Evidencia 5 Manual de Procesos y Procedimientos

 

IBM\QJ LB \BFB@MDJQHG\@IG P [QJLRII@JM @MLRY\Q@GF QBO@JMGF ’ IGRIG

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BT@LBMI@G 25 HGMRGF ‖[QJIBYJY P [QJIBL@H@BM\JY FJOÈY\@IJY @MY\QRI\JQ5 GMOBF GM@AGF JAGMLJ G[QBML@IBY5

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GQBG LB L@Y\Q@ARI@JM

7.2 HGMRGF LB [QJIBYJY P [QJIBL@H@BM\JY L@Y\Q@ARI@JM

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@ML@IB 7.; YBQT@BM\QBOG  

N`stjr`g H`s`ùm T`s`ùm Jaebt`vjs

1.; suaprjibsj lb l`str`aui`ùm L`str`aui`ùm Ou`gs Hbrigmiègs bmv`js 9.; UJMGY LB L@Y\Q@ARI@JM P QBIJFBII@JM [rjibsj lb rbijfbii`ùm Qbijfbii`ùm y l`str`aui`ùm

1 pjr fjs nbrhgmjs Fuz Hgry y Ebsõs Ebsõs Ou Oubr brrbr rbrj j Nbrmç Nbrmçmlb mlbz, z, jr`um jr`umlj ljss lb Ebm Ebmbsg bsgmj mj Aj Ajyg ygiç, iç, qu qub, b, s` s`bm bmlj lj bhpf bh pfbg bglj ljss bm bh bhpr prbs bsgs gs lb \rg \rgms mspjr pjrtb tb lb igr igrog og,, v`br v`brjm jm fg jpjrt jpjrtum um`l `lgl gl lb `miurs`jmgr ijm sjfui`jmbs qub hbejrgrgm fjs m`vbfbs lb sbrv`i`j pgrg fg igtbojrèg lb ljiuhbmtjs y pgqubtbs.

H@Y@ÙM Ygt`sdgibr tjtgfhbmtb fgs mbibs`lglbs lb fjoèst`ig y ijhum`igi`ùm `mtborgf lb mubstrjs If`bmtbs, g trgvàs lb fg bxibfbmi`g bm bf sbrv`i`j, bf lbsgrrjffj `mtborgf lb mubstrjs Fèlbrbs lb Gii`ùm y bf sbmt`lj lb ijhprjh`sj ijm mubstrg dgh`f`g y mubstrj [gès.

T@Y@ÙM Ybrv`b Ybrv `bmt mtrb rbog og bs um umg g bh bhpr prbs bsg g bm sbrv sbrv`i `i`j `jss lb fjoè fjoèst st`i `ig g y ijhu ijhum` m`ig igi` i`ùm ùm,, bmigh`mglg g supf`r fgs mbibs`lglbs lb fjs if`bmtbs ausigmlj sbr fjs muhbrj 7 g m`vbf mgi`jmgf b `mtbrmgi`jmgf.

JAEB\@TJY Ybrv`bmtrbog ausig lèg trgs lèg Ar`mlgr sjfui`jmbs lb bmv`ù, y hbejrgr fg igf`lgl lb fjs sbrv`i`js.

 

1.; YRA[QJIBYJ LB L@Y\Q@ARI@ÙM

Ybrv`bmtrbog, ibmtrj lb sjfui`jmbs Ybrv`bmtrbog, sjfui`jmbs iubmtg ijm umg lb fgs hbejrbs tbimjfjo tbimjfjoègs ègs bm iugmtj g bf ijmtrjf y obst`ùm lbf gfhgibmgh`bmtj y l`str`aui`ùm lb fg hbrigmièg lb fjs fjs if` if`bm bmtb tbs. s. @mtbo mtborg rgm mlj bd`i bd`i`b `bmt mtbh bhbm bmttb fjs fjs pr prji jibs bsjs js lb fg ig iglb lbmg mg lb gagst ga gstbi` bi`h` h`bmt bmtj. j. Iu Iubm bmtg tg ijm bs bspg pgi` i`js js l`sb÷ l`sb÷gl gljs js pg pgrg rg hgmbe hgmbegr gr `m `mvb vbmt mtgr` gr`js js,, tbm`bmlj gsè g l`spjs`i`ùm lb sus if`bmtbs hçs lb 74.;;;h, ajlbogs pgrg bf trgagej lb l`str`aui`ùm bm fgs l`dbrbmtbs i`ulglbs pr`mi`pgfbs lb Ijfjha`g.  Glbhçs, ijm >.2;; pjs`i`jmbs lb bst`ags ijm igpgi`lgl lb irbi`h`bmtj ngstg 7;.;;; y 74 hubffbs pgrg bf rbi`a`h`bmtj y lbspginj ijmeumtj lb vbnèiufjs, fj qub t`bmb ijhj rbsuftglj bf dfuej ijmt`muj lb fjs prjluitjs lbf if`bmtb. Fjoèst`ig 9[F Ybrv`bmtrbog. \rgmspjrtb `mtbrmgi`jmgf.  Gobmi`gh`bmtj glugmbrj.  Gfhgibmgh`bmtj. Ybrv`i`js lb @\Q - lbsijmsjf`lgi`ùm. Igrog hgs`vg      

 [QJIBYJ LB L@Y\Q@ARI@ÙM    

Yjfui`jmbs rbtg`f Yjfui`jmbs lb `m ijhpgmy

 

 

Yjfui`jmbs Ijrpjrgt`vgs

OR@GY Ijmtrgtj lb trgmspjrtb, y glbhçs t`bmb fg dumi`ùm lb dgiturg lb vbmtg, bx`stbm l`dbrbmtbs t`pjs lb ouègs5     

Qbhbsg igrog tbrrbstrb Ouèg st`icbr  Ouèg st`icbr rbhbsg igrog tbrrbstrb [brsjmgf`zglg [rbh`br 

HBQIGMI@GY Ybrv`bmtrbog hgmbeg l`dbrbmtbs t`pjs lb hbrigmiègs qub bstçm ifgs`d`iglgs bm5 

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Hbrigmiègs igrog hgs`vg5 bhprbsg ijm gftj vjfuhbm lb lbspginjs hgs`vjs. Hbrigmiègs `mlustr`gfbs5 Hgyjr`stgs gfhgibmbs lb iglbmg. Hbrigmièg prbh`br5 vbmtgs huft`m`vbf.

BMT@JY Iugmlj sb rbgf`zg àf bmv`ù sb lbab bm pr`hbr fuogr rbgf`zgr bf prjibsj lb vbmtgs, qub sb bdbitõg bm fjs igmgfbs ga`brtjs g fjs if`bmtbs. Lbspuàs lb bstj sb ngib fg sjf`i`tul lbf sbrv`i`j, sb rbo`strg fg `mdjrhgi`ùm lbf pgqubtb qub lbab `mifu`r5       

\`pj lb prjluitj [bsj Tjfuhbm Igmt`lgl Lbst`mj Tgfjr lbifgrglj [rjorghgi`ùm prjibsj lb bmv`ù

UJMGY LB L@Y\Q@ARI@ÙM P QBIJFBII@ÙM Lbhgrigm bf iuar`h`bmtj lb um vbnèiufj sboõm fg jpbrgi`ùm qub sb bmiubmtrb rbgf`zgmlj.

 

[QJIBYJ LB QBIJFBII@ÙM Bstb prjibsj sb rbgf`zg pjr sbpgrglj lbf prjibsj lb l`str`aui`ùm, bs lbi`r sb lbst`mg um õm`ij vbnèiufj qub ffbvb g igaj bf prjibsj. 

Fgs zjmgs lb l`str`aui`ùm f`h`tglgs bspbi`gfhbmtb ljmlb sb rbgf`zgm fgs bmtrbogs lb hbrigmièg, y fgs zjmgs lb rbijfbii`ùm, sjm gqubffgs ljmlb sb rbijob.

QBIJFBII@ÙM P L@Y\Q@ARI@ÙM 

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Qbijfbii`ùm bm Hgrcbtpfgib, Ajlbog lbf if`bmtb, rbibpi`ùm lb hbrigmièg bm ibmtrj lb sjfui`jmbs, Ajlbog Ybrv`bmtrbog. Bmtrbogs g ljh`i`f`j. Bmtrbogs gf if`bmtb ibmtrjs lb sjfui`jmbs.

 

1. Bfgajrb um l`gorghg lb dfuej lb fjs prjibsjs lbf çrbg sbfbii`jmglg, sboõm fgs tàim`igs y hàtjljs lb prjorghgi`ùm y fgs nbrrgh`bmtgs lb ijmtrjf `mvjfuirglgs bm bf prjibsj. [grg trgzgr bf b f l`gorghg publb ut`f`zgr bf sjdtwgrb suobr`lj bm bf hgtbr`gf lb djrhgi`ùm ‖[rjibsjs y s`stbhgs lb `mdjrhgi`ùm‘ j bf lb su prbdbrbmi`g.

 

9. [fgmtbb bf l`sb÷j lbf hgmugf lb prjibsjs y prjibl`h`bmtjs, lb hgmbrg bstgmlgr`zglg y ijmtbhpfgmlj fjs sbrv`i`js, ijstjs, bspgi`js, dgitjrbs `mtbrmjs y bxtbrmjs y tbimjfjoègs lb fg `mdjrhgi`ùm `mvjfuirgljs.  

@M\QJLRII@JM 1. JAEB EB\ \@TJY5 lbs bsir ir``ab bf pr prjp jpùs ùs`t `tj j qu qub b sb tbm tbmlr lrç ç gf d`mg d`mgff lb lbff prjibl`h`bmtj 9. LBYIQ@[I@JM5 lbsir`ab pjrqub fg bx`stbmi`g b `hpjrtgmi`g lbf prjibsj