Exchange Ticketing Course
Address: 24 Alkeou St, Engomi P.O.Box 25326, 1308 Nicosia – Cyprus Tel: 357-22664515, Fax: 357-22664502, SITA:NICXZCY e-mail:
[email protected]
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No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of the publisher. Copying software used in this course is prohibited without the express permission of ZENON National Distribution Centre Ltd. Making unauthorised copies of such software violates copyright law, which includes both civil and criminal penalties.
Table of Contents
EXCHANGE TICKETING TIPS........................................................................ 1
EVEN EXCHANGE .......................................................................................... 2 WHERE TO LOOK! ........................................................................................... 2 EVEN EXCHANGE – PHASE 3 ............................................................................ 3 EVEN EXCHANGE – PHASE 3.5 ......................................................................... 6 EVEN EXCHANGE – PHASE 3.75 ....................................................................... 9 EVEN EXCHANGE – PHASE IV......................................................................... 12
ADDITIONAL COLLECTION.......................................................................... 15 WHERE TO LOOK! ......................................................................................... 15 ADDITIONAL COLLECTION – PHASE 3............................................................... 16 ADDITIONAL COLLECTION – PHASE 3.5............................................................ 20 ADDITIONAL COLLECTION – PHASE 3.75.......................................................... 24 ADDITIONAL COLLECTION – PHASE IV ............................................................. 28
EXCHANGE TICKETING TIPS These notes are to help you to establish exactly what format is required for your exchange transaction. 1.
You must have the ticket to be exchanged in your possession at the time of making the reissue entry unless it is an electronic ticket.
2.
You need to establish whether this is an even exchange or an additional collection. (The fare must be recalculated from the point of origin in the original currency using the NUC rate of exchange which was in effect on the date of original issue).
3.
You need to establish whether the ticket to be exchanged has ever been reissued before. (First Reissue or Subsequent Reissue)
Note Whenever a ticket is being reissued against a PNR which contains more that one passenger, the name relate format must also be added to your format e.g. ‡N1.1
UNUSED TICKET 1. The itinerary prices as required just by entering WP. Make the regular even exchange/additional collection entry. 2. The itinerary prices as required by entering WP and with the inclusion of a pricing qualifier i.e. passenger type, segment select etc. Make the regular even exchange/additional collection entry, remembering to include the relevant pricing qualifier. 3. The itinerary prices as required by entering WP and with the inclusion of a pricing qualifier ‘3.5 or 3.75’ i.e. force fare or discount etc. Make the regular even exchange/additional collection entry, remembering to include the relevant ‘3.5 or 3.75’ pricing qualifier. 4. The itinerary no longer prices by entering WP. A Phase IV must be built. Build the Exchange Phase IV and then make the Phase IV even exchange/additional collection entry.
PARTIALLY USED TICKET (INTERRUPTED JOURNEY) This type of transaction must always be based on a Phase IV. The fare must be recalculated from the point of origin and the full routing of the itinerary must be shown on the new ticket. Build the Exchange Phase IV and then make the Phase IV even exchange/additional collection entry.
___________________________________________________________________________________ Zenon NDC Ltd 1 Exchange Ticketing Course September 2003
EVEN EXCHANGE WHERE TO LOOK! The fare for the new itinerary is of the same or lower cost than the ticket already held by the passenger. This applies to both the base fare and the tax. The ticket held can be reissued with ‘No Additional Collection’. Before attempting to reissue a ticket there is certain information you must know. Without this information you are unable to complete the exchange ticket transaction.
Has the ticket ever been exchange/reissued before………….?
First Reissue 1. The original ISI (International Sales Indicator) code. (ISI box) 2. The number of the ticket which is to be exchanged including the 3 digit airline code, excluding the check digit. 3. The coupon numbers which are to be exchanged. 4. The date and place of ticket, originally issued. (Date box and Place of Issue box) 5. The IATA number belonging to the original issuing office. (Issuing Office Code box) 6. The original form of payment. (Form of Payment box) 7. The validating airline, baggage allowance and validity dates required for the new ticket.
Subsequent Reissue 1. The original ISI (International Sales Indicator) code. (ISI box) 2. The number of the ticket which is to be exchanged including the 3 digit airline code, excluding the check digit. 3. The coupon numbers which are to be exchanged. 4. The original ticket number (Original Issue box) 5. The date and place of ticket originally issued. (Original Issue box) 6. The IATA number belonging to the issuing office of the original ticket. (Original Issue box) 7. The form of payment from the original and any subsequent reissues. (Form of Payment box) 8. The validating airline, baggage allowance and validity dates required for the new ticket.
___________________________________________________________________________________ Zenon NDC Ltd 2 Exchange Ticketing Course September 2003
Even Exchange – Phase 3
The itinerary prices as required just by entering WP (and/or adding pricing qualifiers). There is no additional money to be collected. e.g.
WP
First Reissue W‡ETSITI0481234123123/A/ /01MAR03NIC/91234567‡FEFCASH‡ACY‡BA*20K‡ V1/2* 19JAN‡Y*ECYP
Subsequent Reissue W‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567‡FEFCASH‡ ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________ Zenon NDC Ltd 3 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡ET
Ticketing command plus ET (Exchange Ticket)
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
A
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
FEFCASH
Form of payment from the original ticket Use any of the following as the original form of payment FEFCC Credit Card (card number not required) FEFCASH or FEFCA Cash FEFCHEQUE or FEFCK Cheque FEFAGT Agent FEFNONREF Non Ref
ACY
Validating airline
BA*20K
Baggage allowance
V1/2*…
Validity date/s.
Y*ECYP
To specify in which currency the reissued/original ticket was issued. Maximum of 3 currency codes can be entered e.g. ‡Y*EUSDFRFDEM
See the next page for optional exchange ticketing elements
___________________________________________________________________________________ Zenon NDC Ltd 4 Exchange Ticketing Course September 2003
Any of the following can be added to the end of your exchange ticketing entry if required:
To add to or to override the Sabre endorsements: ‡ED
Followed by an endorsement (to be added to the existing endorsements) e.g. ‡EDNO REFUNDS
‡EO/
Followed by an endorsement (to override the existing endorsements) e.g. ‡EO/NO REFUNDS
In addition to the above, please ensure that any pricing qualifiers used to price the ticket are also included in your exchange ticketing entry. These qualifiers can be added to the end or the beginning of the format. For example: P
Followed by a passenger type e.g. PCNN
S
Followed by selected segment numbers e.g. S1/4
TX
Followed by the desired tax amounts and codes e.g. TX10.00GB/2.10FR
Note If there is more than one passenger in the PNR the exchange ticket format must be name related. A separate exchange ticketing format must be made for each name field. N
Followed by the name number of the passenger e.g. N1.1
___________________________________________________________________________________ Zenon NDC Ltd 5 Exchange Ticketing Course September 2003
Even Exchange – Phase 3.5
The itinerary only prices as required if the fare basis is forced into the pricing format. There is no additional money to be collected. e.g.
WPQYBB or
WPS1*QYBB‡S2*QY
First Reissue W‡QYBB‡ETSITI0481234123123/A/ /01MAR03NIC/91234567‡FEFCASH ‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡ETSITI0481234123123/A//01MAR03NIC/91234567 ‡FEFCASH‡ABA‡BA*20K‡V1/2* 19JAN‡Y*ECYP
Subsequent Reissue W‡QYBB‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567 ‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/ 91234567‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________ Zenon NDC Ltd 6 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡
Ticketing command
QYBB
Q followed by the fare basis to be quoted
ET
The Exchange Ticketing Command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
A
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
FEFCASH
Form of payment from the original ticket Use any of the following as the original form of payment FEFCC Credit Card (card number not required) FEFCASH or FEFCA Cash FEFCHEQUE or FEFCK Cheque FEFAGT Agent FEFNONREF Non Ref
ACY
Validating airline
BA*20K
Baggage allowance
V1/2*…
Validity date/s.
Y*ECYP
To specify in which currency the reissued/original ticket was issued. Maximum of 3 currency codes can be entered e.g. ‡Y*EUSDFRFDEM
See the next page for optional exchange ticketing elements ___________________________________________________________________________________ Zenon NDC Ltd 7 Exchange Ticketing Course September 2003
Any of the following can be added to the end of your exchange ticketing entry if required:
To add to or to override the Sabre endorsements: ‡ED
Followed by an endorsement (to be added to the existing endorsements) e.g. ‡EDNO REFUNDS
‡EO/
Followed by an endorsement (to override the existing endorsements) e.g. ‡EO/NO REFUNDS
In addition to the above, please ensure that any pricing qualifiers used to price the ticket are also included in your exchange ticketing entry. These qualifiers can be added to the end or the beginning of the format. For example: P
Followed by a passenger type e.g. PCNN
TX
Followed by the desired tax amounts and codes e.g. TX10.00GB/2.10FR
Note If there is more than one passenger in the PNR the exchange ticket format must be name related. A separate exchange ticketing format must be made for each name field. N
Followed by the name number of the passenger e.g. N1.1
___________________________________________________________________________________ Zenon NDC Ltd 8 Exchange Ticketing Course September 2003
Even Exchange – Phase 3.75
The itinerary only prices as required if a discount is applied to the pricing format. There is no additional money to be collected. e.g.
WPQYBB/RT/DA50
First Reissue
W‡QYBB/RT/DA50‡ETSITI0481234123123/A//01MAR03NIC/91234567‡FEFCASH ‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
Subsequent Reissue
W‡QYBB/RT/DA50‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/ 91234567‡FEFCASH‡ACY‡BA*20K‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________ Zenon NDC Ltd 9 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡
Ticketing command
QYYB/RT/DA50
Q followed by the fare basis/ designator if applicable/ Discount percent or amount to be applied
ET
The Exchange Ticketing Command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
A
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
FEFCASH
Form of payment from the original ticket Use any of the following as the original form of payment FEFCC Credit Card (card number not required) FEFCASH or FEFCA Cash FEFCHEQUE or FEFCK Cheque FEFAGT Agent FEFNONREF Non Ref
ACY
Validating airline
BA*20K
Baggage allowance
V1/2*…
Validity date/s.
Y*ECYP
To specify in which currency the reissued/original ticket was issued. Maximum of 3 currency codes can be entered e.g. ‡Y*EUSDFRFDEM
See the next page for optional exchange ticketing elements ___________________________________________________________________________________ Zenon NDC Ltd 10 Exchange Ticketing Course September 2003
Any of the following can be added to the end of your exchange ticketing entry if required:
To add to or to override the Sabre endorsements: ‡ED
Followed by an endorsement (to be added to the existing endorsements) e.g. ‡EDNO REFUNDS
‡EO/
Followed by an endorsement (to override the existing endorsements) e.g. ‡EO/NO REFUNDS
In addition to the above, please ensure that any pricing qualifiers used to price the ticket are also included in your exchange ticketing entry. These qualifiers can be added to the end or the beginning of the format. For example: P
Followed by a passenger type e.g. PCNN
TX
Followed by the desired tax amounts and codes e.g. TX10.00GB/2.10FR
Note If there is more than one passenger in the PNR the exchange ticket format must be name related. A separate exchange ticketing format must be made for each name field. N
Followed by the name number of the passenger e.g. N1.1
___________________________________________________________________________________ Zenon NDC Ltd 11 Exchange Ticketing Course September 2003
Even Exchange – Phase IV
The itinerary will not price or the ticket has already been partially used. There is no additional money to be collected.
In addition to the regular elements of a phase IV the following must also be added:
1. If the journey has already been partially flown add the correct origin/destination 2. The base fare and tax must be shown for the whole itinerary from origin even if some segments have already been flown. 3. The equivalent amount paid box must show *E to indicate that this is an exchange phase IV. If there was originally an equivalent amount paid add the equivalent currency code after *E e.g. *EEURCYP 4. Prior to each tax amount add P to indicate that the tax has been paid.
WI - PHASE IV FARE AMOUNT MASK RESET AND CLEAR TO RETURN TKT RECORD NBR PASSENGER TYPE ADT
- DEPRESS ENTER TO CONTINUE OR TO PNR. ENTER CITY CODES TO OVERRIDE ORIGIN/DESTINATION
ENDORSEMENT >
BASE FARE - CURRENCY CODE/AMOUNT > IF APPLICABLE
USE XT IF TOO MANY TAXES
TOUR CODE <
>
___________________________________________________________________________________ Zenon NDC Ltd 12 Exchange Ticketing Course September 2003
5. The full fare breakdown from the point of origin (even if some segments have already been flown). 6. Any XT amounts shown on the first screen must be broken down at the end of the fare calculation as usual but, shown as PD instead of XT
WI - PHASE IV FARE INFO - DEPRESS ENTER WHEN COMPLETE FARE BASIS/ NOT VALID BAG TKT DESIG BEFORE AFTER ALLOW 01 O LCA CY 312 Y 01OCT OK < > ATH
FARE CALCULATION - LEAVE BLANK TO BUILD AUTO FARE CALCULATION
Remember that baggage allowance and validity dates have already been added to the phase IV record so they do not need to be included in the exchange ticketing enty.
First Reissue
W‡T‡ETSITI0481234123123/12/ /01MAR03NIC/91234567‡FEFCASH‡ACY or W‡T1N1.1‡ETSITI0481234123123/12/ /01MAR03NIC/91234567‡FEFCASH‡ACY
Subsequent Reissue
W‡T‡ETSITI0481234123123/12/0481234123001/01MAR03NIC/91234567 ‡FEFCASH‡ACY or W‡T1N1.1‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567 ‡FEFCASH‡ACY
___________________________________________________________________________________ Zenon NDC Ltd 13 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡
Ticketing command
T
T to indicate that the phase IV record is to be used. This can be followed with the record number and name number if appropriate e.g. T1N1.1
ET
The Exchange Ticketing Command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
12
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
FEFCASH
Form of payment from the original ticket Use any of the following as the original form of payment FEFCC Credit Card (card number not required) FEFCASH or FEFCA Cash FEFCHEQUE or FEFCK Cheque FEFAGT Agent FEFNONREF Non Ref
ACY
Validating airline
___________________________________________________________________________________ Zenon NDC Ltd 14 Exchange Ticketing Course September 2003
ADDITIONAL COLLECTION WHERE TO LOOK! The fare for the new itinerary is of a higher cost than the fare of the ticket already held by the passenger. This can be an additional cost to either the base fare, the tax or both. The ticket held can be reissued upon collection of the additional amount. Please note that a penalty to change a reservation is not an additional collection. The value of a penalty is not added to the cost of the ticket, but is collected separately on an MPD. Before attempting to reissue a ticket there is certain information you must know. Without this information you are unable to complete the exchange ticket transaction. Has the ticket ever been exchanged/reissued before…………?
First Reissue 1. The Form of payment for the Additional Collection. 2. The amount of fare and/or tax to be collected. 3. The form of payment from the ticket which is to be reissued. (Form of Payment box) 4. The original ISI (International Sales Indicator) code. (ISI box) 5. The number of the ticket which is to be exchanged including the 3 digit airline code, excluding the check digit. 6. The coupon numbers which are to be exchanged. 7. The date and place of original issue. (Date box and Place of Issue box) 8. The IATA number belonging to the original issuing office. (Issuing Office Code box) 9. The validating airline, baggage allowance, commission and validity dates required for the new ticket.
Subsequent Reissue 1. The Form of payment for the Additional Collection. 2. The amount of fare and/or tax to be collected. 3. The form of payment from the original and any subsequent reissues. (Form of Payment box) 4. The original ISI (International Sales Indicator) code. (ISI box) 5. The number of the ticket which is to be exchanged including the 3 digit airline code, excluding the check digit. 6. The coupon numbers which are to be exchanged. 7. The original ticket number (Original Issue box) 8. The date and place of ticket original issue. (Original Issue box) 9. The IATA number belonging to the issuing office of the original ticket. (Original Issue box) 10. The validating airline, baggage allowance, commission and validity dates required for the new ticket which is to be issued. ___________________________________________________________________________________ Zenon NDC Ltd 15 Exchange Ticketing Course September 2003
Additional Collection – Phase 3
The itinerary prices as required just by entering WP (and/or adding pricing qualifiers). There is additional money to be collected, either fare, tax or both. e.g.
WP
First Reissue
W‡FA/CCASH/75.00/2.10FR*EFCASH‡ETSITI0481234123123/12/ /01MAR03NIC/ 91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP
Subsequent Reissue
W‡FA/CCASH/75.00/2.10FR*EFCASH‡ETSITI0481234123123/12/0481234123001 /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP
___________________________________________________________________________________ Zenon NDC Ltd 16 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡
Ticketing command
FA/CCASH
Form of payment for the Additional Collection Use any of the following as the additional collection form of payment FA/CCCAX123491234567910/1003 Credit Card FA/CCASH or FA/CCA Cash FA/CCHEQUE or FA/CCK Cheque FA/CAGT Agent FA/CNONREF Non Ref
/75.00/2.10FR Additional collection amount. Either 75.00 (base fare amount only) Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be shown) Or 75.00/2.10FR (base fare and tax amount) *EFCASH
Form of payment from the original ticket Use any of the following as the original form of payment *EFCC Credit Card (card number not required) *EFCASH or *EFCA Cash *EFCHEQUE or *EFCK Cheque *EFAGT Agent *EFNONREF Non Ref
ET
The exchange ticketing command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
12
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
01MAR03NIC Date and place of original issue.
___________________________________________________________________________________ Zenon NDC Ltd 17 Exchange Ticketing Course September 2003
91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
ACY
Validating airline
BA*20K
Baggage allowance
KP7
Commission Percentage
V1/2*…
Validity date/s.
Y*ECYP
To specify in which currency the reissued/original ticket was issued. Maximum of 3 currency codes can be entered e.g. ‡Y*EUSDFRFDEM
See the next page for optional exchange ticketing elements
___________________________________________________________________________________ Zenon NDC Ltd 18 Exchange Ticketing Course September 2003
Any of the following can be added to the end of your exchange ticketing entry if required:
To add to or to override the Sabre endorsements: ‡ED
Followed by an endorsement (to be added to the existing endorsements) e.g. ‡EDNO REFUNDS
‡EO/
Followed by an endorsement (to override the existing endorsements) e.g. ‡EO/NO REFUNDS
In addition to the above, please ensure that any pricing qualifiers used to price the ticket are also included in your exchange ticketing entry. These qualifiers can be added to the end or the beginning of the format. For example: P
Followed by a passenger type e.g. PCNN
S
Followed by selected segment numbers e.g. S1/4
TX
Followed by the desired tax amounts and codes e.g. TX10.00GB/2.10FR
Note If there is more than one passenger in the PNR the exchange ticket format must be name related. A separate exchange ticketing format must be made for each name field. N
Followed by the name number of the passenger e.g. N1.1
___________________________________________________________________________________ Zenon NDC Ltd 19 Exchange Ticketing Course September 2003
Additional Collection – Phase 3.5
The itinerary only prices as required if the fare basis is forced into the pricing format. There is additional money to be collected, either fare, tax or both.
e.g.WPQYBB
or
WPS1*QYBB‡S2*QY
First Reissue
W‡QYBB‡FA/CCCVI424212313213/0204/30.00/3.60YC*EFCC‡ETSITI0481234123 123/A/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡FA/CCASH/0.00/10.00GB*EFCASH‡ETSITI0481234123123/ A/ /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V1-4* 19JAN‡Y*ECYP
Subsequent Reissue
W‡QYBB‡FA/CCCVI424212313213/0204/30.00/3.60YC*EFCC‡ETSITI0481234123 123/A/0481234123122/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7 ‡V1/2* 19JAN‡Y*ECYP
or
W‡S1*QYBB‡S2*QY‡FA/CCASH/0.00/10.00GB*EFCASH‡ETSITI0481234123123/ A/0481234123001/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7 ‡V1-4* 19JAN‡Y*ECYP
___________________________________________________________________________________ Zenon NDC Ltd 20 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡
Ticketing command
QYBB
Q followed by the fare basis
FA…
Form of payment for the Additional Collection Use any of the following as the additional collection form of payment FA/CCCAX123491234567910/1003 Credit Card FA/CCASH or FA/CCA Cash FA/CCHEQUE or FA/CCK Cheque FA/CAGT Agent FA/CNONREF Non Ref
/30.00/3.60YC Additional collection amount. Either 30.00 (base fare amount only) Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be shown) Or 30.00/3.60YC (base fare and tax amount) *EFCC
Form of payment from the original ticket Use any of the following as the original form of payment *EFCC Credit Card (card number not required) *EFCASH or *EFCA Cash *EFCHEQUE or *EFCK Cheque *EFAGT Agent *EFNONREF Non Ref
ET
The exchange ticketing command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
A
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
___________________________________________________________________________________ Zenon NDC Ltd 21 Exchange Ticketing Course September 2003
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
ACY
Validating airline
BA*20K
Baggage allowance
KP7
Commission Percentage
V1/2*…
Validity date/s.
Y*ECYP
To specify in which currency the reissued/original ticket was issued. Maximum of 3 currency codes can be entered e.g. ‡Y*EUSDFRFDEM
See the next page for optional exchange ticketing elements
___________________________________________________________________________________ Zenon NDC Ltd 22 Exchange Ticketing Course September 2003
Any of the following can be added to the end of your exchange ticketing entry if required:
To add to or to override the Sabre endorsements: ‡ED
Followed by an endorsement (to be added to the existing endorsements) e.g. ‡EDNO REFUNDS
‡EO/
Followed by an endorsement (to override the existing endorsements) e.g. ‡EO/NO REFUNDS
In addition to the above, please ensure that any pricing qualifiers used to price the ticket are also included in your exchange ticketing entry. These qualifiers can be added to the end or the beginning of the format. For example:
P
Followed by a passenger type e.g. PCNN
S
Followed by selected segment numbers e.g. S1/4
TX
Followed by the desired tax amounts and codes e.g. TX10.00GB/2.10FR
Note If there is more than one passenger in the PNR the exchange ticket format must be name related. A separate exchange ticketing format must be made for each name field. N
Followed by the name number of the passenger e.g. N1.1
___________________________________________________________________________________ Zenon NDC Ltd 23 Exchange Ticketing Course September 2003
Additional Collection – Phase 3.75
The itinerary only prices as required if a discount is applied to the pricing format. There is additional money to be collected, either fare, tax or both.
e.g.
WPQYBB/RT/DA50
First Reissue
W‡QYBB/RT/DA50‡FA/CCASH/15.00*EFCC‡ETSITI0481234123123/A / /01MAR03NIC/91234567‡ACY‡BA*20K‡KP7‡V3* 17DEC‡Y*ECYP
Subsequent Reissue
W‡QYBB/RT/DA50‡FA/CCASH/15.00*EFCC‡ETSITI0481234123123/A /0481234123001/01MAR03NIC/91234567‡ACY‡BA*20K‡KP7 ‡V3* 17DEC‡Y*ECYP
___________________________________________________________________________________ Zenon NDC Ltd 24 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format W‡
Ticketing command
QYBB/RT/DA50 Q followed by the fare basis/ designator if applicable/ Discount percent or amount to be applied FA…
Form of payment for the Additional Collection Use any of the following as the additional collection form of payment FA/CCCAX123491234567910/1003 Credit Card FA/CCASH or FA/CCA Cash FA/CCHEQUE or FA/CCK Cheque FA/CAGT Agent FA/CNONREF Non Ref
/15.00
Additional collection amount. Either 15.00 (base fare amount only) Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be shown) Or 15.00/3.60YC (base fare and tax amount)
*EFCC
Form of payment from the original ticket Use any of the following as the original form of payment *EFCC Credit Card (card number not required) *EFCASH or *EFCA Cash *EFCHEQUE or *EFCK Cheque *EFAGT Agent *EFNONREF Non Ref
ET
The exchange ticketing command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
A
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
___________________________________________________________________________________ Zenon NDC Ltd 25 Exchange Ticketing Course September 2003
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
ACY
Validating airline
BA*20K
Baggage allowance
KP7
Commission Percentage
V3*…
Validity date/s.
Y*ECYP
To specify in which currency the reissued/original ticket was issued. Maximum of 3 currency codes can be entered e.g. ‡Y*EUSDFRFDEM
See the next page for optional exchange ticketing elements
___________________________________________________________________________________ Zenon NDC Ltd 26 Exchange Ticketing Course September 2003
Any of the following can be added to the end of your exchange ticketing entry if required:
To add to or to override the Sabre endorsements: ‡ED
Followed by an endorsement (to be added to the existing endorsements) e.g. ‡EDNO REFUNDS
‡EO/
Followed by an endorsement (to override the existing endorsements) e.g. ‡EO/NO REFUNDS
In addition to the above, please ensure that any pricing qualifiers used to price the ticket are also included in your exchange ticketing entry. These qualifiers can be added to the end or the beginning of the format. For example:
P
Followed by a passenger type e.g. PCNN
S
Followed by selected segment numbers e.g. S1/4
TX
Followed by the desired tax amounts and codes e.g. TX10.00GB/2.10FR
Note If there is more than one passenger in the PNR the exchange ticket format must be name related. A separate exchange ticketing format must be made for each name field. N
Followed by the name number of the passenger e.g. N1.1
___________________________________________________________________________________ Zenon NDC Ltd 27 Exchange Ticketing Course September 2003
Additional Collection – Phase IV
The itinerary will not price or the ticket has already been partially used. There is additional money to be collected, either fare, tax or both.
In addition to the regular elements of a phase IV the following must also be added:
1. If the journey has already been partially flown add the correct origin/destination 2. The base fare and tax must be shown for the whole itinerary from origin even if some segments have already been flown. 3. The equivalent amount paid box must show *E to indicate that this is an exchange phase IV. If there was originally an equivalent amount paid add the equivalent currency code after *E e.g. *ECYP 4. Add P prior to each tax amount which has been paid. Do not add P to taxes that need to be paid.
WI - PHASE IV FARE AMOUNT MASK RESET AND CLEAR TO RETURN TKT RECORD NBR PASSENGER TYPE ADT
- DEPRESS ENTER TO CONTINUE OR TO PNR. ENTER CITY CODES TO OVERRIDE ORIGIN/DESTINATION
ENDORSEMENT >
BASE FARE - CURRENCY CODE/AMOUNT > IF APPLICABLE
USE XT IF TOO MANY TAXES
TOUR CODE <
>
___________________________________________________________________________________ Zenon NDC Ltd 28 Exchange Ticketing Course September 2003
5. The full fare breakdown from the point of origin (even if some segments have already been flown). 6. Any unpaid XT amounts shown on the first screen show as XT. Any paid XT amounts shown on the first screen must be broken down at the end of the fare calculation as usual but shown as PD instead of XT. WI - PHASE IV FARE INFO - DEPRESS ENTER WHEN COMPLETE FARE BASIS/ NOT VALID BAG TKT DESIG BEFORE AFTER ALLOW 01 O LCA CY 312 Y 01OCT OK < > ATH
FARE CALCULATION - LEAVE BLANK TO BUILD AUTO FARE CALCULATION >
Remember that baggage allowance, commission and validity dates have already been added to the phase IV record so they do not need to be included in the exchange ticketing entry.
First Reissue
W‡T‡FA/CCASH/55.00/8.00CY*EFCASH‡ETSITI0481234123123/A//01MAR03NIC /91234567‡ACY or W‡T1N1.1‡FA/CCCAX373901010111102/1104/55.00/8.00CY*EFCC ‡ETSITI0481234123123/A//01MAR03NIC/91234567‡ACY
Subsequent Reissue
W‡T‡FA/CCASH/55.00/8.00CY*EFCASH‡ETSITI0481234123123/A/ 0481234123001/01MAR03NIC/91234567‡ACY or W‡T1N1.1‡FA/CCCAX373901010111102/1104/55.00/8.00CY*EFCC ‡ETSITI0481234123123/A/0481234123001/01MAR03NIC/91234567‡ACY
___________________________________________________________________________________ Zenon NDC Ltd 29 Exchange Ticketing Course September 2003
Explanation of Exchange Ticketing Format
W‡
Ticketing command
T
T to indicate that the phase IV record is to be used. This can be followed with the record number and name number if appropriate e.g. T1N1.1
FA…
Form of payment for the Additional Collection Use any of the following as the additional collection form of payment FA/CCCAX123491234567910/1003 Credit Card FA/CCASH or FA/CCA Cash FA/CCHEQUE or FA/CCK Cheque FA/CAGT Agent FA/CNONREF Non Ref
/55.00/8.00CY
Additional collection amount. Either 55.00 (base fare amount only) Or 0.00/2.10FR/6.00DE (tax amount only – tax code must be shown) Or 15.00/8.00CY (base fare and tax amount)
*EFCASH
Form of payment from the original ticket Use any of the following as the original form of payment *EFCC Credit Card (card number not required) *EFCASH or *EFCA Cash *EFCHEQUE or *EFCK Cheque *EFAGT Agent *EFNONREF Non Ref
ET
The exchange ticketing command
SITI
Original International Sales Indicator (ISI Code)
0481234123123
Exchange ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters
A
Coupons being exchanged A all flight coupons in the ticket 12 coupons 1 and 2 only A,12 all coupons from the first ticket and coupons 1 and 2 only from the second ticket (conjunction tickets)
//
First Reissue: // to indicate that the original ticket number is the same as the exchanged ticket number
/0481234123001/
Subsequent Reissue: Original Ticket number (ticket number, excluding the check digit, prefixed by the original issuing airlines 3 digit code - total 13 characters)
___________________________________________________________________________________ Zenon NDC Ltd 30 Exchange Ticketing Course September 2003
01MAR03NIC Date and place of original issue. 91234567
8 character IATA number of the original issuing agent or, if originally issued by an airline, the airline’s 2 letter code.
ACY
Validating airline
___________________________________________________________________________________ Zenon NDC Ltd 31 Exchange Ticketing Course September 2003
