Developing Business Intelligence Systems

Development of Business Intelligence System

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What is Business Intelligence System?

• The

term Business Intelligence (BI) refers to technologies,

applications and practices for the collection, integration, analysis, and presentation of business information.

• The

purpose of Business Intelligence is to support

better business decision making. 2

Business Intelligence System

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Characteristics of BIS • • • •

• • • •

It is created by procuring data and information for use in decision-making. It is a combination of skills, processes, technologies, applications and practices.

It contains background data along with the reporting tools. It is a combination of a set of concepts and methods strengthened by fact-based support systems. It is an extension of Executive Support System or Executive Information System. It collects, integrates, stores, analyzes and provides access to business information It is an environment in which business users get reliable, secure, consistent, comprehensible, easily manipulated and timely information.

It provides business insights that lead to better, faster, more relevant decisions 4

Benefits of BIS

• Improved Management Processes.

• Planning,

controlling, measuring and/or applying changes that results in

increased revenues and reduced costs.

• Improved business operations. • Fraud

detection, order processing, purchasing that results in increased

revenues and reduced costs.

• Intelligent prediction of future. 5

Approaches of BIS • Improving reporting and analytical capabilities • Using scorecards and dashboards • Enterprise Reporting • On-line Analytical Processing (OLAP) Analysis • Advanced and Predictive Analysis • Alerts and Proactive Notification • Automated generation of reports with user subscriptions

and "alerts" to

problems and/or opportunities. 6

Capabilities of BIS Data Storage and Management • Data ware house • Ad hoc analysis • Data quality • Data mining

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Capabilities of BIS

• Information Delivery • Dashboard • Collaboration /search • Managed reporting • Visualization • Scorecard 8

Capabilities of BIS

• Query, Reporting and Analysis • Ad hoc Analysis • Production reporting • OLAP analysis

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Components of Business Intelligence Development • • • • • • • •

Identification of source data – Single or Multiple ERPs Development of scripts to extract data Design of the data repository (data mart or data warehouse) – can be a mirror of transaction or, preferably, a star-schema design Development of scripts to transform and load the data into the repository Setup of the BI presentation tool, pointing the system at the data warehouse (i.e. metadata) Development of ERP reports, queries, analysis cubes, dashboards, and scorecards with the presentation tool Development of the ETL (Extract, Transform, Load) control logic Creation of Development, Test, Production environments with migration facilities 10

Development Phases of Business Intelligence Development Projects • Requirement definition • Design • Development • Test • Document 11

Development Phases of Business Intelligence Development Projects

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Development Phases of Business Intelligence Development Projects Requirement definition A requirement is a quality or qualification that you must have in order to be allowed to do something or to be suitable for something. Design The reality is that BI system design is an iterative and incremental process. That empowers project teams to develop much more robust and expansive business intelligence systems. 13

Development Phases of Business Intelligence Development Projects Development

Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. Test

Testing is mainly done for whether an BI system working in desired manner. Document It is the final stage, where the BI system will be documented. 14

Ethics and Business Intelligence The type of ethics in Business Intelligence (BI) is the ethical principles of conduct that govern an individual in the workplace or a company in general

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Importance of Ethics • Satisfying Basic Human Needs • Creating Credibility • Uniting People and Leadership • Improving Decision Making • Long Term Gains • Securing the Society 16