shall have all of the rights of a secured party under Title 9 of the Maryland Uniform Commercial Code – Secured Transactions and any other applicable law. Termination 10.1 The Company may, by written notice to the Buyer, terminate in whole or in part any existing Contract of Sale with Buyer if (a) the Buyer fails to pay any amount specified in any invoice when the same shall become due and payable or otherwise fail to perform any other obligation required to be performed by the Buyer under the Contract of Sale when the same shall be due for performance, (b) a judgement is obtained against the Buyer, (c) an exception is levied against the Buyer’s assets, (d) Buyer enters into any compromise or arrangement with its creditors, gives notice of voluntary winding up or a petition for its compulsory winding up is filled, or (e) the Buyer files for bankruptcy or a receiver is appointed over its assets, or (f) if the Company reasonably believes that the security of any indebtedness of the Buyer to the Company is in jeopardy. Upon such termination at the election of the Company, the Company shall have the right to declare all outstanding invoices, including those in respect of which the credit period has not elapsed, immediately due and payable. Risk of Loss and Insurance 11.1 This is a shipment contract and the Buyer shall be responsible for all shipping costs. All goods shall be delivered F.O.B. at the Company’s place of business in Baltimore, Maryland. Buyer shall bear the risk of loss or damage to the goods after delivery of the goods to the F.O.B. point and the Buyer shall at its expense and in the joint names of the Buyer and the Company insure all goods at the risk of the Buyer pursuant hereto for their full value against all normal risks and shall receive in trust for the Company any monies paid as proceeds of such insurance and upon payment thereof to the Company, the Company shall credit the invoice for such goods. 11.2 Notwithstanding that the Company reserves a security interest in goods supplied to the Buyer pursuant to paragraph 8.1, the Buyer shall bear the risk of loss or of damage to the goods in its possession and the Buyer shall remain liable for the full price thereof despite any loss or damage thereto until the invoice price therefor shall be paid in full.

Buyer to Preserve the Goods 12.1 Goods in the possession of the Buyer in which the Company claims a security interest pursuant to paragraph 8.1 shall, at times until sold by the Buyer in the ordinary course of business, be preserved in good condition by the Buyer in their original point of sale packaging and with any identification marks and shall not be exposed to risk, loss, pilfering, or damage and shall not be made the subject of any charge lien or other encumbrance by any other party and shall be retained in the possession or control of the Buyer. Promotional Material to Remain the Property of the Company 13.1 Any advertising display and promotional material supplied by the Company to the Buyer shall remain the property of the Company and shall be kept in good order and condition at the risk of the Buyer and shall be returned by the Buyer on demand. Company’s Rights at Law Not Restricted 14.1 The rights and remedies of the Company under these Conditions shall in no way minimize the Company’s rights and remedies at law; all such rights and remedies shall be cumulative (not exclusive); and the Company shall not be bound to exercise any such rights and remedies in any particular sequence. Warranty 15.1 The exclusive representation and warranty of the Company with respect to the goods is that the goods shall conform to the specifications set forth in the Company’s quotation for the goods or an order therefore accepted by the Company in accordance with section 4.1 here of. Unless otherwise expressly stated therein, the Company makes no other warranty, expressed or implied, with respect to the goods, and the Company disclaims, for itself and on behalf of all of its suppliers, any and all warranties of merchantability, fitness for a specific purpose, suitability, or performance. Remedy; Limitations of Liability 16.1 In the event that the Buyer shall determine that any of the goods fail to conform to the specifications set forth in the contract of sale or an accepted order therefor, or the Buyer asserts any other claim against the Company related to the goods, the Buyer shall give prompt written notice to the Company thereof, and the Company shall, at its sole option either replace such non-conforming goods with goods conforming to the specifications set forth in the Company’s quotation or the accepted order therefore at no cost to the Buyer, or refund or adjust the invoice price paid by the Buyer for any such goods; it being agreed that the foregoing shall be the sole and exclusive remedy of the Buyer for all claims hereunder or related hereto. Notwithstanding anything contained therein which may be inconsistent or to the contrary. In no event shall the liability of the Company for any claim related to the goods exceed the invoice price paid by the Buyer for such goods giving rise to the claim. 16.2 In no event shall the Company or its suppliers be liable to the Buyer in contract or tort, including negligence and strict liability, for any special, punitive, indirect, incidental, or consequential damages of any kind of character, including replacement of goods, loss of profits or production, loss of revenue or use of revenue, property damage, or expenses or damages incurred in connection with or arising out of the Company’s or its suppliers performance or non-performance hereunder, whether suffered by the Buyer or any third party, or for any loss or damage arising out of the sole or contributory negligence of the Buyer, its employees or agents or any third party. 16.3 All shortages, overages, and damages must be reported to Games Workshop within 25 hours of receipt of an order. Retailer should ensure that any damage to, or visible tampering with the order is noted on the Delivery Manifest when signing for that order, otherwise Games Workshop not be liable for any shortage or damage. 16.4 In any international supply contract which the Company is a party, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extant permitted by law. Force Majeure 17.1 The Company shall not be liable to the Buyer or be deemed to be in breach of the Contract of Sale by reason of delay in performance, or failure to perform any of the Company’s obligations in relation to the goods, if the delay or failure was due to any cause beyond the Company’s reasonable control including but not limited to an:(a) act of God, explosion, flood, tempest, fire, or accident; (b) war or threat of war, sabotage, insurrection, civil disturbance, or requisition; (c) acts, restrictions, regulations, by-law, prohibitions, or measures of any kind on the part of any local or deferral governmental authority; (d) import or export regulations or embargoes; (e) strikes, lock-outs, or other industrial actions or trade disputes (whether involving employees of the Company or of a third party); (f) difficulties in obtaining raw materials, labor, fuel, or parts of machinery; or (g) failure or breakdown in machinery. Indemnification 18.1 If the goods are to be manufactured or there are any processes to be applied to the goods by the Company in accordance with a specification submitted by the Buyer, the Buyer shall indemnify the Company against all losses, damages, costs, and expenses awarded against or incurred by the Company in connection with or paid or agreed to be paid by the Company in settlement of any claim for infringement of any patent, copyright, design, trademark, or other industrial or intellectual property rights of any other person which result from the Company’s use of the Buyer’s specification. Governing Law 19.1 The parties hereto agree that upon acceptance of the Buyer’s order by the Company, their Contract of Sale and these Conditions shall be deemed to have been entered into in the State of Maryland and all rights and obligations of the parties shall be governed by and resolved in accordance with the laws of the State of Maryland, without regard to its principles of conflicts of laws. Severability 20.1 If any provision of the Contract of Sale or these Conditions or part thereof shall be held invalid or unenforceable, such provision or part shall be deemed severed and the remained hereof shall be given full force and effect. Assignment 21.1 Neither the Contract of Sale nor any duty or right under it shall be delegated or assigned by the Buyer without the prior written consent of the Company. Any purported delegation or assignment without such consent shall be void and of no effect. Waiver of Breach 22.1 No waiver by the Company of any breach on the part of the Buyer of any obligations herein contained shall constitute a waiver of any subsequent breach or of any breach of other obligations. Revisions 23.1 These items are subject to revision by the Company without notice. No Sale or Return 24.1 In no way does the Company acknowledge the return of un-sold goods for credit, or the practices of consignment selling. All sales are deemed final; No Sale or Return. Handling and Restocking Fees 25.1 The Company reserves the right to charge a restocking fee to any customer who refuses an order. 25.2 Fees will be charged at a rate of 30% of the invoiced amount of the refused order.