Cr Prima Ir-391cl 02e
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FCR PRIMA Console
CR-IR 391CL
Service Manual
Document No. 020-221-02E First Edition : Apr 28, 2009 Second Edition : Jan 8, 2010
Printed in Japan
Export Restrictions Applying to CR-IR 391CL Japanese export restrictions and foreign exchange regulations apply to this equipment. Therefore, government approval obtained through due procedure is required in order to export or otherwise remove such equipment from Japan. Note that the same restrictions apply not only to the main unit but also to after-sale parts, service manuals and service training (for exporting or transferring technology) when such items are dispatched or shipped to foreign countries and when service training is given for trainees from foreign countries.
The correlation between mR (milliroentgen), a unit of radiation dose, and μC/kg (microcoulomb/kilogram), an international unit of radiation dose, is 1mR=0.258μC/kg.
FCR is a trademark or a registered trademark of FUJIFILM Corporation. Copyright © 2009-2010 FUJIFILM Corporation. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of FUJIFILM Corporation.
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1. Handling of This Manual 1.1 Notes on the Use of the Service Manual 1.
This document is intended to be read by the service personnel of FUJIFILM Corporation or authorized agent who is commissioned by FUJIFILM Corporation to perform servicing tasks. Under these circumstances, no one is allowed to perform the following actions without the prior written permission from FUJIFILM Corporation
Duplicating or reproducing this document in whole or in part Disclosing this document, in whole or in part, to a person other than the authorized service personnel Lending or transferring this document, in whole or in part, to a third party
2.
Due care must be exercised when handling this document because it contains product internal structure descriptions and other confidential information. * When the contents of this document need be changed, the information about such changes will be conveyed using “Engineering Change Notice (ECN).” The “Engineering Change Notice (ECN)” must also be handled using the same care as for this document.
3.
4.
Due to a product development schedule, the product specifications and available options/variations prevailing at the time of the release of this document may differ from the descriptions given in this document. In such an instance, a Service Engineering Information will be issued as needed to furnish latest information about inapplicable specifications and components.
1.2 Warning and Cautionary Information Precautions during the service work are indicated by the following terms and symbols.
WARNING Used when death or serious injuries may occur if this instruction is not observed.
CAUTION Used when minor or medium levels of physical injury may be incurred if the instruction is not observed. Also used when the machine may suffer serious trouble (such as unrecoverable or difficult-to-recover trouble).
➤ IMPORTANT Used when the machine may suffer damage, or any failure or malfunction may occur, if the instruction is not observed.
NOTE Used to indicate the matters that need attention during steps of the procedure.
➥ REFERENCE Used to indicate terminology or supplemental explanations.
If you have any doubt about the contents of this document or find errors, contact your local FUJIFILM representative.
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2 1.3 Servicing Instruments and Tools that Require Inspection/Calibration The machine should be installed and serviced by use of servicing instruments and tools that have been regularly inspected and calibrated as appropriate. If the machine were serviced using servicing instruments and tools that have not been inspected and calibrated, proper performance of the machine could not be guaranteed. Servicing instruments and tools that require inspection/calibration are as listed below. The inspection/calibration should be planned and performed in accordance with the specifications and instruction manuals of the applicable servicing instruments and tools.
■ Instruments and tools that require inspection/calibration Name Digital multimeter
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Inspection
Calibration
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Contents (CR-IR 391CL Service Manual)
Contents (CR-IR 391CL Service Manual) Safety Precautions 1. Precautionary Labels................................................................. Safety-1 2. Cautions Relating to Electromagnetic Compatibility............. Safety-3 2.1 Electromagnetic Compatibility Instruction................................... Safety-3
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Contents (CR-IR 391CL Service Manual)
Product Specifications 1. Equipment Specifications......................................................... Spec-1 1.1 Product Code.............................................................................. Spec-1 1.2 Optional Components................................................................. Spec-1 1.3 Dimensions/Weight..................................................................... Spec-2 1.4 Environmental Conditions........................................................... Spec-2 1.5 Electrical Specifications.............................................................. Spec-2 1.6 Image Storage Performance....................................................... Spec-2 1.7 Discarding the Equipment........................................................... Spec-2
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Contents (CR-IR 391CL Service Manual)
MD: Machine Description 1. System Configuration.................................................................. MD-1 1.1 System Configuration................................................................... MD-1 1.2 Operating Environment................................................................. MD-1 1.3 Connectors................................................................................... MD-3
2. System Connection Example...................................................... MD-5 3. Software Function Overview....................................................... MD-6 4. Descriptions of Software Control............................................... MD-12 4.1 Data Flow between RU and Console............................................ MD-12 4.1.1 Data Flow during Routine Processing...................................... MD-12 4.1.2 Flow of Network Setting Data................................................... MD-12
4.2 Error Handling............................................................................... MD-13 4.3 What Is Sleep Mode?................................................................... MD-13 4.4 RU Bootup Processing................................................................. MD-14 4.5 RU Termination Processing.......................................................... MD-15
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Contents (CR-IR 391CL Service Manual)
MT: Machine Troubleshooting 1. Error Code Table..........................................................................
MT-1
1.1 Referring to Error Messages.........................................................
MT-1
1.2 Precautions...................................................................................
MT-4
1.3 Error Message..............................................................................
MT-4
2. Using the Event Viewer...............................................................
MT-5
2.1 Overview of the Event Viewer.......................................................
MT-5
2.2 Starting the Event Viewer.............................................................
MT-5
4.9 Checking the Hard Disk................................................................ MT-24
2.3 Configuration and How to View the Event Viewer........................
MT-6
4.10 Tasks to be Performed at Motherboard Replacement.................. MT-25
2.4 Details of Events...........................................................................
MT-6
2.5 Saving the Event Log....................................................................
MT-7
4.10.1 Installation Work....................................................................... MT-25 4.10.2 Checkup Work.......................................................................... MT-27
2.6 Deleting the Event Log.................................................................
MT-8
2.7 Quitting the Event Viewer.............................................................
MT-9
2.8 Collecting Logs for Analysis Purposes.........................................
MT-9
4.7 Confirmation Required When Beeps Sound at Computer Startup......................................................................... MT-18 4.8 Error Analysis Tool (Dell Diagnostics).......................................... MT-19 4.8.1 4.8.2 4.8.3 4.8.4 4.8.5
Running the Dell Diagnostics Express Test............................. Memory Checks........................................................................ CPU Fan Checks...................................................................... CPU Checks............................................................................. Motherboard Checks................................................................
MT-19 MT-22 MT-22 MT-23 MT-23
Appendix 1 CR-IR 391CL Error Message Table................... AppxMT 1-1
2.9 Customizing the Event Viewer...................................................... MT-10
3. Information Useful for Error Recovery....................................... MT-11 3.1 Collecting Logs for Maintenance Purpose.................................... MT-11 3.2 Error for Not Registering the Client Device................................... MT-11
4. Troubleshooting (for DELL PC).................................................. MT-12 4.1 Analysis Flow for When Your Computer Does Not Start.............. MT-13 4.2 Analysis Flow for When the Monitor Does Not Operate Normally........................................................................................ MT-13 4.3 Analysis Flow for When the Mouse Does Not Operate Normally........................................................................................ MT-14 4.4 Analysis Flow for When the Keyboard Does Not Operate Normally........................................................................................ MT-14 4.5 Checking the System Lights......................................................... MT-14 4.6 Confirming the Diagnostic Lights.................................................. MT-15 020-221-02E 01.08.2010 FM5563
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Contents (CR-IR 391CL Service Manual)
MC: Checks, Replacement and Adjustment of Parts 1. Reinstalling the OS and the Application..............................................
MC-1
1.11 Restoring the CR-IR 391CL Config Data...................................... MC-70
1.1 Installation Flowchart (DELL PC).................................................. MC-1
1.12 Operation Check and Initialization after Installation...................... MC-73
1.2 Preparation................................................................................... MC-2
1.13 Restoring the CR-IR 391CL Configuration Data (patient information)...................................................................... MC-74
1.3 Installing and Setting Up the OS................................................... MC-3 1.3.1 Installing and Setting Windows Vista........................................ MC-3 1.3.2 Installing the Driver Software.................................................... MC-12 1.3.3 Setting the OS.......................................................................... MC-25
1.4 Setting the Network...................................................................... MC-35 1.4.1 1.4.2 1.4.3 1.4.4
Installing .NET Framework....................................................... Setting the IP address.............................................................. Adding the Windows Components........................................... Setting the Service (Only for Server PC)..................................
MC-35 MC-37 MC-40 MC-42
1.5 RU Settings................................................................................... MC-43 1.5.1 Installing the RU PC-TOOL...................................................... MC-43 1.5.2 Setting Up and Checking Firewall Settings.............................. MC-46 1.5.3 Installing and Registering RU-AP............................................. MC-52
1.6 Installing the SQL Server.............................................................. MC-58 1.7 Installing the CR-IR 391CL Software............................................ MC-61 1.7.1 1.7.2 1.7.3 1.7.4
Installing the CR-IR 391CL....................................................... Installing a Settings File............................................................ Installing Menu and Parameter Files........................................ Installing the Standard Kit CD..................................................
MC-61 MC-63 MC-64 MC-65
1.14 Reconstructing the Image Database............................................ MC-77
2. Service Parts Replacement (for DELL PCs).............................. MC-81 2.1 Preparation for Parts Replacement.............................................. MC-81 2.2 Hard Disk...................................................................................... MC-82 2.3 DVD Drive..................................................................................... MC-82 2.4 FD Drive........................................................................................ MC-84 2.5 CPU.............................................................................................. MC-84 2.6 Memory......................................................................................... MC-85 2.7 Motherboard................................................................................. MC-86 2.8 Power Supply Unit........................................................................ MC-87
3. Updating the Software................................................................. MC-88 3.1 Updating the CR-IR 391CL........................................................... MC-88 3.2 Updating the RU Software............................................................ MC-88
1.8 Settings by the Simplified Setup Wizard....................................... MC-66 1.9 IIS Network Virus Protection......................................................... MC-67 1.10 Making Checks Using the Service Utility...................................... MC-68 1.10.1 Running the Simplified Setup Wizard....................................... 1.10.2 Checking for Connection with Other Equipment....................... 1.10.3 Checking the Date Format........................................................ 1.10.4 Installing Adobe Reader and Copying the Reference Guide.... 1.10.5 Setting the User Account Control (Activate).............................
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MC-68 MC-68 MC-68 MC-68 MC-69
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Contents (CR-IR 391CL Service Manual)
Appendix 1 Setup for Security Enhancement.........................
Appx1-1
Appendix 2 CR-IR 391CL Software Version Upgrade.............
Appx2-1
Appendix 3 Option Key / AP Key Installation..........................
Appx3-1
1. Option Key Installation.........................................................
Appx3-1
2. AP Key Installation...............................................................
Appx3-2
Appendix 4 Setting the RU-Config...........................................
Appx4-1
Appendix 5 Procedures for Changing the CR-IR 391CL, RU, and Printer IP Addresses...............................
Appx5-1
1. Incorporating into the Network.............................................
Appx5-1
2. Changing the Software Settings..........................................
Appx5-2
2.1 Changing the CR-IR 391RU IP Address...........................
Appx5-2
2.2 Changing the Printer IP Address......................................
Appx5-2
2.3 Making a setting change using the CR-IR 391CL’s Service Utility.....................................
Appx5-3
2.4 Changing the CR-IR 391RU Setting.................................
Appx5-6
2.5 Changing the Service PC IP Address...............................
Appx5-6
2.6 Changing the CR-IR 391CL IP Address...........................
Appx5-7
2.7 Restart the CR-IR 391CL , RU, and Printer......................
Appx5-7
2.8 Verifying the connection after IP address changes...........
Appx5-8
Appendix 6 Setting up WakeOnLAN........................................
Appx6-1
1. Installing the WakeOnLAN Utility.........................................
Appx6-1
2. How to Acquire the RU’s MAC Address.....................................
Appx6-3
3. How to Acquire the Printer’s MAC Address................................
Appx6-4
4. Registering the Other Equipment........................................
Appx6-5
5. Testing Automatic Startup...................................................
Appx6-7
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Appendix 7 Uninstalling APs....................................................
Appx7-1
1. CR-IR 391CL.......................................................................
Appx7-1
2. RU-AP..................................................................................
Appx7-2
3. RU PC-TOOL.......................................................................
Appx7-3
Appendix 8 Setting the BIOS....................................................
Appx8-1
1. Setting the Dell OptiPlex 760/780..........................................
Appx8-1
Appendix 9 Procedure for Changing the Computer Name....
Appx9-1
1. Changing the Computer Name............................................
Appx9-1
2. Registering with the Service Utility......................................
Appx9-3
2.1 Starting the Service Utility.................................................
Appx9-3
2.2 Cautions when an Error is Displayed................................
Appx9-4
3. Checkup Work.....................................................................
Appx9-4
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Contents (CR-IR 391CL Service Manual)
MU: Maintenance Utility 1. Overview of Service Utility Functions............................................ MU-1
6.4 Film Annotation Characters.......................................................... MU-69
2. Starting, Logging-in to, and Exiting the Service Utility............ MU-2
MU-74 MU-75 MU-77 MU-80 MU-84 MU-88
3. Top Window.................................................................................. MU-4 4. Regional and Language Options Settings................................. MU-5 5. Simplified Setup Wizard.............................................................. MU-8 5.1 Starting the Simplified Setup Wizard............................................ MU-8 5.2 Setting the Date and Time............................................................ MU-9
6.4.1 Film Annotation Character Setup (Direct Editing of FilmStrFmt)................................................... 6.4.2 FilmStrFmt File Description Format.......................................... 6.4.3 Changing the Film Annotation Characters................................ 6.4.4 Format Descriptors................................................................... 6.4.5 Attribute Descriptors................................................................. 6.4.6 Film Annotation Character Verification Procedure...................
6.5 Person Name................................................................................ MU-88 6.6 Modality Settings.......................................................................... MU-91
5.3 System Settings............................................................................ MU-10
7. Maintenance Tool......................................................................... MU-92
5.4 Server Equipment Settings........................................................... MU-11
7.1 Database Utility............................................................................. MU-92
5.5 Setting the Image Reader............................................................. MU-17 5.6 Setting the Film Printer (option).................................................... MU-18 5.7 Setting for DICOM Storage Device (option).................................. MU-22
7.1.1 7.1.2 7.1.3 7.1.4
Initializing the Patient Database............................................... Initializing the Output Queue.................................................... Initializing the Image Database................................................ Initializing the Preset DB..........................................................
MU-93 MU-94 MU-96 MU-98
5.8 Exiting the Simplified Setup Wizard.............................................. MU-24
7.2 Acquiring EDR Backup Data......................................................... MU-99
6. Service Settings........................................................................... MU-25
7.3 Connection Check........................................................................MU-101
6.1 System.......................................................................................... MU-25 6.2 Connected Equipment.................................................................. MU-50 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 6.2.7
Server Equipment Settings....................................................... Monitor Settings........................................................................ DICOM Settings........................................................................ Disk Drive Settings................................................................... Image Reader Settings............................................................. Film Printer Settings (option).................................................... Storage Setup for DICOM Storage Device (option)..................
7.4 Log Display/Edit............................................................................MU-102 7.5 Event Log Display.........................................................................MU-103
MU-50 MU-52 MU-53 MU-56 MU-58 MU-60 MU-65
6.3 Linkage Function.......................................................................... MU-68
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Contents (CR-IR 391CL Service Manual)
Appendix 1 Backup Utility.........................................................
Appx1-1
Appendix 2 User Utility..............................................................
Appx2-1
Appendix 3 Creating a User......................................................
Appx3-1
Appendix 4 Settings for Automatic Output........................................
Appx4-1
Appendix 5 Setup for Auto-verify.............................................
Appx5-1
Appendix 6 DICOM Tag Mapping Function......................................
Appx6-1
Appendix 7 Free Drawing Function Settings..........................
Appx7-1
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Contents (CR-IR 391CL Service Manual)
SP: Service Parts 1. Service Parts List.........................................................................
SP-1
1.1 How to Use Service Parts List......................................................
SP-1
1.2 Service Parts List..........................................................................
SP-3
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Contents (CR-IR 391CL Service Manual)
PM: Preventive Maintenance 1. Preventive Maintenance Items.................................................... PM-1 2. Checking for a Fatal Error........................................................... PM-2 2.1 Confirming the Event Log.............................................................
PM-2
3. Safety............................................................................................ PM-2 3.1 Service Voltage.............................................................................
PM-2
3.2 Power Plug/Multi-Outlet Power Strip............................................
PM-2
4. Hardware Cleaning [reference]................................................... PM-3 4.1 PC Internal Cleaning.....................................................................
PM-3
4.2 LCD Cleaning...............................................................................
PM-4
5. Executing the Error Analysis Tool (Dell Diagnostics).............. PM-5 5.1 Conducting the Dell Diagnostics Express Test.............................
PM-5
6. Functional Checks....................................................................... PM-5 6.1 Confirmation of Image Input to Storage onto DVD.......................
PM-5
6.2 Image Output to Film....................................................................
PM-5
7. Backup of Settings and Verification of Date and Time............. PM-6 7.1 Backup of Setup Files and Log Files............................................
PM-6
7.2 Verification of Date and Time....................................................... PM-12
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Contents (CR-IR 391CL Service Manual)
IN: Installation 1. CR-IR 391CL Installation Conditions..........................................
IN-1
1.1 Dimensions and Weight................................................................
IN-1
1.2 Temperature and Humidity...........................................................
IN-1
1.3 Places of Installation.....................................................................
IN-1
1.4 Power Requirements....................................................................
IN-2
1.5 Grounding.....................................................................................
IN-2
2. Installation Procedure Overview................................................
IN-3
3. CR-IR 391CL Hardware Setup.....................................................
IN-4
3.1 Unloading and Unpacking.............................................................
IN-4
3.2 Checking the Component Items...................................................
IN-5
3.3 Installing the Accessories and Optional Items................................
IN-6
3.3.1 Keyboard, Mouse, and Power Cable........................................ 3.3.2 Monitor...................................................................................... 3.3.3 Film Printer Hardware Setup (option).......................................
IN-6 IN-6 IN-6
3.4 Connecting a Cable Between the RU and Other Equipment........
IN-7
3.4.1 Making a Cable Connection to the RU..................................... 3.4.2 Film Printer Cable Connection (option)....................................
IN-7 IN-7
4. Software Setup.............................................................................
IN-8
4.1 Setting the Regional and Language Options................................
IN-8
4.2 Changing the Displayed Language and Replacing the Menu Database...................................................................... IN-12 4.3 Option Key / AP Key Installation................................................... IN-15 4.3.1 Option Key Installation.............................................................. 4.3.2 AP Key Installation...................................................................
IN-15 IN-16
4.4.5 4.4.6 4.4.7 4.4.8 4.4.9
Server Equipment Settings....................................................... Setting the Image Reader......................................................... Setting the Film Printer............................................................. Setting the Storage Device....................................................... Exiting the Simplified Setup Wizard..........................................
IN-21 IN-27 IN-27 IN-27 IN-27
4.5 RU Settings................................................................................... IN-28 4.5.1 4.5.2 4.5.3 4.5.4
Installing the RU PC-TOOL...................................................... Setting Up and Checking Firewall Settings.............................. Installing and Registering RU-AP............................................. Setting the User Account Control (Activate).............................
IN-28 IN-33 IN-38 IN-42
4.6 Film Printer Software Setup (option)............................................. IN-43 4.6.1 Installing the Option Key for Application Key............................ 4.6.2 Reinstalling the AP Key............................................................ 4.6.3 DICOM Print Setup...................................................................
IN-43 IN-44 IN-44
4.7 Checking Connections with Other Equipment...............................
IN-45
4.8 Exiting the Service Utility.............................................................. IN-46
5. Checkup Work.............................................................................. IN-47 5.1 Checking the Startup and Configuration of the RU....................... IN-47 5.1.1 5.1.2 5.1.3 5.1.4
Checking the Startup of the RU................................................ Checking the RU’s Version....................................................... Checking the RU’s Message File............................................. Checking the RU Configuration................................................
IN-47 IN-50 IN-51 IN-52
5.2 Checking the System Configuration............................................. IN-53 5.3 Checking Every Step from the Inputting of Images to the Saving of Images onto DVD................................................... IN-53 5.4 Checking Output Images (option)................................................. IN-65
4.4 Setup by the Simplified Setup Wizard.......................................... IN-17 4.4.1 4.4.2 4.4.3 4.4.4 020-221-02E 01.08.2010 FM5563
Startup of the Service Utility..................................................... Starting the Simplified Setup Wizard........................................ Setting the Date and Time........................................................ System Settings........................................................................
IN-17 IN-18 IN-19 IN-20
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6. Setup File Backup and RU Error Log Verification/Deletion..... IN-68 6.1 Backing Up the CR-IR 391CL Setup File...........................................
IN-69
6.2 Backing Up the RU Setup File...................................................... IN-76 6.3 Verifying and Deleting the RU Error Log...................................... IN-78 6.3.1 Verifying the RU Error Log....................................................... 6.3.2 Deleting the RU Error Log........................................................
IN-78 IN-79
6.4 Turning OFF the CR-IR 391CL and RU........................................
IN-80
7. Links to Individual Option Items................................................. IN-81
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Contents (CR-IR 391CL Service Manual)
Appx IN: Installation – Appendix Appendix 1 Settings for Saving Images into DICOM Storage Equipment.............................................................. Appx1-1
2.2.1 2.2.2 2.2.3 2.2.4
Network Setting........................................................... LinkStation RAID Setting............................................. Shared Folder Setting.................................................. Confirming Connection between LinkStation and CR-IR 391CL...............................................................
Appx2-15 Appx2-18 Appx2-19
2.3 Setting in the Service Utility..............................................
Appx2-21
1. Hardware Setup...................................................................
Appx1-1
2. Software Setup....................................................................
Appx1-2
2.1 Installing the Option Key...................................................
Appx1-2
2.2 Reinstalling the AP Key....................................................
Appx1-3
2.3 Settings in the Service Utility............................................
Appx1-3
2.3.1 Settings Regarding This Equipment (DICOM storage SCU settings)...................................
Appx1-3
2.4 Changing the Display Gradation Correction LUT File.......
Appx1-6
3. Connection Check...............................................................
Appx1-9
4. Backing up the Setup File.................................................... Appx2-24
4. Backing up the Setup File.................................................... Appx1-12
5. Turning ON/OFF the NAS.................................................... Appx2-25
Appx2-20
3. Connection Check............................................................... Appx2-22 3.1 Confirming Connection between LinkStation and CR-IR 391CL (Access to the Network Drive)....................
Appx2-22
3.2 Confirming Connection between TeraStation and CR-IR 391CL....................................................................
Appx2-22
5.1 Always ON........................................................................
Appx2-25
5.2 Manual ON/OFF................................................................
Appx2-25
Appendix 2 Settings for Connection of the NAS....................
Appx2-1
1. Hardware Setup...................................................................
Appx2-2
1.1 Specifications....................................................................
Appx2-2
1.1.1 LAN.............................................................................. 1.1.2 RAID............................................................................ 1.1.3 Operation-Certified Models and Software....................
Appx2-2 Appx2-2 Appx2-2
1.2 Installing hardware............................................................
Appx2-3
1.2.1 TeraStation.................................................................. 1.2.2 LinkStation...................................................................
Appx2-3 Appx2-3
Appendix 3 Setting a DICOM MWM Patient information........
Appx3-1
2. Software Setup....................................................................
Appx2-4
1. Hardware Setup...................................................................
Appx3-1
2.1 Installation procedures for TeraStation (TS-WX1.0TL/R1 and TS-WX2.0TL/R1)...........................
Appx2-4
2. Software Setup....................................................................
Appx3-2
2.1.1 2.1.2 2.1.3 2.1.4
Network Setting........................................................... TeraStation RAID Setting............................................ Shared Folder Setting.................................................. Confirming Connection between TeraStation and CR-IR 391CL...............................................................
2.2 Installation Procedures for LinkStation (LS-WH1.0TGL/R1 and LS-WH2.0TGL/R1)..................... 020-221-02E 01.08.2010 FM5563
6. Mirroring Setting for Image Folder....................................... Appx2-26 6.1 Creating a Save Destination Folder..................................
Appx2-26
6.2 Synchronization Function Setting.....................................
Appx2-26
6.3 Mirroring between NAS.....................................................
Appx2-30
7. Restoring Procedures Using the Automatic Backup File..... Appx2-31
Appx2-4 Appx2-9 Appx2-13
2.1 Installing the Option Key...................................................
Appx3-2
2.2 Reinstalling the AP Key....................................................
Appx3-3
2.3 Settings in the Service Utility............................................
Appx3-3
Appx2-14
3. Connection Check...............................................................
Appx3-5
4. Backing up the Setup File....................................................
Appx3-6
Appx2-15
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Contents (CR-IR 391CL Service Manual)
PC: Performance Check CR-IR 391CL Performance Checklist................................................
PC-1
CR-IR 391CL Config List....................................................................
PC-3
1.
Localize Setting............................................................................
PC-3
2.
Setting for Institution.....................................................................
PC-3
3.
Setting for Entering Patient Name................................................
PC-3
4.
Setting is Also Possible with the User Utility.................................
PC-3
5.
Setting for Image Collection..........................................................
PC-3
6.
Setting for Image Browsing...........................................................
PC-3
7.
Setting for General-purpose File Output.......................................
PC-4
8.
Linkage with the Receipt Computer..............................................
PC-4
9.
Setting for Image Link...................................................................
PC-4
10. Image Incidental Information........................................................
PC-4
11. Print Format..................................................................................
PC-5
12. Film Character Setting..................................................................
PC-6
13. Setting for Output Function...........................................................
PC-6
14. Operation (Low Frequency) Setting..............................................
PC-6
15. Setting for Analysis.......................................................................
PC-6
16. Settings for Endoscopic Image Import..........................................
PC-7
17. Electrocardiographic Data Import Settings...................................
PC-7
18. PDI Output Function Settings.......................................................
PC-7
19. Free Layout Setting......................................................................
PC-7
20. Setting for DICOM-MWM..............................................................
PC-7
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Safety-I
CR-IR 391CL Service Manual
Safety Precautions
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Safety-I
Safety-II
Safety Precautions
Control Sheet Issue date
Revision number
04/28/2009 01/08/2010
01 02
020-221-02E 01.08.2010 FM5563
Reason New release (FM5535) Revision for software V1.1(B) (FM5563)
Pages affected All pages 3 to 5
CR-IR 391CL Service Manual
Safety-II
Safety-1
1. Precautionary Labels
1. Precautionary Labels To prevent danger to humans and serious accidents, observe the following.
WARNINGS Unless indicated otherwise, be sure to turn off the power switch before maintenance work, and disconnect the power plug from the outlet. Even if the power switch is OFF, 100 to 240VAC (differs according to machine specifications) will still be supplied to the primary input terminal of the unit if the power cable is connected, and this may result in possible electric hazards.
CAUTIONS The grounding wire must be connected. To avoid damages to the parts/units due to static discharge, use a wrist strap putting one end on your wrist and the other end on the grounded section of the equipment, as illustrated below. When doing so, make sure to unplug the line cord plug to avoid electrical hazards if using a PC in which the power is energized to the internal power supply or circuits when it is inserted into an outlet.
Wrist strap
As neckties, scarves, and necklaces may get caught in the unit during work, remove these items or take precautions against such accidents. Never modify the unit unless otherwise specified. Modification of the safety unit (interlock, breaker, temperature fuse, etc.) will cause serious problems as it is not only dangerous but violates the related laws and regulations.
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Safety-2 The unit is also pasted with precautionary labels. Follow the instructions on the labels when carrying out work.
➥ REFERENCE PC box: Labels shown below are attached on the top face of the PC when it is placed in a vertical position. Identification Label
Sample year of manufacture
Safety precautions (Control Unit) Follow the precautions below when installing, using, and servicing the control unit (PC). See the User’s Guide provided for details on the control unit. Input voltage : 90V to 135V (60Hz) or 180V to 265V (50Hz) Electric hazard prevention : The power cord of the control unit and monitor uses a 3-pin plug. Connect it to a properly grounded power outlet. When using an extension cord, use a 3-line type with a grounding pin. Place of installation : Avoid places where dust and foreign particles may enter inside through the computer opening. Avoid installing near heaters and heat sources. When installing directly on the floor, ensure that a 5cm or more distance is secured between the equipment’s bottom face and the floor. Precautions when working on internal parts of the control unit : (1) Turn off the power of the PC, monitor, and other peripheral devices. (2) Disconnect the power cord from the outlet to prevent electric hazard. (3) Open the I/O panel on the rear of the PC, touch the metallic part to fully discharge body static electricity before accessing. (4) When removing the board and memory module, etc., hold them without directly touching the connectors and pins and place them in a static electricity prevention package.
■ Safety Precautions (LCD monitor) WARNING High voltage is applied inside the LCD monitor. To prevent electric hazards and danger, the LCD monitor’s internal parts cannot be accessed. The LCD monitor does not consist of parts serviceable by the service engineer.
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2. Cautions Relating to Electromagnetic Compatibility 2.1 Electromagnetic Compatibility Instruction This equipment complies with the following electromagnetic compatibility (EMC) standard by comforting to the requirements of IEC 60601-1-2:2001+A1:2004/EN 60601-1-2:2001+A1:2006. EMC Standard: CISPR 22:2005/EN 55022:2006 CISPR24:1997+A1:2001+A2:2002/ EN55024:1998+A1:2001+A2:2003 IEC 61000-3-2:2005/EN 61000-3-2:2006 IEC 61000-3-3:1994+A1:2001+A2:2005 However, there is no guarantee that harmful electromagnetic interference will not occur in any installation environment. This equipment generates, uses and can radiate radio frequency energy. In a particular environment, e.g., the equipment is not installed and used in accordance with the instructions or any device that is not compliant with the EMC Standard is used in a surrounding area, harmful interference may result, causing the equipment or surrounding device to malfunction. If this equipment causes harmful interference to other equipment or receives harmful interference from other equipment, you are encouraged to try to correct the interference by one or more of the following measures:
Table 1 Guidance and manufacturer's declaration - electromagnetic emissions The CR-IR 391CL is intended for use in the electromagnetic environment specified below. The customer or the user of the CR-IR 391CL should assure that it is used in such an environment.
Emissions test Noise terminal voltage
Compliance Class B
CISPR22 Electric field noise strength
Class B
CISPR22 Harmonic emissions
Class D
EN61000-3-2 IEC61000-3-2 Voltage fluctuations/ flicker emissions
Complies
EN61000-3-3 IEC61000-3-3
Reorient or relocate the equipment. Increase the separation between the equipment and the affected equipment. Connect the equipment into an outlet on a circuit different from that to which the affected equipment is connected. If the problem persists, discontinue the use of the equipment and consult the manufacturer of the affected equipment or our official dealer.
WARNING Keep the equipment away from sources of strong electromagnetic radiation.
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Safety-4 Table 2 Guidance and manufacturer's declaration - electromagnetic immunity The CR-IR 391CL is intended for use in the electromagnetic environment specified below. The customer or the user of the CR-IR 391CL should assure that it is used in such an environment.
Immunity test Electrostatic discharge(ESD)
EN/IEC 60601 test level
Compliance level
±2kV contact ±4kV contact ±2kV air ±4kV air ±8kV air
±2kV contact ±4kV contact ±2kV air ±4kV air ±8kV air
Electrical fast transient/burst
±1kV for power supply lines
±1kV for power supply lines
EN61000-4-4 IEC61000-4-4
±0.5kV for input/output lines
±0.5kV for input/output lines
Surge
±0.5, ±1kV differential mode
±0.5, ±1kV differential mode
EN61000-4-5 IEC61000-4-5
±0.5, ±1.0, ±2.0kV common mode
±0.5, ±1.0, ±2.0kV common mode
Voltage dips, short interruptions and voltage variations on power supply input lines
95% dip in UT) for 0.5 cycle
95% dip in UT) for 0.5 cycle
70% UT (30% dip in UT) for 25 cycles
70% UT (30% dip in UT) for 25 cycles
95% dip in UT) for 250 cycles
95% dip in UT) for 250 cycles
1 A/m
1 A/m
Conducted RF EN61000-4-6 IEC61000-4-6
3 Vrms 150 kHz to 80 MHz
3 Vrms
Radiated RF EN61000-4-3 IEC61000-4-3
3 V/m 80 MHz to 1 GHz
3 V/m
EN61000-4-2 IEC61000-4-2
EN61000-4-11 IEC61000-4-11
Power frequency (50/60Hz) magnetic field EN61000-4-8 IEC61000-4-8
NOTE: UT is the a.c. mains voltage prior to application of the test level.
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Spec-I
CR-IR 391CL Service Manual
Product Specifications
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Spec-II
Product Specifications
Control Sheet Issue date
Revision number
04/28/2009 01/08/2010
01 02
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Reason New release (FM5535) Revision for software V1.1(B) (FM5563)
Pages affected All pages All pages
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Spec-1
1. Equipment Specifications
1.2 Optional Components Product Code
1.1 Product Code Hardware Product Code IR 391 CL A1-V1 B E
Description Control Unit PC control unit (Dell OptiPlex780DT/Core2Duo E7500) Identification label CR-IR 391CL Application Software V1.1(B) CR-IR 391CL Standard Kit Manual Kit for Hospitals CR-IR 391CL Reference Guide CR-IR 391CL Operation Manual (Software License Agreement is included) CR-IR 391CL Quick Guide
Q’ty
Remarks
1 1 1 1 1 1
Description
Q’ty
IR 391 LCD-17 E
17 inch LCD (DELL E170S)
1
IR 391 LCD-17H E
17 inch LCD (Nanao FlexScan S1721)
1
IR 391 LCD-20W E
20 inch LCD (S2031W-HBK)
1
IR 391 MFP E
CR-IR 391CL MFP Key Software
1
IR 391 DICOM PRINT E
CR-IR 391CL DICOM Print Key Software
1
IR 391 DICOM STORAGE E
CR-IR 391CL DICOM Standard CR Storage Key Software
1
IR 391 F-LAYOUT PRINT E
CR-IR 391CL Free Layout for DICOM Standard Print
1
IR 391 DICOM ID MWM E
CR-IR 391CL DICOM ID MWM Key Software
1
Remarks
1
Software Product Code IR 391 CL SOFT V1 B E
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Description
Q’ty
CR-IR 391CL Application Software V1.1(B) Identification label CR-IR 391CL Standard Kit Manual Kit for Hospitals CR-IR 391CL Reference Guide CR-IR 391CL Operation Manual (Software License Agreement is included) CR-IR 391CL Quick Guide
1 1 1
Remarks
1 1 1
CR-IR 391CL Service Manual
Spec-1
Spec-2 1.3 Dimensions/Weight
1.6 Image Storage Performance
Dimensions (width height depth)
Weight
PC
OptiPlex 780DT 399 × 114 × 353 (mm)
Approx. 8.3 kg
Monitor
S2031W-HBK DELL E170S S1721-SHBK
Approx. 9.6 kg Approx. 4.63 kg Approx. 5.6 kg
427 to 509 × 469 × 208.5 (mm) 374.7 × 380.6 × 140 (mm) 362 × 280 to 406 × 200 (mm)
Presented below are the numbers of images that can be stored on the media (measurement values). (Note that actual numbers of images that can be stored may increase/decrease in relation to the values shown in the tables below, depending on the free space available on the disk or image data capacity.)
■ Hard disk Image storage capacity : 240GB
1.4 Environmental Conditions
Image Size Condition
Temperature
Humidity
Operating
10ºC - 35ºC
30% - 80%H (No dew condensation)
Non-operating
-20ºC - 60ºC
30% - 80%H (No dew condensation)
Increase humidity appropriately if it is too dry to operate the equipment during winter.
1.5 Electrical Specifications Frequency PC
50Hz/60Hz
Monitor
Input voltage
Max. input current
AC115 to 230V
4.0A/2.0A
S2031W-HBK 50Hz/60Hz
AC100V to 120V AC200V to 240V
0.7A
DELL E170S
50Hz/60Hz
AC100V to 120V AC200V to 240V
1.5A
S1721-SHBK
50Hz/60Hz
AC100V to 120V AC200V to 240V
0.65A/0.4A
■ Network cable
Storable number of images
14"17"
14"14"
Approx. 15,000 images
Approx 17,000 images
■ DVD+RW/DVD-RW DVD capacity : 4.7GB, UDF format Image size ratio : 14"17" : 14"14" : 10"12" : 8"10" = 1 : 6 : 2 : 1 (for standard image/high-density image) Standard Image Uncompressed
JPEG losslesscompressed
High-density Image Uncompressed
JPEG losslesscompressed
4.7GB Approx. 650 images Approx. 1,300 images Approx. 200 images Approx. 400 images
1.7 Discarding the Equipment When discarding the CR-IR 391CL equipment, be sure to dispose of any private information stored on it completely.
“2. System Connection Example.” of “MD: Machine Description.” “3.4 Connecting a Cable Between the RU and Other Equipment.” of “IN: Installation.”
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MD-I
CR-IR 391CL Service Manual
MD: Machine Description
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MD-II
MD: Machine Description
Control Sheet Issue date
Revision number
04/28/2009 01/08/2010
01 02
020-221-02E 01.08.2010 FM5563
Reason New release (FM5535) Revision for software V1.1(B) (FM5563) Changes in pagination (FM5563)
Pages affected All pages 1, 3, 4, 6 to 8, 16 to 18 5, 9 to 15
CR-IR 391CL Service Manual
MD-II
MD-1
1. System Configuration
1.2 Operating Environment
This section shows the system configuration, which includes the CR-IR 391CL application, and the operating environment for the PC.
■ PC Main Unit Item
Description
The following PC is used.
CPU
Dell OptiPlex 760 (desktop)
System memory 2GB or more
Dell OptiPlex 780 (desktop)
HDD
250GB or more
Drive
DVD-Super Multi Drive (S-ATA)
Extension slot
PCI × 1 (Necessary for insertion of a video board when the DVI output is used.)
Graphic
Display resolution: 1280 × 1024 or more Number of display colors: 24bit Color or more * DVI 1.0 or VGA output is recommended.
Network
100BASE-TX 1000BASE-T
OS
Windows Vista Business SP1 (32bit)
Port
Keyboard connection port: USB or 6-pin mini-DIN PS/2 Mouse connection port: USB or 6-pin mini-DIN PS/2 * The USB 2.0 port is recommended.
Input device
Keyboard and mouse
1.1 System Configuration ■ System Configuration PC main unit Video cable Mother board
Serial ATA
Monitor
CR-IR 391CL application CD-ROM System area/image area (drive C)
Intel Core 2 Duo E7300: 2.66GHz or more; secondary cache: 3072KB or more
■ Monitor Item Display resolution
Option key CD-ROM
Input format
Description 17 inch LCD (S1721-SHBK)
1280 × 1024
17 inch LCD (DELL E170S)
1280 × 1024
20 inch LCD (S2031W-HBK)
1680 × 1050
DVI 1.0 (DVI-I 29-pin) or analog RGB (D-Sub 15-pin)
DVD-Super Multi Drive Network i/f USB Connector Accessories (keyboard and mouse) 020-221-02E 01.08.2010 FM5563
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MD-2 ■ Software Item
Description
OS
Windows Vista Business SP1 (32bit)
Internet Server
Microsoft Internet Information Service
Internet browser
Microsoft Internet Exproler V7.0 or more
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MD-3 1.3 Connectors
● Memory modules
This section shows locations of the connectors and memory slots of the PCs below. Dell OptiPlex 760
2 GB memory (DIMM1/DIMM2) is installed and shipped from factory. Riser card (ATAPI circuit board) in PCI (SLOT2) is installed and shipped from factory.
Dell OptiPlex 780
System board
■ Dell OptiPlex 760
DIMM sockets (DIMM1/DIMM2 is used)
DIMM 4
● System board location
SATA 0
DIMM 2 DIMM 3
SATA 1
DIMM 1
System board
SATA 3
SATA 2
PCI Express x16 (SLOT1)
Diagnostic lights
System lights (power light and hard disk light)
PCI(SLOT2) PCI(SLOT3)
MD000263.EPS
MD000274.AI
● Connector configuration (PC rear panel) Parallel port connector
Serial port connector Video connector D-Sub (analog output) 020-221-02E 01.08.2010 FM5563
NIC connector
USB port (6-port) MD000273.AI
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MD-4 ■ Dell OptiPlex 780
● Memory modules 1 GB or 2 GB memory (DIMM1/DIMM2) is installed and shipped from factory.
● System board location
DVI adapter card in PCI Express x16 (SLOT1) is installed and shipped from factory. Riser card (ATAPI circuit board) in PCI (SLOT2) is installed and shipped from factory.
System board
System board
DIMM sockets (DIMM1/DIMM2 is used)
DIMM 4 SATA 0
DIMM 2 DIMM 3
Diagnostic lights
SATA 1
DIMM 1
SATA 3
System lights (power light and hard disk light)
SATA 2 MD000263.EPS
● Connector configuration (PC rear panel) � Parallel port connector � Video connector DVI (digital output)
� Serial port connector
PCI Express x16 (SLOT1)
� NIC connector
PCI(SLOT2) PCI(SLOT3) MD000276.eps
DisplayProt connector eSATA connector
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� USB port (6-port) � Video connector D-Sub (analog output)
MD000275.eps
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MD-5
2. System Connection Example This section shows an CR-IR 391CL system connection example.
NOTE To connect the CR-IR 391CL to the RU, use the following network cable. The UTP type which is compliant with category 5 or more should be used. IEC950/UL1950-compliant cables should be used.
For the network type RU operation With 100BASE-TX (straight) cables, connect the RU to the CR-IR 391CL via a hub. 100BASE-TX cable (straight) CR-IR 391CL
HUB
100BASE-TX cable (straight) RU
Other connected hosts (Film Printer) 100BASE-TX cable (straight)
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MD-6
3. Software Function Overview
Function
CR Study Function
Description
Study registration function
Registers a study to perform image input/verification.
Displaying a scheduled study
Displays a study registered using the study registration function.
Scheduled study modification function
Modifies information of a registered study. Adding/changing/deleting exposure menus Replacing images Inactivating images/determining mis-exposed images and re-exposures Relocating order of image display Displaying/editing patient information Setting a target destination for image output
Performing a study
Inputs images, in conjunction with RU, in an already registered study and verifies images thus collected.
Indicator function
Indicates the CR-IR 391CL system status according to the following 6 classifications: RU, Disk, NAS, Printer, Output Queue condition and Event, and then informs the user of the result of indication.
Patient List Function
Description
Performs a searching for the study data by way of study of this equipment and study contained on the disks. Searching for study data Filtering is applied to facilitating selection of a target study and then study data is searched for. Displaying the study list
Displays the study list of this equipment and the study list contained on the disks.
Study data selection
Selects study data on the study list of this equipment and the study list contained on the disks, and then verifies such study data.
Study data operation
Operates the selected study data.
NAS Drive (Network Attached Storage) Function Data management
Description Read/Delete images from NAS. Observe remaining capacity for NAS and study/patient DB.
Automatic Image Transfer Process in the background
When the capacity of PC HDD is full, the oldest image is transferred to NAS and deleted from the PC HDD.
Auto backup of setting/ log
Backup the setting/log automatically to NAS at the time of exiting an application.
Description
Patient-originated (ID input)
Execute new registration for patient.
Patient-originated (Patient list)
Search for patient.
Patient-originated (Refer to study data)
Refer to and operate the study for selected patient.
Patient-originated (Execute CR study)
Execute a CR study for selected patient.
Patient-originated (Import endoscopic and general-purpose image)
Import a general-purpose image and endoscopic image for selected patient. (Endoscope Image Import Function Option/General-Purpose Image Import Function Option are required)
Monitoring
Automatic display of retrieved images from the modality.
Starting Utilities
Displays the version information Start up Customize screen Start up Client Utilities/Start up Study Utilities
Customize
Customize Main window behavior to adjust user workflow
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MD-6
MD-7 Image Viewer Function
Function Description
Restandardization
Modifies standardization conditions so that restandardization processing is performed appropriately.
Adding Annotations
Arrows, shapes, text (character strings), and markers can be added to an image. For the image of an FCR study (not processed) as the object, it is also possible to measure the image and to display the measuring result. Up to 32 annotations can be attached to a single image. • Shapes (Ellipses, rectangles, polygons) • Markers • Measuring result (length, cardiothoracic ratio, angle)
Editing selection of measurement results
Selects, moves and edits already input length and heart-toribcage ratio.
Saving measurement results
Saves measurement results.
Length
Measures dimensions of a tumor or the like.
Heart-to-ribcage ratio
Measures the ratio of the widthwise length of the shadow of the heart to that of the ribcage.
Angle measurement
Measures the angle of two line segments, contact or noncontact, for general-purpose use.
Free Drawing
Lines can be drawn freely on the viewer window just as with a pen. The following can be done with this free drawing function. • Selection of the thickness and the color of the lines to be drawn • Capture of the free drawing image (clipboard copy) • Deleting of the drawn lines
Toolbar setting
Customizes the toolbar setting.
Study status setting
Sets “Verify” or “Verification Suspended” individually for each study.
Save
Saves image processing parameter information of a study image that has been subjected to image adjustment processing.
Image display/adjustment Windows pattern change
Changes display pattern of the study window and the image display window.
Display position relocation
Relocates image display positions on the study window.
Displaying maximized images
Displays fully magnified study images on the viewer window.
Feeding display images
Alternately changes display images individually by a patient, a study or an image.
Displaying additional information
Displays additional information of the shown image as an image overlay, and also changes between Display and Hide statuses alternately.
Displaying thumbnails
Displays thumbnails of the shown study images. Also changes between Display and Hide statuses alternately.
Displaying the measured result
Displays the measured result, and also changes between Display and Hide statuses alternately.
Tree view display
Displays listing of patients/studies in a tree view form, and selects from such list a study you wish to display images.
Displaying comparative images
Comparatively displays a currently shown image and the corresponding past image.
Changing gradation
Changes gradation at real-time basis.
Image magnification/image reduction
Displays magnified/reduced images.
Panning
Moves display position of an image to a desired position.
Stack Display
Switches the display image by mouse dragging.
Preset Image Processing
Registers the selected image processing parameters with preset, and changes the preset name or deletes the preset image processing parameters.
Reverse display
Performs reverse displays of an image in relation to its density.
Reset
Resets a display image to a previously stored status.
Rotation • Flipping
Rotates or flips an image.
FCR image processing parameters
Adjusts FCR image processing parameters.
Applying Modality LUT
Applying following Modality LUT according to the modality of each image. • N/A • P-Value • gamma 2.2 • FCR
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Description
CR study linkage function Displaying mis-exposed images
Displays mis-exposed images.
Modify exposure menu
Modifies exposure menus.
Re-exposure
Instructs re-exposure of an image.
Additional exposures
Adds exposure menus in a study.
Replacing images
Replaces study images.
Modifying patient information
Displays/edits patient information.
Setting an output device
Specifies a target destination for image output.
CR-IR 391CL Service Manual
MD-7
MD-8 Function
Description
Image Output Film print
Outputs a film image to a desired printer.
Work disk output
Outputs work media to a desired disk device.
General-purpose file
Outputs a study image in any of the following formats: BITMAP, JPEG and DICOM Stream
Using explanatory description Explanatory description use function Indicator function
Displays the explanatory description use dialog. Indicates the CR-IR 391CL system status according to the following 5 classifications: RU, Disk, Printer, Output Queue condition and Event, and then informs the user of the result of indication.
Indicator Function
Service Utility Function
Description
Service settings Simplified setup wizard
Interactively performs various kinds of settings successively.
System
Performs basic system setups.
Connected equipment
Performs settings for equipment units to be connected to the CR-IR 391CL system.
Linkage function
Performs settings for functions that enable linkage with other systems.
Film annotation characters
Performs settings for character strings to be output on film and the formats necessary for output processing.
Person name
Performs settings necessary for converting an input person name.
Modality setting
Performs LUT setting corresponding to each modality.
Maintenance tool
Description
Indication
Informs the user of the device connectivity and error information by means of putting the related icon on/off or blinking status.
RU status display
Displays status of a connected RU and performs scanner cleaning.
Disk status display
Displays disk status (volume label, application status, usage, write enabled/disabled). *1 Displays listing of disks created as Image storage disks . Performs disk settings.
NAS status display
Displays the following NAS status. Remaining capacity Host name Status (Creating write data/Write enable/Temporarily)
Printer status display
Displays status of connected printers.
Output status display
Displays Output Queue status and performs Output Queue operations, such as deletion, forced output, and other.
Event display
Displays listing of events that occurred in the server, such as error, warning, information and other.
Database Utility
Discards currently used database and restores the stored data, when database files are damaged accidentally or there are inconsistencies between the database and the local images.
Acquiring EDR backup data
Acquires/stores EDR backup data files of the selected local images.
Connection check
Checks connection with the equipment determined according to “Connected equipment” by Service settings.
Log display/edit
Displays or clears off the number of IP exposures.
Event log display
Starts running the Windows XP event viewer for troubleshooting purposes.
*1 Image storage disk In the CR-IR 391CL system, a disk used for storing study result images as originals is denominated an “Image storage disk.”
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MD-8
MD-9 User Utility Function
Backup Utility Description
Menu setting
Adds, modifies and deletes exposure menus and study menus.
Information of film annotation character strings
Sets film annotation character strings.
Setting a destination for image output
Performs settings for whether or not to automatically output images after image generation (after completion of exposure), a target destination for image output, and timings for such operations.
Function Backup Patient Information
Patient information database
Setup information
Exposure menu related parameters Image processing parameters System settings (including User Utility related settings) Connection device settings (including automatic output settings) LUT settings Person name format settings Film annotation character related settings User settings Explanatory description settings
Log information
IP counter information Operation log Changed history log Output history log CR-IR 391CL system event log
Sets a function to automatically have a study to be determined when Settings for automatically a certain time period elapses after image generation (after determining a study completion of exposure). Setting to delete images
Sets a function to store images input from an external device for a certain time period, and then deleting those images automatically.
Backup notification setting
Sets a function to display a message prompting the user to make backup copies of the necessary data when such copies are not made for a certain time period.
Settings for displaying additional image information
Sets image information to be displayed as additional image information.
Setting to display a title of respect prefixed to a patient name
Sets a function to add a title of respect when displaying a patient name.
Disk consistency check
Checks if any alteration was made on the Image storage disk*1.
Importing patient database
Registers patient information to the patient database from a file where the patient information is described in the CSV format.
Settings for startup of client’s application
Sets automatic startup of a client after the server application has started running.
History information consistency check
Checks if any alteration was made on the history information file (where the history of login, access to a study, data transfer and data backup is registered).
Automatic logoff setting
Sets whether or not to automatically log off the system when there were no user operations for a certain period of time.
Marker setting
Sets the marker to be added to the image.
Preset setting
Assigns preset settings to the keypad keys.
*1 Image storage disk In the CR-IR 391CL system, a disk used for storing study result images as originals is denominated an “Image storage disk.”
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Description
Restore Patient Information
Patient information database
Menu Setting Information Exposure menu related parameters
System configuration information
System settings (including User Utility related settings) Connection device settings (including automatic output settings) LUT settings Person name format settings Film annotation character related settings Additional information display settings Search parameter settings
User information
User settings
Explanatory information
Explanatory description settings
Log information
IP counter information (service authority only)
Collecting logs for maintenance purpose Menu Setting Information
Exposure menu related parameters Image processing parameters
Setup information
System settings Connection device settings LUT settings Person name format settings Film annotation character related settings Additional information display settings Search parameter settings Directory information
CR-IR 391CL Service Manual
MD-9
MD-10 Function
Description
User information
User settings
Explanatory information
N/A
Log information
IP counter information Operation log Changed history log Output history log CR-IR 391CL system event log Analysis log Windows event log Registry file Image database DDO file
Function
Client Utilities Function
Disk Copy Tool
Description
Description
Specifies a source drive to perform copy processing. Displays process progression status using the progress bar. Window on which copies Enables canceling of copy processing. are made Sets volume label of the copy source as that of the target copy destination, after completion of file copy processing.
Image Output Function
Description
DICOM print output
Generates film printout to a printer connected to the CR-IR 391CL server.
DICOM media storage output
Generates output to a disk device connected to the CR-IR 391CL server. Manually outputs study images transferred from the viewer, in either of the “BITMAP”, “JPEG” or “DICOM Stream” format. Stores images on a DICOM storage device that supports the DICOM communication protocol (service class: CR Image Storage).
Edit patient information.
Registers, edits and deletes patient information.
General-purpose file output
Display of IP use frequency
Displays the IP use count.
DICOM storage output
User registration
Adds and deletes images to be displayed on the user-selected window. For the administrator: Registers, edits and deletes users. Operation authority granted to the user group will be determined.
On the free layout print screen, free layout of images is possible for Free Layout DICOM print output of multiple images to one piece of film. The image size also output can be adjusted.
User editing
Edits the user logged in the system.
Registering explanatory description
N/A
History display
Displays access history and image transfer history.
Disk operation
Performs disk settings, disk registration and disk reconstruction.
Database restoration
Re-registers studies saved on the Image storage disk*1 to the study database.
*1 Image storage disk In the CR-IR 391CL system, a disk used for storing study result images as originals is denominated an “Image storage disk.”
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Image Processing Function
Description
Standardization
Image standardization processing (conversion to a 10bit format file)
EDR processing
Density correction processing (Exposure Data recognizer)
GP processing
Gradation Processing
RP processing
Response Processing
DRC processing
Dynamic Range Control Processing
TAS processing
Tomographic Artifacts Suppression processing
MFP processing
Multi-objective Frequency Processing
FNC processing
Flexible Noise Control processing
GPR processing
Grid Pattern Removal processing (removes moire of the grid without sacrificing the image quality)
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MD-11 Media Storage
■ PDI (Portable Data for Imaging) Patient CD
Function
Description
Image management
Maintains and manages patient/study/image information that is saved on the disk into the system.
Image update
Adds in-study images and updates information for the images stored on the Image storage disk*1.
Database restoration (Client utilities)
Captures information stored on various disks into the image server and includes such images as those targeted for management.
Disk reconstruction (Client utilities)
If data contained on disks is illegal, subjects DICOMDIR to reconstruction processing based on contents of the files saved on the disks so that those disks can be used properly.
Disk storage (Image output)
Stores images onto several disks.
Image search display (Study list)
Uses the Web browser to display listing of images saved on the image server or disks or images themselves.
Disk alteration check (Client utilities)
Checks if the disks are altered by third parties.
Disk settings (Client utilities)
The user sets whether data is write-enabled or -disabled onto disks.
Function
Image output
Description Writes exposed images and captured images from the outside onto a CD-R and DVD-R. Use this function in a region where patients are required to store images compulsorily or when making referral to hospitals. Conforms to IHE*1 TF Transaction RAD-47 “Distribute Imaging Information on Media”.
*1 IHE : Integrating the Healthcare Enterprise
*1 Image storage disk In the CR-IR 391CL system, a disk used for storing study result images as originals is denominated an “Image storage disk.”
■ General-purpose Image Capture Function
Description
Image capture
This function is available for capture of images derived from connection devices such as digital camera, USB memory, FD/CD/ DVD and other, as well as those located in a folder*1 that can be viewed from My Computer on Windows. A maximum of 50 images can be captured for each study.
Image management
Manages general-purpose images as study images on the CR-IR 391CL.
Image browse
Enables browsing studies that include general-purpose images selected on the study list on the CR-IR 391CL viewer.
Image output
This function enables image output onto a DVD for storage/DVD for operation and general-purpose image output.
*1 To view a folder located on the network, the network drive must be assigned ahead of time.
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MD-12
4. Descriptions of Software Control NOTE In this chapter, the "RU Application", "RU IP Address", and "RU Configuration" are referred to shortly as RU-AP, RU IP ADDR, and CONFIGURATION, respectively.
4.1 Data Flow between RU and Console The exchange of data between the RU and Console is described below.
4.1.1 Data Flow during Routine Processing Flow of image data The image data read from the IP is stored in the SDRAM of the CPU board, and transferred to the Console via the network.
Flow of log data The log data is written into the FTP server upon RU shutdown processing or upon occurrence of a FATAL error. The log data is retained in the FTP server until a certain amount of that data is reached, and, once that amount is exceeded, the data is overwritten on a first-in, first-out basis. Console
RU
COMMON
Settable items and default values The settings are made from the RU PC-TOOL. The settable items and their default values are as follows. Setup items
Setting means RU PC-TOOL
172.16.1.10
RU subnet mask
RU PC-TOOL
255.255.0.0
RU default gateway
RU PC-TOOL
172.16.1.0
FTP server IP address
RU PC-TOOL
172.16.1.20
RU secure IP address
RU PC-TOOL
0.0.0.0
RU secure net address
RU PC-TOOL
0.0.0.0
Flow of network setting data The network setting data is not written into the CPU board only by clicking [SET] button on the RU PC-TOOL window. You need click [UPDATE] button to write the network setting data into the CPU board. The contents set from the RU PC-TOOL are stored on the CPU board FLASH ROM. Console
RU
Network setting data
CPU board FLASH ROM
Default values
RU IP address
RU PC-TOOL
Image data FTP server
4.1.2 Flow of Network Setting Data
CPU board FLASH ROM
[SET]
Memory (SDRAM)
[UPDATE]
Network setting data
Image data Log data
Log data
RU-specific data
FRRB102001.ai
FRRB102002.ai
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MD-13 4.2 Error Handling The RU resumes its operation by attempting a retry(s), except under condition where it is inoperable.
■ Error Handling When an I/O error (mechanical, scanner, etc.) occurs between cassette insertion and IP reading, the IP is returned to the cassette.
■ Cases where Retry Is Impossible (FATAL Error) (1) When the function of the CPU board stops. (2) When the power supply voltage output stops.
4.3 What Is Sleep Mode? The "Sleep mode" is such that, in order to save power, the conditions in the machine automatically change to the power-saving mode when the RU is not operated within a specified period of time.
■ Operation in the Sleep Mode Upon entering the Sleep mode, only the power of the CPU board is kept ON, while the power of other components is left OFF. Only the power/erasing mode indicator lamp on the operation panel lights up in green in the Sleep mode.
■ Transition to the Sleep Mode Transition requirements If "Sleep mode ON" is set in the CONFIGURATION and the RU is not operated within the preset "Sleep mode transition time" while the RU remains in READY state, the machine transits to the Sleep mode. The stand-by switch is kept pressed for 4 seconds. When the console is shut down.
Setting the Sleep mode You can specify whether the Sleep mode is to be used and the period of time in which the machine transits to the Sleep mode in the CONFIGURATION. Whether the Sleep mode is to be used Set by the “Sleep mode Change” command in the CONFIGURATION. Time to transit to the Sleep mode Set by the “Sleep Mode Change Time ([min])” command in the CONFIGURATION.
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MD-14 ■ Recovery from Sleep Mode Recover requirements Press the stand-by switch.
Processing upon recovery Upon recovery from the Sleep mode, the RU performs a home-positioning operation of the suction arm. In addition, the initial self-diagnosis of the mechanical components takes place, as well as home-positioning of the RU suction arm, under one of the following conditions. The mechanical components are located at other than the home positions. One of sensors detects an IP. A cassette is set in the RU.
4.4 RU Bootup Processing The following self-diagnoses are carried out after the power is turned ON. Connection verification between the RU and the Console is also carried out concurrently with the self-diagnoses.
■ Initialization of the Mechanical Components The initialization of the mechanical components consists of the following five stages.
Before IP search stage The cassette cover opening mechanism is moved to the reference position, and the suction arm is moved to the home position.
IP search stage The motor is rotated by an appropriate amount to convey the IP to a position where it can be confirmed by the sensor, on the assumption that the IP is located at a position where it cannot be detected by the sensor within the machine.
After IP search stage The suction arm is moved to the home position.
Remaining IP ejection stage When an IP is found within the machine during the IP search stage, its size is measured and the IP is returned to the cassette. If a cassette is not set in the RU, the message prompting to set an empty cassette appears.
After remaining IP ejection The self-diagnosis of the cassette cover closing mechanism is carried out, and the cassette hold is released.
■ Initialization of the Scanner Mechanism The scanner mechanism is initialized.
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MD-15 4.5 RU Termination Processing Termination processing of the mechanism and the log data storage take place.
NOTE If the power is turned OFF without performing RU shutdown processing, log data will not be saved.
■ Flow of RU Shutdown Processing (1) "Shutdown processing" command Two instructions are available for a case where “system shutdown of the Console is carried out” and a case where “the stand-by switch of the RU is pressed”.
(2) Execute "saving of log data", and turn OFF the power. Saving of log data: Save HISTORY LOG, TRACE LOG, and ERROR LOG to the FTP server.
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MT: Machine Troubleshooting
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MT: Machine Troubleshooting
Control Sheet Issue date
Revision number
04/28/2008 01/08/2010
01 02
Reason New release (FM5535) Revision for software V1.1(B) (FM5563) Changes in pagination (FM5563)
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Pages affected All pages 11, 15 to 17, 19 to 23, 28 to 30, Appx MT 1-97 to 348 18, 24 to 27
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MT-1
1. Error Code Table
Meaning of the event (error code) A five-digit code displayed in the “Event” column implies the following.
For errors occurring while the CR-IR 391CL is being used, take appropriate countermeasures following the error codes (and error messages) listed herein.
A B C C C
When an error occurs, use the event and event source name information to separate the assumed causes.
A : Error-detected process 1: Module used in common in the system/indicator/user authentication/Client Utility 2: Main process/routine/study list 3: Input process/CR study 4: Image browse/acquisition process 5: Output process/media control 6: Backup Utility/User Utility/Service Utility/disk copy tool 9: RU
The event and event source name are displayed in the “Source” and “Event” columns of the Event Viewer main window shown below.
B
See “2. Using the Event Viewer.”
1.1 Referring to Error Messages Event (error code) and event source name
“Source” column
: Error level (See the Table Error Levels.)
CCC : For error level 0 or 1, this section of the error code is provided so that it is unique in the process.
“Event ID” column
00000072.ai
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MT-2 Message
Table Error Levels Error Level 0 : Fatal Error An error that fully disables system operation.
Description A serious, fatal problem that absolutely disables the system’s stable operation. DB access error System file access file error
1: Warning An error that enables the system’s operation to be continued after user intervention.
Inevitably involves user notification and the system operation can be continued by the user intervention. Causes of this error type can be assumed as follows.
2: Warning An error that enables the system’s continuous operation.
A slight error that does not require user notification. The system operation can be continued with no user intervention. The following causes can be assumed.
3 : Information Simple information
Information that the system development section wishes to keep.
9: Logical Error Defective program
An error presumably caused by defective program. Basically, this error does not occur at user’s site. This error type has been aborted by the FPD previously. The following causes can be assumed.
The message is for describing errors and is displayed in the “General” tab of the Event Viewer’s Properties window shown below. “General” tab
Data file access error Disk full Faulty LP board No response from the target destination for connection
Unspecified data entered from networks. (An error implying that the system can be continued being substituted by the default). 00000073.ai
Unspecified value returned from the method Failure in securing memory Failure in acquiring Windows resources Error returned from the Windows API
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MT-3 Identifying the problem cause when two or more errors encountered have the same error code The same error code may appear on the display even when the error cause varies. If you encounter such a situation, note both the error code and error message to identify the error cause. Event 13005
13005
13005
* 13005
13005 13005
Event Source Description Causes FFCustom MsgBox MessageBox Dialog A message box could not be Show Error. displayed. The problem is attributable to resource inadequacy or system instability. FFId Connection Recv The connection to the RU was Watch error(%1).%n[%2] closed or an error occurred in the connection. FFId [%1] failed in the The connection to the display group MenuChange liberating table was not successfully closed. processing of the display group data acquisition FFId It failed that [%1] The “LangStrDB” key was not found PatInfoInput gets the SexMale in Directory.ini or the ID 30705 was caption not registered in the character string data base. FFIdRu Recv error[%1] The connection to the RU was MainControl closed or an error occurred in the connection. FFInput It failed that [%1] The connection character string was connects to STR not properly registered for the DB “LangStrDB” key in Directory.ini.
To identify the error cause, perform the following procedure:
1.
Start the Event Viewer. For details of the startup procedure, see “2.2 Starting the Event Viewer.”
2.
Open the Event Properties window. For details the procedure for opening the above window, see “2.4 Details of Events.”
3.
See both the error code and error message, and then locate the associated error description in “Appendix 1 CR-IR 391CL Error Message Table.” For error messages, see “Appendix 1 CR-IR 391CL Error Message Table.”
Error Message
* There are two or more occurrences of the same error code (event).
Error Code
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MT-4 1.2 Precautions An error such as incorrectly entered image processing parameters will not be handled as an error.
1.3 Error Message For error messages, see “Appendix 1 CR-IR 391CL Error Message Table.”
An error code starting with “9” (e.g.: 9XXXX) is that generated by the RU. The correlation between the error level (the second digit of an error code number) of CR-IR 391CL-generated errors and that assumed by Windows (Event Viewer) is as follows. Error level
Error level assumed by Windows
0 : Fatal Error
EVENTLOG_ERROR_TYPE
1 : Warning
EVENTLOG_WARNING_TYPE
2 : Warning
EVENTLOG_WARNING_TYPE
3 : Information
EVENTLOG_INFORMATION_TYPE
9 : Logical Error EVENTLOG_ERROR_TYPE
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2. Using the Event Viewer
2.2 Starting the Event Viewer
The Windows XP Event Viewer is used for checking details of errors occurring with Windows XP or the CR-IR 391CL. How to use the Event Viewer is described herein, together with the startup procedures.
1.
Start up the Service Utility mode. For details of Service Utility mode startup, see “2. Starting, Logging-in to, and Exiting the Service Utility” in “MU: Maintenance Utility.”
The “Service Utility Top” window opens.
2.1 Overview of the Event Viewer A variety of information items, such as resource information, system operation status and application errors occurring with Windows XP, are recorded (logged) to the Event Viewer. Causes of errors that occur can be specified from the following logs. Application Log Security Log System Log The CR-IR 391CL error information is recorded to the Application Log. To display the CR-IR 391CL error information, select the “Application” from the tree menu in the left pane of the Event Viewer main window shown below. MU000001.ai
2.
Click [View Event Log]. The Event Viewer main window opens.
REFERENCE Use the following procedures if you cannot start up the Event Viewer from the Service Utility mode. 00000371.ai
1. From the [Start] menu at the lower left of the desktop window, select “Control Panel” to display the “Control Panel” window. 2. Click “Administrative Tools” to display the “Administrative Tools” window. * If the window is in the Classic View option, double-click the same button. 3. Double-click “Event Viewer.” ➔ The Event Viewer starts up.
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MT-6 2.3 Configuration and How to View the Event Viewer Explained herein are the Event Viewer’s screen configuration (shown below) and how to view it.
2.4 Details of Events Described below are the procedures used for checking detailed event information.
1.
On the Event Viewer main window, click “Application” log from the tree menu in the left pane to select it. Event lists appear in the right pane.
2.
A
B
C
D
Double-click the log you wish to display from the event lists that appear.
E 0000375.ai
A Level: Symbol
Meaning
Description Displayed when a fatal error, such as failure in device driver or service startup, or loss of data, occurs while the system is running.
Error
Displayed to indicate that the system has started normally being Information successful in startup of services or remote access. Warning
B C F E
Date and Time Source Event ID Task Category
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00000376.ai
The “Event Properties” window opens.
Displayed to indicate that the Warning can be attributable to the cause of the error that has occurred. Should usually be recorded in the log.
: The date and time when an event occurs. : The application that wrote an event. : Event ID. : Event category.
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MT-7 3.
2.5 Saving the Event Log
Check detailed information of an event.
How to save event logs is explained below.
NOTE Be sure to have a DOS/V-formatted FD ready to use for saving event logs.
1.
Insert the FD used for saving event logs into the FDD.
2.
From the “Action” menu of the Event Viewer main window, select “Save Events As....”
00000377.ai
4.
Click [OK]. The system returns to the “Event Viewer” window.
00000378.ai
NOTE “Save Events As...” is displayed only when “Application” log is selected from the tree menu in the left pane of the Event Viewer main window. Make sure to have “Application” log be selected on the tree menu. The “Save As” window opens.
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MT-8 3.
2.6 Deleting the Event Log
Select or enter the following. I.
How to delete event logs is explained below.
1.
From the “Action” menu of the Event Viewer window, select “Clear Log”.
II. 00000380.ai
NOTE 00000379.ai
“Clear Log” is displayed only when “Application” log is selected from the tree menu in the left pane of the Event Viewer main window. Make sure to have “Application” log be selected on the tree menu.
I. Select “3½ Floppy (A:).” II. Enter the filename (e.g.: log).
REFERENCE
A window opens prompting you to confirm the data to be saved.
If “Text (Tab Separation)” is selected for “Save as Type,” event logs can be saved as text files.
4.
Click [Save]. 00000383.ai
The following window opens.
2.
Click [Cancel]. The system returns to the “Event Viewer/Application Log” window, deleting thus all event logs.
00000070.ai
5.
Click [OK]. The system returns to the “Event Viewer/Application Log” window.
6.
00000381.ai
Check to see that the FDD’s access lamp has gone off and remove the FD from FDD.
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MT-9 2.7 Quitting the Event Viewer How to quit the Event Viewer is explained below.
1.
Click
of the Event Viewer main window.
The system returns to the “Service Utility” top window.
2.
Click [EXIT] at the upper right corner of the window. The system returns to the desktop window.
2.8 Collecting Logs for Analysis Purposes When an error occurs while the CR-IR 391CL system is being used, collect maintenance logs for the purpose of error analysis.
■ Collecting maintenance logs For details of how to collect maintenance logs, see “■ Collecting logs for maintenance purpose” in “Appendix 1: Backup Utility” under “MU: Maintenance Utility.”
■ Items to check at error occurrence Check the items in the table below and write down the check result accordingly in the notebook. Check item
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Example
1 Precise date of an error occurrence
June 15, 2006
2 Description of an error occurrence
No images are saved on the DVD even at the press of the “Verify” button after image reading.
3 Operation procedure that caused an error occurrence (What did the user manipulate? What occurred with the equipment as a result of such manipulation?)
During User Utility operation, the user accidentally changed setup data of “Setting for automatically determining a study,” which resulted in unselecting “Automatically verifying a study.”
4 Is it reproducible? Is it reproduced if a certain procedure is performed? Is it reproduced if a certain condition results?
Not reproducible.
5 Characteristics
An error caused by a user’s wrong operation. It is inconceivable that a similar error occurs at different institutions because settings are not changed frequently for the item concerned.
6 Actions taken by the service personnel What actions did the service personnel take? When did they take such actions? What are the current conditions?
User Utility settings already changed appropriately at the site concerned on June 27, 2006. It was also confirmed at the site that images are successfully saved onto the DVD. There are no problems at present.
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MT-10 2.9 Customizing the Event Viewer 1.
3.
Select “Application” from “Windows log” in the left pane and confirm that the display is as shown below.
From the “View” menu of the Event Viewer main window, select “Customize....”
00000603.ai
4. 00000601.ai
Select “System” in the left pane and confirm that the display is as shown below.
The “Customize View” window opens.
2.
Uncheck the check mark of “Action pane” and click [OK].
00000604.ai
5.
Click [x] in the upper-right corner of the Event Viewer main window; then the window closes.
00000602.ai
The system returns to the “Event Viewer” window.
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3. Information Useful for Error Recovery 3.1 Collecting Logs for Maintenance Purpose See “■ Collecting logs for maintenance purpose” in “Appendix 1: Backup Utility” under “MU: Maintenance Utility.”
3.2 Error for Not Registering the Client Device If the application is started without executing the service utility after changing the IP address, the following window opens.
MT000093.ai
NOTE In the case of changing the CR-IR 391CL’s own IP address, making an IP address change via the control panel of Windows alone does not affect the setting on the connection destination side. Such a setting will be reflected by opening the “Server equipment settings” window in the Service Utility and then clicking the [OK] button. The setting contents will be registered to the DB when exiting the Service Utility. For the detailed procedures, see “2.3 Making a setting change using the CR-IR 391CL’s Service Utility” of “Appendix 5: Procedures for Changing the CR-IR 391CL and RU IP Addresses” under “MC: Checks, Replacement and Adjustment of Parts.”
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4. Troubleshooting (for DELL PC) The table below summarizes various troubles that may arise with the CR-IR 391CL. In accordance with the encountered trouble, perform a procedure indicated in the “Check Method/Remedies” column. Symptom
Probable Causes
Check Method/Remedies
The PC (Windows XP) does not start up. It is conceivable that the PC’s memory may be defective. Check the PC’s memory. If it is defective, replace it. For the memory check procedure, see “4.8.2 Memory Checks.” The CR-IR 391CL (application) does not start up.
It is conceivable that the application key might not be installed. Error code: [20102] Setup incompleted.
Install the application key.
The connection to the network is not established.
Connect the CR-IR 391CL to the network.
The MAC address is not acquired.
Reinstall the network driver and then update it. For the reinstallation procedure, see “4.10 Tasks to be Performed at Motherboard Replacement.” If the error recurs after the network driver is updated, replace the PC’s motherboard.
It is conceivable that the data stored on the hard disk may be partly damaged.
Check the hard disk. If any error is revealed by the check, perform a procedure for achieving error recovery or replace the hard disk. For the hard disk check procedure, see “4.9 Checking the Hard Disk.”
IIS may not be running. Error code: [20141]
Restart the server computer as follows. 1. From the Start menu, open Control Panel ➔ Administrative Tools ➔ Services. 2. Right-click “IIS Admin” to select Properties. 3. Ensure that “Startup type” on the “General” tab is set to “Automatic.” If the same symptom recurs, reinstall the CR-IR 391CL system. For how to reinstall the system, see “1. Reinstalling the OS and the Application” under “MC: Checks, Replacement and Adjustment of Parts.”
The SQL server may not be running. Error code: [20140]
Start running the SQL server to restart the server application, as follows. 1. From the Start menu, open Control Panel ➔ Administrative Tools ➔ Services. 2. Right-click “IIS Admin” to select Properties. 3. Ensure that “Startup type” on the “General” tab is set to “Automatic.” If the same symptom recurs, reinstall the CR-IR 391CL system. For how to reinstall the system, see “1. Reinstalling the OS and the Application” under “MC: Checks, Replacement and Adjustment of Parts.”
The CR-IR 391CL (application) does not start up.
It is conceivable that the database might not be initialized. The database may have not been initialized though it was necessary to do so at version upgrade or the like.
The communication with the RU or other equipment cannot be established (“ping” does not work).
It is conceivable that the network driver may be defective. Update the network driver software version, as necessary. [System event log: type, error; source, EL90Xbc; event ID, 5001]
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Initialize the database appropriately. For how to initialize the database, see “7.1.3 Initializing the Image Database” under “MU: Maintenance Utility.”
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MT-13 4.1 Analysis Flow for When Your Computer Does Not Start Q1
Is the power cable connected properly? N
Y
Connect the power cable properly.
Q2 Does the power lamp go on when the computer power button is pressed? N Y
Replace the computer power unit. For how to replace the power unit, see “2.8 Power Supply Unit” under “MC: Checks, Replacement and Adjustment of Parts.”
Q3 Does the power lamp blink yellow when the computer power button is pressed? Y N
Replace the computer power unit. For how to replace the power unit, see “2.8 Power Supply Unit” under “MC: Checks, Replacement and Adjustment of Parts.”
Q4 Does the power lamp light yellow when the computer power button is pressed? Y N
Check CPU and memory. “4.8.4 CPU Checks” “4.8.2 Memory Checks”
Q5 Does the power lamp blink green some times and then go off when the computer power button is pressed? Y Verify condition of the diagnostic lights on the back of the computer. N
4.2 Analysis Flow for When the Monitor Does Not Operate Normally Q1
Is the monitor cable connected properly? N
Y
Connect the monitor cable properly.
Q2 Is the monitor power turned ON? N Y
Turn the monitor power ON.
Q3 Is the VGA connector connected correctly? N Y
Connect the VGA connector correctly.
Q4 Is no error indicated on the diagnostic lights? N Y
Take necessary measures following the error indication. “4.6 Confirming the Diagnostic Lights”
❍ Replace the monitor.
For how to verify condition of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
Q6 Does the power lamp light green when the computer power button is pressed? N Y
Verify condition of the diagnostic lights on the back of the computer. For how to verify condition of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
❍ Check the motherboard. “4.8.5 Motherboard Checks”
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MT-14 4.3 Analysis Flow for When the Mouse Does Not Operate Normally Q1
Is the mouse connector connected properly? N
Y
Connect the mouse properly.
Q2 Turn OFF the computer power and connect/disconnect the connector. Does the same error recur even after the computer is restarted? N END Y
4.5 Checking the System Lights The system lights are the power button lights. A problem that occurred in your computer changes status of the lights, as shown in the table below. Power light
N Y
Connect the connector to the proper USB port location.
Solid green
Blinking green
The computer is in a powersaving mode (Microsoft® Windows® XP).
Blinks green several times and then turns off
A configuration error exists.
❍ Replace the mouse.
4.4 Analysis Flow for When the Keyboard Does Not Operate Normally Q1
Is the keyboard connector connected properly? N
Y
Q3 Is the USB port location correct? Confirm the default setup location. N Y
Blinking yellow
Solid green and a beep code during POST(*)
A device on the system board may be faulty or incorrectly installed.
A power supply or motherboard failure has occurred.
A problem was detected while the BIOS was executing.
See the manual provided with the computer.
Press the power button, move the mouse, or press a key on the keyboard to wake the computer. Check Diagnostic Lights to see if the specific problem is identified. For details of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
Check Diagnostic Lights to see if the specific problem is identified. For details of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
Check Diagnostic Lights to see if the specific problem is identified. For details of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
See Beep Codes for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified (see Diagnostic Lights). For details of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.” For details of diagnosis according to the beep codes, see “4.7 Confirmation Required When Beeps Sound at Computer Startup.”
Connect the connector to the proper USB port location.
❍ Replace the keyboard.
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Solid yellow
Connect the keyboard properly.
Q2 Turn OFF the computer power and connect/disconnect the connector. Does the same error recur even after the computer is restarted? N END Y
Suggested Resolution
Power is on, and the computer is operating normally. On the desktop computer, a solid No corrective action is required. green light indicates a network connection.
Q3 Is the USB port location correct? Confirm the default setup location. See the manual provided with the computer.
Problem Description
POST : An automatically run diagnostic program that BIOS loads for the main components.
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MT-15 Power light Solid green power light and no beep code and no video during POST(*) Solid green power light and no beep code, but the computer locks up during POST(*)
Problem Description The monitor or the graphics card may be faulty or incorrectly installed.
An integrated motherboard device may be faulty.
Suggested Resolution Check Diagnostic Lights to see if the specific problem is identified. For details of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
Check Diagnostic Lights to see if the specific problem is identified.
4.6 Confirming the Diagnostic Lights To help you troubleshoot a problem, your computer has four lights labeled “A,” “B,” “C,” and “D” on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. CR-IR 391CL
For details of the diagnostic lights, see “4.6 Confirming the Diagnostic Lights.”
POST : An automatically run diagnostic program that BIOS loads for the main components.
Diagnostic lights MT000081.eps
Power light Solid blue Blinking blue
Turn off
Turn off
Solid blue
Light pattern (A B C D)
Problem Description
––––
Normal Normal (Standby mode)
––––
The computer is in a normal “off” condition, or a Plug the computer into a working electrical outlet possible preand press the power button. BIOS failure has occurred.
––G–
A possible system board failure has occurred.
––G–
A possible processor failure Reinstall the processor and restart the computer. has occurred.
Suggested Resolution
None.
Remove the power supply plug of the PC. Wait for 1 minute until the power is discharged, plug the computer into a working electrical outlet and press the power button.
– : OFF G : Green
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MT-16 Power light
Blinking yellow
Solid yellow
Solid yellow Solid blue
Solid blue
Solid yellow
Light pattern (A B C D)
G–G–
GG–G
––GG
Problem Description
A possible system board, power supply unit, or peripheral device failure has occurred.
Suggested Resolution Turn off the PC, leave the power supply plug inserted, and hold the power supply test button on the back side of the power supply device unit. If a LED next to the switch lights up, a possible system board failure has occurred. If not, remove all the internal and external peripheral devices, and hold the power supply test button on the back side of the power supply device unit. if the LED lights up, a possible peripheral device failure has occurred. If the LED still does not light up, remove the PSU connection from the system board, and hold the power button. If the light lights up, a possible system board failure has occurred.
No processor is detected.
Reinstall the processor, and restart the system. If the PC cannot be restarted, inspect for damage on the processor socket.
Memory modules are detected, but a memory failure has occurred.
If you have one memory module installed, reinstall it and restart the computer. If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. If available, install properly working memory of the same type into your computer. If the computer has a graphics card, remove the card, reinstall it, and then restart the computer. If the problem still exists, install a graphics card that you know works and restart the computer.
–G–G
A possible graphics card failure has occurred.
–GG–
A possible system board or Replace to another working processor. Inspect processor failure for damage on the processor socket. has occurred.
Power light
Solid blue
Solid yellow
Solid blue
Solid yellow
Solid blue
Solid blue
Light pattern (A B C D)
Problem Description
Suggested Resolution
–GG–
A possible floppy or hard drive failure has occurred.
Reseat all power and data cables and restart the computer.
–GGG
A possible BIOS failure has occured, or the BIOS is not detected.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.
–GGG
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.
G–––
A possible system board failure has occurred.
Remove all the internal and external peripheral devices, and start up the PC. After startup, reinstall the peripheral device cards one by one to identify a problematic card.
G–––
No memory modules are detected.
If you have one memory module installed, reinstall it and restart the computer. If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. If available, install properly working memory of the same type into your computer.
G–G–
Memory modules are detected, but a memory configuration or compatibility error exists.
Ensure that no special memory module/memory connector placement requirements exist. Verify that the memory modules that you are installing are compatible with your computer.
– : OFF G : Green
– : OFF G : Green
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MT-17 Power light
Solid blue
Solid yellow
Solid yellow
Solid yellow
Solid yellow
Light pattern (A B C D)
Problem Description
Suggested Resolution
GGG–
A failure has occurred. This pattern also Ensure that the cables are properly connected to the system board from the hard drive, CD displays when drive, and DVD drive. you enter system setup Check the computer message that appears on your monitor screen. and may not indicate a problem.
G––G
The power supply connecter is not installed properly.
Reinstall the 2 x 2 power supply connector of the power supply unit firmly.
–G––
A possible peripheral device card or system board failure has occurred.
Remove the power supply plug, remove all the peripheral device cards from the PCI and PCI-E slots, and restart the PC. After starts up, turn of the PC again, and reinstall the peripheral device cards one by one to identify a problematic card.
GG––
A possible system board failure has occurred.
Remove all the internal and external peripheral devices, and start up the PC. After startup, reinstall the peripheral device cards one by one to identify a problematic card.
GGG–
A possible coin-cell battery failure has occurred.
Remove the coin-cell battery for 1 minute, reinstall it, and restart the PC.
–––G
A possible BIOS failure has occurred; the computer is in recovery mode.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.
– : OFF G : Green
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MT-18 4.7 Confirmation Required When Beeps Sound at Computer Startup A series of beeps may sound some times consecutively when display of the relevant error message or the problem indication is disabled on the monitor for an error detected at computer startup. Example: One beep + 2 consecutive beeps + 1 beep (beep pattern code: 1-2-1) The beep will sound in different patterns depending on the detected error or problem (Beep code), as shown in the table below. Beep code
Beep code
Cause
4-3-3
Timer-chip counter 2 failure
4-3-4
Time-of-day clock stopped
4-4-1
Serial or parallel port test failure
4-4-2
Failure to decompress code to shadowed memory
4-4-3
Math-coprocessor test failure
4-4-4
Cache test failure
Cause
1-1-2
Microprocessor register failure
1-1-3
NVRAM read/write failure
1-1-4
ROM BIOS checksum failure
1-2-1
Programmable interval timer failure
1-2-2
DMA initialization failure
1-2-3
DMA page register read/write failure
1-3
Video Memory test failure
1-3-1 through 2-4-4 Memory not being properly identified or used 3-1-1
Slave DMA register failure
3-1-2
Master DMA register failure
3-1-3
Master interrupt mask register failure
3-1-4
Slave interrupt mask register failure
3-2-2
Interrupt vector loading failure
3-2-4
Keyboard Controller test failure
3-3-1
NVRAM power loss
3-3-2
Invalid NVRAM configuration
3-3-4
Video Memory test failure
3-4-1
Screen initialization failure
3-4-2
Screen retrace failure
3-4-3
Search for video ROM failure
4-2-1
No timer tick
4-2-2
Shutdown failure
4-2-3
Gate A20 failure
4-2-4
Unexpected interrupt in protected mode
4-3-1
Memory failure above address 0FFFFh
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MT-19 4.8 Error Analysis Tool (Dell Diagnostics) The “Dell OptiPlex ResourceCD”, which comes with the computer, is used as the Error Analysis Tool. The “Dell OptiPlex ResourceCD” includes CD-ROMs that store various kinds of drivers and the CD names differ slightly depending on the computer model used. Items to be checked using the Error Analysis Tool are memory, CPU fan, CPU and motherboard.
4.8.1 Running the Dell Diagnostics Express Test
■ Starting the Error Analysis Tool (Dell Diagnostics)
1.
Turn ON both the monitor and computer power switches. ➔ The computer starts running.
2.
For memory checks, see “4.8.2 Memory Checks.” For CPU fan checks, see “4.8.3 CPU Fan Checks.” For CPU checks, see “4.8.4 CPU Checks.” For motherboard checks, see “4.8.5 Motherboard Checks.”
When “F12 Boot Options” appears at the upper right corner of the window, press the key.
NOTE Unless the key is pressed with the timeliness, the setup window will not be displayed. In such cases, restart the computer and re-perform Step 2. above. ➔ The “Boot Device Menu” window opens. Boot Device Menu
Onboard or USB Floppy Drive SATA0-ST3250310AS Onboard or USB CD-ROM Drive System Setup Diagnostics Use Up/Down arrows to highlight desired item. Use Enter to select highlighted item. MC000108.a
3.
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Insert the “DRIVERS AND UTILITIES” into the DVD drive.
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MT-20 4.
The “Press a key to start from the CD/DVD” message appears. Press then the key. ➔ The “Choice Action “ window opens.
■ Using the Error Analysis Tool (Dell Diagnostics) Express Test (to be run during regular inspection)
1.
1. Boot from Hard Disk
Click “Test System” on the “Choose An Option” window. ➔ The “Main Menu” window opens.
2. Boot from CD-ROM
2.
Click “Express Test” on the “Main Menu” window.
MT000077.EPS
5.
Press the key. ➔ The “Dell Diagnostics Menu” window opens. Dell Diagnostics Menu [1] [2]
Dell 32-bit Diagnostics for Resource CD (graphical user interface) for: OptiPlex GX620, GX520, EXIT MT000082.EPS
➔ The “Express Test” will start running. (It will take about 10 minutes to complete. The “Success” window opens and after clicking [OK], the system returns to the “Main Menu” window.
Please Enter Selection... MT000021.EPS
6.
Press the key. ➔ Reading of individual modules will start. (It will take about 20 seconds.) After completing module reading, the “Choose An Option” window opens.
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NOTE If the “Error” window opens while the test is being run, a message that includes the relevant error code will appear asking if you wish to continue the test. Click [Yes] to continue to run the test.
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MT-21 3.
■ Shutting down the Error Analysis Tool (Dell Diagnostics)
Click “Custom Test.” ➔ The “Customize” window opens.
1.
Click the [x] mark at the upper right corner of the window to close the “Customize” window. ➔ The system returns to the “Main Menu” window.
2.
Click the [x] mark at the upper right corner of the window to close the “Main Menu” window. ➔ The computer restarts.
3.
Remove the DVD from the DVD drive.
NOTE
MT000083.EPS
4.
Unless the DVD is removed with the timeliness, the window shown at Step 4. in “■ Starting the Error Analysis Tool (Dell Diagnostics)” will open. In such cases, press the key to restart the computer and then remove the DVD.
Click the “Results” tab on the right-hand side of the window and check to see that all the test items have “Passed” the Express Test.
NOTE In the event of an error occurrence, click the “Errors” tab to check error details and write them down in a notebook. Then, take necessary measures appropriately in accordance with error details.
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MT-22 4.8.2 Memory Checks
1.
4.8.3 CPU Fan Checks
Start the Error Analysis Tool (Dell Diagnostics).
1.
For details of the startup procedure, see “■ Starting the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
2.
Click “Test Memory” on the “Choose An Option” window .
Start the Error Analysis Tool (Dell Diagnostics). For details of the startup procedure, see “■ Starting the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
2.
Click “Test System” on the “Choose An Option” window. ➔ The “Main Menu” window opens.
3.
Select “Fan” on the “Customize” window and click “Run Tests.”
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➔ The test process starts running. After all process finished, “Record the test results. Press a key when finished.” message displayed.
NOTE
MT000083.EPS
It will take about 20 minutes to complete.
➔ The test process will start running. After successfully completing the process, the “Success” window opens.
3.
Check upper-right area of the window to see all the test items have “Passed” the Express test.
4.
Click [OK].
4.
Press key to close the Express Test.
5.
At the completion of the test, click the “Errors” tab to check to see if there were no errors.
In the event of an error occurrence, details of such error will be displayed on the window. Take necessary measures in accordance with on-screen error details.
6.
Shut down the Error Analysis Tool (Dell Diagnostics).
➔ The system returns to the “Choose An Option” window.
5.
Click [Exit]. ➔ The computer restarts.
6.
Remove the DVD from the DVD drive.
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For details of the shutdown procedure, see “■ Shutting down the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
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MT-23 4.8.4 CPU Checks
1.
4.8.5 Motherboard Checks
Start the Error Analysis Tool (Dell Diagnostics).
1.
For details of the startup procedure, see “■ Starting the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
2.
Click “Test System” on the “Choose An Option” window.
For details of the startup procedure, see “■ Starting the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
2.
Click “Test System” on the “Choose An Option” window. ➔ The “Main Menu” window opens.
➔ The “Main Menu” window opens.
3.
Start the Error Analysis Tool (Dell Diagnostics).
Select “Processor” on the “Customize” window and click “Run Tests.”
3.
Select “System Board” on the “Customize” window and click “Run Tests.”
MT000083.EPS MT000083.EPS
➔ The test process will start running. After successfully completing the process, the “Success” window opens.
➔ The test process will start running. After successfully completing the process, the “Success” window opens.
4.
Click [OK].
4.
Click [OK].
5.
At the completion of the test, click the “Errors” tab to check to see if there were no errors.
5.
In the event of an error occurrence, details of such error will be displayed on the window. Take necessary measures in accordance with on-screen error details.
At the completion of the test, click the “Errors” tab to check to see if there were no errors.
In the event of an error occurrence, details of such error will be displayed on the window. Take necessary measures in accordance with on-screen error details.
6.
Shut down the Error Analysis Tool (Dell Diagnostics).
6.
Shut down the Error Analysis Tool (Dell Diagnostics).
For details of the shutdown procedure, see “■ Shutting down the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.” 020-221-02E 01.08.2010 FM5563
For details of the shutdown procedure, see “■ Shutting down the Error Analysis Tool (Dell Diagnostics)” in “4.8.1 Running the Dell Diagnostics Express Test.”
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MT-24 4.
4.9 Checking the Hard Disk 1.
Start up Windows and Select “Computer” from the
2.
Select hard disk drive (Local Disk (C:)) and click “Properties”.
Verify that the check boxes in the “Check disk options” area are unchecked, and then click [Start].
menu.
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The hard disk check starts. If the hard disk is found to have no problems, a window showing that the hard disk check has been fully completed will open.
5.
Click [Close].
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➔ The “Local Disk (C:) Properties” window opens.
3.
Choose the “Tools” tab. In the “Error-checking” area, click [Check Now]. CBS20004.ai
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MT-25 4.10 Tasks to be Performed at Motherboard Replacement When the motherboard was replaced due, for example, to an error occurring with the PC main unit, all the option functions become inactivated consequently. In such cases, the related option keys must be reinstalled so that the inactivated option functions are activated properly. (Such reinstallation processing includes that to be performed so that the option key which activates the standard function is installed from the standard kit CD.)
■ Overall operation flow and detailed work procedure
4.10.1 Installation Work
■ Installation of the standard function option keys
1.
Insert the standard kit CD into the DVD drive.
2.
Select “Computer” from the
menu.
➔ The “Computer” window opens.
3.
Right-click the drive into which the standard kit CD was inserted and select “Open.”
4.10.1 Installation Work ■ Installation of the standard function option keys ■ Option key installation ■ AP key reinstallation
4.10.2 Checkup Work ■ Checking the CR-IR 391CL system for its normal startup ■ Checking if the option functions are activated
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➔ The content of the standard kit CD opens.
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MT-26 4.
Confirm that installers for the following option keys are available. Execution file name
6.
➔ The installation processing finish window opens.
Function
OptionGPR
GPR image processing
OptionHQ
HQ image input
OptionFNC
FNC image processing
Click [Continue].
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7.
Click [OK]. ➔ The system returns to the standard kit CD window.
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5.
Double-click
8.
Repeat steps 6. through 8. to install all other option keys than
9.
Click the
button at the upper right corner of the window to close it.
■ Option key installation Besides the functions available as the standard, install all the option keys that the institution purchased for its system.
.
➔ The installation processing start window opens.
For details of the necessary procedure, see “Appendix 3: Option Key / AP Key Installation” under “MC: Checks, Replacement and Adjustment of Parts.”
■ AP key reinstallation Reinstall the AP key accordingly.
NOTE CBS20007.ai
Reinstall the AP key after all the option keys have been installed appropriately. The reason is that installing the option keys disables the installed AP key, requiring it to be reinstalled anew. For details of the necessary procedure, see “Appendix 3: Option Key / AP Key Installation” under “MC: Checks, Replacement and Adjustment of Parts.”
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MT-27 4.10.2 Checkup Work
■ Checking the CR-IR 391CL system for its normal startup Use the procedure below to check that the CR-IR 391CL starts up normally.
1. 2.
Use the check list below to make sure that the installed option functions are activated appropriately. Option name
Restart the PC. ➔ The CR-IR 391CL starts up automatically.
The “Service Utility Top” window opens.
Click [View Event Log]. The Event Viewer main window opens.
REFERENCE
Check details
Remarks
MFP Key Software
Start up the User Utility. Make sure that the Available only on the “MFP” item appears on the “Image system where the Processing Parameter Window” selected option key is installed. from the “Exposure Menu Setup Window.”
DICOM Print Key Software
Make sure that the “Film print” item appears to the right of the Study List window.
Available only on the system where the option key is installed.
Free Layput Print Key Software
Make sure that the “Freelayout” item appears to the right of the Study List window.
Available only on the system where the option key is installed.
DICOM Standard CR Storage Key Software
Make sure that the “DICOM Transfer” item appears to the right of the Study List window.
Available only on the system where the option key is installed.
Start up the Service Utility mode. For details of Service Utility mode startup, see “2. Starting, Logging-in to, and Exiting the Service Utility” in “MU: Maintenance Utility.”
3.
■ Checking if the option functions are activated
Use the following procedures if you cannot start up the Event Viewer from the Service Utility mode. 1. From the [Start] menu at the lower left of the desktop window, select “Control Panel” to display the “Control Panel” window. 2. Click “Administrative Tools” to display the “Administrative Tools” window. * If the window is in the Classic View option, double-click the same button. 3. Double-click “Event Viewer.” ➔ The Event Viewer starts up.
4.
Make sure that no errors are recorded in the event log. For configuration of the Event Viewer and how to view it, see “2.3 Configuration and How to View the Event Viewer.”
5.
Click the button at the upper right corner of the window to close the Event Viewer main window.
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Appx MT 1-1
Appendix 1 CR-IR 391CL Error Message Table Event
Event Source
Description
Causes
Remedies
Remarks
1
VBRuntime
The VBA Application identified by the event source logged this Application IIPMAIN: Thread ID: %1, Logged: IIPMAIN is Normal Terminated.
The main process terminated normally.
3
IAANTmon
RAID1 Volume “XXXXXX” changed from a Rebuilding state to Normal state
One of the two HDDs constituting RAID1 became defective.
Replace the defective HDD by performing the RAID HDD replacement procedure.
A RAID volume name used when a “XXXXXX”=RAID volume was created.
3
IAANTmon
RAID 1 Volume “XXXXXX” changed from a Normal State to Degraded, Missing Disks State
One of the two HDDs constituting RAID1 became defective. The defective HDD was replaced. RAID1 was completely rebuilt.
Nothing particular.
A RAID volume name used when a “XXXXXX”=RAID volume was created.
4
IAANTmon
RAID1 Volume “XXXXXX” is in a Rebuilding state
One of the two HDDs constituting RAID1 Nothing particular. became defective. The defective HDD was replaced.
2071
OutImgPrc
FileTransferCom CoCreateInstance Failed.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
2072
OutImgPrc
COM Initialize Failed.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
2073
OutImgPrc
DownloadFile Failed.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
2074
OutImgPrc
DownloadFile some other Exception.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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A RAID volume name used when a “XXXXXX”=RAID volume was created.
Appx MT 1-1
Appx MT 1-2 Event
Event Source
Description
Causes
10001 FFDBCOM
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDatabase Access Failure.%n%5
An attempt to access a database failed. The probable causes are as follows: The search/update process was not successfully performed for the database. An exclusive process was not successfully performed. An attempt to access a file failed.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
10015 ImportImageFolder AccessCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
A program error occurred.
The program might be faulty. Check the operations performed before and after the error occurrence, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
10101 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not Open Indicator-Utility (Server not alive).
The server application is not running.
Start the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
10101 FFCustomMsgBox
Communication with the server computer resulted in a failure.
Restart the server computer.
10102 FFCustomMsgBox
An unknown error occurred.
Restart the server computer.
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Remedies
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Remarks
Appx MT 1-2
Appx MT 1-3 Event
Event Source
Description
Causes
Remedies
10105 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not Open Indicator-Utility (User authentication failed).
The system has not been logged on.
10105 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10106 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get RU-device-info from database (Server not alive).
The server application is not running.
10106 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10107 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get RU-device-info from database (User authentication failed).
The system has not been logged on.
10107 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
020-221-01E 04.28.2009 FM5535
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Start the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
CR-IR 391CL Service Manual
Appx MT 1-3
Appx MT 1-4 Event
Event Source
Description
Causes
Remedies
10108 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not send response to RUerror-dialog (Server not alive).
10108 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10109 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not send response to RUerror-dialog (User authentication failed).
The system has not been logged on.
10109 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10110
FCRWeb
ErrorCode:%1%nSubSystem:%2 The server application is not running. %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not register RU-controlcommand to database (Server not alive).
Start the server application.
10110
FFCustomMsgBox
Communication with the server computer resulted in a failure.
Restart the server computer.
020-221-01E 04.28.2009 FM5535
The server application is not running.
Start the server application.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Appx MT 1-4
Appx MT 1-5 Event
Event Source
Description
Causes
Remedies
10111
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not register RU-controlcommand to database (User authentication failed).
The system has not been logged on.
10111
FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10112
FCRWeb
ErrorCode:%1%nSubSystem:%2 The server application is not running. %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get RU-control-result from database (Server not alive).
Start the server application.
10112
FFCustomMsgBox
Communication with the server computer resulted in a failure.
Restart the server computer.
10113
FCRWeb
ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get RU-control-result from database (User authentication failed).
10113
FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10120 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10122 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
020-221-01E 04.28.2009 FM5535
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
CR-IR 391CL Service Manual
Appx MT 1-5
Appx MT 1-6 Event
Event Source
Description
Causes
Remedies
10125 FFCustomMsgBox
You are not authorized to perform this operation.
10130 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get media-list-info from database (Server not alive).
10130 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10131 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get media-list-info from database (User authentication failed).
The system has not been logged on.
10131 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10132 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get media-status from database (Server not alive).
The server application is not running.
10132 FFCustomMsgBox
Communication with the server computer resulted in a failure.
020-221-01E 04.28.2009 FM5535
Remarks
Log onto the system with a properly authorized user name to retry this operation. The server application is not running.
Start the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Start the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-6
Appx MT 1-7 Event
Event Source
Description
Causes
Remedies
10133 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get media-status from database (User authentication failed).
The system has not been logged on.
10133 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10138 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get printer-info from database (Server not alive).
The server application is not running.
10138 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10139 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get printer-info from database (User authentication failed).
The system has not been logged on.
10139 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
020-221-01E 04.28.2009 FM5535
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
CR-IR 391CL Service Manual
Appx MT 1-7
Appx MT 1-8 Event
Event Source
Description
Causes
Remedies
Remarks
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
10142 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get output-queue-info from database (Server not alive).
10142 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10143 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get output-queue-info from database (User authentication failed).
The system has not been logged on.
10143 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10144 FCRWeb
ErrorCode:%1%nSubSystem:%2 The system has not been logged on. %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not operate the output-queue (User authentication failed).
10144 FFCustomMsgBox
Communication with the server computer resulted in a failure.
020-221-01E 04.28.2009 FM5535
The server application is not running.
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other) Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-8
Appx MT 1-9 Event
Event Source
Description
Causes
Remedies
Remarks
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
10145 FCRWeb
ErrorCode:%1%nSubSystem:%2 The server application is not running. %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not operate the output-queue (Server not alive).
10145 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10151 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not get the specified eventinfo (Server not alive).
The server application is not running.
10151 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10152 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get the specified eventinfo (User authentication failed).
The system has not been logged on.
10152 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
020-221-01E 04.28.2009 FM5535
Start the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
CR-IR 391CL Service Manual
Appx MT 1-9
Appx MT 1-10 Event
Event Source
Description
Causes
Remedies
10153 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not update the status of specified event-info (Server not alive).
10153 FFCustomMsgBox
Communication with the server computer resulted in a failure.
10154 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not update the status of specified event-info (User authentication failed).
The system has not been logged on.
10154 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10159 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nServer process error: Can not call operation-log writer (Server not alive).
The server application is not running.
020-221-01E 04.28.2009 FM5535
The server application is not running.
Start the server application.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Appx MT 1-10
Appx MT 1-11 Event
Event Source
Description
Causes
Remedies
Remarks
10160 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not call operation-log writer (User authentication failed).
The system has not been logged on.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
10195 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not Open Indicator-Utility (Other user login).
You have been logged off the system.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
10195 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10196 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not Open Indicator-Utility (Authority is nothing).
The current user does not have operating privilege.
10196 FFCustomMsgBox
You are not authorized to perform this operation.
10197 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get RU-device-info from database (Other user login).
020-221-01E 04.28.2009 FM5535
Log in as a user with operating privileges, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. You have been logged off the system.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-11
Appx MT 1-12 Event
Event Source
Description
Causes
Remedies
10197 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10198 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get RU-device-info from database (Authority is nothing).
The current user does not have operating privilege.
10198 FFCustomMsgBox
You are not authorized to perform this operation.
10199 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not send response to RUerror-dialog (Other user login).
You have been logged off the system.
10199 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10200 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not send response to RUerror-dialog (Authority is nothing).
The current user does not have operating privilege.
10200 FFCustomMsgBox
You are not authorized to perform this operation.
020-221-01E 04.28.2009 FM5535
Log in as a user with operating privileges, and then retry.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Log in as a user with operating privileges, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Log onto the system with a properly authorized user name to retry this operation.
CR-IR 391CL Service Manual
Appx MT 1-12
Appx MT 1-13 Event
Event Source
Description
Causes
Remedies
10203 FCRWeb
ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not register RU-controlcommand to database (Other user login).
10203 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10204 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not register RU-controlcommand to database (Authority is nothing).
The current user does not have operating privilege.
10204 FFCustomMsgBox
You are not authorized to perform this operation.
10205 FCRWeb
ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get RU-control-result from database (Other user login).
10205 FFCustomMsgBox
You have been logged off the system.
10206 FCRWeb
ErrorCode:%1%nSubSystem:%2 The current user does not have operating %nSourceFile: %3%nSpotCode: privilege. %4%nAuthentication error: Can not get RU-control-result from database (Authority is nothing).
Log in as a user with operating privileges, and then retry.
10206 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
020-221-01E 04.28.2009 FM5535
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log in as a user with operating privileges, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
You were logged off during an operation, or Retry logging onto the system. not logged in.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-13
Appx MT 1-14 Event
Event Source
Description
Causes
Remedies
10207 FFCustomMsgBox
Image Reader operation has been canceled.
10208 FFCustomMsgBox
Image Reader operation ended abnormally.
10209 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not open Media-utility windows (Other user login).
You have been logged off the system.
10209 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10210 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not open Media-utility windows (Authority is nothing).
The current user does not have operating privilege.
10210 FFCustomMsgBox
You are not authorized to perform this operation.
10211
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get media-status from database (Other user login).
You have been logged off the system.
10211
FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
020-221-01E 04.28.2009 FM5535
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log in as a user with operating privileges, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-14
Appx MT 1-15 Event
Event Source
Description
Causes
Remedies
10212 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get media-status from database (Authority is nothing).
10212 FFCustomMsgBox
You are not authorized to perform this operation.
10213 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get printer-info from database (Other user login).
You have been logged off the system.
10213 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
10214 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get printer-info from database (Authority is nothing).
The current user does not have operating privilege.
10214 FFCustomMsgBox
You are not authorized to perform this operation.
10215 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get output-queue-info from database (Other user login).
You have been logged off the system.
10215 FFCustomMsgBox
You have been logged off the system.
You were logged off during an operation, or Retry logging onto the system. not logged in.
020-221-01E 04.28.2009 FM5535
The current user does not have operating privilege.
Log in as a user with operating privileges, and then retry.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log in as a user with operating privileges, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-15
Appx MT 1-16 Event
Event Source
Description
Causes
Remedies
10216 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not get output-queue-info from database (Authority is nothing).
10216 FFCustomMsgBox
You are not authorized to perform this operation.
10217 FCRWeb
ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %nSourceFile: %3%nSpotCode: %4%nAuthentication error: Can not operate the output-queue (Other user login).
10217 FFCustomMsgBox
You have been logged off the system.
10218 FCRWeb
ErrorCode:%1%nSubSystem:%2 The current user does not have operating %nSourceFile:%3%nSpotCode: privilege. %4%nAuthentication error: Can not operate the output-queue (Authority is nothing).
Log in as a user with operating privileges, and then retry.
10218 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
10220 FCRWeb
ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %nSourceFile:%3%nSpotCode:% 4%nAuthentication error: Can not get the specified eventinfo (Other user login).
10220 FFCustomMsgBox
You have been logged off the system.
020-221-01E 04.28.2009 FM5535
The current user does not have operating privilege.
Log in as a user with operating privileges, and then retry.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Log onto the system with a properly authorized user name to retry this operation. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
You were logged off during an operation, or Retry logging onto the system. not logged in. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
You were logged off during an operation, or Retry logging onto the system. not logged in.
CR-IR 391CL Service Manual
Appx MT 1-16
Appx MT 1-17 Event
Event Source
Description
Causes
Remedies
10221 FCRWeb
ErrorCode:%1%nSubSystem:%2 The current user does not have operating %nSourceFile:%3%nSpotCode:% privilege. 4%nAuthentication error: Can not get the specified eventinfo (Authority is nothing).
Log in as a user with operating privileges, and then retry.
10221 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
10222 FCRWeb
ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %nSourceFile:%3%nSpotCode:% 4%nAuthentication error: Can not update the status of specified event-info (Other user login).
10222 FFCustomMsgBox
You have been logged off the system.
10223 FCRWeb
ErrorCode:%1%nSubSystem:%2 The current user does not have operating %nSourceFile:%3%nSpotCode:% privilege. 4%nAuthentication error: Can not update the status of specified event-info (Authority is nothing).
Log in as a user with operating privileges, and then retry.
10223 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
10229 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to get RU-device-Info. running. Can not connect to database. Please reboot Server-computer.
Restart both the server PC and client PC.
020-221-01E 04.28.2009 FM5535
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
You were logged off during an operation, or Retry logging onto the system. not logged in.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-17
Appx MT 1-18 Event
Event Source
Description
Causes
Remedies
10229 FFCustomMsgBox
Acquisition of Image Reader status information resulted in a failure.
10230 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to send response to running. RU-error-dialog. Can not connect to database. Please reboot Server-computer.
Restart both the server PC and client PC.
10230 FFCustomMsgBox
A failure occurred when trying to respond to the Image Reader.
Restart the server computer.
10231 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to get RU-controlrunning. result. Can not connect to database. Please reboot Server-computer.
Restart both the server PC and client PC.
10231 FFCustomMsgBox
An error occurred while monitoring A database access error occurred. Image Reader operation status.
Restart the server computer.
10232 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %nSourceFile:%3%nSpotCode:% database failed. The database might not 4%nIt failed to delete RU-control- be running. record. Can not connect to database. Please reboot Server-computer.
10232 FFCustomMsgBox
An error occurred while monitoring A database access error occurred. Image Reader operation status.
Restart the server computer.
10233 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to release RUrunning. exclusive-info. Can not connect to database. Please reboot Server-computer.
Restart both the server PC and client PC.
020-221-01E 04.28.2009 FM5535
A database access error occurred.
A database access error occurred.
Remarks
Restart the server computer.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-18
Appx MT 1-19 Event
Event Source
Description
Causes
Remedies
10233 FFCustomMsgBox
An error occurred while monitoring A database access error occurred. Image Reader operation status.
Restart the server computer.
10234 FCRWeb
ErrorCode:%1%nSubSystem:%2 IP address padding failed due to an %nSourceFile:%3%nSpotCode:% exception error. 4%nPadding of IP-address is failed. Please call to service.
Restart. If the same symptom recurs, perform a reinstallation.
10234 FFCustomMsgBox
An error occurred while monitoring A database access error occurred. Image Reader operation status.
Restart the server computer.
10235 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to get RU-innerrunning. information. Can not connect to database. Please reboot Server-computer.
Restart both the server PC and client PC.
10235 FFCustomMsgBox
A failure occurred in Image Reader operation.
Restart the server computer.
10236 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to get RU-exclusive- running. info. Can not connect to database. Please reboot Server-computer.
Restart both the server PC and client PC.
10236 FFCustomMsgBox
A failure occurred in Image Reader operation.
Restart the server computer.
10237 FCRWeb
ErrorCode:%1%nSubSystem:%2 The database was not successfully %nSourceFile:%3%nSpotCode:% connected. The database might not be 4%nIt failed to register RU-control. running. Can not connect to database. Please reboot Server-computer.
020-221-01E 04.28.2009 FM5535
A database access error occurred.
A database access error occurred.
Restart both the server PC and client PC.
CR-IR 391CL Service Manual
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-19
Appx MT 1-20 Event
Event Source
Description
Causes
Remedies
10237 FFCustomMsgBox
A failure occurred in Image Reader operation.
A database access error occurred.
10238 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed to get Media-deviceinfo. Can not connect to database. Please reboot Server-computer.
An attempt to establish the connection to a Restart both the server PC and client PC. database failed. The problem is attributable to a database timeout or other database error.
10238 FFCustomMsgBox
An error occurred in an attempt to A database access error occurred. acquire disk information.
10239 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed to get Media-list. Can not connect to database. Please reboot Server-computer.
10239 FFCustomMsgBox
An error occurred in an attempt to A database access error occurred. acquire disk information.
10240 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %nSourceFile:%3%nSpotCode:% database failed. The database might be 4%nIt failed to get Printer-device- inactive. info. Can not connect to database. Please reboot Server-computer.
10240 FFCustomMsgBox
A failure occurred in an attempt to A database access error occurred. acquire printer information.
10241 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %nSourceFile:%3%nSpotCode:% database failed. The database might not 4%nIt failed to get Output-queue- be running. info. Can not connect to database. Please reboot Server-computer.
020-221-01E 04.28.2009 FM5535
Remarks
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
An attempt to establish the connection to a Restart both the server PC and client PC. database failed. The problem is attributable to a database timeout or other database error.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-20
Appx MT 1-21 Event
Event Source
Description
Causes
Remedies
10241 FFCustomMsgBox
A failure occurred in an attempt to A database access error occurred. acquire unprinted image information.
10242 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %nSourceFile:%3%nSpotCode:% database failed. The Directory.ini file might 4%nIt failed to control Outputbe damaged. queue-info. Can not connect to database. Please reboot Server-computer.
10242 FFCustomMsgBox
Operation of unoutputted images failed.
10243 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %nSourceFile:%3%nSpotCode:% database failed. The database might not 4%nIt failed to get Event-info. be running. Can not connect to database. Please reboot Server-computer.
10243 FFCustomMsgBox
A failure occurred in an attempt to A database access error occurred. acquire event information.
10244 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to establish the connection to a Restart both the server PC and client PC. %nSourceFile:%3%nSpotCode:% database failed. The database might not 4%nIt failed to update Event-info. be running. Can not connect to database. Please reboot Server-computer.
10244 FFCustomMsgBox
Operation of unoutputted images failed.
A database access error occurred.
10245 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed to get Media-devicename. Please call to service.
An attempt to establish the connection to a Restart both the server PC and client PC. database failed. The problem is attributable to a database timeout or other database error.
020-221-01E 04.28.2009 FM5535
A database access error occurred.
Remarks
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-21
Appx MT 1-22 Event
Event Source
Description
Causes
Remedies
10245 FFCustomMsgBox
A failure occurred in an attempt to An error occurred when an attempt was acquire disk information. made to acquire disk information.
Restart the server computer.
10246 FCRWeb
ErrorCode:%1%nSubSystem:%2 The equipment ID is not registered. %nSourceFile:%3%nSpotCode:% 4%nIt failed to get Media-devicename. Can not find Media-device-name. Please call to service.
With the Service Utility, register the equipment ID.
10246 FFCustomMsgBox
A failure occurred in an attempt to An error occurred when an attempt was acquire disk information. made to acquire disk information.
10247 FFCustomMsgBox
The server device could not be accessed.
10300 FFCustomMsgBox
An unknown error occurred.
Restart the server computer.
10300 UserAuth
ErrorCode:%1%nSubSystem:%2 An unknown error occurred during %nSourceFile:%3%nSpotCode:% initialization process. 4%nUnknown Error.
Restart. If the same symptom recurs, perform a reinstallation.
10301 FFCustomMsgBox
User authentication failed.
● Restart the server computer and retry. ● Contact your service engineer if the same symptom recurs even after it has been restarted.
10400 FCRWeb
ErrorCode:%1%nSubSystem:%2 The character string database (API) was %nSourceFile:%3%nSpotCode:% not successfully accessed. 4%nIt failed in character string DB (API) access.
Restart. If the same symptom recurs, perform a reinstallation.
10400 FFCustomMsgBox
An attempt to acquire character strings resulted in a failure.
020-221-01E 04.28.2009 FM5535
In an environment with multiple client computers connected, this can occur when the server load is high and indicator operation is performed.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Retry the operation. If the problem is not resolved, check the network connection.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
The problem is attributable to the character string database.
CR-IR 391CL Service Manual
Appx MT 1-22
Appx MT 1-23 Event
Event Source
Description
Causes
Remedies
10401 FCRWeb
ErrorCode:%1%nSubSystem:%2 The system setting database (API) was not There is no operational problem (garbled %nSourceFile:%3%nSpotCode:% successfully accessed. characters may be displayed). If you feel 4%nIt failed in system construction uncomfortable, reinstall the CR-IR 391CL. DB (API) access.
10401 FFCustomMsgBox
Failed in accessing the system setup database.
10402 FCRWeb
ErrorCode:%1%nSubSystem:%2 The startup information is incorrect. %nSourceFile:%3%nSpotCode:% 4%nStart information is not correct.
Restart. If the same symptom recurs, perform a reinstallation.
10402 FFCustomMsgBox
System startup failed.
Retry.
10403 FCRWeb
ErrorCode:%1%nSubSystem:%2 The current user does not have operating %nSourceFile:%3%nSpotCode:% privilege. 4%nThere is no operation authority.
Log in as a user with operating privileges, and then retry.
10403 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
10404 FCRWeb
ErrorCode:%1%nSubSystem:%2 You have been logged off the system. %nSourceFile:%3%nSpotCode:% 4%nIt was logoffed.
Log in as a user with operating privileges, and then retry.
10404 FFCustomMsgBox
You have been logged off the system.
020-221-01E 04.28.2009 FM5535
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
The problem is attributable to the system setting database. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
You were logged off during an operation, or Retry logging onto the system. not logged in.
CR-IR 391CL Service Manual
Appx MT 1-23
Appx MT 1-24 Event
Event Source
Description
Causes
Remedies
10625 FFCustomMsgBox
Disk replacement failed.
10700 GeneralImageInfo AccessCom
Illegal parameter received.
An illegal parameter was received.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10701 GeneralImageInfo AccessCom
Create Instance Error.
The instance generation process was not successfully performed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10702 GeneralImageInfo AccessCom
Create Instance Error.
The instance generation process was not successfully performed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10703 GeneralImageInfo AccessCom
File access error.
An attempt to access a file failed.
Check that the specified image file exists. Also, check that the image file contains a proper endoscope image (JPEG lossy). If the specified image file exists and contains a proper endoscope image (JPEG lossy), restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10704 GeneralImageInfo AccessCom
Release Instance Error.
The instance release process was not successfully performed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-01E 04.28.2009 FM5535
Remarks
● Restart the server computer. ● Contact your service engineer if the same symptom recurs even after it has been restarted.
CR-IR 391CL Service Manual
Appx MT 1-24
Appx MT 1-25 Event
Event Source
Description
Causes
Remedies
10705 GeneralImageInfo AccessCom
Non-support image file.
An illegal image file was loaded.
Check that the image file contains a proper endoscope image (JPEG lossy). If the image file contains a proper endoscope image (JPEG lossy), restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10710 FFPresetData AccessCom
ErrorCode: 9999 SourceFile: CPreset.cs Function: 01 SpotCode: x System Error
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10900 FFInputEz
%1 : Registry Value Get/Set Error Information was not successfully acquired [Key] %2 from the registry. [Exp] %3 %4 %5
10901 FFInputEz
%1 : Database Connection Error [DB] %2 [Exp] %3 %4 %5
10902 FFInputEz
%1 : Database Data Get/Set Error A database information acquisition or [DB] %2 storage failed. [Table] %3 [Field] %4 [Exp] %5
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10903 FFInputEz
%1 : DDO Data Get/Set Error [Tag] %2 %3 %4 %5
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-01E 04.28.2009 FM5535
Remarks
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
(Not used.) An attempt to establish the connection to a Check whether the SQL service manager database failed. is operating normally. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
The information acquisition/storage operation was not successfully performed in relation to the image information file (DDO).
CR-IR 391CL Service Manual
Appx MT 1-25
Appx MT 1-26 Event
Event Source
Description
Causes
Remedies
The information about the system settings was not successfully acquired.
Check the information about the settings with the Service Utility. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
10904 FFInputEz
%1 : Other Error [Procedure] %2 [ErrorCode] %3 [Exp] %4 %5
11002
FFDBCOM
ErrorCode:%1%nSubSystem:%2 The method is improperly used. %nSourceFile:%3%nSpotCode:% The probable causes are as follows: 4%nParameter Error. %n%5 An improper value is specified as a parameter. A record existence check error. A record duplication check error. Exclusive check error.
Restart. If the same symptom recurs, perform a reinstallation.
11010
CustomControl.cs
An attempt to exercise the pronunciation automatic input function resulted in a failure.
The OS is abnormal.
Restart the application. If the same error recurs, reinstall the OS.
11010
FuriganaEditCtrl.cs
An attempt to enter characters with the software keyboard resulted in a failure.
The application is abnormal.
Restart the application.
11020
FuriganaEditCtrl.cs
An attempt to move the character cursor position with the software keyboard resulted in a failure.
The application is abnormal.
Restart the application.
11030
FuriganaEditCtrl.cs
An attempt to delete characters in The application is abnormal. the text box with the software keyboard resulted in a failure.
Restart the application.
11040
FuriganaEditCtrl.cs
The application is abnormal. An attempt to initialize the caret position of a character string in the text box resulted in a failure while the patient information input window was open.
Restart the application.
11050
FuriganaEditCtrl.cs
An attempt to exercise IME control The application is abnormal. over the patient information input window text box resulted in a failure.
Restart the application.
11060
FuriganaEditCtrl.cs
An attempt to perform IME setup for the patient information input window text box resulted in a failure.
Restart the application.
020-221-01E 04.28.2009 FM5535
The application is abnormal.
CR-IR 391CL Service Manual
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Appx MT 1-26
Appx MT 1-27 Event
Event Source
Description
Causes
Remedies
Remarks
11070
FuriganaEditCtrl.cs
An attempt to change the font style of the patient information input window resulted in a failure.
The application is abnormal.
Restart the application.
11080
FuriganaEditCtrl.cs
An attempt to perform font setup for the patient information input window text box resulted in a failure.
The application is abnormal.
Restart the application.
11300
FFCustomMsgBox
An error occurred in an attempt to The problem is attributable to the system acquire system setup information. setting database. Setup processing continues partially by using the existing values.
11300
UserAuth
ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was %nSourceFile:%3%nSpotCode:% made to access a NetConfig.mdb file. The file might be damaged. 4%nNetConfig.mdb File Access Error.
Processing continues with the default value. However, check the device information setup with the Service Utility.
11301
FFCustomMsgBox
A failure occurred while accessing the directory setup file.
Restart the server computer.
11301
UserAuth
ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. %nSourceFile:%3%nSpotCode:% The file might be damaged. 4%nDirectory.ini File Access Error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11302
FFCustomMsgBox
Failed in accessing the character string database.
11302
UserAuth
ErrorCode:%1%nSubSystem:%2 A character string was not successfully %nSourceFile:%3%nSpotCode:% acquired from the character string 4%nString DB Access Error. database. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
The problem is attributable to the character string database.
CR-IR 391CL Service Manual
Appx MT 1-27
Appx MT 1-28 Event
Event Source
Description
Causes
Remedies
11303
FFCustomMsgBox
An attempt to acquire character strings resulted in a failure.
11303
UserAuth
ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% made to log in automatically. The database perform a reinstallation. 4%nAuto Login Error. might be damaged.
11304
FFCustomMsgBox
Processing continued even though an attempt to acquire user information resulted in a failure.
Restart the server computer.
11304
UserAuth
ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was %nSourceFile:%3%nSpotCode:% made to acquire user information. 4%nUser Table Access Error.
Restart. If the same symptom recurs, perform a reinstallation.
11305
FFCustomMsgBox
A failure occurred when initializing exclusive information of a study.
Restart the server computer.
11305
UserAuth
ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% made to perform an exclusive-right deletion perform a reinstallation. 4%nDelete Study Exclusive Error. process for the equipment status table.
11306
FFCustomMsgBox
A failure occurred when initializing exclusive information of an equipment unit.
11306
UserAuth
ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% made to perform an exclusive-right deletion perform a reinstallation. 4%nDelete RU Exclusive Error. process for the equipment status table.
020-221-01E 04.28.2009 FM5535
Remarks
The problem is attributable to the character string database. %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-28
Appx MT 1-29 Event
Event Source
Description
Causes
Remedies
Remarks
11307
FFCustomMsgBox
Failed in reading the user image.
11307
UserAuth
ErrorCode:%1%nSubSystem:%2 An error occurred when an attempt was %nSourceFile:%3%nSpotCode:% made to load a user image. The user 4%nLoad User Icon Error. image might be deleted.
Although there is no operational problem, %1=Error Code: The code that uniquely use the Client Utility to perform user image identifies an error. setup again. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11308
FFCustomMsgBox
An error occurred during user authentication processing.
Restart the server computer.
11308
UserAuth
ErrorCode:%1%nSubSystem:%2 An internal system error occurred during %nSourceFile:%3%nSpotCode:% user authentication. 4%nUser Confirm Error.
Restart. If the same symptom recurs, perform a reinstallation.
11309
FFCustomMsgBox
Password entered is incorrect.
Re-enter Password.
11309
UserAuth
ErrorCode:%1%nSubSystem:%2 An incorrect password was entered. %nSourceFile:%3%nSpotCode:% 4%nWrong Password was inputted.
Nothing particular.
11310
FFCustomMsgBox
User selected is not registered or is deleted.
● Select another user and log on the system.
11400
FCRWeb
ErrorCode:%1%nSubSystem:%2 The search conditions were not specified. %nSourceFile:%3%nSpotCode:% 4%nThe search condition is not specified.
Specify the search conditions and then retry.
020-221-01E 04.28.2009 FM5535
In an environment where multiple client computers are connected, this can occur when there is simultaneous login from multiple computers.
An incorrect password was entered.
Log-in operation can be continued. If the problem persists, re-set the user image in the Client Utility.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-29
Appx MT 1-30 Event
Event Source
Description
Causes
Remedies
Remarks
11401
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nThe use prohibition character is included in patient ID.
An unacceptable character is included in Enter an account name without using the patient ID. You cannot use ““””, “#”, “%”, unacceptable characters. “&”, “’”, “+”, “?”, “\”, “/”, “●”, “@”, 1-byte Katanaka characters, 2-byte characters, or a character string consisting of a blank only.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11402
FCRWeb
ErrorCode:%1%nSubSystem:%2 An unacceptable character is included in Enter an account name without using %nSourceFile:%3%nSpotCode:% the patient name. You cannot use “●”, “@”, unacceptable characters. 4%nThe use prohibition character or 2-byte characters. is included in the patient name.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11403
FCRWeb
ErrorCode:%1%nSubSystem:%2 The birth date was not properly specified. %nSourceFile:%3%nSpotCode:% 4%nThe specification at date of birth is not correct.
Follow the example and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11404
FCRWeb
ErrorCode:%1%nSubSystem:%2 The date selected as the end date of the %nSourceFile:%3%nSpotCode:% last update was earlier than the start date. 4%nA past date was selected by the end day of last updated date on the beginning day.
Ensure that the end date of the last update %1=Error Code: The code that uniquely is not earlier than the start date. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11405
FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt was made to execute a function Select a patient from the patient %nSourceFile:%3%nSpotCode:% without selecting a patient from the patient information list, and then retry. 4%nPlease select the patient information list. information list.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-30
Appx MT 1-31 Event
Event Source
Description
Causes
Remedies
Remarks
11406
FCRWeb
ErrorCode:%1%nSubSystem:%2 No data is input for an essential input item. Set data for an essential input item, and %nSourceFile:%3%nSpotCode:% then retry. 4%nPlease set the input indispensability item.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11407
FCRWeb
ErrorCode:%1%nSubSystem:%2 The entered patient ID already exists. %nSourceFile:%3%nSpotCode:% 4%nPatient ID overlaps.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11408
FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt was made to execute a function Perform user information setup and then %nSourceFile:%3%nSpotCode:% without selecting a user from the user retry. 4%nPlease select the user information list. information list.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11409
FCRWeb
ErrorCode:%1%nSubSystem:%2 No data is input for an essential input item. Set data for an essential input item, and %nSourceFile:%3%nSpotCode:% then retry. 4%nPlease set the input indispensability item.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11410
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nThe use prohibition character is included in the account name.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
An unacceptable character is included in the account name. You cannot use “\”, “/”, “|”, “:”, “”, “?”, “+”, “=”, “●”, or a character string consisting of a blank only.
Enter a different patient ID, and then retry.
Enter an account name without using unacceptable characters.
CR-IR 391CL Service Manual
Appx MT 1-31
Appx MT 1-32 Event
Event Source
Description
Causes An unacceptable character is included in the user name. You cannot use “\”, “/”, “|”, “:”, “”, “?”, “+”, “=”, “●”, or a character string consisting of a blank only.
11411
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nThe use prohibition character is included in the user-name.
11412
FCRWeb
11413
Remedies
Remarks
Enter an account name without using unacceptable characters.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 Administrator cannot be specified as an %nSourceFile:%3%nSpotCode:% account name. 4%nAdministrator cannot be specified for the account name.
Enter an account name other than “Administrator“ and “Service Engineer”, and retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
FCRWeb
ErrorCode:%1%nSubSystem:%2 Service Engineer cannot be specified as %nSourceFile:%3%nSpotCode:% an account name. 4%nService Engineer cannot be specified for the account name.
Enter an account name other than “Administrator” and “Service Engineer”, and retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11414
FCRWeb
ErrorCode:%1%nSubSystem:%2 The entered password is incorrect. %nSourceFile:%3%nSpotCode:% 4%nThe mistake is found in the password.
Enter a correct password and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11416
FCRWeb
ErrorCode:%1%nSubSystem:%2 The selected image was deleted. %nSourceFile:%3%nSpotCode:% 4%nThe selected image was deleted. Please select another image.
Select another image.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11416
FFCustomMsgBox
The selected image was deleted.
Select another user image.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Appx MT 1-32
Appx MT 1-33 Event
Event Source
Description
Causes
Remedies
Remarks
11417
FCRWeb
ErrorCode:%1%nSubSystem:%2 The icon picture object was not %nSourceFile:%3%nSpotCode:% successfully created. The error is 4%nThe account name overlaps. attributable to resource insufficiency or system instability.
Specify another account name.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11418
FCRWeb
ErrorCode:%1%nSubSystem:%2 A password mismatch has been detected. %nSourceFile:%3%nSpotCode:% 4%nThe password is not corresponding.
Enter a correct password.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11419
FCRWeb
ErrorCode:%1%nSubSystem:%2 No image is selected. %nSourceFile:%3%nSpotCode:% 4%nThe image has not been selected.
Select an image, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11420
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe image that other users selected is used.
The selected image was used by another user.
Carry it out again after a while.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11421
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPlease specify the JPEG file.
The specified file was not in JPEG format.
Specify a JPEG file.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Appx MT 1-33
Appx MT 1-34 Event
Event Source
Description
Causes
Remedies
Remarks
11422
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe size of the picture file is too large.
The image file size was too large.
Specify an image file that is not larger than %1=Error Code: The code that uniquely 25 KB. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11424
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe use prohibition character is included in the category.
An unacceptable character is included in the category name. You cannot use “\”, “/”, “|”, “:”, “”, “?”, “+”, “=”, “●”, or a character string consisting of a blank only.
An unacceptable character is included in the category name. Enter a different category name.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11425
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nExplanation information that tried to be registered has already been registered.
An attempt was made to register previously Specify another category name and then registered explanatory information. retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11426
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPlease set the input indispensability item.
No data is input for an essential input item. Set data for the essential input item, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11427
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe password is not input.
No password is input.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
Enter a password and then retry.
CR-IR 391CL Service Manual
Appx MT 1-34
Appx MT 1-35 Event
Event Source
Description
Causes
Remedies
Remarks
11428
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPlease set the input indispensability item.
No data is input for an essential input item. Set data for the essential input item, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11429
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe content exceeded 1,000 characters.
The character string in the content field has Edit the character string until it consists of exceeded 1000 characters in length. no more than 1000 characters.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11430
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe account name exceeded 20 characters.
The account name has exceeded 20 characters in length.
Enter an account name consisting of not more than 20 characters.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11431
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe user-name exceeded 20 characters.
The user name has exceeded 20 characters in length.
Enter a user name consisting of not more than 20 characters.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11432
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nMedia the disk management file only for readout are write-protecting it.
The management file was for read only or write-protected.
Retry with a write-enabled medium.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11432
FFCustomMsgBox
The disk is for read only or DVD is write-protected.
020-221-01E 04.28.2009 FM5535
Check the contents of the disk.
CR-IR 391CL Service Manual
Appx MT 1-35
Appx MT 1-36 Event
Event Source
Description
Causes The entered volume label name is already used.
Remedies
Remarks
11433
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe input volume label name has already been used.
11433
FFCustomMsgBox
The input volume label name has already been used.
11434
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe disk has not been inserted.
11434
FFCustomMsgBox
No disk has been inserted.
Insert a disk.
11435
FCRWeb
ErrorCode:%1%nSubSystem:%2 A wrong date format is used. %nSourceFile: %3%nSpotCode: %4%nThe date format is different.
Set the date in a format that is indicated as %1=Error Code: The code that uniquely an example. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
11436
FCRWeb
ErrorCode:%1%nSubSystem:%2 The maximum permissible number of %nSourceFile: %3%nSpotCode: explanatory information registrations was %4%nThe maximum registration exceeded. number of explanation information was exceeded.
Delete unnecessary explanatory information and then retry.
020-221-01E 04.28.2009 FM5535
Set a different volume label name, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Specify another volume label name and retry. No disk is inserted into its position.
Insert a disk and then retry.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-36
Appx MT 1-37 Event
Event Source
Description
Causes
Remedies
11437
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exclusive operation is set.
11437
FFCustomMsgBox
Another user is now operating this system.
11438
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe manager cannot be deleted.
11438
FFCustomMsgBox
Administrator can not be deleted.
Choose a user other than the administrator.
11442
FFCustomMsgBox
There is no user image.
● Add user images accordingly.
11443
FFCustomMsgBox
Storing images in read-only disk was requested.
● Select a rewritable drive and retry.
11444
FFCustomMsgBox
Format processing failed.
● Select a drive which is able to format and retry.
11449
FFCustomMsgBox
The disk needs to be rebuilt.
● Restore the disk.
11455
FFCustomMsgBox
The disk is in use.
● Carry it out again after a while.
11456
FFCustomMsgBox
The disk has been exchanged.
● Check the contents of the disk.
11457
FFCustomMsgBox
Drive specified does not exist.
● Ensure that the drive has been connected correctly and then retry.
11459
FFCustomMsgBox
Selected user information cannot be modified because the user is being logged on.
11460
FFCustomMsgBox
User information logging on cannot be deleted.
11461
FFCustomMsgBox
An automatically verify user can not be deleted.
11462
FFCustomMsgBox
User selected cannot be deleted.
11464
FFCustomMsgBox
Are you sure you want to delete the following user account? %s
020-221-01E 04.28.2009 FM5535
An exclusive process is set.
Carry it out again after a while.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Carry it out again after a while. The administrator cannot be deleted.
Nothing particular.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-37
Appx MT 1-38 Event
Event Source
Description
Causes
Remedies
11465
FFCustomMsgBox
A failure occurred when uploading user images.
● Ensure that the network cable has been connected correctly.
11490
FFCustomMsgBox
Setting user ID failed.
● This event will not be displayed.
11491
FFCustomMsgBox
Patient information corresponding with specified patient ID does not exist.
11492
FFCustomMsgBox
Another process is updating the patient information.
11493
FFCustomMsgBox
Specified Patient ID is already registered.
11494
FFCustomMsgBox
The disk is restored.
11495
FFCustomMsgBox
Current user is not allowed this operation.
11496
FFCustomMsgBox
A fatal error occurred.
11497
FFCustomMsgBox
Specified files do not exist.
11498
FFCustomMsgBox
The server device could not be accessed.
11500
FFCustomMsgBox
A fatal error occurred.
❍ Contact your service engineer.
11501
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11502
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
11503
FFCustomMsgBox
Data in the disk is inconsistency.
❍ Execute “Disk restoration” operation.
11504
FFCustomMsgBox
Disk storing failed.
❍ Check the disk status.
11505
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11506
FFCustomMsgBox
Disk unlocking failed.
❍ Check the disk drive status.
11507
FFCustomMsgBox
An error occurred in an attempt to eject disk.
❍ Check the disk drive status.
11508
FFCustomMsgBox
Write operations can not be performed for a reference drive.
❍ Use a drive for storage.
11509
FFCustomMsgBox
No disk has been inserted.
❍ Insert a disk.
11510
FFCustomMsgBox
Drive specified is not removable.
❍ Ensure that the specified drive has been connected correctly.
11511
FFCustomMsgBox
Disk specified is read-only.
❍ Insert a writable disk.
020-221-01E 04.28.2009 FM5535
Remarks
❍ Carry it out again after a while.
❍ Are you sure?
● Contact your service engineer. ❍ Press the button below to close this dialog and terminate the system. In an environment where multiple client computers are connected, this can occur when the server load is high.
Retry the operation. If the problem is not resolved, restart the client application.
CR-IR 391CL Service Manual
Appx MT 1-38
Appx MT 1-39 Event
Event Source
Description
Causes
Remedies
11512
FFCustomMsgBox
Disk specified is not inserted.
❍ Confirm the inserted disk.
11513
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11514
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
11515
FFCustomMsgBox
Data in the disk is inconsistency.
❍ Execute “Disk restoration” operation.
11516
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11517
FFCustomMsgBox
Disk locking failed.
❍ Check the disk drive status.
11518
FFCustomMsgBox
Write operations can not be performed for a reference drive.
❍ Use a drive for storage.
11519
FFCustomMsgBox
Disk specified is in use.
❍ Carry it out again after a while.
11520
FFCustomMsgBox
No disk has been inserted.
❍ Insert a disk.
11521
FFCustomMsgBox
Drive specified is not removable.
❍ Ensure that the specified drive has been connected correctly.
11522
FFCustomMsgBox
Inserted disk is unformatted.
❍ Confirm the inserted disk.
11523
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11524
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
11525
FFCustomMsgBox
Data in the disk is inconsistency.
❍ Execute “Disk restoration” operation.
11526
FFCustomMsgBox
Free disk space is insufficient.
❍ Confirm the inserted disk.
11527
FFCustomMsgBox
Inserted disk is not new (unused).
❍ Insert a new disk.
11528
FFCustomMsgBox
Disk storing failed.
❍ Confirm the inserted disk.
11529
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11530
FFCustomMsgBox
Inserted disk is write-protected.
❍ Confirm the inserted disk.
11531
FFCustomMsgBox
Disk locking failed.
❍ Check the disk drive status.
11532
FFCustomMsgBox
Specified label name is already registered.
❍ Specify another label name.
11533
FFCustomMsgBox
Inserted disk is not new (unused).
❍ Insert a new disk.
11534
FFCustomMsgBox
Write operations can not be performed for a reference drive.
❍ Use a drive for storage.
11535
FFCustomMsgBox
Disk specified is in use.
❍ Carry it out again after a while.
11536
FFCustomMsgBox
No disk has been inserted.
❍ Insert a disk.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-39
Appx MT 1-40 Event
Event Source
Description
Causes
Remedies
11537
FFCustomMsgBox
Drive specified is not removable.
❍ Ensure that the specified drive has been connected correctly.
11538
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11539
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
11540
FFCustomMsgBox
Disks cannot be formatted with this drive.
❍ Ensure that the drive specified has been connected correctly.
11541
FFCustomMsgBox
Disk formatting failed.
● It is possible that the disk is broken or write-protected. ❍ Insert another disk and retry.
11542
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11543
FFCustomMsgBox
Disk specified is not inserted.
❍ Confirm the inserted disk.
11544
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11545
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
11546
FFCustomMsgBox
Disk specified is not for management.
❍ Insert a disk for management.
11547
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11548
FFCustomMsgBox
Write operations can not be performed for a reference drive.
❍ Use a drive for storage.
11549
FFCustomMsgBox
This disk is consistent. It is not necessary to restore a disk.
11550
FFCustomMsgBox
No disk has been inserted.
❍ Insert a disk.
11551
FFCustomMsgBox
Drive specified is not removable.
❍ Ensure that the specified drive has been connected correctly.
11552
FFCustomMsgBox
Inserted disk is unformatted.
❍ Exchange disks and format.
11553
FFCustomMsgBox
Disk specified is read-only.
❍ Insert a writable disk.
11554
FFCustomMsgBox
Disk restoring is canceled.
11555
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11556
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-40
Appx MT 1-41 Event
Event Source
Description
Causes
Remedies
11557
FFCustomMsgBox
Free disk space is insufficient.
❍ Confirm the inserted disk.
11558
FFCustomMsgBox
Disk storing failed.
❍ Confirm the inserted disk.
11559
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11560
FFCustomMsgBox
Inserted disk is write-protected.
❍ Confirm the inserted disk.
11561
FFCustomMsgBox
Disk locking failed.
❍ Check the disk drive status.
11562
FFCustomMsgBox
Disk unlocking failed.
❍ Check the disk drive status.
11563
FFCustomMsgBox
This disk is consistent. It is not necessary to restore a disk.
11564
FFCustomMsgBox
The disk is illegal.
❍ Confirm the inserted disk.
11565
FFCustomMsgBox
The disk has been exchanged.
❍ Retry from the beginning.
11566
FFCustomMsgBox
Write operations can not be performed for a reference drive.
❍ Use a drive for storage.
11567
FFCustomMsgBox
No disk has been inserted.
❍ Insert a disk.
11568
FFCustomMsgBox
Drive specified is not removable.
❍ Ensure that the specified drive has been connected correctly.
11569
FFCustomMsgBox
Inserted disk is unformatted.
❍ Confirm the inserted disk.
11570
FFCustomMsgBox
Interrupted the processing of database rebuilding.
● Some selected studies may already have been registered.
11571
FFCustomMsgBox
The process is being canceled because this system is required to shut down.
❍ Restart this system and retry.
11572
FFCustomMsgBox
The process is interrupted by the power supply cut off.
❍ Restart this system and retry.
11573
FFCustomMsgBox
Data in the disk is inconsistent.
❍ Restore the disk.
11574
FFCustomMsgBox
The inserted disk is a new (unused) disk.
❍ Confirm the inserted disk.
11575
FFCustomMsgBox
Drive specified does not exist.
❍ Ensure that the specified drive has been connected correctly.
11576
FFCustomMsgBox
Disk locking failed.
❍ Check the disk drive status.
11577
FFCustomMsgBox
The hard disk is full.
11578
FFCustomMsgBox
Storing images in read-only disk was requested.
11579
FFCustomMsgBox
The drive is in use.
11580
FFCustomMsgBox
No disk is inserted.
11581
FFCustomMsgBox
The drive is not removable.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-41
Appx MT 1-42 Event
Event Source
Description
Causes
Remedies
11582
FFCustomMsgBox
The disk has been already formatted.
11583
FFCustomMsgBox
The disk is not formatted.
11584
FFCustomMsgBox
The disk is read-only.
11585
FFCustomMsgBox
Disk specified is not inserted.
11586
FFCustomMsgBox
The requested processing has been canceled.
11587
FFCustomMsgBox
The process has been canceled.
11588
FFCustomMsgBox
The process is interrupted by the power supply cut off.
11589
FFCustomMsgBox
Data in the disk is inconsistent. (DICOMDIR)
11590
FFCustomMsgBox
Image information in the disk is illegal.
● The disk cannot be used. Eject and confirm it.
The structure within The disk is illegal or The information is insufficient. It is necessary to send an inquiry to a device that created The disk.
11591
FFCustomMsgBox
Format is not allowed under system settings.
● Use a formatted disk. ● If you wish to format disks on this system, contact your service engineer.
Use the disk format setup function of the Service Utility to select “OS” or “Dedicated application.”
11592
FFCustomMsgBox
Free disk space is insufficient.
11593
FFCustomMsgBox
Inserted disk is not a new (unused) disk.
11594
FFCustomMsgBox
There are no targeted images in this disk.
● Change to a correct disk.
The target image is not stored on the disk inserted by the user.
11595
FFCustomMsgBox
Inserted disk is a new (unused) disk.
11596
FFCustomMsgBox
Disk specified is not for management.
11597
FFCustomMsgBox
Disk storing failed. Possible ● Eject the disk, conform it and retry. causes are: ● Contact your service engineer if the (1) The disk is broken same symptom recurs even after it has (2) The disk drive is not connected been retried. correctly.
No data can be written onto the medium because it is broken. The drive is broken.
11598
FFCustomMsgBox
Disk formatting failed. System ● Contact your service engineer. settings may have been incorrect.
Although “Dedicated application” is selected for disk format setup from the Service Utility, the format tool filename or path is incorrectly set.
11599
FFCustomMsgBox
Drive specified does not exist. System settings may have been incorrect.
The disk drive path for the Service Utility is not properly set.
020-221-01E 04.28.2009 FM5535
● Contact your service engineer.
CR-IR 391CL Service Manual
Remarks
Appx MT 1-42
Appx MT 1-43 Event
Event Source
Description
Causes
Remedies
11600
FFCustomMsgBox
The disk is write-protected.
11601
FFCustomMsgBox
Disk locking failed.
● Ensure that the disk drive has been connected correctly and retry. ● Contact your service engineer if the same symptom recurs even after it has been retried.
This error could not normally occur.
11602
FFCustomMsgBox
Disk unlocking failed. The disk drive may have been in use.
● Carry it out again after a while. ● Contact your service engineer if the same symptom recurs even after it has been retried.
Check whether the drive is accessed, for instance, by explorer.
11603
FFCustomMsgBox
An error occurred in an attempt to ● Carry it out again after a while. eject disk. The disk drive may ● Contact your service engineer if the have been in use. same symptom recurs even after it has been retried.
Check whether the drive is accessed, for instance, by explorer.
11604
FFCustomMsgBox
The disk needs to be rebuilt.
11605
FFCustomMsgBox
The disk structure is incorrect or some files are broken.
● The process is either discontinued or continued excluding certain files.
The disk is partly broken.
11606
FFCustomMsgBox
Image information in the disk is illegal.
● The disk cannot be used. Eject, confirm it and retry. ● Contact your service engineer if the same symptom recurs even after it has been retried.
This error could not normally occur.
11607
FFCustomMsgBox
Image information in the disk is illegal.
● The disk cannot be used. Eject, confirm it and retry. ● Contact your service engineer if the same symptom recurs even after it has been retried.
This error could not normally occur.
11608
FFCustomMsgBox
The disk has been exchanged.
● Eject the disk, confirm it and retry. ● Contact your service engineer if the same symptom recurs even after it has been retried.
This error could not normally occur.
11609
FFCustomMsgBox
Failed in obtaining information in the disk.
● Eject the disk, confirm it and retry. ● Contact your service engineer if the same symptom recurs even after it has been retried.
An internal logic error has occurred.
11610
FFCustomMsgBox
Some images failed in acquiring.
11611
FFCustomMsgBox
Same label name already exists.
● Set another label name and retry. ● Contact your service engineer if the same symptom recurs even after it has been retried.
This error could not normally occur.
11612
FFCustomMsgBox
The disk needs to be rebuilt.
11613
FFCustomMsgBox
Drive specified is not removable.
020-221-01E 04.28.2009 FM5535
Remarks
❍ Ensure that the specified drive has been connected correctly.
CR-IR 391CL Service Manual
Appx MT 1-43
Appx MT 1-44 Event
Event Source
Description
Causes
Remedies
11615
FFCustomMsgBox
The disk is illegal.
❍ Confirm the inserted disk.
11617
FFCustomMsgBox
No disk has been inserted.
❍ Insert a disk and retry.
11620
FFCustomMsgBox
Failed in starting HtmlView ● Contact your service engineer. window. Installation may not have been finished successfully.
HtmlView.exe is not installed at the correct location. It is necessary to perform a reinstallation.
11621
FFCustomMsgBox
Failed in terminating HtmlView window.
● Restart the server computer. ● Contact your service engineer if the same symptom recurs even after it has been restarted.
The cause of this error is unknown. If The same error recurs after a restart, send feedback to the design personnel.
11622
FFCustomMsgBox
Failed in terminating HtmlView window.
❍ Press the button below to continue other This error could not normally occur. processes. The operation can be continued. If the same error recurs, send feedback to the design personnel.
11627
FFCustomMsgBox
Failed in accessing files within the disk. It is possible that some files are damaged.
● Contact your service engineer.
11628
FFCustomMsgBox
No image storage disk is registered.
❍ Rebuild the disk, and restore database from the disk.
11629
CustomMsgBoxCom
The disk cannot be recognized.
[11629] Disk unidentified.
Check contents of the disk. Format it as necessary and reinsert.
11711
FFPresetData AccessCom
ErrorCode:01 SourceFile:CPreset.cs SpotCode:2 Preset registration num is full.
Preset registration num is full.
There is no operational problem. (There is not operation fault even in case of output.)
11900
FFInputEz
%1 : Registry Value Get/Set Error Information was not successfully acquired from the registry. [Key] %2 [Exp] %3 %4 %5
11901
FFInputEz
%1 : Database Connection Error [DB] %2 [Exp] %3 %4 %5
An attempt to establish the connection to a Check whether the SQL service manager database failed. is operating normally. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
11902
FFInputEz
“%1 : Database Data Get/Set Error [DB] %2 [Table] %3 [Field] %4 [Exp] %5
A database information acquisition or storage failed.
020-221-01E 04.28.2009 FM5535
Remarks
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-44
Appx MT 1-45 Event
Event Source
Description
Causes
Remedies
Remarks
11903
FFInputEz
%1 : DDO Data Get/Set Error [Tag] %2 %3 %4 %5
The information acquisition/storage operation was not successfully performed in relation to the image information file (DDO).
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
11904
FFInputEz
%1 : Other Error [Procedure] %2 [ErrorCode] %3 [Exp] %4 %5
Abnormal patient information was transmitted from the receipt computer, or the transmitted patient information was not successfully operated on.
This problem may be solved when an automatic retry is performed by the application. Check whether the network is disconnected. Check for improper patient information. If the patient information is improper, correct it and transmit the corrected patient information from the receipt computer. It is possible that unsupported patient information was transmitted from the receipt computer. Check the operation performed by the receipt computer. If the above cure does not work, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
11905
FFInputEz
%1 :Patient Information Error %2%[DATA]n %3%[Exp]n %4 %5
Abnormal patient information was transmitted from the receipt computer.
Check whether the patient information is abnormal. If it is abnormal, correct it and transmit the corrected patient information from the receipt computer. It is possible that unsupported patient information was transmitted from the receipt computer. Check the operation performed by the receipt computer. If the above cure does not work, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
12001 FF32
[%1] It failed in CreateFile (%2). %3
Failed in reading a bitmap file. It is conceivable that there was no such file, free disk space was not sufficient or the system was unstable.
Check to see if the filename is correct or available hard disk space is sufficient. Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12002 FF32
[%1] It failed in CreateFileMapping (%2). %3
File map object generation failed. This failure is attributable to resource insufficiency or system instability.
Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12003 FF32
[%1] It failed in MapViewOfFile (%2). %3
File map object generation failed. This failure is attributable to resource insufficiency or system instability.
Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12004 FF32
[%1] It failed in CreateCompatibleDC. %2
Failed in creating a device context. It is conceivable that available resources were insufficient or the system was unstable.
Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
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CR-IR 391CL Service Manual
Appx MT 1-45
Appx MT 1-46 Event
Event Source
Description
Causes
Remedies
Remarks
12005 FF32
[%1] A DIB section was not successfully Proceed with processing. It failed in CreateDIBSection (%2). created. The error is attributable to %3 resource insufficiency or system instability.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12006 FF32
[%1] It failed in OleCreatePictureIndirect (%2). %3
Failed in creating a bitmap picture object. It is conceivable that available resources were insufficient or the system was unstable.
Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12007 FF32
[%1] Exception error. (%2). %3
An exceptional error occurred.
The program might be faulty. Check the operations performed before and after the error occurrence, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer. Processing will be continued.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12008 FF32
[%1] It failed in ExtractIcon. %2
The icon file was not successfully loaded. The error is attributable to a nonexistent file, disk space insufficiency, or system instability.
Check to see if the filename is correct or available hard disk space is sufficient. Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12009 FF32
[%1] It failed in OleCreatePictureIndirect (%2). %3
The icon picture object was not successfully created. The error is attributable to resource insufficiency or system instability.
Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12010 FF32
[%1] Exception error. (%2). %3
An exceptional error occurred.
The program might be faulty. Check the program. Processing will be continued.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12011
[%1] It is a file path error. %2
The file path was illegal.
Check to see if the filename is correct. Proceed with processing.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12012 FF32
[%1] Memory allocation failed (%2). %3
Memory allocation failed. This error is attributable to resource insufficiency or system instability.
Check whether the filename is correct. Processing will be continued.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12013 FF32
[%1] Exception error. (%2).
An exceptional error occurred.
The program might be faulty. Check the operations performed before and after the error occurrence, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer. Processing will be continued.
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
12016 ImportImageFolder AccessCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
Data is illegal.
Check the data fed from the endoscope.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
FF32
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CR-IR 391CL Service Manual
Appx MT 1-46
Appx MT 1-47 Event
Event Source
Description
Causes
Remedies
Remarks
12020 FF32
FF32 [FFCheckApplication Error] OPApplication key check error.
The option key (OpApplication) for application identification has not been installed.
It is possible that installation could not be completed correctly. Perform a reinstallation after uninstalling.
12103 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get Indicator-icon status from Event Object.
The indicator status information was not successfully acquired.
There is no operational problem.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12114
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get the RU-device-status from database.
The RU device status information was not successfully acquired. An internal system error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12116
FCRWeb
ErrorCode:%1%nSubSystem:%2 An RU operation failed. An internal system Restart both the server application and %nSourceFile: %3%nSpotCode: error occurred. client application. If the same error recurs, %4%nDB Error: Can not register perform a reinstallation. RU-control-command to database.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12118
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get the RU-device-info from database.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12119
FCRWeb
ErrorCode:%1%nSubSystem:%2 RU device exclusive control was not %nSourceFile: %3%nSpotCode: successfully ended. An internal system %4%nDB Error: Can not release error occurred. RU-exclusive-info on database when RU-control command failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
The RU internal information was not successfully acquired. An internal system error occurred.
CR-IR 391CL Service Manual
Appx MT 1-47
Appx MT 1-48 Event
Event Source
Description
Causes
Remedies
Remarks
12121 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not send response to RU-error-dialog.
A window display request was not successfully answered. An internal system error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12123 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get RU-control-result from database.
The RU operation was not successfully monitored. An internal system error occurred.
Check that the RU is not performing a process, and then restart both the server application and client application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12124 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not release RU-exclusive-info on database when RU-control command completed.
Exclusive control was not successfully ended after RU monitoring. An internal system error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12126 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nRU-control-result not found on database. RU-control may be cancelled by other process.
The RU operation was not successfully monitored. It is conceivable that the RU operation was canceled by another process.
Check that the RU is not performing a process, and then restart both the server application and client application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12127 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSpecified RU is in-use by other user/process.
The specified RU was being used by another user.
Wait until the RU process terminates, and then try again.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-48
Appx MT 1-49 Event
Event Source
Description
Causes
Remedies
Remarks
12128 FCRWeb
ErrorCode:%1%nSubSystem:%2 The RU cannot be operated because a Open the RU status window and return a %nSourceFile: %3%nSpotCode: window display request is currently issued. response to the window display request. %4%nRU status error: RU-controlcommand invalid when RU-errordialog displayed.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12134 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get the media-status from database.
Media status acquisition failed. An internal system error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12135 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get the media-list-info from database.
The storage disk list was not successfully acquired. An internal system error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12140 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get printer-info from database.
The printer information was not successfully acquired. An internal system error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12146 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get the outputqueue-info from database.
The output queue information was not Restart both the server PC and client PC successfully acquired. This error is attributable to an inactive server application or a deactivated database.
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CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-49
Appx MT 1-50 Event
Event Source
Description
Causes
Remedies
Remarks
12148 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not operate the specified output-queue.
An attempt to register information in a Restart both the server application and database failed. The problem is attributable client application. If the same error recurs, to a database timeout or other database perform a reinstallation. error.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12155 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get the specified event-info.
The event information was not successfully Restart both the server application and acquired. The database might be client application. If the same error recurs, damaged. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12157 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not update the status of specified event-info.
The error status was not successfully Restart both the server application and updated. The database might be damaged. client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12162 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not connect to NetConfig database.
An error occurred when an attempt was made to access a NetConfig.mdb file. The file might be damaged.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12163 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not disconnect from NetConfig database.
NetConfig was not successfully disconnected.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-50
Appx MT 1-51 Event
Event Source
Description
Causes
12173 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get specified System-Configuration from database.
The system settings were not successfully acquired. An internal system error occurred.
12174 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get specified System-Configuration from database (Value is not Setup).
The system settings could not be acquired. The process will be continued by using No values were set as the system settings. default values. Set appropriate values as the system settings.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12176 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get the specified directory-info from Directory.ini file.
An attempt to acquire information from the Directory.ini file failed. The error is attributable to a nonexistent file or a damaged file.
Check the Diretory.ini file, and then restart the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12178 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get the specified registry value (DWORD).
Registry data was not successfully acquired due to an exception error.
The process will be continued by using default values.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12180 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not connect to LangMsgBox database.
The file was not successfully acquired from Restart both the server application and LangMsgBox.mdb. The error is attributable client application. If the same error recurs, to a nonexistent file or a damaged file. perform a reinstallation.
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Remedies The process will be continued by using default values.
CR-IR 391CL Service Manual
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-51
Appx MT 1-52 Event
Event Source
Description
Causes
Remedies
Remarks
12181 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get the specified Message String.
Message acquisition failed. The LangMsgBox.mdb file might be damaged.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12185 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get User-ID on the basis of Login-User-ID.
User ID acquisition failed due to an exception error.
There is no operational problem. Processing will be continued.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12186 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: % 4%nOperation-logging failed.
The operation log was not successfully written due to an exception error.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12188 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not register operationlog.
The operation log was not successfully written due to an exception error.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12190 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Can not get specified message-string from database.
The character string was not successfully acquired. This failure is attributable to a database timeout or other database error.
The process will be continued by using default values.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-52
Appx MT 1-53 Event
Event Source
Description
Causes
Remedies
Remarks
12191 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDB Error: Specified message-string not found.
No character string is set.
The process will be continued by using default values.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12201 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not send response to RU-error-dialog (Already responded).
A response was already made to the RU.
Wait for a while, click the “Update” button to refresh the window, and continue the operation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12202 FCRWeb
ErrorCode:%1%nSubSystem:%2 The response is completed. %nSourceFile: %3%nSpotCode: %4%nCan not send response to RU-error-dialog (Already deleted).
Click the “Update” button to refresh the window, and continue the operation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12219 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSpecified output-queue overlapped.
The specified output queue operation is already registered.
There is no operational problem.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12224 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not update the status of specified event-info (Already deleted).
The selected event information was already deleted.
Refresh the window and continue the operation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-53
Appx MT 1-54 Event
Event Source
Description
Causes
Remedies
Remarks
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12225 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not get the specified registry value (SZ).
12400 FCRWeb
ErrorCode:%1%nSubSystem:%2 The patient information was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. %4%nIt failed in the acquisition of be damaged. patient information.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12401 FCRWeb
ErrorCode:%1%nSubSystem:%2 The patient information was not %nSourceFile: %3%nSpotCode: successfully registered. The database %4%nIt failed in the registration of might be damaged. patient information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12402 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update of patient information.
The patient information was not successfully updated. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12403 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the deletion of patient information.
The patient information was not successfully deleted. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
Registry data was not successfully acquired due to an exception error.
CR-IR 391CL Service Manual
Appx MT 1-54
Appx MT 1-55 Event
Event Source
Description
Causes
Remedies
Remarks
12404 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the IP use frequency list acquisition.
The IS use count list was not successfully acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12405 FCRWeb
ErrorCode:%1%nSubSystem:%2 The user information was not successfully %nSourceFile: %3%nSpotCode: acquired. The database might be %4%nIt failed in the acquisition of damaged. user information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12406 FCRWeb
ErrorCode:%1%nSubSystem:%2 The user information list was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. %4%nIt failed in the acquisition of be damaged. the user information list.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12407 FCRWeb
ErrorCode:%1%nSubSystem:%2 The user information list was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. %4%nIt failed in the registration of be damaged. user information.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12408 FCRWeb
ErrorCode:%1%nSubSystem:%2 The user information was not successfully %nSourceFile: %3%nSpotCode: acquired. The database might be %4%nIt failed in the acquisition of damaged. user information.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Appx MT 1-55
Appx MT 1-56 Event
Event Source
Description
Causes
Remedies
Remarks
12409 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update of user information.
The user information was not successfully Restart. If the same symptom recurs, updated. The database might be damaged. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12410 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the deletion of user information.
The user information was not successfully Restart. If the same symptom recurs, updated. The database might be damaged. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12411
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the order preservation.
The sequence was not successfully stored. Restart. If the same symptom recurs, The database might be damaged. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12412 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe image cannot be deleted. The error occurred while demanding the image deletion.
The image could not be deleted. An error occurred when an image deletion request was issued. This is an internal system error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12413 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the addition of the image.
Image addition failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-56
Appx MT 1-57 Event
Event Source
Description
12414 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the URL acquisition of the paper print setting site.
12415 FCRWeb
Causes
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 The explanatory information was not %nSourceFile: %3%nSpotCode: successfully registered. The database %4%nIt failed in the registration of might be damaged. explanation information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12416 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update of explanation information.
The explanatory information was not successfully updated. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12417 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the deletion of explanation information.
The explanatory information was not successfully deleted. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12418 FCRWeb
ErrorCode:%1%nSubSystem:%2 The study access history was not Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% successfully acquired. The database might perform a reinstallation. 4%nIt failed in the acquisition of be damaged. the change history.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
The URL of the paper print setup site was not successfully acquired. The database might be damaged.
Remedies
CR-IR 391CL Service Manual
Appx MT 1-57
Appx MT 1-58 Event
Event Source
Description
Causes
Remedies
Remarks
12419 FCRWeb
ErrorCode:%1%nSubSystem:%2 The transmission history was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. %4%nIt failed in the acquisition of be damaged. the transmission history.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12420 FCRWeb
ErrorCode:%1%nSubSystem:%2 A database connection error occurred. %nSourceFile: %3%nSpotCode: The database might not be running. %4%nIt is a data base connection error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12421 FCRWeb
ErrorCode:%1%nSubSystem:%2 The operating privileges were not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. %4%nIt failed in the acquisition of be damaged. the operation authority.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12422 FCRWeb
ErrorCode:%1%nSubSystem:%2 The operating privileges were not %nSourceFile: %3%nSpotCode: successfully updated. The database might %4%nIt failed in the update of the be damaged. operation authority.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12423 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the replacement of the disk.
Disk changeover failed. An internal system Restart. If the same symptom recurs, error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-58
Appx MT 1-59 Event
Event Source
Description
12424 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the format of the disk.
12425 FCRWeb
Causes
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 Disk recovery failed. An internal system %nSourceFile: %3%nSpotCode: error occurred. %4%nIt failed in the restoration of the data base.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12426 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the disk setting.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12427 FCRWeb
ErrorCode:%1%nSubSystem:%2 Disk recovery failed. An internal system %nSourceFile: %3%nSpotCode: error occurred. %4%nIt failed in the restoration of the disk.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12428 FCRWeb
ErrorCode:%1%nSubSystem:%2 The explanatory information was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully acquired. The database might perform a reinstallation. %4%nIt failed in the acquisition of be damaged. explanation information.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-01E 04.28.2009 FM5535
Disk formatting failed. An internal system error occurred.
Remedies
Disk setup failed. An internal system error occurred.
CR-IR 391CL Service Manual
Appx MT 1-59
Appx MT 1-60 Event
Event Source
Description
Causes
Remedies
Remarks
12429 FCRWeb
ErrorCode:%1%nSubSystem:%2 The equipment name was not successfully Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: acquired. The database might be perform a reinstallation. %4%nIt failed in the acquisition of damaged. the device name.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12430 FCRWeb
ErrorCode:%1%nSubSystem:%2 The log-in history was not successfully %nSourceFile:%3%nSpotCode:% acquired. The database might be 4%nIt failed in the acquisition of damaged. the login history.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12431 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to acquire a backup history %nSourceFile:%3%nSpotCode:% failed. The database might be damaged. 4%nIt failed in the acquisition of the backup history.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
12900 FFInputEz
%1 : Registry Value Get/Set Error Information was not successfully acquired [Key] %2 from the registry. [Exp] %3 %4 %5
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
12901 FFInputEz
%1 : Database Connection Error [DB] %2 [Exp] %3 %4 %5
12902 FFInputEz
%1 : Database Data Get/Set Error A database information acquisition or [DB] %2 storage failed. [Table] %3 [Field] %4 [Exp] %5
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(Not used.) An attempt to establish the connection to a Check whether the SQL service manager database failed. is operating normally. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-60
Appx MT 1-61 Event
Event Source
Description
Causes
Remedies
Remarks
12903 FFInputEz
%1 : DDO Data Get/Set Error [Tag] %2 %3 %4 %5
The information acquisition/storage operation was not successfully performed in relation to the image information file (DDO).
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
12904 FFInputEz
%1 : Other Error [Procedure] %2 [ErrorCode] %3 [Exp] %4 %5
The internal setup information was not successfully acquired.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
13000 FFIdMenuChange
It failed that [%1] gets the FontName
The “Font” key was not found in the registry.
There is no operational problem (garbled characters may be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13000 FFIdMenuItem
It failed that [%1] gets the FontName
The “Font” key was not found in the registry.
There is no operational problem (garbled characters may be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13001 FFIdConnection Watch
Socket error (INVALID_SOCKET) (%1).%n[%2]
Program error.
13001 FFIdMenuChange
It failed that [%1] gets the FontSize
The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel found in the registry. uncomfortable, reinstall the CR-IR 391CL.
13001 FFIdMenuItem
It failed that [%1] gets the FontSize
The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel found in the registry. uncomfortable, reinstall the CR-IR 391CL.
13001 FFIdRuMainControl
Socket error[%1]
Program error.
13001 FFIdConnection WatchEx
Socket Error (INVALID_SOCKET) Program error. Message [%1] Error Code [%2]
13001 FFIdRuMain ControlEx
Socket Error (INVALID_SOCKET) Program error. Message [%1] Error Code [%2]
13001 FFInput
It failed that [%1] gets the FontName
The “Font” key was not found in the registry.
There is no operational problem (garbled characters may be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13001 FFLogFile
[%1] It failed in CreateFile (%2). %3
Log file creation was unsuccessful. The problem might have been caused, for instance, by an invalid filename selection, inadequate disk space, or system instability.
Check the disk for a free space, or restart the server PC.
13001 FFCustomMsgBox
MessageBox DataBase Connection Error. [%1]
The message database was not successfully connected. It is conceivable that the database did not exist or that the specified data source name was invalid.
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CR-IR 391CL Service Manual
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
Appx MT 1-61
Appx MT 1-62 Event
Event Source
Description
Causes
Remedies
Remarks
13001 FFImageDBCTL
Image Database Access Failure. ErrNo:%1 NativeErrNo:%2 SQLState:%3 Source:%4 Description:%5
13001 FF32LIB
FF32lib Database Access An attempt to access the database failed. Failure.%nFunction:%1 Command:%2%nErrNo:%3 NativeErrNo:%4 SQLState:%5%n Source:%6%nDescription:%7
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13001 FFNetDB
An error occurred when an attempt was NetConfig Database Access made to access a database. Failure.%nErrNo:%1 NativeErrNo:%2 SQLState:%3%n Source:%4%nDescription:%5
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13002 FFIdConnection Watch
Bind error (INVALID_SOCKET) (%1).%n[%2]
Program error.
13002 FFIdMenuChange
It failed that [%1] gets the multibyte flag
The “Multibyte” key was not found in the registry.
Reinstall the system.
13002 FFIdMenuItem
It failed that [%1] gets the multibyte flag
The “Multibyte” key was not found in the registry.
Reinstall the system.
13002 FFIdRuMainControl
Bind error[%1]
Program error.
13002 FFIdConnection WatchEx
Bind Error (INVALID_SOCKET) Message [%1] Error Code [%2]
Program error.
13002 FFIdRuMain ControlEx
Bind Error (INVALID_SOCKET) Message [%1] Error Code [%2]
Program error.
13002 FFInput
It failed that [%1] gets the FontSize
The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel found in the registry. uncomfortable, reinstall the CR-IR 391CL.
13002 FFLogFile
[%1] It failed in CreateFileMapping (%2).
File map object generation failed. This failure is attributable to resource insufficiency or system instability.
Restart the server computer.
13002 FFCustomMsgBox
MessageBox Data Get Error. [%1] %2
The specified message was not found in the database. The message was not registered in the database, or the ID was incorrectly specified (due to a program fault).
Perform a reinstallation or install the latest message database again.
13002 FFImageDBCTL
Image Database Access Failure. InstanceName[%1] %2
The image database was not successfully accessed.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13002 FF32LIB
FF32lib Database Access Failure. An attempt to access the database failed. InstanceName[%1]%n%2%n Function:%3 Command:%4
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13002 FFNetDB
NetConfig Database Access An error occurred when an attempt was Failure. InstanceName[%1]%n%2 made to access a database.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
020-221-01E 04.28.2009 FM5535
The image database was not successfully Restart the server computer. accessed (an ADO related error occurred).
CR-IR 391CL Service Manual
[%1, %2, %3, %4, %5]: Detailed information
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
Appx MT 1-62
Appx MT 1-63 Event
Event Source
Description
Causes
Remedies
Remarks
13003 FFIdConnection Watch
Listen error (INVALID_SOCKET) (%1).%n[%2]
Program error.
13003 FFIdMenuChange
[%1] failed in the initialization for the display group data acquisition
The “DisplayDataDB” key was not found in Reinstall the system. Directory.ini or the connection character string was not properly registered in the display group table.
13003 FFIdMenuItem
Image Folder Path Get Error
The “Bitmap” key was not found in Directory.ini.
13003 FFIdRuMainControl
Listen error[%1]
Program error.
13003 FFIdConnection WatchEx
Listen Error (INVALID_SOCKET) Message [%1] Error Code [%2]
Program error.
13003 FFIdRuMain ControlEx
Listen Error (INVALID_SOCKET) Message [%1] Error Code [%2]
Program error.
13003 FFInput
It failed that [%1] gets the multibyte flag
The “Multibyte” key was not found in the registry.
Reinstall the system.
13003 FFLogFile
[%1] It failed in MapViewOfFile (%2).
File mapping failed. This error is attributable to resource insufficiency or system instability.
Restart the server computer.
13003 FFCustomMsgBox
Same MessageBox Existed. [%1]
The specified message box is already displayed.
Close the displayed message box.
13003 FFImageDBCTL
Image Database Access Failure. InstanceName[%1] %2 %3
The image database was not successfully accessed.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13003 FF32LIB
FF32lib Database Access Failure. An attempt to access the database failed. InstanceName[%1]%n%2%n%3
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13003 FFNetDB
NetConfig Database Access Failure. InstanceName[%1]%n%2%n%3
An error occurred when an attempt was made to access a database.
Restart the server computer.
(Not used.) [%1, %2, %3, %4, %5]: Detailed information
13004 FFIdConnection Watch
Accept error (%1).%n[%2]
Program error.
13004 FFIdMenuChange
[%1] failed in the display group data acquisition
The “DisplayDataDB” key was not found in Reinstall the system. Directory.ini or the connection character string was not properly registered in the display group table.
13004 FFIdMenuItem
[Miss] Image Get Error
“Id_MissExposure_I.bmp” was not found in There is no operational problem (the button the path to an image folder or the image might not normally be displayed). format was illegal. If you feel uncomfortable, reinstall the CR-IR 391CL.
13004 FFIdRuMainControl
Accept error[%1]
Program error.
13004 FFIdConnection WatchEx
Accept Error Message [%1] Error Code [%2]
Program error.
020-221-01E 04.28.2009 FM5535
Reinstall the system.
CR-IR 391CL Service Manual
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
Appx MT 1-63
Appx MT 1-64 Event
Event Source
Description
Causes
Remedies
13004 FFIdRuMain ControlEx
Accept Error Message [%1] Error Code [%2]
Program error.
13004 FFInput
It failed that [%1] gets the connection string of STR DB
The “LangStrDB” key was not found in Directory.ini.
Reinstall the system.
13004 FFLogFile
[%1] It failed in CreateMutex (%2). %3
Mutex creation failed. This failure is attributable to resource insufficiency or system instability.
Restart the server computer.
13004 FFCustomMsgBox
MessageBox Dialog Create Error. The message box could not be generated. [%1] This error is attributable to resource insufficiency or system instability.
13005 FFIdConnection Watch
Recv error (%1).%n[%2]
The connection to the RU was closed or an Restore the RU connection to normal. error occurred in the connection.
13005 FFIdMenuChange
[%1] failed in the liberating processing of the display group data acquisition
The connection to the display group table was not successfully closed.
13005 FFIdRuMainControl
Recv error[%1]
The connection to the RU was closed or an Check the connection to the RU. error occurred in the connection.
13005 FFIdConnection WatchEx
Recv Error Message [%1] Error Code [%2]
The connection to the RU was closed or an Restore the RU connection to normal. error occurred in the connection.
13005 FFIdRuMain ControlEx
Recv Error Message [%1] Error Code [%2]
The connection to the RU was closed or an Restore the RU connection to normal. error occurred in the connection.
13005 FFInput
Reinstall the system. It failed that [%1] connects to STR The connection character string was not DB properly registered for the “LangStrDB” key in Directory.ini.
13005 FFCustomMsgBox
MessageBox Dialog Show Error. [%1]
The message box could not be generated. This error is attributable to resource insufficiency or system instability.
13006 FFIdConnection Watch
CloseSocekt error (%1).%n[%2]
Program error.
13006 FFIdDepartSelect
It failed that [%1] finds corresponding record
Program error.
13006 FFIdMenuChange
[%1] failed in the initialization for the display menu data acquisition
The “DisplayDataDB” key was not found in Reinstall the system. Directory.ini.
13006 FFIdRuMainControl
CloseSocekt error[%1]
Program error.
13006 FFIdConnection WatchEx
Socket Close Error Message [%1] Error Code [%2]
Program error.
13006 FFIdRuMain ControlEx
Socket Close Error Message [%1] Error Code [%2]
Program error.
13006 FFInput
It failed that [%1] gets the connection string of SYS DB
The “SysConfigDB” key was not found in Directory.ini.
020-221-01E 04.28.2009 FM5535
Remarks
[%1]: Instance name [%2]: Error code [%3]: Filename/mutex
Restart the server computer.
Restart. If the same symptom recurs, perform a reinstallation.
Restart the server computer.
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-64
Appx MT 1-65 Event
Event Source
Description
Causes
Remedies
13006 FFCustomMsgBox
List For Modaless MessageBox Management New Error. [%1]
The modeless message box management table was not successfully created. This error is attributable to resource insufficiency or system instability.
13007 FFIdConnection Watch
CreateThread error (%1).%n[%2]
Program error.
13007 FFIdMenuChange
[%1] failed in the acquisition of number of records of display menu data
The connection character string was not properly registered in the display group table.
13007 FFIdRuMainControl
CreateThread error[%1]
Program error.
13007 FFIdConnection WatchEx
Thread Create Error Message [%1] Error Code [%2]
Program error.
13007 FFIdRuMain ControlEx
Thread Create Error Message [%1] Error Code [%2]
Program error.
13007 FFInput
It failed that [%1] connects to SYS The connection character string was not DB properly registered for the “SysConfigDB” key in Directory.ini.
13008 FFIdMenuChange
[%1] failed in the display menu data acquisition
Not properly registered to the display group Reinstall the system. table.
13008 FFIdRuMainControl
Not Send Message Before Ack Returned [%1]
Program error.
13008 FFIdConnection WatchEx
Message Send Error Message [%1] Error Code [%2]
A connection error occurred.
Restore the RU connection to normal.
13008 FFIdRuMain ControlEx
Message Send Error [%1] WSAGetLastError = [%2]
A connection error occurred.
Restore the RU connection to normal.
13008 FFInput
It failed that [%1] calls the CUSTOM MESSAGE BOX (%2)
The message database did not exist or the Reinstall the system. program was faulty.
13008 FFCustomMsgBox
An exception error occurred. [%1] %2
An exception error occurred.
Restart the server computer.
13009 FFIdConnection Watch
LogFile Name Make error (%1).%n[%2]
The “Log” key was not found in Directory.ini.
Reinstall the system.
13009 FFIdMenuChange
[%1] failed in the liberating processing of the display menu data acquisition
The connection to the display menu table was not successfully closed.
Restart. If the same symptom recurs, perform a reinstallation.
13009 FFIdRuMainControl
LogFile Name Make error[%1]
The “Log” key was not found in Directory.ini.
Reinstall the system.
13009 FFIdConnection WatchEx
Log File Name Make Error Message [%1] Error Code [%2]
The “Log” key was not found in Directory.ini.
Register the “Log” key in Directory.ini.
13009 FFIdRuMain ControlEx
Log File Name Make Error Message [%1] Error Code [%2]
The “Log” key was not found in Directory.ini.
Register the “Log” key in Directory.ini.
020-221-01E 04.28.2009 FM5535
Remarks
Restart the server computer.
Reinstall the system.
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-65
Appx MT 1-66 Event
Event Source
Description
Causes
Remedies
13009 FFCustomMsgBox
Common function error occurred. [%1] %2
The common function returned an error.
13009 FFInput
It failed that [%1] gets the Patient Information
Program error.
13010 FFIdConnection Watch
DB Connect error (%1).%n[%2]
“SysConfigDB” key was not found in Reinstall the system. Directory.ini or SysConfig.mdb did not exist in the specified path.
13010 FFIdMenuChange
[%1] failed in the termination of the display menu data acquisition
The connection to the display menu table was not successfully closed.
13010 FFIdRuMainControl
DB Connect error[%1]
“SysConfigDB” key was not found in Reinstall the system. Directory.ini or SysConfig.mdb did not exist in the specified path.
13010 FFIdConnection WatchEx
DB Connect Error Message [%1] Error Code [%2]
“SysConfigDB” key was not found in Properly register the “SysConfigDB” key in Directory.ini or SysConfig.mdb did not exist Directory.ini. in the specified path.
13010 FFIdRuMain ControlEx
DB Connect Error Message [%1] Error Code [%2]
“SysConfigDB” key was not found in Properly register the “SysConfigDB” key in Directory.ini or SysConfig.mdb did not exist Directory.ini. in the specified path.
13010 FFInput
It failed that [%1] initializes [%2]
Program error.
13010 FFCustomMsgBox
ActiveX Data Objects (ADO) Error. The database was not successfully operated. ErroNo:%1 Source:%2 Description:%3
Restart the server computer.
13011
FFIdConnection Watch
DB Read error (%1).%n[%2]
The “EchoInterval”, “ComBreakTimeout1”“ PortFrupStatus”, or “EnableLogFrupConnect” key was not found in SysConfig.mdb.
Reinstall the system.
13011
FFIdMenuChange
The code of the specified group does not exist in [%1]
Program error.
13011
FFIdRuMainControl
DB Read error[%1]
The “PortFrupMain”, “AckTimeout”, or Reinstall the system. “EnableLogFrupMain” key was not found in SysConfig.mdb.
13011
FFIdConnection WatchEx
DB Read error Message [%1] Error Code [%2]
The “EchoInterval”, “ComBreakTimeout1”“ PortFrupStatus”, or “EnableLogFrupConnect” key was not found in SysConfig.mdb.
13011
FFIdRuMain ControlEx
DB Read error Message [%1] Error Code [%2]
The “PortFrupMain”, “AckTimeout”, or Ensure that the “PortFrupMain”, “EnableLogFrupMain” key was not found in “AckTimeout”, and “EnableLogFrupMain” SysConfig.mdb. keys are all registered in SysConfig.mdb.
13011
FFInput
It failed that [%1] gets the window The “ScallHight”/“ScallWidth” key was not size registered in the registry.
020-221-01E 04.28.2009 FM5535
Remarks
Restart the server computer.
Restart. If the same symptom recurs, perform a reinstallation.
Ensure that the “EchoInterval”, “ComBreakTimeout1”, “PortFrupStatus”, and “EnableLogFrupConnect” keys are all registered in SysConfig.mdb.
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-66
Appx MT 1-67 Event
Event Source
Description
Causes
Remedies
13012 FFIdConnection Watch
DB Close error (%1).%n[%2]
Program error.
13012 FFIdMenuChange
The code of the specified menu does not exist in [%1]
Program error.
13012 FFIdRuMainControl
DB Close error[%1]
Program error.
13012 FFIdConnection WatchEx
DB Close Error Message [%1] Error Code [%2]
Program error.
13012 FFIdRuMain ControlEx
DB Close Error Message [%1] Error Code [%2]
Program error.
13012 FFInput
It failed that [%1] make the pipe
Program error.
13013 FFIdMenuChange
It failed that [%1] get the folder path to Bitmap
The “Bitmap” key was not found in Directory.ini.
13013 FFIdConnection WatchEx
Configuration Error Message [%1] Error Code [%2]
Program error.
13013 FFIdRuMain ControlEx
Configuration error[%1] WSAGetLastError = [%2]
The program was faulty or SysConfig.mdb was abnormal.
13013 FFInput
It failed that [%1] closes connection with RU [%2]
Program error.
13014 FFIdConnection Watch
Ack Message Time Out (%1).%n[%2]
The connection to the RU was closed or an Check the connection to the RU. error occurred in the connection.
13014 FFIdMenuChange
It failed that [%1] get the bitmap to “Id_PrevPage_U.bmp”/“Id_PrevPage_ Previous Page D.bmp”/“Id _PrevPage_X.bmp” was not found in the path to an image folder or the image format was illegal.
13014 FFIdRuMainControl
Ack Message Time Out[%1]
The connection to the RU was closed or an Check the connection to the RU. error occurred in the connection.
13014 FFIdConnection WatchEx
Ack Message Time Out Message [%1] Error Code [%2]
The connection to the RU was closed or an Restore the RU connection to normal. error occurred in the connection.
13014 FFIdRuMain ControlEx
Ack Message Time Out[%1] WSAGetLastError = [%2]
The connection to the RU was closed or an Restore the RU connection to normal. error occurred in the connection.
13014 FFInput
[%1] No RU Used
Although the FRUP option is selected, the RU connection setting is not found in NetConfig. There are inconsistencies between the option settings and Config settings.
020-221-01E 04.28.2009 FM5535
Remarks
Reinstall the system.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
Check settings.
CR-IR 391CL Service Manual
Appx MT 1-67
Appx MT 1-68 Event
Event Source
Description
Causes
Remedies
13014 ImportImageFolder AccessCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Information Details.
13015 FFIdMenuChange
It failed that [%1] get the bitmap to “Id_NextPage_U.bmp”/“Id_NextPage_ Next Page D.bmp”/“Id _NextPage_X.bmp” was not found in the path to an image folder or the image format was illegal.
13015 FFIdRuMainControl
Thread End Error[%1]
13015 FFIdConnection WatchEx
Thread End Error Message [%1] Error Code [%2]
Program error.
13015 FFIdRuMain ControlEx
Thread End Error[%1] WSAGetLastError = [%2]
Program error.
13015 FFInput
[%1] failed in setting DICOM data [%2]
Program error.
13016 FFIdConnection WatchEx
Memory Error Message [%1] Error Code [%2]
Program error.
13016 FFIdRuMain ControlEx
Error[%1] WSAGetLastError = [%2]
Program error.
13016 FFInput
[%1] failed in the acquisition of DICOM data [%2]
Program error.
13017 FFIdConnection WatchEx
RU Host Unknown Error Message [%1] Error Code [%2]
The error is attributable to improper RU setup for the CR-IR 391CL or a faulty program.
13017 FFIdRuMain ControlEx
RU Host Unknown Error Message [%1] Error Code [%2]
The error is attributable to improper RU setup for the CR-IR 391CL or a faulty program.
13018 FFInput
The code of the specified group does not exist in [%1]
Program error.
13019 FFInput
The code of the specified menu does not exist in [%1]
Program error.
13020 FFInput
RU Error DB Connect Error in [%1]
The connection character string was not Reinstall the system. properly registered for the “RuErrorDataDB” key in Directory.ini or the RU error information database did not exist.
020-221-01E 04.28.2009 FM5535
A message related to a system operation.
Nothing particular.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
CR-IR 391CL Service Manual
Appx MT 1-68
Appx MT 1-69 Event
Event Source
Description
Causes
Remedies
13021 FFInput
RU Error Data Get Error in [%1]
The window number sent from the RU was Ensure that the RU version agrees with the not found in the RU error information RU error information database version. database.
13022 FFInput
RU Status DB Connection String Get Error in [%1]
The connection character string was not properly registered for the “RuStatusDataDB” key in Directory.ini.
Reinstall the system.
13023 FFIdPatInfoInput
%1 (%2) : Patient Information Check Error%n Item [%3]%n Error [%4]
The patient information contained illegal information.
Correct the patient information setup.
13023 FFInput
RU Status DB Connect Error in [%1]
The connection character string was not properly registered for the “RuStatusDataDB” key in Directory.ini or the RU error information database did not exist.
Reinstall the system.
13024 FFIdPatInfoInput
%1 (%2) : Bitmap Image Get Error%n BMP File [%3]
“Id_LocalSearch_U.bmp”/“Id_ LocalSearch_D.bmp”/“Id_LocalSearch_ X.bmp” was not found in the path to an image folder or the image format was illegal.
Place “Id_LocalSearch_U.bmp”, “Id_ LocalSearch_D.bmp”, and “Id_ LocalSearch_X.bmp” in the path to the folder in which images are positioned.
13024 FFInput
RU Status Data Get Error in [%1]
The status number sent from the RU was not found in the RU error information database.
Ensure that the RU version agrees with the RU status information database version.
13025 FFIdPatInfoInput
%1 (%2) : Patient Info Get Error%n Error [%3]%n RetCode [%4]
The patient information database is damaged.
Repair the patient information database.
13025 FFInput
%1%n%2%n%3%n%4%n%5%n %6%n%7%0
Program error.
13026 FFIdPatInfoInput
%1 (%2) : Patient Info Set Error%n Error [%3]%n RetCode [%4]
Patient information to be registered Enter correct patient information or repair included illegal information items or patient patient information database. information database was damaged.
13027 FFIdPatInfoInput
%1 (%2) : Patient Info Not Correspond%n RetCode [%3]%n
No matching patient information was found.
13027 FFInput
%1%n%2%n%3%n%4%n%5%n %6%n%7%0
Control information
13028 FFInput
%1%n%2%n%3%n%4%n%5%n %6%n%7%0
Program error.
13030 FFInput
%1%n%2%n%3%n%4%n%5%n %6%n%7%0
Control information
13031 FFInput
[%s] %s (%s) : Log Output Directory Get Error
The system setup database was damaged. Reinstall the system.
020-221-01E 04.28.2009 FM5535
Remarks
Nothing particular.
Nothing particular.
CR-IR 391CL Service Manual
Appx MT 1-69
Appx MT 1-70 Event
Event Source
Description
Causes
Remedies
13033 FFInput
[%s] %s (%s) : LR button cannot be concave set
The range was changed by the Service Utility.
Nothing particular.
13034 FFInput
[%s] %s (%s) : TB button cannot be concave set
The range was changed by the Service Utility.
Nothing particular.
13035 FFInput
[%s] %s (%s) : TBLR button cannot be concave set
The range was changed by the Service Utility.
Nothing particular.
13036 FFInput
[%s] %s (%s) : rotation button cannot be concave set
The range was changed by the Service Utility.
Nothing particular.
13037 FFInput
[%s] %s (%s) : Message Table Name Get Error
The “MsgTableName” key was not found in Reinstall the system. the system setup database.
13038 FFInput
[%s] %s (%s) : StrDB Connection String Get Error
The “LangStrDB” key was not found in Directory.ini.
13039 FFInput
[%s] %s (%s) : StrDB Connect Error
Reinstall the system. The connection character string was not properly registered for the “LangStrDB” key in Directory.ini.
13040 FFInput
[%s] %s (%s) : SysDB Connection The “SysConfigDB” key was not found in String Get Error Directory.ini.
Reinstall the system.
13041 FFInput
[%s] %s (%s) : SysDB Connect Error
The connection character string was not properly registered for the “SysConfigDB” key in Directory.ini.
Reinstall the system.
13052 FFInput
[%s] %s (%s) : Failed MenuDB Initialize
The menu database access initialization process was not successfully performed.
Reinstall the system.
13053 FFInput
[%s] %s (%s) : Menu Data in ImageDB Get Error
The menu information was not successfully Reinstall the system. acquired from the menu database.
13054 FFInput
[%s] %s (%s) : Menu Parameter Data in ImageDB Get Error
The menu parameter information was not successfully acquired from the menu database.
Reinstall the system.
13055 FFInput
[%s] %s (%s) : Failed MenuDB Termination
The menu database access termination process was not successfully performed.
Reinstall the system.
13056 FFInput
[%s] %s (%s) : NetDB Connection The “NetConfigDB” key was not found in Character String Get Error Directory.ini.
Reinstall the system.
13057 FFInput
[%s] %s (%s) : Failed NetDB Connection
The connection character string was not properly registered for the “NetConfigDB” key in Directory.ini.
Reinstall the system.
13058 FFInput
[%s] %s (%s) : NetDB Data Get Error
The network setup database was damaged.
Reinstall the system.
13059 FFInput
[%s] %s (%s) : Failed Create New An attempt to create new DICOM data DICOM Data failed.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13060 FFInput
[%s] %s (%s) : DICOM Data Get Error
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
020-221-01E 04.28.2009 FM5535
The DICOM data was not successfully acquired.
Remarks
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-70
Appx MT 1-71 Event
Event Source
Description
Causes
Remedies
13061 FFInput
[%s] %s (%s) : DICOM Data Set Error
An attempt to set up DICOM data failed.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13062 FFInput
[%s] %s (%s) : DICOM Data Delete Error
The DICOM data was not successfully deleted.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13063 FFInput
[%s] %s (%s) : DICOM Data Load The DICOM data was not successfully Error loaded.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13064 FFInput
[%s] %s (%s) : DICOM Data Save The DICOM data was not successfully Error saved.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13065 FFInput
[%s] %s (%s) : DICOM Data Free Error
The DICOM data was not successfully opened.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13066 FFInput
[%s] %s (%s) : Failed in Padding Acquisition[Id#]
The “IdPadding” key was not found in the system setup database.
Reinstall the system.
13067 FFInput
[%s] %s (%s) : Failed in Padding Acquisition[Exam#]
The “ExaminationNoPadding” key was not found in the system setup database.
Reinstall the system.
13068 FFInput
[%s] %s (%s) : Failed in Format Acquisition[Date Of Birth]
The “DateFormat” key was not found in the Reinstall the system. system setup database.
13069 FFInput
[%s] %s (%s) : Cannot Access Data Base[Depart.mdb]
The requesting department database was not found in the path indicated by the connection character string. The requesting department table did not exist.
Reinstall the system.
13070 FFInput
[%s] %s (%s) : Displayed Item Is Not Understood[Depart List]
The “FieldDepartList” key was not found in the system setup database.
Reinstall the system.
13071 FFInput
[%s] %s (%s) : Failed in Acquisition[Depart]
Program error.
13072 FFInput
[%s] %s (%s) : Failed in Connected String Acquisition[Depart]
The “DepartDB” key was not found in Directory.ini.
Reinstall the system.
13073 FFInput
[%s] %s (%s) : Cannot Access Data Base[Paramedic.mdb]
The technician’s database was not found in the pass indicated by the connection character string or the technician’s table did not exist.
Reinstall the system.
13074 FFInput
[%s] %s (%s) : Displayed Item Is Not Understood[Paramedic List]
The “FieldParamedicList” key was not found in the system setup database.
Reinstall the system.
13075 FFInput
[%s] %s (%s) : Failed in Acquisition[Paramedic]
Program error.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-71
Appx MT 1-72 Event
Event Source
Description
Causes
Remedies
13076 FFInput
[%s] %s (%s) : Failed in Connected String Acquisition[Paramedic]
The “ParamedicDB” key was not found in Directory.ini.
Reinstall the system.
13077 FFInput
[%s] %s (%s) : Failed in Window Size Acquisition
The registry was damaged.
Reinstall the system.
13078 FFInput
[%s] %s (%s) : Failed in ExposureList Erase
The “ExposureListEraset” key was not found in the system setup database.
Reinstall the system.
13079 FFInput
[%s] %s (%s) : Config Directory Character String Get Error
The “Confdig” key was not found in Directory.ini.
Reinstall the system.
13081 FFInput
[%s] %s (%s) : StrDB Message String Get Error
The image database was damaged.
Reinstall the system.
13082 FFInput
[%s] %s (%s) : IP-Address (RU) Get Error
The network setup database was damaged.
Reinstall the system.
13083 FFInput
[%s] %s (%s) : Initialize Timeout
The system was unstable.
Restart.
13084 FFInput
[%s] %s (%s) : Terminate Error
The system was unstable.
Restart.
13085 FFInput
[%s] %s (%s) : Terminate Timeout The system was unstable.
Restart.
13086 FFInput
[%s] %s (%s) : Input Method Error The system was unstable.
Restart.
13087 FFInput
[%s] %s (%s) : Original Image Input Failure
The system was unstable.
Restart.
13088 FFInput
[%s] %s (%s) : Image Processing Trouble
The system was unstable.
Restart.
13089 FFInput
[%s] %s (%s) : Menu Read Error
The image database or information file is damaged.
Reinstall the system.
13090 FFIdDepartSelect
%1 (%2) : Invalid Depart Code%n Directory.ini was damaged. Code [%3]
Reinstall the system.
13090 FFIdParamedic Select
%1 (%2) : Invalid Paramedic Code%n Code [%3]
Reinstall the system.
13090 FFInput
[%s] %s (%s) : Examination Program error. Terminate Error
13090 FFIdIndividualSelect
%1 (%2) : Invalid Depart/ Paramedic Code%n Code [%3]
Directory.ini was damaged.
Repair Directory.ini.
13091 FFIdDepartSelect
%1 (%2) : Invalid Depart Name (SBCS)%n Name (SBCS) [%3]
The database was damaged.
Reinstall the system.
020-221-01E 04.28.2009 FM5535
Directory.ini was damaged.
CR-IR 391CL Service Manual
Remarks
Appx MT 1-72
Appx MT 1-73 Event
Event Source
Description
Causes
Remedies
Remarks
13091 FFIdParamedic Select
%1 (%2) : Invalid Paramedic Name (SBCS)%n Name (SBCS) [%3]
13091 FFInput
[%s] %s (%s) : Input Method Error Program error.
13091 FFIdIndividualSelect
%1 (%2) : Invalid Depart/ Paramedic Name (SBCS)%n Name (SBCS) [%3]
The database was damaged.
13092 FFIdDepartSelect
%1 (%2) : Invalid Depart Name (DBCS)%n Name (DBCS) [%3]
Program error.
13092 FFIdParamedic Select
%1 (%2) : Invalid Paramedic Name (DBCS)%n Name (DBCS) [%3]
Program error.
13092 FFInput
[%s] %s (%s) : Input End Method Error
Program error.
13092 FFIdIndividualSelect
%1 (%2) : Invalid Depart/ Paramedic Name (DBCS)%n Name (DBCS) [%3]
Program error.
13093 FFInput
[%s] %s (%s) : Priority Change Method Error
Program error.
13094 FFInput
[%s] %s (%s) : Message Send Error
The system was unstable.
13095 FFInput
[%s] %s (%s) : State Change Method Error
Program error.
13096 FFInput
[%s] %s (%s) : Request Command The RU side might be faulty (a command Not Executed was not executed although it was requested).
13097 FFInput
[%s] %s (%s) : State Info Get Error
Program error.
13098 FFIdPatInfoInput
%1 (%2) : %n [%3]%n %4%n %5
A general-purpose message related to patient information input (for error indication/information display).
13098 FFInput
[%s] %s (%s) : Reconnect Error
The line was abnormal.
13098 FF32LIB
FF32lib A WIN32 system library error occurred. [%1]%n%2
An error occurred when calling up the WIN32 API.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13098 FFNetDB
FFNetDB A WIN32 system library error occurred. [%1]%n%2
An error occurred when calling up the WIN32 API.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
020-221-01E 04.28.2009 FM5535
The database was damaged.
Reinstall the system.
Repair the database.
Restart.
Check the RU status.
If an error is encountered, a custom message box appears. Follow the instructions set forth in the custom message box.
CR-IR 391CL Service Manual
Appx MT 1-73
Appx MT 1-74 Event
Event Source
Description
Causes
Remedies
Remarks
13099 FFIdMenuItem
Unknown error has occurred [%1] Program error. (%2)
13099 FFInput
[%s] %s (%s) : Disconnect Error
The line was abnormal.
13099 FF32LIB
FF32lib An unknown error occurred. [%1]%n%2
An exception error occurred.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13099 FFNetDB
FFNetDB An unknown error occurred. [%1]%n%2
An exception error occurred.
Restart the server computer.
[%1, %2, %3, %4, %5]: Detailed information
13102 FFInput
[%s] %s (%s) : Failed in Display Group Acquisition[Free]
Program error.
13103 FFInput
[%s] %s (%s) : Failed in Display Menu Acquisition[Initialize]
The “DisplayDataDB” key was not found in Reinstall the system. Directory.ini.
13104 FFInput
[%s] %s (%s) : Failed in Display Menu Acquisition[Record]
The menu database is damaged.
13105 FFInput
[%s] %s (%s) : Failed in Display Menu Acquisition
Program error.
13106 FFInput
[%s] %s (%s) : Failed in Display Menu Acquisition[Free]
Program error.
13107 FFInput
[%s] %s (%s) : Failed in Display Menu Acquisition[Endding ]
Program error.
13108 FFInput
[%s] %s (%s) : Failed in Exposure The menu database is damaged. Menu Acquisition
Reinstall the system.
13109 FFInput
[%s] %s (%s) : Next Set Number Data Get Error
The registry was damaged.
Reinstall the system.
13110
FFInput
[%s] %s (%s) : Next Set Number Data Set Error
The registry was damaged.
Reinstall the system.
13111
FFInput
[%s] %s (%s) : System ID Data Get Error
The system setup database was damaged. Reinstall the system.
13112
FFInput
[%s] %s (%s) : Auto Distribution Data Get Error
The system setup database was damaged. Reinstall the system.
13113
FFInput
[%s] %s (%s) : Enable Selector Data Get Error
The system setup database was damaged. Reinstall the system.
13114
FFInput
[%s] %s (%s) : Auto Menu Select Data Get Error
The system setup database was damaged. Reinstall the system.
13115
FFInput
[%s] %s (%s) : Next Set Number Min Data Get Error
The system setup database was damaged. Reinstall the system.
13116
FFInput
[%s] %s (%s) : Next Set Number Max Data Get Error
The system setup database was damaged. Reinstall the system.
020-221-01E 04.28.2009 FM5535
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-74
Appx MT 1-75 Event
Event Source
Description
Causes
Remedies
13117
FFInput
[%s] %s (%s) : Image UID Issue Error
Program error.
13118
FFInput
[%s] %s (%s) : Series Instance UID Issue Error
Program error.
13119
FFInput
[%s] %s (%s) : Failed in Auto Distribution
Program error.
13120 FFInput
[%s] %s (%s) : Failed in Getting ID-Online Port#
The database was not found or the associated key did not exist.
Reinstall the system.
13121 FFInput
[%s] %s (%s) : Failed in ID-Online The database was not found or the Device Name associated key did not exist.
Reinstall the system.
13122 FFInput
[%s] %s (%s) : RU Status DB Connection String Get Error
Reinstall the system.
13123 FFInput
[%s] %s (%s) : Failed in selectable The “SelectableDirection” key was not direction found in the system setup database or its value was incorrect.
13124 FFInput
[%s] %s (%s) : Failed in Selectable Image Format Acquisition
The “SelectableFormat” key was not found Reinstall the system. in the system setup database or its value was incorrect.
13125 FFInput
[%s] %s (%s) : FilmMarkDB Connection String Get Error
The “FilmMarkDB” key was not found in Directory.ini.
Reinstall the system.
13126 FFInput
[%s] %s (%s) : FilmMarkDB Connect Error
The connection character string was not properly registered for the “FilmMarkDB” key in Directory.ini.
Reinstall the system.
13127 FFInput
[%s] %s (%s) : FilmMarkDB Get Error [Film Mark Information]
Program error.
13128 FFInput
[%s] %s (%s) : Failed in Limit Film The “LimitFilmCopy” key was not found in Reinstall the system. Copy Acquisition the system setup database or its value was incorrect.
13129 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCan not delete RU-controlresult from database. RU-controlresult already deleted by other user/process.
The RU operation record was not successfully deleted. An internal system error occurred.
13129 FFInput
[%s] %s (%s) : Thumbnail Creating Trouble
Program error.
13130 FFInput
[%s] %s (%s) : ID Change Method Program error. Error
020-221-01E 04.28.2009 FM5535
Directory.ini was damaged.
Remarks
Reinstall the system.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-75
Appx MT 1-76 Event
Event Source
Description
Causes
Remedies
13131 FFInput
[%s] %s (%s) : Failed in The “SelectableEdrMode” key was not Selectable EDR Mode Acquisition found in the system setup database or its value was incorrect.
Reinstall the system.
13132 FFInput
[%s] %s (%s) : Failed in Selectable Function Acquisition
Reinstall the system.
13133 FFInput
[%s] %s (%s) : ID Change Method Program error. Error
13134 FFInput
[%s] %s (%s) : Failed in The “SelectableFilingMode” key was not Selectable EDR Mode Acquisition found in the system setup database or its value was incorrect.
Reinstall the system.
13135 FFInput
[%s] %s (%s) : NetDB Data Get Error
An attempt to acquire a connection character string from the network setup database failed, or the network setup database was not found.
Reinstall the system.
13136 FFInput
[%s] %s (%s) : Failed in Enable DistributionCode Acquisition
The “EnableDistributionCode” key was not found in the system setup database or its value was incorrect.
Reinstall the system.
13137 FFInput
[%s] %s (%s) : Failed in Enable FileString Acquisition
The “EnableFileString” key was not found in the system setup database or its value was incorrect.
Reinstall the system.
13138 FFInput
[%s] %s (%s) : Failed in Enable Function Acquisition
The “EnableFunction” key was not found in Reinstall the system. the system setup database or its value was incorrect.
13139 FFInput
[%s] %s (%s) : Terminate Error
Program error.
13140 FFInput
[%s] %s (%s) : Terminate Error
Program error.
13141 FFInput
[%s] %s (%s) : List Update Error
Program error.
13142 FFInput
[%s] %s (%s) : Study List Initialize Program error. Error [Registered]
13143 FFInput
[%s] %s (%s) : Study List Initialize Program error. Error [QaWaiting]
13144 FFInput
[%s] %s (%s) : Study List Initialize Program error. Error [OutputWaiting]
13145 FFInput
[%s] %s (%s) : Study List Initialize Program error. Error [Outputted]
13146 FFInput
[%s] %s (%s) : Study List Initialize Program error. Error [All]
13147 FFInput
[%s] %s (%s) : Study List Initialize Program error. Error [Today]
020-221-01E 04.28.2009 FM5535
The “SelectableFunction” key was not found in the system setup database or its value was incorrect.
CR-IR 391CL Service Manual
Remarks
Appx MT 1-76
Appx MT 1-77 Event
Event Source
Description
Causes
Remedies
13148 FFInput
[%s] %s (%s) : Study List Update Error [Registered]
Program error.
13149 FFInput
[%s] %s (%s) : Study List Update Error [QaWaiting]
Program error.
13150 FFInput
[%s] %s (%s) : Study List Update Error [OutputWaiting]
Program error.
13151 FFInput
[%s] %s (%s) : Study List Update Error [Outputted]
Program error.
13152 FFInput
[%s] %s (%s) : Study List Update Error [All]
Program error.
13153 FFInput
[%s] %s (%s) : Study List Update Error [Today]
Program error.
13154 FFInput
[%s] %s (%s) : Study Instance UID Get Error
Program error.
13155 FFInput
[%s] %s (%s) : Study Instance UID Get Error IdHome>
Program error.
13156 FFInput
[%s] %s (%s) : QA Start Method Error
Program error.
13157 FFInput
[%s] %s (%s) : Finish Mode Get Error
The system setup database was damaged. Reinstall the system.
13158 FFInput
[%s] %s (%s) : RU Error DB Connection String Get Error
The “RuErrorDataDB” key was not found in Reinstall the system. Directory.ini.
13159 FFInput
[%s] %s (%s) : RU Error DB Table The “MsgTableName” key was not found in Reinstall the system. Name Get Error the system setup database.
13160 FFInput
[%s] %s (%s) : Call Error [RU Error CUSTOM MESSAGE BOX]
The specified ID was not registered in “RuErrorDataDB“ or the custom message box was not successfully called.
Reinstall the system.
13161 FFInput
[%s] %s (%s) : Failed Display Thumbnail Image
The program was faulty or the image file was damaged.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
13162 FFInput
[%s] %s (%s) : Ip Size Unit (Inch/ Metric) Get Error
The system setup database was damaged. Reinstall the system.
13163 FFInput
[%s] %s (%s) : RU Utility Start Method Error
Program error.
13164 FFInput
[%s] %s (%s) : Image Proc End Method Error
Program error.
13165 FFInput
[%s] %s (%s) : Image Size Code Specify Error
RU-dependent symptom.
13166 FFInput
[%s] %s (%s) : Pantomo Setting Get Error
The system setup database was damaged. Repair the system setup database.
020-221-01E 04.28.2009 FM5535
Remarks
Check the RU status.
CR-IR 391CL Service Manual
Appx MT 1-77
Appx MT 1-78 Event
Event Source
Description
Causes
Remedies
13167 FFInput
[%s] %s (%s) : RU Error Info Get Error
13168 FFInput
[%s] %s (%s) : RU Status Info Get The RU status information database was Error damaged.
13169 FFInput
[%s] %s (%s) : Thumbnail End Method Error
Program error.
13170 FFInput
[%s] %s (%s) : Study List Setting Save Error [Registered]
Program error.
13171 FFInput
[%s] %s (%s) : Study List Setting Save Error [QaWaiting]
Program error.
13172 FFInput
[%s] %s (%s) : Study List Setting Save Error [OutputWaiting]
Program error.
13173 FFInput
[%s] %s (%s) : Study List Setting Save Error [Outputted]
Program error.
13174 FFInput
[%s] %s (%s) : Study List Setting Save Error [All]
Program error.
13175 FFInput
[%s] %s (%s) : Study List Setting Save Error [Today]
Program error.
13176 FFInput
[%s] %s (%s) : Study List Customize Error
Program error.
13177 FFInput
[%s] %s (%s) : Default Menu Code Get Error
The system setup database was damaged. Reinstall the system.
13178 FFInput
[%s] %s (%s) : Next Multi Frame Pair Code Data Get Error
The registry was damaged.
Reinstall the system.
13179 FFInput
[%s] %s (%s) : Next Multi Frame Pair Code Data Set Error
The registry was damaged.
Reinstall the system.
13180 FFInput
[%s] %s (%s) : Series Generation Type Data Get Error
The system setup database was damaged. Reinstall the system.
13181 FFInput
[%s] %s (%s) : Multi Frame UID Information Get Error
The system setup database was damaged. Reinstall the system.
13182 FFInput
[%s] %s (%s) : Failed in Getting XCON Port#
The database was not found or the associated key did not exist.
Reinstall the system.
13183 FFInput
[%s] %s (%s) : Failed in XCON Device Name
The database was not found or the associated key did not exist.
Reinstall the system.
13187 FFInput
[%s] %s (%s) : Font Name Get Error
The “Font” key was not found in the registry.
There is no operational problem (garbled characters may be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13188 FFInput
[%s] %s (%s) : Font Size Get Error
The “FontSizeSS”/“FontSizeS”/“FontSizeM There is no operational problem (garbled ”/“FontSizeL”/“FontSizeLL” key was not characters may be displayed). If you feel found in the registry. uncomfortable, reinstall the CR-IR 391CL.
020-221-01E 04.28.2009 FM5535
The RU error database was damaged.
Remarks
Reinstall the RU software. Reinstall the RU software.
CR-IR 391CL Service Manual
Appx MT 1-78
Appx MT 1-79 Event
Event Source
Description
Causes
Remedies
13189 FFInput
[%s] %s (%s) : Multibyte Flag Get The “Multibyte” key was not found in the Error registry.
13190 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Id#]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30700” was not registered in the character string database.
13191 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Exam#]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30701” was not registered in the character string database.
13192 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[SBCS Patient Name]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30702” was not registered in the character string database.
13193 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[DBCS Patient Name]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30704” was not registered in the character string database.
13194 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Sex]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30704” was not registered in the character string database.
13195 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Sex M]
Reinstall the system. The “LangStrDB” key was not found in Directory.ini or the ID “30705” was not registered in the character string database.
13196 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Sex F]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30706” was not registered in the character string database.
13197 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Sex O]
Reinstall the system. The “LangStrDB” key was not found in Directory.ini or the ID “30707” was not registered in the character string database.
13198 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Date Of Birth]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “0708” was not registered in the character string database.
13199 FFInput
[%s] %s (%s) : Failed in Limitation The “IdLength” key was not found in the No Acquisition[Id#] system setup database.
Reinstall the system.
13200 FFInput
[%s] %s (%s) : Failed in Limitation The “ExaminationNoLength” key was not No Acquisition[Exam#] found in the system setup database.
Reinstall the system.
13201 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Depart]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30800” was not registered in the character string database.
13202 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Paramedic]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30800” was not registered in the character string database.
13203 FFInput
[%s] %s (%s) : Image Folder Path The “Bitmap” key was not found in Get Error Directory.ini.
020-221-01E 04.28.2009 FM5535
Remarks
Reinstall the system.
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-79
Appx MT 1-80 Event
Event Source
Description
Causes
Remedies
13204 FFInput
[%s] %s (%s) : [Clear]Button Image Get Error
“Id_Clear_U.bmp”/“Id_Clear_D.bmp”/“Id_ Clear_ X.bmp” was not found in the path to an image folder or the image format was illegal.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13205 FFInput
[%s] %s (%s) : [Ok]Button Image Get Error
“Id_Ok_U.bmp”/“Id_Ok_D.bmp”/“Id_Ok_ X.bmp” was not found in the path to an image folder or the image format was illegal.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13206 FFInput
[%s] %s (%s) : [Cancel]Button Image Get Error
“Id_Cancel_U.bmp”/“Id_Cancel_ D.bmp”/“Id_Cancel_X.bmp” was not found in the path to an image folder or the image format was illegal.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13207 FFInput
[%s] %s (%s) : [Plus]Button Image “Id_Plus_U.bmp”/“Id_Plus_D.bmp”/“Id_ Get Error Plus_X.bmp” was not found in the path to an image folder or the image format was illegal.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13208 FFInput
[%s] %s (%s) : [Minus]Button Image Get Error
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13209 FFInput
[%s] %s (%s) : [Next Page]Button “Id_NextPage_U.bmp”/“Id_NextPage_ Image Get Error D.bmp”/“Id _NextPage_X.bmp” was not found in the path to an image folder or the image format was illegal.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13210 FFInput
[%s] %s (%s) : [Previous Page] Button Image Get Error
“Id_PrevPage_U.bmp”/“Id_PrevPage_ D.bmp”/“Id _PrevPage_X.bmp” was not found in the path to an image folder or the image format was illegal.
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
13211
[%s] %s (%s) : RU Watch Connection Disconnected
The line was abnormal.
Check the line.
13212 FFInput
[%s] %s (%s) : No ACK Returned in RU Watch Connection
The line was abnormal.
Check the line.
13213 FFInput
[%s] %s (%s) : RU Control Connection Disconnected
The line was abnormal.
Check the line.
13214 FFInput
[%s] %s (%s) : No ACK Returned in RU Control Connection
The line was abnormal.
Check the line.
13215 FFInput
[%s] %s (%s) : Model Code Get Error
Program error.
13216 FFInput
[%s] %s (%s) : FRUP Version Get Program error. Error
13217 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Complete]
FFInput
020-221-01E 04.28.2009 FM5535
“Id_Minus_U.bmp”/“Id_Minus_D.bmp”/“Id_ Minus_ X.bmp” was not found in the path to an image folder or the image format was illegal.
Remarks
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30202” was not registered in the character string database.
CR-IR 391CL Service Manual
Appx MT 1-80
Appx MT 1-81 Event
Event Source
Description
Causes
Remedies
13218 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[QA Unfinished]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30201” was not registered in the character string database.
13219 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Interrupt]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30200” was not registered in the character string database.
13220 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Cancel]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30203” was not registered in the character string database.
13221 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[New Study]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30500” was not registered in the character string database.
13222 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Registered]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30501” was not registered in the character string database.
13223 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[QA Waiting]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30502” was not registered in the character string database.
13224 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Output Waiting]
Reinstall the system. The “LangStrDB” key was not found in Directory.ini or the ID “30503” was not registered in the character string database.
13225 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Outputted]
Reinstall the system. The “LangStrDB” key was not found in Directory.ini or the ID “30504” was not registered in the character string database.
13226 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[All]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30505” was not registered in the character string database.
13227 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Today]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30506” was not registered in the character string database.
13228 FFInput
[%s] %s (%s) : Failed in Image Acquisition[System]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30507” was not registered in the character string database.
13229 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[StudyReseve]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30600” was not registered in the character string database.
13230 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[StudyStart]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “30601” was not registered in the character string database.
13270 FFInput
[%s] %s (%s) : An Illegal Film Mark Character Was Detected
The film mark database is damaged.
13271 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[FIX]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “33502” was not registered in the character string database.
020-221-01E 04.28.2009 FM5535
Remarks
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-81
Appx MT 1-82 Event
Event Source
Description
Causes
Remedies
13272 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Skfix]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “33503” was not registered in the character string database.
13273 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[SEMI-X]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “33504” was not registered in the character string database.
13274 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[DensityAverage]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “33505” was not registered in the character string database.
13275 FFInput
[%s] %s (%s) : [Utility]Button Image Get Error
“Id_Utility_U.bmp”/“Id_Utility_D.bmp”/“Id_ Utility_X.bmp” was not found in the path to an image folder or the image format was illegal.
13276 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Alarm Stop]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “32700” was not registered in the character string database.
13277 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Exit]
The image database was damaged.
Reinstall the system.
13278 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[User Utility]
The image database was damaged.
Reinstall the system.
13279 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[List Setting]
The image database was damaged.
Reinstall the system.
13280 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Version]
The image database was damaged.
Reinstall the system.
13281 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[CANCEL]
The image database was damaged.
Reinstall the system.
13282 FFInput
[%s] %s (%s) : [Clear]Button Image Get Error
The bmp file path/bmp file was abnormal.
Reinstall the system.
13283 FFInput
[%s] %s (%s) : [Clear]Button ToolTipText Get Error
The image database was damaged.
Reinstall the system.
13284 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[CANCEL]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “35000” was not registered in the character string database.
13285 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[DUST]
The “LangStrDB” key was not found in Reinstall the system. Directory.ini or the ID “35001” was not registered in the character string database.
13286 FFInput
[%s] %s (%s) : Tooltip Text Get Error
The image database was damaged.
Reinstall the system.
13287 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[TitleBar]
The image database was damaged.
Reinstall the system.
13288 FFInput
[%s] %s (%s) : Failed in Caption Acquisition[Option]
The image database was damaged.
Reinstall the system.
020-221-01E 04.28.2009 FM5535
Remarks
There is no operational problem (the button might not normally be displayed). If you feel uncomfortable, reinstall the CR-IR 391CL.
CR-IR 391CL Service Manual
Appx MT 1-82
Appx MT 1-83 Event
Event Source
Description
Causes
Remedies
13289 FFInput
[%s] %s (%s) : Version Info Get Error
The registry was damaged.
Reinstall the system.
13290 FFInput
[%s] %s (%s) : Option List Get Error
The registry was damaged.
Reinstall the system.
13304 FFInput
[%s] %s (%s) : Image Data Connection Disconnected
The line was abnormal.
Check the line.
13305 FFInput
[%s] %s (%s) : Multiple Study Cannot Be Executed
Program error.
13306 FFInput
[%s] %s (%s) : StudyList Has Not Been Selected
Program error.
13307 FFInput
[%s] %s (%s) : Control Initialize Error
Program error.
13308 FFInput
[%s] %s (%s) : Patient Info Read Error IdHome>
Program error.
13309 FFInput
[%s] %s (%s) : Failed in Patient Information
The patient information contained an illegal Ensure that the patient information does character string. not contain any illegal character string.
13345 FFIdDepartSelect
%1 (%2) : Database Data Get Error%n Database [%3]%n Table [%4]%n Key [%5]
The database was damaged.
Reinstall the system.
13345 FFIdParamedic Select
%1 (%2) : Database Data Get Error%n Database [%3]%n Table [%4]%n Key [%5]
The database was damaged.
Reinstall the system.
13345 FFIdPatInfoInput
%1 (%2) : Database Data Get Error%n Database [%3]%n Table [%4]%n Key [%5]
The database was damaged.
Reinstall the system.
13345 FFInput
%1 (%2) : Database Data Get Error%n Database [%3]%n Table [%4]%n Key [%5]
The database was damaged.
Reinstall the system.
13345 FFIdIndividualSelect
%1 (%2) : Database Data Get Error%n Database [%3]%n Table [%4]%n Key [%5]
The database was damaged.
Repair the database.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-83
Appx MT 1-84 Event
Event Source
Description
Causes
Remedies
13346 FFInput
%1 (%2) : Patient Information Check Error%n Item [%3]%n Error [%4]
The patient information contained illegal information.
Correct the patient information setup.
13347 FFInput
%1 (%2) : Caption Get Error%n CaptionId [%3]
The image database was damaged.
Reinstall the system.
13348 FFIdDepartSelect
%1 (%2) : Registry Data Get Error%n Value [%3]
The registry was damaged.
Reinstall the system.
13348 FFIdMenuChange
%1 (%2) : Registry Data Get Error%n Value [%3]
The registry was damaged.
Reinstall the system.
13348 FFIdParamedic Select
%1 (%2) : Registry Data Get Error%n Value [%3]
The registry was damaged.
Reinstall the system.
13348 FFIdPatInfoInput
%1 (%2) : Registry Data Get Error%n Value [%3]
The registry was damaged.
Reinstall the system.
13348 FFInput
%1 (%2) : Registry Data Get Error%n Value [%3]
The registry was damaged.
Reinstall the system.
13348 FFIdIndividualSelect
%1 (%2) : Registry Data Get Error%n Value [%3]
The registry was damaged.
13349 FFIdDepartSelect
%1 (%2) : INI File Data Get Error%n Key [%3]
Directory.ini was damaged.
Reinstall the system.
13349 FFIdMenuChange
%1 (%2) : INI File Data Get Error%n Key [%3]
Directory.ini was damaged.
Reinstall the system.
13349 FFIdParamedic Select
%1 (%2) : INI File Data Get Error%n Key [%3]
Directory.ini was damaged.
Reinstall the system.
13349 FFIdPatInfoInput
%1 (%2) : INI File Data Get Error%n Key [%3]
Directory.ini was damaged.
Reinstall the system.
13349 FFInput
%1 (%2) : INI File Data Get Error%n Key [%3]
Directory.ini was damaged.
Reinstall the system.
13349 FFIdIndividualSelect
%1 (%2) : INI File Data Get Error%n Key [%3]
Directory.ini was damaged.
Repair Directory.ini.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-84
Appx MT 1-85 Event
Event Source
Description
Causes
Remedies
13350 FFIdMenuChange
%1 (%2) : Bitmap Image Get Error%n BMP File [%3]
The bmp file path/bmp file was abnormal.
Reinstall the system.
13350 FFInput
%1 (%2) : Bitmap Image Get Error%n BMP File [%3]
The bmp file path/bmp file was abnormal.
Reinstall the system.
13351 FFInput
%1 (%2) : Search Number Check Error%nError [%3]
13352 FFInput
%1 (%2) : Dicom MWM & PPS Option Not Install
The DICOM MWM & PPS option was not installed.
Install the DICOM MWM & PPS option.
13353 FFInput
%1 (%2) : Dicom MWM Option Not Install
The DICOM MWM option was not installed. Install the DICOM MWM option.
13354 FFInput
%1 (%2) : Formality Function Steps Error
Program error.
13355 FFInput
%1 (%2) : Exception Error %3
Program error.
13356 FFInput
%1 (%2) : Control Initialize Error [%3]
Program error.
13357 FFInput
%1 (%2) : Get Control Instance Error [%3]
Program error.
13358 FFInput
%1 (%2) : Call Control Method [%3]
Program error.
13359 FFInput
%1 (%2) : Set Control Property [%3]
Program error.
13360 FFInput
%1 (%2) : Dicom Control Response Error [%3]
Program error.
13361 FFInput
%1 (%2) : Database Close Error%n Database [%3]%n
Program error.
13362 FFInput
%1 (%2) : Not Entry Host Name
The host name of the local equipment was With the Service Utility, register the host not successfully acquired. information about the PPS local equipment.
13363 FFInput
%1 (%2) : DDO File Not Found
Program error.
13364 FFInput
%1 (%2) : Memory Allocate Error [%3]
Program error.
13365 FFInput
%1 (%2) : Create Instance UID Error [%3]
Program error.
13366 FFInput
%1 (%2) : Get RecordSet Error [%3]
Program error.
13367 FFInput
%1 (%2) : RecordSet Not Found
Program error.
13368 FFInput
%1 (%2) : Copy VR Error
Program error.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-85
Appx MT 1-86 Event
Event Source
Description
Causes
Remedies
13369 FFInput
%1 (%2) : PPS Instance UID Issue Error
Program error.
13370 FFInput
%1 (%2) : PPS Request Failure [IN PROGRESS]
The equipment connection was faulty or the remote equipment power was OFF.
Retry.
13371 FFInput
%1 (%2) : PPS Request Failure [COMPLETED]
The equipment connection was faulty or the remote equipment power was OFF.
Retry.
13372 FFInput
%1 (%2) : PPS Request Failure [DISCONTINUED]
The equipment connection was faulty or the remote equipment power was OFF.
Retry.
13382 FFInput
%1 (%2) : Study List Refresh Exception%nError [%3]
An unknown error occurred.
Retry.
13383 FFInput
%1 (%2) : Failed in terminating process.%n Component Name [%3]
Program error.
13384 FFInput
%1 (%2) : The command of OnlineTypeB was received%n [Setting OnlineTypeA.]
Program error.
13385 FFInput
%1 (%2) : The command of OnlineTypeA was received%n [Setting OnlineTypeB.]
Program error.
13386 FFInput
%1 (%2) : Failed in data reception%n[Online Time Out]
The serial cable was cut, or the connected device did not respond.
13387 FFInput
%1 (%2) : Failed in data reception Program error. : (%3)%n[Online NG]
13388 FFInput
%1 (%2) : Failed in event reception.
Program error.
13389 FFIdDepartSelect
%1 (%2) : Database Connection Error%n Database [%3]%n
The database was damaged.
Reinstall the system.
13389 FFIdParamedic Select
%1 (%2) : Database Connection Error%n Database [%3]%n
The database was damaged.
Reinstall the system.
13389 FFIdPatInfoInput
%1 (%2) : Database Connection Error%n Database [%3]%n
The database was damaged.
Reinstall the system.
13389 FFInput
%1 (%2) : Database Connection Error%n Database [%3]%n
The database was damaged.
Reinstall the system.
13389 FFIdIndividualSelect
%1 (%2) : Database Connection Error%n Database [%3]%n
The database was damaged.
Repair the database.
13390 FFInput
%1 (%2) : Depart Info Set Error%n
Program error.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Remarks
Appx MT 1-86
Appx MT 1-87 Event
Event Source
Description
Causes
13391 FFInput
%1 (%2) : Paramedic Info Set Error%n
Program error.
13393 FFInput
%1 (%2) : Study List Initialize Error [Worklist]
Program error.
13394 FFInput
%1 (%2) : Study List Update Error Program error. [Worklist]
13395 FFInput
%1 (%2) : Study List Setting Save Program error. Error [Worklist]
13396 FFInput
%1 (%2) : Failed in setting the Program error. connecting status to the RIS (%3)
13397 FFInput
%1 (%2) : Study List Select Error [Worklist]
13399 FFInput
%1 (%2) : Thread Create Error%n Program error. Error Code [%3]
13400 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe order was preserved.
The sequence was stored.
13400 FFInput
%1 (%2) : Process Create Error%n ProcessName [%3]%n Error Code [%4]
Program error.
13401 FFInput
%1 (%2) : Shared Memory Create Program error. Error%n Error Code [%3]
13402 FFInput
%1 (%2) : Failed Create New IDT4 Data
Program error.
13403 FFInput
%1 (%2) : IDT4 Data Get Error [%3]
Program error.
13404 FFInput
%1 (%2) : IDT4 Data Set Error [%3]
Program error.
13405 FFInput
%1 (%2) : IDT4 Data Load Error
Program error.
13406 FFInput
%1 (%2) : IDT4 Data Convert Error [%3]
Program error.
13407 FFInput
%1 (%2) : Invalid Value
Program error.
13408 FFInput
%1 (%2) : Memory Free Error [%3] Program error.
020-221-01E 04.28.2009 FM5535
Remedies
Remarks
Program error.
Nothing particular.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-87
Appx MT 1-88 Event
Event Source
Description
Causes
Remedies
Remarks
13409 FFInput
%1 (%2) : WaitForSingleObject Error [%3]
Program error.
13410 FFInput
%1 (%2) : Pipe Send Error [%3]
Program error.
13411
%1 (%2) : Pipe Recv Error [%3]
Program error.
13412 FFInput
%1 (%2) : Pipe Send Retry Over
Program error.
13413 FFInput
%1 (%2) : Pipe Connection Timeout
Program error.
13414 FFInput
%1 (%2) : Create IP Info Error
Program error.
13415 FFInput
%1 (%2) : Patient Online Mode Error
Program error.
13416 FFInput
%1 (%2) : Recv Error (External Device)%n Device [%3]%n Error [%4]
13417 FFInput
%1 (%2) : Shared Memory Write Error [%3]
13418 FFInput
%1 (%2) : Shared Memory Delete Program error. Error [%3]
13419 FFInput
%1 (%2) : Failed in Menu Clear.%nInternal Error in IIP[%3]
Program error.
13445 FFInput
%1 (%2) : Failed in Ip Shelter.%nInternal Error in IIP [%3]
Program error.
13446 FFInput
%1 (%2) : Failed in Ip Set. %nInternal Error in IIP [%3]
Program error.
13447 FFInput
%1 : IipInput.exe [Starts]%n %2%n %3
IipInput.exe is started (information).
This is not error information.
13448 FFInput
%1 : IipInput.exe [Normal Termination]
IipInput.exe is terminated (information).
This is not error information.
13449 FFInput
%1 : IipInput.exe [Forced Termination]
IipInput.exe is terminated (information).
This is not error information.
13450 FFInput
%1 (%2) : Image Display Failure InImg>
Program error.
13451 FFInput
%1 (%2) : Failed in Get Ip Information Response. %nConnection Error to Builtin [%3]
The line was abnormal.
13453 FFInput
%1 (%2) : Failed in Range Over[%3: %4]
Program error.
FFInput
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Program error.
Check the 550X unit (power supply, cable, etc.).
CR-IR 391CL Service Manual
Appx MT 1-88
Appx MT 1-89 Event
Event Source
Description
Causes
Remedies
13454 FFInput
%1 (%2) : Failed in Ip Information Search. %nInternal Error in IIP
Program error.
13455 FFInput
%1 (%2) : Failed in Ip Information Search. %nTime Out
Program error.
13456 FFInput
%1 (%2) : Failed in Ip Information Search. %nExamination Register Error.[IDT4]
Program error.
13457 FFInput
%1 (%2) : Image Processing Information
This event occurs when an image processing parameter file is not found.
13458 FFInput
%1 (%2) : Failed in Connection Between Reader and Console. %nIIP[%3]%nRU[%4]
13463 FFInput
%1 (%2) : Send Data Error.[RIS]
Program error.
13464 FFInput
%1 (%2) : RIS Start Error.
Program error.
13465 FFInput
%1 (%2) : Change Error to Nondisplay Mode.[RIS]
Program error.
13466 FFInput
%1 (%2) : Change Error to Display Program error. Mode.[RIS]
13467 FFInput
%1 (%2) : Failed in Ordering Data. Program error. [RIS]
13468 FFInput
%1 (%2) : Exposure-Data Send Error.[RIS]
13469 FFInput
%1 (%2) : Examination-End Send Program error. Error.[RIS]
13470 FFInput
%1 (%2) : Exposure Menu Register Error.
The exposure menu received as the ordering information was not registered.
Register the exposure menu with the user utility.
13471 FFInput
%1 (%2) : All Exposure Menu Register Error.
The exposure menu received as the ordering information was not registered.
Register the exposure menu with the user utility.
13472 FFInput
%1 (%2) : Selected Menu is Done. The exposure process for the selected XCON Result Information is exposure menu was already performed. annulled. [%3] The result data received from the XCON will be discarded.
13473 FFInput
%1 (%2) : Menu is not Selected. XCON Result Information is annulled. [%3]
13474 FFInput
%1 (%2) : Exceeded the Limitation The XCON parameter was improperly set. Value of XCON Exposure Data. [%3 = %4]
13475 FFInput
%1 (%2) : Failed in Ordering Data. Illegal data was contained in the study [RIS] information received from the RIS.
13476 FFInput
%1 (%2) : Failed in Ordering Data Program error. Convert. Internal Error.
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Remarks
Change the SysConfig settings for the CR-IR 391CL or change the RU connection style.
Program error.
Select a menu for which an exposure process has not been performed.
No exposure menu was selected. The Select a menu for which an exposure result data received from the XCON will be process has not been performed. discarded. Reregister the XCON parameter with the user utility.
CR-IR 391CL Service Manual
Appx MT 1-89
Appx MT 1-90 Event
Event Source
Description
Causes
Remedies
13477 FFInput
%1 (%2) : Exposure Menu Register Error.
The exposure menu received as the ordering information was not registered.
Register the exposure menu with the user utility.
13478 FFInput
%1 (%2) : All Exposure Menu Register Error.
The exposure menu received as the ordering information was not registered.
Register the exposure menu with the user utility.
13479 FFInput
%1 (%2) : Failed in Examination End Command.[Ris]
The order exposure study termination signal was received from the RIS although an order exposure was not received.
Check the RIS settings.
13480 FFInput
%1 (%2) : Failed in Communication with RIS. [%3]%n[%4]
Program error. The problem is attributable to a disconnected line. Invalid parameter.
Check the equipment and cables.
13481 FFInput
%1 (%2) : Illegal Number of Selected Item
Program error.
13482 FFInput
%1 (%2) : Proc UID Get Error
Program error.
13483 FFInput
%1 (%2) : Menu is not Selected. Failed in Getting ID Information
An ID acquisition request was received from built-in type equipment although no exposure menu was selected.
Make a menu selection and then press the OK button on the built-in type Console.
13484 FFInput
%1 (%2) : Failed in the System Start. [Error: OpDcmStandardDx or MenuData.mdb]
Inappropriate installation.
Reinstall the system to secure matching between DX option and menu database.
13485 FFInput
%1 (%2) : Proc UID Get Error
Program error.
13486 FFInput
%1 (%2) : Host Name Get Error
Program error.
13487 FFInput
%1 (%2) : BCR Search Error. [%3:ErrorCode = %4]
Program error.
13488 FFInput
%1 (%2) : MCR Search Error. [%3:ErrorCode = %4]
Program error.
13497 FFInput
%1 (%2) : failed in deleting multibyte data
Program error.
13900 FFInputEz
%1 : Registry Value Get/Set Error Information was not successfully acquired [Key] %2 from the registry. [Exp] %3 %4 %5
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Remarks
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-90
Appx MT 1-91 Event
Event Source
Description
Causes
Remedies
Remarks
13901 FFInputEz
%1 : Database Connection Error [DB] %2 [Exp] %3 %4 %5
13902 FFInputEz
%1 : Database Data Get/Set Error A database information acquisition or [DB] %2 storage failed. [Table] %3 [Field] %4 [Exp] %5
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
13903 FFInputEz
%1 : DDO Data Get/Set Error [Tag] %2 %3 %4 %5
The information acquisition/storage operation was not successfully performed in relation to the image information file (DDO).
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
13904 FFInputEz
%1 : Other Error [Procedure] %2 [ErrorCode] %3 [Exp] %4 %5
Abnormal patient information was transmitted from the receipt computer.
Correct the abnormal patient information, and transmit the corrected patient information from the receipt computer.
(Not used.)
13910 FFInputEz
%1 : [Starts] %2 %3 %4 %5
(Not used.)
(Not used.)
(Not used.)
13911
FFInputEz
%1 : [Normal Termination] %2 %3 %4 %5
(Not used.)
(Not used.)
(Not used.)
13912 FFInputEz
%1 : [Forced Termination] %2 %3 %4 %5
(Not used.)
(Not used.)
(Not used.)
13998 FFInput
Undefined Error, Component is [%1], Procedure is [%2], Msg is [%3]
Program error.
13998 FFInput
%1 (%2) : [%3]
General information event log.
13999 FFIdDepartSelect
%1 (%2) : Unknown Error%n Error Code [%3]
Program error.
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An attempt to establish the connection to a Check whether the SQL service manager (Not used.) database failed. is operating normally. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
This is not error information.
CR-IR 391CL Service Manual
Appx MT 1-91
Appx MT 1-92 Event
Event Source
Description
Causes
Remedies
Remarks
13999 FFIdMenuChange
%1 (%2) : Unknown Error%n Error Code [%3]
Program error.
13999 FFIdParamedic Select
%1 (%2) : Unknown Error%n Error Code [%3]
Program error.
13999 FFIdPatInfoInput
%1 (%2) : Unknown Error%n Error Code [%3]
Program error.
13999 FFInput
[%s] %s (%s) : %s> Unknown Error
Program error.
13999 FFIdIndividualSelect
%1 (%2) : Unknown Error%n Error Code [%3]
Program error.
14000 FFDataBaseCtrl
Logical Program Error. %n %1 %n %2
A program error occurred.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14001 FFDataBaseCtrl
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14002 FFDataBaseCtrl
Retry is success. %n %1 %n %2
The database access was successfully retried.
There is no particular problem.
[%1, %2]: Detailed information
14003 FFDataBaseCtrl
Catch DB exception. %n %1 %n %2
A warning was issued when an attempt was made to access a database.
There is no particular problem.
[%1, %2]: Detailed information
14004 FFDataBaseCtrl
ADO Instance Error. %n %1 %n %2
An error occurred when an attempt was made to access a database.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14005 FFDataBaseCtrl
DB Connect Error. %n %1 %n %2
An error occurred when an attempt was made to connect the database.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14006 FFDataBaseCtrl
StoredParam Error. %n %1 %n %2
An error occurred when an attempt was made to access a database.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14007 FFDataBaseCtrl
Variant Empty Error. %n %1 %n %2
An error occurred when an attempt was made to access a database.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14008 FFDataBaseCtrl
Invalid Retry Num. %n %1 %n %2
An error occurred when an attempt was made to access a database.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14009 FFDataBaseCtrl
Invalid Ex. %n %1 %n %2
An error occurred when an attempt was made to access a database.
Restart the server computer.
(Not used.) [%1, %2]: Detailed information
14625 FCRWeb
It failed in the convert of client IP_Address.
A program error occurred.
The program might be faulty. Check the operations performed before and after the error occurrence, and obtain the maintenance log with the Backup Utility. Send then the maintenance log to the manufacturer. Proceed with the processing.
14626 FCRWeb
It failed in the acquisition of the client mode.
A program error occurred.
The program might be faulty. Check the operations performed before and after the error occurrence, and obtain the maintenance log with the Backup Utility. Send then the maintenance log to the manufacturer. Proceed with the processing.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Appx MT 1-92
Appx MT 1-93 Event
Event Source
Description
Causes
Remedies
Remarks
14900 FFInputEz
%1 : Registry Value Get/Set Error Information was not successfully acquired [Key] %2 from the registry. [Exp] %3 %4 %5
14901 FFInputEz
%1 : Database Connection Error [DB] %2 [Exp] %3 %4 %5
14902 FFInputEz
%1 : Database Data Get/Set Error A database information acquisition or [DB] %2 storage failed. [Table] %3 [Field] %4 [Exp] %5
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
14903 FFInputEz
%1 : DDO Data Get/Set Error [Tag] %2 %3 %4 %5
The information acquisition/storage operation was not successfully performed in relation to the image information file (DDO).
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
14904 FFInputEz
%1 : Other Error [Procedure] %2 [ErrorCode] %3 [Exp] %4 %5
Abnormal patient information was transmitted from the receipt computer, or the transmitted patient information was not successfully operated on.
19102 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSystem error
An exception error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
19141 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nex
An exception error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
An attempt to establish the connection to a Check whether the SQL service manager database failed. is operating normally Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-93
Appx MT 1-94 Event
Event Source
Description
Causes
Remedies
Remarks
19227 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPadding of IP-address is failed.
IP address padding failed due to an exception error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
19228 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPadding of IP-address is failed.
IP address padding failed due to an exception error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
19300 UserAuth
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nUnknown Error.
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
19400 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe uncertain cause error occurred.
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
19401 FFCustomMsgBox
An error has occurred.
An unknown error occurred.
Restart the server application and the client application. If the same error occurs, restart the system. If the system restarting does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
19706 GeneralImageInfo AccessCom
Logical error.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-01E 04.28.2009 FM5535
CR-IR 391CL Service Manual
Appx MT 1-94
Appx MT 1-95 Event
Event Source
Description
Causes
Remedies
Remarks
19900 FFInputEz
%1 : Registry Value Get/Set Error Information was not successfully acquired [Key] %2 from the registry. [Exp] %3 %4 %5
19901 FFInputEz
%1 : Database Connection Error [DB] %2 [Exp] %3 %4 %5
19902 FFInputEz
%1 : Database Data Get/Set Error A database information acquisition or [DB] %2 storage failed. [Table] %3 [Field] %4 [Exp] %5
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
19903 FFInputEz
%1 : DDO Data Get/Set Error [Tag] %2 %3 %4 %5
The information acquisition/storage operation was not successfully performed in relation to the image information file (DDO).
(Not used.) Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
19904 FFInputEz
%1 : Other Error [Procedure] %2 [ErrorCode] %3 [Exp] %4 %5
The internal setup information was not successfully acquired.
Restart. If the same symptom recurs, perform a reinstallation.
20001 FFCtrlProc
It failed in CreateProcess. It has the possibility that an executive file doesn’t exist. The start treatment can’t be continued. /CtrlProc:RunProc () %1
Subprocess startup failed. The system is Restart. If the same symptom recurs, unstable or the necessary executable file is perform a reinstallation. missing.
20002 FFCtrlProc
Process start information is An illegal parameter was used for process unusual. The start treatment can’t startup. The contents of the process be continued. /CtrlProc:RunProc () information database might be incorrect.
Restart. If the same symptom recurs, perform a reinstallation.
20003 FFCtrlProc
It failed in the completion message preparation treatment. The treatment can’t be continued. /CtrlProc:EndProc ()
Restart.
020-221-01E 04.28.2009 FM5535
Restart the server application and client (Not used.) application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
An attempt to establish the connection to a Check whether the SQL service manager (Not used.) database failed. is operating normally. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
A process termination request message was not successfully created. This error is attributable to resource insufficiency or system instability.
CR-IR 391CL Service Manual
(Not used.)
Appx MT 1-95
Appx MT 1-96 Event
Event Source
Description
Causes
Remedies
20004 FFCtrlProc
It failed in the completion message transmitting treatment. The treatment can’t be continued. /CtrlProc:EndProc ()
A process termination request message was not successfully transmitted. This error is attributable to an inoperative transmission destination process or an incorrect transmission destination.
Restart.
20005 FFCtrlProc
It failed in the switching message preparation treatment. The treatment can’t be continued. /CtrlProc:ChangeProc ()
The message for showing/hiding the window was not successfully generated. This error is attributable to resource insufficiency or system instability.
Restart.
20006 FFCtrlProc
It failed in the switching message transmitting treatment. The treatment can’t be continued. /CtrlProc:ChangeProc ()
The message for showing/hiding the window was not successfully transmitted. This error is attributable to an inoperative transmission destination process or an incorrect transmission destination.
Restart. If the same symptom recurs, perform a reinstallation.
20007 FFCtrlProc
It failed in CreateProcess. It has the possibility that an executive file doesn’t exist. The start treatment can’t be continued. /CtrlProc:SetInitProcEnd ()
Subprocess startup failed or the subprocess to be started was not found.
Restart. If the same symptom recurs, perform a reinstallation.
20052 FFCustomMsgBox
A data transfer error occurred in communications between processes.
The program might be stopped.
Restart the server computer.
20054 FFCustomMsgBox
An attempt to acquire system settings failed.
● The process can continue with the standard setting values though it may not function normally.
20062 FFCustomMsgBox
The automatic study data delete function went down because an error occurred in an attempt to automatically delete study data. A database access error occurred.
Restart the server computer.
20062 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause the error had occurred, the Study DB capacity adjustment thread was stopped. \nPlease reactivate server PC.
20063 FFCustomMsgBox
The automatic image data delete function went down because an error occurred in an attempt to automatically delete image data.
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An internal system error occurred when an Restart. If the same symptom recurs, attempt was made to automatically delete perform a reinstallation. study data.
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-96
Appx MT 1-97 Event
Event Source
Description
Causes
20063 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause the error had occurred, the HDD capacity adjustment thread was stopped. \nPlease reactivate server PC.
20064 FFCustomMsgBox
The automatic patient information delete function went down because an error occurred in an attempt to automatically delete patient information. A database access error occurred.
20064 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause the error had occurred, the Patient DB capacity adjustment thread was stopped. \nPlease reactivate server PC.
20065 FFCustomMsgBox
A function to automatically delete uncontrolled/temporarily stored images went down because an error occurred with that processing. A database access error occurred.
20065 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause the error had occurred, the Reference Images delete thread was stopped. \nPlease reactivate server PC.
20071 FFCustomMsgBox
[20071] Failed in the output of Just as the message states. image. > Check the study that is not yet output or the output device and try again.
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Remedies
An internal system error occurred when an Restart. If the same symptom recurs, attempt was made to automatically delete perform a reinstallation. image data.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
An internal system error occurred when an Restart. If the same symptom recurs, attempt was made to automatically delete perform a reinstallation. patient information.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
An internal system error occurred when an Restart. If the same symptom recurs, attempt was made to automatically delete perform a reinstallation. a temporal/stored image.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-97
Appx MT 1-98 Event
Event Source
Description
Causes
Remedies
Remarks
20072 FFCustomMsgBox
[20072] Failed in saving JPEG/ Just as the message states. BMP file as the Patient ID contains invalid character for file name. > Delete the following characters from the Patient ID and try again. + “¥”, “/”, “:” ,“*”, “?”, ““”, “”, “|”
20073 FFCustomMsgBox
Initialization process of linkage with the receipt computer function failed.
● System settings may not have been finished correctly. Contact your service engineer.
20073 FFRoutine
ErrorCode:%1%nSubSystem:%2 The function for linkage with the receipt %nSourceFile:%3%nSpotCode:% computer was not successfully initialized. 4%nFFStdReceCom Initialize Error (FujitsuStdReceCom Initialize Error):%5%n
Check the system settings.
20074 FFCustomMsgBox
Patient information transferred from the receipt computer is illegal.
● Confirm the unregistered patient information and re-register.
20074 FFRoutine
ErrorCode:%1%nSubSystem:%2 Illegal patient information was transmitted %nSourceFile:%3%nSpotCode:% from the receipt computer. 4%nThe data received by the receipt computer is illegal.
Check for unregistered patient information, %1=Error Code: The code that uniquely and then perform the registration procedure identifies an error. again. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20075 FFCustomMsgBox
A communication error occurred with the receipt computer.
● Ensure that the network has been connected correctly to the receipt computer.
20075 FFRoutine
ErrorCode:%1%nSubSystem:%2 An abnormality occurred in the %nSourceFile:%3%nSpotCode:% communication with the receipt computer. 4%nAbnormality occurred by the communication with the receipt computer.
Check the network connection to the receipt computer.
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CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-98
Appx MT 1-99 Event
Event Source
Description
20076 FFCustomMsgBox
A creation of a patient information file failed while processing data from the receipt computer.
20076 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed in the generation of the patient information file.
20077 FFCustomMsgBox
An access to the patient information database failed while processing data from the receipt computer.
20077 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed in the access to the data base.
20078 FFCustomMsgBox
Processing a patient information file failed while handling data from the receipt computer.
20078 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed in the file processing of patient information.
20079 FFCustomMsgBox
A patient information file analysis failed while handling data from the receipt computer.
20079 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nIt failed in the analysis of the file of patient information.
020-221-02E 01.08.2010 FM5563
Causes
Remedies
Remarks
● Confirm the disk space and re-register. The patient information file was not successfully created when an attempt was made to process the data received from the receipt computer.
Check the amount of free disk space, and then perform the registration procedure again.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
● Restart the server computer and retry. Contact your service engineer if the same symptom recurs even after it has been restarted. The patient information database was not successfully accessed when an attempt was made to process the data received from the receipt computer.
Restart the server computer.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
● Confirm the unregistered patient information and re-register. The patient information file was not successfully processed when an attempt was made to process the data received from the receipt computer.
Check for unregistered patient information, %1=Error Code: The code that uniquely and then perform the registration procedure identifies an error. again. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). ● Confirm the unregistered patient information and re-register.
The patient information file was not successfully analyzed when an attempt was made to process the data received from the receipt computer.
Check for unregistered patient information, %1=Error Code: The code that uniquely and then perform the registration procedure identifies an error. again. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-99
Appx MT 1-100 Event
Event Source
Description
Causes
Remedies
Remarks
20080 FFCustomMsgBox
An acquisition of option information failed.
The process can continue with the standard setting values though it may not function normally.
20080 FFRoutine
ErrorCode:%1%nSubSystem:%2 The option information was not %nSourceFile:%3%nSpotCode:% successfully acquired. 4%nIt failed in the acquisition of option key information on receipt computer communication.\n The default value is used.
Install the option key for linkage with the receipt computer.
20081 FFCustomMsgBox
An Access to the directory setting file failed.
● The process can continue with the standard setting values though it may not function normally.
20081 FFRoutine
ErrorCode:%1%nSubSystem:%2 The directory setup file was not %nSourceFile:%3%nSpotCode:% successfully accessed. 4%nIt failed in the acquisition of directory information.\n The default value is used.\n
Reinstall the system.
20082 FFCustomMsgBox
A fatal error occurred in the linkage with the receipt computer.
● Restart the server computer and retry. Contact your service engineer if the same symptom recurs even after it has been restarted.
20082 FFRoutine
ErrorCode:%1%nSubSystem:%2 A fatal error occurred when an attempt was Restart the server computer. %nSourceFile:%3%nSpotCode:% made to execute the function for linkage 4%nThe fatal error occurred by with the receipt computer. the communication with the receipt computer.\nPlease reactivate server PC.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20102 FFCustomMsgBox
Setup incompleted.
Main
20104 FFCustomMsgBox
Failed in securing system settings. It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
20104 FFMain
It failed in the acquisition of the configuration information. The initialization treatment can’t be continued. /MainProcess:Main ()
020-221-01E 04.28.2009 FM5535
Application key software is not installed.
An attempt to acquire the configuration information failed. The problem is attributable to improper installation or system instability.
Install the application key.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Main
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Appx MT 1-100
Appx MT 1-101 Event
Event Source
Description
Causes
Remedies
Remarks
20105 FFCustomMsgBox
Failed in accessing the process control database.
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
20105 FFMain
It failed in the acquisition of the process information data base. The initialization treatment can’t be continued. /MainProcess:Main ()
Data was not successfully acquired from the process information database. This error is attributable to improper installation or system instability.
20106 FFCustomMsgBox
Failed in accessing the message distribution control database.
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
20106 FFMain
It failed in opening of the message data base. The initialization treatment can’t be continued. /MainProcess:Main ()
The message database was not successfully opened. This error occurred due to an improper installation or system instability.
Restart. If the same symptom recurs, perform a reinstallation.
20108 FFCustomMsgBox
Failed in process activation.
A subprocess was not successfully started up for some reason.
View the event logs around to examine the Main cause.
20108 FFMain
It failed in the start of the subprocess. The initialization treatment can’t be continued. /MainProcess:Main ()
Subprocess startup failed. This error is attributable to improper installation or system instability.
Restart. If the same symptom recurs, perform a reinstallation.
20110
FFCustomMsgBox
Failed in initialization processing.
The subprocess failed to start up. It is conceivable that the system is unstable.
Restart. If the same symptom recurs, perform a reinstallation.
20110
FFMain
The subprocess failed to start up. It failed in the start of the subThis error is attributable to improper process. The initialization treatment can’t be continued. installation or system instability. /MainProcess:m_ProcessControl_ OnRunProcComplete ()
Restart. If the same symptom recurs, perform a reinstallation.
20118
FFCustomMsgBox
Failed in process termination.
Nothing particular.
20118
FFMain
It failed in the completion of the The subprocess was not successfully sub-process. /MainProcess:Proce terminated. It is conceivable that the ssEndRequirement () system was unstable.
Restart.
20124 FFCustomMsgBox
Failed in process switchover.
A subprocess was not successfully controlled for some reason.
View the event logs around to examine the Main cause.
20124 FFMain
It failed in switching of the process. /MainProcess:xxxxx
Subprocess changeover failed. This error is attributable to an inactive subprocess or system instability.
Restart.
20140 FFCustomMsgBox
Startup processing was discontinued because the SQL server was not up and running.
Restart the server computer.
020-221-01E 04.28.2009 FM5535
An error occurred for some reason during subprocess end processing
Main
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Main
Main
Main
Appx MT 1-101
Appx MT 1-102 Event
Event Source
Description
Causes
20140 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause SQL Server did not operate, the start processing in the MainProcess was discontinued. %n Please reactivate server PC after installing SQL Server.
The startup process for the main process was aborted because the SQL server was not running.
Start the SQL server and restart the server %1=Error Code: The code that uniquely application. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20141 FFCustomMsgBox
System startup processing aborted because the IIS has not started.
The IIS is not running.
Restart the server computer.
20141 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause IIS (Internet Information Service) did not operate, the start processing in the MainProcess was discontinued. %n Please reactivate server PC after installing IIS.
The startup process for the main process was aborted because the IIS was not running.
Start the SQL server and restart the server %1=Error Code: The code that uniquely application. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20143 FFCustomMsgBox
System startup processing aborted because Backup Utility, User Utility or Service Utility has started.
The Backup Utility, User Utility, or Service Utility is running.
Shutdown the Utility and retry.
20143 FFMain
Exit the utility and then restart the server ErrorCode:%1%nSubSystem:%2 The startup process for the main process %nSourceFile: %3%nSpotCode: was aborted because a utility was running. application. %4%nBecause utility started, the start processing in the MainProcess was discontinued. %n Please reactivate the MainProcess after ending utility.
20147 FFCustomMsgBox
Startup of Backup Utility failed.
20147 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the start of the backup utility.%n Please reactivate server PC.
20148 FFCustomMsgBox
Startup of Service Utility failed.
020-221-01E 04.28.2009 FM5535
Remedies
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An attempt to start the Backup Utility failed. Restart the server PC and then retry. This failure is attributable to OS resource insufficiency.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-102
Appx MT 1-103 Event
Event Source
Description
Causes
20148 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the start of the service utility.%n Please reactivate server PC.
20149 FFCustomMsgBox
Startup of User Utility failed.
20149 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the start of the user utility.%n Please reactivate server PC.
An attempt to start the User Utility failed. This error is attributable to OS resource insufficiency.
20154 FFCustomMsgBox
Failed in accessing the character string database.
The problem is attributable to the character string database.
20154 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed from LangStr.MDB to the acquisition of the character string.%n Please reactivate server PC.
20156 FFCustomMsgBox
System startup processing aborted because acquisition of software version information failed.
20157 FFCustomMsgBox
Event resources used for notifying the client of the server status could not be secured.
20157 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the notification that the server starts. %n Please reactivate server PC.
020-221-01E 04.28.2009 FM5535
The Service Utility was not successfully started. This error is attributable to OS resource insufficiency.
Remedies Restart the server PC and then retry.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. Restart the server PC and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
A character string was not successfully acquired from the character string database. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Registry information may have been damaged.
Restart the server computer.
Restart the server computer. The server startup status notification process failed. This error is attributable to OS resource insufficiency.
Restart the server application. If the same error recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-103
Appx MT 1-104 Event
Event Source
Description
Causes
Remedies
Remarks
20158 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nInformation.
Information (the information is set forth below). Server application version information.
Nothing particular.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20159 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in reading the Bitmap file.%n Please reactivate server PC.
An attempt to read the bitmap file failed. The file may be damaged.
Restart the server PC and retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20160 FFCustomMsgBox
Startup of the disk tool failed.
20160 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the start of the disk copy tool.%n Please reactivate server PC.
20161 FFCustomMsgBox
Writing the OS onto the event log was disabled.
20163 FFCustomMsgBox
The server application has already been up and running.
20167 FFMain
Checking of the endoscope image A failure occurred in an attempt to confirm reception of an endoscopic image folder. receiving folder has failed.%n Restart the server computer and check the setting for endoscope image import function.%n Contact your service engineer if the same symptom recurs even after it has been restarted. %n
Restart the server computer and check setup conditions of the endoscopic image import function. If the same error recurs, reinstall the program. If the situation still does not improve, check conditions of the error occurrence and submit the related event log to the manufacturer.
20200 FFCustomMsgBox
Initialization has incompleted. *Image viewer may not work correctly. Restart Client Application.
Restart the client application. If the problem still exists, contact your service engineer.
20300 FFCustomMsgBox
Use of these search conditions is disabled as they are in actual use at present.
020-221-02E 01.08.2010 FM5563
Restart the server computer. The disk copy tool was not successfully started. The error is attributable to OS resource insufficiency.
Restart the server PC and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
An exception might have occurred.
CR-IR 391CL Service Manual
Appx MT 1-104
Appx MT 1-105 Event
Event Source
Description
Causes
Remedies
20301 FFCustomMsgBox
Search conditions are deleted.
20303 FFCustomMsgBox
These search conditions cannot be changed because they have already been determined.
20305 FFCustomMsgBox
An attempt to acquire search conditions resulted in a failure.
Check connection to the server computer and then retry.
20306 FFCustomMsgBox
Display of search conditions edit window resulted in a failure.
Check connection to the server computer and then retry.
20307 FFCustomMsgBox
Storage of new search conditions resulted in a failure.
Check connection to the server computer and then retry.
20308 FFCustomMsgBox
Orderly arrangements of search conditions terminated abnormally.
Retry.
20309 FFCustomMsgBox
Storage of updated search conditions resulted in a failure.
Retry.
20311
FFCustomMsgBox
A failure occurred when setting initial search conditions.
Check connection to the server computer and then retry.
20312 FFCustomMsgBox
A failure occurred when setting initial search conditions.
20313 FFCustomMsgBox
A failure occurred when setting initial search conditions.
Check connection to the server computer and then retry.
20314 FFCustomMsgBox
An error occurred at startup of the image viewer.
Check connection to the server computer and then retry.
20315 FFCustomMsgBox
An error occurred at startup of the study start window.
Check connection to the server computer and then retry.
20316 FFCustomMsgBox
An error occurred at startup of the study edit window.
Check connection to the server computer and then retry.
20317 FFCustomMsgBox
An error occurred while handling lock processing to delete studies.
Check connection to the server computer and then retry.
20318 FFCustomMsgBox
An error occurred while handling unlock processing to delete studies.
Check connection to the server computer and then retry.
20319 FFCustomMsgBox
An error occurred in an attempt to acquire disk information.
Check connection to the server computer and then retry.
20320 FFCustomMsgBox
An error occurred in an attempt to acquire disk information.
Check connection to the server computer and then retry.
20321 FFCustomMsgBox
An error occurred when deleting a study.
Check connection to the server computer and then retry.
20322 FFCustomMsgBox
An error occurred at startup of the C@Rna study reservation window.
Check connection to the server computer and then retry.
020-221-02E 01.08.2010 FM5563
Remarks
Press OK to delete the search conditions. Otherwise, press Cancel.
Studies are locked by another user.
Unlock studies and retry.
CR-IR 391CL Service Manual
Appx MT 1-105
Appx MT 1-106 Event
Event Source
Description
Causes
Remedies
20323 FFCustomMsgBox
An error occurred during film output processing.
20324 FFCustomMsgBox
[20324] An error occurred while JPEG/BMP file is being output. > Check the connection to the network cable and try again. + If it does not resolve, contact your service engineer.
20325 FFCustomMsgBox
An error occurred during storage disk output processing.
Check connection to the server computer and then retry.
20326 FFCustomMsgBox
An error occurred during work disk output processing.
Check connection to the server computer and then retry.
20327 FFCustomMsgBox
An error occurred when processing transfer of image data to the C@Rna data center.
Check connection to the server computer and then retry.
20328 FFCustomMsgBox
Selected studies are deleted.
Press OK to delete the selected studies. Otherwise, press Cancel.
20330 FFCustomMsgBox
Necessary processing was disabled. Selected studies might have been deleted.
Retry.
20332 FFCustomMsgBox
A failure occurred when searching for study data within a disk
Check connection to the server computer and then retry.
20335 FFCustomMsgBox
[20335] Layout of the screen was Just as the message states. not performed correctly. *Ensure that the network cable has been connected correctly and retry. >Contact your service engineer if the same symptom recurs even after it has been retried.
20336 FFCustomMsgBox
Some of the studies have been locked.
20337 FFCustomMsgBox
All of the selected studies have been locked.
20338 FFCustomMsgBox
The current user will be logged off the system.
Press OK to log off. Otherwise, press Cancel.
20339 FFCustomMsgBox
Application will be terminated.
Press OK to shut down the system. Otherwise, press Cancel.
20341 FFCustomMsgBox
Communication with the EMR resulted in a failure.
Confirm connection to the EMR device and retry.
020-221-02E 01.08.2010 FM5563
Remarks
Check connection to the server computer and then retry. Just as the message states.
Press OK to continue the process. Otherwise, press Cancel. The study is locked by another user.
Unlock such studies and then retry.
CR-IR 391CL Service Manual
Appx MT 1-106
Appx MT 1-107 Event
Event Source
Description
Causes
Remedies
20342 FFCustomMsgBox
The system has not been logged on.
Retry after you have logged on the system.
20343 FFCustomMsgBox
The system has been logged off.
Retry after you have logged on the system.
20344 FFCustomMsgBox
The system has been either logged off or logged on by different users.
Retry after you have logged on the system.
20345 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
20346 FFCustomMsgBox
An error occurred.
Check the connection, and then retry.
20350 FFCustomMsgBox
The processing cannot be continued in the specified study.
The study is locked by another user.
20351 FFCustomMsgBox
[20351] A study is being performed *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
Just as the message states.
20352 FFCustomMsgBox
[20352] A study is being performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
Just as the message states.
20353 FFCustomMsgBox
The study cannot be processed because it is controlled.
20354 FFCustomMsgBox
The study cannot be processed because it is uncontrolled.
20355 FFCustomMsgBox
[20355] The operation cannot be Just as the message states. performed because the study status is Reservation. *Please try again after completing the study.
20356 FFCustomMsgBox
[20356] The operation cannot be Just as the message states. performed because the study status is Exposing. *Please try again after completing the study.
020-221-02E 01.08.2010 FM5563
Remarks
Unlock such study and then retry.
CR-IR 391CL Service Manual
Appx MT 1-107
Appx MT 1-108 Event
Event Source
Description
Causes
Remedies
20357 FFCustomMsgBox
[20357] The operation cannot be performed because the study status is Finish Exposure. *This feature is available to the studies that have been “Verified”.
20358 FFCustomMsgBox
The operation cannot be performed because the study status is Verified.
20359 FFCustomMsgBox
The study cannot be processed because the storage/print status is Waiting.
20360 FFCustomMsgBox
The study cannot be processed because the storage/print status is Processing.
20361 FFCustomMsgBox
The study cannot be processed because storage or printing has already been done.
20362 FFCustomMsgBox
The study cannot be processed because it is locked so as not to be deleted.
20363 FFCustomMsgBox
The study cannot be processed because it is unlocked so as to be deleted.
20364 FFCustomMsgBox
The study cannot be processed because it is uncontrolled.
20365 FFCustomMsgBox
The study cannot be processed because there are some unexposed menus.
20366 FFCustomMsgBox
The study cannot be processed because all menus remain unexposed.
All menus are unexposed.
20367 FFCustomMsgBox
The study cannot be processed because all images are effective.
All images are effective.
20369 FFCustomMsgBox
An attempt to acquire IP address of this equipment resulted in a failure.
Retry after you have logged on the system.
20370 FFCustomMsgBox
An attempt to acquire IP address of the EMR resulted in a failure.
Retry after you have logged on the system.
20371 FFCustomMsgBox
Settings for the use of EMR have not been activated.
Activate the settings for the use, and then retry.
20375 FFCustomMsgBox
A failure occurred in an attempt to cancel image capture processing.
20376 FFCustomMsgBox
Image acquisition failed.
020-221-02E 01.08.2010 FM5563
Remarks
Just as the message states.
● Select “Image Viewer” to confirm the image.
CR-IR 391CL Service Manual
Appx MT 1-108
Appx MT 1-109 Event
Event Source
Description
Causes
Remedies
20377 FFCustomMsgBox
The drive is in use.
20378 FFCustomMsgBox
The drive has not been connected.
20379 FFCustomMsgBox
No available disk has been inserted.
20380 FFCustomMsgBox
[20380] Certain study could not be Just as the message states. imported. * If the disk is a PDI disk, view the image using a viewer provided with PDI. * When importing from other than a disk for storage, check the patient information, and set up the patient ID correctly.
20381 FFCustomMsgBox
No disk has been inserted into the selected drive.
20382 FFCustomMsgBox
Necessary processing is disabled to perform because the study includes mis-exposed images.
20383 FFCustomMsgBox
Necessary processing is disabled to perform because all images of the study are mis-exposed.
20384 FFCustomMsgBox
Necessary processing was disabled because a failure occurred in an attempt to acquire study status information from the database.
Retry.
20385 FFCustomMsgBox
Necessary processing was disabled because an exceptional error occurred.
Retry.
20390 FFCustomMsgBox
An error occurred when registering search conditions.
● Ensure that the network cable has been connected correctly and retry. Contact your service engineer if the same symptom recurs even after it has been retried.
20391 FFCustomMsgBox
Some of the studies cannot be handled.
❍ Do you wish to continue processing? Unexposed menus will be deleted. Studies that have no exposed menus will be deleted.
20392 FFCustomMsgBox
There are some studies including unexposed menu.
❍ Do you wish to delete unexposed menus? Studies that have no exposed menus will be deleted.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-109
Appx MT 1-110 Event
Event Source
Description
Causes
Remedies
20393 FFCustomMsgBox
The number of screens that can be displayed exceeded the allowable limit.
● Close some windows displaying and retry.
20394 FFCustomMsgBox
An error is received from the EMR.
● Contact your administrator.
20395 FFCustomMsgBox
A fatal error occurred.
● Contact your administrator.
20396 FFCustomMsgBox
No study of patient that is displayed on the EMR exists.
20397 FFCustomMsgBox
An attempt to acquire setting information of the EMR resulted in a failure.
● Restart this system and retry.
20398 FFCustomMsgBox
Selected image has already been deleted.
● Retrieve image data from disks for storage and retry.
20399 FFCustomMsgBox
Selected image of study exists in the local disk.
20400 FFCustomMsgBox
The following error occurred when deleting a study in which all menus remain unexposed.
20401 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe C@RnaURL collection is not made.
20401 FFCustomMsgBox
The following error occurred when deleting a study in which all menus remain unexposed.
20402 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe prohibited character is included. (%5)
An unacceptable character is included in Check the input value. the patient ID. You cannot use “ ”, “#”, “%”, “&”, “'”, “+”, “?”, “\”, “/”, “●”, “@”, 1-byte Katanaka characters, 2-byte characters, or a character string consisting of a blank only.
20402 FFCustomMsgBox
No disk is inserted or the disk has been exchanged for another one.
❍ Insert a correct disk.
020-221-02E 01.08.2010 FM5563
Remarks
● This study is being outputted. The C@RnaURL collection is not created.
Check that the C@Rna client is installed.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
● The study is locked to delete.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Input value ➔ Unacceptable characters that caused an error to occur.
Appx MT 1-110
Appx MT 1-111 Event
Event Source
Description
Causes
Remedies
20403 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to acquire C@RnaURL failed. %nSourceFile: %3%nSpotCode: %4%nIt failed in the acquisition of C@RnaURL.
20403 FFCustomMsgBox
Image acquisition is canceled.
20404 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe number of maximum bytes is exceeded. (%5)
20404 FFCustomMsgBox
The data received from the EMR is illegal.
20405 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe registry key is not found. (%5)
The registry key was not found.
20405 FFCustomMsgBox
The server device could not be accessed.
In an environment where multiple client Retry the operation. computers are connected, this can occur If the problem is not resolved, restart the when the study list window is operated with client application. a high server load.
20406 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe number of arrays of property specification values is not corresponding to the number of buttons.
An exception occurred when a method for Run Proc execution was used. An internal system error occurred.
020-221-02E 01.08.2010 FM5563
Check that the C@Rna client is installed.
The maximum permissible number of bytes Check the input value. was exceeded.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Input value
● Contact your administrator. Check the registry key.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Target registry key
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-111
Appx MT 1-112 Event
Event Source
Description
Causes
Remedies
20406 FFCustomMsgBox
The number of studies that can be displayed on Viewer exceeded the allowable limit.
20407 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed from character string DB to the acquisition of the character string list.
20407 FFCustomMsgBox
The set contents are possibly incorrect.
20408 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nProcessing has already been begun.
20408 FFCustomMsgBox
Failed in output process.
20409 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDevice List Get Error!
20409 FFCustomMsgBox
Patient ID entered includes characters prohibited to use.
● Following characters are not allowed to use for Patient ID. Re-input correctly. “ ” # %% && ’ + ? \ / ● @ en-size-kana em-size-characters spaces-only
20410 FCRWeb
ErrorCode:%1%nSubSystem:%2 The NetConfig.mdb file could not be %nSourceFile: %3%nSpotCode: opened. The file might be nonexistent or %4%nNetConfig.mdb Open Error! damaged.
Check NetConfig.mdb.
020-221-02E 01.08.2010 FM5563
Remarks
● Reduce the number of studies to be selected and retry. A character string list was not successfully acquired from the character string database. The LangStr.mdb file might be missing or damaged.
Check LangStr.mdb.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
● Input correctly. The request was ignored because the process for acquiring data from the media already started.
Carry it out again after a while.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
● Confirm the status of connection device. The equipment list could not be acquired. The NetConfig.mdb file might be missing or damaged.
Check NetConfig.mdb.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-112
Appx MT 1-113 Event
Event Source
Description
Causes
20411
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nProcessing has already been begun.
A process is already started.
20411
FFCustomMsgBox
[20411] An error occurred during the screen display processing. *Restart the client application. >If restarting does not resolve, contact your service engineer.
Just as the message states.
20412 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nRequestProc (%5)
The acquisition request could not be registered. It is conceivable that no medium was connected.
20412 FFCustomMsgBox
Initialization of Image Link function could not be performed.
20413 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nGetRetrieveStatus (%5)
20413 FFCustomMsgBox
An error occurred in Image Link function.
020-221-02E 01.08.2010 FM5563
Remedies
Remarks
Since a process is being performed, wait a %1=Error Code: The code that uniquely while and then retry. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Check that a medium is connected.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Details of requested acquisition
● System settings may not have been finished correctly. Contact your service engineer. All image for the study were not successfully acquired from the media. This error is attributable to an incorrect media connection setting, a disconnected media drive, or a damaged media drive.
With the Service Utility, check for incorrect %1=Error Code: The code that uniquely media connection settings. Also, check the identifies an error. DVD drive power supply and cable %2=Subsystem: The subsystem where an connections. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value ● Restart the server computer and retry. Contact your service engineer if the same symptom recurs even after it has been restarted.
CR-IR 391CL Service Manual
Appx MT 1-113
Appx MT 1-114 Event
Event Source
Description
Causes
Remedies
Remarks
20414 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nGetProcStatus (%5)
20414 FFCustomMsgBox
Patient information file analysis failed when processing data received from the electric medical chart.
20415 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nGetNextImageProcStatus (%5)
20415 FFCustomMsgBox
[20415] Failed in saving JPEG/ Just as the message states. BMP file as the Patient ID contains invalid character for file name. > Delete the following characters from the Patient ID and try again. + “¥”, “/”, “:” ,“*”, “?”, ““”, “”, “|”
20416 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe search condition defined from the Hobbit server cannot be acquired.
Defined search conditions could not be acquired from the Hobbit server. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20417 FCRWeb
ErrorCode:%1%nSubSystem: %2%nSourceFile: %3%n SpotCode: %4%nThe numbering processing of the retrieval condition number failed.
The search condition numbering process was not successfully performed. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
One image for the study was not successfully acquired from the media. This error is attributable to an incorrect media connection setting, a disconnected media drive, or a damaged media drive.
With the Service Utility, check for incorrect %1=Error Code: The code that uniquely media connection settings. Also, check the identifies an error. DVD drive power supply and cable %2=Subsystem: The subsystem where an connections. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value Contact your service engineer.
The image recorded on a medium was not successfully registered in the local equipment. This error is attributable to an incorrect media connection setting, a disconnected media drive, or a damaged media drive.
With the Service Utility, check for incorrect %1=Error Code: The code that uniquely media connection settings. Also, check the identifies an error. DVD drive power supply and cable %2=Subsystem: The subsystem where an connections. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-114
Appx MT 1-115 Event
Event Source
Description
20418 FCRWeb
ErrorCode:%1%nSubSystem: %2%nSourceFile: %3%n SpotCode: %4%nThere is no pertinent retrieval condition.
20419 FCRWeb
Causes
Remarks
Restart the server application.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem: An attempt to update a database partly %2%nSourceFile: %3%n failed. The database might not be running. SpotCode:%4%nA part of renewal of DB failed.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20420 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe renewal of DB failed.
An attempt to update a database failed. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20421 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe renewal of DB failed. (%5)
An attempt to update a database failed. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
20422 FCRWeb
ErrorCode:%1%nSubSystem:%2 The added search conditions could not be %nSourceFile: %3%nSpotCode: acquired. The database might not be %4%nThe added search condition running. cannot be acquired. (%5)
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
020-221-02E 01.08.2010 FM5563
There is no pertinent retrieval condition.
Remedies
CR-IR 391CL Service Manual
Appx MT 1-115
Appx MT 1-116 Event
Event Source
Description
Causes
Remedies
Remarks
20423 FCRWeb
ErrorCode:%1%nSubSystem:%2 The added search conditions could not be %nSourceFile: %3%nSpotCode: acquired. The database might not be %4%nThe added search condition running. cannot be acquired.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20424 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nA part of renewal of DB failed.
An attempt to update a database partly failed. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20424 FFCustomMsgBox
Failed in displaying thumbnail images.
In an environment when multiple client computers are connected, this can occur when the server load is high and selected record switching etc. are performed repeatedly on the study list window. Click the update button on the study list window to display again.
Press the update button on the study list window for re-display.
20425 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe renewal of DB failed.
An attempt to update a database failed. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20426 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe search condition is not defined. (QuerySeq:%5)
The search conditions were not specified.
Check whether the ListConfigDB T_ MQUERY_DETAIL table and T_MQUERY record exist.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Query sequence number
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-116
Appx MT 1-117 Event
Event Source
Description
20427 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt started overwriting the search condition that had been selected in a different search condition.
20428 FCRWeb
Causes
Remarks
Nothing particular.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe search condition is not defined. (QueryKey:%5)
Check whether the ListConfigDB T_ MQUERY_DETAIL table and T_MQUERY record exist.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Search query key
20429 FCRWeb
ErrorCode:%1%nSubSystem:%2 The row for display is not selected. %nSourceFile: %3%nSpotCode: %4%nThe row for the display has not been selected.
Select a row.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20430 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe data type of the row cannot be specified.
The data type of the row cannot be identified. The program might be faulty.
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20431 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred when the retrieval was executed.
An error occurred during a search. The database might not be running.
Check that the SQL server is running.
020-221-02E 01.08.2010 FM5563
An attempt was made to overwrite the selected search conditions with different search conditions.
Remedies
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-117
Appx MT 1-118 Event
Event Source
Description
Causes
Remedies
Remarks
20432 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred when the retrieval was executed. (%5)
An error occurred during a search. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
20433 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThere is no operation authority.
The current user does not have operating privilege.
Log in as a user with the operating privileges, and then perform the operation again.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20434 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt is not logged in.
The system has not been logged on.
If log-in is not achieved, log in.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20435 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt was logoffed.
You have been logged off the system.
Retry logging onto the system.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20436 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nUser ID is not found.
The user ID was not found.
If log-in is not achieved, log in.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-118
Appx MT 1-119 Event
Event Source
Description
Causes
Remedies
Remarks
20437 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nURL was not able to be acquired.
The URL could not be acquired. It is conceivable that the server is not connected.
20438 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in patient ID acquisition from the electronic clinical record device.
The patient ID was not successfully Check the connection to the electronic acquired from an electronic medical chart. medical chart. This error is attributable to an unconnected electronic medical chart.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20439 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the DB retrieval. (The patient’s all inspections are retrieved.)
A database search failed (when all patient studies were searched for). The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20440 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the mount.
Mounting failed.
Restart both the server PC and client PC
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20441 FCRWeb
ErrorCode:%1%nSubSystem:%2 The row for display is not selected. %nSourceFile: %3%nSpotCode: %4%nThe row for the display has not been selected.
Select a row.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
Check the connection to the server.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-119
Appx MT 1-120 Event
Event Source
Description
Causes
Remedies
Remarks
20442 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe data type of the row cannot be specified.
The data type of the row cannot be identified. The program might be faulty.
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20443 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred when the retrieval was executed.
An error occurred during a search. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20444 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred when the retrieval was executed. (%5)
An error occurred during a search (%5). The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
20445 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the user information acquisition.
User information acquisition failed. The database might not be running.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20446 FCRWeb
ErrorCode:%1%nSubSystem:%2 The initial search conditions were not %nSourceFile: %3%nSpotCode: successfully updated. The database might %4%nIt failed in the initial retrieval not be running. condition update.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-120
Appx MT 1-121 Event
Event Source
Description
Causes
Remedies
Remarks
20447 FCRWeb
ErrorCode:%1%nSubSystem:%2 The initial search conditions were not %nSourceFile: %3%nSpotCode: successfully updated due to an exclusive %4%nThe initial retrieval condition error. update failed because of an exclusive error.
Check that the study list is activated by the %1=Error Code: The code that uniquely same user at another machine. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20448 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed from character string DB to the acquisition of the character string list.
Check LangStr.mdb.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20449 FCRWeb
ErrorCode:%1%nSubSystem:%2 The character string was not found in the %nSourceFile: %3%nSpotCode: character string database (ID = %5). %4%nThe character string doesn’t The LangStr.mdb file might be damaged. exist in character string DB. (ID=%5)
Check LangStr.mdb.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Character string ID
20450 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe row number of inspection list bind data is not corresponding to the row number of Raoutoskema.
The number of study list bind data rows Restart the server application and client %1=Error Code: The code that uniquely does not agree with the number of layout application. If the same error recurs, identifies an error. schema rows. The program might be faulty. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20451 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe value list cannot be acquired.
The value list could not be acquired. The database might not be running.
020-221-02E 01.08.2010 FM5563
A character string list was not successfully acquired from the character string database. The LangStr.mdb file might be damaged.
Check that the SQL server is running.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-121
Appx MT 1-122 Event
Event Source
Description
Causes
Remedies
Remarks
20452 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe inspection is not specified.
No study was specified.
Select a study and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20453 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt is not logged in.
The system has not been logged on.
If log-in is not achieved, log in.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20454 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nBecause the time-out had been generated, it was logoffed.
Log-off occurred due to a timeout.
Retry logging onto the system.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20455 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe authority was checked by user ID different from the login user.
The user ID used for a privilege check did not match the log-in user. The program might be faulty.
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20456 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThere is no user authority.
You do not have user privileges.
Log in as a user with operating privileges.
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CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-122
Appx MT 1-123 Event
Event Source
Description
Causes
Remedies
Remarks
20457 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exception was generated by the operation authority check processing.
An exception occurred during an operating Restart both the server application and privilege check process. This is an internal client application. If the same error recurs, system error. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20458 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by the DB component (exclusive registration).
An error occurred in a database component Restart both the server application and (exclusive registration). client application. If the same error recurs, An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20459 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exception was generated by the exclusive registration processing.
An exception occurred during an exclusive Restart both the server application and registration process. client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20460 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exception was generated by initial processing of the inspection output.
An exception occurred during the study output initialization process. The program might be faulty.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20461 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in making XML for the output. (%5)
The output XML was not successfully Restart both the server application and created. An internal system error occurred. client application. If the same error recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=XML Filename
Appx MT 1-123
Appx MT 1-124 Event
Event Source
Description
Causes
Remedies
Remarks
Restart both the server application and client application. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20462 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the deletion of the exclusive registration ending inspection.
20463 FCRWeb
ErrorCode:%1%nSubSystem:%2 The URL was not successfully acquired. %nSourceFile: %3%nSpotCode: It is conceivable that the server is not %4%nIt failed in the acquisition of connected. URL. (%5)
Check the connection to the server.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
20464 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by the patient information acquisition processing for the C@Rna inspection reservation specification. (%5)
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
20465 FCRWeb
ErrorCode:%1%nSubSystem:%2 An attempt to acquire C@RnaURL failed. %nSourceFile: %3%nSpotCode: The C@RnaURL client might not exist. %4%nIt failed in the acquisition of C@RnaURL. (%5)
Check that the C@Rna client is installed.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
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The exclusively registered study was not successfully deleted. An internal system error occurred.
An error occurred when a patient information acquisition process was performed for C@Rna study scheduling.
CR-IR 391CL Service Manual
Appx MT 1-124
Appx MT 1-125 Event
Event Source
Description
Causes
Remedies
Remarks
20466 FCRWeb
ErrorCode:%1%nSubSystem:%2 The study status was not successfully %nSourceFile: %3%nSpotCode: updated. The database might not be %4%nIt failed in the update of the running. inspection status.
Check that the SQL server is running.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20467 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed from character string DB to the acquisition of the character string list.
A character string list was not successfully acquired from the character string database. The LangStr.mdb file might be damaged.
Check LangStr.mdb.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20468 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt was not finding of ID in character string DB. (ID=%5)
The ID was not found in the character string database (ID = %5). The LangStr. mdb file might be damaged.
Check LangStr.mdb.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Character string ID
20469 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while outputting it. (ReturnCode=%5)
An error occurred during output. This is an internal system error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Return value
20470 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the deletion of the inspection.
Study deletion failed. An internal system error occurred.
Restart both the server PC and client PC
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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CR-IR 391CL Service Manual
Appx MT 1-125
Appx MT 1-126 Event
Event Source
Description
Causes
20471 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe number of arrays of property specification values is not corresponding to the number of buttons.
An exception occurred when a method for Run Proc execution was used. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20472 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed from character string DB to the acquisition of the character string list.
A character string list was not successfully acquired from the character string database. The LangStr.mdb file might be damaged.
Check LangStr.mdb.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20473 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe number of arrays of property specification values is not corresponding to the number of buttons.
An exception occurred when a method for Run Proc execution was used. An internal system error occurred.
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
20474 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed from character string DB to the acquisition of the character string list.
A character string list was not successfully acquired from the character string database. The LangStr.mdb file might be damaged.
Check LangStr.mdb.
20484 FCRWeb
ErrorCode:%1%nSubSystem:%2 The patient information file (Karte.xml) was Check whether Karte.xml is damaged or %nSourceFile:%3%nSpotCode:% not successfully monitored. contains wrong data. Also, check whether 4%nSystem Exception Error. the image link function is improperly set.
20560 FFCustomMsgBox
Deletion of study has failed.
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This can occur when study deletion is performed simultaneously from multiple computers. (The studies are different studies.)
Remedies
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Retry the operation. If the problem is not resolved, restart the client application.
CR-IR 391CL Service Manual
Appx MT 1-126
Appx MT 1-127 Event 20611
Event Source FFCustomMsgBox
Description [20611] Failed in saving the system settings.
Causes Environmental failure such as communication failure or database failure has occurred.
Remedies Contact your customer service.
20622 Error
[20622] An attempt to acquire Not used. (does not occur) information from the EMR failed. *Please check the display of EMR, and try again. >Contact your service engineer if the same symptom recurs even after it has been retried.
20623 FFCustomMsgBox
[20623] An error occurred when study started. *Restart the system. >If the same symptom recurs even after performing the above, contact our service engineer.
An exception due to incapability to retrieve Restart. If the same symptom recurs, parameters such as user/service settings. contact your service engineer. If the setting file is damaged, reinstall it.
20635 Error
[20635] A fatal error occurred. *Restart the system. >If the same symptom recurs even after performing the above, contact our service engineer.
An exception that occurs in communication with electric medical charts. The cause is probably the incapability to retrieve parameters such as user/service settings.
20662 FFCustomMsgBox
[20662] An attempt to register new study failed. *The original information may have been deleted.
Cannot be restored if already deleted. If A study of the same menu could not be registered when executing the DO function disabled, enable it, and the study can be due to the specified study has been registered. deleted or disabled.
20663 FFCustomMsgBox
[20663] Failed in displaying the Edit/Re-Study screen. *Restart the client application. >If restarting does not resolve, contact your service engineer.
Error that infrequently occurs
1. Click the button again. 2. Restart the client application. 3. Restart the client PC. 4. Restart the server PC.
20664 FFCustomMsgBox
[20664] Failed in displaying the Free-Layout screen. *Restart the client application. >If restarting does not resolve, contact your service engineer.
Error that infrequently occurs
1. Click the button again. 2. Restart the client application. 3. Restart the client PC. 4. Restart the server PC.
20665 FFCustomMsgBox
[20665] Failed in starting the application. *Only available in the installed equipment.
An external application such as electrocardiogram viewer is not installed, or the installation directory path is different from the setting.
Install the said application. Or, if the device that is used are different for each use, make setting so that the button is not displayed. * The setting for display/hide the button is not for each device, but for each user.
20679 FFCustomMsgBox
[20679] Failed in access to the server. There are too many users accessing the server at this time. *After a brief moment, please try again.
A request is denied due to excessive access to the server device.
1. Try again after a while. 2. Close the unused applications.
020-221-02E 01.08.2010 FM5563
Remarks
Restart. If the same symptom recurs, contact your service engineer. Verify the connection setting between electric medical charts and CR-IR 391CL. If the setting file is damaged, reinstall it.
CR-IR 391CL Service Manual
Appx MT 1-127
Appx MT 1-128 Event
Event Source
Description
Causes
Remedies
20700 FFCustomMsgBox
[20700] Approaching the limit of Capacity of either StudyDB or PatientDB is Contact your customer service. the database file size. approaching to its limit. *You need to upgrade the database. >Because the system will become unable to operate, please contact your service engineer immediately.
20701 FFCustomMsgBox
[20701] There is not enough hard Not enough hard disk space for the entire disk space required to operate the system. system. *You need to add a hard drive. >Because the system will become unable to operate, please contact your service engineer immediately.
Add a NAS.
20702 FFCustomMsgBox
[20702] Initialization process failed. *Restart the server computer. >Contact your service engineer if the same symptom recurs even after it has been restarted.
Failure.
Restart both the server application and the client application. If the problem still exists or the same symptom recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
20703 FFCustomMsgBox
[20703] Failed in access to a network hard drive. *Please check the status of the power and network connections. >If the problem persists, please contact your service engineer for maintenance.
Not connected to the NAS.
Confirm the network connection to the NAS and the power of the NAS.
20704 FFCustomMsgBox
[20704] Failed in processing the data transfer. *Please check the status of the power and network connections. >If the problem persists, please contact your service engineer for maintenance.
Not connected to the NAS. Or failure
Confirm the network connection to the NAS and the power of the NAS.
20705 FFCustomMsgBox
Not connected to the NAS. [20705] Failed in configuring a network drive and obtaining information. *Please check the power of a hard drive and network connections, and try again.
Confirm the network connection to the NAS and the power of the NAS.
20706 FFCustomMsgBox
[20706] Backup process failed. Not connected to the NAS. *Please check the power of a hard Or failure drive and network connections. >If the problem persists, please contact your service engineer for maintenance.
Confirm the network connection to the NAS and the power of the NAS.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-128
Appx MT 1-129 Event
Event Source
Description
Causes
Remedies
Remarks
20707 FFCustomMsgBox
[20707] A timeout occurred. *Restart the system and make a backup again. >If the problem persists, please contact your service engineer for maintenance.
Failure.
Restart both the server application and the client application. If the problem still exists or the same symptom recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
20720 FFCustomMsgBox
[20720] Failed in exporting database > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Occurs when failed to importing the breed and species csv file.
Just as the message states.
Only for veterinary hospital.
20721 FFCustomMsgBox
[20721] Failed in importing database. > Check “Error.log” file in the selected folder and try again.
Occurs when failed to importing the breed and species csv file.
Just as the message states.
Only for veterinary hospital.
20724 FFCustomMsgBox
[20724] Failed in importing database. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Occurs when failed to importing the breed and species csv file.
Just as the message states.
Only for veterinary hospital.
20725 FFCustomMsgBox
[20725] Failed in reading in CSV file. > Check the data and character string of the file and try again.
Occurs when failed to importing the breed and species csv file.
Just as the message states.
Only for veterinary hospital.
20727 FFCustomMsgBox
[20727] Failed in obtaining information from database. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Just as the message states.
Only for veterinary hospital.
20728 FFCustomMsgBox
[20728] Failed in registering for database. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Just as the message states.
Only for veterinary hospital.
20760 FFCustomMsgBox
[20760] Failed in registering the study. *Restart the server computer. >Contact your service engineer if the same symptom recurs even after it has been restarted.
This error is attributable to an inactive server application.
020-221-02E 01.08.2010 FM5563
● Restart the server computer and retry. ● Contact your service engineer if the same symptom recurs even after it has been restarted.
CR-IR 391CL Service Manual
Appx MT 1-129
Appx MT 1-130 Event
Event Source
Description
Causes
Remedies
20785 FFCustomMsgBox
[20785] Failed in initializing the list. *Restart the server computer. >Contact your service engineer if the same symptom recurs even after it has been restarted.
An exception might have occurred during the initialization process for the list.
Just as the message states.
20786 FFCustomMsgBox
[20786] Failed in initializing the list. *Restart the server computer. >Contact your service engineer if the same symptom recurs even after it has been restarted.
An exception might have occurred during the study data retrieving process from the list.
Just as the message states.
20787 FFCustomMsgBox
[20787] Failed in updating the list. An exception might have occurred during the updating process after retrieving the *Please update the list again. >Contact your service engineer if study data from the list. the same symptom recurs even after it has been updated.
Just as the message states.
20788 FFCustomMsgBox
[20788] Failed in updating the list. An exception might have occurred during the study data retrieving process from the *Please update the list again. >Contact your service engineer if list. the same symptom recurs even after it has been updated.
Just as the message states.
20789 FFCustomMsgBox
[20789] Failed in updating the list. An exception might have occurred during the study data retrieving process from the *Please update the list again. >Contact your service engineer if list. the same symptom recurs even after it has been updated.
Just as the message states.
20790 FFCustomMsgBox
[20790] Failed in starting up the Indicator. *Restart the server computer. >Contact your service engineer if the same symptom recurs even after it has been restarted.
An exception might have occurred during the initialization process for the indicator.
Just as the message states.
20814 FFCustomMsgBox
[20814] An error occurred while acquiring Patient information. > Check network cable for proper connection. > Ensure if the device runs properly in case it is connected to MWM device. * If the above does not resolve, contact your service engineer.
Occurs when failed in the communication with the DICOM MWM gateway.
Check the operation of the DICOM MWM gateway and the settings.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-130
Appx MT 1-131 Event
Event Source
Description
Causes
Remedies
Remarks
20815 FFCustomMsgBox
[20815] An error occurred while acquiring Species information. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Just as the message states.
Only for veterinary hospital.
20816 FFCustomMsgBox
[20816] An error occurred while acquiring Breed information. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Just as the message states.
Only for veterinary hospital.
20828 FFCustomMsgBox
[20828] An error occurred in converting the unit of measure of body length. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Just as the message states.
20829 FFCustomMsgBox
Does not occur normally. [20829] An error occurred while converting the unit of measure for Weight. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
21001 FFCustomMsgBox
Failed in connecting to the image database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
List
21002 FFCustomMsgBox
Initialization of the image database failed.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
List
21003 FFCustomMsgBox
Failed in information acquisition from the image database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
List
020-221-02E 01.08.2010 FM5563
Just as the message states.
CR-IR 391CL Service Manual
Appx MT 1-131
Appx MT 1-132 Event
Event Source
Description
Causes
Remedies
Remarks
21004 FFCustomMsgBox
Initialization of the image database failed.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
List
21005 FFCustomMsgBox
Failed in setting information to the The problem is attributable, for instance, to Check whether the SQL service manager image database. an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
List
21006 FFCustomMsgBox
Failed in deleting the study information.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
List
21007 FFCustomMsgBox
Failed in connecting to the system It is conceivable that the database file was setting database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21008 FFCustomMsgBox
Failed in accessing the system setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21009 FFCustomMsgBox
Failed in information acquisition It is conceivable that the database file was from the system setting database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21010 FFCustomMsgBox
Failed in connecting to the character database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21011
Failed in accessing the character string database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21012 FFCustomMsgBox
Failed in obtaining the information It is conceivable that the database file was from the character string damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
List
21013 FFCustomMsgBox
Failed in accessing the definition file.
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
List
21014 FFCustomMsgBox
Failed in opening the registry information.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21015 FFCustomMsgBox
Failed in retrieving the registry information.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21016 FFCustomMsgBox
Failed in writing the registry information.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21017 FFCustomMsgBox
Failed in closing the registry information.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21018 FFCustomMsgBox
Failed in receiving message.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
FFCustomMsgBox
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CR-IR 391CL Service Manual
Appx MT 1-132
Appx MT 1-133 Event
Event Source
Description
Causes
Remedies
Remarks
21019 FFCustomMsgBox
Failed in canceling the output processing.
The selected image was being output or already deleted.
Nothing particular.
List
21020 FFCustomMsgBox
Failed in output.
The selected image was being output or already deleted.
Nothing particular.
List
21021 FFCustomMsgBox
Failed in receiving message.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21022 FFCustomMsgBox
Failed in initializing process for message communication.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21023 FFCustomMsgBox
Failed in terminating process for message communication.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21024 FFCustomMsgBox
Failed in acquiring the host setting It is conceivable that the database file was database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21025 FFCustomMsgBox
Failed in editing the host setting database.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21030 FFCustomMsgBox
Failed in study start.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21031 FFCustomMsgBox
Failed in QA start.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21032 FFCustomMsgBox
Failed in study re-start.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21033 FFCustomMsgBox
Failed in obtaining study information from host %s.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21034 FFCustomMsgBox
Failed in locking the study.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21035 FFCustomMsgBox
Failed in study completion processing.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21036 FFCustomMsgBox
The target study exists but is not displayed on the list.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21037 FFCustomMsgBox
The target study could not be found.
A specified study has already been deleted.
Nothing particular.
List
21038 FFCustomMsgBox
The input format for date is wrong. The input format was incorrect.
Nothing particular.
List
21039 FFCustomMsgBox
The input format for time is wrong. The input format was incorrect.
Nothing particular.
List
21040 FFCustomMsgBox
Searched word is illegal.
The input word was incorrect.
Nothing particular.
List
21041 FFCustomMsgBox
Multiple target studies exist. The study cannot be started.
Two or more relevant studies existed.
Nothing particular.
List
21051 FFCustomMsgBox
Unidentified study has been received from RIS.
Illegal data was contained in the study information received from the RIS.
Check the RIS side setup information and the like.
List
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-133
Appx MT 1-134 Event
Event Source
Description
Causes
Remedies
21055 FFCustomMsgBox
There was no automatically deletable study data.
Perform the following remedial actions: Check the contents of the study and then perform the determination procedure. Unlock unnecessary locked studies. Check the output queue and delete any unnecessary studies.
21055 FFRoutine
ErrorCode:%1%nSubSystem:%2 Deletable study data was not found. %nSourceFile: %3%nSpotCode: %4%nThe Study data that can be deleted is not found. \nPlease confirm the study list.
Restart. If the same symptom recurs, perform a reinstallation.
21056 FFCustomMsgBox
There was no automatically deletable image data.
Perform the following remedial actions: Check the contents of the study and then perform the determination procedure. Unlock unnecessary locked studies. Check the output queue and delete any unnecessary studies. Delete unnecessary files from the hard disk.
21056 FFRoutine
ErrorCode:%1%nSubSystem:%2 Deletable image data was not found. %nSourceFile: %3%nSpotCode: %4%nThe Image data that can be deleted is not found. \nPlease confirm the study list.
Restart. If the same symptom recurs, perform a reinstallation.
21057 FFCustomMsgBox
There was no automatically deletable patient information.
21057 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe Patient data that can be deleted is not found. \nPlease confirm the study list.
21067 FFCustomMsgBox
An error occurred in settings for automatically determining a physician’s name, which consequently skipped automatic determination processing.
020-221-02E 01.08.2010 FM5563
Deletable patient information was not found. The program might be faulty.
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). Start the User Utility and review the settings for automatically determining a physician’s name.
CR-IR 391CL Service Manual
Appx MT 1-134
Appx MT 1-135 Event
Event Source
Description
Causes
21067 FFRoutine
ErrorCode:%1%nSubSystem:%2 The automatic verification user was not %nSourceFile: %3%nSpotCode: set, or the setup information was %4%nVerify Doctor setting error. \ inconsistent. nPlease confirm the inspection list.
21101
FFCustomMsgBox
An error of unknown cause occurred.
An error of unknown cause occurred. It is not possible to continue image transfer processing.
21102
FFCustomMsgBox
Failed in obtaining the study information.
A specified study has already been deleted.
21103
FFCustomMsgBox
It can’t be designated as a source.
21104
FFCustomMsgBox
It can’t be designated as a source.
21105
FFCustomMsgBox
The image couldn’t be moved.
21106
FFCustomMsgBox
The indication error of the study information occurred. ?????
21129
FFCustomMsgBox
The hard disk is full.
21144
FFCustomMsgBox
No backup copies have been made for a certain period of time.
The disk has no free space.
Remedies
Remarks
With the Client Utility, review the setup %1=Error Code: The code that uniquely information about the automatic verification identifies an error. user. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Delete unnecessary study information.
List
In compliance with the on-screen instructions, specify whether or not to start the Backup Utility.
21201 FFCustomMsgBox
An error of unknown cause occurred.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21202 FFCustomMsgBox
Failed in initialization processing.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21203 FFCustomMsgBox
Radiographer information database is abnormal.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21204 FFCustomMsgBox
Failed in obtaining the registry information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21205 FFCustomMsgBox
Failed in setting registry values.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21206 FFCustomMsgBox
Failed in clearing a displayed image.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21207 FFCustomMsgBox
Failed in connecting to the database.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21208 FFCustomMsgBox
Failed in connecting to the database.
Connection equipment was not operative or the network was unstable.
Check the connected equipment or network.
List
21209 FFCustomMsgBox
Failed in setting the host sharing study information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-135
Appx MT 1-136 Event
Event Source
Description
Causes
Remedies
Remarks
21210 FFCustomMsgBox
Failed in obtaining the study information from the database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
List
21211
An error of unknown cause It is conceivable that the database file was occurred in obtaining radiographer damaged or deleted. information.
Restart. If the same symptom recurs, perform a reinstallation.
List
21212 FFCustomMsgBox
An error of unknown cause occurred.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21213 FFCustomMsgBox
An error of unknown cause occurred. Study information cannot be obtained.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
List
21609 FFCustomMsgBox
[21609] The current user will be logged off the system. +Are you sure?
The logoff button is clicked.
If it is intended, click the OK button. If not, click the cancel button.
21610 FFCustomMsgBox
[21610] Application will be terminated. +Are you sure?
The exit button is clicked.
If it is intended, click the OK button. If not, click the cancel button.
21628 Warning
Displayed when an unexpected error [21628] An unexpected error occurs in the connection with the receipt occurred when trying to acquire computer. the patient information. *Ensure that the network cable has been connected correctly and retry. *If you are connected to the receipt computer, please check if the device is operating normally. > Contact our service engineer for maintenance if these steps do not resolve the issue.
Just as the message states.
21636 Warning
[20636] Communication with the EMR failed. *Confirm connection to the EMR device and retry.
Occurs in case of abnormal parameter of the electronic medical chart connection.
Verify the communication settings between electronic medical chart and CR-IR 391CL.
21637 Warning
[21637] An error is received from the EMR. *Contact your service engineer.
Occurs when the cable format for the communication with the electronic medical chart is abnormal.
Verify the communication settings between electronic medical chart and CR-IR 391CL.
21638 Warning
[21638] A fatal error occurred. *Contact your service engineer.
Occurs when the cable for the communication with the electronic medical chart cannot be analyzed.
Verify the communication settings between electronic medical chart and CR-IR 391CL.
21640 Warning
[21640] An attempt to acquire information from the EMR failed. > Confirm connection to the electronic medical chart device and retry communication. Continue processing if no information is acquired from the electronic medical chart device.
The prior connection with the electronic medical chart fails, or a trouble including a physical factor other than the mentioned above.
Verify the physical connection and the communication settings between electronic medical chart and CR-IR 391CL.
FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-136
Appx MT 1-137 Event
Event Source
Description
Causes
21660 FFCustomMsgBox
[21660] Image reading operation is in process. *Please “Complete” or “Suspend” ongoing study, and retry again.
21661 FFCustomMsgBox
[21661] An attempt to register new The DO function was executed for a study study failed. that had been retrieved from a disc or *This kind of study cannot be exposed with an external device. registered.
21666 FFCustomMsgBox
[21666] Selected study cannot be displayed in Image Viewer.. *Please select the completed studies.
The Image Viewer button is clicked while selecting a reserved study or a study that was being exposed.
21737 FFCustomMsgBox
[21737] Failed in editing operation. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
Just as the message states.
21811
FFCustomMsgBox
[21811] A study is being performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
Just as the message states.
21817 FFCustomMsgBox
[21817] The body length contains illegal character. > Only single-byte numerical characters and period (.) are allowed for Body length. Enter again.
Just as the message states.
21818 FFCustomMsgBox
[21818] The Weight contains illegal character. > Only single-byte numerical characters and period (.) are allowed for Weight. Enter again.
Just as the message states.
21819 FFCustomMsgBox
[21819] The Species contains Just as the message states. illegal character. > The characters below cannot be used for Breed. Enter again. ”#%&+?\*@
020-221-02E 01.08.2010 FM5563
There is a study whose Take X-rays window is left open on the PC in-use.
Remedies
Remarks
Finish or pause the exposure, and close the Take X-rays window. The DO function can only be executed for a study retrieved from an RU. However, even for a study retrieved from the RU, the DO function cannot be executed if it is deleted once, and then imported from a storage DVD. Just as the message states.
Only for veterinary hospital.
Only for veterinary hospital.
CR-IR 391CL Service Manual
Appx MT 1-137
Appx MT 1-138 Event
Event Source
Description
Causes
Remedies
Remarks
21820 FFCustomMsgBox
[21820] The Breed contains illegal Just as the message states. character. > The characters below cannot be used for Species. Enter again. ”#%&+?\*@
Only for veterinary hospital.
21821 FFCustomMsgBox
[21821] The Responsible person Just as the message states. contains illegal character. > Any double-byte characters and the characters below cannot be used for Responsible person. Enter again. ”#%&+?\*@
Only for veterinary hospital.
21822 FFCustomMsgBox
Just as the message states. [21822] The Responsible organization contains illegal character. > The characters below cannot be used for Responsible organization. Enter again. ”#%&+?\*@
Only for veterinary hospital.
22054 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nSystem setting value acquisition error.\nThe default value is used.
Values could not be acquired from the system setup database. The process will be continued by using default values for some settings.
Check to ensure that the Service Utility settings are correct. If it does not help, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22058 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe processing failure was done by the Study DB capacity adjustment thread. \nHowever, the process continues.
An error occurred when an attempt was made to automatically delete study data. . For a detailed description of the cause of the error, refer to the FFDBCom event information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22059 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe processing failure was done by the HDD capacity adjustment thread. \nHowever, the process continues.
An error occurred when an attempt was made to automatically delete image data. For a detailed description of the cause of the error, refer to the FFDBCom event information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-138
Appx MT 1-139 Event
Event Source
Description
Causes
Remedies
Remarks
22060 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe processing failure was done by the Patient DB capacity adjustment thread. \nHowever, the process continues.
An error occurred when an attempt was made to automatically delete patient information. For a detailed description of the cause of the error, refer to the FFDBCom event information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22061 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe processing failure was done by the Reference Images delete thread. \nHowever, the process continues.
An error occurred when an attempt was made to automatically delete a temporal/ stored image. For a detailed description of the cause of the error, refer to the FFDBCom event information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22069 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the output of the study. \nPlease confirm the inspection list.
The output completion notification was not successfully sent to the output section.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22103 FFMain
It failed in the acquisition of the configuration information. The initialization treatment can’t be continued. /MainProcess:Main ()
The version information was not Reinstall the system. successfully acquired. It is conceivable that the Version.env file did not exist in the specified directory or that the contents of the file were damaged.
22128 FFMain
An error occurred in logfile backup A log file backup was not successfully treatment. made. It is conceivable that the specified /MainProcess:xxxxx pathname was incorrect.
Reinstall the system. (There is no operational problem. However, communication logs cannot be saved.)
22142 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe start processing in the MainProcess is continued though it failed in the restructuring of DB.
Start the SQL server and restart the server %1=Error Code: The code that uniquely application. identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
Although an attempt to rebuild a database failed, the main process startup process is continued.
CR-IR 391CL Service Manual
Appx MT 1-139
Appx MT 1-140 Event
Event Source
Description
Causes
Remedies
Remarks
22145 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPlease back up at once.
Backup is overdue and not done.
Use the Backup Utility to make a backup without undue delay.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22150 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nProcessing is continued though it failed in writing the operation log.
Although the operation log was not successfully written, the process will be continued.
Check for a free space on the disk.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22155 FFMain
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nProcessing is continued though it failed in writing event information.
Although the event information was not Restart. If the same symptom recurs, successfully written, processing continues. perform a reinstallation. The OS resource might be insufficient.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
22156 FFMain
ErrorCode:%1%nSubSystem:%2 Failed in obtaining the version information. Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: It is conceivable that the registry perform a reinstallation. %4%nIt failed in the acquisition of information was damaged. version information.%n Please reactivate server PC.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
23050 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nInformation
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
Information (the parameter information for Nothing particular. automatic deletion/automatic determination is recorded below).
CR-IR 391CL Service Manual
Appx MT 1-140
Appx MT 1-141 Event
Event Source
Description
Causes
Remedies
24368 FFCustomMsgBox
[24368] Importing a study has Just as the message states. been completed. * When importing from other than a disk for storage, check the patient information, and set up the patient ID correctly.
24408 FFCustomMsgBox
An Image display cannot be executed during operations.
● Close the dialog and retry.
24409 FFCustomMsgBox
A display of the list cannot be executed during operations.
● Close the dialog and retry.
24410 FFCustomMsgBox
A display cannot be cleared during operations.
● Close the dialog and retry.
24615 Confirmation
[24615] The study being imported A study that was being retrieved was tried has been selected. to be opened with the Image Viewer.
Wait until the study is retrieved, and open it with the Image Viewer.
24620 Confirmation
[24620] There is a study waiting to An additional exposure was instructed from Select an option. be started. an electronic medical chart while an +Do you want to start it? exposure.
24621 FFCustomMsgBox
[24621] Patient information will be For confirmation. modified. +Are you sure?
Select an option.
24624 FFCustomMsgBox
[24624] No Patient ID has been input. *Input the patient ID.
For confirmation.
Just as the message states.
24625 FFCustomMsgBox
[24625] Patient ID can not be changed. *Use the Client Utility to change the patient ID.
For confirmation.
Just as the message states.
24626 FFCustomMsgBox
[24626] No patient’s sex has been For confirmation. selected. *Please select the sex of a patient.
Just as the message states.
24627 Confirmation
[24627] The patient information of It was attempted to change the patient information while displaying the patient the receipt computer is given priority for being searched. information of the external system. *Please edit the information of the receipt computer.
Just as the message states.
24639 Confirmation
[24639] No patient information is currently active.
No active patient is in an electronic medical chart.
24726 FFCustomMsgBox
[24726] No folder is selected.
Just as the message states.
24729 FFCustomMsgBox
[24729] A part of information has not been registered. > Check the patient information that is not registered and register again.
Occurs when failed in registering a part of the patient information.
020-221-02E 01.08.2010 FM5563
Just as the message states.
CR-IR 391CL Service Manual
Remarks
Only for veterinary hospital.
Appx MT 1-141
Appx MT 1-142 Event
Event Source
Description
Causes
Remedies
Remarks
24730 FFCustomMsgBox
[24730] The name of species is too long. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
24731 FFCustomMsgBox
[24731] The name of breed is too long. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
24732 FFCustomMsgBox
[24732] The name of species remains blank. > Enter the name of breed.
Just as the message states.
Only for veterinary hospital.
24733 FFCustomMsgBox
[24733] The name of breed remains blank. > Enter the name of species.
Just as the message states.
Only for veterinary hospital.
24734 FFCustomMsgBox
[24734] The name of species contains invalid character. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
24735 FFCustomMsgBox
[24735] The name of breed contains invalid character. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
24736 FFCustomMsgBox
[24736] Duplicated value is found. Just as the message states. > Enter a non-duplicate value.
Only for veterinary hospital.
24738 FFCustomMsgBox
[24738] The selected folder does not exist. > Select a folder and try again.
Just as the message states.
Only for veterinary hospital.
24739 FFCustomMsgBox
[24739] No file exist in the selected folder. > Check the location and the name of the file and try again.
Just as the message states.
Only for veterinary hospital.
24740 FFCustomMsgBox
[20740] Entered information will not be set. +Are you sure?
The cancel button is clicked in the Display setting window.
24741 FFCustomMsgBox
[20741] Cannot be added because It was attempted to add items over its limit. Click the OK button to return to the Display the number of selected items has setting window, and delete existing items if already reached its limit. you want to add the items.
24767 FFCustomMsgBox
[24767] Cannot be added because The number of selected menus has already Delete an selected item, and then select it. the number of selected menus reached its limit (20 items). has already reached its limit.
24768 FFCustomMsgBox
[24768] Image reading operation is being conducted +Do you want to register the study?
020-221-02E 01.08.2010 FM5563
The Take X-rays window is started on the same PC or another client PC.
If it is intended, click the OK button. If not, click the cancel button.
Click the OK button to register the study and take X-rays later.
CR-IR 391CL Service Manual
Appx MT 1-142
Appx MT 1-143 Event
Event Source
Description
Causes
Remedies
Remarks
24769 FFCustomMsgBox
[24769] Do you want to register the study?
Because “Behavior on registering a study” is set to “Register only (not start)”.
To register the study, click the OK button. Not to register the study, click the cancel button. * The setting needs to be changed to open the Take X-rays window when an exposure menu button is clicked. Select “Customize” from the utility menus, and open the Display setting window. In the “Take X-rays” window, select “Register and start the study with the specified menu” for “Behavior on registering a study”.
24770 FFCustomMsgBox
[24770] Successfully registered.
Registering the study has been successfully done.
Click the OK button.
24813 FFCustomMsgBox
[24813] Information on MWM device is being referred to first. > Edit the patient information on MWM device.
Occurs when user attempted to change the Just as the message states. patient information that was retrieved and displayed from the DICOM MWM gateway.
24831 FFCustomMsgBox
[24831]The import of database is complete.
Just as the message states.
Only for veterinary hospital.
24832 FFCustomMsgBox
[24832] The export of database is Just as the message states. complete.
Only for veterinary hospital.
29051 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSequence error of the message between processes. \nPlease reactivate server PC.
A sequence error occurred during interprocess communication. The program might be faulty.
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
29052 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSend error of the message between processes. \nPlease reactivate server PC.
An inter-process message transmission error occurred. The program might be faulty.
Restart the server application and client %1=Error Code: The code that uniquely application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
29053 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nParameter error of the message between processes. \nPlease reactivate server PC.
A parameter analysis error (internal system Restart. If the same symptom recurs, error) occurred during inter-process perform a reinstallation. communication.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-143
Appx MT 1-144 Event
Event Source
Description
Causes
Remedies
Remarks
29066 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe parameter error occurred. \nPlease reactivate server PC.
A parameter abnormality was found Restart. If the same symptom recurs, between methods. An internal system error perform a reinstallation. occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
29071 FFRoutine
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred. \nPlease reactivate server PC.
An error of unknown cause occurred.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
29107 FFMain
It failed in the preparation of the pipe. The treatment can’t be continued. /MainProcess:Main ()
An attempt to create an inter-process communication pipe failed. The system might be unstable.
Restart.
29112
FFMain
It failed in the indication of the routine mode transition. /MainProcess:m_ProcessControl_ OnRunProcComplete ()
The routine transition instruction message was not successfully issued. This error is attributable, for instance, to an inactive subprocess or a missing pipe.
Restart. If the same symptom recurs, perform a reinstallation.
29114
FFMain
An unusual message was received. This message is ignored. /MainProcess:m_ ProcessComControl_ OnRecvNotification ()
Restart. If the same symptom recurs, The received message was unusual. It is conceivable that the message was not perform a reinstallation. registered in the message information database or that the system was unstable.
29115
FFMain
An unusual send cause was received. This send cause is ignored. /MainProcess:m_Proce ssComControl_ OnRecvNotification ()
A message was received from an unknown Restart. If the same symptom recurs, source. It is conceivable that the perform a reinstallation. transmission source was not registered in the message information database or that a wrong transmission source was selected.
29116
FFMain
The form of the place of the transmission isn’t right. /MainProcess:SendMessage ()
An unknown transmission destination was specified for the received message. It is conceivable that the transmission destination was not registered in the message information database or that a wrong transmission destination was selected.
29117
FFMain
It failed in the message delivery. / MainProcess:SendMessage ()
A message delivery was not successful. Restart. If the same symptom recurs, It is conceivable that the subprocess at the perform a reinstallation. transmission destination was not running.
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Appx MT 1-144
Appx MT 1-145 Event 29119
Event Source
Description
Causes
Remedies
FFMain
It failed in the process completion notice. /MainProcess:ProcessEndAnswer Message ()
A termination notification was not successfully issued to the subprocess. This error is attributable to an inactive subprocess or system instability.
29122 FFMain
It failed in the unusual occurrence notice. /MainProcess: ErrorNoticeMessage ()
An abnormality occurrence notification was Restart. not successfully issued to the subprocess. This error is attributable to an inactive subprocess or system instability.
29123 FFMain
It failed in the pipe close. /MainProcess:EndMainProcess ()
An attempt to close the inter-process communication pipe failed. The system might be unstable.
Restart.
29125 FFMain
It failed in close of the message data base. /MainProcess:xxxxx
The message database was not successfully closed. It is conceivable that the system was unstable.
Restart.
29126 FFMain
It failed in reading of the registry information. /MainProcess:xxxxx
Data was not successfully acquired from the registry. This error is attributable to improper installation.
Reinstall the system.
29127 FFMain
It failed in writing of the registry information. /MainProcess:xxxxx
Data was not successfully written into the registry. It is conceivable that the system was unstable.
Restart.
29350 ThumbnailList
ErrorCode:%1%nSubSystem:%2 A program error occurred. %nSourceFile:%3%nSpotCode:% 4%nThe asynchronous download thread of the thumbnail image cannot be The asynchronous download thread of the thumbnail image cannot be correctly ended.
30001 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the character or deleted. perform a reinstallation. database.
30002 FFCustomMsgBox
Failed in connecting to the character database.
30003 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the system setting or deleted. perform a reinstallation. database.
30004 FFCustomMsgBox
Failed in connecting to the system It is conceivable that the database file was setting database. damaged or deleted.
30005 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the image database. or deleted. perform a reinstallation.
30013 FFCustomMsgBox
Failed in saving the display setting It is conceivable that the registry of list (worklist). information was damaged or deleted.
020-221-02E 01.08.2010 FM5563
It is conceivable that the database file was damaged or deleted.
Remarks
Restart.
The program might be faulty. Check the operations performed before and after the error occurrence, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart. If the same symptom recurs, perform a reinstallation.
Restart. If the same symptom recurs, perform a reinstallation.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Appx MT 1-145
Appx MT 1-146 Event
Event Source
Description
Causes
Remedies
30019 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the database file was characters to the network setting damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
30027 FFCustomMsgBox
Failed in list initialization (worklist). It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30045 FFCustomMsgBox
IP address on the Image Reader cannot be obtained.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30057 FFCustomMsgBox
Failed in receiving message.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30085 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the Image Reader or deleted. perform a reinstallation. status information database.
30100 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
30101 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
30102 FCRWeb
30103 FCRWeb
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Remarks
Check the connection to the receipt computer. Retransmit then the study from the receipt computer.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
The current user does not have the privilege for performing this operation.
Log in as a user with operating privileges, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
Adequate sources for system operation were not available.
Restart the System.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
A program error occurred.
The program might be faulty. Check the operations performed before and after the error occurrence, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-146
Appx MT 1-147 Event
Event Source
Description
Causes
Remedies
30104 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
It is conceivable that the network can be unstable.
Check the connected equipment or network.
30105 FFCustomMsgBox
Failed in list initialization (waiting for study).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30106 FFCustomMsgBox
Failed in list initialization (waiting for QA).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30107 FFCustomMsgBox
Failed in list initialization (waiting for output).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30108 FFCustomMsgBox
Failed in list initialization (already output).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30109 FFCustomMsgBox
Failed in list initialization (all).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30110
FFCustomMsgBox
Failed in list initialization (today).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30111
FFCustomMsgBox
Failed in initializing the list (media).
30117
FFCustomMsgBox
Failed in list refreshment (worklist).
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30121 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the Image Reader or deleted. perform a reinstallation. information database.
30122 FFCustomMsgBox
Failed in accessing the Image Reader information database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30125 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (IP size series). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30129 FFCustomMsgBox
Failed in obtaining the system setting information (Pantomography processing).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30147 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Magnetic card damaged or deleted. type).
Restart. If the same symptom recurs, perform a reinstallation.
30148 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Magnetic card damaged or deleted. type).
Restart. If the same symptom recurs, perform a reinstallation.
30149 FFCustomMsgBox
Failed in obtaining the system setting information (Hospital card used).
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
It is conceivable that the database file was damaged or deleted.
CR-IR 391CL Service Manual
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-147
Appx MT 1-148 Event
Event Source
Description
Causes
Remedies
30150 FFCustomMsgBox
Failed in obtaining information from database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30151 FFCustomMsgBox
Failed in initialization processing.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30152 FFCustomMsgBox
Failed in obtaining the path information (image data folder).
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
30153 FFCustomMsgBox
Failed in terminating process.
The system was unstable.
30155 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the database file was characters to the database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30157 FFCustomMsgBox
Failed in accessing to database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
30200 FFCustomMsgBox
Failed in RIS activation.
There may be a problem with the RIS module or RIS setup.
Check the settings and then restart. If the same symptom recurs, perform a reinstallation.
30201 FFCustomMsgBox
A communication error with RIS occurred.
There may be a problem with the RIS module or RIS setup.
Check the settings and then restart. If the same symptom recurs, perform a reinstallation.
30202 FFCustomMsgBox
A communication error with RIS occurred.
There may be a problem with the RIS module or RIS setup.
Check the settings and then restart. If the same symptom recurs, perform a reinstallation.
30203 FFCustomMsgBox
Failed in study terminating process.
30204 FFCustomMsgBox
The system cannot be started due Failed in installation. to improperly performed installation.
Reinstall the system.
30205 FFCustomMsgBox
Failed in search processing.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30206 FFCustomMsgBox
Failed in initializing patient additional information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
30207 FFCustomMsgBox
An error of unknown cause occurred with connection to the P.Console.
30300 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred. \nPlease reactivate server PC.
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
30300 FFCustomMsgBox
An error of unknown cause occurred.
020-221-02E 01.08.2010 FM5563
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-148
Appx MT 1-149 Event
Event Source
Description
Causes
30301 FFCustomMsgBox
Failed in obtaining information from the system setting database.
30301 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSystem setting value acquisition error. \nThe default value is used.
30302 FFCustomMsgBox
A failure occurred in an attempt to acquire values from the connection device setup database.
30302 FFInput
It failed in the acquisition of a value from a connection device setting database.
30303 FFCustomMsgBox
Failed in initialization processing.
30303 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nInitialization was discontinued: An internal control system error had occurred.
30304 FFCustomMsgBox
Acquisition of path information failed.
30304 FFInput
ErrorCode:%1%nSubSystem:%2 A Directory.ini file access error occurred. %nSourceFile: %3%nSpotCode: The file might be damaged. %4%nIt failed in the acquisition of file path information.
30305 FFCustomMsgBox
Failed in terminating process.
020-221-02E 01.08.2010 FM5563
Remedies
Remarks
The value was not successfully acquired Restart. If the same symptom recurs, from the system setup database while an perform a reinstallation. initialization process was being performed. The database might be damaged.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Value acquisition from the connected equipment setup database failed. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
A system setup value could not be acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-149
Appx MT 1-150 Event
Event Source
Description
Causes
30305 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe termination failed: Because of internal control or execute release of area.
The termination process failed due, for instance, to an internal control termination process failure or an area deallocation failure.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
30306 FFCustomMsgBox
An attempt to create an image information file resulted in a failure.
30306 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nImage information file (DDO) detected damage while executing the image input process.
A damaged image information file (DDO) was found while the image input process was being performed.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
30307 FFCustomMsgBox
An attempt to register image information onto the database resulted in a failure.
30307 FFInput
ErrorCode:%1%nSubSystem:%2 Image information was not successfully Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: registered in the database while the image perform a reinstallation. %4%nIt failed in the registration of input process was being performed. the image information to the database while the image-input processing
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
30308 FFCustomMsgBox
Image acquisition failed.
This event will not be displayed.
30309 FFCustomMsgBox
Termination processing failed.
● Retry after checking the Image Reader status. Termination cannot be executed when a cassette is being inserted into the Image Reader.
30310 FFInput
Patient information transmission failure
020-221-02E 01.08.2010 FM5563
A certain error occurred on the Hobbit side during the interval between the creation and transmission of the patient information to be transmitted to the RU.
Remedies
Remarks
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-150
Appx MT 1-151 Event 30311
Event Source FFInput
Description
Causes
Remarks
Patient information display failure. After patient information was transmitted to Restart the image reader. If the same error the RU, an error occurred on the RU side recurs, perform a reinstallation. If the for some reason. reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
30500 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSystem Error.
30500 FFCustomMsgBox
An unknown error occurred.
30501 FFCustomMsgBox
[30501] Failed in gaining access Just as the message states. to the server computer. Timeout occurred while processing. > Check the connections to the network and hub. > Press the button below to close the dialog, and then restart the same study from “Refer” tab page.
30502 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while initializing it. Please reboot Server-computer.
30502 FFCustomMsgBox
An unknown error occurred during initialization processing.
30503 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the acquisition of the reservation inspection.
30503 FFCustomMsgBox
An attempt to acquire reserved studies resulted in a failure.
020-221-02E 01.08.2010 FM5563
Remedies
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
An unknown error occurred during an initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The reserved study was not successfully acquired. This failure is attributable to an inactive database or an internal system error.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-151
Appx MT 1-152 Event
Event Source
Description
Causes
Remedies
30504 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the deletion of the reservation inspection.
30504 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
Restart the server computer.
30505 FCRWeb
ErrorCode:%1%nSubSystem:%2 Study acquisition failed. This failure is %nSourceFile: %3%nSpotCode: attributable to an inactive database or an %4%nIt failed in the acquisition of internal system error. inspection information.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
30505 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30506 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the retrieval of patient information. Can not get patient-info from database.
30506 FFCustomMsgBox
Failed in searching the patient information.
30507 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition from the Ekarte
30507 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
020-221-02E 01.08.2010 FM5563
The reserved study was not successfully deleted. This failure is attributable to an inactive database or an internal system error.
The patient information search process failed. This failure is attributable to an inactive database or an internal system error.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The information could not be acquired from an electronic medical chart. This error is attributable to an incorrect setting in the Service Utility or an unconnected network.
With the Service Utility, check the electronic medical chart settings. If the settings are correct, check the network cable, hub, and other network devices.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-152
Appx MT 1-153 Event
Event Source
Description
Causes
30508 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the acquisition of device information.
The output destination equipment information was not successfully acquired. This failure is attributable to an inactive database or an internal system error.
30508 FFCustomMsgBox
A failure occurred in an attempt to acquire information of devices targeted for image output.
30509 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while processing the attestation.
30509 FFCustomMsgBox
An unknown error occurred during authentication processing.
Restart the server computer.
30510 FCRWeb
ErrorCode:%1%nSubSystem:%2 Study registration failed. This failure is %nSourceFile: %3%nSpotCode: attributable to an inactive database or an %4%nIt failed in the registration of internal system error. the inspection.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
30510 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30511
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the communication with the server.
30511
FFCustomMsgBox
Communication with the server computer resulted in a failure
020-221-02E 01.08.2010 FM5563
Remedies Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An exception occurred during an authentication process. This is an internal system error.
The communication with the server was not successfully established. It is conceivable that the server PC is not running or does not exist in the network.
Restart. If the same symptom recurs, perform a reinstallation.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-153
Appx MT 1-154 Event
Event Source
Description
30512 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in beginning of the inspection.
30512 FFCustomMsgBox
Study start processing failed.
30513 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the end of the inspection.
30513 FFCustomMsgBox
Study termination processing failed.
30514 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the image.
30514 FFCustomMsgBox
Image update processing failed.
30515 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in information in the image acquisition.
30515 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
020-221-02E 01.08.2010 FM5563
Causes
Remedies
The study start process was not Restart. If the same symptom recurs, successfully performed. An internal system perform a reinstallation. error occurred.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The study termination process was not Restart. If the same symptom recurs, successfully performed. An internal system perform a reinstallation. error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The image update process was not Restart. If the same symptom recurs, successfully performed. This error is perform a reinstallation. attributable to a damaged database, a broken DDO, or a disconnected server PC.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. Image information was not successfully acquired. This error is attributable to a damaged database, a broken DDO, or a disconnected server PC.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-154
Appx MT 1-155 Event
Event Source
Description
30516 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred in the exclusive operation.
30516 FFCustomMsgBox
An unknown error occurred during exclusive processing.
30517 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the menu addition.
30517 FFCustomMsgBox
Update of added menus resulted in a failure.
30518 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the menu change.
30518 FFCustomMsgBox
Update of added menus resulted in a failure.
30519 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the menu deletion.
30519 FFCustomMsgBox
A failure occurred in an attempt to update menu deletion/image inactivation.
020-221-02E 01.08.2010 FM5563
Causes An unknown error occurred during an exclusive process.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An update process for menu addition was not successfully performed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An update process for menu addition was not successfully performed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An update process for menu deletion/ image invalidation was not successfully performed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-155
Appx MT 1-156 Event
Event Source
Description
30520 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the menu array substitution.
30520 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
30521 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the image replacement.
30521 FFCustomMsgBox
A failure occurred in an attempt to update replaced images.
30522 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of the setting in the output destination.
30522 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30523 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of patient ID.
30523 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
020-221-02E 01.08.2010 FM5563
Causes The update process for a display order change was not successfully performed. An internal system error occurred.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The update process for image replacement Restart. If the same symptom recurs, was not successfully performed. An internal perform a reinstallation. system error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The output destination setting was not successfully updated. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The patient ID update process was not Restart. If the same symptom recurs, successfully performed. An internal system perform a reinstallation. error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-156
Appx MT 1-157 Event
Event Source
Description
Causes
Remedies
30524 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the update processing of patient information.
30524 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
30525 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from NetConfib.mdb.
30525 FFCustomMsgBox
Acquisition of equipment information failed.
30526 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from MenuDataBase.
30526 FFCustomMsgBox
Acquisition of menu information failed.
Restart the server computer.
30527 FFCustomMsgBox
An attempt to acquire study output status resulted in a failure.
Restart the server computer.
30528 FFCustomMsgBox
An attempt to acquire equipment output status resulted in a failure.
Restart the server computer.
30529 FFCustomMsgBox
A failure occurred in an attempt to update menu deletion/image inactivation.
Restart the server computer.
30530 FFCustomMsgBox
A failure occurred in an attempt to update menu deletion/image inactivation.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
The update process for detailed patient information was not successfully performed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. The NetConfig value was not successfully acquired. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. Menu information was not successfully acquired. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-157
Appx MT 1-158 Event
Event Source
Description
Causes
Remedies
30531 FFCustomMsgBox
A failure occurred in an attempt to update menu deletion/image inactivation.
Restart the server computer.
30532 FFCustomMsgBox
A failure occurred in an attempt to update menu deletion/image inactivation.
Restart the server computer.
30533 FFCustomMsgBox
A failure occurred in an attempt to update menu deletion/image inactivation.
Restart the server computer.
30534 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30535 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30536 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30537 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30538 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30539 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30540 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30541 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30542 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30543 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30544 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30545 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-158
Appx MT 1-159 Event
Event Source
Description
Causes
Remedies
30546 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30547 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30548 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30549 FFCustomMsgBox
A failure occurred in an attempt to update patient’s detailed information.
Restart the server computer.
30550 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.
30550 FFCustomMsgBox
An unknown error occurred during initialization processing.
30551 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe parameter error occurred.
30551 FFCustomMsgBox
An unknown error occurred during initialization processing.
30552 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while DB Component was executing it.
30552 FFCustomMsgBox
An unknown error occurred during initialization processing.
020-221-02E 01.08.2010 FM5563
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An illegal parameter was specified.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred while a database component was being executed.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-159
Appx MT 1-160 Event
Event Source
Description
Causes
Remedies
30553 FFCrExamCom
ErrorCode:%1%nSubSystem: %2%nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while StatusManagement Component was executing it.
30553 FFCustomMsgBox
An unknown error occurred during initialization processing.
30554 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while CRExam Component was executing it.
30554 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
30555 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while ImageGeneration Component was executing it.
30555 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30556 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30557 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30558 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30559 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30560 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30561 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
An unknown error occurred while the study Restart. If the same symptom recurs, status change component was being perform a reinstallation. executed.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an Restart. If the same symptom recurs, attempt was made to execute a component perform a reinstallation. of a CR study.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred while the processed image generation component was being executed.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-160
Appx MT 1-161 Event
Event Source
Description
Causes
Remedies
30562 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30563 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30564 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30565 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30566 FFCustomMsgBox
A failure occurred in an attempt to update patient ID.
Restart the server computer.
30567 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30568 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30569 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30570 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30571 FFCustomMsgBox
An unknown error occurred during initialization processing.
Restart the server computer.
30572 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30573 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30574 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30575 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30576 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30577 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30578 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30579 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure.
Restart the server computer.
30580 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30581 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-161
Appx MT 1-162 Event
Event Source
Description
Causes
Remedies
30582 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30583 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30584 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30585 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30586 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30587 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30588 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30589 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30590 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30591 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30592 FFCustomMsgBox
An unknown error occurred during exclusive processing.
Restart the server computer.
30593 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30594 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30595 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30596 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30597 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30598 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30599 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30600 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-162
Appx MT 1-163 Event
Event Source
Description
30600 FFEntryAddCom
ErrorCode:%1%nSubSystem: %2%nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.
30601 FFCustomMsgBox
An unknown error occurred during initialization process.
30601 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe parameter error occurred.
30602 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30602 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while InitialProc was executing it.
30603 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30603 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while acquiring Menu information.
30604 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
020-221-02E 01.08.2010 FM5563
Causes An unknown error occurred during initialization process.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An illegal parameter was specified.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred during an initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to acquire menu information. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-163
Appx MT 1-164 Event
Event Source
Description
30604 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while setting patient profile.
30605 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30605 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while information at the output destination.
30606 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30606 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while setting Menu Information.
30607 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30607 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while setting registered Study information.
30608 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
020-221-02E 01.08.2010 FM5563
Causes An unknown error occurred during patient information setup. The database might be damaged.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to set the output destination information. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to acquire menu information. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to set up registered study information. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-164
Appx MT 1-165 Event
Event Source
Description
30608 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred by the generation of the Study sequence number.
30609 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30609 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred by the generation of the Image sequence number.
30610 FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30610 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by setting the value to DDO.
30611
FFCustomMsgBox
A failure occurred in an attempt to update settings for target destination of image output.
30611
FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while Study Information was registering.
30612 FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
An unknown error occurred during initialization process.
Causes An unknown error occurred when an attempt was made to issue an image sequence number.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to issue an image sequence number.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An error occurred when an attempt was made to set a DDO value. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to register study information in a database.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-165
Appx MT 1-166 Event
Event Source
Description
Causes
Remedies
30612 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while Image Information was registering.
30613 FFCustomMsgBox
A failure occurred in an attempt to acquire information of target destination for image output.
Restart the server computer.
30614 FFCustomMsgBox
A failure occurred in an attempt to acquire information of target destination for image output.
Restart the server computer.
30615 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30616 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30617 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30618 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30619 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30620 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30621 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30622 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30623 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30624 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30625 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30626 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30627 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30628 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
An unknown error occurred when an attempt was made to register image information in a database.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-166
Appx MT 1-167 Event
Event Source
Description
Causes
Remedies
30629 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30630 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30631 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30632 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30633 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30634 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30635 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30636 FFCustomMsgBox
Update of added menus resulted in a failure.
Restart the server computer.
30637 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30638 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30639 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30640 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30641 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30642 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30643 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30644 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30645 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30646 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30647 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30648 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-167
Appx MT 1-168 Event
Event Source
Description
Causes
Remedies
30649 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30650 FFCustomMsgBox
Study registration resulted in a failure.
Restart the server computer.
30650 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.
30651 FFCustomMsgBox
Study registration resulted in a failure.
30651 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAn illegal parameter was specified.
30652 FFCustomMsgBox
Study registration resulted in a failure.
30652 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred in initialization.
30653 FFCustomMsgBox
Study registration resulted in a failure.
30653 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while acquiring Study information from DB.
020-221-02E 01.08.2010 FM5563
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An illegal parameter was specified.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred during an initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to acquire study information from a database.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-168
Appx MT 1-169 Event
Event Source
Description
30654 FFCustomMsgBox
Study registration resulted in a failure.
30654 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by loading the DDO file.
30655 FFCustomMsgBox
Study registration resulted in a failure.
30655 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by setting the value to DDO.
30656 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
30656 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while executing processing of Re-Imageing.
30657 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
30657 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while registering the Image information to DB.
30658 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
020-221-02E 01.08.2010 FM5563
Causes
Remedies
Remarks
Restart the server computer. An error occurred when an attempt was made to load a DDO file. The error is attributable to a damaged DDO file or OS resource insufficiency.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An error occurred when an attempt was made to set a DDO value. The error is attributable to OS resource insufficiency.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred during a re-exposure process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to register image information in a database.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-169
Appx MT 1-170 Event
Event Source
Description
Causes
Remedies
30658 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 An unknown error occurred when an %nSourceFile: %3%nSpotCode: attempt was made to delete image %4%nThe unknown error information from a database. occurred while deleting the Image information to DB.
Restart. If the same symptom recurs, perform a reinstallation.
30659 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
Restart the server computer.
30660 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
Restart the server computer.
30661 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
Restart the server computer.
30662 FFCustomMsgBox
An attempt to delete reserved studies resulted in a failure.
Restart the server computer.
30663 FFCustomMsgBox
An attempt to acquire reserved studies resulted in a failure.
Restart the server computer.
30664 FFCustomMsgBox
An attempt to acquire reserved studies resulted in a failure.
Restart the server computer.
30665 FFCustomMsgBox
An attempt to acquire reserved studies resulted in a failure.
Restart the server computer.
30666 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30667 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30668 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30669 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30670 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30671 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30672 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30673 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30674 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-170
Appx MT 1-171 Event
Event Source
Description
Causes
Remedies
30675 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30676 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30677 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30678 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30679 FFCustomMsgBox
Failed in searching the patient information.
Restart the server computer.
30680 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30681 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30682 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30683 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30684 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30685 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30686 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30687 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30688 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30689 FFCustomMsgBox
A failure occurred in an attempt to store order of displaying equipment users in a list.
Restart the server computer.
30690 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-171
Appx MT 1-172 Event
Event Source
Description
Causes
Remedies
30691 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30692 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30693 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30694 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30695 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30696 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30697 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30698 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30699 FFCustomMsgBox
Communication with the server computer resulted in a failure
Restart the server computer.
30700 FFCustomMsgBox
Study start processing failed.
Restart the server computer.
30700 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.
30701 FFCustomMsgBox
Study start processing failed.
30701 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAn illegal parameter was specified.
30702 FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
An unknown error occurred during initialization process.
Study start processing failed.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An illegal parameter was specified.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-172
Appx MT 1-173 Event
Event Source
Description
30702 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred in initialization.
30703 FFCustomMsgBox
30706 FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
An unknown error occurred when an attempt was made to acquire study information from a database.
Study start processing failed.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An error occurred when an attempt was made to load a DDO file. An internal system error occurred.
Study start processing failed.
30705 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by setting the value to DDO.
Remedies
Restart the server computer.
Study start processing failed.
30704 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by loading the DDO file.
30705 FFCustomMsgBox
An unknown error occurred during an initialization process.
Study start processing failed.
30703 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while acquiring Study information from the data base.
30704 FFCustomMsgBox
Causes
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An error occurred when an attempt was made to set a DDO value. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-173
Appx MT 1-174 Event
Event Source
Description
30706 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred about the untaking a picture while processing the change to the taking a picture menu. 30707 FFCustomMsgBox
30710 FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
An unknown error occurred when the process for switching to the exposure menu for exposed images was being performed.
Study termination processing failed.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to register image information in the database.
Study termination processing failed.
30709 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while acquiring Menu information.
Remedies
Restart the server computer.
Study termination processing failed.
30708 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown occurred while registering the Image information to the data base.
30709 FFCustomMsgBox
An unknown error occurred when a switch was being made to an unexposed exposure menu.
Study termination processing failed.
30707 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while processing the change to the picture menu that had been taken a picture.
30708 FFCustomMsgBox
Causes
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to acquire menu information.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-174
Appx MT 1-175 Event
Event Source
Description
30710 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while generating the picture file.
30711
Causes An unknown error occurred during image file generation.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30712 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30713 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30714 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30715 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30716 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30717 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30718 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30719 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30720 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30721 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30722 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30723 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30724 FFCustomMsgBox
Study termination processing failed.
Restart the server computer.
30725 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30726 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30727 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-175
Appx MT 1-176 Event
Event Source
Description
Causes
Remedies
30728 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30729 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30730 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30731 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30732 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30733 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30734 FFCustomMsgBox
Image update processing failed.
Restart the server computer.
30735 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30736 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30737 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30738 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30739 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30740 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30741 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30742 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30743 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30744 FFCustomMsgBox
An attempt to acquire image information resulted in a failure.
Restart the server computer.
30745 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30746 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30747 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30748 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30749 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30750 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-176
Appx MT 1-177 Event
Event Source
Description
Causes
Remedies
Remarks
30750 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.
30751 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
30751 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAn illegal parameter was specified.
30752 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
30752 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred in initialization.
An unknown error occurred during an initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
30753 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while acquiring Study information from the data base.
An unknown error occurred when an attempt was made to acquire study information from a database.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
30753 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
020-221-02E 01.08.2010 FM5563
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An illegal parameter was specified.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-177
Appx MT 1-178 Event
Event Source
Description
30754 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by loading the DDO file.
30754 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
30755 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred by setting the value to DDO.
30755 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
30756 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while acquiring the replacement information data.
30756 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
30757 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown occurred while registering the Image information to the data base.
30757 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
020-221-02E 01.08.2010 FM5563
Causes An error occurred when an attempt was made to load a DDO file. An internal system error occurred.
Remedies Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An error occurred when an attempt was made to set a DDO value. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An error occurred when an attempt was made to acquire replacement information data. This is an internal system error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred when an attempt was made to register image information in the database.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-178
Appx MT 1-179 Event
Event Source
Description
Causes
Remedies
30758 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while acquiring Menu information.
30758 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
30759 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred while generating the picture file.
30759 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30760 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30761 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30762 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30763 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30764 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30765 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30766 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30767 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30768 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30769 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30770 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
An unknown error occurred when an attempt was made to acquire menu information.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer. An unknown error occurred during image file generation.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-179
Appx MT 1-180 Event
Event Source
Description
Causes
Remedies
30771 FFCustomMsgBox
An attempt to acquire studies resulted in a failure.
Restart the server computer.
30772 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30773 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30774 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30775 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30776 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30777 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30778 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30779 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30780 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30781 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30782 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30783 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30784 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30785 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30786 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30787 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30788 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30789 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30790 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-180
Appx MT 1-181 Event
Event Source
Description
Causes
Remedies
30791 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30792 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30793 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30794 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30795 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30796 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30797 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30798 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30799 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30800 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30801 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30802 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30803 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30804 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30805 FFCustomMsgBox
An unknown error occurred during initialization process.
Restart the server computer.
30806 FFCustomMsgBox
[30806] Failed in obtaining patient Occurs when failed in retrieving the patient Check the operation of the DICOM MWM information from the DICOM MWM gateway and the settings. information. gateway. > Restart the system and try again. + If restarting does not resolve, contact your service engineer.
30850 FFCustomMsgBox
An unknown error has occurred.
30851 FFCustomMsgBox
An unknown error has occurred.
020-221-02E 01.08.2010 FM5563
The system was unstable.
Remarks
Restart. If the same symptom recurs, perform a reinstallation. ● Press [Cancel] and finish trimming function. + To continue other processing, press the button below.
CR-IR 391CL Service Manual
Appx MT 1-181
Appx MT 1-182 Event
Event Source
Description
Causes
Remedies
30907 FFCustomMsgBox
The server device could not be accessed.
31001 FFCustomMsgBox
Failed in obtaining the registry information (font name).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31002 FFCustomMsgBox
Failed in obtaining the registry information (font size).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31003 FFCustomMsgBox
Failed in obtaining the registry information (multi-byte language information).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31004 FFCustomMsgBox
Failed in obtaining the used language in system setting.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31005 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the database file was characters to the character damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
31006 FFCustomMsgBox
Failed in connecting to the character database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31007 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the database file was characters to the system setting damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
31008 FFCustomMsgBox
Failed in connecting to the system It is conceivable that the database file was setting database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31010 FFCustomMsgBox
Failed in connecting to the image database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31011
Failed in information acquisition from the image database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
Initialization of the image database failed.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
FFCustomMsgBox
31012 FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
Remarks
Close the displayed message and try login again.
CR-IR 391CL Service Manual
Appx MT 1-182
Appx MT 1-183 Event
Event Source
Description
Causes
Remedies
31013 FFCustomMsgBox
Failed in information acquisition from the image database.
31014 FFCustomMsgBox
Failed in setting information to the The problem is attributable, for instance, to Check whether the SQL service manager image database. an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31015 FFCustomMsgBox
Failed in deleting information from The problem is attributable, for instance, to Check whether the SQL service manager the image database. an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31016 FFCustomMsgBox
Failed in connecting to the flag database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31017 FFCustomMsgBox
Failed in accessing the flag database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31018 FFCustomMsgBox
Failed in setting information to the The problem is attributable, for instance, to Check whether the SQL service manager flag database. an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31019 FFCustomMsgBox
Failed in initialization process for menu setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31020 FFCustomMsgBox
Failed in obtaining the menu It is conceivable that the database file was information from the menu setting damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
31021 FFCustomMsgBox
Failed in obtaining the menu parameter information from the menu setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31022 FFCustomMsgBox
Failed in terminating the menu setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
Remarks
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
CR-IR 391CL Service Manual
Appx MT 1-183
Appx MT 1-184 Event
Event Source
Description
Causes
Remedies
31023 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the database file was characters to the network setting damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
31024 FFCustomMsgBox
Failed in connecting to the network setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31025 FFCustomMsgBox
Failed in obtaining information from the network setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31026 FFCustomMsgBox
Failed in issuing the image information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31027 FFCustomMsgBox
Failed in obtaining the image information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31028 FFCustomMsgBox
Failed in setting the image information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31029 FFCustomMsgBox
Failed in deleting the image information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31030 FFCustomMsgBox
Failed in reading the image information file.
An image-related file was not successfully accessed. The problem is attributable to a disk.
Restart. If the same symptom frequently occurs, replace the disk.
31031 FFCustomMsgBox
Failed in writing the image information file.
An image-related file was not successfully accessed. The problem is attributable to a disk.
Restart. If the same symptom frequently occurs, replace the disk.
31032 FFCustomMsgBox
Failed in releasing the image information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31033 FFCustomMsgBox
Failed in obtaining the caption information (Patient ID).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31034 FFCustomMsgBox
Failed in obtaining the caption information (Accession No.).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31035 FFCustomMsgBox
Failed in obtaining the caption information (Accession No.).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31036 FFCustomMsgBox
Failed in obtaining the caption It is conceivable that the database file was information (Kanji-patient’s name). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31037 FFCustomMsgBox
Failed in obtaining the caption information (sex).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31038 FFCustomMsgBox
Failed in obtaining the caption information (sex: M).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31039 FFCustomMsgBox
Failed in obtaining the caption information (sex: F).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31040 FFCustomMsgBox
Failed in obtaining the caption information (sex: O).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-184
Appx MT 1-185 Event
Event Source
Description
Causes
Remedies
31041 FFCustomMsgBox
Failed in obtaining the caption information (date of birth).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31042 FFCustomMsgBox
Failed in obtaining the system setting information (Patient ID input character limitation).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31043 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Accession No. damaged or deleted. input character limitation).
Restart. If the same symptom recurs, perform a reinstallation.
31044 FFCustomMsgBox
Failed in obtaining the system setting information (Patient ID pudding format).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31045 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Accession No. damaged or deleted. pudding format).
Restart. If the same symptom recurs, perform a reinstallation.
31047 FFCustomMsgBox
Failed in obtaining the system setting information (date of birth format).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31051 FFCustomMsgBox
Patient ID includes invalid characters.
A 2-byte character, @, or other unacceptable character was contained.
Re-input correctly.
31052 FFCustomMsgBox
Accession No. includes invalid characters.
A 2-byte character, @, or other unacceptable character was contained.
Re-input correctly.
31053 FFCustomMsgBox
Patient Name includes invalid characters.
A 2-byte character, @, or other unacceptable character was contained.
Re-input correctly.
31054 FFCustomMsgBox
Kanji-patient name includes invalid characters.
A 1-byte character or other unacceptable character was contained.
Re-input correctly.
31055 FFCustomMsgBox
Sex includes invalid characters.
A character other than “M”, “F”, and “O” was contained.
Re-input correctly.
31056 FFCustomMsgBox
The input format for date of birth is invalid.
The entry did not agree with a preselected birth date format.
Re-input correctly.
31057 FFCustomMsgBox
Failed in accessing the requesting It is conceivable that the database file was department database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31058 FFCustomMsgBox
Failed in obtaining the caption information (requesting dep.).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31059 FFCustomMsgBox
Failed in obtaining the item information for displaying in the requesting dep. Selection list.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31060 FFCustomMsgBox
Failed in obtaining the requesting department information.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31061 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the requesting or deleted. perform a reinstallation. department database.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-185
Appx MT 1-186 Event
Event Source
Description
Causes
Remedies
31062 FFCustomMsgBox
Failed in accessing the It is conceivable that the database file was technologist information database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31063 FFCustomMsgBox
Failed in obtaining the caption information (technologist).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31064 FFCustomMsgBox
Failed in obtaining the item information for displaying in the technologist selection list.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31065 FFCustomMsgBox
Failed in obtaining the technologist It is conceivable that the database file was information. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31066 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the database file was characters to the technologist damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
31067 FFCustomMsgBox
Failed in obtaining the registry information (window size).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31068 FFCustomMsgBox
No patient information is input.
Nothing was entered in the patient information input field.
Enter at least the patient’s sex.
31069 FFCustomMsgBox
Failed in obtaining the system setting information (succeeded from exposure menu reservation list).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31070 FFCustomMsgBox
Multiple studies cannot be executed.
An attempt was made to start an examination process with more than one examination item selected from an examination waiting list.
Start an examination process with one examination item selected.
31071 FFCustomMsgBox
No list is selected.
An attempt was made to start execution with no examination item selected.
Select an item prior to execution.
31072 FFCustomMsgBox
Film annotation includes invalid characters.
An unacceptable character was contained. Re-input correctly.
31074 FFCustomMsgBox
Failed in obtaining information from the flag database.
The problem is attributable, for instance, to Check whether the SQL service manager an inactive SQL service manager or is normally operating. If the symptom uninitialized image database. occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
31076 FFCustomMsgBox
Failed in obtaining the button image (Clear button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31077 FFCustomMsgBox
Failed in obtaining the button image (OK button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31078 FFCustomMsgBox
Failed in obtaining the button image (Cancel button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31079 FFCustomMsgBox
Failed in obtaining the button image (increment button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-186
Appx MT 1-187 Event
Event Source
Description
Causes
Remedies
31080 FFCustomMsgBox
Failed in obtaining the button image (decrement button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31081 FFCustomMsgBox
Failed in obtaining the button image (Next page button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31082 FFCustomMsgBox
Failed in obtaining the button image (previous page button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31090 FFCustomMsgBox
Failed in obtaining the caption information (woklist tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31091 FFCustomMsgBox
Failed in obtaining caption information (media tab).
31092 FFCustomMsgBox
Failed in updating the list (media).
31093 FFCustomMsgBox
Failed in saving settings for the list (media) display.
31094 FFCustomMsgBox
No study UID can be obtained from the list (media).
31097 FFCustomMsgBox
Failed in obtaining the information It is conceivable that the database file was damaged or deleted. from the character string database.
Restart. If the same symptom recurs, perform a reinstallation.
31099 FFCustomMsgBox
An error of unknown cause occurred.
It is highly probable that the program was faulty.
31100
FFCustomMsgBox
Failed in display processing by the image input subsystem.
It is conceivable that the image data or image information file was damaged.
31101
FFCustomMsgBox
Failed in obtaining the path information (log saving folder).
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
31103
FFCustomMsgBox
Failed in setting patient information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31105
FFCustomMsgBox
Failed in terminating the image input subsystem.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31106
FFCustomMsgBox
Failed in terminating the image input subsystem.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31107
FFCustomMsgBox
Failed in image inputting process in the image input sub-system.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31108
FFCustomMsgBox
Failed in image inputting process in the image input sub-system.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31109
FFCustomMsgBox
Failed in image inputting process in the image input sub-system.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31110
FFCustomMsgBox
Failed in calling up the exposure menu.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31111
FFCustomMsgBox
Failed in study terminating process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Appx MT 1-187
Appx MT 1-188 Event
Event Source
Description
Causes
Remedies
31112
FFCustomMsgBox
Failed in image inputting process. The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31113
FFCustomMsgBox
Failed in image inputting process. The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31114
FFCustomMsgBox
Failed in specifying the urgent processing.
Restart. If the same symptom recurs, perform a reinstallation.
31116
FFCustomMsgBox
Communication line for monitoring It is highly probable that the RU or line was Check the RU and line. the connection status with the faulty. Image Reader (%s) has broken.
31117
FFCustomMsgBox
No connection monitoring response from the Image Reader (%s).
It is highly probable that the RU or line was Check the RU and line. faulty.
31118
FFCustomMsgBox
Control line with the Image Reader (%s) has broken.
It is highly probable that the RU or line was Check the RU and line. faulty.
31119
FFCustomMsgBox
No command response from the Image Reader (%s).
It is highly probable that the RU or line was Check the RU and line. faulty.
31120
FFCustomMsgBox
Failed in Image Reader status control.
It is highly probable that the RU or line was Check the RU and line. faulty.
31121
FFCustomMsgBox
Command requested to the Image It is highly probable that the RU or line was Check the RU and line. Reader has not been executed. faulty.
31122
FFCustomMsgBox
Failed in obtaining the information It is highly probable that the RU or line was Check the RU and line. (status) from the Image Reader. faulty.
31123
FFCustomMsgBox
Failed in obtaining the information It is highly probable that the RU or line was Check the RU and line. faulty. (machine code) from the Image Reader.
31124
FFCustomMsgBox
Failed in obtaining the information It is highly probable that the RU or line was Check the RU and line. (FRUP version) from the Image faulty. Reader.
31125
FFCustomMsgBox
Failed in re-connecting with the Image Reader.
31126
FFCustomMsgBox
Failed in breaking connection with It is highly probable that the RU or line was Check the RU and line. the Image Reader. faulty.
31127
FFCustomMsgBox
Failed in obtaining the caption information (Study with QA completed).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31128
FFCustomMsgBox
Failed in obtaining the caption (only exposure completed).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31129
FFCustomMsgBox
Failed in obtaining the caption information (Study interrupt button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
The system was unstable.
Remarks
It is highly probable that the RU or line was Check the RU and line. faulty.
CR-IR 391CL Service Manual
Appx MT 1-188
Appx MT 1-189 Event
Event Source
Description
Causes
Remedies
31130
FFCustomMsgBox
Failed in obtaining the caption information (Cancel button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31131
FFCustomMsgBox
Failed in obtaining the caption information (Study reception tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31132
FFCustomMsgBox
Failed in obtaining the caption It is conceivable that the database file was information (waiting for study tab). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31133
FFCustomMsgBox
Failed in obtaining the caption information (waiting for QA tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31134
FFCustomMsgBox
Failed in obtaining the caption information (Waiting for output tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31135
FFCustomMsgBox
Failed in obtaining the caption information (Already output tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31136
FFCustomMsgBox
Failed in obtaining the caption information (All tabs).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31137
FFCustomMsgBox
Failed in obtaining the caption information (Today tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31138
FFCustomMsgBox
Failed in obtaining the button image (System button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31139
FFCustomMsgBox
Failed in obtaining the caption information (Study reservation button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31140
FFCustomMsgBox
Failed in obtaining the caption information (Study list setting button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31141
FFCustomMsgBox
Patient information entered is illegal.
An unacceptable character was contained. Re-input correctly.
31142
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31143
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31144
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31145
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31146
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31147
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31148
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-189
Appx MT 1-190 Event
Event Source
Description
Causes
Remedies
31149
FFCustomMsgBox
Failed in obtaining the display group data.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31152
FFCustomMsgBox
Failed in obtaining the exposure menu information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31153
FFCustomMsgBox
Failed in obtaining the button image (Urgent button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31154
FFCustomMsgBox
Failed in obtaining the button image (Study completed button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31155
FFCustomMsgBox
Failed in obtaining the button image (Update button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31158
FFCustomMsgBox
Failed in obtaining the button image (New button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31159
FFCustomMsgBox
Failed in obtaining the button image (Auto print control button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31160
FFCustomMsgBox
Failed in obtaining the button image (Re-shoot button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31161
FFCustomMsgBox
Failed in obtaining the button image (Add button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31162
FFCustomMsgBox
Failed in obtaining the button image (Delete button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31163
FFCustomMsgBox
Failed in obtaining the button image (Before scroll button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31164
FFCustomMsgBox
Failed in obtaining the button image (After Scroll button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31165
FFCustomMsgBox
Failed in obtaining the system It is conceivable that the bitmap file was setting information (Series issuing damaged or deleted. type).
Restart. If the same symptom recurs, perform a reinstallation.
31166
FFCustomMsgBox
Failed in obtaining the button image (QA button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31167
FFCustomMsgBox
Failed in obtaining the button image (Change button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31168
FFCustomMsgBox
Failed in obtaining the cassette insertion disabled image.
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31169
FFCustomMsgBox
Failed in obtaining the image icon It is conceivable that the bitmap file was (Mis-exposure). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31170
FFCustomMsgBox
Failed in obtaining the button image (Image style button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31171
FFCustomMsgBox
Failed in obtaining the button image (No. of output film button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31172
FFCustomMsgBox
Failed in obtaining the tool tip (New button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-190
Appx MT 1-191 Event
Event Source
Description
Causes
Remedies
31173
FFCustomMsgBox
Failed in obtaining the tool tip (Auto print control button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31174
FFCustomMsgBox
Failed in obtaining the tool tip (Re- It is conceivable that the database file was shoot button). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31175
FFCustomMsgBox
Failed in obtaining the tool tip (Add It is conceivable that the database file was button). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31176
FFCustomMsgBox
Failed in obtaining the tool tip (Delete button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31177
FFCustomMsgBox
Failed in obtaining the tool tip (Before scroll button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31178
FFCustomMsgBox
Failed in obtaining the tool tip (After scroll button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31179
FFCustomMsgBox
Failed in obtaining the tool tip (Monitor mode button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31180
FFCustomMsgBox
Failed in obtaining the tool tip (QA It is conceivable that the database file was button). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31181
FFCustomMsgBox
Failed in obtaining the tool tip (Change button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31182
FFCustomMsgBox
Failed in obtaining the tool tip (Rotation/Inversion button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31183
FFCustomMsgBox
Failed in obtaining the tool tip (EDR mode button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31184
FFCustomMsgBox
Failed in obtaining the tool tip (Image format button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31185
FFCustomMsgBox
Failed in obtaining the tool tip It is conceivable that the database file was (Change menu parameter button). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31186
FFCustomMsgBox
Failed in obtaining the registry information (Set No.).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31187
FFCustomMsgBox
Failed in setting the registry information (Set No.).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31188
FFCustomMsgBox
Failed in obtaining the system setting information (System ID).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31189
FFCustomMsgBox
Failed in obtaining the system setting information (Autodistribution instruction information).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31191
FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Selector auto- damaged or deleted. switchover information).
Restart. If the same symptom recurs, perform a reinstallation.
31192
FFCustomMsgBox
Failed in obtaining the system setting information (Menu autosequence information).
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
It is conceivable that the database file was damaged or deleted.
CR-IR 391CL Service Manual
Remarks
Appx MT 1-191
Appx MT 1-192 Event
Event Source
Description
Causes
Remedies
31193
FFCustomMsgBox
Failed in obtaining the system setting information (Set No. minimum value information).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31194
FFCustomMsgBox
Failed in obtaining the system setting information (Set No. maximum value information).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31196
FFCustomMsgBox
Failed in obtaining the system setting information (Series information issuing method).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31197
FFCustomMsgBox
No matching work ID exists.
The contents of the image file did not agree Perform “Initialization of image database.” with those of the image database.
31198
FFCustomMsgBox
Failed in distribution process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31202 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Patient damaged or deleted. information online serial port No.).
Restart. If the same symptom recurs, perform a reinstallation.
31203 FFCustomMsgBox
Failed in obtaining the system setting information (Patient information online device name.).
Restart. If the same symptom recurs, perform a reinstallation.
31207 FFCustomMsgBox
Failed in setting the Image Reader The system was unstable. machine code.
Restart. If the same symptom recurs, perform a reinstallation.
31208 FFCustomMsgBox
Failed in obtaining the button image (New button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31210 FFCustomMsgBox
Failed in obtaining the system setting information (Image rotation/inversion selectable range).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31211
Failed in obtaining the button image (frontal image button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31212 FFCustomMsgBox
Failed in obtaining the button image (Left-right invert button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31213 FFCustomMsgBox
Failed in obtaining the button image (Upside-down invert button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31214 FFCustomMsgBox
Failed in obtaining the button image (180 degree rotation button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31215 FFCustomMsgBox
Failed in obtaining the button It is conceivable that the bitmap file was image (90 degree rotation button). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31218 FFCustomMsgBox
Failed in obtaining the system setting information (Image format selectable range).
Restart. If the same symptom recurs, perform a reinstallation.
FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
It is conceivable that the database file was damaged or deleted.
It is conceivable that the database file was damaged or deleted.
Remarks
CR-IR 391CL Service Manual
Appx MT 1-192
Appx MT 1-193 Event
Event Source
Description
Causes
Remedies
31219 FFCustomMsgBox
Failed in obtaining the button image (SINGLE button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31220 FFCustomMsgBox
Failed in obtaining the button image (TWIN button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31225 FFCustomMsgBox
Failed in obtaining the connection It is conceivable that the file was damaged Restart. If the same symptom recurs, characters to the film annotation or deleted. perform a reinstallation. database.
31226 FFCustomMsgBox
Failed in connecting characters to It is conceivable that the database file was the film annotation database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31227 FFCustomMsgBox
Failed in obtaining information It is conceivable that the database file was from the film annotation database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31232 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Maximum No. damaged or deleted. of output film).
Restart. If the same symptom recurs, perform a reinstallation.
31235 FFCustomMsgBox
Failed in obtaining the caption information (CS).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31236 FFCustomMsgBox
Failed in obtaining the caption information (SS).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31241 FFCustomMsgBox
Failed in making thumbnail The system was unstable. images in image input subsystem.
Restart. If the same symptom recurs, perform a reinstallation.
31242 FFCustomMsgBox
Failed in processing in image input subsystem.
Restart. If the same symptom recurs, perform a reinstallation.
31243 FFCustomMsgBox
Image format information is illegal. A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31244 FFCustomMsgBox
Annotation information is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31245 FFCustomMsgBox
No. of output film information is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31246 FFCustomMsgBox
Distribution code information is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31247 FFCustomMsgBox
Image reading sensitivity is illegal. A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31248 FFCustomMsgBox
Average output density is illegal.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
020-221-02E 01.08.2010 FM5563
The system was unstable.
A value in the image file conflicted with a system setting.
CR-IR 391CL Service Manual
Remarks
Appx MT 1-193
Appx MT 1-194 Event
Event Source
Description
Causes
Remedies
31249 FFCustomMsgBox
EDR mode is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31250 FFCustomMsgBox
Image filing mode is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31251 FFCustomMsgBox
Function mode is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31252 FFCustomMsgBox
IP logical size information is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31253 FFCustomMsgBox
Contrast shift is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31254 FFCustomMsgBox
The sensitivity shift information is illegal.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31255 FFCustomMsgBox
There is a discrepancy between system setting and image information.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31256 FFCustomMsgBox
There is a discrepancy between system setting and image information.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31257 FFCustomMsgBox
There is a discrepancy between system setting and image information.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31258 FFCustomMsgBox
There is a discrepancy between system setting and image information.
A value in the image file conflicted with a system setting.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31259 FFCustomMsgBox
Failed in obtaining the image invert/rotate information.
It is conceivable that the image information Delete the associated examination. If the was damaged. same symptom recurs after deletion, perform a reinstallation.
31260 FFCustomMsgBox
Failed in obtaining the image format information.
A value in the image file conflicted with a system setting.
31261 FFCustomMsgBox
Failed in obtaining the image format information.
It is conceivable that the image information Delete the associated examination. If the was damaged. same symptom recurs after deletion, perform a reinstallation.
31262 FFCustomMsgBox
Film annotation is illegal.
The registered film mark contained an unacceptable character.
With the User Utility, correct the film mark settings as needed.
31265 FFCustomMsgBox
Failed in obtaining the caption information (FIX).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
Remarks
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
CR-IR 391CL Service Manual
Appx MT 1-194
Appx MT 1-195 Event
Event Source
Description
Causes
Remedies
31266 FFCustomMsgBox
Failed in obtaining the caption information (S value).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31267 FFCustomMsgBox
Failed in obtaining the caption information (SEMI-X).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31268 FFCustomMsgBox
Failed in obtaining the caption information (Density Average).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31269 FFCustomMsgBox
Failed in obtaining the system setting information (EDR mode selectable range).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31270 FFCustomMsgBox
Input value is illegal.
The entered value contained an Make a proper entry. unacceptable character or was out of range or otherwise abnormal.
31272 FFCustomMsgBox
Failed in obtaining the system setting information (Function selectable range).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31273 FFCustomMsgBox
Failed in setting the function information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31274 FFCustomMsgBox
Failed in setting the No. of output film.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31277 FFCustomMsgBox
Failed in setting the contrast shift. The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31278 FFCustomMsgBox
Failed in setting the sensitivity shift.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31279 FFCustomMsgBox
Failed in setting the EDR mode information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31280 FFCustomMsgBox
Failed in setting the FIX mode S value.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31281 FFCustomMsgBox
Failed in setting the SEMI-X mode The system was unstable. average output density.
Restart. If the same symptom recurs, perform a reinstallation.
31282 FFCustomMsgBox
Failed in QA starting process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31284 FFCustomMsgBox
Failed in obtaining the system setting information (Filing mode selectable range).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31285 FFCustomMsgBox
Failed in setting the image filing information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31288 FFCustomMsgBox
Failed in obtaining the distribution The system was unstable. destination information.
Restart. If the same symptom recurs, perform a reinstallation.
31290 FFCustomMsgBox
Failed in obtaining IP logical size information.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
The system was unstable.
CR-IR 391CL Service Manual
Remarks
Appx MT 1-195
Appx MT 1-196 Event
Event Source
Description
Causes
Remedies
31291 FFCustomMsgBox
Failed in obtaining the system setting information (Distribution code change).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31292 FFCustomMsgBox
Failed in obtaining the system setting information (Film annotation change).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31293 FFCustomMsgBox
Failed in obtaining the system setting information (Function change).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31294 FFCustomMsgBox
Failed in terminating process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31295 FFCustomMsgBox
Failed in terminating process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31296 FFCustomMsgBox
Failed in updating the list display.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31300 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.\nPlease reactivate server PC.
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
31300 FFCustomMsgBox
An error of unknown cause occurred.
31303 FFCustomMsgBox
Failed in obtaining study instance UID from list (Waiting for study).
It is highly probable that the program was faulty.
31304 FFCustomMsgBox
Failed in obtaining study instance UID from list (Waiting for QA).
It is highly probable that the program was faulty.
31305 FFCustomMsgBox
Failed in obtaining study instance UID from list (Waiting for output).
It is highly probable that the program was faulty.
31306 FFCustomMsgBox
Failed in obtaining study instance UID from list (Already output).
It is highly probable that the program was faulty.
31307 FFCustomMsgBox
Failed in obtaining study instance UID from list (All).
It is highly probable that the program was faulty.
31308 FFCustomMsgBox
Failed in obtaining study instance UID from list (Today).
It is highly probable that the program was faulty.
31309 FFCustomMsgBox
Failed in updating the list (Waiting The system was unstable. for study) display.
Restart. If the same symptom recurs, perform a reinstallation.
31310 FFCustomMsgBox
Failed in updating the list (Waiting The system was unstable. for QA) display.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-196
Appx MT 1-197 Event 31311
Event Source
Description
Causes
Remedies
FFCustomMsgBox
Failed in updating the list (Waiting The system was unstable. for output) display.
Restart. If the same symptom recurs, perform a reinstallation.
31312 FFCustomMsgBox
Failed in updating the list (Already The system was unstable. output) display.
Restart. If the same symptom recurs, perform a reinstallation.
31313 FFCustomMsgBox
Failed in updating the list (All) display.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31314 FFCustomMsgBox
Failed in updating the list (Today) display.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31315 FFCustomMsgBox
No. of selected studies is illegal. Study cannot be started.
It is highly probable that the program was faulty.
Select only one study and execute.
31316 FFCustomMsgBox
Failed in study starting process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31317 FFCustomMsgBox
No. of selected studies is illegal. QA cannot be started.
It is highly probable that the program was faulty.
31318 FFCustomMsgBox
Failed in QA starting process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31319 FFCustomMsgBox
Failed in QA starting process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31320 FFCustomMsgBox
Failed in obtaining the system setting information (Operational mode after studying).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31321 FFCustomMsgBox
Failed in obtaining the button image (Utility button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31322 FFCustomMsgBox
Failed in obtaining the patient information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31323 FFCustomMsgBox
Date of birth could not be Illegal birth date information was set. converted to the displaying format.
Delete the associated examination. If the same symptom recurs after deletion, perform a reinstallation.
31324 FFCustomMsgBox
Failed in obtaining the caption information (Stop alarm button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31329 FFCustomMsgBox
Message from the Image Reader could not be displayed.
The RU software version conflicted with the message file version on the CR-IR 391CL side or the RU message file was damaged or otherwise abnormal.
Confirm software version and setups on the RU side.
31330 FFCustomMsgBox
Failed in obtaining the caption information (System Terminating button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31331 FFCustomMsgBox
Failed in obtaining the caption information (User Utility button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31332 FFCustomMsgBox
Failed in obtaining the caption information (Study list setting button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-197
Appx MT 1-198 Event
Event Source
Description
Causes
Remedies
31333 FFCustomMsgBox
Failed in obtaining the caption information (Version displaying button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31334 FFCustomMsgBox
Failed in obtaining the caption information (Cancel button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31335 FFCustomMsgBox
Failed in obtaining the button image (Clear button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31336 FFCustomMsgBox
Failed in obtaining the tool tip information (Clear button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31337 FFCustomMsgBox
Failed in displaying the thumbnail images.
The thumbnail image file was damaged, deleted, or otherwise abnormal.
There are no processing problems except for the inability to display thumbnail images. If the same symptom frequently occurs, initialize the image database.
31339 FFCustomMsgBox
Failed in executing the scanner cleaning starting method of the Image Reader.
The RU is not ready for performing the method.
Check the RU status.
31340 FFCustomMsgBox
Failed in obtaining the caption information (Cancel button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31341 FFCustomMsgBox
Failed in obtaining the caption information (Scanner cleaning button).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31343 FFCustomMsgBox
Failed in inputting images.
It is conceivable that there was a problem with the RU or line.
Check the RU and line.
31344 FFCustomMsgBox
Image size could not be detected. It is conceivable that there was a problem with the RU.
Check the RU status.
31346 FFCustomMsgBox
Failed in obtaining Image Reader error information.
The RU software version conflicted with the message file version on the CR-IR 391CL side or the RU message file was damaged or otherwise abnormal.
Confirm software version and setups on the RU side.
31347 FFCustomMsgBox
Failed in obtaining Image Reader status information.
The RU software version conflicted with the message file version on the CR-IR 391CL side or the RU message file was damaged or otherwise abnormal.
Confirm software version and setups on the RU side.
31348 FFCustomMsgBox
Failed in thumbnail image creation The thumbnail image file was damaged, process. deleted, or otherwise abnormal.
There are no processing problems except for the inability to display thumbnail images. If the same symptom frequently occurs, initialize the image database.
31349 FFCustomMsgBox
Failed in saving the list display setting (Waiting for study).
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31350 FFCustomMsgBox
Failed in saving the list display setting (Waiting for QA).
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31351 FFCustomMsgBox
Failed in saving the list display setting (Waiting for output).
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-198
Appx MT 1-199 Event
Event Source
Description
Causes
Remedies
31352 FFCustomMsgBox
Failed in saving the list display setting (Already output).
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31353 FFCustomMsgBox
Failed in saving the list display setting (All).
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31354 FFCustomMsgBox
Failed in saving the list display setting (Today).
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31355 FFCustomMsgBox
Failed in customizing the list display.
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31356 FFCustomMsgBox
Failed in obtaining system setting information (Default menu code).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31358 FFCustomMsgBox
Failed in obtaining the tool tip text. It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31359 FFCustomMsgBox
Failed in obtaining the caption information (Title bar).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31360 FFCustomMsgBox
Failed in obtaining the caption information (Option label).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31361 FFCustomMsgBox
Failed in obtaining the version information.
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
31362 FFCustomMsgBox
Option list could not be obtained.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31363 FFCustomMsgBox
Failed in obtaining the registry information (Next multiple frame set No.).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31364 FFCustomMsgBox
Failed in setting the registry information (Next multi-frame set No.).
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31365 FFCustomMsgBox
Failed in obtaining the system It is conceivable that the database file was setting information (Series issuing damaged or deleted. type).
Restart. If the same symptom recurs, perform a reinstallation.
31366 FFCustomMsgBox
Failed in obtaining the multi-frame The system was unstable. UID information.
Restart. If the same symptom recurs, perform a reinstallation.
31367 FFCustomMsgBox
Failed in obtaining the cassette insertion enabled image.
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31368 FFCustomMsgBox
Failed in obtaining the cassette insertion disabled image.
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31369 FFCustomMsgBox
Failed in obtaining the image icon It is conceivable that the bitmap file was (Mis-exposure). damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31370 FFCustomMsgBox
Failed in obtaining the button image (Image style button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31371 FFCustomMsgBox
Failed in obtaining the button image (EDR button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-199
Appx MT 1-200 Event
Event Source
Description
Causes
Remedies
31372 FFCustomMsgBox
Failed in obtaining the button image (Function button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31373 FFCustomMsgBox
Failed in obtaining the button image (No. of output film button)
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31374 FFCustomMsgBox
Failed in obtaining the button image (IP size button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31375 FFCustomMsgBox
Failed in obtaining the button image (Film format button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31376 FFCustomMsgBox
Failed in obtaining the button image (Filing button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31377 FFCustomMsgBox
Failed in obtaining the button image (Film annotation button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31378 FFCustomMsgBox
Failed in obtaining the button image (Distribution code button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31379 FFCustomMsgBox
Failed in obtaining the button image (CS/SS button).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31380 FFCustomMsgBox
Failed in obtaining system setting information (Serial port No. for connecting to XCON).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31381 FFCustomMsgBox
Failed in obtaining the XCON device name.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31382 FFCustomMsgBox
Image data line to the Image Reader (%s) has broken.
The line was abnormal.
31386 FFCustomMsgBox
Failed in obtaining the caption information.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31387 FFCustomMsgBox
Failed in reading the bit-map file.
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31388 FFCustomMsgBox
Failed in obtaining the font information.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31389 FFCustomMsgBox
Failed in refreshing the list.
It is conceivable that the system was unstable or that the program was faulty.
Restart. If the same symptom recurs, perform a reinstallation.
31390 FFCustomMsgBox
Requesting department code is illegal.
The entered value contained an Make a proper entry. unacceptable character or was out of range or otherwise abnormal.
31391 FFCustomMsgBox
Technologist code is illegal.
The entered value contained an Make a proper entry. unacceptable character or was out of range or otherwise abnormal.
31392 FFCustomMsgBox
Failed in searching the patient information.
Nothing matched the entered patient information.
31393 FFCustomMsgBox
Failed in setting the connecting status to the RIS.
This error is attributable to an RIS problem Check RIS-side status or RIS setup. or RIS setup problem.
020-221-02E 01.08.2010 FM5563
Remarks
Check the patient information.
CR-IR 391CL Service Manual
Appx MT 1-200
Appx MT 1-201 Event
Event Source
Description
Causes
Remedies
31394 FFCustomMsgBox
Failed in obtaining the data.
This error is attributable to an RIS problem Check RIS-side status or RIS setup. or RIS setup problem.
31395 FFCustomMsgBox
Failed in requesting of study start (PPS).
The error is attributable, for instance, to an Check, for instance, the server operation inactive server or incorrect network status and network settings. settings.
31396 FFCustomMsgBox
Failed in requesting of study termination (PPS).
The error is attributable, for instance, to an Check, for instance, the server operation inactive server or incorrect network status and network settings. settings.
31397 FFCustomMsgBox
Failed in requesting of study abort The error is attributable, for instance, to an Check, for instance, the server operation (PPS). inactive server or incorrect network status and network settings. settings.
31398 FFCustomMsgBox
Can not terminate.
31399 FFCustomMsgBox
Failed in obtaining the label caption.
31400 FFCustomMsgBox
Menu selected does not exist.
31401 FFCustomMsgBox
Failed in obtaining the path information (image data folder).
It is conceivable that the file was damaged Restart. If the same symptom recurs, or deleted. perform a reinstallation.
31402 FFCustomMsgBox
Failed in obtaining the parameter icon image.
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31403 FFCustomMsgBox
Failed in obtaining the caption information.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31404 FFCustomMsgBox
Failed in communication with the connected device.
The error is attributable to a problem with the connected equipment or connection setup.
Check the connected equipment, connection setup, and others.
31405 FFCustomMsgBox
Failed in evacuating the IP.
The connected equipment may be faulty.
Confirm the connected device.
31406 FFCustomMsgBox
Failed in setting the IP.
The connected equipment may be faulty.
Confirm the connected device.
31407 FFCustomMsgBox
Failed in setting the exposure size.
The connected equipment may be faulty.
Confirm the connected device.
31408 FFCustomMsgBox
Failed in setting the reference position for exposure.
The connected equipment may be faulty.
Confirm the connected device.
31409 FFCustomMsgBox
No response from the connected device.
The connected equipment may be faulty.
Confirm the connected device.
31410 FFCustomMsgBox
No response from the device sharing ID information.
The connected equipment may be faulty.
Confirm the connected device.
31411
A study cannot be registered because the exposure menu registered in IDT is not registered in the CR-IR 391CL.
This error is attributable to an improperly registered menu.
Check the menu registration information.
FFCustomMsgBox
31412 FFCustomMsgBox
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It is conceivable that the database file was damaged or deleted.
An image data line with the reader The connected equipment may be faulty. is cut off.
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
Confirm the connected device.
CR-IR 391CL Service Manual
Appx MT 1-201
Appx MT 1-202 Event
Event Source
Description
Causes
Remedies
31413 FFCustomMsgBox
Inconsistencies exist in the CR-IR The connection setup may be faulty. 391CL-RU connection setting of the system configuration.
Check the connection setup.
31414 FFCustomMsgBox
Failed in obtaining the caption information (RIS tab).
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31415 FFCustomMsgBox
A communication error with RIS occurred.
The connected equipment may be faulty.
Confirm the connected device.
31416 FFCustomMsgBox
Some exposure menus couldn’t be registered.
This error is attributable to an improperly set menu parameter or other setup failure.
Check settings.
31417 FFCustomMsgBox
An exposure menu couldn’t be registered.
This error is attributable to an improperly set menu parameter or other setup failure.
Check settings.
31418 FFCustomMsgBox
Failed in the reference of the reader device.
The connection setup may be faulty.
Check the connection setup.
31419 FFCustomMsgBox
The condition value transmitted to The XCON settings (limit values) were x-ray device exceeded restriction. inconsistent with the exposure condition preset values for the menus.
There is no practical problem because the limit values are transferred to the XCON.
31420 FFCustomMsgBox
A communication error with RIS occurred.
Confirm the connected device.
31421 FFCustomMsgBox
An exposure menu couldn’t be decided.
31422 FFCustomMsgBox
Failed in registering the study to the patient information database.
The patient information database operation Restart. If the same symptom recurs, was wrong. perform a reinstallation.
31423 FFCustomMsgBox
Failed in image stitching processing.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31424 FFCustomMsgBox
Failed in saving the exposure result information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31425 FFCustomMsgBox
Failed in determining actual exposure result values.
Invalid characters were used for the performed procedure step description, protocol name, or filter type. The radiation source-to-detector distance or radiation time did not consist of numerals only. The film output count or film size ID was out of range.
Since a standard setting will be used as a substitute to continue with the process, no particular response is required.
31426 FFCustomMsgBox
Failed in acquiring coloring information.
The settings might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
31427 FFCustomMsgBox
Failed in distribution process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31428 FFCustomMsgBox
Failed in displaying the study information list.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31429 FFCustomMsgBox
Failed in setting patient information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
The connected equipment may be faulty.
Remarks
Select a menu appropriate for the exposure, and then press the OK button that is displayed at the bottom of the window.
CR-IR 391CL Service Manual
Appx MT 1-202
Appx MT 1-203 Event
Event Source
Description
Causes
Remedies
31430 FFCustomMsgBox
Failed in obtaining the patient information.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31431 FFCustomMsgBox
Failed in acquiring image (background).
It is conceivable that the bitmap file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
31432 FFCustomMsgBox
Failed in study transmission processing.
Confirm connection to the other equipment.
31433 FFCustomMsgBox
Failed in study reception processing.
Confirm connection to the other equipment.
31434 FFCustomMsgBox
Failed in connection to the other equipment. Some studies have not been registered appropriately.
Confirm connection to the other equipment.
31435 FFCustomMsgBox
Failed in connection with the equipment. No studies have been registered successfully.
Confirm connection to the other equipment.
31436 FFCustomMsgBox
Failed in mis-exposure processing.
31437 FFCustomMsgBox
Failed in connection to the technologist database.
31438 FFCustomMsgBox
Failed in registering exposure menus.
Check the equipment.
31439 FFCustomMsgBox
Some exposure menus have not been registered appropriately.
Check the equipment.
31440 FFCustomMsgBox
Connection to the portable equipment cannot be performed.
Re-set the portable equipment and then operate it again.
31463 FFCustomMsgBox
Failed in mis-exposure processing.
31471 FFCustomMsgBox
An attempt to restore images resulted in a failure.
31472 FFCustomMsgBox
An attempt to acquire values from the Image Reader status information database resulted in a failure.
31473 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the acquisition of the value from the error information database [ReaderUnit (RU)] Status information may not be displayed.
020-221-02E 01.08.2010 FM5563
Value acquisition from the image reader error information database failed while the connection to the image reader was established. The status information may not be displayed normally.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-203
Appx MT 1-204 Event
Event Source
Description
Causes
Remedies
31473 FFCustomMsgBox
An attempt to acquire values from the Image Reader error information database resulted in a failure.
31474 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nfailed in the record of IP use frequency while reading Image.
31474 FFCustomMsgBox
An attempt to register a count of IP use frequency resulted in a failure.
Press the button and continue the process.
31475 FFInput
ErrorCode:%1%nSubSystem:%2 The image could not be input during the %nSourceFile: %3%nSpotCode: image input process because the free %4%nDisk capacity shortage: The space on the disk was insufficient. input of the image cannot be executed
Delete unnecessary files, and then input the image.
31475 FFCustomMsgBox
Image input is disabled due to insufficient free space remaining on the disk.
Delete unnecessary files and retry image input.
31476 FFCustomMsgBox
An error may have occurred while inputting images from the Image Reader before.
● Operate according to the message displayed when the study starts.
31478 FFInput
It failed in the acquisition of the value from the system setting database. It sets it as displayed.
The settings for RU patient information Reinstall the system. display were not found in the system setup database.
31500 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in acquisition. Can not get information from LangStr.mdb.
The character string was not successfully acquired. An internal system error occurred.
31500 FFCustomMsgBox
An attempt to acquire character strings resulted in a failure. Existing character strings are displayed.
020-221-02E 01.08.2010 FM5563
The IP use count was not successfully recorded during image reading.
Restart. If the same symptom recurs, perform a reinstallation.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
CR-IR 391CL Service Manual
Appx MT 1-204
Appx MT 1-205 Event
Event Source
Description
Causes
Remedies
31501 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in acquisition. Can not get information from LangMsgBox.mdb.
31501 FFCustomMsgBox
An attempt to acquire messages failed. Existing character strings are displayed.
31502 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe user is not logged in.
The user is not logged in.
31502 FFCustomMsgBox
The user has not logged in.
User cannot be identified. The reason for Retry logging onto the system. such fact may be attributed to the following: (1) The user was logged off the system while in operation. (2) The user is not logged on the system. (3) The server computer is not accessible.
31503 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt is a logoffed user.
This user is logged off.
31503 FFCustomMsgBox
This user has been logged off the system.
31504 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt is an illegal user.
020-221-02E 01.08.2010 FM5563
Message acquisition failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart the server computer.
Log in.
Nothing particular.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Retry logging onto the system. An unauthorized user attempted to log in.
Log in.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-205
Appx MT 1-206 Event
Event Source
Description
Causes
Remedies
31504 FFCustomMsgBox
An illegal user has been logged on the system.
Retry logging onto the system.
31505 FCRWeb
ErrorCode:%1%nSubSystem:%2 The current user does not have the %nSourceFile: %3%nSpotCode: privilege for performing this operation. %4%nThe login user doesn’t have the execution authority.
Log in as a user with operating privileges, and then retry.
31505 FFCustomMsgBox
You are not authorized to perform this operation.
Log onto the system with a properly authorized user name to retry this operation.
31506 FCRWeb
ErrorCode:%1%nSubSystem: %2%nSourceFile: %3%nSpotCode:%4%n The inspection is excluding it.
The selected study was being modified or examined by another computer.
31506 FFCustomMsgBox
31507 FCRWeb
020-221-02E 01.08.2010 FM5563
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Wait until the operation by the other computer terminates, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
[31506] Selected study is being modified or performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
Just as the message states.
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nRU is excluding it.
The selected study was being examined by Wait until the operation by the other another computer. computer terminates, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-206
Appx MT 1-207
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-207
Appx MT 1-208 Event
Event Source
Description
Causes
31507 FFCustomMsgBox
[31507] A study is being performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
31508 FCRWeb
ErrorCode:%1%nSubSystem:%2 The selected study was being modified or %nSourceFile: %3%nSpotCode: examined by another computer. %4%nThe inspection is excluding it.
31508 FFCustomMsgBox
Remedies
Remarks
Just as the message states.
Wait until the operation by the other computer terminates, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
[31508] Selected study is being modified or performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
Just as the message states.
31509 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nRU is excluding it.
The selected study was being examined by Wait until the operation by the other another computer. computer terminates, and then retry.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
31509 FFCustomMsgBox
[31509] A study is being performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
Just as the message states.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-208
Appx MT 1-209 Event
Event Source
Description
Causes
31510 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from EKarte.
The information could not be acquired from an electronic medical chart. This error is attributable to an incorrect setting in the Service Utility or an unconnected network.
31510 FFCustomMsgBox
An attempt to acquire information from the EMR resulted in a failure. Possible causes are: 1. EMR not started. 2. CL not connected to the EMR.
31511
FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe inspection has already been deleted.
31511
FFCustomMsgBox
Study selected has already been deleted.
Press [Update] to have the latest status displayed and then retry.
31527 FFCustomMsgBox
An attempt to acquire information from the receipt computer resulted in a failure. Possible causes are: 1. Receipt computer not started. 2. CL not connected to the receipt computer.
Check the connection to the receipt computer. Retransmit then the study from the receipt computer.
31528 FFCustomMsgBox
Settings to store images are about to be canceled.
● Images cannot be stored if continuing this operation. ❍ Do you wish to continue?
31529 FFCustomMsgBox
This study has been locked.
● Unlock the study and retry if you wish to delete the study.
31530 FFCusto]MsgBox
The status of the verified study will be Completed, and an exposure will start again.
❍ Do you wish to continue?
31531 FFCustomMsgBox
The study on which image input was interrupted will resume .
31532 FFCustomMsgBox
A study different from the image input-interrupted study will start.
020-221-02E 01.08.2010 FM5563
Remedies With the Service Utility, check the electronic medical chart settings. If the settings are correct, check the network cable, hub, and other network devices.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Confirm connection to the electronic medical chart device and retry communication. Continue processing if no information is acquired from the electronic medical chart device. The selected study was already deleted.
Nothing particular.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Notice: To continue, re-verify operations necessary to verify studies.
❍ Are you sure?
CR-IR 391CL Service Manual
Appx MT 1-209
Appx MT 1-210 Event
Event Source
31533 FFCustomMsgBox
Description
Causes
Image acquisition failed.
Remedies
Remarks
● Check connection between the network cable and the hub. Close this dialog to resume receiving images. Note: It may take about 10 minutes to resume. Close this dialog and wait for a while. Do not terminate the study until images are received.
31534 FFCustomMsgBox
An error occurred during image processing.
This event will not be displayed.
31535 FFCustomMsgBox
The Image Reader may be in use.
❍ Do you wish to continue?
31536 FFCustomMsgBox
Communication with the EMR resulted in a failure.
● Confirm connection to the EMR device and retry.
31537 FFCustomMsgBox
An error is received from the EMR.
● Contact your administrator.
31538 FFCustomMsgBox
A fatal error occurred.
● Contact your administrator.
31539 FFCustomMsgBox
There are no applicable patients.
31842 FFCustomMsgBox
There are two or more same studies on the P.Console.
31850 FFCustomMsgBox
An attempt to connect to X-ray generator resulted in a failure
It is conceivable that the connected equipment may have a problem or the network may be unstable.
Confirm the connected device.
31851 FFCustomMsgBox
An attempt to register reserved studies resulted in a failure
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31852 FFCustomMsgBox
An attempt to start reserved studies resulted in a failure.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31853 FFCustomMsgBox
An error occurred with connecting The system was unstable. devices.
Restart. If the same symptom recurs, perform a reinstallation.
31854 FFCustomMsgBox
An attempt to search reserved studies resulted in a failure.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
31855 FFCustomMsgBox
Received illegal data.
It is conceivable that the connected equipment may have transmitted illegal information.
Check information transmitted from the connected equipment.
32300 FFInput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe unknown error occurred.\nPlease reactivate server PC.
An unknown error occurred during initialization process.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
Delete duplicate instances of a study.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-210
Appx MT 1-211 Event
Event Source
32500 FCRWeb
Description
A system setup value could not be acquired. The database might be damaged.
Remedies
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32500 CommonDefinition.cs In a situation where patient name This error is attributable to improper user text box IME control is exercised setup or application abnormality. so that alphabetical characters are used for pronunciation automatic input, the pronunciation automatic input definition is disabled Or, an attempt to acquire the pronunciation automatic input definition resulted in a failure.
Check the user settings. This error may occur when the user settings are defined so that a 1-byte alphanumeric pronunciation can be automatically input for a patient name. If the same symptom recurs, restart the application.
ErrorCode: 17001122
32500 CommonDefinition.cs An attempt to acquire the IME The application is abnormal. setting from the setup file resulted in a failure.
ErrorCode: 17001123 Achieve recovery by restarting the application. If the restart does not help, you can enter a patient name that consists of 1-byte alphanumeric characters.
32501 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from Registry.
Registry acquisition failed. The directory might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32502 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from Directry.ini.
A Directory.ini file access error occurred. The file might be damaged.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32503 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the output of the operation log.
The operation log was not successfully output. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition Can not get information from SysConfig.mdb.
Causes
CR-IR 391CL Service Manual
Appx MT 1-211
Appx MT 1-212 Event
Event Source
Description
Causes
Remedies
Remarks
32504 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from NetConfib.mdb.
An error occurred when an attempt was made to access a NetConfig.mdb file. The file might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32550 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the information acquisition. Can not get information from Directry.ini.
A Directory.ini file access error occurred. The file might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32551 FFCrExamCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in system construction DB (API) access.
A system setup value could not be acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32600 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of Directry.ini.
A Directory.ini file access error occurred. The file might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32601 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of SysConfig.
A system setup value could not be acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-212
Appx MT 1-213 Event
Event Source
Description
Causes
Remedies
Remarks
32602 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory %nSourceFile: %3%nSpotCode: might be damaged. %4%nIt failed in the acquisition of the registry.
32603 FFEntryAddCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while outputting the log.
An error occurred during log output. It is Restart both the server PC and client PC. conceivable that the free space on the hard If the same error recurs, perform a disk may be insufficient. reinstallation. If the free space on the hard disk is insufficient, delete unnecessary files.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32650 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of Directry.ini.
A Directory.ini file access error occurred. The file might be damaged.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32651 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of SysConfig.
A system setup value could not be acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32652 FFDelInvalidCom
ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory %nSourceFile: %3%nSpotCode: might be damaged. %4%nIt failed in the acquisition of the registry.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-213
Appx MT 1-214 Event
Event Source
32653 FFDelInvalidCom
Description
Remedies
Remarks
An error occurred during log output. It is Restart both the server PC and client PC. conceivable that the free space on the hard If the same error recurs, perform a disk may be insufficient. reinstallation. If the free space on the hard disk is insufficient, delete unnecessary files.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32700 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of Directry.ini.
A Directory.ini file access error occurred. The file might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32700 FFImageSwapCom
A Directory.ini file access error occurred. The file might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32701 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of Sysconfig.
A system setup value could not be acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32702 FFImageSwapCom
A system setup value could not be acquired. The database might be damaged.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while outputting the log.
Causes
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of Directry.ini.
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt failed in the value acquisition of Sysconfig.
CR-IR 391CL Service Manual
Appx MT 1-214
Appx MT 1-215 Event
Event Source
Description
Causes
Remedies
Remarks
32703 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory %nSourceFile: %3%nSpotCode: might be damaged. %4%nIt failed in the acquisition of the registry.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32704 FFImageSwapCom
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 Registry acquisition failed. The directory %nSourceFile: %3%nSpotCode: might be damaged. %4%nIt failed in the acquisition of the registry.
32705 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while outputting the log.
An error occurred during log output. It is Restart both the server application and conceivable that the free space on the hard client application. If the same error recurs, disk may be insufficient. perform a reinstallation. If the free space on the hard disk is insufficient, delete unnecessary files.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
32706 FFImageSwapCom
An error occurred during log output. It is Restart both the server application and conceivable that the free space on the hard client application. If the same error recurs, disk may be insufficient. perform a reinstallation. If the free space on the hard disk is insufficient, delete unnecessary files.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while outputting the log.
32707 FFMenuChangeCom ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while deleting the temporary file.
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-215
Appx MT 1-216 Event
Event Source
Description
Causes
Remedies
Remarks
32708 FFImageSwapCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error occurred while deleting the temporary file.
33100 FCRWeb
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Error Details.
A message related to a system operation.
34529 FFCustomMsgBox
[34529] The Height contains illegal character. > Single-byte numerical characters and period (.) are allowed for Height. Enter again.
Just as the message states.
34530 FFCustomMsgBox
[34530] The Weight contains illegal character. > Single-byte numerical characters and period (.) are allowed for Weight. Enter again.
Just as the message states.
34531 FFCustomMsgBox
[34531] The Height contains negative value. > Enter positive value for Height.
Just as the message states.
34532 FFCustomMsgBox
[34532] The Weight contains negative value. > Enter positive value for Weight.
Just as the message states.
34533 FFCustomMsgBox
[34533] The Responsible person Just as the message states. contains illegal character. > Any double-byte characters and the characters below cannot be used for Responsible person. Enter again. ”#%&+?\*@
Only for veterinary hospital.
34534 FFCustomMsgBox
[34534] The Responsible Just as the message states. organization contains illegal character. > The characters below cannot be used for Responsible organization. Enter again. ”#%&+?\*@
Only for veterinary hospital.
020-221-02E 01.08.2010 FM5563
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Nothing particular.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-216
Appx MT 1-217 Event
Event Source
Description
Causes
Remedies
Remarks
34535 FFCustomMsgBox
[34535] The Species contains Just as the message states. illegal character. > The characters below cannot be used for Breed. Enter again. ”#%&+?\*@
Only for veterinary hospital.
34536 FFCustomMsgBox
[34536] The Breed contains illegal Just as the message states. character. > The characters below cannot be used for Species. Enter again. ”#%&+?\*@
Only for veterinary hospital.
34935 FFCustomMsgBox
[34935] Height contains invalid character. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
34936 FFCustomMsgBox
[34936] Weight contains invalid character. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
34937 FFCustomMsgBox
[34937] The patient comment is too long. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
34938 FFCustomMsgBox
[34938] Responsible person's name is too long. > Enter correct information.
Just as the message states.
Only for veterinary hospital.
34939 FFCustomMsgBox
[34939] Responsible organization's name is too long. > Enter correct information.
Just as the message states.
34940 FFCustomMsgBox
[34940] The Breed contains illegal Just as the message states. character. > The characters below cannot be used for Breed. Enter again. ” # %% && + ? \ * @ <
Only for veterinary hospital.
34941 FFCustomMsgBox
[34941] The Species contains Just as the message states. illegal character. > The characters below cannot be used for Species. Enter again. ” # %% && + ? \ * @ <
Only for veterinary hospital.
34942 FFCustomMsgBox
[34942] The body length contains illegal character. > Only single-byte numerical characters and period (.) are allowed for Body length. Enter again.
020-221-02E 01.08.2010 FM5563
Just as the message states.
CR-IR 391CL Service Manual
Appx MT 1-217
Appx MT 1-218 Event
Event Source
Description
Causes
Remedies
Remarks
34943 FFCustomMsgBox
[34943] The Weight contains invalid character. > Only single-byte numerical characters and period (.) are allowed for Weight. Enter again.
40000 FFCustomMsgBox
An error of unknown cause occurred.
40000 QADataObjCom
File: Filename, Spot: Spot code, Code: Error code
The system settings were not successfully acquired.
Restart the system. Contact the support center.
40000 QAImgInfoObjCom
File: Filename, Spot: Spot code, Code: Error code
The system settings were not successfully acquired.
Restart the system. Contact the support center.
40000 QAImgObjCom
File: Filename, Spot: Spot code, Code: Error code
The system settings were not successfully acquired.
Restart the system. Contact the support center.
40000 QAMarkerObjCom
File: Filename, Spot: Spot code, Code: Error code
The system settings were not successfully acquired.
Restart the system. Contact the support center.
40000 QAMaskObjCom
File: Filename, Spot: Spot code, Code: Error code
The system settings were not successfully acquired.
Restart the system. Contact the support center.
40000 QAManagerCom
File: Filename, Spot: Spot code, Code: Error code
The system settings were not successfully acquired.
Restart the system. Contact the support center.
40000 ViFileTransferCom
ErrorCode:%1%nSubSystem:%2 The system settings were not successfully %nSourceFile:%3%nSpotCode:% acquired. The Directory.ini file might be 4%n Comment missing or damaged.
Check the Directory.ini file, and then restart %1=Error Code: The code that uniquely both the server application and client identifies an error. application. If the same error recurs, %2=Subsystem: The subsystem where an perform a reinstallation. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40001 FFCustomMsgBox
An error of unknown cause occurred.
Restart. If the same symptom recurs, perform a reinstallation.
40002 FFCustomMsgBox
An attempt to acquire study information failed.
40003 FFCustomMsgBox
Data storage failed. Modified data cannot be stored. Modified data may have been lost.
40004 FFCustomMsgBox
Failed in file output processing.
40005 FFCustomMsgBox
Paper print processing failed.
An error occurred during output processing. ● Confirm Windows’ regular printer setting and retry.
40006 FFCustomMsgBox
Film output processing failed.
An error occurred during output processing. ● Confirm the server computer status and retry.
020-221-02E 01.08.2010 FM5563
Just as the message states.
The system was unstable.
After the image browse window is closed, make sure that the server computer is running.
CR-IR 391CL Service Manual
Appx MT 1-218
Appx MT 1-219 Event
Event Source
Description
Causes
Remedies
40007 FFCustomMsgBox
Output processing of a work disk failed.
40008 FFCustomMsgBox
Failed in initialize processing.
In an environment where multiple client computers are connected, this can occur when client applications are started simultaneously.
Close the displayed message and restart the client application.
40009 FFCustomMsgBox
[40009] Failed in preset information operation. The following reason is presumable.
A problem has occurred for the database (SQL-Server).
Restart both the server application and client application. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
The max. preset limit for registrations has [40010] Registration cannot be performed due to exceeding of the been exceeded. max preset limit.
Delete a part of the registrations from the preset list on the preset list edit window and try again.
An error occurred during output processing. ● Confirm Windows’ regular printer setting and retry.
1. Database access erorr *Restart the server computer. >Contact your service engineer if restarting of the computer does not resolve the problem. 40010 FFCustomMsgBox
Remarks
*To add presets, delete some from the preset list. 40011
FFCustomMsgBox
[40011] The same preset name has already been registered.
Registration of an already existing preset name has been tried.
Change the preset name and try again.
*Change the preset name and then re-execute. 40100 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during a component operation.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40101 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An illegal parameter was encountered during a component operation.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Appx MT 1-219
Appx MT 1-220 Event
Event Source
Description
Causes
Remedies
Remarks
40102 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An image information related error occurred during a component operation.
40103 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
A file was not successfully accessed during Restart both the server application and %1=Error Code: The code that uniquely a component operation. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40104 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
A memory related error occurred during a component operation.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40140 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during the normalization process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40141 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An illegal property was encountered during Restart both the server application and %1=Error Code: The code that uniquely the normalization process. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
CR-IR 391CL Service Manual
Appx MT 1-220
Appx MT 1-221 Event
Event Source
Description
Causes
Remedies
Remarks
40142 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An image information related error Restart both the server application and %1=Error Code: The code that uniquely occurred during the normalization process. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40144 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
A memory related error occurred during the Restart both the server application and %1=Error Code: The code that uniquely normalization process. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40145 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An internal table was not successfully created during the normalization process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40150 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
FNC Proc Error (Exception handling was done).
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40151 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
FNC Proc Error (Invalid Property).
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Appx MT 1-221
Appx MT 1-222 Event
Event Source
Description
Causes
Remedies
Remarks
40152 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
FNC Proc Error (Image processing error).
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40160 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during a CR image process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40161 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An illegal property was encountered during Restart both the server application and %1=Error Code: The code that uniquely a CR image process. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40162 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An image information related error occurred during a CR image process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40166 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
A CR image process was not successfully executed.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Appx MT 1-222
Appx MT 1-223 Event
Event Source
Description
Causes
Remedies
Remarks
40180 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during the polarity conversion process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40186 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
The polarity conversion process not successfully performed.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40190 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during an LUT Restart both the server application and %1=Error Code: The code that uniquely process. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40193 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
The file was not successfully accessed during an LUT process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40200 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during an image rotation/flipping process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Appx MT 1-223
Appx MT 1-224 Event
Event Source
Description
Causes
Remedies
Remarks
40201 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
Illegal properties were encountered when Restart both the server application and %1=Error Code: The code that uniquely an attempt was made to perform an image client application. If the same error recurs, identifies an error. rotation/flipping process. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40202 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An image information related error occurred during an image rotation/flipping process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40206 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
The image rotation/flipping process was not successfully performed.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40210 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during the reduction process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40216 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
The reduction process was not successfully Restart both the server application and %1=Error Code: The code that uniquely performed. client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
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Appx MT 1-224
Appx MT 1-225 Event
Event Source
Description
Causes
Remedies
Remarks
40220 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during the JPEG lossless conversion process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40226 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
The JPEG lossless conversion process was not successfully performed.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40230 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during the JPEG lossy conversion process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40236 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An attempt to perform the JPEG lossy conversion process failed.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40240 FFMultiImgProc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Comment
An exception error occurred during a BMP conversion process.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
40400 FFCustomMsgBox
Communication between processes failed.
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Appx MT 1-225
Appx MT 1-226 Event
Event Source
Description
Causes
40400 VwAnnotation ObjCom
[File name][Function name][Error code]Comment
The method return value for the interprocess communication API resulted in an error.
Restart the system. Contact the support center.
40400 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the interprocess communication API resulted in an error.
Restart the system. Contact the support center.
40403 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the image database access control resulted in an error.
Restart the system, initialize the image database, and reinstall the application.
40404 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the media database access control resulted in an error.
Restart the system, initialize the media database, and reinstall the application.
40405 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the interprocess communication API resulted in an error.
Restart the system. Contact the support center.
40406 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: VwViewerCtrl. ctl[GetSysConfig] SpotCode: 0 SysConfig DB Access Error. VwSysDBOpen
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code
40406 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: VwViewerCtrl. ctl[GetSysConfig] SpotCode: 0 SysConfig DB Access Error. VwSysDBClose
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code
40406 FFCustomMsgBox
Access to the system setup database resulted in a failure.
The problem is attributable to the system setting database.
40406 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred when an attempt was made to connect or disconnect the system setup database access API, or acquire or set a value for the system setup database access API.
40407 FFCustomMsgBox
Access to the character string database resulted in a failure.
The problem is attributable to the character string database.
40407 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred with connection/ disconnection of the character string database access API.
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Remedies
Remarks
Restart and then check SysConfig.mdb.
Restart. Check LangStr.mdb.
CR-IR 391CL Service Manual
Appx MT 1-226
Appx MT 1-227 Event
Event Source
Description
Causes
Remedies
40407 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 LangStr DB Access Error. %4 %5
A program error occurred.
40408 FFCustomMsgBox
Access to the message box database resulted in a failure.
The problem is attributable to the message box database.
40408 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred with connection/ disconnection of the message box database access API.
Restart. Check LangMsgBox.mdb.
40409 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred when an attempt was made to connect or disconnect the flag database access API, or acquire or set a value for the flag database access API.
Restart, initialize the image database, and reinstall the application.
40411
FFCustomMsgBox
Access to the network setup database resulted in a failure.
The problem is attributable to the network setup database.
40411
VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred when an attempt was made to connect or disconnect the system setup database, or acquire or set a value for the system setup database (irreplaceable).
Restart and then check SysConfig.mdb.
40411
FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 NetConfig DB Access Error. %4 %5
A program error occurred.
Restart both the server PC and client PC
Restart both the server PC and client PC
40412 FFCustomMsgBox
Access to the customization setup The problem is attributable to the custom database resulted in a failure. setup database.
40412 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the customize Restart, initialize the customization object was in error or illegal (irreplaceable). database, and reinstall the application.
41000 QADataObjCom
[File name][Function name][Error code]Comment
The hard disk was full.
Delete unnecessary images.
41000 QAImgInfoObjCom
[File name][Function name][Error code]Comment
The hard disk was full.
Delete unnecessary images.
41000 QAImgObjCom
[File name][Function name][Error code]Comment
The hard disk was full.
Delete unnecessary images.
41000 QAMarkerObjCom
[File name][Function name][Error code]Comment
The hard disk was full.
Delete unnecessary images.
41000 QAMaskObjCom
[File name][Function name][Error code]Comment
The hard disk was full.
Delete unnecessary images.
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Remarks %1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-227
Appx MT 1-228 Event
Event Source
Description
Causes
Remedies
Remarks
41000 ViFileTransferCom
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
The file was unsuccessfully downloaded.
Check the connected equipment or network.
41000 QAManagerCom
[File name][Function name][Error code]Comment
The hard disk was full.
Delete unnecessary images.
41001 FFCustomMsgBox
The device is not ready.
No floppy disk was set in position.
Set media that is appropriate for the device.
41001 ViFileTransferCom
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
The file was unsuccessfully uploaded.
Check the connected equipment or network.
41001 ViClientInfoAccess
ErrorCode:%1%nSubSystem:%2 The key character string was not specified. Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% perform a reinstallation. 4%n Comment
41002 FFCustomMsgBox
The hard disk is full.
The file to be copied was too large to fit onto the media at the receiving end.
Switch to larger-capacity media.
41002 ViFileTransferCom
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
Failed in reading a file.
Check whether the file exists.
41002 ViClientInfoAccess
ErrorCode:%1%nSubSystem:%2 A Directory.ini access error occurred. %nSourceFile:%3%nSpotCode:% The error is attributable to a nonexistent 4%n Comment file or an illegal definition in the file.
Check the Directory.ini file, and then restart %1=Error Code: The code that uniquely both the server application and client identifies an error. application. If the same error recurs, %2=Subsystem: The subsystem where an perform a reinstallation. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
41003 FFCustomMsgBox
Destination for file copy is illegal.
An invalid pathname was specified as the file copy destination.
Check the system setup.
41003 ViFileTransferCom
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
The file was unsuccessfully written.
Check whether the folder exists at the file write destination.
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%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-228
Appx MT 1-229 Event
Event Source
Description
Causes
Remedies
41003 ViClientInfoAccess
ErrorCode:%1%nSubSystem:%2 The specified setup information file was not Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% successfully accessed. The file might be perform a reinstallation. 4%n Comment damaged.
41004 FFCustomMsgBox
E-mail program cannot be started. Outlook was not properly set up.
Exit the CR-IR 391CL and then complete Outlook setup.
41004 ViFileTransferCom
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
File deletion failed.
Check whether the file exists.
41005 ViFileTransferCom
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
An attempt to operate a CAB file failed.
Restart the system. Contact the support center.
41016 FFCustomMsgBox
The system has not been logged on.
Press OK to close the image browse window and open the log-in window. To keep the image browse window open, press Cancel.
41017 FFCustomMsgBox
The system has already been logged off.
Press OK to close the image browse window and open the log-in window. To keep the image browse window open, press Cancel.
41018 FFCustomMsgBox
You have been logged off the system or User has been changed.
Press OK to close the image browse window and open the log-in window. To keep the image browse window open, press Cancel.
41019 FFCustomMsgBox
No printers have been registered.
Register printers and retry.
41020 FFCustomMsgBox
Free disk space is insufficient.
Delete unnecessary files to increase free disk space.
41025 FFCustomMsgBox
This study includes images not retrieved into the hard disk.
41026 FFCustomMsgBox
The processing cannot be continued in the specified study.
This operation is unable to perform. ● Reconfirm or verify this study.
41027 FFCustomMsgBox
Specified destination may have been a data storage disk. Notice: The disk will be inconsistent if storing in data storage disk.
❍ Are you sure you want to store?
020-221-02E 01.08.2010 FM5563
This operation is unable to perform.
Remarks %1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Deactivate the image browse function, and then activate it again.
CR-IR 391CL Service Manual
Appx MT 1-229
Appx MT 1-230 Event
Event Source
Description
Causes
Remedies
41029 FFCustomMsgBox
No study selected.
● Select a study and retry it.
41030 FFCustomMsgBox
Method of calling is incorrect. Un-permitted scripts have been called directly.
● Execute again following the correct start procedure.
41031 FFCustomMsgBox
An error of unknown cause occurred.
● Contact your service engineer. ❍ Press the button below to close this dialog and terminate the system.
41032 FFCustomMsgBox
Image display is disabled because specified images cannot be found.
● To exit the image viewer, press the button below.
41033 FFCustomMsgBox
Failed in initialization processing.
● Contact your service engineer. ❍ Press the button below to close this dialog and terminate the system.
41034 FFCustomMsgBox
A timeout occurred.
● Contact your service engineer. +Press the button below to close this dialog and terminate the system.
41035 FFCustomMsgBox
Failed in starting up image viewer.
● Restart the server computer and retry. Contact your service engineer if the same symptom recurs even after it has been restarted.
41036 FFCustomMsgBox
An attempt to connect to C@Rna data center resulted in a failure.
● Ensure that the network cable has been connected correctly.
41037 FFCustomMsgBox
This operation is not allowed for retrieved studies from disks.
● This operation is unable to perform.
41038 FFCustomMsgBox
Failed in obtaining case study images.
The C@Rna newly-arrived information program is not running normally, or the network may have problems. ● Confirm that the C@Rna newly-arrived information program is running.
41039 FFCustomMsgBox
Failed in obtaining anatomical drawings.
The C@Rna newly-arrived information program is not running normally, or the network may have problems. ● Confirm that the C@Rna newly-arrived information program is running.
41040 FFCustomMsgBox
[41040] A study is being performed. *Please “Complete” or “Suspend” ongoing study. >If the computer currently in use is unable to check, the study may be used by other user. >Otherwise, please restart all computers of this system.
020-221-02E 01.08.2010 FM5563
Remarks
Just as the message states.
CR-IR 391CL Service Manual
Appx MT 1-230
Appx MT 1-231 Event
Event Source
Description
Causes
Remedies
41212 FFCustomMsgBox
The disk drive used for image view purpose has not been set up properly.
41400 VwAnnotation ObjCom
File: Filename, Spot: Spot code, Code: Error code
The hard disk was full.
Delete unnecessary images.
41400 VwMsgBoxCtrl
HDD FULL.
The hard disk was full.
Delete unnecessary images.
41401 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The specified path was not found.
Check path settings.
41402 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
No medium is ready.
Set a medium in its position.
41403 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The capacity of the media targeted for copy was insufficient.
Replace the media for anyone of larger capacity.
41410 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the delivery instruction component resulted in an error (a process other than the delivery process can be continued).
Delete unnecessary images.
42000 QAManagerCom
Arbitrary information.
Arbitrary information.
Processing can be continued
42400 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
Failed in acquiring a bitmap (replaceable).
Check that the entire bitmap is acquired.
42400 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 Can’t Get Bitmap (Processing continuation). %4 %5
A program error occurred.
Restart both the server PC and client PC
42401 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The return value for the custom message box control resulted in an error.
Nothing particular.
42402 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred when obtaining a system Check SysConfig.mdb. setup database access API value or the obtained value was illegal (replaceable).
42402 FFVwMsgBoxCtrl
ErrorCode: -2402 SubSystem: VI SourceFile: VwViewerCtrl. ctl[GetSysConfig] SpotCode: 0 SysConfig DB Access Failure (Processing continuation). VwSysDBGetValueComImgFileNameType
A program error occurred.
020-221-02E 01.08.2010 FM5563
Remarks
With the Service Utility, set the disk drive for viewing.
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Restart both the server PC and client PC
CR-IR 391CL Service Manual
Appx MT 1-231
Appx MT 1-232 Event
Event Source
Description
Causes
Remedies
Remarks
42402 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 SysConfig DB Access Failure (Processing continuation). %4 %5
A program error occurred.
42403 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred when obtaining a Check LangStr.mdb. character string database access API value (replaceable).
42403 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: frmViImgFileOutput. frm[SetCaption ()] SpotCode: 316 LangStr DB Access Failure (Processing continuation). StrDBGet (46506) Ret = %2
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code %2=Detailed error code
42403 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: frmViImgFileOutput. frm[SetCaption ()] SpotCode: 303 LangStr DB Access Failure (Processing continuation). StrDBGet (46507) Ret = %2
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code %2=Detailed error code
42403 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: frmViImgFileOutput. frm[SetCaption ()] SpotCode: 303 LangStr DB Access Failure (Processing continuation). StrDBGet (46508) Ret = %2
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code %2=Detailed error code
42403 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 LangStr DB Access Failure (Processing continuation). %4 %5
A program error occurred.
Restart both the server PC and client PC
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
42404 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The return value for the message box database access API resulted in an error.
Check LangMsgBox.mdb.
020-221-02E 01.08.2010 FM5563
Restart both the server PC and client PC
CR-IR 391CL Service Manual
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-232
Appx MT 1-233 Event
Event Source
Description
Causes
Remedies
42405 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The FF32 library (FF32dll) return value is Check the registry key setting. in error (registry acquisition/setup failed). Replaceable. When the option key registry data is acquired, no error occurs even if the key is not acquired.
42405 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 FF32 Access Failure (Probably acquisition of Registry goes wrong.) %4 %5
A program error occurred.
Restart both the server PC and client PC
42406 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
No tag information was set up though it must have been set up beforehand (irreplaceable).
Nothing particular.
42407 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred when obtaining a network setup database value or obtained value was not correct (replaceable).
Check NetConfig.mdb.
42407 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 NetConfig DB Access Failure (Processing continuation). %4 %5
A program error occurred.
Restart both the server PC and client PC
42408 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The return value for the customize object was in error or illegal (replaceable).
Check Custom.adp.
42409 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
Failed in obtaining/setting an FF32 library value (replaceable).
Check the Directory.ini file.
43000 QADataObjCom
Arbitrary information.
Arbitrary information.
Processing can be continued
43000 QAImgInfoObjCom
Arbitrary information.
Arbitrary information.
Processing can be continued
43000 QAManagerCom
Arbitrary information.
Arbitrary information.
Processing can be continued
43001 QAImgInfoObjCom
Failed to get (%1). ImageID: %2.
Arbitrary information.
Restart the system. Contact the support center.
43400 VwMsgBoxCtrl
ErrorCode: Error code SubSystem: VI SourceFile: Filename SpotCode: Spot code Comment
Arbitrary information.
Processing can be continued
43410 QAChgPrmCtrl
Selected image can’t show.
Image display failed.
Restart the system. Contact the support center.
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CR-IR 391CL Service Manual
Remarks
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-233
Appx MT 1-234 Event 43411
Event Source QAChgPrmCtrl
Description
Causes
Remedies
Error occurred in RunWithParam () The image process was not successfully of FMImgHandCtrl. performed.
Restart the system. Contact the support center.
43510 QAChgPrmCtrl
Selected image can’t show.
Image display failed.
Restart the system. Contact the support center.
43512 FFMaCommon
Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43513 FFMaCommon
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43514 FFMaCommon
Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43515 FFMaCommon
Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43516 FFMaCommon
Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Delete unnecessary files to increase free disk space.
43517 FFMaCommon
DataBase Error. %n %1 %n %2
The database was not successfully operated.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43518 FFMaCommon
Debug Log OutPut. %n %1 %n %2
This is an event log output for debugging. Confirm the situation in which the error It is not generated under normal conditions. occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43520 QAChgPrmCtrl
Error occurred in ExecuteEDR () of EDRCom.
EDR computation failed.
43521 QAChgPrmCtrl
Error occurred in The EDR backup file was not successfully SetEDRProperties () of EDRCom. created.
Restart the system. Contact the support center.
43522 QAChgPrmCtrl
Error occurred in MakeEDRBackupFile () of EDRCom.
Restart the system. Contact the support center.
020-221-02E 01.08.2010 FM5563
An attempt to perform EDR property setup failed.
Remarks
Restart the system. Contact the support center.
CR-IR 391CL Service Manual
Appx MT 1-234
Appx MT 1-235 Event
Event Source
Description
Causes
Remedies
43530 QAChgPrmCtrl
Error occurred in RemoveDstbDest () of QAManagerCom.
The distribution/delivery destination was not successfully deleted.
Restart the system. Contact the support center.
43531 QAChgPrmCtrl
Error occurred in SetPrintDest () of QAManagerCom.
An attempt to change the PRINT attribute failed.
Restart the system. Contact the support center.
43532 QAChgPrmCtrl
Error occurred in SetFilingDest () of QAManagerCom.
An attempt to change the FILE attribute failed.
Restart the system. Contact the support center.
43533 QAChgPrmCtrl
Error occurred in SetDisplayDest () of QAManagerCom.
An attempt to change the DISPLAY attribute failed.
Restart the system. Contact the support center.
43534 QAChgPrmCtrl
Error occurred in AddDstbDest () of QAManagerCom.
The distribution/delivery destination was not successfully deleted.
Restart the system. Contact the support center.
43535 QAChgPrmCtrl
PixelDensity of An ImageDensityOut setting of -1 was MenuDefaultParameter is equal to detected. -1. Skip change ImageDensityOut.
43536 QAChgPrmCtrl
Selected MPM-Code hasn’t An undefined menu code was encountered Restart the system. Contact the support default parameters in some param when GetByMenu was used. center. files.
43537 QAChgPrmCtrl
FilmOrientation of The value obtained for FilmOrientation MenuDefaultParameter isn’t 0 or setting acquisition was neither 0 nor 1. 1.%nSet default 0 (LANDSCAPE).
Restart the system. Contact the support center.
Restart the system. Contact the support center.
43600 FFMaCommonImage Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43601 FFMaCommonImage Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43602 FFMaCommonImage Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43603 FFMaCommonImage Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43604 FFMaCommonImage Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Delete unnecessary files to increase free disk space.
020-221-02E 01.08.2010 FM5563
Remarks
CR-IR 391CL Service Manual
Appx MT 1-235
Appx MT 1-236 Event
Event Source
Description
Causes
Remedies
43700 FFTsCommon
Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43701 FFTsCommon
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43702 FFTsCommon
Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43703 FFTsCommon
Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
43704 FFTsCommon
Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Delete unnecessary files to increase free disk space.
43705 FFTsCommon
Catch DB exception. %n %1 %n %2
An exception occurred when an attempt was made to access a database.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
44005 FFCustomMsgBox
The number of annotations exceeded the display-allowable limit.
The number of annotations and markers inserted for one image on the viewer window has exceeded 32.
Perform input again after deleting inserted annotations and markers.
44016 FFCustomMsgBox
No image has been selected.
● Check the checkbox at the bottom right of the window and retry.
44023 FFCustomMsgBox
An image display could not be made because an operation is being performed.
● Close the dialog and retry.
44024 FFCustomMsgBox
A display could not be cleared because an operation is being performed.
● Close the dialog and retry.
44030 FFCustomMsgBox
Input 3 or more vertices.
020-221-02E 01.08.2010 FM5563
Remarks
This confirmation dialog is displayed at the To create a polygon, 3 or more vertices are time of insertion of a polygonal annotation required. on the viewer window when it is tried to Input 3 or more vertices. establish a polygonal shape with fewer than three apexes.
CR-IR 391CL Service Manual
Appx MT 1-236
Appx MT 1-237 Event
Event Source
44040 FFCustomMsgBox
Description
Causes
[44040] The following preset(s) will be deleted. %s
Remedies
Remarks
Nothing particular.
+Do you wish to proceed? 44041 FFCustomMsgBox
[44041] This name already exists.
Nothing particular.
+Do you wish to overwrite? 44042 FFCustomMsgBox
[44042] It cannot be changed as preset of the same name exists.
Change to an already existing preset name Change the preset name and try again. has been tried.
*Change the name. 44043 FFCustomMsgBox
[44043] Prohibited characters are included in the preset name.
The preset name to be registered or changed contains prohibited characters.
Reenter without the prohibited characters.
The preset name to be registered or changed contains more than the permitted 64 characters.
Change the input name to within 64 characters and try again.
*Retry input. 44044 FFCustomMsgBox
[44044] Input name is too long. Up to 64 characters can be entered. *Change the preset name.
44045 FFCustomMsgBox
The registerable upper limit for the selected Change the anatomical region to be [44045] Registration cannot be anatomical region has been exceeded. registered or delete a part from the preset performed for the anatomical list and try again. region selected as the registerable presets exceed the upper limit. *Too add, change the anatomical region to register or delete some from the preset list.
44046 FFCustomMsgBox
[44046] Preset name has not been entered.
No preset name has been entered.
Enter the preset name and try again.
*Enter the preset name. 44400 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
The method return value for the log save control resulted in an error.xxx
Nothing particular.
44401 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An unexpected method call (called up at an impossible timing, being possible though to continue processing).
Nothing particular.
44401 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 An unexpected Method call. %4 %5
A program error occurred.
Restart both the server PC and client PC
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CR-IR 391CL Service Manual
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-237
Appx MT 1-238 Event
Event Source
Description
Causes
Remedies
44500 FFRtrvProcCtrl
Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
44501 FFRtrvProcCtrl
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
44502 FFRtrvProcCtrl
Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
44503 FFRtrvProcCtrl
Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
44504 FFRtrvProcCtrl
Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Delete unnecessary files to increase free disk space.
49000 QADataObjCom
File: Filename, Spot: Spot code, Code: Error code
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49000 QAImgInfoObjCom
File: Filename, Spot: Spot code, Code: Error code
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49000 QAImgObjCom
File: Filename, Spot: Spot code, Code: Error code
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49000 QAMarkerObjCom
File: Filename, Spot: Spot code, Code: Error code
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49000 QAMaskObjCom
File: Filename, Spot: Spot code, Code: Error code
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49000 QAChgPrmCtrl
Error level is Warning (level2), Information or Logical Error.
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49000 QAManagerCom
File: Filename, Spot: Spot code, Code: Error code
CR-IR 391CL error level 2/3/9 message.
Restart the system. Contact the support center.
49001 QAImgInfoObjCom
Failed to get (%1). ImageID: %2.
Program error.
Restart the system. Contact the support center.
49001 QAManagerCom
Error in FFGetString.
Program error.
Restart the system. Contact the support center.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-238
Appx MT 1-239 Event
Event Source
Description
Causes
Remedies
Remarks
49001 ViFileTransferCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%n Comment
A parameter out-of-range error (internal system error) occurred.
Restart. If the same symptom recurs, perform a reinstallation.
49002 QAManagerCom
Error in SysDB Library.
Parameter error.
Restart the system. Contact the support center.
49002 ViFileTransferCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%n Comment
A parameter error (internal system error) occurred.
Restart. If the same symptom recurs, perform a reinstallation.
49003 QAManagerCom
Error in NetDB Library.
An error attributable to a program fault (an Restart the system. Contact the support error that could not occur in the market) center. occurred. An unexpected return value was delivered from a method. Memory allocation failed. Windows resource acquisition failed. An abnormal return from a Windows API.
49003 ViFileTransferCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%n Comment
An error highly attributable to a program fault (an error that could not occur in the market) occurred. An unexpected return value was delivered from a method. Memory allocation failed. Windows resource acquisition failed. An abnormal return from a Windows API.
Restart both the server application and %1=Error Code: The code that uniquely client application. If the same error recurs, identifies an error. perform a reinstallation. If the reinstallation %2=Subsystem: The subsystem where an does not help, confirm the situation in error occurred. which the error occurred, and submit the %3=Source File: The program file where event log to the manufacturer. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
49004 QAManagerCom
Error in ImageDB Access.
Program error.
Restart the system. Contact the support center.
49005 QAManagerCom
Error in FFCreateUID.
Program error.
Restart the system. Contact the support center.
49006 QAManagerCom
Error in FFCreateStudyUID.
Program error.
Restart the system. Contact the support center.
49007 QAManagerCom
Error in ImgDelivery.
Program error.
Restart the system. Contact the support center.
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CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-239
Appx MT 1-240 Event
Event Source
Description
Causes
Remedies
49008 QAManagerCom
Error in FFMultiImgProc.
Program error.
Restart the system. Contact the support center.
49009 QAManagerCom
Error in FFMultiImgProc.
Program error.
Restart the system. Contact the support center.
49010 QAManagerCom
Error in FFMultiImgProc.
Program error.
Restart the system. Contact the support center.
49011
QAManagerCom
Error in VIFileTransferCom.
Program error.
Restart the system. Contact the support center.
49012 QAManagerCom
Error in VIFileTransferCom.
Program error.
Restart the system. Contact the support center.
49019 ViFileTransferCom
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%n Comment
An exception error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
49101 QAManagerCom
Error about StudyInstanceUIDType (0007,F244).
Program error.
Restart the system. Contact the support center.
49102 QAManagerCom
Error about SeriesInstanceUIDType (0007,F245).
Program error.
Restart the system. Contact the support center.
49103 QAManagerCom
Error about StudyInstanceUID (0020,000D).
Program error.
Restart the system. Contact the support center.
49104 QAManagerCom
Error about SeriesInstanceUID (0020,000E).
Program error.
Restart the system. Contact the support center.
49105 QAManagerCom
Error about ImageUID (0009,XX05).
Program error.
Restart the system. Contact the support center.
49106 QAManagerCom
Error about FilmUID (0009,XX0C). Program error.
Restart the system. Contact the support center.
49107 QAManagerCom
Error about MultiFrameUID (0007,F200).
Program error.
Restart the system. Contact the support center.
49108 QAManagerCom
Error about ID (0007,F001).
Program error.
Restart the system. Contact the support center.
49151 QAManagerCom
Error about QAFlag.
Program error.
Restart the system. Contact the support center.
49152 QAManagerCom
Error about Lock (0007,F020).
Program error.
Restart the system. Contact the support center.
49301 QAManagerCom
Error about Patient’s Name (0010,0010).
Program error.
Restart the system. Contact the support center.
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CR-IR 391CL Service Manual
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-240
Appx MT 1-241 Event
Event Source
Description
Causes
Remedies
49302 QAManagerCom
Error about Patient ID (0010,0020).
Program error.
Restart the system. Contact the support center.
49303 QAManagerCom
Error about Patient’s Birth Date (0010,0030).
Program error.
Restart the system. Contact the support center.
49304 QAManagerCom
Error about Patient’s Sex (0010,0040).
Program error.
Restart the system. Contact the support center.
49305 QAManagerCom
Error about Accession Number (0008,0050).
Program error.
Restart the system. Contact the support center.
49306 QAManagerCom
Error about DepartmentName (0009,XX91).
Program error.
Restart the system. Contact the support center.
49307 QAManagerCom
Error about DepartmentName (0009,XX92).
Program error.
Restart the system. Contact the support center.
49308 QAManagerCom
Error about InspectNumber (0021,XX20).
Program error.
Restart the system. Contact the support center.
49309 QAManagerCom
Error about Modality (0008,0060). Program error.
Restart the system. Contact the support center.
49310 QAManagerCom
Error about StudyDate (0008,0020).
Program error.
Restart the system. Contact the support center.
49311
Error about RequestingService (0032,1033).
Program error.
Restart the system. Contact the support center.
49312 QAManagerCom
Error about OrderNumber (0007,F240).
Program error.
Restart the system. Contact the support center.
49313 QAManagerCom
Error about DepartmentCode (0007,F246).
Program error.
Restart the system. Contact the support center.
49314 QAManagerCom
Error about StudyID (0020,0010).
Program error.
Restart the system. Contact the support center.
49315 QAManagerCom
Error about RequestedProcedureID (0040,1001).
Program error.
Restart the system. Contact the support center.
49400 VwAnnotation ObjCom
[File name][Function name][Error code]Comment
An FF32 library (FF32.dll) return value error (inreplaceable).
Restart the system. Contact the support center.
49400 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An FF32 library (FF32.dll) return value error (inreplaceable).
Restart the system. Contact the support center.
QAManagerCom
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-241
Appx MT 1-242 Event
Event Source
Description
Causes
Remedies
Remarks
49400 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: VwViewerCtrl. ctl[GetServerReg] SpotCode: 0 FF32 Error. IVSetClientConfigStr (ComImgFileNameType)
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code
49400 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 FF32 Error. %4 %5
A program error occurred.
Restart both the server PC and client PC
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
49401 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
A method argument type error (for instance, there were no objects).
Restart the system. Contact the support center.
49401 QAManagerCom
[File name][Function name][Error code]Comment
A method argument type error (for instance, there were no objects).
Restart the system. Contact the support center.
49401 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 Method Argument Error. %4 %5
A program error occurred.
Restart both the server PC and client PC
49402 QAManagerCom
[File name][Function name][Error code]Comment
No tag information was set up though it must have been set up beforehand (irreplaceable).
Restart the system. Contact the support center.
49402 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
No tag information was set up though it must have been set up beforehand (irreplaceable).
Restart the system. Contact the support center.
49403 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
Failed in acquiring memory handle resources.
Restart the system. Contact the support center.
49403 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 Memory or Resource cannot be gained. %4 %5
A program error occurred.
Restart both the server PC and client PC
49404 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
Windows API return value resulted in an error.
Restart the system. Contact the support center.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-242
Appx MT 1-243 Event
Event Source
Description
Causes
Remedies
49404 QAManagerCom
[File name][Function name][Error code]Comment
Windows API return value resulted in an error.
Restart the system. Contact the support center.
49405 QAManagerCom
Error about FileDensity (0007,F082).
Program error.
Restart the system. Contact the support center.
49406 QAManagerCom
Error about FileProc (0007,F092). Program error.
Restart the system. Contact the support center.
49407 QAManagerCom
Error about PrintHost (0007,F071).
Program error.
Restart the system. Contact the support center.
49408 QAManagerCom
Error about PrintDensity (0007,F081).
Program error.
Restart the system. Contact the support center.
49409 QAManagerCom
Error about PrintProc (0007,F091).
Program error.
Restart the system. Contact the support center.
49410 QAManagerCom
Error about DisplayHost (0007,F073).
Program error.
Restart the system. Contact the support center.
49411
Error about DisplayDensity (0007,F083).
Program error.
Restart the system. Contact the support center.
49412 QAManagerCom
Error about DisplayProc (0007,F093).
Program error.
Restart the system. Contact the support center.
49413 QAManagerCom
Error about ImageFiling (50F1,XX12).
Program error.
Restart the system. Contact the support center.
49414 QAManagerCom
Error about ImageDensityOut (50F1,XX05).
Program error.
Restart the system. Contact the support center.
49415 QAManagerCom
Error about InputProtocol (0007,F006).
Program error.
Restart the system. Contact the support center.
49416 QAManagerCom
Error about ImageFileURL (0007,F100).
Program error.
Restart the system. Contact the support center.
49417 QAManagerCom
Error about ImageManager (0009,XX04).
Program error.
Restart the system. Contact the support center.
49498 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An error occurred with the return value of the secondary detection code.
Restart the system. Contact the support center.
49498 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 Secondary detection code Error. %4 %5
A program error occurred.
Restart both the server PC and client PC
QAManagerCom
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
%1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-243
Appx MT 1-244 Event
Event Source
Description
Causes
Remedies
Remarks
49498 FFVwMsgBoxCtrl
ErrorCode: -9499 SubSystem: VI SourceFile: VwViewerCtrl. ctl[BeginWebService] SpotCode: 0 Secondary detection code Error. WebService URL = %1
A program error occurred.
Restart both the server PC and client PC
49498 FFVwMsgBoxCtrl
ErrorCode: -9499 SubSystem: VI SourceFile: VwViewerCtrl. ctl[EndWebService] SpotCode: 0 Secondary detection code Error. Set objSOAPClient = Nothing
A program error occurred.
Restart both the server PC and client PC
49498 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: VwViewerCtrl.ctl[Init] SpotCode: 0 Secondary detection code Error. GetSysConfig
A program error occurred.
Restart both the server PC and client PC
49499 VwMsgBoxCtrl
[File name][Function name][Error code]Comment
An exception error occurred. This error was detected in the Try/Catch or OnErrorGoto sequence.
Restart the system. Contact the support center.
49499 FFVwMsgBoxCtrl
ErrorCode: -9499 SubSystem: VI SourceFile: VwViewerCtrl. ctl[GetSysConfig] SpotCode: 0 Exception Error occurred.
A program error occurred.
Restart both the server PC and client PC
%1=Error code %2=Details of an error
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code %2=Detailed error code %3=Details of an error
A program error occurred.
Restart both the server PC and client PC
%1=Detailed error code %2=Detailed error code %3=Details of an error
%1=WebService connection URL
%1=Error code
%1:%2 49499 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: [Get MeasureEditComplete] SpotCode: 0 Exception Error occurred. %2:%3
49499 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: [Let MeasureEditComplete] SpotCode: 0 Exception Error occurred. %2:%3
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-244
Appx MT 1-245 Event
Event Source
Description
Causes
Remedies
49499 FFVwMsgBoxCtrl
ErrorCode: %1 SubSystem: VI SourceFile: %2 SpotCode: %3 Exception Error occurred. %4 %5
A program error occurred.
Restart both the server PC and client PC
49500 FFMaRetrieve
Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49501 QAManagerCom
Error about FilmOutFormat (50F1,XX10).
Program error.
Restart the system. Contact the support center.
49501 FFMaRetrieve
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49502 QAManagerCom
Error about ImagePosition (2020,0010).
Program error.
Restart the system. Contact the support center.
49502 FFMaRetrieve
Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49503 QAManagerCom
Error about NumberOfCopies (2000,0010).
Program error.
Restart the system. Contact the support center.
49503 FFMaRetrieve
Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49504 QAManagerCom
Error about NumberOfImages (2011,XXA0).
Program error.
Restart the system. Contact the support center.
49504 FFMaRetrieve
Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Delete unnecessary files to increase free disk space.
49505 QAManagerCom
Error about Status (0007,F030).
Program error.
Restart the system. Contact the support center.
49510 FFMaRetrieve
Retrieve Process Start. %n %1 %n %2
This is the information for event log analysis.
This is the acquisition subsystem startup time information for event log analysis.
49511
Retrieve Process End. %n %1 %n %2
This is the information for event log analysis.
This is the acquisition subsystem startup time information for event log analysis.
FFMaRetrieve
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CR-IR 391CL Service Manual
Remarks %1=Error code %2=Source, Function name %3=Spot code %4=Detailed code of an error %5=Details of an error
Appx MT 1-245
Appx MT 1-246 Event
Event Source
Description
Causes
Remedies
49540 FFMaRetrieve
Process Communication Error. %n %1 %n %2
An error occurred in the communication control.
The startup process was improperly performed, or the preceding process was not normally ended. If the same error recurs, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49541 FFMaRetrieve
Retrieve Process Exists. %n %1 %n %2
An attempt was made to run more than one acquisition process. It is conceivable that the preceding process was not normally ended.
The startup process was improperly performed, or the preceding process was not normally ended. If the same error recurs, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49542 FFMaRetrieve
Cannot Get NetWork Setting. %n %1 %n %2
The network settings for the local equipment could not be acquired.
With the Service Utility, check the network settings for the local equipment.
49543 FFMaRetrieve
Image is Already Exists in ImageDB. %n %1 %n %2
The input image was not stored because it Confirm the situation in which the error was the same as a stored one. occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49544 FFMaRetrieve
File Error. %n %1 %n %2
An attempt to access a file failed.
Increase the amount of free space by installing an additional hard disk or by deleting unnecessary files. If it does not help, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49545 FFMaRetrieve
NetWork Error. %n %1 %n %2
A network error occurred.
Check the network connection to the transmitting end. If the network connection is normal, the timeout time might be too short. Increase the timeout time setting for network setup.
49546 FFMaRetrieve
Cannot Get NetWork Setting. %n %1 %n %2
Network settings cannot be acquired.
49547 FFMaRetrieve
DICOM Retrieve Timeout. %n %1 %n %2
A timeout occurred.
49548 FFMaRetrieve
DICOM Retrieve is Not Able to Use Now. %n %1 %n %2
The function for acquiring an image from a The setting for DICOM acquisition is not DICOM device is not available. adequate. Check the network settings.
49549 FFMaRetrieve
Processing Image is Deleted. %n %1 %n %2
Processing is disabled because the image was deleted.
020-221-02E 01.08.2010 FM5563
Remarks
Check the connection to the acquisition destination server and then try again to achieve acquisition. It the same error recurs, increase the acquisition timeout setting.
CR-IR 391CL Service Manual
Appx MT 1-246
Appx MT 1-247 Event
Event Source
Description
Causes
Remedies
49550 FFMaRetrieve
Integration Warning in DataBase. %n %1 %n %2
The database is inconsistent.
49551 FFMaRetrieve
DICOM Data Waring. %n %1 %n %2
An image acquisition request for a DICOM device is generated.
49552 FFMaRetrieve
Local Retrieve Warning. %n %1 %n %2
A request for acquiring an image within the This does not constitute a failure. local equipment is generated.
49553 FFMaRetrieve
Input Image Warning (DensityCode = SH). %n %1 %n %2
An SH image was input.
This does not constitute a failure. SH images are not supported.
49554 FFMaRetrieve
Image is Already Exists in ImageDB. %n %1 %n %2
The entered image is the same as that is stored in the local equipment.
This does not constitute a failure. The displayed information merely indicates that the same image exists.
49555 FFMaRetrieve
Retrieve Warnnig. %n %1 %n %2
An improper operation might have been performed during an acquisition process.
This does not constitute a failure.
49573 FFCustomMsgBox
[49573] Study data import was canceled.
As the system is terminating, the study input sent from the DICOM device was canceled.
Retry the operation after the system has been started.
As the study input is being modified or executed, the study input was canceled.
Retry the operation. If the problem is not resolved, restart the server application and client application.
*The system is being terminated. Input of the study transmitted from DICOM Device was canceled. *Re-transmit the study from DICOM Device after the system has been started. 49575 FFCustomMsgBox
[49575] The input study is either being modified or executed. *The input study is either being modified or executed. Input of the study was canceled. *Re-transmit the study from DICOM Device after a while.
This does not constitute a failure.
49700 FFMaSetting
Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49701 FFMaSetting
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
020-221-02E 01.08.2010 FM5563
Remarks
CR-IR 391CL Service Manual
Appx MT 1-247
Appx MT 1-248 Event
Event Source
Description
Causes
Remedies
49702 FFMaSetting
Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49703 FFMaSetting
Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49704 FFMaSetting
Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Delete unnecessary files to increase free disk space.
49740 FFMaSetting
Variant Type Invalid. %n %1 %n %2
The VARIANT data that is set for property setup is null, is not an array, or is of an incorrect array element type. It is highly probable that the program is faulty.
Obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49741 FFMaSetting
Invalid Variant Element Count. %n The VARIANT data that is set for property Obtain the maintenance log with the %1 %n %2 setup has an incorrect array element count. Backup Utility, and send the maintenance log and an error report to the manufacturer. It is highly probable that the program is faulty.
49742 FFMaSetting
Get Recordset Failed. %n %1 %n %2
An abnormal return value was delivered from the record set acquisition common module. The SQL server is abnormal.
Check whether the SQL server is running. If it is running, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49743 FFMaSetting
Get Connect String Failed. %n %1 %n %2
The setting information was not successfully acquired. This error is highly attributable to improper environment settings.
Perform a reinstallation. If the same error recurs after the reinstallation, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49744 FFMaSetting
Open Recordset Failed. %n %1 %n %2
An error occurred when an attempt was made to acquire a record set from a database. The SQL server is abnormal.
Check whether the SQL server is running. If it is running, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49745 FFMaSetting
No Record Found In BodyParts. %n %1 %n %2
No data was found in the anatomical region Perform a reinstallation. If the reinstallation LoadInitialView code table. The database might be faulty. does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-248
Appx MT 1-249 Event
Event Source
Description
Causes
Remedies
Remarks
49746 FFMaSetting
Convert to String Failed. %n %1 %n %2
An abnormality occurred during character string conversion. The database might be faulty.
49747 FFMaSetting
Address Parameter Imvalid. %n %1 %n %2
An error occurred when an attempt was Obtain the maintenance log with the made to return a property value. It is highly Backup Utility, and send the maintenance probable that the program is faulty. log and an error report to the manufacturer.
49748 FFMaSetting
PartsView Associated With Specified PartsCode Not Found. %n %1 %n %2
Obtain the maintenance log with the GetInitialViewByBPE No data was found in the initial display setup table for various anatomical regions. Backup Utility, and send the maintenance This error is highly attributable to a log and an error report to the manufacturer. program fault.
49749 FFMaSetting
No Record Found In InitView. %n %1 %n %2
No data was found in the initial display setup table. The database might be faulty.
49750 FFMaSetting
No Record Found In StudyWndPtn. %n %1 %n %2
No data was found in the study window Perform a reinstallation. If the reinstallation LoadInitialView pattern setup table. The database might be does not help, confirm the situation in faulty. which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49752 FFMaSetting
No Record Found In PartsView. %n %1 %n %2
No data was found in the initial display Perform a reinstallation. If the reinstallation LoadInitialView setup table for various anatomical regions. does not help, confirm the situation in The database might be faulty. which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49753 FFMaSetting
No Record Found In PartsOrder. %n %1 %n %2
No data was found in the anatomical region Perform a reinstallation. If the reinstallation LoadInitialView sequence setup table. The database might does not help, confirm the situation in be faulty. which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49754 FFMaSetting
No Record Found In ExposureMenu. %n %1 %n %2
The exposure menu table data for the Obtain the maintenance log with the ReadExposeMenuOrder specified anatomical region was not found. Backup Utility, and send the maintenance This error is highly attributable to a log and an error report to the manufacturer. program fault.
49756 FFMaSetting
No Record Found In CadViewOrder. %n %1 %n %2
No data was found in the CAD sequence setup table. The database might be faulty.
020-221-02E 01.08.2010 FM5563
Perform a reinstallation. If the reinstallation GetCadAllItem, GetStudyBarItem does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
Perform a reinstallation. If the reinstallation LoadInitialView does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
Perform a reinstallation. If the reinstallation LoadMammoCad does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-249
Appx MT 1-250 Event
Event Source
Description
Causes
Remedies
Remarks
49757 FFMaSetting
No Record Found In MammoCadView. %n %1 %n %2
No data was found in the CAD setup table. Perform a reinstallation. If the reinstallation LoadMammoCad The database might be faulty. does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49758 FFMaSetting
Overlay Item Associated With Specified Location And ImageType Not Found. %n %1 %n %2
A warning message indicating that the image information display item table data for the specified conditions was not found. The database might be faulty.
49759 FFMaSetting
Preset Parameter Associated With Specified PresetID Or PartsCode Not Found. %n %1 %n %2
The preset parameter data for the specified Obtain the maintenance log with the ReadPresetParam, WritePresetParam conditions was not found. Backup Utility, and send the maintenance This error is highly attributable to a log and an error report to the manufacturer. program fault.
49760 FFMaSetting
CAD Parameter Associated With The image processing parameter data for Specified Purpose Not Found. %n the specified conditions was not found. %1 %n %2 This error is highly attributable to a program fault.
Obtain the maintenance log with the ReadCadParam Backup Utility, and send the maintenance log and an error report to the manufacturer.
49761 FFMaSetting
Specified MPM Code Invalid. %n %1 %n %2
The specified MPM code could not be converted to an anatomical region code. This error is highly attributable to a faulty program.
Obtain the maintenance log with the SavePresetParam, MpmToPartsCode Backup Utility, and send the maintenance log and an error report to the manufacturer.
49762 FFMaSetting
Specified Preset Name Not Exist. %n %1 %n %2
An attempt was made to update a nonexistent parameter preset name. This error is highly attributable to a faulty program.
ReadPresetParamName Obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49763 FFMaSetting
Specified Preset Name Already Exist. %n %1 %n %2
An attempt was made to add or switch to an existing parameter preset name. This error is highly attributable to a program fault.
Obtain the maintenance log with the Insert, Rename, SavePresetParam Backup Utility, and send the maintenance log and an error report to the manufacturer.
49764 FFMaSetting
No Record Found In StudyBarItem. %n %1 %n %2
No data was found in the study window display item table. The database might be faulty.
Perform a reinstallation. If the reinstallation LoadStudyBarItem does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49765 FFMaSetting
No Record Found In OverlayItem. No data was found in the image information Perform a reinstallation. If the reinstallation LoadOverlayItem %n display item table. does not help, confirm the situation in %1 %n %2 The database might be faulty. which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
020-221-02E 01.08.2010 FM5563
Perform a reinstallation. If the reinstallation GetImageInfoItemLT, GetImageInfoItemRT, does not help, confirm the situation in GetImageInfoItemLB, GetImageInfoItemRT which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-250
Appx MT 1-251 Event
Event Source
Description
Causes
Remedies
Remarks
49766 FFMaSetting
Parameter Range Invalid. %n %1 %n %2
The argument value passed to the method Obtain the maintenance log with the was out of range. It is highly probable that Backup Utility, and send the maintenance the program is faulty. log and an error report to the manufacturer.
49767 FFMaSetting
No Record Found In CadSensitivity. %n %1 %n %2
No data was found in the CAD target menu. The database might be faulty.
49768 FFMaSetting
No Record Found In ImageWndPtn. %n %1 %n %2
The data was not found in the image window pattern setup table. The database might be faulty.
LoadInitialView
49769 FFMaSetting
ADO Open Connection Failed. %n An attempt to connect the database failed. %1 %n %2 The database is abnormal.
Check whether the SQL server is running. FinalConstruct If it is running, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49770 FFMaSetting
ADO Close Connection Failed. %n %1 %n %2
An attempt to disconnect the database failed. This problem is attributable to a database abnormality or a program error.
Check whether the SQL server is running. FinalRelease If it is running, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49771 FFMaSetting
Get Property Failed. %n %1 %n %2
The VARIANT data was not successfully referenced.
Check the amount of memory used by the system. If there is no problem with memory use, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49772 FFMaSetting
SafeArray Operation Failed. %n %1 %n %2
The VARIANT data array conversion process was not successfully performed.
Check the amount of memory used by the CopyVectorToVariant, system. If there is no problem with memory CopyVariantToVector use, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49773 FFMaSetting
Put Property Failed. %n %1 %n %2
The VARIANT data was not successfully set.
Check the amount of memory used by the system. If there is no problem with memory use, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
020-221-02E 01.08.2010 FM5563
Perform a reinstallation. If the reinstallation GetCadSensitivity does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-251
Appx MT 1-252 Event
Event Source
Description
Causes
Remedies
Remarks
49774 FFMaSetting
DB Access Failed. %n %1 %n %2
The database was not successfully operated. The database is abnormal.
Check whether the SQL server is running. If it is running, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49775 FFMaSetting
Image Param Control Failed. %n %1 %n %2
An error occurred in an image processing parameter management component. This error is highly attributable to improper environment setup.
Perform a reinstallation. If the same error LoadPresetParam recurs after the reinstallation, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49776 FFMaSetting
Update Data Invalid. %n %1 %n %2
The VARIANT data used to update the database was improperly sized. It is highly probable that the program is faulty.
Obtain the maintenance log with the WritePartsOrder, WriteExposeMenuOrder Backup Utility, and send the maintenance log and an error report to the manufacturer.
49777 FFMaSetting
No Data In Recordset. %n %1 %n %2
This is a warning message indicating that a There is no particular problem. database record could not be acquired.
49778 FFMaSetting
Get Field Information Failed. %n %1 %n %2
The field information about a record set was not successfully acquired. This event is attributable to an insufficient memory or program error.
If there is no problem with the amount of GetFieldInfo memory use, confirm the situation in which the event occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an event report to the manufacturer.
49779 FFMaSetting
Convert to PartsCode from MPM Failed. %n %1 %n %2
An error was returned from the MPM code conversion module. It is highly probable that the program is faulty.
Obtain the maintenance log with the ReadPresetParamName Backup Utility, and send the maintenance log and an error report to the manufacturer.
49780 FFMaSetting
Get Language from SysConfig Failed. %n %1 %n %2
An error was returned from the language acquisition (GetLanguage) module. The database might be faulty.
Perform a reinstallation. If the reinstallation CIPartsMenuOrder::FinalConstruct does not help, confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
49781 FFMaSetting
Set Value Range Invalid. %n %1 %n %2
This event will not be displayed in the event log.
This event will not be displayed in the event log.
Setup dialog
49782 FFMaSetting
Set Value Type Invalid. %n %1 %n %2
This event will not be displayed in the event log.
This event will not be displayed in the event log.
Setup dialog
49783 FFMaSetting
CAD Display Image Total Over Max. %n %1 %n %2
This event will not be displayed in the event log.
This event will not be displayed in the event log.
Setup dialog
49784 FFMaSetting
Infomation Setting Size Warning. %n %1 %n %2
The image information area setup size is improper. The information cannot be entirely displayed because a small area is set from the Service Utility.
Check whether an improper display area is UserUtility: Incidental information set from the Service Utility.
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CR-IR 391CL Service Manual
GetRecordset
Appx MT 1-252
Appx MT 1-253 Event
Event Source
Description
Causes
Remedies
49900 FFMaRetrieve
Create DDOFile Error.
DDO file generation failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49901 FFMaRetrieve
Write DDOFile Error.
A write process was not successfully performed for a DDO file.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49902 FFMaRetrieve
Get ImageInfo Error.
Image information was not successfully acquired.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49903 FFMaRetrieve
Open XMLFile Error.
An XML file was not successfully opened.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49904 FFMaRetrieve
Close XMLFile Error.
An XML file was not successfully closed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49905 FFMaRetrieve
Parse XMLFile Error.
An XML file was not successfully parsed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49906 FFMaRetrieve
XMLFile Not Correct.
XML file information is illegal.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-253
Appx MT 1-254 Event
Event Source
Description
Causes
Remedies
49907 FFMaRetrieve
Create UID Error.
An UID number issuance process failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49908 FFMaRetrieve
Create Instance Error.
The instance generation process was not successfully performed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49909 FFMaRetrieve
Get SystemInfo Error.
The system setting information was not successfully acquired.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49910 FFMaRetrieve
Input DDOFile Error.
A DDO file addition process failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
49911
Program Error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
FFMaRetrieve
49999 ViClientInfoAccess
ErrorCode:%1%nSubSystem:%2 An exception error occurred. %nSourceFile:%3%nSpotCode:% 4%n Comment
Restart. If the same symptom recurs, perform a reinstallation.
50000 FFOutImgPrc
Initialize Error.%n%1
An abnormality was encountered during initialization.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50001 FFCustomMsgBox
Failed in initialization processing.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
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CR-IR 391CL Service Manual
Remarks
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-254
Appx MT 1-255 Event
Event Source
Description
Causes
Remedies
50001 FFOUTPUT
Initialize Error.%n[%1]
Initialization process error. Output control was not exercised. The error check method was not successfully called. A certain other program error occurred.
Restart. If the same symptom frequently occurs, perform a reinstallation.
50001 FFOutImgPrc
DB Connect Error.%n%1
An abnormality occurred in the connection to a database.
Check whether the SQL service manager is normally operating. If the symptom occurs while the SQL service manager is normally operating, initialize the image database (the entire image data is then deleted).
50001 Spooler
Initialize Error.%n[%1]
Initialization process error. Output control was not exercised. The error check method was not successfully called. A certain other program error occurred.
Restart. If the same symptom frequently occurs, perform a reinstallation.
50002 FFCustomMsgBox
Failed in output process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
50002 FFOUTPUT
State Change Error.%n[%1]
State change notification process error. Restart. An output destination was not successfully registered. A state change notification call was not successful. Other program error. Line establishment message transmission error Line abnormality message transmission error
50002 FFOutImgPrc
DB Infomation Error.%n%1
The database information is abnormal.
50002 Spooler
State Change Error.%n[%1]
Restart. State change notification process error. An output destination was not successfully registered. A state change notification call was not successful. Other program error. Line establishment message transmission error Line abnormality message transmission error
50003 FFCustomMsgBox
Failed in output process.
The system was unstable.
50003 FFOUTPUT
Routine Change Error.%n[%1]
50003 FFOutImgPrc
System Error.%n%1
020-221-02E 01.08.2010 FM5563
Output section container.
Output section container.
Output section container.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database. Output section container.
Restart. If the same symptom recurs, perform a reinstallation. Restart.
The system was unstable.
Remarks
Output section container.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Appx MT 1-255
Appx MT 1-256 Event
Event Source
Description
Causes
Remedies
50003 Spooler
Routine Change Error.%n[%1]
50004 FFCustomMsgBox
Failed in output process.
The system was unstable.
50004 FFOUTPUT
Spool Error.%n[%1]
Spool process error. Restart. The spool request call was not successfully made. The reoutput request was not successfully made. The study termination notification was not successfully made. The spool request response status was invalid. An unknown program error occurred.
50004 FFOutImgPrc
I/F Timing Error.%n%1
An interface abnormality was encountered. Restart.
50004 Spooler
Spool Error.%n[%1]
Spool process error. Restart. The spool request call was not successfully made. The reoutput request was not successfully made. The study termination notification was not successfully made. The spool request response status was invalid. An unknown program error occurred.
50005 FFCustomMsgBox
Failed in output process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
50005 FFOUTPUT
ExeOutput Error.%n[%1]
Forced-output process error. The spool forced output request call was not successfully made. The queue forced output response message was not successfully transmitted. An unknown program error occurred.
Restart.
50005 FFOutImgPrc
CreateFileMapping Error.%n%1
File mapping was unachievable.
Restart.
50005 Spooler
ExeOutput Error.%n[%1]
Forced-output process error. The spool forced output request call was not successfully made. The queue forced output response message was not successfully transmitted. An unknown program error occurred.
Restart.
50006 FFCustomMsgBox
Failed in output process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
020-221-02E 01.08.2010 FM5563
Restart.
Remarks Output section container.
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Output section container.
Output section container.
Output section container.
Output section container.
Appx MT 1-256
Appx MT 1-257 Event
Event Source
Description
Causes
Remedies
50006 FFOUTPUT
Image Proc Error.%n[%1]
Image processing error. The image processing request call was not successfully made. The image processing setup completion call was not successfully made. The image processing completion notification call was not successfully made. The image processing job acquisition request was not successfully made. An unknown program error occurred.
Restart.
50006 FFOutImgPrc
File Open Error.%n%1
The file could not be opened.
Check the file.
50006 Spooler
Utility Request Error.%n[%1]
A utility transition process error occurred. A utility transition request call failed. A utility transition response message was not successfully transmitted. Other program error.
50007 FFCustomMsgBox
Failed in terminating process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
50007 FFOUTPUT
Output Proc Error.%n[%1]
Output processing error. The output destination information was not successfully acquired. The output request call was not successfully made. The output completion notification was not successfully made. An unknown program error occurred.
Restart.
50007 FFOutImgPrc
File Read/Write Error.%n%1
The file was not successfully written/read. The disk might be faulty.
If the error occurs frequently, replace the disk or take other remedial action.
50007 Spooler
Terminate Error.%n[%1]
Termination process error. Other program error.
Restart.
50008 FFCustomMsgBox
Failed in image processing for output.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
50008 FFOUTPUT
Commit Proc Error.%n[%1]
Commitment processing error. The commitment destination information was not successfully acquired. The commitment request call was not successfully made. The commitment completion notification was not successfully made. An unknown program error occurred.
Restart.
50008 FFOutImgPrc
CreateDispatch Error.%n%1
The control was not successfully initialized. Check that the control is registered.
020-221-02E 01.08.2010 FM5563
Remarks Output section container.
Output section container.
CR-IR 391CL Service Manual
Output section container.
Output section container.
Output section container.
Appx MT 1-257
Appx MT 1-258 Event
Event Source
Description
Causes
Remedies
Remarks
50008 Spooler
Image Proc Error.%n[%1]
Image process error. Restart. An image process request was not successfully called. An image process setup completion call was not successfully made. An image process completion notification was not successfully called. An image process job acquisition request was not successfully issued. Other program error.
50009 FFCustomMsgBox
Failed in output process.
The system was unstable.
Restart. If the same symptom recurs, perform a reinstallation.
50009 FFOUTPUT
Queue Resume Error.%n[%1]
Queue resumption process error. The queue resumption request call was not successfully made. The queue resumption response message was not successfully transmitted. An unknown program error occurred.
Restart.
50009 FFOutImgPrc
Memory Get Error.%n%1
The system was abnormal (memory allocation was not achieved).
Restart.
50009 Spooler
Output Proc Error.%n[%1]
Output processing error. The output destination information was not successfully acquired. The output request call was not successfully made. The output completion notification was not successfully made. An unknown program error occurred.
Restart.
Output section container.
50010 FFOUTPUT
Queue Delete Error.%n[%1]
Queue resumption process error. A queue resumption request was not successfully called. A queue resumption response message was not successfully transmitted. Other program error.
Restart.
Output section container.
50010 FFOutImgPrc
Memory (DDO) Get Error.%n%1
The system was abnormal (memory allocation was not achieved).
Restart.
50010 Spooler
Queue Resume Error.%n[%1]
Queue resumption process error. The queue resumption request call was not successfully made. The queue resumption response message was not successfully transmitted. An unknown program error occurred.
Restart.
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CR-IR 391CL Service Manual
Output section container.
Output section container.
Output section container.
Appx MT 1-258
Appx MT 1-259 Event
Event Source
Description
Causes
Remedies
Remarks
50011
FFOUTPUT
Unit Suspend Error.%n[%1]
Equipment output suspension process error. The equipment output suspension request call was not successfully made. The equipment output suspension response message was not successfully transmitted. An unknown program error occurred.
Restart.
50011
FFOutImgPrc
Memory (VR) Get Error.%n%1
The system was abnormal (memory allocation was not achieved).
Restart.
50011
Spooler
Queue Delete Error.%n[%1]
Queue resumption process error. A queue resumption request was not successfully called. A queue resumption response message was not successfully transmitted. Other program error.
Restart.
Output section container.
50012 FFOUTPUT
Unit Resume Error.%n[%1]
Equipment output resumption error. Restart. The equipment output resumption request call was not successfully made. The equipment output resumption response message was not successfully transmitted. An unknown program error occurred.
Output section container.
50012 FFOutImgPrc
Dicom Data Object Error.%n%1
The Dicom Data Object is abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50012 Spooler
Unit Suspend Error.%n[%1]
Equipment output suspension process error. The equipment output suspension request call was not successfully made. The equipment output suspension response message was not successfully transmitted. An unknown program error occurred.
Restart.
50013 FFOUTPUT
Priority Change Error.%n[%1]
Queue priority change error.
50013 FFOutImgPrc
Dicom Data Object No Data.%n%1
No information was found in the Dicom Data Object.
50013 Spooler
Unit Resume Error.%n[%1]
Restart. Equipment output resumption error. The equipment output resumption request call was not successfully made. The equipment output resumption response message was not successfully transmitted. An unknown program error occurred.
020-221-02E 01.08.2010 FM5563
Output section container.
Output section container.
Output section container. Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Output section container.
Appx MT 1-259
Appx MT 1-260 Event
Event Source
Description
Causes
Remedies
50014 FFOUTPUT
Utility Request Error.%n[%1]
A utility transition process error occurred. A utility transition request call failed. A utility transition response message was not successfully transmitted. Other program error.
50015 FFOUTPUT
Terminate Error.%n[%1]
Termination process error. Other program error.
Restart.
50020 FFOutImgPrc
Data Error.%n%1
A data abnormality was encountered.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50021 FFOutImgPrc
Output Job DB Error.%n%1
The output database is abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50022 FFOutImgPrc
Memory Over.%n%1
A memory region error occurred.
Restart.
50030 FFOutImgPrc
OutImgPrc Error.%n%1
An abnormality occurred.
Restart.
50100 FFOutImgPrc
IFormatCom Error.%n%1
The format calculation object was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50100 Spooler
Spooler Error.%n%1
Common error message. Queue information class related message. An output job file was not successfully accessed. Output job information was not successfully accessed. Film information was not successfully acquired. Information was not successfully acquired. The job status was not successfully acquired (program error). Job information was not successfully freed. Unit information class related message. Unit information was not successfully freed. Spooler class related message. The film count was not successfully checked. The image count/image information area was not successfully acquired. Unit information was not successfully acquired. Other program error
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50100 FFCustomMsgBox
Disk storing failed.
50101 FFOutImgPrc
IRawMakeCom Error.%n%1
020-221-02E 01.08.2010 FM5563
Remarks Output section container.
Output section container.
Spooler
● Contact your service engineer. A RAW data creation object was abnormal. Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Appx MT 1-260
Appx MT 1-261 Event
Event Source
Description
Causes
Remedies
50101 Spooler
RunProc Error.%n%1
50101 FFCustomMsgBox
Disk storing failed.
50102 FFOutImgPrc
FFNetDB Error.%n%1
An abnormality occurred at the time of network setup data acquisition. (It is conceivable that the network setup database was abnormal.)
50102 Spooler
OutputRegisterProc Error.%n%1
Output destination registration process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control state was abnormal. initialize the image database. An illegal parameter was encountered. An output destination registration request message was not successfully issued. An output destination was not successfully registered. Other program error.
50102 FFCustomMsgBox
Disk storing failed.
50103 FFOutImgPrc
IImgJpegCtrl Error.%n%1
The decompression object was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50103 Spooler
StateChangeProc Error.%n%1
Local printer/Dicom printer state change notification process error. The spooler control state was abnormal. An illegal parameter was encountered. A printer state change notification message was not successfully issued. The unit status was not successfully acquired. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50104 FFOutImgPrc
IFMImgSkGpCtrl Error.%n%1
The normalization process object was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50104 Spooler
ErrorCheckProc Error.%n%1
Data integrity check process error. The spooler control state was abnormal. A data integrity check request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50104 FFCustomMsgBox
Disk storing failed.
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Initialization process error. The spooler control state was abnormal. A spool start process was in error. A database connection was not successfully closed. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Remarks Spooler
● Contact your service engineer. Restart. If the same symptom frequently occurs, perform a reinstallation. Spooler
● Contact your service engineer.
Spooler
Spooler
● Contact your service engineer.
CR-IR 391CL Service Manual
Appx MT 1-261
Appx MT 1-262 Event
Event Source
Description
Causes
Remedies
50105 FFOutImgPrc
IFMImgVRSCtrl Error.%n%1
The zoom object (VRS method) was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50105 Spooler
RestoreJob Error.%n%1
Job restoration error. The spooler control state was abnormal. An unprocessed job restoration request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50106 FFOutImgPrc
IRotateCom Error.%n%1
The rotation object was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50106 Spooler
SpoolProc Error.%n%1
Spool process error. Restart. If the same symptom frequently The spooler control state was abnormal. occurs, perform a reinstallation and then initialize the image database. A parameter error occurred. A spool request message was not successfully issued. DDO file information was not successfully acquired. Other program error.
50106 FFCustomMsgBox
Disk storing failed.
50107 FFOutImgPrc
IFMImgParamCtrl Error.%n%1
The image process management parameter object was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50107 Spooler
ReoutputProc Error.%n%1
Reoutput start process error. The spooler control state was abnormal. An illegal parameter was encountered. A reoutput start message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50108 FFOutImgPrc
IFMImgHandCtrl Error.%n%1
An abnormal CR image processing object was encountered.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50108 Spooler
StudyReqEndProc Error.%n%1
Study termination request processing error. Restart. If the same symptom frequently occurs, perform a reinstallation and then Spooler control status error. initialize the image database. Illegal parameters. Failed in issuing study termination request message. Other program errors.
50109 FFOutImgPrc
IFMImgFCmpCtrl Error.%n%1
FCR compression (compression/ decompression (Fuji’s unique method)) was abnormal.
020-221-02E 01.08.2010 FM5563
Remarks
Spooler
Spooler
● Contact your service engineer.
Spooler
Spooler
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Appx MT 1-262
Appx MT 1-263 Event
Event Source
Description
Causes
Remedies
50109 Spooler
ExeOutputJob Error.%n%1
Forced output request process error. Restart. If the same symptom frequently The spooler control state was abnormal. occurs, perform a reinstallation and then initialize the image database. An illegal parameter was encountered. A forced output request message was not successfully issued. The requested output image data did not exist. Other program error.
50110
FFOutImgPrc
IDataToPrintCom Error.%n%1
Data conversion (for DICOM) was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50110
Spooler
GetImageProcJob Error.%n%1
Image processing job acquisition process error. The spooler control state was abnormal. An image processing job acquisition request message was not successfully issued. Data was not databased. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50111
FFOutImgPrc
IDataToStorageCom Error.%n%1
Data conversion (for DICOM Storage) was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50111
Spooler
SetImageProcComplete Error.%n%1
Image processing completion notification Restart. If the same symptom frequently process error. occurs, perform a reinstallation and then The spooler control state was abnormal. initialize the image database. An illegal parameter was encountered. An image processing completion notification message was not successfully issued. Other program error.
50112
FFOutImgPrc
IFMImgMoireCtrl Error.%n%1
Moire removal failed.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50112
Spooler
GetOutputProcJob Error.%n%1
Output job acquisition response process error. The spooler control state was abnormal. An output job acquisition response message was not successfully issued. Data was not databased. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50113
FFOutImgPrc
IFilmCharMakeCom Error.%n%1
The film annotation character generation object was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
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Remarks Spooler
Spooler
Spooler
Spooler
Appx MT 1-263
Appx MT 1-264 Event
Event Source
Description
Causes
Remedies
Remarks
50113
Spooler
SetOutputProcComplete Error.%n%1
50113
FFCustomMsgBox
Disk storing failed.
50114
FFOutImgPrc
MaskProcExec Error.%n%1
The blackening process was abnormal.
50114
Spooler
GetCommitProcJob Error.%n%1
Commitment job acquisition response Restart. If the same symptom frequently process error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. The commitment jog acquisition response message was not successfully issued. The data was not found in the database. An unknown program error occurred.
Spooler
50114
Spooler
QueueSuspend Error.%n%1
Queue output pause request process error. Abnormal spooler control status. Illegal parameter. Unsuccessful queue output pause request message issuance. Other program error.
Spooler
50115
FFOutImgPrc
RecognizeProcExec Error.%n%1
The blackening automatic recognition process was abnormal.
50115
Spooler
SetCommitProcComplete Error.%n%1
Commitment completion notification Restart. If the same symptom frequently process error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. An illegal parameter was encountered. The commitment completion notification message was not successfully issued. The queue was not found. The data was not found in the database. An unknown program error occurred.
Spooler
50115
Spooler
QueueResume Error.%n%1
Queue output resumption request process error. The spooler control state was abnormal. An illegal parameter was encountered. A queue output resumption request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
50116
FFOutImgPrc
ExecMarker Error.%n%1
The marker imbedding process was abnormal.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
020-221-02E 01.08.2010 FM5563
Output completion notification process error. The spooler control state was abnormal. An illegal parameter was encountered. An output completion notification message was not successfully issued. Data was not databased. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
● Contact your service engineer. Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Output image processing control
Output image processing control
Appx MT 1-264
Appx MT 1-265 Event
Event Source
Description
Causes
Remedies
Remarks
50116
Spooler
QueueSuspend Error.%n%1
Queue output pause request process error. Abnormal spooler control status. Illegal parameter. Unsuccessful queue output pause request message issuance. Other program error.
50116
Spooler
QueueDelete Error.%n%1
Queue deletion request process error. The spooler control state was abnormal. An illegal parameter was encountered. A queue deletion request message was not successfully issued. Output job file information was not successfully accessed. Queue deletion was not successful. Database access was not successful. Other program error.
50116
FFCustomMsgBox
Disk storing failed.
50117
FFOutImgPrc
LUTProcExec Error.%n%1
An abnormality occurred during a display gradation correction process.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50117
Spooler
QueueResume Error.%n%1
Queue output resumption request process error. The spooler control state was abnormal. An illegal parameter was encountered. A queue output resumption request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
50117
Spooler
UnitSuspend Error.%n%1
Queue output resumption request process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. An illegal parameter was encountered. The queue output resumption request message was not successfully issued. An unknown program error occurred.
Spooler
50118
FFOutImgPrc
MPMCode Error.%n%1
An error occurred in an output information conversion process.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50118
Spooler
QueueDelete Error.%n%1
Queue deletion request process error. The spooler control state was abnormal. An illegal parameter was encountered. A queue deletion request message was not successfully issued. Output job file information was not successfully accessed. Queue deletion was not successful. Database access was not successful. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
020-221-02E 01.08.2010 FM5563
Spooler
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
● Contact your service engineer.
CR-IR 391CL Service Manual
Spooler
Appx MT 1-265
Appx MT 1-266 Event
Event Source
Description
Causes
Remedies
Remarks
50118
Spooler
UnitResume Error.%n%1
Unit resumption request process error. The spooler control state was abnormal. An illegal parameter was encountered. A unit resumption request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50119
FFOutImgPrc
Trimming Error.%n%1
An error occurred while in trimming processing.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50119
Spooler
UnitSuspend Error.%n%1
Queue output resumption request process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. An illegal parameter was encountered. The queue output resumption request message was not successfully issued. An unknown program error occurred.
Spooler
50119
Spooler
SuspendProc Error.%n%1
Equipment suspension request process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. The equipment suspension request message was not successfully issued. An unknown program error occurred.
Spooler
50119
FFCustomMsgBox
Disk storing failed.
Spooler
● Contact your service engineer.
50120 FFOutImgPrc
AnnotationProc Error.%n%1
An abnormality occurred during the Restart. If the same symptom frequently annotation information embedding process. occurs, perform a reinstallation and then initialize the image database.
50120 Spooler
UnitResume Error.%n%1
Unit resumption request process error. The spooler control state was abnormal. An illegal parameter was encountered. A unit resumption request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
50120 Spooler
ResumeProc Error.%n%1
Equipment resumption request process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. The equipment resumption request message was not successfully issued. An unknown program error occurred.
Spooler
50121 FFOutImgPrc
FNCProc Error.%n%1
FNC Proc Error
50121 Spooler
SuspendProc Error.%n%1
Equipment suspension request process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. The equipment suspension request message was not successfully issued. An unknown program error occurred.
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Spooler
Appx MT 1-266
Appx MT 1-267 Event
Event Source
Description
Causes
Remedies
50121 Spooler
EndProc Error.%n%1
50121 FFCustomMsgBox
Disk storing failed.
50122 Spooler
ResumeProc Error.%n%1
50122 FFCustomMsgBox
Disk storing failed.
50122 FFOutImgPrc
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode: %4%n Arbitrary Information Details.
A DDO file was not successfully read.
Restart. If the same symptom recurs, perform a reinstallation and then initialize the image database.
50123 Spooler
EndProc Error.%n%1
End request process error. The spooler control state was abnormal. An end request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
50123 FFCustomMsgBox
Disk storing failed.
50123 FFOutImgPrc
DICOM ReplaceVR/Push Error.
Data setup was not successfully performed Restart. If the same symptom recurs, for a DDO file. perform a reinstallation and then initialize the image database.
50124 FFOutImgPrc
SaveFile Error (%1)
Failed in storing the information file (DDO). Restart. If the same symptom recurs, perform a reinstallation and then initialize the image database.
50125 FFOutImgPrc
No Original Image File Name.
There is no HQ image file in the information Restart. If the same symptom recurs, file (DDO). perform a reinstallation and then initialize the image database.
50126 FFOutImgPrc
Get Image File Number Error.
The number of image files was not successfully acquired.
50127 FFOutImgPrc
Get Original DDO FileName Error A DDO filename was not successfully : [%1] acquired.
Restart. If the same symptom recurs, perform a reinstallation and then initialize the image database.
50128 FFOutImgPrc
Get Output DDO FileName Error.
Restart. If the same symptom recurs, perform a reinstallation and then initialize the image database.
50129 FFCustomMsgBox
Disk storing failed.
020-221-02E 01.08.2010 FM5563
End request process error. The spooler control state was abnormal. An end request message was not successfully issued. Other program error.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Remarks Spooler
● Contact your service engineer. Equipment resumption request process Restart. If the same symptom frequently error. occurs, perform a reinstallation and then The spooler control status was abnormal. initialize the image database. The equipment resumption request message was not successfully issued. An unknown program error occurred.
Spooler
● Contact your service engineer.
Spooler
● Contact your service engineer.
The output DDO file name was not successfully acquired.
%1=File path
Restart. If the same symptom recurs, perform a reinstallation and then initialize the image database. %1=File path
Contact your service engineer.
CR-IR 391CL Service Manual
Appx MT 1-267
Appx MT 1-268 Event
Event Source
Description
Causes
Remedies
50129 FFOutImgPrc
OutputJob Object Data Set (%1) Error
File data setup failed.
Restart. If the same symptom recurs, perform a reinstallation and then initialize the image database.
50130 FFOutImgPrc
FFGeneralImageProc.Initialize Error.
Component initialization failed.
Restart. If the same symptom recurs, perform a reinstallation.
50131 FFOutImgPrc
File Copy Failed : [%1] -> [%2]
The file was unsuccessfully copied.
Restart. If the same symptom recurs, perform a reinstallation.
50132 FFOutImgPrc
Make Image File Failed.
Image file creation failed.
Restart. If the same symptom recurs, perform a reinstallation.
50133 FFOutImgPrc
Make Output DDO File Failed.
The output DDO file was not successfully created.
Restart. If the same symptom recurs, perform a reinstallation.
50150 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50151 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50152 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50153 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50154 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50155 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50156 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50157 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50158 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50159 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50160 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50161 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50162 FFCustomMsgBox
An attempt to output to C@Rna data center resulted in a failure.
● Contact your service engineer.
50163 FFOutImgPrc
SetImgInf Error.%n%1
020-221-02E 01.08.2010 FM5563
Information retrieval from DDO for reference failed.
Remarks %1=File path
%1=Path of the source file for copying %2=Path of the target file for copying
Restart both the server application and client application. If this situation should occur frequently, reinstall and initialize the image DB.
CR-IR 391CL Service Manual
Appx MT 1-268
Appx MT 1-269 Event
Event Source
Description
Causes
50200 FFCustomMsgBox
[50200] Failed in output processing of JPEG/BMP file. > Contact your service engineer.
Just as the message states.
50201 FFCustomMsgBox
[50201] Failed in output processing of JPEG/BMP file. > Contact your service engineer.
Just as the message states.
50202 FFCustomMsgBox
[50202] Failed in output processing of JPEG/BMP file. > Contact your service engineer.
Just as the message states.
50203 FFCustomMsgBox
[50203] Failed in output processing of JPEG/BMP file. > Contact your service engineer.
Just as the message states.
50204 FFCustomMsgBox
[50204] Failed in output processing of JPEG/BMP file. > Contact your service engineer.
Just as the message states.
50205 FFCustomMsgBox
[50205] Failed in the output of JPEG/BMP file. > Failed in gaining access to the folder to save. > Check the conditions of the folder to save.
Just as the message states.
50206 FFCustomMsgBox
[50206] Failed in output processing of JPEG/BMP file. > Contact your service engineer.
Just as the message states.
50211
FFCustomMsgBox
[50211] Failed in output processing of JPEG/BMP file. > The name of the output destination is invalid. + Contact your service engineer.
Just as the message states.
50212 FFCustomMsgBox
[50212] Failed in output processing of JPEG/BMP file. > The name of the output destination is invalid. + Contact your service engineer.
Just as the message states.
50213 FFCustomMsgBox
[50213] Failed in output processing of JPEG/BMP file. + Contact your service engineer.
Just as the message states.
50215 FFCustomMsgBox
[50215] Failed in output processing of JPEG/BMP file. > The name of the output destination is invalid. + Contact your service engineer.
Just as the message states.
020-221-02E 01.08.2010 FM5563
Remedies
CR-IR 391CL Service Manual
Remarks
Appx MT 1-269
Appx MT 1-270 Event
Event Source
Description
Causes
Remedies
50216 FFCustomMsgBox
[50216] Failed in output processing of JPEG/BMP file. > The name of the output destination is invalid. + Contact your service engineer.
50600 FFCustomMsgBox
A fatal error occurred.
Contact your service engineer.
50604 FFCustomMsgBox
Failed in registering the following images. StudyInstanceUID : %s SOPInstanceUID : %s
Contact your service engineer.
50605 FFCustomMsgBox
Data in the disk inserted into the drive for storage may have been broken.
Contact your service engineer.
50702 PDIWizard
PDI Drive None
PDI output is disabled on this equipment.
System settings may not have been performed correctly. Verify settings and reperform PDI output.
50703 PDIWizard
Drive Select Error
No disk drive could be recognized.
Check to see that the disk drive is connected and retry to recognize disk drive.
50704 PDIWizard
Media Eject Error
The disk could not be removed.
It is possible that the disk is being used. If so, reperform PDI output after the currently performed operation is finished.
50704 PDIWizard
Eject FALSE
The disk could not be removed.
50710 PDIWizard
Download File None
There are no images for PDI output.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Image File None
None of the images is available for PDI output.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
GetUnicodeVR Error
Failed to capture image information from the images for PDI output.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-02E 01.08.2010 FM5563
Remarks
Just as the message states.
CR-IR 391CL Service Manual
Appx MT 1-270
Appx MT 1-271 Event
Event Source
Description
Causes
Remedies
50710 PDIWizard
PDI Template Folder None
The is no template folder for PDI output.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
OutImageProc Run Proc Err
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
OutImageProc ExecImageProc Err
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
OutputJob SetItem Err
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
OutImageProc ImageProc Err
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
DICOMStreamFile Create Error
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
MediaUID Create Error
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
DICOMDIR Create Start Error
Creation of a file targeted for PDI output failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-271
Appx MT 1-272 Event
Event Source
Description
Causes
Remedies
50710 PDIWizard
Modality Name Invalid
Data is illegal.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
FFDiskWriteCom Init Error
Component initialization failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Media Check Error
The inserted disk could not be checked.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Drive Eject Lock Error
The drive could not be locked.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Param Error
Data is illegal.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Get Server Name Error
An attempt to acquire server equipment name failed.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Get Caption Error
An attempt to acquire character strings to be displayed on the screen resulted in a failure.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-272
Appx MT 1-273 Event
Event Source
Description
Causes
Remedies
50710 PDIWizard
Get SystemInfo Error
An attempt to acquire system setup information resulted in a failure.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
Get IPAddress Error
Acquisition of IP address resulted in a failure.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50710 PDIWizard
BG GetMutexl Error
An error occurred in an attempt to acquire exclusive right of the drive.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50750 PDIWizard
Initialize Error.
An error occurred during B’sGOLD library initialization processing.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50751 PDIWizard
Terminate Error.
An error occurred during B’sGOLD library termination processing.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50752 PDIWizard
GetMutex Error.
An error occurred in an attempt to acquire exclusive right of the drive.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50753 PDIWizard
FreeMutex Error.
An error occurred in an attempt to release exclusive right of the drive.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50754 PDIWizard
DecideDrive Error.
An error occurred during drive selection processing.
Check to see that the disk drive is connected, and reperform the same processing.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-273
Appx MT 1-274 Event
Event Source
Description
Causes
Remedies Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50755 PDIWizard
GetMediaInfo Error.
An error occurred in an attempt to acquire disk information.
50756 PDIWizard
WriteMedia Error.
An error occurred when writing data onto a If another application is up and running, disk. shut it down and reperform data writing or restart the computer and then reperform it.
50757 PDIWizard
Eject Error.
The disk could not be removed.
It is possible that the disk is being used. If so, retry PDI output after the currently performed operation is finished.
50578 PDIWizard
EjectLock Error.
The drive could not be locked.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50579 PDIWizard
EjectUnLock Error.
An error occurred when unlocking the drive.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50760 PDIWizard
Program Error.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50800 FFCustomMsgBox
[50800] An error occurred by a free layout.
An unknown error occurred.
Restart both the server application and client application. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
*Check that the network cable is connected, and then execute again. Check that the server computer is started, and then execute again. >If the same symptom recurs even after performing the above, contact our service engineer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-274
Appx MT 1-275 Event
Event Source
50806 FFCustomMsgBox
Description
Causes
[50806] Failed in film output of the It is possible that the network cable was Free Layout. not attached at the time of film output. *Check that the network cable is connected, and then execute again. Check that the server computer is started, and then execute again. >If the same symptom recurs even after performing the above, contact our service engineer.
Remedies
Remarks
Check that the network cable is connected and the server computer is started, and then retry the operation. Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50810 FreeLayout Communicator
The thread has already started.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50810 FreeLayout Communicator
Delete “···” failed. A program error occurred. Exceptional error (message output by OS).
Restart the server application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50810 FreeLayout Communicator
Exceptional error (message output A program error occurred. by OS).
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50810 FreeLayout Communicator
directory is already exists.···
There is no operational problem.
50811
Exceptional error (message output A program error occurred. by OS).
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Free layout output file deletion processing has failed.
50812 FreeLayout Communicator
CreatorIF.FLCRequest(···) failed.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
A free layout print request has failed.
50813 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) unknown Event=···
An invalid event has been received.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50814 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) strCmd=··· strsrc=··· strDest=··· strData=···
An invalid event has been received.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
FreeLayout Communicator
020-221-02E 01.08.2010 FM5563
Already existing file name.
CR-IR 391CL Service Manual
Deletion of files or folders created with free layout failed. (If Read-only is checked, uncheck it.)
Appx MT 1-275
Appx MT 1-276 Event
Event Source
Description
Causes
Remedies
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) Rename Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) PostMessage Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) EndProcComplete notification Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) PostMessage Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) DDOSetting Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) Conversion Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) OutImagePrc.RunProc() failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) new OutputJobComClass() failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) OutImagePrc.ExecImageProc failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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Remarks
Appx MT 1-276
Appx MT 1-277 Event
Event Source
Description
Causes
Remedies
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) new FFDicomObj.DicomObj() failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) Image type judgment failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) DDO Tag Not Exist failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) DDO Data Length=0
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) Exception Error
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) RunProcComplete notification Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) PostMessage Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) ImageProcComplete notification Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50816 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) AnnotationConversion Failed
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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Remarks
An output image creation error has occurred.
Appx MT 1-277
Appx MT 1-278 Event
Event Source
Description
Causes
Remedies
Remarks
50817 FreeLayout Communicator
Thread(Id=···, ···, Name=··· ) Error at Create Message Pipe.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50818 FreeLayout Communicator
StudySeq count error.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
There is not even one study information set.
50818 FreeLayout Communicator
ExecuteSqlSelect error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
An exception has occurred with search of the study DB.
50818 FreeLayout Communicator
Exceptional error (message output A program error occurred. by OS).
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50818 FreeLayout Communicator
DDOFile Not found error.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Setting of output information to DDO has failed.
50818 FreeLayout Communicator
ChangeUserIdToPersonName error.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
PN conversion processing has failed.
50818 FreeLayout Communicator
FFNetDBConnect error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Connection to NetConfigDB has failed.
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Appx MT 1-278
Appx MT 1-279 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
FFNetDBGetDeviceList error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Device name retrieval has failed.
50818 FreeLayout Communicator
FFNetDBGetDicomAE error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
AE information retrieval (retrieval failed error).
50818 FreeLayout Communicator
FFNetDBGetDicomAE error. Not found.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
AE information retrieval (not applicable).
50818 FreeLayout Communicator
FFNetDBGetDicomPrint error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
DicomPrint information retrieval has failed. Not applicable
50818 FreeLayout Communicator
FFNetDBClose error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
NetConfig disconnection has failed.
50818 FreeLayout Communicator
DDO Not found error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
The LUT file set to each device does not exist.
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Appx MT 1-279
Appx MT 1-280 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
FFGetString error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the NetConfigDB connection text string from Directory.ini has failed.
50818 FreeLayout Communicator
FFNetDBGetSysDeviceID error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of an own system device ID has failed.
50818 FreeLayout Communicator
FFNetDBGetLUTFile error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
PresentationLUT retrieval has failed.
50818 FreeLayout Communicator
Fatal error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the specified path information from Directory.ini has failed.
50818 FreeLayout Communicator
FFGetString error.( ···)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the specified path information from Directory.ini has failed.
50818 FreeLayout Communicator
GetLanguageValue error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Language setting retrieval has failed.
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Appx MT 1-280
Appx MT 1-281 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
GetFormatInfo error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the format setting from the system DB has failed.
50818 FreeLayout Communicator
GetFontInfo error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Font setting retrieval has failed.
50818 FreeLayout Communicator
FFCreateUID error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
UID number creation has failed.
50818 FreeLayout Communicator
Get SystemInfo Error. (OutputResolution)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the output resolution for a non-FCR image has failed.
50818 FreeLayout Communicator
Get SystemInfo Error. (InstitutionName)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Institution name retrieval has failed.
50818 FreeLayout Communicator
Get SystemInfo Error. (FreeLayoutPatientIdFlag)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the free layout set value from the system settings DB has failed. (FreeLayoutPatientIdFlag)
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Appx MT 1-281
Appx MT 1-282 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
Get SystemInfo Error. (FreeLayoutDiskSize)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the free layout set value from the system settings DB has failed. (FreeLayoutDiskSize)
50818 FreeLayout Communicator
Get SystemInfo Error. (MsgTableName)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Setting retrieval from the system settings DB has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(Multibyte)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the multibyte use classification has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(Font)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font name has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(FontSize)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(FontSizeS)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size S has failed.
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Appx MT 1-282
Appx MT 1-283 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
Get FontInfo Error.(FontSizeSS)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size SS has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(FontSizeM)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size M has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(FontSizeL)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size L has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(FontSizeLL)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size LL has failed.
50818 FreeLayout Communicator
Get FontInfo Error. (FontSizeStudyWindowBar)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size bar has failed.
50818 FreeLayout Communicator
Get FontInfo Error.(FontSizeText)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size text has failed.
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Appx MT 1-283
Appx MT 1-284 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
Get FontInfo Error. (FontSizeOverlayInfo)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the font size overlay has failed.
50818 FreeLayout Communicator
Get SystemInfo Error. (DateFormat)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the date format has failed.
50818 FreeLayout Communicator
Get SystemInfo Error. (TimeFormat)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the time format has failed.
50818 FreeLayout Communicator
Get SysMDB error. (···)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of a text string or a numerical value from the text DB has failed.
50818 FreeLayout Communicator
Execute FFNetDBGetSystemInfo error.(···)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the system information for the Device ID has failed.
50818 FreeLayout Communicator
Get MeasurUnit Error. (SystemMeasurUnit)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Unit retrieval from the system settings has failed.
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Appx MT 1-284
Appx MT 1-285 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
FFStrDBReadString Error.(···)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of angle measuring unit text string has failed.
50818 FreeLayout Communicator
FFStrDBConnect error.(···)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Opening of the text DB has failed.
50818 FreeLayout Communicator
FFGetString error.(···)
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Retrieval of the text DB file path has failed.
50818 FreeLayout Communicator
GetUserIDToName Error.
User information retrieval has failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50818 FreeLayout Communicator
Get ddo_alloc_string_VR Error.
VR allocation failure error. PN conversion failure error. Information retrieval failure error after PN conversion.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50818 FreeLayout Communicator
CreateXMLObject Error.
XML file read-in conversion has failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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Appx MT 1-285
Appx MT 1-286 Event
Event Source
Description
Causes
Remedies
Remarks
50818 FreeLayout Communicator
RegistExclusion Error.
Exclusion right retrieval has failed.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50818 FreeLayout Communicator
ResetExclusion Error.
Exclusion right has been released.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50819 FreeLayout Communicator
DownloadFile error.
A program error occurred.
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
File download from the server has failed.
50819 FreeLayout Communicator
GetPathInfo error.(USER_TEMP_ A program error occurred. PATH)
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Work folder retrieval from Directory.ini has failed.
50819 FreeLayout Communicator
CABFilePack error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CAB packing has failed.
50819 FreeLayout Communicator
UploadToOutput error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Uploading has failed.
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Appx MT 1-286
Appx MT 1-287 Event
Event Source
Description
Causes
Remedies
Remarks
50819 FreeLayout Communicator
DDO Not Initialize Exception. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Initialization has failed.
50819 FreeLayout Communicator
DDO Tag Not Exist Exception. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Missing tag error.
50819 FreeLayout Communicator
DDO TagLengh Zero Exception. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Length error.
50819 FreeLayout Communicator
Exceptional error (message output A program error occurred. by OS).
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50819 FreeLayout Communicator
DDO Load Exception. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Load failure error.
50819 FreeLayout Communicator
DDO Not Initialize. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
DICOM handle not set error.
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Appx MT 1-287
Appx MT 1-288 Event
Event Source
Description
Causes
Remedies
Remarks
50819 FreeLayout Communicator
DDO Save Exception. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
Saving has failed.
50819 FreeLayout Communicator
DOD Tag Not Exist. Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
A tag does not exist.
50819 FreeLayout Communicator
Exceptional error.
A program error occurred.
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
An exception has occurred when an error occurred with access to the network by pluggable protocol.
50855 FFCustomMsgBox
[50855] Format name cannot be Prohibited characters have been used for a Reconfirm the format name and try again. empty or contain special character format name. (\ / : * ? “ < > |). *Please confirm the format name again.
50856 FFCustomMsgBox
[50856] There exists format with the same name.
The entered format name already exists.
Change the name and try again.
The upper limit for the number of formats which can be created has been exceeded.
Delete registered formats and try again.
No printer has been set.
Use the service utility to confirm the printer settings and try again.
*Please input the new one. 50858 FFCustomMsgBox
[50858] The maximum number of formats creatable has been reached. *To create new format, please delete older format(s).
50861 FFCustomMsgBox
[50861] Unable to set up printer. Free Layout cannot be started. >Contact your service engineer.
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Appx MT 1-288
Appx MT 1-289 Event
Event Source
50862 FFCustomMsgBox
Description [50862] Failed in Free Layout output. *Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem.
50863 FFCustomMsgBox
[50863] Failed in Free Layout output.
Causes
[50864] There is not enough memory. *Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem.
Remarks
The output target folder may not have been Restart both the server application and specified. client application. If the same error recurs, restart the computer. If restarting of the computer does not resolve the problem, confirm the situation in which the error occurred, and submit the event log to the manufacturer. File output to the output target folder may not be possible.
*Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem. 50864 FFCustomMsgBox
Remedies
Restart both the server application and client application. If the same error recurs, restart the computer. If restarting of the computer does not resolve the problem, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
It is possible that there is not sufficient free Restart the computer and then retry the memory for reading in images at the free operation. layout screen. If restarting of the computer does not resolve the problem, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
50867 FFCustomMsgBox
[50867] No image layout has been Printing has been executed without performed. execution of image layout. Printing cannot be executed.
Perform image layout and try again.
50872 FFCustomMsgBox
[50872] Insufficient monitor resolution. Free Layout screen cannot be displayed.
Change the resolution of the PC and try again.
The monitor resolution is not sufficient.
>Contact your service engineer. 50873 FFCustomMsgBox
[50873] An error has occurred. Free Layout will be terminated. *Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem.
50875 FreeLayout Communicator
020-221-02E 01.08.2010 FM5563
An error with unknown cause has occurred. Restart both the server application and client application. If the same error recurs, restart the computer. If restarting of the computer does not resolve the problem, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
An error has occurred at the free layout ErrorCode:%1%n screen. SubSystem:%2%n SourceFile: %3%n SpotCode: %4%n The error at the time of start of the freelayout screen.\n
Restart both the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-289
Appx MT 1-290 Event
Event Source
Description
Causes
Remedies
Remarks
51001 FFOUTPUT
Initialize Warning.%n[%1]
Initialization process warning. Check the network settings again. If the The output equipment execution was not settings are correct, perform a successfully started. reinstallation. The output equipment name (AE name/ host name) was not successfully acquired (there was an inconsistency between the option and network settings). The FFNET database was not successfully accessed.
Output section container.
51001 Spooler
Initialize Warning.%n[%1]
Initialization process warning. Check the network settings again. If the The output equipment execution was not settings are correct, perform a successfully started. reinstallation. The output equipment name (AE name/ host name) was not successfully acquired (there was an inconsistency between the option and network settings). The FFNET database was not successfully accessed.
Output section container.
51002 FFOUTPUT
State Change Warning.%n[%1]
State change notification process warning. Restart. An acquisition request was not successfully answered.
Output section container.
51002 Spooler
State Change Warning.%n[%1]
State change notification process warning. Restart. An acquisition request was not successfully answered.
Output section container.
51003 FFOUTPUT
Routine Change Warning.%n[%1]
Output section container.
51003 Spooler
Routine Change Warning.%n[%1]
Output section container.
51004 FFOUTPUT
Spool Warning.%n[%1]
Spool process warning.
Output section container.
51004 Spooler
Spool Warning.%n[%1]
Spool process warning.
Output section container.
51005 FFOUTPUT
ExeOutput Warning.%n[%1]
Forced-output process warning
Output section container.
51005 Spooler
ExeOutput Warning.%n[%1]
Forced-output process warning
Output section container.
51006 FFOUTPUT
Image Proc Warning.%n[%1]
An image process warning.
Output section container.
51006 Spooler
Utility Request Warning.%n[%1]
A utility transition process warning.
Output section container.
51007 FFOUTPUT
Output Proc Warning.%n[%1]
Output processing warning
Output section container.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-290
Appx MT 1-291 Event
Event Source
Description
Causes
Remedies
Remarks
51007 Spooler
Terminate Warning.%n[%1]
Restart. Termination process warning. A process status flag was not successfully set. A process termination response message was not successfully transmitted. An abnormality occurrence notification message was not successfully transmitted. A message box was not successfully displayed. A spooler termination request was not successfully called. A spooler control end request was not successfully called. The spooler control end response state was abnormal. An image process control end request was not successfully issued. An output device control end request was not successfully issued. The output device control end response state was abnormal.
Output section container.
51008 FFOUTPUT
Commit Proc Warning.%n[%1]
Commitment process warning.
Output section container.
51008 Spooler
Image Proc Warning.%n[%1]
An image process warning.
Output section container.
51009 FFOUTPUT
Queue Resume Warning.%n[%1]
Queue resumption process warning.
Output section container.
51009 Spooler
Output Proc Warning.%n[%1]
Output processing warning
Output section container.
51010 FFCustomMsgBox
Specified device does not exist.
The setup data was incorrect or the equipment not started.
51010 FFOUTPUT
Queue Delete Warning.%n[%1]
Queue deletion process warning.
Output section container.
51010 Spooler
Queue Resume Warning.%n[%1]
Queue resumption process warning.
Output section container.
51011
FFCustomMsgBox
Failed in reading of the configuration file (TagLookup.ini).
The setup file format was incorrect or the file could not be read.
51011
FFOUTPUT
Unit Suspend Warning.%n[%1]
Equipment output suspension process warning.
Output section container.
51011
Spooler
Queue Delete Warning.%n[%1]
Queue deletion process warning.
Output section container.
51012 FFCustomMsgBox
Failed in reading of the gray level correction file.
The setup file format was incorrect or the file could not be read.
51012 FFOUTPUT
Unit Resume Warning.%n[%1]
Equipment output resumption warning.
Output section container.
51012 Spooler
Unit Suspend Warning.%n[%1]
Equipment output suspension process warning.
Output section container.
51013 FFCustomMsgBox
Failed in output process.
The system was unstable.
51013 FFOUTPUT
Priority Change Warning.%n[%1]
Queue priority change warning.
020-221-02E 01.08.2010 FM5563
Check settings or the equipment.
Check settings.
Check settings.
Restart. If the same symptom recurs, perform a reinstallation. Output section container.
CR-IR 391CL Service Manual
Appx MT 1-291
Appx MT 1-292 Event
Event Source
Description
Causes
Remedies
Remarks
51013 Spooler
Unit Resume Warning.%n[%1]
Equipment output resumption warning.
Output section container.
51014 FFOUTPUT
Utility Request Warning.%n[%1]
A utility transition process warning.
Output section container.
51015 FFOUTPUT
Terminate Warning.%n[%1]
Termination process warning. Restart. A process status flag was not successfully set. A process termination response message was not successfully transmitted. An abnormality occurrence notification message was not successfully transmitted. A message box was not successfully displayed. A spooler termination request was not successfully called. A spooler control end request was not successfully called. The spooler control end response state was abnormal. An image process control end request was not successfully issued. An output device control end request was not successfully issued. The output device control end response state was abnormal.
Output section container.
51025 FFCustomMsgBox
An image being output exists.
51050 FFCustomMsgBox
An attempt to output images to the printer resulted in a failure.
51051 FFCustomMsgBox
An attempt to output images to the printer resulted in a failure.
51100
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of Run Proc execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51101
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: End Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of End Proc execution.\ n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
Press OK to shut down the system. Otherwise, press Cancel.
CR-IR 391CL Service Manual
Appx MT 1-292
Appx MT 1-293 Event
Event Source
Description
51102
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 %nSourceFile:%3%nSpotCode:% 4%nNotice method exception error of a Queue operation end.\n
51103
FFOutPutEvent
51104
Causes
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread %nSourceFile: %3%nSpotCode: execution. An internal system error %4%nThe exception error at the occurred. time of an end during main thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 The output operation table was not %nSourceFile:%3%nSpotCode:% successfully initialized. An internal system 4%nThe initialization error of an error occurred. output operation table.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51105
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of state changes of an output operation table.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51106
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 An exception occurred during an %nSourceFile:%3%nSpotCode:% XMLCreation process. An internal system 4%nXMLCreation processing error occurred. exception error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
An exception occurred when the queue operation termination notification method was used. An internal system error occurred.
Remedies
Output operation table state transition failed. An internal system error occurred.
CR-IR 391CL Service Manual
Appx MT 1-293
Appx MT 1-294 Event
Event Source
Description
Causes
Remedies
Remarks
51107
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 An exception occurred during SQL %nSourceFile:%3%nSpotCode:% execution. An internal system error 4%nExecQuery error.\n occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51108
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nSQL execution result acquisition error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51109
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 An exception occurred during an output Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% operation read process. An internal system perform a reinstallation. 4%nOutput operation reading error occurred. processing exception error.\n
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51110
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nOutput operation information deletion error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51149
FFOutPutEvent
ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. %nSourceFile:%3%nSpotCode:% 4%nUnknown Error.\n
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
The SQL execution result was not successfully acquired. An internal system error occurred.
The output operation information was not successfully deleted. An internal system error occurred.
CR-IR 391CL Service Manual
Appx MT 1-294
Appx MT 1-295 Event
Event Source
Description
Causes
Remedies
Remarks
51200 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of constructor generation.\n
The constructor was not successfully generated. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51201 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of the message transmission to a main thread.\n
An exception occurred during main thread execution. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51202 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread %nSourceFile: %3%nSpotCode: execution. An internal system error %4%nThe error at the time of the occurred. message transmission2 to a main thread.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51203 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of the message transmission to a main thread.\n
Message transmission to the output thread Restart. If the same symptom recurs, failed. An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51204 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 A message transmission to the reserve %nSourceFile:%3%nSpotCode:% queue failed. An internal system error 4%nThe message transmitting occurred. error to reserve queue.\n
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Appx MT 1-295
Appx MT 1-296 Event
Event Source
Description
Causes
Remedies
Remarks
51205 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 Message transmission to the status Restart. If the same symptom recurs, %nSourceFile:%3%nSpotCode:% monitoring thread failed. An internal system perform a reinstallation. 4%nThe message transmitting error occurred. error to a state surveillance thread.\n
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51206 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of Run Proc execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51207 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: End Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of End Proc execution.\ n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51208 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: MediaOutputPrc execution was used. %4%nThe method exception error An internal system error occurred. at the time of Media Output Proc execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51209 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread %nSourceFile: %3%nSpotCode: execution. An internal system error %4%nThe exception error at the occurred. time of an end during main thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-296
Appx MT 1-297 Event
Event Source
Description
Causes
Remedies
Remarks
51210 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred during output %nSourceFile:%3%nSpotCode:% request thread execution. This is an 4%nThe exception error at the internal system error. time of an end during output thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51211
ErrorCode:%1%nSubSystem:%2 An exception occurred while the status %nSourceFile: %3%nSpotCode: monitoring thread was being executed. %4%nThe exception error at the This is an internal system error. time of an end during surveillance thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51212 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An XML character string was not %nSourceFile:%3%nSpotCode:% successfully read. An internal system error 4%nXML character sequence load occurred. error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51213 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nXML character reading error.\n
With the Client Utility, review the setup Restart. If the same symptom recurs, information about the automatic verification perform a reinstallation. user.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51214 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nHistory information file generation error.\n
The history information file was not successfully created. An internal system error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
FFMediaOutput
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom recurs, perform a reinstallation.
CR-IR 391CL Service Manual
Appx MT 1-297
Appx MT 1-298 Event
Event Source
Description
Causes
Remedies
Remarks
51215 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPicture storage demand data creation error.\n
Image storage request data was not successfully created. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51216 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nXML character reading processing exception error.\n
An exception occurred during an XML Restart. If the same symptom recurs, character read process. An internal system perform a reinstallation. error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51217 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 A media control instruction component %nSourceFile:%3%nSpotCode:% deletion request was not successfully 4%nMedia control directions issued. An internal system error occurred. component deletion demand failure.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51249 FFMediaOutput
ErrorCode:%1%nSubSystem:%2 An error of unknown cause occurred. %nSourceFile:%3%nSpotCode:% 4%nUnknown Error.\n
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51250 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of constructor generation.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
The constructor was not successfully generated. An internal system error occurred.
CR-IR 391CL Service Manual
Appx MT 1-298
Appx MT 1-299 Event
Event Source
Description
Causes
51251 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of the message transmission to a main thread.\n
An exception occurred during main thread execution. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51252 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of the message transmission to a main thread.\n
Message transmission to the output thread Restart. If the same symptom recurs, failed. An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51253 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 A message transmission to the reserve %nSourceFile:%3%nSpotCode:% queue failed. An internal system error 4%nThe message transmitting occurred. error to reserve queue.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51254 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of Run Proc execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51255 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: End Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of End Proc execution.\ n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
Remedies
CR-IR 391CL Service Manual
Remarks
Appx MT 1-299
Appx MT 1-300 Event
Event Source
Description
Causes
Remedies
Remarks
51256 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread %nSourceFile: %3%nSpotCode: execution. An internal system error %4%nThe exception error at the occurred. time of an end during main thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51257 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred during output %nSourceFile:%3%nSpotCode:% request thread execution. This is an 4%nThe exception error at the internal system error. time of an end during output thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51258 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nXML character reading error.\n
With the Client Utility, review the setup Restart. If the same symptom recurs, information about the automatic verification perform a reinstallation. user.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51259 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDDO file name reading error.\n
A DDO filename was not successfully read. Restart. If the same symptom recurs, An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51260 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nXML character reading processing exception error.\n
An exception occurred during an XML Restart. If the same symptom recurs, character read process. An internal system perform a reinstallation. error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-300
Appx MT 1-301 Event
Event Source
Description
Causes
Remedies
Remarks
51261 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt error-generates within a processed picture generation component.\n
Image processing failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51262 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPicture number-of-sheets reading error.\n
The number of images was not successfully read. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51263 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 A bitmap generation process was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. %4%nIt error-generates in bit map error occurred. generation processing.\n
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51264 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exception error at the time of bit map creation.\n
An exception occurred when an attempt was made to create a bitmap. This is an internal system error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51265 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nRAW data reading error.\n
The RAW data was not successfully read. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-301
Appx MT 1-302 Event
Event Source
Description
Causes
Remedies
Remarks
51266 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exception error at the time of Jpeg file creation.\n
An exception occurred when an attempt was made to create a JPEG file. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51267 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nHistory file creation went wrong.\n
The history file was not successfully Restart. If the same symptom recurs, created. An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51268 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nHistory file creation processing exception error.\n
An exception occurred during a history file Restart. If the same symptom recurs, creation process. This is an internal system perform a reinstallation. error.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51269 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nFile path specification of a copy place is unusual.\n
The general-purpose file was not successfully output. The copy destination file path was not properly specified.
With the User Utility, check the copy destination setting. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51270 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe holder of a copy place is not found.\n
The general-purpose file was not successfully output. The copy destination file path was not properly specified.
With the User Utility, check the copy destination setting. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-302
Appx MT 1-303 Event
Event Source
Description
Causes
Remedies
Remarks
51271 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCopy advance withdrawal power processing exception error (a network cuts during a file copy).\n
An exception occurred during the copy destination output process. The network was disconnected while a file was copied.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51272 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nUnknown Error.\n
An error of unknown cause occurred.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51284 FFGeneralOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAn initialization error of a component (FFMultiImgProcCOM).\n
Component initialization failed.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51285 GeneralOutput
I failed in the setting of the input image format.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
51286 GeneralOutput
DDO file name reading error.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
51287 GeneralOutput
Width of the output image size or height is 0.
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-303
Appx MT 1-304 Event
Event Source
Description
Causes
Remedies
Remarks
51300 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of constructor generation.\n
The constructor was not successfully generated. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51301 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of the message transmission to a main thread.\n
An exception occurred during main thread execution. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51302 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of the message transmission to a main thread.\n
Message transmission to the output thread Restart. If the same symptom recurs, failed. An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51303 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe message transmitting error to reserve queue.\n
A message transmission to the reserve queue failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51304 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe message transmitting error to a state surveillance thread.\n
Message transmission to the status Restart. If the same symptom recurs, monitoring thread failed. An internal system perform a reinstallation. error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-304
Appx MT 1-305 Event
Event Source
Description
Causes
Remedies
Remarks
51305 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: Run Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of Run Proc execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51306 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: End Proc execution was used. An internal %4%nThe method exception error system error occurred. at the time of End Proc execution.\ n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51307 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred when a method for %nSourceFile: %3%nSpotCode: CaRnaOutputPrc execution was used. %4%nThe method exception error An internal system error occurred. at the time of C@Rna Output Proc execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51308 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred during main thread %nSourceFile: %3%nSpotCode: execution. An internal system error %4%nThe exception error at the occurred. time of an end during main thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51309 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe exception error at the time of an end during output thread execution.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
An exception occurred during output request thread execution. This is an internal system error.
CR-IR 391CL Service Manual
Appx MT 1-305
Appx MT 1-306 Event
Event Source
Description
Causes
51310 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 An exception occurred while the status %nSourceFile: %3%nSpotCode: monitoring thread was being executed. %4%nThe exception error at the This is an internal system error. time of an end during surveillance thread execution.\n
51311
FFCaRnaOutput
Remedies
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nXML character reading error.\n
With the Client Utility, review the setup Restart. If the same symptom recurs, information about the automatic verification perform a reinstallation. user.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51312 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPicture number-of-sheets reading error.\n
The number of images was not successfully read. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51313 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe reading error of delivery classification.\n
The delivery type was not successfully read. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51314 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nAbstract syntax reading error.\n
The abstract syntax was not successfully read. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-306
Appx MT 1-307 Event
Event Source
Description
Causes
51315 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nTransmission syntax reading error.\n
The transmission syntax was not successfully read. An internal system error occurred.
51316 FFCaRnaOutput
ErrorCode:%1%nSubSystem: An attempt to read the C@Rna image %2%nSourceFile: transfer parameter character string failed. %3%nSpotCode: %4%nC@Rna An internal system error occurred. picture transmission parameter character sequence reading error.\ n
51317 FFCaRnaOutput
Remedies
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDDO file name reading error.\n
A DDO filename was not successfully read. Restart. If the same symptom recurs, An internal system error occurred. perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51318 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nXML character reading processing exception error.\n
An exception occurred when an attempt was made to read XML characters. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51319 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 The DICOM stream file was not %nSourceFile: %3%nSpotCode: successfully created. An internal system %4%nDICOM stream file creation error occurred. error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-307
Appx MT 1-308 Event
Event Source
Description
51320 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDDO file Open error.\n
51321 FFCaRnaOutput
Causes
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 The property settings are inconsistent. %nSourceFile: %3%nSpotCode: An internal system error occurred. %4%nThey are those with inconsistency to a property setup.\ n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51322 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nIt error-generates within a processed picture generation component.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51323 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 A bitmap generation process was not Restart. If the same symptom recurs, %nSourceFile: %3%nSpotCode: successfully performed. An internal system perform a reinstallation. %4%nIt error-generates in bit map error occurred. generation processing.\n
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51324 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPicture storage request processing exception error.\n
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
A DDO file was not successfully read. An internal system error occurred.
Remedies
Image processing failed. An internal system error occurred.
An exception occurred while an image Restart. If the same symptom recurs, storage request process was being perform a reinstallation. performed. This is an internal system error.
CR-IR 391CL Service Manual
Appx MT 1-308
Appx MT 1-309 Event
Event Source
Description
Causes
Remedies
Remarks
51325 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of picture storage execution.\n
Image storage failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51326 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of case picture registration file registration.\n
An attempt to register a case study image registration file failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51327 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nCase picture registration processing exception error.\n
An exception occurred during a case study Restart. If the same symptom recurs, image registration process. This is an perform a reinstallation. internal system error.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51328 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nDICOM stream picture generation processing exception error.\n
An exception occurred when a DICOM stream image generation process was performed.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51329 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of a Teleradiology request upload demand.\n
An attempt to make a request for a remote Restart. If the same symptom recurs, radiological interpretation request upload perform a reinstallation. failed. An internal system error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Appx MT 1-309
Appx MT 1-310 Event
Event Source
Description
Causes
51330 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nTeleradiology request upload demand exception error. \n
An exception occurred when an attempt was made to make a request for a remote radiological interpretation request upload. This is an internal system error.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51331 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nA delivery result is notified to an output main process. It error-notifies.\n
The delivery result notification was not Restart. If the same symptom recurs, successfully sent to the output main perform a reinstallation. process. An internal system error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51332 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 PN conversion/unicode data acquisition %nSourceFile: %3%nSpotCode: from a DICOMObject failed. An internal %4%nPN conversion, the Unicode system error occurred. data acquisition error from DICOM Object.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51333 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPN conversion, an internal expression change error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51334 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 An attempt to acquire the upload support %nSourceFile: %3%nSpotCode: component status failed. An internal %4%nUpload support component system error occurred. state acquisition error.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
PN conversion/internal expression change failed. An internal system error occurred.
Remedies
CR-IR 391CL Service Manual
Remarks
Appx MT 1-310
Appx MT 1-311 Event
Event Source
Description
51337 FFCaRnaOutput
ErrorCode:%1%nSubSystem: %2%nSourceFile: %3%nSpotCode: %4%nUpload support component processing discontinuation.\n
51338 FFCaRnaOutput
Causes
Remarks
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
ErrorCode:%1%nSubSystem:%2 An attempt to output an image to the C@ %nSourceFile: %3%nSpotCode: Rna data center failed. An internal system %4%nThe application error by the error occurred. side of the upload support component at the time of state acquisition.\n
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51339 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe upload support component communication error at the time of state acquisition.\n
An attempt to output an image to the C@ Rna data center failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51340 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nPicture output timeout.\n
A timeout occurred when an attempt was made to output an image. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51341 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nA upload support component side Queue-deletiondemand-goes wrong.\n
A queue deletion request failed on the Restart. If the same symptom recurs, upload support component side. An internal perform a reinstallation. system error occurred.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
020-221-02E 01.08.2010 FM5563
The upload support component process was aborted. An internal system error occurred.
Remedies
CR-IR 391CL Service Manual
Appx MT 1-311
Appx MT 1-312 Event
Event Source
Description
Causes
Remedies
Remarks
51342 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nThe error at the time of upload support component starting.\n
An attempt to start the upload support component failed. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51343 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nRAW data reading error.\n
The RAW data was not successfully read. An internal system error occurred.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51399 FFCaRnaOutput
ErrorCode:%1%nSubSystem:%2 %nSourceFile: %3%nSpotCode: %4%nUnknown Error.\n
An error of unknown cause occurred.
Restart both the server PC and client PC. If the same error recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program).
51601 FFCustomMsgBox
The disk inserted in drive for management is inconsistent.
● Launch the Client Utlity and execute “Disk Restoration.”
51602 FFCustomMsgBox
Failed in mounting the disk inserted in drive for management.
● Launch the Client Utility and change disks.
51603 FFCustomMsgBox
Failed in writing disk management information. Possible causes are: (1) The drive has not been connected or power of drive is off. (2) No disk inserted or another disk inserted.
● Ensure that the drive has been connected correctly and a disk has been inserted into the drive.
51801 FFCustomMsgBox
[51801] Free Layout cannot be The free layout screen has been started performed since images are being during image display. displayed.
Retry the operation. If the problem is not resolved, restart the client application.
*Please wait and retry. 51804 FFCustomMsgBox
[51804] Output in progress… *Please wait and retry.
020-221-02E 01.08.2010 FM5563
Film output has been performed during film Retry the operation after completion of film output. output.
CR-IR 391CL Service Manual
Appx MT 1-312
Appx MT 1-313 Event
Event Source
51805 FFCustomMsgBox
Description [51805] Printer has not been set up.
Causes No printer has been set.
Remedies
Remarks
Use the service utility to confirm the printer settings and try again.
>Contact your service engineer. 51807 FFCustomMsgBox
[51807] Certain study is being viewed by either one of the units.
Nothing particular.
+Do you wish to continue processing except for the study being viewed? 51808 FFCustomMsgBox
[51808] Certain study is being viewed by either one of the units. *Please wait and retry.
51809 FFCustomMsgBox
[51809] Free disk space is insufficient.
The same study is being referenced from a Retry the operation. different client PC. If the problem is not resolved, restart the client application. Free disk space is insufficient.
*If the free layout screen is being displayed, close the screen first and then try again. *Delete unnecessary files to increase free disk space. >If not possible to do so, contact your service engineer. 51865 FFCustomMsgBox
[51865] Application cannot display There may be no database being used by free layout or access may not be possible. notes or perform note setting. *Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem.
51866 FFCustomMsgBox
[51866] Failed in storing image incidental information setting.
Restart the PC and then retry the operation. If the problem is not resolved, perform a reinstallation.
There may be no database being used by free layout or access may not be possible.
Restart the PC and then retry the operation. If the problem is not resolved, perform a reinstallation.
Layout change for the image being read in has been performed during reading of a study image.
Retry the operation after image reading completion. If the problem is not resolved, restart the client application.
*Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem. 51868 FFCustomMsgBox
[51868] Study images are being imported. Layout cannot be changed during image import.
51869 FFCustomMsgBox
[51869] Images subject to layout At the time of reading an image, an are being imported. operation has been performed to the image No operation can be performed on being read in. images being imported.
020-221-02E 01.08.2010 FM5563
Delete unnecessary files to increase free disk space, and then try again. If the problem is not resolved, restart the server application and client application.
Retry the operation after image reading completion. If the problem is not resolved, restart the client application.
CR-IR 391CL Service Manual
Appx MT 1-313
Appx MT 1-314 Event
Event Source
51870 FFCustomMsgBox
Description
Causes
[51870] Cannot read image data.
There may be no database being used by free layout or access may not be possible.
Restart the PC and then retry the operation. If the problem is not resolved, perform a reinstallation.
*Restart the computer. >Contact your service engineer if restarting of the computer does not resolve the problem.
Remedies
Remarks
52000 FFOutImgPrc
Warning.%n%1
Information for developers.
There is no operational problem.
52100 Spooler
Spooler Warning.%n%1
Common warning message. Queue information class related message. Image information (SOPInstanceUID) was not successfully acquired. The job status was not successfully acquired. Spooler class related message. A database connection was not successfully closed. Illegal image display format data.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52101 Spooler
RunProc Warning.%n%1
Initialization process warning. A character string database connection was not successfully opened.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52102 Spooler
OutputRegisterProc Warning.%n%1
Output destination registration process warning
52103 Spooler
StateChangeProc Warning.%n%1 Local printer/Dicom printer state change notification process warning. A unit state character string was not successfully acquired.
52104 Spooler
ErrorCheckProc Warning.%n%1
Data integrity check process warning.
52105 Spooler
RestoreJob Warning.%n%1
Job restoration warning. An output job file was not successfully accessed.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52106 Spooler
SpoolProc Warning.%n%1
Spool process warning. Unit information acquisition was not successful. File deletion was not successful. Queue cancellation was not successful. Data was not successfully written into a log file.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52107 Spooler
ReoutputProc Warning.%n%1
Reoutput start process warning
Spooler
52108 Spooler
StudyReqEndProc Warning.%n%1
Examination end request process warning. Restart. If the same symptom frequently occurs, perform a reinstallation and then A database was not successfully accessed. initialize the image database. DDO file information was not successfully acquired.
Spooler
020-221-02E 01.08.2010 FM5563
Spooler Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
Spooler
CR-IR 391CL Service Manual
Appx MT 1-314
Appx MT 1-315 Event
Event Source
Description
Causes
Remedies
Remarks
52109 Spooler
ExeOutputJob Warning.%n%1
52110
Spooler
GetImageProcJob Warning.%n%1 Image processing job acquisition process warning. An output unit type parameter error occurred.
52111
Spooler
SetImageProcComplete Warning.%n%1
Image processing completion notification process warning
52112
Spooler
GetOutputProcJob Warning.%n%1
Output job acquisition response process warning. An output unit type parameter error was encountered.
52113
Spooler
SetOutputProcComplete Warning.%n%1
Output completion notification process warning
Spooler
52114
Spooler
GetCommitProcJob Warning.%n%1
Commitment job acquisition response Restart. If the same symptom frequently process warning. occurs, perform a reinstallation and then A commitment equipment type parameter initialize the image database. error occurred.
Spooler
52114
Spooler
QueueSuspend Warning.%n%1
Queue output pause request process warning.
Spooler
52115
Spooler
SetCommitProcComplete Warning.%n%1
Commitment completion notification process warning.
Spooler
52115
Spooler
QueueResume Warning.%n%1
Queue output resumption request process warning.
Spooler
52116
Spooler
QueueSuspend Warning.%n%1
Queue output pause request process warning.
Spooler
52116
Spooler
QueueDelete Warning.%n%1
Queue deletion request process warning. An image database flag was not successfully set. The DDO file was not successfully deleted.
52117
Spooler
QueueResume Warning.%n%1
Queue output resumption request process warning.
52117
Spooler
UnitSuspend Warning.%n%1
Unit suspension request process warning. A unit status character string was not successfully acquired.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52118
Spooler
QueueDelete Warning.%n%1
Queue deletion request process warning. An image database flag was not successfully set. The DDO file was not successfully deleted.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
020-221-02E 01.08.2010 FM5563
Forced output request process warning. Restart. If the same symptom frequently DDO file information was not successfully occurs, perform a reinstallation and then acquired. initialize the image database. Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler Spooler
Spooler Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
Spooler
Spooler
CR-IR 391CL Service Manual
Appx MT 1-315
Appx MT 1-316 Event
Event Source
Description
Causes
Remedies
Remarks
52118
Spooler
UnitResume Warning.%n%1
Unit resumption request process warning. A unit status acquisition error occurred.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52119
Spooler
UnitSuspend Warning.%n%1
Unit suspension request process warning. A unit status character string was not successfully acquired.
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
52119
Spooler
SuspendProc Warning.%n%1
Unit suspension request process warning
52120 Spooler
UnitResume Warning.%n%1
Unit resumption request process warning. A unit status acquisition error occurred.
52120 Spooler
ResumeProc Warning.%n%1
Unit suspension request process warning
Spooler
52121 Spooler
SuspendProc Warning.%n%1
Unit suspension request process warning
Spooler
52121 Spooler
EndProc Warning.%n%1
End request process warning
Spooler
52122 Spooler
ResumeProc Warning.%n%1
Unit suspension request process warning
Spooler
52123 Spooler
EndProc Warning.%n%1
End request process warning
Spooler
52207 FFCustomMsgBox
Just as the message states. [52207] Failed in output processing of JPEG/BMP file. > Check the network settings with the output device.
52208 FFCustomMsgBox
[52208] Failed in output processing of JPEG/BMP file. > Check the network settings of the output destination.
52209 FFCustomMsgBox
Just as the message states. [52209] Failed in writing JPEG/ BMP file to the output destination. > Check the free space of the recording media.
52210 FFCustomMsgBox
[52210] Failed in output Just as the message states. processing of JPEG/BMP file. > No writable operation is allowed in the output destination folder.
52214 FFCustomMsgBox
[52214] Failed in output processing of JPEG/BMP file. > It may be write-protected.
Just as the message states.
52700 PDIWizard
User Cancel
PDI output processing was halted.
No particular action is required.
52701 PDIWizard
Media Not Insert
No disk is inserted. This disk is unwritable.
Insert a disk and retry processing.
52706 PDIWizard
Media Not Blank
Data already written on this disk. This disk is unwritable.
Insert a blank disk and retry processing.
52707 PDIWizard
Media Not Support
An unsupported disk was inserted. This disk in unwritable.
Insert a supported disk and retry processing.
52708 PDIWizard
Disk Capacity Over
Free disk space is insufficient. This disk is unwritable.
Decrease studies to be output and retry processing.
020-221-02E 01.08.2010 FM5563
Spooler Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
Spooler
Just as the message states.
CR-IR 391CL Service Manual
Appx MT 1-316
Appx MT 1-317 Event
Event Source
Description
Causes
Remedies
Remarks
53000 FFOutImgPrc
Infomation.%n%1
Information for developers.
53001 FFOUTPUT
Initialize Infomation.%n[%1]
Initialization process information
Output section container.
53001 Spooler
Initialize Infomation.%n[%1]
Initialization process information
Output section container.
53002 FFOUTPUT
State Change Information.%n[%1] State change notification process information
Output section container.
53002 Spooler
State Change Information.%n[%1] State change notification process information
Output section container.
53003 FFOUTPUT
Routine Change Information.%n[%1]
Routine change processing information
Output section container.
53003 Spooler
Routine Change Information.%n[%1]
Routine change processing information
Output section container.
53004 FFOUTPUT
Spool Information.%n[%1]
Spool process information
Output section container.
53004 Spooler
Spool Information.%n[%1]
Spool process information
Output section container.
53005 FFOUTPUT
ExeOutput Information.%n[%1]
Forced-output process information
Output section container.
53005 Spooler
ExeOutput Information.%n[%1]
Forced-output process information
Output section container.
53006 Spooler
Utility Request Information.%n[%1]
A utility transition process information.
Output section container.
53006 FFOUTPUT
Image Proc Information.%n[%1]
Image process information.
Output section container.
53007 Spooler
Terminate Information.%n[%1]
Termination process warning
Output section container.
53007 FFOUTPUT
Output Proc Information.%n[%1]
Output processing information
Output section container.
53008 Spooler
Image Proc Information.%n[%1]
Image process information.
Output section container.
53008 FFOUTPUT
Commit Proc Information.%n[%1]
Commitment process information output section container.
53009 FFOUTPUT
Queue Resume Information.%n[%1]
Queue resumption process information.
Output section container.
53009 Spooler
Output Proc Information.%n[%1]
Output processing information
Output section container.
53010 FFOUTPUT
Queue Delete Information.%n[%1] Queue deletion process information.
Output section container.
53010 Spooler
Queue Resume Information.%n[%1]
Output section container.
53011
FFOUTPUT
Unit Suspend Information.%n[%1] Equipment output suspension process information.
Output section container.
53011
Spooler
Queue Delete Information.%n[%1] Queue deletion process information.
Output section container.
53012 FFOUTPUT
Unit Resume Information.%n[%1]
Output section container.
53012 Spooler
Unit Suspend Information.%n[%1] Equipment output suspension process information.
020-221-02E 01.08.2010 FM5563
There is no operational problem.
Queue resumption process information.
Equipment output resumption information.
Output section container.
CR-IR 391CL Service Manual
Appx MT 1-317
Appx MT 1-318 Event
Event Source
Description
Causes
Remedies
Remarks
53013 FFOUTPUT
Priority Change Information.%n[%1]
Queue priority change information.
Output section container.
53013 Spooler
Unit Resume Information.%n[%1]
Equipment output resumption information.
Output section container.
53014 FFOUTPUT
Utility Request Information.%n[%1]
A utility transition process information.
Output section container.
53015 FFOUTPUT
Terminate Information.%n[%1]
Termination process information
Output section container.
53100 Spooler
Spooler Infomation.%n%1
A common information message.
Spooler
53101 Spooler
RunProc Infomation.%n%1
Initialization process information
Spooler
53102 Spooler
OutputRegisterProc Infomation.%n%1
Output destination registration process information
Spooler
53103 Spooler
StateChangeProc Infomation.%n%1
Information about the local printer/DICOM printer status change notification process.
Spooler
53104 Spooler
ErrorCheckProc Infomation.%n%1 Data integrity check process information.
Spooler
53105 Spooler
RestoreJob Infomation.%n%1
Spooler
53106 Spooler
SpoolProc Infomation.%n%1
Information in a spool process. Unit type mismatch notification.
53107 Spooler
ReoutputProc Infomation.%n%1
Reoutput start process information
Spooler
53108 Spooler
StudyReqEndProc Infomation.%n%1
Examination end request process information
Spooler
53109 Spooler
ExeOutputJob Infomation.%n%1
Forced output request process information
Spooler
53110
Spooler
GetImageProcJob Infomation.%n%1
Image processing job acquisition process information
Spooler
53111
Spooler
SetImageProcComplete Infomation.%n%1
Image processing completion notification process information
Spooler
53112
Spooler
GetOutputProcJob Infomation.%n%1
Output job acquisition response process information
Spooler
53113
Spooler
SetOutputProcComplete Infomation.%n%1
Output completion notification process information
Spooler
53114
Spooler
GetCommitProcJob Infomation.%n%1
Commitment job acquisition response process information.
Spooler
53114
Spooler
QueueSuspend Infomation.%n%1 Queue output pause request process information.
Spooler
53115
Spooler
SetCommitProcComplete Infomation.%n%1
Commitment completion notification process information.
Spooler
53115
Spooler
QueueResume Infomation.%n%1
Queue output resumption request process information.
Spooler
020-221-02E 01.08.2010 FM5563
Restart. If the same symptom frequently occurs, perform a reinstallation and then initialize the image database.
CR-IR 391CL Service Manual
Spooler
Appx MT 1-318
Appx MT 1-319 Event
Event Source
Description
Causes
Remedies
Remarks
53116
Spooler
QueueSuspend Infomation.%n%1 Queue output pause request process information.
Spooler
53116
Spooler
QueueDelete Infomation.%n%1
Queue deletion request process information.
Spooler
53117
Spooler
QueueResume Infomation.%n%1
Queue output resumption request process information.
Spooler
53117
Spooler
UnitSuspend Infomation.%n%1
Unit suspension request process information.
Spooler
53118
Spooler
UnitResume Infomation.%n%1
Unit resumption request process information.
Spooler
53118
Spooler
QueueDelete Infomation.%n%1
Queue deletion request process information.
Spooler
53119
Spooler
UnitSuspend Infomation.%n%1
Unit suspension request process information.
Spooler
53119
Spooler
SuspendProc Infomation.%n%1
Unit suspension request process information
Spooler
53120 Spooler
UnitResume Infomation.%n%1
Unit resumption request process information.
Spooler
53120 Spooler
ResumeProc Infomation.%n%1
Unit suspension request process information
Spooler
53121 Spooler
SuspendProc Infomation.%n%1
Unit suspension request process information
Spooler
53121 Spooler
EndProc Infomation.%n%1
End request process information
Spooler
53122 Spooler
ResumeProc Infomation.%n%1
Unit suspension request process information
Spooler
53123 Spooler
EndProc Infomation.%n%1
End request process information
Spooler
53600 FFMediaCommon
Logical Program Error. %n %1 %n %2
A program error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53600 FFMediaControl
Logical Program Error. [Process ID]=%1% [Thread ID]=%2% [SpotCode]=%3% [LastError]=%4% %5% CreateProcess error [LastError:%4%] [FormatToolPath:%6%]
The format tool path was not properly set.
With the Service Utility, set the correct format tool path.
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
%1=Process ID %2=Thread ID %3=Spot code %4=Error code of GetLastError () %5=Drive name %6=Format tool path
Appx MT 1-319
Appx MT 1-320 Event
Event Source
Description
Causes
Remedies
53601 FFMediaCommon
Catch Exception Error. %n %1 %n %2
An exception error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53602 FFMediaCommon
Out Of Memory Error. %n %1 %n %2
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53603 FFMediaCommon
Free Memory Error. %n %1 %n %2
Memory deallocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53604 FFMediaCommon
Disk Full Error. %n %1 %n %2
The built-in hard disk does not have a sufficient free space.
Increase the hard disk drive’s free space, for instance, by deleting images.
53605 FFMediaCommon
Accept Invalid Commnd Error. %n An illegal process request was received. %1 %n %2
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53606 FFMediaCommon
Cannot passed Xml Schema Check. %n %1 %n %2
An XML schema check failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53607 FFMediaCommon
ReadOnly Device. %n %1 %n %2
An instruction for writing into a read-only device was issued.
With the Service Utility, check the disk settings.
53608 FFMediaCommon
Media Used. %n %1 %n %2
An attempt was made to access the currently used medium.
Carry it out again after a while.
53609 FFMediaCommon
Media no exist. %n %1 %n %2
No medium is inserted in the specified drive.
Insert a medium into the drive.
53610 FFMediaCommon
Not Removable. %n %1 %n %2
The specified drive is not a removable drive.
With the Service Utility, check the disk settings.
53611
Formated Media. %n %1 %n %2
A formatted medium is inserted.
Insert an unformatted medium.
53612 FFMediaCommon
Media un-formatting. %n %1 %n %2
An unformatted medium is inserted.
Insert a formatted medium.
53613 FFMediaCommon
Media Read Only. %n %1 %n %2
A read-only medium is inserted.
Change the medium.
FFMediaCommon
020-221-02E 01.08.2010 FM5563
CR-IR 391CL Service Manual
Remarks
Appx MT 1-320
Appx MT 1-321 Event
Event Source
Description
Causes
Remedies
53614 FFMediaCommon
Exchange Media. %n %1 %n %2
The specified medium was not inserted.
Insert a correct medium.
53615 FFMediaCommon
Demand processing was canceled. %n %1 %n %2
The requested process was aborted in compliance with a cancellation request.
There is no particular problem.
53616 FFMediaCommon
End Process Request. %n %1 %n %2
The process was aborted in compliance with a system shutdown request.
There is no particular problem.
53617 FFMediaCommon
Electric power off. %n %1 %n %2
The process was aborted due to power off. There is no particular problem.
53618 FFMediaCommon
DICOMDIR is inconsistent. %n %1 %n %2
The DICOMDIR file is inconsistent.
Rebuild the disk with the Client Utility.
53619 FFMediaCommon
Invalid Image Info. %n %1 %n %2
The entered image information is illegal.
Check the images stored on the medium.
53620 FFMediaCommon
Format Type Not Execution. %n %1 %n %2
Since the formatting method was invalidated, formatting was not accomplished.
With the Service Utility, check the disk settings.
53621 FFMediaCommon
Media Full. %n %1 %n %2
The medium is full.
There is no particular problem.
53622 FFMediaCommon
Used Media in Drive. %n %1 %n %2
The inserted medium is not new.
Insert a new medium.
53623 FFMediaCommon
Retrieve Image None. %n %1 %n %2
The image to be acquired was not found.
Rebuild the disk with the Client Utility.
53624 FFMediaCommon
New Media in Drive. %n %1 %n %2
A new medium is inserted.
Insert a correct medium.
53625 FFMediaCommon
Process Communication Error. %n %1 %n %2
An error occurred in the communication control.
Restart the server computer.
53626 FFMediaCommon
Verify False. %n %1 %n %2
The medium was not successfully verified.
Check the drive connection.
53627 FFMediaCommon
Format False. %n %1 %n %2
The medium was not successfully formatted.
Check that the medium is not writeprotected. Also, check that the medium is supported by the drive.
53628 FFMediaCommon
Get Mediafreespace False. %n %1 %n %2
The free space of the medium was not successfully acquired.
Check that the medium is not writeprotected. Also, check that the medium is supported by the drive.
53629 FFMediaCommon
Drive Not Exist. %n %1 %n %2
The specified drive was not found.
Restart the server computer.
53630 FFMediaCommon
Folder Not Exist. %n %1 %n %2
The specified folder was not found.
Restart the server computer.
53631 FFMediaCommon
File Not Exist. %n %1 %n %2
The specified file was not found.
Restart the server computer.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-321
Appx MT 1-322 Event
Event Source
Description
Causes
Remedies
53632 FFMediaCommon
Readonly File. %n %1 %n %2
The specified file or folder is read-only.
There is no particular problem.
53633 FFMediaCommon
File Error. %n %1 %n %2
An attempt to access a file failed.
There is no particular problem.
53634 FFMediaCommon
Write Protect. %n %1 %n %2
The medium is write-protected.
There is no particular problem.
53635 FFMediaCommon
Lock False. %n %1 %n %2
The medium was not successfully locked.
There is no particular problem.
53636 FFMediaCommon
Unlock False. %n %1 %n %2
The medium was not successfully unlocked.
There is no particular problem.
53637 FFMediaCommon
Eject False. %n %1 %n %2
The medium was not successfully ejected.
There is no particular problem.
53638 FFMediaCommon
Appoint Tag Is Empty. %n %1 %n %2
The specified tag was empty.
There is no particular problem.
53639 FFMediaCommon
No Necessity Media. %n %1 %n %2
This medium does not need to be rebuilt.
There is no particular problem.
53640 FFMediaCommon
Not Dicomdir Struct. %n %1 %n %2
The specified path does not have a DICOM There is no particular problem. structure.
53641 FFMediaCommon
Not Found Mediauid. %n %1 %n %2
The media UID cannot be acquired.
Reconstruct the media.
53642 FFMediaCommon
Not Found Label. %n %1 %n %2
The label name cannot be acquired.
With the Service Utility, check the disk drive settings.
53643 FFMediaCommon
Process Busy. %n %1 %n %2
Rebuilding is in progress.
With the Service Utility, check the disk drive settings.
53644 FFMediaCommon
Media Exchange. %n %1 %n %2
The medium is changed.
With the Service Utility, check the disk drive settings.
53645 FFMediaCommon
Record Not Exist. %n %1 %n %2
The specified record was not found.
With the Service Utility, check the disk drive settings.
53646 FFMediaCommon
Error Image Exist. %n %1 %n %2
A certain image was not successfully acquired.
There is no particular problem.
53647 FFMediaCommon
Registration failure to DB. %n %1 %n %2
A record was not successfully registered in There is no particular problem. the database.
53648 FFMediaCommon
Set Default by acquisition failure. %n %1 %n %2
Since the setting information could not be With the Service Utility, check whether the acquired, the default information was used. network settings are correct.
53649 FFMediaCommon
The Same Label Exists. %n %1 %n %2
An existing medium has a label having the same name.
Restart the server computer.
53650 FFMediaCommon
Rebuild Necessity Media. %n %1 %n %2
This medium needs to be rebuilt.
Restart the server computer.
53651 FFMediaCommon
Not Manage Media. %n %1 %n %2
The specified medium is not a management medium.
Restart the server computer.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-322
Appx MT 1-323 Event
Event Source
Description
Causes
Remedies
53652 FFMediaCommon
[Control]%1 : Other Error. %n [Function] %2%n [Code] %3%n [Exp] %4%n %5
An unknown error occurred.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53653 FFMediaCommon
[Control]%1 : Memory not allocated. %n [Function] %2%n [Code] %3%n [Exp] %4%n %5
Memory allocation failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53654 FFMediaCommon
[Control]%1 : File I/O Error. %n [Function] %2%n [Code] %3%n [Exp] %4%n %5
An attempt to access a file failed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
53655 FFMediaCommon
[Control]%1 : ddo error. %n [Function] %2%n [Code] %3%n [Exp] %4%n %5
The DICOM image information was not successfully accessed.
Confirm the situation in which the error occurred, obtain the maintenance log with the Backup Utility, and send the maintenance log and an error report to the manufacturer.
54802 FFCustomMsgBox
[54802] Do you wish to output this layout as is?
Nothing particular.
54803 FFCustomMsgBox
[54803] Do you close a free layout screen?
Nothing particular.
54815 FreeLayout Communicator
HobbitIF.CheckImage() failed. file=··· result=···
54850 FFCustomMsgBox
[54850] Changing the layout will result in loss of some images.
Free layout has been selected for an abnormal image (picture failure/deleted image etc.).
Remarks
There is no operational problem (select study of a picture failure/deleted image etc. and not free layout). Nothing particular.
+Do you want to continue? 54851 FFCustomMsgBox
[54851] Do you wish to change the film direction?
Nothing particular.
54852 FFCustomMsgBox
[54852] This cell has already contained an image.
Nothing particular.
+Do you want to replace that image? 54853 FFCustomMsgBox
[54853] The selected image will be deleted.
Nothing particular.
+Do you want to continue?
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CR-IR 391CL Service Manual
Appx MT 1-323
Appx MT 1-324 Event
Event Source
54854 FFCustomMsgBox
Description
Causes
[54854] Images being laid out will be all deleted.
Remedies
Remarks
Nothing particular.
+Do you want to continue? 54857 FFCustomMsgBox
[54857] The format will be deleted.
Nothing particular.
+Do you want to continue? 54859 FFCustomMsgBox
[54859] Film size will be changed.
Nothing particular.
+Do you want to continue? 54860 FFCustomMsgBox
[54860] The maximum number of The number of displayable characters has been exceeded with footer information displayable characters has been exceeded. Certain area cannot be setting at the free layout print screen. displayed.
When the existence of not displayable characters is possible, click [OK], otherwise click [Cancel].
+Do you want to continue? 54871 FFCustomMsgBox
Nothing particular.
[54871] Images of multiple patients will be laid out. +Do you want to continue?
55847 FreeLayoutLauncher ErrorCode:%1%n Occurrence of an exception error at the time of start of the free layout screen SubSystem:%2%n SourceFile: %3%n SpotCode: %4%n The error at the time of start of the freelayout screen.\n
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
55848 FreeLayoutLauncher ErrorCode:%1%n Invalid program error at the time of start of SubSystem:%2%n the free layout screen SourceFile: %3%n SpotCode: %4%n The error at the time of start of the freelayout screen.\n
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
55849 FreeLayoutLauncher ErrorCode:%1%n File access error at the time of start of the SubSystem:%2%n free layout screen SourceFile: %3%n SpotCode: %4%n The error at the time of start of the freelayout screen.\n
Restart the server application and client application. If the same error recurs, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
57601 OutImgPrc
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
020-221-02E 01.08.2010 FM5563
DDO data(0x0007,0xF815) are not data to set in an input image format
A program error occurred.
CR-IR 391CL Service Manual
Appx MT 1-324
Appx MT 1-325 Event
Event Source
Description
Causes
Remedies
57602 OutImgPrc
Transfer sentence Get Error. < SetInputOutputImageType
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
57603 OutImgPrc
JOBFile data(0x1000,0x0021) are A program error occurred. not data to set in output image format
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
57604 OutImgPrc
Catch some other Exception < COutImgPrc:: SetInputOutputImageType
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
57605 OutImgPrc
DDO File Reset Error
A program error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
60000 FFCustomMsgBox
Failed in accessing the database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60002 FFCustomMsgBox
User Utility will be terminated.
An abnormality is encountered. There is no Restart. If the same symptom recurs, alternative but to exit the program. perform a reinstallation.
60003 FFCustomMsgBox
The system cannot be started because the server application has already been up and running.
60004 FFCustomMsgBox
The system cannot be started because the Service Utility has already been up and running.
60005 FFCustomMsgBox
The system cannot be started because the Service Utility has already been up and running.
60006 FFCustomMsgBox
The system cannot be started because the Service Utility has already been up and running.
60007 FFCustomMsgBox
An error occurred during user authentication processing.
60008 FFCustomMsgBox
An error occurred during user authentication processing.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-325
Appx MT 1-326 Event
Event Source
Description
Causes
60050 FFCustomMsgBox
Failed in accessing the character string database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60051 FFCustomMsgBox
Failed in accessing the system setting database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60052 FFCustomMsgBox
Failed in obtaining the registry information.
It is conceivable that the registry information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60053 FFCustomMsgBox
Acquisition of optional information It is conceivable that the registry resulted in a failure. information was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60054 FFCustomMsgBox
Failed in obtaining the information It is conceivable that the database file was from the character string damaged or deleted. database.
Restart. If the same symptom recurs, perform a reinstallation.
60055 FFCustomMsgBox
Failed in information acquisition from the system setting database
Restart. If the same symptom recurs, perform a reinstallation.
60056 FFCustomMsgBox
Failed in obtaining the information The setup file format was incorrect or the from the system setting file. file could not be read.
Check settings.
60057 FFCustomMsgBox
Failed in setting information to the The setup file format was incorrect or the system setting file. file could not be read.
Check settings.
60058 FFCustomMsgBox
An attempt to write system setup information resulted in a failure.
60060 FFCustomMsgBox
An attempt to access the connection device database resulted in a failure.
60061 FFCustomMsgBox
An attempt to acquire information from the connection device database.
60062 FFCustomMsgBox
An attempt to write necessary data in the connection device database resulted in a failure.
60081 FFCustomMsgBox
Acquisition of menu information failed.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60100 FFCustomMsgBox
Failed in obtaining the MPM code. It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60114
FFCustomMsgBox
Failed in obtaining the XCON parameter.
Restart. If the same symptom recurs, perform a reinstallation.
60115
FFCustomMsgBox
An error of unknown cause occurred.
60120 FFCustomMsgBox
Disk consistency check resulted in a failure.
60121 FFCustomMsgBox
Import of patient information resulted in a failure.
020-221-02E 01.08.2010 FM5563
It is conceivable that the database file was damaged or deleted.
It is conceivable that the database file was damaged or deleted.
Remedies
CR-IR 391CL Service Manual
Remarks
Appx MT 1-326
Appx MT 1-327 Event
Event Source
60130 FFCustomMsgBox
Description [60130] Failed in accessing the preset setting database.
Causes A problem has occurred for the database (SQL-Server).
Restart the server application and client application. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
A problem has occurred for the database (SQL-Server).
Restart the server application and client application. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
*Contact your service engineer. +Press the button below to finish the system. 60131 FFCustomMsgBox
[60131] Failed in operation of the preset information. The following reason is presumable. 1. Database access error
Remedies
*Restart the server computer. >Contact your service engineer if restarting of the computer does not resolve the problem. 60203 FFCustomMsgBox
Failed in accessing the requesting It is conceivable that the database file was department database. damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60205 FFCustomMsgBox
Failed in information acquisition from the system setting database
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60215 FFCustomMsgBox
Failed in accessing the film annotation database.
It is conceivable that the database file was damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
60220 FFCustomMsgBox
Failed in reading marker images.
A marker which cannot be displayed exists Confirm the contents of the image data existing in the following folder and make on the marker setting window of the user sure that there are no broken image data. utility. C:\ProgramData\FujiFilm\Hobbit\ UserMarker
60221 FFCustomMsgBox
Failed in reading additional images.
Addition of a user marker failed on the marker setting window of the user utility.
60251 FFCustomMsgBox
The data for image processing parameter is invalid.
60260 FFCustomMsgBox
The CR-IR 391CL system has not The CR-IR 391CL executable file might be been rebooted. damaged or deleted.
60261 FFCustomMsgBox
An error occurred when creating a distribution file.
60262 FFCustomMsgBox
An error occurred when creating a distribution file.
60263 FFCustomMsgBox
An error occurred when creating a distribution file.
60264 FFCustomMsgBox
An error occurred when decompressing a CAB format file for distribution.
60300 FFCustomMsgBox
Failed in accessing the database.
020-221-02E 01.08.2010 FM5563
Remarks
Confirm that the image data of the image which could not be added are supported (only BMP type). Create the image data again and retry.
Reinstall the system.
CR-IR 391CL Service Manual
Appx MT 1-327
Appx MT 1-328 Event
Event Source
Description
Causes
Remedies
60300 FFUdfFmtTool
Illegal parameter.
Parameter is illegal.
System settings may have been performed improperly. Check the system settings and retry processing.
60301 FFUdfFmtTool
The error occurred in the UDF library.
An error occurred in the UDF library.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
60302 FFUdfFmtTool
Program error. … Specified drive can not use.
The specified drive cannot be used.
System settings may have been performed improperly. Check the system settings and retry processing.
60302 FFUdfFmtTool
Program error. … Media have not been inserted.
No media have been inserted into drive.
No media have been inserted into drive. Insert media to be formatted, into drive. Then, retry formatting.
60302 FFUdfFmtTool
Program error. … Sequence error.
A sequence error occurred.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
60303 FFUdfFmtTool
Exception error.
An exceptional error occurred during disk format processing.
Restart the server application and client application. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
60307 FFCustomMsgBox
An error occurred during user authentication processing.
60308 FFCustomMsgBox
An error occurred during user authentication processing.
60313 FFCustomMsgBox
The system cannot be started because the server application has already been up and running.
Exit the server application, and then retry.
60314 FFCustomMsgBox
The system cannot be started because the User Utility has already been up and running.
Exit the User Utility, and then retry.
60315 FFCustomMsgBox
The system cannot be started because the Service Utility has already been up and running.
Exit the server application, and then retry.
60316 FFCustomMsgBox
The system cannot be started because the Backup Utility has already been up and running.
Exit the Backup Utility, and then retry.
60320 FFCustomMsgBox
Failed in accessing the character string database.
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CR-IR 391CL Service Manual
Remarks
Appx MT 1-328
Appx MT 1-329 Event
Event Source
Description
60321 FFCustomMsgBox
Failed in accessing the system setting database.
60322 FFCustomMsgBox
Failed in obtaining the registry information.
60323 FFCustomMsgBox
An attempt to access the connection device setup database resulted in a failure.
60325 FFCustomMsgBox
Failed in information acquisition from the system setting database
60326 FFCustomMsgBox
Failed in obtaining the information from the system setting file.
60329 FFCustomMsgBox
Database optimization resulted in a failure.
60351 FFCustomMsgBox
Data backup processing was disabled.
60352 FFCustomMsgBox
Data backup processing failed.
60360 FFCustomMsgBox
Creation of a work folder resulted in a failure.
60361 FFCustomMsgBox
An attempt to delete a work folder resulted in a failure.
60370 FFCustomMsgBox
An attempt to acquire information from the list of files targeted for backup processing resulted in a failure.
60371 FFCustomMsgBox
Decompression of a CAB format file resulted in a failure.
60372 FFCustomMsgBox
An attempt to acquire information from the backup version file resulted in a failure.
60382 FFCustomMsgBox
Format processing failed.
60383 FFCustomMsgBox
Failed in obtaining the button image (Urgent button).
60384 FFCustomMsgBox
[60384] Monitor model could not be added. *Check the content of LUT Information File.
60385 FFCustomMsgBox
020-221-02E 01.08.2010 FM5563
[60385] %s
Causes
Remedies
Remarks
● Contact your service engineer.
The contents of the LUT information file may be wrong or destroyed.
• Change the LUT information file and try again. • If the situation does not improve or in case of reoccurrence, confirm the occurrence situation and send the event log and the LUT information file to the manufacturer.
An error with unknown cause has occurred Confirm the occurrence situation and send at the service utility monitor type selection the contents listed after the number and the window. event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-329
Appx MT 1-330 Event
Event Source
60385 ServiceUtility
60385 ServiceUtility
60385 ServiceUtility
60385 ServiceUtility
60385 ServiceUtility
60385 ServiceUtility
60385 ServiceUtility
020-221-02E 01.08.2010 FM5563
Description
Causes
Remedies
Remarks
Insufficient number of elements: ··· The number of lut.txt elements is not (MonitorID: ···) sufficient.
Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Invalid Monitor ID: ··· Incorrect monitor ID information has been Confirm that the lut.txt listing is correct. If (MonitorID: ···) read in. the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Invalid LUT ID: ··· Incorrect LUTID information has been read Confirm that the lut.txt listing is correct. If (MonitorID: ···) in. the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Invalid LUT Interpretation: ··· Incorrect LUT color space information has Confirm that the lut.txt listing is correct. If (MonitorID: ···) been read in. the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. The last LUT Interpretation is The LUT color space information is not Confirm that the lut.txt listing is correct. If complemented: ··· sufficient. the same error occurs with correct listing, (MonitorID: ···) perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. The monitor name is already used: An already existing monitor name has been Confirm that the lut.txt listing is correct. If ··· read in. the same error occurs with correct listing, (MonitorID: ···) perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. LUT Interpretation is The LUT color space has not been Confirm that the lut.txt listing is correct. If complemented: ··· specified. the same error occurs with correct listing, (MonitorID: ···) perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-330
Appx MT 1-331 Event
Event Source
Description
Causes
Remedies
60385 ServiceUtility
No LUT file specified: ··· (MonitorID: ···)
60390 FFCustomMsgBox
An attempt to delete target logs failed.
60401 FFCustomMsgBox
Data restoring failed.
60402 FFCustomMsgBox
Data restoring failed.
60410 FFCustomMsgBox
Creation of a work folder resulted in a failure.
60411
FFCustomMsgBox
An attempt to delete a work folder resulted in a failure.
60420 FFCustomMsgBox
An attempt to acquire information from the list of files targeted for backup processing resulted in a failure.
60421 FFCustomMsgBox
Decompression of a CAB format file failed.
60426 FFCustomMsgBox
File restore is not possible because no backup information file exists.
Check the backup file, and then retry.
60427 FFCustomMsgBox
The backup information file is illegal.
Check the backup file, and then retry.
60429 FFCustomMsgBox
The type of application used for the backup information file is different from that used for the system that is currently up and running.
Check the backup file, and then retry.
60430 FFCustomMsgBox
The software version used is different and is not compatible with the backed up file.
60451 FFCustomMsgBox
Collection of logs for maintenance purposes was disabled.
60452 FFCustomMsgBox
Log collection for maintenance purposes resulted in a failure.
60460 FFCustomMsgBox
Creation of a work folder resulted in a failure.
60470 FFCustomMsgBox
An attempt to acquire information from the list of files targeted for backup processing resulted in a failure.
020-221-02E 01.08.2010 FM5563
The LUT file does not exist.
Remarks
Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
● Contact your service engineer.
● Contact your service engineer.
CR-IR 391CL Service Manual
Appx MT 1-331
Appx MT 1-332 Event
Event Source
Description
60471 FFCustomMsgBox
Decompression of a CAB format file failed.
60482 FFCustomMsgBox
Format processing failed.
60483 FFCustomMsgBox
An attempt to update the volume label of backup disk failed.
Causes
Remedies
Remarks
An attempt to update the volume label failed.
60495 FFCustomMessageBox An error occurred.
Startup of Notepad failed.
Retry Notepad startup. If the condition does not improve, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
60496 FFCustomMessageBox An error occurred.
Creation of README.TXT failed.
Retry README.TXT creation. If the condition does not improve, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
60520 FFCustomMsgBox
Acquisition of the number of registered items has failed.
It is conceivable that the database file was damaged or deleted.
When “Private information is not deleted” is selected, handle the collected logs carefully because they contain private information.
60521 FFCustomMsgBox
An error has occurred. Error Code: %s
The personal information deletion process was not successfully performed.
Obtain the maintenance log, and send the %s: Code that shows error details. maintenance log and the encountered error Private information is not included in code (%s) to the manufacturer. created “Backup.ini”, “MAINTENANCE. cab” and “Study.txt”.
60522 FFCustomMsgBox
Output of study information has failed.
The study information for presentation was not successfully output. It is conceivable that the database file was damaged or deleted.
Confirm the situation in which the error occurred, and submit the obtained maintenance log and an error report to the manufacturer.
60600 FFCustomMsgBox
Failed in accessing the system setup database.
60601 FFCustomMsgBox
An attempt to write system setup information resulted in a failure.
60602 FFCustomMsgBox
Database Update Error. An attempt to acquire connection device setup information resulted in a failure.
An attempt to acquire connection equipment setup information.
60603 FFCustomMsgBox
Database Update Error. An attempt to write person name setup information resulted in a failure.
An attempt to write connection equipment setup information.
60604 FFCustomMsgBox
No available LUT files are found.
60605 FFCustomMsgBox
Free space available on the disk targeted for data storage is insufficient.
60606 FFCustomMsgBox
Database Access Error.
020-221-02E 01.08.2010 FM5563
An attempt to acquire character string information resulted in a failure.
CR-IR 391CL Service Manual
Appx MT 1-332
Appx MT 1-333 Event
Event Source
Description
Causes
60607 FFCustomMsgBox
Database Access Error. An attempt to acquire values from the An attempt to acquire values from database resulted in a failure. the database resulted in a failure.
60608 FFCustomMsgBox
Database Update Error. An attempt to write data in the database resulted in a failure.
60609 FFCustomMsgBox
An exceptional error occurred.
60610 FFCustomMsgBox
An error occurred during termination processing.
60611
Settings for services to be distributed resulted in a failure.
FFCustomMsgBox
60620 FFCustomMsgBox
Failed in accsessing the file.
60623 FFCustomMsgBox
A SQL error occurred.
60624 FFCustomMsgBox
An exceptional error occurred.
60625 FFCustomMsgBox
Failed in obtaining the registry information.
60626 FFCustomMsgBox
Necessary files do not exist.
60627 FFCustomMsgBox
Initialization of the patient database failed.
60628 FFCustomMsgBox
Initialization of the output queue failed.
60629 FFCustomMsgBox
[60629] Initialization of the preset database failed.
Remarks
Writing of the database failed.
A problem has occurred for the database (SQL-Server).
*Contact your service engineer. 60630 FFCustomMsgBox
Initialization of the image database failed.
60631 FFCustomMsgBox
An attempt to acquire information of how many times the IP was subjected to X-ray exposure resulted in a failure.
Acquisition of information on the IP exposure count failed.
60632 FFCustomMsgBox
An attempt to delete information of how many times the IP was subjected to X-ray exposure resulted in a failure.
Deletion of information on the IP exposure count failed.
60640 FFCustomMsgBox
An attempt to copy the EDR backup data file resulted in a failure.
60641 FFCustomMsgBox
The selected EDR backup data file cannot be found.
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Remedies
Restart the server application and client application. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
CR-IR 391CL Service Manual
Appx MT 1-333
Appx MT 1-334 Event
Event Source
Description
Causes
Remedies
60642 FFCustomMsgBox
Generation of film annotation characters failed.
60643 FFCustomMsgBox
Generation of film annotation characters failed.
60644 FFCustomMsgBox
An attempt to automatically generate a film format definition file resulted in a failure.
60713 FFCustomMsgBox
Next window could not be displayed.
The next window could not be displayed.
60714 FFCustomMsgBox
Previous window could not be displayed.
The previous window could not be opened. Restart. If the same symptom recurs, update the startup folder (refer to Event 60721) and perform setup from the Service Utility.
60715 FFCustomMsgBox
The window could not be displayed.
The window could not be opened when the Restart. If the same symptom recurs, installation wizard was started. update the startup folder (refer to Event 60721) and perform setup from the Service Utility.
60716 FFCustomMsgBox
Failed in acquiring the Start status.
The status of the installation wizard could not be acquired from the registry.
60717 FFCustomMsgBox
Failed in acquiring the data.
The system setup database file or network Restart. If the same symptom recurs, setup database file might be damaged or perform a reinstallation. deleted.
60718 FFCustomMsgBox
Failed in storing the values set.
The system setup database file or network Restart. If the same symptom recurs, perform a reinstallation. setup database file was not successfully updated. This error is attributable to database file alteration during installation wizard execution or a database file abnormality.
60719 FFCustomMsgBox
Failed in storing the End status.
The end status of the installation wizard could not be stored.
60720 FFCustomMsgBox
Failed in updating the setting files. An error occurred when an attempt was made to create a distribution file.
020-221-02E 01.08.2010 FM5563
Remarks
Restart. If the same symptom recurs, update the startup folder (refer to Event 60721) and perform setup from the Service Utility.
Restart. If the same symptom recurs, update the startup folder (refer to Event 60721) and perform setup from the Service Utility.
An unexpected window may open the next time the installation wizard is started. Perform a reinstallation. Restart and then perform setup again. If the same symptom recurs, change the startup folder (refer to Event 60721) and perform setup from the Service Utility.
CR-IR 391CL Service Manual
Appx MT 1-334
Appx MT 1-335 Event
Event Source
Description
Causes
Remedies
Remarks
60721 FFCustomMsgBox
Failed in updating the settings for automatic startup.
The startup folder could not be updated.
Change the contents of the “C:\Users\ Fujicr\AppData\Roaming\Microsoft\ Windows\Start Menu\Programs\Startup” folder as directed below: Delete the shortcut file named “SetWiz.” Copy and paste the shortcut file named “FCR” from “C:\Users\Public\Public Desktop.”
This error is not used.
60753 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The disk drive status could not be confirmed.
Check for a remaining floppy disk or CD in the PC.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
60756 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
Failed in reading a file.
Refer to the detailed information and %1=Error Code: The code that uniquely determine the file status that resulted in the identifies an error. error. If the file is normal, abort the %2=Subsystem: The subsystem where an installation wizard and then restart the PC. error occurred. If the same symptom recurs, perform a %3=Source File: The program file where reinstallation. an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
60757 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The check sheet file (C:\ProgramData\ FujiFilm\Hobbit\Config\SetwizCheckSheet. txt) could not be created.
Abort the installation wizard and then This error is not used. restart the PC. If the same symptom recurs, perform a reinstallation. If the check sheet file is not needed, it is not necessary to take remedial action.
60760 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
A character string was not successfully acquired from the character string database. The database file might be damaged or deleted.
Abort the installation wizard and restart the %1=Error Code: The code that uniquely PC. If the same symptom recurs, perform a identifies an error. reinstallation. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
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CR-IR 391CL Service Manual
Appx MT 1-335
Appx MT 1-336 Event
Event Source
Description
Causes
Remedies
Remarks
60761 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The system setup database file or network Restart. If the same symptom recurs, setup database file was not successfully perform a reinstallation. updated. This error is attributable to database file alteration during installation wizard execution or a database file abnormality.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
60762 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The settings were not successfully acquired or updated.
Abort the installation wizard and then restart the PC. If the same symptom recurs, change the startup folder (see Event 60721) and perform setup from the Service Utility.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
60771 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
It is conceivable that the registry information about the option key or application key is damaged or deleted.
Restart. If the same symptom recurs, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
60780 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
A subprocess was not successfully started up.
Abort the installation wizard and then restart the PC. If the same symptom recurs, change the startup folder (see Event 60721) and perform setup from the Service Utility.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
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CR-IR 391CL Service Manual
Appx MT 1-336
Appx MT 1-337 Event
Event Source
Description
Causes
Remedies
Remarks
60781 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The check sheet file (C:\ProgramData\ FujiFilm\Hobbit\Config\SetwizCheckSheet. txt) could not be displayed.
Manually open the file indicated at left. This error is not used. If you cannot open the file, restart. If the same symptom recurs, perform a reinstallation. If the check sheet file is not needed, it is not necessary to take remedial action.
60792 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The custom message box could not be displayed.
Abort the installation wizard and restart the %1=Error Code: The code that uniquely PC. If the same symptom recurs, perform a identifies an error. reinstallation. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
60799 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
An error occurred when an attempt was made to start or exit the application.
Abort the installation wizard and then restart the PC. If the same symptom recurs, change the startup folder (see Event 60721) and perform setup from the Service Utility.
61060 FFCustomMsgBox
Password entered is incorrect.
An incorrect password was entered.
The password is fixed at “1111.”
61082 FFCustomMsgBox
No menu has been selected.
An attempt was made to perform an edit or Make a menu selection before performing other operation without making a menu an edit or other operation. selection.
61083 FFCustomMsgBox
Already registered for displaying and cannot be deleted.
The menu could not be deleted because it was registered for display.
Clear the registration for display and then delete the menu.
61084 FFCustomMsgBox
It is registered with the study menu. It cannot be deleted.
The menu cannot be deleted because it is registered in the study menu.
Delete the menu from the study menu, and then retry.
61085 FFCustomMsgBox
A display group with no menus registered for displaying exists.
61093 FFCustomMsgBox
Display group will be deleted.
This window opens for confirmation only.
61094 FFCustomMsgBox
Display group name is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61103
Same extension menu code already exists.
The entered data value was already registered or otherwise unacceptable.
Input another extension menu code.
FFCustomMsgBox
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CR-IR 391CL Service Manual
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Appx MT 1-337
Appx MT 1-338 Event
Event Source
Description
Causes
Remedies
61106
FFCustomMsgBox
Same exposure menu name already exists.
61109
FFCustomMsgBox
Same kanji-exposure menu name The entered data value was already already exists. registered or otherwise unacceptable.
Input another kanji-exposure menu name.
61110
FFCustomMsgBox
Extension menu code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61111
FFCustomMsgBox
Study menu code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61112
FFCustomMsgBox
Kanji-exposure menu name is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61122
FFCustomMsgBox
MPM code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61125
FFCustomMsgBox
Same film annotation already exists.
The entered data value was already registered or otherwise unacceptable.
Input another film annotation.
61130
FFCustomMsgBox
Manufacturer/Equipment Code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61131
FFCustomMsgBox
Film-related code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61132
FFCustomMsgBox
Auto. Exp. Control is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61142
FFCustomMsgBox
Same study menu code already exists.
The entered data value was already registered or otherwise unacceptable.
Input another study menu code.
61149
FFCustomMsgBox
No exposure menu has been selected.
An attempt was made to perform an edit or Select a menu and then perform edit other operation without making a menu processing. selection.
61151
FFCustomMsgBox
Exposure menu cannot be registered.
The maximum permissible number of menu Delete any unnecessary menu. registrations was exceeded.
61153
FFCustomMsgBox
Study menu code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61154
FFCustomMsgBox
Study menu code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
61155
FFCustomMsgBox
Kanji-study menu code is illegal.
The entered data was abnormal due, for instance, to its excessive length or the inclusion of an unacceptable character.
Make a proper entry.
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The entered data value was already registered or otherwise unacceptable.
Remarks
Input another ANK exposure menu.
CR-IR 391CL Service Manual
Appx MT 1-338
Appx MT 1-339 Event
Event Source
Description
Causes
Remedies
61156
FFCustomMsgBox
The energy subtraction menu An attempt was made to register the cannot be registered for the study energy subtraction menu in the study menu. menu.
The energy subtraction menu cannot be incorporated in the study menu.
61160
FFCustomMsgBox
No direction of columns has been input.
Input the direction of columns.
61161
FFCustomMsgBox
No direction of rows has been input.
Input direction of rows.
61170
FFCustomMsgBox
Because modality is different, it can’t be registered for the study menu.
61171
FFCustomMsgBox
No technician code has been input.
An attempt was made to register data with an input field left blank.
Enter a value.
61211
FFCustomMsgBox
No film annotation characters have been input.
An attempt was made to register data with an input field left blank.
Enter a value.
61212 FFCustomMsgBox
Film annotation characters are too The entered data was too long. long.
61213 FFCustomMsgBox
Invalid characters have been input An unacceptable character was contained. Make a proper entry. in the film annotation characters.
61214 FFCustomMsgBox
Same film annotation already exists.
61260 FFCustomMsgBox
Acquisition of path information failed.
61270 FFCustomMsgBox
Already registered for the default menu and cannot be deleted
61280 FFCustomMsgBox
No Coding Scheme Designator has been input.
61281 FFCustomMsgBox
Coding Scheme Designator is too The entered data was too long. long.
61282 FFCustomMsgBox
Invalid characters have been input An unacceptable character was contained. Make a proper entry. in Coding Scheme Designator.
61290 FFCustomMsgBox
Patient information maintenance cannot be performed.
61291 FFCustomMsgBox
Set up again so that CR study images are stored on the image storage disk or printing film.
61302 FFCustomMsgBox
An error of unknown cause occurred.
61310 FFCustomMsgBox
No direction of columns has been input.
Input the direction of columns.
61313 FFCustomMsgBox
No direction of rows has been input.
Input direction of rows.
020-221-02E 01.08.2010 FM5563
Remarks
Make a proper entry.
The entered data value was already registered or otherwise unacceptable.
Input another film annotation.
Data is not input.
Input correctly. Make a proper entry.
The honorific title used is inappropriate.
CR-IR 391CL Service Manual
Appx MT 1-339
Appx MT 1-340 Event
Event Source
Description
Causes
Remedies
61328 FFCustomMsgBox
Because modality is different, it can’t be registered for the study menu.
61329 FFCustomMsgBox
It is registered for the DX parameter of the exposure menu. It can’t be deleted.
61400 FFCustomMsgBox
Content of the title of respect prefixed to a patient name is not appropriate.
61502 FFCustomMsgBox
The disk status is abnormal.
61505 FFCustomMsgBox
Sameness of the source and destination for copying data could not be verified.
61507 FFCustomMsgBox
An attempt to successfully finish copy processing resulted in a failure.
Retry.
61508 FFCustomMsgBox
The source drive for copying data has not been connected or does not exist.
● Confirm the connection of the source drive of diskcopy.
61509 FFCustomMsgBox
The destination drive for copying data has not been connected or does not exist.
● Confirm the connection of the source drive of diskcopy.
61510 FFCustomMsgBox
No format type has been specified for this drive.
Insert a formatted blank disk into the drive.
61511
FFCustomMsgBox
The setting of the source drive for copying data is incorrect.
Contact your service engineer.
61512 FFCustomMsgBox
The setting of the destination drive for copying data is incorrect.
Contact your service engineer.
61600 FFCustomMsgBox
It cannot be started because the same application has already been up and running.
61601 FFCustomMsgBox
It cannot be started because the server application has already been up and running.
61602 FFCustomMsgBox
It cannot be started because the User Utility has already been up and running.
61603 FFCustomMsgBox
It cannot be started because the Backup Utility has already been up and running.
61604 FFCustomMsgBox
No available LUT files are found.
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Remarks
To delete it, deregister it from the DX parameter. The honorific title is not input or characters Re-input correctly. that cannot be used are included.
CR-IR 391CL Service Manual
Appx MT 1-340
Appx MT 1-341 Event
Event Source
Description
Causes
Remedies
Remarks
61605 FFCustomMsgBox
Free space available on the disk targeted for data storage is insufficient.
61606 FFCustomMsgBox
There are no data that can be acquired.
61607 FFCustomMsgBox
Free space available on the disk targeted for data storage is insufficient.
61620 FFCustomMsgBox
Update processing is disabled because a serious error occurred.
61700 FFCustomMsgBox
The server application is up and running.
An attempt was made to start the installation wizard while the server application was running.
Exit the server application and then start the installation wizard.
61701 FFCustomMsgBox
The server application is up and running.
An attempt was made to start the installation wizard while the server application was running.
Exit the server application and then start the installation wizard.
61710 FFCustomMsgBox
No monitor models could be added.
The probable causes are as follows: Lut.txt is illegal or not found. The lut file is not found on the floppy disk. The lut file having the same name already exists on the PC.
If there is no problem with the floppy disk or lut file, exit the installation wizard and then correct the settings with the Service Utility.
61722 FFCustomMsgBox
This folder cannot be selected.
A control panel folder or other nonselectable folder was selected.
Select a different folder.
61753 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The disk drive status could not be confirmed.
Check for a remaining floppy disk or CD in the PC.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
61793 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The window position/size cannot be adjusted.
Manually adjust the window position/size. If you feel uncomfortable, perform a reinstallation.
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
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CR-IR 391CL Service Manual
Appx MT 1-341
Appx MT 1-342 Event
Event Source
Description
Causes
Remedies
62200 FFCustomMsgBox
Size of the image to be registered The size of the image to be registered to a to marker is larger than marker exceeds 1000 x 1000 pixels. 1000x1000pixel. This warning message is displayed when 1000 pixels are exceeded in horizontal or vertical direction.
62201 FFCustomMsgBox
Total number of marker images registered exceeds the number allowed by the System Setting.
62523 LogUpload
An attempt to find log files to be collected ErrorCode: 26002523 resulted in a failure. SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 523 ErrorMessage: The failure of pass acquisition
When the client application can be started: If the same error occurs every time the client application is started, manually collect event logs of the client PC, and then contact the manufacturer. When the client application is disabled to start: Check to see that the server application is up and running. Check also to see that the host name of the server PC determined to be target for link of the shortcut icon is correct. If the same problem recurs, contact the manufacturer.
62524 LogUpload
ErrorCode: 26002524 SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 524 ErrorMessage: The failure of making temporary folder
Creation of the operation folder failed. The program may possibly be defective.
If this same error occurs every time the client application is started, manually collect event logs of the client PC, and then contact the manufacturer.
62525 LogUpload
ErrorCode: 26002525 SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 525 ErrorMessage: The failure of file movement
It was not possible to collect log files of the client PC. An attempt to find log files to be collected resulted in a failure or another program is being used.
If the same error occurs every time the client application is started, manually collect event logs of the client PC, and then contact manufacturer.
62526 LogUpload
ErrorCode: 26002526 SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 526 ErrorMessage: The failure of file compression
An attempt to compress a file resulted in a If the same error occurs every time the failure. client application is started, manually Collection of log files may have been failed. collect event logs of the client PC, and then contact manufacturer.
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Remarks
Change the image size to 1000 x 1000 pixels or less and try again.
The number of user marker registrations Delete registered user markers and exceeds the system set value (default: 50). register again. Change the following system set value of the service utility. 15-5: Max. number of marker registrations (max. 128)
CR-IR 391CL Service Manual
Appx MT 1-342
Appx MT 1-343 Event
Event Source
Description
Causes
Remedies
62527 LogUpload
ErrorCode: 26002527 SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 527 ErrorMessage: The failure of file upload
File upload failed.
Check to see that the server application is up and running. Check also to see that the host name of the server PC determined to be target for link of the shortcut icon is correct. If the same error occurs every time the client application is started, manually collect event logs of the client PC, and then contact manufacturer.
62528 LogUpload
ErrorCode: 26002528 SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 528 ErrorMessage: The failure of Capsula client application start
It was not possible to start up the client application.
Check to see that the server application is up and running. Check also to see that the host name of the server PC determined to be target for link of the shortcut icon is correct. If the same problem recurs, contact the manufacturer.
62529 LogUpload
ErrorCode: 26002529 SubSystem: LogFileUpload FileName: LogUpload.exe SpotCode: 529 ErrorMessage: The failure of LogUpload.exe start
It was not possible to start up the LogUpload.exe file.
Restart the OS. If the same error recurs, contact the manufacturer.
62657 FFCustomMsgBox
Settings for the server computer has not been finished. Image Link cannot be set up.
● Perform settings for the server computer.
62666 FFCustomMsgBox
[62666] Preset database is initialized.
Nothing particular.
Remarks
+Are you sure? 62670 FFCustomMsgBox
Folder used by the system cannot be specified.
● Specify another folder.
62671 FFCustomMsgBox
The folder path has already been set up for another purpose.
● Specify another folder.
62693 FFCustomMsgBox
Failed in drive setting of the client PC.
Disk operation (change, removal) has failed with the client utility or with indicator disk setting. This error may be occurred when increasing client PCs.
62694 FFCustomMsgBox
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[62924] The setting of the selected Confirmation to delete the NAS setting. device will be deleted. +Are you sure?
Try again. If there is no improvement, check the network cable connection. If the above check does not result in improvement, review the client device settings of the service utility. If it is intended, click the OK button. If not, click the cancel button.
CR-IR 391CL Service Manual
Appx MT 1-343
Appx MT 1-344 Event
Event Source
Description
Causes
Remedies
Remarks
62750 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The disk tray could not be opened.
Manually open the disk tray.
62770 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The font information was not successfully acquired.
Although displayed characters might %1=Error Code: The code that uniquely become displaced, there is no operational identifies an error. problem. If you feel uncomfortable, perform %2=Subsystem: The subsystem where an a reinstallation. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
62790 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The operation log was not successfully written.
The operation log cannot be stored. %1=Error Code: The code that uniquely Restart. If the same error recurs, perform a identifies an error. reinstallation. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
62793 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
Displayed colors could not be adjusted.
Although a displayed image may be abnormal due, for instance, to a grayed portion, there is no operational problem. If you feel uncomfortable, perform a reinstallation.
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%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
%1=Error Code: The code that uniquely identifies an error. %2=Subsystem: The subsystem where an error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
Appx MT 1-344
Appx MT 1-345 Event
Event Source
Description
Causes
Remedies
Remarks
62794 SetWiz
ErrorCode : %1%nSubSystem : %2%nSourceFile : %3%nSpotCode : %4%nMessage : %5%n
The image could not be displayed.
Although images may be improperly %1=Error Code: The code that uniquely displayed, there is no operational problem. identifies an error. If you feel uncomfortable, perform a %2=Subsystem: The subsystem where an reinstallation. error occurred. %3=Source File: The program file where an error occurred. %4=Spot Code: The location where an error actually occurred (a unique value within the program). %5=Detailed information of an error (details of the cause, location of occurrence, reason of occurrence, and other)
64090 FFCustomMsgBox
[64090] Preset of the same name has already been registered.
Register an existing preset name at the user utility window.
Change the preset name and then retry the operation.
*Change the preset name and then re-execute. 64200 FFCustomMsgBox
Markers selected will be deleted.
This confirmation dialog is displayed when marker deletion has been specified with marker setting of the user utility.
64310 FFUdfFmtTool
Complete format.
File formatting was completed normally.
64612 FFCustomMsgBox
[64612] Initialization of the Preset Database has been completed.
Nothing particular.
67053 SetWiz
Exceptional error (message output Instance generation processing has failed. by OS).
67056 SetWiz
Exceptional error (message output A program error occurred. by OS).
67060 SetWiz
Invalid moniter ID : ··· (MonitorID : ···)
Restart the installation wizard. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Restart the installation wizard. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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Monitor ID retrieval processing has failed.
No particular action needs to be taken.
CR-IR 391CL Service Manual
Appx MT 1-345
Appx MT 1-346 Event
Event Source
Description
Causes
67060 SetWiz
Invalid LUT type : ··· (MonitorID : ···)
LUT type retrieval processing has failed.
67060 SetWiz
Invalid pixel size : ··· (MonitorID : ···)
Pixel number retrieval has failed.
67060 SetWiz
Invalid LUT ID : ··· (MonitorID : ···)
LUTID retrieval has failed.
67060 SetWiz
Invalid LUT interpretation : ··· (MonitorID : ···)
Incorrect LUT color space information has been read in.
67060 SetWiz
Exceptional error (message output A program error occurred. by OS).
100000 FFCustomMsgBox
A study to which no exclusive registration is possible exists.
100002 FFCustomMsgBox
Exclusive registration is not possible.
100003 FFCustomMsgBox
System logoff
100004 FFCustomMsgBox
System is shut down.
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Remedies
Remarks
Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Confirm that the lut.txt listing is correct. If the same error occurs with correct listing, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer. Restart the installation wizard. If the same error recurs, perform a reinstallation. If the reinstallation does not help, confirm the situation in which the error occurred, and submit the event log to the manufacturer.
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Appx MT 1-347 BLANK PAGE
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Appx MT 1-348
MC-I
CR-IR 391CL Service Manual
MC: Checks, Replacement and Adjustment of Parts
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CR-IR 391CL Service Manual
MC-I
MC-II Control Sheet Issue date
Revision number
04/28/2009 01/08/2010
01 02
Reason New release (FM5535) Revision for software V1.1(B) (FM5563)
Changes in pagination (FM5563)
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Pages affected All pages 3, 30, 31, 33, 35, 36, 38 to 42, 44, 58 to 61, 63, 64, 68, 69, 72 to 74, 77, 79, 89, 90, Appx MC 2-2, 3, 3-1, 4-1, 5-3, 4, 8, 6-1, 6, 8-1, 9-1 to 4 43, 45 to 57, 62, 65 to 67, 70, 71, 75, 76, 78, 80 to 88
CR-IR 391CL Service Manual
MC-II
MC-1
1. Reinstalling the OS and the Application
1.1 Installation Flowchart (DELL PC) Presented below is the procedure used for installing the CR-IR 391CL-AP from the OS. Follow the flowchart to install the CR-IR 391CL. 1.2 Preparation 1.3 Installing and Setting Up the OS 1.4 Setting the Network 1.5 RU Settings 1.6 Installing the SQL Server 1.7 Installing the CR-IR 391CL Software 1.8 Settings by the Simplified Setup Wizard 1.9 IIS Network Virus Protection 1.10 Making Checks Using the Service Utility 1.11 Restoring the CR-IR 391CL Config Data 1.12 Operation Check and Initialization after Installation 1.13 Restoring the CR-IR 391CL Configuration Data (patient information) 1.14 Reconstructing the Image Database
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MC-1
MC-2 4.
1.2 Preparation ■ Backing up images
NOTE
Make a backup copy of images in advance.
The setting of the button display style cannot be saved by setting-backup operation. It is necessary to be set up manually after reinstallation.
■ Reviewing the current CR-IR 391CL settings
1.
Display the “Display Style Settings” tab by selecting it, and view the display style currently selected and take a note of it.
With a study being selected on the Study List window, click “Image Viewer.” ➔ The Image Viewer window opens.
2.
Right-click in the middle portion of the window (anywhere on the image). ➔ The right-click menu opens.
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■ Making a backup using the Backup Utility MC000157.ai
3.
From the right-click menu, select [Toolbar Settings] - [Toolbar Settings].
Make a backup copy of patient information, setup information, and log information. For information on how to make a backup using the Backup Utility, see “Appendix 1: Backup Utility” under “MU: Maintenance Utility.”
➔ The “Toolbar Settings” window opens.
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CR-IR 391CL Service Manual
MC-2
MC-3 1.3 Installing and Setting Up the OS
1.3.1 Installing and Setting Windows Vista
NOTE
This section describes how to install Windows Vista.
When reinstalling the OS, do not connect mouse and keyboard to the adjacent USB ports. After the completion of OS reinstallation processing, reconnect mouse and keyboard to the specified USB ports. An attempt to reinstall the OS, with its mouse and keyboard connected to the adjacent USB ports, may cause keyboard entries not to be recognized halfway through the OS reinstallation processing.
The OS is to be installed in the following situations:
■ Property sheet OS installation drive Partition/format Regional settings Product key
Computer name and password
Network settings
This computer’s user settings (auto logon settings) Monitor settings
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C:\ C drive only (no other partitions will be created.) /NTFS Name FUJIFILM Corporation Organization FUJIFILM Corporation Indicated on the right-hand side of the PC main unit cover. The default settings when shipped from factory CR-IR 391CL: Computer name CVXXXXXXXX (XXXXXXXX: Eight-digit manufacture No.) * Take notes accordingly if changed. Password system Protocol used TCP/IP “172.16.1.20” when shipped from factory. IP address * Take notes accordingly if changed. “255.255.0.0” when shipped from factory. Subnet mask * Take notes accordingly if changed. Used by the work group. Domain or work group (The group name remains the default.) Automatically logged fujicr on username Password system Display color True Color (32-bit) 1280×1024 (17-inch LCD) Display area 1680×1050 (20-inch LCD)
After HDD replacement After an error occurrence in the OS Items to be readied for OS installation Windows Vista installation DVD (Dell Product Recovery DVD (Windows Vista) contained in the PC box.) Dell Resource DVD (A DVD that stores various drivers.)
IMPORTANT Before formatting the HDD, make backup copy of image data, if any, as required by the user. Make backup copy of config data (CR-IR 391CL, RU-Config) that stores various CR-IR 391CL and RU settings, ahead of time. When making a backup of the configuration data, check the version of the CR-IR 391CL’s application and take a note of it. Use the User Utility function to back up user setup information items (place checkmarks to all items).
NOTES If the PC is not connected via the network, the network setup windows will not be displayed while the OS is being installed. To perform network settings, be sure to connect the PC to the network (connection to the RU) accordingly before installation work. When HDD of a recommended PC model is replaced, check setup details ahead of time because the HDD may not be operated unless the PC’s BIOS settings are changed accordingly. Driver software installation may be required while Windows Vista is being installed. In such an instance, use the Dell Resource DVD to install it.
CR-IR 391CL Service Manual
MC-3
MC-4 Network connection between the CR-IR 391CL and the RU If the PC is not connected properly via the network in advance, the network setup windows will not be displayed while the OS is being installed, depending on the Windows Vista installer specifications. For details, see “3.4 Connecting a Cable Between the RU and Other Equipment” under “IN: Installation.”
1. 2.
Use a crossing cable to connect the CR-IR 391CL to the RU or use a network cable to connect the CR-IR 391CL to the HUB for network connection via the HUB.
Windows Vista installation ● Changing the boot menu setting and starting from the installation DVD
1.
Turn ON the monitor and PC power switches. ➔ The PC starts running.
2.
Press the key when “F12 Boot Options” appears at the upper right corner of the window.
NOTE If the key is not pressed with the timeliness, the setup window will not open. In such an instance, restart the PC to perform Step 2. above again.
Turn ON the power to the RU. For network connection via the HUB, the power can be left turned OFF.
➔ The “Boot Device Menu” window opens. Boot Device Menu
Onboard or USB Floppy Drive SATA0-ST3250310AS Onboard or USB CD-ROM Drive System Setup Diagnostics Use Up/Down arrows to highlight desired item. Use Enter to select highlighted item. MC000108.ai
3.
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Insert the “Windows Vista installation DVD” into the DVD drive.
CR-IR 391CL Service Manual
MC-4
MC-5 Select “ Onboard or USB CD-ROM Drive” using arrow keys, and press the key.
4.
6.
Select “My language is English”.
➔ The “Press any key to boot from CD or DVD.” message appears on the bottom of the window. Boot Device Menu
Onboard or USB Floppy Drive SATA0-ST3250310AS Onboard or USB CD-ROM Drive System Setup Diagnostics
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➔ The language selection window open.
Use Up/Down arrows to highlight desired item. Use Enter to select highlighted item.
7.
Make the following settings.
Press any key to boot from CD or DVD. MC000109.ai
5.
Press the key within three seconds. NOTE If you do not press the key within about three seconds after the “Press any key to boot from the CD or DVD” message appears on the bottom of the window, the installation DVD will not be recognized accordingly. If such a failure occurs, restart the PC to perform Step 2. to 4. again. ➔ After a while, the “Window Vista” window opens.
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Language to install
: English
Time and currency format : English (United States) Keyboard or input method : US
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CR-IR 391CL Service Manual
MC-5
MC-6 8.
11. Select “Custom (advanced)”.
Click [Next] . The following window opens.
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9.
➔ The “Where do you want to install Windows?” window opens.
Click “Install now”. ➔ The “Please read the license terms” window opens.
12. Select “Drive options (advanced)”.
10. Place a checkmark to “I accept the license terms” and click [Next].
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➔ The “Which type of installation do you want?” window opens.
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CR-IR 391CL Service Manual
MC-6
MC-7 13. Select “Disc 0 Partition 2 RECOVERY” and select “Delete”.
15. Select “Disc 0 Partition 2 OS” and select “Delete”.
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➔ A confirmation window opens.
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➔ A confirmation window opens.
14. Click [OK].
16. Click [OK].
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➔ The system returns to the “Where do you want to install Windows?” window.
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➔ The system returns to the “Where do you want to install Windows?” window.
17. Click [Next]. ➔ The OS Installation processing starts.
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Upon completion of installation, the “Choose a user name and picture” window opens.
CR-IR 391CL Service Manual
MC-7
MC-8 3.
n Windows setup
1.
Make the following settings.
Enter “CVxxxxxxxx” in the “Type a computer name” field. (use upper-case characters to enter the “CV”. xxxxxxxx are for the CV serial number.)
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4.
Type a password (recommended)
: system
Retype your password
: system
Type a password hint
: fujicr
.
The “Help protect Windows automatically” window opens.
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Type a user name (for example, John) : fujicr
Click
5.
Select “Ask me later”.
NOTE The character string entries in the “Type a password (recommended):” and “ReType your password:” fields appear as “l”.
2.
Click
.
The “Type a Computer name and choose a desktop background” window opens.
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The “Review your time and date settings” window opens.
CR-IR 391CL Service Manual
MC-8
MC-9 6.
Verify the “Time zone”, “Date” and “Time” and click . If the shown “Time zone”, “Date” and “Time” are not correct, change it as appropriate and click .
9.
Enter “system” and click
.
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NOTE The password appear as “l”. ➔ The desktop window opens. AWV22016_E.ai
The following window opens.
➥ REFERENCE If the “Welcome Center” window opens, close the “Welcome Center” window.
AWV22018_E.ai
7.
Click
.
After a while, the log-in window opens.
8.
Remove the “Operating System (for Re-Install)” DVD from the PC.
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CR-IR 391CL Service Manual
MC-9
MC-10 3.
n Setting the User Account Control
Select “User Accounts”.
Turn off and disable “User Account Control” from prompting for credentials to install applications, and changing the elevation prompt behavior.
1.
Select “Control Panel” from the
menu.
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➔ The “Make changes to your user account” window opens.
4.
Select “Turn User Account Control on or off”.
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➔ The “Control Panel” window opens.
2.
Select “User Accounts”.
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➔ The “User Accounts Control” window opens. AWV22032_E.ai
➔ The “User Accounts” window opens.
5.
Click
.
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➔ The “Turn User Account Control On or Off” window opens.
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CR-IR 391CL Service Manual
MC-10
MC-11 6.
Remove the checkmark from “Use User Account Control (UAC) to help protect your computer” and click
.
8.
Enter “system” and click
.
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➔ The “Microsoft Windows” window opens.
NOTE The password appear as “l”. ➔ The “Welcome Center” window opens.
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7.
Click
.
9.
Remove the checkmark from “Run at setup (Welcome Center can be found in Control Panel, System and Maintenance)” and close the “Welcome Center” window.
➔ After the PC restart, the log-in window opens.
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MC-11
MC-12 1.3.2 Installing the Driver Software For driver software installation, use the utility software on “DRIVERS AND UTILITIES ALREADY INSTALLED ON YOUR COMPUTER” DVD. To do this, you must first install the utility software on the PC for the CR-IR 391CL.
REFERENCE To determine what driver software needs to be installed, you can use Device Manager. To open Device Manager, perform the following steps: 1. Right-click “Computer” from the the pull-down menu that opens. The “System” window opens.
Installing the Dell Resource DVD utility software
1.
Insert “DRIVERS AND UTILITIES ALREADY INSTALLED ON YOUR COMPUTER” DVD into the PC. ➔ The “AutoPlay” window opens.
2.
Place a checkmark to “Always do this for software and games” and click “Run autoRcd.exe”.
menu and select “Properties” from
2. Select ”Device Manager”. The “Device Manager” window opens. The software for items marked “!” in Device Manager is not installed. Install the driver software for such items. CBS03014.ai
➔ The “ResourceCD Installation” window opens.
3.
Click
.
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➔ A new window opens to indicate that the installation wizard is started.
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MC-12
MC-13 4.
Click
Installing the driver software
.
Install the following driver software items.
➔ The “Ready to Install the Program” window opens.
System Utilities Controller drivers Video drivers Network drivers Audio drivers
NOTE AWV22045_E.ai
5.
Click
.
➔ The installation processing starts. After a while, the “InstallShield Wizard Complete” window opens.
Since the drivers to be installed vary with the employed PC model and utility software version, confirm the correct drivers by calling Dell’s Technical Support or visiting associated home page.
● Installing the System Utilities
1.
In the “System Utilities” area, click the “Dell System Software Rev:xx”. ➔ The System Utilities window opens.
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6.
Click
.
➔ A utility program starts to display the initial screen.
7.
Remove the checkmark from “Click here to prevent this information from being displayed again.” and close the window.
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CR-IR 391CL Service Manual
MC-13
MC-14 2.
5.
Scroll the display and click [Extract]. ➔ The System Utilities-related window opens.
Click [Yes]. ➔ A window opens to indicate that decompressing processing is completed.
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6. CBS03007.ai
3.
Click [OK]. ➔ The System Software’s setup wizard window opens.
Click [Continue]. ➔ A window opens to prompt you to confirm a destination targeted for decompressing the System Software.
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4.
Click [OK]. CBS03011.ai
➔ A window opens to prompt you to confirm the folder where the file is to be decompressed.
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CR-IR 391CL Service Manual
MC-14
MC-15 7.
● Installing the Controller drivers
Click [Next]. ➔ The following window opens.
1.
In the “Controller Drivers” area, click the “Intel Chipset Software Installation Utility Rev:xxx”. ➔ The Controller drivers window opens.
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8.
Click [Install]. ➔ The System Software’s setup complete window opens.
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2.
Scroll the display and click [Extract]. ➔ The Controller drivers-related window opens.
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9.
Click [Finish].
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➔ The system returns to the System Utilities window.
10. Click [Return]. 020-221-01E 04.28.2009 FM5535
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MC-15
MC-16 3.
6.
Click [Continue]. ➔ A window opens to prompt you to confirm a destination targeted for decompressing the Controller driver.
Click [OK]. ➔ The following window opens.
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4.
Click [OK]. ➔ A window opens to prompt you to confirm the folder where the file is to be decompressed.
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7.
Click [Next]. ➔ The “License Agreement” window opens.
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5.
Click [Yes]. ➔ A window opens to indicate that decompressing processing is completed.
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MC-16
MC-17 8.
10. Checkmark “Yes, I want to restart this computer now.”, and click
Click [Yes].
[Finish].
➔ The “Readme File Information” window opens.
➔ The PC restarts.
11. Enter “system” as the password. Click
.
➔ The Dell Resource CD utility software window opens.
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9.
Click [Next]. ➔ The Controller driver’s setup completion window opens.
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CR-IR 391CL Service Manual
MC-17
MC-18 3.
● Installing the Video drivers
1.
Click [Continue]. ➔ A window opens to prompt you to confirm a destination targeted for decompressing the Video driver.
In the “Video Device Drivers” area, click “Intel Q43/Q45/G43/G45...”.
NOTE If there is no checkmark beside the driver name(s) or there are two or more driver names checkmarked, contact the Dell’s Technical Support. ➔ The Video drivers window opens. CBS03026.ai
4.
Click [OK]. ➔ A window opens to prompt you to confirm the folder where the file is to be decompressed.
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5. CBS03024.ai
2.
Click [Yes]. ➔ A window opens to indicate that decompressing processing is completed.
Scroll the display and click [Extract]. ➔ The Video drivers-related window opens.
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MC-18
MC-19 6.
8.
Click [OK]. ➔ The Video driver’s setup wizard window opens.
Click [Yes]. ➔ The “Readme File Information” window opens.
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7.
Remove the checkmark from “automatically run WinSAT...” and click [Next]. ➔ The “License Agreement” window opens.
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9.
Click [Next]. ➔ Installation processing starts. When the Installation processing completes, the window stops with the “Click Next to continue” is selected.
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CR-IR 391CL Service Manual
MC-19
MC-20 10. Click [Next].
● Installing the Network drivers
➔ The Video driver’s setup completion window opens.
1.
In the “Network (NIC) Drivers” area, click the name of a driver to use (one that is checkmarked).
NOTE Since the drivers to be installed vary with the employed PC model and utility software version, confirm the correct drivers by calling Dell’s Technical Support or visiting associated home page. ➔ The Network drivers window opens.
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11. Select “Yes, I want to restart this computer now.” and click [Finish]. ➔ The PC restarts.
12. Enter “system” as the password. Click then
.
➔ The Dell Resource CD utility software window opens.
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CR-IR 391CL Service Manual
MC-20
MC-21 2.
5.
Click [Extract]. ➔ The Network drivers-related window opens.
Click [Yes]. ➔ A window opens to indicate that decompressing processing is completed.
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6. CBS03035.ai
3.
Click [OK]. ➔ The “Installing Drivers” window opens.
Click [Continue]. ➔ A window opens to prompt you to confirm a destination targeted for decompressing the Network driver.
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7.
Click [Close].
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4.
Click [OK]. ➔ A window opens to prompt you to confirm the folder where the file is to be decompressed.
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MC-21
MC-22 2.
● Installing the Audio drivers
1.
Click [Extract]. ➔ The Audio drivers-related window opens.
In the “Audio Drivers” area, click the name of a driver to use (one that is checkmarked).
NOTE If there is no checkmarked driver displayed, contact Dell’s Technical Support. ➔ The Audio drivers window opens.
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3.
Click [Continue]. ➔ A window opens to prompt you to confirm a destination targeted for decompressing the Audio driver.
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4. CBS03040.ai
Click [OK]. ➔ A window opens to prompt you to confirm the folder where the file is to be decompressed.
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MC-22
MC-23 5.
7.
Click [Yes]. ➔ A window opens to indicate that decompressing processing is completed.
Click [Next]. ➔ The Audio driver’s setup complete window opens.
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6.
Click [OK]. ➔ The Audio driver’s setup wizard window opens.
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8.
Click [Finish]. ➔ The system returns to the Audio drivers window.
9.
Close the Dell Resource CD Utility Software window.
10. Remove the “DRIVERS AND UTILITIES ALREADY” DVD from the DVD drive.
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MC-23
MC-24 Checking the Device Manager
1.
Select “Control Panel” from the
menu.
➔ The “Control Panel” window opens.
2.
Select “Hardware and Sound”. ➔ The “Hardware and Sound” window opens.
3.
Click “Device Manager”.
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➔ The “Device Manager” window opens.
4.
Confirm “!” does not appear.
5.
Close the “Device Manager” window.
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MC-24
MC-25 1.3.3 Setting the OS Perform the following OS-related settings. Regional and language options settings Defining the character to be used as a decimal point Setting up the taskbar Checking the monitor settings Windows Sidebar Properties Setting up Power Options Setting up Windows Update Setting up Security Center Setting up Windows Defender Setting up Defragmentation
■ Regional and language options settings Prior to performing necessary settings using the Service Utility functions, perform OS settings according to the region where the equipment is to be installed.
1.
Select [Control Panel] from the
menu.
➔ The Control Panel is displayed. If the window is not in the Classic View mode, click “Classic View” to change the display to Classic View.
2.
Double-click [Regional and Language Options]. ➔ The [Regional and Language Options] window opens.
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3.
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Click the “Formats” tab to select a language (region) to use from the pull-down menu in “Current format”.
CR-IR 391CL Service Manual
MC-25
MC-26 4.
6.
Click [Customize this format]. ➔ The [Customize Regional Options] window then opens.
5.
Following examples shown in the table below, enter a date from the keyboard in the [Date formats:] box of the [Short date] field.
CAUTION
Select the “Date” tab.
A date entered will not be displayed correctly if the order to display “year/ month/day” used in the CR-IR 391CL system is different from that of the OS date format. Because this is used for important information, including the date of study and the like, it is essential to perform a date setting on the OS side carefully at this step. For details of settings of the date format used in the CR-IR 391CL system, see “5.3 System Settings” under “MU: Maintenance Utility.” Date format used in the CR-IR 391CL
Date format used in the OS’ short “Date” format
Japanese date (S62.10.07)
yy/MM/dd
ANSI long date (1987.OCT.07)
yyyy/MM/dd
ANSI short date (1987.10.07)
yyyy/MM/dd
American long date (OCT.07.1987)
MM/dd/yyyy
American short date (10.07.1987)
MM/dd/yyyy
European long date (07.OCT.1987)
dd/MM/yyyy
European short date (07.10.1987)
dd/MM/yyyy
* Enter directly from the keyboard because some formats are not displayed in the pull-down menu. CBS03048.ai
7.
Similarly, perform settings for the [Long date] field.
NOTE When doing so, observe the order of entering “year/month/day” in the short date format determined at Step 6 above.
8.
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Click [Apply].
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MC-26
MC-27 9.
Select the “Time” tab.
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10. Select [HH:mm:ss] or [H:mm:ss] for the [Time format:] box setting. CAUTION Do not use “tt” representation. The CR-IR 391CL database will not be displayed correctly if [hh:mm:ss tt] or [h:mm:ss tt] is specified for the time format.
11. Click [OK]. ➔ The system returns to the [Regional and Language Options] window.
12. Click [OK]. ➔ The system returns to the Control Panel.
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MC-27
MC-28 Defining the character to be used as a decimal point
3.
Select “.” (period) as the character to be used as a decimal point. If anything other than a period is selected, an error occurs when you select an image distribution destination with the QA function.
1.
Check to see that the character specified in the “Decimal symbol” field is “.” (period). If not, change it to “.” (period). If, as a result of the above selection, the same symbol is selected for the “Digit grouping symbol” and “Decimal symbol” fields, change the symbol for the “Digit grouping symbol” field.
In the “Control Panel” window, double-click “Regional and Language Options.” The “Regional and Language Options” window opens.
2.
Make sure that the “Regional Options” tab is selected and click [Customize].
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The “Customize Regional Options” window opens.
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4.
Click [OK]. The system returns to the “Regional and Language Options” window.
5.
Click [OK]. The system returns to the Control Panel.
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MC-29 3.
Setting up the taskbar Change the taskbar appearance settings in the following way.
1.
Select “Notification Area” and remove the checkmark from ). “Hide inactive icons” ( ➔
In the “Control Panel” window, double-click “Taskbar and Start Menu Properties.” The “Taskbar and Start Menu Properties” window opens.
2.
Place a checkmark to “Auto-hide the taskbar” (
➔
).
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4.
Click [OK]. ➔ The system returns to the Control Panel.
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MC-30 5.
Checking the monitor settings
1.
Select “Adapter” tab and click [List All Modes...].
In the “Control Panel” window, double-click “Display settings”. The “Display settings” window opens.
2.
Double-click the “Personalization”. The “Personalization appearance and sounds” window opens.
3.
Click “Display settings”. The “Display Settings” window opens.
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The “List All Modes” window opens.
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4.
Click [Advanced Settings...].
6.
Select “1280 by 1024, True Color (32bit), 60 Hertz” and click [OK]. The system return to the Display properties window.
7.
Click [OK]. The system returns to the “Display Settings” window.
8.
Click [OK]. The system returns to the “Personalize appearance and sounds” window.
9.
Close the “Personalize appearance and sounds” window The system returns to the Control Panel.
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MC-31 ■ Setting up Power Options
■ Windows Sidebar Properties
1.
In the “Control Panel” window, double-click “Windows Sidebar Properties”. ➔ The “Windows Sidebar Properties” window opens.
2.
Remove the checkmark from the “Start Sidebar when Windows starts”.
1.
In the “Control Panel” window, double-click “Power Options”. The “Power Options Properties” window opens.
2.
Select “Balanced” and click “change plan settings”.
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3.
Set “Turn off the display” to “20 minuets” and “Put the computer to sleep” to “Never”.
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3.
Click [OK]. ➔ The system returns to the Control Panel.
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4.
Click [Save changes]. The system returns to the “Power Options Properties” window.
5. 020-221-02E 01.08.2010 FM5563
Return to the Control Panel.
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MC-31
MC-32 ■ Setting up Windows Update setting
1.
■ Setting up Security Center
In the “Control Panel” window, double-click “Windows update”.
1.
➔ The “Windows Security Center” window opens.
➔ The “Windows update” window opens.
2.
In the “Control Panel” window, double-click “Security Center”.
Click [Change settings].
2.
Click
3.
Click “Show me my available options”.
in the “Malware protection”.
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➔ The “Change settings” window opens.
3.
Select “Never check for updates (not recommended)”.
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➔ The “Choose an antivirus option” window opens.
4.
Click [I have an antivirus program that I’ll monitor myself]. ➔ The system return to the “Windows Security Center” window.
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4.
Click [OK]. ➔ The system return to the “Windows update” window.
5.
Return to the Control Panel.
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MC-33 5.
Select “Change the way Security Center alerts me”.
■ Setting up Windows Defender
1.
In the “Control Panel” window, double-click “Windows Defender”. ➔ The “Windows Defender” window opens.
2.
Select “Tools” and click “Options”.
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➔ The “Do you want to be notified of security issues?” window opens.
6.
Click [Don’t notify me and don’t display the icon (not recommended)]. ➔ The system return to the “Windows Security Center” window.
7.
Close the “Windows Security Center” window.
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➔ The “Options” window opens.
3.
Remove the checkmarks from “Use Windows Defender” and click [Save].
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➔ The confirmation window opens.
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4.
Click [Close]. ➔ The system returns to the “Tools and Settings” window.
5.
Close the “Tools and Settings” window and “Control Panel” window. ➔ The system returns to the desktop screen.
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MC-33
MC-34 Setting up Defragmentation
3.
Select “Tools” tab and select
.
Disable defrag schedule setting.
1.
Select “Computer” from the
menu.
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➔ The “Computer” window opens.
2.
Right-click “Local Disk (C:)” and select “Properties”.
➔ The “Disk Defragmenter” window opens.
4.
Remove the checkmark from “Run on a schedule (recommended)” and click .
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➔ The system returns to the “Local Disk (C:) Properties” window. AWV22081_E.ai
5.
Click
.
➔ The system returns to the “Computer” window.
➔ The “Local Disk (C:) Properties” window opens.
6.
Close the “Computer” window. ➔ The system returns to the desktop screen.
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MC-35 5.
1.4 Setting the Network
Double-click “dotnetfx”. ➔ The installation start confirmation window opens.
1.4.1 Installing .NET Framework
1.
Insert the CR-IR 391CL application CD into the DVD drive.
NOTE In the case of “AutoPlay” dialog appears, operate according to the following procedures. I. Checkmark “Always do this for software and games:” and click [Run InstallLauncher.exe].
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6.
Click [Yes]. ➔ In a while, the “License Agreement” window opens.
➔ The “Setup” window opens.
II. Click [Tool Application Setup]. ➔ The “Select Menu” window opens.
III. Click [Open CD Root Folder]. IV. Perform step 4 and later.
2.
Select “Computer” from the
menu.
➔ The “Computer” window opens.
3.
Right-click “D drive” and select “open”.
4.
Open folders in the following sequence: “dotNet”, “DNET1.1”, and “DNET1.1”.
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7.
Select the “I agree” radio button, and click [Install]. ➔ Installation processing starts. When the installation completes, the completion window opens.
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8. 020-221-02E 01.08.2010 FM5563
Click [OK].
CR-IR 391CL Service Manual
MC-35
MC-36 9.
Open folders in the following sequence: “D drive”, “dotNet”, “DNET1.1”, and “DNET1.1SP1”.
12. Click [I accept]. ➔ Installation processing starts. When the installation completes, the completion window opens.
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13. Click [OK].
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10. Double-click “NDP1.1sp1-KB867460-X86”. ➔ The confirmation window for starting installation of “.NET Framework 1.1 Service Pack 1” opens.
14. Restart the PC. 15. When a login window opens after the restart of the PC, enter “system” as the password. Click
.
➔ The desktop window open.
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11. Click [OK]. ➔ The supplemental end user license agreement window opens.
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MC-37 4.
1.4.2 Setting the IP address
Double-click “Local Area Connection”.
Setting the IP address.
1.
Select “Control Panel” from the
menu.
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➔ The “Local Area Connection Status” window opens.
5.
Click
.
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➔ The “Control Panel” window opens.
2.
Double-click
.
➔ The “Network and Sharing Center” window opens.
3.
Select “Manage network connections”.
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➔ The “Local Area Connection Properties” window opens.
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MC-37
MC-38 6.
Remove the checkmark from “Internet Protocol Version 6 (TCP/IPv6)”.
8.
Select “Use the following IP address” and make the following settings.
I. II.
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7.
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Select “Internet Protocol Version 4 (TCP/IPv4)” and click
.
I. Enter the IP address.
(ex. : 172.16.1.20)
II. Enter the Subnet mask. (ex. : 255.255.0.0)
NOTE Enter the IP address and subnet mask that were noted down before the start of OS installation.
9.
Click
.
➔ The system returns to the “Local Area Connection Properties” window.
10. Click CBS03079.ai
The “Internet Protocol Version 4 (TCP/IPv4) Properties” window opens.
.
➔ The system returns to the “Local Area Connection Status” window.
11. Click
.
➔ The system returns to the “Network Connection” window.
12. Close the “Network Connection” window. ➔ The system returns to the “Network and Sharing Center” window.
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MC-38
MC-39 13. Click
15. Click [Yes, turn on network discovery for all public networks].
at the “Network discovery”.
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➔ The system returns to the “Network and Sharing Center” window.
16. Confirm that the “Network discovery” is On and close the window.
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14. Select the “Turn on network discovery”, and click
.
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➔ The system returns to the desktop screen.
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➔ The “Network discovery” window opens.
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MC-40 4.
1.4.3 Adding the Windows Components
Put checkmarks for the following items.
Make an additional installation for Windows components.
ActiveX Installer Service
1.
Web Management Tools
Select “Control Panel” from the
menu.
FTP Publishing Service .NET Extensibility ASP .NET ISAPI Extensions ISAPI Filters Common Http Features HTTP Logging Security XPS Viewer
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➔ The “Control Panel” window opens.
2.
Telnet Client Windows DFS Replication Service
Double-click [Programs and Features]. ➔ The “Uninstall or change a program” window opens.
3.
Remote Differential Compression
Windows Process Activation Service
Select “Turn Windows features on or off”.
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➔ The “Windows Features” window opens.
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MC-41 NOTE
indicates it is the item to be installed.
indicates a part of the items of its lower layer will be installed.
When put a checkmark in its check box, all items of its lower layer will be selected automatically in case there is any lower layer.
5.
Click
.
➔ Upon completion of installation, the following window opens.
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6.
Click [Restart Now]. ➔ The PC Restart.
7.
When a login window opens after the restart of the PC, enter “system” as the password. Click
.
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MC-42 1.4.4 Setting the Service (Only for Server PC)
1.
4.
Right-click “FTP Publishing Service” and select “Properties”. ➔ The “FTP Publishing Service Properties (Local Computer)” window opens.
Select “Control Panel” from the
menu.
5.
Select “Automatic” from the “Startup type:” pull-down menu and click [Start] .
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➔ The “Control Panel” window opens.
2.
Double-click [Administrative Tools]. CBS03083.ai
➔ The “Administrative Tools” window opens.
3.
Double-click “Service”.
➔ The system returns to the “Service” window.
6.
Click [OK] .
7.
Close the “Service” window. ➔ The system returns to the “Administrative Tools” window.
8.
Close the “Administrative Tools” window. ➔ The system returns to the desktop screen
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➔ The “Service” window opens.
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MC-43 1.5 RU Settings To perform RU software settings, be sure to observe the procedures shown in the flow below. 1.5.1 Installing the RU PC-TOOL
1.5.1 Installing the RU PC-TOOL The RU PC-TOOL is a utility (also referred to as the FCR TOOL) that exercises RU-AP installation, RU-Config setup, data backup, and other functions. For the operations of the CR-IR 391CL and RU, it is necessary that the RU PCTOOL be installed in the CR-IR 391CL system.
NOTE 1.5.2 Setting Up and Checking Firewall Settings 1.5.3 Installing and Registering RU-AP
Before installing the RU PC-TOOL, be sure to confirm that User Account Control is turned off.
1.
Insert the RU APL Software CD into the CR-IR 391CL’s DVD drive. ➔ The “Set Up PC-TOOL” window automatically opens.
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MC-44 2.
Click [INSTALL].
4.
Click [OK].
5.
Click [Next].
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3.
Select “For FTP-Server”, and click [SET].
NOTE Be sure to select “For FTP-Server.” If “For Client PC” is selected, installation cannot be done successfully. If you have erroneously selected “For Client PC” and clicked [SET], perform installation again by following the procedure below. See “Appendix 8: Corrective Procedure to be Performed after Improper RU PC-TOOL Installation” under “IN: Installation” of the RU Service Manual.
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6.
Click [Install].
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➔ The confirmation window opens.
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MC-45 7.
8.
When the installation completes, click [Finish].
Press the key. ➔ The following window opens.
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➔ The following window opens.
9.
Press the key. ➔ The “Windows Security Alert” window opens.
10. Click [Unblock].
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MC-46 11. Click [EXIT].
1.5.2 Setting Up and Checking Firewall Settings
1.
Select “Control Panel” from the
menu.
➔ The “Control Panel” window opens.
2.
Double-click [Windows Firewall]. ➔ The “Windows Firewall” window opens.
3.
Select “Allow a program through Windows Firewall”.
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12. Remove the RU APL Software CD from the DVD drive, and restart the
PC. When the OS has started up and the CR-IR 391CL’s startup window opens, click in the upper-left corner and then the upper-right corner of the window.
➔ The “Windows Firewall Settings” window opens.
4.
Click the “Exceptions” tab.
➔ The Service Utility’s authentication window opens.
13. Click [Cancel] to close the window.
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MC-46
MC-47 5.
Check to see that “FTP (File Transfer Protocol)” is checkmarked.
6.
Check to see that “BmpServer” is checkmarked.
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If the “FTP” item does not exist, perform the procedure described later in “■ If ‘FTP’ does not exist (Adding a program).”
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If “BmpServer” does not exist, perform the procedure described later in “■ If ‘BmpServer’ does not exist (Adding a program).”
NOTE “File Transfer Program” or “ftp” may be displayed, instead of “FTP.”
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MC-48 ■ If “FTP” does not exist (Adding a program)
1.
2.
Click [Browse...]. ➔ The “Browse” window opens.
In the “Exceptions” tab of the “Windows Firewall” window, click [Add program...].
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3.
Enter “C:\WINDOWS\SYSTEM32\FTP” in the filename field, and click [Open].
4.
Click [OK] in the “Add a Program” window. ➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.
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➔ The “Add a Program” window opens.
5.
Make sure that “FTP” is checkmarked.
NOTE “File Transfer Program” or “ftp” may be displayed, instead of “FTP.”
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MC-49 ■ If “BmpServer” does not exist (Adding a program)
1.
2.
Click [Browse...]. ➔ The “Browse” dialog opens.
In the “Exceptions” tab of the “Windows Firewall” window, click [Add program...].
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3.
Select “C:\Program Files\FujiFilm\FCR\TOOL\BmpServer”, and click [Open].
4.
Click [OK] in the “Add a Program” window. ➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window.
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➔ The “Add a Program” window opens.
5.
Make sure that “BmpServer” is checkmarked.
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MC-50 ■ Setting up the FTP port
1.
■ Setting up inetinfo
In the “Exceptions” tab of the “Windows Firewall” window, click [Add port].
1.
In the “Exceptions” tab of the “Windows Firewall” window, click [Add program...].
➔ The “Add a Port” window opens.
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2.
In the “Name:” field, enter “FTP_port”.
3.
In the “Port number” field, enter “21”.
4.
Click “TCP” to select it.
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➔ The “Add a Program” window opens.
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5.
Click [OK].
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➔ The system returns to the “Exceptions” tab in the “Windows Firewall” window. 020-221-02E 01.08.2010 FM5563
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MC-50
MC-51 2.
4.
Click [Browse...]. ➔ The “Browse” window opens.
Click [Open]. ➔ The system returns to the “Add a Program” window.
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3.
5.
With “inetinfo” being selected, click [OK]. ➔ The system returns to the “Windows Firewall” window.
In the “File name:” field, enter “C:\WINDOWS\system32\inetsrv\ inetinfo”.
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6.
Make sure that “inetinfo” is checkmarked, and click [OK]. ➔ The system returns to the “Control Panel.”
7. 020-221-02E 01.08.2010 FM5563
Close the “Control Panel” window.
CR-IR 391CL Service Manual
MC-51
MC-52 1.5.3 Installing and Registering RU-AP
3.
Click [START].
■ Installing the RU-AP Software and Restoring the RU-Config First, install the RU-AP in the CR-IR 391CL, and then restore the RU-Config. To do this, use the RU PC-TOOL and perform the procedures set forth in this section.
NOTE Before installing the RU-AP, turn ON the RU power.
● Installing the RU-AP ➥ REFERENCE This section describes the procedures, by way of example, where settings are made as follows: INSTALL VERSION : 1.0 LANGUAGE : NONE BRAND TYPE : NONE
1.
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4.
Enter “RU NAME” and “RU IP ADDR.”
NOTE Enter the IP address of the RU that has been set on the CR-IR 391CL.
Turn the RU OFF and then turn it ON.
NOTE Although a connection error occurs on the RU side, it will pose no problem to subsequent work if you simply clear the alarm.
2.
Select “Computer” from the
#1[Input] #2[Input] FRCH7050.ai
menu and double-click DVD drive (D:).
5.
Click [PING]. [Click]
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MC-53 6.
Check the result of PING, and click
8.
to close the window.
Click [OK].
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9.
#1 [Check]
Select “INSTALL VERSION” and click [OK].
“0% loss” should appear. CBS03108.ai
● [GOOD indication]. If the following message appears, the result is normal. | Ping statistics for 172.16.1.10: | | Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), |
● [NO GOOD indication].
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10. Make sure that “INCH” is selected for “IP Size Code Setting” (size system of the IP used).
Other than above is all abnormal. (The selected IP address of the RU is displayed.)
NOTE In the case of “NO GOOD” indication See “MT: Machine Troubleshooting” of the RU Service Manual.
7.
Click [INSTALL]. [Click]
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FRCH7053.ai
➥ REFERENCE When clicking on [INSTALL], “Under maintenance” appears on the operation panel of the RU.
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11. If configuration information other than the default settings is used at
the request of the institution, change the settings as described below.
CR-IR 391CL Service Manual
MC-53
MC-54 12. Click [SET].
14. Confirm the installation precautions. CAUTION While the flash ROM is being written into, never turn OFF the RU or CR Console. If you turn OFF the power, the program stored in the memory becomes damaged and cannot restart.
15. Click [SET]. ➔ When you click on [SET], the installation screen opens on the CR Console display. While the flash ROM is being written into, the RU’s LED blinks. CBS03112.ai
13. Check to see that “172.16.1.20” and “CL0” have been set for “IP ADDRESS” and “CL NAME”, respectively.
NOTE
NOTE Do not close the installation screen until the flash ROM write process is completed. If you inadvertently close the installation screen, return to Step 7 and perform the installation procedure again. The flash ROM write process takes about 8 minutes.
If the “FTP Server IP Address” setting has been changed before the installation of the RU software, enter the new address.
[Click]
The installation screen appears on the CR-IR 391CL display.
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While the flash ROM write process is being performed, the LED blinks.
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MC-55 16. Verify that the flash ROM write process is completed, and then press the key twice.
18. Check the version of the RU software, and close RU PC-TOOL. RU NAME IP ADDRESS RU TYPE VERSION ru0 172.16.1.11 CR-IRxxx 1.1
#1 [Check]
#1 [Check]
#2
#2 [Press 2 times] “Enter” key
RU TYPE CR-IRxxx: Model name of the RU to be connected is displayed. FRCH7066.ai
17. Click [OK].
GOOD indication The text is displayed in black. NO GOOD indication The text is displayed in red or the version number is not displayed.
#3 [Click]
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NOTE If “NO GOOD” is indicated, go back to Step 1. and perform installation again.
19. Verify that the RU’s LED is extinguished, and then turn OFF the RU. ➥ REFERENCE The message “Under maintenance” is displayed on the operation panel. However, turning OFF the RU power does not affect the RU’s functionality.
20. Turn ON the power of the RU.
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MC-56 4.
● Restoring the RU-Config Perform the procedure set forth below to restore the RU configuration file.
CAUTION
From “LIST OF EXISTING RU”, select the RU whose data is to be restored. Con iguration(C)
EACH RU SETTING CONNECTION TEST RU NAME
F EXISTING RU
RU IP ADDR
When restoring the following items, never turn OFF the RU since access to the RU’s flash ROM is made in the restoring process. If you turn OFF the RU, the program on memory will be destroyed, making it impossible for the RU to restart.
BACKUP
RESTORE
[Select] RU NAME IP ADDRESS RU TYPE ru7 172.16.1.110 CR-IRxxx
ALL RUs SETTING
RU TYPE CR-IRxxx: Model name of the RU to be connected is displayed.
SCN ALL DATA SCN LIGHT COLLECTING DATA SCN OPTICAL DATA
1.
5. Have on hand the FD on which the RU-Config was backed up. Insert this FD into the FD drive. From the
Con iguration(C)
EACH RU SETTING CONNECTION TEST RU NAME
menu, select “All programs” ➔ “Accessories” ➔ “Run”.
BACKUP
➔ The “Run” window opens.
3.
L ST OF EXISTING RU
[Select] RE
ALL RUs SETTING
Enter “C:\Program Files\FujiFilm\FCR\TOOL\RuPcTool\RuPCTool.exe” and click [OK]. ➔ The RU PC-TOOL main menu opens.
FRCH316A01.EPS
From the “RESTORE” pull-down menu, select an item to be restored.
RU IP ADDR
2.
VERSION V1.0
CONFIGURATION HISTORY LOG SCN ALL DATA SCN LIGHT COLLECTING DATA SCN OPTICAL DATA FRCH316A07.EPS
6.
Click [EXECUTE]. Con iguration( )
EACH RU SETTING CONNECTION TEST RU NAME
RU PC-TOOL Ver.3.0
Configuration(C)
Operation(O)
EACH RU SETTING CONNECTION TEST ru0 RU NAME RU IP ADDR 172 MUTL
PING
L ST OF EXISTING RU
RU IP ADDR
BACKUP
16 MON
INSTALL
1
10
LIST OF EXISTING RU RU NAME IP ADDRESS RU TYPE VERSION ru0 172.16.1.10 CR-IRxxx V1.0
RESTORE
ALL RUs SETTING
FRCH316A08.EPS
DELETE
FTP VERSION UP
NEW
[Click]
EDIT HISTORY
EDIT CONFIGURATION EDIT CL NAME
BACKUP
RESTORE
ERROR LOG EXECUTE I/O TRACE EXPERT
EXECUTE ERROR DB
ALL RUs SETTING UNINSTALL
VERSION UP FRCH4404.EPS
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MC-56
MC-57 7.
9.
Select the location of the data to be restored.
Reconfirm the location of the data to be restored, and then click [OK].
NOTE To restore data from an FD, insert the FD, which stores the data to be restored, into the CR-IR 391CL before selecting a data location. If no FD is set in its position, you cannot select the FD drive (a:\).
#2 [Click]
#1 [Check]
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10. When a message appears to indicate the completion of restore, click
#1 [Click]
[OK].
NOTE If the data has been restored from an FD, be sure to click the [OK] button and then remove the FD. #2 [Select]
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➔ The system returns to the main menu of RU PC-TOOL.
11. Click
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8.
Verify that the selected location is displayed, and then click [OK].
in the upper-right corner of the window.
➔ The system returns to the desktop window.
#1 [Verify] The selected location is displayed. #2 [Click]
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MC-58 1.6 Installing the SQL Server This section shows the procedures used to install the SQL Server. The SQL Sever is a database for managing images and patient information that are handled by the CR-IR 391CL system. Thus, the CR-IR 391CL, without the SQL Server installed, does not function.
1.
Insert the CR-IR 391CL application CD into the DVD drive.
2.
Select “Computer” from the
3.
Click
.
➔ The CR-IR 391CL application’s setup window opens.
menu and double-click
“DVD RW drive (D:)”. ➔ The installation launcher starts
(“Vx.x” represents a version number.)
(“Vx.x” represents a version number.)
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MC-59 NOTE If the “Install .NET Framework” button is active, make the following settings. I. Click
4.
Click
.
➔ A window for language selection opens.
.
➔ The following window opens.
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II. Click
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.
➔ The following window opens.
5.
Select a desired language, and click [Next]. ➔ The command prompt window opens, and installation of the SQL Server starts. ➔ Installation processing completes.
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III. Click the [Next]. ➔ The system returns to the installation launcher window.
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MC-60 6.
Press the key.
NOTE If the window prompting you to restart opens, click [Yes] to restart the system.
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➔ The command prompt window closes, and the system returns to the installation launcher.
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MC-61 1.7 Installing the CR-IR 391CL Software This section shows the installation procedures of the CR-IR 391CL software, menu and parameter files, and the standard kit CD.
1.7.1 Installing the CR-IR 391CL
1.
Click
.
► INSTRUCTIONS If there is a backup of the config data, be sure to perform installation of the application of the same version as the one for which the backup was made. To install the application of a version newer than the one in which backup was performed, the following procedure becomes necessary. Installation of the old-version application in which the backup was taken Restoration of the config data Update of the application For details on the procedure, see “Appendix 2: CR-IR 391CL Software Version Upgrade.”
NOTE Make sure to perform installation processing set forth herein with the PC properly connected to a network, otherwise intended processing will result in a failure.
(“Vx.x” represents a version number.)
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➔ The installer starts, and the “Welcome to the InstallShield Wizard for FCR Application” window opens.
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MC-62 2.
4.
Click [Next]. ➔ The “Ready to Install the Program” window opens.
Click [Finish]. ➔ The following window opens.
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3.
5.
Click [Yes]. ➔ The PC restarts.
Click [Install]. ➔ In about 2 minutes, a command prompt window opens. ➔ The following window indicating completion of the installation opens.
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MC-63 4.
1.7.2 Installing a Settings File
1.
Select a language to install configuration files, and click [Next]. ➔ The window for selecting the type of monitor opens.
On the installation launcher window, click “CR-IR 391CL Application Setup”. ➔ The CR-IR 391CL application’s setup window open.
2.
Click
.
➔ The “Select a type of facility” window opens.
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5.
Select “Color”, and click [Next]. ➔ The confirmation window opens.
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3.
Select “Hospital/Medical Clinic”, and click [Next]. ➔ The “Select language to install Configuration files” window opens.
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6.
Click [Yes]. ➔ Installation of the configuration file starts. When the installation completes, the CR-IR 391CL application’s setup window opens.
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MC-64 3.
1.7.3 Installing Menu and Parameter Files
1.
Select a desired language, and click [Next]. ➔ A window opens prompting for confirmation of the parameter file installation.
In the installation launcher window, click
.
➔ The “Select a type of facility” window opens.
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4.
Select “ON (Software Options required)” and click [Next]. ➔ The configuration window opens.
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2.
Select “Hospital/Medical Clinic”, and click [Next]. ➔ The window for selecting the study menu language opens.
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5.
➔ Installation of the parameter file starts. When the installation completes, the CR-IR 391CL application’s setup window opens.
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Click [Yes].
6.
On the installation launcher window, click [Finish].
7.
Remove the CD from the DVD drive.
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MC-65 4.
1.7.4 Installing the Standard Kit CD
1.
Insert the standard kit CD into the DVD drive.
2.
Select “Computer” from the
When “Press any key.” appears, press the key.
menu and double-click DVD drive (D:).
➔ The application automatically starts, and a command prompt opens.
➥ REFERENCE Open the DVD drive and double-click the “Setup” Windows Batch File when the application doesn’t start automatically. Then, a command prompt opens.
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5.
When “Press any key to continue...” opens in the command prompt window, press the key.
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3.
When “Press any key to continue...” appears, press the key.
6.
Remove the CD from the DVD drive.
7.
Install the AP key. See “2. AP Key Installation” in “Appendix 3: Option Key / AP Key Installation”
8.
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Restart the PC.
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MC-66 1.8 Settings by the Simplified Setup Wizard For settings performed by the Simplified setup wizard, see “4.4 Setup by the Simplified Setup Wizard” under “IN: Installation.”
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MC-67 6.
1.9 IIS Network Virus Protection To provide network virus protection, complete the following setup procedures for IIS.
Choose the “Security Accounts” tab and then uncheck “Allow Anonymous Connections” ( ). ➔
Disabling unnecessary accounts that can access the FTP service
Disabling unnecessary accounts that can access the FTP service
1.
From the
menu, choose [Control Panel].
The “Control Panel” window opens.
2.
Double-click [Administrative Tools]. The “Administrative Tools” window opens.
3.
Double-click [Internet Information Services (IIS) 6.0 Manager]. ➔ The “Internet Information Services” window opens.
4.
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Double-click the host name in the left-hand section and then select “FTP Sites”, and click “Default FTP Site” in the right-hand section.
7.
When the confirmation dialog box opens, click [Yes].
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5.
From the “Action” menu, choose “Properties.” ➔ The “Default FTP Site Properties” window opens.
8.
Click [OK]. The system returns then to the “Internet Information Services” window.
9.
Close the “Internet Information Services” window and “Control Panel” window.
10. When the confirmation dialog box opens, click [Yes]. After the PC restarts, the CR-IR 391CL starts automatically. 020-221-02E 01.08.2010 FM5563
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MC-68 1.10 Making Checks Using the Service Utility 1.10.1 Running the Simplified Setup Wizard After completion of reinstallation, run the Simplified setup wizard (contained in the Service Utility) in order to make sure that all necessary settings have been made. For more information, see “5. Simplified Setup Wizard” under “MU: Maintenance Utility.” For information on how to open the Service Utility, see “2. Starting, Loggingin to, and Exiting the Service Utility” under “MU: Maintenance Utility.”
1.10.4 Installing Adobe Reader and Copying the Reference Guide
1.
Insert the Reference Guide CD into the DVD drive.
2.
Double-click “D:/Adobe Reader/English/AdbeRdr910_en_US_Std.exe”, and install Adobe Reader.
NOTE When installing, remain the setting values as default.
1.10.2 Checking for Connection with Other Equipment Check for connection with equipment that is setup under “Connected equipment” in Service settings. Connection checks are divided into checking connection to the host equipment and that to the DICOM equipment. For more information, see “7.3 Connection Check” under “MU: Maintenance Utility.”
1.10.3 Checking the Date Format
After the installation, the “Adobe Reader 9” icon appears on the desktop.
3.
The “Adobe Reader - License Agreement” window opens.
4. 5.
CAUTION Any inconsistency between the date format order used in the CR-IR 391CL system and that used in the OS may cause necessary information, such as study date, to be displayed incorrectly.
For details, see “5.3 System Settings” under “MU: Maintenance Utility.”
Setting of the date format used in the OS For details, see “4. Regional and Language Options Settings” under “MU: Maintenance Utility.”
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Click [Accept]. The “Adobe Reader” window opens.
Check to see that the order of entering “year/month/day” is consistent with each other for the CR-IR 391CL and the OS.
Setting of the date format used in the CR-IR 391CL system
Double-click the “Adobe Reader 9” icon.
From the menu bar, select “Edit” - “Preferences” and make the following settings. I.
Remove the checkmark from “General” - “Check for updates”.
II.
Remove the checkmark from “Internet” - “Allow speculative downloading in the background”.
III.
Remove the checkmark from “Internet” - “Display PDF in browser”
IV.
Remove the checkmark from “Trust Manager” - “Load trusted root certificates from an Adobe server (no personal information is sent)”.
6.
Click [OK].
7.
From the menu bar, select “File” - “Exit”. The system returns to the desktop screen.
8.
From the Reference Guide CD, copy the necessary guides onto the desktop.
9.
Remove the Reference Guide CD from the DVD drive.
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MC-69 1.10.5 Setting the User Account Control (Activate) Turn on the “User Account Control.”
1.
Select [Control Panel] from the
menu.
➔ The “Control Panel” window opens.
2.
Double-click “User Accounts”. ➔ The “User Accounts” window opens.
3.
Select “Turn User Account Control on or off”. ➔ The “Turn User Account Control on or off ” window opens.
4.
Place a checkmark in “Use User Account Control (UAC) to help protect your computer”.
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➔ The following window opens.
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5.
Click [Restart Now]. ➔ The PC restarts.
After a while, the CR-IR 391CL starts up.
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MC-70 1.11 Restoring the CR-IR 391CL Config Data
2.
Select “Back Utility” and click [OK].
Of the information that has been backed up, restore the menu setting information, setup information, user information, and explanatory information here in this section. Patient information is to be restored later.
NOTE This section shows the procedures of restoring setting information on the user environment which is required for test startup. In test startup, a dummy patient will be registered for checking for proper operation. Such dummy data must be deleted by database initialization after the operation check. Since restoration of patient information needs to be performed after such a checkup procedure, it is not performed at this stage.
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➔ The confirmation window opens.
CAUTION When restoring the config data, be sure to perform it for the application of the same version as the one in which the backup was made. If versions do not match, it may become necessary to perform installation of the application again.
1.
In the CR-IR 391CL login window, click [Finish]. ➔ The “Select Server Application Behavior” window opens.
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3.
Click [OK]. ➔ After the system exits, the “User authentication” window opens.
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MC-71 4.
Type in the username “medicalservice” and the password “fieldengineer.”
6.
Click [Restore]. ➔ The “Select folder” window opens.
NOTES The username and the password both must be all in lowercase letters. In addition, they should contain no space characters. Since the username “medicalservice” is not registered in the pull-down menu, be sure to enter it from the keyboard.
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7.
Click [Browse]. ➔ The “Browse For Folder ” window opens.
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5.
Click [OK]. ➔ The “Main Menu” window opens.
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Specify the destination folder to which the information is to be restored, and click [OK]. ➔ The path of the specified folder is entered and shown in the “Select folder” field.
➥ REFERENCE The destination folder for information restoration can also be specified by directly typing its path into the “Select folder” field.
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MC-72 9.
Click [OK].
NOTE
➔ The “Restore” window opens.
In the case of restoring “IP use count data”:
10. In the “Select Information to be restored” section, select “Menu
Setting Information”, “System configuration Information”, “User Information”, and “Explanatory Information.”
I. Checkmark “IP counter information” (
➔
).
II. Click [Start]. ➔ The “[64402] IP use count data will be restored.” window opens.
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III. Click [OK]. ➔ A restoration completed window opens.
12. Click [OK]. ➔ The system returns to the “Select folder” window.
13. Click [Cancel].
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11. Click [Start].
➔ The system returns to the “Main Menu” window.
➔ The following restoration completed window opens.
14. Click [Finish]. ➔ The system returns to the desktop.
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MC-73 1.12 Operation Check and Initialization after Installation
3.
Enter the password “fieldengineer” (in lower-case single-byte characters only) and click
.
■ Checking for proper startup operation
1.
Restart the CR-IR 391CL to make sure that the following applications automatically start. Server application Client application Visually check the screen to determine whether the following “Select a User” window successfully opens, meaning that the startup operation has been performed properly.
2.
On the User Selection window, click the top, bottom, left, and then right edge portions of the window in order.
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The indicator window opens.
4.
Check to see that the indicator icon is not blinking.
5.
Click the indicator icon
(Event log). On the window that opens,
make sure that there is no error logged. For more information on the indicator icon, see the CR-IR 391CL Operation Manual. CBS03156.ai
The “Password input” window for service engineers shows up.
NOTES
6.
Check to see that the User Utility can be started. For information on how to open the User Utility, see “Appendix 2: User Utility” under “MU: Maintenance Utility.”
The top, bottom, left, and right edge portion clicks should be done slowly. Too fast clicking may render the detection of position information impossible. In the event of a login failure, click [Finish] and close the “User Selection” window once. Click [FCR PRIMA Console] on the desktop to reopen the “User Selection” window and go over the above-mentioned operation again.
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MC-74 ■ Making checks of basic operations Make checks of basic operations from study reservation to writing to DVD to verify proper operation. For information, refer to “5.3 Checking Every Step from the Inputting of Images to the Saving of Images onto DVD” under “IN: Installation.”
If there is any option(s) installed, run operation checks on each option on a one-byone basis.
1.13 Restoring the CR-IR 391CL Configuration Data (patient information) Of the data that was backed up beforehand, restore the patient information.
1.
Right-click the CR-IR 391CL server icon on the task tray in the bottomright corner of the desktop screen.
For details, see “7. Links to Individual Option Items” under “IN: Installation.”
■ Database initialization
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➔ Its right-click menu opens.
Initialize the database. For information, refer to “7.1 Database Utility” under “MU: Maintenance Utility.”
2.
Click [Backup Utility]. ➔ The confirmation window opens.
■ Executing CreateNewHistoryDB.bat
1.
Click [Computer] from the
menu.
➔ The “Computer” window opens.
2.
Open the “C:\ProgramData\FujiFilm\Hobbit\Temp\HistoryDB\SQL\ CreateDatabase” folder.
3.
In the “CreateDatabase” window, double-click [CreateNewHistoryDB. bat]. ➔ The command prompt window opens, and “Initializing History Database is in progress…” appears.
4.
Check to see that “error.log” is not in the “CreateDatabase” window.
5.
Click
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3.
Click [OK]. ➔ After the system exits, the “User authentication” window opens.
at the upper left corner of the window.
➔ The system returns to the “Computer” window.
6.
Close the “Computer” window. ➔ The system returns to the desktop screen.
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MC-75 4.
Type in the username “medicalservice” and the password “fieldengineer” from the keyboard.
6.
Click [Restore]. ➔ The “Select folder” window opens.
NOTES The username and the password both must be all in lowercase letters. In addition, they should contain no space characters. Since the username “medicalservice” is not registered in the pull-down menu, be sure to enter it from the keyboard.
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7.
Click [Browse]. ➔ The “Browse For Folder ” window opens.
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5.
Click [OK]. ➔ The “Main Menu” window opens.
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Specify the destination folder to which information is to be restored, and click [OK]. ➔ The path of the specified folder is displayed in the “Select folder” field.
➥ REFERENCE The destination folder for information restoration can also be specified by directly typing its path into the “Select folder” field.
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MC-76 9.
12. Click [OK].
Click [OK].
➔ The system returns to the “Select folder” window.
➔ The “Restore” window opens.
10. Select “Patient Information” alone and leave other items unselected in the “Select Information to be restored” section.
13. Click [Cancel]. ➔ The system returns to the “Main Menu” window.
14. Click [Finish]. ➔ The system returns to the desktop.
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11. Click [Start]. ➔ The restoration completed window opens.
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MC-77 1.14 Reconstructing the Image Database This section shows the reconstruction procedures of the image database using the storage disk. What is reconstructed here is the index information as the image database, and images themselves are not restored. In order to restore images themselves, it is necessary to retrieve images for each study one by one after completion of the database reconstruction.
3.
From the [Tool] menu in the upper-left of the Study List window, select “Client utilities.”
➥ REFERENCE For V1.1(B) or later, start up the Client Utilities by selecting “Client Utilities” from the Utilities at the bottom of the Main window.
NOTE When performing reconstruction from storage disks, be sure to perform reconstruction beginning from the oldest dated disk. In the CR-IR 391CL system, because of its re-verification feature, a study may possibly be stored spanning more than one disk. By restoring disks in ascending chronological order, older study information stored before re-verification is overwritten by newer information.
1.
Start the CR-IR 391CL.
2.
Insert the storage disk for reconstruction into the internal DVD drive (drive for storage).
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➔ The “Client Utilities” window opens.
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MC-78 4.
6.
Click [Disk Operation]. ➔ The “Disk Operation” window opens.
Select “Studies are updated (studies included in the database are deleted and disk studies are registered).” and click [Start]. ➔ The “‘Database Restoration (2)” window opens.
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➔ When processing completes, the system returns to the “Disk Operation” window automatically.
7.
Click [Close]. ➔ The system returns to the “Client Utilities” window.
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5.
Click [Database Restoration].
8.
Click [Close]. ➔ The Client Utilities windows closes.
➔ The “‘Database Restoration (1)” window opens.
NOTE When image database restoration has been done from a storage disk, that disk is set to “Write disabled.” Ask the institution’s administrator if it is necessary to write additional data to the storage disk. If yes, change the disk’s setting from “Write disabled” to “Write enabled.”
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MC-79 9.
Click [Update] from “List Operations” in the “Study List” window.
➥ REFERENCE For V1.1(B) or later, start up the Study Utility by selecting “Study Utilities” from the Utilities at the bottom of the Main window.
■ Verifying image restoration This section shows the procedures of test-retrieving images of the studies that have been restored by “image database reconstruction.”
NOTE Here in this section, only one image is to be retrieved and viewed for verification and not all images are to be restored.
1.
In the “Study List” window, select one study and click “Load Disk Images.” ➔ The “‘Retrieve Images from Disks” window opens.
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➔ The restored study data now opens on the list.
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2.
With the option in the dialog as it is (“For System” being checked), click the [Retrieve] button. ➔ The “Image retrieve” window opens, and image retrieval starts.
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10. When there are two or more storage disks, repeat Steps 1. through 5 for the number of disks.
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MC-80 ➔ When the image retrieval finishes, “Retrieve of the study completed.” window opens.
5.
With the study being selected appropriately, click [Image Viewer]. ➔ The Image Viewer window opens.
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3.
Click [OK].
4.
On the “Study List” window, make sure that a thumbnail image is appearing.
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6.
Make sure that the image is properly displayed, and click “Finish” in the upper-left corner to close the window.
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MC-81
2. Service Parts Replacement (for DELL PCs) This section describes ways of replacing parts used in the CR-IR 391CL. Target work
2.1 Preparation for Parts Replacement ■ Dismounting procedure
1.
Shut down Windows Vista and then turn OFF the power to the CR-IR 391CL-PC.
2.
Disconnect the CR-IR 391CL-PC power cord from the power supply.
Reference
Preparation for parts replacement
2.1
Preparation for Parts Replacement
Hard disk
2.2
Hard Disk
DVD drive
2.3
DVD Drive
FDD drive
2.4
FD Drive
CPU
2.5
CPU
Memory
2.6
Memory
Motherboard
2.7
Motherboard
Power supply unit
2.8
Power Supply Unit
NOTE Be sure to hold the plug to disconnect the power cord. Disconnecting the power cord holding the cable may break it.
3.
Disconnect all cables from the rear of the CR-IR 391CL-PC.
4.
Place the PC in vertical orientation, and secure 1 to 2 meters of clearance to the front, rear, sides and above it.
5.
Pull its handle portion to open the cover.
6.
Lay down the PC flat.
➥ REFERENCE These parts replacement procedures written in this section, “2. Service Parts Replacement (for DELL PCs),” are described on the DELL’s website as well.
■ Mounting procedure Reverse the dismounting procedure to mount a part.
NOTES After finishing the necessary work, check to see that the CR-IR 391CL starts up normally. Perform an operation check on the replaced part(s) by using Dell Diagnostics. For detailed information, see “4.8 Error Analysis Tool (Dell Diagnostics)” under “MT: Machine Troubleshooting.”
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MC-82 2.2 Hard Disk CAUTIONS Before replacing the hard disk, be sure to make a backup copy of the database. When performing data backup, be sure to determine the version of the application and take a note of it. After mounting a new hard disk and restoring the PC, be sure to perform reinstallation of the OS and the application.
2.3 DVD Drive ■ Dismounting procedure
1.
Place the PC’s enclosure in vertical orientation.
2.
Pull its handle portion to open the cover.
3.
Lay down the PC flat.
4.
Pull the power connector (indicated by the red circle in the figure) from the DVD drive.
■ Backing up the database Using the Backup Utility, make a backup copy of image data and config data. For detailed information on how to perform backup, see “Appendix 1: Backup Utility” under “MU: Maintenance Utility.”
■ Dismounting procedure
1.
Make preparations for parts replacement. For the procedure for making parts-replacement preparations, see “2.1 Preparation for Parts Replacement.”
2. 3. 4.
Disconnect signal cables and power cable from the hard disk. While pushing the right and left drive rails, lift the hard disk assembly to remove it. Remove the drive rails attached to the left and right sides of the hard disk assembly.
■ Mounting procedure Reverse the dismounting procedure to mount a part.
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After mounting a new hard disk drive, perform installation of the OS and the application. For detailed information on the installation procedure, see “1. Reinstalling the OS and the Application.”
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MC-83 5.
By holding the black connector, disconnect the S-ATA cable (indicated by the blue circle in the figure) from the DVD drive.
■ Mounting procedure
1.
Fix three screws on the side of the DVD drive.
NOTE Do not tighten the screws completely. Secure the screws in a manner where their unthreaded portion comes just in contact with the drive’s side surface.
2. 3.
Make sure that the FD drive has not come off. Put the replacing DVD drive into place.
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6.
Do the following: I.
While pulling the trigger (indicated by the red circle in the figure) toward the front, II. Install the DVD drive by sliding it sideways.
NOTE The trigger is used also for mounting/dismounting the FD drive located underneath the DVD drive. Therefore, be aware that tilting or moving the PC main unit during the work may cause the trigger to be disengaged.
I.
While pulling the trigger (indicated by the red circle in the figure) toward the front, II. Remove the DVD drive by sliding it sideways.
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4. 5.
Check to see that the trigger is returned into its original position. Attach the power connector that was removed in Step 4 under “■ Dismounting procedure” to the DVD drive.
6.
Attach the IDE connector that was removed in Step 5 under “■ Dismounting procedure” to the DVD drive.
7.
Attach the cover that was removed in Step 2 under “■ Dismounting procedure” into place.
8.
Visually check to see from the outside that the DVD drive and the FD drive are properly mounted.
If it is found to have come off, open the cover of the PC main unit and take the DVD drive out, and then perform Steps 3 and thereafter.
CR-IR 391CL Service Manual
MC-83
MC-84 2.4 FD Drive
2.5 CPU
■ Dismounting procedure
1.
CAUTION
Make preparations for parts replacement. For the procedure for making parts-replacement preparations, see “2.1 Preparation for Parts Replacement.”
2.
Disconnect the signal and power cables from the FD drive, and remove the signal cables from the DVD drive.
3.
While pushing the right and left drive rails, lift the FD drive assembly to remove it.
4.
Remove the FD drive rails attached to the left and right sides of the FD drive assembly.
■ Mounting procedure NOTES
Whenever dismounting/remounting the CPU, be sure to wear a wrist strap to discharge the buildup of static electricity that is held by the human body, otherwise, the CPU may be damaged due to static electricity discharged from the human body.
NOTE Carefully handle the CPU as it can be damaged easily.
■ Dismounting procedure
1.
Loosen the screws on both sides of the heat sink cover (two pieces).
2.
Pull up the front end of the frame upward and remove it.
Check to see that the switch on a new FD drive is set to the “CABLE SELECT” position before mounting the FD drive. CABLE SELECT SLAVE MASTER Rear of the FD drive
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Connect cables correctly, as illustrated below, paying attention to the FD drive interface cable polarity. To motherboard
NOTE
To FD drive
Cable wires are twisted.
Reverse the dismounting procedure to mount a part.
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The heat sink may be still hot. Allow enough time for it to cool down before you touch it.
3.
Wipe off the silicone grease on the mating surfaces between the heat sink and the CPU with dry cloth.
4.
Slide the CPU socket lever to open the CPU cover.
CR-IR 391CL Service Manual
MC-84
MC-85 5.
While pulling the CPU socket lever toward the rear, remove the CPU.
2.6 Memory
NOTE After removing the CPU, be careful not to touch or drop something on the pins of the CPU socket. Any possible damage to the CPU socket pins may cause the PC unable to operate properly.
■ Dismounting procedure NOTE Before mounting the CPU, apply clean silicone grease on the mating surfaces between the CPU and the heat sink. Reverse the dismounting procedure to mount a part.
CAUTION Whenever dismounting/remounting memory, be sure to wear a wrist strap to discharge the buildup of static electricity that is held by the human body, otherwise, the CPU may be damaged due to static electricity discharged from the human body.
■ Dismounting procedure
1.
Make preparations for parts replacement. For the procedure for making parts-replacement preparations, see “2.1 Preparation for Parts Replacement.”
2.
Open levers on both the right-and-left sides of the memory socket to remove the memory.
Lever
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■ Mounting procedure
1.
Set the memory in an upright position and push it in the socket. ➔ When the memory is pushed in the socket, levers located on both the rightand-left sides will close automatically.
NOTE Pay due attention to the memory mounting direction. A notch is provided on the terminal side of the memory to prevent it from being pushed in the socket mistakenly.
2.
Restore the PC. To restore the PC, follow the steps described in “2.1 Preparation for Parts Replacement” in reverse.
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CR-IR 391CL Service Manual
MC-85
MC-86 2.7 Motherboard
3.
CAUTION Whenever dismounting/remounting a motherboard, be sure to wear a wrist strap to discharge the buildup of static electricity that is held by the human body, otherwise, the motherboard may be damaged due to static electricity discharged from the human body.
Disconnect all connectors from the motherboard.
4.
Signal cables for the hard disk Signal cables for the FD drive Signal cables for the DVD drive. Power cable (for main power supply/CPU power supply) USB signal cables
Remove screws and dismount the motherboard.
NOTES User’s equipment-specific information or setup information is stored in the memory (CMOS) on the motherboard. Prior to replacing a motherboard, be sure to jot down such stored data properly. When the motherboard has been replaced, it is necessary to reinstall the option key, the application key, and the standard options (to be installed from the standard kit). On the CR-IR 391CL system, optional features do not function after motherboard replacement. For information on how to reinstall the standard options, see “4.10 Tasks to be Performed at Motherboard Replacement” under “MT: Machine Troubleshooting.”
■ Mounting procedure Reverse the dismounting procedure to mount a part.
■ Setting the BIOS For details of the necessary procedure, see “Appendix 8: Setting the BIOS.”
■ Dismounting procedure
1.
Make preparations for parts replacement. For the procedure for making parts-replacement preparations, see “2.1 Preparation for Parts Replacement.”
2.
Remove the following components that are mounted on the motherboard. Memory CPU Card cage For the CPU replacement procedure, see “2.5 CPU.” For the memory replacement procedure, see “2.6 Memory.”
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CR-IR 391CL Service Manual
MC-86
MC-87 2.8 Power Supply Unit ■ Dismounting procedure
1.
Make preparations for parts replacement. For the procedure for making parts-replacement preparations, see “2.1 Preparation for Parts Replacement.”
2.
Disconnect power cables from the motherboard and various drives.
NOTE When disconnecting the power cables from the motherboard and drives, take a note of their wiring routes you can see under the tab in the cabinet frame. When reconnecting these cables, thread them appropriately being careful not to get them pinched or bent sharply.
3.
Remove the card cage.
4.
Press down the green handle located on the power supply unit. ➔ The fastening of the power supply section is disengaged.
5.
Slide the power supply unit 2 to 3 cm toward the front of the PC.
6.
Raise the power supply unit and remove it.
■ Mounting procedure Reverse the dismounting procedure to mount a part.
CAUTION For a PC provided with the source voltage changeover switch (between 115 and 230 VAC), set the PC source voltage according to the voltage supplied to the institution concerned and then connect the power cable to the power source.
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CR-IR 391CL Service Manual
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MC-88
3. Updating the Software 3.1 Updating the CR-IR 391CL For detailed information on how to perform a version update of the CR-IR 391CL, see “Appendix 2: CR-IR 391CL Software Version Upgrade.”
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3.2 Updating the RU Software For updating the RU PC-TOOL, see “IN 8” of “CR-IR 391RU Service Manual”. For updating the RUsoftware, see “MU: 1.12 VERSION UP” of “CR-IR 391RU Service Manual”.
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Appx MC 1-1
Appendix 1 Setup for Security Enhancement To provide CR-IR 391CL security enhancement, complete the following three setup procedures. Replacing the default password with a new password Changing the setup so that the computer prompts for password input at logon Defining the minimum character count for the password
NOTES
n Replacing the default password with a new password
1.
Simultaneously press the [Ctrl], [Alt], and [Delete] keys. The “Windows Security” window opens.
2.
Click the [Change a password] button. The “Change Password” window opens.
3.
Settings performed for password change and prompt for password input at login will not start up the CR-IR 391CL automatically. To have it start up automatically, it is necessary to input the user name and the password on the Windows initial screen.
From the “Change Password” window, perform the following setup steps. I. Enter the currently used password (system by default). II. Enter a new password consisting of no more than seven characters. III. Enter the new password again for confirmation.
4.
Click
.
The “Your password has been changed.” is displayed.
5.
Click [OK]. The system returns to the desktop screen.
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Appx MC 1-2 ■ Changing the setup so that the computer prompts for password input at logon
1.
From the
n Defining the minimum character count for the password
1.
menu, enter “control userpasswords2” in the search
Open “Control Panel”. Double-click
area and press the key.
and then
.
The “Local Security Policy” window opens.
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The “User Accounts” window opens.
2.
Place a checkmark in “User must enter a user name and password to use this computer.”.
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2.
3.
Click [OK]. The system returns to the desktop screen.
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mark for
and then click
The right-hand pane shows the password policy settings.
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The “User Accounts” window opens.
Click the
3.
Double-click
.
The “Local Security Policy Setting” window opens.
CR-IR 391CL Service Manual
Appx MC 1-2
.
Appx MC 1-3 4.
Set the number of password characters to “7”.
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5.
Click [OK] . You are then returned to the “Local Security Policy” window.
6.
Close the “Local Security Settings” window.
7.
Close the “Administrative Tools” window.
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Appendix 2 CR-IR 391CL Software Version Upgrade
9.
Click the [x] mark in the “Add or Remove Programs” window to close it. ➔ The system returns to the installation launcher window.
10. Click the [Finish] button and remove the CD from the DVD drive.
● Uninstalling the CR-IR 391CL system program
11. Restart the PC.
NOTE In case of a dual-monitor configuration, back up the setting file (C:\Program Files\ FujiFilm\Hobbit\System\FDDSettingInfo.ini) for the free drawing function before uninstalling the client application.
1.
Start up the PC. ➔ The CR-IR 391CL starts up automatically.
2.
Shut down the CR-IR 391CL server.
3.
Insert the CR-IR 391CL application CD into the DVD drive.
4.
Select “Computer” from the
menu and
double-click “DVD RW drive (D:)”. ➔ The installation launcher starts up.
5.
Click
.
➔ The “Program and Features” window opens.
6.
Select “FCR Application” and click the [Uninstall] button. ➔ The “Do you wish to delete FCR Application from your computer?” window opens.
7.
Click [Yes]. ➔ The Windows Installer goes up and running to start uninstallation processing.
8.
Wait until “FCR Application” (in the window where progress bar is present) disappears automatically.
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Appx MC 2-1
Appx MC 2-2 10. Restart the PC.
● Installing the CR-IR 391CL system program NOTE
➥ REFERENCE
Because the CR-IR 391CL application installer changes the system files, the PC may be restarted without displaying any confirmation message, depending on the Windows Installer version. In such cases, log in the system anew and then perform processing continuously.
Settings before version upgrade are taken over as they are after version upgrade processing is performed.
1.
Log in the system by entering “fujicr” as the username and “system” as the password.
2.
Insert the CR-IR 391CL application CD into the DVD drive.
3.
Select “Computer” from the
menu and
double-click “DVD RW drive (D:)”. ➔ The installation launcher starts up.
4.
Click
.
(“Vx.x” represents a software version number).
5.
Click
.
(“Vx.x” represents a software version number).
6.
Click [Next]. ➔ The installer starts up and the “Welcome to the InstallShield Wizard for the FCR Application” window opens.
7.
Click [Install]. ➔ A window opens to indicate progress of installation processing, which takes about 2 minutes to finish.
8.
Click [Finish]. ➔ The system returns to the installation launcher window.
9.
Remove the CD from the DVD drive.
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Appx MC 2-2
Appx MC 2-3 ● Confirmation of version upgrade
1.
The software version displayed in the lower-right of the startup window should be correct.
2.
The CR-IR 391CL system should start up unfailingly.
3.
There should be no errors in the event log (Control Panel ➔ Administrative Tools ➔ Event Viewer ➔ Windows Logs ➔ Application) and the source name “MsInstaller.”
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Appendix 3 Option Key / AP Key Installation
The installation procedure is described below. The same installation procedure applies to all the option keys.
1. Option Key Installation
When installing an option key or the AP key, network to the CR-IR 391CL system must have been established properly. Be sure to check the network connection and then install an option key or the application key.
Install the option keys as follows.
NOTES Each option key is supplied on one dedicated CD-ROM for each product. After option key installation, be sure to install the AP key. The reason is that installing the option keys disables the AP key that has been enabled. CD label
NOTE
1.
Insert an option key CD into the DVD drive.
2.
Select “Computer” from the
menu and
double-click “DVD RW drive (D:)”.
Description
➔ A window opens to indicate the completion of installation.
MFP Key Software
MFP image processing function
–
DICOM Print Key Software
DICOM print function
–
Free Layout Print Key Software
Free layout print function
–
DICOM Standard CR Storage Key Software
DICOM CR Storage output function
“Appendix 1” in “Appx IN: Installation – Appendix”
DICOM ID MWM Key Software
DICOM MWM patient information function
“Appendix 3” in “Appx IN: Installation – Appendix”
The indication varies with the option key for installation.
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3.
Click [Continue]. ➔ A window opens to indicate the completion of installation. The indication varies with the option key for installation.
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4.
Click [OK]. ➔ The system returns to the desktop screen.
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5.
Remove the CD from the DVD drive.
6.
To install another option key, change the CD and repeat Steps 2 through 5 as appropriate.
CR-IR 391CL Service Manual
Appx MC 3-1
Appx MC 3-2
2. AP Key Installation Install the AP key as follows.
5.
Remove the CD from the DVD drive.
6.
Restart the PC.
NOTE Install the AP key after all the option keys have been installed appropriately. The reason is that installing the option keys disables the AP key that has been enabled, requiring it to be reinstalled anew. Install the AP key as follows:
1.
Insert the AP key CD into the DVD drive.
2.
Select “Computer” from the
menu and
double-click “DVD RW drive (D:)”. ➔ The installation start window opens.
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3.
Click [Continue]. ➔ A window opens to indicate the completion of installation.
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4.
Click [OK]. ➔ The system returns to the desktop screen.
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Appendix 4 Setting the RU-Config
II. Click [OK]. ➔ The “Select Server Application Behavior” window opens.
NOTES Verify that Explorer or other application is not running. If any applications are running, exit them. Start the setting work with the CR-IR 391CL shut down accordingly.
■ Preparatory work: Shutting down the CR-IR 391CL If and when the CR-IR 391CL is up and running, exit it using the following procedure:
1.
If the CR-IR 391CL client is up and running, exit it.
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III. Select “Exit” and click [OK].
2.
● When in the login window: I. Click [Finish] in the lower left corner of the login window.
If the CR-IR 391CL server is up and running, exit it. I.
Right-click the icon representing the CR-IR 391CL server in the task tray at the bottom right of the desktop screen.
➔ The CR-IR 391CL client terminates and the desktop screen opens.
● When in the Study List window: I. Click [Close] in the upper left corner of the Study List window. ➔ The following confirmation dialog box opens.
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The following right-click menu opens.
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Appx MC 4-1
Appx MC 4-2 ■ Setting the RU-Config
II. Click [Shut Down]. The confirmation window opens.
For setting up RU-Config property, see “MU:1.14 EDIT CONFIGURATION” of “CR-IR 391RU Service Manual”.
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III. Click [OK]. The following window opens indicating that the termination is in progress. Upon completion of the termination process, The system returns to the desktop screen. IV. Make sure that there is no CR-IR 391CL server icon on the task tray.
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Appx MC 4-2
Appx MC 4-3 ■ Checking the Connection
1.
Start up the Service Utility. For the procedure to start up the RU’s Service Utility, see “2. Starting, Logging-in to, and Exiting the Service Utility” under “MU: Maintenance Utility.”
➔ The “Service Utility top” window opens.
2.
Click [Connection check]. ➔ The “Connection Check” window opens.
3.
Click the down-arrow button beside [RU0] under “Check connection to the host equipment” and select the appropriate RU from the pull-down menu that appears. ➔ Its host name appears. If there is no host name, an IP address appears instead.
4.
Click [Verify connection]. ➔ A command prompt window opens. If the following message is displayed four times on the command prompt window, the connection is in proper working order.
Reply from 172.16.1.10: bytes=32 time
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