Exadata Install&Config

CONFIDENTIAL - For Oracle Internal Distribution Only

INSTALLATION/CONFIGURATION SERVICES FOR ORACLE EXADATA DATABASE MACHINE

Table of contents Installation/Configuration Services…………………………………………………………………………………….1 Installation/Configuration Contract…………………………………………………………………………………….1 Description of Installation Services …………………………………………………………………………………...2 Description of Configuration Services ………………………………………………………………………………..2 Installation vs. Upgrade ………………………………………………………………………………………………..2 FAQ……………………………………………………………………………………………………………………….3 Contacts and Resources…………………….…………………………………………………………………………3

Updated Nov. 4 , 2010

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CONFIDENTIAL - For Oracle Internal Distribution Only

Installation/Configuration Services As Installation/Configuration services are no longer bundled with the purchase of the Oracle Exadata Database Machine but sold separately, this document will provide clarification about what is included in each service. You will also find information on where lists and/or descriptions can be found. back to top

Installation/Configuration Services Contract The Installation/Configuration services contract is not in an Oracle ACS contract vehicle, but is embedded in the Oracle Exadata Database Machine ordering document, in Exhibit B. The Exadata Contract (located on eSource) describes the Installation & Configuration services. Exhibit B is to be used for the contract. If the customer is asking for more clarity or delivery details, please use the sections 5 & 6 of the Oracle Exadata Database Machine Owner's Guide. back to top

Description of Installation Service Here is the description of the Installation service for Oracle Exadata Database Machine, as described in Exhibit B of the Exadata Contract.

Oracle System Installation Service The Oracle System Installation Service is subject to the terms and conditions of the OLSA. Oracle will perform the following services to install and configure your Database Machine at your delivery location: a. Site and Installation Planning b. Installation and Configuration of Sun Hardware and Sun Software c. Power-on Sun Hardware d. Bring-up Operating System on Sun Hardware e. Installation Verification f. Verification of Firmware Levels g. Physical Connection to your Network h. Deliver Build Diagrams and Bill of Materials back to top

Description of Configuration Service Here is the description of the Configuration services for Oracle Exadata Database Machine, as described in Exhibit B of the Exadata Contract.

Oracle ACS Database Machine Configuration Service The Oracle ACS Database Machine Configuration Service is subject to the terms and conditions of the OLSA. Oracle will perform the following services to install and configure the licensed Oracle Database and Database options (if licensed) at your delivery location: a. Configure Exadata Storage Servers Updated Nov. 4 , 2010

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CONFIDENTIAL - For Oracle Internal Distribution Only

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Configure logins and network addresses

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Create a cell, cell disks, and grid disks

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Set up configuration files for a database server host

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Configure shared storage to support Oracle Real Application Clusters

b. Install licensed Oracle Database and Database options (if licensed) and Configure Database Servers 

Configure logins and network addresses

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Install Oracle Database including ASM and CRS

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Install any required Database patches

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Create an ASM disk group for Oracle Exadata Storage Server Software

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Create default Oracle database

c. Post-Installation Tasks 

Run configuration verification tests

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Document configuration and maintenance procedures back to top

Installation vs. Upgrade Service There is a difference between the Installation service for first time installation of a ¼ or ½ rack Exadata and the Upgrade service. The difference between an Installation service and an Upgrade service (required when expanding or upgrading from ¼ to ½ rack and ½ to full rack) is significant. An Installation includes plugging in a prebuilt Exadata rack. An Upgrade requires manually building and cabling a quarter or half rack (servers and storage cells) into an existing Exadata rack. It's a much greater effort on-site. An Upgrade service is also more costly than the Installation because of the on-site engineering effort. With installs, upgrades are priced from the ACS install pricing tool linked from the Exadata price list. The cost of upgrading a quarter/half rack to half/full rack includes two components (hardware installation/ upgrade and software configuration). The cost of the hardware component for upgrading two racks is double the price of one rack i.e. no "discount" for quantity. The cost of the software configuration component for upgrading two racks is less than double the price of one rack - so a "discount for quantity" is calculated in. The Configuration service is required to complete the upgrade as the new database and storage servers must be configured to be incorporated into the existing RAC cluster. You will find in the section 8 of the Oracle Exadata Database Machine Owner's Guide, the upgrade process, with description of the tasks, activities, and verification steps. back to top

Updated Nov. 4 , 2010

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CONFIDENTIAL - For Oracle Internal Distribution Only

Frequently Asked Questions Question 1: Is there a contract or exhibit describing the Oracle Exadata Upgrade Service Answer: Not explicitly, the Upgrade Service includes Installation and Configuration activities described in Exhibit B embedded in the Oracle Exadata Database Machine ordering document. Question 2: What is included in the Upgrade service? Answer:: See Installation vs. Upgrade Service section.

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Contacts and Resources

Contacts - Carl Benefiel (Global Product Manager) - Keith Black (EMEA Business Development)

Resources . The Exadata Contract (located on eSource) describing the Installation & Configuration services in Exhibit B. . The Oracle Exadata Database Machine Owner's Guide providing Installation & Configuration delivery details in the sections 5 & 6, and Upgrade delivery details in the section 8.

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Updated Nov. 4 , 2010

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