Mark DiTomaso is an experienced Director of Information Systems Vendor Management....
MARK S. DiTOMASO (609) 332-3656
[email protected]
Haddonfield, NJ 08033
SUMMARY Results-driven, strategic sourcing executive with over 20 years in the insurance, financial services and legal industries. Experienced in developing strategic plans, tactical solutions, forecast models, process maps, and conducting research and analysis to implement projects that deliver both revenue and cost savings. Foster relationships with individuals at all professional levels to improve productivity and fuel high-performing organizations.
Process/Quality Improvement Initiatives Relationship Builder Team Leadership JD and MBA Degrees
Vendor Management Inventory Planning Purchasing Solid Customer Service Skills
EXPERIENCE INDEPENDENCE BLUE CROSS, Philadelphia, PA
2012 to Today
Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.
Director of Information Systems Vendor Management
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Through negotiations, saved $2.4 MM over past 12 months. Acquired responsibility for mobile telephone lines; first pass yielded $6000/month savings. Review every new contract involving an IT component to ensure language is favorable for IBC, e.g. aggressive SLAs, firm deliverables, payment milestones, acceptance language, affiliate language, etc. Take Lead on RFPs for IT related work. Manage contract governance, contract obligations and deliverables for our outsourced functions. Liaison between IT management and Procurement for purchasing process. Take lead on all software audits.
DOW JONES, South Brunswick, NJ
2011 to 2012
Global provider of news and business information and a developer of technology to deliver content to consumers and organizations across multiple platforms.
Program Manager/Sr. Sourcing Manager, Strategic Sourcing Manage HCL, Cognizant, RSG, and Infosys to ensure contract compliance and program integrity. Serve as Commercial lead in all contract negotiations for IT outsourcing. Lead the Governance Program for major outsourcing initiatives.
Conduct Strategic Sourcing Process, including RFXs, for new outsourcing deals.
MARK S. DiTOMASO 609.332.3656
[email protected]
CIGNA CORPORATION, Philadelphia, PA
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2009 to 2011
One of the top US health insurers (Fortune ranked #129), company covers nearly 12 million people with its various medical plans.
Director, Strategic Sourcing Manage and source all enterprise software and IT services. Assisted HR in deal to replace existing BPO vendor resulting in savings of $20,000,000. Develop and modify complex contracts, addendums and amendments for IT software and professional services, including outsourcing deals. Engage key stakeholders early in the strategic sourcing process to ensure a consistent, objective and transparent approach, with excellent customer service. Responsible for requirements development, spend analysis, market analysis, competitive bidding, cost and price analysis, and price negotiation. Interface with legal team, IT and business customers to establish and cultivate key client stakeholder relationships across organization, building trust and support for each sourcing project. Lead team of sourcing analysts. Assisted Pharmacy division to purchase source code from long time vendor.
TD BANK, Cherry Hill, NJ
2008 to 2009
Created through a merger with Commerce Bancorp, bank has 1,300 branches throughout the East Coast of the US, and 22,000 employees.
Vice President, Senior Category Manager of Strategic Sourcing Led all aspects of category management for the U.S. General Services group, including: Led RFP of armored carrier business resulting in savings of $2,000,000. Developing and implementing North American category strategy employing category management best practices. Market intelligence activities for Category group (industry, supply market and supply chain research and analytics, category sourcing and outsourcing trends and best practices). Providing strategic vision and recommendations to business partners to optimize supply chain strategies that supported and enabled business specific objectives and goals. Influencing and providing counsel to business partners to ensure supplier arrangements met company policy and regulatory requirements. Building and maintaining a network of strategic contacts with a North American focus. Leading a team of category managers, associates and analysts. As an employee of Commerce Bank, assisted in the creation of a Vendor Management office, the first of its kind at the bank.
MARK S. DiTOMASO 609.332.3656
[email protected]
CIGNA Corporation, Philadelphia, PA Director, ASP/Outsourcing Management Services and IT Operations (2006-2007) Served as Commercial lead in all contract negotiations for the Siemens and IBM deal contracts. Led the effort to establish a Governance Process for both contracts.
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2000 to 2007
Senior Specialist, Strategic Sourcing (2000-2006) Negotiated price, terms and conditions for hardware and software sales and purchases, consulting, application service providers and maintenance contracts. Led the contracting efforts for the outsourcing of the Field Service Operations groups in the US and Ireland. Served as member of the joint management team for the USA outsourcing deal. Managed vendors to ensure contract compliance. Created and maintained a database to manage contracts for the systems division. Accomplishments: Generated savings of $21.3 million for top three transactions of 2004. Completed RFI and RFP processes that improved service levels and achieved cost efficiencies.
LAW OFFICES OF JACKSON AND DiMEO, Marlton, NJ 1999 to 2000 Staff Attorney In-house counsel for Liberty Mutual Insurance Company. Defense litigation and workers’ compensation attorney. Managed a personal injury caseload and a team of two. Handled all of the South Jersey workers’ compensation cases for United Parcel Service. Lead chair on four jury trials and numerous bench trials. Presented cases at the appellate division level.
LAW OFFICES OF ANTHONY P. MARCOZZI, JR., Westmont, NJ 1995 to 1998 Staff Attorney End-to-end representation of all clients in cases involving workers’ compensation, personal injury as well as criminal cases, including research, writing and client relations. CIGNA Corporation, Philadelphia, PA Computer Programmer/Analyst
1988 to 1992
EDUCATION JD, Quinnipiac University School of Law; graduated cum laude MBA, Rowan University of New Jersey BA Computer Science, with a minor in Accounting, Rutgers – The State University of New Jersey
