COMPONENTS GEN 2.pdf
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OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
Part: No.:
GAA21000CJ_TS1
Vint Vintag age e: 01 / 1
Trouble shooting Guide (Draft)
ENGINEERING CENTER BERLIN
Page:
1/ 43
Date:
Nov. 8, 02
GeN2 T r o u b l e Sh Sh o o t i n g G u i d e
Authorization Date D1:
Draft
Running on PCB:
MCBIII: GAA26800KF1 TCBC TCBC:: GAA2 GAA268 680 00KA1, KA1,2 2,3
SPBC: GAA26800KB DCSS5: SS5: GAA GAA2435 4350BD1 0BD11 1
Software Ve Version:
MCBIII: GAA30762BAA TCBC: GAA230081AAB
SPBC: GAA30760AAB DCSS5: GAA30328AAE
Document Revision : Date
Author
Nov. 8, 02
M. Toutaoui
Pages
Comment Original Document
Copyright 2002, OTIS GmbH & Co. OHG Berlin. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of OTIS GmbH & Co. OHG.
OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
ENGINEERING CENTER
Part: No.:
GAA21000CJ_TS1
Vint Vintag age e: 01 / 1
Trouble shooting Guide (Draft)
BERLIN
Page:
2/ 43
Date:
Nov. 8, 02
CONTENTS 1
Elevat Elevator or status status and failure failure classif classificat ication ion ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 5
2
Troubl Trouble e shootin shooting g flow flow chart chart ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 6
3
Visual Visual check check on E & I pane panell ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 7
4
Manual Manual Rescue Rescue Operati Operation on (MRO) (MRO) ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... .. 11 4.1 Condit Condition ions s for not lifting lifting the brake brake via MRO ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ....... ... 11 4.2 Brake release release checks checks ...................... ................................ ..................... ...................... ...................... ..................... ..................... .................. ....... 11
5
Failur Failure e handli handling ng on the SPBC SPBC ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 12 5.1 Service Service Tool communic communication ation failures failures ..................... ................................ ...................... ...................... ...................... ................ ..... 12 5.2 Failures Failures displayed displayed on SDI....................... SDI................................. ..................... ...................... ...................... ...................... ..................... .......... 12
6
Failur Failure e handli handling ng on TCB TCBC.... C....... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 15 6.1 Blinking Blinking event event messages................... messages.............................. ..................... ..................... ...................... ...................... ...................... ............... .... 15 6.2 Operating Operating system system related related failures failures ..................... ................................ ...................... ...................... ..................... ..................... ........... 17 6.3 Operationa Operationall control control subsyste subsystem m related related failures................. failures............................ ..................... ..................... ................. ...... 17 6.4 Motion Motion control control subsyste subsystem m related related failures......... failures................... ..................... ...................... ...................... ..................... ............ 19 6.5 Door Door contro controll subsy subsyste stem m related related failur failures es ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ...... 20 6.6 Signaling Signaling subsystem subsystem related related failures ..................... ................................ ...................... ..................... ..................... ................. ...... 21 6.7 Group function function related related failures........ failures................... ...................... ...................... ...................... ...................... ....................... ................. ..... 21 6.8 System System related related failures failures ..................... ................................ ...................... ...................... ...................... ...................... ...................... ............... .... 22
7
Failur Failure e handli handling ng on MCBIII MCBIII ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 23 7.1 System System (SYS) related related messages................ messages........................... ...................... ...................... ...................... ...................... ................ ..... 23 7.2 Inverter Inverter (INV) related related messages.............. messages......................... ...................... ...................... ...................... ...................... ................... ........ 25 7.3 CAN bus related related messages................... messages.............................. ...................... ..................... ..................... ..................... ..................... ............. 26 7.4 Motion Motion commands commands (MC) related related messages messages ..................... ................................ ...................... ...................... ................. ...... 27 7.5 Analog Analog load weighing weighing (ALW) related related messages messages ..................... ................................ ...................... ..................... .......... 29 7.6 Motion Motion logic state (MLS) related related messages......... messages.................... ..................... ..................... ..................... ................... ......... 29 7.7 Drive Drive control control (DRV) related related messages messages ..................... ................................ ...................... ..................... ..................... .............. ... 31 7.8 Learn run (LRN) and encoder encoder adjustmen adjustmentt (ADJ) (ADJ) related related messages messages............ ....................... ........... 33
8
DCSS5 DCSS5 related related failure failures s ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 35
OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
ENGINEERING CENTER
Part: No.:
GAA21000CJ_TS1
Vint Vintag age e: 01 / 1
Trouble shooting Guide (Draft)
BERLIN
Page:
2/ 43
Date:
Nov. 8, 02
CONTENTS 1
Elevat Elevator or status status and failure failure classif classificat ication ion ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 5
2
Troubl Trouble e shootin shooting g flow flow chart chart ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 6
3
Visual Visual check check on E & I pane panell ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 7
4
Manual Manual Rescue Rescue Operati Operation on (MRO) (MRO) ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... .. 11 4.1 Condit Condition ions s for not lifting lifting the brake brake via MRO ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ....... ... 11 4.2 Brake release release checks checks ...................... ................................ ..................... ...................... ...................... ..................... ..................... .................. ....... 11
5
Failur Failure e handli handling ng on the SPBC SPBC ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 12 5.1 Service Service Tool communic communication ation failures failures ..................... ................................ ...................... ...................... ...................... ................ ..... 12 5.2 Failures Failures displayed displayed on SDI....................... SDI................................. ..................... ...................... ...................... ...................... ..................... .......... 12
6
Failur Failure e handli handling ng on TCB TCBC.... C....... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 15 6.1 Blinking Blinking event event messages................... messages.............................. ..................... ..................... ...................... ...................... ...................... ............... .... 15 6.2 Operating Operating system system related related failures failures ..................... ................................ ...................... ...................... ..................... ..................... ........... 17 6.3 Operationa Operationall control control subsyste subsystem m related related failures................. failures............................ ..................... ..................... ................. ...... 17 6.4 Motion Motion control control subsyste subsystem m related related failures......... failures................... ..................... ...................... ...................... ..................... ............ 19 6.5 Door Door contro controll subsy subsyste stem m related related failur failures es ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ...... 20 6.6 Signaling Signaling subsystem subsystem related related failures ..................... ................................ ...................... ..................... ..................... ................. ...... 21 6.7 Group function function related related failures........ failures................... ...................... ...................... ...................... ...................... ....................... ................. ..... 21 6.8 System System related related failures failures ..................... ................................ ...................... ...................... ...................... ...................... ...................... ............... .... 22
7
Failur Failure e handli handling ng on MCBIII MCBIII ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 23 7.1 System System (SYS) related related messages................ messages........................... ...................... ...................... ...................... ...................... ................ ..... 23 7.2 Inverter Inverter (INV) related related messages.............. messages......................... ...................... ...................... ...................... ...................... ................... ........ 25 7.3 CAN bus related related messages................... messages.............................. ...................... ..................... ..................... ..................... ..................... ............. 26 7.4 Motion Motion commands commands (MC) related related messages messages ..................... ................................ ...................... ...................... ................. ...... 27 7.5 Analog Analog load weighing weighing (ALW) related related messages messages ..................... ................................ ...................... ..................... .......... 29 7.6 Motion Motion logic state (MLS) related related messages......... messages.................... ..................... ..................... ..................... ................... ......... 29 7.7 Drive Drive control control (DRV) related related messages messages ..................... ................................ ...................... ..................... ..................... .............. ... 31 7.8 Learn run (LRN) and encoder encoder adjustmen adjustmentt (ADJ) (ADJ) related related messages messages............ ....................... ........... 33
8
DCSS5 DCSS5 related related failure failures s ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 35
OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
ENGINEERING CENTER BERLIN
9
Part: No.:
GAA21000CJ_TS1
Vint Vintag age e: 01 / 1
Trouble shooting Guide (Draft)
Page:
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Date:
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GLOSSA GLOSSARY RY ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 36
10 Reports Reports for feedback......... feedback.............. ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........ 39 10.1 Elevator Elevator status status ...................... ................................. ...................... ...................... ...................... ..................... ..................... ...................... ................. ...... 39 10.2 Event Event logging logging list to be filled out out .................... ............................... ...................... ...................... ...................... ..................... ............. ... 40 10.3 Parameters Parameters relate related d to MCBIII MCBIII ....................... .................................. ...................... ...................... ...................... ...................... .............. ... 41 10.4 Parameters Parameters related related to TCBC ...................... ................................. ...................... ...................... ...................... ...................... ................ ..... 42 10.5 Parameter Parameter related related to DCSS5 DCSS5 ...................... ................................. ...................... ...................... ...................... ...................... ................ ..... 43
OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
Part: No.:
GAA21000CJ_TS1
Vint Vintag age e: 01 / 1
ENGINEERING CENTER
Trouble shooting Guide (Draft)
BERLIN
Page:
4/ 43
Date:
Nov. 8, 02
INTRODUCTION The trouble shooting guide helps to analyze the failure when disturbances are occurring and describe the way how to proceed to repair the failure. The guide includes several parts concerning the different sub-components being part of the GeN2 system. The different parts of the t he trouble shooting guide are listed below. Part
Title
1
Elevator status and failure classification
2
Trouble shooting flow chart
3
Visual check on the E & I – Panel • LED’s SDI • Service buttons •
4
Manual Rescue Operation (MRO)
5
Failures handling on the service operation (SPBC)
6
Failures handling on the operating system (TCBC)
7
Failures handling on the drive system (MCBIII)
8
Failures handling on the door system (DCSS5)
9
Glossary
10
Feedback reports for root cause analysis including: • Elevator status • Error logging list • Parameter list (MCBIII, TCBC, DCSS5)
In case of failures which are not handled in this document and if the trouble is not located, then:
Fill out the event logging report for: TCBC and/or MCBIII and/or SPBC and/or DCSS5
Note all remarks concerning the disturbance
Send the report back for root cause analysis
OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
Part: No.:
GAA21000CJ_TS1
Vintage: 01 / 1
Trouble shooting Guide (Draft)
ENGINEERING CENTER BERLIN
Page:
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Date:
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1 Elevator status and failure classification For your own documentation only
Please mark with a cross the right status
Status
Observation
❏
elevator is running with failure
_________________________________________________
❏
elevator is blocked
_________________________________________________
❏
1) Floor:
_________________________________________________
a) Hoistway and car door opened
_________________________________________________
b) Hoistway door closed
_________________________________________________
❏
2) Between the floors
and
_________________________________________________
The list given below shows the possible failures related to the GeN2 electrical system. The failures are classified according to the corresponding root cause.
Failure occurring due to ...
Class
Safety chain (broken)
SAF
Defective parts: PCB, speed encoder, EPROM, EEPROM Switch, Sensor
DEF
Wrong wiring
WIR
Missing voltage (power supply)
POW
Input not available or missing signal
SIG
Wrong operation
OPE
Wrong parameter setup
PAR
Defective battery function
BAT
Wrong communication (CAN-bus)
COM
Wrong measurement
MEA
Sticky brake lining (speed encoder)
BRA
No failure, for information only
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Worldwide Engineering
ENGINEERING CENTER
No.:
GAA21000CJ_TS1
Vintage: 01 / 1
Trouble shooting Guide (Draft)
BERLIN
2
Part:
Trouble shooting flow chart
Page:
6/ 43
Date:
Nov. 8, 02
OTIS
FIELD COMPONENT MANUAL
Worldwide Engineering
Part: No.:
GAA21000CJ_TS1
Vintage: 01 / 1
Trouble shooting Guide (Draft)
ENGINEERING CENTER BERLIN
Page:
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Date:
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3 Visual check on E & I panel SPBC SERVICE PANEL BOARD with CAN This part includes: Contract speed information Battery charge status SPBC functionality and communication check
• • •
Please mark with a cross the right status
Signal CON-SPEED
BAT-CHARGE
MAINTENANCE
FAULT
SPB_OK
LED Status
What does the status mean
off
low / no speed; speed is lower than contract speed (v115%v nom during Normal run
OPE
off
Battery absent or over voltage fault
BAT
on
Fast charging
blinking
Pre-charge qualification
off
Pre-charge qualification / Fast charging
on
Maintenance charging
off
Pre-charge qualification/ Fast charging/ Maintenance charging
on
Battery absent or over voltage fault / charging fault
BAT
blinking
Charge pending (temperature out of range)
BAT
off
•
No power
Check the battery and power supply
POW
on
•
Self test failed
Replace the SPBC
DEF
blinking
SPBC local software is properly running, self test passed
off
SPBC supplied from controller
on
Not defined
BAT-MODE blinking
CAN_OK
For your own documentation only
•
'Battery mode'
•
main switch is off
BAT
Check the power supply wiring from TCBC Operate main switch (OCB)
POW
DEF
off
CAN Bus not available (e.g. CAN wire is broken)
COM
on
Not defined
COM
blinking
CAN Bus available
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VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN This part includes: • • • •
Information related to the MCB functionality The elevator status for a normal or inspection run Information related to the door function Information related to the safety chain
Please mark with a cross the right status
Signal GRP
NOR
LED Status
For your own documentation only
What does the status mean
off
No Group function
on
Group function okay
on
Normal Mode
off
NAV, DTO, DTC, ATT, CHC, EFO, EFS, ISC, drive-fault
OPE
blinking
The Hoistway access detection (ACC)is active. Release through ERO or power off
OPE
OPE
on
ES
off
Inspection Mode (TCI or ERO operated) TCI-Lock function active (Top of car procedure not correctly followed) No emergency stop
DW
on
Door Wiring (Hoistway door contacts closed)
DFC
on
Door Fully Closed (Safety chain closed)
DOL
on
Door Open Limit ( front or rear ) reached
DOB
on
Door Open Button operated
INS
blinking
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GAA21000CJ_TS1
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VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN This part includes the service buttons used for different needs, like Car call to top/bottom landing Cancel hall call Disable door operation Remote tripping/resetting • Brake release buttons REM service button •
Signal
LED Status
What does the status mean
CCTL
on
Car Call to Top Landing (button is operated)
CHCS
on
Cancel Hall Call Switch (button is operated) Test button to display the errors at SDI, when car position is blinking
TEST CCBL
on
Car call to Bottom Landing (button is operated)
DDO
on
Disable Door Operation (button is operated)
NURF
on
Emergency Power Test (button is operated)
RTB
on
Remote Tripping Button (button is operated)
REB
-
RRB
on
Common Button for RTB & RRB Remote Resetting Button is operated
Note: RRB or RTB are only accepted if REB is pressed simultaneously BRB1
BRB2 REM REB & TEST
on
Brake supply apparent, Automatic Manual Brake Release and BRB2 ON
off
off
No voltage on brake supply connection (Pn: Brake) Voltage supplied for Automatic Manual Brake Release Also on at activated brake during normal run (voltage feedback) No voltage supplied for Automatic Manual Brake Release
off
Out of Service Button (not active)
on
-
Reset (start self test); not possible at Bat-Mode
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VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN This part shows the errors displayed on the SDI, when the car position is blinking: •
•
The errors displayed on the SDI by pushing the TEST button (LED's are on) 8 green LED's for upwards 8 green LED's for downwards The elevator car status at the door zone
Please mark with a cross the displayed error
Signal
LED Status
For your own documentation only
What does the status mean
15
UP
14 15 14 13 12
Received out of range parameters
PAR
12
Three encoder A faults, stored in E2PROM
DEF
11
11
10 9
10
HTS failure
DEF
9
DZI failure
SIG
8
Over speed was reached
MEA
7
No communication with master
COM
5
Battery failure
BAT
4
E2PROM failure
DEF
3
Measured direction does not match dictated direction
MEA
2
Encoder B failure
DEF
1
Encoder A failure
DEF
0
Task timing error
MEA
8
DZ 7 6 5 4 3 2 1 0
Signal
13
6
LED Status off
DZ
on
What does the status mean Outside Door Zone (No DZ Signal) Inside Door Zone (Interruption of Automatic Manual Brake Release, Buzzer)
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4 Manual Rescue Operation (MRO) 4.1 Conditions for not lifting the brake via MRO Possible state or message
Reason
SPBC is not in Battery mode
Controller is not switched off
Error # 4 on SDI is detected
E2PROM failed
Error # 7 on SDI is not detected
Communication with master is established
Error # 8 on SDI is detected
Over speed is detected (governor not tripped)
Error # 12 on SDI is detected
Encoder A error
Error # 13 on SDI is detected
Parameters are out of range
4.2 Brake release checks Function Activation of BRE
Button BRB1 BRB2 pressed
LED status BRB1 BRB2
Possible reason
If the car does not move, then: Key locked blinking blinking • empty battery due to a too long rescue operation • Parameters are not OK
•
Car in balance
What to do
charge battery
set default values on TCBC: M-1-3-1-7 bring weights on the top of the car
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5 Failure handling on the SPBC 5.1
Service Tool communication failures
SVT: System Menu is not available (only SPBC) Possible reason
What to do
•
TCBC has no CAN connection
check CAN wire between TCBC and SPBC
WIR
•
TCBC is powered down
search cause for missing power
POW
•
TCBC is defect
replace TCBC
DEF
SVT: MCBIII is not available (only SPBC) Possible reason
What to do
•
MCBIII has no CAN connection
check CAN wire between TCBC and MCBIII
WIR
•
MCBIII is powered down
search cause for missing power
POW
•
MCBIII is defect
replace MCBIII
DEF
5.2
Failures displayed on SDI
When the car position is blinking, then an error has occurred. Press TEST button to display the errors at SDI. TEST shows event ‘00’ Possible reason •
hardware/software failure
What to do
replace SPBC
DEF
SDI blinking in both directions while stopping. TEST shows event ‘01’ Possible reason •
no signals from encoder-track A
What to do
check rescue encoder wiring
WIR
replace rescue encoder
DEF
SDI shows speed in both directions. TEST shows event ‘02’ Possible reason •
no signals from encoder-track B
What to do
check rescue encoder wiring
WIR
replace rescue encoder
DEF
SDI shows speed in both directions. TEST shows event ‘03’ Possible reason • •
rescue encoder-track A and B are exchanged rescue encoder B is defect
What to do change SDI-DIR parameter (0->1 or 1->0) or exchange pin4 and pin 5 at SPBC
replace rescue encoder
OPE DEF
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SDI mostly shows correct direction. TEST shows event ‘03’ Possible reason • • •
rescue encoder-track A and B are exchanged invalid phase shift between encoder– track A and B Rollbacks
What to do change SDI-DIR parameter (0->1 or 1->0) or exchange pin4 and pin 5 at SPBC
replace rescue encoder
DEF
adjust the drive to prevent rollbacks
OPE
PAR
SDI blinking in both directions while running Possible reason •
no signals from rescue encoder
What to do
check rescue encoder wiring
SIG
replace rescue encoder
DEF
TEST shows event ‘04’ Possible reason •
E2Prom of SPBC is defective. After loss of power the direction and scale of SDI is not reliable any more.
What to do
Replace SPBC DEF
TEST shows event ‘05’ (only SPBC) Possible reason •
Battery is defect. The SPBC will have no power supply if the controller is switched off.
What to do
Replace battery
BAT
check battery wiring
WIR
TEST shows event ‘07’ Possible reason •
no CAN communication with master
What to do
check power supply of TCBC
POW
check CAN_OK led at TCBC
COM
check CAN wiring between TCBC and SPBC
WIR
check ground connection between SPBC and TCBC
WIR
TEST shows event ‘08’ Possible reason
What to do
•
car has reached over speed
check encoder parameter EncoderWidth
DEF
•
OS safety contact has opened parameter NomSpeed is too small for this unit
reset contact check parameter NomSpeed
OPE
•
PAR
TEST shows event ‘09’ Possible reason •
DZI is not wired / available
What to do
check DZI and its wiring
WIR
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TEST shows event ‘10’ Possible reason •
The HTS temperature is higher than the parameter HtsMax.
What to do Shut down the complete System. Wait until the environment temperature is cooling down at the floor with the E&I panel.
OPE
TEST shows event ‘12’ Possible reason •
Encoder A fails 3 times
What to do erase events (at TCBC with SVT); check encoder A wire; start a controlled run
What to do check all parameters (see chapter ‘Communication / CAN messages to the SPBC’)
DEF
TEST shows event ‘13’ Possible reason •
one or more parameters (received from TCBC) is out of range
PAR
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6 Failure handling on TCBC 6.1
Blinking event messages
wrongBoard Possible reason •
The software cannot identify the board.
What to do
replace the TCBC.
DEF
Learn Run Possible reason • •
The drive package is performing its Learn Run The drive package is adjusting the encoder.
DoorBridge
What to do wait until the learn run is completed.
DW or DFC input has not been low while the door was opened. Possible reason
•
bridged door lock.
Switch INS
What to do
check safety chain
This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.
Elevator is taken out of service. Possible reason
•
SIG
Landing door was opened for longer than 2 seconds.
What to do This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.
OPE
TCI-lock Possible reason
•
What to do The sequence to leave TCI-mode was Correct steps are: 1. open door not correctly followed 2. switch TCI off 3. close door
OPE
1LS+2LS on Possible reason •
Limit switches 1LS and 2LS are active at the same time.
What to do Check power supply of the position reference system.
What to do Set I/O 691 to a valid address
POW
Adr-Check Possible reason •
Some RSL I/Os have to be programmed to a valid address and are not allowed to be set to 00-0 or 01-0. Currently only one I/O is checked: 691 – TCI
SIG
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SE-Fault Possible reason •
The car cannot start due to missing SE-signal
What to do
Check the door bypass
What to do The drive is powered down to allow cooling.
What to do The drive is powered down to allow cooling.
SIG
1TH-Fault Possible reason •
The DBR-contact which is connected to the input 1TH is opened.
SIG
2TH-Fault Possible reason •
One of the contacts which is connected to the 2TH is opened.
SIG
PowerSave The drive package is currently switched off to save energy. start DCS! Possible reason •
•
Normal operation is not allowed until the Door Check Sequence has been completed successfully. The DCS is required again if one of the parameters TOP or BOTTOM is changed.
What to do Enter M-1-3-5 to start the DCS! OPE
Shutdown Possible reason
What to do
•
The drive reports a Shutdown
See event logging of MCBIII.
•
CAN-Communication not working
check CAN-wiring
check CAN-LEDs
What to do Switch on the car light switch/related setup: MCLS (697)
Check the car light relay/related setup: CLR (1000)
OPE COM
MCLS/SKL-3 Possible reason • •
Car Light Switch in Machine Room has been switched off Car Light Relay on top of car is dropped.
OPE
PAR
LBG/CSP-2 Possible reason •
Light Beam Gate has been active.
What to do
check related setup: LBG (967)
PAR
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SPB: HTS Possible reason •
Hall Temperature Sensor from Service Panel Board is activated. Car is shutdown at next commitable floor and taken out of service
What to do Wait until the temperature is lower than parameter SPBtemperature
SPB-Comm. Possible reason •
6.2
CAN-Communication to SPBC is not working.
What to do
check CAN-wiring
check CAN-LEDs
COM
Operating system related failures
Task Timing software entered endless loop W_Dog Reset watchdog circuit on LCBII was triggered Illegal Int illegal interupt was executed CanTxFull CAN messages cannot be sent CanBusOff CAN communication has been restarted MCB-Comm. No CAN connection to the drive SPB-Comm. No CAN connection to the SPBC Note: the above information (wrong software run and communication) is for engineering only
6.3
Operational control subsystem related failures
OpMode NAV OCSS is not available due to drive fault (e.g. drive-fault (NR). This mode is also active after INS before the COR starts EPO shutd. Possible reason •
car is not able to run during EPO; the next car is allowed to recover
What to do
related setup: NU (017) NUSD (018) NUSG (019)
OPE
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OpMode DTC Possible reason •
door was not able to close (missing DCL, DFC or DW) within timeout
What to do
related setup DCL (694) RDCL (695) DOOR, REAR DTC-T
SIG
OpMode DTO Possible reason •
door was not able to open (missing DOL) within timeout
What to do
related setup DOL (000) RDOL (544) DOOR, REAR DTO-T
PAR
OpMode DCP Possible reason •
car was not able to answer a call within timeout (e.g. door was held open manually)
What to do
related setup DCP-T
PAR
PDS active Possible reason •
partition door switch is opened
What to do
related setup PDD (784)
PAR
DS bypass Possible reason •
Malfunction of Disable Door Switch Relays (DDSR) for Generic Firemen Service.
What to do
related setup DDSRC (970)
PAR
EEC bypass Possible reason •
Malfunction of Disable Emergency Exit Contact Relay (DEMERC) for Generic Firemen Service.
What to do
related setup DEMERC (971)
PAR
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A correction run was performed (e.g. after INS, NAV)
/ES in FR
ES-input was activated during Fast Run
/ES in SR
ES-input was activated during Slow Run
TCI/ERO on
TCI or ERO has been switched on
SE-Fault
SE signal is missing Possible reason
The car cannot start due to missing SE-signal
/DZ in NST
•
Date:
Nov. 8, 02
Check the door bypass
SIG
The inputs signals 1LV, 2LV on MCBIII are missing CAN-Communication not working
What to do Check the input signals on MCBIII
check CAN-wiring
check CAN-LEDs
SIG
COM
car door has been opened during Fast Run Possible reason
DFC input signal is missing
/DFC in SR
What to do
check the signal
SIG
car door has been opened during Slow Run Possible reason
•
19/ 43
DZ-signal was lost or not detected at all after having stopped
/DFC in FR •
Page:
What to do
Possible reason •
GAA21000CJ_TS1
Motion control subsystem related failures
Correct.Run
•
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ENGINEERING CENTER
6.4
Part:
DFC input signal is missing
What to do
check the signal
SIG
DrvShutdown Possible reason • •
The drive reports a Shutdown CAN-Communication not working
What to do
See event logging of MCBIII.
check CAN-wiring
check CAN-LEDs
What to do The drive is powered down to allow cooling.
OPE COM
1TH-Fault Possible reason •
The DBR-contact which is connected to the input 1TH is opened.
SIG
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2TH-Fault Possible reason •
One of the contacts which is connected to the 2TH is opened.
What to do The drive is powered down to allow cooling.
SIG
RSL Adr Chk Possible reason •
Some RSL I/Os have to be programmed to a valid address and are not allowed to be set to 00-0 or 01-0. Currently only one I/O is checked: 691 – TCI
What to do Set I/O 691 to a valid address related setup: TCI(691) PAR
PowerSave Possible reason •
The drive package has been powered on
/DW in FR
What to do
related setup: PDR-D
landing door has been opened during Fast Run Possible reason
•
DW input signal is missing
/DW in SR
What to do
check the signal
6.5
SIG
landing door has been opened during Slow Run Possible reason
•
PAR
DW input signal is missing
What to do
check the signal
SIG
Door control subsystem related failures
DBP: dfc_SE Possible reason •
While the door was opening or fully opened, the door bypass was found to be inactive (DFC low or SE h igh)
What to do
related setup: EN-RLV , EN-ADO
PAR
DCL in [ ] Possible reason •
(R)DCL was active while the door was fully opened
DoorBridge
What to do
related setup DCL (694) RDCL (695
PAR
DW or DFC was not low during the last door cycle Possible reason
What to do
•
the safety chain is bridged
•
remove the bridge
SAF
•
the Door Bypass is defect
•
check the door bypass
DEF
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DOL:alw. on Possible reason •
(R)DOL was active while the door was fully closed. This event is also logged when the fuses of the door system are burned. This event is not logged within the first 40 seconds after system startup.
What to do
related setup DOL (000) RDOL (544)
PAR
Hwy Access Possible reason •
6.6
Landing Door was opened.
What to do
see description for blinking message 'Switch INS'
Signaling subsystem related failures
RSL parity
Two remote stations with the same address are connected to the same link Possible reason
•
What to do
Wrong connection
RSL sync
Check the RS connections
WIR
Synchronization lost on remote serial link Possible reason
•
OPE
Line terminator is defective
What to do
Change the line terminator
6.7 Group function related failures RNG1 msg data error on Duplex/Triplex ring RNG1 time no ring messages received from other car for a specific time RNG1 sio framing error on Duplex/Triplex ring RNG1 tx ring messages couldn't be sent in an appropriate time
DEF
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System related failures
•
The Service Panel Board detected a malfunction which hinders a manual rescue operation with SPBC and SDI. Possible reason What to do Press the SPBC-buttons REB + DDO simultaneously to defective speed encoders for SDI locate the error. defective E2PROM on SPBC
•
Missing battery for SPBC
SPB-Alert
•
DEF DEF BAT
SPB:TempHTS Possible reason •
The Service Panel Board detected an over temperature.
What to do
related setup SPB-Temp
PAR
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7 Failure handling on MCBIII Actual errors: ;saved errors: 7.1
System (SYS) related messages
SYS : Warmstart
Software reset without power reset
Possible reason •
•
•
What to do
defective EPROM
time was not sufficient to store all occurred events into the saved event logging
hardware problem
SYS : Shut down
the error which caused the shut down is displayed with
SYS : DDP
MEA
change MCBIII
DEF
What to do Message allows a quick overview over the last shut downs, for further information refer to the concerned event.
What to do
•
DDP time exceeded (default: 20 sec)
LV magnet is missing
•
The time between two positive edges of LV-magnets was shorter than the DDP time adjusted by SVT.
The DDP time error is often caused by other events.
SYS : E2P failure
•
EEPROM writing or reading problems
no EEPROM on the MCBIII defective EEPROM
What to do
defective MCBIII
SYS : E2P Default
plug EEPROM correctly start self test: M-2-3 - 0 = Self test was not yet executed - ? = Executing the self test - + = Self test O.K. - = Self test not O.K. if negative, then change EEPROM change MCBIII
DEF
DEF
DEF
All parameters are set to their default values.
Possible reason •
SIG
MEA
Possible reason •
OPE
The elevator is blocked (DDP time error) Possible reason
•
DEF
A run was interrupted because of a shut down error.
Possible reason •
start self test: M-2-3 - 0 = Self test was not yet executed - ? = Executing the self test - + = Self test O.K. - = Self test not O.K. if negative, then change EPROM the error can be neglected if it occurs in the saved event logging
The unit is not able to run with default values.
What to do If the parameters were stored by SVT (M-3-7) the setup can be reload by SVT (M-3-8). Otherwise the unit has to be readjusted again.
PAR
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SYS : E2P InvPara
• •
Any parameters stored in the EEPROM are outside the range of their minimal or maximal values. Possible reason What to do Note all parameters, set DEFAULT parameters, readjust error occurs when the EEPROM is the parameters again. removed and replaced with new one Change EEPROM. EEPROM self test (M-2-3) failed
PAR DEF
Sub-code for further information: Press or p
•
number of parameter which is out of range (EEPROM(p): information for Engineering only
SYS : ParaConflkt
The parameter ConNmot is inconsistent with other parameters.
Possible reason •
The maximum INS SPE is at synchronous speed of the motor, the maximum NOM SPE is at 110 % of the synchronous speed of the motor.
SYS : Power fail
What to do
Check the parameters: CON SPE , ConNmot , Motor Type (M-3-1-GOON), MotFnom, MotNom (M-3-5-1-GOON), INS SPE , NOM SPE (M-3-2-GOON).
PAR
The line voltage was outside its specified range for a short time (e.g. one phase is lost).
Possible reason
What to do
•
voltage loss (line)
check line connections L1 to L3
POW
•
short voltage drop or voltage variation
verification of line voltages with recorder necessary
POW
SYS : < 24V Supply
24V power supply is missing on MCBIII
Possible reason external short circuit in the 24VDC power supply
•
defective MCBIII
What to do switch off the unit, remove all plugs, out of P1, then switch on the inverter and check if an error message will indicate, if not then the wiring is faulty change MCBIII
•
defective PDB
change inverter section
•
SYS : < 15V Supply
What to do
see error 'SYS: Time
Possible reason
What to do
•
acceleration rate is too high
decrease acceleration rate ”DEC” (M-3-3-goon)
PAR
•
power of inverter is too small
check power of inverter and motor
OPE
•
fly wheel inertia is too big
reduce fly wheel
COM
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The current of one motor phase is zero. The message is displayed when the error is occurring four times Possible reason What to do check motor wiring, connectors and SW contacts • the motor wiring is disconnected WIR (between inverter and motor) check power of inverter and motor power of inverter is too high • OPE (current Mag Len
faulty floor will displayed in Error Logging
LRN : Mag Len Var
DEF
What to do use magnet with the right length
DEF
Length of used magnets is varied.
Possible reason •
What to do use magnet with the right length
Length of magnet is too long (maximum 450 mm)
Possible reason •
OPE
Length of magnet is too short (minimum 170 mm)
Possible reason •
see Error Logging ( )
faulty floor will displayed in Error Logging
What to do use magnets with the same length
DEF
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faulty floor will displayed in Error Logging
LRN : > Floor Dist
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Distance between 2 door zones is too short (minimum 170 mm)
Possible reason •
No.:
Vintage: 01 / 1
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LRN : < Floor Dist
Part:
What to do
check distance
MEA
The run time at contract speed between 2 landings is more then 52 seconds.
Possible reason •
Floor distance is too large.
What to do Check floor distance, install intermediate landing if necessary
•
The positive edges of LV were not read correctly.
see error 'MLS: LV trig err'
LRN : Too many LV
MEA
It will be count more floors at learn run then adjusted by SVT (Top Floor).
Possible reason •
MEA
parameter TOP FLOOR is incorrect
What to do
Check parameter 'TOP FLOOR' (M-3-1-goon).
Encoder adjustment has been aborted by a shutdown. Sub-code for further information: Press or Sub-code with possible reason What to do e=1 Check the parameter for motor type wrong motor type • Measure the stator resistance of the motor with Multime ter and compare with your duty and speed 630kg @ 1,0m/s with motor 502 RS = 1,65 Ω 630kg @ 1,6m/s with motor 500 RS = 0,72 Ω 1000kg @ 1,0m/s with motor 503 RS = 0,95 Ω 1000kg @ 1,6m/s with motor 501 RS = 0,40 Ω Note: measuring between 2 motor phases: double R S value e=2 Change MCBIII • MCBIII is defect e=3 e=4 No encoder pulses detected Check the electrical connection from encoder to MCBIII • Check the encoder, replace the encoder if it is defect e=5 Change MCBIII • No movement of motor shaft Sticky brake lining
PAR
ADJ: EncAdj err
e=6 e=7 e = 10 e = 11 e = 12
PAR
DEF
MEA
BRA
•
SW: invalid software state
For engineering only
OPE
•
Wrong motor type parameter
Change the parameter 'Motor Type'
PAR
•
No movement of motor shaft
Sticky brake lining
BRA
•
Safety chain opened during adjustment Adjustment aborted regarding other error UIB / DIB released during adjustment in ERO mode
Check the safety chain parts and wiring
Check the errors with same run number
Check UIB and DIB:
• •
ADJ: Auto-Encadj For information only
Drive performs automatic encoder adjustment (e.g. after manual rescue operation (MRO) during power-OFF)
SAF
OPE
SIG
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DCSS5 related failures Peak output current greater than 7 A. If this event occurs 3 times within 120 sec, the DCSS switches into locked mode. Possible reason What to do
Inverter Prot
• •
Inverter is defect Motor is defect
check the inverter
Check the motor windings (about 60 … 70 a motor with 100 W)
DEF
Ω/winding
for
DEF
Motor current was for 10 sec higher than setup limit. If this event occurs 3 times within 120 sec, the DCSS switches to lock mode. Possible reason What to do
Motor Protect
•
Wrong motor selected
•
Motor is defect
Check the parameter setup for motor type: 3-2-5
Check the motor windings (about 60 … 70 a motor with 100 W)
Ω/winding
PAR
for
Reduced pulses from encoder are measured. DCSS switches into INI mode. This error does not mean, that the error comes from the encoder itself. Please Encoder Err follow the steps explained below. If the door does not work correctly then replace the encoder Possible reason What to do When occurring many times: The door mechanic is shortly • Start open/close door command and check the position blocked, e. g. disturbance caused by Monitor the door status: 3-1-1 (Position: …. mm) a passenger When occurring occasionally: Start the continuous run: 3-4-2 and check the position Monitor the door status: 3-1-1 (Position: …. mm) Check the wiring and the connection • Encoder wiring or connection • •
Bad fixation of the encoder One or two tracks of the encoder are damaged
Check the fixation Replace the encoder
DEF
OPE
OPE
WIR OPE DEF
Indicates that the check sequence for the discrete interface failed three times. DCSS is set into locked mode Possible reason What to do
3wireComFail
•
the communication failed
Start the check sequence : 3-2-4
COM
DCSS out of order, serious event occurred. DCSS is de-energized and does not react on commands Possible reason What to do Unlock DCSS performimg power down – power up se Motor Protect event, or quence or SVTOOL key-sequence ‘shift 5’ InverterProt event, or OPE ( s ee the above giv en detailed information ) 3wireComFail event
System Locked
• • •
A problem could occur if the memory is full during a maintenance cycle. After each maintenance cycle time the event logging is to be deleted. Possible reason What to do delete logging to free memory Event logging memory full MEA
Logging Full
•
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9 GLOSSARY 1LS 1LV 1TH 2LS 2LV 2TH ACC ADC ADJ ALB ATT BAT BOT FL BRA BRB BS BS1 BS2 BY CAL CAN CB CCBL CCTL CDL CHC CHCS CHK CLR COM CON SPE CRE SPE CRP CSP-2 DBD DBP DCL DCP DCS DCSS5 DDO DDP DDSR DEC DEF DEMERC DFC DIR DIS DIST DLY DOB DOL DRV DS
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
GAA21000CJ_TS1
Vintage: 01 / 1
ENGINEERING CENTER BERLIN
Part:
Normal Terminal Slowdown Limit Switch for the bottom floor Door zone recognition for down run Thermal contact 1 Normal Terminal Slowdown Limit Switch for the top floor Door zone recognition for up run Thermal contact 2 Acceleration Analog to Digital converter Adjustment Alarm button ATTendend service Battery Bottom floor Brake Brake release button Brake switch Brake switch 1 Brake switch 2 BY-Relay Calibration Controller Area Network Car button Car Call to Bottom Landing Car Call to Top Landing Car Link Cancel hall calls Cancel hall call switch Check Car Light Relay Communication Contract speed Creep speed Creep Car sill protection (light beam gate) Drive brake disconect Door bypass Door close limit signal Delayed car protection Door check sequence Door Control Subsystem 5 Disable door operation Delayed drive protection (run timer) Disable door switch relay Deceleration Defective Disable Emergency Exit Contact Relay Door fully closed contact direction Indicator for start/stop relevelling up Distance Delay Door open button Door open limit Drive Door switch
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BERLIN = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
No.:
GAA21000CJ_TS1
Vintage: 01 / 1
ENGINEERING CENTER
DTC DTO DW DZ DZI E&I EEC EFO EFS ENC ENG EPO ERO ES FCM FR GRP HB HDL HTS HWY I/O ICU INIT INP INS INS SPE INV ISC LED LNS LRN LS LST LV LWB MC MCBIII MCLS MCS MEA MISS MLS MOT MRL MRO NAV NDG NOM NOM SPE NOR NURF OCB OCSS OLD OP OPN OS
Part:
Door Time protection Close Door Time protection Open Door wiring (landing door contact) Door zone Door zone indicator for lamp Emergency and inspection Emergency exit contact Emergency fireman operation Emergency fireman service Encoder Engineering Emergency power operation Electrical Recall Operation Emergency stop Field Component Manual Fast run Group Hall button Hall Link Hall temperature sensor Hoistway Input/output Inter communication unit initialization input Inspection mode Inspection speed inverter Independent service contact Light Emitting Diode Load non stop Learn run Limit switch lost Levelling Load weighing board Motion command Motion control board Machine room car light switch Modular Control System measurement Missing Motion logic state Motor Machine room less Manual rescue operation Not available Nudging Nominal Nominal speed Normal mode Emergency power test Overload circuit breaker Operational command subsystem Overload device Operation Open Over speed
Page:
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Date:
Nov. 8, 02
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No.:
GAA21000CJ_TS1
Vintage: 01 / 1
ENGINEERING CENTER
PAR PCB PDB PDD PDS PES POW PROF PROT PRS PSI RDY REB REL SPE REM RMP DWN RRB RS RSL RTB SAF SDI SIG SKL SPBC SPE SR SVT SW SYS TCBC TCI TES THB TOC TOCI TOP FL UDLS UIS VDC WIR
Part:
Parameter Printed Circuit Board Power drive board Partition door device Partition door switch Pit emergency stop switch Power Profile Protection Position Reference System Power supply interface ready Remote enabling button Relevelling speed Remote Elevator Monitoring Ramp down Remote resetting button Remote Station Remote Serial link Remote tripping button safety Speed direction indicator signal Car light disconnecting switch Service panel board with Can Speed Slow run Service tool Switch System Traction Control Board Top of car inspection Top of car emergency stop switch Thermo contact Top of car Top of car inspection Top floor Up Down final Limit Switch Indicator for start/stop relevelling down Voltage DC Wiring
Page:
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Date:
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10 Reports for feedback 10.1
Elevator status
Name:
______________________
Location:
______________________
Date/Time:
______________________
Unit No.:
______________________
TCBC Software version and release date
MCBIII Software version and release date
SPBC Software version and release date
DCSS5 Software version and release date
Date: ______________ Version: G_____________
Date: ______________ Version: G_____________
Date: ______________ Version: G_____________
Date: ______________ Version: G_____________
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10.2 Event logging list to be filled out TCBC event logging
MCBIII event logging
DCSS5 event logging
SVT M-1-2-1 (Last event / time related)
SVT M-2-2-1 (Last event after Run)
SVT M-3-2-1-2 (Last Run / time related)
c
t
p
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Part:
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Parameters related to MCBIII
Contract (M - 3 - 1) SVT-Display Con Spe[0.01m/s] Con Nmot [rpm] Motor type Sys Inert[g*m^2] Encodertype LoadW type 2LV avail. DDP [s] TOP FLOOR BOTTOM FLOOR FLOORS IN 1LS MCB operat. BrakeSWtype Motor Dir [0/1]
Start / Stop (M - 3 - 4): Default 160 611 501 2700 4 3 0 20 1 0 1 0 3 0
Current value
Default 30 160 2 6 80 80
Current value
SVT-Display Mot Fnom [0.1Hz] Mot Vnom [V] Mot Inom [A] Mot Nnom [rpm]
Current value
Default 509 **** *) **** *) 611
Current value
Eng-Ctrl (M - 3 - 5 - 2): SVT-Display SpC FNr [0.1Hz] SpC FN0 [0.1Hz]
Default 50 50
Current value
Eng - MotEqC (M - 3 - 5 - 3):
Vane (M - 3 - 3): SVT-Display LV DLY UP [mm] LV DLY DOW N [mm] 1LS DLY [mm] 2LS DLY [mm] T_creep[10ms]
Default 10 80 70 30 30 1000 47 80 100
Eng-Motor (M - 3 - 5 - 1):
Profile (M - 3 - 2): SVT-Display INS SPE[0.01m/s] NOM SPE[0.01m/s] REL SPE[0.01m/s] CRE SPE[0.01m/s] ACC [0.01m/s^2] DEC [0.01m/s^2]
SVT-Display PROF DLY [10ms] RMP DW N T2[10ms] DRP BK DLY[10ms] EL HLT PER[10ms] DEMAG PER [10ms] FULL LOAD [kg] BALANCE [%] LNS threshold[%] ALWcomp Corr [%]
Default 80 80 50 50 40
Current value
SVT-Display MotEqc Rs [mOhm] MotEqcLsd[0.1mH] MotEqcLsq[0.1mH] MotEqc I0 [0.1A]
Default **** *) **** *) **** *) **** *)
Current value
*) These values are invisible after default setting
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Note: All parameters are pre-adjusted by factory:
TCBC (SERVICE): M-1-3-1-07
Encoder SDI-Max SDI-Dir BRE-Max SPB-Temp
Default
Current value
13 30 0 10 60
TCBC (SYSTEM): M-1-3-1-01 SVT-Display TOP BOTTOM
Default
Current value
2 0
TCBC (DRIVE): M-1-3-1-04 SVT-Display SPEED
Page: Date:
Parameters related to TCBC
SVT-Display
No.:
Gxxxxxxxxxxxxx
Vintage: 01 / 1
ENGINEERING CENTER
10.4
Part:
Default 100
Current value
42/ 43
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