Employee Satisfaction Questionnaire 434 (1)

EMPLOYEE SATISFACTION QUESTIONNAIRE SBU/ENTITY : LOCATION : DEPARTMENT: DESIGNATION: SEX : CATEGORY:CLERICAL/LABOUR NO. OF YEARS OF SERVICE IN THE ORGANIZATION : (1) Strongly Agree, (2) Agree, (3) Uncertain, (4) Disagree, (5) Strongly Disagree (6) Not Applicable

1.) I get all information about the events and affairs of the company which have an effect on my work. (1) (2) (3) (4) (5) (6) 2.) Employees are encouraged to suggest new ideas about their work (1) (2) (3) (4) (5) (6) 3.) When you have a suggestion to improve your job it is easy for you to get your ideas across to your immediate supervisor. (1) (2) (3) (4) (5) (6) 4.) I am provided with clear instructions and sufficient facilities regarding new assignments. (1) (2) (3) (4) (5) (6) 5.) I am clearly informed about what exactly is expected of me regarding my work. (1) (2) (3) (4) (5) (6) 6.) Employees receive recognition and appreciation for their abilities, efficiency and good work done. (1) (2) (3) (4) (5) (6) 7.) There are adequate training programs and workshops conducted as per my requirement to perform my job well (1) (2) (3) (4) (5) (6) 8.) Every employee is given a fair chance, by the head of the concerned department to attend the workshops and training programs.

(1)

(2)

(3)

(4)

(5)

(6)

9.) We have good opportunities to learn new skills and new jobs (1) (2) (3) (4) (5) (6) 10.) The company provides excellent benefits and welfare facilities for the employees and their families. (1) (2) (3) (4) (5) (6) 11.) If all the required documents are furnished properly, applications for various loans are processed promptly. (1) (2) (3) (4) (5) (6) 12.) All the allowances and advances are provided on time (1) (2) (3) (4) (5) (6) 13.) Medical facilities are adequate and provided on time (1) (2) (3) (4) (5) (6) 14.) Proper health and safety training is provided (1) (2) (3) (4) (5)

(6)

15.) I feel free to discuss my personal and professional problems with my peers (1) (2) (3) (4) (5) (6) 16.) I feel free to discuss my personal and professional problems with my superiors (1) (2) (3) (4) (5) (6) 17.) The management takes good care of the problems of the employees and tries to solve or redress them with proper counseling as soon as possible (1) (2) (3) (4) (5) (6) 18.) The appraisals are read out and known to the concerned employees on time (1) (2) (3) (4) (5) (6) 19.) The management periodically provides feedback on the good and the bad aspects of an employees work and where he/she must improve, by

way of performance appraisal (1) (2) (3) (4)

(5)

(6)

20.) Everyone in this organization trust each other very much (1) (2) (3) (4) (5) (6) 21.) I feel totally secure in this job (1) (2) (3) (4)

(5)

(6)

22.) How satisfied are you with the physical working conditions mentioned below, in the organization (1) Very satisfied, (2) Satisfied, (3) Uncertain, (4) Dissatisfied, (5) Very dissatisfied, (6) Not Applicable

Drinking water facilities Toilet facilities Lighting Work area(space) Maintenance of computers and other equipments Cleanliness of workplace Sports club Noise control Maintenance and storage of hazardous chemicals Telephone facilities Canteen facilities

QUESTIONS 1.) Do you think you need some more training on this job if yes what kind of training is expected? 2.) Would you like some specific workshops to be conducted? 3.) Which workshops and training programs needs to be conducted frequently? 4.) Would you like the company to provide you with certain courses or higher education to enable you to work better? 5.) Do you think the annual increments and benefits should be directly linked to performance and attendance? 6.) Health related workshops. 7.) Are you satisfied with the current promotion policy? 8.) Are you seeking promotion to the management cadre? 9.) What do you think are the problems you will encounter in this process? 10.) How would you compare the facilities provided in this company with those at other companies? 11.) Are you satisfied with the VRS Scheme of the company? 12.) Do you think the organization must come up with something like that? 13.) Will you apply? 14.) What is the VRS package that you expect?