Robin Garrett is a highly competent security analyst, systems engineer with 14 years of experience in software, hardware...
Robin B. Garrett Security Systems Engineer Seattle, WA 98178 Cell: (206) 790-8611 E-mail:
[email protected] Summary: A highly competent security analyst, systems engineer with 14 years of experience in software, hardware, and network troubleshooting. Experienced with Windows- and Linux-based operating systems and software. Self-motivated and results-focused professional with creative problem-solving skills. WORK EXPERIENCE Leidos, Iraq, Fort Lewis, Afghanistan 09/2009 – 08/2014 Distributed Common Ground System - Army (DCGS-A) Field Service Engineer (FSE) Repaired, integrated, and performed computer forensics on client and server systems Maintained DCGS-A programs designed to meet intelligence processing, exploitation, and dissemination requirements for the U.S. army Identified server and client hardware and software faults while creating and testing solutions in field environments without remote support Interacted with systems implementations on customer site, including virtualized machines running on different hardware platforms Provided project engineering and remote systems administration, software, and networking support Integrated system components and performed GIS and DBA technical support Solved hardware and software challenges, creating software scripts and using tools that include encase, FTK, Paraben P2 Commander, and other forensic tools Intelligent Waves Camp Victory, Baghdad, Iraq 03/2008 – 09/2009 Senior Systems Engineer Implemented, maintained, troubleshot, and upgraded systems hardware and software Ensured operational and functional compatibility with interfacing and interacting systems, subsystems, equipment, and computer applications Worked with Active Directory, Exchange, Microsoft Office, video surveillance software, and multicast- and unicast-based video over IP Maintained with storage area networks and DHCP, DNS, and WSUS services and domain trusts; installed and configured ASA 5520 firewalls Worked with Catalyst 3750G series switch 10/100/100P, Tandberg 1000 switches, Avocent switchboxes, Cisco IP phones, and Cisco 3800 series routers Created ticketing method that flagged issues and sent notifications for problem resolutions, resulting in reduced response times Apptis, Camp Liberty, Baghdad, Iraq 10/2007 – 03/2008 Senior Systems Engineer Active Directory and Exchange administrator; created IASO and SA accounts Documented, monitored, and reported issues for network problems and Exchange and Active Directory accounts. Provided first-line response for email access concerns, helping IMOs with permissions and help desk Facilitated creation of .PST files from RCERT requiring DNS poisoning, and administered Active Directory Managed new server system builds, testing, maintenance, and improvement Maintained server imaging solution and corporate backups
Western Information Operation Center 12/2006 – 10/2007 Reserve, Active Duty Supervised 25 personnel in planning, coordinating, and providing technical assistance for installation, operations, systems analysis, and unit-level maintenance and management of multifunctional and multiuser information processing systems in fixed and mobile facilities Developed and enforced facility management policies and procedures Developed, directed, and supervised training programs to ensure soldiers’ proficiency and career development Performed vulnerability assessments, analyzed risk assessments, set up firewalls, designed networks in Visio, and performed penetration tests Enhanced departmental workflow and work product quality through policy and procedures City of Seattle, Seattle, WA 01/2004 – 12/2005 Information System Analyst (out of class) Responsible for one or several areas (maintenance, end-user security, etc.) of a department's operating system, or for department-specific systems Provide full range of hardware (desktop workstations, notebooks, printers, plotters, scanners, PDAs, peripherals), software and LAN support for smaller department with limited staff Provide technical consultation, advice, and services in specialty area such as CADD, GIS Performed analysis of user system requirements, developing system modifications and enhancement specifications, develop procedures, writing documentation and training materials, notifying users of system problems and arranging security level and access to specific department systems Isolated causes of problems between hardware, software, and application programs in networked and non-networked environments while performing backup procedures and new user configurations Western Information Operation Center 12/2001 – 12/2004 Reserve, Active Duty Supervised 25 personnel in planning, coordinating, and providing technical assistance for installation, operations, systems analysis, and unit-level maintenance and management of multifunctional and multiuser information processing systems in fixed and mobile facilities Developed and enforced facility management policies and procedures Developed, directed, and supervised training programs to ensure soldiers’ proficiency and career development Performed vulnerability assessments, analyzed risk assessments, set up firewalls, designed networks in Visio, and performed penetration tests Enhanced departmental workflow and work product quality through policy and procedures Quinessent 10/2000 – 08/2001 Systems Engineer Provided help desk support for NT—TSE, IIS, SQL, and Oracle—and Novell server environments Responsible for equipment, from installation through maintenance Assisted with desktop images, standards, operation policies, and procedures development Analyzed and reported desktop performance and capacities, proposed enhancements, captured baselines to establish norms, and defined deficits to accommodate future functionality and needs Developed task lists and timelines; scheduled and posted outages; and sent notifications to affected content providers, project managers, work groups, and users Diagnosed and resolved user problems with standard and custom application software packages and operating systems
EDUCATION Digital Forensics and Data Recovery Edmonds Community College
2014 – 2014
Master of Science in Security Science EC-Council University
2009 – 2012
Bachelor of Science in Information System Security ITT Technical Institute
2004 – 2006
A.A., Computer Network Systems ITT Technical Institute
2002– 2004
A.A., Supervision and Management Prep X South Seattle Community College
1993– 1995
SKILLS & EXPERTISE Core Information Security Computer Forensics Extensive software, hardware, and network troubleshooting experience Exceptional oral and written communications skills Ability to work independently, with minimum direction Technical Skills Microsoft Certified IT Professional (MCITP) Microsoft Certified Technology Specialist Microsoft Certified Systems Engineer Certified Ethical Hacker Microsoft Certified Professional Digital Forensics and Data Recovery Professional Basic & Advanced UNIX System Administration System Administrators Security, Network Management Security, Computer Network Defense INFOSEC Assessment Course Security+; A+ Knowledgeable about Windows XP and Windows Server 2003 domain environments, including integration and implementation of GUI-oriented software Experienced with storage area networks and DHCP, DNS, and WSUS services and domain trusts; and ASA 5520 firewall installation and configuration Worked with Catalyst 3750G series switch 10/100/100P, Tandberg 1000 switches, Avocent switchboxes, Cisco IP phones, and Cisco 3800 series routers ACCOMPLISHMENTS Administered and analyzed Windows Servers and Linux-workstation servers and Novell networks Installed and configured routers and workstation print servers in network environment Upgraded and maintained hardware and software, and provided user support Managed Active Directory for domain Worked with WINS and DHCP Executed multilevel system backups Installed patches on servers and preformed scans
