EchoLife ET323 IP Phone
User Manual
HUAWEI TECHNOLOGIES CO., LTD.
EchoLife ET323 IP Phone V100R001
User Manual
Issue
01
Date
2007-09-10
Huawei Technologies Proprietary
EchoLife ET323 IP Phone V100R001
User Manual
Issue
01
Date
2007-09-10
Huawei Technologies Proprietary
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters.
Huawei Technologies Co., Ltd. Address:
Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China
Web Website:
http://www.huawei.com
Email:
[email protected].
Copyright © Huawei Technologies Co., Ltd. 2007. All rights reserved. reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.
Huawei Technologies Proprietary
EchoLife ET523 IP Phone User Manual
Contents
Contents 1 Installation ................................................................................................. 1
Packing List .........................................................................................................1 Cable Connections of the ET523 .........................................................................2 Wall Mounting.....................................................................................................3 ET523 Extension Board.......................................................................................4 Starting the Phone.......................................................................................4 Safety Compliance...............................................................................................5 Warranty ..............................................................................................................5 2 Product Overview...................................................................................... 6 3 Using the IP Phone .................................................................................. 11
Getting to Know the LCD..................................................................................11 Making and Answering a Call ...........................................................................15 Handset, Speakerphone and Headset Mode..............................................15 Multiple SIP Accounts and Lines .............................................................15 Making a Call ...........................................................................................16 Speed Dialing ...........................................................................................18 Making a Call by Using an IP-Address ....................................................18 Quick IP Call Mode..................................................................................18 Answering a Call ...............................................................................................19 Answering a Call ......................................................................................19 Do-Not-Disturb.........................................................................................19 Phone Functions During a Phone Call ...............................................................20 Call Waiting/Call Holding........................................................................20 i
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Muting/Deleting .......................................................................................20 Call Transferring ......................................................................................20 Three-Way Conference Call .....................................................................20 BLF/Presence ...........................................................................................21 Extension Board or Unit...........................................................................21 Call Features ......................................................................................................21 Customized LCD Screen & XML......................................................................23 4 Configuration Guide ............................................................................... 24
Configuring the Phone Through the Keypad .....................................................24 Configuring the Phone Through Web Browser..................................................28 Accessing the Web Configuration Menu..................................................28 Configuration Page ............................................................................................29 Advanced User Configuration ...........................................................................34 Individual Account Settings...............................................................................43 Saving the Configuration Changes ...........................................................50 Rebooting the Phone Remotely ................................................................50 5 Software Upgrade & Customization...................................................... 51
Firmware Upgrade Through TFTP/HTTP .........................................................51 Keypad Menu ...........................................................................................51 Web Configuration Interface ....................................................................51 Solution for No Local TFTP Server..........................................................52 Configuring the Local TFTP Server .........................................................52 Downloading the Configuration File .................................................................53 Managing Firmware and Downloaded Configuration File .......................53 6 Restore Factory Default Setting............................................................. 54 7 FAQs......................................................................................................... 55 8 Safety Precautions................................................................................... 56
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1 Installation
EchoLife ET523 IP Phone User Manual Thank you for purchasing the EchoLife ET523 IP Phone (the ET523 for short). ET523 is an affordable and high-quality IP phone designed for the small and large business enterprises.
1
Installation
Packing List The following items are included in the ET523 package. Verify the packing items. Contact your reseller immediately if any one is missing. Table 1-1 Packing items of the ET523
Item
Quantity
Main case
1
Handset
1
Coiled handset cord
1
Specialized power adapter
1
Straight-through cable
1
ET523 Quick Start
1
CD
1
Warranty Card
1
Certificate of Quality
1
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Cable Connections of the ET523 Figure 1-1 Connecting the ET523
Table 1-2 Descriptions of the ET523 connectors
No.
Connector
Description
(1)
Extension board interface
Connect the EXT directly to the main case of the ET532 through the provided connection cable. Draw power from the outlet or PoE power of the. ET523 main case.
(2)
LAN interface
10/100 Mbps RJ45 ports for the LAN (network) connections. Support PoE (802.3af), drawing power from both spare lines and signal lines.
(3)
PC interface
10/100 Mbps RJ45 ports for PC connections.
(4)
Power interface
5 V DC power socket.
(5)
Headset interface
2.5 mm headset socket.
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Wall Mounting The ET523 can be wall mounted. To position the phone on the wall, make a wood sustaining sustaining frame frame on the wall and place place two fixed hangers hangers on the frame. frame. Hang the back of the phone on the fixed hangers.
. To prevent the handset from falling down, pull out the handset retaining clip (extension downwards) from the slot, rotate the tab and plug it back with the extension upwards.
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ET523 Extension Board The ET523 supports two extension boards (EXTs), which provides up to 112 additional programmable extensions. Each extension board b oard has 56 multifunctional keys, dual color LEDs (red/green) (red/green) and supports supports busy lamp field (BLF) and bridged bridged line appearance appearance (BLA) for specific platforms. platforms. Connect the first first EXT to the phone with the PS2 cable supplied with extension board package. The first EXT draws power directly from the phone. Connect the second EXT to the phone with the PS2 cable. The ET523 will automatically reboot and power up the EXTs. Huawei recommends you to use an extra power supply for the second EXT.
Starting the Phone The ET523 will boot up first. The status light in the upper right corner of the EXT blinks in red. All of the LED indicators flash three times. The status light at the upper right corner of the EXT is steady on in green. Table 1-3 Connecting Connecting the ET523 ET523 with with the EXT
ET523 and EXT
EXT
Conne Connect ctin ing g the the ET52 ET523 3 with with the the EXT EXT
Conne Connect ctio ion n of two two EXTs EXTs
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Safety Compliance The ET523 phone complies with the FCC/CE/CCC and various safety standards. The ET523 power adaptor is compliant with the UL standard. Only use the universal power adapter provided with the ET523 package. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
Warranty If you purchased purchased the ET523 ET523 from a reseller, reseller, contact the reseller for replacement, replacement, repair or refund. If you purchase the product directly from Huawei, contact Huawei sales and service representatives for a Return Materials Authorization (RMA) number before you return the product. Huawei reserves the right to remedy the warranty policy without prior notification. Use a power adaptor provided with the ET523 or the extension board; otherwise, damages can be caused to the products and the manufacturer warranty warranty is void.
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2
2 Product Overview
Product Overview
Back view
Desk view
Side view
Table 2-1 key features of the ET523
Feature
Description
Open standard compatibility
SIP 2.0, TCP/IP/UDP, RTP/RTCP/SRTP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP (only client), PPPoE, TFTP, NTP
Network interfaces
Two full/half duplex 10/100Mbit/s Ethernet ports
High audio quality
Advanced DSP, silence suppression, VAD, CNG, AGC
Traditional features
Standard voice features including caller ID display, call waiting, call holding, call transferring, call forwarding, call blocking, call rejecting, mute, autodial, and off-hook auto dial
Advanced functions
Supporting multi-lines, multiparty conference call, up to 112 additional extensions, headset enabled, intercom, AES encryption
Advanced features
Customized ringtones, MLS, XML enabled, SRTP
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2 Product Overview
Description
Note:
DSP = Digital Signal Processing VAD = voice activity detection CNG = comfort noise generation AGC = automatic gain control MLS = multi-language support NTP = Network Time Protocol Table 2-2 Hardware specifications of the ET523
Item
Specification
LAN interface (Ethernet ports)
Providing two 10/100 full/half duplex Ethernet ports. Ethernet polarity can be auto detected. Either the straight through or twist cable can be used
Graphic LCD display
8 lines × 22 characters; The pixel is 131 × 64
Extension board support
Yes
Headset interface
2.5 mm headset port
LED
11 LEDs with different light patterns in two colors (green/red)
PoE
Built-in auto-sensing IEEE 802.3af standard PoE
Universal switching
Input: 100–240 V AC 50–60 Hz
Power adaptor
Output: +5 V DC, 1200 mA, UL certified
Dimension (W × H × D)
215 mm × 82.1 mm × 215 mm
Weight
0.8 kg
Temperature
0°C to 45°C
Humidity
10% to 90% (non-condensing)
Compliance
FCC/CE/CCC
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Table 2-3 Technical specifications of the ET523
Item
Specification
Lines
4 direct lines with 7 speed dial keys and up to 11 concurrent calls. Additional 112 speed dial keys are expanded through connecting two ET523 EXTs.
Supported protocol
SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP/SNTP, TFTP, SIMPLE/PRESENCE protocols. Supporting multiple SIP accounts and up to 11 media channels at the same time. Supporting SIP PUBLISH method (RFC 3903), SIP Presence package (RFC 3856, 3863) for the use of 7 MFKs and ET523 EXT, SIP Dialog package (RFC 4235). Supporting SIP MESSAGE method (RFC 3428). Up to 100 incoming IM messages can be stored (drops the latest IM message).
Display
8 lines × 22 characters; The pixel is 131 × 64.
Function keys
Device management
Seven dedicated keys: MSG (message), Hold, TRNF (transfer), CONF (conference), SPEAKER , SEND, MUTE/DEL
One menu key and four navigation keys
LED indicators that can be on in two colors.
Supporting the upgrade of the NAT-friendly remote software (through TFTP/HTTP) for deployed devices including behind the firewall/NAT, auto/manual provisioning system, GUI interface, and address book. Supporting Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ). Supporting the ET523 extension board and diagnostic mode for keys on ET523 extension board.
Audio features
Hands-free, handset and headset modes in full duplex. Advanced DSP. Dynamic negotiation of codec and voice payload length. Supporting the G.723,1 (6.3K), G.729A/B, G.711 µ/A, G.726-32K, G.722 (wideband), GSM and iLBC CODECs. 8
EchoLife ET523 IP Phone User Manual
Item
2 Product Overview
Specification In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO). Silence suppression, VAD, CNG, and AGC. AEC with AGC for headset, handset and speakerphone modes. Supporting the sidetone, adaptive jitter buffer control (patent-pending) and packet delay & loss concealment.
Telephony features
Intuitive GUI, download of the phonebook (XML), MLS, voice mail indicator, download of custom ringtones. Call holding, call transferring (attended/blind), Do-Not-Disturb, call forwarding, call waiting, call waiting caller ID display, mute, redial, call log and volume control, caller ID display or block, multi-party conference call, dialing with a prefix, off-hook autodial, auto answer, early dialing and speed dialing. Supporting anonymous call by using privacy header.
Network and provisioning
Through the keypad/LCD, web browser, or secure (AES encryption) central configuration file, manual or DHCP network setup. Support NAT traversal by using IETF STUN and symmetric RTP. Supporting the IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS.
Firmware upgrade
Supporting firmware upgrade through the TFTP or HTTP; Supporting authentication of configuration files before changing. Providing the specific URL for users to download configuration files and upgrade firmware files.
Advanced server features
Message waiting indicator. Supporting DNS SRV query and the Fail Over function of the SIP server. Supporting the customized idle screen by downloading XML through HTTP/TFTP.
Security
DIGEST authentication and encryption by using MD5 and MD5-sess, SRTP.
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Item
2 Product Overview
Specification
Note:
ACE = Acoustic Echo Cancellation AGC = Acoustic Gain Control GUI = graphic user interface DHCP = dynamic host configuration protocol
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3 Using the IP Phone
Using the IP Phone
Getting to Know the LCD
Table 3-1 LCD icons
No. (1)
(2)
(3)
(4)
Icon
Status
Meaning
Blinking
The network connection fails.
Solid
The IP address is received and the SIP server is registered successfully.
blank
SIP proxy/server is not registered.
ON
The handset is off-hook.
OFF
The handset is on-hook.
ON
The headset is enabled.
OFF
The headset is disabled.
ON
The speaker is enabled. 11
EchoLife ET523 IP Phone User Manual
No.
Icon
3 Using the IP Phone
Status
Meaning
Blinking
The phone rings.
OFF
The speaker is disabled.
(5)
ON
The volume is indicated with the bars shown on the left. From low to high, the volume can be set as 0–7 level. You can adjust the volume by pressing UP/DOWN.
(6)
Blinking
The Do not Disturb function is enabled.
OFF
The Do not Disturb function is disabled.
ON
The icon indicates calls are forwarded. It is displayed on the LCD only when call forwarding-unconditional is enabled.
OFF
The call forwarding function is disenabled.
ON
Real-time clock:
(7)
(8)
If you correctly set the IP address of the NTP server, the clock is synchronized to time server of Internet; otherwise it will show the power-on duration since the last reboot. (9)
192.168.1 01.25
ON
Phone IP address, which is gained after the ET523 boots up.
(10)
Monday, July 1
ON
User number:
USER 8888
It displays the date, name/EXT name and SIP user ID of primary account (Account 1) if you have set these through the web browser.
The NTP server and time zone needs to be configured through the web browser.
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Figure 3-1 Getting to know the keypad
Table 3-2 ET523 keypad
NO
Key
Description
(1)
LINE1–LINE4
Four line keys with multi-color LED line indicators. Each line key supports one individual SIP account.
(2)
UP
Move the cursor up in the menu. Increase the speaker or handset volume when the phone off-hook. You can only adjust the counterpart's volume (maximum 7 bars). If you missed a call, press UP to enter Missed Call. 13
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3 Using the IP Phone
Key
Description
DOWN
Move the cursor down in menu. Decrease the speaker or handset volume when the phone is off-hook. You can only adjust the counterpart’s volume (maximum 7 bars). Press DOWN to access Phone Book in the idle mode.
LEFT
(4)
When you browse the menus, press LEFT to return to previous menu.
RIGHT
Move cursor right.
OK
The round key among navigation keys. In the idle mode, press OK to enter the user menu.
(3)
Move the cursor left.
Press OK to select an item displayed in the user menu.
Speed Dial/BLF/Presence Indicator
Seven keys located on the lower right corner of the keypad with multi-color line indicators.
HOLD
Keep the current call on hold, and press the corresponding LINE key to resume the call.
SPEAKER
Hands-free key: Press the key to enter the hands-free mode; press it again to exit the hands-free mode.
SEND
Programmable speed-dial keys. BLF or presence indicator.
Confirm/Send key: press the key to send a call after you have dialed phone numbers. Note: If you do not press SEND, the number will be sent after a pre-configured time delay.
Redial function: After the phone is off-hook, press the key to redial the last dialed number.
(5)
0 – 9, *, #
Standard phone pad: 10 digits, 26 alphanumeric letters, and special characters for context sensitive applications.
(6)
TRNF
Transfer the current call to another number.
CONF
Set up a conference call for the caller and callee. 14
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3 Using the IP Phone
Key
Description
MSG
Receive the voice mails.
MUTE/DEL
Mute the call (the other party cannot hear your voice). Ignore (reject) an incoming call. Enable/disable the Do-not-Disturb function when the phone is idle. Delete the incorrect inputs.
Making and Answering a Call Handset, Speakerphone and Headset Mode The call can be switched between the handset and speaker/headset modes. To switch between handset and speaker/headset mode, press the hookswitch or SPEAKER .
Multiple SIP Accounts and Lines The ET523 can support up to four independent SIP accounts. Each of the four line keys (LINE1–LINE4) is mapped to one SIP account. In off-hook state, when you press the corresponding Line key or continuously press the same line key, the phone will switch among the four accounts. If the name of an account is configured, then it is displayed on the LCD and a dial tone is heard. For example: configure Account Name of the four SIP accounts as AAA, BBB, CCC and DDD. Ensure each account is activated and registered on the VoIP server or IP-PBX. When LINE1 is pressed, you will hear a dial tone and see AAA on the LCD display; when LINE2 is pressed, you will hear a dial tone and see BBB on the LCD display, and the operation result is as same as pressing LINE3 and LINE4. The same function can also be performed when you press any idle Line key continuously. The LCD displays the used account and the dial tone can be heard.
To make a call, select the line you wish to use. The LED of the corresponding line will light up. Switch lines before dialing by pressing the same LINE key continuously until the desired account is displayed on the LCD and the dial tone is played. For example: when LINE1 is pressed, the LCD displays AAA; If LINE1 is pressed twice, the LCD displays BBB and the subsequent call will be made through SIP account 2 BBB.
When the phone is idle, press the corresponding key to answer the incoming call designated to a specific account. If the corresponding line is occupied, the ET523 will 15
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flash the LED of the next available LINE key (from left to right) to remind you an incoming call. This feature should be supported by the SIP server. When a line is in use, its corresponding LED will light up, indicating the line is active.
Making a Call Dialing You can dial a number as follows:
Step 1
Pick up the handset; or press SPEAKER , or enable the headset; or press a LINE key to activate it.
Step 2
The phone will play a dial tone and the primary line (LINE1) LED will light up. You can also select another SIP account by pressing the corresponding LINE key.
Step 3
Enter the phone number and press SEND.
Redialing You can redial the last dialed phone number as follows (for the redialed number, the phone will use the same SIP account for dialing the last phone number):
Step 1
Pick up the handset; or press SPEAKER , or enable the headset; or press a LINE key to activate it. The corresponding LED will light up and you will hear a dial tone.
Step 2
Press SEND and the phone will redial the last dialed number.
Dialing Through the Call History Call a phone number from the phone’s call history. (when placing a call from the history, the phone will use the same SIP account used for the last incoming/outgoing/missed call).
Step 1
Press OK to access main menu.
Step 2
Select Call History. Then select Received Calls, Missed Calls or Dialed Calls depending on your requirements.
Step 3
Select a phone number by pressing the navigation keys.
Step 4
Press OK to select.
Step 5
Press OK again to dial.
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Dialing Through the Phonebook You can call a number through the phonebook. Each entry in the phonebook can be assigned an individual SIP account. The phone will use that SIP account to make the phone call.
Step 1
Access the phonebook by:
Pressing DOWN.
Pressing OK . Then elect Phone book and press OK .
Step 2
Select a phone number by pressing the navigation keys.
Step 3
Press OK to select.
Step 4
Press OK again to dial.
Paging/Intercom The paging function is generally used or broadcasted over a public address system or when paging more than one person (also known as a group paging). The intercom function allows you to page a single extension and communicate through the hands-free mode. The paging is usually one-way broadcasting and Intercom normally is two-way communication over the speakerphone and/or microphone. The paging/intercom function can only be used when the Server/IP-PBX supports this feature and both the phones and PBX are correctly configured.
Step 1
Pick up the handset or press SPEAKER .
Step 2
Select an available LINE key.
Step 3
Press OK with displaying LINEx: PAGE USING on the LCD.
Step 4
Dial the phone number you want to use the Page/Intercom function.
Step 5
Press SEND. To use the PPPoE feature, you need to set the PPPoE account. The ET523 will attempt to establish a PPPoE session if any field of the PPPoE settings is set.
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Speed Dialing The seven multi-functional keys can be configured for speed dial. Press the speed dial key, the phone will automatically call the assigned extension. The multi-functional keys will function as LINE keys if all four LINE keys are busy. The LED will flash indicating the incoming call. Press the key to pick up the call. If any of the 7 function keys is corresponding to the call, the speed dial/BLF function will not work. For example, when the first multi-functional key is in use, you cannot use it for speed dialing/BLF.
Making a Call by Using an IP-Address Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy. VoIP calls can be made between two phones when:
Both phones have public IP addresses.
Both phones obtain the private or public IP addresses on the same LAN/VPN network.
Both phones can be connected through a router by using public or private IP addresses (with configuring a valid port or DMZ).
All the necessary ports should be open to the two phones. To make a direct IP call, do as follows:
Step 1
Press OK to access the main menu.
Step 2
Select Direct IP Call by using the navigation keys.
Step 3
Press OK to select.
Step 4
Input the 12-digit target IP address.
Step 5
Press OK to initiate the call.
For example, if the target IP address is 192.168.1.60 and the port is 5062 (such as 192.168.1.60:5062), input 192*168*1*60#5062. The * key represents a dot “.”; and the # key represents a colon “:”. Press OK to dial.
Quick IP Call Mode Dial an IP address in the same LAN/VPN network by keying in the last octet of the IP address. This simulates a PBX function using the CMSA/CD without a SIP server. In this mode, the controlled static IP address is recommended to use. In the Advanced Settings page, set the Use Quick IP-call Mode to Yes. When #*xxx is dialed (the range of x is 0–9 and xxx is no larger than 255), a direct IP call is initiated as aaa.bbb.ccc.XXX. aaa.bbb.ccc is the local IP address regardless of the subnet mask. The numbers #*xx or #*x are also valid. The leading 0 is not mandatory 18
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For example:
192.168.0.2 calls 192.168.0.3—dial #*3, followed by SEND. 192.168.0.2 dials #*3; #*03; or #*003, which means the same––call 192.168.0.3.
192.168.0.2 calls 192.168.0.23––dial #*23, followed by SEND.
192.168.0.2 calls 192.168.0.123––dial #*123, followed by SEND. If the SIP Server is configured, a Direct IP-IP call still works. If you use the STUN, the Direct IP-IP call will also use the STUN. Set Use Random Port to No when completing Direct IP calls.
Answering a Call Answering a Call
One incoming call: The phone rings with the selected ringtone. The corresponding account LINE flashes. Pick up the handset, press SPEAKER , enable the headset or press the blinking LINE key to answer the call.
Multiple incoming calls: The call waiting tone (discontinuous tone) is played. The next available line will flash in red.
Paging/Intercom enabled: The phone beeps for one time. and then automatically establishes the call through the hands-free mode. (This feature must be supported by the PBX/server.)
Do-Not-Disturb To block all incoming calls, you can enable the Do-not-Disturb function. The phone will not ring, and callers will be directed to the voicemail if you have one. To enable/disable this function, press MUTE/DEL in the idle mode and do as follows:
Step 1
Press OK .
Step 2
Select Preference by pressing the navigation keys and press OK .
Step 3
Select Do Not Disturb by pressing the navigation keys and press OK .
Step 4
Select Enable DND or Disable DND depending on your requirements and press OK .
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Phone Functions During a Phone Call Call Waiting/Call Holding
Hold: Keep a call on hold by pressing HOLD.
Resume: Resume the call by pressing the corresponding LINE key with a blinking LED.
Multiple calls: Automatically keep an active call on hold by selecting another available LINE key or answering another call. If there is an incoming call when all lines are in use, the call waiting tone (discontinuous tone) is displayed.
Muting/Deleting To mute/unmute the speaker during a call, press MUTE/DEL. Then LINEx: MUTE is displayed on the LCD for the muted call. To ignore/reject an incoming call, press MUTE/DEL while phone is ringing.
Call Transferring The ET523 supports both blind and attended (or supervised) transferring:
Blind transferring: Press TRNF. Then dial the number and press SEND to transfer of the active call.
Attended (or supervised) transferring: Press a LINE key to make a call and automatically keep the active line on hold. Once the call is established, press TRNF. Then the current call is transferred and hang up on this phone. To transfer calls across different SIP domains, VoIP service providers must support this feature before the call can be transferred.
Three-Way Conference Call The ET523 can host conference calls and support three-way conference calls.
Initiating a Conference Call Step 1
Press CONF.
Step 2
Select the desired line to join the conference by pressing the corresponding LINE key.
Step 3
Repeat Step 1 and Step 2 for all parties to join the conference. This can be done at any time.
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Cancelling a Conference Call If you do not want to have a conference call after pressing CONF, press CONF again or the original LINE key. Then the call is resumed to a two-way conversation.
Ending a Conference Call If caller hangs up, then both two other parties will hang up automatically and conference is ended. If either the second party or the third parties hangs up, the rest two parties will establish the two way conversation. If both the second party and the third parties hang up, the caller will hang up automatically, then the conference is over.
BLF/Presence The seven multi-functional keys can be configured for the BLF or Presence function with a specified account. When the BLF or Presence is configured on one of the multi-functional keys, the speed dial function will only work when that line is not in use.
Extension Board or Unit The 56 multi-functional keys on the ET523 extension board function as the same as the multi-functional keys on the phone keypad. These function keys of the extension board are fully programmable but cannot be used as LINE keys.
Call Features The ET523 supports traditional and advanced call features. Table 3-3 Call features of the ET523
Key
Call Features
##30
Block caller ID (for all subsequent calls) Dial ##30 and then hang up after the dial tone. The callee’s LCD will display “anonymous” for each call.
##31
Send caller ID (for all subsequent calls) Dial ##31 and then hang up after the dial tone. The callee’s LCD will display the caller ID for each call.
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Key
Call Features
##67
Block caller ID (for one call)
3 Using the IP Phone
Dial ##67for a dial tone. Key in the number followed by #. The callee’s LCD will display the caller ID only for the current call. ##82
Send caller ID (for one call) Dial ##82for a dial tone. Key in the number followed by . Then the callee’s LCD will display the caller ID only for the current call.
##50
Disable call waiting (valid permanently) Dial ##50 and then hang up after the dial tone.
##51
Enable call waiting (valid permanently) Dial ##51 and then hang up after the dial tone.
##70
Disable call waiting (for one call) Dial ##70 and hang up after the dial tone.
##71
Enable call waiting (for one call) Dial ##71 and hang up after the dial tone
##72
Enable call forwarding-Unconditional Dial ##72 for a dial tone. Key in the forwarded number followed by #. Wait for dial tone. Then the LCD will display Call FWD Activated with an icon.
##73
Disable call forwarding-Unconditional Dial ##73 and hang up after the dial tone. The call forwarding icon will disappear.
##90
Enable call forwarding-Busy Dial ##90 for a dial tone. Dial the forwarded number followed by pressing SEND. Hang up after the dial tone.
##91
Disable call forwarding-Busy Dial ##91 and hang up after the dial tone
##92
Enable call forwarding-No answer Dial ##92 for a dial tone. Dial the forwarded number followed by pressing SEND. Hang up after the dial tone. Then the LCD will display Call FWD Activated.
##93
Disable call forwarding-No answer Dial ##93 and hang up after the dial tone.
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Customized LCD Screen & XML The ET523 supports both a customized LCD idle screen and a downloaded XML phonebook. For detailed information, contact your service provider.
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Configuration Guide
Configuring the Phone Through the Keypad To enter the menu, press OK . View the menu by pressing Up/Down. Press OK the selection of a menu item, and delete an entry by pressing MUTE/DEL . The phone automatically exits the menu in the following conditions: there is an incoming call, the phone is off-hook and the menu mode keeps idle for 20 seconds. Table 4-1 Keypad configuration menu
Item
Configuration Description
Call History
Display histories of received, dialed and missed calls.
Status
Display the network status, account status, software version, MAC address and hardware version of the phone.
Phone Book
Display the phonebook and related option.
Instant Messages
View instant messages if the Presence is supported by the service provider or PBX.
Direct IP call
Display the IP call menu.
Preference
Display user preference submenu, such Do-not-Disturb, ring tone, ring volume, customized XML idle screen or logo.
Config
Display configuration submenu, such as network, SIP account, upgrade path and method, factory reset function.
Factory Functions
Provide extra diagnostic tools for factory testing mode.
Reboot
Soft or warm reboot of the phone.
Exit
Exit from this menu.
Display Preference
Select the Preference submenu in the main menu. Press OK to enter this submenu, including:
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Configuration Description Do NOT Disturb
The DND function is turned on or off in the DO NOT Disturb menu. Ring Tone
Select different ring tones in the Ring Tone menu. Ring Volume
Press OK to hear the selected ring volume. Press LEFT or RIGHT to hear and adjust the ring volume. Download SCR XML
The phone will download the custom idle screen (if available). Erase Custom SCR
The custom idle screen will be erased and replaced by the default Huawei logo. Press OK to select the menu item. Press LEFT or select Back to return to the main menu. Display Config
Select the Config submenu in the main menu. Press OK to display the configuration selections: Network Enable/disable DHCP.
Set the IP address, subnet mask and gateway address through the keypad if the static IP mode is selected. SIP
Change SIP server settings for each account, including account, SIP proxy and outbound proxy, SIP user ID, SIP Auth ID, SIP password SIP transport and audio CODECs. Upgrade
Configure the firmware server and config server. Select either TFTP or HTTP to upgrade the firmware or configure the phone. Factory Reset
Key in the physical MAC address located on back of the phone. Press OK to restore the factory reset settings. Factory reset clears all configurations and restores the phone to factory settings. Press LEFT or select Back to return to the main menu. 25
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Item
Configuration Description
Display Factory Functions
Select the Factory Functions submenu in the main menu. Press OK to display the factory function items including the tools, which is used for factory testing and not recommended for users. Ethernet Loopback
Connect the PC port and LAN port with the Ethernet twisted pair cable. The test result is displayed on the screen. Use this feature to diagnose the state of the RJ45 jacks. Press OK to exit the diagnostic mode. Note:
Running the Ethernet Loopback mode with a normal connection will lose the IP address. Audio Loopback
Speak to the handset. If you hear your voice in the handset, your audio works fine. Press OK to exit the mode. Diagnostic Mode
All LEDs are on. Press any key on the keypad to display the button name in the LCD. Pick up the handset or press OK to exit the diagnostic mode. Press LEFT or select Back to return to the main menu. Display Reboot
Select the Reboot submenu in the main menu. Press OK to reboot the device.
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Figure 4-1 Menu tree of the ET523
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Configuring the Phone Through Web Browser The web server embedded in ET523 responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through any web browser.
Accessing the Web Configuration Menu To access the web configuration menu of the phone, do as follows:
Step 1
Connect the computer with the phone in the same network.
Step 2
Make sure the phone is powered on and displays the IP address.
Step 3
Start the web browser on your computer.
Step 4
Enter the phone’s IP-address in the address bar of the browser.
Step 5
Enter the administrator’s password to access the web configuration menu.
Note:
The web-enabled computer has to be connected to the same sub-network as the phone. This can easily be done by connecting the computer to the same hub or switch as the phone is connected to. In absence of a hub/switch (or free ports on the hub/switch), connect the computer directly to the phone by using the PC port on the phone. If the phone is properly connected to a working Internet, the phone will display its IP address. The format of the address is “xxx.xxx.xxx.xxx”, in which “xxx” stands for a number from 0-255. You need this number to access the web configuration Menu. For example, if the phone displays 192168000160, enter http://192.168.0.160 in the address bar of the browser. The default administrator password is admin; the default end user password is 123. Figure 4-2 Login page
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After changing the settings, click Update on the bottom of the page to save the change. Reboot the phone to have the changes take effect. If more settings need to be changed, you can click Update to save the change and get back to the configuration page again without rebooting the phone. Then click Reboot finally and all the changes take effect.
Configuration Page This section describes the options in the web configuration page. As mentioned, a user can log in as an administrator or normal end user. The functions available for the end user are as follows:
Status: Display the network status, account status, software version and MAC address of the phone.
Basic: Basic preferences such as date and time settings, IP address, multi-purpose keys and LCD settings are included.
Additional functions available to administrator are as follows:
Advanced Settings: Set advanced network settings, firmware/provisioning path and XML configuration settings.
Account (1-4): Configure each of the four SIP accounts.
EXT1, EXT2: Configure the extension module if the extension board is connencted. Figure 4-3 Status page
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Table 4-2 Device configuration–status
Field
Description
MAC Address
Indicates the device ID in the hexadecimal format.
IP Address
Displays the IP address of the ET523.
Product Model
Displays the product model information.
Software Version
Program: This is the main firmware release, which is used firmware upgrade. Bootloader: version of the bootloader, which generally is not changed.
System Up Time
Displays the power-on duration since the last reboot.
Registered
Indicates whether accounts are registered to the related SIP server(s). The ET523 can support four unique SIP profiles.
PPPoE Link Up
Indicates whether the PPPoE connection is enabled (when the phone is connected to a DSL modem).
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Figure 4-4 Basic settings page
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Table 4-3 Device configuration–basic settings
Field
Description
End User Password
Contains the password to access the web configuration page. This field is case sensitive with a maximum length of 25 characters.
IP Address
The ET523 operates in two modes: DHCP/PPPoE mode: All the field values for the static IP mode are not used (even though they are still saved in the Flash memory). The ET523 acquires its IP address from the first DHCP server it discovers on its LAN. The host name and the domain name can be assigned by either DHCP server or manually. Preferred DNS can be changed but not recommended because the DHCP server handles all these.
Host Name and Domain Name: The special DHCP options that are added to the DHCP Discover and DHCP Request after configuration. Preferred DNS: It overrides other DNS servers we received from DHCP or PPPoE if configured
To use the PPPoE feature, the PPPoE account settings need to be set. The ET523 will attempt to establish a PPPoE session if any of the PPPoE fields is set. Static IP mode: Configure all of the following fields: IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary). These fields are set to zero by default.
Function keys 1–7
You can assign a function to the corresponding function key. The available functions include: Speed dial
Asterisk BLF Presence Watcher
Eventlist BLF
Each function is assigned to one of the 4 accounts and has a target user ID. Time Zone
This parameter controls the date/time display according to the specified time zone. If the DHCP Option 2 is enabled, the DHCP server can override and centrally control the Time Zone settings in the phone. The feature functions on the phone only when you have correctly set NTP server.
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Field
Description
Daylight Savings Time
This parameter controls whether to set the displayed time to the daylight savings time. If it is set to Yes and the optional rule is empty, then the displayed time will be 1 hour ahead of the normal time. The daylight savings time will be automatically adjusted according to the rule set in the Optional Rule field. The rule syntax include: start-time end-time and saving. Both start-time and end-time have the same syntax: month, day, weekday, hour, minute. Month: 1,2,3, …, 12 (for Jan, Feb, .., Dec)
Day: [+|-]1,2,3, …, 31 Weekday: 1, 2, 3, …, 7 (for Mon, Tue, .., Sun), or 0 that means the daylight saving rule is not based on weekdays but based on the day of the month. hour: hour (0–23) minute: minute (0–59)
If weekday is set to 0, it means the daylight saving time starts or ends at the given date. In this case, the day value cannot be negative. If weekday is not set to 0 and the day value is positive, then the daylight saving time starts on the first “day” iteration of the weekday (such as 1st Sunday, 3rd Tuesday etc). If weekday is not set to 0 and the day value is negative, then the daylight saving time starts on the last “day” iteration of the weekday (last Sunday, 3rd last Tuesday etc).This feature is supported on the phone only when you have correctly set the NTP server.). The saving takes “minute” as the unit. The saving time may also be preceded by a negative (–) sign if subtraction is desired instead of addition. When the default Automatic Daylight Saving Time Rule value is set to 3,2,7,2,0;11,1,7,2,0;60, which complies the rule of US. For example: US/Canada where daylight saving time is applicable: 03,02,7,02,00;11,1,7,02,00;60. This means the daylight saving time starts from the second Sunday of March at 2 am and ends on the first Sunday of November at 2 am. The saving is 60 minutes. 33
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Field
Description
LCD Backlight Always On
The backlight of the LCD can always be on if you enable the function. Otherwise, the backlight is on only when the phone is used.
Time Display Format
LCD time display in 12-hour or 24-hour format.
Date Display Format
Select one of the following formats: Year-Month-Day
Month-Day-Year Day-Month-Year
Display Clock instead of Date
If enabled, the clock will be displayed on the LCD instead of the date, user name and account number.
Disable in-call DTMF display
If enabled, the DTMF digits pressed during the call will not be displayed on the LCD for security reasons. The users who need to enter passwords to access voice messages or IVR applications are recommended to enable this function.
Mute Speaker Ringer in Headset Mode
If enabled, only when the headset is enabled, the ringtone is played through the headset and the corresponding LED blinks. It is set to No in Default.
Advanced User Configuration Advanced user configurations include the settings of advanced parameters, such as SIP configuration, Codec selection, NAT Traversal Setting and other configurations.
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Figure 4-5 Advanced settings page
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Table 4-4 Device configuration–advanced settings
Field
Description
Admin Password
Indicates the administrator password. Only the administrator can configure the Advanced Settings page. The Password field is purposely blanked for security reasons after Update and saving. The maximum password length is 25 characters.
G.723 Rate
G.723 audio codec encoding rate, either 6.3 kbps or 5.3 kbps. Check with the ITSP.
iLBC Frame Size
iLBC audio CODEC frame size, either 20 ms or 30 ms audio packed in the Ethernet packet.
iLBC Payload Type
iLBC audio CODEC payload type, between 96 and 127. The default value is 98.
Silence Suppression
This controls the silence suppression/VAD feature of the audio codec G.723 and G.729. If it is set to Yes, when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If it is set to No, this feature is disabled.
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Field
Description
Voice Frames per TX
This field contains the number of voice frames to be transmitted in a single Ethernet packet (be advised the limit is based on the maximum size of Ethernet packet, 1500 byte or 120 kbps). When setting this value, you should pay attention to the requested packet time (ptime used in SDP message). This parameter is associated with the first codec in the above codec preference list or the actual used payload type negotiated between the 2 conversation parties at the running time. For example, if the first codec is configured as G.723 and the Voice Frames per TX is set to 2, then the ptime value in the SDP message of an INVITE request will be 60 ms because each G.723 voice frame contains 30 ms of audio. Similarly, if this field is set to 2 and the first codec is G.729 or G.711 or G.726, then the ptime value in the SDP message of an INVITE request will be 20 ms. If the configured voice frames per TX exceeds the maximum value, the IP phone will use and save the maximum permitted value for the corresponding first codec choice. The maximum value for PCM is 10 (x10ms) frames; for G.726, it is 20 (x10ms) frames; for G.723, it is 32 (x30ms) frames; for G.729/G.728, 64 (x10ms) and 64 (x2.5ms) frames respectively. Pay attention to editing these parameters. Adjusting these parameters will also change the dynamic jitter buffer. The phone has a patent dynamic jitter buffer for handling algorithm. The jitter buffer range is 20–200 ms. You are recommends to use the default settings, and not to change these parameters as a common user. Incorrect settings will affect the voice quality.
Layer 3 QoS
This field defines the Layer 3 QoS parameter. It is the value used for IP Precedence or Diff-Serv or MPLS. The default value is 48.
Layer 2 QoS
This contains the value used for Layer 2 VLAN tag. The default setting is blank.
No Key Entry Timeout
The default value is 4 seconds. Dialed number will be sent out after this set duration without pressing SEND
Use # as Dial Key
This parameter allows users to configure the # key as the SEND. If it is set to Yes, the # key will immediately send the call. If it is set to No, the # key is included as part of the dial string. 37
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Field
Description
Local RTP port
This parameter defines the local RTP-RTCP port pair used to listen and transmit messages. It is the base RTP port for channel 0. When it is configured, channel 0 will take this port_value as RTP port value, and port_value+1 as the RTCP port value; channel 1 will take port_value+2 as the RTP port value and port_value+3 as the RTCP port value. The default value is 5004.
Use Random Port
When this parameter is set to Yes, the 523 will force the random generation of both the local SIP and RTP ports. This is usually necessary when multiple ET523s are behind the same NAT. The default value is No.
Keep-alive interval
This parameter specifies how often the ET523 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT router open. The default value is 20 seconds. The minimum value is 10.
Use NAT IP
NAT IP address used in the SIP/SDP message. The default setting is blank.
STUN Server
IP address or Domain name of the STUN server. The STUN resolution result will display in the STATUS page of the Web configuration page. STUN NAT resolution does not work for symmetric NAT. STUN is a client-server protocol. A VoIP phone or software package may include a STUN client, which will send a request to a STUN server. The server then reports back to the STUN client what the public IP address of the NAT router is, and what port is opened by the NAT to allow incoming traffics back to the network.
Firmware Upgrade and Provisioning
This radio button will enable the ET523 to download the firmware or configuration files through either HTTP or local TFTP server.
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Field
Description
Via TFTP
This is the IP address of the configured TFTP server. When it is selected, if the value is non-zero or not blank, the ET523 will attempt to retrieve a new configuration file or a new code image from the specified TFTP server at the boot time. With three attempts before timeout, it will start the boot process with the existed code image in the Flash memory. If a TFTP server is configured and a new code image is retrieved, the new downloaded image will be verified and then saved into the Flash memory. Note:
When adopting the TFTP upgrading software, you are strongly recommended to upgrade the firmware in the local LAN environment. Do not interrupt the TFTP upgrade process (especially the power supply) to prevent from damaging the device. Via HTTP
The URL of the HTTP server used for firmware upgrade and configuration through HTTP, such as: http://um.huawei.com/etphone:6688/. Here “:6688” is the specific TCP port that the HTTP server is using. It is omitted when the default port 80 is used Note:
If Auto Upgrade is set to No, the ET523 will only perform HTTP download when it boots up. Firmware Server Path
IP address or domain name of firmware server.
Config Server Path
IP address or domain name of configuration server.
Firmware File Prefix
The default setting is blank. If it is configured, the phone will request the firmware file with the prefix. This setting is useful for ITSPs. The end user should keep it blank.
Firmware File Postfix
The default setting is blank. The end should keep it blank.
Config File Prefix
The default setting is blank. The end should keep it blank.
Config File Postfix
The default setting is blank. The end should keep it blank.
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Field
Description
Allow DHCP Option 66 to Override Server
DHCP Option 66 is used to verify a TFTP server when the name field in the DHCP header has been used for DHCP options. If you set it to Yes, the ET523 will use the TFTP server designated by DHCP, instead of the one you specified in the TFTP server option above.
Automatic Upgrade
This function is for the ITSP. The end user should not use this parameter. The default value is No. Select Yes to enable the automatic HTTP upgrade and provisioning. When it is set to No, the ET523 will only upgrade once at boot up. Automatically Upgrade:
Phonebook XML Download
If it is set to Yes, in the Check for upgrade every field, enter the number of minutes to instruct the phone to check the HTTP server for firmware upgrade or configuration changes. When it is set to No, the phone will only perform HTTP upgrade and configuration check once at boot up. Always Check for New Firmware: If selected, the phone will always check whether there is a new firmware in the server. Check New Firmware only when F/W pre/suffix changes: If it is selected, the phone will only check f/w when pre/post fix changed for ITSP. Always Skip the Firmware check: If selected, the phone will skip f/w check and stays in current f/w. Authenticate Conf File: If selected, the configuration file will be authenticated before it is applied to the phone for ITSP.
Enable the download of XML phonebook through TFTP or HTTP. Define the XML server path and download interval:
Server Path: IP address or domain name of the phonebook server, which can be either the same as or different from the f/w server.
Download Interval: The interval of download. Remove Manually-edited entries on Download: The default value is No. If it is set to Yes, the manually input phonebook through keypad will be overwritten. This is not recommended.
Idle Screen XML Download
Enable customized XML idle screen or logo downloaded through TFTP or HTTP. Define the XML server path. 40
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Field
Description
Offhook Auto Dial
This feature is only supported for primary account or Account 1 or Line1. When the feature is enabled, the phone will function as a one-line phone. The remaining 3 lines are not active.
DTMF Payload Type
This parameter sets the payload type for DTMF using RFC2833. The default value is 97.
Syslog Server
The IP address or URL of System log server. This feature is particularly useful for ITSPs.
Syslog Level
Select the ATA to report the log level. The default value is NONE. The level is one of “DEBUG”, “INFO”, “WARNING” or “ERROR”. Syslog messages are sent based on the following events:
Product model/version on boot up (INFO level) NAT related info (INFO level) Sent or received SIP message (DEBUG level) SIP message summary (INFO level) Inbound and outbound calls (INFO level) Registration status change (INFO level) Negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels)
Memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message.
For example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000]. Ethernet link is up.
NTP server
This parameter defines the URI or IP address of the NTP server. It is used to display the current date/time in the phone.
Allow DHCP Option 42 to override NTP server
If enabled, the DHCP server can override the NTP server configured in the phone. This is for ITSP or system administrator. End user should ignore this.
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Field
Description
Distinctive Ring Tone
Custom ringtone 1–3.
System Ring Tone
System ringtone: adopt the North American standard by default. The user can adjust the system ringtone’s frequencies and cadences based on their country’s telecom standard.
Call Progress Tones
These settings can be configured through various call progress tone frequencies and cadences according to the standard of country where the phone is located.
Caller ID: When a ringtone is selected, if a caller ID is configured, then the device will only play this ringtone when the incoming call is the number of the set caller ID. The device will use the system ringtone for all other calls. When a ringtone is selected but no caller ID is configured, the selected ring tone will be used for all incoming calls.
By default, call progress tones are set to North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (“On time” in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should set to zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Disable Call Waiting
The default value is No. If it is set to Yes, the call waiting will be disabled.
Disable Call-Waiting Tone
The default value is No. If it is set to Yes, the call waiting tone will not be played to remind user when there is an incoming call, and only the LED blinks as the reminder.
Use Quick IP Call Mode
Dial an IP address under the same LAN/VPN segment by entering the last octet in the IP address. In the Advanced Settings page, the Use Quick IP-call mode option is set to No by fault. When it is set to Yes, and #XXX is dialed (X is 0–9 and XXX ≤ 255), the phone will make direct IP call to aaa.bbb.ccc.XXX (aaa.bbb.ccc comes from the local IP address regardless of the subnet mask). #XX or #X are both the valid dialing format, and the leading 0 is not required. See Quick IP Call Mode for details.
Lock Keypad Update
If it is set to Yes, the configuration changes through keypad are disabled.
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Field
Description
Display Language
The default language is English. This is for supporting multi-language user interface. Additional language file is required during firmware upgrade to make this feature feasible. Besides the default English, only one other language is supported, depending on the language file supplied. Currently supported languages include: French, German, Italy, and Portuguese. English will be used if the item cannot be shown or translated in the required language. Contact Huawei for the latest language packs.
Individual Account Settings The ET523 has four lines, each of which can be configured an independent SIP account. Each SIP account requires its own configuration page. The configurations for the SIP account are similar.
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Figure 4-6 Account page
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Table 4-5 SIP account configuration
Field
Description
Account Active
This field indicates whether the account is active. The default value for each account is Yes.
Account Name
The name corresponding to each account. Only the primary account (Account 1) will be displayed on LCD. The account name will be shown on the LCD when you answer a call, or in the hands-free and off-hook modes.
SIP Server
IP address or domain name of the SIP server, which is provided by the VoIP service provider.
Outbound Proxy
IP address or domain name of outbound proxy, media gateway or session border controller. It is used for the firewall or NAT penetration in different network environment. If the system detects symmetric NAT, STUN will not work. Only the outbound proxy can provide solution for symmetric NAT.
SIP User ID
User account information provided by the VoIP service provider (ITSP). It can be digits in a phone number format or an actual phone number.
Authenticate ID
SIP service subscriber’s authenticate ID used for authentication. It can be identical to or different from SIP user ID.
Authenticate Password
SIP service subscriber’s account password for the ET523 to register to (SIP) servers of the ITSP.
Name
SIP service subscriber’s name that is used as the caller ID and displayed on the callee's LCD (this feature needs to be supported by the SIP server). When the phone in the idle mode, the account name of Account 1 will be displayed on the LCD.
Use DNS SRV
The default value is No. If it is set to Yes, the client will use DNS SRV to search the server. DNS SRV: Dialing by domain names allows the SIP user have a single public SIP address, which can be redirected at will to their current location. SRV records maintain stability and also provide the possibility of using your own domain, regardless of the domain of the SIP service you are using.
User ID is Phone Number
If the phone has an assigned PSTN telephone number, this field should be set to Yes. Otherwise, set it to No. When it set to Yes, the “user=phone” parameter will be attached to the From header in SIP request. 45
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Field
Description
SIP Registration
This parameter controls the sending of register messages to the proxy server. The default setting is Yes.
Unregister on Reboot
The default value is No. If it is set to Yes, the SIP user’s registration information will be cleared on reboot. The “*” will be sent in the SIP header to request bidding removal. Some servers do not support this function.
Register Expiration
This parameter allows users to specify the time frequency (in minutes) that the ET523 refreshes its registration. The default interval is 60 minutes. The maximum interval is 65,535 minutes (about 45 days); the minimum expiration is 5 minutes.
Local SIP Port
This parameter defines the local SIP port used to listen and transmit. The default value for Account 1, Account 2, Account 3 and Account 4 is 5060, 5062, 5064 and 5066 respectively.
SIP Registration Failure Retry Wait Time
The default value is 20 seconds. Configure the option to allow resending registration packet once the registration fails due to multiple possible reasons.
SIP T1 Timeout
The default value is 1 second.
SIP T2 Interval
The default value is 4 seconds.
SIP Transport
Select the SIP transport either through UDP or TCP. The default value is UDP.
Use RFC3581 Symmetric Routing
The default value is No. If it is set to Yes, RFC3581 symmetric routing will be used.
NAT Traversal (STUN)
This parameter activates the NAT traversal mechanism. When you enable it by selecting Yes, and a STUN server is also specified, the phone will work according to the STUN client specifications. In this mode, the embedded STUN client detects if and what type of NAT/Firewall configuration is used. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the phone will use its mapped public IP address and port in all of its SIP and SDP messages. If you select No, but send keep-alive , the ET523 will periodically (every 20 seconds) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole” on the NAT open. If the outbound proxy is used, this parameter should be set to No.
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Field
Description
Subscribe for MWI:
The default value is No. When it is set to Yes, a SUBSCRIBE for message waiting indication will be sent periodically.
PUBLISH for Presence
The default value is No. If it is enabled, the SIP server should support Presence before the function works.
Proxy-Require
SIP Extension notifies the SIP server that the unit is behind the NAT/Firewall.
Voice Mail User When this option is configured, the user can access messages by ID pressing MSG. This ID is usually the VM portal access number. Send DTMF
This parameter specifies the mechanism to transmit DTMF digits during the call. Three modes can be supported: In audio: Indicates DTMF is combined in audio signals (not very reliable for low-bit-rate codec), Via RTP (RFC2833) Via SIP INFO
Early Dial
The default value is No. Use only if the proxy supports 484 response. The phone will send every dialed number till the digit string is sent out wholly and successfully.
Dial Plan Prefix
Set the prefix added to each dialed number.
Delayed Call Forward Wait Time
This parameter adjusts the time delay before calls are forwarded. The default value is 20 seconds.
Enable Call Features
If it is set to Yes, the call transfer, call forwarding and Do-not-Disturb functions are supported locally.
Call Log
There are three options, and the default value is Log All Calls. Log All Calls: Log all the calls.
For example: delayed call forwarding specifies the time before a call is sent to a forwarded number or sent to voicemail.
Log Incoming/Outgoing only : The missed call logs are not displayed. Disable Call Log: The call log is not displayed.
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Field
Description
Session Expiration
Session Expiration is the time (in seconds) which is considered as the duration for timeout, when no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” through a SIP request (UPDATE, or re-INVITE). Once the session interval expires, if there is no refresh through the UPDATE or re-INVITE message, the session is terminated.
Min-SE
Defines the minimum session expiration (in seconds). The default value is 90 seconds.
Caller Request Timer
If it is set to Yes, the phone will use the session timer when it makes outbound calls and the remote party supports Session Timer.
Callee Request Timer
If it is set to Yes, the phone will use the Session Timer when it receives inbound calls with Session Timer requests.
Force Timer
If it is set to Yes, the phone will use session timer even if the remote party does not support this feature. If it is set to No, the session timer is enabled only when the remote party supports this feature. To turn off Session Timer, select No for Caller Request Timer, Callee Request Timer, and Force Timer.
UAC Specify Refresher
As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher.
UAS Specify Refresher
As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher.
Force INVITE
Session Timer can be refreshed in the INVITE or UPDATE method. Select Yes to adopt the INVITE method to refresh the session timer.
Enable 100rel
PRACK method enables reliability to SIP provisional responses (1xx series). This is necessary for supporting the PSTN network.
Account Ring Tone
There are four uniquely defined ringtones: One (1) System Ring Tone: When this option is selected, all calls will ring with the system ringtone. Three (3) Customer Ring Tones : When this option is selected, incoming calls corresponding to designated accounts will play the selected ringtone.
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4 Configuration Guide
Field
Description
Send Anonymous
If this parameter is set to Yes, the From header in outgoing INVITE message will be set to anonymous, essentially blocking the Caller ID from displaying.
Anonymous Method
The method to send Anonymous in SIP header.
Anonymous Call Rejection
The default value is No. If it is set to Yes, the anonymous call will be rejected.
Auto Answer
The default value is No. If it is set to Yes, the ET523 will automatically switch to the speaker to answer the incoming call.
Allow Auto Answer by Call-Info
Set to Yes if use Intercom/Paging. It will answer the call based on the SIP info header from the server.
Turn off speaker on remote disconnect
The default value is No. Set to Yes if using the Intercom/Paging feature. The speaker is automatically turned off when you receive a call. Otherwise, the speaker will have a busy tone before the call is hang up.
Check SIP User ID for incoming INVITE
The default value is No. If it is enabled and the server supports this feature, the phone will check the User ID for the incoming call before processing it.
Refer-To Use Target Contact
The default value is No. If it is enabled and the server supports this feature, the phone will check the Refer-To header to process the call.
Disable Multiple Media Attribute in SDP
The default value is No. When it is set to Yes, the phone ignores the multiple media attributes in the SDP. This parameter is used when other device is a video phone.
Preferred Vocoder
The ET523 supports up to 5 different Vocoder types including G.711(a/µ)(PCMU/PCMA),GSM,G726-32k,G.723.1,G.729A/B and iLBC. Configure Vocoders in a preference list that is in the same preference order as the SDP message. Enter the first Vocoder in this list by choosing the appropriate option in Choice 1. Similarly, enter the last Vocoder in this list by choosing the appropriate option in Choice 8.
Either Use From Header or Use Privacy Header is decided by the SIP proxy and controlled by ITSP.
The default value is No.
In Choice 1, PCMA is selected by default and recommended. If you select the others, some conversation transaction errors may occur.
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Field
Description
SRTP Mode
The default value is No. When enabled, based on the parameter selection, SRTP is implemented in the either forced or negotiation mode.
Eventlist BLF URI
The IP or domain name for the eventlist BLF. The SIP sever is required to support this feature.
Special Feature
The default value is Standard. Select the value to meet special requirements of Soft Switch vendors.
Note:
RTT = round-trip time PRACK = Provisional Acknowledgment
Saving the Configuration Changes After making changes to the configuration, click Update in the configuration menu. The LCD will then display the following screen to confirm changes are saved. You are recommended to power cycle the IP phone after saving all the changes.
Rebooting the Phone Remotely Click Reboot at the bottom of the configuration menu to reboot the phone remotely. The LCD will then display the following screen to confirm the reboot is underway. Wait 30 seconds to log in again.
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5 Software Upgrade & Customization
5 Software Upgrade & Customization Upgrade the software (or firmware) through either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.
Firmware Upgrade Through TFTP/HTTP To upgrade through TFTP or HTTP, select TFTP or HTTP upgrade method. Set Upgrade Server to a valid URL of a HTTP server. The server name can be in either FQDN or IP address format. Here are examples of valid URLs.
firmware.mycompany.com:6688/Huawei/ET523
168.75.215.189
There are two ways to set up the Upgrade Server to upgrade firmware:
Keypad Menu
Web configuration interface
Keypad Menu Select Config > Upgrade to configure the upgrade server through the keypad menu. Under the submenu, you can edit the IP address and domain name of the upgrade server. Select TFTP or HTTP in the Upgrade Via menu. Press LFET to exit the menu. Then select Reboot in the main menu to reboot the phone.
Web Configuration Interface To configure the upgrade server through the web configuration interface, open the web browser. Enter the ET523 IP address. Enter the admin password to access the web configuration interface. In the Advanced Settings page, select the TFTP or HTTP upgrade method. In the Firmware Server Path field, enter the IP address or FQDN of the firmware server. In the Config Server Pat field, enter the IP address or FQDN of the config server. For example, if the server's IP address is 192.169.9.31, and the firmware and configuration files are located in the directory “/dir”, then you need to input 192.169.9.31/dir in the above motioned fields. Update the change by clicking the Update button. Reboot or power cycle the phone to update the new firmware. To configure the upgrade server through the web configuration interface, open the web browser. Then do as follows. 51
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Step 1
Enter the ET523 IP address.
Step 2
Enter the admin password to access the web configuration interface. Display the Advanced Settings page and configure as follows: 1.
Select the TFTP or HTTP upgrade method.
2.
Enter the IP address or FQDN of the firmware server in the Firmware Server Path field.
3.
Enter the IP address or FQDN of the config server in the Config Server Path field. For example, if the server's IP address is 192.169.9.31, and the firmware and configuration files are located in the directory “/dir”, then you need to input 192.169.9.31/dir in the above fields.
Step 3
Update the change by clicking the Update button.
Step 4
Reboot or power cycle the phone to update the new firmware.
During this stage, the LCD will display the firmware file downloading process. If a firmware upgrade fails for any reason (for example, the TFTP/HTTP server is not responding, there are no code image files available for upgrade, or checksum test fails), the phone will stop the upgrading process and re-boot using the existing firmware/software. Firmware upgrades take around 20 seconds in a controlled LAN or 2–3 minutes over the Internet. Huawei recommends you to complete firmware upgrades in a controlled LAN environment whenever possible.
Solution for No Local TFTP Server For users without local TFTP servers, Huawei provides a NAT-friendly TFTP server on the public Internet. They can download latest firmware. Check the support/download section of our website to obtain this TFTP server IP address: http://www.huawei.com/y–firmware.htm. Each product has a unique TFTP server address. Alternatively, the user can download and install a free TFTP or HTTP server to perform firmware upgrades in the LAN. A free Windows version TFTP server is available on the address: http://tftpd32.jounin.net.
Configuring the Local TFTP Server Step 1
The PC runs the TFTP server and the ET523 should be in the same LAN segment.
Step 2
Properly configure the parameters of the TFTP server. (The configuration steps are subject to different TFTP servers.)
Step 3
Start the TFTP server. 52
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Step 4
Configure the IP address of the firmware server path on the web configuration page.
Step 5
Update the change and reboot the phone.
The users can download the HTTP server for free in the Internet. When the ET523 boots up, it will send the TFTP or HTTP request for downloading the configuration file cfg001882xxxxxx, in which 001882xxxxxx is the MAC address of the ET523. This file is for initial provisioning only. For normal TFTP or HTTP firmware upgrades, the following error messages in a TFTP or HTTP server log can be ignored: “TFTP Error from [IP ADRESS] requesting cfg00188223dd45: File does not exist. Configuration File Download”.
Downloading the Configuration File The ET523 can be configured through the web interface and the configuration file on the TFTP or HTTP server. Config Server Path is the TFTP or HTTP server path for the configuration file. It needs to be set with a valid URL, either in FQDN or IP address format. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a capital letter P and the digit 2–3 (can be extended to 4 in the future). For example, P2 is associated with Admin Password in the Advanced Settings page. For a detailed parameter list, refer to the corresponding configuration template of the firmware. Once the ET523 boots up (or reboots), it will request a configuration file named cfgxxxxxxxxxxxx, in which xxxxxxxxxxxx is the MAC address of the device, such as cfg0018820102AB. The name of the configuration file should be in lower case. With no effect on the firmware upgrade, this function needs the support of other software. If needed, contact the service provider.
Managing Firmware and Downloaded Configuration File When Automatic Upgrade is set to Yes, a service provider can use P193 (Auto Check Interval in minute, and the default and minimum interval is 60 minutes) to check devices periodically for upgrades at pre-scheduled interval. By defining different intervals in P193 for different devices, a server provider can manage and reduce the firmware or provisioning server load at any given time. 53
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6 Restore Factory Default Setting
Restore Factory Default Setting Restoring the factory default settings will clear all configuration information of the phone. Backup or print all the settings before you restore factory default settings. Huawei is not responsible for restoring lost parameters and cannot connect to your VoIP service provider.
Restore the factory default settings as follows: Disconnect the network cable. Then power off and restart the phone before resetting factory default settings.
Step 1
Press OK to enter the keypad configuration UI menu, and select Config. Press OK to enter submenu, and select Factory Reset. (See Table 4-1 for details.)
Step 2
Enter the MAC address printed on the bottom of the sticker with the following mapping:
0–9: 0–9 A: 22 (Press 2 key twice and A is displayed on the LCD.) B: 222 C: 2222 E: 333 F: 3333 For example: if the MAC address is 0018820E395, you should enter 0002228200333395. The LCD can display the entered MAC address 00188200E395.
If there are digits like 22 in the MAC, you need to enter 2 and press RIGHT to move the cursor or wait for four seconds for entering another 2.
Step 3
Press OK to move the cursor to OK . Press OK again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu.
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7 FAQs
7 FAQs Question: What codecs are supported by the ET523? Answer: The ET523 supports a wide range of codecs: PCMU or G.711 (a/µ law) G.729 A/B G.723.1 GSM. Question: How many VoIP accounts can b supported on the ET523? Answer: The ET523 IP phone is capable of supporting a maximum of four different SIP (VoIP) accounts. These accounts may be different extensions on the same server or different servers of different service providers. The seven function keys on the right side of the phone are speed dial keys. Question: How can I configure BLF on the seven speed dial keys of the ET523? Answer: The speed dial keys can also be configured for Asterisk ™ BLF feature that can prompt you that a particular extension is busy idle. To configure this on the ET523, select Asterisk ™ BLF in the Key Mode drop-down list for a configured speed dial contact on the Basic Settings page. Now, on the phone, if the LED next to the respective key lights up in red, it means the extension is busy; if it blinks in red, it indicates there is an incoming call on that extension. Question: Can I display any custom text along with my extension number on the phone LCD? Answer: Yes, any text entered on the Name field along with the User ID will be displayed on the LCD in bold (for Account 1 only). Under the Basic Settings page, the Display Clock instead of Date field should be set to No. Question: How do I reject an incoming call? Answer: Press MUTE/DE while receiving an incoming call. The call can be rejected and forwarded to your Voice Mail (if configured)
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8 Safety Precautions
Safety Precautions General Requirements:
Before you install and use the device, read these safety precautions carefully and observe them during operation.
During storage, transportation and operation of the device, keep the device dry.
During storage, transportation and operation of the device, avoid collision and crash of the device.
Never attempt to dismantle the device by yourself. In case of any fault, contact the appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.
While using the device, observe all applicable laws, directives and regulations, and respect the legal rights of other people.
Environmental Requirements:
Place the device at a well-ventilated place. Do not dispose the device to direct sunlight.
Keep the device clean and free of dusts.
Place the device on a stable platform.
Do not place any object on top of the device. Otherwise, the device may be too hot during operation. It can even be deformed or damaged by the heavy load.
Keep at least 10 cm between the device and the closest object for heat dissipation.
Do not place the device on or near any object that can easily catch fire, such as something made of rubber.
Keep the device far away from any heat source or bare fire, such as a candle or an electric heater.
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Keep the device far away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.
Operating Requirements:
Do not let a child operate the device without guidance.
Do not let a child play with the device or any accessory. Swallowing the accessories may lead to peril.
Use the accessories provided or authorized by the manufacturer only.
The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided lightning protection power socket only.
Before plugging or unplugging any cable, shut down the device and disconnect it from the power supply.
While plugging or unplugging any cable, make sure that your hands are completely dry.
Do not tread on, pull or over-bend any cable. Otherwise, the cable may be damaged, leading to malfunction of the device.
Do not use an old or a damaged power cable.
During lightning weather, stop using the device and disconnect it from the power supply. Unplug the power plug and the ADSL twisted pair (the radio frequency cable), to avoid lightning strike.
If the device is not used for a long time, disconnect it from the power supply and unplug the power plug.
Do not look directly into the optical interface and the laser-transmitting interface on the device, or the infrared transmitting interface on the remote control with your eyes. Otherwise, your eyes may be injured.
In any of the following cases, stop using the device, disconnect it from the power supply and unplug the power plug immediately: there is smoke emitted from the device, or there is some abnormal noise or smell. Contact the specified maintenance center for repair.
Avoid any object (such as metal shavings) from entering the device from the heat dissipation intakes.
Before connecting any other cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.
Make sure that the three-phase power socket is grounded reliably. The neutral line and the live line shall not be connected inversely.
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Do not scratch or abrade the shell of the device. This may lead to malfunctions of the device. The shed painting material may also lead to skin allergy.
Cleaning Requirements:
Before cleaning the device, stop using it and disconnect it from the power supply.
Use a piece of soft cloth to clean the device.
Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
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