Susan Gordon is an employee benefits consultant for U.S. and International programs....
S USAN G ORDON , E SQ . www.linkedin.com/in/susangordon1 Orange, CA 92867 (714) 322-0731
[email protected]
DIRECTOR OF BENEFITS
Employee benefits consultant for U.S. and International programs. Health Care Reform expert with full process skills, including strategy, design, compliance and communications. Generate significant savings in annual outsourced consulting fees. Legal expert in ERISA, PPACA, HIPAA, COBRA, FMLA, GINA, etc. and related Federal/State laws, i.e. ADA, ADEA, FLSA and Title VII. Communications expert, designing programs for clients including Walt Disney Company, Toshiba, IHOP, Western Digital, Pacific Life and Litton Industries. Target employee audiences up to 20,000. Compliance leader with systematic approach that identifies and repairs potential breaches and cauterizes the blood loss from existing breaches. System based on tapping network of government contacts and formulating arguments to evidence employer “good faith”. Minimizes or eliminates penalties, which can total up to $1.5 million. Expert witness for employment lawsuits, testifying for both employer and employee. Deposition testimony for corporate client with 12,000 employees led to settlement of wage & hour class action, saving employer litigation costs projected at approximately $200,000. Skilled at crafting benefit programs which reduce costs and increase productivity. Master in the art of delicately balancing corporate and financial goals with compliance constraints and employee well-being. CAREER EXPERIENCE
EMPLOYEE BENEFITS-CONSULTING, LLC — Orange, CA www.ebcbenefit.com
2010-Present
Global Director of Benefits Current corporate client base up to 12,000 employees. Consult on health, wellness, retirement, work/life, insurance, disability, time-off, leaves of absence, voluntary and incentive benefits. Key Projects:
Conducted benefits analysis and integration for U.S. and 15 countries, following acquisition. Designed enhancements to international government benefits, increasing competitive industry ranking. Designed change management strategy and employee communications for client with 3,000 employees and revenue of $1.4 billion. Created HIPAA privacy and HIPAA/HITECH security compliance manuals and operational procedures for client RFP regarding post-doctoral health benefits. Resulted in acquisition of most prestigious account in higher education market sector. Designed Wellness Program Compliance system to meet PPACA legal requirements, including nine Federal laws, tax regulations and State use laws. Formulated employer arguments and defenses for existing non-compliance issues to withstand Department of Labor and/or IRS audit investigation.
FRESH START BAKERIES — Brea, CA
2008-2009
Benefits Manager
Managed self-funded medical plan, dental & vision, short and long-term disability, AD&D, life insurance and retirement benefits for group of five companies with 2,800 employees. Led annual health care renewal, negotiated with brokers, and prepared presentation to senior management, calculating 1, 3 and 5 year projected cost-savings due to adding consumer-directed Health Savings Account. Co-authored Evidence of Coverage documents with healthcare carrier.
SUSAN GORDON, ESQ.
Phone: (714) 322-0731
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ALLIANCE IMAGING – Orange, CA 2006-2008 Senior Benefits Specialist Implemented Health Reimbursement Account for 2,400 employees. Designed multi-media communications campaign which launched 6 months prior to plan effective date. Trained managers in 49 states on presentations to employees. First year participation rate 18%. NATIONAL MARKETING SERVICES – Laguna Hills, CA 2003-2006 Human Resources Manager Managed national sales call center. Designed online training program, resulting in 30% increase in sales. Redesigned benefits and compensation incentive plans to motivate and retain workforce with average age of 29. Reduced turnover by 22%. SPECIALIZED BENEFITS COMMUNICATIONS — Orange, CA 1990-2002 President & Founder Selected to design employee orientation presentation of health and welfare benefits for Disney University training center. Created “Introduction to Health, Life and Disability Plans” seminar for visiting Japanese management at Toshiba. Clients included Pacific Life, Litton Industries, Hunt-Wesson Foods and Sumitomo Bank.
EDUCATION & CERTIFICATIONS CORNELL UNIVERSITY — Ithaca, New York Bachelor of Arts in Political Science (Dean’s List) HOFSTRA LAW SCHOOL — Hempstead, New York Juris Doctorate (Court Competition honors) ADMISSION: State Bar of New York CERTIFICATION: Certified Corporate Wellness Specialist SPEAKING ENGAGEMENTS: Azusa Pacific University Graduate HR Program Labor & Employment Law Conference Client “Benefits Compliance” Symposiums
