Emp Turnover Questionnaire
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Description
QUESTIONNAIRE Name………………….. Tenure……………… Post………………
Age………………. Sex……………….. Contact No…………..
Instruction: Mark ( √ ) which you prefer.
1. What according to you are the types of employee turnover? a) Functional turnover b) Dysfunctional turnover c) Avoidable turnover d) Unavoidable turnover 2. What are the various reasons for employee turnover? a) Management demands that one person do the jobs of two or more people b) Management doesn't allow the rank and file to make decisions about their work c) Management constantly reorganizes, shuffles people around and changes direction constantly d) Management doesn't take the time to clarify their decisions e) Management promotes departments to compete against each other f) Management throws a temper tantrum, points fingers and assigns blame 3. In an organization, a little rate of employee turnover may result into? a) Bringing in new ideas and skills from new hires. b) Better employee-job matches. c) More staffing flexibility. d) Facilitate change and innovation. 4. High rate of turnover may lead to decrease in? a) Productivity b) Service delivery c) Spread of organizational knowledge
5. What according to you are the causes of employee turnover? a)
Compensation package differences
b)
Job and employee skill mismatch
c)
Inferior facilities, tools, etc
d)
Less recognition
e)
Less or no appreciation for work done
f)
Less growth opportunities
g)
Poor training
h)
Poor supervision
6. What according to you are the few ideas that a smart company use to keep their employee turnover rate low. a) Pay them well, b) Treat each employee with respect regardless of their job, c) Offer good health care plans, d) Offer flexible hours and generous vacation plans. e) Offer a bonus plan to safe and efficient workers f) Begin a profit sharing plan 7. How you calculate the turnover costs of the organization? a) Very High b) High c) Low d) Very Low 8. In the case of high employee turnover what are the major direct cost include for an organization? a) Recruitment b) Selection c) Training of new people
9. In the case of high employee turnover what are the major indirect cost include for an organization? a) Increased workloads b) Increased overtime expenses for coworkers c) Reduced productivity associated with low employee morale 10. What are the certain causes associated with turnover in any specific job or organization? a) Non-competitive compensation b) High stress c) Working conditions d) Monotony e) Poor Supervision f) Poor fit between the employee and the job g) Inadequate training h) Poor communications i) Organization practices 11. What steps should have to be taken by the company to check employee turnover time to time? a) Measure the cost of turnover b) Develop retention strategies c) Plan for some expected turnover d) Plan for a changing workforce culture e) Recognize quality of work life
12. What initial steps can be taken to reduce turnover? a) Hire the right people and continue to develop their careers b) Most companies with low turnover rates are very employee oriented c) Develop an overall strategic compensation package
13. What are the various ways to reduce employee turnover? a) Challenge the Employee b) Recognize Employee Success c) Create a Career Path d) Offer Competitive Pay and Benefits 14. What suggestions should be given to the organization in order to avoid employee turnover? a) Be fair and consistent in establishing compensation b) Promote from within if possible c) Attempt to avoid bringing new people on board at a higher rate than current employees d) Policies to prevent discussion of wages simply do not work
1. What according to you are the types of employee turnover? Functional Turnover
49
Dysfunctional Turnover
31
Avoidable Turnover
69
Unavoidable Turnover
52
69 70 60
52
49
50 40
31
30 20 10 0 Functional Turnover
Dysfunctional Turnover
Avoidable Turnover
Unavoidable Turnover
Interpretation: According to the 100 employees of IDBI bank 49 of them say that functional turnover is one of the types of employee turn over, 31 of them suggested dysfunctional turnover, 69 of them suggested avoidable turnover and rest 52 of them suggested unavoidable turnover is one of the type of employee turn over.
2. What are the various reasons for employee turnover? Management demands that one person do the jobs of two or more people
44
Management doesn't allow the rank and file to make decisions about their work Management constantly reorganizes, shuffles people around and changes direction constantly
39
Management doesn't take the time to clarify their decisions
57
Management promotes departments to compete against each other
29
Management throws a temper tantrum, points fingers and assigns blame
51
33
57
60
51 50 40 30
44 39 33
29
20 10 0
Management Management Management Management Management Management demands that onedoesn't allow the costantly doesn't take the promotes throw s a temper person do the rank and f ile to reorganizes, time to clarify their departments to tantrum, points jobs of tw o or make decisions shuf fles people decisions compete against fingers and more people about their w ork around and each other assigns blame changes direction constantly
Interpretation: According to the 100 employees of IDBI bank 44 of them say management demands that one person do the jobs of two or more people is one of the various reasons of employee turn over, 39 of them say management doesn’t allow the rank and file to make decisions about their work is one of the various reasons of employee turn over, 33 of them say management constantly reorganizes is one of the various reasons of employee turn over, shuffle people around and change direction constantly is one of the various reasons of employee turn over, 57 of them say management doesn’t take the time to clarify their decisions is one of the various reasons of employee turn over, 29 of them say management promotes departments to compete against each other is one of the various reasons of employee turn over, and rest 51of them say management throws a temper tantrum, points fingers and assigns blame is one of the various reasons of employee turn over.
3. In an organization, a little rate of employee turnover may result into? Bringing in new ideas and skills from new hires
37
Better employee-job matches
29
More staffing flexibility
46
Facilitate change and innovation
53
60
53 46
50 40
37 29
30 20 10 0 Bringing in new ideas and skills from new hires
Better employeejob matches
More satffing flexibility
Facilitate change and inovation
Interpretation: According to the 100 employees of IDBI bank from which 37 of them say a little rate of employee turnover may result into bringing in new ideas and skills from new hires, 29 of them say a little rate of employee turnover may result into a little rate of employee turnover may result into better employee job matches, 46 of them say a little rate of employee turnover may result into more staffing flexibility and rest 53 of them say a little rate of employee turnover may result into facilities change and innovation.
4. High rate of turnover may lead to decrease in? Productivity
43
Service Delivery
51
Spread of Organizational Knowledge
57
57 60 50
51 43
40 30 20 10 0 Productivity
ServiceDelivery
Spread ofOrganizational Knowledge
Interpretation: According to the 100 employees of IDBI bank from which 43 of them say turnover may lead to decrease in productivity, 51 of them say turnover may lead to decrease in service delivery and rest 57 of them say turnover may lead to decrease in spread of organizational knowledge.
5. What according to you are the causes of employee turnover? Compensation package differences
37
Job and employee skill mismatch
41
Inferior facilities, tools. etc
39
Less recognition
27
Less or no appreciation for work done
43
Less growth opportunities
51
Poor training
22
Poor Supervision
37
60
51 50
41 40
37
43 39
37 27
30
22 20 10 0
Compensation package diff erences
Job and employee skill mismatch
Inferior f acilities, Less recognition Less or no tools. etc appreciation f or w ork done
Less gropw th opportunities
Poortraining
Poor Supervision
Interpretation: According to the 100 employees of IDBI bank from which 37 of them say from Compensation package differences is one the causes of employee turnover, 41 of them say Job and employee skill mismatch is one the causes of employee turnover, 39 of them say from Inferior facilities, tools. etc is one the causes of employee turnover , 27 of them say from Less recognition is one the causes of employee turnover, 43 of them say from Less or no appreciation for work done is one the causes of employee turnover, 51 of them say from Less growth opportunities is one the causes of employee turnover, 22 of them say from Poor training is one the causes of employee turnover, and rest 37of them say from Poor Supervision is one the causes of employee turnover.
6. What according to you are the few ideas that a smart company use to keep their employee turnover rate low. Pay them well
44
Treat each employee with respect regardless of their job
31
Offer good health care plans
39
Offer flexible hours and generous vacation plans
27
Offer a bonus plan to safe and efficient workers
59
Begin a profit sharing plan
51 59
60
51 50
44 39
40 31
27
30 20 10 0 Pay them well
Trat each employee with respect regardless of their job
Offer goodhealth care plans
Offer flexible Offer a bous Begin a profit hours and plan to safe sharing plan generous and efficient vacation plans workers
Interpretation: According to the 100 employees of IDBI bank from which 44 of them say pay them well is one the ideas that a smart company use to keep their employee turnover rate low, 31 of them say Treat them well is one the ideas that a smart company use to keep their employee turnover rate low, 39 of them say offer good health care plans is one the ideas that a smart company use to keep their employee turnover rate low, 27of them say offer flexible hours and generous vacation plans is one the ideas that a smart company use to keep their employee turnover rate low, 59 of them say they offer a bonus plan to safe and efficient workers is one the ideas that a smart company use to keep their employee turnover rate low and rest 51 of them say begin a profit sharing plan is one the ideas that a smart company use to keep their employee turnover rate low .
7. How you calculate the turnover costs of the organization? Very High
21
High
19
Low
37
Very Low
23
Very High 21%
Very Low 23%
High 19%
Low 37%
Very High
High
Low
Very Low
Interpretation: According to the 100 employees of IDBI bank from which 21% of them say that turnover costs of the organization is very high, 19% of them say that the turnover costs of the organization is high, 37% of them say that the turnover costs of the organization is low and rest 23% of them say that the turnover costs of the organization is very low.
8. In the case of high employee turnover what are the major direct cost include for an organization? Recruitment
41
Selection
37
Training of new people
22
Training of new people 22%
Recruitment 41%
Selection 37%
Recruitment
Selection
Training of new people
Interpretation: According to the 100 employees of IDBI bank from which 41% of them say that recruitment is the major direct cost for an organization, 37 of them say that selection is the major direct cost for an organization, and rest 22% of them say that training of new people is the major direct cost for an organization.
9. In the case of high employee turnover what are the major indirect cost include for an organization? Increased Workloads
43
Increased overtime expenses for coworkers
31
Reduced productivity associated with low employee morale
26
Reduced productivity associated with low employee morale 26%
Increased Workloads 43%
Increased overtime expenses for cowokers 31%
Increased Workloads Increased overtime expenses for cowokers Reduced productivity associated with low employee morale
Interpretation: According to the 100 employees of IDBI bank from which 40% of them suggested that in the case of high employee turnover the major indirect cost include for an organization is increased workloads, 31% of them suggested increased overtime expenses for coworkers and rest 26% of them suggested reduced productivity associated with low employee morale.
10. What are the certain causes associated with turnover in any specific job or organization? Non- competitive compensation High stress Working conditions Monotony Poor Supervision Poor fit between the employee and the job Inadequate training Poor communications Organization Practice 50
33 47 25 29 21 37 24 35 22
47
45 40 35
37
35
33 29
30 25
25
24
22
21
20 15 10 5 0
Non- competitive compensation
Highstree
Workingconditons
Monotonyy
PoorSupervision
Poor fit between the employeeand thejob
Inadequate training
Poor communications
Organization Practice
Interpretation: According to the 100 employees of IDBI bank from which 33 of them say noncompetitive compensation is one the causes to associated with the turn over in any job/organization, 47of them say High stress is one the causes to associated with the turn over in any job/organization, 25 of them say Working conditions is one the causes to associated with the turn over in any job/organization, 29of them say Monotony is one the causes to associated with the turn over in any job/organization, 21 of them say Poor Supervision is one the causes to associated with the turn over in any job/organization, 37 of them say Poor fit between the employee and the job is one the causes to associated with the turn over in any job/organization, 24 of them say Organization Practice is one the causes to associated with the turn over in any job/organization, 35 of them say Poor communications is one the causes to associated with the turn over in any job/organization, and rest 22 of them say Inadequate training is one the causes to associated with the turn over in any job/organization.
11. What steps should have to be taken by the company to check employee turnover time to time? Measure the cost of turnover
47
Develop retention strategies
59
Plan for some expected turnover
39
Plan for a changing workforce culture
31
Recognize quality of work life
2
59 60 50
47 39
40 31 30 20 10 0
2 Measurethe cost ofurnover
Develop retention strategies
Plan for some expected turnover
Plan for a changing workforce culture
Recognize quality of work life
Interpretation: According to the 100 employees of IDBI bank from which 47 of them say measure the cost of turnover is one the steps taken by the company to check employee turnover time to time, 59 of them say develop retention strategies is one the steps taken by the company to check employee turnover time to time, 39 of them say plan for some expected turnover is one the steps taken by the company to check employee turnover time to time, 31 of them say plan for a changing workforce culture is one the steps taken by the company to check employee turnover time to time and rest 2 of them say recognize quality of work life is one the steps taken by the company to check employee turnover time to time.
12. What initial steps can be taken to reduce turnover? Hire the right people and continue to develop their careers Most companies with low turnover rates are very employee oriented
57
Development an overall strategies compensation package
43
39
57 60 50
43 39
40 30 20 10 0
Hire the right people and continue Most companies with low low Development an overall strategies to develop their careers turnover rates are very employee compensation package oriented
Interpretation: According to the 100 employees of IDBI bank from which 57 of them say hire the right people and continue to develop their careers is one of the initial steps taken to reduce turnover, 39 of them say most companies with low turnover rates are very employee oriented is one of the initial steps taken to reduce turnover and rest 43 of them say development an overall strategies compensation package is one of the initial steps taken to reduce turnover.
13. What are the various ways to reduce employee turnover? Challenge the Employee
45
Recognize Employee Success
51
Create a Career Path
39
Offer Competitive pay and Benefits
55
60 50
55
51 45 39
40 30 20 10 0 Challenge the Employee
Recognize Employee Create a Career Path Offer Competitive pay Success and Benefits
Interpretation: According to the 100 employees of IDBI bank from which 45 of them suggested to challenge the employee, 51 of them suggested to recognize employee success, 39 of them suggested to create a career path, and rest 55 of them suggested to offer competitive pay and benefits.
14. What suggestions should be given to the organization in order to avoid employee turnover? Be fair and consistent in establishing compensation
57
Promote from within if possible Attempt to avoid bringing new people on board ata higher rate than current employees
43
Policies to prevent discussion of wages simply do not work
33
60
39
57
50
43
39
40
33
30 20 10 0
Befair and consistent in est5ablishing compensation
Promote from within if Attempt to avoid bringing possible new people on board ata higher rate than current employees
Policies to prevent discussion of wages simply do not work
Interpretation: According to the 100 employees of IDBI bank from which 57 of them suggested to be fair and consistent in establishing compensation, 43 of them suggested to promote from within possible, 39 of them suggested to avoid bringing new people on board at a higher rate than current employees, and rest 33 of them suggested policies to prevent discussion of wages simply do not work are the various suggestions given to the organization in order to avoid employee turnover.
FINDINGS •
According to the 100 employees of IDBI bank 49 of them say that functional turnover is one of the types of employee turn over, 31 of them suggested dysfunctional turnover, 69 of them suggested avoidable turnover and rest 52 of them suggested unavoidable turnover is one of the type of employee turn over.
•
According to the 100 employees of IDBI bank 44 of them say management demands that one person do the jobs of two or more people is one of the various reasons of employee turn over, 39 of them say management doesn’t allow the rank and file to make decisions about their work is one of the various reasons of employee turn over, 33 of them say management constantly reorganizes is one of the various reasons of employee turn over, shuffle people around and change direction constantly is one of the various reasons of employee turn over, 57 of them say management doesn’t take the time to clarify their decisions is one of the various reasons of employee turn over, 29 of them say management promotes departments to compete against each other is one of the various reasons of employee turn over, and rest 51of them say management throws a temper tantrum, points fingers and assigns blame is one of the various reasons of employee turn over.
•
According to the 100 employees of IDBI bank from which 37 of them say a little rate of employee turnover may result into bringing in new ideas and skills from new hires, 29 of them say a little rate of employee turnover may result into a little rate of employee turnover may result into better employee job matches, 46 of them say a little rate of employee turnover may result into more staffing flexibility and rest 53 of them say a little rate of employee turnover may result into facilities change and innovation
•
According to the 100 employees of IDBI bank from which 43 of them say turnover may lead to decrease in productivity, 51 of them say turnover may lead to decrease in service delivery and rest 57 of them say turnover may lead to decrease in spread of organizational knowledge.
•
According to the 100 employees of IDBI bank from which 37 of them say from Compensation package differences is one the causes of employee turnover, 41 of them say Job and employee skill mismatch is one the causes of employee turnover, 39 of them say from Inferior facilities, tools. etc is one the causes of employee turnover , 27 of them say from Less recognition is one the causes of employee turnover, 43 of them say from Less or
no appreciation for work done is one the causes of employee turnover, 51 of them say from Less growth opportunities is one the causes of employee turnover, 22 of them say from Poor training is one the causes of employee turnover, and rest 37of them say from Poor Supervision is one the causes of employee turnover •
According to the 100 employees of IDBI bank from which 44 of them say pay them well is one the ideas that a smart company use to keep their employee turnover rate low, 31 of them say Treat them well is one the ideas that a smart company use to keep their employee turnover rate low, 39 of them say offer good health care plans is one the ideas that a smart company use to keep their employee turnover rate low, 27of them say offer flexible hours and generous vacation plans is one the ideas that a smart company use to keep their employee turnover rate low, 59 of them say they offer a bonus plan to safe and efficient workers is one the ideas that a smart company use to keep their employee turnover rate low and rest 51 of them say begin a profit sharing plan is one the ideas that a smart company use to keep their employee turnover rate low .
•
According to the 100 employees of IDBI bank from which 21% of them say that turnover costs of the organization is very high, 19% of them say that the turnover costs of the organization is high, 37% of them say that the turnover costs of the organization is low and rest 23% of them say that the turnover costs of the organization is very low.
•
According to the 100 employees of IDBI bank from which 41% of them say that recruitment is the major direct cost for an organization, 37 of them say that selection is the major direct cost for an organization, and rest 22% of them say that training of new people is the major direct cost for an organization
•
According to the 100 employees of IDBI bank from which 40% of them suggested that in the case of high employee turnover the major indirect cost include for an organization is increased workloads, 31% of them suggested increased overtime expenses for coworkers and rest 26% of them suggested reduced productivity associated with low employee morale.
•
According to the 100 employees of IDBI bank from which 47 of them say measure the cost of turnover is one the steps taken by the company to check employee turnover time to time, 59 of them say develop retention strategies is one the steps taken by the company to check employee turnover time to time, 39 of them say plan for some expected turnover is one the steps taken by the company to check employee turnover time to time, 31 of them say plan
for a changing workforce culture is one the steps taken by the company to check employee turnover time to time and rest 2 of them say recognize quality of work life is one the steps taken by the company to check employee turnover time to time. •
According to the 100 employees of IDBI bank from which 57 of them say hire the right people and continue to develop their careers is one of the initial steps taken to reduce turnover, 39 of them say most companies with low turnover rates are very employee oriented is one of the initial steps taken to reduce turnover and rest 43 of them say development an overall strategies compensation package is one of the initial steps taken to reduce turnover
•
According to the 100 employees of IDBI bank from which 33 of them say non-competitive compensation is one the causes to associated with the turn over in any job/organization, 47of them say High stress is one the causes to associated with the turn over in any job/organization, 25 of them say Working conditions is one the causes to associated with the turn over in any job/organization, 29of them say Monotony is one the causes to associated with the turn over in any job/organization, 21 of them say Poor Supervision is one the causes to associated with the turn over in any job/organization, 37 of them say Poor fit between the employee and the job is one the causes to associated with the turn over in any job/organization, 24 of them say Organization Practice is one the causes to associated with the turn over in any job/organization, 35 of them say Poor communications is one the causes to associated with the turn over in any job/organization, and rest 22 of them say Inadequate training is one the causes to associated with the turn over in any job/organization
•
According to the 100 employees of IDBI bank from which 47 of them say measure the cost of turnover is one the steps taken by the company to check employee turnover time to time, 59 of them say develop retention strategies is one the steps taken by the company to check employee turnover time to time, 39 of them say plan for some expected turnover is one the steps taken by the company to check employee turnover time to time, 31 of them say plan for a changing workforce culture is one the steps taken by the company to check employee turnover time to time and rest 2 of them say recognize quality of work life is one the steps taken by the company to check employee turnover time to time.
•
According to the 100 employees of IDBI bank from which 57 of them say hire the right people and continue to develop their careers is one of the initial steps taken to reduce
turnover, 39 of them say most companies with low turnover rates are very employee oriented is one of the initial steps taken to reduce turnover and rest 43 of them say development an overall strategies compensation package is one of the initial steps taken to reduce turnover. •
According to the 100 employees of IDBI bank from which 45 of them suggested to challenge the employee, 51 of them suggested to recognize employee success, 39 of them suggested to create a career path, and rest 55 of them suggested to offer competitive pay and benefits.
•
According to the 100 employees of IDBI bank from which 57 of them suggested to be fair and consistent in establishing compensation, 43 of them suggested to promote from within possible, 39 of them suggested to avoid bringing new people on board at a higher rate than current employees, and rest 33 of them suggested policies to prevent discussion of wages simply do not work are the various suggestions given to the organization in order to avoid employee turnover.
CONCLUSION •
Mostly employees of IDBI suggested avoidable turnover and unavoidable turnover is the type of employee turn over.
•
Mostly employee say management doesn’t take the time to clarify their decisions; management throws a temper tantrum, point’s fingers and assigns blame management demands that one person do the jobs of two or more people are the various reasons of employee turn over.
•
According to the employees of IDBI say a little rate of employee turnover may result into facilitate change and innovation and more staffing flexibility.
•
Maximum turnover may lead to decrease in spread of organizational knowledge.
•
Mostly employees suggested that from less growth opportunities, less or no appreciation for work done and job and employee skill mismatch are the causes of employee turnover.
•
Maximum employees think of offering bonus plan to safe and efficient workers and begin a profit sharing plan are the few ideas that a smart company use to keep their employee turnover rate low.
•
Maximum percentage of turnover costs of the organization is low and very low. Mostly recruitment and selection is the major direct cost for an organization.
•
According to the high employee turnover they suggested that increased workload and increased overtime expenses for coworkers are the major indirect cost includes for an organization.
•
Mostly high stress, poor fit between the employees and the job and poor communication are the certain causes associated with the turn over in any specific job / organization.
•
Mostly recognize quality of work life and develop retention strategies have to be taken by the company to check employee turnover tome to time.
•
Commonly initial step is to hire the right people and continue to develop their career and most companies with low turnover rates are very employee oriented to reduce turnover.
•
Various ways to reduce employee turnover is to offer competitive pay and benefits and to recognize employee success.
•
Lastly employee suggested being fair and consistent in establishing compensation and promoting from with in if possible.
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