Robert Palermo is a dynamic, change-oriented executive with a proven track record in local sales, customer relations, ma...
Robert M. Palermo Palm City, Florida 34990 Home (772) 287-9167 Cell (772) 214-9262
[email protected] www.linkedin.com/in/robertmpalermo/
PROFESSIONAL PROFILE President / General Manager Dynamic, change-oriented executive with proven track record in local sales, customer relations, manufacturing, human resources, administrative / P&L in both a corporate and small business environment. I am experienced in food service preparation and management / ownership.
AREAS OF EXPERTISE * New Business Development * Building Client/Customer Relationships * Effective Decision-Maker * Problem Analysis and Resolution * Persuasive Communicator * Customer Needs Assessment * Food Service Management
* Strategic / Financial Planning * Motivating, Mentoring, Staff Development * P&L Management / Cost Containment * Marketing and Presentation Skills * Organization/ Multi-Project Management * Computer Literate
EMPLOYMENT HISTORY RMP Financial Services, Inc. / ACE Cash Express, Fort Pierce, Florida 2003 to 2013 President / Owner Tax Preparation Payroll Processing / Taxes Financial Products including short term loans, check cashing, Western Union products, and bill payments in a retail environment Profitable franchise business for the under banked community
Koster’s Prime Meats, Jupiter, Florida President / Owner Retail store featuring gourmet meat, seafood, prepared food, and various food products
2006 to 2009
Packaging Corporation of America, Pittsburgh, PA 1995 to 2002 General Manager Responsible for overall management of 250,000 sq. ft. facility including local sales, manufacturing, and P&L, including salaried and union hourly staff
Orchestrated $2M+ annual improvement in earnings Achieved 90% reduction in workers’ compensation cost while attaining zero total case rate for a full year Led facility to ISO 9001 status and continued certification Refined sales mix to achieve 25% + margin increase Lowered returns and allowances to under .20% of sales for 5 consecutive years Reduced fixed overhead by over 20% Led productivity improvement by over 30% Led organization in development of positive working environment culminating in a six year contract ratification by two unions
Packaging Corporation of America, Honea Path, SC 1993 to 1995 General Manager Responsible for overall management of facility including local sales, manufacturing, and P&L, including salaried and non-union hourly staff. Served dual role as sales manager for 9 months Led facility to over $1M annual earnings improvement Successfully transitioned facility into PCA culture Improved bulk-laminated sales by 25% Lowered safety case rate by 75% Worked in conjunction with staff and South Carolina EPA to test new process for environmental abatement Increased plant productivity by over 25% Developed employee handbook for non-union facility Promoted to general manager of Pittsburgh, PA facility in 1995
EDUCATION Columbia University, New York, New York Bachelor of Arts, Economics
References Supplied Upon Request
1979
