designing-and-deploying---partner-updated-template.pdf

Design and Implementation of Milestone XProtect By Adrian Adolfsson

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Agenda • Introduction • Product Differences • Milestone VMS Design Considerations Storage, bandwidth, performance

• • • •

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2014 Review of New features Overview of main Corporate features Milestone Best Practice Live Demo of common Setup and Configuration aspects of a –XProtect Professional Product

Introduction By the end of this seminar you should have the necessary

knowledge to:

•

Understand Milestone XProtect Architecture

•

Design a Milestone XProtect Solution

•

Install - configure Milestone XProtect Software

•

Troubleshoot a Milestone XProtect installation

•

Understand where to find answers and get support

3

Product Overview

4

Design Considerations Before designing a system consider the following:

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●

FPS requirements

●

Resolution

●

Recording criteria

●

Codec selection

●

Scene Complexity

●

Fixed / Variable Bitrate

Low FPS

Medium FPS

High FPS

Office Buildings

Schools

Traffic monitoring

Car Parks

Small Shops

Airports

Warehouses

Housing Estates

Sports Arenas

Convenience Stores

Retail – POS

Transportation

Codec Selection • Server (Recordings) • Bandwidth

JPEG

MJPEG Every frame is a full image

• Processing

Higher storage and bandwidth requirements

• Storage

Lower CPU Requirements

• Smart Client (Viewing)

Full HD Frame ~ 90KB

• Bandwidth • Processing

H.264

H.264 Group of Pictures (GOP) 1Full (Key or I) frame then a series of changes (P and B frames) Lower storage and bandwidth requirements Higher CPU requirements Average Full HD Frame ~ 25KB

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Codec

JPG H.264

GOP – Group of pictures 7

Live Bitrate and image size from camera

8

Example Image Sizes

Resolution

H.264

MJPEG

D1/4CIF

5KB

30KB

HD 720p

80KB

HD 1080p

15KB 25KB

3MP

30KB

140KB

5MP

60KB

180KB

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110KB

How to calculate bandwidth

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How to Calculate Bandwidth Average Image Size (KB)*Frame Rate*8/1024 =MBIT/S Important: Storage is measured in Bytes and bandwidth is measured in bits. There are 8 bits in a Byte

Live optagelser - Hurtige Diske - Evt Raid 0

Kamera feed Live Playback Arkiv

Smart Klient 11

Arkiv – Evt Raid 5

How to Calculate Bandwidth - Example Example 1: 34 cameras, 1080p resolution, 20 FPS using h.264

34*25*20*8 “bits”=136.000 Kb/s /1024=132 MBIT/S 12

How to Calculate Bandwidth - Example Example 2 40 Analogue Cameras, 4CIF resolution, 25 FPS using h.264 60 Cameras, 1080p resolution, 15 FPS using h.264 40 Cameras * 5 * 25 * 8 bits=40.000 Kb/s /1024 =39 MBIT/s 60 Cameras * 25 * 15 * 8 bits=180,000 Kb/s /1024=175 MBIT/s

Total: 39 Mb/s + 175 Mb/s = 214 MBIT/S

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Storage Best Practice

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Storage Best Practice ● Live Database (Camera to Disk) ● Continuous random writes from cameras ● Generally - High performance SAS or (SSD) drives ● RAID 0, 1, 10 (SPEED) or JBOD

● Archive Database (Disk to Disk) ● RAID 5 or 6 (Redundancy) ● Min 20% Overhead

Best practice to keep the windows OS on seperate disk

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Configuring your Disks JBOD V Raid

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Storage JBOD Setup

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Storage - Raid Options

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Storage performance

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Storage Performance Calculation Disk Load = Camera Data Throughput (MByte/s)+ SC Read Load(MByte/s) + Archive Load (MByte/s) Live optagelser - Hurtige Diske - Evt Raid 0

What to be aware of: • • • •

Incoming camera load Smart Client playback load Archive Performance Live Viewing – (Buffer related)

Kamera feed Live Playback Arkiv

Smart Klient 20

Arkiv – Evt Raid 5

Storage Performance Calculation

20 cameras, HD – 720p resolution, 25 FPS using h.264 Incoming cameras 15 KB*25=375 KB /1024=0,366 MB/s * 20 = 7.32 MB/s

Smart Client playback Load 8 Cameras*15 KB*25 FPS /1024 = 2.92 MB/s Archive Copy/Move process

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Storage Space

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Storage Space Calculation 20 cameras, HD – 720p resolution, 25 FPS using h.264 Constant recording 100 % 31 Days retention Live 7.32mb * 60s * 60m * 24h = 1064620 MB /1024 = 1039 GB per 24 hours Min 20% overhead – ideally more in case archive goes offline

Archive Overhead

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1039 GB * 31 = 32209 GB /1024 = 31 TB Min 20% Total = 37.2 TB

QUIZ Win a Free Essential with 2 camera licenses

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Win a FREE Essential license 98 25 50 30

Cameras, 1080p resolution, FPS using h.264 % Motion Days retention

Total: ________ Mbit/s ?? Total: ________ TB Storage ?? 25

Win a FREE Essential license 98 Cameras, 1080p resolution, 25 FPS using h.264 50 % Motion 30 Days retention

98 Cameras * 25 * 25 * 8 bits = 490.000 Kb/s /1024 = Total: ??

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98 Cameras * 25KB *25FPS = 61250 KB / 1024 = 59,8 MB/S 59,8 * 60 (seconds) * 60 (minutes) * 12 (hours) for 50 % recording = 2583360 MB / 1024 = 2522 GB / 1024 = 2,46 TB 2,46 TB * 30 =

Win a FREE Essential license 98 Cameras, 1080p resolution, 25 FPS using h.264 50 % Motion 30 Days retention 98 Cameras * 25 * 25 * 8 bits = 490.000 Kb/s

Total: 478,5 Mbit/s

/1024 =

98 Cameras * 25KB *25FPS = 61250 KB / 1024 =59,8 MB/S 59,8 * 60 (seconds) * 60 (minutes) * 12 (hours) for 50 % recording = 2583360 MB / 1024 = 2522 GB / 1024 = 2,46 TB 2,46 TB * 30 =

Total: 73,8 TB 27

Retention time is not being met 28

Archive retention time is not being met Just because an archive retention time of 30 days is set for a given camera does not mean you will achieve this. It depends on the space available and on the settings of the camera(s) It’s important to know what the bitrate of the camera is. As we can see on the example here then the image size for a JPEG image is 103 KB thus this will take up a lot of space. 29

Archive retention time is not being met How many GB do we need for this one camera at 768*432 resolution and an intended retention time of 20 days ?? + 50 % Motion based recording

A) 40 GB B) 120 GB C) 560 GB D) 2 TB E) No Clue?? 30

Archive retention time is not being met Storage calculation formula Incoming camera image size 103 KB * 25 (FPS) = 2575 KB /1024 = 2,5 MB/s So 2.5 MB is being commited to disk per sec If recording 50% of the day it would result in:

2.5 MB/s * 60s * 60m * 12h = 108000 MB /1024 = 105.4 GB per 24 hours Or 2108 GB / 1024 = 2 TB 31

Configuring settings after install Live – Camera settings – Recording properties – Archiving - Activating

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2014 XProtect Professional VMS Products New Feature review 40

Products and focus areas

Easy to use

Easy to upgrade

● XProtect Enterprise 2014 ● XProtect Professional 2014

● XProtect Express 2014 ● XProtect Essential 2014

Easy to install

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● XProtect Go 2014 ● XProtect clients 2014

Key feature enhancements

Easy to use

• Maps in XProtect Essential & XProtect Express • Automatic motion detection sensitivity adjustment • Camera search & Export storyboarding

Easy to upgrade

Easy Easytotoinstall install

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• License Activation improvements • Update Notifications in the Mgmt. App.

• One common installer

Improved manageability and usability Enhanced simplicity when updating and upgrading VMS

Improved simplicity for users at all levels

Easy to install ● One common installer for all XProtect Professional VMS Products, removing the risk of mismatch between installer and SLC ● One portfolio name covering: ●

XProtect Enterprise

●

XProtect Professional

●

XProtect Express

●

XProtect Essential

●

XProtect Go

XProtect Professional VMS Products

● Improved guidance in the Management Application to simplify the license activation process 43

Easy to upgrade The release of XProtect Professional VMS products 2014 simplifies the processes when performing product updates Previous process when upgrading to a new version of the same product XProtect Professional 8.5

Upgrade Software License Code in Software Registraton

Download SLC

Download XProtect Professional 2013 installer

Run the XProtect Professional 2013 installer

Import SLC during install

Complete install

Start the Management Application

Activate the license

XProtect Professional 2013

New process when upgrading to a new version of the same product* XProtect Professional 2013

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Download the XProtect Professional 2014 installer

Run the XProtect Professional 2014 installer

Complete install

XProtect Professional 2014

*This can be done if the system is connected to the Internet and it has a valid Software Upgrade Plan (SUP)

Easy to use ● Automatic motion detection sensitivity adjustment ● Adjusts the sensitivity level to optimize the motion detection algorithm for the background

noise level in the video stream ● Significantly enhances the accuracy of the motion detection analysis in environments with changing light conditions

● Eliminate the need for manual adjustment 45

Automatic adjustable VMD sensitivity ● Optional automatic sensitivity control of recording server based motion detection ● Algorithm based on background noise in the video stream ● Enhances detection accuracy ● Especially in environments with changing light conditions

● Eliminates the need for manual

adjustment 46

Motion Data for Smart Search

Easy to use •

Simple Map - exclusive to XProtect Essential and XProtect Express ●

Single-layer interactive map providing graphical overview of the entire installation

●

Easily navigate and locate video recordings after the incident has taken place

●

Visual assistance to identify different cameras and camera views

Features

Preview live image

Go directly to camera via map Multi-layered 47

Alarm Manager

Simple map XProtect Essential & XProtect Express 2014

Advanced map

XProtect Professional and higher

2014 XProtect Client Applications new features

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Turning video into evidence

Finding Video

New Smart Search

• Find evidence faster • Optimized search possibilities in the Sequence Explorer

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Managing Cases Evidence Lock

(Corporate)

• Ensures availability of recordings • Extends retention time • Overview of locked evidence

Document and Present

Storyboarding

• Piece video from multiple cameras together • Present in cohesive flow • Reduced size

New Features Live Demo Smart Search Story Boarding for export Camera Search Manual Record

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Customer Requirement 16 locations with 25 cameras at each site Ability to centrally recieve alarms and centrally view Live from all sites What options are there??

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Federated Interconnect Master Slave

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Milestone Federated Architecture™ Central Management Each site can run independently with access rights being delegated from the parent site Main monitoring site

One base license covers all sites Central alarm management Central Smart wall viewing Full functunality at each site

XProtect Corporate

Federated site 2

Federated site 1

Federated site 3

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Federated site 4

Milestone Interconnect Advanced rule creation, Live viewing, Alarm management, Retrieval of recordings, Time based access rights, System status and monitoring, Bookmarking, Remote Management of interconnected systems, Central control of camera settings, Ability to record locally / centrally or at both locations. These features all work centrally regardless if the remote site’s XProtect VMS offers the functions or not.

Central surveillance site

XProtect® Corporate

Remote management

Remote surveillance

Any number

Any size

XProtect® NVR

XProtect® Enterprise

XProtect® Essential

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XProtect® Express

XProtect® Professional

Management Client

Site information Interconnected systems

System information

Access credentials

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Licensing Central site

Normal XProtect Corporate Base License (XPCOBT) One Milestone Interconnect Device License (XPCOMIDL) per enabled interconnected camera Remote site

Possibility to interconnect a subset of cameras in the remote system

Licensed independently and via normal XProtect base licenses + camera licenses

Interconnected cameras 56

Master slave Enterprise – Unlimited servers – unlimited cameras per server Professional – Unlimited servers – 64 cameras max per server

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Master Slave Configuration

Smart Client Master

Slave Internet

Blå linie = Kamera traffic Rød linie = Authentikering

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Mobil / Web Client

Master Slave Configuration This feature cannot be enabled in 30day trial mode – you must add the initial license to all Servers In a WorkGroup - Create an identical Windows User on each server involved Decide on the Master Server then add the Slave Servers to the Master Server under Master/Slave entry in the MGMT Application

Ensure that you have enabled external access for each and every Slave Server to be added, as the flow of traffic for the Smart Client Live feeds go direct from the Image Server of each server to the Smart Client. Ensure that any involved firewalls are not blocking traffic on Image Server Port or 554

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Master slave Live Setup

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Quick review of key Corporate features High Availability Edge Storage Video Grooming

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High Availability Hot standby

Cold standby • Optimized for cost efficient failover

• Optimized for high availability

• Operates with failover groups

• One-to-one pair configuration

• Failover policy per device

• Failover policy per device

Management Server

• Failover transparant for operators • Recordings automatically synchronized

Operator

Recording Servers

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Failover Recording Servers

Management Server Operator

Recording Servers

Configuration Configuration

Hot standby Failover Recording Servers

Edge storage

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Matrix

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Matrix Typical mistakes 1.Remember under managment application you enter the IP of the Client and not the server 2.Remeber to ensure any firwall is not blocking the entered port ”Default 12345” 3.Ensure to enter the username, password and port into the smart client settings for the matrix

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Matrix 1) XProtect Smart Client user selects to send a camera to a Matrix recipient 2) Information sent to Management Server Port: device dependent and configurable typically port 80 for AD user and 443 for basic user. Protocol: HTTP for AD user and HTTPS for basic user 3) Management Server sends request to Matrix recipient on specified IP address and port (XProtect Smart Client 2) Port: configurable – default is 12345 Protocol: TCP 4) Streams are sent to XProtect Smart Client from Recording Server on request

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Setting up a Matrix Live Demo

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Reduce bandwidth to Smart Client

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CPU on Client PC Core I7-2600 = benchmark 8869 CPU 70% utilisation

H.264 5 FPS

VGA 245

SVGA 164

720p 100

1080p 52

3mp 27

5mp 21

7 FPS

NA

NA

NA

NA

NA

NA

10 FPS

110

90

54

30

14

11

12 FPS

NA

NA

NA

NA

NA

10

15 FPS

73

45

28

19

10

NA

20 FPS

NA

NA

NA

NA

7

NA

30 FPS

44

33

18

10

NA

NA

MJPEG

69

VGA

SVGA

720p

1080p

3mp

5mp

5 FPS

360

265

164

64

48

22

10 FPS

192

130

88

31

22

NA

15 FPS

128

95

52

21

16

NA

20 FPS

94

88

40

12

10

NA

30 FPS

60

48

24

NA

NA

NA

How to reduce Bandwidth to Smart Client

• Dual streaming (If camera supports it) • Use of Transcoding (Be aware of consequences on server resources) • Update on motion only • Use more intelligent incident awareness methods – I.e Alarms / Matrix 70

How to reduce Bandwidth to Smart Client

Transcoding – Image Quality setting Full: The default setting, providing the full quality of the original video (No transcoding)

Super high (for megapixel): Re-encoding to an output width of 640 pixels (VGA) and a JPEG quality level of 25%. High: Re-encoding to an output width of 320 pixels (QVGA) and a JPEG quality level of 25%. Medium: Re-encoding to an output width of 200 pixels and a JPEG quality level of 25%. Low: Re-encoding to an output width of 160 pixels and a JPEG quality level of 20%. 71

Live Demo of Smart Client Viewing options

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Enable Live FPS in Smart Client

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Enable Live FPS in Smart Client Live optagelser - Hurtige Diske - Evt Raid 0

Kamera feed Live Playback Arkiv

Smart Klient

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Arkiv – Evt Raid 5

http://download.milestonesys.com/ ForceFramerateStatus.zip

High CPU on Recording server Many modern cameras have very advanced VMD built in. This can be used instead of the Milestone motion detection. 1. 2. 3.

4.

Log into the camera’s web interface directly and configure the motion detection events. Enable the motion event in XProtect In the Recording properties for cameras configured to send motion detection data – you can set the recording to be conditional and/or event based you can then cause the detection of motion onboard the camera to begin writing records to disk, This will greatly reduce the processing to be completed by the Server and can allow for more cameras to be configured per server

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Events won’t appear in Smart Client

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Events won’t appear in Smart Client 1) XProtect Smart Client requests alarm list from Event server Port: configurable – default is 22331 Protocol: TCP 2) Alarm list retrieved from SQL server and returned to XProtect Smart Client Port: 1433 Protocol: TCP 3) Alarm handled and state and details updated by the user

4) New state and details stored on SQL server Port: 1433 Protocol: TCP

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Mobile Server

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Mobile – Data flow 1) Live stream(s) retrieved from cameras Port: device dependent and configurable typically port 80 2) Streams are sent to Milestone Mobile server for transcoding or as direct stream Port: configurable - default port 7563 Protocol: configurable, TCP/IP, UDP Multicast – default TCP/IP 3) Streams are sent to Mobile Client or Web clients Port: device dependent and configurable typically port 8081 for HTTP and 8082 for HTTPS Protocol: HTTP or HTTPS

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Mobile server – New features and scalability

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XProtect Web Client & Milestone Mobile ● Keyword based camera and view search ● GPS position potential in Video Push (Via Meta Data) ● Improved system scaling

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Keyword based camera and view search ● All-new way of working with views and cameras

2

● Instant keyword based search function for

1

• Individual devices (cameras and other devices) • Views (based on name or content)

● Benefits • Makes it easier for users to find cameras and views

• Complement to the hierarchical view structure defined in the Smart Client

1 3

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3

Mobile Server • Transcoding • Methods to reduce server resources • Settings on mobile • Load Balancing for large scale use • 2014 differences – Client side decoding 83

Mobile Server – load balancing

Load balancing (Debian or other similar 3rd party method) User logs into the web or mobile client using the url - IP of the load balancer not individual IP of a mobile server 84

Mobile server – New features Live Demo

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Mobile Push

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Mobile Push

87

Mobile Push

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Mobile Push

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External access for Mobile and Web Client

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External Access for Mobile and Web Client

1. Find your external IP this can for example be found on the following page: www.whatismyip.com 2. Find your local servers IP i.e. 192.168.1.10 3. Go to your routers web interface and find Port forwarding 4. Configure a rule: Forward port 8081to local servers internal IP – Save and restart services

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Access Control

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Access monitoring

93

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Milestone Retail Solutions Xprotect Transact Xprotect Retail

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Retail and Transact

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Connecting Point of Sale (POS)

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How to connect to ATM / POS

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Case study from large global retailer

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Live Demo of Transact

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XProtect upgrades

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XProtect Upgrades ● XProtect: ● GO ● Essential ● Express ● Professional ● Enterprise

● Expert ● Corporate 102

When upgrading start by taking a backup. XML or SQL(studio managment tool) Simply upgrade over the top without needing to uninstall first. The configuration is kept. Enterprise -> Expert is possible at a license level and for free if you have a SUP. But it requires a fresh install. Since Corporate 2013 then it’s not necessary to remove any components pre upgrade.

XProtect Upgrades – View Groups backup The Smart Client view groups are not part of the normal backup taken from the Management Application.

Hence these need to be backed up separately.

This is done by copying the contents of the following location:

C:\ProgramData\Milestone\Milestone Surveillance\SmartClientViewGroups

To restore place this folder in the same location on the server.

C:\Documents and Settings\All Users\Application Data\Milestone -(W2003) C:\ProgramData\Milestone -(W2008) %allusersprofile%\Milestone -(generally usable) 103

Adding new recording server on Expert and Corporate

While maintaining the settings of the old one

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Adding new recording server ●

To ensure that a replacement Recording Server can connect properly with your XProtect® Corporate Management Server—and match its existing configuration in the SQL database—follow these steps:

●

Obtain the unique identifier for the old/existing instance:

●

●

In the Management Client's Site Navigation pane select Recording Servers. In the Overview pane select the old recording server. Select its Record or Streams tab.

●

Hold the CTRL key down and go to the Info tab

●

A Globally Unique IDentifier (GUID) number will appear

On the new/replacement server: ●

Navigate to c:\Programdata\Milestone\XProtect Corporate Recording Server\

●

Stop the Recording Server service

●

Find and make a backup copy of the file RecorderConfig.xml

●

Open the file in a text editor, such as for example Windows® Notepad

●

The file will starts with: 250ae727-78d6-430e-813f-5afd7ec5579c support-v2.milestone.dk Paste the old GUID into the string that starts with Example: 11111111-1111-1111-1111-111111111111

gets replaced with 105 22222222-2222-2222-2222-222222222222

PTZ

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PTZ • Set encoding on cameras to MJPEG instead of a compressed format like MPEG4 or H.264 • *Video in h.264 is sent in chunks called GOP's. A new GOP is streamed every second, however the Smart Client requires the GOP to be downloaded (in the buffer) to be played. This in itself introduces a delay. • Latency in the region of 300 milliseconds could otherwise be expected.

107

Live Demo of Alarms and Maps Inteligent method of gaining situational awareness

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Live Demo of LPR What to be aware of when configuring Setting up White/Black/VIP lists Country codes CPU impacts

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Real world configuration scenarios

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Orphaned video footage

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Orphaned video footage Video footage that is copied via a windows copy to another location than it’s original recorded location will no longer be accessible from the Smart Client. Reason being it’s no longer indexed.

Using the Player then you can point to the path of the footage and then open up the cameras to view them. There is also a method of re indexing the footage. 112

Real world scenarios • • • • • • • • •

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Archiving to a NAS External access for the smart client Master Slave setup - flow of traffic Mobile Push External access for Smart Client External access for Web and mobile client How to reduce bandwidth Use the cameras own motion detection not Milestones Activating an output

Archive to NAS

114

Archiving to Network Attached Storage NAS Network archiving is available from XProtect Express upwards. Following installation, Milestone services will run under the ‘Local System’ account and this account does not have read or write access to a NAS as it is local to the machine not the NAS

Change user account settings to be able to archive to NAS 1. Click Start, type services.msc . 2. Locate the Milestone XProtect Recording Server service, double-click it and click the Log On tab. 3. Choose This Account, provide the user name/password for the local or network user account with full read and write permissions to the desired NAS and click OK. 4. Right-click the Milestone XProtect Recording Server service and select Restart. 5. For the Milestone Image Server service, repeat steps 3-5. 115

External access for Smart Client

116

External Access for Smart Client 1. Find your external IP this can for example be found on the following page: www.whatismyip.com 2. Insert your Internet port seen below. I.e. The same as the image server (Local port) 3. Find your local servers IP i.e. 192.168.1.10 4. Go to your routers web interface and find Port forwarding 5. Configure a rule called: Forward image server port to local servers internal IP – Save and restart services

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External Access setup Live Demo

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Configuring Events Outputs Inputs Generic Events Manual events

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Activate an Output Outputs can be used for many purposes like turning on a light or opening a gate. • Initially create an output for your device then create a manual event with a relevant name. • Once this is done go to output control on event and tie the two together. • Final step is to drag the manual event to a view in the smart client from where you can activate it.

120

Events Live Demo Outputs Inputs Generic Events Manual events

121

AntiVirus and Firewall Prerequisites to installation of an SMB Product

122

Ports to be Allowed Image Server Service Event Server Service

Mobile Server Service Matrix Notification Server – Customer Dashboard Screen Recorder Camera images

123

80

Telnet

22331 1234 1237

Telnet Telnet Telnet

8081

Telnet

12345

Telnet

6050

Telnet

52211

Telnet

554

Telnet

Services to be Excluded • With some Antivirus we have seen the services and applications scanned even with the directories excluded so it is good practice to exclude these All XProtect services and applications in the following directories C:\Program Files (x86)\Milestone\Milestone Surveillance C:\Program Files (x86)\Milestone\XProtect Event Server C:\Program Files (x86)\Milestone\DevicePack\devices\proxysrv

C:\Program Files (x86)\Milestone\XProtect Smart Client C:\Program Files (x86)\Milestone\Milestone Screen Recorder C:\Program Files\Milestone\Milestone Mobile Server

124

Directories to be excluded XProtect Services and Applications to be excluded Exclude the locations

C:\Program Files (x86)\Milestone C:\ProgramData\Milestone C:\ProgramData\VideoDeviceDrivers And exclude the database location i.e D:\media database

125

LAN - Segmentation

126

Network • Dual Network Cards • Segregate the camera and client networks • Reduce the risk of bottlenecks • Clients can only access cameras through Milestone

127

Install Prerequisites Prerequisites to installation of XProtect

128

Installation Prerequisites • Ideally don’t deliver a server direct to site! • Install the latest Windows patches including .NET 4.5 • Format the Live and Archive drives to 64Kb block size • Register the license in MyMilestone • Download the latest installer from Milestone • Download the latest Device Pack from Milestone

• Check the firmware on the camera is supported • http://www.milestonesys.com/Support/Technical-Support/supportedhardware/

129

Installation Prerequisites • Software: http://www.milestonesys.com/Support/Technical-Support/SelfHelp/downloads/ • Device Packs: http://www.milestonesys.com/Support/SoftwareUpgrades/Download-device-packs/ • Check the firmware on the cameras is supported http://www.milestonesys.com/Support/TechnicalSupport/supportedhardware/

130

Milestone Husky Series

131

Milestone Husky Series Configurations

Base Configuration s Form Factor Cameras RAM Memory VMS, Video & O/S Storage CPU Viewing Clients 132

Milestone Husky M10 Arcus

Milestone Husky M30

Milestone Husky M50

Milestone Husky M50-H

Fan-less desktop

Workstation

8

10 / 20

10 / 20 / 40 / 80

32 Analog / IP

4 GB

4 / 8 / 16 GB

16GB

16GB

1TB

32GB mSATA 2TB to 4 TB

32GB mSATA 4TB to 24TB RAID option

32GB mSATA 16TB

2U Rack mount

Husky

133

Husky

134

Husky

135

License Management

136

License Management

137

License Management

138

Milestone Support

139

Getting help from Milestone • F1 Provides easy access to the manual as it directs to the correct

page depending on the feature that is highlighted. • Manuals and Guides • Knowledge Base articles online • Support Forum • Distribution • Milestone Technical Support

140

Before Contacting Support ●If you suspect a software issue, please obtain the following information before

submitting a case: ● XProtect Software License Code (SLC) ● Software Version and lettered release

● Screenshots if applicable ● The output from SurvCollector (log collection tool) • Run from C:\Program Files (x86)\Milestone\Milestone Surveillance\Diagnostics • Run the info collector for Corporate and Expert

● Detailed description of the error

141

Contacting Presales • Server estimations • http://www.milestonesys.com/Support/Presales-Support/Requestfor-Server-Specifications/

• All other enquiries please contact your preferred distributor.

142

Questions

143

Thank you for attending!

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