Diversity Inclusion Managing Director in Harrisburg PA Resume Diane Crawford

DIANE CRAWFORD Diversity and Inclusion Managing Director

Multi-faceted, resourceful, and progressive Diversity and Inclusion Practitioner with comprehensive experience in development of strategic business solutions to maximize sustainable company success. Goal-driven, hands-on and proactive human resources professional with high integrity and adaptability to quickly master new roles, technologies or environments. Collaborative, analytical and decisive cross-functional team leader with excellent communications and interpersonal abilities has demonstrated success in the development and motivation of a company’s most valued assets – its workforce. Highly skilled in talent acquisition, supplier diversity, and procurement to enhance a company’s workplace diversity initiatives.

CORE COMPETENCIES Diversity Metrics ▪ Workforce Planning ▪ Strategic Business Planning/Solutions ▪ Change Management ▪ Project Management ▪ Organizational Development ▪ Analytical Metrics ▪ Process Improvements ▪ Diversity Planning/Management ▪ Human Resources ▪ Staff Supervision/Training/Performance Management ▪ Recruiting/Talent Acquisition ▪ Public Speaking/Presentations ▪ Executive Advisor ▪ Community Liaison

PROFESSIONAL EXPERIENCE Central Penn College – Summerdale, PA Adjunct Professor (October 2014 – December 2014) Instructor of Humanities  Developed and delivered an eleven week course curriculum in African American Studies  Established pre and post course evaluations  Mentored and maintained student relationships to ensure student success  Utilized innovative technology to transfer learning The Hershey Company – Hershey, PA 1977 - 2014 Global Diversity Inclusion & High Performance Manager (2004 – 2014)  Oversaw, planned, developed, and facilitated the integration of key strategic initiatives to support workplace diversity.  Developed innovative recruitment and retention strategies and aligned Executive Leadership to support employee Business Resource Groups (BRG). Key Achievements:  Successful Employee BRG Launch – Oversaw launch of BRGs representing 33% of employee population in US operations serving as recruiting partners and internal market focus groups with representation from Asian, Latino, African American, Network of Young Professionals, PRISM LGBT Alliance, Women’s BRG, Sales BRG, Veterans BRG, and Abilities First BRG.  Established Sustained Community Partnerships with Diverse Organizations Aligned with Recruitment and Retention: National Black MBA, ALPHA, Society of Black Engineers, Asian MBA, African American Chamber of Commerce, Hispanic American Chamber of Commerce, Philadelphia PA.  Advisor for Executive Leadership - Provided leadership and continual consultation with senior business leaders on diversity management planning, sponsorship and advocacy of Hershey’s Employee BRGs to facilitate cross-functional collaborations.  Liaison for University Partnerships – Established ongoing recruitment partnership with diverse Universities and offices of multicultural affairs.  Global Recruiting Strategies – Identified and developed global talent partnerships, global metrics, and recruiting strategies: Implemented US and Global Workforce Demographic Metrics to identify and enhance representation of women and persons of color in positions of manager and above with a 3-5 year timeline, resulting in a 27% increase in diverse talent hires.  Global Mentoring Program – Designed and implemented a mentoring program in collaboration with HR Succession Plans designed to support and develop employees.  Employment Non Discrimination Act (ENDA) – Enhanced Hershey’s 2014 Corporate Equality Index results with an increase of 5 points to 90 out of 100 showing endorsement of ENDA.

DIANE CRAWFORD

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 Employee Program Initiatives – Developed a targeted on-boarding program for new hires and managed participation in Great Place to Work Survey with development of key after-action strategies.  Key Campus School Programs – Partnered with key campus programs to source talented student interns in Hershey’s under-represented business disciplines, resulting in conversion to full-time hires by 25 percent of intern staff.  Diversity Awareness Training – Design and introduced two levels of e-learning diversity awareness training that became mandatory formal courses of Hershey University.

OTHER PROFESSIONAL EXPERIENCE  The Hershey Company o Product Change Facilitator o Reese Candy Company, Quality Regulatory Manager

1998 - 2004

1977 - 1998

EDUCATION  Pennsylvania State University – Masters of Education, Training & Development  Pennsylvania State University – Bachelor of Applied Behavioral Science o Pi Gamma Mu Honor Society for the Social Sciences  Harrisburg Area Community College – Associates Degree, Business Management

AWARDS / RECOGNITION  Pennsylvania Family Coalition MLK DREAM Catcher Award, 2014  The Hershey Company – Presidents Award for Outstanding Contributions for Community Service  The Hershey Company – Quality Through Excellence Award for Organizational Excellence for Implementing Hershey’s First Women’s Council  2012 Graduate of Executive Leadership Harrisburg  Opportunity Funding Corporation and Entrepreneurship – 2012 Outstanding Diversity Advocate Award  YWCA – Women of Excellence Award  The American Literacy Corporation – Wally Amos Volunteer Award  Urban Connection – Women’s Heritage Award  Estamos Unidos - Our Community, Our Leaders Award  National Black MBA Association Harrisburg Chapter – Leader of the Year  The Coretta Scott King Women of Diversity Award

PROFESSIONAL AFFILIATIONS         

Chaired – Business Diversity Advisory Council Harrisburg Regional Chamber of Commerce Chaired – Diversity & Inclusion Professionals of Central PA Member – Society for Human Resource Management (SHRM) Corporate Member – National and Local Minority Supplier Development Council Corporate Member – National Associate of Executive Women Chaired – Harrisburg YWCA Race against Racism Chaired – Harrisburg YMCA Teen Achievers Steering Committee Chaired – Board of Managers for the YMCA Camp Curtain Greater Harrisburg Branch Member – Board for the Chinese Cultural Arts Institute