Galileo Professional[1]

GALILEO PROFESSIONAL HOW TO SIGN IN

HELP H/SIGN

SON/ZAA PASSWORD?******

SIGN IN

SOF STD/ZAA

SIGN OFF SIGN IN PASSWORD CHANGE

ENCODE/DECODE AIRLINES .AE YEMENIA .AE ALITALIA/LUFTHANSA .AD IY .AD EK/AZ/PR

ENCODE SINGLE AIRLINE NAME ENCODE MULTIPLE AIRLINE NAMES DECODE SINGLE AIRLINE CODE DECODE MULTIPLE AIRLINE CODES

CITIES/AIRPORTS .CE SANAA .CE LONDON/CAIRO .CD SAH .CD LON/FCO/ZRH

ENCODE SINGLE CITY NAME ENCODE MULTIPLE CITY NAMES DECODE SINGLE CITY CODE DECODE MULTIPLE CITY CODES

EQUIPMENT TYPES .EE BOEING .ED 732

ENCODE EQUIPMENT TYPE NAME DECODE EQUIPMENT TYPE CODE

COUNTRIES .LE YEMEN .LD YE

ENCODE COUNTRY NAME DECODE COUNTRY CODE

CITY/AIRPORT INFORMATION .CR FRA

AIRLINE INFORMATION .AR AF

INFORMATION ABOUT THE AIRPORT, E.G.TELEPHONE NUMBER, DISTANCE FROM CITY (DOWN TOWN) INFORMATION ABOUT THE AIRLINE, E.G. LOCATION, TEL, FAX, B.O. POX NUMBER 1

BOOKING FILE & AIR TRANSPORTATION HELP H/BOOKING

HOW TO MAKE A BOOKING FILE

1) A10AUGSAHCAI*IY FLIGHT REQUEST 2) N2Y1 SEAT REQUEST 3) N.1ALSHAMIRI/KHALIDMR+N.1ALMOHAMADI/SUADMRS NAME 4) P.SAHT*240 666 WORLD TRAVEL-MOHAMMED PHONE NUMBER 5) P.SAHH*240 700 PHONE NUMBER 6) T.T*635 2345678912/3 TICKET NUMBER 7) SI.S1P1*TKNM 63523456789123 TICKET NUMBER 8) SI.S1P2*TKNM 63523456789134 TICKET NUMBER 9) R.P+ER END TRANSACTION HOW TO RECONFIRM THE BOOKING HELP 1)@1RR 2) R.P+ER CANCELLING 1) X1 OR XI 2) R.P+ER

H/@ RECONFIRM SEGMENT 1 FROM THE BOOKING END TRANSACTION HELP H/CANCEL CANCEL SEGMENT 1 FROM THE BOOKING FILE OR CANCEL THE WHOLE ITINERARY END TRANSACTION

CANCELLING AND REBOOKING 1) A8SEPSAHCAI*IY 2) X1+N1Y1 3) R.P+ER

REQUEST A NEW FLIGHT OR DATE CANCEL AND REBOOK WITH ONE ENTRY END TRANSACTION

RIEVAL *3WG6BD *-ALSHAMI/AHMEDMR *-I/AHMED

RETRIEVE BOOKING FILE BY RECORD LOCATOR (PNR) RETRIEVE BOOKING BY NAME RETRIEVE BOOKING BY INFANT NAME

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DIVIDING A BOOKING FILE 1)DP1 2)R.P 3)F 4)R.P 5)ER

HELP H/DIVIDE

DIVIDE PASSENGER 1 RECEIVED REQUEST FROM PASSENGER FILE RECORD RECEIVED REQUEST FROM PASSENGER END OF TRANSACTION

FLIGHT DETAILS TTL1 DISPLAY FLIGHT DETAILS IN LINE 1 OF THE AIR AVAILABILITY TTB3 DISPLAY FLIGHT DETAILS FOR SEGMENT 3 FROM THE BOOKING FILE *SVC DISPLAY SERVICES FOR ALL BOOKED SEGMENTS

NAME FIELD N.3MAY/RMR/DMRS/PMR N.I/JOHNSON/PAULA*DOB 2005 N.P2@SMITH/JMR

HELP H/N. MULTIPLE NAMES, SURNAME CREATE AN INFANT NAME CHANGE NAME 2 TO SMITH

PHONE FIELD

HELP

H/P. TRAVEL AGENCY PHONE NUMBER IN SAH. P.P* TELEPHONE NUMBER NOT KNOWN P.3@SAHB*212808 SHELL COMPANY CHANGE THE THIRD PHONE ITEM TO THE BUSINESS NUMBER 212808 P.SAHT*240700 YEMEN TRAVEL

TICKETING ARRANGMENT FIELD T.T*1241354644368 T.@TAW/21JUL/1500 T.@ DELETE TICKETING FIELD RECEIVED-FROM FIELD R.P+ER

HELP H/T. TICKET NUMBER CHANGE TICKETING FIELD HELP H/R. RECEIVED FROM PASSENGER AND END OF TRANSACTION

FORM OF PAYMENT FIELD

HELP H/F. 3

F.S FOP CASH F.CK FOP CHEQUE F.INV*FREE TEXT

FOP INVOICE WITH MANDATORY FREE TEXT

F.AX FOP CREDIT CARD NOTEPAD FIELD NP.CHECK VISA NP.2@ NEW TEXT

HELP H/NP. FREE TEXT NOTEPAD CHANGE SECOND NOTEPAD ITEM

NP.2@ NP.1-3.5@

DELETE SECOND NOTEPAD ITEM DELETE NOTEPAD ITEMS 1,2,3, AND 5

SPECIAL SERVICE REQUIRMENT (SSR) SI.P1/WCHR SI.S3/VLML SI.P3-5S2.4/VGML@ SI.P1S2@ SI.S1P1/TKNM*63512345678912

HELP H/SI. REQUEST A WHEELCHAIR FOR PASSENGER 1 ON ALL AIR SEGMENTS REQUEST VLML FOR ALL PASSENGERS IN SEGMENT 3 ONLY CANCEL THE VGML REQUEST FOR PASSENGERS 3 THROUGH 5 ON SEGMENT 2 AND 4 CANCEL THE SERVICE REQUEST FOR PASSENGER 1 ON SEGMENT 2 SEND TICKET NUMBER TO AIRLINE

OTHER SUPPLEMENTARY INFORMATION (OSI) SI.YY*1 CHD AGED 5 SI.ZZ*TKNM 635 3758732990

HELP H/SI. ADVISE ALL AIRLINES (YY) IN THE BOOKING FILE THAT PASSENGER IS A CHILD AGED 5 YEARS ADIVSE AIRLINE (ZZ) OF TICKET NUMBER

SI.2@ DELETE ITEM NUMBER 2 VENDOR REMARKS

HELP H/V. V.AIY*PLEASE ADVISE FLIGHT DETAILS SEND MESSAGE TO AIRLINE IY V.2-4@ DELETE VENDOR REMARK NUMBERS 2 THROUGH 4

END TRANSACTION / IGNORE

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E ER I IR

END TRANSACTION END TRANSACTION AND RETRIEVE THE BOOKING FILE IGNORE BOOKING FILE IGNORE AND RETRIEVE BOOKING FILE IN ORIGINAL STATE

OLD BOOKING FILE RETRIEVAL PQ/R-3S71JL PQ/24JAN05-MOHAMMED/AHMED REVIEW BOOKING FILE RB.10OCT*CHECK VISA RB.6MAR/1000*RECONFIRM BOOKING

PASSENGER INFORMATION

HELP H/PQ RETRIEVE OLD BOOKING BY RECORD LOCATOR (PNR) RETRIEVE OLD BOOKING BY DEPARTURE DATE AND NAME HELP H/RB. BOOKING FILE WILL BE SENT TO Q12 IN 10 OCTOBER FOR REVISION BOOKING WILL BE SENT TO Q12 IN 6 MARCH AT 10:00 O'CLOCK FOR HEL REVISION PH/P I.

PI.P2/P/GB/B876497/12JAN99*FREE TEXT ENTER PASSPORT INFORMATION H/LD FOR PASSENGER 2 INCLUDING ISO COUNTRY CODE, PASSPORT NUMBER, EXPIRY DATE AND FREE TEXT PI.P1/V/AU/76654654/OPEN/A1234556*FREE TEXT ENTER VISA INFORMATION FOR PASSENGER 1 INCLUDING ISO COUNTRY CODE, VISA NUMBER, EXPIRY DATE OR OPEN, PASSPORT NUMBER AND FREE TEXT PI.2@V/US/99776B/12JAN99/B12345 CHANGE THE SECOUND VISA ITEM TO US99776B12JAN05 PI.ALL@ DELETE ALL PASSENGER INFORMATION *PI DISPLAY PASSENGER INFORMATION

BOOKING FILE LIST LD/ALL/28AUG-D LD/ALL/01MAR*30MAR-D

HELP H/LD DISPLAY THE LIST OF PASSENGERS TRAVELLING ON 28 AUGUST DISPLAY THE LIST OF PASSENGERSTRAVELLING DURING THE MONTH OF MARCH 5

LD/ALL/15JAN/BADE-D

DISPLAY THE LIST BY BOARD POINT

BOOKING FILE HISTORY *H

DISPLAY THE BOOKING HISTORY

AIR AVAILABILITY A26SEPSAHCAI*IY A.SAADEFRA*IY

TIMETABLE TTSAHJED TT23MAYSAHLHR/IY TTIY507/26AUG TT.WESAHADE

HELP H/A DISPLAY FLIGHT AVAILABILITY FROM SAH TO CAI IN 26SEPON YEMENIA DISPLAY FLIGHT AVAILABILITY FROM ADE TO FRA NEXT SATURDAY ON YEMENIA HELP H/TT DISPLAY FLIGHT TIMETABLE FROM SAH TO JED DISPLAY THE FLIGHT TIMETABLE FROM SAH TO LHR ON YEMENIA STARTING FROM 23MAY DISPLAY DETAILS OF SPECIFIC FLIGHT DISPLAY FLIGHT TIMETABLE FROM SAH TO ADE STARTING FROM NEXT WEDNESDAY

QUEUES

HELP H/QUEUE

QCA Q/17 QR I

COUNT ALL QUEUES SIGN IN TO QUEUE 17 REMOVE THE DISPLAYED BF FROM QUEUE IGNORE AND RETURN THE DISPLAYED BOOKING TO THE BOTTOM OF QUEUE QX SIGN OUT OF THE QUEUE QX+I SIGN OUT OF THE QUEUE & KEEP THE DISPLAYED BOOKING IN THE QUEUE QEB/30 PLACE A BOOKING FILE IN QUEUE NUMBER 30

360 FARES FARE DISPLAY HELP

DOMESTIC FARE

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FDSAHADE/IY::YER FDSAHADE/IY:USD

H/FD DISPLAY DOMESTIC FARE FOR YEMENI CITIZIN DISPLAY DOMESTIC FARES FOR FOREIGNER

E

FDSAHLHR/IY FDFRASAH/IY::EUR FD15JUNDXB FDSAHCAI*C10 FARE NOTE (RULE)

FN*2 FN*1/P7or FN*2/19 FN*1/ALL

DISPLAY INTERNATIONAL FARE FROM SAH TO LHR WITHOUT TAX FARE DISPLAY IN THE CURRENCY SPECIFIED DISPLAY INTERNATIONAL FARE FROM YOUR CITY TO DXB WITH DATE OF TRAVEL DISPLAY CHILED FARE FROM SAH TO CAI HELP H/FN FARE NOTES FOR THE FARE IN LINE 2 FARE NOTES FOR FARE NBR 1 BY SPECIFYING THE PARAGRAPH DISPLAY ALL FARE NOTES

FARE QUOTE PLANNER HELP H/FQP FQPMIALONMIA+UA

DISPLAY FARE FRM MIAMI TO LONDON AND BACK MIAMI WITH UA FQPSAH.Y+IYLHR.F+BASAH DISPLAY FARE WITH AIRLINE AND DIFFERENT CLASS FQPSYD+QF.Y15JUNAKL+QF.J20JUNSYD DISPLAY FARE WITH AIRLINE AND CLASS FQPMAD.J+IBRIO.Y+RGLIM DISPLAY FARE WITH DIFFERENT AIRLINE & CLASS FQPSAHDXBPEK.Y+EK DISPLAY FARE WITH SAME CLASS

FOLLOW-UP ENTRIES FARE QUOTE SUMMARY

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FQP*1

DISPLAY FARE QUOTE PLANNER SUMMARY

FQL5

DISPLAY FARE QUOTE LADDER FOR FARE NUMBER 5

1) FQN3

DISPLAY FARE RULE FOR FARE NUMBER 3

DISPLAY ALL FARE RULES FOR FARE COMPONENT 1 HEL P H/FQ

FARE QUOTE

FQ FARE QUOTE THE BOOKING FILE FQP1 FARE QUOTE FOR PASSENGER 1 FQS1 FARE QUOTE FOR SEGMENT 1 FQS1P2 FARE QUOTE FOR SEGMENT 1 , PASSENGER 2 FQP3*C10 FARE QUOTE FOR PASSENGER 3 AS A CHILD FQCIY FARE QUOTE THE BOOKING ON IY FQP1.2.3*IN FARE QUOTE FOR PASSENGER 1 AND 2 AS ADULT, PASSENGER 3 AS INFANT *FF1 DISPLAY DETAILED LINEAR FARE CONSTRUCTION NUMBER 1 IN THE BOOKING FILE *FFALL DESPLAY ALL DETAILED LINEAR FARES CONSTRUCTION IN THE BOOKING FILE FX1 CANCEL FILED FARE 1 FXALL CANCEL ALL FILED FARES

CURRENCY CONVERSION HELP H/FZS 8

FZSYER320.00USD

CONVERT CURRENCY AMOUNT AT THE BANK SELLING RATE TO OWN CURRENCY DISPLAY IATA ROE FOR SPECIFIED DATE

FZIYER.10JAN95

MANUAL FARES CURRENCY TABLE FBT* FBT*GB FBT*USD

DISPLAY MANUAL FARES CURRENCY TABLE DISPLAY TABLE BY COUNTRY CODE DISPLAY TABLE BY CURRENCY CODE

TAX ENTRIES FTAX FTAX-FR DISPLAY PASSENGER FACILITY CHARGE FOR DENVER CITY FTAX*PFC-UA

HELP H/FTAX DISPLAY LIST OF COUNTRIES WITH TAX INFORMATION DISPLAY TAX INFORMATION FOR COUNTRY CODE FR DISPLAY PASSENGER FACILITY CHARGE FOR UA

TIMATIC DISPLAY TIMATIC FROM A DISPLAYED BOOKING FILE

HELP H/TI

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TIMV/1/YE

DISPLAY VISA INFORMATION FOR DESTINATION IN SEGMENT 1 FOR A YEMENI CITIZEN DISPLAY HEALTH INFORMATION FOR DESTINATION IN SEGMENT 1 DISPLAY BOTH VISA & HEALTH INFORMATION FOR DESTINATION IN SEGMENT 1 FOR YEMENI CITIZEN

TIMH/1 TIMA/1/YE

SCROLLING

DISPLAY TIMATIC FILL-IN FORMATS

TIPN PAGE NEXT TIPB PAGE BACK

TI-MV DISPLAY VISA INFORMATION TI-MH DISPLAY HEALTH INFORMATION TI-MA DISPLAY BOTH VISA & HEALTH INFORMATION TI-NEWS REQUEST CURRENT TIMATIC NEWS TI-DFT/YE/VI DISPLAY DETAILS FOR TIMATIC OF VISA REQUIRMENTS FOR YEMEN TI-DFT/EG/PA DISPLAY DETAILS FOR TIMATIC PASSPORT REQUIRMENTS FOR EYGPT MINIMUM CONNECTING TIME DCTFRA DCTLGWLHR

HELP H/DCT DISPLAY ALL CONNECT TIMES FOE FRA DISPLAY CROSS TOWN CONNECTIONS BETWEEN AIRPORTS RELATED TO THE SAME CITY.

OPEN SEGMENT

HELP H/0

0IY740YOPENSAHCAINO1 PASSIVE SEGMENT 0IY322Y12JANSAHADEAK1

LOCAL TIME @LTBOM

DISPLAY LOCAL TIME IN BOMBAY

HOW TO SEND A SCREEN MESSAGE ZZC47A0E TEXT ATTN AHMED PLS CALL ME. KHALED FROM SUN TRAVEL

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SEND A MESSAGE TO SCREEN ADDRESS C47A0E (YOU MAY CHECK THE SCREEN ADDRESS BY THE ENTRY +J)

CLAIM PNR HELP H/CLAIM 1) C/ZZ*AB13HQ RETREIVE PASSENGER NAME RECORD PNR FROM CARRIER ZZ USING RECORD LOCATOR AB13HQ 2) C./ZZ/OK Confirm Transaction st 3) Change the 1 phone field to your agency’s one. 4) R.P+ER End Transaction

HOW TO SEND A SITA TELEX R-@SAHGOIY/*R R-@SAHGOIY/*H R-@SAHGOIY/*NP

SEND THE BOOKING FILE TO SITA ADDRESS SAHGOIY SEND THE BOOKING FILE HISTORY TO SITA ADDRESS SAHGOIY SEND NOTEPAD TO SITA ADDRESS SAHGOIY

HOW TO SEND A QUEUE MESSAGE SEND A BOOKING FILE 1. *BKTA0F 2. QEB/76FF

DISPLAY BOOKING FILE SEND THE BOOKING TO AGENT CODE 76FF

SEND A NOTEPAD 1. NP.ATTN SAMIR NP.PLEASE CALL ME NP.THANK YOU…TALAL 2. QEM/7TA4

MAKE A NOTEPAD SEND THE NOTEPAD TO AGENT CODE 7TA4

HOW TO SEND THE BOOKING FILE BY E-MAIL 1)*RATSE5 2) P.SAHE*AHMED//HOTMAIL.COM 3) R.P+ER 4) R.P RECEIVED FROM ENTRY

DISPLAY THE BOOKING FILE INSERT EMAIL ADDRESS END TRANSCATION

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5) EM2

SEND THE BOOKING TO THE EMAIL ADDRESS IN LINE 2

OR EMALL

SEND THE BOOKING TO ALL OF THE EMAILS IN THE BOOKING

ADVANCE SEAT RESERVATION HOW TO MAKE A SEAT BOOKING 1) Display the BF. 12

2) SA*S1 3) S.10A 4) R.P+ER

SA*AZ610J20JULFCOJFK SA*A1Y

H/ASAM DISPLAY SEAT AVAILABILITY MAP FOR A SEPCIFIC FLIGHT AND CLASS SPECIFIED DISPLAY SEAT AVAILABILITY MAP FOR FLIGHT ON LINE 1 OF AVAILABILITY IN (Y) CLASS

SEAT RESERVATION

H/ASRS

S.10A-C

RESERVE SEATS 10A THROUGH 10C FOR ALL PASSENGERS ON ALL SEGMENTS S.NW RESERVE NO SMOKING WINDOW SEATS FOR ALL PASSENGER SEGMENTS S.P2-4/10A.B RESERVE SEATS 10A AND 10B FOR PASSENGERS 2 AND 4 ON ALL SEGMENTS S.P2.4/NA RESERVE NON-SMOKING AISLE SEATS FOR PASSENGERS 2 AND 4 OR ALL SEGMENTS S.P1.4S1.3/5A/6A RESERVE SEATS 5A AND 6A FOR PAX 1 AND 4 ON SEGMENTS 1 AND 3 H/ASRC S.S2@SA S.P1@15B S.P1S2@18A S.P1S2@*HK

CHANGE TO SMOKING AISLE SEATS FOR ALL PASSENGERS ON SEGMENT 2 CHANGE TO SEAT 15B FOR PASSENGER 1 ON ALL SEGMENTS CHANGE TO SEAT 18A FOR PASSENGER 1 ON SEGMENT 2 CHANGE SEAT STATUS CODE TO HK FOR PASSENGER 1 ON SEGMENT 2

S.S1-S2@*HK H/ASRX S.@ CANCEL SEATS FOR ALL PASSENGERS ON ALL SEGMENTS S.P1.3@ CANCEL SEATS FOR PASSENGER 1 AND 3 ON ALL SEGMENTS S.P1S2@ CANCEL SEATS FOR PASSENGER 1 ON SEGMENT 2

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GENERAL INFORMATION SYSTEM (GIS) HELP H/GG* GG* DISPLAY CHAPTER INDEX GC*435 GC*EK GC*200

DISPLAY CHAPTER BY NUMBER DISPLAY CHAPTER BY AIRLINE CODE DISPLAY AIRLINE INFORMATION 14

GP*11 DISPLAY PAGE 11 OF THE CURRENT CHAPTER DISPLY CHAPTER OF GALILEO OFFICE IN YEMEN GC*200/17 DISPLAY CHAPTER NBR AND PAGE TOGOTHER

HELP ENTRIES GC*606

H/BOOKING H/SEAT or H/S. H/SERVICE or H/SI. COMPUTER ASSISTED INSTRUCTION (C.A.I.)

HELP H/C.A.I. 1) SC/CI ACTIVATE WORK AREA C IN LESSONS MODE 2) C.A.I. LIST ALL AVAILABLE COURSES 3) TAB TO THE LESSON REQUESTED AND PRESS ENTER KEY 4) PRESS ENTER TO SCROLL DOWN PAGES 5) BOCI TEMPORARY SIGN OFF WITHOUT LOSING PLACE IN LESSON 6) TPREPEAT RETURN TO PREVIOS PAGE AFTER TEMPORARY SIGN OFF 7) TP/35/3/215 ACCESS COURSE 35 LESSON 3 PAGE 215 8) BSOCI SIGN OUT OF C.A.I. LESSON 9) SA/AG RETURN TO LIVE SYSTEM WITH DUTY CODE (AG) IN WORK AREA (A)

SCROLLING COMMANDS FORMAT MD MU MB MT

EXPLANATION MOVE DOWN MOVE UP MOVE BOTTOM

MOVE TOP

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FOCALPOINT COMMANDS FUNCTION CLEAR WINDOW CLEAR ALL WINDOW FOCALPOINT RELAY MOVE TO WINDOWS 3 REDIRECT RESPONSE RETRIEVE MSG EXIT FOCAL POINT UNLOCK KEYBOARD ZOOM WINDOW

COMMAN CTRL+W CTRL+S CTRL+Y CTRL+3 ALT+2 CTRL+U ALT+F4 CTRL+R CTRL+Z

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