Charlie Cooper brings to his next assignment a wealth of achievement in P&L management, operations, finance, strateg...
CHARLIE COOPER Austin, TX 78701
[email protected] (915) 373-3030
(Word cloud produced from Resume)
Summary Charlie Cooper brings to his next assignment a wealth of achievement in P&L management, operations, finance, strategic planning, M&A and business development. With more than 25 years of seasoning across a broad spectrum of industries, he has the comprehensive background necessary to identify strategic issues, improve sales, manage the organization and improve processes for complex twenty-first century enterprises. Having served as a COO, CFO, CEO, and Management Consultant, Charlie’s ability to frame problems and to develop creative, yet practical solutions, has led colleagues and clients to see him as a trusted advisor, whose insight is sought beyond normal expectations. By nurturing a collaborative and effective culture within organizations, Charlie has shepherded companies to the next level, no matter if they are in bankruptcy, start-up, turnaround, or rapid-growth mode. Representative Achievements P&L Management, Operations – Rationalized costs for CSI, resulting in strong turnaround. Installed quality controls (QS9000) at 1,100 employee Mexican factory, producing 20% sales gain and profits, despite adverse FrX and inflation. Enacted strategic plans for survival of EPEC subsidiaries, which included bankruptcies, selling assets, restructuring debts, and directing litigation/negotiation in 30+ lawsuits. Applied statistical techniques and queuing theory to AMEX telephone service center, effecting a 20% efficiency gain and problem resolution time improvement of 30%. Business Development, Sales – Devised new sales model for CSI that produced multi-million dollars in new contracts and that was adopted company-wide. Successfully enhanced products for FirstCity that produced 50% annual growth rates and put more than $1M to the bottom line. Closed more than $7M in new client sales for CSI in first year selling for the company. Finance – Restructured $100M in troubled debt for PasoTex and Franklin Land on favorable terms. Raised $6M equity and $3.5M revolving loan for a start-up. Remarkably, replaced $15M hostile debtor-in-possession lender with a cooperative bank, allowing Border Steel survival through 5 year bankruptcy. M&A, Legal, Negotiation – Among dozens of other M&As, devised creative divestitures for $.5B subsidiaries that returned to El Paso Electric ten times what investment bankers believed possible. Closed deals for scores of contracts on terms favorable to CSI, even after strong initial resistance. Mediator for dozens of lawsuits for the El Paso Alternative Dispute Resolution Center. Led negotiations for bargain purchase and successful subsequent sale of CSI. MBA Finance/Marketing, Stanford;
BBA Mgmt. /Acct., UTEP;
Six Sigma Black Belt, UT Austin
Charles K. Cooper Page 2 www.linkedin.com/in/charliecooper3
Willing to relocate at own expense for right opportunity
Professional Experience 7/10Present
Chief Operating Officer / Chief Financial Officer CA; TX NewCSI, Inc. – Holding company. Paced team in acquisition and divestiture of subsidiaries.
4/053/15
COO / CFO & Managing Partner CA; WA; TX; MA; Canada Control Solutions International – 300 employee international consulting firm providing
audit, risk management, and compliance advisory services. In addition to serving as the closest of advisors to other company executives, he has -
7/914/05
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Closed more than $7m in new contract sales during first year of selling for the company.
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Listened carefully to Qualcomm, largest but disgruntled client (taken over from another Partner). Applied very responsive approaches, rescuing relationship and contract renewal, thought to be surely lost.
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In 2010, devised and negotiated a creative purchase of the company with two other execs.
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Paced the team in rationalizing costs and developing new sales techniques that returned company to profitability, in spite of shrinking margins and recession.
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Led the negotiation of the subsequent sale of the company in November 2013.
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Handled all legal matters, contract reviews, and negotiation, companywide.
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In addition to managing all aspects of administration, legal and finance, oversaw business development and client operations for the Western US and Western Canada regions.
Chief Operating Officer / Chief Financial Officer Mexico; TX; NV; NY; CA Principal of Kneeland & Co. - Served as Interim COO / CEO / CFO. Provided services in
finance, operations, strategic planning, M&A and business development. During certain periods was paid thru client payroll. Representative projects include: 1/03-4/05
Developed strategic plan for Footings, a NY not-for-profit. Assisted San Diego companies in troub
7/01- 2/02 JL Davidson & Co. (Steel Fabrication & Construction/CFO)
• • 5/00-5/03
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Retrained management and staff on percentage of completion accounting and specialized data processing system. Audited all contracts to generate corrected financials. ShoeSpring, Inc. (Startup CFO) Consultant first/employee in 2/02.
Developed strategy, business plan & capital program for high tech shoe start up.
3/99-12/00 Genasco/GAC. (Auto parts manufacturer in Mexico; employed as COO / CEO)
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P&L responsibilities for the turnaround of 1,100+-employee contract manufacturer in Mexico producing for international customers. Increased profitability despite adverse 10% currency change & 24% Mexican inflation. Grew sales 20%. Attained and maintained QS9000 certification.
Charles K. Cooper Page 3 www.linkedin.com/in/charliecooper3
3/94-1/99
Border Steel, Inc. (CFO for Steel mini-mill, recycling and fabrication company). Permanent team member in ‘95;
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As consultant directed financial/legal initiatives including five-year bankruptcy; key in negotiating sale of company. Responsible for administration, strategic planning, M&A, accounting policies, and lender relationships. Duties included treasury, budgeting, tax, accounting, credit, insurance, and financial functions. Before the recapitalization of Border, achievements included replacing debtor-inpossession financing, developing a sophisticated model of the business, running seller’s due diligence operations, creditor relations, and negotiating company sale.
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Prior-
2/887/91
Willing to relocate at own expense for right opportunity
VP Operations for large alarm company; COO for turnaround and sale of regional micro-graphics equipment/service provider; Border Steel (CFO) was a client that became a long-term employer.
Chief Executive Officer / Chief Financial Officer TX PasoTex Corporation & Franklin Land and Resources, Inc. P&L role for $500m
conglomerate - subsidiaries (15 corporations, 1 maquiladora, 5 partnerships) of $3 billion company (El Paso Electric). 2,500 staff at 14 locations. Role expanded to include divesting subsidiaries; helping to place $175 million in utility debt. Responsible for daily operations at subsidiaries. SEC reporting. Served on Boards of Directors. President - ‘90. • Enacted strategic plans for survival of the companies, which included bankruptcy at two subsidiaries, selling various assets, negotiating the restructure of $100m+ in debts, and directing litigation/negotiation in 30+ lawsuits. • Successfully reversed losses at Westin Hotel and variety of other real estate holdings owned by Franklin Land. • Structured more than a dozen creative divestitures of variety of businesses, including largest S&L in Nebraska, and PasoTex & Franklin Land, themselves. • Restructured/unwound a series of complex partnerships in oil & gas, equipment leasing, and energy. • Placed more than $1 billion in loans/debt as part of EPEC finance team. 5/87 2/88
Director of Customer Service AZ American Express - Managed 300+ employees charged with delivering the promise of
premium service implicit in the AMEX name for Company/Corporate cardholders. • Applied statistical techniques and queuing theory to a large inbound phone center, effecting a 20% efficiency gain. Improved problem resolution time by 30%. • Responsible for devising enhancements to product features of the Card. 10/75 9/84
Senior Vice President - Operations TX FirstCity Banks - (largest in Texas at the time). Started as a p/t teller in 1975. SVP in 1982.
• P&L responsibility for 13 departments. Applied re-engineering concepts, resulting in 12% staff reduction, even though volumes doubled. Received highest Bancorp efficiency rating.
Charles K. Cooper Page 4 www.linkedin.com/in/charliecooper3
Willing to relocate at own expense for right opportunity
• Consistently devised innovative approaches to customer needs, resulting in increased market share and lower costs. Developed new products specifically geared towards target customers (i.e., assembling services for retail stores that produced 50% increase in this segment). • Doubled credit card portfolio and merchant volumes by being first to market dual Visa/MC. • Developed one of the largest Controlled Disbursement Accounting systems in the nation, with profits exceeding $1 million/year. Sustained 50% annual growth rate. Education MBA - Stanford University Graduate School of Business
1986
Emphasis in Marketing and Finance. Employed in personal computer lab. Chosen as Teaching Assistant for "Decision Support Systems and Optimization" course. Founded ATM servicing company while attending school. BBA - University of Texas at El Paso
1976
Majors in Accounting and Management. Dean’s List. Six Sigma Black Belt Training - University of Texas at Austin
2003
Note regarding GMAT scores – Charlie scored above 90th percentile on both verbal and math sections of test, producing overall score in 98th percentile (highest 2% of those who have taken the test). Most high-scoring individuals exceed the 90th percentile on only one or the other sections. Charlie’s scores indicate a rare facility with both words and numbers.
Representative Community Activities/Other Information C- Level Leadership Forum – Founder
Present (new)
Solana Beach Foundation for Learning – Executive Board Member, CFO Institute of Internal Auditors – Professional association El Paso Alternative Dispute Resolution Center - Mediator for civil lawsuits Turnaround Management Association
- Practitioner Member
Greater El Paso Chamber of Commerce-Executive Board Member
Chairman, Manufacturing Council Chairman, Downtown Area Council Committeeman - Tax Increment Finance District / Development Committeeman – Y2K Roundtable Panel Rotary Club of El Paso
Chairman, Scholarship Coordination Committee Co-chair, Rotary Youth Leadership Award Committee
(07 -10) (05-Present) (92 - 95) (93 - 12) (88 – 91, 99 – 01) (00 – 01) (90 - 92) (91 - 94) (98 - 99) (00 – 04)
