Glenda Stoldt has over 15 years of business experience supporting C-Level executives and other management level staff to...
GLENDA STOLDT
[email protected] ♦ www.linkedin.com/in/glendastoldt EXECUTIVE ASSISTANT, TECHNICAL WRITER, PROJECT COORDINATOR, and BUSINESS PROCESS ANALYST PROFESSIONAL SUMMARY Over 15 years of business experience supporting C-Level executives and other management level staff to perform diversified and advanced administrative functions and other related services; including, project management, business process analysis and technical and creative writing. CORE COMPETENCIES Meeting the needs of an organization through sound judgment in decision making; trusted to use discretion in regard to confidential and sensitive information; excellent verbal and written communication skills; time management; leadership; Microsoft Word, Excel, PowerPoint, Publisher, Visio, SharePoint, Outlook and Google Applications; meeting management; superior customer relations; SharePoint development; Web content development; contract administration; requirements tracking; risk mitigation; creative problem solving; willingness to learn; highly organized; self-motivated; flexible and adaptable. EXPERIENCE EXECUTIVE ASSISTANT
Trusted liaison with Board of Directors, executives, customers and vendors Drafted and disseminated executive communications and correspondence Managed meeting schedules, travel and prepared expense reports Prepared memos and correspondence for dissemination Conducted research, compiled data, and prepared reports for consideration and presentation by executives, committees and boards of directors Responsible for meeting preparation to include informational meeting packets with agendas and catering, attended meetings to record minutes, then transcribed and distributed minutes of meetings to stakeholders Created marketing materials and wrote content for brochures and advertising Answered phone calls and directed calls to appropriate personnel Edited website content Gathered data and published metrics and other graphical financial reports Managed capital and operations budgeting process Responsible for strategic planning project tracking and reporting Managed contracts, contract database and hard copy files Created PowerPoint presentations for strategic planning sessions, Board of Directors meetings and employee forums Designed, wrote and published newsletters Maintained online presence (website) Intranet design, implementation and administration (SharePoint)
TECHNICAL WRITER and BUSINESS PROCESS ANALYST Developed and implemented a project artifact archiving system and wrote annual research and development narratives that contributed significantly to Sage’s $2 million R&D Tax Credit several years running Worked with a team of experts to develop, write and edit award winning hard copy and online user documentation, and online Help Wrote the Software Development Life Cycle and processes and procedures that were adopted by other business development teams
GLENDA STOLDT EXPERIENCE (CONT.) PROJECT MANAGEMENT
Managed diverse, cross-functional release assessment and launch teams for multiple, concurrent product releases Released 6 products within 18 months, one of which was delivered a month early and brought in $300 thousand in revenue within 3 months (more than any other product release) Championed change to meet the needs of the organization by developing and implementing a cross product line project schedule strategy that included risk mitigation and resolution Improved the culture of the project teams by restructuring meetings, encouraging cohesiveness through open communication, and emphasizing the importance of each team member’s ability to creatively solve problems Created and implemented a database and corresponding written process for entering and tracking project requirements Responsible for analysis report preparation, including charts that helped management determine where resources were needed the most, which products to expand, and how to improve customer satisfaction Managed partner and customer external software test programs for multiple, concurrent product releases EMPLOYMENT HISTORY June, 2014 – March, 2015
Temporary Work Assignments Orange County, California
January, 2012 – April, 2014
Niobrara Health & Life Center Executive Assistant to the CEO
August, 2011 – January, 2012
Contract Services Lusk Herald Contributing Reporter Contract Services Ayn Rand Institute Project Manager
January, 2011 – March, 2011
Contract Services Mortgage Outreach Services Business Process Analyst
February, 2011 – August, 2010 January, 2000 – December, 2008
Sage Software Project Manager and Technical Writer EDUCATION
California State University, Fullerton – Certificate in Technical Writing University of California, Irvine – Certificate in Software Development Engineering
