Director of Operations or Director of Distribution or Director o

Roy Mangione 43-23 248th Street Phone: 718-279-1459 Little Neck, New York 11363 [email protected] Professional Profile Accomplished Operations Executive with 25+ years of experience managing all leve ls of distribution,warehousing,logistics and transportation. Strong track record of delivering mission-critical results while demonstrating proficiency in staff ing, problem identification and solving , cost-effective management, innovation and commitment. Business-savvy, client focused, hands-on individual who is solel y performance and results driven. Prepared to do whatever the job requires inclu ding relocation and travel.

Skill Highlights * Expertise in all facets of 3PL, facility management, logistics, transportatio n, and distribution. * Proven ability to plan, organize, and manage within diverse business climates . * Strong track record of execution against integral objectives to assist in the company's growth, goals and profitability. * Dedicated, motivated, hard-working leader who can bring vital change both wit hin and outside the organization. * Executive leadership qualities including creativity, innovation, external awa reness,flexibility, resiliency, and long term vision. * Strategic thinker who formulates objectives and priorities,then implements pl ans consistent with the overall interests of the organization. * Negotiation skills, persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals, build s alliances and is politically savvy. Professional Experience

* Takes pride that my career is built around innate integrity, loyalty, ethics and honesty while remaining pragmatic and unbiased. * Proficient written/oral communicator able to be clear, convincing, concise, o rganized and motivational. Long track record of policy writing, implementation a nd follow through/adherence. * Talented builder of a solid multi-faceted team that facilitates cooperation a nd teamwork to meet the organization's visions, mission and goals. Identifying and mentoring new employees that can help with future long term com pany goals.

* Results driven individual that has the ability to make well informed timely d ecisions, even when data is limited, that produce high-quality results by applyi ng technical knowledge, analyzing problems, and calculating risks. * Complete accountability, committed to continuous self-improvement, identifies and analyzes problems.Accepts responsibility for mistakes and complies with est ablished control systems and rules. Director of Operations 11/2006 - 01/2011 Borax Paper Products Bronx, New York * Oversaw a distribution operation for a major paper and packaging company cons isting of 80,000 sq. ft., 12 dock doors,5 managers, 25 delivery trucks and 60 un ion associates on three shifts. Reports to the Vice President of Operations. * Responsible for creating, implementing, and ensure compliance of new company policies. Created the company's first safety policy, driver agreement, driver tr aining program and incentive policy, among others. * Contributed to the company's growth and profitability in many ways includinga $50,000 annual savings in vehicle insurance through proper negotiations , less accidents, changing body shop and policy changes. * Spearheaded a plan to change material handling companies for various equipmen t, thus saving over the life of the leases $5000+ for over 25 machines * Reduced parking tickets during the delivery process by over 10%+ the last two years through policy implementation and identifying/correcting problem areas. * Increased driver production 8%+ and decreased overtime annually through time/ motion studies, improved routing, cross-training and proper hiring. * Consistently passed annual Workers Compensation walk-through and vehicular in surance inspections due to creation of policy, implementation and adherence, thu s saving the company money through no policy increases. * Negotiated a .04 per gallon reduction in fuel prices based on usage, monitore d the fuel rebate program, created savings of $30,000+ based on fuel costs. * Reorganized truck leasing companies to assure a sense of "competition", keepi ng cost increases to a minimum. Short-leased older vehicles for newer more fuel efficient models creating additional monetary savings. * Oversaw all DOT and Human Resources paperwork for my department including wee kly payroll, personnel files, random drug testing/follow-up,bi-annual driver abs tract report, hiring and firing for all shifts. * Liaison to Union, Labor Attorney, consultants, security contractor, workers c ompensation, vehicle insurance, all leasing companies, landlord and auto repair shops. Also handled physical plant and maintenance of entire facility to assure "tour ready" status, maintained fleet for safety violations and PM scheduling. E nsured compliance to safe work practices at all times. * Prepared at all times to staff for company growth by hiring and training prop er personnel on a timely basis. * Customer satisfaction primary goal at all times with cross functional relatio nships in Customer Service, A/R, A/P and Sales . Mentored new staff to assure qu ality service, boost self confidence and review policy adherence. * Productivity reports created weekly, performance reports and executive summar ies reported monthly. * Daily meetings with Day Manager, Night Manager and Routing Supervisor to assi

st in the prioritizing of the days workload. Review daily departmental goals, ac complishments, and potential problems. * Ensure all daily work for inbound and outbound processing and inventory contr ol is consistently executed at a high level of accuracy (99.5%) * Periodically go out on driver's routes to assure adherence to all company pol icies, time and motion study for routing purposes,safety and DOT policies. Writt en report submitted to V.P. of Operations. Sales Representative 05/2005 - 11/2006 Pacific Logistics Corporation Edison, New Jersey * Sales representative for this privately held asset based freight forwarder/ca rrier that specializes in the movement of apparel to retailers across the countr y. * Developed new business through leads, cold calls, and garment industry experi ence. Achieved annual sales of roughly $500,000 that still exist today. * Accountable for all of my established vendors including overall customer sati sfaction, collections, and creation of further revenue within their operation. * Thoroughly trained in all facets of transportation including tariffs, dims, N FMC, rating, forwarders, routing, and cross-docking. Director of Operations 03/1986 - 04/2005 Norstan Apparel Shops Inc Long Island City, New York * Manage a staff of 50 union employees and 4 managers responsible for consolida tion, distribution and traffic operations of an 85,000 square foot DC servicing a 235 unit specialty retail store chain processing 15KK units annual. * Developed/managed a multi-facility 3PL operation that assists in the processi ng of merchandise in 4 out of state warehouses totaling an additional 100,000 sq . ft. and 50 additional employees. New policies written and implemented within t hese facilities reducing the price per garment cost by more than 60%. * Monitored all traffic functions including supervision, hiring/firing of contr act carrier staff, freight bill approval, and acted as the vendor liaison to app rove carrier selection to negotiate favorable rates . Constant assessment of opt ional transportation methods to enhance efficiency and reduce costs. Author of t he company routing guide. * Initiated and managed payroll and transportation budgets totaling $5 million. Introduced new pick/pack system and quality control policies resulting in a con stant employee level over the last 6 years despite a 50% increase in units shipp ed, thus achieving maximum bonus since plan inception. * Responsible for procurement, budget, control, and replenishment of all store supplies while constantly researching different vendors to assure best pricing. Oversaw the development and implementation of new store procedures regarding the ordering criteria, resulting in significant cost savings and improved turnaroun d time. Budget responsibility in this area exceeds $1 million. * Headed up all union related business, coordinated requirements with union rep resentatives and represented company in all union contract negotiations