English assignment - Dialog Complaint & Apology.pdf

Dialogue About The Complaints On Services Operator

: Good morning. My name is Joseph. whom am I speaking?

Aceng

: Good morning. I Aceng.

Operator

: OK sir Aceng, can I help you?

Aceng

: I want to make a complain on the internet telecom services.

Operator

: well, what problems sir?

Aceng

: I have a problem with my internet connection. I have subscribed to Telkom for 2 Months. However, A few days ago my modem does not work well. when setting and modem installation is done correctly. The internet speed is very slow. I had to wait several minutes to open a facebook site.

Operator

: Okay, can you specify your username modem.

Aceng

: [email protected]

Operator

: according to our server, your modem's fine, but we will check it to your place, where is your address?

Aceng

: okay, my address in jl. Siliwangi 45 subdistricts jatipamor panyingkiran Majalengka.

Operator

: Okay, we'll soon be there to fix, please wait sir!

English Assignment

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Dialogue On Appology To Customers Seller

: Good morning sir!

Aceng

: good morning, what is it?

Seller

: I'm sorry for the delay in delivery of goods which are not in accordance with the schedule.

Aceng

: I was actually disappointed in your company are not consistent to the customer, can I know the reason?

Seller

: I'm sorry for this, this delivery vans late because we had a flat tire while on the go. so the time we wasted a couple of hours just to wait for a car tire repaired.

Aceng

: Why not use the other car?

Seller

: sorry sir, all vans are already filled by another customer goods. so we can not replace it,

Aceng

: Well, I thank you excuse.

Seller

: Thank you sir, for this delay, we give a 10% discount on the items you message. You only pay $ 312,800.

Aceng

: Well, thank you .. I hope for the future delivery of goods is not late again.

Seller

: Well sir, I said goodbye just yet!

Aceng

: ok, good bye.

English Assignment

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