In compliance with the orders of Hon’ble Supreme Court in WP(Civil) No.196/2001, dated 14.9.2011 to the Government...
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Acknowledging exemplary initiatives/practices in the realm of e-Governance for dissemination of information & services
Nomination Form Category
Government to Citizens (G2C) Project of the Year In
electronic Public Distribution System – ePDS for the department of Civil Supplies, Govt. of Telangana State
Table of Contents
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1.
TITLE.................................................................................................................................. 4
2.
URL:.................................................................................................................................... 4
3.
STATEMENT OF INTENT & OVERVIEW.................................................................................4 Major challenges in the Public Distribution System..........................................................4 ePDS overview and features............................................................................................ 5
4.
INNOVATION APPLIED......................................................................................................... 7 Innovation in process re-engineering (eliminating redundant steps) – How?.......................7 How & which new and emerging technology has been used?.............................................8 What innovative features have been used – elaborate.......................................................9
5.
EXTENT OF IMPLEMENTATION & OUTREACH....................................................................10 State extent of online services provided (end-to-end or partial) – With example..............10 Explain ability to leverage NeGP (National e-Governance Plan) Infrastructure..................12 Does the web application use mobile/SMS to increase outreach.......................................12
6.
SCALABILITY OF TECHNOLOGY......................................................................................... 12 Explain the modularity, re-usability and scalability of technology used.........................12 Has the application been replicated? If so, where?........................................................13
7.
SUSTAINABILITY OF INITIATIVE......................................................................................... 13 Is the web application based on open source technologies............................................13 Does the web application use digital signature/encryption............................................13 Is the website / portal being used for revenue generation – direct/indirect? How?.........13 Does the web application require trained staf for operation/maintenance? Is the organisation geared up towards the same? Is an Online Help/Tutorial available?. . .14
8.
OUTCOME & IMPACT OF INITIATIVE.................................................................................. 14
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Is there a positive impact on the cost, efort and time incurred by the user – How?......14
Savings due to seeding and validations in ePDS:..........................................................14
Verification of the legacy ration card data through Aadhaar.........................................15
Citizen Friendly - Activation at the local office-.............................................................15
SMS generation............................................................................................................. 15 How has the web application increased the efficiency of the department – direct/indirect ......................................................................................................................................... 15 Is there any financial saving for the department - give approx percentages..................16 How has the web application helped public at large?.....................................................18
9.
SECURITY......................................................................................................................... 18 Has the website been audited for security? Attach security certificate..........................18
10. Future Road Map of the project........................................................................................ 19 11. Some Statistical data....................................................................................................... 19 BOGUS CARDS ELIMINATION – WORK DONE TILL DATE....................................................19 % OF ALLOCATION SAVED................................................................................................ 20 12. CONTACT DETAILS............................................................................................................ 21
GOVERNMENT TO CITIZENS (G2C) PROJECT OF THE YEAR
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1.
TITLE electronic Public Distribution System – ePDS for the department of Civil Supplies, Govt. of Telangana.
2.
URL: https://epds.telangana.gov.in/epdsTG/epds
3.
STATEMENT OF INTENT & OVERVIEW In compliance with the orders of Hon’ble Supreme Court in WP(Civil) No.196/2001, dated 14.9.2011 to the Government of India to provide necessary infrastructure and financial support for ensuring the computerization of PDS and the direction of the Department of Food and Public Distribution, Govt. of India, New Delhi to implement “End-to-End Computerization of TPDS Operations”, erstwhile Government of Andhra Pradesh got the software developed by State NIC basing on the framework given by NIC, Delhi. The software is in use since April’2013 in Hyderabad and Ranga Reddy districts and has been rolled out to all the 10 districts of Telangana State in June’2014. The whole concept of computerisation of PDS operations fall under 2 components. Component I deals with supply and distribution of PDS including ration card management and Component II deals with F P Shop automation. So ePDS and Supply Chain management (SCM) comprising of Component I was developed by State NIC. Hyderabad and RR district were chosen as pilots for ePDS and SCM is being piloted in Hyderabad District. The grievance redressal system is handled through toll free number in a call centre placed at the Office of the commissioner, Department of civil supplies. The calls are recorded and the resolution of the complaints is monitored. ePDS (electronic Public Distribution System) is online software application catering to the Ration cards management, allocation and seeding of Aadhaar data. The processes involved in the distribution of Essential Commodities (ECs) to the BPL families are automated so as to bring efficiency, accountability and transparency to the PDS of Civil Supplies Department. The initiative was taken up as per GOI orders for end to end computerization of PDS to arrest the leakage of subsidy.
Major challenges in the Public Distribution System
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Ration cards – With each drive to issue new cards, the number of cards multiplied. Nonexistent persons and migrated families contributed to the multiplying factor. Mutations in ration cards – Challenges in manual system as well as legacy computerized were faced in updating the changes occurring due to mutations. Allocation – Allocation of Essential Commodities (ECs) depended on the card position and member position in a shop. Commissioner, Civil Supplies allocates to the District, then from district the allocation goes to the Mandal and then to the FP shop. Manual allocation was completely discretionary at the cutting edge level. Inadequate monitoring – The manual system of filing the reports had a lot of data inconsistencies. As the legacy system did not have work flows, manual system of filing reports continued. Much time of the inadequate staff was wasted in gathering information and tabulating it. Archaic Processes – The old processes led to lot of duplicates creeping in. New ration cards were given periodically. So when announced, lakhs of applications came. No systematised compilation of applications received and acknowledgements was possible. There was no transparency in process. Applicants ran from office to office. Thinking that their application was not received or approved, they gave multiple applications. If the field staff could not detect, duplicates entered the database Further there was no provision to add member. So request for new cards after marriage started. There was no way of knowing in which card the person earlier lived unless he declared. So units were in duplicate. Sharing with other departments – The user departments like Housing, Social Welfare scholarships, Social Security Pensions, Arogyasree (health aid to BPL) took the data periodically. Whenever changes happened, the related card holders used to run around with grievance that their card is not found in the concerned dept from which they are seeking benefit. Lack of ration cards data: Absence of master data of all the Ration shops linked to stock points/go downs which are further linked to FCI go downs.
ePDS overview and features ePDS
is
an
online
software
application
that
helps
the
Civil
Supplies
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Department in allocating Essential Commodities to FP shops, seed the ration card database with Aadhaar so as to eliminate bogus / dead/ migrated/ duplicate cards/units or ineligible persons and carry out mutations received from Meeseva. The major modules developed to carry out the activities of the civil supplies department are allocation module, Aadhaar seeding module and ration card management module. Ration Card Management – The entry of EID/UID in ration card database has helped in weeding out duplicate cards. Whenever request for new card comes, the system checks whether the member exists in database by comparing the UID / EID number and allows the issue of new card only after this validation is checked. The ration card management system is integrated with Meeseva (Common Service Centres). So the ration card holders can get the details in their cards updated or request for migration of card to another shop / place or request for duplicate card etc by visiting the Meeseva Centres. The required documents for proof are uploaded and the entire data rests in ePDS module wherein necessary approvals are given by Inspector / ASO / Tahasildar through digital signatures. The ePDS takes care of only one component of the PDS, i.e. the demand side. The supply side is taken care by Supply chain management software, which is being piloted in one circle in Hyderabad District. A model computer cabin is under construction at Circle-VI MLS Point. Here the stock movement from Food Corporation of India (FCI) to Mandal Level Stock point (MLS point) to FP shop level is monitored through generation of truck chits by picking up information from ePDS on allocation and generation of Release orders after payments by FP shop dealers in eSeva. EID / UID Seeding Module – Aadhaar number or the UID / EID number is seeded in the Ration Card database for all the Ration Card members to eliminate duplicate and bogus entries who are eligible for the supply of food grains/ benefits. The State Resident Data Hub, SRDH of AP has a database of all the UID s issued so far in the state and has given a service based on UID/ EID number to give EID/UID name and the individual photograph. This is used to display the photograph and the EID/ UID name for a given UID/EID number. This name is compared with the Ration card member name and also the photograph is checked against the family photograph for accepting the seeding.
Allocation Module – Allocation module enables allocation of ECs to the FP shops. Once Commissioner, Civil Supplies gives allocation in ePDS, system calculates shop wise allotment taking the Closing Balances (CBs) and the card strength into account. The District Supply officer (DSO) at the District Level, with
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the click of a button can allocate. No discretion at any level is allowed as the proceedings are generated online. It is linked with eSeva for direct remittance in eSeva kiosks for issue of ROs (Release Orders). The allocation is linked to eSeva through web service and the dealers are able to pay DDs in eSeva as per the system generated shop wise allocation. Details of payment are also recorded instantaneously in ePDS.
4. INNOVATION APPLIED Innovation in process re-engineering (eliminating redundant steps) – How? eSeva kiosk payments integration – The process of taking fair price shop payments in eSeva after making the necessary allocation of essential commodities to the fair price shops in ePDS is completely online. Previously the eSeva centres were getting the data in spread sheets from the respective circle offices and the fair price shop owners were making the payments and collecting Release orders from the eSeva centres which they would submit in the MLS point and get the stock issued. The partial payments and multiple Release orders etc from the eSeva centres were involving the complete process as mentioned above. The present system of linkage of eSeva payments with ePDS eliminates this manual procedure of going to various offices completely. The details of allocation and commodities details are sent to the eSeva centre on giving a fair price shop number by a web service from ePDS and the payment made is immediately realized in ePDS. The fair price shop owner coming for multiple release orders with partial payments also is immediate and online. The release orders are also available at login to MLS points/ ASO s of circle offices for dispatching the stocks immediately. Entry of stock balances for a fixed period – The entry of stock closing balances of all commodities at each of the fair price shops is allowed only for a fixed period in the month after stock disbursement and before Allocation generation. This enables the department to give an accurate allocation to the fair price shops and may help them in going for Anywhere Ration in the future. Meeseva kiosk based Ration card Mutations – Similarly all the Ration Card Mutations i.e. change of Address, Shop etc are taken at Meeseva centres and the details are sent to ePDS along with the scanned documents submitted with the application for going through the approval process with workflow. The legacy system used to allow the Mutations or modifications in ration Cards in the Meeseva centres but one had to upload the updated data into the ration card database at regular intervals. This was resulting in a lot of confusion and some mutations/ changes were never getting updated in the database. So the card holder had the changed card in his physical possession, whereas the online database had earlier data. So the happiness of getting the mutation done through Meeseva was lost due to this anomaly and again he had to run from office to office. A Web service from ePDS gives
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complete information of the card holder on giving the Ration Card number which is then sent to ePDS along with the respective modifications. These are then inspected and verified in ePDS and the necessary approvals are given with Digital signature by the concerned officials and sent to the Meeseva kiosk. All the necessary details are given in the form of a SMS to the beneficiary for collecting the modified and printed card. UID seeding by fetching data from SRDH database – Organic seeding of placing UID / EID number against the Ration Card members was taken up in the ePDS system for eliminating nonexistent and duplicate cards. For this the State Resident Data Hub database of UID was used to verify the UID s by a web service. This would fetch the EID/UID name and the photograph which was used for verification before accepting the seeding.
How & which new and emerging technology has been used? The following Ration Card Mutation web services are provided to MeeSeva for citizen to apply directly at the MeeSeva along with required documents. The application process flow is available in ePDS Tahasildar / Inspector login in ePDS. Deletion of Member in Ration Card Household Head Modifications Issue of New Ration Card (Pink) Ration Card Member Addition Ration Card Member Migration Ration card Missing Details in Data Base Ration Card Modifications (Address Change & Member Modifications) Ration Card Transfer Application Surrender of Ration Card Conversion White to Pink Card
Web services are used for linkage to the kiosk based applications at eSeva, UID database of SRDH and Supply Chain Management software.
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Distribution: Distribution of commodities using ePOS and Dynamic Key Registers. Digital Signatures are used for approvals.
What innovative features have been used – elaborate Workflow based Ration Card Mutations and approvals. Applications for New Cards and Ration card Mutation services at MeeSeva Counters. Printing of Changed Ration Cards after RC Mutations at MeeSeva counters. UID seeding for assessing the Ration Card holder identity. Dynamic Key Register or the sale registers of Fair Price shops generation. Allocation of essential commodities depending on the Ration card strength and the available stock closing balances. Automatic generation of inspection reports. Bulk migration of cards from one shop to other. Approvals of New Cards and New members in cards as per the Govt. policy. Services provided at various levels on bulk migration of cards from one shop to other, activating and deactivating cards, tagging of kerosene shops to cards, shops to inspectors etc and many more features for automating and giving the allocation proceedings up to shop level. Transaction log and audit trial facility for knowing the details on who has done what in the system. Online search of a ration Card with Ration card number for card and member details which can be used by other departments like Aarogyasree (health scheme). eSeva kiosk payments integration. ePOS integration for distribution of commodities. Supply Chain Management for lifting of commodities based on Release orders generated from ePDS.
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5. EXTENT OF IMPLEMENTATION & OUTREACH State extent of online services provided (end-to-end or partial) – With example The Roles and activities of diferent functionaries at different levels are listed here Sr.No 1
2
3
4
Activity
Role
New card data entry, all types of mutations in the ration cards, checking of the ration card data, survey status, day to day entries of all reports etc. Card search, all types of mutations in the ration cards, applications, all gap reports, day to day transactions in e-PDS, Inspection reports on field verification for MRO/ASO approvals. Ration card search, seeding for all active members, editing of inactive Rachabanda coupons, undistributed Rachabanda coupons, checking for duplicate UIDs for active members and displayed as report for rejecting the bogus UID, finding duplicate UIDs on active cards of active members, viewing allocation, allocation adjustments, entering the closing balances of commodities at FP Shops in between restricted dates, commodity-wise RO report recorded at eSeva, generate current allotment proceedings attachments, shop-wise closing balances entry screen, assign FP Shops to inspectors, tagging of cards, inactive and active card, tagging the FP Shop to the MLS point, tagging the FP Shop to wholesaler, new, transfer, approvals and rejections with digital signature on ration card mutations etc. Print approved ration card, search a ration card mutation, allocation, bulk transfer ration cards to any regular FP Shop, Kerosene Oil shop, Active card to inactive and inactive card to active, seeding of card, seeding report, new, transfer, mutation reports, Tahsildar / ASO to Tahsildar / ASO card transfers and shop transfers etc.
Data Entry Operator Inspector (MandalLevel – 12 per mandal)
ASO / Tahsildar (Mandal level – 500 Mandals approx)
District Supply Officer ( 10 districts)
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Sr.No
Activity Creation of Users, roles, checking of user audit, fixing of allocation and closing balance dates etc, checking of transaction audit trials, revoking of passwords and users etc.
5
Check the functioning of the district level and mandal officers by various monitoring reports and Transaction audit reports and activity reports Allocation and Key Register generation for the entire state by fixing the allocation policy and rates of commodities. Monitoring the state activity by various reports
6
7
Approval on New Cards by way of Policy enablement and monitoring of all the state activities by various reports
8 9
Monitoring of all the state activity by various reports
10
Key Register, Kerosene Key Register, Allocation of all commodities, Online Search, UID check, Ration Card details of all districts, MLS point wise allocation, MLS point details and fair price shop details , MeeSeva application status reports- reports
Role Admin Joint Collector / Chief Ration officer ( District level) Deputy Director (State) Director (State) Commiss-ioner, FCS
Public Domain
Example: For generating the allocation of stock to be sent to all the fair price shops in a month in ePDS Data entry operator does seeding with Aadhaar numbers validated from SRDH database for rejecting or accepting certain cards which are inspected by ASOs / Tahsildars, maintains and manages cards by making inactive/active and transfer and tagging of cards to shops etc. MeeSeva kiosks take applications from card holders w.r.t. changes of member deletion, cards deletion / surrender, change of fair price shops etc which are immediately available in ASOs / Tahsildars login, who in turn send them to inspectors for verification and after receiving inspector approval and inspector report , they approve the same with digital signature.
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All the approved and Digitally signed MeeSeva transactions get printed at the MeeSeva kiosk. ASOs / Tahsildars enter fair price shop wise closing balances within a specific time period. Total Card strength is taken and the Dynamic key registers are generated for the month for the entire state by the deputy director. After Commissioner approval , Key registers are released to be printed as sale registers for all fair price shops. Allocation is then generated and eSeva kiosks start accepting fair price shop payments based on this allocation and the payment data is immediately realized in ePDS. After payments are sent to ePDS, Release orders so generated are automatically seen in MLS point logins for booking stock/commodities in Trucks to be sent to fair price shops. This entire cycle has to happen before the distribution of commodities st which starts from the 1 of every month. From 1st the commodities distribution at the fair price shop begins through ePOS devices and dynamic key registers.
Explain ability to leverage NeGP (National e-Governance Plan) Infrastructure The project is currently a Mission Mode project likely to be taken for rollout in all the states as assessed by the National eGovernance Division members who have visited Hyderabad.
Does the web application use mobile/SMS to increase outreach Yes
6. SCALABILITY OF TECHNOLOGY Explain the modularity, re-usability and scalability of technology used Modularity with respect to functionality, re usability by the use of various common objects made the software scalable to all the 23 districts of erstwhile Andhra Pradesh and then in the 10 districts of Telangana State and 13 districts
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of Andhra Pradesh State in June’2014 after the state bifurcation. Various state wise abstracts and reports on this massive data was made possible by use of functions, materialized views which are scheduled to be executed once in a day when the load averages on the system are low (at midnight).
Has the application been replicated? If so, where? Yes, in Andhra Pradesh State with 13 districts. The ePDS software is considered as a model for all the states in the country by National e Governance Division for executing the Public Distribution System.
7. SUSTAINABILITY OF INITIATIVE Is the web application based on open source technologies Yes, the following Open Source Technology framework is used for the project PostgreSQL 9.3 database on RHEL Jboss 5.1 Application Server Community version on RHEL Java Wicket framework for application development Hibernate technology
Does the web application use digital signature/encryption Yes
Is the website / portal being used for revenue generation – direct/indirect? How? ePDS implementation resulted indirectly in Savings on stock allocation after removal of bogus, Non-existent and duplicate cards in ePDS Benefits to officials with respect to effort and time involved in maintaining the Ration cards information, stock dispatch based on fair price shop dealer payments, generation of various reports, proceedings etc Benefits to beneficiaries with respect to quality of service.
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Does the web application require trained staf for operation/maintenance? Is the organisation geared up towards the same? Is an Online Help/Tutorial available? Yes. National Informatics Centre has conducted training programme for DIOs of the State, eDistrict managers of State IT department and also some district level and state level resource persons who in-turn have conducted extensive training programmes for its implementation. Online help and Tutorials are available. Also an exclusive programme of Mana TV featuring the training of ePDS, MeeSeva etc. is being planned by the state IT department which is yet to be taken up by NIC.
8. OUTCOME & IMPACT OF INITIATIVE Is there a positive impact on the cost, efort and time incurred by the user – How? Yes Savings due to seeding and validations in ePDS: The seeding of Aadhaar is helping the department to remove duplicates and nonexistent persons. The recent Rachabanda cards were issued through ePDS only and it ensured that duplicate units existing in earlier cards are removed before issuing the new cards. This helped in savings and Government is able to arrest leakages to that effect. In 2011 January, i.e. prior to issue of Rachabanda cards, total cards were 6,50,321 with 26,26,328 units in Hyderabad district. Then in Rachabanda programme, lakhs of applications were received and enquired. Based on the enquiry, cards were printed and given for distribution. Totally, 8,56,937 cards were added. The units added were 36,75,265. The process of Aadhaar seeding started in 2012 and Hyderabad district took series of measures to regulate the distribution of ration cards by leveraging the advantages of unique ID. Though there was widespread resistance, through personal appeal and sensitizing the public, Aadhaar was collected from the ration card holders and seeding was done. Now as on June end 83 % seeding is completed in Hyderabad. Presently efforts are being taken to verify the unseeded units and take the following action,
Seed EID/UID if persons are available
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If EID is rejected, facilitate for re enrolment
If EID is pending, request UIDIA for priority processing.
Deactivate if the person is not found.
Verification of the legacy ration card data through Aadhaar This is for deactivating non-existent, dead, migrated, married and duplicate members of Ration Cards. Citizen Friendly - Activation at the local officeIn cases of deactivation on account of migration, whenever a card holder comes with his EID/UID the inspector verifies and the ASO activates the card. So the system is citizen friendly to the genuine card holders. Since one year 35,736 cards have been activated. Some of the cards activated belonged to very poor persons, whose cards were deleted in 2009 field survey and were running from office to office since then. This is the main reason why the insistence of submitting Aadhaar as ID proof was not resisted by card holders. They realised that decentralised processes in ePDS is giving solution at the door step. All the requests for new cards now come with Aadhaar proof. SMS generation SMS Messages are generated for Ration Card Application Approvals, Stock Issues and Stock Receipts & Card Activations, etc.
How has the web application increased the efficiency of the department – direct/indirect The ePDS workflows facilitated improved efficiency in administering PDS. The benefits accruing from the system are The online allocation has removed any discretion at the field level. The field staff are able to add new shops in ePDS and tag the ration cards to the concerned shops. The allocation to each shop is calculated in the system itself based on the cards in the shop and the closing balances of the previous month. The closing balances are now easier to monitor. The details of shop wise allocation are linked to eSeva. So the dealers are able to directly go to eSeva and pay the amount for getting Release Orders. Their time and energy is saved now, unlike before, wherein they had to wait in the offices for getting manual allotment. The requests from MeeSeva for different mutation services are now done in ePDS. This is helping the changes getting reflected in database immediately after approval by the ASO / Tahsildar.
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All the activities of the dept are decentralized and the card holders can approach their concerned ASO / Tahsildar office to get their work done. For any mutation service they need not even approach the office. They can go to MeeSeva centre. The main advantage of ePDS is that work is done in designated logins and a log is maintained so as to pinpoint a person doing a work. This brings in more accountability on the field staff. ePDS is having important reports in public domain. The public can search a card, see the Dynamic Key Register of any shop, and know the allocation of any shop. Shortly seeding report, report on activities done by the field staff and other important reports will be put in public. This will bring in more transparency to the PDS.
Is there any financial saving for the department - give approx percentages The cost effectiveness is proved beyond doubt when the Return on investment is calculated. The validations in the ePDS software have plugged almost all leakages. The seeding of Aadhaar has further helped the cause. The scenario in Hyderabad District can be taken as an example.
The changed card position after introduction of ePDS processes and Aadhaar seeding is given below. Deactivation of cards happened by collecting the list of dead members through Aarogyasree database and by insisting on Aadhaar and checking for duplicates before issuing new cards.
Over a period of one year, 1,29,298 cards were deactivated i.e. 15% of the cards were deactivated. Sometimes the entire members in the card were also deactivated. This applies to families who migrated. Sometimes a few members in the card, i.e. those who were married or were dead or migrated to other place, were deactivated. Totally 8,56,937 were deactivated. This amounts to 24% of members getting deactivated either partially or fully in a card. So over one year savings in subsidy to a tune of Rs 6.23 Crores of GOI and Rs 2.57 Crores of State Govt. Savings could be achieved. The deactivation of unavailable members is still in progress. Card position as on date compared to earlier position-
S.N Year o 30.1.2011 (Prior to giving Rachabanda (RB) 1 cards)
White cards
Units
6,50,321
26,26,32 8
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2 3
Total cards printed in between 2011 & RB III (Feb., 2,06,616 2014) The cards that would have been in circulation if ePDS & Aadhaar was not introduced. ( Sr. No. 1+ 8,56,937 2)
4
Position in ePDS as on 22.8.2014
5
Savings achieved as a result of collecting Aadhaar in ePDS ( Sr. No. 3 - 4)
6
Savings % (Sr. No. 5 / 3 X 100)
6,48,198
10,48,93 7 36,75,26 5 24,15,23 6
2,08,739 12,60,02 9 24%
34%
The experience in other districts of Telangana state is as follows. % of Mar-14 Aug-14 Savings savings CARDS UNITS CARDS UNITS CARDS UNITS CARDS UNITS 715942 2426180 633067 2063647 82875 362533 12 Adilabad 15 110525 3525331 104087 3149565 64383 375766 5 Karimnagar 8 6 11 785014 2549000 741061 2248676 43953 300324 6 Khammam 12 Mahabubnag 112684 4147273 107718 3683928 49661 463345 2 1 ar 4 11 794258 2942390 739162 2529220 55096 413170 7 Medak 14 103045 3329269 980359 3095878 50093 233391 Nalgonda 2 5 7 Nizamabad 730751 2612243 690118 2375829 40633 236414 6 9 Ranga 115204 4288922 926942 3053854 225105 123506 Reddy 7 8 20 29 101205 3413393 958354 3094625 53700 318768 4 Warangal 5 9 918973 3214395 778711 2529522 140261 684873 15 Total 21 2 3 9 2 3 1 DISTRICT NAME
Here also the deactivation of unavailable members is in progress. As the ePDS is getting scaled up to all Districts in Telangana State in the month of June 2014, running the validations on cards has started and already a minimum of 5% savings could be seen. Activation at the local officeWhenever a card holder comes with his EID/UID the inspector verifies and the ASO activates the card. So the system is citizen friendly to the genuine card holders.
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How has the web application helped public at large? The Ration Card holders / public have, Better service from the civil supplies office which is prompt and accurate Access to Key Register and Allocation on the web in public domain Access to online search if they have to avail other government benefits like Aarogyasree , scholarships, etc. Better facilities for Ration card modifications and fair price shop changes with MeeSeva counters. Activations at the local office at the Mandal/ block level. Access to Status of Ration Card Mutation applications for knowing the pendency details. SMS facility for Stock arrivals at fair price shops and RC mutation approvals.
9. SECURITY Software is SSL enabled. The software is security audited and all the userid’s (approx 2500) are protected with passwords. Meeseva approvals are all digitally signed in ePDS and verified by the meeseva kiosks before printing. All the transactions are stored in history for retrieving at a later date as a transaction log. All activities of all users are recorded online for future listing
Has the website been audited for security? Attach security certificate Yes, Audit certificate is attached
10. Future Road Map of the project ePDS along with: Supply chain management Vehicle tracking system
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Public grievance redressal with ePDS workflow ePOS at the Fair Price shops will complete the target of achieving end to end computerization in ePDS. Survey data of Telangana State to be integrated with ePDS for further purification of data before issuing new cards in the State.
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11. Some Statistical data BOGUS CARDS ELIMINATION – WORK DONE TILL DATE Particulars
June 2014
July 2014
August 2014 Sept 2014
No of BPL Cards
91,64,991
90,22,846
88,83,490
No of BPL units
3,21,43,953 3,08,42,460 3,06,65,732
2,70,45,270
Rice allocation (MTs)
1,39,037
81,71,321
1,38,006
1,37,107
1,23,258
Savings (cards)
1,42,145
14,78,221
50,98,683
Savings (units)
13,01,493
14,78,221
50,98,683
Savings (Rice in MTs)
1,031
1,930
15,779
% OF ALLOCATION SAVED
JUNE 2014 to SEPT 2014 DKR – DIST WISE
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CARDS SAVED - 12 %
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12. CONTACT DETAILS 1) Team Leader (Corresponding Official) Name: Dr A Rama Mohan Rao Designation: State Informatics Officer & Deputy Director General Department: National Informatics Centre Contact Address: A Block, BRKR Bhavan, National Informatics centre, Telangana State Unit, Hyderabad – 63 City: Hyderabad State: Telangana Telephone No.: 040 – 23494718 FAX No.: 040-23224563
Email ID.:
[email protected]
2) Details of NIC Team Members Sl. Name Designation No. 1. G. Shivaji Technical director 2.
Vijay Mohan
Senior Systems Analyst
3) Details of Food & Civil Supplies Team Members Sl. Name Designation No. 1.
Dr. M. Padma, IAS
Chief Rationing Officer
2.
B. Narsimha Reddy
District Supply Officer
3.
Sesha Giri
Asst. Supply Officer
Organization
Email ID
NIC
[email protected]
NIC
[email protected]
Organization Hyderabad Food & Civil Supplies Dept Ranga Reddy Food & Civil Supplies Dept Hyderabad Food & Civil Supplies Dept
Email ID
[email protected]
dso_rr_cs@telangana. gov.in aso_hyd_cs@telangan a.gov.in
