Diagrama de Pescado de Ishikawa

 

SJF\CYPFN SJF\ CYPFNK K N GKVOY, YCKB V ]OJ^FL ]OJ^FLF@FK F@FK NC PKJ LYKJ@FP@ LYK J@FP@O O QK\FCY NC @AS @AS[SFPK@K [SFPK@K LK@SB^KN NC C@OJOGFK @KYYCYK NC HCYCJ@FK HCYCJ@FK V KNGFJFP^ KNGFJFP^YK@FOJ YK@FOJ ]ÕIBF@K

NFKHYKGK NC FPAFDKXK

FJ^CHYKJ^CP @aoquc Ycycs \ç`tor Gkjucb Efgcjcz Khufbkr ]kobk Kjnrck ]ugk ]krç Kycbcj Yogfjk \kbnk Cspfjozk Eojktakj

Pu`rc  ‐ Iobfvfk 9=9; 

 

  NFKHYKGK NC ]CP@KNO NC FPAFDKXK 

Nfkhrkgk nc `kusk clc`to `ojo`fno tkgifæj `ogo cspfjk nc pcs`kno por bk sfgfbftun nc su kpkrfcj`fk lçsf`k nc uj csqucbcto nc pcz o tkgifæj sc bo nf`c nfkhrkgk nc FPAFDKXK por su `rcknor (Nr. Dkoru Fsafdkwk) qufcj bo ncskrrobbo cj ^odfo cj ;6>0 [uc cs5

Cs ujk rcprcscjtk`fðj hrëlf`k quc pcrgftc kjkbfzkr uj proibcgk rcujfcjno fjlorgk`fðj, fncjtflf`kjno sus `kusks y cb clc`to quc pronu`cj bo `ukb bo `ojvfcrtc cj ujk ACYYKGFCJ^K NC HCP^FOJ NC @KBFNKN ]krk quc sfrvc5

-Pfrvc pkrk ncskrrobbkr ncskrrobbkr bk `kpk`fnkn nc kjëbfsfs cj rcbk`fðj `oj uj p proibcgk roibcgk -Ncskrrobbkrr bk `kpk`fnkn nc sobu`fojkr proibcgks -Ncskrrobbk -Fncjtflf`kr bks `kusks `kusks y bos clc`tos nc uj proibcgk -Cstru`turkr y ecrkrqufzkr proibcgks -Nflcrcj`fkr, `ogpkrkr, `bksflf`kr, -Nflcrcj`fkr, `bksflf`kr, `ktchorfzkr, sc`ucj`fkr, khrupkr y orhkjfzkr hrkj `kjtfnkn nc no`ugcjtos -Cs sfj nunk ujk hrkj acrrkgfcjtk nc trkikeo cj cqufpo `ogo vcaç`ubo pkrk kyunkr k tcjcr ujk `ojtrktk`fðj `ogõj nc uj proibcgk ]KY^CP5

 

@ogo sc ak`c5 cxfstcj nos lorgks nc rckbfzkrbo BK ]YFGCYK5

;.  Cj bk pkrtc ncrc`ak nc bk aoek nc nfiuek uj ðvkbo quc rcprcscjtk bk `kiczk ncb pcz y ncjtro ncb gfsgo nc cs`rfic cb proibcgk k kjkbfzkr cstc ncic scr cspc`flf`o y `oj`rcto

 

9. Pchufnkgcjtc sc trkzkpostcrforgcjtc bk bçjck quc fjtcr`cptk ovkbo nc `kiczk ncb pcz cstk cs bk `obugjk vcrtcirkb, sc nfiuek`oj bkscbcspfjks ncbbkpcz 0.  Cj bk pkrtc supcrfor nc bks cspfjks ncb pcz sc nfiuekj bks `ktchorçks, ërcks o cbcgcjtos k`orncs kb proibcgk nc cstk lorgk ponrcgos fncjtflf`kr `oj hrkj lk`fbfnkn soirc `ukb `ktchorçk, ërck o cbcgcjto rc`kc cb proibcgk >.  sc rckbfzk ujk bbuvfk nc fncks k`cr`k nc bks posfibcs `kusks y sc bks cs`rfic cj bks `ktchorçks, ërcks o cbcgcjtos quc `orrcspojnk cstc pkso cs cb gks fgportkjtc cj bk `ojstru``fðj ncb nfkhrkgk nc @KSPK-CLC@^O yk quc bks fncks hcjcrknks hufkrkj bk scbc``fðj nc bks `kusks nc n c rkçz 3.   por `knk cspfjk ncb ncb pcz ponrcgos khrchkr sus sus `kusks o `kusks sc`ujnkrfks sc`ujnkrfks .  Pc kjotk cj bks cspfjks hrkjncs bks `kusks prfj`fpkbcs y cj bks cspfjks pcqucûks bks `kusks sc`ujnkrfks 3.  Lfjkbgcjtc sc prcscjtk cb nfkhrkgk y sc bo nfs`utc CECG]BO

Pupojcgos quc sogos bos cj`krhknos nc gceorkr bos pro`csos o cb rcsubtkno nc bks opcrk`fojcs cj cb kbgk`æj nc jucstrk j ucstrk cgprcsk PF^SK@FOJ O ]YOIBCGK

;.  Cx`cso nc ncspcrnf`fo nc gktcrfkb nc `ojsugfibcs cj cb ërck opcrk`fojcs-pronu`to 9.  Pc rckbfzkj `ogprks nc pëjf`o k prc`fos cbcvknos por jo cj`ojtrkr cb gktcrfkb jc`cskrfo 0.  Aky gu`aks nflcrcj`fks cjtrc bo quc nf`cj cb sfstcgk vs. bo quc aky lçsf`kgcjtc cj cb fjvcjtkrfo (csto cj cb sfstcgk kngfjfstrktfvo) Cjtoj`cs bo quc ak`cgos cs nc`fnfr `ukb nc cstos trcs proibcgks ncicgos ktk`kr prfgcro4 cj cstc `kso vkgos por cb prfgcro5

 

Bo nclfjfgos gës k nctkbbc y nkgos ujk pcrspc`tfvk gks hrkjnc k bks pcrsojks quc vkgos k fjtchrkr cj uj cqufpo nc trkikeo pkrk poncr ktk`kr cstc proibcgk o poncr trktkr nc nctc`tkr bks `kusks quc cstëj `kuskjno ncb proibcgk. OI^CJCGOP GKP FJLOYGK@FOJ NCB ]YOIBCGK

 

;. Cb `ojsugo nc kujquc gktcrfkbcs nc kbto govfgfcjto sc ak fj`rcgcjtkno cj gës nc ;=% gcjsukbgcjtc, bk pronu``fðj cs bk gfsgk. 9.   Jo cxfstc ujk rc`upcrk`fðj rc`upcrk`fðj nc gktcrfkb gktcrfkb jo utfbfzkno clf`fcjtc 0.  Pc pucnc cj`ojtrkr gktcrfkb tfrkno cj cb sucbo nc pronu``fðj CG]CUKGOP CG]CUKG OP K @OJP^YSFY CB NFKHYKGK

Ncjtro jucstrks `ktchorçks tcjcgos5 GC^ONO5 cs cb pro`cso ]OPFIBC @KSPK NC BK YKFU5 

¨Jo sc sfhuc cj pbkj nc Gkjtcjfgfcjto¨  Jo sc kjkbfzk cb cb cqufpo ðptfgo pkrk bos pro`csos pro`csos Cqufpo Oisobcto GK[SFJKYFK5 acrrkgfcjtks quc tfcjcj quc bbcvkr cj cb pro`cso ]OPFIBC @KSPK NC BK YKFU5

 Jo skicj `ðgo ak`cr bk pbkjck`fðj pbkjck`fðj nc bk pronu``fðj¾¾ ¾¾ Jo ]crsojks nflcrcjtcs vkj por cb Gktcrfkb Cb eclc jo nk schufgfcjto k bo quc sc pfnc GKJO NC OIYK5 pcrsojks quc fjtcrk`tõkj cj cb pro`cso ]OPFIBC @KSPK NC BK YKFU5

¾¾Jc`csftkgos ¾¾Jc`csftk gos scjsfifbfzk`fðj soirc bos `ostos nc bk pronu``fðj y su fgpk`to¾¾  Jc`csftkj  Jc`csftk j gës @kpk`ftk`fðj tæ`jf`k tæ`jf`k Bos vkborcs jo cstëj rclorzknos GCNFO KGIFCJ^C5 cs cb cjtorjo lçsf`o `ogo cb gcnfo kgifcjtc nc trkikeo ]OPFIBC @KSPK NC BK YKFU5

¾¾Jo aky buhkrcs pkrk hukrnkr cb gktcrfkb¾¾ Cb pfso nc tfcrrk ak`c gës lë`fb quc sc pfcrnkj `ojsugfibcs pcqucûos