director of Nursing or Nurse Manager or case Manager

87-30 62 Avenue 6BRego Park, New York 11374 [email protected] Deborah J. Coleman MSN, RN, BC Objective A Nursing leadership role that will allow me to use my skills to impr ove quality of care, customer and staff satisfaction Experience April 2010- June2011 Visiting Nurse Service of New York, New York, Ne w YorkPatient Service Manager Congregate Care Queens- Increased productivity by 4% Decreased PPS visits and maintained Quality of care to increase profita bility of region September 2008- April 2010 New York Hospital of Queens Flushing, New York Nurse Manager - PACU Increased throughput of patients Managed 25 Nurses 1998- 2008 Mount Sinai Medical Center New York, New YorkClinical Nur se Manager - 40 bed Orthopaedic and Plastic Surgery Unit 56 direct reports Prov ided leadership for 20 Medical swing beds and 35 beds of Spinal Rehabilitation U nit Good knowledge of Studer Methods to improve customer satisfaction Provided coverage for case manager Prepared, justified and maintained budget of $1.5 mill ion and. provided leadership for clinical division budgetary process Co-Lea der of Department of Orthopaedics reduction of length of stay initiative resulti ng in a 40% reduction in Length of stay Implemented admission Nurse role to faci litate patient throughput 2006-2007 New York State Department of Health Albany, New York Indepen dent Contractor Member of the 2006-2007 Nursing Intensity Weights panel as an Orthopaedic expert, participated in the re-weighting of DR Gs for Medicare and Medicaid retrospective payment. 1992-199 8 Beth Israel Medical Center- Singer Division New York, NYNurse Manager For a 40 Bed Orthopaedics and Plastic Surgery Unit, redesigned unit. S uccessfully launched and marketed an 8 - Bed Acute Rehabilitation Unit Developed a pre- operative patient education program that reduced length of stay by 20%. Provided house coverage for all departments of 250 bed Hospital 1981-1991 Hospital for Joint Diseases Orthopaedic Institute Staff Nurse PACU Ass istant Nursing Care Coordinator PACU Administrative Supervisor Evenings Nursing Care Coordinator covering seven units (Geriatric Rheumatology, ICU, Step Down, N eurosurgery, Neurology, Epilepsy, IV team) and opened Ambulatory Surgery Center 1978-1981 Bellevue Hospital Center New York, New York Staff Nurse PACU Education 1995-1997 Kean College, Edison, New Jersey Masters of Science Nursing 1974-1978 Hunter College Bellevue School of Nursing Bachelors of S cience Nursing President NSANYS 1977-1978 Certifications PRI Nursing Administration