Configuration Guide SAP S4HANA Cloud Enterprise Edition

Configuration Guide SAP S/4HANA Cloud Enterprise Edition March 2016 English

SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

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Typographic Conventions Type Style

Description

Example

Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents.

Example

Emphasized words or expressions.

EXAMPLE

Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE.

Example

Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools.

Example

Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation.



Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system.

EXAMPLE

Keys on the keyboard, for example, F 2 or E N T E R .

SAP Cloud for Customer Integration with 2

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SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI) Typographic Conventions

SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

Document History Revision

Date

Change

1.0

2015-05-20

Configuration Guide created

2.0

2015-11-30

Updated for November release

3.0

2016-03-09

Updated for March release

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SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

Table of Contents 1 SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

6

2Configuration in SAP Cloud for Customer 2.1 Scoping 2.1.1 First Log in with Initial User 2.1.2 Scoping with Initial User 2.2 Fine Tuning 2.2.1 Confirm Milestone: Design Accepted and User 2.2.1.1 Confirm Milestone: Design Accepted 2.2.1.2 Create Administrator with Initial User 2.2.1.3 Lock Initial User with the Newly Created Administrator 2.2.1.4 Define Business Roles 2.2.2 Master Data Preparation Manually 2.2.2.1 Job Definition 2.2.2.2 Add Activities into Project for Integration 2.2.2.3 Define Organizational Structure 2.2.2.4 Define Employees 2.2.2.5 Define Distribution Channel 2.2.2.6 Define Division for Product 2.2.2.7 Define Product Categories 2.2.3 Set Up Communication System 2.2.4 Adjust MashUp URL 2.2.5 ID Mapping 2.2.6 Configure Communication Arrangement 2.2.6.1 Mass Configuration of Communication Arrangements. 2.3 Configure Organizational Work Distribution in SAP Cloud for Customer 2.4 Manual Code List Mapping in Cloud for Customer system

7 7 7 7 13 13 13 14 18 19 22 22 23 24 30 33 34 34 37 38 39 41 41 46 47

3Configuration in SAP S/4HANA 3.1 Define Communication User 3.2 Create Key User 3.3 Maintain Communication Arrangements 3.4 How to get the S/4HANA System URL 3.5 Business Configuration in S/4HANA 3.5.1 Configure Your Solution 3.5.2 Message Monitoring

49 49 50 51 54 54 54 56

4Configuration in HANA Cloud Integration 4.1 View prepackaged iFlows using SAP HCI Web UI 4.2 Configure Communication User Credentials from SAP HCI to SAP Cloud for Customer 4.2.1 Deploy Cloud Credential Artifacts 4.3 Configure Communication User Credentials from SAP HCI to SAP S/4 HANA 4.3.1 Deploy S/4 HANA Credential Artifacts 4.4 How to get the HCI Runtime URL 4.5 How to get the HCI client certificate 4.6 Configure and Deploy the iFlow Using SAP Web UI

58 58 58 59 60 60 61 62 62

5Data Loading 5.1 Initial Data Load from S/4 HANA

67 67

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5.2

5.1.1 Add Business role to Key User 5.1.2 Customer Master/Relationships 5.1.3 Material Master Delta Load for Business Partners/Relationships and Material 5.2.1 Add Business roles to Key User 5.2.2 Maintain Customer Master/Relationships 5.2.3 Maintain Material Master

67 68 70 70 71 71 72

6Message Monitoring in SAP S/4 HANA 6.1 Add Business role to Key User 6.2 Monitor Messages

75 75 76

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SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

1 SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI) The purpose of this document is to describe the general configuration steps required to manually set up the configuration within the system landscape that has already been installed. This document describes the procedure to configure the Integration between SAP S/4HANA Cloud Enterprise Edition and SAP Cloud for Customer using SAP HANA Cloud Integration. Before you start working through this document, ensure that you have downloaded the most recent version of this document available on SAP Service Marketplace Important: If you have any queries or feedback on this document, please create a ticket for the CSN component SV-RDS-CFC

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SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

2 Configuration in SAP Cloud for Customer ·

The empty 1602 Cloud for Customer tenant should be available with initial user/password.

·

When an empty tenant is available, the tenant owner gets an e-mail from Cloud Management Service. The email contains tenant - access and support information. The initial user with password can be found in the access information. To make certain configuration, the first step is to do scoping with the initial user.

2.1 Scoping 2.1.1 First Log in with Initial User 1.

Open the Frontend Access tenant URL in Web browser i. ii. Example: https://.XXXX.XXXXXX.com

2.

Input the initial user and password,

3.

Select your logon language, by default it is English.

4.

Choose Log On; change the password in the dialog box.

5.

Select I want my SAP application to use the Microsoft Silverlight application storage in the dialog box.

6.

Choose OK.

7.

Choose Yes.

2.1.2 Scoping with Initial User 1.

Choose Work Center View : Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Select First Implementation project.

3.

Choose Edit Project Scope button.

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4.

In the Country and Type of Business step, Choose Edit Countries.

5.

Add US to the Selected Countries and Choose OK.

6.

Choose Next.

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7.

8.

In the Implementation Focus step, The Implementation Focus SAP Cloud for Customer is Selected, Choose Next Implementation Focus

Selected

SAP Cloud for Customer

Checked

In the Scoping Step, Maintain the following values and choose Next: Scoping Element L1

Scoping Element L2

Scoping Element L3 Account Management Activity Management Communication for Account and Activity Management.

Sales

Account and Activity Management

Analysis for Account and Activity Management

Sales

Product and Service Portfolio for Sales

Expand the scoping element and check the sub element “Sell Standard Products”.

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Scoping Element L1

Scoping Element L2

Scoping Element L3

except Sales Lead Management(obsolete) Sales

New Business

Sales

Lead Management



Sales

Sales Planning (SAP Cloud for Customer)



Business Performance Management





Communication and Information Exchange

Business Process Management



Communication and Information Exchange

Integration with External Applications and Solutions

Integration with SAP ERP

Communication and Information Exchange

Integration with External Applications and Solutions

Integration of Master Data

Communication and Information Exchange

Integration with External Applications and Solutions

Integration into Sales, Service, and Marketing Process

General Business Data

Business Partners



General Business Data

Employees and Service Agents



General Business Data

Products

Product Category hierarchy

General Business Data

Products

Materials

Products

Communication for Product master Data

General Business Data

Products

Analysis for Product Master Data

General Business Data

Product and Service Pricing



Built-in Services and Support





General Business Data

Note Scoping depends on the business needs. Some of the Elements are selected automatically due to business logic. This is needed for Communication and Information Exchange. 9.

Choose Next.

10. In the Questions Step, navigate using the following path. Communication and Information ExchangeàIntegration with External Applications and Solutionsà 11. Select the Scoping element, On the Right Pane maintain the following values.

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12. Mark In Scope for below Elements Scoping Element

Business Option

Integration of Master Data

Do you want to replicate business partner data from an external application or solution to your cloud solution?

Integration of Master Data

Do you want to replicate product data from an external application or solution to your cloud solution?

Integration into Sales, Service, and Marketing Processes

Do you want to create follow up documents for opportunities from your cloud solution to an external application or solution?

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a.

b.

13. Choose Next. 14. Choose Yes on the pop-up to confirm the values selected in the Questions step. 15. Review the Scoping Setting and Choose Finish to complete the Scoping.

16. On the Confirmation step, choose Close.

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2.2 Fine Tuning 2.2.1 Confirm Milestone: Design Accepted and User 2.2.1.1 1.

Confirm Milestone: Design Accepted

In below Work Center, Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Select the title First Implementation project.

3.

Choose Open Activity List

4.

On the Prepare Tab, Choose Confirm Milestone: Design Accepted.

5.

In the page, select Design Accepted and Choose Confirm.

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6.

On the Prompt, Choose OK to continue.

7.

Choose Confirm.

8.

Choose Close.

Caution System may take 30 minutes to complete this task in the background. Wait until The Confirm Milestone status will change to Confirmed with Confirmed On and Confirmed By updated

2.2.1.2 1.

Create Administrator with Initial User

Navigate to the below Work Center. Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Select the title First Implementation project , Choose Open Activity List

3.

On the Prepare Tab, Choose Define Administrators for Project Team

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4.

5.

Choose Create Service Agents, Maintain the following values,

Field

Value

First Name

ADMIN

Last Name

PROJECT

Phone



E-Mail



Choose Save, and Choose Request User.

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6.

Choose Close.

7.

Close these Opened Pages.

8.

Now log out and then log in the system again with project initial user.

9.

Go to below Work Center and Choose Go. Work Center

APPLICATION AND USER MANAGEMENT

View

BUSINESS USERS

10. Select the User ID.

Example PROJECTADMIN7000000 11. Go to Edit àAttributes, maintain the following values. Field

Value

User ID

For example: PROJECTADMIN

Password



12. Choose Edit Access Rights, Choose Yes to save the attributes change.

a. 13. In the EDIT ACCESS RIGHTS screen, select tab WORK CENTER AND VIEW ASSIGNMENT and make below assignment by selecting the checkbox.

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Work Center/View ID

Work Center / View Name

SEODADMINWCF

Administrator

IST_APPLICATIONUSERMANAGEMENT

Application and User Management

BC_BUSINESSCONFIGURATION

Business Configuration

BUSINESSPARTNERS_WCF

Business Partners

MASSDATAMAINTAINANCE_WCF

Mass Data Maintenance

MOM_ORGANIZATIONALMANAGEMENT

Organizational Management

CODPARTNERWC

Partners

CODPEOPLE

People

COD_PRODUCTDATA

Products

CI_CUSTOMER_CONTROL_CENTER

Service Control Center

DATA_INTEGRATION

Data Integration

a.

14. Choose Save twice

15. Choose Log Off on the top right corner and Choose Yes.

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2.2.1.3 Lock Initial User with the Newly Created Administrator 1.

Choose Restart Application or log on again

2.

Input the administrator user and password created, and Choose Log On.

Field

Value

User ID

For example: PROJECTADMIN

Password



3.

Change the password then log on.

4.

Navigate to the below Work Center view Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

5.

Select First Implementation project

6.

Choose Open Activity List.

7.

Choose Define Administrators for Project Team in Prepare.

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8.

Choose Lock Initial User.

9.

Choose Lock User.

10. Choose OK and close the opened pages.

2.2.1.4 1.

2.

Define Business Roles

Navigate to below Work Center. Work Center

ADMINISTRATOR

View

GENERAL SETTINGS

Select Business Roles

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3.

Choose NewàBusiness Role:

Tab

Field

Value

GENERAL

Business Role ID

SALES_ROLE

GENERAL

Business Role Name

Sales Rep

GENERAL

Description

Role for Sales Rep

4.

Choose the Tab WORK CENTER AND VIEW ASSIGNMENTS.

5.

Select below assignment.

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Tab

Work Center/View ID

Work Center/View Name

WORK CENTER AND VIEW ASSIGNMENTS

CODACCOUNTWCV

Customers -> Accounts

COD_CONTACT_WCV

Customers -> Contacts

WORK CENTER AND VIEW ASSIGNMENTS

COD_PRODUCTDATA COD_MATERIAL

Products

WORK CENTER AND VIEW ASSIGNMENTS

COD_SALES_WCF

Sales

COD_OPPORTUNITY_WCVIEW

Sales -> Opportunities

COD_MKT_PROSPECT_WC

Sales -> Leads

COD_MARKETINGLEAD

Sales -> Sales Leads

WORK CENTER AND VIEW ASSIGNMENTS

COD_ACTIVITIES

Activities

WORK CENTER AND VIEW ASSIGNMENTS

PEOPLE

Employees

6.

Select ActionàActivate.

7.

Save and Close the business roles page.

Products -> Products

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2.2.2

Master Data Preparation Manually

2.2.2.1

Job Definition

1.

Navigate to the below Work Center. Work Center

ADMINISTRATOR

View

GENERAL SETTINGS

Note Some Work Centers are not displayed on the UI, Use the Tab menu from the list. 2.

Under the section Company, choose Job Definition.

3.

Choose New and input Job Name and Job ID.

4.

Choose SAVE then choose NEW.

5.

Repeat the previous two steps for the following entries.

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on the top- right corner to select

SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

Example

6.

Job Name

Job ID

Chief executive officer

CEO

Sales Representative

SALESREP

Sales Manager

SALESMGNR

Sales Director

SALESDTR

Close the page.

2.2.2.2 1.

Add Activities into Project for Integration

Navigate to the following Work Center View. Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Choose Open Activity List.

3.

Choose Fine-Tune tab.

4.

Select All Activities in the Show field and Choose Go

5.

Add below activities to the project scope by selecting them and Choose Add to Project

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6.

Activities

Activity Group

Distribution Channel

Sales

Division

Sales

Code List Mapping for integration with External Applications and Solutions

Communication and Information Exchange

Choose Close.

2.2.2.3 1.

Define Organizational Structure

Navigate to the below Work Center. Work Center

ADMINISTRATOR

View

GENERAL SETTINGS

2.

Choose Org Structures.

3.

Choose Edit then switch to Planning Area

4. Input the effective-from data and Choose OK

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5.

Choose NewàOrg Structure to define Company

Tab

Field

Value

General

Org Unit ID

For example:1000

General

Org Unit Name

For example: SOD_INT_ERP

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Company

Checked

Definitions

Country of Registration

For example: US – United States

Definitions

Reporting Line Unit

Checked

Addresses

Country

For example: US – United States

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6. Choose Save. 7.

Select Company defined above

8.

Choose NewàOrg Unit to define Sales organization under this company. Tab

Field

Value

General

Org Unit ID

S0001

General

Org Unit Name

Sales Org. 0001

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Reporting Line Unit

Checked

Functions

Sales Organization

Checked

9. Repeat the previous 2 steps for other Org Unit with different Org Unit ID and Name.

Example Org Unit ID

Org Unit Name

S1000

Dom. Sales Org

S1010

Dom. Sales Org 2

S1100

Int. Sales Org

S1110

Int. Sales Org 2

10. Create sub org unit for S1000, Select S1000 Org Unit, and Choose NewàOrg Unit to define Sales Org under this Org. Repeat this step for the values in below 3 tables.

Example Tab

Field

Value

General

Org Unit ID

S100010

General

Org Unit Name

Direct Sales

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

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Definitions

Reporting Line Unit

Checked

Functions

Sales

Checked

Tab

Field

Value

General

Org Unit ID

S100020

General

Org Unit Name

Wholesale

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Reporting Line Unit

Checked

Functions

Sales

Checked

Tab

Field

Value

General

Org Unit ID

S100030

General

Org Unit Name

Other Sales

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Reporting Line Unit

Checked

Functions

Sales

Checked

11. Create sub org unit for S1100, Select the S1100, and Choose NewàOrg Unit to define Sale Org under this org. Repeat this step for the values in below 3 tables.

Example

28

Tab

Field

Value

General

Org Unit ID

S110010

General

Org Unit Name

Direct Sales

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Reporting Line Unit

Checked

Functions

Sales

Checked

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Tab

Field

Value

General

Org Unit ID

S110020

General

Org Unit Name

Wholesale

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Reporting Line Unit

Checked

Functions

Sales

Checked

Tab

Field

Value

General

Org Unit ID

S110030

General

Org Unit Name

Other Sales

General

Working Day Calendar

2-USA with 5 working days (Mon-Fri)

Definitions

Reporting Line Unit

Checked

Functions

Sales

Checked

12. Choose Checkà Check All, if no issue, Choose Activate à Activate All and close the org structure page.

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SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

Note All the above value or information depend on customer's real business, and thus has to be related accordingly.

2.2.2.4 1.

2.

30

Define Employees

In below Work Center View Work Center

ADMINISTRATOR

View

GENERAL SETTINGS

Choose Employees

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3.

Choose NewàEmployee, maintain below values and Choose Save and Close

Field

Value

First Name

Direct Sales

Last Name

Dom

Organization Unit

S100010 - Direct Sales

Job ID

SALESREP - Sales Representative

4. Choose Save and Close.

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5.

Choose Users à Business Users under Administrator àGeneral Settings.

6. Choose Go, Select User ID related to the Employee just created For example: DOMDIRECTD SALES1

7.

In the next screen, Choose EditàAttributes Field

Value

User ID

DOMDIRECTSALES

Password



8. Choose Edit Access Rights; Choose Yes to save the changes 9. Assign role to the user as below

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Business Role ID

Assigned to User

SALES_ROLE

Checked

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10. Choose Save and Yes to the Confirmation pop up.

2.2.2.5 1.

Define Distribution Channel

Navigate to the following Work Center View. Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Choose Open Activity List.

3.

Choose Fine-Tune.

4.

Choose Distribution Channel in the table.

5.

Choose Add Row.

6.

Input Distribution Channel and Description, maintain the following distribution channels.

Example Distribution Channel

Description

Z1

Direct sale Z1

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SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

Z2

Wholesale Z2

Z3

Other sales Z3

7. Choose Save and Close.

2.2.2.6 1.

Define Division for Product

Navigate to the following Work Center View. Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Choose Open Activity List.

3.

Choose Fine-Tune

4.

Choose Division from the Activity table.

5.

Choose Add Row and maintain the following values.

Division

Description

01

Product Division 01

10

Product Division 10

20

Product Division 20

6. Choose Save and Close

2.2.2.7 1.

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Define Product Categories

Navigate to the following Work Center View.

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Work Center

ADMINISTRATOR

View

GENERAL SETTINGS

2.

Choose Product Categories

3.

Choose New Hierarchy

4.

Define ROOT Category

5.

For others, first Choose ROOT, then Choose ActionàAdd Subcategory, fills the value like below, and Select Product Assignment Allowed.

Note Product Category ID can be maintained on the left, the Production Category and Product Assignment Allowed can be maintained on the right. Product Category ID is the Material group available in S/4 HANA system.

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Example

36

Product Category ID

Product Category

ROOT

ROOT

1

Material group 1

2

Material group 2

YBD01

Product Group D01

YBF01

Product Group F01

YBF02

Product Group F02

YBR01

Product Group R01

YBR02

Product Group R02

YBR03

Product Group R03

YBR04

Product Group R04

YBR05

Product Group R05

YBS01

Product Group S01

YBS02

Product Group S02

YBSVM1

Spare parts

YBSVS1

SP-Services

YBT01

Product Group T01

YBZ01

Product Group Z01

YBZ02

Product Group Z02

YBZ03

Product Group Z03

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6.

Choose Save and Close.

2.2.3 1.

Set Up Communication System

Navigate to the following Work Center View. Work Center

ADMINISTRATOR

View

GENERAL SETTINGS

2.

Choose Communication Systems in the Integration division

3.

Choose New to define Communication System, maintain as following.

Note Host Name is the value of Worker Node without prefix Https://. Enter the information about the backend S/4 HANA system. It is important to note that all the information requested on the screen below is associated with the S/4 HANA system (logical system name, SAP client, and so on) with the exception of the host name, which should be the hostname of the worker node of SAP HCI system. In addition, make sure to check the option of “SAP Business Suite”. See chapter Maintain Communication Arrangements to know the System Instance ID, Business System ID, and IDOC Logical System ID. 4.

Maintain the person responsible for system maintenance in the TECHNICAL CONTACT.

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5.

Choose Save and then Choose ActionsàSet to Active.

6.

Choose Close.

2.2.4 1.

Adjust MashUp URL

Navigate to the following Work Center View. Work Center

ADMINISTRATOR

View

MASHUP AUTHORING

2. Click the Mashup link, with Mashup ID SM00036 (S/4 HANA Sales Order View).

3. Select Edit URL under URL Information and enter the below URL. Replace the serverhostname and port details with the SAP S/4HANA system details. https://:/sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html

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4. Choose Save and Close. 5. Choose Activate.

2.2.5 1.

ID Mapping

Navigate to the following Work Center View. Work Center

APPLICATION AND USER MANAGEMENT

View

ID MAPPING FOR INTEGRATION

2.

Choose Edit ID Mapping for Integration.

3.

Select ERP Sales Organizations from the drop-down for the field Mapping of.

4. Select System Instance ID and Choose Go. 5.

Maintain as the following values. Note Below this is the mapping between Cloud for Customer and S/4 HANA organization structure External ID values should be available in SAP S/4HANA system. Refer Business Configuration in S/4 HANA section for details.

ID

External ID

S0001

0001

S1000

1000

S1010

1010

S1100

1100

S1110

1110

6. Choose Save

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SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

7.

Choose ERP Product Categories

8. Select System Instance ID and Choose Go. 9. Maintain the following values.

Note External ID values should be available in SAP S/4HANA system. Refer Business Configuration in S/4 HANA section for details. ID

External ID

1

01

2

02

ROOT YBD01

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YBD01

SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

…

…

YWEM

YWEM

10. Choose Save 11. Maintain the above mapping for Employees between SAP S/4HANA system and SAP Cloud for Customer.

2.2.6

Configure Communication Arrangement

2.2.6.1 Mass Configuration of Communication Arrangements. 1.

To create multiple communication arrangements, go to Administrator àCommunication Arrangement for OnPremise Integration common task. Work Center

ADMINISTRATOR

View

Communication Arrangement For On-Premise Integration

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2.

In Select Communication System step, maintain the SAP backend integration system and middleware. As well as the System Instance ID and Code List Mapping of SAP on Premise Integration.

3.

In the step 1 Select Communication System, o

Under INTEGRATION DETAILS choose SAP ERP System for Integration with and HCI for Integration Middleware.

o

Under COMMUNICATION SYSTEM maintain the System Instance ID of the SAP S/4HANA system and choose Code List Mapping as SAP On-Premise Integration.

4.

Click Next.

5.

In Communication Arrangements, select the communication scenarios mentioned in the table below. These are relevant for your project scope. Communication Scenario Material Replication from SAP Business Suite Creation of Opportunity Follow Up Document in SAP Business Suite

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Business Partner Replication from SAP ERP

Note In case you do not see any of the configuration scenarios, re-check the project scoping to add the necessary scoping elements.

6.

The Inbound and Outbound tabs are displayed,

7.

On the Inbound tab, for Application Protocol select Web Service from the drop down.

8.

Click Next.

9.

In step 3 COMMUNICATION CREDENTIALS, o

Select Authentication Method as SSL Client Certificate.

o

Click Edit Credentials.

10. On the Certificate tab, choose Upload Certificate.

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11. Choose the HCI Client Certificate.

12. Click OK.

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13. For OUTBOUND COMMUNICATION CREDENTIALS click Download. The client certificate downloaded here has to be installed in the HCI system.

14. Enter a name for Cloud for Customer Client Certificate x.509(example C4CSSLClient.cer) and choose Save.

Note This certificate has to be uploaded while configuring HCI iFlow. 15. Click Finish.

16. Click Close. You may need to check the arrangements details if required.

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2.3 Configure Organizational Work Distribution in SAP Cloud for Customer 1.

Navigate to the following Work Center View. Work Center

ADMINISTROR

View

GENERAL SETTINGS

2.

Choose Organizational Work Distribution

3.

Choose Relevant Distribution Channels and Choose Edit,

4. Choose Add Rule to maintain the rules given in the table below.

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Example

5.

Name

Org Unit Responsible

Distribution Channel is Direct sale Z1

SG_100 –Sales Group 100

Choose Save and Close

2.4 Manual Code List Mapping in Cloud for Customer system 1.

Navigate to the following Work Center View. Work Center

BUSINESS CONFIGURATION

View

IMPLEMENTATION PROJECTS

2.

Choose Open Activity List.

3.

Choose Fine-Tune Tab.

4. Choose Code List Mapping for Integration with External Applications and solutions in the Table. 5.

Choose Maintain Code List Mapping.

Note The code list mapping UI contains the following 3 tables which are hierarchical:

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A. Local data type: This shows the data types available in the Cloud for customer system. Here we select data type for which the code list needs to be mapped. B. Code list mapping rule: Here we set the code list mapping rules for the data type selected in the above table. There are 2 rules possible: Local and Remote codes are equal: This rule can be used when the values in the Cloud for customer system and the ones in the ERP system are the same. If this rule is selected, there is no need to do any mapping for the code values. Map Individual values: This rule can be used when the values in the Cloud for Customer system and the ones in the ERP system are different. If this rule is selected, the individual code values for the data type need to be mapped with values in the ERP system. An example and the list of ERP tables corresponding to the local data types in mentioned in the next steps. C. Code List mapping: Map each code value (only the required ones) for the local data type from Cloud for customer system with the corresponding values in the ERP system. 6. In the Code List Mapping Definition section, select the row with Local Data Type Name to configure the code list values. 7.

In the Code List Mapping Rule section, maintain Mapping Rule.

Note In the Code List Mapping section if you are unable to change existing value, delete the entries and create new ones. 8.

In Code List Mapping section, Click Add Row to add new rows in the code list mapping table

9. Click Value selection in the field Local Code to get the pop up with the list of values.

Note The steps to enter the mappings is available in the table below with an example. Field

Value

Example

Local Code



For the local code type “BusinessPartnerFunctionTypeC ode” With value “0003”

Description



Local code value “0003” has a description “Sales Manager” in Cloud for Customer.

External Code



Refer the Business configuration chapter in SAP S/4HANA section.

Inbound Default

< If this is checked the Inbound value is considered as default>

(*)

Outbound Default

< If this is checked the Outbound value is considered as default >

(**)

(*) In case where each External code is mapped to multiple Internal codes (**) In case where each Internal code is mapped to multiple External codes.

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3 Configuration in SAP S/4HANA 3.1 Define Communication User Overview Communication user defined in S/4 HANA system is used for inbound communication and processing messages in the system. Technically, the user is used to call OData services in S/4 HANA from HCI.

Prerequisites Administrator user should have the catalog role ID SAP_BCR_CORE_IAM assigned in SAP S4HANA system.

Procedure 1.

Access the SAP S4HANA system and log in as an Administrator.

2.

Choose Maintain Communication Users in Identity and Access Management.

3.

Choose Create.

4. On the Next screen, maintain the following values and Choose Create. User Data for example: CODINTEG

User Name



Description

S4HANA Communication User

Password



Communication Scenario

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5.

Field Name

Value

Logistics - SAP Cloud for Customer

Checked

Click Create.

3.2 Create Key User Overview Key User in S/4HANA System: - is used for monitoring the inbound and outbound messages. Also used for initial data loads from SAP S/4HANA system into SAP Cloud for Customer system.

Procedure 1.

Access the SAP S/4HANA system and log in as an Administrator.

2.

Choose Maintain Business Users in Identity and Access Management

3.

Choose Create.

4. On the User Maintenance: Initial screen, enter the following values:

5.

Field Name

Value

User

KEYUSER

Choose Create.

6. On the Maintain User screen, maintain the following values and Choose Save. Address tab page

7.

50

for example: KEYUSER

Last Name



E-Mail



Comm.Meth

Remote Mail

Logon data tab page

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User Type

Dialog User

Password



8. Roles tab page Field Name

Value

Role

XXXXXXXXXXXXXXXXXX

9. Click Save. 10. Login into SAP S/4HANA system with KEYUSER and initial password. 11. Change the initial password to productive password.

3.3 Maintain Communication Arrangements Overview The Communication arrangement in S/4 HANA system defines all relevant information for the communication with HCI. For example, it contains the communication system, inbound and outbound authentication.

Prerequisites In the SAP S/4 HANA system, the administrator user has the catalog role ID SAP_BCR_CORE_COM.

Tips on how to gather required information Host Name

See chapter How to get the fully qualified HCI runtime URL.

Port

It is 443 always.

Path

You get it from the following place once the iFlow Replicate Business Partner from SAP Business Suite is deployed. See Configure and Deploy iFlows using SAP HCI Web UI In the HCI Web UI navigate to Monitor. Click on the Started tile. Search for the iFlow Replicate Business Partner from SAP Business Suite. Click on status Started. The second part of the listed endpoint is the needed service end point. Example: /cxf/XXX/C4C/XXXXX

Outbound Authentication (Basic Authentication): Username and password

Typically, it is the p-user (SCN user) or s-user (SMP user). The role ESBmessaging.send should be assigned to the p- or s-user. Please refer to Overview of Authorization Groups in SAP HCI.

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Procedure Log on to your SAP S/4 HANA system as an administrator who has required authorization. Choose the Maintain Communication Arrangements tile.

Within the App “Maintain Communication Arrangements” check if an arrangement for scenario SAP_COM_0025 already exists. If not, click on the “Create” button. Select the communication scenario ID SAP_COM_0025 through value help, and enter the following mandatory parameters: Communication System ID: Enter a meaningful ID for your Cloud for Customer tenant. Communication System Name: Enter a meaningful description for your Cloud for Customer tenant. Logical System: Not needed. Host Name: Full qualified host name of your HCI system. See chapter How to get the HCI Runtime URL Port: Port number of the HCI system which is always 443

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Note down the S/4 HANA tenant ID which is displayed under My System. This will be used in chapter Set Up Communication System. This should be used in the fields like System Instance ID, Business System ID, IDOC logical system ID while defining the communication system in SAP Cloud for Customer. After filling the mandatory fields, press “Enter” and new parameters will appear. Enter the other parameters: Inbound Basic Authentication: Select the communication user from the value help that you have created in chapter Define Communication User. Outbound Basic Authentication: User and password of the user in HCI system. Path: Services end point URL in HCI system.

Take a note for the logical system ID (Field: “My System”). You will find the information in the General Data block:

Save the Communication Arrangement.

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3.4 How to get the S/4HANA System URL The S/4HANA System URL is included in the S/4HANA provisioning e-mail which was provided from SAP (email sender: SAP s4scc) and includes system access and administrative information. Note down the system access URL for business users.

3.5 Business Configuration in S/4HANA Purpose o

Configure Your Solution

o

Sales Order type

o

Org data

o

The IMGs which are not available as part of Configure Your solution

o

Check the message monitoring in C4C and S4H and configure the Code list mapping, ID mapping in C4C.

3.5.1 Configure Your Solution Purpose This section describes how to check the Sales Organization, Sales order type values maintained in the SAP S/4HANA system. These values should be mapped with the values in SAP Cloud for Customer for the messages to flow correctly.

Procedure 1.

Access the SAP S/4HANA system by logging in as Administrator user

2.

Access the tile Manage Your Solution in End to End Implementation Experience - Implementation Cockpit.

3.

Choose Configure Your Solution.

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4.

For the entry SalesOrganization-Configure, select Start.

5.

Check the Sales Organization value maintained here and ensure the same value is mapped with the Sales Organization data in SAP Cloud for Customer. Below screenshot shows an example value of Sales Organization.

6. Choose Back. 7.

Similarly, check the values maintained for Distribution Channel and Sales Document Type.

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3.5.2

Message Monitoring

Purpose The procedure describes how to monitor the inbound messages into SAP S/4HANA system and correct the errors by manually maintaining the code-list mapping and ID mapping in SAP Cloud for Customer system.

Procedure 1.

Access the SAP S/4HANA system using the Key User.

2.

Choose Message Dashboard SAP IAF in Communication

3. The Interface Monitor page launches.

4. Use the Calendar Monitor to select the date range to view the triggered messages and choose Search.

5. In the Result List, view the messages and check for the log details.

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6. Select the entry you wish to check the log for.

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4 Configuration in HANA Cloud Integration Note SAP provides prepackaged, generic integration content called integration flows (iFlows) for the integration of SAP Cloud for Customer with SAP S/4HANA using SAP HANA Cloud Integration.

Prerequisites To be able to import and deploy iFlows, you need the AuthGroup.IntegrationDeveloper role assigned in your tenant.

4.1 View prepackaged iFlows using SAP HCI Web UI 1.

Access the web UI URL from the provisioning e-mail. It should be in the format: https://.hana.ondemand.com/itspaces.

2.

View all pre-packaged integration flows delivered by SAP in the Discover tab.

3.

Click on the package SAP Cloud for Customer Integration with SAP S/4HANA Cloud Enterprise Edition.

4. For each integration flow, click on the Actions icon to download and view relevant metadata.

4.2 Configure Communication User Credentials from SAP HCI to SAP Cloud for Customer https://proddps.hana.ondemand.com/dps/d/preview/93810d568bee49c6b3d7b5065a30b0ff/2015.08/enUS/frameset.html?af0d632c2f5741249cd2b595e8c58d5f.html

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http://scn.sap.com/community/cloud-for-customer/blog/2014/09/14/hana-cloud-integration-hci-application-edition-learning-series--part-6

4.2.1Deploy Cloud Credential Artifacts 1.

Open HCI Web UI URL for example https://XXXXXXXXX.hana.ondemand.com/itspaces.

2.

Navigate to Monitor Menu.

3.

Choose Security Material under Manage Security Material and choose Add.

4.

In the next pop-up window, Enter Name, example C4C_Basic. Enter a description and User, Password of the SAP Cloud for Customer which should be created in SAP HCI system. Choose Ok.

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5.

Click OK when it finishes the deployment of the artifact.

6. The artifact will be seen in the Artifacts view.

4.3 Configure Communication User Credentials from SAP HCI to SAP S/4 HANA https://proddps.hana.ondemand.com/dps/d/preview/93810d568bee49c6b3d7b5065a30b0ff/2015.08/enUS/frameset.html?a65a337912ca47dfb3ac7dbe9d86b6fe.html

4.3.1Deploy S/4 HANA Credential Artifacts 1.

Open HCI Web UI URL for example https://XXXXXXXXX.hana.ondemand.com/itspaces.

2.

Navigate to Monitor Menu.

3.

Choose Security Material under Manage Security Material and choose Add.

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4.

In the next pop-up window, Enter Name, example ERP_Basic. Enter a description and User, Password of the SAP S4HANA system example the CODINTEG user created above. Choose Ok.

5.

Click OK when it finishes the deployment of the artifact.

6. The artifact will be seen in the Artifacts view.

4.4 How to get the HCI Runtime URL The HCI Runtime URL is included in the HCI provisioning e-mail. Alternatively you can get it from the following place once the iFlow Replicate Business Partner from SAP Business Suite is deployed. See Configure and Deploy iFlows using SAP HCI Web UI.

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In the HCI Web UI navigate to Monitor. Click on the Started tile. Search for the iFlow Replicate Business Partner from SAP Business Suite. Click on status Started. The first part of the listed endpoint is the needed HCI tenant runtime URL. Example https://-iflmap.hana.ondemand.com

4.5 How to get the HCI client certificate In the HCI provisioning e-mail follow the link under Certificate Information. In the resulting screen choose X509 Certificate with option Binary CER. Download it to your local machine.

4.6 Configure and Deploy the iFlow Using SAP Web UI Note If you have re-deployed key store (system.jks) in your HCI tenant, you need to re-deploy all the iFlows to avoid the caching issues. 1.

Connect to the tenant management node of the HCI system with the URL http:///itspaces

2.

Hover your mouse on the content package, for example: SAP Cloud for Customer Integration with S/4HANA Cloud Enterprise Edition (select the required version) and choose Copy to Workspace.

3.

If the Integration package is being created first time, then you would see the message ‘Integration Package Created’. If not, you will see the below pop-up asking to either create a new copy of the package or to overwrite the existing integration package content.

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4.

Select the Design mode to configure the iFlows.

5.

Select the Integration Package copied.

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6.

All the iFlows will be shown/ listed in the right side of the page.

7.

Select the iFlows described in the table below and choose Actions button in the right and select Configure. iFlows to be configured Replicate Business Partner from SAP Business Suite

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Business Partner Replication from SAP Business Suite

SAP Cloud for Customer Integration with SAP S/4 HANA Cloud Enterprise Edition using HANA Cloud Integration (HCI)

Replicate Business Partner Relationship from SAP Business Suite

Business Partner Replication from SAP Business Suite

Replicate Material from SAP Business Suite

Material Replication from SAP Business Suite

Create Opportunity Follow Up Document in SAP Business Suite

Creation of Opportunity Follow Up Document in SAP Business Suite

Note You can either configure a single iFlow or do a mass configuration by checking multiple artifacts

8.

Confirm the Information message by choosing OK.

9.

Configure the sender system (in this example C4C) and receiver system (in this example S/4 HANA) details.

10. Under C4C, Choose Sender Authentication as Certificate based authentication from the dropdown menu. 11. Import the SAP Cloud for Customer communication arrangement X.509 certificate using Browse button.

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12. For the receiver details, enter the host name of the reverse proxy server and port of the S/4 HANA system. Provide the client details of the S/4 HANA system, service and binding if available for the iFlow and choose Receiver Authentication as Basic Authentication. Enter Credentials Name as the deployed artifact name of the SAP S/4HANA System. Example, ERP_Basic

Note Check with your system administrator for the Reverse proxy host details. For the iFlows, which has receiver as COD, the Host of CoD is the URL of Cloud for Customer system without HTTPS prefix, i.e, my307315.vlab.sapbydesign.com. In Sender, select Authentication Type as Basic Authentication. 13. Choose Deploy.

14. The integration flows are deployed in the HCI tenant. 15. To see the deployed artifacts, Check Monitor -> Integration Content Monitor.

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5 Data Loading 5.1 Initial Data Load from S/4 HANA Purpose This section describes how to execute the initial data load of material and customer master data from your SAP S/4HANA system to the SAP Cloud for Customer system. PFCG role SAP_BCR_CMD_PR_ADMIN_PC is required for Initial load operation.

5.1.1 Add Business role to Key User Procedure 1.

Access the SAP S4HANA system and log in as an Administrator.

2.

Choose Maintain Catalog Roles in Identity and Access Management.

3.

Enter Catalog Role ID SAP_BCR_CMD_PR_ADMIN_PC and press Enter.

4. Select the row entry and choose Edit.

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5. Choose Add User.

6. Enter Key User in the User Name field and press Enter. 7. Select the User ID and choose OK. 8. Choose Save. 9. Choose Back Twice.

5.1.2 Customer Master/Relationships 1.

Access the SAP S4HANA system and log in as Key User.

2.

Open the tile Execute Data Replication in Master Data-Product Administration.

3.

In Replication Model, select value $S4HTOC4C$, Outbound Implementation as 986_3 and select Manual as the Replication Mode.

4. Choose Manual Replication Filter Criteria button to select the Business Partner

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5.

Enter the Business Partner details, you wish to replicate to SAP Cloud for Customer.

6. Choose Save.

7. Choose Execute to replicate the Business Partner to SAP Cloud for Customer.

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5.1.3 Material Master 1.

Access the SAP S4HANA system and log in as Key User.

1.

Open the tile Send Material in Master Data-Product Administration

2.

Enter Message Type as MATMAS_CFS, Logical system as the SAP Cloud for Customer tenant ID and Material to be sent.

3.

Check field Send Material in Full and choose Execute.

Note IDOCs are sent out asynchronously triggered by a report/job. The frequency of the job run is set to 15 min. Related Transaction SJOBREPO Job Name: APS_COM_CA_EXEC_IDOC

5.2 Delta Load for Business Partners/Relationships and Material Purpose This section describes how to execute the delta data load of material and customer master data from your SAP S/4HANA system to the SAP Cloud for Customer system. PFCG roles SAP_BCR_CMD_BP_MAINT_PC and SAP_BCR_CMD_PR_MAINT_PC are required for Delta load operation.

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5.2.1 Add Business roles to Key User 1.

Access the SAP S4HANA system and log in as an Administrator.

2.

Choose Maintain Catalog Roles in Identity and Access Management.

3.

Enter Catalog Role ID SAP_BCR_CMD_BP_MAINT_PC and press Enter.

4. Select the row entry and choose Edit. 5. Choose Add User.

6. Enter Key User in the User Name field and press Enter. 7. Select the User ID and choose OK. 8. Choose Save. 9. Choose Back Twice. 10. Repeat the above steps for adding Role SAP_BCR_CMD_PR_MAINT_PC to Key User.

5.2.2

Maintain Customer Master/Relationships

1.

Access the SAP S4HANA system and log in as a Key User.

2.

Open tile Maintain Business Partner in Master Data-Business Partner.

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3.

Enter Business Partner details, you wish to modify and replicate to SAP Cloud for Customer

4. Choose Start. 5.

Choose Edit.

6. Change the necessary Business partner details and choose Save.

5.2.3

Maintain Material Master

1.

Access the SAP S4HANA system and log in as a Key User.

2.

Open tile Change Material in Master Data-Product.

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3.

Choose Start.

4. Select the Material using the input help

5.

Choose Select View(s)

6. Select the required or All Views and choose Continue.

7.

Select the Sales Org. details if required and choose Continue.

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8. Maintain the required changes and choose Save.

DELTA LOAD JOB is not working

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6 Message Monitoring in SAP S/4 HANA 6.1 Add Business role to Key User Procedure 1.

Access the SAP S/4HANA system and log in as an Administrator.

2.

Choose Maintain Catalog Roles in Identity and Access Management.

3.

Enter Catalog Role ID SAP_BCR_CA_COM_PC and press Enter.

4. Select the row entry and choose Edit.

5. Choose Add User.

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6. Enter Key User in the User Name field and press Enter. 7. Select the User ID and choose OK. 8. Choose Save. 9. Choose Back Twice. 10. Choose Recipients of a User

11. Search for the user (for example: KEYUSER) to whom the monitoring should work 12. Choose New Entries if you are already not on the New Entries Screen 13. Choose Value help in NS (Namespace) column and select /SDCFC. 14. Choose value help in Recipient for Alert column and select SDCFC_ALL. 15. Select Overview and Tech. Usr checkboxes.

16. Save the entries.

6.2 Monitor Messages 1.

Access the SAP S/4HANA system and log in as Key User.

2.

Choose Message Dashboard SAP IAF in Communication

. 3. The Interface Monitor page launches.

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4. Use the Calendar Monitor to select the date range to view the triggered messages and choose Search.

5. In the Result List, view the messages and check for the log details.

6. Select the entry you wish to check the log for.

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Copyrights, Trademarks, and Disclaimers © 2016 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

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