Dialogue "Evaluating Product and Service"

 

 

NEGOCIACIÓN INTERNACIONAL

COD.1667864

 AILYN SOFIA MONSALVE ROZO  APRENDIZ

DIALOGUE “EVALUATING PRODUCT AND SERVICE”  

2019

 

 

 Actividad de aprendizaje aprendizaje 14

Evidencia 1: Dialogue “Evaluating product and service”  

Para un profesional en cualquier campo de acción es necesario usar el inglés como herramienta de comunicación de sus ideas y apreciaciones, acerca de un proceso de gestión en un negocio en el cual tiene directa participación.

Con esta evidencia, adquirirá el vocabulario, las estructuras gramaticales y las frases para que pueda desenvolverse con fluidez y coherencia oral en inglés al momento de participar en una actividad evaluativa de los procesos, además de presentar soluciones y discutir acerca de ellas para realizar planes de mejoramiento, siempre en beneficio de la compañía de la cual haga parte.

Según lo anterior, para desarrollar esta evidencia, es importante que lea y analice previamente el material de formación denominado Presenting and improvement plan, además del material complementario Improving business processes.

Posterior a estas lecturas y con la finalidad de cumplir con el propósito de esta evidencia, desarrolle en un documento los siguientes puntos:

 

1. Elabore

un diálogo en inglés de dos personas, en el cual evalúe el proceso de

gestión de la empresa en la que trabaja, o de una empresa que conozca, para hacerlo tenga en cuenta lo siguiente:

 

o

Utilizar el presente perfecto al hablar de los procesos que se han implementado.

 

o

Usar los condicionales, con el fin de plantear algunas modificaciones y actividades a implementar para el mejoramiento de procesos.

 

o

Incluir preguntas de información (Wh questions) en las que un hablante pregunta y el otro responde.

 

o

Representar el diálogo de manera gráfica usando caricaturas y nombres para los personajes.

2. 

Realice un glosario de términos basado en el material complementario

mencionado, con los términos que le hayan sido útiles en la creación del diálogo, este debe estar compuesto del término y su definición en inglés; si lo considera necesario, puede utilizar el diccionario monolingüe online de su preferencia.

 

1.  DIALOGUE

Ben: Hi,

how are you?

Rey: well

thank and you?

Ben: well

thanks God.

Rey:

tell me a little how the process of quality management will in your

company's chocolates.

Ben: clear that if, at the time

I have been working hard in the implementation

and improvement of the quality by means of safety standards in the operational areas of the company's chocolate candy, specifically mixture and cooking.

Rey: interesting

that I've been thinking about creating my own chocolates

company, I've been needing information in connection.

Ben:  has

my support, keep in mind that you need to start a process of

management in your company as I have h ave been running with the staff that you mentioned.

 

Rey: and

Ben: A

that is a management process? And how you are implementing it?

Management process is a set of activities that interact with the aim

of transforming elements that come in and out for the satisfaction of customers. And I have implemented it in several rules which must be fully complied with in the company and in the area that I told you about.

Rey: and why you’re implementing it in the mixture area?  

Ben: because

of the mixture area starts the good quality of the product in

this case the chocolate to be exported to the outside, is the primordial base to leave well of the company with all the maximum quality.

Rey:  I

like the subject; besides I have read books about the theme of

chocolate, it is impressive the varieties that there are.

Ben: well,

one of the primary rules regarding regardin g the safety of the operator is to

use his uniform very well with his waterproof vest and pants, and his gloves, another is to have an average weight when loading the product in order not to have future inconveniences with the postures.

Rey: if you don’t put it into practice the others won’t.  

 

Ben: of

course, if, if you want to accompany me in this welcome process, it

is more help you to run your project of creating your own company.

Rey: if I have time right now I will accompany you, otherwise I will go to not

take up more time, I think it has been very clear to me the management process that you are carrying out, I hope everything will turn out very well for you. I leave you many thanks for your valuable information, we’re talking. 

Ben: thank

you very much for listening to myself.

CARTOON 1. Rey:  how you? Rey: 

Hi, are well

Ben: thanks you?

well and

 

CARTOON 2. Ben: clear that if, at the

time I have been working hard in the  

implementation and improvement of the Rey: 

tell me a little how the process of quality management will in your company's chocolates.

 

quality means of safety by standards in the operational areas of the company's chocolate candy, specifically mixture and cooking.

 

 

CARTOON 3. Ben: has my support, keep in mind that you Rey: interesting that I've been thinking about creating my own chocolates company, I've   been needing information in connection.

need to  start a process of management in your company as I have been running with the  staff that you mentioned. 

 

 

CARTOON 4. Ben: 

A

Management

process is a set of activities

Rey: and that is a management  process? And how you are implementing it?

that interact with the aim of transforming elements that come in and out for the  satisfaction of customers. And I have implemented it in several rules which must be fully complied

with

in

the

company and in the area that I told you about.

 

CARTOON 5. because of the mixture area starts the good quality of the product in this case the chocolate to be exported to the outside, is the primordial base to leave well of the company with all the maximum quality. Ben:

and why implementing it in the mixture area? Rey:  you’re

 

 

CARTOON 6. Rey:  I

like the subject; besides I have read books about the theme of chocolate, it is impressive the varieties that there are.

Ben: well, one of the primary

rules regarding the safety of the operator is to use his uniform very well with his waterproof vest and pants, and his gloves, another is to have an average weight when loading the product in order not to have future  inconveniences with the postures. 

 

 

CARTOON 7. of course, if, if you want to accompany me in this welcome process, it is more help you to run your project of creating your own company.

Ben: Rey: if you don’t put it into

practice

the others won’t. 

 

 

 

CARTOON 8. Rey: if I have time right now I will

accompany

you,

otherwise I will go to not take up more time, I think it has been very clear to me the management process that you are carrying out, I hope everything will turn out very well for you. I leave you many thanks

for

your

valuable

information, we’re talking. 

thank you very much for listening to myself. Ben:

 

GLOSSARY OF TERMS

 

Harvesting;  Act

of catching the fruits or products of the field, after their

cultivation.

 

Management;

Organization, management and management of a

community or an institution. The poor administration of many governments kept the country in misery. The Company's administration awarded the most outstanding workers.

 

Safety;

State of a person or thing in which it is free of risk or danger. The

authorities reinforced the security of the bank with bars and an d alarm systems.