INDEPENDENT UNIVERSITY, BANGLADESH School of Business BBA Program Course Outline Semester
Course Code
Course Title
Summer 2017
MIS 442
Management Information System
Instructor : Arifur Rahman Khan Office : Level – 1, Room # 2007 Phone : Email :
[email protected]
Section
3
Class Time: Sec-3 : Mon & Wed, 9:30-11.10 a.m. Class Room: 2022 Office Hours:
Sun & Tue : 11:20 am – 1:20 pm, & 3.20 pm – 4.50 pm Mon & Wed : 1.00 pm – 3:00 pm Thursday : 1:00 pm – 5:00 pm (On appointments)
Course Objectives: This course provides students with an introduction to Information Systems (IS) and Information Technology (IT) and their use in an increasingly competitive business world. As future managers, you need to be equipped to make decisions concerning the planning, development and implementation of information technology resources to increase organizational effectiveness and create a strategic advantage. The course accomplishes this by: • Introducing basic concepts of IS and IT and exploring how technology can be used to create business value. • Examining the potential benefits and limitations of IT and providing an overview of the components of computers. • Increasing awareness of managerial issues raised by the use of IT. • Providing “hands on” exercises to practice course m aterial. • Providing a foundation needed for subsequent MIS coursework. Text Book: Management Information Systems (10th Edition) By James O’Brien & George Marakas Recommended reference text: Management Information Systems: Managing the Digital Firm, (12th, Edition) By Laudon & Laudon. E-business & E-commerce Management (3rd Edition) By Dave Chaffey
Course content: Sessions Session - 1
Topic Introduction
Session - 2
Foundation
• Explain why knowledge of information
O’Brien
Concepts: Information Systems and Technologies
systems is important for business professionals and identify five key areas of information systems knowledge. • Give examples to illustrate how the business applications of information systems can support a firm’s business processes, managerial decision making, and strategies for competitive advantage Relevant Problem Solving from Text
Chapter 1
Foundation Concepts: Business Applications, Development, and Management
• Provide examples of the components of real world information systems. • Provide examples of several major types of information systems. • Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. Relevant Problem Solving from Text
O’Brien Chapter 1
Fundamentals of
• Identify basic competitive strategies and
O’Brien
Session - 3
Session - 4
Learning Outcomes Introduction to Management information systems, Explanation of Course Outline
Readings Course Outline
Handout available on virtual learning system
Handout available on virtual learning system
Strategic Advantage
explain how IT may be used to gain competitive advantage. • Identify strategic uses of information technology. Relevant Problem Solving from Text
Session -5
Session -6
Session -7
Chapter 2 Handout available on virtual learning system
Using Information Technology for Strategic Advantage
• How does business process engineering frequently use e-business technologies for strategic purposes? • Identify the business value of using ebusiness technologies for total quality management, to become an agile competitor, or to form a virtual company. • Explain how knowledge management systems can help a business gain strategic advantage.
O’Brien Chapter 2
Computer Systems: End User and Enterprise Computing
• Identify the major types and uses of microcomputer, midrange, and mainframe computer systems. • Outline the major technologies and uses of computer peripherals for input, output, and storage. Relevant Problem Solving from Text
O’Brien Chapter 3
Computer Peripherals: Input, Output, and Storage
• Identify the components and functions of a computer system. • Identify the computer system and peripherals you would acquire or
O’Brien Chapter 3
Handout available on virtual learning system
Handout available on virtual learning system
Handout
Technologies Quiz 1 Session -8
Session -9
Application Software: End User Applications
Case Study System Software: Computer System Management
recommend for a business of your choice. Knowledge of Fundamental Concepts of IS and strategic advantages.
available on virtual learning system
• Describe several important trends occurring in computer software. • Give examples of several major types of application and system software. • Explain the purpose of several popular software packages for end user productivity and collaborative computing. Knowledge of IS Failure and Management policies to mitigate them.
O’Brien Chapter 4
• Outline the functions of an operating system. • Describe the main uses of software programming languages and tools. Relevant Problem Solving from Text
Session -10
Session -11
The Networked Enterprise
Telecommunications Network Alternatives
Project Distribution Session -12
Functional Business Systems
Handout available on virtual learning system
O’Brien Chapter 4 Handout available on virtual learning system
• Identify major developments and trends in the industries, technologies, and business applications of telecommunications and Internet technologies. • Provide examples of the business value of Internet, intranet, and extranet applications.
O’Brien Chapter 6
• Identify the basic components, functions, and types of telecommunications networks used in business. • Explain the functions of major types of telecommunications network hardware, software, media, and services.
O’Brien Chapter 6
Relevant Problem Solving from Text
• Give examples of how Internet and other information technologies support business processes within the business functions of • Accounting, • Finance, • Human resource management, • Marketing, • Production and operations management. Knowledge of Computer Hardware and Software concepts
3
Handout available on virtual learning system
Project Handout Handout available on virtual learning system O’Brien Chapter 7 Handout available on virtual learning system
Session -13
Quiz 2 CrossFunctional Enterprise Systems
• Identify the following cross-functional system concepts, and how they can provide significant business value to a company: • Cross-functional enterprise systems • Enterprise application integration • Transaction processing systems • Enterprise collaboration systems
Session -14
Review for Midterm
Session -15
Midterm Exam
Session -16
Enterprise business systems
Relevant Problem Solving from Text CHAPTERS 1, 2,3,4,6, and 7.
CHAPTERS 1, 2,3,4,6, and 7.
• Identify and give examples to illustrate the following aspects of customer relationship management (CRM), enterprise resource planning (ERP) and supply chain management (SCM). • Business processes supported • Customer and business value provided • Potential challenges and trends
O’Brien Chapter 7 Handout available on virtual learning system
O’Brien Chapter 1, 2, 3, 4, 6 and 7. O’Brien Chapter 1, 2, 3, 4, 6 and 7. O’Brien Chapter 8 Handout available on virtual learning system
Relevant Problem Solving from Text Session -17
Electronic Commerce Fundamentals
• Identify the major categories and trends of e-commerce applications. • Identify the essential processes of an ecommerce system, and give examples of how they are implemented in e-commerce applications.
O’Brien Chapter 9 Handout available on virtual learning system
Relevant Problem Solving from Text Session -18
Session -19
E-Commerce Applications and Issues
Security, Ethical, and Societal
• Identify several key factors and Web store requirements needed to succeed in ecommerce. • Identify the business value of several types of e-commerce marketplaces. • Discuss the benefits and trade-offs of several e-commerce clicks and bricks alternatives. Relevant Problem Solving from Text • Identify ethical issues in how the use of information technologies in business affects employment, individuality, working
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O’Brien Chapter 9 Handout available on virtual learning system
O’Brien Chapter 13
Challenges
Session -20
Security Management
conditions, privacy, crime, health, and solutions to societal problems. • Identify types of security management strategies and defenses, and explain how they can be used to ensure the security of ebusiness applications. Relevant Problem Solving from Text • How can business managers and professionals help to lessen the harmful effects and increase the beneficial effects of the use of information technology? Knowledge of E-commerce fundamentals.
Handout available on virtual learning system
O’Brien Chapter 13 Handout available on virtual learning system
Quiz 3 Session -21
Session -22
Managing Data Resources
Technical Foundations of Database Management
Session -23
Project Presentation
Session -24
Project Presentation
• Explain the importance of implementing data resource management processes and technologies in an organization. • Understand the advantages of a database management approach to managing the data resources of a business.
O’Brien Chapter 5
• Explain how database management software helps business professionals and supports the operations and management of a business. • Illustrate each of the following concepts: • Major types of databases • Data warehouses and data mining • Logical data elements • Fundamental database structures • Database access methods • Database development Relevant Problem Solving from Text Real world implementations of Information Systems with its components: hardware, software, communication network device and medias, database and data resources along with the business application through process automation and process reengineering. Their implications on management issues such as operation, backup, maintenance, and security etc. Real world implementations of Information Systems with its components: hardware, software, communication network device and medias, database and data resources along with the business application through process
O’Brien Chapter 5
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Handout available on virtual learning system
Handout available on virtual learning system
automation and process reengineering. Their implications on management issues such as operation, backup, maintenance, and security etc. Session -25
Final Exam Review
CHAPTERS 5, 8, 9 and 13
Session -26
Final Exam
CHAPTERS 5, 8, 9 and 13
COURSE EVALUATION: Term Paper
15%
Presentation Pop-up Quiz Case Study Lecture Participation Mid-tem Exam Final Exam Total
10% 15% 05% 05% 20% 30% 100%
O’Brien, Chapter 5, 8, 9, 13 O’Brien, Chapter 5, 8, 9, 13
GRADING POLICY: Grade A AB+ B BC+
Percentage 90 and above 85 to less than 90 80 to less than 85 75 to less than 80 70 to less than 75 65 to less than 70
Grade C CD+ D F
Percentage 60 to less than 65 55 to less than 60 50 to less than 55 45 to less than 50 Less than 45
ACADEMIC INTEGRITY POLICY: • Plagiarism of any degree will not be tolerated. He/she will be strictly dealt with as per IUB rules and regulations if found guilty. • No makeup test will be followed for the Midterm and final exam. • Class test/quizzes can be both on announced or unannounced. •
Any attempt to copy during the Class tests/quizzes/examinations will lead to either substantial deduction of marks or cancellation of scripts.
•
Regular attendances, preparation, class participation must help to get better grade. Because most of the questions will be asked from class discussions.
•
Assignments/ Reports have to be submitted within the specified deadline. In late submission obtained marks will be deducted.
•
The instructor reserves all the rights to make necessary changes in the course or in the regulation depending on the betterment/ progress of the class/course.
INCOMPLETE (‘I’) GRADE: Awarding of Incomplete or ‘I’ grades should be stro ngly discouraged. ‘I’ will only be allowed for students who have a valid reason (ascertained by the senior management). In situations where the student is unable to complete the course due to unanticipated illness or family emergency and has not attended at least 75% of the classes held, he / she will be asked to withdraw from that course and repeat it. In unavoidable circumstances where students have completed 75% of the classes but are unable to continue (due to illness or family emergency), incomplete grade of ‘I’ may be granted. Incomplete course has to be completed by the next semester, otherwise grade ‘I’ automatically becomes grade ‘F’. The student is not required to register for the course in the next semester.
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WITHDRAWAL (‘W’): A ‘W’ grade means withdrawal. A student may decide to withdraw from a course by the deadline. Students must apply to the Program Office for withdrawal from a course with the permission of the concerned course instructor, Academic Advisor, and the Dean. Withdrawal from only one course in a semester is allowed but the students should provide valid reason along with documents while applying for the withdrawal. CHANGES OF GRADE: Change of grade is strongly discouraged. However, an instructor may request a change of grade when a computational or procedural error occurred in the original assignment of a grade. Instructor must submit the ‘Grade Change Form’ to the respective program office within one month of submitting the final grade roll. PEDAGOGY Teaching pedagogy to be followed by the instructor should be mentioned in the course outline. Recommended techniques include, but not limited to, lectures, video clips, problem solving, case study, presentation, field trip, guest lecture, etc. BLACKBOARD: In addition to class teaching, lecture PowerPoint, announcements and other information should be placed on the blackboard page. Students should be advised to check the course blackboard page and download the required materials from MY SB: Log on to MY SB > http://103.254.86.4/sb/course/view.php?id=124 AUTOMATIC WITHDRAWAL: A student can miss a maximum of 8 classes for a particular course. After that the course will be automatically withdrawn. Thank you and wish you all the best.
____________________ Arifur Rahman Khan
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