Thomas Ulrich is a versatile information systems leader in the financial services industry specializing in enterprise te...
Thomas W. Ulrich Morrison, CO 80465 720.822.5760
[email protected] | https://www.linkedin.com/in/thomaswulrich
ENTERPRISE INFASTRUCTURE LEADER Understand, implement, test and deliver quality work products with strong focus on customer satisfaction Versatile information systems leader in the financial services industry specializing in enterprise technical infrastructure design, risk management and software development in direct support of a 5M+ customer base. Most recent focus has been on infrastructure expansion and resiliency to meet business growth demands. Adept at building and retaining strong teams comprising employees, consultants and vendor partnerships. Skill Highlights: Hardware Infrastructure Design and Support Vendor Management Disaster Recovery and Business Continuity IT Governance, Compliance and Audit
Software Infrastructure Design and Support 24x7x365 Production Support System Capacity Planning System Load / Stress Testing Software Development
CORE RECENT ACCOMPLISHMENTS Conducted comprehensive database server benchmarks between IBM P-Series and Oracle’s Exadata to determine next generation enterprise database server platform Upgraded and expanded core application infrastructure services to accommodate business growth demands Performed detailed analysis of system capacity limits and implemented plan that addressed system capacity based on planned business growth. Developed detailed five-year system capacity plans and negotiated contracts with numerous vendors in realization of fulfilling these capacity plans Developed and deployed comprehensive enterprise Information Security Program consistent with the ISO 27001/2 framework in support of regulatory requirements that included OWASP, HIPAA, PCI, FFIEC, SSAE-16, SOX and GLB. Conducted quarterly production disaster recovery fail-over tests from our main data center to our alternate data center to demonstrate compliance with established Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) while minimizing impact of fail over to clients. Reduced overall enterprise RTO from double-digit to single-digit hours while simultaneously integrating additional enterprise services Participated in numerous Merger and Acquisition (M & A) efforts, providing system synergy projections.
Developed detailed financial and system integration plans in support of three major M & A programs Successfully integrated systems as result of M & A activities Systematically scaled technical infrastructure components to meet capacity demands Continually analyzed current system capacity benchmarks against business growth projections and incrementally scaled technical infrastructure to accommodate growth from 1M to 5M+ plan participants
PROFESSIONAL EXPERIENCE GREAT-WEST FINANCIAL, Greenwood Village, CO Associate Manager Manager Director Senior Director
1998 2000 2005 2007
– – -
2000 2005 2007 2014
Senior Director, Enterprise Systems Risk Management Organization Led wide array of technical programs including enterprise risk management, infrastructure management, high availability, disaster recovery, information security, systems programming, web development, database administration, enterprise content management, document generation, managed accounts, system monitoring and overall system capacity planning. Developed and implemented procedures to fail 40+ critical enterprise applications from operating in main data center (Denver, CO) to alternate data center (Andover, MA), where applications operated in production mode for several days before transitioning services back to main data center. Process was executed using various disaster scenarios to demonstrate that key RTOs and RPOs could be met. Designed and deployed processes based on NIST 800-37 to continually assess, manage and report on enterprise risks with emphasis on confidentiality, integrity and availability of systems and data. Met regularly with executive leadership from a variety of corporate functions to disposition key risk elements as appropriate to overall corporate risk appetite. Developed and managed enterprise information security program based on ISO 27001/2 and COBIT frameworks. Worked with various corporate functions to continually evaluate emerging risks and recommending mitigation options. Incrementally increased overall system capacity to accommodate growth from 1M to 5M+ plan participants Managed a budget of over $20M including hardware, software, staff and amortization elements. ADDITIONAL RELATED EXPERIENCE ELECTRONIC DATA SYSTEMS, Lakewood, CO Senior Systems Engineer Developed system integration processes for multi-national system development project for geospatial telecommunication product between the United States, United Kingdom and Australia. Developed key defect tracking, configuration and release management processes
and tools to align deliverables to client. Worked in Melbourne, AU with key technical leaders to establish end-to-end software development testing and release process. U S WEST, Denver, CO Senior Systems Engineer Designed and developed software measurement tools. Using several globally published papers on static software measurements, developed several static analysis tools to analyze over 4M lines of C and C++ code. Worked with senior technical leaders in interpreting and assessing risk of tool results. COBE LABORATORIES, Lakewood, CO Senior Software Engineer Led software quality program for new portable acute kidney dialysis machine. Worked closely with senior management and FDA representatives to develop test protocols and schedule clinical trials. TEXAS INSTRUMENTS, Lewisville, TX Senior Software Engineer Responsible for all software quality for DoD top secret weaponry project. Led team of nine software engineers to establish key metrics, test plans and reporting for the USAF and US Navy. Instrumental in moving software development organization from SEI Level 1 to Level 3. Awarded the annual Quality Excellence award. UNITED STATES MARINE CORPS, Japan, Korea, Philippines Captain Responsibilities included tactical communication circuit installation for a forward deployed Marine Amphibious Brigade and as company commander of a recruit training series.
EDUCATION BBA, Computer Science and Economics. Temple University, Philadelphia, PA MASTER OF SCIENCE, Computer Systems, University of Denver, Denver, CO DOCTORATE of COMPUTER SCIENCE, Computer Science, Colorado Technical University, Colorado Springs, CO FINRA Series 99 ITIL Foundation
