Cognizant HR Deck

Cognizant Technology Solutions: HR Deck

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People Organization

The People Organization leads the following departments. •

• • •

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Talent Supply Chain • Talent Acquisition Group (TAG/Recruiting) • Global Work Force Management (GWFM) • Academy Talent Management (TM) Center of Excellence People Function Shared Services (PFSS )

Integrated approach to plan, hire and deploy Why? 1. 2. 3.

Unified service strategy and workforce solutions for global footprint of accounts Tighter alignment and balance between internal staffing and external staffing (hiring) Cross skilling/ Up-skilling to be seen as a viable alternative to external hiring

How? 1. 2. 3.

Process level integration between Workforce Management, Talent Acquisition, Cognizant Academy by servicing the demand faster, reducing supply fluctuations and developing competitive advantages Standardize & consistent processes across geographies Incorporate resource forecasting and planning process to inform and drive sourcing strategies

Framework

Demand Channels Existing Engagement (expansion, new projects)

Business Strategy

Workforce Planning

Talent Mobility

Sourcing /Hiring Strategy

Workforce Management

Talent Development

Backfill

New / Strategic Engagement

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Talent Supply Chain Management

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Supply Channels Talent Mobility (L1A/B, H1-B, etc)

Internal Sourcing/ Talent Development: CDP, PDP, Rotations

Recruiting (Lateral, Campus, SubContractors)

Talent Supply Chain (TSC) – Dual Mandate for Functions 1. 2. 3.

Lateral hire to meet revenue – resource targets Multiple channels to remain cost competitive Strengthen brand in segments such as products and niche skills Improve predictability quotient though process and technology

1. 2. 3. 4.

1.Advance bench hiring & enhanced bench processes 2.Transparent status to all supply channels with skill search capabilities 3. Talent and demand analytics for decisions

WFM 1. 2. 3. 4.

Talent Systems

Data Confidence

Optimize Deployable Pool Cost 8

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Work ready campus trainees On-demand learning (Associate & Account) with in given SLA Cultural Assimilation Learning culture for sustainability

Talent Acquisition at Cognizant • • • • • • • •

Acquisition Campus & Lateral hiring Support buoyant demand from business Building new competency Leadership engine: attracting senior professionals Sourcing, Scheduling of profiles Managing B.A.Y (Bring Another You) – The Cognizant Employee Referral program Support Onboarding process Ensuring complete assimilation into Cognizant and the role

T School Recruitment

B School Recruitment

Lateral Recruitment

On boarding

Assimilation

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Global Workforce Management

Workforce planning & Forecast (Executive Management Inputs)

Plan – Existing Accounts (Onsite AM/CP & Offshore DM Inputs)

Business Focus with respect to BU, Location and Revenue Workforce Capacity Plans

Ramp-up/Release Plan – Skill, Role, Location, Culture Demand Staffing Plan – Rotation, Hiring, Training

Plan – New Accounts (CP & Delivery Head Inputs)

Execute – Project Staffing (AM/CP & DM Requests)

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GWFM

Skill, Role, Start Date, End Date, Numbers Right Associate, Right Time - Assignment

PS HCM/ESA Request/Fulfillment Workflow

Academy

• Training the trainees based on business unit requirement • Prepare training to meet the requirements of the business • Meeting Talent development demands of the organization • Provide consultative learning solution to the business units

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School of Learning

• • • • •

Behavioral Training Role Based training High Impact training Soft Skill Program Domain Training

CATP

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Content Design Operations Systems and Metrics Vendor Management Technology Alliance

Talent Management (TM)

 Skill based retention plans  Service line based compensation delivery  Flexi components

Rewards

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Public Recognition Leadership Awards MVP Awards Events

Recognition

Business HR teams • Leverage leaders and drive business need to COE • Design and execution of engagements for business units

 Variable pay  Scorecard based Senior Exec plans with stock options

Performance Pay

Relational

 Employee Assistance Program  Community involvement  Wellness Programs

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Empowerment

 Accelerated responsibilities  Guided autonomy

Rewards Management

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Cross-functional Team

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Discusses and recommends on a host of rewards item

Careers

Communication

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Intranet/Internet

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Town halls / blogs

 Fast tracking of opportunities Measurement

 Movement across career tracks

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Attrition

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Employee Engagement

Center Of Excellence

Process & Systems • Subject Matter Expert Team • Design and policy formulation • Catering to global / local requirements

Compensation

People development

Benefits & Legal

Performance Management

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People Function Shared Services (PFSS)

Every people organization is supported with by Shared services team. • • • • •

Transactions processed by centralized team and / or self service systems Services global employees Reporting & Analysis HR Operations Benefit Administration

CE/UK Operations

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Payroll and Benefits

HRSS Query Management - Operations /Talent Systems

HRSS Talent Systems

PFSS Academy Shared Services

HRSS OEPM

GWFM Shared Services

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Global Mobility Shared Services

HRSS Separations

TAG SS On-boarding BGV