Emaar Tenant Manual - DUBAI MALL

EMAAR MALLS GROUP TENANT MANUAL Version 2 - 2015

Page 1 of 148

1.0

INTRODUCTION

1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9

Definitions Emaar Malls (EM) Unit Renovation Tenant Obligations Authority Requirements Statutory Approvals of Tenants Work Disclaimer Future Revisions Unit Measurements

2.0

RETAIL DESIGN AND DELIVERY

2a

DESIGN

2a.1 2a.2 2a.3 2a.4 2a.5 2a.6 2a.7 2a.8 2a.9 2a.10 2a.11 2a.12 2a.13

Shop Front Design Glazing Shot Front Entry & Door Closures Signage Small and Large Media TV Screens & Graphic Elements Flooring Walls Ceilings Lighting Visual Merchandising Garbage Room Design Requirements External Terrace Signage Maintenance

2b

DELIVERY

2b.1 2b.2 2b.3 2b.4 2b.5 2b.6 2b.7 2b.8 2b.9 2b.10

E Service’s Tenant Portal. Responsibilities Retail Delivery Process Retailer Briefing Meeting Initial Concept Design Submission Preliminary Design Submission Services Submission / Detail MEP / Architectural Design Final Design Submission Tenant Variation Request (TVR) Pre-approved List of Fit out Contractors and MEP Subcontractors

3.0

ANCHOR TENANCIES

3a.

LANDLORD WORKS

3a.1 3a.2 3a.3 3a.4 3a.4.1 3a.4.2 3a.4.3 3a.4.4 3a.4.5 3a.4.6

Floors Inter-Tenancy Walls Doors / Ironmongery Electro-Mechanical Systems (MEP) Ventilation and Air-Conditioning Plumbing and Drainage Fire Protection and Fire Detection (Alarm) Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

Page 2 of 148

3b

TENANT WORKS

3b.1 3b.2 3b.3 3b.4 3b.5 3b.6 3b.7

Floors Internal Walls Doors Fit Out Programme / Certificates Structural Penetrations Permits to Work All Other Works

04

INLINE TENANCIES

4a

LANDLORD WORKS

4a.1 4a.2 4a.3 4a.4 4a.4.1 4a.4.2 4a.4.3 4a.4.4 4a.4.5 4a.4.6

Floors Inter-tenancy Walls Doors Electro-Mechanical Systems (MEP) Ventilation and Air-Conditioning Plumbing and Drainage Fire Protection and Fire Detection Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

4b

TENANT’S WORKS

4b.1 4b.2 4b.3 4b.4 4b.5 4b.6 4b.7

Floors Internal Walls Doors Fit out Programme/Certificates Structural Penetrations Permits to Work All Other Works

5.0

F & B TENANCIES

5a

F&B SPECIFIC DESIGN REQUIREMENTS (***Refer to Section 2a for general design requirements)

5a.1 5a.2 5a.3 5a.4

Shop Front Design Internal Kitchen Garbage Room Design Requirements External Terrace

5b

LANDLORD WORKS

5b.1 5b.2 5b.3 5b.4.1 5b.4.2 5b.4.3 5b.4.4 5b.4.5 5b.4.6 5b.4.7

Floors Inter-Tenancy Walls Doors Electro-Mechanical Systems (MEP) Ventilation & Air-Conditioning Plumbing & Drainage Fire Protection & Fire detection (Alarm) Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

5c

TENANT WORKS

5c.1 5c.2 5c.3 5c.4

Floors Internal Walls Doors Fit out Programme/Certificates Page 3 of 148

5c.5 5c.6 5c.7

Structural Penetrations Permits to work All Other Works

6.0

FOODCOURT TENANTS

6a

DESIGN

6a.1 6a.2 6a.3 6a.4 6a.5 6a.6 6a.7 6a.8 6a.9 6a.10 6a.11 6a.12

Shop Front Design Counters Signage Menu Format Walls Ceilings Finishes Furniture Lighting Food display & Presentation Branding & Visual Merchandising Garbage Room Design Requirements

6b

LANDLORD WORKS

6b.1 6b.2 6b.3 6b.4 6b.4.1 6b.4.2 6b.4.3 6b.4.4 6b.4.5 6b.4.6

Floors Inter-Tenancy Walls Doors Electro-Mechanical Systems (MEP) Ventilation & Air-Conditioning Plumbing & Drainage Fire Protection & Fire detection (Alarm) Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

6c

TENANT WORKS

6c.1 6c.2 6c.3 6c.4 6c.5 6c.6 6c.7

Floors Internal Walls Doors Fit out Programme/Certificates Structural Penetrations Permits to work All Other Works

7.0

UNIVERSAL ACCESS

7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8

Ramps Service Counters Automated Teller Machines (ATM’s) Clothes Shops Supermarkets Shops General Restrooms

8.0

HEALTH, SAFETY & ENVIRONMENT

8.1 8.2 8.3 8.4 8.5 8.6

Tenants Contractor Specific Responsibilities Emergency Preparedness Discovering a Fire Evaluation Information Accidents and incidents reporting procedure Insurance Liability Page 4 of 148

8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14 8.15 8.16 8.17 8.18 8.19 8.20 8.21

HSE Documents to be submitted Permit to Work Information, training and Supervision Safety Procedure Scaffolding Hot work Electrical Safety COSHH Confined Space Entry First Aid Provision Fire Prevention and Protection Personal Protection Equipment (PPE) Environment General Rules EM HSE Violation Notice

9.0

STORAGE AREAS WITH RETAIL UNITS

9.1 9.2 9.3 9.4 9.5 9.6

Design Criteria Fire Prevention & Protection Electro-Mechanical Systems (MEP) Submittal Obstruction of Fire Sprinklers Fire Protection of Storage Spaces

10.0

MEP SUBMISSION & INSTALLATION GUIDELINESMISSION & INSTALLATION

10.1 10.2 10.3 10.4 10.4.1 10.4.2 10.4.3 10.4.4 10.4.5 10.5 10.6 10.6.1 10.6.2 10.6.3 10.6.4 10.6.5 10.6.6 10.6.7 10.6.8 10.6.9 10.6.10 10.6.11 10.6.12 10.6.13 10.6.14 10.6.15 10.6.16 10.6.17 10.6.18 10.6.19 10.6.20 10.6.21 10.7

MEP Introduction MEP Standards MEP Design Approval’s MEP Submission Guidelines Ventilation & Air Conditioning Plumbing & Drainage Fire Protection & Fire Detection (Alarm) Electrical & ELV Systems Gas (LPG) Material Specification System Specification & Installation Guidelines Air-Conditioning Fresh Air Treatment: Kitchen Extract Treatment: Emergency Smoke Extract: Water Supply Drainage Fire Protection Kitchen Hood Fire Suppression System Fire Detection (Alarm) Electrical Works Lighting Installation Guidelines within Retail Units Important Notes on Installation List of Pre-Approved Lighting Products, Accessories & Transformers Preferred Installation Details of Lighting Transformers. Telephone System Security Systems Gas (LPG) Gas Panel Gas Installation LPG Connections Access Panels in Tenancies MEP Data Sheet

GUIDELINES

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11.0

ACCESS & FIT OUT

11.1 11.2 11.3 11.4 11.5 11.6 11.7 11.8 11.9 11.10 11.11 11.12 11.13 11.14

Appointment of Shop Fitter Responsibility for Damage Fit out Insurance Waste Removal & Management Hoarding Installation Unit Handover Deliveries and Access Pre-Start Submission Pest Control During Fit out Fit Out Safety Induction Inspection Cap & Charges Ceiling Closure Inspection Hours of working

12.0

CLOSE OUT

12.1 12.2 12.2 12.3 12.4

Testing & Commissioning (T&C) Shopfront / Structural Engineer Pre-Opening Documentation Consent to Trade Maintenance Requirements

13.0

SUBMISSION CHECKLIST EXAMPLE Form 4a - Initial Concept Submissions Form 4b - Preliminary Design Submissions Form 4c - MEP Design Submission Form 4d - Final Design Submission (FDA)

14.0

FORMS Form 03 – Tenant Authorised Representative Details Form 06 – Tenant Variation Request Form 11 - Tenancy Handover Form 12 – Actual Fitout Commencement Form 13 – Minutes of Meeting Form 18 – Fitout Completion Summary Report Form 22A – Store Fitout Snag List – Architecture Form 22E – Store Fitout Snag List – Electrical Form 22HF – Store Fitout Snag List – Fire Protection Form 22HP – Store Fitout Snag List – Plumbing Form 22M – Store Fitout Snag List – Mechanical Form 24 – Fitout Handover Form

15.0

EXAMPLE OF REQUIRED DESIGN ARCHITECTURAL DOCUMENTATION

15.1 15.2 15.3 15.4

Initial Concept Design Submission Preliminary Design Submission MEP Design Submission Final Design Submission

TDM TENAN MANUAL R2 – August 2015

Page 6 of 148

1.0 INTRODUCTION

1.0

INTRODUCTION

1.1

Definitions Emaar Malls Group (EMG) Unit Renovation Tenant Obligations Authority Requirements Statutory Approvals of Tenants Work Disclaimer Future Revisions Unit Measurements

1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9

Page 7 of 148

1.0

INTRODUCTION

1.1

Definitions 1-

Anchor Units - Retail premises greater than 1000m2 in area.

2-

Authorities - Any statutory, public, local, present or future at the time of the works, having jurisdiction over the Landlord’s works or the Tenant’s works.

3-

Building Management Systems (BMS) - The BMS monitors and manages all Landlords’ facilities particularly, cooling, power, and fire alarms and Mall environment.

4-

BOH – “Back of House” area

5-

Concept Design Process - This is the process for the Tenant to follow to gain concept design approval from the Landlord.

6-

Consent to Trade - The formal consent issued to the Tenant from RDT on behalf of the Landlord, granting permission to the Tenant to trade from the premises. Subject to all regulatory approvals obtained by the Tenant.

7-

Demised Premises - The area as demised to the Tenant by the Landlord as documented in the LODs, as outlined in red.

8-

Design Concept - The design intent embodied in the plans and drawings for the shop front layout of the premises, the shop front signage concept for the premises setting out the trading name of the Tenant and the shop layout of the premises.

9-

Design Control Zone - The first 1m into the shop to be given special design consideration.

10- Detailed Design - A fully coordinated detailed design for the entire Tenant’s works to the premises that complies with statutory and technical requirements and is consistent with the previously established Design Concept. 11- E Service’s Tenant Portal – This represents the “online system” in which all design and fit out documentation i.e. drawing submission & relevant forms are to be communicated between all parties i.e. the Tenant and Landlord 12- FDA – “Final Design Approval”. This signifies the final approval from the landlord. 13- Fit-out Period - The period specified in the Lease Agreement during which time the Tenant will perform the approved Fit-Out works and stocking/merchandising of the Demised Premises. 14- Food & Beverage (F&B) - Premises specifically designated by the Landlord as a Restaurant within the Mall, providing for the sale and consumption of food and beverage within the premises. 15- Health Safety & Welfare - The Tenant’s responsibilities to know, implement and enforce safe work practices, without: hesitation, interruption, failure or excuse. 16- Inline units - Retail premises less than 1000m2 in area (Excluding those specifically categorized as F&B or Kiosks). 17- Kiosk - Typically located within the common areas of the Mall. 18- Late Opening Penalty (LOP’S) - The charge levied by the Landlord on the Tenant if the Tenant fails to open on the contracted opening date, as documented in the lease agreement. 19- Landlord - The Landlord is Emaar Malls Group PJSC (EMG). 20- Lease Outline Drawings (LOD) - The LOD contains a complete set of drawings which detail the premises. This information will be made available in AutoCAD and PDF format and issued to the Tenants Authorized Representative. Page 8 of 148

21- Lease Agreement -The Lease Agreement entered into in respect of the premises between the Landlord and the Tenant. 22- Other Contractors - Any Contractor, artist, trades person or other person engaged by any person to do work. 23- Pre-Approved Contractor - Landlord will offer Tenants a choice of Pre-Approved Contractors, both civil and MEP, the Tenant must appoint any number of the Contractors from this list. This is to aid in the quality of the fit out and speed of fit out. 24- Project Manager (PM) - Referred to in this document as the PM, will be an agent appointed by the Landlord, who will represent the Landlord. The PM will administer the approvals process and will be the primary point of contact between the Tenant and the Landlord during this process, and will issue all approval notices on behalf of the Landlord. 25- Retailer Briefing Meeting - The initial meeting where the nominated Retail Designer & Tenancy Coordinator meets with the Tenant’s representative, the nominated Tenant’s designer & Shop fitter to discuss the upcoming project. 26- Retail Delivery Pack - Contains the Tenant Manual and the LODs. Issued to the Tenant at the Retailer Briefing Meeting in soft and hard copies. 27- Retail Delivery Team (RDT) - Referred to in this document as the RDT. The Retail Delivery Team is any consultant or agent of the Landlord appointed by the Landlord to review and advise the Tenant’s Coordinator, the Tenant and the Tenants shop fitter on design & fit out matters. 28- Retail Designer (RD) - Referred to in this document as the RD will be an agent appointed by the Landlord and will administer the Concept/Detailed Architectural Design Approval process. 29- Tenant’s Authorized Representative (TAR) - Tenant’s Authorized Representative, referred to in this document as the TAR, this person will be the point of contact for the Landlord’s representative, and thus should have the authority to act on behalf of the Tenant by taking decisions pertaining to the fit out design and execution. 30- Tenant Coordinator (TC) - Referred to in this document as the TC, will be an agent appointed by the Landlord, who will represent the Landlord. The TC will administer the approvals process and will be the primary point of contact between the Tenant and the Landlord during this process, and will issue all approval notices on behalf of the Landlord. 31- Shop Fitter - The building Contractor appointed by the Tenant and responsible for the fit out process. 32- Tenant Manual - Means the Manual prepared by the Landlord containing amongst other things, the design approval criteria and construction procedures laid down by the Landlord. 33- Tenant Variation Request (TVR) - The Landlord will operate a change control process referred to as the TVR, for Tenant requested alterations to the base build structure 34- Trading Date - The first day the Tenant trades from the premises. 35- Waste Removal - The removal of Tenant contractor’s waste as a result of fit out activities.

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1.2

Emaar Malls Group (EMG) 1-

1.3

This Tenant Manual is intended to cover all Emaar Malls Group Assets within Dubai (excluding GDP Corporate Offices) for specific Architectural and MEP related matters. It is important that the LODs for each unit are reviewed and understood as there will be variations depending on the specific EMG Asset, these must be validated by the Tenant on site. Unit Renovation

11.4

When an existing Tenant enters into a renovation agreement with the Landlord the Tenant has to return the unit back to “shell and core” before carrying out a full fit out. Tenant Obligations In addition to the obligations contained in the Lease Agreement the Tenant shall:

1.5

1.

At all times during the carrying out of the Tenant’s works comply with architectural, engineering and building standards, codes and safety standards.

2.

Be responsible for the security and protection of the Tenant’s goods and materials.

3.

Report to the Landlord’s Tenant Coordinator prior to commencement of the Tenant’s works.

4.

Inform all persons involved in the Tenant’s works of this Tenant Manual and any site specific requirements.

5.

Protect any base building works during the Tenant’s works. Transport Tenant’s materials and store such materials within the premises.

6.

The Landlord reserves the right to exclude from the Emaar Malls Group asset, the Tenant and/or his contractors if they fail to comply with this Tenant Manual. Authority Requirements The Tenant must comply with the prescriptive requirements of codes of practice and with the requirements of all other authorities and applicable laws. Without limitation the Tenant must:

1.6

a.

Obtain all licenses, permits, consents, approvals, determinations and permissions required to perform the Tenant’s works.

b.

Make applications to the authorities (or the Landlord where appropriate) and pay all relevant fees, deposits and charges.

Statutory Approvals of Tenants Work It is the Tenant, Tenant’s Contractor(s) and/or Tenant’s Consultant(s) responsibility to make contact, establish protocol and follow proper procedures for all permitting, licensing and inspections as may be required in the relevant authorities. The Tenant is responsible for obtaining all regulatory approvals required prior to the commencement with any of Tenant’s work in the Tenant’s Premises. Proof of such regulatory approvals must be copied to RDT Project Manager / Tenant Coordinator. The Landlord assumes no liability in the failure of the Tenant, Tenant’s Contractor(s) and/or Tenant’s Consultant(s) to improperly apply for any permit, the failure to have all necessary permits to complete Tenant’s work in order to obtain a final Certificate of Occupancy from the relevant authorities, failure to acquire any required licensing as may be required by the relevant authorities and the failure of Tenant or Tenant’s Contractor to pass any inspection as it relates to Tenant’s work. The failure of the Tenant’s Contractor to provide Dubai Municipality Completion certificate within a reasonable period of time could result in removal of the contractor’s name from EMG list preapproved contractors Page 10 of 148

1.7

Disclaimer All descriptions, statements and other particulars in this document are believed to be correct at the time of publication. The Tenant must, however, satisfy themselves by inspection or otherwise as to the correctness of each of them.

1.8

Future Revisions From time to time it may be necessary for this document to be revised, updated and re-issued to Tenants. In such instants, the revised document will supersede this document. The Tenant shall comply with all the requirements of the revised document.

1.9

Unit Measurement Options For demising walls forming the boundary with public / external space the demise line is the external surface of the wall. Tenants are not permitted to use or alter the external face of the wall in any way. This includes any change in finishes, placing or fixing of advertising or any promotional or other materials or equipment.

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2.0 RETAIL DESIGN AND DELIVERY

2.0

RETAIL DESIGN AND DELIVERY

2a

DESIGN

2a.1 2a.2 2a.3 2a.4 2a.5 2a.6 2a.7 2a.8 2a.9 2a.10 2a.11 2a.12 2a.13

Shop Front Design Glazing Entry & Door Closures Signage Small and Large Media TV Screens & Graphic Elements Flooring Walls Ceilings Lighting Visual Merchandising Garbage Room Design Requirements External Terrace Signage Maintenance

2b

DELIVERY

2b.1 2b.2 2b.3 2b.4 2b.5 2b.6 2b.7 2b.8 2b.9 2b.10

E Service’s Tenant Portal. Responsibilities Retail Delivery Process Retailer Briefing Meeting Initial Concept Design Submission Preliminary Design Submission Services Submission / Detail MEP / Architectural Design Final Design Submission Tenant Variation Request (TVR) Pre-approved List of Fit out Contractors and MEP Subcontractors

Page 12 of 148

2.0

RETAIL DESIGN AND DELIVERY

2a

DESIGN

2a.1

Shop Front Design Shop Front Philosophy The shop front design plays a significant role in creating maximum visual impact for your store within the mall environment. Given the importance of shop front design, it must demonstrate an exception level of design standard and creativity. The Tenant is required to provide their own shop front that adheres to the Landlord’s specifications and requirements and complies with all Centre, Precinct or Level specific design requirements. GENERAL SHOP FRONT REQUIREMENTS a.

Unless otherwise stated, all shop front elements must sit either “on or behind” the nominated lease line. ***An out-go may be considered for signage and other architectural elements and will be reviewed on a case by case basis.

b.

Only high quality and durable materials will be permitted for use in construction of the shop front. ***Finishes that are not commonly specified and unique will be viewed on a case by case basis and will be approved at the discretion of the Retail Designer and Business.

c.

It is an expectation that each shop front design incorporates the use of “full height” design elements within the shop front zone to help maximize the shop front store presence and verticality within the mall. Full height can include the use of full height glazing or solid architectural elements.

d.

“Full height” large entry doors to the shop front entry are encouraged.

e.

Where the shop front height is 4m or less a “full height” door opening and closure is required. ***Doors at 3m may be considered ONLY if a fixed glass panel is installed above the entry door. This is to ensure that the overall door/ opening appears as 4m.

f.

Where the shop front is greater than 4m, a minimum door height of 3m is required.

g.

Shop front design should have a combination of both “solid and open” design elements.

h.

All shop fronts are required to incorporate either a “solid or transparent” full height elements to the immediate shop front zone in order to enhance the vertical.

i.

“Completely open” shop fronts where no architectural design or finishes are specified and where no value is added to either the shop front store design or mall will be not be approved.

j.

Tenancies with a shop front width of 5m or less may not be required to have a fixed glazing or solid element. This will be reviewed on a “case by case” basis and will be at the sole discretion of the Retail Designer and Management.

k.

Maximum “continues” shop front style portal thickness is 250mm.

l.

Tenancies with a shop front height of “greater” than 6m, may incorporate a bulkhead or portal element to the shop front design. Where a bulkhead is proposed it must sit no lower than 4m from the mall FFL, with the “vertical and horizontal” shop front elements must read as “two different elements” and be set on different depths.

m. Shop front “Solid to transparent” (i.e. Solid finish vs. Glazing) ratio = max 30% solid – 70% glazing. n.

Shop front cladding illumination, where a specified finish is back lit to create an “illuminated or glowing” effect may be considered. If approved, it must convey a high Page 13 of 148

level of architectural quality, be set behind either glass or stone, with the light LUX illumination levels not exceeding 300 Lux. Light source must be “Static”. NO bright color lighting will be approved. ***Design approval will be issued on a “case by case” basis. GENERAL SHOP FRONT REQUIREMENTS & EXAMPLES Shop Fronts of 3m and below:

Example A: (A). Optional location for logo or signage. (B) Solid element. (C) Mall floor tile or alternative

finish to continue into the entry floor area. (D) Full height entry doors pivot set back to open outwards towards the mall. (E) Signage to be centered 2.5m from the FFL. Signage to be fixed to or behind the shop front glazing. (F) Full height glazing. (G) Full height solid elements to adjacent tenancies.

Example B: (A). Full height roller shutter to entry set back a minimum 1m from the lease line. (B) Signage located over the entry & suspended from above. Signage to be centered 2.5m from the FFL. (C) Framed shop front with the roller shutter track built into the frame. (D) Full height glazing. (E) Optional location for logo or signage. Shop front elements “not” approved: a. b.

No Continues Bulkheads No low height doors

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GENERAL SHOP FRONT REQUIREMENTS & EXAMPLES Shop Fronts up to 4m:

Example A: (A). Shop front portal permitted. Maximum width 250mm. (B) Vertical solid element could be used for logo or signage. (C) Mall floor tile or alternative finish to continue into the entry floor area. (D) Full height entry doors pivot set back to open outwards towards the mall. (E) Signage to be centered 3.5m from the FFL. Signage to be fixed to or behind the shop front glazing. (F) Full height glazing to underside of portal.

Example B: (A). Optional location for logo or signage. (B) Full height vertical solid element. (C) Mall floor

tile or alternative finish to continue into the entry floor area. (D) Bulkhead set back 1m from the lease line. (E) Full height entry doors at 4m. Pivot set back to open outwards towards the mall. (F) Full height glazing. (G) Signage to be centered 3.5m from the FFL.(I) Full height vertical solid element.

Shop front elements “not” approved: a. b. c.

No Continues Bulkheads No low height door No small glazing panels

Page 15 of 148

GENERAL SHOP FRONT SET OUT EXAMPLES Shop Fronts up to 6m:

Example A: (A). Full height vertical solid element. (B) Optional location for logo or signage

(C) Bulkhead set back 1m from the lease line. (D) Mall floor tile or alternative finish to continue into the entry floor area. (E) Full height entry doors at 4m. Pivot set back to open outwards towards the mall. (F) Full height glazing. (G) Signage to be centered 4.5m from the FFL.(I) Full height vertical solid element.

Example B: (A). Optional location for logo or signage. (B) Full height vertical solid element. (C)Bulkhead with a maximum depth of 2m permitted. Must finish no lower than 4m from the mall FFL. (D) Mall floor tile or alternative finish to continue into the entry floor area. (E) Full height Entry doors at 4m. Pivot set back to open outwards towards the mall. (F) Signage to be centered 3.5m from the FFL. (G) Glazing required to 4m. Shop front elements “not” approved: d. e.

No Continues Bulkheads No low height doors

Page 16 of 148

GENERAL SHOP FRONT SET OUT EXAMPLES Shop Fronts up to 11m:

Example A: (A). Full height vertical solid element. (B) Solid bulkhead permitted up to a maximum 4m from

the mall FFL. (Example shown with glazing at 6m). (C) Main signage and or logo to be centered at a height of 9m. (D) Mall floor tile or alternative finish to continue into the entry floor area. (E) Full height entry doors at 4m. Pivot set back to open outwards towards the mall. Where glazing is higher than the minimal 4m, glazing break line to be at 4m. (F) Location for optional lower level signage or logo.

Shop front elements “not” approved: c. d.

No Continues Bulkheads No low height doors

Page 17 of 148

2a.2

GLAZING Glazing forms an integral part of the overall shop front design and as such needs to be carefully considered when looking at the shop front design. Glazing doesn’t just act as a closure element, but can add strength to the shop front by accentuating the vertical or horizontal and provides a platform in which to display product. Glazing also helps to create a feeling of separation between the inside of the store and general mall area while at the same time keeping visibility into the store.

a.

It is an expectation that each Shop front design incorporates the use of “full height” design elements within the shop front zone to help maximize the shop front store presence and verticality within the mall. Full height can include the use of full height glazing or solid architectural elements.

b.

Where frameless glazing is proposed all channels must be FULLY recessed and concealed to all sides. NO exposed glazing channels or glazing fixings will be approved.

c.

Tenancies with a shop front width of 5m or less may not be required to have a fixed glazing or solid element. This will be reviewed on a “case by case” basis and will be at the sole discretion of the Retail Designer and Management.

d.

Where shop fronts have a shop front height of greater than 4m, glazing fins, spider fixings or other architectural type glazing fixings will be considered.

e.

Where glazing fins are approved they must finish a minimum 3.5m from the mall finish floor level ***NOTE: Full height glazing fins will not be approved.

f.

Glazing “spider fixings” or other architectural type glazing fixings are encouraged.

g.

Tinted glass may be considered for tenancies which are impacted by direct sun light. Where film is approved, it must be “non-reflective” and be located on the internal glazing face.

h.

The use of graphic styled film to the shop front glazing where it forms an integral part of the overall design will be considered. (See Signage notation below)

i.

“Framed glazing” style shop fronts are encourage where the overall shop front concept is enhanced.

j.

Where framed style shop fronts are proposed they must be constructed from high quality architectural finishes such as Stainless Steel/ Timber/ Powder coated aluminum.

k.

***NOTE; where aluminum framed window frames are proposed, the frame must be powder coated in a selected color and not left a raw aluminum finish.

l.

Where there is a large amount of clear shop front glazing that does “NOT” have either a VM display or product located directly behind the glazing, glazing stickers are to be introduced to highlight the shop front glazing from the entry opening. Glazing stickers should be located at a height of 1.5m from the FFL and be natural in color but visible from the mall.

m. NOTE: ALL SPECIFIED GLAZING PANEL THICKNESS SHOULD BE A MINIMUM 15MM GAGE. ALL GLAIZNG WITH A HEIGHT OVER 3M SHOULD BE EITHER “LAMINATED OR TOUGHENED” TYPE SPECIFICATION. THINNER GAGE GLAZING WILL NOT BE APPROVED. IT IS A REQUIREMNET THAT ALL GLAZING SPECIFICATION IS SUBMITTED ALONG WITH THE FINAL DESIGN SUBMISSION FOR REVIEW/ APPROVAL. 2a.3

SHOP FRONT ENTRY & DOOR CLOSURES The shop front entry threshold is one of the most important factors when considering the shop front design. The entry threshold is the first thing a customer sees when they enter the store and the last thing they see when they leave. It is more than just a closure element but can become a brand statement in its own right. The door closure should be a statement/ bold/ interesting/ unique and tell a story that sets the tone for the store within.

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2a.3.1

SHOP FRONT ENTRY & CLOSURE

a.

“Full height” large entry doors to the shop front entry are encouraged.

b.

Where the shop front height is 4m or less a “full height” door opening and closure is required. ***Doors at 3m may be considered ONLY if a fixed glass panel is installed above the entry door. This is to ensure that the overall door/ opening appears as 4m.

c.

Where the shop front is greater than 4m, a minimum door height of 3m is required.

d.

Tenancies with a shop front width of “less” than 15m are permitted an entrance opening width of no greater than 4m.

e.

Tenancies with a shop front width of “greater” than 15m are permitted an entrance of either – (A) 1 x 6m continues opening or (B) 2 x 4m separate openings ***Department stores and approved major retailers entries will be reviewed on a “case by case” basis.

2a.3.2

HINGED/ PIVOT/ SLIDING/ SWING TYPE Example of maximum shop front entry openings for tenancies up to 15m and greater.

a.

As a rule Hinged/ pivot/ sliding and swing type are encouraged to all shop fronts.

b.

Doors can be either located on the shop front lease line or be set back to enable the doors to open outwards.

c.

Doors are to be capable of being locked in the open position during the Mall opening hours.

d.

All operating mechanisms, including door handles and hardware, must comply with current building codes.

e.

Where sliding doors are proposed they should be set back from the lease line with the top track fully concealed within the finished ceiling line. ***Sliding doors when open can create an interesting screen when open, thus adding to the store design.

Page 19 of 148

2a.3.3

ROLLER SHUTTER & STACKING TYPE CLOSURES

a.

Where the height of the shop front entry and design concept doesn’t suit a traditional “swing or pivot” type door closure, a roller shutter may be considered. If a roller shutter is proposed it must comply with the following: -

The roller shutter track line must be set back a minimum 1m from the shop front lease line.

-

Where the roller shutter meets the ceiling line, it should continue a min 100mm passed the ceiling finish line. This is to ensure the roller shutter is not visible from the mall.

-

All roller shutter guides must be fully built into the shop front structure and be powder coated to match shop front façade cladding finish.

-

Must be fitted with a motorized closure mechanism.

-

Where Stacked, sliding or bi-fold doors are proposed, all items must be FULLY concealed and integrated into the main shop front structure. All tracks, guides, locks, glass channels and hinges must be FULLY recessed and concealed.

b.

Where a tenancy has two shop front faces (i.e. the tenancy is located on a corner site or adjacent to a service corridor), the shop front finishes should continue onto both shop front facades. This is to ensure that the all shop fronts that sit on the lease line are treated.

c.

Shop fronts should be designed with a variety of different but complementary finishes. Shop fronts that are designed with only 1 x material to the entire shop front are not encouraged. Where a shop front design is proposed where only 1 x finish is specified, it will be reviewed by the Retail Design Manager and Business on case by case basis.

d.

All marketing, promotional or life style graphics must be located behind the main shop front façade glazing. NO promotional material will be allowed on the shop front.

e.

Finishes at skirting level must be durable to avoid any potential damage i.e. Stainless Steel, Stone etc. The skirting must be built into the main shop front structure and sit flush with adjoining finishes. NO Aluminum skirting to the shop front will be approved.

f.

Where Aluminum Composite sheeting (i.e. Diabond/Alucabond) High Gloss type finish is encouraged.

g.

All cladding must be cut off site by a reparable supplier and be correctly installed as per the manufactures instructions. ***All edge details must be correctly detailed and finished with correct edging detail.

h.

A protective edge detail is to be incorporated to all shop front finishes where damage may occur. Where protective edge details are required they should be finished in a similar colour to the overall shop front cladding. I.e. Black on Black.

i.

Shop front must be totally self-supported and constructed independent of the Centre’s soffit or bulkhead. However, where approved, shop fronts may be braced back to the base building slab. In this case, the integrity of the existing structure must not be jeopardized

j.

No ticketing or advertising media is to be applied to shop front glazing.

k.

No contact numbers/ business details/ Social media or other types of promotional advertising is to be applied to shop front. Materials not permitted for shop fronts: -

Laminate finishes Plasterboard / cork / sheet vinyl / wallpaper Plain painted material Plastic wood veneer. Concrete block. Page 20 of 148

2a.4

Perspex Simulated materials such as imitation brick or rock Plastic laminate Textured paint and spray on coatings. Exposed fittings (unless an approved design feature)

Signage Signage Philosophy Signage (both internal and external) represents a critical component of the overall store concept design. The signage element should be an integrated component of the shop front design and represent a primary focus element of the store concept. The signage design should be dynamic, stylized, and unique in character and demonstrate a high standard of detailing and be constructed using high quality materials and be easily read from both close and far.

a.

The signage and graphics proposed should be unique in style and appearance, yet be considerate and celebrate the character of The Dubai Mall / other Emaar assets.

b.

Emaar does not condone or will accept any Signage/ Graphics or other visual material that does not reflect Emaar’s high ethical and business standards. This goes for any store promotional material that can be seen from the general mall area that may be consider as inappropriate or offensive. ***Check with Emaar if you require any further clarification on the above.

c.

Each tenancy (where the shop front is less than 15m wide) is permitted 1 x main primary signage element that is to be fixed to the shop front façade. In certain circumstances where the shop front width is greater than 15m a second main signage element may be considered. ***This will be viewed on a case by case basis and at the discretion of the nominated Retail Design Manager and Business.

d.

The maximum Shop front signage lettering is to be no larger than 450mm. ***NOTE: Special consideration will be taken for signage where the font is written in a particular and unique style.

e.

In certain circumstances a larger signage element may be considered. Where a sign larger than the maximum 450mm is proposed, the following will be taken into account: -

Size of the tenancy. Type of tenancy i.e. Mini Major/ Super Market/ Large Department Store etc. Overall height of the shop front. Location within the asset. Visibility from within the mall i.e. visibility from lower levels. The assets unique design guideline requirements that are particular to the center/ precinct in question.

Once all factors have been taken into account, it will then be considered by the Retail Design Manager and Business and will be reviewed on a case by case basis. f.

As per the DED regulation, an “Arabic Text” style sign must be incorporated alongside the primary “English Text” sign. It must be designed and constructed to the same standard, be the same size and scale and be located to the “Right hand side” of the primary sign. It can also be edge or internally illuminated as required ***Any dispensation with regards to the above must be submitted to DED for review/ approval.

g.

Where a tenancy is located on a corner site or has a “bend or curve” built into the tenancy shop front set out. An additional shop front signage element may be considered. If additional signage is proposed it must be in line with the primary signage element that is located over the Page 21 of 148

main entry. Any additional signage will be viewed on a case by case basis and at the discretion of the nominated Retail Design Manager and Business. h.

Main shop front signage is to be designed with 3 dimensional internally illuminated.

i.

Non-illuminated signs demonstrating exceptional design merit may be considered for approval.

j.

Tenants are encouraged to explore the use of both vertical signage and horizontal type signage design. ***Where a vertical type signage element is proposed, the wording is to go from “bottom to top”.

k.

The main shop front signage element is to be located “on or behind” the approved shop front lease line.

l.

Shop front signage to be limited to the store trade name. Other promotional or advertising signage is not permitted

m.

If a “Holding Sign” is required to the shop front it must be no bigger than 50mm in height and must be located to the bottom right hand corner of the shop front façade.

2a.4.1

BRAND LOGOS Brand logos are permitted to the shop front to complement the main shop front signage element where the logo is a recognized brand image and forms part of the main signage element. Where a brand Logo is proposed to the shop front, the following must comply: -

Only 1 x logo will be approved to each shop front façade.

-

It may be either internally or edge illuminated

-

No light box style logos will be approved.

-

Logos must not exceed 600mm x 600mm in size (or bigger than the maximum signage text size)

-

Can be located either on its own or next to or above the main signage element.

2a.5

SMALL & LARGE FORMAT MEDIA TV SCREENS & GRAPHIC ELEMENTS

2a.5.1

SMALL & LARGE FORMAT MEDIA TV SCREENS Single or large (Multiple) format LED/ TV Screens & or Projection type screens where either a still or moving image is displayed will not be permitted within the immediate shop front zone. (***See Signage Ref below)

a.

Where single or large (Multiple) format LED/ TV Screens & Projection type screens are proposed within the store design, they must comply with the following: -

Where single or large (Multiple) format LED/ TV Screens & Projection type screens are proposed to the “side” internal walls. Must be set back a minimum 5m from the shop front lease line.

-

Where single or large (Multiple) format LED/ TV Screens & Projection type screens are designed facing the main shop front entry, they must be set back a minimum 10m within the tenancy and back from the nominated Lease Line.

-

***Where a tenancy has a depth of less than 10m, an entry facing type screen will NOT be approved.

-

All single or large (Multiple) format LED/ TV Screens must finish “flush” with the internal finish, be FULLY built in and all cabling fully concealed. Page 22 of 148

-

Where the size of the proposed large format media TV screens are over 2m x 2m in size, the design and location will be revised by the Retail Design Manager with an approval being issued based on the location of the screens and the relationship to the mall.

-

Where the Retail Design Manager deems the proposed TV screens to be inappropriate for the location proposed, the proposed screens will be rejected with and an alternate location proposed.

-

***NOTE: Senior Management/ Emaar, reserves the right to NOT approve the proposed screens and screen content based on the following: inappropriate location/ media imagery/ Type of imagery shown/ Brightness of image content/ conflict with adjoining tenancies. This will be articulated through the design review process.

-

Where the screens are proposed on an angle, they must be set back the required 10m into the store.

-

All screens must be designed in a fixed position. “Swing or pivot” type systems will not be approved.

-

All screens must be integrated into the overall design concept.

-

***NOTE: All media imagery shown must directly reflect the store branding. NO third-tier branding/ advertising or imagery is to be shown. All proposed visual marketing material must be submitted to Emaar for review/ approval. This will be enforced by Emaar.

Example of TV screen located both on the internal side wall and facing the shop front entry i.e. parallel to the mall. 2a.5.2

NON-ILLUMINATED & ILLUMINATED GRAPHIC ELEMENTS

a.

Both Non-Illuminated & illuminated style graphic light-boxes will NOT be approved to the external face of the shop front façade.

b.

Where either Non-Illuminate or Illuminated style graphic boxes are proposed, they must be located a minimum 1m back from the shop front lease line and be located within the store.

c.

Where large “Life Style” type graphics, which form a part of the overall store design concept is proposed, these will be reviewed on a case by case basis, with approval issued at the sole discussion of the Retail Design Manager. Page 23 of 148

d.

Where the imagery is visible from the main shop front entry, it must be of a “Life Style” type graphic only. ***NO promotional/ marketing/ sales type imagery is to be highly visible from the main shop front entry.

e.

The number or graphic boxes will be judged on a case by case basis and with approval at the discretion of the nominated Retail Design Manager.

f.

Must be fully integrated into the overall design concept and be detailed in an architecturally designed frame.

g.

All images must be “Static/ non-motion” type image i.e. no revolving type images.

h.

***NOTE: NO third-tier branding/ advertising or imagery is to be shown. All proposed visual marketing material must be submitted to Emaar for review/ approval. This will be enforced by Emaar.

Example of static type illuminated and non-illuminated graphic elements located behind the shop front glazing and on the internal wall return. i.

As a rule Neon type signage and neon installations to the shop front façade or within the tenancy will not be approved. ***There may be a situation where this kind of signage may be considered where a high level of design and concept intent is presented.

j.

Where signage and graphic elements including menu boards are proposed within close proximity to the shop front or form part of the shop front design, these designs are to be undertaken by a qualified and experienced graphic designer. ***Note: Signage manufactures are not considered graphic designers.

k.

The utilization of imaginative graphics throughout the tenancy to reinforce the brand and to create a strong visual impact is encouraged.

l.

The use of graphic styled film to the inside face of shop front glazing way be considered as long as it complies with the following: -

All vinyl graphic film must be located on the internal face of the glazing only. ***NOTE: NO Film to the external face will NOT be approved. Page 24 of 148

-

The film can be either a solid or transparent type film.

-

The extent of solid fil where visibility to within the store will be at the discretion of the Retail Design Manager and Business and will be judged based on the concept intent.

-

The use of “clip on – surface mounted” style poster / graphic framing systems will not be approved on or within close proximity to the shop front.

-

If poster/ graphic type image are proposed on or near the shop front, they must be submitted to Emaar for review/ approval.

Prohibited signage finishes: 2a.6

Temporary signs. Cloth, paper or foam signs. Painted letter or images directly on shop front. Plastic box, plastic letters or cabinet signs. Plastic vacuum formed injection molded plastic letters or signs. Temporary wall signs such as Window signs, Pennants, Banners, Flags, Inflatable displays, Sandwich boards. Temporary lighting such: Fluorescent gel lights, search lights, flood lights. Animated or moving signs that swing, rotate, flash, blink strobe etc. Decals and stickers. Letters or shapes formed by exposed lamps or bulbs. Vinyl graphics and cut letters.]

Flooring Flooring Philosophy The floor treatment and design represents more than just a platform in which to showcase your product. The floor area represents one of the biggest single areas and is a critical component of the overall store concept design. The floor finish should enhance the overall store design. It should add to the customers experience through an interesting use of color, texture and detail. The floor treatment should be dynamic, stylized, unique and durable and be constructed using high quality materials.

a.

Where the shop front structure or entry doors are set back from the nominated lease line, it is a requirement that the common mall floor finishes i.e. “In-go”, continue past the lease line to finish in line with the new shop front structure of door line.

b.

Where the tenancy floor finish meets the mall floor finish, a 3 -5 mm Stainless steel transition strip is to be installed between the tenancy and mall floor finish. The transition strip is to be flush with the mall finish.

c.

When considering a timber type floor finish, natural solid type flooring is preferred.

a.

Where an Engineered type timber board is proposed, it must comply with the following: -

Must have a Solid timber thickness of no less than 6mm.

-

Must be fixed to an industry standard MDF or Marine Ply backing.

-

It must be installed to ensure no under floor echoing or hollow sound.

-

All timber floors must be fixed directly to the base slab. If under floor packing is required, the appropriate under floor insulation is to be installed.

d.

Where carpet is proposed, it must be of high design quality.

e.

The internal floor finish must finish flush with the mall floor level.

f.

As a general rule, vinyl flooring is NOT approved. Where Vinyl flooring is proposed it must comply with the following: Page 25 of 148

g.

Must be of high architectural quality

h.

Must convey a high design intent and enhance the overall fit out design

i.

Must be set back a minimum 1m back from the shop front entrance opening

j.

Must have a thickness of no less than 3mm and have a hard and durability rating of “High”

k.

Shouldn’t make up more than 60% of the overall floor area. A complimentary floor finish should make up the other 40%

l.

Durable commercial quality floor finishes are to be specified throughout.

m.

All floor finishes that are located in and around wet areas, steps, ramps and landings, must be “non-slip” type finishes and must comply with all local building codes.

n.

Food tenancies and wash down preparation areas must have waterproof membrane installed prior to laying floor finishes. This membrane must be turned up 300mm against perimeter intertenancy wall.

o.

Where applicable, building expansion joint cover plates might have to be integrated into floor finishes design.

p.

NO floor chasing, penetrations, drillings or saw cuts to the base building slab are permitted without prior approval from Emaar Tenancy Coordination, with any approval issued prior to commencement of the works.

q.

It is the Lessee’s responsibility that all floor finishes comply with slip resistance and pendulum test certification for the floor’s intended use. Prohibited Flooring Materials -

2a.7

Vinyl type flooring Carpet floor tiles Exposed mall base slab HDF Soft woods flooring and other inexpensive hardwood alternates

Walls Wall Philosophy The walls within each tenancy are a key part of the overall store fit out design. As well as being the canvas on which the product is displayed, the vertical planes within each tenancy should be considered as part of the whole tenancy fit out concept.

a.

All walls should be considered when looking at the overall design concept with all walls being treated in an interesting and unique treatment.

b.

Where slat wall is proposed it must located to the rear of the tenancy and not highly visible within the immediate shop front zone.

c.

All slat wall should be built into the overall tenancy architecture and be set within a “Frame” type surround. ***Slat wall that is fixed directly to the internal wall finish will NOT be approved.

d.

Continues slat wall that is proposed to an entire wall will not be approved. Where a large amount of slat wall is proposed it must be broken up into smaller areas and set within a frame like detail.

e.

It is a requirement that the tenant provide cladding to all internal landlord walls.

Page 26 of 148

f.

All new internal wall cladding should be set off the landlord’s base building walls. This is achieved by the use of a sub-framing structure that should sit between the landlord’s base building wall and the tenant’s wall finish.

g.

All wiring & cables that are required within the tenancy are to sit within this wall cavity. ***NO chasing or cutting to the landlords base building walls will be permitted.

h.

Where heavy “vertical” loads are created within the interior of the tenancy due to joinery/ internal partitions. All loads must be independent of the landlord’s base building wall structure. The tenant is responsible for all structural certification.

i.

All “vertical” loads are to be transferred via Tenants fixtures to the floor. Cantilever shelving systems to block work and stud walls must be in an approved manner. All wall fixtures must be supported by additional metal stud framing.

j.

Tenant is responsible for ensuring all walls comply with the noise and vibration within permissible levels and any required sound proofing is to be installed by Tenant within the premises.

k.

Tenants emitting sounds (music etc.) that are excessive or that may transmit to adjacent spaces should provide extra measures to diminish the sounds transferring out of the tenant’s area.

l.

Un-rendered, unpainted or painted block work walls are NOT permitted.

m.

Storerooms, change rooms, back of house and treatment room walls are to be full height.

n.

Noisy tenancies (music stores etc.) must provide wall insulation to all walls. This cost is to be paid for at the tenant.

o.

Any additional requirements (e.g. security mesh) above intertenancy walls is the cost of the tenant.

p.

Exposed conduits or power poles from floor to ceiling are not permitted.

q.

Where applicable, building expansion joints to be integrated into wall finishes.

r.

Exposed cool room paneling is not permitted in front of house areas or open to view from Front of House.

s.

Walls for food tenancies must meet all the regulatory and associated code requirements.

t.

Exposed stripping display systems are not permitted.

u.

All Interior walls and partitions, public or not, should be composed of non-combustible materials and finished with suitable finishes. Prohibited Wall Materials -

Plaster Carpeting Corkboard Pegboard / continues slat wall Excessive mirrors on walls. Artificial grass. Exposed and painted block walls.

Page 27 of 148

2a.8

Ceilings Ceiling Philosophy The ceiling and lighting are a major contributor to the overall ambience, feel and visual presentation of the overall store’s interior. For this reason it is important that the ceiling design is integrated into the overall store design concept. This is achieved through architectural ceiling features, different layering and ceiling levels and feature lighting both direct, indirect and ambient lighting.

a.

Ceiling articulation i.e. ceiling features/ dropped ceiling or ceilings with multiple ceiling levels are required to be incorporated into the ceiling design.

b.

Interesting sculptural and lighting features to the ceiling are encourage and help in creating an interesting and unique design.

c.

The minimum internal ceiling height is 4m. ***Where a lower tenancy ceiling height is applicable, the maximum ceiling height must be achieved.

d.

Where the proposed internal ceiling height is lower than the main shop front height, the maximum ceiling height from the mall is to continue into the tenancy a minimum 1m and be at the same height as the mall/ shop front height.

e.

As a general rule “non-finished” or “completely open” tenancies with no ceiling articulation will NOT be approved.

f.

In situations where an open ceiling is proposed and it is deemed to have a strong design intent, an open style ceiling may be considered. ***This will be reviewed on a case by case basis at will be at the sole discretion of the Retail Design Manager and Business.

g.

Where an open type ceiling is approved it must comply with the following: -

The base building ceiling slab must be finished in an approved paint finish.

-

All caballing must be located within a cable tray that is suspended from the base slab above. All cable trays must be fully sprayed top match the slab paint finish.

-

Where an open ceiling is approved, a “set ceiling” is required to the first 3m of the tenancy.

-

All A/C ducting must be FULLY RIDGED.

-

NO flexi style ducting will be approved.

-

All lighting should be integrated with the use of suspended tracks or droppers.

h.

To achieve a sense of scale and grandeur within the tenancy, high ceilings are encouraged with dimensional design features.

i.

Where “Black” painted ceilings are proposed, the paint finish must be “matt” type finish. High gloss paint finish will not be approved due to issues relating to reflections due to lighting.

j.

Where cable trays are used there must be no visible or loose cables.

k.

“Tiled” or “Grid” type ceiling systems will NOT be approved and will only be permitted to back of house areas and must not be visible from the major tenancy area.

l.

Tenant’s works including ceiling, shop front or signage must not be supported from the Landlords mall soffit, bulkhead or base building services.

m.

All ceiling access panels are to be “flush” and “frameless” type panels with all hinges and edging FULLY concealed. Page 28 of 148

n.

Access panels to be fitted with an Allen key type lock for access. ***If alternatives are to be used, a sample must be submitted for approval prior to installation on site fabricated panels will not be permitted.

o.

Access panel as specified by the Landlord must be provided by the Tenant for access to the Landlord’s services such as isolator, valves, drain clean outs etc.

p.

Dimensional ceiling features are encouraged to all set Plaster board ceilings. Security Cameras

2a.9

-

All proposed Security Cameras that are located on the ceiling must comply with the following:

-

Must be fixed to the ceiling and NOT suspended by poles to a lower height within the tenancy.

-

Must be small in design with all power cords FULLY concealed from view.

-

Cameras color must be finished in the same color as the ceiling treatment.

-

Must be positioned in a way that is discreet when viewed from the mall.

-

Must not be located within 2m from the nominated lease line or shop front opening.

Lighting (***Refer to the Lighting Guideline Document that will form part of the Design Guideline Document) Lighting Philosophy One of the most important and key elements within the store design is the lighting design. The success to great store lighting is finding the perfect balance between ambient and focused types of lighting and creating the right atmosphere to enhance the store product and surrounding space. The use of creative lighting design is strongly encouraged. One of the most important areas of shop lighting is the immediate shop front facade and visual merchandise window display. The shop front and VM lighting is integral to high lighting and show casing the shop front product.

a.

It’s important that both the internal and immediate shop front lighting is focused primarily on the product which is being displayed. Remember PRODUCT is the hero and NOT the store!

b.

It is an expectation and strongly encouraged that a qualified and experienced lighting designer is engaged to help create a lighting design and concept, lighting plan, select and specify lighting fittings, maximize lighting efficiency and minimize energy consumption throughout tenancy.

c.

All light fittings located within the immediate shop front and window display zone must be specified with a controllable beam angle.

d.

Lamp/ light source should be either Metal halide lamp or LED type fittings. Other light sources will be considered on the condition that it can be demonstrated that appropriate luminance levels can be achieved and the design concept is enhanced.

e.

All light fittings located directly within the main shop front and display windows must be a “directional” type fitting. This is to ensure that all fittings within close proximity to the lease line can be re-directed so that the main bean angle is directed within the store and not into the general mall area. This will ensure a glare free illumination at the shop front line.

f.

The use of pendant/ sculptural and feature type light fittings to highlight particular elements and areas within the tenancy like service counters are encouraged. Page 29 of 148

g.

All display units (particular those located within the immediate shop front zone) require FULLY integrated and concealed display lighting. Where required “air vents” and or “access panels” are to be incorporated into the display unit.

h.

All Lamp fittings should have a Kelvin degree level of 3000K (warm white) ***In some circumstances a certain type of tenancy will require a different Kelvin degree i.e. within a jewelers display counter units where a higher Kelvin degree level of up to 6000K may be specified. Different Kelvin degree levels and will be judged on a case by case base and will be at the sole discretion of the Retail Design Manager and Business.

i.

No colored store lighting i.e. Blue or Red, will be approved. ALL lighting must be “White” in appearance. ***Colored lighting within selected joinery units where the overall design intent is enhanced may be considered. This will be judged on a case by case base and will be at the sole discretion of the Retail Design Manager and Business.

j.

Lamp sources should have a minimum of >85 CRI and preferably >90+ CRI (Colour Rendering Index).

k.

Light fittings should be either recessed/ semi-recessed; track mounted or suspended type fittings. A combination of all of the above is encouraged to add interest to the ceiling design.

l.

Where ceiling features or ceiling coves are incorporated, concealed architectural indirect or ambient lighting is encouraged.

m.

The use of low voltage track lighting, recessed spotlighting and designer light fittings is encouraged.

n.

Surface mounted fluorescent and bare tube fittings will not be approved in any part of the customer areas. Low glare diffusers are recommended.

o.

All emergency lighting within the Tenancy space shall be provided by the Tenant and shall be DCD compliant.

p.

Tenant shall provide 7 day, 24 hour time switch for control of shop front lighting, display cases and signage to operate during the Centre operating hours.

q.

Energy efficiency should be a primary consideration when specifying light fittings. Emaar will be looking to the Tenants to demonstrate how this is has been achieved. For this reason LED lighting is recommended.

r.

Cables suspended from the ceiling to services island units and or display fixtures will not be approved. Where power is required to centrally located P.O.S or display units, all cabling is to be located between the floor finish and building slab. NOTE: Raised false floors covering island unit cabling will not be approved

s.

Shop front lighting must be separately switched to a timer and programmed to Emaar specific Centre trading hours Light fittings that are not permitted: -

Fluorescent and tungsten filament lamps Trapeze wire type lighting tracks Coloured lamps or bulbs Sodium vapour lamps Spinner type lights Commercial type fluorescent fittings

Page 30 of 148

2a.10

Visual Merchandising (***Refer to Signage & Graphics section above) Visual Merchandising Philosophy Strong, creative and inspiring visual merchandising is undoubtedly key to the success of a retail brand. Early visual merchandising consideration alongside the development of the store concept is vital; to ensure full design potential and outstanding brand presentation. Tenants are expected to engage the skills of a professional visual merchandiser to input and evolve the brand concept, provide VM plans and layouts as well as the window presentation.

a.

The signage and graphics proposed should be unique in style and appearance, yet be considerate and celebrate the character of The Dubai Mall / other Emaar assets.

b.

Emaar does not condone or will accept any Signage/Graphics or other visual material that does not reflect Emaar’s high ethical and business standards. This goes for any store promotional material that can be seen from the general mall area that may be consider as inappropriate or offensive. ***Check with Emaar if you require any further clarification on the above.

c.

It is expected that each tenant engage a professional visual merchandiser to help set up and continue to maintain the shop front and display window displays.

d.

Product merchandise and display are to be kept within the confines of the premises and are not to encroach beyond the approved lease line.

e.

All internal and window graphics are to be and submitted for review and approval by Emaar PROIR to installation.

f.

The window display must be dressed and maintained to a high standard, following Emaar Malls Group VM guidelines and sign off process.

g.

Display units are to be integrated into the overall Design Concept.

h.

Promotional signs and banners shall be integrated into the overall design professional graphic designer.

i.

Premises which have exposure on the outside face of the Mall shall be required to meet site specific requirements for merchandising and display, including the provision of afterhours lighting for window displays and seating areas.

j.

All fixture and merchandising units are to be located behind the approved shop front lease line.

k.

Point of sale (POS) units are to be set back at least 1.5 meter behind the approved shop front lease line. This is to ensure no retailer queuing occurs over the nominated lease line.

l.

Fixtures and merchandising units that are located within the immediate shop front zone are to be fully integrated into the shop front design and be constructed from quality architectural finishes.

m.

Non-approved loose freestanding fixture and merchandising units will not be approved unless submitted for approval by the nominated Retail Design Manager and Business. Approval will be issued on case by case basis.

n.

Where additional fixture and merchandising units are required on either a temporary or permanent bases, all units must be submitted for approval by the nominated Retail Design Manager and Business. Approval will be issued on case by case basis.

o.

All fixtures and fittings are to be self-supportive and must not impede on the structural adequacy of the base building.

Page 31 of 148

2a.11

Garbage Room Design Requirement EMG expects the tenants to fine tune their operations in such a way so as to minimize generation of waste/ garbage. EMG also expects the tenants to maintain necessary quantity of purpose made receptacles within their retail unit to store all garbage/ trash/ waste generated during trading till the same are taken away for recycling or to the common collection point. It is hi-lighted that at no time the tenant shall transport the garbage through the common areas of the mall/ project during the normal trading hours. This is valid during the fit-out and during the normal trading period. It is further hi-lighted that it is forbidden for all tenancies without back of house access, mainly the F&B tenants, to shift their waste/ garbage through project/ mall common areas during trading hours. They are further required to create a dedicated space within their unit to hold such garbage. The garbage shall be stored in purpose made containers/ trash bags so that the environment is kept healthy & odour free. The tenant is advised to follow the recommendations noted below while designing their garbage rooms:

a.

A dedicated garbage room shall be part of the concept. The room shall be sized adequately taking into account the quantum of projected garbage.

b.

The garbage room shall be kept chilled in case of storage of food waste to reduce the rate of decomposition & to prevent smell.

c.

The tenant is advised to install mechanical compactors and/or food waste disposers to reduce the volume of stores garbage to manageable levels.

d.

Such an arrangement shall be to local authority codes and to DM approval. Tenant’s Fit-out contractors shall be required to smoke only at designated smoking areas. Use of Alcohol and drugs are not allowed in Emaar Malls Premises.

2a.12

External Terrace Design Objective Designs should take advantage of the outdoor dining opportunities presented during the cooler months. High quality dining experience and set-up must be maintained.

2a.12.1 Signage a.

Mobile signage and banners are not allowed.

b.

Sign or Logo is to be applied to fringe of Umbrellas.

2a.12.2 Lighting a.

Create interest by using varied lighting levels.

b.

Light fittings are to be table or floor mounted and battery operated, with lighting colour temperature between 2000 - 3000 Kelvin.

c.

Lighting fixtures on the floor must be at strategic locations and must not create any tripping hazard.

2a.12.3 Furniture a.

Outdoor furniture must contribute to the overall vibrant atmosphere of the Retail Unit and its surrounding.

b.

Only furniture with less than 50% timber is allowed. Photos and specifications of external furniture are to be submitted for EMAAR MALLS’s approval. Materials must withstand external conditions in Emirates climate.

c.

Only quality and durable furniture is allowed. All tables must have levelers.

d.

Design of tables, chairs and other furniture must complement each other. Page 32 of 148

e.

Furniture must be free standing and not attached to the floor permanently or temporarily.

f.

Maintain clear circulation space of 1200mm between Umbrella seating. Standard Civil Defense egress distances to be adhered to.

g.

Menu boards, greeting stations and display stands for merchandise are creatively designed and subjected to Landlord’s approval.

h.

Drip tray must be provided for trash receptacle.

2a.12.4 Umbrella a.

Umbrellas must be within designated area, including any fabric and supports.

b.

Only 1 x solid color is allowed on the umbrella covers, this excludes signage on the umbrella fringes. Fabric must be of neutral palette and is subject to landlord’s approval.

c.

Tenant branding/s are only permitted on fringe or edge of Umbrella. Logos and advertising on the main body of the umbrellas is not allowed.

d.

Umbrellas must be suitably weighted against local wind conditions with a base of at least 140kg subject to umbrella span. Supplier must advise tenant the required base weight to achieve maximum stability.

e.

No wheels to base are permitted. Only solid steel or concrete base is permitted.

f.

In case of exceptional weather conditions, Tenants are to refrain from operational use of umbrellas to respect Center health and safety.

g.

Canvas is preferred as the material. Plastics covers are not allowed.

h.

The maximum height of umbrellas allowed is 3000mm and is subjected to review and approval.

i.

Only metal structure and pole are allowed. No timber is to be considered.

j.

No domestic and inverted umbrella are allowed.

k.

The colour of the umbrella canvas base cover must be as the umbrella shade.

2a.12.5 Planter & Plants a.

Planters must be within the designated area.

b.

Planters must be self-supporting. No direct fixing that can cause damage on Landlord’s finishes or fixtures.

c.

Planters must be placed along the perimeter at a maximum distance equivalent to the length of 2-Planter. This is to provide visibility of the streetscape.

d.

The number of planters should be kept to a minimum.

e.

Total height of planter (including the plant) should not exceed 900mm.

f.

Maximum height of planter is 600mm, and plant should not exceed 300mm.

g.

Only live (Clerodendron Inerme) plants are allowed. Empty planters are not allowed.

h.

Planters with legs are not permitted.

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Permitted planter supplier: Acacia L.L.C. Binu Mathews PO Box: 126749, Dubai, UAE Tel: +971 4 2897440, +971 4 2897442 Mob: +971 553006633 2a.12.6 Cooler, Heater and Equipment a. 2a.13

All will be subject to Emaar Malls approval - aesthetic appearance and location. Any cables and conduits must be concealed. Signage Maintenance Tenants are required to have in place a signage maintenance contract with a reputable signage maintenance company, the details of which are to be provided to EM.

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2b

DELIVERY

2b.1

E Service’s Tenant Portal. All design submissions to EMG Retail Delivery Team (RDT) must be submitted electronically through the Tenant Online Portal (https://retailservices.emaarmalls.com) ***RDT will not accept any hard copies received as an official submission and as such these won’t be registered into the system. Emaar E Services Tenant Portal Process: The Tenant Online Portal is designed to receive your design submissions and allow RDT to electronically mark up our comments and return electronically back to the Tenant on the Portal, firstly, however, the Tenant must register with the Online Portal, following these instructions: a.

Issue the following information, pertaining to a singular point of contact within the Tenant organization, to the Retail Designer during ‘Retailer Briefing Meeting’. This individual would be tasked with creation of sub-users, submit / receive documents to/ from RDT through the online portal: 1. 2. 3. 4.

Name Email Address (This would be used as the username) Contact No. Role within the Organization

b.

Upon receipt of the above info, a user profile would be created and an activation email would be sent to the above mentioned email address.

c.

The user has to click the link within the email and activate his account.

d.

As a first step, the user is required to enter the details required under Form 03. The details are pertaining to different sections like the tenant Authorized representative, tenant Designer, Main Contractor, MEP contractor and Structural Engineer. The tenant may enter details of all sections at one go or at least one section.

e.

This would be followed by Form 4a – Initial Concept submission.

f.

Upon approval of submissions under Form 04a, the tenant is expected to submit Form 04b – Preliminary Design and form 04c – MEP design submission

g.

Upon approval of Form 04b, the tenant shall submit Form 04d – Final Design Approval (FDA).

h.

The tenant shall also use the tenant portal for other submissions like Inspection requests, Tenant Variation Requests and Form 24 Handover documentation.

Once you are registered you can then begin to upload forms/drawings etc. and track the approval process. ***Please do not submit to RDT hardcopies, these will not be reviewed by RDT and as a result could affect delays in the retail delivery process.

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2b.2

Responsibilities Below is an outline of the responsibilities of each party involved in the Tenancy process. TENANT -

Agrees to works, accepts lease offer and design and delivery dates. Responsible for appointing the nominated Designer, Graphic Designer and Lighting Professional. Monitors the design process and submits designs at the agreed time for Landlord review and approval. Submits all documentation to the relevant authorities for approval following design approval. Issues drawings to shop fitters for tender. Appoints shop fitter/principal contractor. Authorizes and pays all required costs. Obtains all required approvals for lessees work. Returns all documentation, certificates to the Landlord prior to trade. Rectifies all defects that are outlined by the Retail Designer prior to the removal of hoarding and within agreed timeframe.

RETAIL DESIGNER (RD) -

Issues introduction pack, fit out guidelines and copies of the Lease Outline Drawings (LOD) Send out the Design and Delivery TARGET dates that are to be followed throughout the design and delivery process. Is the main point of contact for ALL design related matters. Meets and approves Designers/ Graphic Designers etc. prior to appointment. Manages tenancy design approval process. Confirms certification submission and permit processes. Confirms shop fitter selection. Monitors fit out progress on site. Conducts pre-trade defects inspection. Issues fit out defects for lessee rectification.

TENANT COORDINATOR (TC) 2b.3

Liaises with all internal and external parties regarding the fit-out process. Reviews all Preliminary/ Final Design Documentation for Cat 1 costing’s. Sends through any base building concerns or quires to the Retail Designer for resolution. Obtains CAT 1 costs for consultants and issues to Tenant for review/payment prior to onsite works commencing Meets with the proposed nominated shop fitter and confirms shop fitter appointment. Provides and confirms shop fitter program. Coordinates prestart meetings with the Tenants appointed shop fitter/ contractor Coordinates Shop fitter inductions and access to site Confirms authorities approval to Tenants shop fitter/ contractor. Monitors shop fitter program and onsite fit out issues. Liaises with all internal and external parties to ensure all target dates are on program to meet the fit out opening trade date. Collects all fit-out certificates from the tenants shop fitter including Final trade certificates. Coordinates the removal of hoardings.

Retail Delivery Process The process through which the Tenant will pass from signing the Lease until they open for business is explained here. The process is broken down into the following Design and Delivery process:

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2b.4

Retailer Briefing Meeting

1-

Following direction from Leasing, the nominated Emaar Retail Designer (RD) will contact the Tenant to organize a meeting to discuss the upcoming project. This will be representative by the Form 2 document.

2-

The RD will issue the tenant with the Retail Design & Delivery Pack. This contains hard & soft copies of the Lease Outline Drawings (LOD’s)/ Tenant Manual/ Design Guidelines and any other site specific documentation.

3-

The Tenant is to present the proposed nominated Retail Designer/Architect for Landlord’s Approval ***Approval of the Tenants Designer is subject to a review process and is at the discretion of the Landlord. Once this has been confirmed this will be represented by the Form 3 document.

4-

Once the Tenants designer has been confirmed and formally appointed. A meeting is required with all parties i.e. Tenant/ Nominated designer/ Nominated Retail Designer (RD)/ Nominated Tenancy Coordinator (TC) and if required the Emaar Retail Relationship Representative, to ensure that all parties are aware of their obligation and agree the proposed Design and Delivery Target Dates as set out in the Introduction Email.

2b.5

Initial Concept Design Submission The Tenant must submit an Initial Concept Design Submission. This is to include all deliverables as per the Form 4a document to the Retail Designer through the tenant portal , please refer to section 2b.1 which outlines the online submission process, please do not submit in hard copy as hard copies will not be reviewed by RDT. ***Refer to the Design Guideline Document for required Documentation Checklist

1-

2b.6

Following the submission of the Preliminary Concept and Concept Design Submission, the Retail Designer will issue one of the following: a.

Consent to Proceed - (Tenant to proceed to Preliminary Design & Services Documentation)

b.

Re-issue with comments – (further development required. Designer to resubmit, addressing RDM’s comments)

Preliminary Design Submission The Tenant is to submit the Preliminary Design Submission. This is to include all deliverables as per the Form 4b document to the Retail Designer through tenant portal, please refer to section 2b.1 which outlines the online submission process, please do not submit in hard copy as hard copies will not be reviewed by RDT. ***Refer to the Design Guideline Document for required Documentation Checklist

1-

2b.7

Following the submission of the Preliminary Design Submission, the Retail Designer will issue one of the following: a.

Consent to Proceed - (Tenant to proceed to Preliminary Design & Services Documentation)

b.

Re-issue with comments – (further development required. Designer to resubmit, addressing RDM’s comments)

Services Submission/ Detail MEP/Architectural Design Following approval of the Initial Concept Design, the Tenant is to submit the Detailed MEP Design including all deliverables as per submittal Form 04c to the TC through the tenant portal. The submission shall be in line with the relevant sections of this manual, please refer to section 2b.1 which outlines the online submission process, please do not submit in hard copy as hard copies will not be reviewed by RDT. Page 38 of 148

1-

Following the above the Tenant is to identify any variation to the Landlord's works and submit Tenant Variation Request Form 6. ***The Tenant’s list of deliverables, with respect to MEP services are elaborated under Section 10 of this manual. The MEP Designer/Contractor is expected to adhere to the same to minimize the number of submissions.

2-

2b.8

After submission and when applicable the Landlord (TC) returns the Detailed MEP/ Architectural Design submitted to the Tenant. a.

Approved with Comments - (Tenant to proceed to Preliminary Design & Services Documentation)

b.

Re-issue with comments – (further development required. Designer to resubmit, addressing RDM’s comments)

Final Design Submission The Tenant is to submit the Final Design Submission, This is to include all deliverables as per the Form 4d document to the Retail Designer through the tenant portal please refer to section 2b.1 which outlines the online submission process, please do not submit in hard copy as hard copies will not be reviewed by RDT. ***Refer to the Design Guideline Document for required Documentation Checklist

2-

2b.9

Following the submission of the Preliminary Design Submission, the Retail Designer will issue one of the following: a.

Final Design Approval (FDA) (With Comments & Conditions)

b.

Re-issue with comments – (further development required. Designer to resubmit, addressing RDM’s comments).

Tenant Variation Request (TVR) TVR works are alterations that are required to the Landlord’s base design provision of building services and structures to suit the special requirements of the individual Tenant’s fit-out works. These works are to be carried out by the Landlord’s Contractor at the Tenant’s expense. By exception the Landlord will consider the Tenants pre-approved Contractor appointing the Landlords approved TVR Contractor directly to execute works on his behalf. Any such works will be taken up only after due evaluation of Tenant’s justification regarding the upgrades and also subject to availability of such upgrades within the project. TVR works include, but are not limited to, the following: a. b. c. d. e. f. g. h. i. j. k.

1-

Plumbing and Drainage services to suit Tenant’s design or trade type. Gas supply services to suit Tenant’s design Mechanical services to suit Tenant’s design. Exhaust System in accordance with the Landlord’s approved design. Penetrations through building structure to accommodate new and modified services including roof, suspended slabs, or walls. Re-balancing of air-conditioning and mechanical systems where not originally installed by the Landlord or to the Landlord’s approval. Additional telephone lines. Upgrade to power supply. Fire sprinkler system and smoke detection system installation to suit Tenant’s design proposals. Additional security systems to suit Tenant’s needs. Any other base building alterations, additions or relocations necessitated by the Tenant’s design, and approved by the Landlord, at the Landlord’s discretion.

The Landlord retains complete discretion regarding the undertaking of TVR works on behalf of the Tenant. The undertaking of TVR works is reliant upon the timely submission of Tenant’s Page 39 of 148

design documentation. All TVR works would be to be checked/designed and documented by the Landlord / his Consultants. 2-

The final costs for design and construction of TVR works will be processed using TVR Form 06 “Works TVR”, discussed during the Kick-off Meeting. The Tenant will be required to pay all design costs, Consultants fees and the full cost of execution of the works by the Landlord’s Contractor before any instruction is issued for works to be undertaken.

3-

The time taken to execute the TVR works including the time taken for review, approvals, consultant’s works etc. will be to the account of the Tenant. Such additional time taken shall not be deducted from Late Opening Penalties (LOP) levied, if any.

4-

To enable completion on time of TVR works, the Tenant is required to confirm full details of base build modifications and services required, together with details of all equipment to be installed, in accordance with the attached Tenant Variation Request (Form 06). The Landlord’s Contractor will execute all TVR works.

5-

The TC/PM will arrange through the Landlord’s Consultants and Contractor, upon receipt of the final details from the Tenant, a price for the design and construction of TVR works for acceptance by the Tenant.

6-

The Landlord’s Contractor will not undertake any works until formal acceptance and payment has been effected by the Tenant. The Tenant shall make provision for the following costs:

2b.10 1-

a.

All TVR works, including any additional design fees incurred by the Landlord.

b.

Design vetting fee for the shop design review and approval. This fee shall be payable by the Tenant, as stipulated in the Lease Agreement.

c.

At the discretion of the Landlord - Additional fees may be charged for excessive review work being required due to the Tenant Submissions not meeting Mall Design Requirements and standards, as laid out in this document.

Preapproved List of Tenant Fit out Contractors and MEP Subcontractors It is a requirement for the Tenant to use a preapproved fit out contractors for both Civil and MEP fit out works, below are the companies who are considered Pre-Approved contractors. The Tenant must select from the list provided below (listed in alphabetical order).

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3.0 ANCHOR TENANCIES

3.0

ANCHOR TENANCIES

3a.

LANDLORD WORKS

3a.1 3a.2 3a.3 3a.4 3a.4.1 3a.4.2 3a.4.3 3a.4.4 3a.4.5 3a.4.6

Floors Inter-Tenancy Walls Doors / Ironmongery Electro-Mechanical Systems (MEP) Ventilation and Air-Conditioning Plumbing and Drainage Fire Protection and Fire Detection Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

3b

TENANT WORKS

3b.1 3b.2 3b.3 3b.4 3b.5 3b.6 3b.7

Floors Internal Walls Doors Fit Out Programme/ Certificates Structural Penetrations Permits to Work All Other Works

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3.0

ANCHOR TENANCIES

3a.

LANDLORD WORKS

3a.1

Floors 1- The floor slab is conventionally reinforced concrete slab. A nominal 100mm with acceptable tolerance floor finish zone has been allowed for finishing by Tenant. This is to be verified by the tenant on site as this may vary between projects. This is to be verified by the tenant on site as this any recesses required by Tenant in unit fitting works are to be allowed for in Tenant’s finishes. 2- The public area finishes shall be provided by Landlord up to the demise line. The Tenant floor finish shall terminate at this line.

3a.2

Inter-Tenancy Walls 1- Walls designated as fire compartment walls are formed to provide a minimum fire resistance for 2 hours. Walls to service corridors, means of escape and Landlord’s plant rooms etc are typically formed in 200mm concrete hollow blocks. 2- The finish to the internal face of walls to the demised area will be block work, to receive the Tenant finishes. The faces of internal walls may contain the projecting columns of the structural frame 3- Tenant is to provide suitable protection to any Landlord’s insulation with no fixings to penetrate the insulation.

3a.3

Doors / Ironmongery 1- Where indicated, rear doors to the leased premises which open onto common areas will be provided with a pin tumbler lockset.

3a.4:

Electro-Mechanical Systems (MEP)

1- The MEP service provisions that are generally provided for this type of retail unit are elaborated below. The Tenant/ his contractor is expected to refer to the LODs for the actual facilities/ services that are available in the leased unit. 2- The Tenant/contractor is further advised to visit the site & identify each service provision and take into consideration the actual location and the sizes prior to designing his layouts. 3- Any additional service provision or an upgrade of an existing service provision or modification/ relocation of an existing service provision, to suit the Tenant’s design/ layout or to meet with local codes, can be carried out by the Landlord at the Tenant’s cost against a Tenant Variation Request (TVR) duly submitted to the EM – RDT Tenant coordinator with complete design attachments. 4- TVR works are subject to availability of upgrades and subject to approval of tenant’s upgrade design by RDT & Facility management. 3a.4.1

Ventilation & Air-Conditioning

1- CHW Pipes - Tenancy unit is provided with one or more Chilled Water stub out points for Tenant’s connections to their air-conditioning network comprising fan coil units, air-handling units or fresh air-handling units. (Installed by Tenant). The Tenant is advised to ascertain from the LOD the pipe sizes, Flow Rates & the Entering & Leaving Temperatures of the Chilled Water. 2- Outside Air - Tenancy unit is further provided with stub-out for non-tempered outside air. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / other equipment.

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3- General Extract - Tenancy unit may further be provided with stub-out for connecting to Tenant’s general extract requirements. All equipment like fans, dampers are to be supplied & installed by the Tenant. The Tenant is advised to verify this provision from the LODs. 4- Kitchen Extract - Tenancy unit, if suitable/allowable for hosting kitchens, may further be provided with stub-out for connecting to Tenant’s Kitchen extract requirements. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / ecology units. The Tenant is advised to verify this provision from the LODs. 5- Kitchen Make-Up - Tenancy unit, if suitable/allowable for hosting a kitchen, may further be provided with stub-out for non-tempered outside air to be used as kitchen make-up air. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / other equipment. The Tenant is advised to verify this provision from the LODs. 6- Emergency Smoke Extract – Anchor units are required to design & install their dedicated Emergency Smoke Extract System in line with Landlord’s smoke strategy. A stub-out is provided for the purpose of connection to Tenant’s smoke extract system. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / other equipment. The stub-out may be with a Normally Closed Motorised Fire Smoke Damper(s) and actuators(s). The tenant shall interface this actuator with the tenant installed control panel. The Tenant is expected to appoint a fire consultant to carry out the system design & validation. 7- BTU Meters – The Chilled Water Pipework to the Tenant unit, in some cases, are provided with BTU meters. This is installed & monitored by the Landlord to measure the Chilled Water consumption. This provision is to be ascertained from the LODs & site survey. If, as per the Lease Agreement, the Chilled Water consumption is on a measured flow basis and the Tenant unit does not have a BTU meter installed then the BTU meter will be installed by Landlord at Tenant cost against a TVR. 3a.4.2

Plumbing & Drainage

1- Water Supply - Where Potable Water is provided, a valved spur will be provided inside the Tenancy. However where multiple Potable Water stub outs are provided inside the Tenancy, the Tenant is allowed to connect to only one stub out point. The Tenant is advised to verify this provision from the LODs & based on Site Survey. The metering arrangement for this provision will be installed in a common metering cabinet under Landlord control. 2- Drainage – Waste - A Waste Point will be provided at a point generally adjacent to the wall of the Tenancy, capped above floor level. The Tenant is advised to verify this provision from the LODs & based on Site Survey. Waste systems are only suitable for domestic Foul Water Discharge Connections. If the Tenant requires Special Waste discharge viz. Photographic lab etc. Waste water treatment to local codes will have to be carried out by the Tenant, prior to connecting to Landlord system. 3- Drainage – Kitchen Waste – A Kitchen Waste Stub Point will be provided for units with kitchen facility, if allowable in their lease, for connection to their sinks/ equipment generating greasy kitchen waste. Normal waste shall not be connected to this kitchen waste. The Tenant must install DM approved under counter grease trap to remove unit generated grease from the discharge prior to connecting to Landlord network. The Tenant is advised to verify this provision from the LODs & based on Site Survey 4- Drainage – Soil – Anchor units, if allowable in the projects/ under lease, are provided with a stub-out connected to Landlord’s soil network. This provision is not available in all projects. This stub-out is to be used by the Tenant to connect their toilet network. Toilets within retail units is restricted to specific projects and as such the Tenant is advised to query their EM-RDT Tenant Coordinators and obtain a written approval. The Tenant is advised to verify this provision from the LODs & based on Site Survey 5- Drainage – Condensate – The tenancy unit may be provided with a condensate drain stub-out for connecting to Tenant’s condensate drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. If the level of this stub-out is found to be higher than the Tenant condensate drain network, then the Tenant is advised to install a pumping arrangement to pump-up the drain from the Tenant network level to the base-build network level. Page 44 of 148

6- Drainage – Vent – The tenancy unit may be provided with a vent pipe connection stub-out. This is for connecting to Tenant’s drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. 3a.4.3 Fire Protection & Fire detection (Alarm) 1-

Fire Protection - The Landlord will provide sprinklers intended to be within the Tenant’s false ceiling space (upright sprinklers) and provide a sprinkler stub-out for the second layer of protection under the false ceiling. The Tenant is advised to verify this provision from the LODs & based on Site Survey. In projects that do not have Landlord installed up-right layer, the Tenant is expected to include this as part of their works to comply with UAE life safety code. Should the Tenant’s requirements exceed the base built system provided, an upgrade to the system can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

2-

Fire Detection (Alarm) - Landlord provided Smoke Detectors are intended to be within the ceiling void for void detection. Interface module would be provided on the Landlord fire alarm loop to facilitate interfacing of Tenant supplied & installed FACP to the Landlord system. The Tenant is advised to verify this provision from the LODs & based on Site Survey. The Tenant shall provide all required access on the false ceiling to enable the Landlord’s maintenance team in accessing the void detectors.

3-

Installation of additional interface modules to suit Tenant requirement will be taken up against a TVR.

4-

Voice Evacuation - Landlord will provide, in certain projects, modules for interfacing the Landlord voice evacuation system with the Tenant music system. This is intended for the Tenant to suppress their music system and generate & relay the evacuation message across the retail unit. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

3a.4.4

Electrical & ELV Systems

1-

Electrical Power - Landlord will provide, an electrical isolator, within the Tenant premises. In certain projects, a DB would be provided in lieu of the isolator. This is subject to DEWA requirements. The Tenant is advised to verify this provision & the capacities from the LODs & based on Site Survey.

2-

Should the Tenant’s requirements exceed the base built capacity provided, an upgrade to the capacity can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

3-

Emergency Power - Landlord will provide, in certain projects, an electrical isolator, connected to the Landlord’s emergency generators. This is to enable activation of Tenant’s emergency systems like smoke extract system, smoke curtains etc. in line with their fire strategy.. This is subject to DEWA requirements. The Tenant is advised to verify this provision & the capacities from the LODs & based on Site Survey. In projects that do not have emergency power provision but with a requirement for Tenant installed smoke extract system, the Tenant is required to install their own diesel generating units at a location mutually agreed with the Landlord’s facility management team.

4-

Emergency & Exit Lights – Landlord will provide exit lights & emergency lights as per Landlord’s DCD approved drawings. The Tenant may use these within their works. However, any additional lights/ devices, if required as per Tenant design or Tenant’s DCD approved layout shall be supplied & installed by the Tenant & the same shall not be linked to the Landlord system. No upgrades or relocations are possible in this system. Refer to the LODs or carry out a site survey to ascertain this provision.

5-

Building Management System (BMS) – Landlord will provide, in some projects, a provision to interface the Tenant AC system to Landlord’s BMS system for energy management. The Tenant, in projects with this facility, is expected to liaise with the project’s service provider to interface their system with the Landlord’s system at their cost. Refer to the LODs or carry out a site survey to ascertain this provision. Page 45 of 148

6-

3a.4.5

Telephone / Internet – Each Tenancy will be provided with a Retail Consolidation Point (Telephone Terminal Box) inside the Tenant’s premises. Refer to the LODs or carry out a site survey to ascertain this provision. The Tenant is expected to liaise with the service provider (Etisalat or Du) to activate their lines. Gas (LPG)

1- Tenancy unit, if suitable/allowable for hosting kitchens, may be provided with an LPG stub-out. The Tenant is advised to verify this provision from the LODs. The Tenant is expected to liaise with the projects service provider to facilitate turn-on of the gas subject to his meeting other installation criteria. 3a.4.6 1-

Electro-mechanical Works (MEP) Installation Requirements This is works that a Tenant / his contractor is expected to carry out as part of the fit-out works. Please refer to Section 13 of this manual for detailed requirements. In case of any query at any stage of the fit-out, please raise the issue with your EM-RDT-Tenant Coordinator for clarification / resolution.

3b

TENANT WORKS

3b.1

Floors 1- The Tenant shall ensure that all slab penetrations within the demised premises are properly sealed and made water tight. Any water damage and / or loss of trade caused by failure to observe the above criteria shall be at the expense of the defaulter Tenant. Rectification works are TVR Works and will be undertaken by the Landlord’s Contractor at the Tenant’s cost. 2- Due allowances in the Tenant’s finishes are to be made for construction / movement/ expansion joints indicated on the Tenancy Lease Outline Drawings or as noted on site. The Tenant will be required to provide written acknowledgment of these construction / movement joints and that all necessary preventive works have been provided in the fit-out construction. 3- Details are to be submitted to the TC/PM for approval. 4- Penetrations, chases or saw cuts into the floor slab are not permitted without prior approval by the TC/PM. 5- It is the Tenant’s responsibility to ensure that flooring, skirting and covings are compliant with the relevant Standards and Statutory Authority requirements in respect of health, safety and amenity issues. 6- Where a portion of the shop front is recessed from the Lease Line, the Tenant shall finish the flooring between the recessed line and the Lease Line with the same Mall floor finish, unless specified otherwise by the Landlord. 7- In specific Tenancies where water is used for the purpose of washing down food preparation areas or similar, the Tenant shall install a waterproof membrane between the concrete floor slab and the finished floor. The membrane shall return 300mm up wall faces within the leased premises. 8- Tenant to protect all existing expansion joints within their leased premises, Tenant to provide finishing details at the expansion joints within their Tenancy, for Landlord’s approval 9- No depressed floor slabs are permitted. Floor finishes for Tenant areas must be flushed with the Mall’s finished floor level. 10- The Tenant shall install all floor coverings within the leased premise, finishing flush with the Mall’s finished floor level. Threshold, reducer piers or other transitional devices will not be approved.

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3b.2

Internal Walls 12-

When the shops are to be used for noise generating business such as any audio systems, the separating walls between units must be minimum STC60. No noise generating or vibrating equipment shall be installed on the walls without adequate vibration isolation to prevent structurally borne sound being transmitted to neighbors.

3-

No electrical or services conducting shall be allowed within the inter-tenancy walls.

4-

Where required by the Landlord, shops shall build their own audio listening rooms with high STC walls and doors to contain unwanted sound being propagated to public areas.

5-

The Tenants are to provide adequate interior shop acoustic absorption on the walls and ceiling to meet their operational requirements.

6-

Tenants requiring additional sound insulation, over and above that provided by the standard inter-tenancy walls, shall do so at their own cost

7-

Wall shelving and fittings must be self-supporting and walls must not have fixtures or fittings secured to them unless additional bracing is provided at approved locations.

8-

All installations and construction is subject to approval by the Landlord.

3b.3

Doors 1-

3b.4

All internal doors are to be installed as per manufactures guidelines and be fire rated as per requirements set out by external Regulatory Authorities. Fit Out Programme/Certificates

1-

Tenants are required to submit for Landlord review and approval, their fit-out process programme for their respective fit-out duration.

2-

Tenant programmes should be detailed, indicating all required fit-out activities and include all milestones.

3-

The TC/PM will monitor fit-out progress on site as per the programmed milestones.

4-

Failure to achieve agreed milestone dates will be recorded and used to substantiate Landlord application of penalty for late opening, should it be required.

5-

Tenants are to include a pre-opening period in their programme to test and commission their equipment and operations.

6-

At completion of Tenant’s work and before trading commences, the Tenant shall provide the Landlord with all necessary certificates.

7-

The certificates shall be signed by competent persons acceptable to the Landlord.

8-

Failure to do so may indicate that the work does not comply with relevant regulations or Authorities’ requirements.

9-

The Landlord will inspect works and produce snag lists which must be rectified prior to opening.

Page 47 of 148

10- The Tenants appointed Fit-Out contractor is responsible to produce the certificates / reports for the various testing & commissioning as listed out under sections 13.1.9 and 13.2. 3b.5

Structural Penetrations 1-

Where new penetrations are required to be cut in order to facilitate the installation of Tenant services, they shall only be done with the prior written approval of the Landlord, his Structural Engineer and other relevant Facility Managers, to ensure that the buildings structural integrity is maintained.

2-

Penetrations that go through fire-rated wall / floors or ceilings are to be suitably fire and smoke-stopped at the Tenant’s cost. Such works will be carried out as TVR Works.

3b.6

Permits to Work 1-

No Tenant will be allowed access to the demised premises without having General Works Permits, Risk Assessment, Method Statement, and valid Trade Licenses for all contractors presented for review and approval by the Landlord.

2-

Before starting work, the Tenants are required to provide a list of their workers complete with names, identity card / passport numbers and work permit details. The Landlord shall issue security passes to these workers at a nominal cost to be borne by the Tenant. Only workers holding security passes will be allowed onto the site.

3-

On site welding is to be avoided whenever possible. If any hot work is envisaged the

4-

Tenant must apply for a “Hot Works Permit” from the Landlord and obtain clearance.

5-

Hot works permits are also applicable for electrical works, where carried out under live conditions. Necessary shut down permits shall be requested 48 hours prior to shut down of any base building service systems.

6-

A Security Deposit Cheque, must be presented to Emaar Malls Group PJSC, in the amount 35,000 AED. To be used in case any damage is caused to the tenancy or common areas which are deemed to be damaged by the Tenant’s contractor or appointed sub-contractor.

3b.7

All Other Works 1-

All works necessary for the completion of the shop fit-out which are additional to the works specified in the Landlord’s works of this document will be at the Tenant’s cost.

2-

The Landlord will not carry out any additional works unless paid for by the Tenant.

3-

Where proposed fit-out works require services to penetrate fire rated components (including the full height inter-tenancy walls), approved fire stops and fire dampers shall be provided by the Tenant. Proper water stops shall also be provided by the Tenant where proposed fit-out works require services penetrating external walls and roof slabs.

4-

Tenant to provide ceiling access panels allowing access to all Landlord’s services (e.g. isolators, junction boxes, telephone terminal box, etc.) within their Tenancy for maintenance. During the Fit-Out phase, the Landlord in conjunction with their Third Party consultants will conduct inspections of all MEP installations on site. The Tenants appointed Fit-Out contractor is responsible to engage a Third Party Commissioning contractor, and notify the TC/PM a minimum of 48hrs prior to witness the following tests, but not limited to;

Page 48 of 148

a. b. c. d. e. f. g. h. i. j. k. l. m.

Waterproofing Inspection Cold Electrical (Megger) Test Inspection Pre-Live Inspection Live Test Inspection Drainage Installation Inspection Gravity and Flow Inspection LPG Installation Inspection Chilled Water Installation Inspection Sprinkler Installation Inspection Fire Alarm Activation Inspection HVAC Installation Inspection Air Balancing Inspection Pre-Opening MEP and ARCHITECTURAL Inspection

During the inspection, the Landlord (RDT & Facility Management) and the Third Party witnessing consultants may produce snag lists of all items that must be rectified prior to the next subsequent inspection. If these snags are not rectified in a timely manner, failure to complete will be recorded and used to substantiate Landlord application of penalty for late opening charges, should it be required.

Page 49 of 148

4.0 INLINE TENANCIES

4.0

INLINE TENANCIES

4a

LANDLORD WORKS

4a.1 4a.2 4a.3 4a.4 4a.4.1 4a.4.2 4a.4.3 4a.4.4 4a.4.5 4a.4.6

Floors Inter-Tenancy Walls Doors Electro-Mechanical Systems (MEP) Ventilation and Air-Conditioning Plumbing and Drainage Fire Protection and Fire Detection Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

4b

TENANT WORKS

4b.1 4b.2 4b.3 4b.4 4b.5 4b.6 4b.7

Floors Internal Walls Doors Fit out Programme/Certificates Structural Penetrations Permits to Work All Other Works

Page 50 of 148

4.0

INLINE TENANCIES

4a.

LANDLORD WORKS This section describes in detail the works provided by the Landlord and the obligations of the Tenant with respect to the fit-out of Inline units.

4a.1

Floors 1-

The floor slab is conventionally reinforced concrete slab. A nominal 100mm with acceptable tolerance floor finish zone has been allowed for finishing by Tenant. This is to be verified by Tenant on site as this may vary between different projects. Any recesses required by Tenant in unit fitting works are to be allowed for in Tenant’s finishes.

2-

The public area finishes shall be provided by Landlord up to the demise line. The Tenant floor finish shall terminate at this line.

4a.2

Inter-Tenancy Walls 1-

4a.3

Inter-tenancy walls will be full height concrete or block work and are fire rated. Changes to or penetrations through these walls will not be allowed without the prior approval of the Landlord. Doors

1-

4a.4

Where indicated, rear doors to the leased premises which open onto common areas will be provided with a pin tumbler lockset. Electro-Mechanical Systems (MEP)

1-

The MEP service provisions that are generally provided for this type of retail unit are elaborated below. The Tenant/ his contractor is expected to refer to the LODs for the actual facilities/ services that are available in the leased unit.

2-

The Tenant/contractor is further advised to visit the site & identify each service provision and take into consideration the actual location and the sizes prior to designing his layouts.

3-

Any additional service provision or an upgrade of an existing service provision or modification/ relocation of an existing service provision, to suit the Tenant’s design/ layout or to meet with local codes, can be carried out by the Landlord at the Tenant’s cost against a Tenant Variation Request (TVR) duly submitted to the EM – RDT Tenant coordinator with complete design attachments.

4-

TVR works are subject to availability of upgrades and subject to approval of tenant’s upgrade design by RDT & Facility management.

4a.4.1

Ventilation & Air-Conditioning

1-

CHW Pipes - Tenancy unit is provided with one or more Chilled Water stub out points for Tenant’s connections to their air-conditioning network comprising fan coil units or air-handling units (Installed by Tenant). The Tenant is advised to ascertain from the LOD the pipe sizes, Flow Rates & the Entering & Leaving Temperatures of the Chilled Water.

2-

Treated Fresh Air - Tenancy unit may be provided with stub-out for supplying fresh air treated by Landlord’s base built air handlers. This may not be available in all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. Page 51 of 148

3-

General Extract - Tenancy unit may further be provided with stub-out for connecting to Tenant’s general extract requirements. All equipment like fans, dampers are to be supplied & installed by the Tenant. The Tenant is advised to verify this provision from the LODs and site survey

4-

Kitchen Extract – Not provided for an Inline unit. No form of cooking is permitted in this type of unit.

5-

Kitchen Make-Up – Not provided for an Inline unit.

6-

Emergency Smoke Extract – Not Applicable for an Inline unit.

7-

BTU Meters – The Chilled Water pipework to the Tenant unit, in some cases, are provided with BTU meters. This is installed & monitored by the Landlord to measure the Chilled Water consumption. This provision is to be ascertained from the LODs & site survey. If, as per the Lease Agreement, the Chilled Water consumption is on a measured flow basis and the Tenant unit does not have a BTU meter installed then the BTU meter will be installed by Landlord at Tenant cost against a TVR.

4a.4.2

Plumbing and Drainage

1-

Water Supply - Where Potable Water is provided, a valve spur will be provided inside the Tenancy. However where multiple Potable Water stub outs are provided inside the Tenancy, the Tenant is allowed to connect to only one stub out point. The Tenant is advised to verify this provision from the LODs & based on Site Survey. The metering arrangement for this provision will be installed in a common metering cabinet under Landlord control.

2-

Drainage – Waste - A waste point will be provided at a point generally adjacent to the wall of the Tenancy, capped above floor level. The Tenant is advised to verify this provision from the LODs & based on Site Survey. Waste systems are only suitable for domestic foul water discharge connections. If the Tenant requires special waste discharge viz. Photographic lab etc. Waste water treatment to local codes will have to be carried out by the Tenant, prior to connecting to Landlord system.

3-

Drainage – Kitchen Waste – A kitchen waste stub point will be provided for units with kitchen facility, if allowable in their lease, for connection to their sinks/ equipment generating greasy kitchen waste. This is to be utilized only for a Coffee shop concept and not for normal shop pantries. Normal waste shall not be connected to this kitchen waste. The Tenant must install DM approved under counter grease trap to remove unit generated grease from the discharge prior to connecting to Landlord network. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

4-

Drainage – Soil – if allowable in the projects/ under lease, are provided with a stub-out connected to Landlord’s soil network. This provision is not available in all projects. This stub-out is to be used by the Tenant to connect their toilet network. Toilets within retail units is restricted to specific projects and as such the Tenant is advised to query their EM-RDT Tenant Coordinators and obtain a written approval. The Tenant is advised to verify this provision from the LODs & based on Site Survey

5-

Drainage – Condensate – The tenancy unit may be provided with a condensate drain stub-out for connecting to Tenant’s condensate drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. If the level of this stub-out is found to be higher than the Tenant condensate drain network, then the Tenant is advised to install a pumping arrangement to pump-up the drain from the Tenant network level to the base-build network level.

6-

Drainage – Vent – The tenancy unit may be provided with a vent pipe connection stub-out. This is for connecting to Tenant’s drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

Page 52 of 148

4a.4.3

Fire Protection & Fire detection (Alarm)

1-

Fire Protection - The Landlord will provide sprinklers intended to be within the Tenant’s false ceiling space (upright sprinklers) and provide a sprinkler stub-out for the second layer of protection under the false ceiling. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

2-

In projects that do not have Landlord installed up-right layer, the Tenant is expected to include this as part of their works to comply with UAE Life Safety Code.

3-

Should the Tenant’s requirements exceed the base built system provided, an upgrade to the system can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

4-

Fire Detection (Alarm) - Landlord will provide Smoke Detectors and intended to be within the ceiling void for void detection. Interface module would be provided on the Landlord fire alarm loop to facilitate interfacing of Tenant supplied & installed FACP to the Landlord system. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

5-

Installation of additional interface modules to suit Tenant requirement will be taken up against a TVR.

6-

Voice Evacuation – Not applicable for an Inline unit.

4a.4.4

Electrical & ELV Systems

1-

Electrical Power - Landlord will provide, an electrical isolator, within the Tenant premises. In certain projects, a DB would be provided in lieu of the isolator. This is subject to DEWA requirements. The Tenant is advised to verify this provision & the capacities from the LODs & based on Site Survey.

2-

Should the Tenant’s requirements exceed the base built capacity provided, an upgrade to the capacity can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

3-

Emergency Power – Not applicable for an Inline unit.

4-

Emergency & Exit Lights – Landlord will provide exit lights & emergency lights as per Landlord’s DCD approved drawings. The Tenant may use these within their works. However, any additional lights/ devices, if required as per Tenant design or Tenant’s DCD approved layout shall be supplied & installed by the Tenant & the same shall not be linked to the Landlord system. No upgrades or relocations are possible in this system. Refer to the LODs or carry out a site survey to ascertain this provision.

5-

Building Management System (BMS) – Landlord will provide, in some projects, a provision to interface the Tenant AC system to Landlord’s BMS system for energy management. The Tenant, in projects with this facility, is expected to liaise with the project’s service provider to interface their system with the Landlord’s system at their cost. Refer to the LODs or carry out a site survey to ascertain this provision.

6-

Telephone / Internet – Each Tenancy will be provided with a Retail Consolidation Point (Telephone Terminal Box) inside the Tenant’s premises. Refer to the LODs or carry out a site survey to ascertain this provision. The Tenant is expected to liaise with the service provider (Etisalat or Du) to activate their lines.

4a.4.5

Gas (LPG) Not provided for an Inline unit.

Page 53 of 148

4a.4.6 1-

Electro-mechanical works (MEP) installation requirements This is works that a Tenant / his contractor is expected to carry out as part of the fit-out works. Please refer to Section 13 of this manual for detailed requirements. In case of any query at any stage of the fit-out, please raise the issue with your EM-RDT-TC/PM for clarification / resolution.

4b.

TENANT WORKS

4b.1

Floors

1-

The Tenant shall ensure that all slab penetrations within the demised premises are properly sealed and water tight. Any water damage and / or loss of trade caused by failure to observe the above criteria shall be at the expense of the defaulter Tenant. Rectification works are Category 1 Works and will be undertaken by the Landlord’s Contractor at the Tenant’s cost.

2-

Due allowances in the Tenant’s finishes are to be made for construction / movement/ expansion joints indicated on the Tenancy Lease Outline Drawings or as noted on site. The Tenant will be required to provide written acknowledgment of these construction / movement joints and that all necessary preventive works have been provided in the fit-out construction.

3-

Details are to be submitted to the TC/PM for approval.

4-

Penetrations, chases or saw cuts into the floor slab are not permitted without prior approval by the TC/PM.

5-

It is the Tenant’s responsibility to ensure that flooring, skirting and covings are compliant with the relevant Standards and Statutory Authority requirements in respect of health, safety and amenity issues.

6-

Where a portion of the shop front is recessed from the Lease Line, the Tenant shall finish the flooring between the recessed line and the Lease Line with the same Mall floor finish, unless specified otherwise by the Landlord.

7-

In specific Tenancies where water is used for the purpose of washing down food preparation areas or similar, the Tenant shall install a waterproof membrane between the concrete floor slab and the finished floor. The membrane shall return 300mm up wall faces within the leased premises.

8-

Tenant to protect all existing expansion joints within their leased premises, Tenant to provide finishing details at the expansion joints within their Tenancy, for Landlord’s approval

9-

No depressed floor slabs are permitted. Floor finishes for Tenant areas must be flushed with the Mall’s finished floor level.

10- The Tenant shall install all floor coverings within the leased premise, finishing flush with the Mall’s finished floor level. Threshold, reducer piers or other transitional devices will not be approved. 4b.2

Internal Walls

1-

When the shops are to be used for noise generating business such as any audio systems, the separating walls between units must be minimum STC60.

2-

No noise generating or vibrating equipment shall be installed on the walls without adequate vibration isolation occurring to prevent structurally borne sound being transmitted to neighbors.

3-

No electrical or services conducting shall be allowed within the inter-tenancy walls.

4-

Where required by the Landlord, shops shall build their own audio listening rooms with high STC walls and doors to contain unwanted sound being propagated to public areas. The Tenants are to provide adequate interior shop acoustic absorption on the walls and ceiling to meet their operational requirements.

5-

Page 54 of 148

6-

Tenants requiring additional sound insulation, over and above that provided by the standard inter-tenancy walls, shall do so at their own cost

7-

Wall shelving and fittings must be self-supporting and walls must not have fixtures or fittings secured to them unless additional bracing is provided at approved locations.

8-

All installations and construction is subject to approval by the Landlord.

4b.3 1-

4b.4

Doors All internal doors are to be installed as per manufactures guidelines and be fire rated as per requirements set out by external Regulatory Authorities. Fit Out Programme/Certificates

1-

Tenants are required to submit for Landlord review and approval, their fit-out programme for their respective fit-out duration.

2-

Tenant programmes should be detailed, indicating all required fit-out activities and include all milestones.

3-

The TC/PM will monitor fit-out progress on site as per the programmed milestones.

4-

Failure to achieve agreed milestone dates will be recorded and used to substantiate Landlord application of penalty for late opening, should it be required.

5-

Tenants are to include a pre-opening period in their programme to test and commission their equipment and operations.

6-

At completion of Tenant’s work and before trading commences, the Tenant shall provide the Landlord with all necessary certificates.

7-

The certificates shall be signed by competent persons acceptable to the Landlord.

8-

Failure to do so may indicate that the work does not comply with relevant regulations or Authorities’ requirements.

9-

The Landlord will inspect works and produce snag lists which must be rectified prior to opening.

10- The Landlord will inspect works and produce snag lists which must be rectified prior to opening. 11- The Tenants appointed Fit-Out contractor is responsible to produce the certificates / reports for the various testing & commissioning as listed out under sections 13.1.9 and 13.2. 4b.5

Structural Penetrations

1-

Where new penetrations are required to be cut in order to facilitate the installation of Tenant services, they shall only be done with the prior written approval of the Landlord, his Structural Engineer and other relevant Facility Managers, to ensure that the buildings structural integrity is maintained.

2-

Penetrations that go through fire-rated wall / floors or ceilings are to be suitably fire and smokestopped at the Tenant’s cost.

3-

Such works will be carried out as TVR Works.

4b.6 1-

Permits to Work No Tenant will be allowed access to the demised premises without having General Works Permits, Risk Assessment, Method Statement, and valid Trade Licenses for all contractors presented for review and approval by the Landlord.

Page 55 of 148

2-

Before starting work, the Tenants are required to provide a list of their workers complete with names, identity card / passport numbers and work permit details. The Landlord shall issue security passes to these workers at a nominal cost to be borne by the Tenant. Only workers holding security passes will be allowed onto the site.

3-

On site welding is to be avoided whenever possible. If any hot work is envisaged the Tenant must apply for a “Hot Works Permit” from the Landlord and obtain clearance.

4-

Hot works permits are also applicable for electrical works, where carried out under live conditions. Necessary shut down permits shall be requested 48 hours prior to shut down of any base building service systems.

5-

A Security Deposit Cheque, must be presented to Emaar Malls Group PJSC, in the amount 35,000 AED. To be used in case any damage is caused to the tenancy or common areas which are deemed to be damaged by the Tenant’s contractor or appointed sub-contractor.

4b.7

All Other Works

1-

All works necessary for the completion of the shop fit-out which are additional to the works specified in the Landlord’s works of this document will be at the Tenant’s cost.

23-

The Landlord will not carry out any additional works unless paid for by the Tenant. Where proposed fit-out works require services to penetrate fire rated components (including the full height inter-tenancy walls), approved fire stops and fire dampers shall be provided by the Tenant. Proper water stops shall also be provided by the Tenant where proposed fit-out works require services penetrating external walls and roof slabs.

4-

Tenant to provide ceiling access panels allowing access to all Landlord’s services (e.g. isolators, junction boxes, telephone terminal box, etc.) within their Tenancy for maintenance.

5-

During the Fit-Out phase, the Landlord in conjunction with their Third Party consultants will conduct inspections of all MEP installations on site. The Tenants appointed Fit-Out contractor is responsible to engage a Third Party Commissioning contractor, and notify the TC/PM a minimum of 48hrs prior to witness the following tests, but not limited to; • • • • • • • • • • • • •

Waterproofing Inspection Cold Electrical (Megger) Test Inspection Pre-Live Inspection Live Test Inspection Drainage Installation Inspection Gravity and Flow Inspection LPG Installation Inspection Chilled Water Installation Inspection Sprinkler Installation Inspection Fire Alarm Activation Inspection HVAC Installation Inspection Air Balancing Inspection Pre-Opening MEP and Architectural Inspection

During the inspection, the Landlord (RDT & Facility Management) and the Third Party witnessing consultants may produce snag lists of all items that must be rectified prior to the next subsequent inspection. If these snags are not rectified in a timely manner, failure to complete will be recorded and used to substantiate Landlord application of penalty for late opening charges, should it be required.

Page 56 of 148

5.0 F & B TENANCIES

5.0

F&B TENANCIES

5a

F&B SPECIFIC DESIGN REQUIREMENTS (***Refer to Section 2a for general design requirements)

5a.1 5a.2 5a.3 5a.4

Shop Front Design Internal Kitchen Garbage Room Design Requirements External Terrace

5b

F&B TENANTS – LANDLORD WORKS

5b.1 5b.2 5b.3 5b.4.1 5b.4.2 5b.4.3 5b.4.4 5b.4.5 5b.4.6 5b.4.7

Floors Inter-Tenancy Walls Doors Electro-Mechanical Systems (MEP) Ventilation & Air-Conditioning Plumbing & Drainage Fire Protection & Fire detection (Alarm) Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

5c

F&B TENANTS – TENANT WORKS

5c.1 5c.2 5c.3 5c.4 5c.5 5c.6 5c.7

Floors Internal Walls Doors Fit out Programme/Certificates Structural Penetrations Permits to work All Other Works

Page 57 of 148

5.0

F & B TENANCIES

5a

F&B SPECIFIC DESIGN REQUIREMENTS (***Refer to Section 2a for general design requirements)

5a.1

Shop Front Design

5a.1a

In-line F&B units

a.

Unless otherwise stated, ALL F&B units must have fully enclosed shop fronts located either on or behind the nominated lease line. ***Completely open shop fronts will NOT be approved.

b.

Tenancies where the main shop front façade is set back from the lease line with a designated seating area to the front as outlined on the LOD, the setback shop front must be fully enclosed.

c.

Entry doors to the shop front must be designed with a “self-closing” type mechanism. ***Sliding or roller shutter type door closures will not be approved.

d.

As a general rule kitchens and BOH areas must be set a min 5m back from the nominated lease line or shop front zone.

e.

Depending on the location with the development, an F&B tenancy that has an external façade with access outside, will require an “air-lock” door closure system to be incorporated into the external shop front design. The air-lock must be designed to ensure no escape of internal odor or A/C to the external area. ***Please ensure you check with the nominated Retail Designer where the tenancy will require an air-lock closure.

f.

Vision to the back of house must be concealed from customer view at all times. Where the BOH kitchen area is designed to be open, all walls are to be finished in a high quality architectural finish i.e. Tile/ Stainless Steel etc. ***NO plain painted walls will be approved.

5a.1b

Front of house seating zones. Where a “seating zone” is included in the overall tenancy configuration and is outlined in the LOD, the following must be considered:

a.

An open style shop front type structure that helps to distinguish the seating zone from the mall common area is encouraged i.e. framed or portal type structure located on the lease line.

b.

A low height/ seating barrier is required to the lease line to ensure a clear distinction between the seating zone and the general mall area. ***completely open seating area with no barrier will not be approved.

c.

All walls are to be clad in a finish which is in line with the overall concept. ***Plain white and untreated walls will not be approved.

d.

The front of house seating zone design should be a continuation of the main internal design concept i.e. the two zones should complement each other and read as “one” tenancy.

e.

A signage element to the lease line can be incorporated into the seating zone shop front. The signage must comply with the “General Signage Requirements” outlined in Section 2a.

5a.2

Internal Kitchen

a.

Where on site cooking is proposed, ALL F&B kitchens must be “fully enclosed” to all sides.

b.

Where a “pass through” opening is required, a maximum height of 500mm is permitted. A “fire curtain” is required above the “pass through” area

c.

Where the kitchen is designed as an “open” style kitchen with visibility into the main kitchen area the following must comply: Page 58 of 148

-

All kitchen walls must be finishes in a high quality finish i.e. tile/ Stainless Steel etc. ***No plain white painted walls will be approved. The kitchen area should be design to reflect the overall interior design concept. Ensure the kitchen lighting is consistent and compliments the main restaurant area. No ceiling tiles. Set plaster board ceiling throughout is required. No cleaning equipment or general food storage must be visible. The waste & storage area must be fully concealed from public view.

d.

Where an entrance to the BOH or kitchen area is proposed, the door should be designed so when open the area within is not visible from the internal tenancy or general mall area.

e.

All doors are to be clad in a finish that is consistent with the surrounding wall design/ finish.

5a.3

Garbage Room Design Requirement EMG expects the tenants to fine tune their operations in such a way so as to minimize generation of waste/ garbage. EMG also expects the tenants to maintain necessary quantity of purpose made receptacles within their retail unit to store all garbage/ trash/ waste generated during trading till the same are taken away for recycling or to the common collection point. It is hi-lighted that at no time the tenant shall transport the garbage through the common areas of the mall/ project during the normal trading hours. This is valid during the fit-out and during the normal trading period. It is further hi-lighted that it is forbidden for all tenancies without back of house access, mainly the F&B tenants, to shift their waste/ garbage through project/ mall common areas during trading hours. They are further required to create a dedicated space within their unit to hold such garbage. The garbage shall be stored in purpose made containers/ trash bags so that the environment is kept healthy & odor free. The tenant is advised to follow the recommendations noted below while designing their garbage rooms:

a.

A dedicated garbage room shall be part of the concept. The room shall be sized adequately taking into account the quantum of projected garbage.

b.

The garbage room shall be kept chilled in case of storage of food waste to reduce the rate of decomposition & to prevent smell.

c.

The tenant is advised to install mechanical compactors and/or food waste disposers to reduce the volume of stores garbage to manageable levels.

d.

Such an arrangement shall be to local authority codes and to DM approval. Tenant’s Fit-out contractors shall be required to smoke only at designated smoking areas. Use of Alcohol and drugs are not allowed in Emaar Malls Premises.

5a.4

External Terrace Design Objective Designs should take advantage of the outdoor dining opportunities presented during the cooler months. High quality dining experience and set-up must be maintained.

5a.4.1

Signage

c.

Mobile signage and banners are not allowed.

d.

Sign or Logo is to be applied to fringe of Umbrellas.

5a.4.2

Lighting

d.

Create interest by using varied lighting levels.

e.

Light fittings are to be table or floor mounted and battery operated, with lighting cooler temperature between 2000 - 3000 Kelvin. Page 59 of 148

f. 5a.4.3

Lighting fixtures on the floor must be at strategic locations and must not create any tripping hazard. Furniture

i.

Outdoor furniture must contribute to the overall vibrant atmosphere of the Retail Unit and its surrounding.

j.

Only furniture with less than 50% timber is allowed. Photos and specifications of external furniture are to be submitted for EMAAR MALLS’s approval. Materials must withstand external conditions in Emirates climate.

k.

Only quality and durable furniture is allowed. All tables must have levelers.

l.

Design of tables, chairs and other furniture must complement each other.

m. Furniture must be free standing and not attached to the floor permanently or temporarily. n.

Maintain clear circulation space of 1200mm between Umbrella seating. Standard Civil Defense egress distances to be adhered to.

o.

Menu boards, greeting stations and display stands for merchandise are creatively designed and subjected to Landlord’s approval.

p.

Drip tray must be provided for trash receptacle.

5a.4.4 l.

Umbrella Umbrellas must be within designated area, including any fabric and supports.

m. Only 1 x solid color is allowed on the umbrella covers, this excludes signage on the umbrella fringes. Fabric must be of neutral palette and is subject to landlord’s approval. n.

Tenant branding/s are only permitted on fringe or edge of Umbrella. Logos and advertising on the main body of the umbrellas is not allowed.

o.

Umbrellas must be suitably weighted against local wind conditions with a base of at least 140kg subject to umbrella span. Supplier must advise tenant the required base weight to achieve maximum stability.

p.

No wheels to base are permitted. Only solid steel or concrete base is permitted.

q.

In case of exceptional weather conditions, Tenants are to refrain from operational use of umbrellas to respect Center health and safety.

r.

Canvas is preferred as the material. Plastics covers are not allowed.

s.

The maximum height of umbrellas allowed is 3000mm and is subjected to review and approval.

t.

Only metal structure and pole are allowed. No timber is to be considered.

u.

No domestic and inverted umbrella are allowed.

v.

The color of the umbrella canvas base cover must be as the umbrella shade.

5a.4.5

Planter & Plants

i.

Planters must be within the designated area.

j.

Planters must be self-supporting. No direct fixing that can cause damage on Landlord’s finishes or fixtures.

k.

Planters must be placed along the perimeter at a maximum distance equivalent to the length of 2-Planter. This is to provide visibility of the streetscape. Page 60 of 148

l.

The number of planters should be kept to a minimum.

m. Total height of planter (including the plant) should not exceed 900mm. n.

Maximum height of planter is 600mm, and plant should not exceed 300mm.

o.

Only live (Clerodendron Inerme) plants are allowed. Empty planters are not allowed.

p.

Planters with legs are not permitted. Permitted planter supplier: Acacia L.L.C. Binu Mathews PO Box: 126749, Dubai, UAE Tel: +971 4 2897440, +971 4 2897442 Mob: +971 553006633

5a.4.6 i. 5a.4.7

Cooler, Heater and Equipment All will be subject to Emaar Malls approval - aesthetic appearance and location. Any cables and conduits must be concealed. Signage Maintenance Tenants are required to have in place a signage maintenance contract with a reputable signage maintenance company, the details of which are to be provided to EM.

5b

LANDLORD WORKS This section describes in detail the works provided by the Landlord and the obligations of the Tenant with respect to the fit-out of F&B Units.

5b.1

Floors

1-

The floor slab is conventionally reinforced concrete slab. A nominal 100mm with acceptable tolerance floor finish zone has been allowed for finishing by Tenant. This is to be verified by the tenant on site as this may vary between projects. Any recesses required by Tenant in unit fitting works are to be allowed for in Tenant’s finishes.

2-

The public area finishes shall be provided by Landlord up to the demise line. The Tenant floor finish shall terminate at this line.

5b.2 15b.3 15b.4.1

Inter-Tenancy Walls Inter-tenancy walls will be full height concrete or block work and are fire rated. Changes to or penetrations through these walls will not be allowed without the prior approval of the Landlord. Doors Where indicated, rear doors to the leased premises which open onto common areas will be provided with a pin tumbler lockset. Electro-Mechanical Systems (MEP)

1-

The MEP service provisions that are generally provided for this type of retail unit are elaborated below. The Tenant/ his contractor is expected to refer to the LODs for the actual facilities/ services that are available in the leased unit.

2-

The Tenant/contractor is further advised to visit the site & identify each service provision and take into consideration the actual location and the sizes prior to designing his layouts.

3-

Any additional service provision or an upgrade of an existing service provision or modification/ relocation of an existing service provision, to suit the Tenant’s design/ layout or to meet with Page 61 of 148

local codes, can be carried out by the Landlord at the Tenant’s cost against a Tenant Variation Request (TVR) duly submitted to the EM – RDT TC/ PM with complete design attachments. 45b.4.2

TVR works are subject to availability of upgrades and subject to approval of tenant’s upgrade design by RDT & Facility management. Ventilation and Air-Conditioning

1-

CHW Pipes - Tenancy unit is provided with one or more Chilled Water stub out points for Tenant’s connections to their air-conditioning network comprising fan coil units, air-handling units or fresh air-handling units. (Installed by Tenant). The Tenant is advised to ascertain from the LOD the pipe sizes, Flow Rates & the Entering & Leaving Temperatures of the Chilled Water.

2-

Treated Fresh Air - Tenancy unit may be provided with stub-out for supplying fresh air treated by Landlord’s base built air handlers. This may not be available in all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. This provision is to be used only in dining area of the restaurant.

3-

General Extract - Tenancy unit may further be provided with stub-out for connecting to Tenant’s general extract requirements. All equipment like fans, dampers are to be supplied & installed by the Tenant. The Tenant is advised to verify this provision from the LODs and site survey. This provision is to be used only for extract from the dining space.

4-

Kitchen Extract - Tenancy unit is provided with a stub-out for connecting to Tenant’s Kitchen extract system. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / ecology units. The Tenant is advised to verify this provision from the LODs.

5-

Kitchen Make-Up - Tenancy unit is provided with a stub-out for non-tempered outside air to be used as kitchen make-up air. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / other equipment. The Tenant is advised to verify this provision from the LODs.

6-

Emergency Smoke Extract – Not Applicable for an F&B unit, if the same is less than 100 sqm floor area.

7-

BTU Meters – The Chilled Water pipework to the Tenant unit, in some cases, are provided with BTU meters. This is installed & monitored by the Landlord to measure the Chilled Water consumption. This provision is to be ascertained from the LODs & site survey. If, as per the Lease Agreement, the Chilled Water consumption is on a measured flow basis and the Tenant unit does not have a BTU meter installed then the BTU meter will be installed by Landlord at Tenant cost against a TVR.

5b.4.3

Plumbing & Drainage

1-

Water Supply - Where Potable Water is provided, a valved spur will be provided inside the Tenancy. However where multiple Potable Water stub outs are provided inside the Tenancy, the Tenant is allowed to connect to only one stub out point. The Tenant is advised to verify this provision from the LODs & based on Site Survey. The metering arrangement for this provision will be installed in a common metering cabinet under Landlord control.

2-

Drainage – Waste - A waste point will be provided at a point generally adjacent to the wall of the Tenancy, capped above floor level. The Tenant is advised to verify this provision from the LODs & based on Site Survey. Waste systems are only suitable for domestic foul water discharge connections.

3-

Drainage – Kitchen Waste – A kitchen waste stub point will be provided for F&B for connection to their sinks/ equipment generating greasy kitchen waste. Normal waste shall not be connected to this kitchen waste. The must install DM approved under counter grease trap to remove unit generated grease from the discharge prior to connecting to Landlord network. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

4-

Drainage – Soil – F&B Units, if allowable in the projects/ under lease, are provided with a stubout connected to Landlord’s soil network. This provision is not available in all projects. This stubPage 62 of 148

out is to be used by the Tenant to connect their toilet network. Toilets within retail units is restricted to specific projects and as such the Tenant is advised to query their EM-RDT Tenant Coordinators and obtain a written approval. The Tenant is advised to verify this provision from the LODs & based on Site Survey. 56-

7-

5b.4.4

Drainage – Condensate – The tenancy unit may be provided with a condensate drain stub-out for connecting to Tenant’s condensate drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. If the level of this stub-out is found to be higher than the Tenant condensate drain network, then the Tenant is advised to install a pumping arrangement to pump-up the drain from the Tenant network level to the base-build network level. Drainage – Vent – The tenancy unit may be provided with a vent pipe connection stub-out. This is for connecting to Tenant’s drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. Fire Protection and Fire detection (Alarm)

1-

Fire Protection - The Landlord will provide sprinklers intended to be within the Tenant’s false ceiling space (upright sprinklers) and provide a sprinkler stub-out for the second layer of protection under the false ceiling. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

2-

In projects that do not have Landlord installed up-right layer, the Tenant is expected to include this as part of their works to comply with UAE life safety code.

3-

Should the Tenant’s requirements exceed the base built system provided, an upgrade to the system can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

4-

Fire Detection (Alarm) - Landlord will provided Smoke Detectors are intended to be within the ceiling void for void detection. Interface module would be provided on the Landlord fire alarm loop to facilitate interfacing of Tenant supplied & installed FACP to the Landlord system. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

5-

The Tenant is advised to ascertain from EM-RDT-Tenant Coordinator the building fire strategy and the modality of designing the Tenant FA system & interfacing the same with the Landlord system.

6-

Installation of additional interface modules to suit Tenant requirement will be taken up against a TVR.

7-

Voice Evacuation - Not applicable for an F&B unit.

5b.4.5

Electrical & ELV Systems

1-

Electrical Power - Landlord will provide, an electrical isolator, within the Tenant premises. In certain projects, a DB would be provided in lieu of the isolator. This is subject to DEWA requirements. The Tenant is advised to verify this provision & the capacities from the LODs & based on Site Survey. Should the Tenant’s requirements exceed the base built capacity provided, an upgrade to the capacity can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

2-

Emergency Power - Not applicable for an F&B unit.

3-

Emergency & Exit Lights – Landlord will provide exit lights & emergency lights as per Landlord’s DCD approved drawings. The Tenant may use these within their works. However, any additional lights/ devices, if required as per Tenant design or Tenant’s DCD approved layout shall be supplied & installed by the Tenant & the same shall not be linked to the Landlord system. No upgrades or relocations are possible in this system. Refer to the LODs or carry out a site survey to ascertain this provision.

4-

Building Management System (BMS) – Landlord will provide, in some projects, a provision to interface the Tenant AC system to Landlord’s BMS system for energy management. The Page 63 of 148

Tenant, in projects with this facility, is expected to liaise with the project’s service provider to interface their system with the Landlord’s system at their cost. Refer to the LODs or carry out a site survey to ascertain this provision. 5-

Telephone / Internet – Each Tenancy will be provided with a Retail Consolidation Point (Telephone Terminal Box) inside the Tenant’s premises. Refer to the LODs or carry out a site survey to ascertain this provision. The Tenant is expected to liaise with the service provider (Etisalat or Du) to activate their lines.

5b.4.6

Gas (LPG) -Tenancy unit is provided with an LPG stub-out. The Tenant is advised to verify this provision from the LODs. The Tenant is expected to liaise with the project’s service provider to facilitate turn-on of the gas subject to his meeting all other installation criteria.

5b.4.7

Electro-mechanical works (MEP) installation requirements - This is works that a Tenant / his contractor is expected to carry out as part of the fit-out works. Please refer to Section 13 of this manual for detailed requirements. In case of any query at any stage of the fit-out, please raise the issue with your EM-RDT-Tenant Coordinator for clarification / resolution.

5c

TENANTS WORKS

5c.1

Floors 1- The Tenant shall ensure that all slab penetrations within the demised premises are properly sealed and water tight. Any water damage and / or loss of trade caused by failure to observe the above criteria shall be at the expense of the defaulter Tenant. Rectification works are Category 1 Works and will be undertaken by the Landlord’s Contractor at the Tenant’s cost. 2- Due allowances in the Tenant’s finishes are to be made for construction / movement/ expansion joints indicated on the Tenancy Lease Outline Drawings or as noted on site. The Tenant will be required to provide written acknowledgment of these construction / movement joints and that all necessary preventive works have been provided in the fit-out construction. Details are to be submitted to the Tenant Coordinator for approval. 3- Penetrations, chases or saw cuts into the floor slab are not permitted without prior approval by the Tenant Coordinator. 4- It is the Tenant’s responsibility to ensure that flooring, skirting and covings are compliant with the relevant Standards and Statutory Authority requirements in respect of health, safety and amenity issues. 5- Where a portion of the shop front is recessed from the Lease Line, the Tenant shall finish the flooring between the recessed line and the Lease Line with the same Mall floor finish, unless specified otherwise by Landlord’s Specialty Shops Architect. 6- In specific Tenancies where water is used for the purpose of washing down food preparation areas or similar, the Tenant shall install a waterproof membrane between the concrete floor slab and the finished floor. The membrane shall return 300mm up wall faces within the leased premises. 7- Tenant to protect all existing expansion joints within their leased premises, Tenant to provide finishing details at the expansion joints within their Tenancy, for Landlord’s approval 8- No depressed floor slabs are permitted. Floor finishes for Tenant areas must be flushed with the Mall’s finished floor level. 9- The Tenant shall install all floor coverings within the leased premise, finishing flush with the Mall’s finished floor level. Threshold, reducer piers or other transitional devices will not be approved.

5c.2 1-

Internal Walls When the shops are to be used for noise generating business such as any audio systems, the separating walls between units must be minimum STC60.

Page 64 of 148

2-

No noise generating or vibrating equipment shall be installed on the walls without adequate vibration isolation occurring to prevent structurally borne sound being transmitted to neighbours.

3-

No electrical or services conduiting shall be allowed within the inter-tenancy walls.

4-

Where required by the Landlord, shops shall build their own audio listening rooms with high STC walls and doors to contain unwanted sound being propagated to public areas.

5-

The Tenants are to provide adequate interior shop acoustic absorption on the walls and ceiling to meet their operational requirements.

6-

Tenants requiring additional sound insulation, over and above that provided by the standard inter-tenancy walls, shall do so at their own cost

7-

Wall shelving and fittings must be self-supporting and walls must not have fixtures or fittings secured to them unless additional bracing is provided at approved locations.

8-

All installations and construction is subject to approval by the Landlord.

5c.3

Doors

15c.4

All internal doors are to be installed as per manufactures guidelines and be fire rated as per requirements set out by external Regulatory Authorities. Fit Out Programme/Certificates

1-

Tenants are required to submit for Landlord review and approval, their fit-out process programme for their respective fit-out duration.

2-

Tenant programmes should be detailed, indicating all required fit-out activities and include all milestones.

3-

The TC will monitor fit-out progress on site as per the programmed milestones.

4-

Failure to achieve agreed milestone dates will be recorded and used to substantiate Landlord application of penalty for late opening, should it be required.

5-

Tenants are to include a pre-opening period in their programme to test and commission their equipment and operations.

6-

At completion of Tenant’s work and before trading commences, the Tenant shall provide the Landlord with all necessary certificates.

7-

The certificates shall be signed by competent persons acceptable to the Landlord.

8-

Failure to do so may indicate that the work does not comply with relevant regulations or Authorities’ requirements.

9-

The Landlord will inspect works and produce snag lists which must be rectified prior to opening.

10- The Landlord will inspect works and produce snag lists which must be rectified prior to opening. 11- The Tenants appointed Fit-Out contractor is responsible to produce the certificates / reports for the various testing & commissioning as listed out under sections 13.1.9 and 13.2. 5c.5

Structural Penetrations 1- Where new penetrations are required to be cut in order to facilitate the installation of Tenant any services, they shall only be done with the prior written approval of the Landlord, his Structural Engineer and other relevant Facility Managers, to ensure that the buildings structural integrity is maintained. Page 65 of 148

2- Penetrations that go through fire-rated wall / floors or ceilings are to be suitably fire and smokestopped at the Tenant’s cost. Such works will be carried out as TVR Works. 5c.6

Permits to Work

1-

No Tenant will be allowed access to the demised premises without having General Works Permits, Risk Assessment, Method Statement, and valid Trade Licenses for all contractors presented for review and approval by the Landlord.

2-

Before starting work, the Tenants are required to provide a list of their workers complete with names, identity card / passport numbers and work permit details. The Landlord shall issue security passes to these workers at a nominal cost to be borne by the Tenant. Only workers holding security passes will be allowed onto the site.

3-

On site welding is to be avoided whenever possible. If any hot work is envisaged the Tenant must apply for a “Hot Works Permit” from the Landlord and obtain clearance.

4-

Hot works permits are also applicable for electrical works, where carried out under live conditions. Necessary shut down permits shall be requested 48 hours prior to shut down of any base building service systems.

5c.7

All Other Works

1-

All works necessary for the completion of the shop fit-out which are additional to the works specified in the Landlord’s works of this document will be at the Tenant’s cost.

2-

The Landlord will not carry out any additional works unless paid for by the Tenant.

3-

Where proposed fit-out works require services to penetrate fire rated components (including the full height inter-tenancy walls), approved fire stops and fire dampers shall be provided by the Tenant. Proper water stops shall also be provided by the Tenant where proposed fit-out works require services penetrating external walls and roof slabs.

4-

Tenant to provide ceiling access panels allowing access to all Landlord’s services (e.g. isolators, junction boxes, telephone terminal box, etc.) within their Tenancy for maintenance.

5-

During the Fit-Out phase, the Landlord in conjunction with their Third Party consultants will conduct inspections of all MEP installations on site. The Tenants appointed Fit-Out contractor is responsible to engage a Third Party Commissioning contractor, and notify the TC a minimum of 48hrs prior to witness the following tests, but not limited to; -

Waterproofing Inspection Cold Electrical (Megger) Test Inspection Pre-Live Inspection Live Test Inspection Drainage Installation Inspection Gravity and Flow Inspection LPG Installation Inspection Chilled Water Installation Inspection Sprinkler Installation Inspection Fire Alarm Activation Inspection HVAC Installation Inspection Air Balancing Inspection Pre-Opening MEP and ARCHITECTURAL Inspection

During the inspection, the Landlord (RDT & Facility Management) and the Third Party witnessing consultants may produce snag lists of all items that must be rectified prior to the next subsequent inspection. If these snags are not rectified in a timely manner, failure to complete will be recorded and used to substantiate Landlord application of penalty for late opening charges, should it be required

Page 66 of 148

6.0 FOOD COURT TENANCIES 6.0

FOODCOURT TENANCIES

6a

DESIGN

6a.1 6a.2 6a.3 6a.4 6a.5 6a.6 6a.7 6a.8 6a.9 6a.10 6a.11 6a.12

Shop Front Design Counters Signage Menu Format Walls Ceilings Finishes Furniture Lighting Food display & Presentation Branding & Visual Merchandising Garbage Room Design Requirements

6b

LANDLORD WORKS

6b.1 6b.2 6b.3 6b.4 6b.4.1 6b.4.2 6b.4.3 6b.4.4 6b.4.5 6a.5.6

Floors Inter-Tenancy Walls Doors Electro-Mechanical Systems (MEP) Ventilation & Air-Conditioning Plumbing & Drainage Fire Protection & Fire detection (Alarm) Electrical & ELV Systems Gas (LPG) Electro-mechanical works (MEP) installation requirements

6c

TENANT WORKS

6c.1 6c.2 6c.3 6c.4 6c.5 6c.6 6c.7

Floors Internal Walls Doors Fit out Programme/Certificates Structural Penetrations Permits to work All Other Works

Page 67 of 148

6.0

FOOD COURT TENANCIES

6a

DESIGN

6a.1

Shop Front Design Shop Front Philosophy The shop front design plays a significant role in creating maximum visual impact for your store within the mall environment. Given the importance of shop front design, it must demonstrate an exception level of design standard and creativity. The Tenant is required to provide their own shop front that adheres to the Landlord’s specifications and requirements and complies with all Centre, Precinct or Level specific design requirements.

a.

Unless otherwise stated, ALL shop front elements must sit either “on or behind” the nominated lease line.

b.

Maximum mall ceiling height should be achieved. NO lowered ceiling bulkheads directly on the lease line will be approved. If lowered bulkheads are proposed they must be set back a min 2m back from the lease line.

c.

Ceiling height above the counter zone must be full height with maximum ceiling height achieved.

d.

Drop down or suspended ceiling sculptural elements (i.e. lighting etc) that enhance the overall design concept are encouraged. ***All elements will be reviewed on a “case by case” basis and will at the discretion of the nominated Retail Designer & Senior Management.

a.

Where large areas of solid wall forms part of the overall tenancy, all walls must be treated in a way that compliments the overall design concept. All walls are to be made up of interesting, 3 Dimensional cladding design that incorporated a selection of different materials and colors. Large blank, non-finishes or only x 1 finish to the wall cladding will not be approved. ***The use of only x 1 finish or cladding to the entire wall area will NOT be approved.

e.

Where the tenancy is classified as a “standalone” type unit (i.e. no other retailers is located directly next to another unit and all x3 sides of the unit are exposed) the main signage element must be located on the main rear wall and not on the lease line. ***This is to ensure maximum visibility through the main shop front area.

f.

Where a tenancy is classified as an “inline” type unit (i.e. the tenancy is adjoined directly next to the other with a common Intertenancy wall separating the two tenancies), the main signage element is permitted to be located on lease line.

g.

Continuous solid or semi-solid elements that span the shop front will not be approved.

h.

Where cooking stations overhead extractions, are located on the lease line, the glass surround must continue to a height of 4m. If the tenancy ceiling height is greater than 4m then a solid ceiling element above the cooking may be incorporated. ***1h fire rated glazing is required.

i.

Only high quality and durable materials will be permitted for use in construction of the shop front.

j.

Finishes that are not commonly specified and unique will be viewed on a case by case basis and will be approved at the discretion of the Retail Designer and Business.

k.

The shop front structure is to be constructed from high quality architectural materials for example as Timber/ Stone/Stainless Steel/ Glass/ Tile etc. Soft non-durable type finishes will not be approved.

l.

Vision to the back of house must be concealed from customer view at all times. Where the BOH kitchen area is designed to be open, all walls are to be finished in a high quality architectural finish i.e. Tile/ Stainless Steel etc. ***NO plain painted walls will be approved. Open Kitchen Areas Page 68 of 148

f.

Where a cooking area is located on or near the lease line the kitchens must be “fully enclosed” from the general mall area

g.

Where the kitchen is designed as an “open” style kitchen with visibility into the main kitchen area the following must comply: -

All kitchen walls must be finishes in a high quality finish i.e. tile/ Stainless Steel etc. ***No plain white painted walls will be approved. The kitchen area should be design to reflect the overall interior design concept. Ensure the kitchen lighting is consistent and compliments the main store area. No ceiling tiles. Set plaster board ceiling throughout is required. No cleaning equipment or general food storage must be visible. The Waste area must be fully concealed from public view.

h.

Where an entrance to the BOH or kitchen area is proposed, the door should be designed so when open the area within is not visible from the internal tenancy or general mall area.

i.

All doors are to be clad in a finish that is consistent with the surrounding wall design/ finish.

6a.2

Counters

a.

The front counter must convey a high level of design and detail and be fully integrated into the overall shop design.

b.

All counters are to be 3 Dimensional in form. NO flat or single dimensional type counters will be approved.

c.

All counters to be at a min/max height of 1m from the Mall FFL.

d.

All main counter skirting’s must be recessed back a min 150mm from the main counter face/ lease line. Where the skirting design is located directly on the lease line, it must be constructed of stone or form a part of the main counter finish.

e.

All glass display cabinets must be “Square edge” frameless type construction with UV bonded type construction.

f.

All food glass display cabinets located on or immediately behind the approved lease line must not exceed a height of 1400mm from the FFL.

g.

ALL P.O.S stations must be set into the main counter top and NOT laid directly on top. ALL cabling and wires must be FULLY concealed from view and not visible from the main mall area.

h.

Ensure all condiments/ utensils/ menus/ serviettes etc. are incorporated into the main counter design. NO “off the shelf” type items on the counter top will be approved. All counters are to be well presented and clutter free.

i.

Only high quality and durable materials will be permitted for use in construction of the main counters.

j.

Finishes that are not commonly specified and unique will be viewed on a case by case basis and will be approved at the discretion of the Retail Designer and Business.

k.

An additional signage or logo may be incorporated to the main counter front. Signage or logo must be at least 50% smaller than the main signage size.

l.

Disabled access to the service POS area when designing the main counter is to be considered.

m. All internal cupboard and storage cabinetry are to have doors with no product or equipment to be visible from the general mall area. n.

If ventilation grills are required they must be installed in a way that they are not visible from the general mall area. Page 69 of 148

o.

All equipment to be integrated with in front of house joinery.

p.

Exposed skirting feet or free standing items will not be permitted.

6a.3

Signage Signage Philosophy Signage represents a critical component of the overall store concept design. The signage element should be an integrated component of the shop front design and represent a primary focus element of the store concept. The signage design should be dynamic, stylized, and unique in character and demonstrate a high standard of detailing and be constructed using high quality materials and be easily read from both close and far.

a.

The signage and graphics proposed should be unique in style and appearance, yet be considerate and celebrate the character of The Dubai Mall / other Emaar assets.

b.

Emaar does not condone or will accept any Signage/ Graphics or other visual material that does not reflect Emaar’s high ethical and business standards. This goes for any store promotional material that can be seen from the general mall area that may be consider as inappropriate or offensive. ***Check with Emaar if you require any further clarification on the above.

c.

Where the mall ceiling is “higher than 4m”, the signage is to be centered at 4m from the mall FFL.

d.

Where the mall ceiling is “4m or lower” the signage is to be centered at 3m from the mall FFL.

e.

All menu signage is to be centered at 2.5m from the mall FFL.

f.

Each tenancy is permitted 1 x main primary signage element.

g.

Where the tenancy is classified as a “standalone” type unit (i.e. no other retailers is located directly next to another unit and all x3 sides of the unit are exposed) the main signage element must be located on the main rear wall and not on the lease line. ***This is to ensure maximum visibility through the main shop front area.

h.

Where a tenancy is classified as an “inline” type unit (i.e. the tenancy is adjoined directly next to the other with a common Intertenancy wall separating the two tenancies), the main signage element is permitted to be located on lease line.

i.

Main shop front signage is to be designed with “3 dimensional” internally illuminated.

j.

All signage should be “edge or back lit” with a solid front type construction. Signage with both edge and front illumination will be reviewed on a “case by case” basis and at the discretion of the nominated Retail Designer and Business.

k.

Non-illuminated signs demonstrating exceptional design merit may be considered for approval.

l.

The maximum Shop front signage lettering is to be no larger than 450mm. ***NOTE: Special consideration will be taken for signage where the font is written in a particular and unique style.

m. As per the DED regulation, an “Arabic Text” style sign must be incorporated alongside the primary “English Text” sign. It must be designed and constructed to the same standard, be the same size and scale and be located to the “Right hand side” of the primary sign. It can also be edge or internally illuminated as required ***Any dispensation with regards to the above must be submitted to DED for review/ approval.

Page 70 of 148

n.

Where a tenancy is located on a corner site or has a “bend or curve” built into the tenancy shop front set out. An additional shop front signage element may be considered. If additional signage is proposed it must be in line with the primary signage element that is located over the main entry. Any additional signage will be viewed on a case by case basis and at the discretion of the nominated Retail Designer and Business.

o.

Tenants are encouraged to explore the use of both vertical signage and horizontal type signage design. ***Where a vertical type signage element is proposed, the wording is to go from “bottom to top”.

p.

Shop front signage to be limited to the store trade name. Other promotional or advertising signage is not permitted

q.

If a “Holding Sign” is required to the shop front it must be no bigger than 50mm in height and must be located to the bottom right hand corner of the shop front façade.

r.

Equipment such as fridges or other equipment must NOT display promotional, advertising or brand logo signage. BRAND LOGOS Brand logos are permitted to the shop front to complement the main shop front signage element where the logo is a recognized brand image and forms part of the main signage element. Where a brand Logo is proposed to the shop front, the following must comply:

6a.4

-

Only 1 x logo will be approved to each shop front façade.

-

It must be edge illuminated. No “light box” style logos will be approved.

-

No light box style logos will be approved.

-

Logos must not exceed 600mm x 600mm in size (or bigger than the maximum signage text size)

-

Can be located either on its own or next to or above the main signage element.

Menu Format

a.

All menus should complement the overall design concept.

b.

All menu signage is to be centered at 2.5m from the mall FFL.

c.

Maximum menu height is 600mm. ***larger size menus will be reviewed on a “case by case” basis and is subject to Retail Designers and Senior Management approval.

d.

LCD type menu signage is encouraged. Where LCD screens are proposed, they must be framed and or built into the rear wall structure. Unfinished or framed LCD screens will not be approved.

e.

NO 3rd party advertising is permitted (i.e. No major type drink brand type refrigeration branding). The menu boards are for menu display only.

Page 71 of 148

6a.5

Walls Wall Philosophy The walls within each tenancy are a key part of the overall store fit out design. As well as being the canvas on which the product is displayed, the vertical planes within each tenancy should be considered as part of the whole tenancy fit out concept.

a.

All walls should be considered when looking at the overall design concept with all walls being treated in an interesting and unique treatment.

b.

Vision to the back of house must be concealed from customer view at all times. Where the BOH kitchen area is designed to be open, all walls are to be finished in a high quality architectural finish i.e. Tile/ Stainless Steel etc. ***NO plain painted walls will be approved.

c.

It is a requirement that the tenant provide cladding to all internal landlord walls.

d.

All new internal wall cladding should be set off the landlord’s base building walls. This is achieved by the use of a sub-framing structure that should sit between the landlord’s base building wall and the tenant’s wall finish.

e.

All wiring & cables that are required within the tenancy are to sit within this wall cavity. ***NO chasing or cutting to the landlords base building walls will be permitted.

f.

Tenant is responsible for ensuring all walls comply with the noise and vibration within permissible levels and any required sound proofing is to be installed by Tenant within the premises.

g.

Un-rendered, unpainted or painted block work walls are NOT permitted.

h.

Exposed conduits or power poles from floor to ceiling are not permitted.

i.

Where applicable, building expansion joints to be integrated into wall finishes.

j.

Exposed cool room paneling is not permitted in front of house areas or open to view from Front of House.

k.

Walls for food tenancies must meet all the regulatory and associated code requirements. Prohibited Wall Materials -

6a.6

Plaster Carpeting Corkboard Pegboard / continues slat wall Excessive mirrors on walls. Artificial grass. Exposed and painted block walls.

Ceilings Ceiling Philosophy The ceiling and lighting are a major contributor to the overall ambience, feel and visual presentation of the overall store’s interior. For this reason it is important that the ceiling design is integrated into the overall store design concept. This is achieved through architectural ceiling features, different layering and ceiling levels and feature lighting both direct, indirect and ambient lighting.

a.

Ceiling articulation i.e. ceiling features/ dropped ceiling or ceilings with multiple ceiling levels are required to be incorporated into the ceiling design.

b.

Interesting sculptural and lighting features to the ceiling are encourage and help in creating an interesting and unique design. Page 72 of 148

c.

To achieve a sense of scale and grandeur within the tenancy, high ceilings are encouraged with dimensional design features.

d.

Where “Black” painted ceilings are proposed, the paint finish must be “matt” type finish. High gloss paint finish will not be approved due to issues relating to reflections due to lighting.

e.

“Tiled” or “Grid” type ceiling systems will NOT be approved and will only be permitted to back of house areas and must not be visible from the major tenancy area.

f.

Tenant’s works including ceiling, shop front or signage must not be supported from the Landlords mall soffit, bulkhead or base building services.

g.

All ceiling access panels are to be “flush” and “frameless” type panels with all hinges and edging FULLY concealed.

h.

Access panels to be fitted with an Allen key type lock for access. ***If alternatives are to be used, a sample must be submitted for approval prior to installation on site fabricated panels will not be permitted.

i.

Access panel as specified by the Landlord must be provided by the Tenant for access to the Landlord’s services such as isolator, valves, drain clean outs etc.

j.

Dimensional ceiling features are encouraged to all set Plaster board ceilings. Security Cameras All proposed Security Cameras that are located on the ceiling must comply with the following: -

6a.7

Must be fixed to the ceiling and NOT suspended by poles to a lower height within the tenancy. Must be small in design with all power cords FULLY concealed from view. Cameras color must be finished in the same color as the ceiling treatment. Must be positioned in a way that is discreet when viewed from the mall. Must not be located within 2m from the nominated lease line or shop front opening.

Finishes

a.

Only high quality and durable materials will be permitted for use in construction of the shop front.

b.

All shop fronts should be made up of “earthy/ natural” type color tones with natural type finishes i.e. stone/ timber/ tile etc. incorporated. ***The use of excessive bright or florescent type colors will not be approved.

c.

Finishes that are not commonly specified and unique will be viewed on a case by case basis and will be approved at the discretion of the Retail Designer and Business.

d.

Where large areas of solid wall forms part of the overall tenancy, all walls must be treated in a way that compliments the overall design concept. All walls are to be made up of interesting, 3 Dimensional cladding design that incorporated a selection of different materials and colors. Large blank, non-finishes or only x 1 finish to the wall cladding will not be approved. ***The use of only x 1 finish or cladding to the entire wall area will NOT be approved.

6a.8 a.

Furniture Where a food court tenancy has a seating area included as part of its lease area, all furniture must comply with the following: -

Must reflect the overall store concept design. All furniture should be “Nutural” tone type colors. ***The use of excessive bright or florescent type colors will not be approved. Page 73 of 148

6a.9

Must be easily cleanable and non-porous.

Lighting (***Refer to the Lighting Guideline Document that will form part of the Design Guideline Document) Lighting Philosophy One of the most important and key elements within the store design is the lighting design. The success to great store lighting is finding the perfect balance between ambient and focused types of lighting and creating the right atmosphere to enhance the store product and surrounding space. The use of creative lighting design is strongly encouraged. One of the most important areas of shop lighting is the immediate shop front facade and visual merchandise window display. The shop front and VM lighting is integral to high lighting and show casing the shop front product.

a.

It is an expectation and strongly encouraged that a qualified and experienced lighting designer is engaged to help create a lighting design and concept, lighting plan, select and specify lighting fittings, maximize lighting efficiency and minimize energy consumption throughout tenancy.

b.

All light fittings located within the immediate shop front and window display zone must be specified with a controllable beam angle.

c.

Lamp/ light source should be either Metal halide lamp or LED type fittings. Other light sources will be considered on the condition that it can be demonstrated that appropriate luminance levels can be achieved and the design concept is enhanced.

d.

All light fittings located directly within the main shop front and display windows must be a “directional” type fitting. This is to ensure that all fittings within close proximity to the lease line can be re-directed so that the main bean angle is directed within the store and not into the general mall area. This will ensure a glare free illumination at the shop front line.

e.

The use of pendant/ sculptural and feature type light fittings to highlight particular elements and areas within the tenancy like service counters are encouraged.

f.

All Lamp fittings should have a Kelvin degree level of 3000K (warm white) ***In some circumstances a certain type of tenancy will require a different Kelvin degree i.e. within a jewelers display counter units where a higher Kelvin degree level of up to 6000K may be specified. Different Kelvin degree levels and will be judged on a case by case base and will be at the sole discretion of the Retail Design Manager and Business.

g.

No colored store lighting i.e. Blue or Red, will be approved. ALL lighting must be “White” in appearance. ***Colored lighting within selected joinery units where the overall design intent is enhanced may be considered. This will be judged on a case by case base and will be at the sole discretion of the Retail Design Manager and Business.

h.

Lamp sources should have a minimum of >85 CRI and preferably >90+ CRI (Colour Rendering Index).

i.

Light fittings should be either recessed/ semi-recessed; track mounted or suspended type fittings. A combination of all of the above is encouraged to add interest to the ceiling design.

j.

Where ceiling features or ceiling coves are incorporated, concealed architectural indirect or ambient lighting is encouraged.

Page 74 of 148

k.

Energy efficiency should be a primary consideration when specifying light fittings. Emaar will be looking to the Tenants to demonstrate how this is has been achieved. For this reason LED lighting is recommended.

Light fittings that are not permitted: 6a.10

Fluorescent and tungsten filament lamps Trapeze wire type lighting tracks Colored lamps or bulbs Sodium vapor lamps Spinner type lights Commercial type fluorescent fittings

Food display & Presentation

a.

How your product is displayed can determine how the store is perceived. Ensure all food is to be displayed in a neat and presentable manner.

b.

Ensure that the food is labeled in a way that is consistent with the overall design concept.

c.

Ensure that the correct lighting is installed within the food display cabinet to ensure the food is illuminated appropriately.

d.

All food display units must be cleaned and maintained to ensure they meet the regulatory food code requirements.

6a.11

Branding & Visual Merchandising

a.

NO 3rd party advertising is permitted (i.e. No major type drink brand type refrigeration branding). The menu boards are for menu display only.

b.

All proposed graphics and branding must form a part of the design submission and should be carried out by a “Qualified” Graphic Designer.

6a.12

Garbage Room Design Requirements EMG expects the tenants to fine tune their operations in such a way so as to minimize generation of waste/ garbage. EMG also expects the tenants to maintain necessary quantity of purpose made receptacles within their retail unit to store all garbage/ trash/ waste generated during trading till the same are taken away for recycling or to the common collection point. It is hi-lighted that at no time the tenant shall transport the garbage through the common areas of the mall/ project during the normal trading hours. This is valid during the fit-out and during the normal trading period. It is further hi-lighted that it is forbidden for all tenancies without back of house access, mainly the F&B tenants, to shift their waste/ garbage through project/ mall common areas during trading hours. They are further required to create a dedicated space within their unit to hold such garbage. The garbage shall be stored in purpose made containers/ trash bags so that the environment is kept healthy & odour free. The tenant is advised to follow the recommendations noted below while designing their garbage rooms:

a.

A dedicated garbage room shall be part of the concept. The room shall be sized adequately taking into account the quantum of projected garbage.

b.

The garbage room shall be kept chilled in case of storage of food waste to reduce the rate of decomposition & to prevent smell.

c.

The tenant is advised to install mechanical compactors and/or food waste disposers to reduce the volume of stores garbage to manageable levels.

d.

Such an arrangement shall be to local authority codes and to DM approval. Tenant’s Fit-out contractors shall be required to smoke only at designated smoking areas. Use of Alcohol and drugs are not allowed in Emaar Malls Premises.

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6b

LANDLORD WORKS

6b.1

Floors

1-

6b.2 1-

6b.3. 16b.4

The floor slab is conventionally reinforced concrete slab. A nominal 100mm with acceptable tolerance floor finish zone has been allowed for finishing by Tenant. Any recesses required by Tenant in unit fitting works are to be allowed for in Tenant’s finishes. This is to be verified by the tenant on site as this may vary between projects The public area finishes shall be provided by Landlord up to the demise line, terminating to a steel angle. The Tenant floor finish shall terminate at this line. Inter-Tenancy Walls Walls designated as fire compartment walls are formed to provide a minimum fire resistance of 2 hours. Walls to service corridors, means of escape and Landlord’s plant rooms etc are typically formed in 200mm concrete hollow blocks. The finish to the internal face of walls to the demised area will be block work, to receive the Tenant finishes. The faces of internal walls may contain the projecting columns of the structural frame. Tenant is to provide suitable protection to any Landlord’s insulation with no fixings to penetrate the insulation. Doors / Ironmongery Where indicated, rear doors to the leased premises which open onto common areas will be provided with a pin tumbler lockset. Electro-Mechanical Systems (MEP)

1-

The MEP service provisions that are generally provided for this type of retail unit are elaborated below. The Tenant/ his contractor is expected to refer to the LODs for the actual facilities/ services that are available in the leased unit. The Tenant/contractor is further advised to visit the site & identify each service provision and take into consideration the actual location and the sizes prior to designing his layouts.

2-

Any additional service provision or an upgrade of an existing service provision or modification/ relocation of an existing service provision, to suit the Tenant’s design/ layout or to meet with local codes, can be carried out by the Landlord at the Tenant’s cost against a Tenant Variation Request (TVR) duly submitted to the EM – RDT Tenant coordinator with complete design attachments. TVR works are subject to upgrade availability

3-

TVR works are subject to availability of upgrades and subject to approval of tenant’s upgrade design by RDT & Facility management.

6b.4.1. Ventilation and Air-Conditioning 1-

CHW Pipes - Tenancy unit is provided with one or more Chilled Water stub out points for Tenant’s connections to their air-conditioning network comprising fan coil units, air-handling units or fresh air-handling units. (Installed by Tenant). The Tenant is advised to ascertain from the LOD the pipe sizes, Flow Rates & the Entering & Leaving Temperatures of the Chilled Water.

2-

Treated Fresh Air - Tenancy unit may be provided with stub-out for supplying fresh air treated by Landlord’s base built air handlers. This may not be available in all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

3-

General Extract – Not applicable for a Food Court Unit

4-

Kitchen Extract - Tenancy unit is provided with a stub-out for connecting to Tenant’s Kitchen extract system. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / ecology units. The Tenant is advised to verify this provision from the LODs.

5-

Kitchen Make-Up - Tenancy unit is provided with a stub-out for non-tempered outside air to be used as kitchen make-up air. This is a ductwork linking the Tenant unit with outside ambient & does not have any fans / other equipment. The Tenant is advised to verify this provision from the LODs. Emergency Smoke Extract – Not Applicable for a Food Court unit.

6-

Page 76 of 148

7-

6b.4.2

BTU Meters – The Chilled Water pipework to the Tenant unit, in some cases, are provided with BTU meters. This is installed & monitored by the Landlord to measure the Chilled Water consumption. This provision is to be ascertained from the LODs & site survey. If, as per the Lease Agreement, the Chilled Water consumption is on a measured flow basis and the Tenant unit does not have a BTU meter installed then the BTU meter will be installed by Landlord at Tenant cost against a TVR. Plumbing and Drainage

1-

Water Supply - Where Potable Water is provided, a valved spur will be provided inside the Tenancy. However where multiple Potable Water stub outs are provided inside the Tenancy, the Tenant is allowed to connect to only one stub out point. The Tenant is advised to verify this provision from the LODs & based on Site Survey. The metering arrangement for this provision will be installed in a common metering cabinet under Landlord control.

2-

Drainage – Waste - A waste point will be provided at a point generally adjacent to the wall of the Tenancy, capped above floor level. The Tenant is advised to verify this provision from the LODs & based on Site Survey. Waste systems are only suitable for domestic foul water discharge connections.

3-

Drainage – Kitchen Waste – A kitchen waste stub point will be provided for connection to the sinks/ equipment generating greasy kitchen waste. Normal waste shall not be connected to this kitchen waste. The Tenant must install DM approved under counter grease trap to remove unit generated grease from the discharge prior to connecting to Landlord network. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

4-

Drainage – Soil – Not applicable for a Food Court Unit.

5-

Drainage – Condensate – The tenancy unit may be provided with a condensate drain stub-out for connecting to Tenant’s condensate drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey. If the level of this stub-out is found to be higher than the Tenant condensate drain network, then the Tenant is advised to install a pumping arrangement to pump-up the drain from the Tenant network level to the base-build network level.

6-

Drainage – Vent – The tenancy unit may be provided with a vent pipe connection stub-out. This is for connecting to Tenant’s drain network. This provision is not available on all projects. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

6b.4.3

Fire Protection and Fire detection (Alarm)

1-

Fire Protection - The Landlord will provide sprinklers intended to be within the Tenant’s false ceiling space (upright sprinklers) and provide a sprinkler stub-out for the second layer of protection under the false ceiling. The Tenant is advised to verify this provision from the LODs & based on Site Survey.

2-

In projects that do not have Landlord installed up-right layer, the Tenant is expected to include this as part of their works to comply with UAE life safety code

3-

Should the Tenant’s requirements exceed the base built system provided, an upgrade to the system can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

4-

Fire Detection (Alarm) - Landlord provided Smoke Detectors are intended to be within the ceiling void for void detection. Interface module would be provided on the Landlord fire alarm loop to facilitate interfacing of Tenant supplied & installed FACP to the Landlord system. The Tenant is advised to verify this provision from the LODs & based on Site Survey. The Tenant shall provide all required access on the false ceiling to enable the Landlord’s maintenance team in accessing the void detectors.

5-

The Tenant is advised to ascertain from EM-RDT-Tenant Coordinator the building fire strategy and the modality of designing the Tenant FA system & interfacing the same with the Landlord system. Page 77 of 148

6-

Installation of additional interface modules to suit Tenant requirement will be taken up against a TVR.

7-

Voice Evacuation - Not applicable for a Food Court Unit.

6b.4.4

Electrical & ELV Systems

1-

Electrical Power - Landlord will provide, an electrical isolator, within the Tenant premises. In certain projects, a DB would be provided in lieu of the isolator. This is subject to DEWA requirements. The Tenant is advised to verify this provision & the capacities from the LODs & based on Site Survey. Should the Tenant’s requirements exceed the base built capacity provided, an upgrade to the capacity can be undertaken against TVR (Landlord’s Works at Tenant’s cost) and subject to the availability on site.

2-

Emergency Power - Not applicable for an F&B unit.

3-

Emergency & Exit Lights – Landlord will provide exit lights & emergency lights as per Landlord’s DCD approved drawings. The Tenant may use these, if available, within their works. However, any additional lights/ devices, if required as per Tenant design or Tenant’s DCD approved layout shall be supplied & installed by the Tenant & the same shall not be linked to the Landlord system. No upgrades or relocations are possible in this system. Refer to the LODs or carry out a site survey to ascertain this provision.

4-

Building Management System (BMS) – Landlord will provide, in some projects, a provision to interface the Tenant AC system to Landlord’s BMS system for energy management. The Tenant, in projects with this facility, is expected to liaise with the project’s service provider to interface their system with the Landlord’s system at their cost. Refer to the LODs or carry out a site survey to ascertain this provision.

5-

Telephone / Internet – Each Tenancy will be provided with a Retail Consolidation Point (Telephone Terminal Box) inside the Tenant’s premises. Refer to the LODs or carry out a site survey to ascertain this provision. The Tenant is expected to liaise with the service provider (Etisalat or Du) to activate their lines.

6b.4.5 1-

6b.4.6 1-

Gas (LPG) Tenancy unit is provided with an LPG stub-out. The Tenant is advised to verify this provision from the LODs. The Tenant is expected to liaise with the project’s service provider to facilitate turnon of the gas subject to his meeting all other installation criteria. Electro-mechanical works (MEP) installation requirements This is works that a Tenant / his contractor is expected to carry out as part of the fit-out works. Please refer to Section 13 of this manual for detailed requirements. In case of any query at any stage of the fit-out, please raise the issue with your EM-RDT-Tenant Coordinator for clarification / resolution.

6c

TENANT WORKS

6c.1

Floors

1-

The Tenant shall ensure that all slab penetrations within the demised premises are properly sealed and water tight. Any water damage and / or loss of trade caused by failure to observe the above criteria shall be at the expense of the defaulter Tenant. Rectification works are Category 1 Works and will be undertaken by the Landlord’s Contractor at the Tenant’s cost.

2-

Due allowances in the Tenant’s finishes are to be made for construction / movement/ expansion joints indicated on the Tenancy Lease Outline Drawings or as noted on site. The Tenant will be required to provide written acknowledgment of these construction / movement joints and that all necessary preventive works have been provided in the fit-out construction.

3-

Details are to be submitted to the TC/PM for approval.

Page 78 of 148

4-

Penetrations, chases or saw cuts into the floor slab are not permitted without prior approval by the TC/PM.

5-

It is the Tenant’s responsibility to ensure that flooring, skirting and covings are compliant with the relevant Standards and Statutory Authority requirements in respect of health, safety and amenity issues.

6-

Where a portion of the shop front is recessed from the Lease Line, the Tenant shall finish the flooring between the recessed line and the Lease Line with the same Mall floor finish, unless specified otherwise by the Landlord.

7-

In specific Tenancies where water is used for the purpose of washing down food preparation areas or similar, the Tenant shall install a waterproof membrane between the concrete floor slab and the finished floor. The membrane shall return 300mm up wall faces within the leased premises.

8-

Tenant to protect all existing expansion joints within their leased premises, Tenant to provide finishing details at the expansion joints within their Tenancy, for Landlord’s approval

9-

No depressed floor slabs are permitted. Floor finishes for Tenant areas must be flushed with the Mall’s finished floor level.

10- The Tenant shall install all floor coverings within the leased premise, finishing flush with the Mall’s finished floor level. Threshold, reducer piers or other transitional devices will not be approved. 6c.2

Internal Walls

1-

When the shops are to be used for noise generating business such as any audio systems, the separating walls between units must be minimum STC60.

2-

No noise generating or vibrating equipment shall be installed on the walls without vibration isolation occurring to prevent structurally borne sound being transmitted to neighbours.

3-

No electrical or services conduiting shall be allowed within the inter-tenancy walls.

4-

Where required by the Landlord, shops shall build their own audio listening rooms with high STC walls and doors to contain unwanted sound being propagated to public areas.

5-

The Tenants are to provide adequate interior shop acoustic absorption on the walls and ceiling to meet their operational requirements.

6-

Tenants requiring additional sound insulation, over and above that provided by the standard inter-tenancy walls, shall do so at their own cost

7-

Wall shelving and fittings must be self-supporting and walls must not have fixtures or fittings secured to them unless additional bracing is provided at approved locations.

8-

All installations and construction is subject to approval by the Landlord.

6c.3 16c.4

Doors All internal doors are to be installed as per manufactures guidelines and be fire rated as per requirements set out by external Regulatory Authorities. Fit Out Programme/Certificates

1-

Tenants are required to submit for Landlord review and approval, their fit-out process programme in line with the Landlord’s generic programme for their respective fit-out duration.

2-

Tenant programmes should be detailed, indicating all required fit-out activities and include all milestones.

3-

The TC/PM will monitor fit-out progress on site as per the programmed milestones. Page 79 of 148

4-

Failure to achieve agreed milestone dates will be recorded and used to substantiate Landlord application of penalty for late opening, should it be required.

5-

Tenants are to include a pre-opening period in their programme to test and commission their equipment and operations.

6-

At completion of Tenant’s work and before trading commences, the Tenant shall provide the Landlord with all necessary certificates.

7-

The certificates shall be signed by competent persons acceptable to the Landlord.

8-

Failure to do so may indicate that the work does not comply with relevant regulations or Authorities’ requirements.

9-

The Landlord will inspect works and produce snag lists which must be rectified prior to opening.

10- The Landlord will inspect works and produce snag lists which must be rectified prior to opening. 11- The Tenants appointed Fit-Out contractor is responsible to produce the certificates / reports for the various testing & commissioning as listed out under sections 13.1.9 and 13.2. 6c.5 1-

Where new penetrations are required to be cut in order to facilitate the installation of Tenant services, they shall only be done with the prior written approval of the Landlord, his Structural Engineer and other relevant Facility Managers, to ensure that the buildings structural integrity is maintained.

2-

Penetrations that go through fire-rated wall / floors or ceilings are to be suitably fire and smokestopped at the Tenant’s cost.

3-

Such works will be carried out as TVR Works.

6c.6

.

Structural Penetrations

Permits to Work

1-

No Tenant will be allowed access to the demised premises without having General Works Permits, Risk Assessment, Method Statement, and valid Trade Licenses for all contractors presented for review and approval by the Landlord.

2-

Before starting work, the Tenants are required to provide a list of their workers complete with names, identity card / passport numbers and work permit details. The Landlord shall issue security passes to these workers at a nominal cost to be borne by the Tenant. Only workers holding security passes will be allowed onto the site.

3-

On site welding is to be avoided whenever possible. If any hot work is envisaged the Tenant must apply for a “Hot Works Permit” from the Landlord and obtain clearance.

4-

Hot works permits are also applicable for electrical works, where carried out under live conditions. Necessary shut down permits shall be requested 48 hours prior to shut down of any base building service systems

5-

A Security Deposit Cheque, must be presented to Emaar Malls Group PJSC, in the amount 35,000 AED. To be used in case any damage is caused to the tenancy or common areas which are deemed to be damaged by the Tenant’s contractor or appointed sub-contractor.

6c.7

All Other Works

1-

All works necessary for the completion of the shop fit-out which are additional to the works specified in the Landlord’s works of this document will be at the Tenant’s cost.

2-

The Landlord will not carry out any additional works unless paid for by the Tenant.

3-

Where proposed fit-out works require services to penetrate fire rated components (including the full height inter-tenancy walls), approved fire stops and fire dampers shall be provided by Page 80 of 148

the Tenant. Proper water stops shall also be provided by the Tenant where proposed fit-out works require services penetrating external walls and roof slabs. 4-

Tenant to provide ceiling access panels allowing access to all Landlord’s services (e.g. isolators, junction boxes, telephone terminal box, etc.) within their Tenancy for maintenance.

5-

During the Fit-Out phase, the Landlord in conjunction with their Third Party consultants will conduct inspections of all MEP installations on site. Tenants appointed Fit-Out contractor is responsible to engage a Third Party Commissioning contractor, and notify the TC/PM a minimum of 48hrs prior to witness the following tests, but not limited to; • • • • • • • • • • • • •

Waterproofing Inspection Cold Electrical (Megger) Test Inspection Pre-Live Inspection Live Test Inspection Drainage Installation Inspection Gravity and Flow Inspection LPG Installation Inspection Chilled Water Installation Inspection Sprinkler Installation Inspection Fire Alarm Activation Inspection HVAC Installation Inspection Air Balancing Inspection Pre-Opening MEP and ARCHITECTURAL Inspection

During the inspection, the Landlord (RDT & Facility Management) and the Third Party witnessing consultants may produce snag lists of all items that must be rectified prior to the next subsequent inspection. If these snags are not rectified in a timely manner, failure to complete will be recorded and used to substantiate Landlord application of penalty for late opening charges, should it be required.

Page 81 of 148

7.0

UNIVERSAL ACCESS

7.0

UNIVERSAL ACCESS

7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8

Ramps Service Counters Automated Teller Machines (ATM’s) Clothes Shops Supermarkets Shops General Restrooms

Page 82 of 148

7.0

UNIVERSAL ACCESS

7.1

Ramps 1-

The minimum width of a ramp is (100-120 cm), measuring between the handrails if there are handrails.

2-

Ramps and landing surfaces are slip-resistant and not obstruct use of moving aids.

3-

Strong colour contrast and tactile surfacing on all ramp landings. The gradient or slope of ramps not steeper than 1:12 and consistent between landings (i.e. for every cm of height change there are at least 12 cm of ramp run).

4-

Ramps have a level landing at the top and bottom of each run.

5-

Level landings: a) have a level platform of not less than (150cm). b) Level landings / resting areas provided at 9m intervals along ramp. A level landing where the ramp changes direction that is at least (150 x 150cm).

6-

A ramp run with a rise greater than (180 cm) has handrails that a) are on both sides b) are placed at a height of between (80cm) and (90cm) above the floor level.

7-

Handrail gripping surface is continuous and not obstructed along the top or sides.

8-

Handrails between (3cm) and (5cm) in diameter when the handrail gripping surface is circular. Handrail extend horizontally for a distance of not less than (30cm) beyond the top and bottom of the ramp and return to a wall, guard or landing surface.

9-

Handrail extensions not project into another.

10- When the door is open 90 degrees the clear opening width of the accessible door at least (85cm) between the face of the door and the stop. 11- Door threshold edge not more than (13-15mm) thick. 12- Edges of carpets or mats securely attached to minimize tripping hazard. 13- When doors open towards the person approaching, there is a sufficient floor area (150cm by 150cm) to allow a person using a wheel chair, or a guide dog to wait safely clear of the door swing. 14- When the entrance doors, are fully glazed, colored strip (stickers or bright signs on the glass) have been mounted at eye level (130cm to 150cm). 15- All accessible entrances have external lighting levels of at least 100 lux measured at grade level. 7.2

Service Counters 1-

Entering person can easily see and get to an information / customer service counter from the entrance.

2-

Service / Information counters have at least (90cm by 120cm) clear floor space been provided in front of all counters

3-

All counters have at least one section suitable for use by persons using wheelchairs, not higher than (86cm) and not less than (76cm) wide, with suitable knee space below.

4-

Information / customer service counter(s) staff has adequate training to interact with customers with various kinds of disabilities, as well as their Guide.

Page 83 of 148

7.3

Automated Teller Machines (ATM’S) 1-

When Automated Teller Machines (ATM) are provided at least one accessible for persons with disabilities.

2-

A sufficient clear floor space (85 x 120cm) adjacent to the ATM.

7.4

Clothes Shops 1-

At least one changing room should allow for a full 3600 turn of a wheel chair (150x150cm).

2-

A bench (seat) has been provided inside changing room.

3-

A shelf and coat hooks placed between (90cm & 110cm) above the floor.

7.5

Supermarkets 1-

Aisles are at least (120 cm) wide to permit for both a wheelchair user and a walking person to pass.

2-

Check out paths lanes have a clear minimum dimension of (90cm).

3-

Easy to locate checkout lanes, with brightly colored lines on the floor leading to them.

4-

Large print price tags for commonly stocked items.

5-

All goods are visible from the eye level position of a wheel chair user.

6-

Paying / Service counters are not higher than (85cm) above the floor (lower counter to sign checks and receipts).

7-

Top of the counter edge protection is not higher than (5 cm) above the counter surface.

8-

A sign with the international symbol of Accessibility at the accessible aisle (when there is more than one check out aisle).

9-

At least one section (90cm) in length at height of (90 cm) above the floor of the sales and service counters (in areas used for or distribution of goods or services to the public).

7.6

Shops 1-

No obstruction between the access passageway and shops (no change in level).

2-

A portion of cashier counter, is not more than (90cm) high. Aisles to goods at lease (90cm) wide.

7.7

General 1-

Doors in public spaces have at least a (90cm) clear opening area.

2-

Interior doors can be opened without too much force (5 Ibs – 2 kilograms).

3-

All door hardware is mounted between (76cm and 100cm) from the floor.

4-

The door steps (thresholds) at all interior doorways not higher than (13mm) and beveled.

5-

Stickers or bright signs on the all interior glass doors, it is important that there is a strong contrast between the door and the door frame.

6-

All self-service machines located at an accessible height and adequate space (140cm) for side approach or (120cm) for front approach

7-

Aisles to goods and services, and to one of each type of sales and service counters are at least (120cm) wide allow for both a wheelchair user and a walking person to pass. Page 84 of 148

8-

Floor surfaces are even and slip resistant.

9-

The carpet is not higher than (1cm) and is securely attached along the edges.

10- At least one space (90cm) wide by (120cm) long for a person in a wheel chair in waiting rooms. 11- Entrances to food service area (food courts & cafes) have a door with a (100cm) minimum clear opening. 12- A route to accessible seating at least (90cm) wide. 13- The minimum clear space between the seats is (80cm), where the eating area is provided with fixed seats. 14- At least 5 percent of the tables with a minimum of one table are accessible when fixed tables are provided. 15- At each type of cashier counter, there is a portion of the main counter that is not more than (90cm) high. 16- Tables are accessible (80cm) width for individual seating. 17- The knee spaces at accessible tables at least (70cm) high, (75cm) wide, and (50cm) deep. 18- Wheelchair seating spaces distributed throughout the food area. 19- When food or drink is served at counter a (150cm) long segment of the counter is accessible 90cm high side for passing items to customers who have difficulty reaching over a high counter. 20- Low tables have been provided (when high stools and tables are provided). 21- Cafeteria / buffet lines are accessible at least (90cm) clear opening with adequate turning space at corners. 22- In self-service restaurants tray slides and counters have been mounted max (90cm) from the floor food shelves have been mounted at a max height of (120cm). 23- At least one of each type of self-service shelf or dispensing device for tableware, dishware, food and beverages have a forward or parallel approach. 24- Shelf or dispensing device is not higher than (90cm) above the floor. 25- Top of a tray slide not less than 70cm and no greater than 90cm above the floor. 7.8

Restrooms 1-

Accessible restrooms located along an accessible route of an adequate width of a minimum (120cm).

2-

Restroom entrances have a clear opening of (85cm) and maneuvering clearance adjacent to the push and pull side of doors.

3-

Mirrors located above lavatories or countertops installed with the bottom edge of the reflecting surface (100cm) maximum above the finish floor or ground.

Page 85 of 148

8.0 HEALTH, SAFETY AND ENVIRONMENT

8.0 HEALTH, SAFETY & ENVIRONMENT 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14 8.15 8.16 8.17 8.18 8.19 8.20 8.21

Tenants Contractor Specific Responsibilities Emergency Prepardness Discovering a Fire Evaluation Information Accidents and incidents reporting procedure Insurance Liability HSE Documents to be submitted Permit to Work Information, training and Supervision Safety Procedure Scaffolding Hot work Electrical Safety COSHH Confined Space Entry First Aid Provision Fire Prevention and Protection Personal Protection Equipment (PPE) Environment General Rules EM HSE Violation Notice

Page 86 of 148

8.0

HEALTH, SAFETY & ENVIRONMENT This Health, Safety and Environment (HSE) section provides the scope of compliance standards to all Tenant’s fit-out contractors to facilitate better planning, execution, training and awareness to avoid accidents. These guidelines will give more details regarding the fit-out management to help prevent all the fit-out related accidents and all the applicable requirements. These standards shall be in effect within the jurisdiction of EMG premises for new fit-out works, fit-out additions, and fit-out Modifications. All Tenant’s fit-out contractors are responsible for implementation of EMG Health and Safety requirements and responsibilities during the course of their work in EMG. EMG Management has the right to stop the site works at any time if the Health & Safety Standards & Rules are not followed. Willful disregard by any employee of any company standards & safety rules will result in disciplinary procedures being implemented and may be considered sufficient cause for penalty or immediate dismissal. The following scopes are covered in this HSE section:

8.1

a.

“EMG HSE Manual for service provider/contractors” where this manual shall be in effect at all times when contractors are in EMG.

b.

Dubai Municipality Code of Construction Safety Practice & Technical Guidelines

Tenant’s Fit-out Contractor Specific Responsibilities 1-

The Tenant’s fit-out contractor’s management representative must attend precommencement meeting / HSE induction with EMG HSE department prior at least 14 days to the commencement of the project.

2-

Tenant’s Fit-out Contractors are responsible for communicating, briefing and implementation of Fit out safety guidelines and “EMG HSE Manual for service providers /contractors” and procedures for their staff prior to starting work at EMG.

3-

Tenant’s Fit-out Contractors are responsible for individuals working at the site, under their direction, are trained and are aware of potential hazards.

4-

Tenant’s Fit-out Contractors are responsible for maintaining project work areas at EMG property in a safe and secure manner.

5-

The minimum required safety staff shall be appointed by the Tenant’s Fit-outs Contractor as specified in ‘Dubai Municipality construction code of practice, section 2.13.5 as per the table below

6-

Nos. of employees in every shift, Required Safety Staff, Safety inspector Safety Officer Snr Safety Officer. Required safety staff

Number of Employees in every shift

Safety inspector

Safety officer

Senior safety officer

Less than 50 employees

1 (Partial attendance) From 50 up to 150 employees 1 More than 150 up to 500 employees 1 1 More than 500 up to 1000 employees 1 1 1 More than 1000 up to 1250 employees 2 1 1 More than 1250 up to 1500 employees 2 2 1 More than 1500 up to 2000 employees 2 2 2 The number of the safety staff shall be increased with one safety inspector for every 1000 employees more than 2000 employees Page 87 of 148

The safety officer must meet the minimum qualification as per Dubai municipality construction code of practice section 2.10, 2.11 & 2.12. The CV of safety personal must be submitted to EMG HSE department for verification and approval. 8.2

Emergency Preparedness 1-

In the event of an emergency the Tenant’s Fit-out Contractors shall be responsible for following the directions of EMG emergency Team and relay on the information to their staff.

2-

Emergency procedures & emergency numbers shall be displayed in the work site to give warning of emergencies, for evacuating the premises and for summoning assistance from local emergency services. These shall be posted at the first day of project work adjacent to the rear access door or on the notice board and must be kept unobstructed. All staff must familiarize themselves with and adhere to these procedures. In addition, the contact number of the main fit out contractor and subcontractor shall be included in the emergency numbers Emergency Contact Numbers

No. 3 4 5 6 7 8.3

Agency Dubai Civil Defense Police DEWA Ambulance Dubai Municipality

Numbers 997 999 / 04-4485072 / 04-4485073 991 998 800 0

Discovering a Fire 123-

8.4

In the event of a fire in area where work is being undertaken, the responsible person must ensure the alarm is raised and all personnel in the immediate vicinity are alerted to the danger. If it is safe and trained to do, with the assistance of EMG Emergency Responder co-ordinate the use of the fire extinguishers and any local firefighting equipment and put out the fire. Do Not Put yourself at Risk. If it is not safe to fight the fire, follow the evacuation route and leave the building by the nearest safe evacuation route and assemble at your assigned Assembly Point. Evacuation Information i.e Hearing Fire Alarm or Other Emergency

12348.5

In the event where the Building is evacuated, Tenant’s Fit-out Contractors shall immediately evacuate their staff from the Building and follow the security/ Emergency Responder instruction and proceed to a pre-assigned Assembly Location. Tenant’s Fit-out Contractors shall evacuate the Building and report to their Assembly Location. Once at the Assembly Location, the senior Contractor member shall conduct a head count and determine if all staff have evacuated from the Building Upon completion of the head count Tenant’s Fit-out Contractors shall communicate their headcount information to Landlords Management Team. Tenant’s Fit-out Contractors shall remain outside the Building until directed it is safe to return to work by Landlord’s Management Team and/or Local Authorities. Accidents and Incidents Reporting Procedure

123456-

Tenant’s Fit-out contractors will comply with EM Incident Investigation and Accident Reporting procedures and report all incidents, accidents, environmental emergencies or complaints, however trivial, to EMG - HSE office as soon after the incident/accident as possible. Tenant’s Fit-out contractors shall coordinate initial response steps until EMG Security and/or local authorities arrives on-site. Tenant’s Fit-out contractors shall isolate the accident scene for investigation by the EMG - HSE and/or local authorities. Tenant’s Fit-out contractors shall be responsible for assisting in investigation of the accident in coordination with the EMG - HSE and/or local authorities. EMG - HSE department in conjunction with Tenant’s Fit-out contractors shall review the corrective actions and agreed before implementation. Fires extinguished locally must be immediately reported to the HSE team.

Page 88 of 148

8.6

Insurance Liability 123-

8.6

Tenant’s Fit-out contractors will not be permitted to commence work on site until such time as the Landlord's TC has received from the Fit-out a copy of the completed “Contractor’s All Risk” (CAR) Insurance Declaration form. The Tenant’s Fit out Contractor’s all risk insurance policy and public liability policy covering the period from the date of commencement of the fitting out to the date of completion of the Works. The Fit-out Contractor, shall, at its expense purchase and maintain a comprehensive all risk policy and a public liability policy, at insurable amounts acceptable to the Landlord and from an insurance company previously approved by the Landlord, covering the period commencing on the date of commencement of the fitting out period to the date of completion of the works. HSE Documents to be Submitted Tenant’s Fit-out contractors are required to submit below documents prior to precommencement meeting and permit approval: • • • • • • • • •

8.8

Site fit-out contractor HSE plan Work Method statement and risk assessment Identify all risks and hazards associated with the job. Select a method of carrying out the job with the least risks or hazards involved. Identify any safety requirements associated with the job. Ensure all workers are briefed on the remaining risks and hazards Copy of all insurance policy i.e. CAR, workman compensation etc. Copy of workers labor card/ passport copy Safety Certificates i.e. scaffold erectors/ competent person, safety officer/inspector, first aiders etc.

Permit to Work The following permits shall be applied by Tenant’s Fit out contractors for the work carried out during the fit-out process: • •

• • • • • •

• • • 8.9

General Work Permit – Fit-out works of tenancies, Major shop refreshment/modification Hot work Permit – Any temporary operation involving open flames or producing heat and / or sparks. This includes but is not limited to blazing, cutting, grinding, welding and torch allied roof. Working at height Overhead Work Permit Area where there is a potential for tools /material to be fall to a lower elevation by wind Work location – above suspended ceilings, use of scissors lift / boom lift, truss structure, near power lines. Any work that cannot be done from ground or next to an opening / pit where there is a risk of fall from 3m or more. Electrical Limited Work Sanction Permit – Shut-down of plant, or energized systems. Fire Fighting Valve Closure/Opening Permit - For any works i.e. leakage of sprinklers, fit-out extension, demolition work which requires closure/opening of temporary life safety system in the Mall. Copies of all permits to work should be displayed on the unit notice board to facilitate inspection by EM staff or local authority as required. The minimum required permits to be displayed as follows: General work permit Dubai Municipality permit Dubai Civil Defense approval permit Information, Training and Supervision

1-

2-

Tenant’s Fit-out contractors shall be made aware of the known or suspected hazards associated with or arising out of the work or duties assigned to them and where necessary shall be suitably trained or instructed to enable them to carry out their tasks in a safe and efficient manner. Tenant’s Fit-out contractors should be trained in the safe use of plant/equipment which they will be using for their work. No one shall handle any electrical or other equipment or machinery in a manner not within the scope of their duties. Page 89 of 148

8.10

3-

Tenant’s Fit-out contractors should be instructed on how to use plant/equipment safely. Only authorized personnel with adequate knowledge/training shall operate or carry out repairs and The senior supervisor is to conduct a daily toolbox talk (TBT) for the workforce on the current days’ work activities and ensure that all and any hazards associated with the job are identified and controls put in place.

4-

All safety Signage displayed shall be in accordance with Dubai Municipality safety department requirements (refer to DM memo Ref: 812/02/02/1/1305324 dated 25/04/2013). Wording (text) on the warning signs shall be in Arabic, English and other language known to majority of persons in the workplace. Damage sign must be replaced.

Safety Procedure Working at Height 1-

All Tenant’s Fit-out contractors are to ensure that where their work involves working at height, the workers involved in that activity are trained in the fitting and use of fall arrest harnesses. All work at height requires a Risk Assessment as this activity is a high risk and the risk assessment is to be reviewed and approved by EMG -HSE prior to any work commencing

2-

Tenant’s Fit-out contractors shall review work over 1.3 meters above a walking surface and how to maintain a safe environment to maintain the safety of their workers and perform the work required.

3-

Tenant’s Fit-out contractors is responsible for working over 1.3 meters above a walking surface at EM shall require additional personal protective equipment (Fall Protection) to prevent workers from falling from heights.

4-

Tenant’s Fit-out contractors shall review procedures to be utilized in the event an emergency occurs related to working at height.

8.11

Scaffolding General Requirements 1-

All scaffolding will be erected by competent scaffolders to the standards outlined in the Dubai Municipality Code of Construction Safety Practice. All scaffolding must be fit for purpose and lightweight scaffolding is to be used only up to a maximum height of 10m.

2-

Scaffold erectors must be assessed as competent with certificate by a training organization approved by Dubai Municipality.

3-

An independent scaffold Service provider / Contractor shall be engaged to carry out scaffolding works where total height of the scaffold to the working platform exceeds 10m. Prevention of Falling of Persons and Objects

1-

In addition to the requirements to provide toe-boards, the Service provider / Contractor must ensure that adequate measures are taken to prevent materials from falling.

2-

Mid-rail and guardrail of 1.15m high shall be provided to prevent worker falling from height. Inspection of Scaffolding

1-

The inspection shall be carried out before it is used by a scaffold competent person who has received training on scaffolding inspection by an organization approved by the Dubai Municipality.

2-

The above inspection must be repeated at least 7 days and also following any alteration of the scaffolding or any event that may affect its safety, this will include but not limited to bad weather.

Page 90 of 148

Tagging of Scaffolding 1-

Every scaffold will be provided with a simple colour coded tag to identify if it is safe to use the scaffolding. The color used for safe scaffolding will be GREEN and for unsafe scaffolding RED.

2-

The tag must be provided adjacent to the access point of the scaffold. The Service provider / Contractor will ensure that all workers under their control are familiar with the tag system and understand that RED tagged scaffolds are not to be used. Requirements for Tower Scaffold

1-

Only tower Aluminum scaffolds are allowed to be used. The maximum height of any tower scaffold shall not exceed 4 times the Centre base width of the scaffold. Where the height is exceeding 4 times the width of the scaffold, special out-riggers shall be used to increase the width of the scaffold.

2-

Suitable safe access shall be provided. Workers are not allowed to climb the tower scaffold frame in order to gain access to the working platform. Guardrails and toe boards must be fitted to tower scaffolds where workers, tools or materials could fall from height.

3-

Mobile Tower scaffold shall be used only on firm, level and clean surfaces.

4-

No persons, equipment and materials are allowed to be on the platform when moving the tower scaffold.

5-

Scaffold casters and wheels shall be locked before any one is allowed to work on the platform.

6-

The use of safety belts or other non-approved devices is strictly forbidden.

7-

Proper working platform of 600mm (Minimum) shall be provided. Platforms must be secured properly and no loose platform is allowed to use as working platform.

8.12

Hot Work 1-

No welding, burning or cutting works shall be carried out without obtaining written authorization from the responsible Retail Delivery Team Management and EM -HSE. (Hot Work Permit system-Daily Permit issued).

2-

Tenant’s Fit-out contractors shall ensure firefighting system i.e Available Sprinklers, Hose reel and extinguishers, fire blankets are available for the hot work carried out.

3-

No acetylene gas cylinders are allowed to be used in the Retail Assets. Use propane gas cylinders in replacement of acetylene gas cylinders.

4-

Hot work equipment i.e. gas cutting machine, welding machine are used in good condition.

5-

Tenant’s Fit out contractors shall ensure that Flammable liquids, dust, oil deposits removed and any Explosive atmosphere in area eliminated. Where required, the combustible floors should be wet down, covered with damp sand or fire resistant sheets. Remove other combustible materials whenever possible, otherwise protect with fire resistant sheets or metals.

6-

Proper housekeeping such as floor swept clean must be carried out daily prior any hot works.

7-

All wall and floor openings covered and Fire resistant tarpaulins shall be suspended underneath work where required.

8-

Worker performing the hot work must utilize PPE i.e. face shield, appropriate hand gloves and ensure they are in good condition.

9-

Gas cylinders are kept in the cylinder cage.

10- Flash Back arrestors shall be in place at gas regulator outlet and Non-return valves shall be installed to gas cylinders on each hose directly close to the torch of oxygen and propane. Page 91 of 148

11- In case of demolition works, Duct / Pipe insulation to be cut back one meter from both sides before any hot work for cutting is allowed. Where pipe/duct adjoining a wall junction, the insulation must cut back 2m from junction 8.13

Electrical Safety General Requirements 1- Tenant’s Fit out contractors is responsible for ensuring the safety of all temporary electrical installations and ensuring the risks associated with using electrical tools and equipment’s are kept as low as possible. 2-

No illegal tapping or overloading of electrical power from any electrical sources. Competency of Electricians

1-

All persons employed as an electrician must be competent and be in possession of a recognized electrical qualification. The Service provider / Contractor must ensure that any persons working on electrical installations including temporary electrical installations are competent. Temporary Electrical Installation

1-

All temporary electrical installations are being tested by a competent electrician.

2-

All temporary electrical installations must be earthed and the resistance of the earthing must be checked to ensure it meets the level required under the electrical safety guidelines from DEWA.

3-

Residual current Device (RCD) must be fitted with 30mA trip in the electrical distribution board.

4-

Distribution boards must be locked shut and under no circumstances shall ‘live’ conductors be exposed where workers or others could accidentally come into contact with them.

5-

Clear warning signage must be displayed on all electrical installation and only competent electricians are allowed access to the distribution boards. Electrical Cables

1-

All electrical cables running from the main power supply must be mechanically protected. All connections in cables are to be made by a competent electrician and with proprietary connectors, under no circumstances are joints to be made using solely electrical tape.

2-

Electrical cable must not be spliced, kinked and lie on the floor without adequate protection. It should be elevated above ground to prevent tripping hazard, damaged from traffic movement and coming in contact with wet areas. Electrical Connections

1-

All electrical connections are made using industrial plugs and sockets. These connections should be either water proof or splash proof design. Under no circumstances are 2 domestic pins or 3 domestic pins or sockets to be used.

2-

It is strictly prohibited for bare electrical cable ends to be pushed into electrical sockets in order to make a circuit. Electrical Tools

1-

All portable electrical tools shall be properly grounded or of the type of double insulation.

2-

Electrical tools shall be periodically inspected, PAT Tested, tagged clearly and recorded by qualified competent person to ensure it is in good working condition.

3-

Defective tools shall be disconnected and tagged ‘Do not operate’. Page 92 of 148

8.14

Control of Hazard Substance to Health (COSHH) 1-

A list or register of all materials kept in the unit that are hazardous to health is to be maintained and a copy displayed on the unit notice board. Where material safety data sheets (MSDS) are supplied with the materials, a copy of the MSDS must also be retained in the unit and be readily available should an accident occur. The MSDS must be shown to the attending paramedics or first aider.

2-

Tenant’s Fit-out contractors shall control exposure to hazardous substances to prevent ill health and protect both employees and others who may be exposed by assessing risks, implement measures needed to control exposure and establish good working practices.

3-

Risk to health from hazardous substances used should be assessed properly and adequate measures should be implemented to prevent or control employees being exposed to hazardous substances.

4-

Emergency plans and procedures should be in place to deal with accidents, incidents and emergencies involving hazardous substances.

5-

All the employees should be properly informed, trained before using the substances hazardous to health.

8.15

Confined Space Entry Suitable and sufficient safety precautions should be implemented when the Tenant Fit–out Contractor is required to work in any confined space such as raised floor voids, ceiling voids or service risers in any part of the Retail Assets / Malls areas, public areas or areas shared with Tenants. Ladders: 1-

Work shall not be conducted from ladders. The only exception to the rule is if the work is of short duration (minutes not hours), that the worker using the ladder has 3 points of contact at all times and the ladder is secured or held by a helper.

2-

No self-made wooden ladders shall be used at any time.

3-

Before positioning the ladder, check if the surface is even.

4-

Do not place a ladder on top of another object i.e. Scaffolding.

5-

Ensure that there are no cracks or dentures on the rungs of the ladders.

6-

Make sure that any brace of the ladder is locked in place.

7-

Do not stand on the top step of your A-frame ladders. This can cause the ladder to wobble and become unstable. Stand no higher than the second step off from the top.

8.16

First Aid Provision 1-

First Aiders shall be made available in the workplace to provide necessary first aid in case of accidents as per Dubai Municipality regulation.

Page 93 of 148

Part-time first aider (performing other jobs and permanently available in the workplace)

Full time First aider

Less than 50 employees

1

N/A

50 to 250 employees

1

1

2

2

3

3

No of employees in the workplace

More than 250 to 500 employees More than 500 to 1000 employees 2-

In every project fit-out unit, there shall be a first-aid box or cupboard provided, maintained and readily accessible during all working hours as per Dubai Municipality Technical Guideline (DM-PH&SD-P4-TG17)

3-

Each first-aid box or cupboard should be placed in a clearly identified and readily accessible location.

4-

Boxes and kits should be checked frequently to ensure they are fully stocked and all items are in usable condition.

5-

Suitable and sufficient information signs should be placed at appropriate places on site to identify the nearest access to first aid facility in case of an emergency.

8.17

Fire Prevention and Protection 1-

All fire exits will be suitably marked and kept free from obstruction.

2-

Smoking is not permitted inside the Mall / Retail Asset premises. ‘No smoking’ signages shall be put up to inform all of EM ‘No-smoking’ policy within fit-out units, stores, etc.

3-

No flammable items i.e. fuel, paint, thinner etc. and combustible materials i.e. packing materials, carton boxes etc. should not be stored in the unit.

4-

All firefighting equipment shall be kept unobstructed and clearly marked.

5-

Fit-out contractors must provide sufficient numbers of fire extinguishers and/or fire blankets for their unit in all permanent facilities and temporary facilities. Each unit is to be provided with a minimum of one set of fire extinguisher (DCP & CO2) and fire blanket by the Fit-out’s Contractor. Additional equipment will be required for larger units. Advice on the minimum requirements can be obtained from EM HSE staff.

6-

Inspection of the fire extinguishers shall be carried out every 6 months by Approved DCD service provider and valid inspection tags displayed on the extinguishers.

7-

Tenant’s Fit-out contractors are responsible for providing staff to conduct Fire Watches during times when the Fire and Life Safety Systems have been deactivated due to Service provider / Contractor work.

8-

All shop fitting works must be executed from within the Tenant retail unit behind a fully protected one hour fire–rated temporary hoarding with no obstruction to escape routes and EM firefighting equipment. In the event the Fire and Life Safety Systems are triggered due to the work being conducted by the Tenant’s Fit-out contractors or any of their sub- Contractor, they shall bear the costs of any charges.

9-

8.18

Personal Protection Equipment (PPE) Tenant’s Fit-out contractors will provide all PPE necessary for them to carry out their work. The minimum level of personal protective equipment (PPE) for working inside EMG is: Page 94 of 148

1-

Safety Helmet.

2-

Boots or shoes with toe protection. Trainers/sandals/casual shoes are not allowed.

3-

High visibility vests.

4-

Additional items like gloves, mask, eye protection, safety harness, etc shall be provided depending on the nature of job and risk assessment.

8.19

Environment Heat Stress 1-

Tenant’s Fit-out contractors should assess the risk of heat stress and implement the measures to prevent heat stress at work. Workers must be made aware of how to work safely in heat, the factors that can lead to heat stress, and how to reduce the risk of it occurring. Welfare

1-

Tenant’s Fit-out contractors shall ensure suitable hygienic facilities for food & drinking water. Food waste must be disposed immediately. Tenant’s Fit-out contractors are only allowed to use designated toilets facilities. Noise

1-

If Tenant’s Fit-out contractors is carrying out work that creates noise in excess of 80 db, he must clearly identify a suitable ear protection zone. He must also supply suitable ear protection and ensure that this is worn whenever a person enters any ear protection zone as per Local Order no. 61/1999 chapter 7.

2-

Contractor must consider noise reduction in the site layout, planning and execution phases.

3-

Work that creates the most noise should be scheduled to minimize the impact on Mall’s business.

4-

Construction materials shall be properly handled so that the minimum noise is generated.

5-

In noise sensitive areas acoustic treatment shall be provided to equipment and other noise sources where practicable. Housekeeping

1-

High standard of cleanliness, hygiene and housekeeping shall be maintained at all times. Good housekeeping in the unit is essential for the safety of the workers and vital in ensuring that their work locations are free from slip, trip and fall hazards created by poor material storage. The work areas shall be kept clear of all discarded packaging and other materials that constitute a fire hazard and waste material removed at the end of each shift on daily basis. Waste Disposal

12-

To enable efficient and controlled management of waste disposal, Rubbish and waste products from the workplace shall be segregated and removed on a daily basis to the designated waste areas. It is strongly recommended that personnel handling any type of waste wear and adopt the appropriate personal protective clothing and equipment. Solid Waste

1-

Solid Waste is to be removed by the Fit-out Contractor from the fit-out site to the dedicated waste skip(s) in a safe and organized manner. All solid waste is to be either safely ‘bundled’ or transported in a fit-for-purpose container. Materials that could create dust or other odour must be sealed during transportation through the building to the dedicated waste disposal area. Page 95 of 148

Liquid Waste 1-

Liquid waste includes all substances of a semi-fluid nature, including materials such as, but not limited to, unset plaster and wall coatings. All liquid waste materials must be sealed in suitable containers or protective wrapping by the Fit-out Contractor, to eliminate the risk of any spillage during transportation through the building to the dedicated waste disposal area. Liquids that contain any petroleum based products, including lubricants, should be regarded and treated as ‘Hazardous Waste.’ Hazardous Waste

1-

Waste of a hazardous nature should be suitably containerized or wrapped separately and clearly marked ‘Hazardous Waste.’ In addition to obvious substances such as chemicals, paints and adhesives Illumination

1-

Any artificial lighting that is provided must be properly maintained and secured. Battery backup for lighting shall be provided for fire escape route in case of power failure.

2-

Tenant’s Fit-out contractors shall ensure that sufficient task lighting of minimum illumination levels of intensity of 50Lux is provided for general workplace.

8.20

EMG General Rules 1-

Tenant’s Fit-out contractors shall be required to smoke only at designated smoking areas. Use of Alcohol and drugs are not allowed in Emaar Malls Premises.

2-

Contractor to ensure that materials are stored correctly and rubbish is not accumulated.

3-

Contractor should use the electric power from the fit-out unit. Taking power from the common areas and water from the public toilets are strictly prohibited.

4-

Contractor should work inside their unit and the door should be closed at all times. The unit must be locked end of the work shift.

5-

No worker is allowed to use the Mall toilets, loiter or sleep in the Mall or service corridors. They should utilize the toilets in loading bays only.

6-

Spitting and Urinating is prohibited within Mall / Retail Buildings i.e. inside the fit-out units, back of house, lifts, and staircase.

7-

Contractor shall not use the public lift to transport materials and No noisy work must be carried out during trading hours.

8-

Contractor will ensure that no noisy and dusty work carry out during Mall trading hours or restricted hours of the retail asset. No work which can or likely to cause fumes / smell in the common area must not be carried out during Mall trading hours / restricted hours of the retail asset.

9-

EMG common area flooring must be adequately protected during shifting and delivery of materials. Only rubber wheel trolley allowed and carton rolls to be used for floor protection.

10- All fit-out contractors entering to the Mall / Retail asset must obtain EMG security pass and display all times. 11- No one shall knowingly be permitted or required to work while his ability or alertness is so impaired by fatigue, illness, temperature or other cause that might expose the individual or others to injury. It is equally the responsibility of each employee to report to their supervisor if they feel unable to continue work due to any of these conditions.

Page 96 of 148

8. 21

EMG HSE VIOLATION NOTICE Introduction 1-

All approved Tenant fit-out contractor working in the fit-out units under the scope of EMG-RDT premises will be issued with demerit points for breaches under the EMG-RDT Tenant manual / HSE manual. The number of demerit points awarded depends on the severity of the infringement.

2-

Each approved Tenant fit-out contractor in EMG retail fit-out works who received more than 24 demerit points within the project, they will receive a formal contract suspension letter from the EMG-RDT. Objective

1-

The demerit-point system encourages approved Tenant fit-out contractors to improve the workplace health and safety and protects workers from accidents. Approved Tenant fit-out contractor related offences will have demerit points recorded on their records.

2-

The primary purpose of such point system is to identify, deter, and penalize repeat offenders of approved Tenant fit-out contractor.

How Points Are Determined Severity

Scenarios

Demerit Points First Stage – No Demerit points issued Verbal Warning can be given to rectify Violation warning notice to be issued to rectify

Potential Harm

Harm

Severe Harm

Safety Violations Inspection

/ Second Stage Demerit points will be issued depending on the type and frequency of the violation. Note: Refer to the Safety Violation Demerit Point Notice

Stop Work (Partial)

5

Stop Work (Full)

10

Accident that serious injuries person

led to to any

8

Dangerous Occurrence’s

8

Accident that resulted in fatality.

24

Important: Regardless of the numbers of projects under the approved Tenant fit-out contractor, the total demerit points remains at 24 only. The demerit point system is not based on per site but under each approved Tenant fit-out contractor. i.e if approved Tenant fit-out contractor had 2 units, they will not have total of 48 (24x2) demerit points, the approved Tenant fit-out contractor demerits points remained at 24. Formal Warning letter 1- The approved Tenant fit-out contractor who has received 18 demerit points or more will receive a formal warning letter from EMG-RDT department. Continued accumulation of demerit points above 24 demerit points will result in more stringent action taken where approved Tenant fit-out contractors will be suspended from further contract fit-out works in EMG premises for minimum of 6 months. Page 97 of 148

Suspension 1- The approved Tenant fit-out contractors that have been issued more than 24 demerit points will be informed by EMG-RDT department in writing. The approved Tenant fit-out contractors will be suspended for any projects in EMG-RDT premises for minimum of 6 months. (Note: Suspended approved Tenant fit-out contractors will not be allowed to even work as sub-contractor under another approved Tenant fit-out contractor) 2- For suspended approved Tenant fit-out contractors, the demerit points for the violations are deleted when 6 months have elapsed from the date of suspension. The violations remain part of the approved Tenant fit-out contractors permanent record. Appeal 1- In the event that a demerit point has been issued, the Approved Tenant fit-out contractor can submit a formal appeal with EMG-RDT Department within 48hrs. 2- EM-RDT Department shall conduct a review of the facts to determine if errors were made and the offending Approved Tenant fit-out contractor disciplinary action should be amended. 3- During an appeal, the offending approved Tenant fit-out contractor must provide fact-based information to appeal demerit point notice that has issued. 4- In the event the appeal is approved, the offending Approved Tenant fit-out contractor demerit points will be removed from the system, if not, the demerits points remain. Completion of Project 1- Upon completion of the project, the accumulated demerit points will carried forward to the next project. The same procedure is applied where, approved Tenant fit-out contractor accumulate more than 24 demerit points, and suspension applies. 2- For example, if approved Tenant fit-out contractor accumulates 16 points for the current project, the approved Tenant fit-out contractor has only 8 points for the next project. Upon accumulating more than 8 points (above the total of 24 demerit points), approved Tenant fit-out contractor will be issued with suspension for the minimum of 6 months. Reduction of demerit points 1- Upon completion of the project, the accumulated demerit points will carried forward to the next project. However, if the approved Tenant fit-out contractor can maintain ZERO demerit points for the next project, the accumulated demerit points will be reduced 50% for the following project. 2- For example, if approved Tenant fit-out contractor accumulates 16 points for the current project, the approved Tenant fit-out contractor has only 8 points for the next project. Upon ZERO demerit points achieved for the next project, approved Tenant fit-out contractor will be rewarded with reduction of 8 demerit points (50% of 16 points accumulated). 3- In the following project, the approved fit-out approved Tenant fit-out contractor start off 8 demerit points.

Page 98 of 148

Page 99 of 148

9.0

STORAGE AREAS WITH RETAIL UNITS

9.0

STORAGE AREAS WITH RETAIL UNITS

9.1 9.2 9.3 9.4 9.5 9.6

Design Criteria Fire Prevention & Protection Electro-Mechanical Systems (MEP) Submittal Obstruction of Fire Sprinklers Fire Protection of Storage Spaces

Page 100 of 148

9.0

STORAGE WITHIN RETAIL UNITS 1-

The following guidelines shall be followed while designing & constructing storages within the retail units. These shall be read in conjunction with the relevant codes issued by local authorities on the material of construction and protection of the space. This is not intended to be a definitive guideline but is advisory in nature.

2-

It is the responsibility of the Tenant and his designer to meet with the intent of this guideline and satisfy the life safety requirements of EM and the local authorities. The Life safety system requirements can change from time to time based upon introduction of new technologies and based upon analysis of operational issues.

3-

The Tenant is expected to adhere to the guideline changes as & when they are issued.

4-

Dubai Civil Defense approval shall be obtained for all design proposals & the same shall be subject to DCD inspection & certification upon completion prior to any beneficial use. The following pages illustrate the requirements of EMG.

5-

The Tenant designer is advised to study them carefully & submit a proposal matching or better than the requirement of the guideline. Please note that any kind of mezzanine floor within the storage will not be acceptable.

6-

Specific requirements of UAE Fire & Life Safety Code of Practice, Chapter 9, Section 13 & 14 shall be met in full as a minimum basic requirement. The Tenant’s proposals shall be reviewed on a case by case basis & approvals accorded accordingly.

9.1

Design Criteria 1-

All doors leading to storage areas are be 2-hour fire-rated and in accordance to Dubai Civil Defense (DCD) and local Authorities requirements.

2-

All metal shelving and storage system are to be 2-hour fire-rated and in accordance to Dubai Civil Defense (DCD) and local Authorities requirements. Also refer to Diagram 1.

3-

Mezzanine of any type is not allowed.

4-

No roller shutter & false ceiling.

5-

1.2metre (m) wide emergency escape routes are to be kept clear of any obstruction. Travel distances to be in accordance with UAE Fire and Life Safety Code of practice 2011 CH 3 Table 3.6A. Travel distance is to be reviewed and approved by DCD.

6-

A clear radius of at least 1.5m must be maintained between door and shelving or storage systems. The 1.5m radius is to be clearly marked red on floor.

7-

Any sub-division of storage unit will be subject to EM approval case by case basis. Only after this, Tenant is to obtain DCD final approval.

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9.2

Fire Prevention & Protection 1-

There must be 1 portable fire extinguisher approved by DCD per 15-metre radius, properly mounted 1.4m from finished floor level on wall and clearly visible.

2-

A ’No Smoking’ sign is to be mounted 1.4m from finished floor level and clearly visible.

3-

It is Tenants’ responsibility to maintain the usability of all fire-fighting equipment.

4-

The storage will not be allowed to open until all approvals from DCD, local Authorities and EMG are obtained. Any change of use or any part is subject to EM & DCD approval.

5-

Shelving plan with travel distance is to be displayed on back of door.

6-

Requirement of UAE Fire & Life Safety Code of Practice shall be implemented

9.3

Electro Mechanical Systems (MEP) 1-

All elements and stored items must be 1m below sprinklers. These items must not affect the coverage of sprinklers.

2-

Exit sign and emergency light with back-up pack must be installed.

3-

Tenant Variation Request (TVR) is to be raised for any use of power socket.

9.4

Submittal 1-

Layout plan, Elevations and sections including shelving and annotation of fire extinguisher.

2-

Reflected ceiling plan, including annotation of fire protection systems.

3-

DCD approval letter and approved stamped drawings for EMG record.

4-

Shelving and material specifications

5-

MEP plans, equipment schedule and load calculation Note: Tenants are liable to a substantial fine from DCD, compensation to EMG and license termination from EMG should they violate any fire & life safety regulations.

6-

EMG reserves the right to reject any proposal should it deem unsafe or do not meet safety requirements.

9.5

Obstruction of Fire Sprinklers 1-

Fire sprinklers are meant to detect and suppress fires and increase the time available to exit a building. Fire sprinklers are the most widely used aggressive form of fire protection. Fire sprinklers are designed to provide full protection by overlapping the sprinkler heads’ radii of coverage. This over lapping can be rendered ineffective, however, if materials are stacked so high that they block the sprinkler’s effective range.

2-

The NFPA codes require that the shelves, furniture and stacked materials not exceed the height of 18 inches (457 mm) below the sprinkler heads. The NFPA 13 standard for the installation of sprinkler systems read in conjunction with the relevant sections of UAE Fire & Life Safety Code of Practice shall be the governing standard for protection of storages & shelving.

3-

In rack sprinklers shall be considered, if the same is required by the above mentioned codes.

9.6

Fire Protection of Storage Spaces 1-

The Tenant is expected to engage the services of DCD approved design & build contractor for designing the fire protection elements of the storage space. Relevant applicable codes of UAE life safety code have to be adhered to while designing the systems. DCD certification is a prerequisite prior to putting the storage spaces to beneficial use

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10.0 MEP SUBMISSIONS AND INSTALLATIONS GUIDELINES

10.0

MEP SUBMISSIONS AND INSTALLATION GUIDE

10.1 10.2 10.3 10.4 10.4.1 10.4.2 10.4.3 10.4.4 10.4.5 10.5 10.6 10.6.1 10.6.2 10.6.3 10.6.4 10.6.5 10.6.6 10.6.7 10.6.8 10.6.9 10.6.10 10.6.11 10.6.12 10.6.13 10.6.14 10.6.15 10.6.16 10.6.17 10.6.18 10.6.19 10.6.20 10.6.21 10.7

MEP Introduction MEP Standards MEP Design Approval’s MEP Submission Guidelines Ventilation & Air Conditioning Plumbing & Drainage Fire Protection & Fire Detection (Alarm) Electrical & ELV Systems Gas (LPG) Material Specification System Specification & Installation Guidelines Air-Conditioning Fresh Air Treatment Kitchen Extract Treatment Emergency Smoke Extract Water Supply Drainage Fire Protection Kitchen Hood Fire Suppression System Fire Detection (Alarm) Electrical Works Lighting Installation Guidelines within Retail Units Important Notes on Installation List of Pre-Approved Lighting Products, Accessories & Transformers Preferred Installation Details of Lighting Transformers. Telephone System Security Systems Gas (LPG) Gas Panel Gas Installation LPG Connections Access Panels in Tenancies MEP Data Sheet

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10.0

MEP SUBMISSION & INSTALLATION GUIDELINES

10.1

MEP Introduction

10.2

1-

The final character and ambience of the Mall / Centre / Project will depend considerably upon the design of each Tenancy and the successful integration of these designs throughout the Project. This MEP Fit-out Specification is provided to assist Tenants, Designers and Fit-out Contractors in understanding their responsibilities, the criteria which must be met in the design and fit-out of each individual retail Tenancy and to facilitate each Tenancy to achieve completion on time.

2-

Section 13 is intended as a guide. It is imperative that all sections are read and understood by the Tenant and their MEP contractor. This document should also be read in conjunction with the Tenant’s Lease Agreement. In the event of any discrepancies between the terms and conditions of this section and those of the Tenant’s Lease documentation, the Lease Agreement shall take precedence over this document.

3-

Whilst every reasonable care has been taken in providing the information contained within section 13, this information may be subject to change. The Landlord and / or his appointed TC/PM reserves the right to make changes to the document without prior notice.

4-

In addition, the Landlord or its representatives cannot be held responsible for any inaccuracies and Tenants are advised to take their own precautionary measures and to exercise all reasonable care and due diligence in their shop design and fit-out. MEP Standards The latest versions of the following standards shall govern the basis of design, installation, validation & maintenance of the various MEP systems: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

NFPA 10 Standard for Portable Fire Extinguisher NFPA 13 Standard for the Installation of Sprinkler Systems NFPA 14 Standard for the Installation of Standpipe and Hose Systems NFPA 54 National Fuel Gas Code NFPA 58 Standard for the Storage and Handling of LPG NFPA 70 National Electrical Code NFPA 72 The National Fire Alarm Code, Latest Edition NFPA 72 Standard for the Installation, Maintenance and Use of Protective Signaling Systems NFPA 101 Life Safety Code NFPA 2001 Standard on Clean Agent Fire Extinguishing Systems ASTA Association of Short-circuit Testing Authorities ASTM American Society for Testing Materials ANSI American National Standards Institute ASHRAE American Society of Heating Refrigerating and Air-conditioning Engineers AWWA American Water Works Association ASTA Association of Short-circuit Testing Authorities UL Underwriters Laboratories Inc. FM Factory Manual IBC International Building Code 2000 IFC International Fire Code 2000 ETL Electrical Testing Laboratories NEC National Electrical Code IEC International Electro technical Committee IES Illuminating Engineering Society IP Index of Protection IPCEA International Power Cable Engineers Association NEMA National Electrical Manufacturer’s Association (USA) CISPI Cast Iron Soil Pipe Institute BS8301Code of Practice for Building Drainage Uniform Plumbing Code for Plumbing Installation AMCA Air Movement & Control Association SMACNA Sheet Metal and Air- conditioning Contractor’s National Association HVCA-DW standards for kitchen ventilation systems ARI American Refrigeration Institute Page 104 of 148

• • • • 10.3

AMCA Air Movement and Control Association, Inc. All British Standards as stipulated in the DEWA Regulations, For Electrical Installation, Latest Edition UAE Fire & Life Safety Code of Practice. UAE Statutory Authorities Requirements like DED, DCD, DEWA, DM ETC

MEP Design Approvals 1-

The Tenant MEP designer is expected to take into account the deliverables detailed in section of the manual and ensured that the intent & content of the same is met in Notwithstanding the approvals accorded by the Landlord’s engineering team, the responsibility for ensuring proper functioning & adherence to the standards shall rest with Tenant as he carries the design & build responsibility.

2-

An approval or otherwise by the Landlord’s engineering team does not relieve the Tenant of his responsibility of delivering a safe, code complying & efficiently functional MEP system within his retail unit.

10.4

this full. full the

MEP Submission Guidelines 1-

The MEP system designs are expected to be submitted in full packages, at least complete trade-wise. Partial submissions may either be returned un-reviewed or unapproved. Any delay to shop fit-out due to this would be to Tenant’s account.

2-

The Tenant contractor shall not carry out any installation works without obtaining approvals for design drawings. Such unapproved works will risk rejection & removal. Any submission to local authorities’ viz. DEWA, DCD, DM etc. shall be made only after obtaining approval from RDT’s technical team.

3-

The drawing submissions are expected to be in A3 size sheets, legible and properly labelled/ tagged. Supporting technical documents & data sheets shall form part of submission. Samples shall be submitted as & when requested. Avoid attaching copies of catalogues of preapproved makes of equipment.

10.4.1

Ventilation & Air-Conditioning The submissions shall comprise of the following as a minimum:

1-

Heat load calculations in DM format or using carrier E20 software.

2-

Stamped FCU/AHU/ FAHU selection data sheets, as issued by the manufacturer/ local agent.

3-

Air-Conditioning Layout, indicating the FCUs, Ducts, CHW pipework, Condensate drain Pipework properly labelled & dimensioned and matching the scale of the drawing.

4-

General Arrangement drawing indicating the FCU/ AHU installation details, access platform details, Diffuser schedule, Equipment schedule – properly tagged & with all relevant details, CHW pipe connection details etc.

5-

Kitchen extract duct & Ecology layout, including cleaning access points, wherever applicable.

6-

Fresh air / Make-up air layout, wherever applicable.

7-

Stamped data sheets for all components of complete kitchen extract treatment systems from the manufacturer/ local agent, wherever applicable.

8-

Stamped & well engineered drawings for Extract Hoods, wherever applicable, including the details of kitchen equipment that the hoods are expected to serve.

9-

Any other project specific equipment/ layout.

Page 105 of 148

10.4.2

Plumbing & Drainage The submissions shall comprise of the following as a minimum:

1-

Domestic Water Supply layout showing the complete pipe routing duly labelled & dimensioned including the hammer arrestors, water heaters & other appurtenances.

2-

Drainage layout indicating the pipe routing, sizes, direction of flow & slope. Location of grease trap and rodding access points are to be clearly indicated for F&Bs

3-

Catalogue copies of Water heater, Grease trap etc.

4-

Sectional detailed drawing showing installation arrangement.

10.4.3

Fire Protection & Fire Detection (Alarm) The submissions shall comprise of the following as a minimum (Drawings to be prepared by DCD approved contractor):

1-

Sprinkler pipe network showing the sprinkler distribution including the pipe sizes, sprinkler spacing and duly coordinated with RCP. The pipework & sprinklers shall be designed as per NFPA 13 & UAE Codes.

2-

Sectional drawings showing the sprinkler details in areas having multiple levels of false ceiling.

3-

The drawings shall indicate Fire extinguishers {for All Units} & Fire Blanket (For F&B Units)

4-

Fire Alarm drawing showing the various devices like Smoke Detectors, heat detectors, speakers, strobe lights, sounders, BGUs, FACP and the various interfaces and the wiring loop.

5-

Location of DCD 24 x 7 Panel & FACP to be clearly indicated.

6-

Detectors located within ceiling void is also to be shown and marked as such.

7-

Kitchen Hood Fire Suppression system layout & details(Ansul) – For F&B

8-

Code complying fire suppression systems for electrical and server rooms.

9-

Emergency & Exit lights network.

10.4.4

Electrical & ELV Systems The submissions shall comprise of the following as a minimum (Drawings to be prepared by DEWA approved contractor):

1-

Load Schedule in DEWA approved format. Loads in RYB shall be balanced.

2-

Equipment catalogues (Kitchen equipment details in case of F&B) with model numbers & electrical characteristics highlighted (Voltage/ Wattage/ Frequency/Phase).

3-

Lighting catalogue indicating the wattage & types of light fixtures including transformer details.

4-

Power layout with all circuit references & devices with proper legend.

5-

Lighting layout with all circuit referencing & with proper legend.

6-

Telephone layout.

10.4.5

Gas (LPG) The submissions shall comprise of the following as a minimum (Drawings to be prepared by DCD approved contractor):

1-

Gas layout showing the pipe routing with size & distribution for the gas equipment including the location of the Gas detector and Gas panel. Page 106 of 148

210.5

Schematic diagram for the components of the gas panel and piping. Material Specification

1-

The type and specification of various MEP materials used in the fit-out in EM is expected to match or exceed the specification of similar services installed by the Landlord within the project.

2-

The Tenant contractor is expected to maintain a high quality of workmanship so that the resultant installation is safe, freely maintainable and meets the HSE requirements.

3-

Installations not meeting the base-build specs or without safe maintenance access or of poor quality or not as per approved details will not be accepted and as such any delay to unit opening will be to the account of the entering Tenants.

4-

In case of any query, the Tenant/ his contractor is requested to get in touch with his TC/PM for clarification at an early stage.

10.6

System Specification & Installation Guidelines 1-

10.6.1

The Tenant contractor is expected to follow highest standards of installation practice within his fit-out. The items of work detailed below is to assist the contractor to maintain high standards and standardize the installations. The Tenant contractor is expected to adhere to these guidelines as a minimum. Air-Conditioning

1-

FCUs/ AHUs/ FAHUs that are required by the Tenant to suit their design shall be provided by the Tenant at their cost.

2-

The FCUs shall be sourced out from one of the following pre-approved makes only: • • •

3-

The FCU shall be selected based on the following criteria: • • • • •

4-

Carrier Mekar Sinko

Supply & Return Chilled Water temperature for the project as noted in the LOD’s. Unit to be selected at Medium speed & with a coil face velocity of 2.5 m/s max. Coil working pressure - 10 bars minimum and Water pressure drop - 45 kPa maximum. Fan and motor speed shall not exceed 1,450 rpm. ESP is to be calculated & maintained at a minimum of 75 Pa.

Water coil shall be provided with the following: • • •

• •

•

Vent PICV – Pressure Independent Control Valves. FCU/ AHU shall be ceiling suspended. Sufficient acoustic treatments shall be provided to maintain a maximum of NC 40 Noise Criteria within the Tenant and public spaces. All support facilities shall be of galvanized steel and provided by the Tenant. Proper vibration isolation facilities shall also be provided to avoid transmission of vibration. Tenant shall comply with the structural requirements mentioned elsewhere in this document. AC units shall be connected to the Landlord’s base building Chilled Water system with properly sized insulated Chilled Water piping. The air distribution system comprising ductwork, dampers, grilles etc. within the tenancy, are to be carried out by the Tenant at his cost. Pre-Insulated ductwork (Polyurethane only. No PIR) is to be used for constructing ductwork. All outlets shall have volume control dampers. Initial 3m of supply air duct shall be acoustically lined. Usage of flexible duct shall be limited to 1m length. The condensate drain network, connecting the Tenant supplied equipment shall be connected to the base-build condensate drain stub out. In case of level difference, the drain shall be pumped to meet the stub-out. The drain pump is to be interfaced with FCU. Page 107 of 148

• • • •

5-

The thermostats shall be suitably located, so as to measure the space temperature without the influence of supply air draft. A Return air sensing type thermostat is preferable. The Landlord’s Building Management System (BMS), in some projects, may remotely control the operation timings of the retail air conditioning. The Tenant shall provide the necessary control interfaces. The FCUs/ AHUs and other Tenant installed over ceiling equipment & Landlord stub-outs shall be provided with properly designed maintenance platform constructed out of noncombustible material. Refer to the following illustration regarding the coil connection details and comply.

Pressure Independent Control Valves (PICV): •

•

• •

•

PICVs shall be complete with fully modulating actuator, test points and shall have replaceable cartridges with flow rates determined at the factory/ at site which shall be maintained within ±7%. The cartridge shall be removable from the body to provide access for change, inspection and cleaning without removing the body from the pipeline. If the unit is not isolated during system flushing, the flow cartridge shall be removed and a blank flushing cap to be fitted. The PICVs shall be able to handle a minimum differential pressure of 4 bar and a static pressure of 25 bar. The PICVs shall be operational with a minimum differential pressure of 30kPa, and be able to cope with pressures up to 400kPa without losing authority. Actuators shall be 0-10V DC of full modulation controls. For fan coil units a combination of automatic balancing valve with full stroke modulating control (that guarantees 100 % authority) shall be used for high precision temperature control. Commissioning of the Pressure Independent Control Valves shall be based on the landlord approved flow rate provided by the supplier, dependent on the valve dial positions. Total flow rate will need to be measured at the entry to the shop to confirm that the full flow rates are limited to the design flow. The Pre-Approved makes of PIVC are : Frese, Ballorex, Flowcon, TA Hydronics or Danfoss The completed Chilled Water network shall be pressure tested to a standing pressure of 16 bar for 24 hours.

Tenant shall further ensure that their Chilled Water system is completely flushed with chemicals in order that the levels of suspended solids and chemical levels comply with the control levels Page 108 of 148

mentioned below: (The make of chemicals used shall be same as those used for treating the base build system)

Control levels

10.6.2

Na-Nitrate levels (ppm)

Total Iron (ppm)

Suspended Solids (ppm)

pH Level

800 - 1000

< 0.1

< 20

8.5 - 10

Fresh Air Treatment

1-

The FAHU, installed by the Tenant in the F&B outlets to condition the ambient make-up air, shall be ceiling mounted with vibration isolators and comply to the intent of the base build design specification, shall be procured with a washable pre-filter and a bag filter.

2-

The FAHU shall be selected to deliver conditioned air at supply temperature of 25ºC (DBT) and a relative humidity not exceeding 60%, into the kitchen.

3-

The FAHU shall be of modular & double skin construction having thermal bridge of highest standards, to prevent condensation on casing. The acoustic properties shall maintain the breakout noise within the specified levels. The drain pans shall be factory insulated.

4-

The fans shall be centrifugal, belt driven SISW/DIDW depending on the duty requirements. Outlet velocity shall not exceed 9.5 m/s. The motors shall be sized for 10% more than LLHP of the impeller as a minimum & shall be TEFC with min. IP55 protection & of class F insulation.

5-

Fans shall be housed on anti-vibration mounts. The fan out lets are to be connected to casing with the help of fire retardant fabric acting as flexible connection for anti-vibration tested to UL-214 and confirming to NFPA 90A and NFPA 90B.

6-

Marine inspection Lights shall be provided in Fan section, Coil section and Filter section. The face velocity across the cooling restricted to 2.30 to 2.35 m/s. Chilled coil pressure drop in liquid shall be restricted 25kpa.

7-

Moisture Eliminators shall be installed for all Fresh Air handling Units. Safety devices shall be incorporated as per manufacturer’s standards. Belt drive shall have guards in place.

8-

The Tenant shall note that all ceiling-mounted air-handling units and primary air-handling units shall be fixed to the structural beams and at approved slab locations.

9-

No fixing of air- handling units / primary air-handling units and M&E equipment to the slabs is permitted without the written approval of the Landlord’s Engineer.

10- The Tenant shall provide, at his cost, a structural opinion from the EM approved structural engineer, certifying the proposed supporting structure of Tenant’s installation. The imposed loadings of the equipment shall be provided by the Tenant. 10.6.3

Kitchen Extract Treatment

1-

The entire kitchen extract ventilation and treatment system shall be engineered by a capable designer/ vendor who shall hold complete responsibility for proper functioning of the same.

2-

The deliverable being a kitchen free of smoke/grease and complete elimination of Grease, Smoke and odour from the extract air prior to discharge into the base build ductwork.

3-

The following shall be considered while designing an effective kitchen ventilation & treatment system: a.

Kitchen equipment layout shall be issued to the hood vendor to size up the hoods and this shall be the basis of design.

Page 109 of 148

b.

The hoods shall be of double skin constructions & shall be designed and installed in accordance with the applicable NFPA, ASHRAE and HVCA standard DW171 codes. Where the codes conflict, the higher specification will apply

c.

The pre-approved hood makes are Cantech (UK), Halton (UK) and Vianen (Netherland). Locally fabricated hoods are not acceptable except for use on dishwashers.

d.

Hoods shall include stainless steel Cyclonic / high performance baffle type grease filter (Primary and secondary filters are mandatory) and shall be UL/ ULC classified. The hood shall have adequate length & width to overhang the cooking appliance. Hoods installed over Charcoal/ BBQ oven shall be of cold water mist + hot water wash type. They shall also have UL classified spark arrestors.

e. f.

The engineered drawings from hood manufacturer shall have the kitchen appliances and the extract/ make-up listed against the hoods.

g.

The extract treatment system shall cater for complete removal of Grease, Smoke & Odour from the extracted air.

h.

Electrostatic precipitators shall be used for particulate control. A low air velocity shall be maintained for an increased capture efficiency. The makes of ESPs pre-approved are Purified Air (UK), Sirius (UK), Trion(USA).

i.

Multi-pass ESPs shall be installed in case of extract from Charcoal/ Wood/ BBQ oven.

j.

UV Light banks shall be used for Grease/ Odour control. These UV lights are to be part of the hoods.

k.

Particulate filters shall be used to capture residual particles after the ESP. The Particulate filters, Carbon filters & Fan shall preferably be housed in modular air handlers.

l.

Carbon filters shall be used for secondary odour control

m. Bio-oxygen odour control system shall be used for elimination of odour for F&B units located in SAB, residential buildings and community centers. n.

The extract fans shall be centrifugal, backward curved SISW/DIDW fan suitable for kitchen extract duty. Motors to be out of air stream. The fans should be selected for a minimum ESP of 1000 Pa.

o.

If the concept has a pizza/bread oven, then the extract shall be connected to an air washer/ wet scrubber for bringing down the temperature prior to linking into the ventilation ducts. The pre-approved makes are Aquafil (Spain – TSSC), Smoki (Italy – Sofia Refrigeration) and IDRO (Italy – Morello Forni)

p.

The Tenant contractor is expected to submit a comprehensive package comprising details of hoods and all the equipment associated with the extract treatment system. Avoid submitting catalogue copies of pre-approved equipment.

q.

The responsibility for proper performance and complete Grease, Smoke & Odour shall rest with the Tenant.

r.

The Tenant shall further engage the services of EM-HFM-F&B team and enter into an annual maintenance contract.

s.

Kitchen extract ductwork intended to be installed between the UV-C exhaust hoods and the extract duct stub installed by the land lord shall match base build design specifications or shall, as a minimum, confirm to the requirements of DW144 and be constructed from either 1.2mm stainless steel or 1.6mm zintec, be of fully welded construction with welded angle iron flanges and full faced gaskets.

t.

Duct gaskets shall be nonporous, impervious to grease and cooking oils and capable of withstanding temperatures of 1200 ºC.

Page 110 of 148

u.

Mild steel ductwork, if used, shall also be of at least 2.0 mm thickness and be of welded construction and shall be painted externally with two coats of protective paint before installation. The duct shall be fire rated. The insulation shall be with high density mineral wool of at least 50 mm thickness.

v.

Maintenance access doors shall be provided along the kitchen extract ducts at every change of direction to aid maintenance.

w. All flexible connections, gaskets used shall be fire proof and suitable for working in greasy & hot environment. x. 10.6.4 110.6.5

The completed system shall be completed & balanced by the system vendor.

Emergency Smoke Extract This is applicable only for units with a floor area greater than 1000 sqm. Refer to your PM/TC in case your unit falls under this category. Water Supply

1-

The Tenant contractor executing this work is expected to be conversant with local DEWA & DM requirements and also international installation standards.

2-

The Tenant shall carry out all water supply services within the leased premises inclusive of but not limited to:

10.6.6

a.

Hot and cold water reticulation serving all fixtures.

b.

Pipework material shall be PPR. PEX piping for vertical drops with manifold connection is acceptable.

c.

All outlets shall have an angle valve.

d.

Installation of Hammer arrestors.

e.

Tenants intending to install domestic water heaters inside their outlets shall install an inlet unit integral with drain, pressure relief valve and non-return valve. The valve shall carry ANSI/EN standards and shall be connected to the nearest floor drain.

f.

Tenant shall apply directly to DEWA and pay all charges for water supply required and submeters.

g.

Sub-meter shall be DEWA.

h.

All faucets & taps of the automatic, pressed or manual type in Tenancies shall be of the low flow type and be installed with flow reducers. All water closets installed in Tenancies shall have either a dual flush system with a normal flush tank or a low volume flush tank utilizing no more than a max of 1.6 gallons of water per flushing cycle.

i.

All water supply installations shall be hydraulically pressure tested to a pressure of not less than 10 bar for 24 hours.

installed

at

Landlord’s designated location and as approved by

Drainage

1-

The Tenant contractor executing this work is expected to be conversant with local DEWA & DM requirements and also international installation standards.

2-

The Tenant shall carry out all drainage services within the leased premises inclusive of but not limited to: a.

Installation of all drainage pipework & related appurtenances within the retail unit.

b.

Installation of sinks, basins & fixtures and connecting the same to the drainage network. Page 111 of 148

10.6.7

c.

All necessary venting of drainage equipment.

d.

The kitchen waste pipework shall be out of HDPE fusion welded.

e.

Tenant shall obtain approval for his drain scheme from Dubai Municipality- Food Control dept. prior to start of works.

f.

Final connection with the Landlord stub-out shall be with a proper fitting and using floor trap cover.

g.

Unused stub-outs shall be properly capped off with purpose made covers prior to screeding.

h.

Tenant must install portable under counter grease trap units for all kitchen equipment/ sink outlets emanating greasy waste. The drain from such outlets shall be routed through the grease traps prior to connecting to the floor trap. The pre-approved makes of grease traps are Aluline and Serkel. The product should have DM certification.

i.

The Landlord supplied drain outlets are for normal / kitchen waste only. Should the Tenant require to discharge chemical laced waste viz. photo lab, salons etc. then pre-treatment & holding tank will have to be provided by the Tenant.

j.

Units like coffee shops, hair cutting salons shall install purpose made strainers in their drain fixtures prior to connecting to Landlord stub-out.

k.

The installation shall be adequately gravity tested & flow tested prior to putting into use.

Fire Protection

1-

The Tenant contractor executing this work is expected to be approved by Dubai Civil Defense:

2-

Sprinklers intended to be within the Tenant false ceiling space will be provided by the Landlord. Tenant shall be responsible for the additional sprinklers below the false ceiling connected to Landlord provided stub-out. In case Landlord stub-out does not exist in the unit the same can be provided against a TVR. The tenant shall provide a maintenance platform for easy access of the stub-out.

3-

Where necessary, in order to meet Civil Defense requirements, the Tenant should, at their own cost, provide the following within their Tenancy area: a.

Approved type of portable extinguishers. (K Class in Kitchens)

b.

Approved type of gas fire suppression and wet chemical fire suppression system for kitchen facilities. Pre-approved make is Ansul. Explained in more detail in next section.

c.

Fire blankets in Kitchens.

d.

For F&B units, upright sprinklers shall be installed by the Tenant, located over the run of the kitchen extract duct. This shall be derived from the Tenant pipework linked to the Tenant installed fire protection network.

e.

Special fire protection system for the Tenant’s operation, as required. Viz. FM200, Inergent gas.

f.

The piping systems for the sprinkler pipe installation shall be hydraulically calculated by the Contractor and submitted for Landlord’s approval, before installation on site.

g.

Work can commence on site only upon obtaining approval from Dubai Civil Defense for the sprinkler layout.

h.

The following conditions would affect the sprinkler spray pattern. The Tenant’s contractor shall take these into cognizance while undertaking the works. These may not appear on the approved drawings. It is the Tenant’s responsibility to ensure that life safety considerations are not compromised: Page 112 of 148

i.

Minor partitions with less than 600mm clearance from the underside of ceiling to top of partition e.g. change rooms etc.

j.

Sprinkler heads are not to be less than 500mm from walls.

k.

Sprinkler heads shall be approved exposed quick response exposed pendant type.

l.

Full height walls will cause the need for additional sprinkler heads, unless installed halfway between a row of heads.

m. Bulkheads and ducts more than 800mm in width for rectangular ducts and 1000mm in diameter for circular ducts may require sprinklers below. n. Signs, beams, trusses and suspended fabrics below ceilings may interrupt sprinkler spray patterns and would require additional heads. o.

Cold rooms and freezers will require sprinklers above them.

p.

Floodlights should not be located adjacent to sprinkler heads (heat generated may activate heads).

q.

Totally enclosed display windows require protection (except jeweler's shops).

r.

Projection of glass windows (e.g. bay windows) beyond their original Lease Line may require additional sprinklers.

s.

Ornamental finishes shall not be applied to sprinklers by anyone other than the sprinkler manufacturer, and only sprinklers with standard finishes shall be used. Sprinklers painted during fit- out will be considered inoperable and will require replacing, at the Tenant’s expense, with new listed sprinklers of the same characteristics, including orifice size, thermal response and water distribution in order to comply with the relevant fire protection codes and standards.

t.

The Tenant shall install, at his cost, an independent Fire Alarm System details of which are elaborated in the relevant section of this document.

u.

Other requirements due to internal design; as stipulated by Local Civil Defense Department regulations and NFPA.

4-

The Tenant shall enter into an annual maintenance contract with a DCD approved maintenance company for the maintenance of the life safety systems within the retail unit. This maintenance contract has to be attested by DCD. A copy shall be issued to EM for records and this is a pre-requisite for opening.

5-

All Tenant installations shall strictly conform to the standards of NFPA 10, NFPA 13 and NFPA 14 for the installation of portable extinguishers, sprinklers, hose streams and fire hoses.

10.6.8 1-

Kitchen Hood Fire Suppression System The Tenant contractor executing this work is expected to be approved by Dubai Civil Defense: a.

The system shall be an automatic fire suppression system using wet chemical agent for grease related fires.

b.

The system shall be capable of suppressing fires in the following areas associated with cooking equipment: ventilating equipment incl. hoods, ducts, plenums and filters; fryers; griddles and range tops; upright, natural charcoal or chain type broilers etc.

c.

The system shall be the pre-engineered type having minimum and maximum guidelines established by the manufacturer and listed by Underwriters Laboratories Inc., (UL). The pre-approved make is Ansul.

Page 113 of 148

10.6.9 1-

d.

All hoods installed by the Tenant within his retail unit shall be covered by this system with the exception of condensate hood for dish washers. This system shall cover coal preparation hood for sisha areas as well, if permitted in your retail unit.

e.

The discharge nozzles shall be installed as a minimum for plenum behind baffle filters, extract spigot and appliances. The entire system shall be interfaced with the fire alarm system.

Fire Detection (Alarm) The Tenant contractor executing this work is expected to be approved by Dubai Civil Defense: a.

The Tenant / Tenant Contractor is expected to engage the services of EM Service providers of life safety systems for any works on devices connected to Mall fire alarm loop.

b.

The Smoke Detectors provided by the Landlord within the leased spaces are connected to the Mall Main Fire Alarm loop. These existing Smoke Detectors have to be fixed on to the soffit slab by the Tenant. Extra lengths of wire is provided for each detector to enable the Tenant to locate the detectors in such a way that facilitates clear maintenance access through access doors in false ceiling and is away from obstructions due to Tenant services.

c.

These detectors are intended for ceiling void / concealed space fire detection. If such extra wires are not available, then the Tenant, at his cost, shall relocate the detectors so that maintenance access is ensured.

d.

Over and above the void Smoke Detectors mentioned above, the tenancy is also provided with Fire Alarm Interface Module(s). These devices are connected to the base build fire alarm system. The quantities of these modules depend on the size and type of tenancy unit. The Tenant contractor shall survey & assess the availability.

e.

The Fire Alarm Interface Module(s) are intended for interfacing the Tenant supplied Fire Alarm Control Panel (FACP), LPG system (for F&B Units), Kitchen hood wet chemical fire suppression system (for F&B Units), BGM System etc. to the Mall Main Fire Alarm System.

f.

The Tenant is advised to get acquainted with these sensitive devices and seek guidance of the TC/PM in case of any queries in this regard. An incorrect usage of these devices can compromise the Mall Main Fire Alarm System and as such the Tenant shall be held fully responsible for any consequential damages due to the same.

g.

The Tenant shall provide, at his cost, an independent and self-contained addressable Fire Alarm Control Panel (FACP)l along with detectors and devices comprising Smoke Detectors, heat detectors, break glass unit, hooters, sounders, flashers etc. as needed for fire detection within the tenancy unit as per NFPA guidelines and in compliance to local civil defence requirements. All installed Break glass units shall be provided with an approved safety cover at tenant cost. The approved make is STI call point stopper with sounder.

h.

The Tenant FACP shall be of make pre-approved for use in EM and shall be compatible to and interfaced with Mall Main Fire Alarm System. Alarms and fault signal shall be communicated to the Mall Main FACP through the Fire Alarm Interface Module provided in the Tenant unit.

i.

Tenant shall be responsible for the design and installation of new smoke detection and control system within their tenancy space to meet the local authority requirements, Landlord's fire safety design and interfacing the same with the Mall Main Fire Alarm system. Tenant shall obtain DCD approval for his Fire Alarm Scheme prior to commencing works on site.

j.

For a Tenant unit larger than 1000 sqm, a dedicated smoke exhaust is required in compliance with NFPA guidelines. If your unit falls under this category, please seek guidance of the TC/PM in this regard.

k.

The Tenant shall subscribe to the Dubai Civil Defence's 24x7 GPRS monitoring system and shall fully meet the statutory authority requirements for procuring & installing the required monitoring panels from DCD and pay any fees demanded by DCD. Page 114 of 148

l.

The DCD rules in force at the time of fit-out / introduced later shall be deemed an obligation of the Tenant to meet.

m. In general, the Tenant supplied life safety provisions shall meet the Mall fire alarm and smoke control strategy. The system shall also adhere to NFPA guidelines and meet local Civil Defence requirements. 2-

3-

4-

As a Cause & Effect, In the event of an activation of Tenant FA system, the following is expected to follow on automatically, wherever applicable: a.

Transmission of alarm to Mall main panel through Interface module

b.

Transmission of alarm to DCD via the 24x7 system

c.

Shutdown of all FCUs

d.

Shutdown of all AHU/FAHUs

e.

Shutdown of Kitchen Extract Fans – unless designed for fire duty.

f.

Discharge of Fire suppression system (If fire within the space covered by kitchen hood)

g.

Shutdown of LPG, by the unit’s solenoid valve. (F&B)

h.

Shutdown of electrically driven kitchen appliances. Equipment

i.

Any other action specifically required by the relevant codes or unique to the retail unit.

j.

The complete system shall be designed and installed by local civil defence approved designer/ contractor and the drawings and works must be approved by Dubai Civil Defence.

On completion of works, the Tenant shall issue to the Landlord Testing & Commissioning reports and test sheets duly witnessed and signed off by 3rd party witnessing agency for the following as a minimum: a.

Active Status of Smoke Detectors and continuity of the Main FA Loop.

b.

Fault Free functioning of Tenant FACP and its interface to Mall Main System

c.

LPG Interfacing (For F&B Units)

d.

Hood Fire Suppression System (For F&B Units)

e.

Smoke Extract System (For Anchor Units)

f.

Roller Shutter, Smoke Curtains (For Anchor Units)

g.

Voice Evacuation System (For Anchor Units)

h.

Demonstrate that void detectors can be maintained through access hatches.

i.

Tenant Cause & Effect.

FACP Contact Detail The tenant is advised to contact his Tenant Coordinator / Project Manager and obtain the contact details of the authorized service provider of Life Safety Systems for the Project.

10.6.10 Electrical Works 1-

The electrical works shall be executed by a DEWA approved contractor. Page 115 of 148

2-

The Tenant shall comply with all relevant authority requirements in the installation of all electrical works necessary for a complete electrical distribution system within the Tenancy, inclusive of but not limited to: • • • • • • • • • •

Distribution Board Transformers – For equipment & Lighting Concealed conduit Temporary power for shop fit-out Electrical Water Heater Power outlets Switches Light fittings Refrigeration & Kitchen equipment Shop front signage

3-

The Tenant has to obtain approval from DEWA for his scheme of electrical works prior to commencement of installation.

4-

It is the responsibility of the Tenant to ensure that the installation of all electrical fittings and wiring is performed by a qualified and DEWA approved Electrical Contractor and compliant with all relevant Authority requirements.

5-

The Tenant shall provide distribution board(s), wiring circuits, lighting, power points, etc. to suit their layout and needs.

6-

All electrical distribution by the Tenant shall be concealed neatly or within skirting ducts. No exposed conduits will be allowed.

7-

Tenant is to provide a 450 x 450mm access panel for isolators & transformers.

8-

The Tenant shall arrange circuits, during commissioning, such that the load on all sub- mains and mains is evenly balanced over the three phases, and record the final arrangement on ‘As Built’ drawings and circuit schedules.

9-

The distribution board shall be installed as per DEWA standards. All Tenant installed metal elements shall be electro-bonded and earthed.

10- The Tenants having equipment/ switchgear generating harmonics, must install active and passive filters in the electrical system near the DB to limit harmonics in all levels. 11- The release of power supply will not be permitted until the Tenant has specifically tested and certified that the entire electrical installation load does not produce electrical harmonics beyond that permitted by regulations. 12- The efficiency of energy for general lighting must achieve a minimum of T5 Standard. 13- All materials, installation and workmanship shall be to Landlord’s approval. 14- Upon completion of electrical installation and upon satisfactory inspection and completion of electrical cold & live tests (described in more detail in the T&C section) the Tenant shall request permanent energizing of their retail unit. The power consumed by the Tenant shall be metered and charged by EM/ DEWA. (refer to your Project Manager/ Tenant Coordinator) 15- Review & approval of Tenant’s lighting system by RDT-MEP is done only for electrical characteristics. The Tenant, prior to procurement & installation of light fixtures, shall obtain approval from RDT-Architecture the aesthetics, colour rendering & lux levels of their lighting proposal. 16- The Tenant is expected to engage the services of a professional lighting engineer to propose their lighting scheme for RDT-Architectural approval.

17- Neon signage on shop fronts and neon installations within the Tenancy will not be approved. Page 116 of 148

18- The use of low voltage track lighting, recessed spotlighting and designer light fittings and LED lighting is encouraged. Track lighting within shop windows must not extend into the glass line without the prior approval of the EM-RDT. 19- Surface mounted fluorescent and bare tube fittings will not be approved in any part of the customer areas. Low glare diffusers/ parabolic reflectors are recommended (not egg crate type). Exposed or colored bulbs are not permitted. Final say on this shall rest with RDTArchitecture. 20- All display windows must have lighting that is controlled to provide glare free illumination at the shop front line. Light sources shall not be visible from the common areas of the Mall. 21- All display spot lights installed in the tenancies shall be of recessed low voltage type with a remote mounted 12V transformer. (Refer to relevant sections of this manual regarding the preapproved makes of transformer and the recommended installation arrangement) Spot lights shall be procured with a heat sink body and installed with 12V/50W dichroic lamps. 22- All emergency lighting within the Tenancy space shall be by the Tenant and duly approved by DCD. 23- Tenant shall provide a digital 24x7 hour time switch for control of shop front lighting, display cases and signage (External signage should have a dedicated digital timer) to operate during the Mall operating hours. 24- All Tenants shall use Compact Fluorescent Lamps (CFL) or LED Lamps. Incandescent lamps shall not be used in any Tenancy. Halogen lamps, if used, shall be installed only with dimming systems. 25- Tenants shall use energy efficient metal halide lamps and linear or circular systems. All ballasts used along with lighting fixtures shall be of electronic type and out of the pre-approved makes only. Magnetic ballasts are not permitted. 26- A high level of workmanship is expected from the electrical contractor so that the installed electrical work is safe at all times. No electrical panels/ devices shall be installed near water sources/ pipes or on walls along the expansion joints. 10.6.11 Lighting Installation Guidelines within Retail Units 1-

The Tenant contractor is expected to read & understand the intent behind this important guideline. The Tenant contractor is advised to install a sample light fixture along with its control gear & obtain RDT-MEP approval prior to carrying out complete works.

2-

The purpose of this guideline is to provide guidance and information for the safe Electrical Installation. The following guidelines shall be followed while designing & installing electrical services related to lighting within the retail units.

3-

These shall be read in conjunction with the relevant codes issued by local authorities on the material of construction and protection of the space and the relevant details indicated elsewhere in this Tenant Manual. Tenant’s work should be designed to meet the requirements of; • • • •

Dubai Electricity and water Authority (DEWA) Dubai Civil Defense and Fire safety Department Relevant British Standards IEEE & IET Regulations

4-

This is not intended to be a definitive guideline but is advisory in nature. It is the responsibility of the Tenant and his designer to meet with the intent of this guideline and satisfy the life safety requirements of EM and the local authorities.

5-

The Life safety system requirements can change from time to time based upon introduction of new technologies and based upon analysis of operational issues. Page 117 of 148

6-

The Tenant is expected to adhere to the guideline changes as & when required/issued.

7-

In any case, DEWA approval shall be obtained for all design proposals & the same shall be subject to DEWA inspection & certification upon completion prior to any beneficial use.

8-

The Tenant designer is advised to study the guideline carefully & submit a proposal matching or better than the requirement of the guideline.

9-

The Tenant’s proposals shall be reviewed on a case to case basis & approvals accorded accordingly.

10.6.12 Important Notes on Installation 1-

The electrical installation works shall be undertaken only by a DEWA registered contractor.

2-

The material used shall be of the highest quality and adhering to internationally recognized safety standards.

3-

Importance is attached to the reticulation carrying the live conductors, termination details and the arrangement & dressing of the wires & cables within the ceiling void space. Cluttered installation will not be accepted and the Tenant would be expected to take the bad installation out and redo the entire installation to acceptable standards. Any delay to store opening on account of this will not be the Landlord’s responsibility.

4-

The luminaire is expected to be sourced from the ranges of reputed manufacturers. Some of the preferred makes are listed under the section – Pre Approved Materials.

5-

Makes other than those listed above have to be submitted for approval. Any delay to shop opening due to the approval process shall be to Tenant’s account. In any case the final decision of approval or otherwise of non-listed makes rests with EM.

6-

The accessories to the above luminaires comprising of Controllers and Transformers amongst other items, shall be either built-in as part of the luminaire or shall be out of the list of preapproved makes indicated in the section – Pre Approved Material. No deviation shall be allowed on account of this and alternate products will not be accepted.

7-

No. of joints within the wiring shall be minimized above the false ceiling. Joints, if any, shall be covered with purpose made covers. The fixed Junctions shall be with correct cable glands and coupling accessories.

8-

The laying, supporting and terminating of the cable / wiring raceways & containment is critical and the Tenant contractor is advised to maintain due diligence while installing the same. All containments (Cable trays, trunking, conduits etc.) shall be labelled with colour code according to the system it serves. E.g. Power – orange, data – green, Lighting – Orange, BMSBlue etc. For conduits, a wraparound coloured tape matching the system it serves, shall be installed.

9-

Rolled up wiring, loosely hanging wiring, unnecessary lengths of wiring strewn over the false ceiling, haphazard positioning of transformers etc. would indicate poor workmanship and would be disapproved. Such installations would not allow the retail unit to open and as such any delay on account of rectifying poor workmanship would be to the Tenant’s account.

10- The transformers and controllers shall be of the highest quality and shall bear symbols of adherence to accepted international safety standards like BS, UL, CE, EN Standards etc. Transformers not meeting the above shall not be used. The Transformers shall be of ‘Electronic Type’. Magnetic transformers shall not be used. Refer to the list of pre-approved makes section. 11- The Transformer shall have inbuilt protection for Overload, Over Voltage, Short Circuit and Over temperature protection. 12- The transformer shall be sized for at least 15% more than the lamp rating and shall be housed in a well-ventilated space.

Page 118 of 148

13- Extreme care shall be maintained while installing, positioning and wiring up of transformers. They are expected to be mounted on non-combustible material and elevated from the false ceiling. An inverted metallic cable tray would be acceptable due to its non-combustible nature and also due to air movement below the body of transformer. Refer to suggested installation technique elsewhere in this section. 14- The wiring used shall have ‘zero’ flame spread and low smoke grade. Necessary certificates shall be submitted highlighting the above. 15- The Tenant shall submit samples and data sheets for all wires, luminaries and transformers for approval by EM/ DCD prior to procurement and installation. 16- All electrical installations & the tests will be inspected/ witnessed by RDT Engineers or EM consultants. Their approval is essential prior to energizing & putting the electrical system for beneficial use. 17- The Tenant shall be responsible to change the lamps on completion of 80% of its life & not wait for its failure.

Page 119 of 148

10.6.13 List of Pre-Approved Lighting Products, Accessories & Transformers Item Luminaire

Item Transformers & Control Gear

Item Lamps

Sl.

Make

1

Cooper (UK)

2

Erco (Germany)

3

Etap

4

iGuzzini

5

Mackwell

6

Philips (Europe)

7

Siemens(Europe)

8

Siteco (Germany)

9

Sylvania (Europe)

10

Thorn (UK)

11

Whitecroft

12

Zumtobel (Europe)

Sl.

Make

1

General Electric (GE)

2

Helvar

3

Osram

4

Philips

5

Tridonic

6

Vossloh-Schwabe

Sl.

Make

1

General Electric (GE)

2

Osram

3

Philips

Remarks

Alternate manufacturers will be considered on a case by case basis. Use of LED lighting is encouraged

Remarks Only Electronic Transformers shall be used. Luminaire from the specified list with an inbuilt transformer/ control gear can be accepted on a case by case basis at the sole discretion of EM Remarks Lamps to be Changed when 80% of its life is expended.

Item

Make

Remarks

GI Conduit & Accessories

Simplex, Marshall Tufflex, Barton, Walsall Conduits

GI conduits should be hot dipped galvanized inside and outside.

Flexible Conduit & Accessories

Kopex, MK, Marshall Tufflex, Adaptaflex

Heat Resistant Flexible to be used between the PCR & the light fixtures.

PVC Conduit & Accessories

Simplex, Marshall Tufflex, MK, Walsall Conduits, Schneider Clipsal

Lighting Control System

Philips Dynalite, Tridonic, Lutron, ABB, Thorn Lighting, Osram

Wires & Cables

AEI, BICC (Ducab), Riyadh

Thermosetting insulated cables for electric power and lighting with low emission of smoke and corrosive gases when affected by FIRE. (LSF Wires)

Page 120 of 148

10.6.14 Preferred Installation Details of Lighting Transformers. • • •

• •

The cabling from the DB is single core cable correctly contained to the PCR. The PCR cabling shall is flexible type which complies with all the appropriate standards and is dressed and terminated correctly. The transformers are fixed part to a small piece of inverted cable tray, this is non-combustible and provides the transformer with all round air flow to help with the generated heat

The flexible cable into the plug is correctly terminated and not showign the internal cores. All terminations to the transforer are correctly terminated and not showing any internal cores.

Page 121 of 148

• •

All the correct couplings for the flexible conduit are used and glued. Limit the amount of connector blocks used, low voltage side at the light is fine providing the connector is terminated properly and neatly arranged.

•

Fixed Junction boxes are used to terminate mains voltage and the correct cable glans are used and tightened not showing any internal cores. Flexible cable to the Junction box from the PCR needs to be no more than 20-30cm and hanging properly. The transformers are mounted away from any other item which could become fuel for a fire should the transformers break down. The flexible cable between the Junction box and transformer needs to be neat and managed correctly. The cabling works inside the Junction box needs to be correctly terminated and kept neat and tidy.

• • • •

Page 122 of 148

WAGO – 222 Series Connector (UL Listed)

Purpose made covers for wire joints

Transformers mounted on metallic base and dressed properly

10.6.15 Telephone System 1-

The Tenant shall supply and install their telephone and communication services within the premises. The Tenant shall enter into a direct agreement with the service provider for the project and pay all connection, subscription and consumption charges for the telecommunication & IT services utilized.

10.6.16 Security Systems 1-

The Tenant may, at their choice, install security systems comprising CCTV, anti-theft alarm systems etc. However, any such installation shall adhere to the requirements of Dubai Police & other local codes. With regards to anti-theft system, the Tenant shall ensure that the system is provided with a standby battery backup for a period of not less than 8 hours

2-

The telecom service provider will take GSM antenna cables inside tenanted units and leaving it as coiled. It is the Tenant’s responsibility to liaise with the telecom service provider to supply and install the antenna.

10.6.17 Gas (LPG) 1-

The Tenant contractor executing this work is expected to be approved by Dubai Civil Defense: a.

Tenants intending to use LPG shall install all pipe work and fixtures for installation of a gas service and shall connect all equipment to the nominated gas supply point within the shop unit.

b.

All Tenant installed gas appliances and or equipment shall be fitted with 100% flame failure protection devices.

c.

The gas line to each Tenancy will be metered. The Tenant shall apply directly to the LPG Operator for installation of the gas meter within their Tenancy.

d.

The Tenant shall also install gas leakage detection and safety control system required by authorities. The Tenant shall pay all connection / consumption charges for LPG supply and metering facilities.

e.

Kitchen exhaust system and gas leakage detection system shall be interfaced with Landlord’s base building fire alarm system by the Tenant.

f.

The Tenant shall hire the services of contractors who are approved and registered by Civil Defense for the design and installation of the LPG systems.

g.

The Tenant shall install a LPG cabinet (complete with valves, detectors and meters), along with a LPG detection system which would shut-down the solenoid valve supplying gas to Page 123 of 148

the individual Tenancy, and also send an alarm to the Fire Alarm system serving the Mall, should a leak be detected in the Tenancy. h.

The Tenant’s LPG panel shall be installed with a potential-free dry contact connected to the Tenant’s gas leak detection system. Once ready for connection, Tenant shall initiate the connection of the potential free contact to the Fire Alarm serving the Mall, using the designated Fire Alarm contractor.

10.6.18 Gas Panel 1-

The gas is provided to various kitchen equipment at 37-300 mbar pressure. Tenant shall verify this with the service provider.

2-

The Tenant shall install Gas panel which shall consist of the following as a minimum: a.

Gas meters to be compatible with supply pressure at outlet with low frequency pulse or analogue output for remote reading.

b.

Isolation valve placed upstream and downstream of gas meters.

c.

Strainers

d.

Isolation valve at inlet of solenoid valve.

e.

Explosion proof solenoid valve, 24V DC.

f.

Gas regulator

g.

Pressure gauge- 0-10 psig with 1000mm dial.

h.

SS306 Lockable Box for gas meter and solenoid valve for hygienic purposes.

i.

Gas detector as per Dubai Civil Defense requirement.

j.

Flasher / Sounder

3-

The solenoid valve shall be installed inside each regulating station and shall be sized for the required gas flow & pressure and will close on de-activation of power or when a gas leak is detected by the detector through the gas control valve.

4-

These valves shall be approved for use by Dubai Civil Defense authorities

5-

Isolation ball valves installed inside the Gas panel shall be suitable for the operating pressure of Gas and shall be of ball type and selected for use on Gas systems.

6-

Low pressure regulators shall be those approved by Dubai Civil Defense authorities and shall be sized according to the required capacities in the tenancies.

7-

Gas flow meters shall be those approved for gas use and installed on the incoming pipe. The gas meters shall provide the required flow, be factory calibrated and have capacity to be monitored by the Mall system.

8-

The piping shall be carbon steel, seamless, minimum schedule 40 plain ended pipe in accordance with API 5L Grade B or ASTM A53 Grade B with welded joints and fittings. The welded fittings shall be in accordance with A234 WPB schedule 40. Flanges shall be in accordance with A234 WPB schedule 40. Flanges shall be in accordance with A105 and shall be fitted with CAF graphite coated fire resistant gaskets. The pipework shall be based on Pipe-In-Pipe system as required by DCD codes.

1-

All gas leak detectors shall be surface mounted and shall be approved for use by DCD authorities. The detectors shall be installed at 300mm above finished floor level at a rate of 1 per 35m2.

Page 124 of 148

2-

Any threading of the pipes or male threads on the fittings shall be of National Pipe Thread type.

3-

All the cabling from the sensor/detectors shall be with the help of fire resistant cable which is easy to terminate and install.

4-

All the installations shall be as per NFPA- 54, 58 and Local Civil Defense regulations.

5-

All the gas pipes shall be painted with one coat of red oxide primer and two coats of yellow paint. The pipes shall have identification labels clearly indicating the direction of flow.

6-

The Gas distribution panel shall withstand a test pressure of 3psig for a period of not less than 10 minutes without showing any drop in pressure with all the fittings but isolated from the appliance and the source of pressure. Test medium shall be nitrogen.

7-

In case of a gas leak inside the Gas distribution cabinet, the detector inside the cabinet shall sense the gas leak and immediately close the valve controlling the flow of Gas across the particular.

8-

The Gas distribution cabinet shall be purged with nitrogen to reduce the oxygen content in the system prior to initial charging.

9-

The Gas meter should send either a 0-10V DC or a 4-20 m amp analogue or a low frequency pulse output to the BMS for remote reading of the gas meter. All DC supply needed for the Gas panel shall be supplied by the Tenant.

10- Gas leak detection panel shall send a general alarm in the form of a digital input to the Fire Alarm system when a gas leak is detected in the tenancy. ***Refer to your Tenant Coordinator / Project Manager to ascertain the Emaar authorized Service Provider for LPG in your project for coordination and supply. 10.6.19 Gas Installation 1-

All Tenants shall engage the services of a Dubai Civil Defense approved Gas contractor to design and install the Gas systems in the tenancy kitchens

2-

All installation works shall commence at site only after Dubai Civil Defense approves the Tenant’s Gas design.

3-

The Tenant shall carry out the following functional tests on the Gas installation in his tenancy: a.

Simulating gas leak and receiving alarm in sounder and flasher at 15% LEL and shutdown of solenoid valve at 30% LEL. Upon successful completion of the test a commissioning certificate shall be issued witnessed by the third party inspector along with calibration certificate from the panel supplier.

b.

Pressure test certificate for the piping and equipment with 3psig minimum pressure without showing a pressure drop for minimum of 0.5 hours.

c.

Regulator pressure setting as per the required appliance pressure.

d.

All systems shall be tested by an authorized independent testing agency which shall vouch for the integrity of the pressure test and the installation

e.

The Tenant shall install a gas leak detection system

f.

The gas detection panel is to be interlocked to Mall FA System

g.

The gas detection panel to have a modular design incorporating input alarm I display module for each gas detector (zone). Each zone to have indication for low alarm at 15% LEL, high alarm at 30% LEL will be displayed on a common indicator with selector switches to display the concentration of the desired channel or zone indicator. Page 125 of 148

4-

The gas control panel to have the following indications: • • • • •

5-

Power healthy Gas solenoid valve ON, OFF Gas leak at 15% LEL Gas leak at 30% LEL Common trouble fault

All equipment connected to LPG pipework shall be chained to a nearby static installation like walls etc. so as to restrict the movement in case the connected equipment is moved for cleaning purposes. This is to prevent strain / pull on the LPG terminal connection which may result in LPG leaks.

10.6.20 LPG Connections It is a mandatory requirement that the connection of LPG pipework to the gas appliances/ ovens is carried out based on the recommendations noted below. Any failure to meet these guidelines would result in stoppage of LPG release. The flexible connectors are expected to be with Quick Disconnect mechanism and with 360 Degree rotating ends.

The installation shall adhere to BS 6173:2009 Specification for installation and maintenance of gas-fired catering appliances for use in all types of catering establishments / ANSI Z21.69 Connectors for movable gas appliances / UAE Codes. A restraining device / Chain shall be attached to the movable gas appliance & a static wall at the rear. The restraining device must always be connected when the appliance is in service. Installation of the restraining device must be in accordance with BS 6173.Refer to the picture below.

Page 126 of 148

The restraining devices is sized to be shorter than the length of the gas hose by at least 50 mm, and shall withstand a minimum tensile load of 500kg. The restraining device must be fitted to prevent damage to gas hose assembly, and must not be attached to gas supply pipes, to the gas hose assembly, or to any point which is insufficiently anchored. The ends of the restraining device/ chain shall be closed type so that the same cannot be opened without special tools. The material of the restraining device/ chain shall be as per those approved by Dubai Municipality for use in kitchens. 10.6.21 Access Panels in Tenancies 1-

The Tenants shall install, as a minimum, access panels of size 600mm x 600mm to allow access to following MEP services: • • • • • • • •

10.7

Electrical Isolator AC & Ventilation Stub-outs Chilled Water valves Supervisory valves on FF lines Telephone Junction box Fire Alarm interface modules & void detectors. Any other equipment / device installed by Landlord/ Tenant that would require maintenance. Minimum two access panels with purpose built cat ladder to allow access to above ceiling

MEP Data Sheet Upon finalization of tenant design and as part of handover documentation, all tenants are required to summarize the MEP information & data in the format below & submit to RDT.

1 – Mechanical Data Sheet

2 – Electrical Data Sheet

Page 127 of 148

11.0 ACCESS & FIT OUT

11.0

ACCESS & FIT OUT

11.1 11.2 11.3 11.4 11.5 11.6 11.7 11.8 11.9 11.10 11.11 11.12 11.13 11.14

Appointment of Shop Fitter Responsibility for Damage Fit out Insurance Waste Removal Hoarding Installation Unit Handover Deliveries and Access Pre-Start Submission Pest Control During Fitout Fit Out Safety Induction Inspection Cap & Charges Ceiling Closure Inspection Hours of working

Page 128 of 148

11.0

ACCESS & FIT OUT

11.1

Appointment of Shop Fitter 1-

The Tenants works must be executed by one of EMG’s Pre-approved contractors only, under the Tenants own contract arrangement, both for civil and MEP works.

2-

The list of EMG’s Pre-approved contactors is included in this document Section 2b.9; however, it will also be issued to the Tenant via the Landlords representative at the Retailer Briefing Meeting.

11.2

Responsibility for Damage 1-

Tenants are responsible for making good any damage to the Mall caused by their Fit-out Contractors, to the satisfaction of the Landlord. The Tenancy Fit-out Coordinator will agree a time frame in which the damage is to be repaired by the Tenant (within 7 days). Failure to repair any damaged caused will delay the unit opening.

2-

Should the damage not be repaired to the satisfaction of the Tenancy Fit-Out Coordinator within the agreed time frame, the Tenancy Fit-out Coordinator may elect to have the Landlord’s Contractor repair the damage at the Tenant’s expense.

3-

Damage that is unsafe or uncontrolled may be repaired immediately by the Landlord’s Contractor, without prior notification to and at the Tenant’s expense.

11.3

Fit out Insurance 1-

Insurances need to be presented to the Landlord for approval prior to any on site works commencing by the appointed Fit-out Contractor.

2-

All the policies shall remain in force for the full duration of the fit-out period plus any maintenance period. Any policies effected by the Tenant and Fit-out Contractor shall be primarily to provide more specific cover and take priority over any policies affected by the Landlord or the Landlord’s Main Contractor in the event of a claim.

3-

The Tenant will be solely responsible for ensuring that their value is adequate to guarantee that the coverage taken is sufficient to cover their fit-out works.

11.4

Waste Removal & Management 1-

It is the Tenants Contractor responsibility to clear waste arising from their operation to preassign and agreed waste collection points located in the Loading docks.

2-

The Tenants Contractor will be made aware of the location of their designated waste collection point during the initial co-ordination meeting. Waste collection points will be allocated to the Tenants Contractor based upon the location of their work and anticipated volume of waste arising during their works.

3-

If the use of wet trades is envisaged, all mixing must take place within the designated fit-out premises. Particular care is to be exercised to ensure materials are not washed down the drains and adjacent units must be protected. Wet waste must be properly contained and disposed accordingly.

4-

The Tenants Contractor will be required to bag all their waste in heavy duty bags prior to transportation to the provided waste collection points.

5-

Use approved trolleys with rubber wheels for the transfer of waste and materials for their work areas to their allocated waste collection points.

6-

Transfer of waste, both general and segregated intended for recycling, between tenanted units and waste storage rooms and/or waste collection rooms and between waste storage Page 129 of 148

and collection rooms, must be carried out using closed lid waste bins provided and maintained by the tenant. 7-

11.5

The Tenant to segregate daily generated waste at source (inside Tenant’s premises). Waste to be segregated into recycling piles of glass, plastic, paper and metals in addition to general waste not intended for recycling. This segregation must not happen at waste storage rooms, waste collection rooms, loading bays, de-boxing areas etc. Hoarding Installation

1-

The hoarding will be installed by the Landlords nominated hoarding contractor. Verify from Tenant Contractor / Project Manager.

2-

Tenant must pay the Landlords nominated hoarding contractor directly.

3-

No other contractors will be permitted to install hoardings.

4-

The hoarding will fully enclose the shopfront opening for the duration of fit out and only be removed given approval to do so has been received from the Landlords TC/PM.

5-

The hoarding will have a double hinged lockable door located to the right hand side.

6-

Hoarding graphics are to be applied and fitted at the Tenants expense, the Tenant must follow the Malls Hoarding graphic guidelines.

7-

Health and Safety information on the hoarding must comply with DM requirements.

8-

The hoarding should be installed in a way, not to make any obstruction to the Mall’s live safety and security systems.

9-

1 key to be left with the Landlords Retail Delivery Team.

10- The hoarding should not make any obstruction to the Mall’s live safety and security systems. 11- Tenants should follow the below hoarding process during the fit-out period. Phase 1 – During the Strip-out • • • •

Hoarding erected outside the lease line Erection of hoarding – The position will be positioned from the tenant’s leas line and sit within the common area of the mall (subject to local conditions) maximum of 600mm. Installation of graphics. Hoarding will be taken back to the lease line once strip out is completed approximately after 10 days. Phase 2 – During the Fit-out Works

• • • • •

Hoarding taken back to lease line. Removal of existing hoarding. Erection on new hoarding – the hoarding will be positioned back to the lease line. Re-install the new graphics. Hoarding remains in the lease line till the fitout work reaches to the shop front. Phase 3 – Fitout Work reaches to the shop front

• • • •

Hoarding taken back to the mall corridor Removal of existing hoarding. Erection of new hoarding. The hoarding will be taken back to the mall corridor from the Tenants demise line and sit within the common area of the Mall (subject to location condition) Maximum of 600m. Re-installation of new graphics.

Page 130 of 148

Phase 4 – Shop Opening • 11.6

Hoarding removed following Landlords approval. Unit Handover (not applicable to renovation)

1-

11.7

The Tenant will be provided written notification from the Landlord indicating that the demise premises is ready for Handover and a joint site inspection will take place between the Landlord and the Tenant where Form 11 will be required to be signed by both parties, following the Form 11 signing the demised premises will be deemed to have been handed over, it is to be understood that the tenant shall not commence any fitout works within the retail unit unless the requirements of pre-start submission, as detailed under section 11.9, are met to the satisfaction of Landlord and that all statutory obligations with regard to DCD /DM have been met in full. Deliveries and Access

1-

Delivery of materials and equipment to the site is to be coordinated strictly in accordance with the Landlord, using designated access points and routes. Unloading is the responsibility of the Tenants Fit-out Contractor.

2-

Tenants with heavy equipment deliveries, whereby the equipment load exceeds the allowable access live load of the Mall, shall submit a method statement detailing the delivery route, equipment loads and delivery equipment to be used.

11.8

Pre-Start Submission 1-

Submit all your drawings along with physical samples of all finishes and lighting/transformers for approval. The submissions will be in two stages. • •

Stage 1 – Concept Design Stage 2 – Detail Design (post approval of the concept drawings).

2-

The requirements of drawings and details to be submitted for both the stages are as per the attached Form 4a, 4b, 4c and 4d.

3-

Before allowing commencement of works, all your MEP drawings including the A/C and/or Electrical to be approved by EMAAR review team and the concerned regulatory authorities like DCD. We would need at least an ‘Initial Approval’ from DCD before allowing you to start works on site. DM and Final approval can follow during the time works are being done on site. Please find herewith below a tentative list of documents/certificates required to be submitted before starting works on site: a.

Appointment letter for the contractor by the Tenant confirming the name of the main contractor who has been appointed for the works. The contact details of the person incharge of the project from the contractor’s side should also be mentioned in the letter.

b.

CAR Insurance policy worth AED 3,000,000. The policy must be valid from the start date to the end date of the project (including all dismantling and/or construction works).

c.

Undated security check in favour of Emaar Malls Group PJSC worth AED 35,000. This is a fitout deposit in case the contractor does any damage to the Landlord property. The documentation (as attached) should be submitted along with the check as well.

d.

You also need to submit the completed ‘Work Permit’ form along with the valid trade license copies of you and your contractor (including all sub-contractors if any) and the copies of the Labour cards/passports of the people who will be working on site. The ‘Work Permit’ form will be given to your contractor once you are ready to start on site

e.

Once all documents, insurance etc. are in order, we can give you the go ahead in coordination with our local FM team to start works.

f.

Method statement and risk assessment. Page 131 of 148

11.9

g.

Also our appointed consultants CML will be conducting regular site checks during the period your works are going on and issuing ‘Site Observation (SO)’ reports. The Tenant/Tenant contractor will have to rectify as per the SO comments and get it checked and signed off by CML. Please be informed that opening will not be allowed till the time all SO are rectified and signed off.

h.

Fire Sprinkler value and hot works permit to be submitted by Tenants contractor.

Pest Control During Fit out It’s an EMG requirement that prior to a Tenant beginning their fit out that they employ the EMG nominated pest control provider, details of which can be obtained by request from the Landlords Retail Delivery Team. The Tenant must engage directly the nominated service provider and pay them directly prior to fit out commencement, the pest control service must be in place for the entire length of the fit out period.

11.10

Fit Out

1-

The Tenant is responsible for ensuring that their fit out works are carried out to the satisfaction of the EMG’s Retail Delivery Team, and they are consistent with the approved design, and comply with Municipality and any other applicable statutory requirement.

2-

The Tenant must also ensure that the works are being carried out in accordance with Health and Safety Standards and rules. The Tenant is also responsible for ensuring that their contractors do not in any way compromise the life and building safety on site in executing their fit out.

11.11 111.12

Safety Induction The Tenants fit out contractor will be required to attend a Safety Induction prior to commencement of any fit-out. Inspection Cap & Charges

1-

The Tenant contractor is expected to carry out the fit-out of MEP & Architectural elements within the retail space in total conformity to the approved drawings, in accordance to the local authority requirements, ensures future maintenance access and is to the best & safe installation practices.

2-

The Tenant contractor shall invite the Landlord’s inspection team for progress inspections & witnessing of testing, upon achieving a mile stone activity prior to proceeding with further works. Prior to inviting for inspections/ witnessing of tests, the contractor shall ensure that the installation being offered for such inspections are complete in all respects and conforms to approved details.

3-

The Landlord shall, at his discretion, levy a penalty on the Tenant, for repeat inspection requests/ test witnessing for the same element of work more than twice. e.g. A ceiling closure inspection would be responded to with an approval or with a re-submit status with an issuance of snag list. In case of a Resubmit-status, the contractor shall attend to the hi-lighted snags and request for re-inspection for ceiling closure. In the event of a failure status of this re-inspection then a penalty shall be levied upon the Tenant. Such penalties shall be 3,000 AED per inspection visit. Penalty shall be levied on every failed inspection/testing, excepting the first such occurrence. Settlement of such accrued penalties shall be part of the pre-opening requirements.

4-

The MEP inspection team shall be invited to inspect the installations at the following stages as a minimum: • • •

5-

Pre-Ceiling Closure Pre-Live Test Pre-Opening.

The test witnessing team shall be invited to witness the Tenant’s testing of various elements as listed under the Testing & Commissioning section of this manual.

Page 132 of 148

11.13

Ceiling Closure Inspection

1-

After completion of the MEP installations, the Tenants contractor should request the Landlords inspection prior to closing the ceiling. Closing the ceiling prior to receiving the Landlords written approval is at the Tenants contractors own risk.

2-

It is the Tenants responsibility to provide the correct number of service access hatches, of the correct size and in the correct locations.

11.14 1-

Hours of working Working hours are subject to fluctuation dependent upon location, events, national holidays, clarification must be sort from the Landlords TC/PM.

Page 133 of 148

12.0 CLOSE OUT

12.0

CLOSE OUT

12.1 12.2 12.3 12.4 12.5

Testing & Commissioning (T&C) Shop front / Structural Engineer Pre-Opening Documentation Consent to Trade Maintenance Requirements

Page 134 of 148

12.0

CLOSE OUT

12.1

Testing & Commissioning (T&C) 1-

As a pre-requisite to trading, Tenant is expected to carry out proper Testing & Commissioning (T&C) of his installed MEP equipment and systems. The tests will be witnessed by EMG representatives. Approved test sheets shall form part of close-out documentation.

2-

Proper testing of Tenant installations is required for validating the Tenant systems vis-à-vis the approved details and to ensure the integrity & interfacing with the Mall base-built systems and assuring the operation of life safety systems.

3-

To enable proper T&C of the installed MEP systems, the Tenant is required to include adequate 'time slice' within their construction program. The time allocated shall be sufficient to carry out testing, witnessing and repeating the same if necessary. Delays to opening due to inadequate T&C shall be to the Tenant’s account.

4-

The tests shall be carried out by the Tenant contractor using skilled technicians. Failing which, the Tenant contractor shall appoint a 3rd party T&C agency to carry out whole or a part of the testing. Prior approval shall be obtained from EM-RDT if any such 3rd party is proposed. The EMG pre-approved 3rd party testing agencies are: • • • • • • •

CSA (055 966 4818 – Anil Chacko) Gulf Electrical & Mechanical Engineering Mall (04 339 1807) RR Building Contracting (04 333 1450) (Excluded fit-out projects carried out by RR) SESC (050 885 0887 – Ian Brown) Trent Technical Services (04 399 6591) Triobiz LLC. (06 766 4095) Velosi (055 992 2278 – Siva Sankaran)

5-

The Tenant / Tenant’s contractor shall submit, along with submission of detailed MEP design, the Testing & Commissioning method statements along with report formats for EMG-RDT review & approval prior to commencement of T&C.

6-

No unit will be permitted to open for trade unless all inspections by Government bodies have been carried out, and all permits and approvals from local Authorities and EM have been obtained and above mentioned documentation are received.

7-

The tests shall be carried out progressively along with the progress in installation. Timely inspection requests shall be raised through the PM/Tenant Coordinator. The tests as shown on the adjoining schedule, shall be carried out as a minimum and the same shall be offered for witnessing and approval. Other tests, as required by specialist service providers and statutory authorities shall also be carried out by the Tenant contractor.

8-

We encourage the Tenant’s complete attention to these governmental and EM requirements and expect them to approach the various statutory agencies at an early stage of the fit out process, and to allow the required time for these permits within the fit out program. This would ensure the unit to commence trading on the contracted opening date.

Page 135 of 148

9

-Schedule of Tests:

Trade

HVAC

Hydraulics

Electrical & ELV Systems

MEP System Interfacing

Service

Testing & Commissioning Activity

Testing Agency

Chilled Water

Pipework Pressure Test

Tenant Contractor

Chilled Water

Flushing & Water Quality Analysis

3rd Party

Chilled Water

Flow Balancing

3rd Party

FCU/ FAHU Air Side

Air Balancing

3rd Party

Kitchen Extract

Hood/Fan/Ecology Unit Commissioning

Smoke Extract

Alarm & Fan Startup Simulation (Anchor)

Drainage

Gravity Test

Drainage

Flow Test

Water Supply

Pipework Pressure Test

Fire Protection

Pipework Pressure Test

LPG System

Pipework Pressure Test

Hood Fire Suppression

System Commissioning

Power & Lighting

Insulation Resistance Test (Cold)

3rd Party

Power & Lighting

Continuity Test (Cold)

3rd Party

Power & Lighting

Loop Impedance Test (Live)

3rd Party

Power & Lighting

ELCB Test (Live)

3rd Party

Fire Alarm

Continuity Test (Cold)

3rd Party

Fire Alarm

Cause & Effect

LPG System

LPG with Fire Alarm

Fire Protection

Supervisory Valve with Fire Alarm

Kitchen Hood

Hood Fire Suppression System with FA

Kitchen Hood

Hood Fire Suppression System with LPG

Fire Alarm

Tenant FACP with Mall Main FA System

Fire Alarm

Tenant FACP with DCD 24x7 System

Specialist Vendor Specialist Vendor Tenant Contractor Tenant Contractor Tenant Contractor Tenant Contractor Tenant Contractor Specialist Vendor

Specialist Vendor Specialist Vendor Specialist Vendor Specialist Vendor Specialist Vendor Specialist Vendor Specialist Vendor

Note: The above test results will be accepted only if they are witnessed by EM technical team or its authorized representatives.

Page 136 of 148

12.2

Shop front/Structural Engineer. In accordance with EMG Fit out Requirements, upon completion of tenancy fit out works and prior to the trade date the Tenant must present to EMG Retail Delivery Team certification by a Structural Engineer for all shopfronts. EMG requires that the Tenant employs a Structural Engineer to design, document and certify the shop front installation. The engineer must possess nationally recognized qualifications. The procedure can be summarized as follows: •

The Tenant is to engage a Structural Engineer, in addition to the Retail Designer, and provide the name and contact details to the EMG Project Manager/Tenant Coordinator.

•

The Structural Engineer is to liaise with the Retail Designer to design and document the installation of the shopfront in compliance with all relevant statutory requirements.

•

The Structural Engineers design documentation is to be submitted to the EMG Project Manager/Tenant Coordinator with the Tenants final design documentation submission. Please note: EMG will not permit any fit out works to commence on site until the Engineers drawings have been received and issued.

•

The Structural Engineer is to inspect the installation of the shopfront at least once during construction when all structural elements have been installed (and prior to Structural connections being concealed by the ceiling installation or other building elements).

•

The Structural Engineer is to inspect the shopfront again on completion of the works. On the proviso that the shopfront has been installed in accordance with the prescribed design, the Structural Engineer is to certify that the shopfront, its fixings, framing and connections to the base building structure are in accordance with good engineering practice.

•

The Tenant is to provide a copy of the Structural Engineers Certification to EMG Project Manager/Tenant Coordinator prior to the trade date. Please note that the tenancy shop fittings works will not be permitted to commence on site until the Tenant has provided a copy of the Structural Engineers design documentation.

12.3

Pre-Opening Documentation 1-

Tenant & his fit-out contractor are expected to submit the listed documentation as a minimum: • • • • • • • • • • • • • • • • • • • • • •

DM Completion certificate DCD Completion certificate. DCD NOC for gas supply (F&B units). DCD 24x7 Direct Alarm Monitoring System commissioning report DCD approval for Fire Alarm & Fire Fighting systems layout DCD attested Maintenance Contract for Life Safety Systems. DEWA approval for retail electrical scheme. DEWA account in Tenant’s name for water connection DM decor permit DM (Drainage & Irrigation Department) approval for Drainage system DM (Food Control Department) approval for the Kitchen layout (F&B units) DM NOC from food control department to start operating ( F&B units) Independent FACP interfaced to Building Main System Commissioning Report. LPG commissioning report LPG third party test report Kitchen hood Fire Suppression Systems commissioning report Pressure Test certificates for Water Supply, Chilled Water and Fire Fighting Pipe work. Electrical cold and live tests Chilled Water Flushing & analysis certificate Chilled Water and Air Balancing report (including FCU, FAHU, Extract System, etc.) Kitchen hood & Ecology Unit commissioning report Official letter from ecology unit manufacturer confirming 100% elimination of Grease, Smoke & Odor prior to discharge to external Ambient Page 137 of 148

• • • • • • • • • • • • • • 2-

No unit will be permitted to open for trade unless all inspections by Government bodies have been carried out, and all permits and approvals from local Authorities and EMG have been obtained and above mentioned documentation are received.

3-

We encourage your complete attention to these governmental and EMG requirements and expect you to approach the various statutory agencies at an early stage of the fit out process, and to allow the required time for these permits within your fit out program. This would ensure your unit to trade on the contracted opening date.

12.4

12.5

Water proofing liability letter Drainage installation liability letter Drainage pipes gravity & flow test certificate BMS interface commissioning report. AMC for maintenance of extract system with EMG-HFM-F&B AMC for Grease Trap Maintenance & Bacteria Dosing. AMC for Pest Control for the entire leased area and Licensed area Discard Oil Contract AMC for LPG – Maintenance & Service AMC for General Maintenance (MEP and Civil) & cleaning (terrace, shop front, signage) As-Built drawings Attendance to EMG pre-opening snag list and Hoarding removal permit from EMG. Structural Engineers sign off on shopfront installation EMG Final Clearance.

Consent to Trade 1-

The Landlords representative will upon receipt of the relevant certification and due settlement of all financial liability, issue formal consent to trade documentation, to include any snagging comments made by the Landlord during pre-opening inspection.

2-

The Tenant is obliged to rectify and snags/defects as per the inspection list within 14 days and notify the Landlords nominated representative to organize a re-inspection. Maintenance Requirements The tenant while commencing to trade and/ or during the trading phase are expected to adhere to the following maintenance requirements Maintenance activities would be recommended in compliance with the following International Standards: • • • • • •

SFG -20: Standard Maintenance Specification for Mechanical Services in Building CIBSE Guides & Regulations: Chartered Institute of Building Engineers provides a guideline for commissioning, auditing and surveying the conditions of MEP facilities. EN & BS Guidelines BSRIA :Building Services Research and Information Association NFPA Codes and Standards OEM Recommendations

Page 138 of 148

Sr. No

1

System

Requirements

Potable Water System

Sewer system (Kitchen

•

Tenant’s contractor to maintain the internal domestic water system which is located inside the tenancy, tenant is liable to rectify any leakage/damage due to poor maintenance including all related fixtures.

•

With regards to water meter which is located in the nearest riser, is to contracting directly with DEWA and will be billed directly by DWEA based on its actual consumption and metered usage.

•

Tenant’s maintenance contractor to employ maintenance regime in order to keep the above mentioned systems are free of blockages, dirt accumulation and leakages. Additionally, it is mandatory to provide accessibility to cleanouts and PM/CM records whenever it is requested. Any illegal connections to one of those drainage systems or misusing floor traps that may subject the tenant to penalization.

•

Each F & B outlet must maintain their own grease traps by using a qualified maintenance provider. Grease traps should be cleaned on a regular basis, at least twice a week. It is also recommended to add approved necessary chemical additive treatments to the system to eliminate grease clotting and blockage.

•

The Tenant acknowledges and agrees those AHUs, FCUs and any other related HVAC equipment (including make-up fresh air units and smoke extract fans and all HVAC stub-outs which are provided by the landlord) and within the tenants premises, must be fully accessible for routine maintenance all times.

•

TDM, its FM team, service providers, employees and invitees may at all times, on reasonable notice (except in the case of emergency where no notice shall be required), enter the premises to view the state and condition thereof and to carry out repairs, maintenance to the premises or to any part thereof (and the services conduits whether serving the Premises or any other part of the Mall) in compliance with TDM’s obligations.

•

Mall authorized personnel requiring working within the Tenants space may generally only address Landlord owned and controlled equipment and which may be connected to Tenants systems.

•

The Tenant shall not hold or seek to hold the TDM FM team or its service providers responsible for any damage to any person or loss of property or goods arising out of such access or such activities in the Premises.

•

It is mandatory that all F&B tenants equipped with an Ecology Unit must contract for a comprehensive periodic maintenance program and submitting a copy of such documentation including its service contract specifications to Mall Management.. Regular inspection visits will be conducted by Mall Management as well to inspect the Ecology units and Back of the House tenant’s area.

•

Personnel deemed competent and experienced should carry out the Operations and Maintenance activities on the Gas Distribution System this would include the gas detection and any other services that may interfaced to the system. The methods of installation, operations and maintenance should be in accordance with the general and local Health and Safety regulations (DCD). The scheduled maintenance activities should be duly fulfilled to maintain the integrity of the TDM system.

waste system, Grey 2

drainage, Soil drainage & AC condensate drainage):

Tenant 3

4

Grease Trap

Cleaning

HVAC Equipment

Tenant Ecology 5

6

Maintenance

LPG System •

Electrical 7

8

System

•

All Tenants are responsible for any Electrical repair and maintenance requirements within their leased premises and which must be coordinated directly between the tenant and the tenant`s designated sub-contractors as dirty, pitted or worn contacts can lead to overheating of starters, equipment failure, and cause interference on communications equipment. Lack of attention may result in fusing together of the contacts which could prevent a shutdown in an emergency.

•

The Tenant acknowledges and agrees that all base build Electrical Isolators, must be fully accessible for routine maintenance all times.

•

Each Tenant must install and maintain their own Electrical Distribution System by using a qualified maintenance provider. SMDB / DB should be inspected on a regular basis, as per SMG2000.

–

General

Tenants SMDB/DB

Page 139 of 148

•

Maintenance provider shall maintain an updated copy of the electrical load schedule, Power & Lighting Drawing, and approved live test certificate inside each panel and ensure all electrical installations, and T&C to comply with BS 7671:June 2008 (2011) or (latest) and DEWA Regulation (For Dubai, other regions shall comply with the local authorities regulations jurisdiction).

•

The maintenance provider shall ensure that all the connections are tightened and no signs of any loose connections for all the electrical installations.

•

All the service reports shall be kept with the tenants documents.

• Sockets 9

11

Power

Outlets

Lighting 10

&

and

•

The Tenant shall inform the Maintenance Provider for any fused lights within the tenants’ premises to maintain the consistency of safe visibility and shopping experience to the Malls’ visitors. It is recommended to use a long life and energy sufficient lamps (for example; LED).

•

All the LSS shall be maintained and contracted by a Civil Defense (DCD, for Dubai) approved contractor. The Maintenance Provider shall conduct a Preventive Maintenance and keep a record of the Preventive / Corrective Maintenance inside the FACP. The fire extinguishers shall be kept visible and accessible to be used in case of emergency.

re-

lamping

Life & Safety System

The maintenance provider shall ensure that all the Sockets / Power Outlets installed safely and comply with the local authorities’ regulations (DEWA & DCD, for Dubai) and BS 7671: June 2008 (2011). The maintenance provider shall ensure that all the sockets/power outlets are labelled with circuit reference.

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Maintenance Audit Check list Sr. No

1

System

HVAC (AHU/FCU)

2

Plumbing & Drainage

3

Domestic Water

4

Electrical

Chick Points -

Check unit noise and vibration Accessibility PM/CM Records Duct Status Dampers status Filter Status Cooling Coil / Fins Status Strainer Status Bypass Status Sensors/Actuators status Condensate drain pipe Tray Pump status Electrical Connection and cable arrangement Overall condition of the unit(s)

-

Blockages Dirt Accumulation Leakages Detected Accessibility to Cleanouts PM/CM Records Illegal Connections Grease Separator Covered Floor Traps Status

-

Illegal Tapping Leakages Detected

-

Preventive/ Corrective Maintenance Records is fixed inside the Distribution Board. Base Build Isolator is accessible Incoming and outgoing cables are terminated and tightened properly Earth Bonding’s are properly installed Distribution Board is accessible and can be opened / closed properly All outlets - convenience, spur, etc. are labelled with circuit reference Electrical switches are functional and no damages Digital Timer for Signage is installed and set as per opening / closing time (External Facing Signage will be set as per sunset/mall closing hours) Approved Load Schedule is fixed inside the DB door and matching with existing connected loads Overall harnessing condition - connection and cable arrangement Overall condition of the unit(s) based on common best practices & standards.

-

5

Life Safety

-

Preventive/ Corrective Maintenance Records is fixed inside the FACP including AMC copy. Fire Alarm Panel is directly accessible in case of emergency, is healthy and showing NO faults & troubles. Manual Call Point protection cover with Audible Alert is installed Zone Control Valve opened and tagged Emergency and Exit lights are functioning Fire Extinguisher service maintenance updated Fire Hose Reels is readily accessible and service maintenance is updated.(If applicable) Storage Spaces/ Technical Rooms is provided with adequate fire alarm/protection system (if applicable) Life Safety Equipment functions as per approved Cause & Effect Matrix e.g. SEF, Smoke Curtains, etc. (if applicable)

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13.0 SUBMISSION CHECKLIST

13.0

SUBMISSION CHECKLIST EXAMPLE

Form 4a - Initial Concept Submissions Form 4b - Preliminary Design Submissions Form 4c - MEP Design Submission Form 4d - Final Design Submission (FDA)

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Initial Concept Design Submission Checklist (Stage 1)

Form 04a

Tenancy Details: Date: __________________________________________ Asset: __________________________________________ Shop Number: __________________________________ Shop Name: ___________________________________ Submitted by: ___________________________________

Before proceeding to the Preliminary Design Submission, It is a requirement that an Initial Concept Design is submitted for Emaar review/ comment. The Initial Concept Design submission should be focused more on the overall “concept direction” rather than detail at this early stage. This is to ensure that the proposed design concept meets Emaars high level of design standard and that the design concept reflects the guidelines and vision that is particular to each center. Consent to proceed to the Preliminary Design and subsequent Final Design Approval will only be issued once the Initial Concept Design has been agreed. Key Submission Requirements: All drawings must be submitted at 1:50 scale Plans for Anchor Stores and units bigger than 8000 sqft. can be submitted at 1:100 scale All drawings must be fully dimensioned, referenced and annotated in English. Materials and finishes to be used must be clearly indicated on drawings. Samples provided must portray the true physical properties of proposed materials including the manufacturers' details and be referenced to indicate intended location of usage. ***We do not want to see detail documentation at this stage. The Initial Concept Submission is for discussion purposes only.

Items to be submitted: 1.0 Visual Mood Board outlining concept intent & direction 2.0 Visual Finishes Board (Images only) 3.0 Reference images of current or previous tenancy fit outs 4.0 3D perspective sketch showing proposed shop front concept 5.0 Floor plan (Generic only) 6.0 Shop front elevation 7.0 Section through shop (Generic only)

NOTE: Once the shop front design has been approved, the revised 3D rendering must be rendered to a “High” standard/ quality. Wire/ flat or sketch-up type renderings will not be accepted. The revised rendering is issued to Senior Management for final sign off so the rendering must be done to a professional level. Page 143 of 148

Preliminary Design Submission Checklist (Stage 2)

Form 04b

Tenancy Details: Date: __________________________________________ Asset: __________________________________________ Shop Number: ___________________________________ Shop Name: ___________________________________ Submitted by: ___________________________________

The MEP documentation forms an important part of the final design approval, with the MEP documentation needing to be approved before onsite works may commence. Please ensure that the MEP design documentation is commenced and submitted only with the preliminary architectural design submission. Key Submission Requirements: All drawings must be submitted at 1:50 scale Plans for Anchor Stores and units bigger than 8000 sqft. can be submitted at 1:100 scale All drawings must be fully dimensioned, referenced and annotated in English. Materials and finishes to be used must be clearly indicated on drawings. Samples provided must portray the true physical properties of proposed materials including the manufacturers' details and be referenced to indicate intended location of usage. Items to be submitted:

DESIGN SUBMISSION 1.0

Detailed floor plan

2.0

Merchandise and fixtures plan

3.0

Furniture plan

4.0

Reflected ceiling plan

5.0

Preliminary lighting plan

6.0

All sections

7.0

All elevations (External & Internal)

8.0

External Shop front elevation

9.0

External Façade Rendering

10.0 Graphics and signage concept 11.0 Indicative finishes board (visual only) 12.0 Completed TVR (Cat 1) Form

Page 144 of 148

MEP Design Submission Checklist (Stage 2)

Form 04c

Tenancy Details: Date: __________________________________________ Asset: __________________________________________ Shop Number: ___________________________________ Shop Name: ___________________________________ Submitted by: ___________________________________

The MEP documentation forms an important part of the final design approval, with the MEP documentation needing to be approved before onsite works may commence. Please ensure that the MEP design documentation is commenced and submitted only with the preliminary architectural design submission.. Key Submission Requirements: All drawings must be submitted at 1:50 scale Plans for Anchor Stores and units bigger than 8000 sqft. can be submitted at 1:100 scale All drawings must be fully dimensioned, referenced and annotated in English. Materials and finishes to be used must be clearly indicated on drawings. Items to be submitted:

MEP SUBMISSION Electrical: 1.0 Electrical & power plan 2.0 Lighting plan & schedule 3.0 Firm alarm layout 4.0 Load schedule (in DEWA format) Plumbing: 5.0 Water distribution layout 6.0 Drainage layout 7.0 Gas – LPG layout 8.0 Firefighting layout 9.0 Fire hose reel layout 10.0 Fire suppression system (hoods)

HVAC 11.0 Ventilation layout 12.0 Heat load calculations 13.0 Kitchen Equipment details 14.0 Extraction Requirements 15.0 Reflected ceiling plan outlining: 16.0 A/C & Chilled water layo Page 145 of 148

Final Design Submission Checklist (Stage 3)

Form 04d

Tenancy Details: Date: __________________________________________ Asset: __________________________________________ Shop Number: ___________________________________ Shop Name: ___________________________________ Submitted by: ___________________________________

The Final Design Documentation Submission should contain all Architectural and Construction Details. It’s important that all the below documentation & information is submitted in order to ensure a successful approval process. Key Submission Requirements: All drawings must be submitted at 1:50 scale Enlarged details at 1:5/ 1:10 required for Final Design Submission Plans for Anchor Stores and units bigger than 8000 sqft. can be submitted at 1:100 scale All drawings must be fully dimensioned, referenced and annotated in English. Materials and finishes to be used must be clearly indicated on drawings. Samples provided must portray the true physical properties of proposed materials including the manufacturers' details and be referenced to indicate intended location of usage. Items to be submitted: DESIGN SUBMISSION 12.0 Detailed floor plan 13.0 Electrical plan 14.0 Floor finishes plan 15.0 Merchandise and fixtures plan 16.0 Furniture plan and specification 17.0 Reflected ceiling plan 18.0 All internal sections 19.0 All elevations (External & Internal) 20.0 1:10/ 1:20 Shop front elevation & section 21.0 1:5/ 1:10 shop front details 22.0 1:10 Intertenancy nib wall detail 23.0 1:10/ 1:20 internal joinery details 24.0 External & Internal 3D Rendering 25.0 Final finishes board & specification (Approved finishes to be submitted)

STRUCTURAL 28.0 Structural Engineers glazing drawings\ 29.0 Glazing specification schedule 30.0 Structural Engineers certificate

LIGHTING 31.0 Lighting plan 32.0 Lighting specification schedule 33.0 Samples of light fittings (where Req) 34.0 3D light rendering (Lux & Color Temp)

SERVICES 35.0 Core hole location plan (Incl size of core) 36.0 Plumbing and drainage plan 37.0 Location and housing detail for: Civil Defense – 24/7

GRAPHICS 26.0 1;5/1;10 shop front signage details

Civil Defense – FACP (Fire Alarm) DEWA – EDB (Elect Distribution Boar

27.0 Graphic/ VM package Page 146 of 148

14.0 - FORMS

14.0

FORMS

Form 03 Form 06 Form 11 Form 12 Form 13 Form 18 Form 22A Form 22E Form 22HF Form 22HP Form 22M Form 24

Tenant Authorised Representative Details Tenant Variation Request Tenancy Handover Actual Fitout Commencement Minutes of Meeting Fitout Completion Summary Report Store Fitout Snag List – Architecture Store Fitout Snag List – Electrical Store Fitout Snag List – Fire Protection Store Fitout Snag List – Plumbing Store Fitout Snag List – Mechanical Fitout Handover Form

Page 147 of 148

15.0

EXAMPLE OF REQUIRED DESIGN ARCHITECTURAL DOCUMENTATION

15.0

Examples of Required Design Architectural Documentation

15.1 15.2 15.3 15.4

Initial Concept Design Submission Preliminary Design Submission MEP Design Submission Final Design Submission

Page 148 of 148