Evaluación - Módulo 3 - Gerencia de La Calidad - ISO 9001 de 2015

 

HROIXOGD×E - C×NXI@ 7 AH[HEGDO NH IO GOIDNON - DW@ 4==? NH ;=?8 G`chezon` hi Hston` Bdeoidzon` he ^dhcp` hcpihon` ]uet`s Goidbdgo gog gd÷e ]rhaueto ?

Bdeoidzon` ?=/?= ?== nh ?==

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Whaüe io auão ndnïgtdgo E¼ 7, io nhbdedgd÷e cïs opr`pdono nh N@GXCHE^@ poro ue sdsthco nh ahstd÷e nh goidnon hs<

Whihggd`eh ueo< o. G`so quh sdrvh poro diustror oia` k. Hsgrdt` he pophi g`e quh sh pruhko ` ogrhndto ueo g`so g. Deb`rcogd÷e y su chnd` nh s`p`rth n. ^hstdc`ed` cothrdoi nh ue jhgj` h. Edeaueo nh ios `pgd`ehs [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< Deb`rcogd÷e y su chnd` nh s`p`rth ]rhaueto ;

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto

 

Heuegdon` nh io prhaueto

 O quh sh rhbdhrh io e`rco e`rco p`r deb`rcogd÷e n`guchetono< n`guchetono<

Whihggd`eh ueo< o. N`guchet` quh hstokihgh i`s `klhtdv`s y rhsp`esokdidnonhs nh gono ue` nh i`s pr`ghs`s nhi sdsthco nh ahstd÷e nh goidnon k. N`guchet` quh nhbdeh hi g`cpr`cds` nh ueo `raoedzogd÷e g`e io goidnon nhi pr`nugt` ` shrvdgd` g. N`guchet` quh hstokihgh i`s `klhtdv`s nh goidnon nh ueo `raoedzogd÷e n. N`guchet` quh hstokihgh io p`iãtdgo nh goidnon nh ueo `raoedzogd÷e h. Deb`rcogd÷e quh ueo `raoedzogd÷e tdheh quh g`etr`ior y coethehr, y hi chnd` he hi quh hsto g`ethedno. [htr`oidchetogd÷e [hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< Deb`rcogd÷e quh ueo `raoedzogd÷e tdheh quh g`etr`ior y coethehr, y hi chnd` he hi quh hsto g`ethedno. ]rhaueto 7

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Wh hetdhenh p`r [HADW^[@<

Whihggd`eh ueo< o. N`guchet` quh prhsheto rhsuiton`s `kthedn`s ` pr`p`rgd`eo hvdnhegdo nh ogtdvdnonhs nhshcphÿonos k. N`guchet` quh oyuno o hstokihghr io shguhegdo nh i`s pos`s nh ue sukpr`ghs` ` ogtdvdnon hsphgãbdgo g. W`e `tr` tdp` nh n`guchet` quh sdrvh nh hstrugturo poro `rnheor io deb`rcogd÷e nh ue rhadstr`

 

n. Deb`rcogd÷e hsphgãbdgo nhi nhshcphÿ` nh ue pr`ghs` h. Edeaueo nh ios `pgd`ehs [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< N`guchet` quh prhsheto rhsuiton`s `kthedn`s ` pr`p`rgd`eo hvdnhegdo nh ogtdvdnonhs nhshcphÿonos ]rhaueto >

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Nh i`s sdaudheths n`guchet`s s÷i` ue` nh hii`s g`rrhsp`enh oi prdchr edvhi nh io n`guchetogd÷e nh ue sdsthco nh ahstd÷e nh io goidnon<

Whihggd`eh ueo< o. ]r`ghndcdhet`s k. Coeuoi nh goidnon g. Auãos n. B`rcot`s h. Destrugtdv`s [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< Coeuoi nh goidnon ]rhaueto 8

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

He io DW@ 4==? - ;=?8 quh n`guchet`s nhkhe hstor ndsp`edkihs

 

Whihggd`eh ueo< o.  Oigoegh nhi Wdsthco nh Ahstd÷e nh Goidnon (WAG) k. ]`iãtdgo nh goidnon g. @klhtdv`s y pioehs nh chl`ro n. ^`nos ios `pgd`ehs s`e g`rrhgtos h. Edeaueo `pgd÷e hs g`rrhgto [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ^`nos ios `pgd`ehs s`e g`rrhgtos ]rhaueto 2

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Hi euchroi 8.; nh io e`rco DW@ 4==? - ;=?8 jogh rhbhrhegdo o <

Whihggd`eh ueo< o. G`etr`i nh i`s rhadstr`s k. ]`iãtdgo nh Goidnon g. G`etr`i nh i`s n`guchet`s n. ]r`ghndcdhet`s n`gucheton`s h. Ahehroidnonhs nh io n`guchetogd÷e [htr`oidchetogd÷e

 

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ]`iãtdgo nh Goidnon ]rhaueto 1

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

He io DW@ 4==? - ;=?8 hi euchroi ?=.;.; jogh rhbhrhegdo o<

Whihggd`eh ueo< o. E` g`eb`rcdnonhs y oggd`ehs g`rrhgtdvos k. [hvdsd÷e p`r io ndrhggd÷e g.  Oundt`rdo dethreo n. Whaudcdhet` chndgd÷e y oeïidsds h. ^`nos ios `pgd`ehs s`e g`rrhgtos [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< E` g`eb`rcdnonhs y oggd`ehs g`rrhgtdvos ]rhaueto :

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Io hxthesd÷e nh io deb`rcogd÷e n`guchetono nhi sdsthco nh ahstd÷e nh io goidnon puhnh ndbhrdr nh ueo `raoedzogd÷e o `tro nhkdn` o<

 

Whihggd`eh ueo< o. Hi tocoÿ` nh io `raoedzogd÷e y hi tdp` nh ogtdvdnonhs k. Io g`cpihldnon nh i`s pr`ghs`s y sus dethroggd`ehs g. Io g`cphthegdo nhi phrs`eoi n. ^`nos ios `pgd`ehs s`e g`rrhgtos h. Edeaueo `pgd÷e hs g`rrhgto [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ^`nos ios `pgd`ehs s`e g`rrhgtos ]rhaueto 4

g`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Xe ndoaroco nh biul` ` biul`aroco hs<

Whihggd`eh ueo< o. Xe rhsuche nhi copo nh pr`ghs`s k. Io rhprhshetogd÷e arïbdgo nh io `raoedzogd÷e oncdedstrotdvo nh ueo hcprhso g. Io rhprhshetogd÷e arïbdgo y sdcpih nh io shguhegdo nh ogtdvdnonhs o rhoidzor he hi pr`ghndcdhet`, auão ` destrugtdv` n. Io rhprhshetogd÷e arïbdgo nh ios oggd`ehs ahrhegdoihs nh ueo `raoedzogd÷e h. Edeaueo nh ios `pgd`ehs [htr`oidchetogd÷e

[hspuhsto deg`rrhgto. Io rhspuhsto g`rrhgto hs< Io rhprhshetogd÷e arïbdgo y sdcpih nh io i o shguhegdo nh ogtdvdnonhs o rhoidzor he hi pr`ghndcdhet`, auão ` destrugtdv`

 

]rhaueto ?=

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

]oro hi g`etr`i nh io deb`rcogd÷e n`guchetono io `raoedzogd÷e nhkh nhthrcdeor<

Whihggd`eh ueo< o. Io ndstrdkugd÷e, ogghs`, rhguphrogd÷e y us` k. Hi oicogheocdhet` y tdhcp` nh rhthegd÷e g. Hi g`etr`i nh gockd`s n. ^`nos ios `pgd`ehs s`e g`rrhgtos h. Edeaueo `pgd÷e hs g`rrhgto [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ^`nos ios `pgd`ehs s`e g`rrhgtos

G`chezon` hi Hston` Bdeoidzon` he ^dhcp` hcpihon` ]uet`s Goidbdgo gog gd÷e ]rhaueto ?

Bdeoidzon`

:/?= := nh ?==

 

Deg`rrhgto ]uetüo = s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Whaüe io auão ndnïgtdgo E¼ 7, io nhbdedgd÷e cïs opr`pdono nh N@GXCHE^@ poro ue sdsthco nh ahstd÷e nh goidnon hs<

Whihggd`eh ueo< o. G`so quh sdrvh poro diustror oia` k. Hsgrdt` he pophi g`e quh sh pruhko ` ogrhndto ueo g`so g. Deb`rcogd÷e y su chnd` nh s`p`rth n. ^hstdc`ed` cothrdoi nh ue jhgj` h. Edeaueo nh ios `pgd`ehs [htr`oidchetogd÷e

[hspuhsto deg`rrhgto. Io rhspuhsto g`rrhgto hs< Deb`rcogd÷e y su chnd` nh s`p`rth ]rhaueto ;

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

 O quh sh rhbdhrh io e`rco e`rco p`r deb`rcogd÷e n`guchetono< n`guchetono<

Whihggd`eh ueo< o. N`guchet` quh hstokihgh i`s `klhtdv`s y rhsp`esokdidnonhs nh gono ue` nh i`s pr`ghs`s nhi sdsthco nh ahstd÷e nh goidnon k. N`guchet` quh nhbdeh hi g`cpr`cds` nh ueo `raoedzogd÷e g`e io goidnon nhi pr`nugt` ` shrvdgd`

 

g. N`guchet` quh hstokihgh i`s `klhtdv`s nh goidnon nh ueo `raoedzogd÷e n. N`guchet` quh hstokihgh io p`iãtdgo nh goidnon nh ueo `raoedzogd÷e h. Deb`rcogd÷e quh ueo `raoedzogd÷e tdheh quh g`etr`ior y coethehr, y hi chnd` he hi quh hsto g`ethedno. [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< Deb`rcogd÷e quh ueo `raoedzogd÷e tdheh quh g`etr`ior y coethehr, y hi chnd` he hi quh hsto g`ethedno. ]rhaueto 7

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Wh hetdhenh p`r [HADW^[@<

Whihggd`eh ueo< o. N`guchet` quh prhsheto rhsuiton`s `kthedn`s ` pr`p`rgd`eo hvdnhegdo nh ogtdvdnonhs nhshcphÿonos k. N`guchet` quh oyuno o hstokihghr io shguhegdo nh i`s pos`s nh ue sukpr`ghs` ` ogtdvdnon hsphgãbdgo g. W`e `tr` tdp` nh n`guchet` quh sdrvh nh hstrugturo poro `rnheor io deb`rcogd÷e nh ue rhadstr` n. Deb`rcogd÷e hsphgãbdgo nhi nhshcphÿ` nh ue pr`ghs` h. Edeaueo nh ios `pgd`ehs [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< N`guchet` quh prhsheto rhsuiton`s `kthedn`s ` pr`p`rgd`eo hvdnhegdo nh ogtdvdnonhs nhshcphÿonos ]rhaueto >

G`rrhgto ]uetüo ? s`krh ?

 

Corgor prhaueto Heuegdon` nh io prhaueto

Nh i`s sdaudheths n`guchet`s s÷i` ue` nh hii`s g`rrhsp`enh oi prdchr edvhi nh io n`guchetogd÷e nh ue sdsthco nh ahstd÷e nh io goidnon<

Whihggd`eh ueo< o. ]r`ghndcdhet`s k. Coeuoi nh goidnon g. Auãos n. B`rcot`s h. Destrugtdv`s [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< Coeuoi nh goidnon ]rhaueto 8

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

He io DW@ 4==? - ;=?8 quh n`guchet`s nhkhe hstor ndsp`edkihs

Whihggd`eh ueo< o.  Oigoegh nhi Wdsthco nh Ahstd÷e nh Goidnon (WAG) k. ]`iãtdgo nh goidnon g. @klhtdv`s y pioehs nh chl`ro

 

n. ^`nos ios `pgd`ehs s`e g`rrhgtos h. Edeaueo `pgd÷e hs g`rrhgto [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ^`nos ios `pgd`ehs s`e g`rrhgtos ]rhaueto 2

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Hi euchroi 8.; nh io e`rco DW@ 4==? - ;=?8 jogh rhbhrhegdo o <

Whihggd`eh ueo< o. G`etr`i nh i`s rhadstr`s k. ]`iãtdgo nh Goidnon g. G`etr`i nh i`s n`guchet`s n. ]r`ghndcdhet`s n`gucheton`s h. Ahehroidnonhs nh io n`guchetogd÷e [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ]`iãtdgo nh Goidnon ]rhaueto 1

G`rrhgto ]uetüo ? s`krh ?

 

Corgor prhaueto Heuegdon` nh io prhaueto

He io DW@ 4==? - ;=?8 hi euchroi ?=.;.; jogh rhbhrhegdo o<

Whihggd`eh ueo< o. E` g`eb`rcdnonhs y oggd`ehs g`rrhgtdvos k. [hvdsd÷e p`r io ndrhggd÷e g.  Oundt`rdo dethreo n. Whaudcdhet` chndgd÷e y oeïidsds h. ^`nos ios `pgd`ehs s`e g`rrhgtos [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< E` g`eb`rcdnonhs y oggd`ehs g`rrhgtdvos ]rhaueto :

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Io hxthesd÷e nh io deb`rcogd÷e n`guchetono nhi sdsthco nh ahstd÷e nh io goidnon puhnh ndbhrdr nh ueo `raoedzogd÷e o `tro nhkdn` o<

Whihggd`eh ueo< o. Hi tocoÿ` nh io `raoedzogd÷e y hi tdp` nh ogtdvdnonhs

 

k. Io g`cpihldnon nh i`s pr`ghs`s y sus dethroggd`ehs g. Io g`cphthegdo nhi phrs`eoi n. ^`nos ios `pgd`ehs s`e g`rrhgtos h. Edeaueo `pgd÷e hs g`rrhgto [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< ^`nos ios `pgd`ehs s`e g`rrhgtos ]rhaueto 4

G`rrhgto ]uetüo ? s`krh ?

Corgor prhaueto Heuegdon` nh io prhaueto

Xe ndoaroco nh biul` ` biul`aroco hs<

Whihggd`eh ueo< o. Xe rhsuche nhi copo nh pr`ghs`s k. Io rhprhshetogd÷e arïbdgo nh io `raoedzogd÷e oncdedstrotdvo nh ueo hcprhso g. Io`rhprhshetogd÷e arïbdgo y sdcpih nh io shguhegdo nh ogtdvdnonhs o rhoidzor he hi pr`ghndcdhet`, auão destrugtdv` n. Io rhprhshetogd÷e arïbdgo nh ios oggd`ehs ahrhegdoihs nh ueo `raoedzogd÷e h. Edeaueo nh ios `pgd`ehs [htr`oidchetogd÷e

[hspuhsto g`rrhgto Io rhspuhsto g`rrhgto hs< Io rhprhshetogd÷e arïbdgo y sdcpih nh io i o shguhegdo nh ogtdvdnonhs o rhoidzor he hi pr`ghndcdhet`, auão ` destrugtdv` ]rhaueto ?=

Deg`rrhgto ]uetüo = s`krh ?

 

Corgor prhaueto Heuegdon` nh io prhaueto

]oro hi g`etr`i nh io deb`rcogd÷e n`guchetono io `raoedzogd÷e nhkh nhthrcdeor<

Whihggd`eh ueo< o. Io ndstrdkugd÷e, ogghs`, rhguphrogd÷e y us` k. Hi oicogheocdhet` y tdhcp` nh rhthegd÷e g. Hi g`etr`i nh gockd`s n. ^`nos ios `pgd`ehs s`e g`rrhgtos h. Edeaueo `pgd÷e hs g`rrhgto [htr`oidchetogd÷e

[hspuhsto deg`rrhgto. Io rhspuhsto g`rrhgto hs< ^`nos ios `pgd`ehs s`e g`rrhgtos