Commercial Asset Property Manager In Richmond VA Resume Michael Sullivan

Michael Sullivan (667) 213-0918 [email protected] linkedin.com/in/michaelsullivanmanager

SUMMARY A results-driven commercial asset property manager experienced in large-scale shopping centers, including a 14-center portfolio for a third party owner. Utilized financial and planning acumen to operate within budgets, created collaborative savings systems, developed and executed multi-year capital plans. A performance-driven team facilitator who implemented best practices, mentored staff, and streamlined savings and improvements to achieve business goals while enhancing the properties’ look and feel. Transferable management skills and knowledge of property operations, repairs and maintenance, parking lots, roofs, HVAC, electrical, plumbing, construction, and project development, as well as property marketing and lease administration. KEY ACCOMPLISHMENTS    

Managed commercial operating expenses consistently to within 1% of budgets, up to $10,500,000 and 4% annually over past four years, by identifying economies of scale and implementing cost savings systems. Exceeded annual net operating income incentive goals of over $35,000,000. Planned and managed capital projects of up to $3,500,000 annually, including roof replacement, parking garage rehabilitation, asphalt repair, over 6,000 LED fixture replacements, and infrastructure upgrades. Served on board of directors of several area Chambers of Commerce and economic development councils.

EXPERIENCE GENERAL GROWTH PROPERTIES, INC. General Manager, Towson Town Center, Towson, Maryland

2012-2015

Oversaw operational, leasing, and marketing efforts of commercial super-regional shopping center. Developed and implemented budgeting, forecasting, and capital planning that exceeded established goals. Responsible for negotiation, procurement, and management of service vendor contracts. Conducted financial analysis of revenue and expenses, reporting to ownership and third-party clients on all aspects of the asset. Managed accounts receivable, lease administration, accounting, and inter-departmental coordination.        

Managed joint venture property of $38,000,000 NOI asset, including operational budget of $10,500,000 and reduced expenses by more than 3% over three years. Developed and implemented five-year capital plans of up to $3,500,000 under budget and on time, including asphalt, roof, HVAC, parking deck, CCTV, water and sewer lines, and assorted infrastructure projects. Coordinated tenant and landlord construction of up to 14 new stores annually. Served as leader of regional energy audit team. Reduced exterior landscaping spending by 6%. Managed $3,000,000 short-term leasing program and identified additional income opportunities. Established Towson Leadership Forum as member of board of directors of Towson Chamber of Commerce. Reduced electric energy usage by over 8% through the installation of energy-saving technologies and effective manipulation of energy management systems in four regional malls.

SIMON PROPERTY GROUP, L.P. General Manager, Potomac Mills, Woodbridge, Virginia     

2009-2012

Reduced operating expenses of $4,800,000 operating budget and, through operational efficiencies, achieved annual savings of 4% over three years, with net operating income of $32,000,000. Coordinated 7% increase in short-term leasing revenue by creating additional income generation locations. Managed new commercial store construction of 21 stores in 2011, including Landlord required work. Oversaw temporary tenant programs of up to $3,000,000 annually, consistently exceeding incentive goals. Developed and implemented five-year capital plans of over $1,500,000 under budget and on time, including redesign and installation of iconic I-95 property identification sign.

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Area Manager VIRGINIA CENTER COMMONS, Glen Allen, Virginia CHARLOTTESVILLE FASHION SQUARE, Charlottesville, Virginia MARTINSVILLE PLAZA, Martinsville, Virginia

2007-2009

Developed and managed strategic commercial business and marketing plans. Oversaw budget and forecast of operating budgets, exceeding expense incentive goals. Hired, trained, and mentored new property managers.    

Reduced energy usage by 6% through effective manipulation of energy management systems. Managed short-term leasing programs, growing revenue by 5% annually. Regional field contact for energy services and energy audit leader, traveling to more than six regional shopping malls and identifying energy efficiencies at each, resulting in electric usage reductions of over 5%. Regional coordinator of emergency response team, with Homeland Security and FBI training on active shooter situations and emergency evacuations.

General Manager VIRGINIA CENTER COMMONS, Richmond, Virginia

1997-2007

Implemented energy management system, resulting in reduction of energy consumption by 14%. Procured and managed vendor contracts, including 8% reduction in HVAC preventative maintenance spending.    

Administered operational expenses to within 1% of budget each year. Participated in high-level review of general manager roles and responsibilities for senior executives. Led mall grand opening teams upon online implementation of new assets. Won local leasing award for most deals in region.

FAISON & ASSOCIATES Director of Commercial Management Services, Charlotte, North Carolina

1996-1997

Promoted from Mall Manager to Director of Commercial Management Services. Responsibilities included supervision of onsite management teams, site inspections to assure consistent quality presentation, budgeting and monthly financial portfolio analysis and reporting to ownership, and oversight of operational issues, as well as directing the preparation, potential investor inquiries, and tours of properties for disposition.   

Managed all financial and operational functions of a portfolio of 14 third party-owned (MetLife) regional shopping malls, power centers, and strip centers, containing over 6,500,000 square feet, from New Orleans to Pittsburgh. Exceeded ownership-established goals of asset value for the portfolio of properties. Supervised onsite management teams.

General Manager, Regency Square, Richmond, Virginia

1993-1996

Responsible for leasing (long-term and temporary), negotiation of contracts, staff supervision, office management, budgeting and monthly financial analysis and reporting, tenant and public relations, and operational issues, all with the goal of maximizing the asset value of the property. 

Handled management of administration, short-term leasing, operations, security, and marketing departments of an 850,000 square foot commercial shopping center.

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EDUCATION SYRACUSE UNIVERSITY, MAXWELL SCHOOL OF CITIZENSHIP AND PUBLIC AFFAIRS, Syracuse, New York M.P.A. STATE UNIVERSITY OF NEW YORK, COLLEGE AT BROCKPORT, Brockport, New York B.A., Political Science and Government

CERTIFICATIONS CSM (Certified Shopping Center Manager), International Council of Shopping Centers (ICSC) NIMS (National Incident Management System) Certification, Department of Homeland Security

PROFESSIONAL DEVELOPMENT Advanced leasing, marketing, and management courses, International Council of Shopping Centers

PRESENTATIONS ICSC Conferences, Presenter Real Estate Associate Program (REAP), Instructor

AFFILIATIONS Towson Chamber of Commerce Board of Director Established of Towson Leadership Forum Greater Richmond Area Retail Merchants Association, CEO-to-CEO Committee Economic Development Council, Representative of Chamber of Commerce Junior Achievement of Richmond, Virginia, Ethics Instructor to High School Seniors Las Cruces First, Founding Member

COMPUTER SKILLS Microsoft Office Suite; Citrix; JD Edwards; Basware; Vena; Lotus Notes; Salesforce.com; Andover Energy Management System