ERP AND MIS PROJECT.THANKS TO PSO,,,,,,,,,,,,,,,,

SEMESTER PROJECT REPORT  2011 BUSINESS PROCESS OF STANDARD ERP MODULE IMPLEMENTED IN PSO

SUBMITTED BY . SYED AKBAR SHAH

(54203)

SYEDA QURATULAIN

(54140)

UMAIR BUTT

(53397)

SHAN ALI

(54299)

SUBMITTED TO . PROF .EHSAN  UL  HAQ 

) ACKNOWLEDGEMENT

We are heartily thankful to our o ur supervisor, Mr. EHSAN ± UL ± HAQ, whose enco uragement, guidance and support from the initial to the final level enabled us to develop an understanding of  the subject.

Lastly, we offer our regards and blessings to all of those who supported us in any respect during the completion of the project. Special thanks to Madam Mada m Shaista Zaidi, senior executive management information system at PAKISTAN STATE OIL. SYED AKBAR SHAH SYEDA QURATUL AIN UMAIR BUTT SHAN ALI

ERP stands for Enterprise Resource Planning. ERP is a way to integrate the data and processes of an organization into one single system. Usually ERP systems will have many components including hardware and software, in order to achieve integration, most ERP systems use a unified database to store data for various functions found throughout the organization.

The term ERP originally referred to how a large organization planned to use organizational wide resources. In the past, ERP systems were used in larger more industrial types of companies. However, the use of ERP has changed and is extremely comprehensive, today the term can refer to any type of company, no matter what industry it falls in. In fact, ERP systems are used in almost any type of organization - large or small.

In order for a software system to be considered ERP, it must provide an organization with functionality for two or more systems. While some ERP packages exist that only cover two functions for an organization (QuickBooks: Payroll & Accounting), most ERP systems cover several functions. Today's ERP systems can cover a wide range of functions and integrate them into one unified database. For instance, functions such as Human Resources, Supply Chain Management, Customer Relations Management, Financials, Manufacturing functions and Warehouse Management functions were all once stand alone software applications, usually housed with their own database and network, today, they can all fit under one umbrella-the ERP System. Integration is an extremely important part to ERP's. ERP's main goal is to integrate data and processes from all areas of an organization and unify it for easy access and work flow. ERP's usually accomplish integration by creating one single database that employs multiple software modules providing different areas of an organization with various business functions. Although the ideal configuration would be one ERP system for an entire organization, many larger organizations usually create and ERP system and then build upon the system and external interface for other stand alone systems which might be more powerful and perform better in fulfilling an organizations needs. Usually this type of configuration can be time consuming and does require lots of labor hours.

Evolution of ERP System:

An ideal ERP system is when a single database is utilized and contains all data for various software modules. These software modules can include: Manufacturing: Some of the functions include; engineering, capacity, workflow management, quality control, bills of material, manufacturing process, etc. Financials: Accounts payable, accounts receivable, fixed assets, general ledger and cash management, etc. Human Resources: Benefits, training, payroll, time and attendance, etc Supply Chain Management: Inventory, supply chain planning, supplier scheduling, claim processing, order entry, purchasing, etc. Projects: Costing, billing, activity management, time and expense, etc. Customer Relationship Management: sales and marketing, service, commissions, customer contact, calls center support, etc. Data Warehouse: Usually this is a module that can be accessed by an organizations customers, suppliers and employees.

Figure:

Before ERP systems, each department in an organization would most likely have their own computer system, data and database. Unfortunately, many of these systems would not be able to communicate with one another or need to store or rewrite data to make it possible for cross computer system communication. communication. For instance, the financials of a company were on a separate computer system than the HR system, making it more intensive and complicated to process certain functions. Once an ERP system is in place, usually all aspects of an organization can work in harmony instead of every single system needing to be compatible with each other. For large organizations, increased productivity and less types of software are a result.

Figure:

Implementing an ERP system is not an easy task to achieve, in fact it takes lots of planning, consulting and in most cases 3 months to 1 y ear +. ERP systems are extraordinary extraordinary wide in scope and for many larger organizations can be extremely complex. Implementing an ERP system will ultimately require significant changes on staff and work practices. While it may seem reasonable for an in house IT staff to head the project, it is widely advised that ERP implementation consultants be used, due to the fact that consultants are usually more cost effective and are specifically trained in implementing these ty pes of systems. One of the most important traits that an organization should have when implementing an ERP system is ownership of the project. Because so many changes take place and its broad effect on almost every individual in the organization, it is important to make sure that everyone is on board and will help make the project and using the new ERP system a success.

Usually organizations use ERP vendors or consulting companies to implement their customized ERP system. There are three types of professional services that are provided when implementing an ERP system, they are Consulting, Customization and Support. Consulting Services - usually consulting services are responsible for the initial stages of ERP implementation, they help an organization go live with their new system, with product product training, workflow, improve ERP's use in the specific organization, etc. Customization Services - Customization services work by extending the use of the new ERP system or changing its use by creating customized interfaces and/or underlying application code. While ERP systems are made for many core routines, there are still some needs that need to be built or customized for an organization. Support Services- Support services include both support and maintenance of ERP systems. For instance, trouble shooting and assistance with ERP issues.

Figure:

There are many advantages of implementing an EPR system; here are a few of them: y

A totally integrated system

y y y y y y

The ability to streamline different processes and workflows The ability to easily share data across acr oss various departments in an organization Improved efficiency and productivity levels Better tracking and forecasting Lower costs Improved customer service

While advantages usually outweigh disadvantages for most organizations implementing an ERP system, here are some of the most m ost common obstacles experienced: Usually many obstacles can be prevented if adequate investment is made and adequate training is involved, however, success does depend on skills and the experience of the workforce workforce to quickly adapt to the new system. y y y y

Customization in many situations is limited The need to reengineer business processes ERP systems can be cost cos t prohibitive to install and run ERP's may be too rigid for specific organizations that are either new or want to move in a new direction in the near future.

ERP MODULES v.4.6

SAP BC (BASIS Components) accessed through SAPGUI



SAP BASIS addresses all security issues by incorporating an authorization module. With increased potential for security breaches in the computer systems around the world, BASIS consultants face a tough task of maintaining the integrity and administering the security of SAP systems. In SAP, security is administered for objects (profiles and authorizations). Users are only authorized to see or change the parts of the system required by their respective job responsibilities. responsibilities.

SAP FI (Financial Accounting)



The SAP FI (Financial Accounting) Module has the competence of meeting all the accounting and financial needs of an organization. Along with other managers, Financial Managers within your business and same module can review the financial position of the company in real time as contrasted to legacy systems which necessitate overnight updates before financial statements frequently and can be generated for management review. The real-time functionality of the SAP modules allows for better decision making and strategic planning. The FI Module incorporates with other SAP Modules such as MM (Materials Management), PP (Production Planning), SD (Sales and Distribution), PM (Plant Maintenance), and PS (Project Systems). The FI Module also assimilates with HR (Human Resources) that includes PM (Personnel Management), Time Management, Travel Management, Payroll. Document transactions occurring within the precise modules generate account postings by means of account determination tables.

SAP CO (Controlling)



The

SAP CO (Controlling) Module provides supporting information to Management for the purpose of  planning, reporting, as well as monitoring the operations of their business. Management decision-making can be achieved with the level of information provided by this module. Some of the components of the CO(Controlling) Module are as f ollows: ollows:

·

Cost Element Accounting Accounti ng

·

Cost Center Accounting

·

Internal Orders

·

Activity-Based Costing (ABC)

·

Product Cost Controlling

·

Profitability Profitability Analysis

·

Profit Center Accounting

SAP HR/HCM (Human Resource/Human Capital Management)



SAP Human Capital Management (SAP HCM) is a global Human Resources management system solution, with personal administration, organization management, personnel deve lopment, recruitment, benefits, and payroll and time management capabilities including standard language, currency and regulatory requirements for more than 30 countries. This SAP HCM training course not only prepares you for the SAP HCM certification exam, but it also equips you with core configuration skills and sound functional knowledge, to perform an impressive work at job.

SAP AM (Asset Management) / EAM (Enterprise Asset Management)



Enterprise asset management (EAM) means the whole life optimal management of the physical assets of  an organization to maximize value. It covers such things as the design, construction, commissioning, operations, maintenance and decommissioning/replacement of plant, equipment and facilities. "Enterprise" refers to the management of the assets across departments, locations, facilities and, in some cases, business units. By managing assets across the facility, organizations can improve utilization and performance, reduce capital costs, reduce asset-related operating costs, extend asset life and subsequently improve ROA (return on assets).

SAP MM (Material Management), MRP (Materials Requirement Planning),



Material Ledger) SAP MM is the materials management module of the SAP ERP software package from SAP AG that is used for Procurement Handling and Inventory Management. Materials management is integrated with other modules such as SD, PP and QM. Materials management is used for procurement and inventory management. The module has two important master data - material and vendor. Broadly, the various levels that can be defined for a SAP MM implementation are: Client, Company Code, Plant, Storage Location and Purchase Organization. SAP Materials management covers all tasks within the supply chain, including consumption-based planning, planning, vendor evaluation and invoice verification. It also includes inventory and warehouse management to manage stock until usage dictates the cycle should begin again. Electronic Kanban/Justin-Time delivery is supported. It can be divided into five major components. There are: materials management, plant maintenance, quality management, production planning and control, and a project management system. Each is divided into number of subcomponents.

SAP MM is all about managing the materials i.e the resources of an organization. These resources include man, manpower and materials. The main functionality within MM includes purchasing, Inventory management, valuation and assignment, batch manag ement and classification.

SAP SD (Sales & Distribution)



SAP SD handles sales activities and distribution, also called shipping. The main activities are the sales order handling, and the distribution of shipments to customers. Also the billing process, customer invoice, delivery, and risk management is handled from the SD module.

SAP PP/DS (Production Planning and Detailed Scheduling)



Manufacturing in any company has at its disposal various resources. The nature and the constraints of  these resources are determined by some strategic decisions. The day-to-day running of manufacturing rests with Production Planning and Control (PP&C) The purpose of PP&C is to ensure that manufacturing runs effectively and efficiently and produces products as required by customers. SAP R/3 has a highly integrated Production Planning System. The PP module is divided into two Sub-modules, 'PP-PI' and 'Production General'. PP-PI sub-module is designed for process industries like Oil and Gas.

SAP PM (Plant Maintenance)



The SAP Plant Maintenance comprises of the following activities such as inspection, to measures and establish the actual condition of a technical system, preventive maintenance to measures and maintain the ideal condition of a technical system, repair to measures and restore the ideal condition of a technical system and other measures that need to be taken using the maintenance organization. SAP PM is closely integrated with other modules (for example, Materials Management, Production, Sales and Distribution, Personnel Management, and Controlling) the data is always kept current and processes that are necessary for Plant Maintenance and Customer Service are automatically triggered in other areas

(for

example,

a

purchase

Management/Purchasing area).

requisition

for

non-stock

material

in

the

Materials

SAP QM (Quality Management)



The SAP QM module supports tasks associated with quality planning, quality inspection and quality control throughout an enterprise. It sets the specifications for quality and standard testing procedures, controls the creation of quality certificates and manages notifications related to quality. It also stores the quality data for raw materials, goods-in-process and finished goods.

SAP PLM (Product Lifecycle Management)



SAP Product Lifecycle Management (PLM) is the integrated SAP solution that focuses on all productrelated information needed for efficient product development and manufacturing from start to end. It supports exchanging essential information with business partners and provides access via Web technology.

SAP PS (Project System)



Projects are generally part of the internal processes of a company. To be able to control all tasks in project execution, you need an organizational form that is specific to the project and which is shared by all departments involved. Before you can carry out a project in its entirety, the project goals must be precisely described and the project activities to be carried out must be structured. A clear, unambiguous project structure is the basis for successful project planning, monitoring, and control.

SAP DMS (Document Management System)



SAP DMS are for storing documents such as CAD drawings, Materials pictures etc. with the document management system, users will be able to view the documents with ease within their SAP systems.

SAP BW (Business Warehouse) BIW (Business Intelligence & Data



Warehousing) In the fiercely increasing competition amongst corporations it has become mandatory to make quick and sound crucial business decisions based on analysis of business critical data. This is the point where data warehouses come into play. Although many companies are relying on data warehouses, they are still struggling to achieve positive results due to fragmented and inconsistent data. For them SAPs Business Information Warehouse (BW) provides a complete information factory solution. BW is the central component in the SAP suite of applications with an added advantage of being a software package that can be used in both SAP and non-SAP environments. SAP Business Information Warehouse (SAP BW) is the name of the Business Intelligence, analytical, reporting and Data Warehousing (DW) solution which is one of the major enterprise software applications produced by SAP AG. It was originally named SAP BIW, (Business Information Warehouse), but is now known as "SAP NetWeaver BI".

ERP 6.0 (2005) with ECC 6

SAP CRM (Customer Relationship Management)



Customer relationship management (CRM) is a broadly used term that covers concepts used by organizations to manage their relationships with customers and stakeholders to reduce costs and increase profitability by solidifying customer loyalty. CRM brings together information from all sources within and outside an organization to give one, holistic view of each customer in real time. Customers can benefit from their data being utilized within a CRM system. For instance, an increase in unsolicited telemarketing calls is generally resented by customers while a small number of relevant offers is generally appreciated by customers. CRM software can enhance the collection and analysis of customer behavior leading to more relevant communications with customer.

Figure:

SAP SCM (Supply Chain Management)



Supply chain management (SCM) is the oversight of materials, information, and finances as they m ove in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies. It is said that the ultimate goal of any effective supply chain management system is to reduce inventory (with the assumption that products are available when needed). As a solution for successful supply chain management, sophisticated software systems with Web interfaces are competing with Web-based application service providers (ASP) who promise to provide part or all of the SCM service for companies who rent their service. Supply chain managements three main flows: The Product Flow, the Information Flow, and the Finance Flow. The product flow includes the movement of goods from a supplier to a customer, as well as any customer returns or service needs. The information flow involves transmitting orders and updating the

status of delivery. The financial flow consists of credit terms, payment schedules, and consignment and title ownership arrangements. The SAP® Supply Chain Management (SAP SCM) application offers companies not only planning and execution solutions to manage operations but also helps boost visibility and collaboration to extend their operations beyond corporate boundaries. SAP SCM empowers companies to adapt their supply chain processes to an ever-changing competitive environment, transforming traditional supply chains from linear, sequential processes into an adaptive supply chain network in which communities of  customer-centric, demand-driven companies share knowledge, intelligently adapt to market changes and proactively respond to shorter, less predictable life cycles.

Figure: :

SAP SRM (Supplier Relationship Management)



Supplier relationship management is a comprehensive approach to managing an enterprise's interactions with the organizations that supply the goods and services it uses. The goal of supplier relationship management (SRM) is to streamline and make more effective the processes between an

enterprise and its suppliers just as customer relationship management (CRM) is intended to streamline and make more effective the processes between an enterprise and its customers. SRM includes both business practices and software and is part of the information flow component of supply chain management (SCM). SRM practices create a common frame of reference to enable effective communication between an enterprise and suppliers who may use quite different business practices and terminology. As a result, SRM increases the efficiency of processes associated with acquiring goods and services, managing inventory, and processing materials. According to proponents, the use of SRM software can lead to lower production costs and a higher quality, but lower priced end product. SRM products are available from a number of vendors, including 12 Technologies, Manugistics, PeopleSoft, and SAP. SAP SRM simplifies and automates procurement. The SAP SRM process integrates supplier qualification, negotiation, and contract management more tightly and cost-effectively with other enterprise functions and their suppliers processes  through a single framework with support for multichannel suppliers. The SAP SRM application is designed as a long-term foundation to secure the cost and quality advantages of center-led purchasing and broadened supplier involvement for enduring value and longterm results.

Figure:

Master Data Management (MDM 5.5 SP04)



There is a wish for consistent master data, but its realization is made difficult by increasingly scattered storage of data in different systems, the global use of master data and employment of one and the same set of data in various contexts. Managing an objects partial attributes in different systems, caused by system-spanning processes, is becoming more complicated. Approaches aimed at integrating systems are only partially capable of solving the problems of scattered data because integration scenarios are built on correct master data that is often not available. Without consistent master data, however, the complexity of business information processes cannot be reduced. In addition, incorrect or insufficient master data management will result in significantly restricted data quality in the medium to long term. This will lead to increased efforts being required for ongoing maintenance and migration, increased cost, and, in the worst case, a loss of business partners or competitiveness. SAP Master Data Management provides users with a tool to optimally master any challenges with respect to central master data management and maintenance.

Benefits: Companies that manage their business processes based on consistent data across system boundaries will derive significant benefits from master data management, such as: y y y y y y y y

Companywide consistent data Data consistency across systems and the company within the business network Improved collaboration with business partners Optimized business processes High-quality data Cleaned-up inconsistent or outdated master data Lower cost for data management, data distribution and c orrection of erroneous data Improved competitiveness

Figure:

SAP CPM (Corporate Performance Management)



SAP-systems consulting services to help companies get fit for Business Intelligence and Corporate Performance Management and gives support to cover all questions and matters concerning strategy, conceptual design and corporate-wide implementation of SAP BI & CPM software components. y y y y y

Introduce key performance indicator systems Set up control loops for operative process improvements Set up and optimize corporate-wide information systems and data warehouses Set up solutions for integrated planning, simulation, and forecasting Introduce integrated control solutions and management cockpits

Figure

SAP SEM (Strategic Enterprise Management)



SAP Strategic Enterprise Management (SAP SEM) delivers end-to-end ERP software capabilities to support the entire performance management life cycle, including: y

Consolidated financial reporting  With SAP SEM, you can generate consolidated financial and managerial reports for a globally distributed business or entity. The application can aggregate financial data from SAP and non-SAP systems into a single analytical reporting environment, enabling you to monitor the financial performance of  individual subunits.

y

y

y

Planning, budgeting, and forecasting  SAP SEM helps enables you to model various planning options and use preconfigured planning software to get a quick start on operational planning tasks such as cost center planning and sales planning. The application supports traditional budgeting and rolling forecasts as well as collaborative planning. Corporate performance management and scorecards  With SAP SEM, you can develop KPIs that support a number of popular scorecard methodologies, including balanced scorecard, economic value-added and activity-based costing methods. You can link operational and strategic plans and develop scorecards and performance measures based on financial and nonfinancial data. Risk management  SAP SEM helps you identify, quantify, and analyze business risks within individual business units and manage risk-reducing activities.

Figure:

INTRODUCTION INTRODUCTI ON OF THE COMPANY

PSO is the market leader in Pakistans energy sector. The company has the largest network of retail outlets to serve the automotive sector and is the major fuel supplier to aviation, railways, power projects, armed forces and agriculture sector. PSO also provides Jet Fuel to Refueling Facilities at 9 airports in Pakistan and ship fuel at 3 ports. The company takes pride in continuing the tradition of excellence and is fully committed to meet the energy needs of today and rising challenges of tomorrow. Pakistan State Oil, the largest oil marketing company in the country, is currently engaged in storage, distribution and marketing of various POL products. The companys current market share of 82.3% in the black oil marke t and 59.4% share in the white oil market, alone speak volumes about its success.

HISTORY: The creation of Pakistan State Oil (PSO) can be tra ced back to the year 1974, 19 74, when on January 1st; the g overnment took over and merged Pakistan National Oil (PNO) and Dawood Petroleum Limited (DPL) as Premiere Oil Company Limited (POCL). Soon after that, on 3rd June 1974, Petroleum Storage Development Corporation C orporation (PSDC) came into existence. PSDC was then renamed as State Oil C ompany Limited (SOCL) on August 23rd 1976. Following that, the ESSO undertakings were purchased on 15th September 1976 and c ontrol was vested in SOCL. The end of that year (30th December 1976) saw the merger of the Premier Oil Company Limited and State Oil Company Limited, giving way to Pakistan state Oil (PSO). After PSOs inception, the corporate culture underwe nt a comprehensive renewal program w hich was fully

implemented in 2004. This program over the years included the revamping of the organizational architecture, rationalization of staff, employee empowerment and transparency in decision making through cross functional teams. This new corporate renewal program has divided the companys major operations into independent activities supported by legal, financial, informative and other services. In order to reinforce and monitor this structural change, related check and balances have been established by incorporating monitoring and control systems. Human Resource Development became one of the main priorities on the companys agenda under this corporate reform. It is due to this effective implementation of corporate reform and consistent application of the best industrial practices and business development strategies, that PSO has been able to maintain its market leadership in a highly competitive business environment.

DETAILED ERP MODULE IMPLEMENTATION: IMPLEMENTATION:

SAP in PSO

SAP is Enterprise Resource Planning (ERP) software. Use of SAP makes it possible to track and manage, in real-time, sales, production, finance, accounting and human resources in the company. It is been widely used in the companys head office and upcountry locations including depots, installations etc. Eleven modules have been procured to cater the wide spectrum needs of the PSO employees. Brief  description of all the modules is as under.

Modules used in PSO

1.

Controlling (CO)

2. Finance (FI) 3. Human Resource (HR) 4. Material Management (MM) 5. Plant Maintenance (PM) 6. Production Planning (PP)

7. Project System (PS) 8. Quality Management (QM) 9. Sales & Distribution (SD)

10. SILO 11. TD

Finance & Controlling (FI & CO) FI module is being designed for automated management and external reporting of general ledger, accounts receivable, accounts payable and other sub-ledger accounts with a user defined chart of  accounts. As entries are made relating to sales production and payments journal entries are automatically posted. This connection means that the "books" are designed to reflect the r eal situation. CO Controlling--represents the company's flow of cost and revenue. I t is a management instrument for organizational decisions. It also automatically updated as events occur. Departments using FI & CO module are: y

Admin

y

Aviation & Marine with all al l airport locations

y

Brand management

y

Cards

y

Construction & RF

y

Corporate Planning

y

Finance (General Accounts, FR, Treasury, Treasury, Insurance, Freight Pool, CCB, AP, Payroll)

y

HR

y

HSE

y

QA

y

IC with all divisional offices

y

IRD

y

IS

y

L&C

y

Legal Affairs

y

Logistics

y

LPG

y

Operations with all depots and terminal

y

Procurement & Services

y

Retail with all divisional offices

y

Security & Services

y

Supply

y

T & OD

Human Resource

The HR module enables effective management of information about the people in the organization. It is integrated with other SAP modules and external systems. From the Organization Management perspective, companies can model a business hierarchy, the relationships of employees to various business units and the reporting structure among employees. The Personnel Administration (PA) sub module helps employers to track employee master data, work schedules, salary and benefits information. The Personnel Development (PD) functionality focuses on e mployees' skills, qualifications and career plans. Finally, the Time Evaluation and Payroll sub modules process attendance and absences, gross salary and tax calculations, and payments to employees and third party vendors. Departments using HR module are: y

Finance (Payroll)

y

HR

y

IRD

y

T & OD

Material Management (MM) SCM (Supply Chain Management) is being handled through this module. Process comprises of  Purchasing, Inventory Management and Vendor Payment. Strong MIS ensures the timely timel y availability of  reports ranging from the middle management to higher management. Departments using MM module are: y

Admin

y

Aviation & Marine with all al l airport locations

y

Brand management

y

Cards

y

Construction & RF

y

Corporate Planning

y

Finance (General Accounts, Treasury, Insurance) Insurance)

y

HR

y

HSE

y

QA

y

IC with all divisional offices

y

IRD

y

IS

y

L&C

y

Legal Affairs

y

Logistics

y

LPG

y

Operations with all depots and terminal

y

Procurement & Services

y

Retail with all divisional offices

y

Security & Services

y

Supply

y

Afghan Export

y

T & OD

Plant Maintenance (PM) This module is being used for maintaining & Restoring target condition of equipments.

Departments using PM module are: Admin Aviation & Marine with all al l airport locations Finance (General Accounts, Accounts, AP) IS Operations with all depots and terminal Procurement & Services

Production Planning (PP) SAP Production Planning is an Integrated Production Planning & Production Control Tool Production Planning is being used at: Lubricant Manufacturing Terminal  Korangi Lubricant Manufacturing Plant A  Kemari Can Manufacturing Plant  Korangi L&C Dept Head Office Product Accounts

BUSINESS PROCESSES: Project System is an Integrated Project Management Tool. The primary functions of Project System are to plan, execute and monitor the C osts and Progress of the Project. Projec t. The business process starts from Budget Proposal phase to Capitalization of the cost into Assets.

In PSO, PS is used for the following activities Budget Proposals Budget Approvals Budget Availability Material Procurements Services Procurements Settlements of costs Capitalizations at project end.

Departments using Project System are: Admin Aviation & Marine Construction & RF Corporate Planning Finance (General Accounts, Accounts, AP) IC IS L&C LPG Operations Procurement & Services Retail Security Services

Quality Management (QM) QM is a quality control and information system supporting quality planning, inspection, and control for manufacturing. Departments using QM are: Lubricant Manufacturing Terminal  Korangi Lubricant Manufacturing Plant A  Kemari L&C Dept Head Office

Sales & Distribution (SD)

SD module helps to optimize all the tasks and activities carried out in sale s, shipment and billing. Key elements are; pre-sales support, inquiry processing, quotation processing, sales order processing, delivery processing, billing and sales information system.

Departments using SD are: y

Aviation & Marine with all al l airport locations

y

Cards

y

Construction & RF

y

Finance (CCB Department)

y

IC with all divisional offices

y

L&C

y

Logistics

y

LPG

y

Operations with all depots and terminal

y

Retail with all divisional offices

y

Afghan Export

SILO The

Silo Management System, which provides functionality for managing physical inventories in tanks by creating tank, dips in the R/3 System, and comparing those inventories at any time with the book stocks. In that way, gains and losses can always be determined, and goods movements can be monitored.

Departments using SD are: y

Aviation & Marine with all al l airport locations

y

Finance (Product Accounts)

y

Operations with all depots and terminal

TD The Transportation and Distribution (TD) application area covers the logistics activities related to: y y y

Delivery of product from a delivering plant to a customer Transfer of product between two company-owned locations Receipt of purchased product from a vendor

These activities are carried out across the pro cesses of scheduling, load confirmation, and delivery confirmation.

y

Aviation & Marine with all airport locations

y

Logistics

y

Afghan Export

Modules used in PSO 1.

Controlling (CO)

2. Finance (FI) 3. Human Resource (HR) 4. Material Management (MM) 5. Plant Maintenance (PM) 6. Production Planning (PP)

7. Project System (PS) 8. Quality Management (QM) 9. Sales & Distribution (SD) 10. SILO 11. TD In the standard by sap We have selected the business process of  1 Quality management 2. Plant management.

Business process Quality management Plant management

PSO

Standard

%age