ERP Engagement Manager Consultant in Austin TX Resume Robert Heckler

ROBERT HECKLER [email protected] www.linkedin.com/in/robheckler/ 512-751-5340

CAREER OVERVIEW An experienced HCM ERP Professional with diverse industry experience in healthcare and government. Professional expertise includes acting as a consultant, team lead, project manager and engagement manager. In addition, built and operated a consulting firm. This diversity allows me to bring a unique blend of technology and business acumen. My strength is the ability to communicate team vision to the end users in order to remove obstacles, ensuring the successful implementation of the solution while staying within the agreed to budget and delivering project profitably.

.QUALIFICATIONS  Accomplished business, engagement, and project manager with experience since 1991 in guiding custom IT development programs within large corporate and government organizations.  Skilled in business process re-engineering, fit-gap analysis, and system prototyping to inform client decisions.  Proven ability to recruit and lead talented and highly motivated teams of IT and business process professionals in completing complex projects on time and within budget.  Adept in managing relationships between multiple clients and vendors and in managing relationships with client organizations during lengthy engagements.  Very strong analytical, problem solving, interpersonal communication, and presentation skills.

PROFESSIONAL EXPERIENCE TEXAS WORKFORCE COMMISSION / NEOS CONSULTING GROUP

FEBRUARY 2012–PRESENT

HRMS Functional Lead Contracted through Neos to the Workforce Commission to lead a team of 6 in the upgrade of PeopleSoft 8.8 Human Resource Management System (HRMS) to PeopleSoft Human Capital Management (HCM) 9.1. Served as primary liaison between end users and technical staff during the upgrade and worked with the module team and other affected parties to determine and document required internal interfaces and conversion requirements. Facilitated module team meetings and transfer of knowledge from consultants to client staff. Developed, maintained, and monitored the Project Work Plan for specified functional areas. Following completion of the original assignment, have been retained by the Commission under a contract extension for additional projects.  Led the successful conversion, which required a total change of architecture and switch to Oracle, which had acquired PeopleSoft, to completion on time and under budget.  Working with Oracle on accessibility issues involving screen readers, successfully setting the stage for full resolution of issues at the next Oracle release.  Led the successful development of the internal Management Staff Ratio Report.

ROBERT HECKLER CEDRELA CONSULTING, INC.

PAGE 2 JANUARY 2003–FEBRUARY 2013

Chief Executive Officer / Owner Created and built to revenues of almost $1M annually a company providing IT project consulting services and IT staff recruiting to institutional and commercial clients. Managed IT development engagements as CEDRELA CONSULTING (CONTINUED) well as continuing contracts to secure IT contractors and contract-to-hire employees. Created innovative and effective marketing and sales initiatives that enabled growth to 12 consultants at peak. Earned a reputation for bringing complex projects to completion on time and within budget as well as for effective management of client and vendor relationships. Selected Successes  Ascension Health, 2008–2013. Developed a continuing relationship with this nonprofit, Catholic affiliated healthcare provider with more than 500 locations, including more than 70 hospitals, in 20 states and the District of Columbia. Recruited contractors and full-time IT employees and managed engagements between clients and vendor organizations.  West End Lighting, 2009–2012. As Co-Owner and Chief Operating Officer, built this reseller of LED light bulbs to institutional sales of more than $55K annually.  Texas Department of Health & Human Services, 2011–2012. HRMS Functional Lead during an upgrade from PeopleSoft 8.3 HRMS to PeopleSoft HCM 9.1.  Texas Comptroller of Public Accounts, 2010–2011. HRMS Functional Analyst during an upgrade from PeopleSoft 8.8 to PeopleSoft HCM 9.1.  Office of the Texas Attorney General, 2008–2009. Led a team in upgrading PeopleSoft 8.8 HRMS to PeopleSoft 9.08 HRMS.  State Of Tennessee, 2008. A five-month assignment to HRMS / Financials Trainer through Neos to train state employees on PeopleSoft 8.9 HRMS.  Seton Family of Hospitals, 2007–2008. HRMS Functional Lead during an implementation of PeopleSoft 8.8 HRMS ePay and creation of a custom expense-reporting application inside PeopleSoft. Also Used Adobe Captivate to create customized interactive training for 10,000 employees for Vie Paycheck, W4, W2, Direct Deposit, and Expense Reporting.  Texas Workforce Commission, 2004–2006. HRMS Functional Lead during an upgrade from PeopleSoft 7.5 HRMS to PeopleSoft 8.8 HRMS. Created the ability for the system to support multiple companies in a single database.  Texas Department of Health & Human Services, 2004. HRMS Functional Lead during a consolidation of 12 companies to five companies in PeopleSoft 8.3 HRMS.  Seton Family of Hospitals, 2003–2004. HR Self-Service Functional Lead in implementing PeopleSoft 8.3 eProfile Manager’s Desktop and eCompensation Manager’s Desktop.  McLane Company, 2003. Senior Business Analyst and primary team member during implementation of PeopleSoft 8.3 Benefits Administration and Payroll. OTHER SIGNIFICANT EXPERIENCE

1991–2003

Began career as a staff accountant with a manufacturing firm in Houston, Texas, subsequently becoming HR Manager for the Clayton Foundation for Research. In 1994 began consulting assignments as Business Analyst and HRMS Functional Lead working first with McCormick and Dodge and then moving to PeopleSoft implementations and upgrades in 1999 with such organizations as Tenet Healthcare, Monsanto, and multiple State of Texas agencies.

EDUCATION LETOURNEAU UNIVERSITY

BACHELOR OF SCIENCE IN ACCOUNTING, MAY 1991