Division Sales Manager in Los Angeles California Resume Greg Handy

GREG HANDY Thousand Oaks, CA 91362 [email protected] 818 437-6453

SALES MANAGEMENT – MORTGAGE ORIGINATION Division/ Regional Oversight

Business Development

Challenging Markets

Distinguished manager with history spanning strategic leadership, tactical guidance and hands-on performance in highly competitive, rapidly changing industry. Polished sales professional, developing and managing effective relationships among customers, internal and external teams, and with vital strategic partners. Sound record of success, providing exceptional revenue impact and leading teams to achieve #1 status in national organizations. Accomplished project manager and change agent, restructuring and redirecting organizations to adapt to market changes and opportunities. Excellent work ethic; proven team motivator; superb financial administrator. CORE COMPETENCIES Strategic Vision P&L Responsibility Staff Retention Project Coordination

Customer Relationships Product Knowledge Polished Presentations Change Management

Market Expansion Communication Initiatives Financial Administration Team Building & Coaching

PROFESSIONAL EXPERIENCE US Bank – Los Angeles, CA 2010 to Present Account Executive – Wholesale Consumer Finance/Portfolio Division Develop, maintain, and support Mortgage Brokers in the Los Angeles and Orange counties for US Bank’s Portfolio/Non Agency Wholesale division. Working directly with Mortgage Brokers promoting the company’s product line and exceptional service. This division is very unique within the industry. The product line is very specific in nature, requiring continual sales activities and practices such as continual sourcing and recruiting of new customers which include Mortgage Broker and Banks, consistent contact with existing customers, and managing out weak performers. Complete knowledge of products, process flow/operational proficiency, underwriting guidelines/structuring, and appraisal policy, pricing, delivery, pipeline management, broker performance/report card management, is required.

HOME SAVINGS OF AMERICA — Los Angeles, CA 2008 to 2010 Division Sales Manager- West Coast / Vice President Define and implement strategic initiatives to grow market share in CA, WA, AZ, while directing and supporting three Regional Managers, and a 20 person sales team, providing motivation and guidance while serving as resource. Develop sales goals and manage profitability. Interface with customers, multiple internal departments and team to build relationships and foster smooth operations. Compile, analyze and report on sales numbers; track performance and identify / seize opportunities. Recruit, train and motivate team, with solid emphasis on comprehensive product knowledge and communication as well as legal compliance; accompany team on sales calls as appropriate. Manage relevant administrative functions. Key Achievements:  Overcame start-up obstacles and market challenges to lead team to achieve $29 million in volume within 5-month period, while increasing sales team from 4 to 25.

 Consistently lead team to achieve “top producer” status with fewest management layers, contributing highly cost-effective revenue growth.  On-boarded polished sales professionals from previous position following company’s closure of division.  Instrumental in establishing loan-submission and loan rate-locking requirements as well as defining customer responsibilities. WASHINGTON MUTUAL — Chatsworth, CA 1995 to 2008 Vice President / Sales Manager, Wholesale Lending Led 20-person sales team and 10 sales assistants to grow wholesale loan business throughout 4-county region in central state, involving 1000+ customer relationships. Crafted, deployed and managed sales and growth strategies; developed forecasts and goals; motivated team to achieve or surpass objectives. Interfaced with support and operations teams. Partnered with senior management to develop improvements and implement change to provide revenue impact and to restructure organization to meet evolving needs. Served as resource. Managed customer relationships, administration and documentation; ensured regulatory compliance. Oversaw recruitment, hiring and training. Key Achievements:  Propelled funding volume from $60 million to $1 billion+ monthly at height while growing territory to require 20 sales representatives.  Achieved status as core manager, providing comprehensive leadership and institutional memory.  Consistently selected by senior management to participate in strategic divisional projects focused on future growth and direction.  Regularly provided superior leadership with minimal administrative and HR issues, despite large volume of business.  Participated with the development of a customer Web site to expand market presence and customer access.  Crafted customer performance indicators / measurements to identify risky customer performance and help communicate improvement areas.  Assisted in the creation of a customer report card, providing feedback on customer performance.  Personally achieved Presidents Club status as top producer in 6 separate years while also developing 5 additional Presidents Club achievers.  Drove team to achieve #1 rank in volume nationwide in 2007, securing $6.7 billion in lending/loan volume or sales volume. ***** Prior experience includes positions as Wholesale Production Manager, Directors Mortgage, Riverside, CA; Retail/Wholesale Branch Manager / Retail/Wholesale Account Executive, Statewide Capital Funding, Chatsworth, CA; Retail Loan Officer, Western Financial Savings Bank, Irvine, CA; Real Estate Appraiser, Home Savings of America, Irwindale, CA; Secondary Marketing Quality Control Underwriter, Coast Federal Bank, Chatsworth, CA

EDUCATIONAL BACKGROUND CALIFORNIA STATE UNIVERSITY — Northridge, CA Bachelor of Science in Finance & Real Estate Licensure: Real Estate Brokers License, 1993