Final Thesis (Sample)

CHAPTER I THE PROBLEM AND ITS BACKGROUND

This chapter introduces the problem and the background of the study with emphasis to the effectiveness of using Wireless Local Area Network (WLAN) on the job performance of the respondents in terms of mobility, productivity and efficiency, and communication skills.

Introduction

There is no doubt that we are in the wireless era. All the existing technologies and devices that uses copper wires, which are been around for ages, are now becoming wireless. The term wireless refers to the transfer of information of signals without using wires. Going wireless is the latest trend in technology due on its gaining popularity in these past years. It is a product of human endeavor as we seek new innovation to meet the driving demand for a wider and more extensive communication. While traditional wired solutions provide us a sense or reliability, convenience has become a large part of our needs. People are now enjoying the benefits of wireless technology from the pc units and laptops connecting wirelessly on the internet, to Wi-Fi enabled phones, and even today’s hospitals implement the wireless technology-based system for medical purposes. But all of these, the most important application which is the topic for this research is the wireless network, specifically the Wireless Local Area Network (WLAN).

Networking is an interconnection of system through a channel with the sole purpose of exchanging information by putting certain set of rules which are defined within the system (Babalola, 2012). One type of network is the WLAN. It links two or more devices using a wireless communication method. It usually provides a connection through an Access Point (AP) to the wider internet. It provide the users the ability to move around within a local coverage area and still be connected to the network. Just like the cordless telephone frees people to make a phone call from anywhere in their home, a WLAN permits people to use their computers anywhere in the network area, such as an office building or corporate campus. Because of the installation was quick and easy, and the increasing popularity of laptop computers, WLANs have been widely deployed (Huang, 2012)

Most of the firms in the work industry are converting their wired LANs into WLANs for the owners or the heads to reach further their employees and at the same time for the employees to connect anywhere within the range of the access point by offering to them a wireless access. Since these changes began, the employees should adopt the WLANs to perform their work duties. And also the heads wanted their workers to be familiar with the system to be able to utilize its advantages which helps them to improve their work performance which is their biggest concern for them.

And it is known that the job performance of an employee is one of the main factors that determine if one business operates well. As any good employer

knows, all employees perform their works in different manners. In addition, it is a common for a group of workers to have different levels of their job performance. By implementing the WLAN-based system in an organization, the heads can view the effects of WLAN and determine if it’s really helps them to improve their job performance in terms of mobility, productivity, efficiency, and communication skills.

The performance outgrow of a worker will reflect on how they passionate and inspired in doing his work and have a huge impact on the growth of a business. Thus, work excellence becomes a reality.

According to Harold S. Geneen, an American businessman most famous for serving as president of the ITT Corporation, “It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.”

This study is conducted to assess the effectiveness of using WLAN on the job performance of the employees in terms of mobility, productivity, efficiency, and communication skills. This study is conducted in consideration that installing WLAN in businesses is the latest trend and to test if it has significant effect on improving the job performance of the workers in one company.

This study will be helpful for the current and future business owners to decide whether to install WLAN or stick to the traditional LAN connection.

The following research aims were developed as a tool for the research topic: (1) To examine the usage of WLAN towards the enhancing of job performance of the employees in terms of mobility, productivity efficiency, and communication skills; (2) To enumerate and discuss the impacts of WLAN in one’s business and to the workers, if there is any; (3) To prove if WLAN helps the employees in improving their job performance in terms of mobility, productivity and efficiency; and (4) To provide findings based on the outcome of the research that will be helpful on the needed persons.

Background of the Study

During 1970 in the University of Hawaii, under the leadership of Norman Abramson, an American engineer and computer scientist developed the world’s first computer communication network named ALOHAnet using a low-cost ham-like radio. The bi-directional star topology of the system included seven computers deployed over four islands to communicate with the central computer on the Oahu Island without using phone lines.

In year 1979, F.R. Gfeller and U. Bapst published a paper in the IEEE Proceedings reporting an experimental wireless local area network using a diffused infrared communications. In 1980, P. Ferrert reported about an experimental application of a single code spread spectrum radio for wireless terminal communications in the IEEE National Telecommunications Conference. In 1984, a

comparison between Infrared and CDMA spread spectrum communications for wireless office information networks was published by Kaveh Pahlavan in IEEE Computer

Networking

Symposium

which

appeared

later

in

the

IEEE

Communication Society Magazine. In May 1985, the efforts of Marcusled, the FCC to announce experimental ISM bands for commercial application of spread spectrum technology. Later on, M. Kavehrad reported on an experimental wireless PBX system using code division multiple access. These efforts prompted significant industrial activities in the development of a new generation of wireless local area networks and it updated several old discussions in the portable and mobile radio industry.

The first generation of wireless data modems was developed in the year 1980 by amateur communication groups. They added a voice band data communication modem, with data rates below 9600 bit/s, to an existing short distance radio system such as a walkie talkie. The second generation of wireless modems was developed immediately after the FCC announcement in the experimental bands for non-military use of the spread spectrum technology. These modems provided data rates on the order of hundreds of kbit/s. The third generation of wireless modem aimed at compatibility with the existing LANs with data rates on the order of Mbit/s. Several companies developed the third generation products with data rates above 1 Mbit/s and a couple of products had already been announced by the time of the first IEEE Workshop on Wireless LANs.

The first of the IEEE Workshops on Wireless LAN was held during 1991. At that time early wireless LAN products had just appeared in the market and the IEEE 802.11 committee had just started its activities to develop a standard for wireless LANs. The focus of that first workshop was evaluation of the alternative technologies. In 1996, the technology was relatively mature. A variety of applications had been identified and addressed and technologies that enable these applications were understood. Chip sets aimed at wireless LAN implementations and applications, a key enabling technology for rapid market growth, were emerging in the market. Wireless LANs were being used in hospitals, stock exchanges, and other in building and campus settings for nomadic access, pointto-point LAN bridges, ad-hoc networking, and even larger applications through internetworking. The IEEE 802.11 standard and variants and alternatives, such as the wireless LAN interloper ability forum and the European HIPERLAN specification had made rapid progress, and the Unlicensed Personal Communications Services (PCS) and the proposed SUPERNet, which later on renamed as UNII, bands also presented new opportunities.

On July 21, 1999, AirPort debuted at the Macworld Expo in New York City with Steve Jobs picking up an iBook supposedly to give the cameraman a better shot as he surfed the Web. People quickly applause when they realized there were no wires. This was the first time Wireless LAN became publicly available at consumer pricing and easily available for home use. Before the release

of the Airport, Wireless LAN was too expensive for consumer use and used exclusively in large corporate settings.

Originally, WLAN hardware was so expensive that it was only used as an alternative to cabled LAN in places where cabling was difficult or impossible. Early development included industry-specific solutions and proprietary protocols, but at the end of the 1990s these were replaced by standards, primarily the various versions of IEEE 802.11 (Wi-Fi).An alternative ATM-like 5 GHz standardized technology, HIPERLAN, has so far not succeeded in the market, and with the release of the faster 54 Mbit/s 802.11a (5 GHz) and 802.11g (2.4 GHz) standards, almost certainly never will.

In 2009, 802.11n was added to 802.11. It operates in both the 2.4 GHz and 5 GHz bands at a maximum data transfer rate of 600 Mbit/s. Most of the newer routers are able to utilize both wireless bands, known as dual band. This allows data communications to avoid the crowded 2.4 GHz band, which is also shared with Bluetooth devices and microwave ovens. The 5 GHz band is also wider than the 2.4 GHz band, with more channels, which permits a greater number of devices to share the space. Not all channels are available in all regions.

Choosing to install WLANs or stick to the traditional wired LAN is debatable on technical forums and it is a major issue for the businesses. There are

advantages and disadvantages on both wired LANs and WLANs. And the concern of this research is about the aspects of WLAN. The advantages of WLAN are the fast setup, mobility, low cost and expandability or the ease of adding and moving workstations. On the other hand, its disadvantages are the difficulty to secure, interference, inconsistent connections huge power consumption and lesser speed than wired LANs. Although many businesses want mobility for their workers, the main concern is if the WLANs really effective on improving work performance of the workers against wired LANs.

Conceptual Framework

INPUT



Company with Wireless Local Area Network

PROCESS PPROCES S 

 

Assessment through survey questionnaire questionnaires to the employees Data Gathering Presentation, analysis and interpretation of results

OUTPUT

 

Results Determined the Effectiveness of using WLAN on the Job Performance of the Employees in Terms of Mobility, Productivity, Efficiency Efficiency,and and Communication skills

FEEDBACK Figure 1. The research paradigm of the effectiveness of using WLAN

on the job performance of the employees in terms of mobility, productivity, efficiency, and communication skills.

The researchers conceived the conceptual framework of this study based on the Input-Process-Output (IPO) system approach. This approach is composed of interrelated elements that served as our guide in solving the problem under investigation.

The first element is referred to as the input. It includes a company with wireless local area network. The second element is called the process. It involves the assessment by conducting a survey questionnaire to the employees of selected company, data gathering, and presentation, analysis and interpretation of result. And the last element is the output. It states the results of data being processed. The performance in terms of mobility, productivity, efficiency, and communication skills is represent by the result of the survey answered by the respondents in terms of their profile.

Statement of the Problem

This research aims to study the effectiveness of using WLAN on the work performance of the employees.

Specifically, the research seeks answers to the following questions:

1.

What is the profile of the respondents in terms of: 1.1 Age 1.2 Gender 1.3 Civil Status 1.4 Type of Employment 1.5 Length of Service

2.

What are the effects of using WLAN on the job performance of the

employees in terms of: 2.1 Mobility 2.2 Productivity 2.3 Efficiency 2.4 Communication Skills

3.

Is there a significant relationship between the respondents profile and

the effects of using WLAN on their job performance?

Hypothesis

Ho: There is no significant relationship between the respondents’ profile and the effects of using WLAN on their job performance.

Scope and Limitation of the Study

This investigation is conducted to determine the effectiveness of using Wireless Local Area Network (WLAN) on the job performance of the employees in terms of mobility, productivity and efficiency in selected companies in Santa Rosa City, Laguna as perceived by themselves.

The study focuses on the employees working in a selected company in Santa Rosa, Laguna. This involves a survey for those employees working in a WLAN-based company. The selection of the respondents are only limited to 30.

The aspects looked into were the mobility, productivity, efficiency, and communication skills of a worker.

Significance of the Study

The researchers believe that this research would be a great benefit to the following:

To the Government The results will also help if they can apply the usage of WLAN on their institution and helps to improve the job performance of their employees.

To the Companies The results of this study would be useful to the administrator to determine the strength and weaknesses of using Wireless Local Area Network and helps to decide whether to use WLAN for the betterment of their business.

To the University/School Administrator The results of the research will help them to determine if WLAN is applicable on this type of institution to be able to improve the performance of their workers.

To the managers It will help them to determine the level of job performance of their employees and to guide them to improve their work more.

To the employees This study will provide necessary information about the effectiveness of WLAN on their job performance and enhance it through the recommended enhancement program.

To the Future Business Owners It will help them to decide whether to install WLAN if it suited on their business.

To the Decision Makers It will provide them the findings of this research to decide for the approval of installing WLAN on their institution or for their other purposes.

To the Future Researchers They will benefit from this study; this may serve as a prototype plan for their research. The findings of this study can be used as basis of other future studies concerning on the same topic of this research.

Definition of Terms The following terms were defined according on the concept and operation for clarification and better understanding.

Communication Skills refers to the ability to convey information to another effectively and efficiently.

Company refers to an association or collection of individuals, whether natural persons, legal persons, or a mixture of both

Efficiency refers to the specific purpose of relaying the capability of a specific application of effort to produce a specific outcome effectively with a minimum amount or quantity of waste, expense, or unnecessary effort.

Employee refers to anyone who has agreed to be employed, under a contract of service, to work for some form of payment.

Employment refers to the relationship between two parties, usually based on a contract, one being the employer and the other being the employee.

Job Performance refers to the overall expected value from employees’ behaviors carried out over the course of a set period of time (Motowidlo, Borman, & Schmidt, 1997).

Mobility refers on the shift in work habits, with more employees working out of the office and using mobile devices and cloud services to perform business tasks.

Productivity refers to the amount of units of a product or service that an employee handles in a defined time frame.

Service refers to the set of actions or solutions that are put in place or performed to provide a repeatable and consistent set of outcomes, deliverables, and performance for people, organizations, and systems that represent consumers or beneficiaries of such results.

Wireless Local Area Network (WLAN) refers to the links of two or more devices using a wireless communication method. It usually provides a connection through an Access Point (AP) to the wider internet.

CHAPTER 2 Review of Related Literature Introduction

In my literature review, I have found a good representative literatures discussing about the importance and advantages of Wireless Local Area Network. However, little is written in detail about its effect on the job performance of the employees. By studying the relevant literature, it will help me understand more fully how WLANs play a big role in developing the job performance of an employee.

Foreign Studies

The wireless local area network is today a ubiquitous device often taken for granted as a default interface for networked devices by users and manufacturers alike. When the first personal computers appeared in the late 1970’s, they were meant to be placed on a desk. However, with the advent of laptop computers in the 1980’s, and handheld computers in the 1990’s, people began using these devices in airplanes, automobiles or outside. This new mobility presented new problems when the internet became widely used in the

mid 1990’s. People wanted to access the internet wherever they were. As a solution, engineers proposed connecting computers to the internet through a wireless radio link rather than ordinary wires – a wireless local area network.

The concept of wireless LAN was developed in the 1980’s, following the experiments performed by Norman Abramson at the University of Hawaii when testing for the first time the wireless communication between computers. A milestone in WLAN development occurred in 1985, when the Federal Communication Commission in the USA announced experimental industrial, scientific and medical (ISM) frequency bands for commercial applications of the spread spectrum technology which was being investigated for realizing WLANs. Since then, several efforts have been made to design an effective and affordable WLAN technology. (Paolo Santi, 2012)

(Clark et al, 1978) defined WLAN as a data communication network, typically a packet communication network, limited in geographic scope. While (Flickenger, 2005) see it as a group of wireless access points and associated infrastructure with in a limited geographic area, such as an office building or building campus, that is capable of radio communications.

Wireless LANs represent a major area for potential growth in this “new, new economy”, given the benefits offered by their implementation (including increased flexibility, productivity, and cost-effectiveness). With over 10% of US organizations having already either piloted or deployed wireless LAN infrastructure (with more than 25% having done so in some sectors), wireless LAN technologies are poised for dramatic growth over the next few years.

Indeed, the market for wireless LANs is projected to grow from $1.2 billion in 2000 to more than $5.6 billion in 2005. (Cahners-instat, April 2001)

Nowadays, one significant ways for employees to stay in touch besides cell phones, laptops, and handheld computers is wireless LAN. A wireless local area network uses high frequency radio waves rather than wires to communicate between computers or other devices (Webopedia, 2004). WLAN provide a variety of benefits to an organization. It can provide mobility and flexibility, which can lead to improvements in productivity and business opportunities (Wireless LAN, 2004).

Wireless local area networks (WLANs) keep mobile workers connected without information technology (IT) professionals having to install wiring through-out a building. Temporary workspaces can be set up and internet access can be made available in different meeting locations without the need to rewire. Wireless Internet service providers (WISPs) are also offering access at various locations that would make it convenient to travellers and mobile workers (Public Access, 2004). They are able to connect their laptops or other devices without wires or having to find a data port in airports or hotels. Unlike the past when employees worked from the same location, organizations today enjoy more freedom and flexibility in their workforces because of wireless local area networks (Cisco, 2004).

Different organizations using wireless networks enable their employees to gain access to valuable information pertaining to the business whenever necessary.

Not only would vital data be available that could aid an employee in closing a deal, but time could also be saved when correspondences can be answered quickly and at any place via e-mail. Organizations are investing in wireless local-area networks because they feel their requirements for increased productivity are being met and wireless networks will expand in the future (Intel, 2004).

Canada, US and UK have reported that managers worked longer hours and Experienced a sense of “working high speed” all the time as reported by HRDC (2005), Patel (2002), and Guest (2002) respectively. This appears as a worldwide trend both in developing and developed countries (Bell & Hart, 1999; Black & Lynch, 2001; Guest, 2002; Healy, 2000). While some employees enjoy compensation for the extended work hours and their 24/7 accessibility, for most executives, who are not covered by the overtime legislation (US_Department_of_Labor, 2006), these extra hours are just an extension of their work demands. The ICT cluster seems to be adding on to the virtual hours worked. Extended work hours are reported to have an adverse impact on work-life balance of employees (Chesley, 2005; Gutek et al., 1991; Parasuraman & Simmers, 2001) and on employee health (Sparks et al., 1997). There is a growing concern on the ability of communication technologies to create an “e-leash” on employees (Rothberg, 2006). Addiction to these technologies is considered comparable to drug addiction (McIntyre, 2006). With increasing concerns on the deteriorating quality of home and family life leading to a variety of social problems, the concept of work-life balance has drown the attention of the workforce, employers, and public policy makers. Therefore, it

would be important to assess the true impact of the ICT cluster on the worklife balance of modern employees. Recent literature analyzed the usage patterns of mobile devices addressing Diverse issues (Arnold, 2003; Chesley, 2005; Churchill & Munro, 2001; Jarvenpaa & Lang, 2005; Perry et al., 2001; Schlosser, 2002). Schlosser (2002) focused on the meanings assigned by employees to mobile devices while the paradoxes of mobile usage were addressed by Jarvenpaa and Lang (2005). Research has also addressed the concepts of “anytime, anywhere” in the context of teleworking (Nath & Chen, 2005; Perry et al., 2001; Venkatesh et al., 2003). Local Studies

The increasing importance of Information and Communication Technology (ICT) in policy discussions is due in part to what it can bring to the developing world, and these are, more efficient governments, productive businesses, globally competitive knowledge workers, and empowered rural communities. In another, beyond these possibilities, there is also growing evidence that ICT, if used in the right way and for the right purposes, can have a dramatic impact on social and economic development goals as well as play a key role in broader national development strategies (Digital Community Task Force, 2001). Reinforcing these hopes about ICTs is the observation that information is becoming a critical resource and basis for competition that leaves developing countries with no real choice but to invest in ICT in order to participate in the

global economy and consequently avoid the tremendous costs of exclusion (Arjun Bedi, 1999).Over the past decades, ICT, particularly the Internet, has become an important tool for development. There are very good reasons for why developing countries should include widespread use of the Internet in their development goals. The Internet can help improve governance, can create more productive businesses, and can promote knowledge communities. The Internet can facilitate better governance by making government processes more efficient and transparent, and contribute to delivering useful government information and services quickly. By 2005, of the 191 UN Member States, 179 (or almost 94%) had some form of eGovernment initiative, up From 178 member states in 2004 and 143 member states in 2001. According to the UN eGovernment Report, “not only did more countries come online, they expanded and consolidated their e-services further.” However, what could be the most significant contribution of Internet use in governance is enhancing citizen participation. Some have argued that the Internet has made direct democracy possible. The Internet is a unique technology in that it provides universal access to information and knowledge, affording the “same powerful capabilities to everyone who has access to the network no matter where they are.” This equality of access is a key reason why the Internet fosters innovation. Anyone with a possible solution can simply connect to the Internet to see if the solution works or might be seen by others as useful. Lawrence Lessig believes that the 'end-to-end' design of the Internet (where the 'intelligence' is at the edge of

The network) “renders the Internet an innovation commons, where innovators Can develop and deploy new applications or content without the permission of anyone else” (emphasis in original). The Internet as an innovations common is even more apparent with Web 2.0. The current definition of universal access is based on three key characteristics: affordability, accessibility and quality of service (Tim Kelly, 1999). Governments, however, have the choice to define and set indicators of access in consideration of these. Universal access definitions, indicators, and targets are normally identified in national development plans. Logic and practicability of universality definition are critical since indicators and targets hinge on these definitions. Finally, universal access is discussed not only in terms of access to devices or services that provide the conduit for information. It is also discussed in terms of access to information or content itself, and usability. Bridges.org identifies “real access” criteria to analyze all issues surrounding ICT access and use. Since the passing of Republic Act (RA) No. 7925 (s. 1995), the major telecommunications law, more than a decade ago, there has been a notable increase in access to ICT and ICT services. Progress in installed line teledensity has been evident in its increase from 2.01 in 1995 (since the passing of the law) to 9.12 in 1999, while in mobile network coverage, 99% of the total population was reached (Figure 2, below). The Philippines has the most number of SMS messages sent in the world, and this number has increased exponentially with an increase in the number of its subscribers. At the same

time, Internet subscribers more than doubled in number compared to 3 years ago23. We also can boast of more than 700 operating telecenters and information kiosks to service outlying provinces and municipalities, and this apart from a good number of cybercafes that have been set up and were made possible by lower investment costs for Internet businesses over the last 5 years. The Philippines has joined the ICT revolution.

Chapter III Methodology of Research and Procedure This chapter presents the research methodology and procedures employed on the collection, analysis and interpretation of the data required in this study. Furthermore, it contains the type of research method used, description of the respondents, type of instrument used and validation, data gathering procedure and the statistical treatment of data.

Research Method Used This study made use of Descriptive Research Method which is designed for the researchers to gather information about the effectiveness of using wireless local area network (WLAN) on the job performance of the employees of selected companies in Santa Rosa, Laguna. It includes the recording, description, analysis and the presentation of the information gathered and processes involve. According to Calderon (1996), the Descriptive Research Method is a purposive process of data gathering, analyzing, classifying, and tabulating data about

prevailing conditions,

practices, beliefs, processes, trends, and cause-and-effect

relationships and then adequate and accurate interpretation about such data with or without the aid of statistical treatment (Cited Macatangay, 2013, p. 368). Since this study is concern with the effects of wlan, the gathered data should be properly interpret and validate to obtain concrete fact and strong-based information about the subject.

Description of the Respondents The researchers were able to gather information composing of 30 selected employees. 10 of the respondents came from Century Tuna Food Incorporated and the 20 respondents came from Malate Po Trading.

Sampling Design The study used non probability sampling of subjects. In this sampling design, the researcher selects the respondents who were conveniently available. The respondents of the study were the employees. Non-probability sampling is a sampling technique where the samples are gathered in a process that does not give all the individuals in the population equal chances of being selected. Convenience sampling is probably the most common of all sampling techniques. With convenience sampling, the samples are selected because they are accessible to the researcher. Subjects are chosen simply because they are easy to recruit. This technique is considered easiest, cheapest and least time consuming.

Sampling may be defined as measuring a small portion of something and then making a general statement about the whole thing. It enables the study of a large, heterogeneous population more economic wise, meaning not too costly, and more realistic and possible to make.

Research Instrument Used Under the basic types of Descriptive Research Method, the technique used is the Survey Method, which is also known as normative survey. With this method, researchers are able to statistically study the specific areas that must be concentrate. Findings regarding the effectiveness of using wlan which are commonly adopted by the employees are obtained with the use of the survey method. In survey method, the respondents answer questions given through interviews or questionnaires. After the respondents answer the questions, the researchers describe the responses given. In order for the survey to be both reliable and valid, it is important that the questions are constructed properly. Questions should be written so they are clear and easy to comprehend (Hale, n.d.: online) Survey questionnaire will be the main instrument of the study. The questionnaire will consist of four parts: profile of the respondent and the question proper. The survey questionnaire was distributed on their work area. The instrument used was a researcher made questionnaire checklist to gather the needed date. The draft of the questionnaire was drawn out based on the researchers readings. In the preparation of the instrument, the requirements in the designing of good data collection instrument were considered.

Data gathering procedure The first step before going to the testing proper is to make a request letter from the managers of the company. Upon approval, the researchers retrieves the request letter. The employees from the two companies were selected in the administration of survey. The respondents were given enough time to answer the questions. After the data gathering, the researchers now collected it for the tallying the scores and to apply the statistical treatment to be used with the study. Statistical Treatment of Data The following were used for the interpretation of data: Frequencies-Percentage was used in determining the profiles of the respondents in terms of demographic variables (age, gender, civil status, company, length of service and type of employment) and their response on the survey. The formula is

Where: f – Frequency N – Number of cases Weighted mean will be used to identify the weak and strong areas for this study. The formula is ∑ Pearson r was used to determine if there is significant relationship between the profile of the respondents and their level of job performance using WLAN.

Likert scale We used this values for interpreting the mean of the values.

Weight 4.50 above 3.50-4.49 2.50-3.49 1.50-2.49 Below 1.50

Scale 5 4 3 2 1

Verbal Interpretation Strongly Agree Agree Moderately Agree Disagree Strongly Disagree

CHAPTER 4 Presentation, Analysis and Interpretation of Data

This chapter presents the findings, analysis and interpretation of data gathered whose main objective is to found out the effectiveness of using WLAN on the job performance of the employees.

The research problems enumerated in Chapter 1 serve as the guide for the presentation, analysis and interpretation of data.

After the survey was conducted, the data gathered were tabulated, treated statistically and analyze according to the specific problems of the study. Table 1

Profile of the Respondents in terms of age Age 18-20 21-23 24-26 27-29 30-32 33-35 36-38 Total Average Age: 26.17

Frequency 8 2 2 6 5 4 3 30

Percentage 26.67% 6.67% 6.67% 20% 16.67% 13.33% 10% 100%

Rank 1 6.5 6.5 2 3 4 5

Table shows the profile of the respondents. Most of the respondents were age 18-20 years old with 8 respondents and the least were ages 21-23 and 26-26 years old with both two respondents each. Table 2 Profile of the Respondents in Terms of Gender

Gender Male Female Total

Frequency 18 12 30

Percentage 60% 40% 100%

Rank 1 2

In terms of the gender, the majority were male with 18 respondents while female has 12 respondents. Table 3 Profile of the Respondents in Terms of Civil Status Civil Status Single

Frequency 20

Percentage 66.67%

Rank 1

Married Total

10 30

33.33% 100%

2

In terms of civil status, most of the workers are single with 20 respondents while 10 of them are married.

Table 4 Profile of the Respondents in Terms of Employment Type of Employment Regular Part-Time Contractual Total

Frequency

Percentage

Rank

27 2 1 30

90 6.6667 3.3333 100%

1 2 3

In terms of employment, 27 of them were regular, 2 of them are part-time and only one respondent is contractual. Table 5 Profile of the Respondents in Terms of Length of Service

Length of Service Less than 1 year 1-2 years 3-4 years 5 years onwards Total

Frequency 9 11 8 2 30

Percentage 30% 36.67% 26.67% 6.67% 100%

Rank 2 1 3 4

In terms of length of service, most of the respondents worked for 1-2 years with 9 respondents and only 2 of them were worked for more than 5 years. Table 6

Level of Job Performance in terms of Mobility

Statement

5

4

F 3 2 1

1. I can connect to WLAN 7 17 3 2 1 anywhere in our area to do my work. 2. I use my own gadgets like laptops and mobile phones to 7 15 2 3 3 connect on the WLAN to do my work. 3. I can continue my work at 16 7 1 2 4 home with the use of WLAN. 4. I can work anytime with 6 18 4 2 0 the use of WLAN. 5. I use WLAN to send important 9 16 3 2 0 documents files on the work. 6. With WLAN, I can work 7 16 4 2 1 without supervision as necessary. 7. With 5 15 5 5 0 WLAN, I

5

4

23.33% 56.67%

23.33%

50%

53.33% 23.33%

P 3

2

1

10%

6.67%

6.67%

10%

3.33%

6.67%

WM

R

VI

3.33%

3.90

4

Agree

10%

3.67

13.33% 3.97

6.5 Agree

2

Agree

20%

60%

13.33%

6.67%

0%

3.93

3

Agree

30%

53.33%

10%

6.67%

0%

4.07

1

Agree

6.67%

3.33%

3.87

5

Agree

0%

3.67

23.33% 53.33% 13.33%

16.67%

50%

16.67% 16.67%

6.5 Agree

use Cloud storage services such as Dropbox or SugarSync to keep work documents and synchronized as well. Sub-mean

3.87

Agree

Table 7 Level of Job Performance in terms of Productivity

Statement

5

4

F 3 2 1

1. WLAN helps me to motivate to 6 18 5 1 be highly productive. 2. With WLAN, I work hard and 6 19 5 0 work smart. 3. WLAN helps me to produce 9 15 4 2 more outputs. 4. WLAN helps me to produce 12 16 1 1 good quality of work. 5. WLAN helps me generates and 10 16 3 1 implements creative ideas. 6. WLAN helps me to be productive beyond 8 17 4 1 standard requirements. 7. WLAN builds 10 14 5 1

P 5

4

0

20%

60%

0

20%

0

30%

50%

0

40%

53.33%

WM

R

VI

16.67% 3.33% 0% 3.97

7

Agree

3

63.33% 16.67%

2

0%

1

0% 4.03

5.5 Agree

13.33% 6.67% 0% 4.03

5.5 Agree

3.33%

3.33% 0% 4.30

1

Agree

10%

3.33% 0% 4.17

2

Agree

0 26.67% 56.67% 13.33% 3.33% 0% 4.07

4

Agree

0 33.33% 46.67% 16.67% 3.33% 0% 4.10

3

Agree

0 33.33% 53.33%

productivity by being well organized. Sub-mean

4.10

Agree

Table 8 Level of Job Performance in terms of Efficiency

Statement

5

F 4 3 2 1

P 5

1. My workplace provides me fast 8 15 4 3 0 26.67% connection to the WLAN. 2. WLAN helps me to make my job 10 14 4 2 0 33.33% easier. 3. WLAN helps me to finish my work 13 13 2 2 0 43.33% faster. 4. Through WLAN, I meet the work 5 19 4 2 0 16.67% deadlines 5. With WLAN, I use my time 8 16 5 1 0 26.67% effectively. 6. With WLAN, I can work with less 12 12 4 2 0 40% spend on the resources. 7. With WLAN, I can manage 7 18 3 2 0 23.33% information and data effectively. Sub-mean

WM R

VI

4

3

2

1

50%

13.33%

10%

0%

3.93

6

Agree

46.67% 13.33% 6.67% 0%

4.07

3

Agree

43.33%

6.67% 0%

4.23

1

Agree

63.33% 13.33% 6.67% 0%

3.90

7

Agree

53.33% 16.67% 3.33% 0%

4.03

4

Agree

4.13

2

Agree

4.00

5

Agree

40%

60%

6.67%

13.33% 6.67% 0%

10%

6.67% 0%

Table 9 Level of Job Performance in terms of Communication skills

4.04

Agree

Statement 1. With WLAN, I manage to express my ideas clearly. 2. With the aid WLAN, I can propose solutions to problems. 3. With the aid of WLAN, I can demonstrate effective communication skills. 4. With the aid of WLAN, I collaborate effectively with other department members as necessary. 5. With the WLAN, I determine possible causes of confusion, and I deal with them up front. 6.With WLAN, I communicate easily with employees at all levels 7. With WLAN, I always wellorganized with my written work. Sub-mean

5

4

F 3 2 1

P 5

4

3

2

1

R

VI

3.77

7

Agree

4 19 3 4 0 13.33% 63.33%

10%

4 20 3 3 0 13.33% 66.67%

10%

10%

0%

3.83

5.5

Agree

6 18 3 3 0

20%

60%

10%

10%

0%

3.90

4

Agree

9 15 4 2 0

30%

50%

13.33%

6.67%

0%

4.03

1

Agree

6 16 5 3 0

20%

53.33% 16.67%

10%

0%

3.83

5.5

Agree

6 19 2 3 0

20%

63.33%

6.67%

10%

0%

3.93

2.5

Agree

70%

3.33%

10%

0%

3.93

2.5

Agree

5 21 1 3 0 16.67%

13.33% 0%

WM

3.89

Table 10 Total Level of Job Performance

Agree

Areas of Job Performance Mobility Productivity Efficiency Communication Skills Grand Mean

WM

R

VI

3.87 4.10 4.04

4 1 2

Agree Agree Agree

3.89

3

Agree

3.96

Agree

The respondents agree on the areas of job performance in mobility, productivity,efficiency,and communication skills with the weighted mean of 3.87, 4.10, 4.04, and 3.89 respectively

Table 11 Correlation in terms of age

Areas of Job Performance

r value

Mobility

0.12654

VI

D f

Very small

2 8

α

critica l value

p value

VI

Decisio n

0.0 5

-0.361

0.67501

Significa nt

Reject Ho

Productivity

0.05983 5

Efficiency

0.00981 8

Communicatio n Skills

0.03227

Total

0.03133

correlatio n Very small correlatio n Very small correlatio n Very small correlatio n Very small correlatio n

0.361

0.31718 4

Not significan t

Accept Ho

0.0 5

0.361

0.05195 4

Significa nt

Reject Ho

2 8

0.0 5

-0.361

0.17083

Not Significa nt

Accept Ho

2 8

0.0 5

-0.361

Not significan t

Accept Ho

VI

Decisio n

2 8

0.0 5

2 8

0.16585

Table 12 Correlation in terms of gender

Areas of Job Performance

Mobility Productivity Efficiency Communicatio n Skills Total

r value 0.2193 8 0.0474 7 0.1485 2 0.1722 8

VI

Very small correlatio n Very small correlatio n Very small correlatio n Very small correlatio n Very small - correlatio 0.1700 n 9

df

α

critica l value

2 8

0.0 5

-0.361

2 8

0.0 5

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

-0.361

p value 1.1898 6 0.2514 8

-0.7947 0.9254 5 0.9133 6

Significan t

Reject Ho

Not Significan t Significan t

Accept Ho

Significan t

Reject Ho

Significan t

Reject Ho

Reject Ho

Table 13 Correlation in terms of company

Areas of Job Performance

Mobility

Productivity

Efficiency Communicatio n Skills Total

r value 0.5595 4 0.0109 6 0.1624 7 0.2622 3

VI High correlation Very small correlation Very small correlation

Moderatel y small correlation Moderatel -0.2959 y small correlation

df

α

critica l value

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

2 8

0.0 5

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

-0.361

p value 3.5723 8 0.0580 2 0.8712 8 1.4378 9 1.6391 4

VI

Decisio n

Significan t

Reject Ho

Not significant

Accept Ho

Significan t

Reject Ho

Significan t

Reject Ho

Significan t

Reject Ho

Table 14 Correlation in terms of civil status

Areas of Job Performance

Mobility Productivity

Efficiency Communicatio n Skills Total

r value 0.0417 6 0.3179 3

VI Very small correlation

moderately small correlation Moderatel y small -0.3114 correlation Very small correlation -0.1718 - Very small

critica l value

df

α

2 8

0.0 5

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

2

0.0

-0.361

-0.361

p value 0.2211 5 1.7744 2 1.7339 8 0.9228 2 -

VI

Decisio n

Not Significan t Significan t

Accept Ho

Significan t

Reject Ho

Significan t

Reject Ho

Significan

Reject Ho

Reject Ho

0.2251 correlation 4

8

1.2227 t 1

5

Table 15 Correlation in terms of employment

Areas of Job Performance

r value

Mobility -0.16969

Productivity 0.15133 6

Efficiency 0.01196 1

Communicatio n Skills Total

0.06091 2 0.00397 8

VI Very small correlatio n Very small correlatio n Very small correlatio n Very small correlatio n Very small correlatio n

df

α

2 8

0.0 5

critica l value

p value

-0.361

VI

Decisio n

significan t

Reject Ho

significan t

Reject Ho

-0.91115

2 8

0.0 5

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

-0.361

0.81012 4 Not significan 0.06329 t 7 Not 0.32291 significan 4 t Not significan 0.02105 t

Accept Ho

Accept Ho Accept Ho

Table 16 Correlation in terms of length of service

Areas of Job Performance

Mobility Productivity

r value 0.6195 7 0.1794 1

VI High correlation Very small correlation

df

α

critica l value

2 8

0.0 5

-0.361

2 8

0.0 5

-0.361

p value 0.6195 7 0.1794 1

VI

Decisio n

Significan t

Reject Ho

Not significant

Accept Ho

Efficiency

Communicatio n Skills Total

0.3791 3 0.4629 6 0.4728 1

Moderatel y small correlation Moderatel y small correlation Moderatel y small correlation

2 8

0.0 5

2 8

0.0 5

2 8

0.0 5

-0.361 -0.361

-0.361

0.3791 3 0.4629 6

Significan t

Reject Ho

Significan t

Reject Ho

Significan - t 0.4728 1

Reject Ho

Chapter 5 SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

This chapter combines the highlights of the significant findings of the study, conclusions and the recommendations presented by the researcher.

This research work was undertaken to investigate the effectiveness of using wlan on the job performance of the employees.

Specifically, the research seeks answers to the following questions:

3.

What is the profile of the respondents in terms of: 3.1 Age 3.2 Gender 3.3 Civil Status 3.4 Type of Employment 3.5 Length of Service

4.

What are the effects of using WLAN on the job performance of the

employees in terms of: 2.1 Mobility 2.2 Productivity 2.3 Efficiency 2.4 Communication Skills

5.

Is there a significant relationship between the respondents profile and the effects of using WLAN on their job performance?

Ho: There is no significant relationship between the respondent’s profile and the effects of using WLAN on their job performance. Summary of Findings According to our findings regarding the significant relationship between the respondent’s profile and the effects of using WLAN, it shows that there is significant relationship between the Job performance and the profile of the respondents in terms of gender, company, civil status and length of service. While there is no significant relationship between the job performance and the profile of the respondents in terms of age and type of employment.

Conclusions The following conclusions were revealed by this study:

1. In terms of the gender, the majority were male with 18 respondents while female has 12 respondents. 2. In terms of civil status, most of the workers are single with 20 respondents while 10 of them are married. 3. . Most of the respondents were age 18-20 years old with 8 respondents and the least were ages 21-23 and 26-26 years old with both two respondents each. 4. In terms of employment, 27 of them were regular, 2 of them are part-time and only one respondent is contractual. 5. In terms of length of service, most of the respondents worked for 1-2 years with 9 respondents and only 2 of them were worked for more than 5 years. 6. The respondents agree on the areas of job performance in mobility, productivity,efficiency,and communication skills with the weighted mean of 3.87, 4.10, 4.04, and 3.89 respectively

Recommendations

To the Government They can apply the usage of WLAN on their institution and helps to improve the job performance of their employees.

To the Companies

I will be useful to the administrator to determine the strength and weaknesses of using Wireless Local Area Network and helps to decide whether to use WLAN for the betterment of their business.

To the University/School Administrator It will help them to determine if WLAN is applicable on this type of institution to be able to improve the performance of their workers.

To the managers It will help them to determine the level of job performance of their employees and to guide them to improve their work more.

To the employees This study will provide necessary information about the effectiveness of WLAN on their job performance and enhance it through the recommended enhancement program.

To the Future Business Owners It will help them to decide whether to install WLAN if it suited on their business.