Descripción: ECBA Study Guide: It is an excellent study guide for ECBA exam preparation,The book will help you in unders...
Mastering ECBA® V3 ECBA® V3
All rights reserved. IIBA®, BABOK®, CBAP® are registered Trademarks of International Institute of Business Analysis, Canada. All trademarks of copyrights mentioned herein are the possession of their respective owners. We make no claim of ownership by the t he mention of products that contain these marks. Contents of this document should not be disclosed to any unauthorized person. This document may not, in whole or in part, be reduced, reproduced, stored in a retrieval system, translated, translated, or transmitted in any form or by any means, electronic or mechanical. This publication may be used in assisting aspirants for ECBA
TM
examination. examination. It does not warrant that use of this publication will TM
ensure passing the ECBA examination.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 1 of 169
Mastering ECBA® V3 ECBA® V3
As the book title suggests, this book is a guidebook for the aspirants of the ECBA
TM
examination from IIBA®, Canada. We value
your time and hence the book is designed d esigned to be extremely specific – Help you pass the certification examination with least possible effort. This book is authored by qualified CBAP® trainers who have helped TM
many other participants clear the ECBA examination in the very first attempt. They are also regular trainers for CBAP®, CCBA® and TM
ECBA preparation in both corporate and open-hose workshops and have trained participants across the world – USA, Australia, Middle East, South East Asia, Europe and Africa. Now ECBA
TM
examination is based on BABOK® v3.0 and so is this book.
This book presents BABOK® concepts in a tabular format which is easy to understand. This book will soon be followed by an audio book and elearning to further assist participants.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 2 of 169
Mastering ECBA® V3 ECBA® V3
We will be glad and thankful if you y ou can share your feedbacks and suggestions on the book. Please send your feedbacks and suggestions to
[email protected] [email protected]. .
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 3 of 169
Mastering ECBA® V3 ECBA® V3
Copyright notice .................................... .................. ............................. ........... 1 Introduction ......................... ..... ....................................... .......................... ....... 2 Feedbacks and suggestions su ggestions on the book .................... .......................... ...... 2 Unique benefits be nefits of working worki ng with us ................... ............................. .......... 7 Our key clients .................................. ................ ................................ .............. 7 Adaptive workshops catalogue catalogu e ................... ................................... ................ 8 1.
Preface and Introduction Introduct ion .................... ................................... ............... 10
1.1 What is business busi ness analysis? ana lysis? ................................ 10 1.2 What is IIBA®? .................................. ................ ............................ .......... 13 TM
1.3 What and Why of ECBA ................................. ............... ...................... .... 15 1.4 Underlying Under lying competencies c ompetencies ................................... ....................... ............ 24 2.
BA key concepts ................... ...................................... ......................... ...... 25
2.1 Key terms .................................... .................. ............................... ............. 25 2.2 Requirement Requi rement Classification Classificat ion .................... ................................ ............ 26 2.3 Stakeholders Stake holders .................................... .................. ............................ .......... 27 3.
BA planning and monitoring ..................... ................................. ............ 29
3.1 Plan BA approach appr oach .......................................... .............................. ............ 32 3.2 Plan stakeholder engagement ............................... ............................. .. 39 3.3 Plan BA governance gove rnance ........................................ ............................ ............ 45 3.4 Plan BA information info rmation management ............................ 49
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 4 of 169
Mastering ECBA® V3 ECBA® V3 3.5 Identify BA performance performance improvements .......... .................. ............ .... 56 4.
Elicitation and collaboration collaborati on .............................. .................. ............ 60
4.1 Prepare Prepa re for elicitation ................................... ....................... ............ 63 4.2 Conduct Condu ct elicitation eli citation ....................................... ........................... ............ 67 4.3 Confirm Confi rm elicitation elic itation result ................................ 70 4.4 Communicate Commu nicate BA information infor mation ................................ 72 4.5 Manage Manag e stakeholder stake holder collaborati c ollaboration on ..................... .......................... ..... 76 5.
Requirements Requirements life cycle management management ................. ......................... ........ 79
5.1 Trace Requirements Requirement s ..................................... .................. ...................... ... 84 5.2 Maintain Maint ain Requirements Req uirements ..................................... ......................... ............ 87 5.3 Prioritize Prior itize Requirements R equirements ................................... ....................... ............ 89 5.4 Assess Asses s Requirements Requi rements Changes ............................... 93 5.5 Approve Appro ve Requirements Requ irements ...................................... .......................... ............ 96 6.
Strategy analysis .................... ....................................... ...................... ... 98
6.1 Analyze Analy ze current curr ent state stat e ................... .................................... ................. 103 6.2 Define Defin e future futur e state ...................................... ..................... ................. 108 6.3 Assess Asses s risks ................................. ............... .............................. ............ 113 6.4 Define Defin e change chang e strategy strate gy ................................... 117 7.
Requirements analysis and design definition ............... 121
7.1 Specify and model requirements ........... .................... ................ ....... 124 7.2 Verify Verif y requirements requi rements ...................................... ........................... ........... 128 7.3 Validate Valid ate requirements req uirements .................................... ......................... ........... 130 Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 5 of 169
Mastering ECBA® V3 ECBA® V3 7.4 Define Defin e Requirements Requi rements architecture architectu re ..................... ......................... .... 133 7.5 Define Defin e Design Desig n options option s ................... .................................... ................. 136 7.6 Analyze Potential value and Recommend Solution ........... ........... 139 8.
Solution evaluation ..................................... .................. ..................... .. 142
8.1 Measure Measu re Solution Sol ution Performance Per formance ............................. 144 8.2 Analyze Analy ze Performance Perf ormance Measures ............................. 147 8.3 Assess Asses s Solution Solut ion limitations limi tations .............................. 149 8.4 Assess Asses s enterprise enter prise limitations li mitations ............................ 152 8.5 Recommend actions to increase solution value v alue ............. ............. 156 9.
Underlying Competencies Competenci es ..................... ................................... .............. 159
9.1 Analytical Analy tical Thinking T hinking and Problem P roblem Solving .................. 159 9.2 Behavioral Behav ioral Characterist C haracteristics ics .................... ............................... ........... 161 9.3 Business Busin ess Knowledge Kno wledge ....................................... ............................ ........... 163 9.4 Communication Commu nication Skills ..................................... .......................... ........... 164 9.5 Interaction Inter action Skills ....................................... ............................ ........... 166 9.6 Tools and Technology Te chnology ..................................... .......................... ........... 167
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 6 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 7 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. is a leading
staffing and products for
global player helping its clients
BA and requirements
improve their BA and requirements requirements
engineering.
engineering engineering capabilities and practices.
Consulting, Consulting, training,
200+ person-years consulting consulting experience.
200+ Clients across the globe.
10+ Fortune 500 clients. 200+ workshops in India, US, Thailand, Philippines, Malaysia.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 8 of 169
Mastering ECBA® V3 ECBA® V3
Govern
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 9 of 169
Mastering ECBA® V3 ECBA® V3
Business analysis
Certified Business analyst Professional (CBAP® ) (Endorsed by IIBA® ,
Business analysis
Certification Certification of Capability in BA (CCBA) (Endorsed by IIBA®, IIBA® ,
Business analysis
Canada)
Canada)
Entry Certificate in BA (ECBA) (Endorsed by IIBA®, IIBA® ,
Canada)
Please note that we modify course catalog based on changing business needs. For the latest information, always refer to our web-site, www.AdaptiveUS.com. www.AdaptiveUS.com.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 10 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 11 of 169
Mastering ECBA® V3 ECBA® V3
BABOK® definition: BA is the practice of enabling change in an enterprise by defining needs and and recommending solutions that that deliver
value to stakeholders. stakeholders.
BA enables an enterprise to articulate its needs, rationale for change and to design and describe solutions that can deliver value.
BA can be performed within a project or across the enterprise. It can be used to understand u nderstand the current state, Define future state and determine activities required for transition.
BA can be performed from various perspectives like agile, business intelligence, information technology, business architecture, business process management etc.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 12 of 169
Mastering ECBA® V3 ECBA® V3
A person who performs BA tasks mentioned in BABOK® is considered a Business analyst irrespective irrespective of his job title or organization role.
Business analysts elicit
actual needs
of
stakeholders, stakeholders, not simply capture expressed desires. They are also responsible for discovering and analysing information from various sources.
Common job titles for BAs are business architect, system analyst, requirements engineer, process analyst, management consultant, product manager etc.
Business analysts help organizations define the optimal solutions for their needs, given the set of constraints (including (including time, budget, regulations and others).
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 13 of 169
Mastering ECBA® V3 ECBA® V3 Key activities BAs perform are: Understand problems and goals of the enterprise
Analyze needs and solutions
Devise strat strategies egies
Drive change
Facilitate stakeholder collaboration
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 14 of 169
Mastering ECBA® V3 ECBA® V3
International International Institute of BA (IIBA® ) was founded in Toronto, Canada in October of 2003 to support the BA community by:
Creating and developing awareness and recognition recognition of the value and contribution of the business analyst.
Defining the BA body of knowledge (BABOK®).
Providing Providing a forum for knowledge sharing and contribution to the BA profession.
Publicly recognizing and certifying qualified qualified practitioners practitioners through an internationally internationally acknowledged certification program.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 15 of 169
Mastering ECBA® V3 ECBA® V3
BABOK® contains a description of generally accepted practices in the field of business analysis. It gives a guidance on the skills and knowledge that a business analyst must possess. Contents of BABOK® have been verified thoroughly by practitioners.
BABOK® BABOK®
does not
mandate that practices
described should be followed under all circumstances. Any set of practices MUST be tailored to the specific BA conditions. The goal of revising BABOK® v2.0 and coming up with the new version v3.0 are as follows:
Incorporate Incorporate new concepts and practices
Address the evolving scope of the profession
Incorporate lessons learnt form practitioners
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 16 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 17 of 169
Mastering ECBA® V3 ECBA® V3 Enhance readability readability and usability of the
guide and consistency and quality of texts and illustrations Improve consistency with other generally
accepted BA standards
TM
ECBA stands for Entry Certificate in Business Analysis, 1st level certification provided by International International Institute of Business Analysis (IIBA®), Canada (www.IIBA® ( www.IIBA® .org). .org ). Following are some of the benefits of becoming TM
a
ECBA :
Be recognized for your competency in business analysis.
Business analysis is the fastest growing career opportunity for IT professionals.
People with domain experience can move into IT sector by becoming a business analyst.
Better job prospects.
Better salary.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 18 of 169
Mastering ECBA® V3 ECBA® V3
Target Audience for ECBA examination targets the following audience:
Individuals Individuals entering the BA profession:
Students enrolled in BA academic programs
New graduates
Professionals Professionals transitioni t ransitioning ng careers
Functional Functional managers who are not BAs B As but manage them
Eligibility for
High school (i.e., 12 years of education is required. required. In India, this will be higher secondary secondary school) and above.
Prior business analysis-related analysis-related work is not required.
Professional Professional development:
21 hours
of
verifiable verifiable BABOK® coursework in the last 4 years. Adaptive US Inc. is an authorized EEP of IIBA®, its trainings provide desired Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 19 of 169
Mastering ECBA® V3 ECBA® V3 PDUs for the ECBA® certification examination.
References: References: Not required.
Prior knowledge area expertise is not required.
Signed code of conduct is required.
This will be a knowledge based examination.
Basic multiple choice questions
50 questions
Testing knowledge
1.5 hours
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 20 of 169
Mastering ECBA® V3 ECBA® V3
Business Analysis & the BA Professional
2.5%
Underlying Underlying Competencies
5%
Business Analysis Key Concepts Techniques
5%
Business Analysis Planning
12.5%
5%
and Monitoring Elicitation Elicitation and
20%
Collaboration Requirements Requirements Life Cycle
20%
Management Strategy Analysis
5%
Requirements Requirements Analysis and
24%
Design Definition Solution Evaluation Adaptive US Inc. Inc.
1%
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 21 of 169
Mastering ECBA® V3 ECBA® V3
Application Application expires within 1 year from approval
3 exams can be taken within a year without
requiring requiring any waiting time in between
Become an IIBA® member at www.IIBA® .org. .org .
Benefits include free, unlimited access to the BABOK® and 500+ online books, local, national and international networking opportunities opportunities and ability to influence the growth and direction of the BA profession.
Take required training from an IIBA® EEP, such as Adaptive US Inc. (www.AdaptiveUS.com).
Download BABOK® and start reading.
Join a study group, or start one.
Begin preparing for the application.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 22 of 169
Mastering ECBA® V3 ECBA® V3
Begin the application at least 2 weeks before you plan to apply.
It can take anywhere from 6-10 hours to complete.
Download and use Adaptive BA experience calculator.
Apply within 6 months of when you plan to write.
You can download the CBAP® handbook for a
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 23 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 24 of 169
Mastering ECBA® V3 ECBA® V3 detailed application application process at IIBA® web site.
Please keep it in your mind that CBAP® is a test on your knowledge of BABOK®, not your knowledge knowledge on BA practice as you may be following following in your workplace.
Answers need to be as per
BABOK®, BABOK ®, not
what you may think appropriate.
Questions Questions are pretty much straight forward.
No long descriptive questions. However, there are questions with diagrams.
No long answers. All questions had single statement statement answers.
Avoid answers which are prescriptive. BABOK® does not provide any specific level of rigor to be adopted in any activity.
Be careful with answers which say something should be
100% or 0% -
It’s very hard
to find such digital options in life.
Avoid terms which are not mentioned in
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 25 of 169
Mastering ECBA® V3 ECBA® V3 BABOK®. BABOK®. Such a term can be technically correct, for example a specific company may have a Wok Breakdown System – however BABOK® does not have any such term. BABOK® term is Work breakdown structure.
Multiple options can be technically correct; choose the
BEST
option.
Do not trust long lists.
Knowledge areas represent areas of specific BA expertise. There are 6 knowledge area in BABoK: 1. BA planning and monitoring 2. elicitation and collaboration collaboration 3. Requirements life cycle management 4. Strategy analysis 5.Requirements 5.Requirements analysis and design definition 6. Solution evaluation
BA planning and
Tasks BAs perform to organize and coordinate
monitoring
efforts of BAs and stakeholders
Elicitation Elicitation and and
Tasks BAs carry carry out to Prepare Prepare f for or elicitation, elicitation,
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 26 of 169
Mastering ECBA® V3 ECBA® V3 collaboration collaboration
Conduct elicitation activities, confirm results, communicate communicate and collaborate with stakeholders
Requirements
Tasks BAs perform to manage and maintain
life cycle
requirements requirements and design information from start
management
till end
Strategy
Tasks BAs perform to identify a need of
analysis
strategic strategic or tactical importance, how to collaborate collaborate and enable stakeholders to address that need etc.
Requirements
Tasks BAs carry out to organize elicited
analysis and
requirements, requirements, model them, validate v alidate and verify
design
them and identify and estimate Potential value
definition
of solution options
Solution
Tasks BAs perform to assess the performance and
evaluation
value delivered by a solution
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 27 of 169
Mastering ECBA® V3 ECBA® V3 Diagram below depicts the relationships between different knowledge areas:
A task is an essential piece of work w ork to be performed as part of business analysis. Each task should be performed during most BA initiatives. There is no upper limit to the number of times any task may be performed. Tasks may be performed at any scale – from few minutes to few months.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 28 of 169
Mastering ECBA® V3 ECBA® V3 In this book, tasks are structured in the following manner: Short description as to why a BA performs a task and the value derived from it
This section lists
This section lists
This section lists
the inputs for a
stakeholders stakeholders who are
the results produced
task which will
likely to participate
by performing a task
lead to outputs
in a task This section lists resources which are
required to transform input into output. This section lists the techniques that can be used to perform the BA task
Underlying competencies competencies are skills, knowledge and personal characteristics that support effective performance performance of business analysis. This is discussed in detail in Chapter 8.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 29 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 30 of 169
Mastering ECBA® V3 ECBA® V3
Business
The practice of bringing about change within an
analysis
enterprise enterprise by identifying i dentifying needs and coming up with solutions that deliver value to stakeholders stakeholders
BA
Broad and diverse set of information at any level
information
of detail which are analysed, a nalysed, transformed and reported by BAs. Eg: elicitation results, requirements, requirements, solution options etc. et c.
Design
A usable representation representati on of a solution which focuses on understanding the value which might be realized by a solution
Enterprise Enterprise
A system of one or more organizations and the solutions solutions they use to pursue a shared set of common goals
Organization Organization
An autonomous group of people people which work work towards achieving achieving common goals and objectives. It is typically typically under the management of a single
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 31 of 169
Mastering ECBA® V3 ECBA® V3 individual individual or board b oard Plan
Proposal for doing or achieving something
Requirement Requirement
Usable representation representation of a need. Generally represented by means of documents
Risk
Effect of uncertainty on the value of a change, solution or enterprise. BAs identify, prioritize and mitigate risks by collaborating with stakeholders.
Business
Goals, objectives and outcomes which indicate the
requirements
reason for initiating a change
Stakeholder
Stakeholder Stakeholder needs which must be met to achieve
requirements
business requirements
Solution
Capabilities Capabilities and qualities of a solution that meets
requirements
stakeholder stakeholder requirements. Broadly B roadly classified into: 1. Functional requirements 2. Non-functional Non-functional requirements or quality of service requirements
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 32 of 169
Mastering ECBA® V3 ECBA® V3 Transition
Capabilities Capabilities that the solution must possess inorder
requirements
to facilitate transition from current state to future state
Stakeholders Stakeholders are individuals or groups with which BAs interact directly or indirectly. They can be a source of requirements, assumptions assumptions or constraints. constraints. Stakeholders listed in BABOK® V3.0 are mentioned below:
Business
Inherently Inherently a stakeholder in all BA activities
analyst Customer
Has contractual rights. May use products or services produced by enterprise
Domain subject
People with in-depth knowledge of a topic
matter expert
relevant to business need or Solution scope.
(SME)
Examples: Examples: Managers, process owners, consultants consultants etc.
End user
Those who directly use the product or solution
Implementation
Has specialized knowledge pertaining to
SME
implementation of solution components.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 33 of 169
Mastering ECBA® V3 ECBA® V3 Examples: Examples: change manager, solution architect, architect, information information architect etc. Operational
Responsible Responsible for managing and maintaining the
support
system or product on a daily basis
Project manager
Ensures project objectives are met considering considering several project factors. They manage the work required to deliver a project
Regulator Regulator
Responsible Responsible for defining and enforcing standards
Sponsor
Authorizes Authorizes work to be done and controls the budget and scope of the initiative
Supplier
Provides products or services to the organization organization and may have contractual obligations. obligations. They are outside the boundary of the organization
Tester
Carries out verification process and determines determines whether the solution meets requirements requirements and quality standards.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 34 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 35 of 169
Mastering ECBA® V3 ECBA® V3
This knowledge area describes following tasks:
Plan BA approach
1. Performance objectives (external) 2. Needs
Plan stakeholder engagement
Plan BA Governance
Identify BA performance improvements
Plan BA information management
1. Plan BA approach
1. BA approach
2. Plan stakeholder
2. Stakeholder
engagement 3. Plan BA governance
approach
4. Plan BA information i nformation
3. Governance
management 5. Identify BA performance
Adaptive US Inc. Inc.
engagement
approach 4. Information management
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 36 of 169
Mastering ECBA® V3 ECBA® V3 improvements
approach 5. BA performance assessment
BA performance
Provides results of previous assessments
assessment
that can be used for further planning.
Business policies
Defines limits within which decisions must be made.
Change strategy
Plan to transition from the current state to the future state and achieve the desired business outcomes. Business analysts must assess the change strategy to understand risks associated with the change.
Current state
Provides context within which the work w ork
description
needs to be completed. Can also be used to determine determine risks associated with the current state.
Expert
judgment
Adaptive US Inc. Inc.
Expertise Expertise available from different sources
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 37 of 169
Mastering ECBA® V3 ECBA® V3 such as stakeholders, Organizational centers of excellence, consultants, associations associations and industry groups. Information
Tools to store, retrieve and share BA
management tools
information. information. Can be as simple as a whiteboard, whiteboard, or as complex as a global wiki or requirements management tool.
Legal / Regulatory R egulatory
Legislative rules or regulations that must
information
be followed.
Methodologies Methodologies and
Predetermined set of models and
frameworks
relationships relationships between the models, to be used to represent different viewpoints.
Organizational
BA performance metrics or expectations
performance
mandated by the organization.
standards Stakeholder
Collaboration Collaboration and a nd communication approach a pproach
engagement approach
to engage with stakeholders.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 38 of 169
Mastering ECBA® V3 ECBA® V3
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 39 of 169
Mastering ECBA® V3 ECBA® V3
To define an appropriate method to conduct BA activities activities (Tasks, Schedule, Responsibilities and Techniques).
Needs
Sponsor, Domain SME,
BA approach (Strangely
Regulator, PM
this is NOT used for KA 5 and 7)
BA performance assessment, Business policies
,
Expert judgment, Methodologies and frameworks,
Stakeholder Stakeholder engagement approach. Brainstorming, Business cases, Document analysis, Estimation, Estimation, Financial analysis, Functional decompositi d ecomposition, on, Interviews, Interviews, Item tracking, Lessons learned, Process modelling, Reviews, Risk analysis and management, Scope modelling, Survey or questionnaire, Workshops.
Set of techniques identified initially can change over time. BA approach may be defined by organizational standards standards or by a methodology. Organizations Organizations Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 40 of 169
Mastering ECBA® V3 ECBA® V3 usually have formal or informal standards regarding regarding how to conduct BA and how it fits into project and other activities. Review existing organizational process assets and tailoring aspects relating to the initiative. initiative. These may suggest or mandate the BA approach. If no standards exist, work with appropriate appropriate stakeholders to determine the BA approach. Work with the Project manager m anager and project team, to ensure that the BA approach is suitable. If a change is implemented through a project approach, approach, BA approach is defined during project planning phase.
1. Align with the goals of the change, 2. Coordinate the BA tasks with the activities and deliverables of the overall change, 3. Have risk mitigation tasks for risks which affect task efficiency, 4. Make use of proven tools and techniques, Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 41 of 169
Mastering ECBA® V3 ECBA® V3 5. Meet organizational process needs and objectives for the initiative. One may tailor standard BA approaches for the initiative as per organizational process tailoring tailoring guidelines. guidelines. BA approach is often based on or related to the project approach, but can also be independent. independent. For example, one can use u se a plan-driven approach approach to define its business processes processes and then use a change-driven approach to build the supporting software applications.
Factors determining selection of BA approach are 1. Prior experience, 2. Organization Organization standards, 3. Tolerance Tolerance for uncertainly, 4. Complexity Complexity and risk of change, 5. Regulation Regulation pertaining to the industry, 6. Geographic distribution of stakeholders, Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 42 of 169
Mastering ECBA® V3 ECBA® V3 7. Staff experience level and turnover, 8. Contractual Contractual needs, 9. Intent to re-use BA information etc.
Plans should be revised based on changing business conditions.
Focus
Minimize upfront
Rapid delivery in short
risk,maximize risk,maximize control
iterations
Heavily loaded in
Distributed over
planning phase
iterations
Sponsor
Designated person
Applicable
Complex, high cost of
Low cost of failure,
situation
failure, well
requirements requirements amorphous
Planning
Authority to approve
defined
requirements requirements ahead of implementation is possible, possible, challenging stakeholder interactions Model
Water-fall
Agile / Iterative
Level of
High
Low
Change
Formal process through
Through prioritized
management
standardized standardized template
product backlog, time box
Accept change only when
driven
detail
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 43 of 169
Mastering ECBA® V3 ECBA® V3 justified Communication
Formal
Informal Verbal Model
DocumentedPeriodic
based Frequent
Documentation Formal Prior to implementation
Through interactions and flexible Formal documentation post implementation for maintenance
Emphasis on
Low
High
Identified Identified first, then
Deliverables Deliverables first, then
divided into tasks
related tasks are
requirements priotization Task planning
identified Timing
Performed Performed in specific
Performed iteratively
phases Solution
Prior to
In iterations
definition
implementations
Activities
Needed for deliverables
Deliverables divided
broken to tasks
among iterations and tasks identified for iterations
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 44 of 169
Mastering ECBA® V3 ECBA® V3
BA approach drives BA activities. activities. Decompose BA activities activities into tasks for each deliverable, their iterations.
BA approach, resource availability, priority/urgency priority/urgency of initiative, legal constraints constraints affect timing of o f BA activities.
Factors affecting the complexity are 1. Size of the change, 2. Number of stakeholders, 3. Culture and geography, 4. Number of affected business areas/systems, areas/systems, 5. Technological Technological competencies, competencies, 6. Risks etc.
Factors impacting the risks of BA effort include: 1. BA experience level and domain knowledge, kn owledge,
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 45 of 169
Mastering ECBA® V3 ECBA® V3 2. Stakeholders Stakeholders experience level in communicating communicating requirements, requirements, 3. Stakeholders Stakeholders attitude of towards change and business analysis, 4. Time allocated to BA activities, 5. Chosen BA framework, methodology, tools and techniques, 6. Cultural norms and practices etc.
identifies identifies BA approach and activities, activities, specifies team roles, deliverables, deliverables, analysis techniques, timing and sequencing sequencing of work, deliverables produced, frequency frequency of stakeholder interactions and other elements of BA process.
A methodology is a formalized and repeatable approach.
Adaptive US Inc. Inc.
Be an an IIBA IIBA Certified Certified BA in in 3 months. Guaranteed. Page 46 of 169
